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  • Good SEO - Why is Good SEO Better Than Its Evil 'Black Hat' Brother?

    With the rise of today's technology, a number of bad and dodgy practices have come into play that can seriously put your website at risk from being banned in the search engines - no questions asked. The constant shift of techniques and 'state of flux' the search engines remain in makes it difficult to differentiate between good and bad SEO.

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  • How can I enable special Fn-Keys on my on lenovo s206 (e.g. touchpad on/off)?

    - by user2546783
    I can turn the touchpad off in the mouse settings, but two things won't work: The "disable while typing" option The standard on/off button for the touch pad won't work (it's the one with the little touchpad symbol crossed off, on the F6 key). I've tried any of the following combinations: Alt+F6 Fn+F6 Ctrl+F6 Super+F6 Shift+F6. Almost all the other keys of that kind work, like brightness control, volume control, Wifi toggle, but this one and the mic off and camera off won't work.

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  • Homestead, WordPress, Or Tumblr? Which One is Better For Creating Your Website?

    Five years ago it was okay if you and your business didn't have a website, but today if you don't have a website you don't have a business. If you're not on Google then your business or personal brand doesn't even exist. This is the shift that has happened in business and life, it doesn't matter what you do or what you sell having a presence on internet has never been more important.

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  • Required Skill Sets Of A Software Architect

    The question has been asked as to what is the required skill sets of a software architect. The answer to this is that it truly depends. When I state that it depend, it depends on the organization, industry, and skill sets available on the open market and internally within a company. With open ended skill sets even Napoleon Dynamite could be an architect. Napoleon Dynamite’s Skills Pedro: Have you asked anybody yet? Napoleon Dynamite: No, but who would? I don't even have any good skills. Pedro: What do you mean? Napoleon Dynamite: You know, like nunchuck skills, bow hunting skills, computer hacking skills... Girls only want boyfriends who have great skills. Pedro: Aren't you pretty good at drawing, like animals and warriors and stuff? This example might be a little off base but it does illustrate a point. What are the real required skills of a software architect? In my opinion, an architect needs to demonstrate the knowledge of the following three main skill set categories so that they are successful. General Skill Sets of an Architect Basic Engineering Skills Organizational  Skills Interpersonal Skills Basic Engineering Skills are a very large part of what a software architect deal with on a daily bases when designing or updating systems. Think about it, how good would a lead mechanic be if they did not know how to fix or repair cars? They would not be, and that is my point that architects need to have at least some basic skills regarding engineering. The skills listed below are generic in nature because they change from job to job, so in this discussion I am trying to focus more on generalities so that anyone can apply this information to their individual situation. Common Basic Engineering Skills Data Modeling Code Creation Configuration Testing Deployment/Publishing System and Environment Knowledge Organizational Skills If an Architect works for or with an origination then they will need strong organization skills to survive. An architect is no use to a project if the project is missed managed. Additionally, budgets and timelines can really affect a company and their products when established deadlines are repeated not meet. By not meeting these timelines a company is forced to cancel the project and waste all the money and time spent or spend more money until it is completed, if it is ever completed. Common Organizational Skills Project Management Estimation (Cost and Time) Creation and Maintenance of Accepted Standards Interpersonal Skills For me personally Interpersonal skill ranks above the other types of skill sets because an architect can quickly pick up the other two skill sets by communicating with other team/project members so that they are quickly up to speed on a project. Additionally, in order for an architect to manage a project or even derive rough estimates they will more than likely have to consult with others actually working on the code (Programmers/Software Engineers) to get there estimates since they will be the ones actually working on the changes to be implemented. Common Interpersonal Skills Good Communicator Focus on projects success over personal Honors roles within a team Reference: Taylor, R. N., Medvidovic, N., & Dashofy, E. M. (2009). Software architecture: Foundations, theory, and practice Hoboken, NJ: John Wiley & Sons

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  • SEO: Nested List vs List, Split Over Divs vs Definition List

    - by Jon P
    From an SEO perspective which, if any, is better: Option 1: Nested lists with h2 tags <ul id="mainpoints"> <li><h2>Powerful Analysis</h2> <ul> <li>Charting and indicators</li> <li>Daily trading signals</li> <li>Company health checks</li> </ul> </li> <li><h2>World Market Data</h2> <ul> [List Items removed for brevity] </ul> </li> <li><h2>Daily Market Data</h2> <ul> [List Items removed for brevity] </ul> </li> </ul> Option 2: Divs with h2 and lists <div id="mainpoints"> <div> <h2>Powerful Analysis</h2> <ul> <li>Charting and indicators</li> <li>Daily trading signals</li> <li>Company health checks</li> </ul> </div> <div> <h2>World Market Data</h2> <ul> [List Items removed for brevity] </ul> </div> <div> <h2>Daily Market Data</h2> <ul> [List Items removed for brevity] </ul> </div> </div> Option 3: Definition List <dl id="mainpoints"> <dt>Powerful Analysis</dt> <dd>- Charting and indicators</dd> <dd>- Daily trading signals</dd> <dd>- Company health checks</dd> <dt>World Market Data</dt> [List Items removed for brevity] <dt>Daily Market Data</dt> [List Items removed for brevity] </dl> My instincts tell me that semanticaly the pure list options (1 & 3) are the best and that h2 may be more SEO friendly (1 & 2) which would point to option 1 as being the best option. I do love the lean makeup of the definition list but will I take an SEO hit by losing the h2 tags? Before anyone asks, h2 is not valid markup in a dt tag. Are my instincts right with a nested list being the way to go?

