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  • Our Favorite Highlights from OpenWorld 2012

    - by Kathy.Miedema
    By Kathy Miedema and Misha Vaughan, Oracle Applications User Experience The Oracle Applications User Experience (UX) team’s activities around OpenWorld expand every year, but this year we certainly raised the bar.   Members of our team helped deliver three, separate, all-day training events in the week prior to OpenWorld. Our Fusion User Experience Advocates (FXA) and Applications UX Sales Ambassadors (SAMBA) have all-new material around the Oracle user experience to deliver at conferences in the coming year - Fusion Applications design patterns, mobile design patterns, and the new face of Fusion. We also delivered a hands-on workshop sharing user experience tools for our customers that is designed to answer this question: "If I have no UX staff, what do I do?" We also spent the weeks just before OpenWorld preparing to talk about the new face of Fusion Applications, a greatly simplified entry experience into Fusion Applications for self-service users, CRM users, and IT managers who want to change the look and feel quickly. Special thanks to Oracle ACE Director Floyd Teter for the first mention of our project.Jeremy Ashley, VP, Oracle Applications User Experience Customers may have seen one of the many OpenWorld session demos of the new face of Fusion, which will be available with Fusion Applications soon. It was shown in sessions by Oracle's Chris Leone, Anthony Lye, and our own Vice President, Jeremy Ashley, among others.   Leone reinforced the importance of user experience as one of three main design principles for Fusion Applications, emphasizing that Fusion was designed from the beginning to be intelligent, social, and mobile. User experience highlights of the new face of Fusion, he said, included the need for "zero training," and he called the experience "easy to use." He added that deploying it for HCM self-service would be effortless.  Customers take part in a usability lab tour during OpenWorld 2012. Customers also may have seen the new face of Fusion on the demogrounds or during one of our teams' chartered lab tours at the end of the week. We tested other new designs at our on-site lab in the Intercontinental Hotel, next to Moscone West. Applications User Experience team members show eye-tracking and mobile demos at OOW. We were also excited to kick off new branches of the Oracle Usability Advisory Board, which now has groups in Latin America and the Middle East, in addition to North America and EMEA.   And we were pleasantly surprised by the interest in one of our latest research projects, Oracle Voice, which is designed to enable faster data input for on-the-go users. We offer a big thank-you to the Nuance demopod for sharing the demo with OpenWorld attendees.  For more information on our program and products like the new face of Fusion, please comment below. 

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  • ArchBeat Link-o-Rama for 2012-10-12

    - by Bob Rhubart
    This is your brain on IT architecture. Oracle Technology Network Architect Day in Los Angeles, Oct 25 This is your brain on IT architecture. Stuff your cranium with architecture by attending Oracle Technology Network Architect Day in Los Angeles, October 25, 2012, at the Sofitel Los Angeles, 8555 Beverly Boulevard, Los Angeles, CA 90048. Technical sessions, panel Q&A, and peer roundtables--plus a free lunch. Register now. WebCenter Sites Gadget Development Concepts Quickstart | John Brunswick What are Gadgets? "At their most basic level they can be thought of as lightweight portlets that run largely on the client side of an architecture," says John Brunswick. "Gadgets provide a cross-platform container to run reusable UI modules that generally expose dynamic information to an end user, allowing for some level of end user customization." ORCLville: OOW 2012 - A Not So Brief Recap Oracle ACE Director Floyd Teter, an Applications & Apps Technology specialists, shares his personal, frank, and and extensive recap or Oracle OpenWorld 2012. Fusion Applications Technical Tips | Naveen Nahata "Setting memory parameters for Admin and Managed servers of various domains in Fusion Applications can be, let us say, a little daunting," says Oracle Fusion Middleware A-Team member Naveen Nahata. "While all this may look complicated and intimidating, it is actually relatively simple once you understand how it all works." Following the Thread in OSB | Antony Reynolds Antony Reynolds recently led an Oracle Service Bus POC in which his team needed to get high throughput from an OSB pipeline. "Imagine our surprise when, on stressing the system, we saw it lock up, with large numbers of blocked threads." He shares the details of the problem and the solution in this extensive technical post. ExaLogic Hackers Night - November 19th Nürnberg Germany | WebLogic Partner Community EMEA Want to get your hands on Oracle Exalogic? Make your way to Nürnberg, Germany for this Exalogic Hacker's Night on November 19, 2012. Experts will be on hand to help you test your ideas. (The blog post is in English, but the event registration page is in German.) Thought for the Day "A foolish consistency is the hobgoblin of little minds…" — Ralph Waldo Emerson (May 25, 1803 – April 27, 1882) Source: SoftwareQuotes.com

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  • Oredev 2011 Trip Report

    - by arungupta
    Oredev had its seventh annual conference in the city of Malmo, Sweden last week. The name "Oredev" signifies to the part that Malmo is connected with Copenhagen with Oresund bridge. There were about 1000 attendees with several speakers from all over the world. The first two days were hands-on workshops and the next three days were sessions. There were different tracks such as Java, Windows 8, .NET, Smart Phones, Architecture, Collaboration, and Entrepreneurship. And then there was Xtra(ck) which had interesting sessions not directly related to technology. I gave two slide-free talks in the Java track. The first one showed how to build an end-to-end Java EE 6 application using NetBeans and GlassFish. The complete instructions to build the application are explained in detail here. This 3-tier application used Java Persistence API, Enterprsie Java Beans, Servlet, Contexts and Dependency Injection, JavaServer Faces, and Java API for RESTful Services. The source code built during the application can be downloaded here (LINK TBD). The second session, slide-free again, showed how to take a Java EE 6 application into production using GlassFish cluster. It explained: Create a 2-instance GlassFish cluster Front-end with a Web server and a load balancer Demonstrate session replication and fail over Monitor the application using JavaScript The complete instructions for this session are available here. Oredev has an interesting way of collecting attendee feedback. The attendees drop a green, yellow, or red card in a bucket as they walk out of the session. Not everybody votes but most do. Other than the instantaneous feedback provided on twitter, this mechanism provides a more coarse grained feedback loop as well. The first talk had about 67 attendees (with 23 green and 7 yellow) and the second one had 22 (11 green and 11 yellow). The speakers' dinner is a good highlight of the conference. It is arranged in the historic city hall and the mayor welcomed all the speakers. As you can see in the pictures, it is a very royal building with lots of history behind it. Fortunately the dinner was a buffet with a much better variety unlike last year where only black soup and geese were served, which was quite cultural BTW ;-) The sauna in 85F, skinny dipping in 35F ocean and alternating between them at Kallbadhus is always very Swedish. Also spent a short evening at a friend's house socializing with other speaker/attendees, drinking Glogg, and eating Pepperkakor.  The welcome packet at the hotel also included cinnamon rolls, recommended to drink with cold milk, for a little more taste of Swedish culture. Something different at this conference was how artists from Image Think were visually capturing all the keynote speakers using images on whiteboards. Here are the images captured for Alexis Ohanian (Reddit co-founder and now running Hipmunk): Unfortunately I could not spend much time engaging with other speakers or attendees because was busy preparing a new hands-on lab material. But was able to spend some time with Matthew Mccullough, Micahel Tiberg, Magnus Martensson, Mattias Karlsson, Corey Haines, Patrick Kua, Charles Nutter, Tushara, Pradeep, Shmuel, and several other folks. Here are a few pictures captured from the event: And the complete album here: Thank you Matthias, Emily, and Kathy for putting up a great show and giving me an opportunity to speak at Oredev. I hope to be back next year with a more vibrant representation of Java - the language and the ecosystem!

