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• General purpose ticketing/tech support system [closed]

  - by crazybyte

  Possible Duplicate: What’s your favorite ticketing system? I was wondering if somebody could recommend me a very user friendly or simple general purpose ticketing/tech support system. I need something that is web based, preferably open-sourced/free software implemented using PHP, Ruby, Ruby on Rails or Java (as back end) with MySQL or PostgreSQL as database engine. I need something that is not development management oriented or project management oriented like Eventum or similar (random example), something to which the user can connect open a tech support request and be able to follow it until is solved or dropped.I need it to be open-sourced to be able to modify it if there is a need or extend it. I tried a number of such systems available and I found that osTicket or eTicket is something that it's close to what I need, but the code is somewhat flaky and some of the features are working badly or behaving strangely. Any thoughts/advice where to find something similar? Thanks!

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• monitor power and lock screen (Ubuntu Lucid)

  - by xsznix

  Hi, I'm trying to get my screen to turn off whenever I lock my screen. I know that in Power Management, there's an option to turn off the screen after a set amount of time, and I know about xset dpms force off, but the former doesn't allow me to turn off the screen from the logout menu, and the latter only turns the screen off for a short amount of time (1 minute or so. The screen just turns back on by itself). Is there a script I can modify to change what happens when "Lock screen" from the logout menu is selected, or is there a script I can add to the panel to lock the screen and then turn the monitor off (and turning it back on when I shake the mouse or something)? Thanks.

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• Using FlashCache on /var on startup

  - by WinkyWolly

  I would like to have FlashCache cache my /var partition however I can't seem to get it to play nice upon bootup (IE: not really sure how to do it). I'm not sure if I need to modify the initramfs/use DKMS or if I can do it in user-land during bootup. The issue I'm running into is /var mounts early and therefore the device is busy (whether it by generally by syslogd). I'm positive this can be resolved by modifying the initramfs although I simply haven't fiddled with it enough to get it working. They have instructions on how to boot your root partition however I'm not sure if these instructions would apply to my use case. Any help / pointers in the right direction would be absolutely splendid.

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• XAMPP won't start Apache on Mac OS

  - by Paul Masri

  When I try starting Apache from the XAMPP control panel (Mac OSX Snow Leopard), I get the following error popup and Apache won't start: /Applications/XAMPP/xamppfiles/bin/apachectl: line 70: ulimit: open files: cannot modify limit: Invalid argument (48)Address already in use: make_sock: could not bind to address [::]:80 XAMPP was running perfectly 10 minutes earlier. I stopped Apache to add some .conf files and it failed on restart. I removed all the new .conf files (i.e. reverted it to how it was before) but now I get the above message. EDIT: I've checked AppMonitor and I see the "httpd" processes (one by _www nested within root). Just tried quitting these but they're auto-restarted on new process IDs and it didn't solve the problem.

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• Folder is not accessable, owner is not changeable. What should I do?

  - by Martin

  I'm facing currently a problem with a folder in windows 7, that is not accessable. Such a problem I had treated often in the last years on several pc's. But today the problem seems harder than the last times. In the past I get to grips with this by changing the folder owner and then modify the security settings. But this time it is not possible. If I want to set the owner, it says that I have no access for the change of owner. I already have tried to remove the folder by using the administrator-console, but this also print access restricted. What could I do. Do I have to start with PE and remove the folder? Are there alternatives?

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• Cant remove/delete symlink

  - by user477519

  I have tried to create a symlink and it threw this error: ln: accessing `.test': Permission denied Now I can't unlink or delete the symlink file. Tried Googling for help but could not find a solution. Please find the results of following commands. stat .test : File: `.test'stat: cannot read symbolic link `.test': Permission denied Size: 26 Blocks: 0 IO Block: 16384 symbolic link Device: 1fh/31d Inode: 312075453 Links: 1 Access: (0777/lrwxrwxrwx) Uid: (11160/ chatt) Gid: (11307/ pgr) Access: 2012-11-12 11:36:51.167327500 +0000 Modify: 2012-11-12 11:36:51.163331700 +0000 Change: 2012-11-12 11:36:51.163331700 +0000 Birth: - chattr -i .test: chattr: Permission denied while trying to stat .test lsatter .test lsattr: Operation not supported While reading flags on .test Any help would be appreciated. Thanks

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• How can I make .vimrc read from an external file?