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  • Windows Azure Use Case: Web Applications

    - by BuckWoody
    This is one in a series of posts on when and where to use a distributed architecture design in your organization's computing needs. You can find the main post here: http://blogs.msdn.com/b/buckwoody/archive/2011/01/18/windows-azure-and-sql-azure-use-cases.aspx  Description: Many applications have a requirement to be located outside of the organization’s internal infrastructure control. For instance, the company website for a brick-and-mortar retail company may want to post not only static but interactive content to be available to their external customers, and not want the customers to have access inside the organization’s firewall. There are also cases of pure web applications used for a great many of the internal functions of the business. This allows for remote workers, shared customer/employee workloads and data and other advantages. Some firms choose to host these web servers internally, others choose to contract out the infrastructure to an “ASP” (Application Service Provider) or an Infrastructure as a Service (IaaS) company. In any case, the design of these applications often resembles the following: In this design, a server (or perhaps more than one) hosts the presentation function (http or https) access to the application, and this same system may hold the computational aspects of the program. Authorization and Access is controlled programmatically, or is more open if this is a customer-facing application. Storage is either placed on the same or other servers, hosted within an RDBMS or NoSQL database, or a combination of the options, all coded into the application. High-Availability within this scenario is often the responsibility of the architects of the application, and by purchasing more hosting resources which must be built, licensed and configured, and manually added as demand requires, although some IaaS providers have a partially automatic method to add nodes for scale-out, if the architecture of the application supports it. Disaster Recovery is the responsibility of the system architect as well. Implementation: In a Windows Azure Platform as a Service (PaaS) environment, many of these architectural considerations are designed into the system. The Azure “Fabric” (not to be confused with the Azure implementation of Application Fabric - more on that in a moment) is designed to provide scalability. Compute resources can be added and removed programmatically based on any number of factors. Balancers at the request-level of the Fabric automatically route http and https requests. The fabric also provides High-Availability for storage and other components. Disaster recovery is a shared responsibility between the facilities (which have the ability to restore in case of catastrophic failure) and your code, which should build in recovery. In a Windows Azure-based web application, you have the ability to separate out the various functions and components. Presentation can be coded for multiple platforms like smart phones, tablets and PC’s, while the computation can be a single entity shared between them. This makes the applications more resilient and more object-oriented, and lends itself to a SOA or Distributed Computing architecture. It is true that you could code up a similar set of functionality in a traditional web-farm, but the difference here is that the components are built into the very design of the architecture. The API’s and DLL’s you call in a Windows Azure code base contains components as first-class citizens. For instance, if you need storage, it is simply called within the application as an object.  Computation has multiple options and the ability to scale linearly. You also gain another component that you would either have to write or bolt-in to a typical web-farm: the Application Fabric. This Windows Azure component provides communication between applications or even to on-premise systems. It provides authorization in either person-based or claims-based perspectives. SQL Azure provides relational storage as another option, and can also be used or accessed from on-premise systems. It should be noted that you can use all or some of these components individually. Resources: Design Strategies for Scalable Active Server Applications - http://msdn.microsoft.com/en-us/library/ms972349.aspx  Physical Tiers and Deployment  - http://msdn.microsoft.com/en-us/library/ee658120.aspx

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  • Great Customer Service Example

    - by MightyZot
    A few days ago I wrote about what I consider a poor customer service interaction with TiVo, a company that I have been faithful to for the past 12 years or so. In that post I talked about how they helped me, but I felt like I was doing something wrong at the end of the call – when in reality I was just following through with an offer that TiVo made possible through my cable company. Today I had a wonderful customer service interaction with American Express, another company that I have been loyal to for many years.(I am a Gold Card member.) I like my Amex card because I can use it for big purchases and it forces me to pay them off at the end of the month. Well, the reality is that I’m not always so good at doing that, so sometimes my payments are over a couple of months.  :) A few days ago I received an email from “American Express” fraud detection. The email stated that I should call a toll free number and have the last four digits of my card handy. I grew up during the BBS era with some creative and somewhat mischievous friends. I’ve learned to be extremely cautious with regard to my online life! So, I did what you would expect…I sent them a nice reply that said “Go screw yourself.” For the past couple of days someone has been trying to call me and I assumed it was the same prankster trying to get the last four digits of my card. The last caller left a message indicating that they were from American Express and they wanted to talk to me about my card. After looking up their customer service numbers on the www.americanexpress.com web site, I called and was put through to the fraud detection group. The rep explained that there were some charges on my wife’s card that did not fit our purchase profile. She went through each charge and, for the most part, they looked like charges my wife may have made. My wife had asked to use the card for some Christmas shopping during the same timeframe as the charges. The American Express rep very politely explained that these looked out of character to her. She continued through the charges. She listed a charge for $160 – at this point my adrenaline started kicking in. My wife said she was going to charge about $25 or $30 dollars, not $160. Next, the rep listed a charge for over $1200. Uh oh!! Now I know that my account has been compromised. I informed the rep that we definitely did not make those charges. She replied with, “that’s ok Mr Pope, we declined those charges as well as some others.” We went through the pending charges and there were a couple more that were questionable. The rep very patiently waited while I called my wife on my office phone to verify the charges. Sure enough, my wife had not ordered anything from Netflix or purchased anything with Yahoo Wallet! “No problem Mr Pope, we will remove those charges as well.” “We are going to cancel your wife’s card and send her a new one. She will receive it by 7pm tomorrow via Federal Express. Please watch your statements over the next couple of months. If you notice anything fishy, give us a call and we will take care of it for you.” (Wow, I’m thinking to myself!) “Is there anything else I can help you with Mr Pope?” “Nope, thank you very much for catching this so early and declining those charges!”, I said smiling. Apparently she could hear me smiling on the other end of the phone line because she replied with “keep smiling Mr Pope and have a good rest of your week.” Now THAT’s customer service!  Thank you American Express!!! I shall remain an ever faithful customer. Interesting…

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  • TiVo Follow-up&hellip;Training Opportunities

    - by MightyZot
    A few posts ago I talked about my experience with TiVo Customer Service. While I didn’t receive bad service per se, I felt like the reps could have communicated better. I made the argument that it should be just as easy to leave a company as it is to engage with a company, even though my intention is to remain a TiVo fan. I worked for DataStorm Technologies in the early 90s. I pointed out to another developer that we were leaving files behind in our installations. My opinion was that, if the customer is uninstalling our application, there should be no trace of it left after uninstall except for the customer’s data. He replied with, “screw ‘em. They’re leaving us. Why do we care if we left anything behind?” Wow. Surely there is a lot of arrogance in that statement. Think about this…how often do you change your services, devices, or whatever?  Personally, I change things up about once every two or three years. If I don’t change things up, I at least think about it. So, every two or three years there is an opportunity for you (as a vendor or business) to sell me something. (That opportunity actually exists all the time, because there are many of these two or three year periods overlapping.) Likewise, you have the opportunity to win back my business every two or three years as well. Customer service on exit is just as important as customer service during engagement because, every so often, you have another chance to gain back my loyalty. If you screw that up on exit, your chances are close to zero. In addition, you need to consider all of the potential or existing customers that are part of or affected by my social organizations. “Melissa” at TiVo gave me a call last week and set up some time to talk about my experience. We talked yesterday and she gave me a few moments to pontificate about my thoughts on the importance of a complete customer experience. She had listened to my customer support calls and agreed that I had made it clear that I intended to remain a TiVo customer even though suddenLink is handling my subscription. She said that suddenLink is a very important partner for them and, of course, they want to do everything they can to support TiVo / suddenLink customers.  “Melissa” also said that they had turned this experience into a training opportunity for the reps involved. I hope that is true, because that “programmer arrogance” that I mentioned above (which was somewhat pervasive back then) may be part of the reason why that company is no longer around. Good job “Melissa”!  And, like I said, I am still a TiVo fan. In fact, we love our new TiVo and many of the great new features. In addition, if you’re one of the two people that read these posts, please remember that these are just opinions. Your experiences may be, and likely will be, completely unique to you.