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  • Oredev 2011 Trip Report

    - by arungupta
    Oredev had its seventh annual conference in the city of Malmo, Sweden last week. The name "Oredev" signifies to the part that Malmo is connected with Copenhagen with Oresund bridge. There were about 1000 attendees with several speakers from all over the world. The first two days were hands-on workshops and the next three days were sessions. There were different tracks such as Java, Windows 8, .NET, Smart Phones, Architecture, Collaboration, and Entrepreneurship. And then there was Xtra(ck) which had interesting sessions not directly related to technology. I gave two slide-free talks in the Java track. The first one showed how to build an end-to-end Java EE 6 application using NetBeans and GlassFish. The complete instructions to build the application are explained in detail here. This 3-tier application used Java Persistence API, Enterprsie Java Beans, Servlet, Contexts and Dependency Injection, JavaServer Faces, and Java API for RESTful Services. The source code built during the application can be downloaded here (LINK TBD). The second session, slide-free again, showed how to take a Java EE 6 application into production using GlassFish cluster. It explained: Create a 2-instance GlassFish cluster Front-end with a Web server and a load balancer Demonstrate session replication and fail over Monitor the application using JavaScript The complete instructions for this session are available here. Oredev has an interesting way of collecting attendee feedback. The attendees drop a green, yellow, or red card in a bucket as they walk out of the session. Not everybody votes but most do. Other than the instantaneous feedback provided on twitter, this mechanism provides a more coarse grained feedback loop as well. The first talk had about 67 attendees (with 23 green and 7 yellow) and the second one had 22 (11 green and 11 yellow). The speakers' dinner is a good highlight of the conference. It is arranged in the historic city hall and the mayor welcomed all the speakers. As you can see in the pictures, it is a very royal building with lots of history behind it. Fortunately the dinner was a buffet with a much better variety unlike last year where only black soup and geese were served, which was quite cultural BTW ;-) The sauna in 85F, skinny dipping in 35F ocean and alternating between them at Kallbadhus is always very Swedish. Also spent a short evening at a friend's house socializing with other speaker/attendees, drinking Glogg, and eating Pepperkakor.  The welcome packet at the hotel also included cinnamon rolls, recommended to drink with cold milk, for a little more taste of Swedish culture. Something different at this conference was how artists from Image Think were visually capturing all the keynote speakers using images on whiteboards. Here are the images captured for Alexis Ohanian (Reddit co-founder and now running Hipmunk): Unfortunately I could not spend much time engaging with other speakers or attendees because was busy preparing a new hands-on lab material. But was able to spend some time with Matthew Mccullough, Micahel Tiberg, Magnus Martensson, Mattias Karlsson, Corey Haines, Patrick Kua, Charles Nutter, Tushara, Pradeep, Shmuel, and several other folks. Here are a few pictures captured from the event: And the complete album here: Thank you Matthias, Emily, and Kathy for putting up a great show and giving me an opportunity to speak at Oredev. I hope to be back next year with a more vibrant representation of Java - the language and the ecosystem!

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  • RIA Service/oData ... "Requests that attempt to access a single element using key values from a resu

    - by user327911
    I've recently started working up a sample project to play with an oData feed coming from a RIA service. I am able to view the feed and the metadata via any web browser, however, if I try to perform certain query operations on the feed I receive "unsupported" exceptions. Sample oData feed: ProductSet http://localhost:50880/Services/Rebirth-Web-Services-ProductService.svc/OData/ProductSet/ 2010-04-28T14:02:10Z http://localhost:50880/Services/Rebirth-Web-Services-ProductService.svc/OData/ProductSet(guid'b0a2b170-c6df-441f-ae2a-74dd19901128') 2010-04-28T14:02:10Z b0a2b170-c6df-441f-ae2a-74dd19901128 Product 0 Type 1 Active Sample web.config entry: Sample service: [EnableClientAccess()] public class ProductService : DomainService { [Query(IsDefault = true)] public IQueryable GetProducts() { IList products = new List(); for (int i = 0; i < 90; i++) { Product product = new Product { Id = Guid.NewGuid(), Name = "Product " + i.ToString(), ProductType = i < 30 ? "Type 1" : ((i > 30 && i < 60) ? "Type 2" : "Type 3"), Status = i % 2 == 0 ? "Active" : "NotActive" }; products.Add(product); } return products.AsQueryable(); } } If I provide the url "http://localhost:50880/Services/Rebirth-Web-Services-ProductService.svc/OData/ProductSet(guid'b0a2b170-c6df-441f-ae2a-74dd19901128')" to my web browser I receive the following xml: Requests that attempt to access a single element using key values from a result set are not supported. I'm new to RIA and oData. Could this be something as simple as my web browsers not supporting this type of querying on the result set or something else? Thanks ahead! Corey

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  • How to prepare for a programming competition? Graphs, Stacks, Trees, oh my! [closed]