  - by GorillaSandwich

  I'd like to modify my .vimrc to read the value of a variable from an external file. How can I do this? Specifically, a friend and I share a git repo with our .vim files, but there are a few small differences in what we want in our configs. So most of the file is common, but we use if statements to determine whether to load user-specific sections, like this: let whoami = "user2" if whoami == "user1" ... After checking our common .vimrc out of source control, we each have to change the let whoami assignment so our own section will be loaded. Instead, I'd like to keep a separate file, which can be different for each of us, and from which vim will load that variable value. Maybe another angle on this is: Will vim automatically read all the files in my .vim directory? If so, we could each put a symlink in there called username.vim, and link that to an external file that would be different for each of us.

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• how to fix An error occurred during the processing of a configuration file required to service this request

  - by Alex

  Just created branda new MVC 4 project and instead of expected "hello world" got following error: ==================================================== Server Error in '/' Application. Configuration Error Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately. Parser Error Message: Default Role Provider could not be found. Source Error: Line 244: Line 245: Line 246: Line 247: Line 248: Source File: c:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\Config\machine.config Line: 246 Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.272 =============================================================== Any idea how to fix this? Thanks

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• How do I turn of "auto-echo" in bash when I 'cd'?

  - by Avery Chan

  I don't know when this started happening but now, every time I cd to a directory it echoes the path right before it changes directories. This happens when I log into a server but doesn't happen on my local machine. The server is running Linux. My local machine is running Mac OS X. I searched the Google as well as looked at the bash man page but I couldn't find anything. My .bashrc/.bash_profile doesn't have anything related to 'cd' (that I know of). How do I modify this "feature"?

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• Looking for 'WinHlp32.exe compatible' replacement for free redistribution under vista and windows 7

  - by richardboon

  Our software installs a package of legacy software for the client, some of it has old hlp file from 3rd party vendor requiring winhlp32.exe (note: we have no legal right to modify the hlp). Those client may only have cd/dvd and might not have internet access, etc. So I need a free 'WinHlp32.exe compatible' replacement for our redistribution under vista and windows 7. Background of problem: -Microsoft stopped including the 32-bit Help file viewer in Windows releases beginning with Windows Vista and Windows Server 2008. -Starting with the release of Windows Vista and Windows Server 2008, third-party software developers are no longer authorized to redistribute WinHlp32.exe with their programs. http://support.microsoft.com/kb/917607

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• Change MacOS X guest screen resolution for VirtualBox

  - by Pymoo

  I have tried all alternatives and resources that I found on internet to achieve to change screen resolution in my MacOS X guest. I have the latest VirtualBox version (4.1.22) and I have MacOS X 10.6.3 Snow Leopard running in a vm guest. Some solutions that don't work for me are: Tuning virtual machine settings: Adding and in the .vbox file, or running these two commands: vboxmanage setextradata "MAC OS X" "CustomVideoMode1" "1360x768x32" vboxmanage setextradata "MAC OS X" "GUI/CustomVideoMode1" "1360x768x32" Editing Guest OS boot configuration: Modify /Library/Preferences/SystemConfiguration/com.apple.boot.plist with these lines: <key>Kernel Flags</key> <string>"Graphics Mode"="1360x768x32"</string> <key>Graphics Mode</key> <string>1360x768x32</string> Any other suggestion, something that I was missing. Thanks in advance,

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• Is there a piece of software which lets you turn "anything" into a dynamic reorderable list?