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  • Inside Red Gate - The Office

    - by Simon Cooper
    The vast majority of Red Gate is on the first and second floors (the second and third floors in US parlance) of an office building in Cambridge Business Park (here we are!). As you can see, the building is split into three sections; the two wings, and the section between them. As well as being organisationally separate, the four divisions are also split up in the office; each division has it's own floor and wing, so everyone in the division is working together in the same area (.NET and DBA on the left, SQL Tools and New Business on the right). The non-divisional parts of the business share wings with the smaller divisions, again keeping each group together. The canteen One of the downsides of divisionalisation is that communication between people in different decisions is greatly reduced. This is where the canteen (aka the SQL Servery) comes in. Occupying most of the central section on the first floor, the canteen provides free cooked lunch every day, and is where everyone in the company gathers for lunch. The idea is to encourage communication between the divisions; having lunch with people in a different division you wouldn't otherwise talk to helps people keep track of what's going on elsewhere in the company. (I'm still amazed at how the canteen staff provide a wide range of superbly cooked food for over 200 people out of a kitchen in which, if you were to swing a cat, it would get severe head injuries.). There's also table tennis and table football tables that anyone can use, provided you can grab them when they're free! Office layout Cubicles are practically unheard of in the UK, and no one, including the CEOs, has separate offices. The entire office is open-plan, as you can see in this youtube video from when we first moved in (although all the empty desks are now full!). Neil & Simon, instead of having dedicated offices, move between the different divisions every few months to keep up to date with what's going on around the company; sitting with a division gives you a much better overall impression of how the division's doing than written status reports from the division heads. There's also the usual plethora of meeting rooms scattered around the place; when we first moved in in 2009 we had a competition to name them all. We've got Afoxalypse A & B, Seagulls A & B, Traffic Jam, Thinking Hats, Camelids A & B, Horses, etc. All the meeting rooms have pictures on the walls corresponding to their theme, which adds a nice bit of individuality to otherwise fairly drab meeting rooms. Generally, any meeting room can be booked by anyone at any time, although some groups have priority in certain rooms (Camelids B is used a lot for UX testing, the Interview Room is used for, well, interviews). And, as you can see from the video, each area has various pictures, post-its, notes, signs, on the walls to try and stop it being a dull office space. Yes, it's still an office, but it's designed to be as interesting and as individual as possible.

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  • The Oscar of Java Programming

    - by Tori Wieldt
    Why bother nominating a peer, yourself or your company for a Duke's Choice Award? I asked Duke's Choice Award winner Fabiane Nardon, whose team won in 2005 for the Healthcare Information System they created for the Brazilian government, what it was like winning the award and if it had any impact on her career. Here's what she told me: 1) What was it like to win a Duke's Choice Award? For me it was like winning an Oscar or a Grammy :-) I think that for a Java developer, a Duke's Choice Award is probably the highest award you can get, so it was really an honor. We had an amazing team working on that project and the team really deserved it. We were all very happy when we got that email with the announcement. That moment was one of the most important moments of my career. 2) What benefits have you gotten from being a "Duke's Choice Award Winner?" I think the most important benefit you get from winning a Duke is the fact that you become known by your peers. This opens many doors, since you are approached by more people, get invitations to speak in more conferences, you meet people with the same technical interests you have and so on. I certainly benefited a lot from it. We were lucky that in 2005, when we got our award, the winners were featured in the JavaOne keynote, with short documentaries produced about each one. So, we could be on the stage and talk a little about the project. We got lots of press at the time. We see  today's winners benefiting a lot from the press coverage. 3) How is the the Brazilian Healthcare Information System project doing today? Still running and getting new features every year. I'm not involved on the project anymore, but there are good people taking care of it. We opened the code since the beginning, so different cities could use and add features to it. There are many new developers working on that code base right now and I hope they can take the whole system to a new level. 4) What are you up to these days? I worked in the healthcare field for many years and a few years ago I decided that it was time to move on and take the experience I got designing large scale and mission critical systems to other fields. Since then I have been working with high access internet applications. I also co-founded ToolsCloud, a company that provides a development environment with open source tools in the cloud. We just launched ToolsCloud in USA, so other companies can get the same bundle of tools, hassle free, that several companies are successfully using in Brazil. Besides that, right now I'm personally working on the coolest project I ever worked on. It combines several technical challenges with a good dose of social impact. We should launch it in the second semester and I should keep it as a secret for now. Hopefully it will be useful to many people and disruptive enough to maybe get us a new Duke's Choice Award. Who knows? Read more about Fabiane in the "Heroes of Java" series by Markus Eisele. Her Twitter handle is @FabianeNardon. The Duke's Choice Awards celebrate extreme innovation in the world of Java technology. Nominate an individual, a group or company who show the best in Java innovation. Nominate via the easy online form at www.Java.net/dukeschoice. Nominations are open until June 15, 2012.