    - by Simucal
    Last semester I attended ACM's (Association for Computing Machinery) bi-annual programming competition at a local University. My University sent 2 teams of 3 people and we competed amongst other schools in the mid-west. We got our butts kicked. You are given a packet with about 11 problems (1 problem per page) and you have 4 hours to solve as many as you can. They'll run your program you submit against a set of data and your output must match theirs exactly. In fact, the judging is automated for the most part. In any case.. I went there fairly confident in my programming skills and I left there feeling drained and weak. It was a terribly humbling experience. In 4 hours my team of 3 people completed only one of the problems. The top team completed 4 of them and took 1st place. The problems they asked were like no problems I have ever had to answer before. I later learned that in order to solve them some of them effectively you have to use graphs/graph algorithms, trees, stacks. Some of them were simply "greedy" algo's. My question is, how can I better prepare for this semesters programming competition so I don't leave there feeling like a complete moron? What tips do you have for me to be able to answer these problems that involve graphs, trees, various "well known" algorithms? How can I easily identify the algorithm we should implement for a given problem? I have yet to take Algorithm Design in school so I just feel a little out of my element. Here are some examples of the questions asked at the competitions: ACM Problem Sets Update: Just wanted to update this since the latest competition is over. My team placed 1st for our small region (about 6-7 universities with between 1-5 teams each school) and ~15th for the midwest! So, it is a marked improvement over last years performance for sure. We also had no graduate students on our team and after reviewing the rules we found out that many teams had several! So, that would be a pretty big advantage in my own opinion. Problems this semester ranged from about 1-2 "easy" problems (ie bit manipulation, string manipulation) to hard (graph problems involving fairly complex math and network flow problems). We were able to solve 4 problems in our 5 hours. Just wanted to thank everyone for the resources they provided here, we used them for our weekly team practices and it definitely helped! Some quick tips that I have that aren't suggested below: When you are seated at your computer before the competition starts, quickly type out various data structures that you might need that you won't have access to in your languages libraries. I typed out a Graph data-structure complete with floyd-warshall and dijkstra's algorithm before the competition began. We ended up using it in our 2nd problem that we solved and this is the main reason why we solved this problem before anyone else in the midwest. We had it ready to go from the beginning. Similarly, type out the code to read in a file since this will be required for every problem. Save this answer "template" someplace so you can quickly copy/paste it to your IDE at the beginning of each problem. There are no rules on programming anything before the competition starts so get any boilerplate code out the way. We found it useful to have one person who is on permanent whiteboard duty. This is usually the person who is best at math and at working out solutions to get a head start on future problems you will be doing. One person is on permanent programming duty. Your fastest/most skilled "programmer" (most familiar with the language). This will save debugging time also. The last person has several roles between assessing the packet of problems for the next "easiest" problem, helping the person on the whiteboard work out solutions and helping the person programming work out bugs/issues. This person needs to be flexible and be able to switch between roles easily.

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  • ArchBeat Link-o-Rama for October 14-20, 2012

    - by Bob Rhubart
    The Top 10 items shared on the OTN ArchBeat Facebook page for the week of October 14-21, 2012. Panel: On the Impact of Software | InfoQ Les Hatton (Oakwood Computing Associates), Clive King (Oracle), Paul Good (Shell), Mike Andrews (Microsoft) and Michiel van Genuchten (moderator) discuss the impact of software engineering on our lives in this panel discussion recorded at the Computer Society Software Experts Summit 2012. ResCare Solves Content Lifecycle Challenges with Oracle WebCenter Learn how ResCare solves content lifecycle challenges with Oracle WebCenter. Speakers: Joe Lichtefeld, VP of Application Services & PMO, ResCare Wayne Boerger, Product Manager, TEAM Informatics Doug Thompson, EVP Global Development, TEAM Informatics Date: Tuesday, October 30, 2012 Time: 10:00 a.m. PT / 1:00 p.m. ET WebLogic Server 11gR1 Interactive Quick Reference "The WebLogic Server 11gR1 Administration interactive quick reference," explains Juergen Kress, "is a multimedia tool for various terms and concepts used in WebLogic Server architecture. This tool is available for administrators for online or offline use. This is built as a multimedia web page which provides descriptions of WebLogic Server Architectural components, and references to relevant documentation. This tool offers valuable reference information for any complex concept or product in an intuitive and useful manner." Oracle ACE Directors Nordic Tour 2012 : Venues and BI Presentations | Mark Rittman Oracle ACE Director Mark Rittman shares information on the Oracle ACE Director Tour, as the community leaders make their way through the land of the midnight sun, with events in Copenhagen, Stockholm, Oslo and Helsinki. Mobile Apps for EBS | Capgemini Oracle Blog Capgemini solution architect Satish Iyer breifly describes how Oracle ADF and Oracle SOA Suite can be used to fill the gap in mobile applications for Oracle EBS. Introducing the New Face of Fusion Applications | Misha Vaughan Oracle ACE Directors Debra Lilly and Floyd Teter have already blogged about the the new face of Oracle Fusion Applications. Now Applications User Experience Architect Misha Vaughan shares a brief overview of how the Oracle Applications User Experience (UX) team developed the new look. BPM 11g - Dynamic Task Assignment with Multi-level Organization Units | Mark Foster "I've seen several requirements to have a more granular level of task assignment in BPM 11g based on some value in the data passed to the process," says Fusion Middleware A-Team architect Mark Foster. "Parametric Roles is normally the first port of call to try to satisfy this requirement, but in this blog we will show how a lot of use-cases can be satisfied by the easier to implement and flexible Organization Unit." OTN Architect Day Los Angeles - Oct 25 Oracle Technology Network Architect Day in Los Angeles happens in one week. Register now to make sure you don't miss out on a rich schedule of expert technical sessions and peer interaction covering the use of Oracle technologies in cloud computing, SOA, and more. Even better: it's all free. When: October 25, 2012, 8:30am - 5:00pm. Where: Sofitel Los Angeles, 8555 Beverly Boulevard, Los Angeles, CA 90048. Oracle VM VirtualBox 4.2.2 released | Oracle's Virtualization Blog The Fat Bloke weighs in with a short post with information on where you can find information and the download for the latest VirtualBox release. Advanced Oracle SOA Suite #OOW 2012 SOA Presentations The Oracle SOA Product Management team has compiled a complete list of all twelve of their Oracle SOA Suite presentations from Oracle OpenWorld 2012, with links to the slide decks. Thought for the Day "Software: do you write it like a book, grow it like a plant, accrete it like a pearl, or construct it like a building?" — Jeff Atwood Source: softwarequotes.com

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  • ArchBeat Link-o-Rama Top 10 for August 19-26, 2012