  - by Robin Green

  I could write this myself, but I want to know if it already exists. Basically, it must fulfill these criteria: To reorder items, the user must never have to manually renumber them. That would be annoying, and it doesn't scale. Can read from a range of data sources (e.g. a database, a directory on the file system, a text file, another list) When the original data source changes, the list must automatically change with it (possibly with confirmation, e.g. if a list item would be deleted) Ability to persist the list ordering in some fashion Graphical display of list items (so that they can include e.g. images) Optional extras: Ability to modify data and write back to the data source (other than the ordering information)

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• Configure redis to not have everything in memory?

  - by acidzombie24

  I like redis because it lets me do operations on data structures. I wanted to see what would happen if i were to put more data into redis then i have for ram. So i wrote a loop that inserted 30k bytes repeatedly and set maxmemory 100MB. I figure it would stay at 100mb. It kept growing. Past 1gb then past 2gb. Suddenly it crashed because i ran the 32bit version. Now... i dont understand what the point of maxmemory is? I am using the windows version so maybe its ignored. Does redis have to have everything in memory? If i have a site (on linux) with a 10gb database and 512mb on the machine will redis work? I don't need it to be amazingly fast i just prefer to modify data in it then sql (although i hope it is still faster then mysql)

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• ConfigurationErrorsException when serving images via UNC on IIS6

  - by Mark Richman

  I have a virtual directory in my web app which connects to a Samba share via UNC. I can browse the files via Windows Explorer without issue, but my web app throws a yellow screen with the following message: Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately. Parser Error Message: An error occurred loading a configuration file: Could not find file '\cluster\cms\qa-images\120400\web.config'. What makes no sense to me is why it's looking for a web.config in that location. I know it's not an authentication issue because the virtual directory can serve images from its root (i.e. \cluster\cms\qa-images\test.jpg serves as http://myserver/upload/test.jpg just fine).

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• How to give write permissions to multiple users?

  - by Daniel Rikowski

  I have a web server and I'm uploading files using an FTP client. Because of that the owner and the group of the file are taken from the user used during the upload. Now I have to make this file writable by the web server (apache/apache). One way would be to just change the owner and the group of the uploaded file to apache/apache, but that way I cannot modify the file using the FTP account. Another way would be to give the file 777 permissions. Both approaches seem not very professional and a little bit risky. Are there any other options? In Windows I can just add another user to the file. Can something similar done with Linux?

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• LDAP replication breaking referrals

  - by MasterZ

  We have an issue that we believe is caused by ldap replication changing the port of the referal from 686 (secure) to 389 (unsecure). If we setup a new referral everything works, but then as soon as we change someone's password it changes on the master, and then the master replicates and the referral breaks. Any further attempts to modify someone's account give the error "PAM: Cannot connect to LDAP". We used snoop and monitored the firewall to see what was going on. The first password attempt (the one that works) goes over port 686 (as it is supposed to) but every subsequent attempt attempts to use port 389, and therefore fails. We only have 1 referral configured on the client, port 686

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• How does the "Full Control" permission differ from manually giving all other permissions?

  - by Lord Torgamus

  On Windows Server 2003, and some other versions of Windows, the Properties > Security tab of a folder's or file's context menu provides "Allow" and "Deny" options for "Full Control," "Modify," "Read" and other permissions (graphic provided). After clicking "Full Control," all boxes in the column — except for "Special Permissions" — get automatically checked. What's the difference between checking "Full Control" and just checking all the other boxes individually? Are there hidden/advanced permissions toggled by "Full Control" that aren't listed in the main permissions window? Is "Full Control" just a convenience shortcut?

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• Renaming Files & Folders in Windows 7

  - by Mart

  This has been happening to me for some time now. I'm currently running Windows 7 RTM. When I try to rename a new folder that is created (by copying usually), I usually get a "Folder is in use" error. I would have to wait a while before I would be able to modify the folder name. Files behave the same way too. I am thinking that this is because I am sharing the folder, or library, via Homegroup Sharing. Is anyone who is running Windows 7 RTM experience this as well? EDIT 1: I'm using Windows 7 Ultimate.