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  • Book review (Book 6) - Wikinomics

    - by BuckWoody
    This is a continuation of the books I challenged myself to read to help my career - one a month, for year. You can read my first book review here. The book I chose for November 2011 was: Wikinomics: How Mass Collaboration Changes Everything, by Don Tapscott   Why I chose this Book: I’ve heard a lot about this book - was one of the “must read” kind of business books (many of which are very “fluffy”) and supposedly deals with collaborating using technology - so I want to see what it says about collaborative efforts and how I can leverage them. What I learned: I really disliked this book. I’ve never been a fan of the latest “business book”, and sadly that’s what this felt like to me. A “business book” is what I call a work that has a fairly simple concept to get across, and then proceeds to use various made-up terms, analogies and other mechanisms to fill hundreds of pages doing it. This perception is at my own – the book is pretty old, and these things go stale quickly. The author’s general point (at least what I took away from it) was: Open Source is good, proprietary is bad. Collaboration is the hallmark of successful companies. In my mind, you can save yourself the trouble of reading this work if you get these two concepts down. Don’t get me wrong – open source is awesome, and collaboration is a good thing, especially in places where it fits. But it’s not a panacea as the author seems to indicate. For instance, he continuously uses the example of MySpace to show a “2.0” company, which I think means that you can enter text as well as read it on a web page. All well and good. But we all know what happened to MySpace, and of course he missed the point entirely about this new web environment: low barriers to entry often mean low barriers to exit. And the open, collaborative company being the best model – well, I think we all know a certain computer company famous for phones and music that is arguably quite successful, and is probably one of the most closed, non-collaborative (at least with its customers) on the planet. So that sort of takes away that argument. The reality of business is far more complicated. Collaboration is an amazing tool, and should be leveraged heavily. However, at the end of the day, after you do your research you need to pick a strategy and stick with it. Asking thousands of people to assist you in building your product probably will not work well. Open Source is great – but some proprietary products are quite functional as well, have a long track record, are well supported, and will probably be upgraded. Everything has its place, so use what works where it is needed. There is no single answer, sadly. So did I waste my time reading the book? Did I make a bad choice? Not at all! Reading the opinions and thoughts of others is almost always useful, and it’s important to consider opinions other than your own. If nothing else, thinking through the process either convinces you that you are wrong, or helps you understand better why you are right.

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  • HP and Microsoft: That&rsquo;s What Friends Are For ?

    - by andrewbrust
    Today, HP pre-announced the second coming out for its recently acquired Palm webOS mobile operating system.  I happen to think webOS is quite good, and when the Palm Pre first came out, I thought it a worthwhile phone.  I was worried though that the platform would never attract the developer mindshare it needed to be competitive, and that turned out to be the case.  But then HP acquired Palm and announced it would be revamping the webOS offering, not only on phones, but also on tablets.  It later announced that it would also use webOS as an embedded solution on HP printers. The timing of this came shortly after HP had announced it would be producing a “Slate” product running Windows 7. After the Palm deal, HP became vague about whether the Windows-powered slate would actually come out.  They did, in fact, bring the Slate 500 to market, but by some accounts, they only built 5000 units. Another recent awkward moment between HP and Microsoft: HP withdrew itself from the Windows Home Server ecosystem.  That one hurt, as they were the dominant OEM there.  But Microsoft’s decision to kill Drive Extender had driven away many parties, not just HP. On Wednesday, HP came out with their TouchPad, and new phone models.  Not a nice thing for Windows Phone 7, but other OEMs are taking a wait and see attitude there too, I suppose.  There was one more zinger though, and it was bigger: HP announced they’d be porting webOS to PCs. No Windows Phone 7? OK. No Windows Home Server?  Whatcha gonna do?  But no Windows 7 either?  From HP?  What comes after that, no ink and toner? Some people think Microsoft’s been around too long to be relevant.  But HP started out making oscilloscopes!  The notion that HP is too cool for Windows school is a it far-fetched.  This is the company that bought EDS. This is the company that bought Compaq.  And Compaq was the company that bought Digital Equipment Corporation.  Somehow, I don’t think the VT 220 outclasses Windows PCs. What could possibly be going on?  My sense is that HP wants to put webOS on PCs that also have Windows, and that people will buy because they have Windows.  And for every one of those sold, HP gets to count, technically speaking, another webOS unit in the install base.  webOS is really nice, as I said.  But being good isn’t good enough when you are trying to get market share.  Number of units shipped matters.  The question is whether counting PCs with webOS installed, but dormant, is helpful to HP’s cause.  Seems like a funny way to account for market share, and a strange way to treat a big partner in Redmond.

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  • A Guide to Fusion SCM at Oracle OpenWorld 2012

    - by Pam Petropoulos
    Are you attending next week’s Oracle OpenWorld 2012 conference? Then you won’t want to miss the Fusion SCM activities and customer presenters from leading companies like Boeing and Fideltronik. Below you’ll find a day by day guide of the various Fusion SCM sessions, demos and activities during OpenWorld 2012, September 30 – October 4 in San Francisco, CA. Tuesday, October 2 All of the Fusion SCM sessions during OpenWorld will take place in various rooms at Moscone West, a convenience you are sure to appreciate, as will your feet.   The first session at 10:15 – 11:15 am (Moscone West, Room 2006), entitled “Oracle Fusion Supply Chain Management: Overview, Strategy, Customer Experiences, and Roadmap”, provides an overview of Fusion Supply Chain Management applications and will discuss Fusion SCM strategy, future roadmap, and highlights of customer examples. The next session at 11:45 am – 12:45 pm (Moscone West, Room 2022), entitled “Enabling Trusted Enterprise Product Data with Oracle Fusion Product Hub”, may be the session for you if you’re struggling with achieving consistent, high-quality product data that provides significant business value. This session will discuss how Oracle Fusion Product Hub and Oracle Enterprise Data Quality can help you to achieve this vision. A customer presenter from Fideltronik will share their experiences with Oracle Fusion Product Hub. At the end of the day unwind at the Supply Chain Management customer reception from 6:00 – 8:00 pm at the Roe Lounge, located at 651 Howard Street. Registration is required. Click here for details. Wednesday, October 3 Wednesday is a busy day with three Fusion SCM sessions on the agenda. Start your day at 10:15 am at the “Oracle Fusion Supply Chain Management: Customer Adoption and Experiences” session (Moscone West, Room 2003).  This must see session will showcase customer speakers from The Boeing Company and Fideltronik, each of whom will share their company’s experiences in selecting and implementing Fusion SCM applications. If you’re wondering how Fusion SCM applications can co-exist with your existing Oracle applications, then you’ll want to sit in on the 3:30 pm session entitled “Oracle Fusion Supply Chain Management: Coexistence with Other Oracle Applications” (Moscone West, Room 2003). Stick around until 5:00 pm for the final Fusion SCM session of the day entitled “Responsive Fulfillment with Oracle Fusion Supply Chain Management” (Moscone West, Room 2001).  This session will showcase Oracle Fusion Distributed Order Orchestration and Oracle Fusion Global Order Promising and how they are changing the way companies manage order fulfillment in environments. In addition to discussing the current business challenges, product capabilities, value propositions, industry applicability, and future roadmap this session will also feature a customer presenter from The Boeing Company. Thursday, October 4 If you are a retail customer we highly recommend that you attend the final Fusion SCM session of the week at 12:45 pm, entitled “Multichannel Fulfillment Excellence in the Direct-to-Consumer Market” (Moscone West, Room 2024).  Retailers will learn how they can transform their supply chains to meet the ever-increasing demands of buy anywhere/get anywhere cross-channel requirements with Fusion Distributed Order Orchestration and Oracle Fusion Product Hub. Throughout the week, you’ll also want to visit the Fusion SCM demo pods at the Demogrounds in Moscone West so you can see demos of these Fusion applications. Visit pod W-005 for Fusion Distributed Order Orchestration, W-008 for Fusion Inventory and Cost Management, and W-006 for Fusion Product Hub. Click here for the Demogrounds map. A reminder that you can also pre-register for these sessions to secure your spot. Visit the Schedule Builder to pre-enroll for these sessions. Finally, you'll also want to check out the Fusion SCM FocusOn document which includes additional keynote and general sessions that you may want to attend throughout the week.   We look forward to seeing you in San Francisco next week.

