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• Service Territories White Paper - Setup and Configuration

  - by LuciaC

  If you use Oracle Teleservice then you are probably using Service Territories to route service requests to the right resources such as Call Center Agents, Field Service Technicians, Technical Support Groups etc.  Getting those routings to happen correctly and efficiently is key to delivering high-quality service, so having the correct territory setup is essential.  The Service development team have published a new White Paper to help you do just that!  The White Paper includes information to help with understanding the required setups: Service Territories - Locating and Sorting matching Territories, and Picking winning Territories How to use Rank and Number of Winners The different Access Types that can be setup Operating Unit and how to use it effectively How to setup and use Service Qualifiers The limitation of some Geographic Qualifiers and how to overcome the limitations How to use Web ADI to maintain Territories. Read Doc ID 1234593.1 to access the white paper.  There was also a recent webcast on Territory Setup and Matching Attributes, you can access the recording via Doc ID 1455786.1.

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• How do you balance the speed of Sprints with the customer's conservative adoption schedule?

  - by Cheeso

  I'd prefer to have sprints that last 3-4 weeks, but customers don't want to adopt new feature/function every 3-4 weeks. Existing customers are conservative and, once we meet their minimum bar for features and capabilities, they like to remain on a stable release for much longer than 4 weeks. Even a 3-month cycle would be pushing it for them. On the other hand, newer customers tend to have more feature requests, and are willing to follow sprints. But this willingness dissipates after we've met their bar. How do you balance the need for rapid sprints with the customer's conservative view of application change? I'm particularly interested in SaaS scenarios.

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• Disable mobile page redirection for SharePoint 2013

  - by Sahil Malik

  SharePoint, WCF and Azure Trainings: more information SharePoint 2013 (foundation too), detects requests from mobile devices and automatically changes the uRL of the requested non mobile page to its mobile substitute. This logic is now built into SPRequestModule. The mobile view is pretty damned amazing. Even though the set of pages for mobile access is completely different, SharePoint has an entirely separate set of controls for the mobile pages. These are in the Microsoft.SharePoint.MobileControls namespace which inherit from Microsoft ASP.NET controls in the System.Web.UI.MobileControls namespace. These Mobile pages can even use mobile Web Part adapters to mimic the behavior of webparts on mobile webpart pages. Read full article ....

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• If my URL's are static, but then parsed by Javascript, does that make it crawlable?

  - by Talasan Nicholson

  Lets say I have a link: <a href="/about/">About Us</a> But in Javascript [or jQuery] catches it and then adds the hash based off of the href attribute: $('a').click(function(e) { e.preventDefault(); // Extremely oversimplified.. window.location.hash = $(this).attr('href'); }); And then we use a hashchange event to do the general 'magic' of Ajax requests. This allows for the actual href to be seen by crawlers, but gives client-side users with JS enabled an ajax-based website. Does this 'help' the general SEO issues that come along with hashtags? I know hashbangs are 'ok', but afaik they aren't reliable?

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• Vers des Java Community Process plus ouvertes ? C'est ce qu'affirme Oracle, les développeurs sont se

  Vers des Java Community Process plus ouvertes ? C'est ce qu'affirme Oracle, les développeurs sont septiques Oracle innovera-t-il en ouvrant les spécifications Java ? C'est ce qu'avait promis le géant du logiciel. Une des manières d'y arriver serait de rendre plus démocratique le Java Community Process (JCP). Mais depuis, c'est le silence radio. Certes la société souligne qu'en tant que membre du JCP elle a pris part à plus de 80 Java Specification Requests, des propositions pour amender Java. Certes, Oracle continue de laisser entendre qu'il souhaite ouvrir les process de spécification pour satisfaire les participants actifs et soutenir...

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• Magento not responding to payment gateway notifications fast enough or at all?

  - by robgt

  Some of our customers are getting to the confirmation of payment step in purchasing from our Magento store, and then they are getting a timeout error, where the SagePay payment gateway is trying to contact our server to tell it that a payment was successful (or not…) but it cannot contact our server, or cannot get a response from our server in a timely manner, and then the payment/order is being cancelled. I've raised this question to my hosting company, but all they told me was: "This is down to the way the software is configured on your server" This is currently a Magento 1.4.0.1 standard installation as far as payment gateways are concerned. What on earth could this statement mean? Is there some configuration that I need to do to make Magento listen to these requests and respond properly?

