How to fix Windows 7 when System Recovery Options hangs?
- by seansand
The battery power ran out on my HP G60 laptop and it shut down. Even after recharging, Windows 7 will now not start up. After any attempted startup, it bluescreens and takes me to the "Startup Repair (recommended)" / "Start Windows Normally" console screen.
"Startup Repair (recommended)" appears to be the right choice, but when I choose it, I get taken to a screen which appears to be System Recovery Options (it's the same wallpaper as the screenshots here: http://www.sevenforums.com/tutorials/668-system-recovery-options.html). However, I just get a cursor with nothing else; no "System Recovery Options" window ever pops up. (A black console screen does pop up for a split-second but too fast to be able to read the text.) The empty screen with cursor hangs indefinitely.
System Recovery Options normally runs off of a partition on the laptop hard drive. When I got the laptop, I also created a System Repair Disc (in fact I have more than one) and when I try use any of them; they all result in the same wallpaper and empty screen with lone cursor. Ctrl-Alt-Del does nothing.
The computer did not come with a Windows 7 installation disc, so there's no obvious way to reinstall Windows 7.
Safe mode does not work; startup fails and I just get sent back to the "Startup Repair (recommended)"/"Start Windows Normally" console screen. "Start in last good state" does not work either, same result as above.
Running a memory & hard disk check found no errors.
Do I have any options at all? "System Recovery Options" seems to be what I want, but the screen that is supposed to take me to them just hangs.