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  • Transform your Oracle Tutor Documents to Your Corporate Standard

    - by mary.keane
    You have all of your company's processes documented in Oracle Tutor, and now you want to get the HTML files to reflect your company's corporate look and feel. How are you going to do this without having an HTML guru to change every HTML page? The good news is you do not need to be an HTML expert to make minor changes to your documents. All Tutor HTML files are attached to a group of style sheets, so any changes you make to the style sheets will immediately be reflected in all of your HTML documents. If you want to give it a try, here's what you do (please note that these tips are applicable to release Oracle Tutor 12.2 and greater): Navigate to your Tutor HTML directory, and copy into a draft folder a representative group of HTML files (don't forget the flowchart image files that are associated with the procedures). You'll also need to copy the following files: tutor.css tutor_notabs.css tutor_scripts.js tutor_tabs.css flow_icon.gif Here's the default look to the Oracle Tutor desk manual. Let's say I want to use my company's corporate style in the HTML documents. At Oracle, we use Oracle Red (FF0000), Oracle Black (000000), and Oracle Gray (666666). So I want to incorporate those colors into the Tutor HTML files. I open tutor.css from the draft folder in a text editor. My preference is to use Notepad, but there are others. Make sure, however, that it is a text editor, and not a word processing program. I want to change the headings to Oracle Red. The desk manual title is listed as the DMPAGETITLE, so I find that in tutor.css. The style names in the style sheets are descriptive, but sometimes you may have to experiment to find the right style (this is why you're working in a draft folder). I change the color attribute to FF00000, and then I save the document. Now I look at one of the desk manuals in my draft folder. I've successfully changed the title of the desk manual, so, now that I have more confidence that I can do this, I start changing other styles. I need to make changes in the tutor_tabs.css file as well, so I open that document. Then I look at one of the procedures. Oops! All that red is distracting, and the users may not be able to follow their procedures. So I go back to the corporate style guide, and I find some shades of gray that have been approved. So I use that, and it is now more readable. It's good enough for a first draft, and I would show it to my colleagues at this point to get their input. On my next blog, I'll discuss how to change the flowchart colors to match your corporate look and feel. Have you used the cascading styles sheets to change the look of your Tutor documents? If so, let us know what you've done in your post. Mary R. Keane Senior Development Manager, Oracle Tutor & UPK Content

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  • WebCenter Customer Spotlight: Texas Industries, Inc.

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryTexas Industries, Inc. (TXI) is a leading supplier of cement, aggregate, and consumer product building materials for residential, commercial, and public works projects. TXI is based in Dallas and employs around 2,000 employees. The customer had the challenge of decentralized and manual processes for entering 180,000 vendor invoices annually.  Invoice entry was a time- and resource-intensive process that entailed significant personnel requirements. TXI implemented a centralized solution leveraging Oracle WebCenter Imaging, a smart routing solution that enables users to capture invoices electronically with Oracle WebCenter Capture and Oracle WebCenter Forms Recognition to send  the invoices through to Oracle Financials for approvals and processing.  TXI significantly lowered resource needs for payable processing,  increase productivity by 80% and reduce invoice processing cycle times by 84%—from 20 to 30 days to just 3 to 5 days, on average. Company OverviewTexas Industries, Inc. (TXI) is a leading supplier of cement, aggregate, and consumer product building materials for residential, commercial, and public works projects. With operating subsidiaries in six states, TXI is the largest producer of cement in Texas and a major producer in California. TXI is a major supplier of stone, sand, gravel, and expanded shale and clay products, and one of the largest producers of bagged cement and concrete  products in the Southwest. Business ChallengesTXI had the challenge of decentralized and manual processes for entering 180,000 vendor invoices annually.  Invoice entry was a time- and resource-intensive process that entailed significant personnel requirements. Their business objectives were: Increase the efficiency of core business processes, such as invoice processing, to support the organization’s desire to maintain its role as the Southwest’s leader in delivering high-quality, low-cost products to the construction industry Meet the audit and regulatory requirements for achieving Sarbanes-Oxley (SOX) compliance Streamline entry of 180,000 invoices annually to accelerate processing, reduce errors, cut invoice storage and routing costs, and increase visibility into payables liabilities Solution DeployedTXI replaced a resource-intensive, paper-based, decentralized process for invoice entry with a centralized solution leveraging Oracle WebCenter Imaging 11g. They worked with the Oracle Partner Keste LLC to develop a smart routing solution that enables users to capture invoices electronically with Oracle WebCenter Capture and then uses Oracle WebCenter Forms Recognition and the Oracle WebCenter Imaging workflow to send the invoices through to Oracle Financials for approvals and processing. Business Results Significantly lowered resource needs for payable processing through centralization and improved efficiency  Enabled the company to process invoices faster and pay bills earlier, allowing it to take advantage of additional vendor discounts Tracked to increase productivity by 80% and reduce invoice processing cycle times by 84%—from 20 to 30 days to just 3 to 5 days, on average Achieved a 25% reduction in paper invoice storage costs now that invoices are captured digitally, and enabled a 50% reduction in shipping costs, as the company no longer has to send paper invoices between headquarters and production facilities for approvals “Entering and manually processing more than 180,000 vendor invoices annually was time and labor intensive. With Oracle Imaging and Process Management, we have automated and centralized invoice entry and processing at our corporate office, improving productivity by 80% and reducing invoice processing cycle times by 84%—a very important efficiency gain.” Terry Marshall, Vice President of Information Services, Texas Industries, Inc. Additional Information TXI Customer Snapshot Oracle WebCenter Content Oracle WebCenter Capture Oracle WebCenter Forms Recognition