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• How could I manage Google Adsense to approve my Web App? It keeps denying it

  - by Javierfdr

  Google adsense keeps denying my app from having ads, because of an "insufficient content" issue. I manage a Web Application that allows the users to set Youtube Videos as Alarm Clocks. It includes an in-site Youtube search to retrieve videos from user queries and lists the users alarms. The site has a good traffic (500 users per day), is currently promoted by Google in Google Chrome Webstore, and the ajax requests are crawlable, following Google's guidelines (https://developers.google.com/webmasters/ajax-crawling/). Although I understand there is not much content, beyond the user-generated, I really don't what else should I include in the site. Perhaps adding contact and about pages, and maybe another section would increase the navigation. Google argues I need a "fully launched and functioning site, allowing users to navigate throughout your site with a menu, sitemap, or appropiate links". They also ask for "full sentences or paragraphs" Isn't a Google Adsense solutions for Web Applications? Would all the web-apps have to include useless navigable subpages?

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• Integrating feature request functionality directly into the business software you write?

  - by Aaron Anodide

  What are relative merits of something like a button on a piece of custom bizware that says, "press me to ask for a feature" or "click here if something didn't work right". The problem I'm trying to remedy is the general lack of formality surrounding feature requests. Most specifically, the rate at which I receive walk-ups from end-users. Taken one at a time, it can be beneficial, but sometimes it can hinder productivity on the larger scale. Has anyone done something like this and has it been a general success or alternately somewhat a waste of time. My instincts are not giving me a hint here.

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• Help us with our git workflow

  - by Brandon Cordell

  We have a web application that gets deployed to multiple regions around our state. An instance of the application for each region. We maintain a staging and production (master) branch in our repository, but we were wondering what is the best way of maintaining each instances codebase. It's similar at the core, but we have to give each region the ability to make specific requests that may not make it into the core of the application. Right now we have branches for each region, like region_one_staging, and region_one_production. At the rate we're growing we'll have hundreds of branches here in the next few years. Is there a better way to do this?

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• 404 code/header for search engines, on removed user content?

  - by mowgli

  I just got an email, from a former user on my website He was complaining that Google still shows the contact page he created on my site, even though he deleted it a month ago This is the first time in many years anyone requests this I told him, that it's almost entirely up to Google what content it wants to keep/show and for how long. If it's deleted on the site, I can't do much, other than request a re-visit from the googlebot The user-page already now says something like "Not found. The user has removed the content" TL;DR: But the question is: Should I generally add a 404 header (or other) for dynamic user content that has been removed from the site? Or could this hurt the site (SEO)?

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• 2012 JCP Awards

  - by Tori Wieldt

  Nominations are now open for the 2012 JCP Awards. Submit nominations to PMO at JCP dot ORG or use this form.  The Java Community Process (JCP) program celebrates success. Members of the community nominate worthy participants, Spec Leads, and Java Specification Requests (JSRs) in order to cheer on the hard work and creativity that produces ground-breaking results for the community and industry in the Java Standard Edition (SE), Java Enterprise Edition (EE), or Java Micro Edition (ME) platforms. The community gets together every year at the JavaOne conference to applaud in person the winners of three awards: JCP Member/Participant of the Year, Outstanding Spec Lead, and Most Significant JSR. This year’s unveiling will occur Tuesday evening, 2 October, at the Annual JCP Community Party held in San Francisco during JavaOne. Nominations close on 16 July 2012. More details are on the JCP blog.

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• Leveraging Existing ERP Systems to Support Environmental Accounting and Reporting

  Organizations globally are faced with a complex set of emissions reporting requirements. Driven by country-specific regulatory mandates as well as stakeholder requests for voluntary reporting, companies are under pressure to provide consistent, transparent and accurate collection, measurement and reporting of energy usage and emissions data. In this podcast, you'll year about how the new Oracle Environmental Accounting and Reporting solution extends the capabilities of Oracle E-Business Suite and JD Edwards Financials to enable organizations to track their greenhouse gas emissions and other environmental data against reduction targets, and to obtain accurate, repeatable and verifiable methodologies for greenhouse gas calculation in accordance with global standards and for both voluntary and legislated emissions reporting schemes.