    - by Bob Rhubart
    The Top 10 most popular items shared via the OTN ArchBeat Facebook page for the week of August 19-26, 2012. Now Available: Oracle SQL Developer 3.2 (3.2.09.23) The latest release of Oracle SQl Developer includes UI enhancements, 12c database support, and bug fixes. ADF Tutorial Chapter 3: Creating a Master-Detail taskflow | Yannick Ongena Oracle ACE Yannick Ongena continues his ADF tutorial with a chapter devoted to view layer and using the data control to build pages that allow user to update reference data. GlassFish Community Event at JavaOne 2012 Don't miss out on this exclusive GlassFish Community Event on Sunday, September 30th from 11:00 a.m. – 1:00 p.m. in Moscone South. Register Now! Part of JavaOne 2012. Oracle BI 11g Book Authors – Podcast #9 | Art of Business Intelligence In this home-grown podcast, authors Christian Screen, Haroun Khan, and Adrian Ward talk about their new book, "Oracle Business Intelligence Enterprise Edition 11g: A Hands-On Tutorial," about their sessions at Oracle OpenWorld, and about their ORACLENERD t-shirts. Oracle Service Bus duplicate message check using Coherence | Jan van Zoggel "Giving the fact that every message on our ESB has an unique messageID element in the SOAP header we could store this on disk, database or in memory,"says Jan van Zoggel. "With the help of Oracle Coherence this last option, in memory, is relatively simple." Even simpler with Jan's detailed instructions. Oracle Technology Network Architect Day - Boston - Sept 12 There are easier ways to increase your IT brainpower. Skip the electrodes and register for Oracle Technology Network Architect Day in Boston, September 12, 2012. This free event includes 8 technical sessions, panel Q&A, roundtable discussions—and a free lunch. 8:00 a.m. – 5:00 p.m. at the Boston Marriott Burlington, One Burlington Mall Road, Burlington, MA 01803. Oracle BPM enable BAM | Peter Paul van de Beek "BAM enables you to make decisions based on real-time information gathered from your running processes," says Peter Paul van de Beek. "With BPMN processes you can use the standard Business Indicators that the BPM Suite offers you and use them to with BAM without much extra effort." Sample Application for Switching Application Module Data Sources | Andrejus Baranovskis A sample application and how-to guide from Oracle ACE Director and ADF expert Andrejus Baranovskis. ORCLville: Some Basic BI Thoughts "If we'd stop to consider what business intelligence really is, many of us might grow a different perspective about how we implement enterprise apps," says Oracle ACE Director Floyd Teter. "What if we implemented with an eye to what kind of information we'd like to get from our enterprise apps?" Oracle VM VirtualBox 4.1.20 released |Oracle's Virtualization Blog Oracle VM VirtualBox 4.1.20 was just released at the community and Oracle download sites, reports the Fat Bloke. This is a maintenance release containing bug fixes and stability improvements. Thought for the Day "The programmer, like the poet, works only slightly removed from pure thought-stuff. He builds his castles in the air, from air, creating by exertion of the imagination. Few media of creation are so flexible, so easy to polish and rework, so readily capable of realizing grand conceptual structures." — Frederick P. Brooks Source: SoftwareQuotes

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  • ArchBeat Link-o-Rama Top 10 for October 7-13, 2012

    - by Bob Rhubart
    The Top 10 items shared via the OTN ArchBeat Facebook page for the week of October 7-13, 2012. OOW12: Oracle Business Process Management/Oracle ADF Integration Best Practices | Andrejus Baranovskis The Oracle OpenWorld presentations keep coming! Oracle ACE Director Andrejus Baranovskis shares the slides from "Oracle Business Process Management/Oracle ADF Integration Best Practices," co-presented with Danilo Schmiedel from Opitz Consulting. Oracle's Analytics, Engineered Systems, and Big Data Strategy | Mark Rittman Part 1 of 3 in Oracle ACE Director Mark Rittman's series on Oracle Exalytics, Oracle R Enterprise and Endeca. Adaptive ADF/WebCenter template for the iPad | Maiko Rocha Oracle Fusion Middleware A-Team member Maiko Rocha responds to a a customer request for information about how to create an adaptive iPad template for their WebCenter Portal application, "a specific template to streamline their workflow on the iPad." Following the Thread in OSB | Antony Reynolds Antony Reynolds recently led an Oracle Service Bus POC in which his team needed to get high throughput from an OSB pipeline. "Imagine our surprise when, on stressing the system, we saw it lock up, with large numbers of blocked threads." He shares the details of the problem and the solution in this extensive technical post. WebCenter Sites Gadget Development Concepts Quickstart | John Brunswick What are Gadgets? "At their most basic level they can be thought of as lightweight portlets that run largely on the client side of an architecture," says John Brunswick. "Gadgets provide a cross-platform container to run reusable UI modules that generally expose dynamic information to an end user, allowing for some level of end user customization." Oracle Fusion Middleware Security: OAM and OIM 11g Academies Looking for technical how-to content covering Oracle Access Manager and Oracle Identity Manager? The people behind the Oracle Middleware Security blog have indexed relevant blog posts into what they call Academies. "These indexes contain the articles we've written that we believe provide long lasting guidance on OAM and OIM. Posts covered in these series include articles on key aspects of OAM and OIM 11g, best practice architectural guidance, integrations, and customizations." Fusion Applications Technical Tips | Naveen Nahata "Setting memory parameters for Admin and Managed servers of various domains in Fusion Applications can be, let us say, a little daunting," says Oracle Fusion Middleware A-Team member Naveen Nahata. "While all this may look complicated and intimidating, it is actually relatively simple once you understand how it all works." Updated Agenda for OTN Architect Day Los Angeles (Oct 25) In less than two weeks Oracle Architect Day rolls into Los Angeles, with a full slate of sessions devoted to cloud computing, engineered systems, and SOA. Follow the link for the updated event agenda. ORCLville: OOW 2012 - A Not So Brief Recap Oracle ACE Director Floyd Teter, an Applications & Apps Technology specialists, shares his personal, frank, and and extensive recap or Oracle OpenWorld 2012. SOA Suite create partition in Enterprise Manager | Peter Paul van de Beek "In Oracle SOA Suite 10g, or more specific BPEL 10g, one could group functionality in domains," says Peter Paul van de Beek. "This feature has been away in the early versions of SOA Suite 11g. They have returned in more recent version and can be used for all SCA composites (instead of BPEL only). Nowadays these 10g domains are called partitions." Thought for the Day "I strive for an architecture from which nothing can be taken away." — Helmut Jahn Source: BrainyQuote.com

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  • Apps UX Launches Blueprints for Mobile User Experiences