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  • Strange Happenings

    - by MOSSLover
    There are weeks we go about our life thinking nothing is going to change nothing will happen.  Then there are other weeks a billion things happen at once.  Friday started off very weird for me.  I flew into Atlanta and I met some cool people for another SharePoint event.  I had some good conversations.  Saturday then hit me and my virtual machine bombed in my presentation after the auto updater ran.  I was writing code on the board and describing everything in notepad.  I would say as presentations go it was the best and the worst presentation all wrapped into one.  The next day I was in Baltimore and I hung out with my aunt which was relatively uneventful and great.  Then Monday hit and half my presentations failed or succeeded and my screen freezes so I start describing the code.  I was on top of my game until Monday night.  On top of the world.  I'm exhausted I get into Raleigh and one of the craziest stories of my life happens.  So my boss has been renting cars through Priceline this week I got a different company than the other weeks. The company gives me a Ford Focus and I plug in the coordinates on my IPhone where I want go.  I head out and then I get to the destination hotel (or I thought I did). I go inside it's the wrong hotel the other one is a few miles away.  I walk outside hop into the car and it sounds like a gunshot.  Nothing is starting...Am I doing something wrong?  No I'm not the car is completely dead in the water.  I call the rental car facility and they tell me to call roadside they are closing for the night.  Roadside says they can't give me a new car but they can get me a jump then I have to take it up with the facility.  They send me a tow truck to give me a jump the guy can't jump the car.  He tells me this vehicle was towed about an hour ago.  He shows me a copy of a slip from when he towed it.  We also notice the rental car company left one of there price scanning guns in the vehicle.  I call up roadside and now they are interested in getting me a car because I need to be onsite tomorrow.  They get the manager of the facility on the phone he apologizes profusely and he says he'll be there in 10 minutes.  About 30 minutes pass and him plus another dude show up with a Ford Escape leather interior.  At this point I hand him the gun tell him someone left it in the vehicle and that I'm not so happy with them.  I ask them to comp my rental they can't due to Priceline, however if I call him again this week he can get me a voucher.  It's about 2 am and I'm ready to get to the hotel I don't make it in the next morning until 10 am.  I would say this was a crazy week all forms of technology are trying to tell me something.  What I have no idea, but we'll see the outcome soon.  I feel so weird tons of change is about to happen.  I don't know if it's good or bad.  I think this week is some form of omen.

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  • Professional Developers, may I join you?

    - by Ben
    I currently work in technical support for a software/hardware company and for the most part it's a good job, but it's feeling more and more like I'm getting 'stuck' here. No raises in the 5 years I've been here, and lately there seems to be more hiring from the outside than promotion from within. The work I do is more technical than end-user support, as we deal primarily with our field technicians who have a little more technical skill than the general user base. As a result I get into much more technical support issues... often tracking down bugs in our software, finding performance bottlenecks in our database schema, etc. The work I'm most proud of are the development projects I've come up with on my own, and worked on during lunch breaks and slow periods in Support. Over the years I've written a number of useful utilities for the company. Diagnostic type applications that several departments use and appreciate. These include apps that simulate our various hardware devices, log file analysis, time-saving utilities for our work processes, etc. My best projects have been the hardware simulation programs, which are the type of thing we probably wouldn't have put a full-time developer on had anyone thought to do it, but they've ended up being popular and useful enough to be used by development, QA, R&D, and Support. They allow us to interface our software with simulated hardware, rather than clutter up our work areas with bulky, hard to acquire equipment. Since starting here my life has moved forward (married, kid, one more on the way), but it feels like my career has not. I still earn what I earned walking in the door my first day. Company budget is tight, bonuses have gone down, and no raises or cost of living / inflation adjustments either. As the sole source of income for my family I feel I need to do more, and I'd like to have a more active role in creating something at work, not just cleaning up other people's mistakes. I enjoy technical work, and I think development is the next logical step in my career. I'd like to bring some "legitimacy" to my part-time development work, and make myself a more skilled and valuable employee. Ultimately if this can help me better support my family, that would be ideal. Can I make the jump to professional developer? I have an engineering degree, but no formal education in computer science. I write WinForms apps using the .NET framework, do some freelance web development, have volunteered to write software for a nonprofit, and have started experimenting with programming microcontrollers. I enjoy learning new things in the limited free time I have available. I think I have the aptitude to take on a development role, even in an 'apprentice' capacity if such an option is possible. Have any of you moved into development like this? Do any of you developers have any advice or cautionary tales? Are there better career options I haven't thought of? I welcome any and all related comments and thank you in advance for posting them.

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  • Scripts Casing Flash Intro Animation To Stop [migrated]