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• Basic memcached question

  - by Aadith

  I have been reading up on distributed hashing. I learnt that consistent hashing is used for distributing the keys among cache machines. I also learnt that, a key is duplicated on mutiple caches to handle failure of cache hosts. But what I have come across on memcached doesn't seem to be in alignment with all this. I read that all cache nodes are independent of each other and that if a cache goes down, requests go to DB. Theres no mention of cache miss on a host resulting in the host directing the request to another host which could either be holding the key or is nearer to the key. Can you please tell me how these two fit together? Is memcached a very preliminary form of distributed hashing which doesnt have much sophistication?

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• How to deal with readers requesting free advice / support on my blog? [closed]

  - by russau

  I have a handful of popular articles on my blog (nothing huge), and they attract the occasional developer who wants help implementing some code grabbed from my blog. Now I'm getting people who haven't made any attempt to learn the code, email me their code, and expect me to trace it through for them. I'm sure anyone with a half-popular blog gets similar requests. What's the best way to deal with this scenario? I want to put together a boilerplate response including these points: How far have you gone with this on your own? (is it any benefit for anyone if I say they are being imposing) I'm happy to help with any problems you find in my code Point them to other forms of help such as stackoverflow, diagnostic tools relevant to the topic.

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• I have domain.com and domain.org to the same site, should I use redirects to avoid duplicate content

  - by bunzip

  I have both the .com and the .org for a domain name, and using Apache I point them to the same site content. I think this might be causing problems with the Search Engines because of duplicate content. I want the .org to be the essential website. How do others handle this situation? Should I be using 301 redirects to point all the .com requests to the .org? Should I just use the link rel="canonical" on each page to point to the .org?

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• SSRS Report Parts Versus Sub Reports FAQ

  I'm trying to decide on a development strategy to satisfy the reporting needs in my organization. I would like to increase our efficiency in responding to report requests, while minimizing our maintenance burden. Two topics that I would like to dig in to are Report Parts and Subreports. Can you provide some considerations for using one versus the other? NEW! SQL Monitor 2.0Monitor SQL Server Central's servers withRed Gate's new SQL Monitor.No installation required. Find out more.

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• how to get accepted at a big company like google [on hold]

  - by prof

  I'm 18 Years old; I started teaching myself programming when I was twelve. I've developed many projects in PHP, Javascript, Ruby, Ruby on Rails. I know a very little about C, C++, Objective C and extending PHP with extensions created in C Programming Language. Now I'm working as a freelance Web Developer with a very low salary :(, My Dream is to get a good career with very high salary so I thought of Big Companies like Google Or Microsoft. My Question is How to get Accepted on those big Companies ? What Pre-requests they want And do you need to finish collage education ?

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• Release Notes 12/12/2012

  This past week the CodePlex team worked on several fixes to improve the stability of our TFS infrastructure, including applying TFS 2012 Update 1. We apologize for the recent downtime. We are not completely out of the woods, but we appreciate your patience as we work through the issues. Additional Bug Fixes: Fixed several issues with character encoding within file paths. Fixed issue where the number of pull requests and forks were disappearing after selecting either link. Fixed issue blocking license changes when special characters exist in copyright holder field. Have ideas on how to improve CodePlex? Please visit our suggestions page! Vote for existing ideas or submit a new one. As always you can reach out to the CodePlex team on Twitter @codeplex or reach me directly @mgroves84

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• Cloud Sample Code on OTN

  - by Oliver Steinmeier

  In recent months our blog has covered many aspects of the overall Oracle Cloud platform, whether it's PaaS (Java Cloud Service, Database Cloud Service) or SaaS (Sales Cloud Application Composer). Teams within Oracle have been busy building demos and proof-of-concept applications using the same technologies, and we have now started posting some of these as code samples on the Oracle Technology Network (OTN).  The zip files include both the source code and helpful information to get you started using the code.  Everything is covered under a BSD license.  In future blog posts we will dive deeper into some of these applications. Do you have any ideas or requests for sample code you would like us to create to help you with your work?  Hit the comments and let us know! 