    - by mvaughan
    By Misha Vaughan, Oracle Applications User ExperienceAt Oracle OpenWorld 2012 this year, the Oracle Applications User Experience (Apps UX) team announced the release of Mobile User Experience Functional Design Patterns. These patterns are designed to work directly with Oracle’s Fusion Middleware, specifically, ADF Mobile.  The Oracle Application Development Framework for mobile users enables developers to build one application that can be deployed to multiple mobile device platforms. These same mobile design patterns provide the guidance for Oracle teams to develop Fusion Mobile expenses. Application developers can use Oracle’s mobile design patterns to design iPhone, Android, or browser-based smartphone applications. We are sharing our mobile design patterns and their baked-in, scientifically proven usability to enable Oracle customers and partners to build mobile applications quickly.A different way of thinking and designing. Lynn Rampoldi-Hnilo, Senior Manager of Mobile User Experiences for Apps UX, says mobile design has to be compelling. “It needs to be optimized for the device, and be visually rich and simple,” she said. “What is really key is that you are designing for a user’s most personal device, the device that they will have with them at all times of the day.”Katy Massucco, director of the overall design patterns site, said: “You need to start with a simplified task flow. Everything should be a natural interaction. The action should be relevant and leveraging the device. It should be seamless.”She suggests that developers identify the essential tasks that a user would want to do while mobile. “They need to understand the user and the context,” she added. ?A sample inline action design patternWhat people are sayingReactions to the release of the design patterns have been positive. Debra Lilley, Oracle ACE Director and Fusion User Experience Advocate (FXA), has already demo’ed Fusion Mobile Expenses widely.  Fellow Oracle Ace Director Ronald van Luttikhuizen, called it a “cool demo by @debralilley of the new mobile expenses app.” FXA member Floyd Teter says he is already cooking up some plans for using mobile design patterns.  We hope to see those ideas at Collaborate or ODTUG in 2013. For another perspective on why user experience is such an important focus for mobile applications, check out this video by John King, Director, and Monty Latiolais, President, both from ODTUG, or the Oracle Development Tools User Group.In a separate interview by e-mail, Latiolais wrote: “I enjoy the fact we can take something that, in the past, has been largely subjective, and now apply to it a scientifically proven look and feel. Trusting Oracle’s UX Design Patterns, the presentation really can become one less thing to worry about. As someone with limited ADF experience, that is extremely beneficial.”?King, who was also interviewed by e-mail, wrote: “User Experience is about making the task at hand as easy and error-free as possible. Oracle's UX labs worked hard to make the User Experience in the new Fusion Applications as good as possible; ADF makes adding tested, consistent, user experiences a declarative exercise by leveraging that work. As we move applications onto mobile platforms, user experience is the driving factor. Customers are "spoiled" by a bevy of fantastic applications, and ours cannot disappoint them. Creating applications that enable users to quickly and effectively accomplish whatever task is at hand takes thought and practice. Developers must become ’power users’ and then create applications that they and their users will love.”

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  • Reading graph inputs for a programming puzzle and then solving it

    - by Vrashabh
    I just took a programming competition question and I absolutely bombed it. I had trouble right at the beginning itself from reading the input set. The question was basically a variant of this puzzle http://codercharts.com/puzzle/evacuation-plan but also had an hour component in the first line(say 3 hours after start of evacuation). It reads like this This puzzle is a tribute to all the people who suffered from the earthquake in Japan. The goal of this puzzle is, given a network of road and locations, to determine the maximum number of people that can be evacuated. The people must be evacuated from evacuation points to rescue points. The list of road and the number of people they can carry per hour is provided. Input Specifications Your program must accept one and only one command line argument: the input file. The input file is formatted as follows: the first line contains 4 integers n r s t n is the number of locations (each location is given by a number from 0 to n-1) r is the number of roads s is the number of locations to be evacuated from (evacuation points) t is the number of locations where people must be evacuated to (rescue points) the second line contains s integers giving the locations of the evacuation points the third line contains t integers giving the locations of the rescue points the r following lines contain to the road definitions. Each road is defined by 3 integers l1 l2 width where l1 and l2 are the locations connected by the road (roads are one-way) and width is the number of people per hour that can fit on the road Now look at the sample input set 5 5 1 2 3 0 3 4 0 1 10 0 2 5 1 2 4 1 3 5 2 4 10 The 3 in the first line is the additional component and is defined as the number of hours since the resuce has started which is 3 in this case. Now my solution was to use Dijisktras algorithm to find the shortest path between each of the rescue and evac nodes. Now my problem started with how to read the input set. I read the first line in python and stored the values in variables. But then I did not know how to store the values of the distance between the nodes and what DS to use and how to input it to say a standard implementation of dijikstras algorithm. So my question is two fold 1.) How do I take the input of such problems? - I have faced this problem in quite a few competitions recently and I hope I can get a simple code snippet or an explanation in java or python to read the data input set in such a way that I can input it as a graph to graph algorithms like dijikstra and floyd/warshall. Also a solution to the above problem would also help. 2.) How to solve this puzzle? My algorithm was: Find shortest path between evac points (in the above example it is 14 from 0 to 3) Multiply it by number of hours to get maximal number of saves Also the answer given for the variant for the input set was 24 which I dont understand. Can someone explain that also. UPDATE: I get how the answer is 14 in the given problem link - it seems to be just the shortest path between node 0 and 3. But with the 3 hour component how is the answer 24 UPDATE I get how it is 24 - its a complete graph traversal at every hour and this is how I solve it Hour 1 Node 0 to Node 1 - 10 people Node 0 to Node 2- 5 people TotalRescueCount=0 Node 1=10 Node 2= 5 Hour 2 Node 1 to Node 3 = 5(Rescued) Node 2 to Node 4 = 5(Rescued) Node 0 to Node 1 = 10 Node 0 to Node 2 = 5 Node 1 to Node 2 = 4 TotalRescueCount = 10 Node 1 = 10 Node 2= 5+4 = 9 Hour 3 Node 1 to Node 3 = 5(Rescued) Node 2 to Node 4 = 5+4 = 9(Rescued) TotalRescueCount = 9+5+10 = 24 It hard enough for this case , for multiple evac and rescue points how in the world would I write a pgm for this ?

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  • How to recalculate all-pairs shorthest paths on-line if nodes are getting removed?

    - by Pavel Shved
    Latest news about underground bombing made me curious about the following problem. Assume we have a weighted undirected graph, nodes of which are sometimes removed. The problem is to re-calculate shortest paths between all pairs of nodes fast after such removals. With a simple modification of Floyd-Warshall algorithm we can calculate shortest paths between all pairs. These paths may be stored in a table, where shortest[i][j] contains the index of the next node on the shortest path between i and j (or NULL value if there's no path). The algorithm requires O(n³) time to build the table, and eacho query shortest(i,j) takes O(1). Unfortunately, we should re-run this algorithm after each removal. The other alternative is to run graph search on each query. This way each removal takes zero time to update an auxiliary structure (because there's none), but each query takes O(E) time. What algorithm can be used to "balance" the query and update time for all-pairs shortest-paths problem when nodes of the graph are being removed?

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  • form change with javascript

    - by aslum
    I have two drop down lists <select name="branch"> <option value="b">Blacksburg</option> <option value="c">Christiansburg</option> <option value="f">Floyd</option> <option value="m">Meadowbrook</option> </select> but I would like the second list to be different based upon what is selected from the first list. So FREX Blacksburg's might be <select name="room"> <option value="Kitchen">Kitchen Side</option> <option value="Closet">Closet Side</option> <option value="Full">Full Room</option> </select While Christiansburg's is <select name="room"> <option value="Window">Window Side</option> <option value="Door">Door Side</option> <option value="Full">Full Room</option> and of course the options are also different for the other branches... Is it possible to change the second drop down list based on what they select for the first one? I have used javascript a teensy bit, but not much so please explain in detail. Thanks!