    - by ubique
    When my Flash website loads, it freezes halfway through the initial animation for 2-3 seconds and then continues. This obviously doesn't look great and I can't figure out what is causing it. Am thinking it is one of the scripts in index.html causing the issue and have tried all sorts of ways to correct it - what have I done wrong? <!DOCTYPE html> <html lang="en"> <head> <title>company name</title> . . . <link href="style.css" rel="stylesheet" type="text/css" /> <script type="text/javascript" src="js/flashobject.js"></script> <!--[if lt IE 7]> <link href="ie6.css" rel="stylesheet" type="text/css" /> <![endif]--> </head> <body> <header> <hgroup> <h1>company</h1> <h2>company</h2> </hgroup> </header> <div id="container"> <div id="head"> <div class="aligncenter"><a href="http://www.adobe.com/go/EN_US-H-GET-FLASH"> <img src="http://www.adobe.com/images/shared/download_buttons/get_adobe_flash_player.png" alt="" /></a> </div> </div> </div> <div class="g-plus" data-href="https://plus.google.com/100925740920754223119?rel=publisher" data-width="170" data-height="69" data-theme="light"> </body> <!-- Flash --> <script type="text/javascript"> var fo = new FlashObject("main_v10.swf", "head", "100%", "100%", "8", ""); fo.addParam("quality", "high"); fo.addParam("allowFullScreen", "true"); fo.write("head"); </script> <!-- Hello Bar --> <script type="text/javascript" src="//www.hellobar.com/hellobar.js"></script> <script type="text/javascript"> new HelloBar(39040,52484); </script> <!-- GPlus --> <script type="text/javascript"> window.___gcfg = {lang: 'en'}; (function() {var po = document.createElement("script"); po.type = "text/javascript"; po.async = true;po.src = "https://apis.google.com/js/plusone.js"; var s = document.getElementsByTagName("script")[0]; s.parentNode.insertBefore(po, s); })();</script> <!-- Google --> <script type="text/javascript"> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-xxxxxxxx-1']); _gaq.push(['_setSiteSpeedSampleRate', 10]); _gaq.push(['_trackPageview']); (function init() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga,s); })(); window.onload = init; </script> </html>

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  • New Working Environment Starting November

    - by Jenson
    Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 This is actually a post dated update. After I’ve been working in the private sectors for so many years (the 2 years when I was working as IT trainer in a secondary school is not counted, as I was working under a contract with a private IT training agency), I’ve decided to try my luck into public sector. And fortunately, I passed the interview and I was offered a position of Web Administrator in a government statutory board, that’s Agency for Science, Technology and Research (of Singapore). During my previous employment with a Japanese MNC (multinational company), it was a totally new environment for me, as I had never worked for a Japanese company before, but the first time I work for Japanese company also gave me the very first nightmare I have with them, and vowed not to work for them anymore, and any other Japanese companies. No doubt I have freedom of choosing the tools and methods I wish to use for the projects, but the project management is simply too messy and out of order. And a lot of time, I don’t find that everyone is working as a team, more like achieving their own goals. Accountability for project is not shared, all lumped onto the shoulders of the developer in charge (they called it Software Engineer). I was working on a windows based .NET project, which I already voiced out that it’s not manageable by just 1 software engineer, but it seems like nobody cares, even the one who propose the solution to customer doesn’t care much. What he cares is whether you deliver the project on time so that he can please his customer and the senior management of his good work. Too many stories to tell, and I just simple doesn’t want to talk too much on this as it has already became the past to me. With my new title with the government agency, I hope to contribute my best to them, while learning as much as I can. I will share whatever I can on technologies, methodologies, and etc whichever I’m allowed and permitted to (of course, for those non-work-related stuff, I would be glad to share with you without much hesitation). Thank you! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Data Security Through Structure, Procedures, Policies, and Governance

    Security Structure and Procedures One of the easiest ways to implement security is through the use of structure, in particular the structure in which data is stored. The preferred method for this through the use of User Roles, these Roles allow for specific access to be granted based on what role a user plays in relation to the data that they are manipulating. Typical data access actions are defined by the CRUD Principle. CRUD Principle: Create New Data Read Existing Data Update Existing Data Delete Existing Data Based on the actions assigned to a role assigned, User can manipulate data as they need to preform daily business operations.  An example of this can be seen in a hospital where doctors have been assigned Create, Read, Update, and Delete access to their patient’s prescriptions so that a doctor can prescribe and adjust any existing prescriptions as necessary. However, a nurse will only have Read access on the patient’s prescriptions so that they will know what medicines to give to the patients. If you notice, they do not have access to prescribe new prescriptions, update or delete existing prescriptions because only the patient’s doctor has access to preform those actions. With User Roles comes responsibility, companies need to constantly monitor data access to ensure that the proper roles have the most appropriate access levels to ensure users are not exposed to inappropriate data.  In addition this also protects rouge employees from gaining access to critical business information that could be destroyed, altered or stolen. It is important that all data access is monitored because of this threat. Security Governance Current Data Governance laws regarding security Health Insurance Portability and Accountability Act (HIPAA) Sarbanes-Oxley Act Database Breach Notification Act The US Department of Health and Human Services defines HIIPAA as a Privacy Rule. This legislation protects the privacy of individually identifiable health information. Currently, HIPAA   sets the national standards for securing electronically protected health records. Additionally, its confidentiality provisions protect identifiable information being used to analyze patient safety events and improve patient safety. In 2002 after the wake of the Enron and World Com Financial scandals Senator Paul Sarbanes and Representative Michael Oxley lead the creation of the Sarbanes-Oxley Act. This act administered by the Securities and Exchange Commission (SEC) dramatically altered corporate financial practices and data governance. In addition, it also set specific deadlines for compliance. The Sarbanes-Oxley is not a set of standard business rules and does not specify how a company should retain its records; In fact, this act outlines which pieces of data are to be stored as well as the storage duration. The Database Breach Notification Act requires companies, in the event of a data breach containing personally identifiable information, to notify all California residents whose information was stored on the compromised system at the time of the event, according to Gregory Manter. He further explains that this act is only California legislation. However, it does affect “any person or business that conducts business in California, and that owns or licenses computerized data that includes personal information,” regardless of where the compromised data is located.  This will force any business that maintains at least limited interactions with California residents will find themselves subject to the Act’s provisions. Security Policies All companies must work in accordance with the appropriate city, county, state, and federal laws. One way to ensure that a company is legally compliant is to enforce security policies that adhere to the appropriate legislation in their area or areas that they service. These types of polices need to be mandated by a company’s Security Officer. For smaller companies, these policies need to come from executives, Directors, and Owners.