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• Is this a valid HTTP response? [migrated]

  - by fatmck

  I am writing a web server using C++, which responds the following for all requests: static std::string rsp[] = { "HTTP/1.1 200 OK\r\n", "Server: WebServer\r\n", "Content-Type: text/html\r\n", "Content-Length: 3\r\n", "Connection: close\r\n", "\r\n", "123" }; the content "123" can be successfully shown in browser. But when I use apache-ab to do a test, ab always show errors like this: ab -n 1 -c 1 http://127.0.0.1:1080/ apr_socket_recv: Connection reset by peer (104) I thought that I'm closing the socket too quickly, so I commented the close() function. But ab just hold, ab seems to be waiting for a complete response.

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• How to properly shield a PO from outside?

  - by xsAce

  Update: We are a very small team (3 people) and thus I (SM) and the PO are also developers doing some coding. We are aware of this situation and we are actively trying to recruit some new talents. But it's hard! Meanwhile... we need to adapt... so my question: The PO complains about having too much outside noise (mainly stakeholders feature requests), and he can't focus on the sprint realisation. We agree that we should try to educate people on our process implications (sprint durations and product backlog), to reduce the noise. But as a ScrumMaster, how am I supposed to shield a PO from outside? Isn't he supposed to be in contact with the management and business? Also, if people outside don't want to waste too much time learning agile, what is the best way to educate them?

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• ubuntu freezes right after loading

  - by toast

  new install of ubuntu 12.04 i386 desktop.iso on a toshiba satellite intel celeron m gets to the desktop screen and freezes the mouse still moves but nothing responds to it started terminal by pressing ctl+alt+f1 tried "startx" and got this(i cant copy and paste but i will do my best to avoid typos): fatal server error: server is already active for display 0 if this server is no longer running, remove /tmp/.X0-lock and start again please consult the x.org foundation support for help ddxSgiveup: closing log XIO: fatal IO error 11 (resource temporarily unavailable) on x server ":0" after 7 requests (7 known processed) with 0 events remaining. xxxxxx@aaaaaa-Satellite-a105:~$ tried "startx --:1" just took me back to the default wallpaper with nothing else mouse still moves but nothing else

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• Transparent PHP script execution using mod_rewrite

  - by tori3852

  I am looking for a solution for this a problem: I need that every HTTP request (method is irrelevant) in Apache http server would be served only after execution of specific PHP script. This is needed because I need to gather some information about requests, etc. As far as I understand - this could be achieved using mod_rewrite module. So far I have done this (in .htaccess file): RewriteEngine on RewriteRule ^(.*)$ script.php [C] script.php is executed, but I need that after this original request would be executed. Thanks - any help is appreciated.

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• Next step after first few years at work [closed]

  - by juniordeveloper87

  Its been 2 years since graduating from uni and working in a IT solutions company as a programmer. My initial year was particularly exciting when we were trying to get a fresh product up to speed. The product has now gone live and are in the maintenance phase. My current day job involves merely bug fixing and also small designing/implementing change requests and also helping resolve issues faced from clients. Slowly I feel a little 'normal' in my role. I wonder how I can make myself stand out. (I work in a company of no more than 200 people) Or what should be the next step I take after 2 years doing programming? Thanks!

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• URL subfolder rewrite without server access

  - by Duke03

  I am having trouble with the following. I have a site in development that has every link on the site pointing to the wrong folder. Example: example.com/en/home/, a site link goes to example.com/en/, which throws a 404. Now the way the system is setup requires server access but I do not have that and I/S is backlogged with requests and will take a week. But I still need to develop the site. So is there a way to have the browser recognize when example.com/en/ is clicked then automatically redirect it to example.com/en/home so it bypasses the 404 and I can actually work. Im looking for anything that gets the job done. I am considering developing a Chrome app to do this but that would mean a shit ton of overtime and more work I don't want to do. Is there a easier way of doing this?

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