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  • Warshall Algorithm Logic - Stuck

    - by stan
    I am trying to use this logic to understand what is going on with the adjacency matrix, but i am massivley confused where it says about interspacing for a b c d ..... Could anyone explain what is going on here? Thank you (tagged as java as its the language this was demonstarted to us in, so if anyone posted any code examples they could see it was in that language) http://compprog.wordpress.com/2007/11/15/all-sources-shortest-path-the-floyd-warshall-algorithm/ Here is the code: for (k = 0; k < n; ++k) { for (i = 0; i < n; ++i) for (j = 0; j < n; ++j) /* If i and j are different nodes and if the paths between i and k and between k and j exist, do */ if ((dist[i][k] * dist[k][j] != 0) && (i != j)) /* See if you can't get a shorter path between i and j by interspacing k somewhere along the current path */ if ((dist[i][k] + dist[k][j] < dist[i][j]) || (dist[i][j] == 0)) dist[i][j] = dist[i][k] + dist[k][j];

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  • Shortest acyclic path on directed cyclic graph with negative weights/cycles

    - by Janathan
    I have a directed graph which has cycles. All edges are weighted, and the weights can be negative. There can be negative cycles. I want to find a path from s to t, which minimizes the total weight on the path. Sure, it can go to negative infinity when negative cycles exist. But what if I disallow cycles in the path (not in the original graph)? That is, once the path leaves a node, it can not enter the node again. This surely avoids the negative infinity problem, but surprisingly no known algorithm is found by a search on Google. The closest is Floyd–Warshall algorithm, but it does not allow negative cycles. Thanks a lot in advance. Edit: I may have generalized my original problem too much. Indeed, I am given a cyclic directed graph with nonnegative edge weights. But in addition, each node has a positive reward too. I want to find a simple path which minimizes (sum of edge weights on the path) - (sum of node rewards covered by the path). This can be surely converted to the question that I posted, but some structure is lost. And some hint from submodular analysis suggests this motivating problem is not NP-hard. Thanks a lot

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  • Silverlight Firestarter Wrap Up and WCF RIA Services Talk Sample Code

    - by dwahlin
    I had a great time attending and speaking at the Silverlight Firestarter event up in Redmond on December 2, 2010. In addition to getting a chance to hang out with a lot of cool people from Microsoft such as Scott Guthrie, John Papa, Tim Heuer, Brian Goldfarb, John Allwright, David Pugmire, Jesse Liberty, Jeff Handley, Yavor Georgiev, Jossef Goldberg, Mike Cook and many others, I also had a chance to chat with a lot of people attending the event and hear about what projects they’re working on which was awesome. If you didn’t get a chance to look through all of the new features coming in Silverlight 5 check out John Papa’s post on the subject. While at the Silverlight Firestarter event I gave a presentation on WCF RIA Services and wanted to get the code posted since several people have asked when it’d be available. The talk can be viewed by clicking the image below. Code from the talk follows as well as additional links. I had a few people ask about the green bracelet on my left hand since it looks like something you’d get from a waterpark. It was used to get us access down a little hall that led backstage and allowed us to go backstage during the event. I thought it looked kind of dorky but it was required to get through security. Sample Code from My WCF RIA Services Talk (To login to the 2 apps use “user” and “P@ssw0rd”. Make sure to do a rebuild of the projects in Visual Studio before running them.) View All Silverlight Firestarter Talks and Scott Guthrie’s Keynote WCF RIA Services SP1 Beta for Silverlight 4 WCF RIA Services Code Samples (including some SP1 samples) Improved binding support in EntitySet and EntityCollection with SP1 (Kyle McClellan’s Blog) Introducing an MVVM-Friendly DomainDataSource: The DomainCollectionView (Kyle McClellan’s Blog) I’ve had the chance to speak at a lot of conferences but never with as many cameras, streaming capabilities, people watching live and overall hype involved. Over 1000 people registered to attend the conference in person at the Microsoft campus and well over 15,000 to watch it through the live stream.  The event started for me on Tuesday afternoon with a flight up to Seattle from Phoenix. My flight was delayed 1 1/2 hours (I seem to be good at booking delayed flights) so I didn’t get up there until almost 8 PM. John Papa did a tech check at 9 PM that night and I was scheduled for 9:30 PM. We basically plugged in my laptop backstage (amazing number of servers, racks and audio devices back there) and made sure everything showed up properly on the projector and the machines recording the presentation. In addition to a dedicated show director, there were at least 5 tech people back stage and at least that many up in the booth running lights, audio, cameras, and other aspects of the show. I wish I would’ve taken a picture of the backstage setup since it was pretty massive – servers all over the place. I definitely gained a new appreciation for how much work goes into these types of events. Here’s what the room looked like right before my tech check– not real exciting at this point. That’s Yavor Georgiev (who spoke on WCF Services at the Firestarter) in the background. We had plenty of monitors to reference during the presentation. Two monitors for slides (right and left side) and a notes monitor. The 4th monitor showed the time and they’d type in notes to us as we talked (such as “You’re over time!” in my case since I went around 4 minutes over :-)). Wednesday morning I went back on campus at Microsoft and watched John Papa film a few Silverlight TV episodes with Dave Campbell and Ryan Plemons.   Next I had the chance to watch the dry run of the keynote with Scott Guthrie and John Papa. We were all blown away by the demos shown since they were even better than expected. Starting at 1 PM on Wednesday I went over to Building 35 and listened to Yavor Georgiev (WCF Services), Jaime Rodriguez (Windows Phone 7), Jesse Liberty (Data Binding) and Jossef Goldberg and Mike Cook (Silverlight Performance) give their different talks and we all shared feedback with each other which was a lot of fun. Jeff Handley from the RIA Services team came afterwards and listened to me give a dry run of my WCF RIA Services talk. He had some great feedback that I really appreciated getting. That night I hung out with John Papa and Ward Bell and listened to John walk through his keynote demos. I also got a sneak peak of the gift given to Dave Campbell for all his work with Silverlight Cream over the years. It’s a poster signed by all of the key people involved with Silverlight: Thursday morning I got up fairly early to get to the event center by 8 AM for speaker pictures. It was nice and quiet at that point although outside the room there was a huge line of people waiting to get in.     At around 8:30 AM everyone was let in and the main room was filled quickly. Two other overflow rooms in the Microsoft conference center (Building 33) were also filled to capacity. At around 9 AM Scott Guthrie kicked off the event and all the excitement started! From there it was all a blur but it was definitely a lot of fun. All of the sessions for the Silverlight Firestarter were recorded and can be watched here (including the keynote). Corey Schuman, John Papa and I also released 11 lab exercises and associated videos to help people get started with Silverlight. Definitely check them out if you’re interested in learning more! Level 100: Getting Started Lab 01 - WinForms and Silverlight Lab 02 - ASP.NET and Silverlight Lab 03 - XAML and Controls Lab 04 - Data Binding Level 200: Ready for More Lab 05 - Migrating Apps to Out-of-Browser Lab 06 - Great UX with Blend Lab 07 - Web Services and Silverlight Lab 08 - Using WCF RIA Services Level 300: Take me Further Lab 09 - Deep Dive into Out-of-Browser Lab 10 - Silverlight Patterns: Using MVVM Lab 11 - Silverlight and Windows Phone 7