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  • JavaOne User Group Sunday

    - by Tori Wieldt
    Before any "official" sessions of JavaOne 2012, the Java community was already sizzling. User Group Sunday was a great success, with several sessions offered by Java community members for anyone wanting to attend. Sessions were both about Java and best practices for running a JUG. Technical sessions included "Autoscaling Web Java Applications: Handle Peak Traffic with Zero Downtime and Minimized Cost,"  "Using Java with HTML5 and CSS3," and "Gooey and Sticky Bits: Everything You Ever Wanted to Know About Java." Several sessions were about how to start and run a JUG, like "Getting Speakers, Finding Sponsors, Planning Events: A Day in the Life of a JUG" and "JCP and OpenJDK: Using the JUGs’ “Adopt” Programs in Your Group." Badr ElHouari and Faiçal Boutaounte presented the session "Why Communities Are Important and How to Start One." They used the example of the Morocco JUG, which they started. Before the JUG, there was no "Java community," they explained. They shared their best practices, including: have fun, enjoy what you are doing get a free venue to have regular meetings, a University is a good choice run a conference, it gives you visibility and brings in new members students are a great way to grow a JUG Badr was proud to mention JMaghreb, a first-time conference that the Morocco JUG is hosting in November. They have secured sponsors and international speakers, and are able to offer a free conference for Java developers in North Africa. The session also included a free-flowing discussion about recruiters (OK to come to meetings, but not to dominate them), giving out email addresses (NEVER do without permission), no-show rates (50% for free events) and the importance of good content (good speakers really help!). Trisha Gee, member of the London Java Community (LJC) was one of the presenters for the session "Benefits of Open Source." She explained how open sourcing the LMAX Disruptor (a high performance inter-thread messaging library) gave her company LMAX several benefits, including more users, more really good quality new hires, and more access to 3rd party companies. Being open source raised the visibility of the company and the product, which was good in many ways. "We hired six really good coders in three months," Gee said. They also got community contributors for their code and more cred with technologists. "We had been unsuccessful at getting access to executives from other companies in the high-performance space. But once we were open source, the techies at the company had heard of us, knew our code was good, and that opened lots of doors for us." So, instead of "giving away the secret sauce," by going open source, LMAX gained many benefits. "It was a great day," said Bruno Souza, AKA The Brazilian Java Man, "the sessions were well attended and there was lots of good interaction." Sizzle and steak!

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  • PASS: The Legal Stuff

    - by Bill Graziano
    I wanted to give a little background on the legal status of PASS.  The Professional Association for SQL Server (PASS) is an American corporation chartered in the state of Illinois.  In America a corporation has to be chartered in a particular state.  It has to abide by the laws of that state and potentially pay taxes to that state.  Our bylaws and actions have to comply with Illinois state law and United States law.  We maintain a mailing address in Chicago, Illinois but our headquarters is currently in Vancouver, Canada. We have roughly a dozen people that work in our Vancouver headquarters and 4-5 more that work remotely on various projects.  These aren’t employees of PASS.  They are employed by a management company that we hire to run the day to day operations of the organization.  I’ll have more on this arrangement in a future post. PASS is a non-profit corporation.  The term non-profit and not-for-profit are used interchangeably.  In a for-profit corporation (or LLC) there are owners that are entitled to the profits of a company.  In a non-profit there are no owners.  As a non-profit, all the money earned by the organization must be retained or spent.  There is no money that flows out to shareholders, owners or the board of directors.  Any money not spent in furtherance of our mission is retained as financial reserves. Many non-profits apply for tax exempt status.  Being tax exempt means that an organization doesn’t pay taxes on its profits.  There are a variety of laws governing who can be tax exempt in the United States.  There are many professional associations that are tax exempt however PASS isn’t tax exempt.  Because our mission revolves around the software of a single company we aren’t eligible for tax exempt status. PASS was founded in the late 1990’s by Microsoft and Platinum Technologies.  Platinum was later purchased by Computer Associates. As the founding partners Microsoft and CA each have two seats on the Board of Directors.  The other six directors and three officers are elected as specified in our bylaws. As a non-profit, our bylaws layout our governing practices.  They must conform to Illinois and United States law.  These bylaws specify that PASS is governed by a Board of Directors elected by the membership with two members each from Microsoft and CA.  You can find our bylaws as well as a proposed update to them on the governance page of the PASS web site. The last point that I’d like to make is that PASS is completely self-funded.  All of our $4 million in revenue comes from conference registrations, sponsorships and advertising.  We don’t receive any money from anyone outside those channels.  While we work closely with Microsoft we are independent of them and only derive a very small percentage of our revenue from them.

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  • How to solve conflicts with another programmer..

    - by Tio
    Hi all.. I've read this question, but I think it doesn't really applies in my case.. I started to work at new company about 2 months ago with the position of senior web developer, there was already one programmer there, my position is above his, but I'm not his boss.. I don't tell him what to do.. Since the day I started to work at the company, I managed to implement a kind of a test server which he refuses to use, implemented a project management tool which he refuses to use also, and I'm in the process of implementing version control using mercurial ( damn Mercurial that's giving me so much headaches ), which he is going to use.. He is a nice guy, but just the other day we had a big discussion about "best practices", and "coding standards".. for me it's absolutely necessary to have this two things, at the place I'm currently working... otherwise it's not going to work.. This discussion, basically revolved about using short tags and the echo shortcut, and how we shouldn't use it anymore ( because I sometimes use short tags ).. this went for about 15 minutes, until I finally dropped the subject because I had work to do.. and of course he didn't budge even a millimeter, he's continuing to use short tags, and the echo shortcut and he not even cares about what I think.. When I mentioned that we are a team, he told me: "We are not a team, you work on your projects and I work on mine".. Let's just say, that the switch in my brain flipped, I raised my voice, and I told him that he was going nuts.. this was the most improper way to deal it with, I know, but there are certain things that can't be said to me.. The question here, is how do I deal with this? I want, to implement more changes on our work workflow, and I know that it's going to be a pain, with him always complaining and saying things like this.. Our boss is going to intervene in a few days, I talked to him today, the other programmer send him an email the day we had the discussion complaining.. Just to clarify, when I talk about implementing changes, I just don't appear at work, the next day with a sheet of paper, and say: "This is our we are doing things from now on! And there is no discussion.." For example, when I was trying to implement the project management tool, I took the time to talk to everybody that was going to be involved in it, to see what they think about it.. everyone was positive except him, he responded that it was just a mean to control us even more.. Does anyone has any idea on how to deal with this? PS: Truth to be told, I didn't start the best way with him, in the 4º day of work at the company, I found a really bad piece of code on our custom CMS, one of those things that I only expect to find in code produced by a programmer that has only 1 month of training in programming, and I talked to my boss about it... he showed up at the time I saw that piece of code, he saw my face and asked about it, so I told him.. I know the worst thing that can be said to a programmer is saying that their code is awful, but I've already learned that my code isn't the best of the world, so I take criticism in a completely different way now.. maybe he doesn't..

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