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• Which permissions need to be assigned to a normal user to allow him to change SHARE permissions?

  - by guest

  As in the subject - I am wondering, which permissions (if it is possible) do I need to assign to a regular user to modify the share permissions - e.g. to add another user with full control permissions, or to deny someone read access to the folder - on a share level. I know that this is possible through NTFS permissions, but I am wondering whether it is also possible on share level. Any ideas how to do that? Or perhaps only the adminstrator/creator/person who shared the folder has the access to this? I am using win2003 Any ideas? Thanks

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• What will Time Machine do when

  - by Joel Budgor

  When Time Machine says "I will delete the oldest files first" does it mean this literally. Here is a theoretical example. Source Drive: 300 GB, consisting of 1 280 GB file and a 1 GB file. Backup Drive: 300 GB The initial backup will backup both files, using 281 GB. If I modify the 1 GB file 21 times, what will Time machine do when I run out of room on the backup drive; Delete the original 280 GB because it is the oldest file or delete the oldest version of the file I have modified 21 times. I hope it would delete the oldest version of the file I have modified 21 times, but I want to be sure. Thanks, Joel Budgor

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• SSL on app - nginx web server

  - by Adam

  I am running an nginx web server where I redirect all http requests to https (with a self signed cert). Here is how I REDIRECT all http requests to https in the nginx config file: server { listen 80 default_server; listen [::]:80 default_server ipv6only=on; server_name my.server.ip; return 301 https://$server_name$request_uri; Problem is - I cannot seem to do so for an app running on a port. Example: http://my.server.ip:1234 does not redirect to https://my.server.ip:1234 ir works fine on all other urls like http://my.server.ip/temp etc. How can I modify the nginx config file to force that app url through ssl?

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• Access from one VM to an Other

  - by meo

  I got a Linux VM Image from a dev in our company to develop on it. This works nice, but now i need to do some Internet Explorer testing, for that i have an other VM with windows on it. I have an entry in my hosts file under macos that redirect some virtual domain to the IP of the linux VM. I tried to modify the hosts file in windows also. But i cant reach Linux VM. How can i access the Server on the linux VM with Windows VM? Are there some settings i missed?

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• Simple CMS (separate files for multiple users) [closed]

  - by Pentium100

  I need a simple CMS software (or maybe it's called something else). There are many users (adding new users has to be simple as it will be done manually, no "sign up" link) and those users have to access (just download, no uploading or modification) some files. A file can be shown just to one user or a group of users (a user can belong to multiple groups). Upload a file and tag which users/groups can access it. This can probably be done with FTP, but HTTP would be better. Any software (preferable open source) that can do this without much modification? I can modify PHP code a bit, but I am not a programmer.

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• Is it necessary to change the default users and groups in VMware esxi 4.0 in order to have a secure

  - by Teevus

  By default esxi creates a number of users and groups including: daemon nfsnobody root nobody vimuser dcui How secure is this default security setup? Besides changing the root password, is it advisable to modify the default users and groups? E.g. does esxi use default passwords for the accounts or anything else that could be exploited by malicious users? My scenario is very basic and I don't require any custom users or groups as only sysadmins will ever need to administer the virtual infrastructure, and they can do so using the root account. Thanks

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• Is it possible to put only the boot partition on a usb stick?

  - by Steve V.

  I've been looking at system encryption with ArchLinux and i think I have it pretty much figured out but I have a question about the /boot partition. Once the system is booted up is it possible to unmount the /boot partition and allow the system to continue to run? My thought was to install /boot to a USB stick since it can't be left encrypted and then boot from the USB stick which would boot up the encrypted hard disk. Then I can take the USB key out and just use the system as normal. The reason I want to do this is because if an attacker was able to get physical access to the machine they could modify the /boot partition with a keystroke logger and steal the key and if they already had a copy of the encrypted data they could just sit back and wait for the key. I guess I could come up with a system of verifying that the boot has been untouched at each startup. Has this been done before? Any guidance for implementing it on my own?

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