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  • Nerdstock 2012: A photo review of Microsoft TechEd North America 2012

    - by The Un-T Guy
    Not only could I not fathom that I would ever be attending a tech event of the magnitude of TechEd, neither could any of my co-workers.  As the least technical person in the history of Information Technology ever, I felt as though I were walking into the belly of the beast, fearing I’d not be allowed out until I could write SSIS packages, program in Visual Basic, or at least arm wrestle a DBA.  Most of my fears were unrealized.   But I made it.  I was here.  I even got to wear the Mark of the Geek neck package with schedule, eyeglass cleaners, name badge (company name obfuscated so they don’t fire me), and a pen.  The name  badge was seemingly the key element, as every vendor in the place wanted to scan it to capture name, email address, and numbers to show their bosses back home.  It also let me eat the food and drink the coffee so that’s a fair trade.   A recurring theme throughout the presentations and vendor demos was “the Cloud” and BYOD (bring your own device).  The below was a common site throughout the week, as attendees from all over the world brought their own devices and were able to (seemingly) seamlessly connect to the Worldwide Innerwebs.  Apparently proof that Microsoft and the event organizers were practicing what they were preaching.   “Cavernous” is one way to describe the downstairs facility itself.  “Freaking cavernous” might be more accurate.  Work sessions were held in classrooms on the second and third floors but the real action was happening downstairs.  Microsoft bookstore, blogger hub (shoutout to Geekswithblogs.net), The Wall (sans Pink Floyd, sadly), couches, recharging stations…   …a game zone with pool and air hockey tables, pinball machines, foosball…   …vintage video games…           …and a even giant chess board.  Looked like this guy was opening with the Kaspersky parry.   The blend of technology and fantasy even went so far as to bring childhood favorites to life.  Assuming, of course, your childhood was pre-video games (like mine) and you were stuck with electric football and Rock ‘em Sock ‘em robots:   And, lest the “combatants” become unruly or – God forbid – afternoon snacks were late, Orange County’s finest was on the scene to keep the peace.  On a high-tech mode of transport, of course.   She wasn’t the only one to think this was a swell way to transition from one concourse to the next.  Given the level of support provided by the entire Orange County Convention Center staff, I knew they had to have some secret.   Here’s one entrance to the vendor zone/”Technical Learning Center.”  Couldn’t help but think of them as the remora attached to the Whale Shark that is Microsoft…   …or perhaps planets orbiting the sun. Microsoft is just that huge and it seemed like every vendor in the industry looks forward to partnering with the tech behemoth.   Aside from the free stuff from the vendors, probably the most popular place in the house was the dining area.  Amazing spreads every day, multiple times a day.  While no attendance numbers were available at press time, literally thousands of attendees were fed, and fed well, every day.  And lest you think my post from earlier in the week exaggerated about the backpacks…   …or that I’m exaggerating about the lunch crowds.  This represents only about between 25-30% of the lunch crowd – it was all my camera could capture at once.  No one went away hungry.   The only thing missing was a a vat of Red Bull but apparently organizers went old school, with probably 100 urns of the original energy drink – coffee – all around the venue.   Of course, following lunch and afternoon sessions, some preferred the even older school method of re-energizing.  There were rumors that Microsoft was serving graham crackers and milk in this area.  But they were only rumors.   Cannot overstate the wonderful service provided by the Orange County Convention Center staff.  Coffee, soft drinks, juice, and water were available always.  Buffet meals were delicious with a wide range of healthy options available, in addition to hundreds (at least) special meal requests supported every day.  Ever tried to keep up with an estimated 9,000 hungry and thirsty IT-ers?  These folks did.  Kudos to all of the staff and many thanks!   And while I occasionally poke fun at the Whale Shark, if nothing else this experience convinced me of one thing:  Microsoft knows how to put on a professional event.  Hundreds of informative, professionally delivered sessions, covering a wide range of topics set at varying levels of expertise (some that even I was able to follow), social activities, vendor partnerships…they brought everything you could ask for to inform, educate, and inspire an entire IT industry.   So as I depart the belly of the beast, I can both take pride in the fact that I survived the week and marvel at the brilliance surrounding me.  The IT industry – or at least the segment associated with Microsoft – is in good, professional hands.  And what won’t fit in their hands can be toted in the Microsoft provided backpacks.  Win-win.   Until New Orleans…

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  • Learn About Oracle’s Strategy for a Simple, Modern User Experience at OpenWorld 2012

    - by Applications User Experience
    By Kathy Miedema, Oracle Applications User Experience If you’re interested in what the best possible user experience looks like, you’ll want to hear what Oracle’s Applications User Experience team is planning for OpenWorld 2012, Sept. 30-Oct. 4 in San Francisco. This year, we will talk Fusion, Fusion, Fusion. We were among the first to show Oracle Fusion Applications in the last couple of years, and we’ll be showing it again this year so you can see what Oracle is planning for the next generation of enterprise applications. Attend our sessions to learn more about the user experience strategy in which Oracle is investing. Simplicity is the driving force behind the demos that we are unveiling now, which you can see at OpenWorld. We want to create opportunities for productivity and efficiency, and deliver enterprise data across devices to help you do your work in the way best suited to your job and needs, said Jeremy Ashley, Vice President, Oracle Applications User Experience. You can see the new look for Fusion Applications at a general session led by Ashley at 3:30 p.m. on Wednesday, Oct. 3. You’ll also have the chance to learn more about tailoring in Oracle Fusion Applications, and gain a new understanding of the investment in the user experience behind Fusion Applications at our sessions (see session information below). Inside the Oracle Applications User Experience team’s on-site lab at Oracle OpenWorld 2011. Head to the demogrounds to see new demos from the Applications User Experience team, including the new look for Fusion Applications and what we’re building for mobile platforms. Take a spin on our eye tracker, a very cool tool that we use to research the usability of a particular design. Visit the Usable Apps OpenWorld page to find out where our demopods will be located. We are also recruiting participants for our on-site lab, in which we gather feedback on new user experience designs, and taking reservations for a charter bus that will bring you to Oracle headquarters for a lab tour Thursday, Oct. 4, or Friday, Oct. 5. Tours leave at 10 a.m. and 1:45 p.m. from the Moscone Center in San Francisco. You’ll see more of our newest designs at the lab tour, and some of our research tools in action. Can’t participate in a customer feedback session or take a lab tour this time around? Visit Usable Apps to participate or book a tour another time. For more information on any OpenWorld sessions, check the content catalog – also available at www.oracle.com/openworld. For information on Applications User Experience (Apps UX) sessions and activities, go to the Usable Apps OpenWorld page. APPS UX OPENWORLD SESSIONS Oracle’s Roadmap to a Simple, Modern User Experience Presenter: Jeremy Ashley, Vice President Applications User Experience, Oracle; with Debra Lilley, Fujitsu Consulting; Basheer Khan, Innowave; and Edward Roske, InterRelSession ID: CON9467Date: Wednesday, Oct. 3 Time: 3:30 - 4:30 p.m.Location: Moscone West - 3002/3004 Jeremy Ashley Oracle Fusion Applications: Transforming Insight into Action Presenters: Killian Evers and Kristin Desmond, OracleSession ID: CON8718Date: Thursday, Oct. 4Time: 11:15 a.m. - 12:15 p.m.Location: Moscone West - 2008 “FRIENDS OF UX” OPENWORLD SESSIONS Sessions by the Oracle Usability Advisory Board (OUAB) members: Advances in Oracle Enterprise Governance, Risk, and Compliance Manager  Presenters: Koen Delaure, KPMG Advisory NV, and Oracle Usability Advisory Board member; Russell Stohr, Oracle Session ID: CON9389Date: Tuesday, Oct. 2Time: 1:15 - 2:15 p.m.Location: Palace Hotel - Concert Optimize Oracle E-Busines Suite Procure-to-Pay: Cut Inefficiences/Fraud with Oracle GRC Apps Presenters: Koen Delaure, KPMG Advisory NV, and Solveig Wagner, Seadrill Management AS, both Oracle Usability Advisory Board members; and Swarnali Bag, OracleSession ID: CON9401Date: Monday, Oct. 1Time: 12:15 - 1:15 p.m.Location: Intercontinental - Sutter Showcase of JD Edwards EnterpriseOne Mobility Presenters: Jon Wells, Westmoreland Coal Co., Oracle Usability Advisory Board member; Rob Mills and Liz Davson, Town of Oakville; Keith Sholes and Louise Farner, Oracle Session ID: CON9123Date: Tuesday, Oct. 2Time: 1:15 - 2:15 p.m.Location: InterContinental - Grand Ballroom B Sessions by the Fusion User Experience Adovcates (FXA) Usability and Features of Oracle Fusion Applications, Built upon Oracle Fusion Middleware Presenters: Debra Lilley, Fujitsu Consulting and Oracle Usability Advisory Board member; John King, King Training ResourcesSession ID: UGF10371Date: Sunday, Sept. 30Time: 11 a.m. - 11:45 a.m. Location: Moscone West – 2010 Ten Things to Love About Oracle Fusion Project Portfolio Management  Presenter: Floyd Teter, EiS TechnologiesSession ID: CON6021Date: Tuesday, Oct. 2Time: 10:15 - 11:15 a.m.Location: Moscone West – 2003

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  • Conversation as User Assistance

    - by ultan o'broin
    Applications User Experience members (Erika Web, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Anne Gentle (left) with Applications User Experience Senior Director Laurie Pattison In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help The Microsoft Development Network Community Center ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes reach out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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  • Community Conversation

    - by ultan o'broin
    Applications User Experience members (Erika Webb, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Applications User Experience Senior Director Laurie Pattison (left) with Anne Gentle at the User Assistance Europe Conference In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: * Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help * The Microsoft Development Network Community Center * ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. * Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches * The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes are reaching out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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  • Informed TDD &ndash; Kata &ldquo;To Roman Numerals&rdquo;

    - by Ralf Westphal
    Originally posted on: http://geekswithblogs.net/theArchitectsNapkin/archive/2014/05/28/informed-tdd-ndash-kata-ldquoto-roman-numeralsrdquo.aspxIn a comment on my article on what I call Informed TDD (ITDD) reader gustav asked how this approach would apply to the kata “To Roman Numerals”. And whether ITDD wasn´t a violation of TDD´s principle of leaving out “advanced topics like mocks”. I like to respond with this article to his questions. There´s more to say than fits into a commentary. Mocks and TDD I don´t see in how far TDD is avoiding or opposed to mocks. TDD and mocks are orthogonal. TDD is about pocess, mocks are about structure and costs. Maybe by moving forward in tiny red+green+refactor steps less need arises for mocks. But then… if the functionality you need to implement requires “expensive” resource access you can´t avoid using mocks. Because you don´t want to constantly run all your tests against the real resource. True, in ITDD mocks seem to be in almost inflationary use. That´s not what you usually see in TDD demonstrations. However, there´s a reason for that as I tried to explain. I don´t use mocks as proxies for “expensive” resource. Rather they are stand-ins for functionality not yet implemented. They allow me to get a test green on a high level of abstraction. That way I can move forward in a top-down fashion. But if you think of mocks as “advanced” or if you don´t want to use a tool like JustMock, then you don´t need to use mocks. You just need to stand the sight of red tests for a little longer ;-) Let me show you what I mean by that by doing a kata. ITDD for “To Roman Numerals” gustav asked for the kata “To Roman Numerals”. I won´t explain the requirements again. You can find descriptions and TDD demonstrations all over the internet, like this one from Corey Haines. Now here is, how I would do this kata differently. 1. Analyse A demonstration of TDD should never skip the analysis phase. It should be made explicit. The requirements should be formalized and acceptance test cases should be compiled. “Formalization” in this case to me means describing the API of the required functionality. “[D]esign a program to work with Roman numerals” like written in this “requirement document” is not enough to start software development. Coding should only begin, if the interface between the “system under development” and its context is clear. If this interface is not readily recognizable from the requirements, it has to be developed first. Exploration of interface alternatives might be in order. It might be necessary to show several interface mock-ups to the customer – even if that´s you fellow developer. Designing the interface is a task of it´s own. It should not be mixed with implementing the required functionality behind the interface. Unfortunately, though, this happens quite often in TDD demonstrations. TDD is used to explore the API and implement it at the same time. To me that´s a violation of the Single Responsibility Principle (SRP) which not only should hold for software functional units but also for tasks or activities. In the case of this kata the API fortunately is obvious. Just one function is needed: string ToRoman(int arabic). And it lives in a class ArabicRomanConversions. Now what about acceptance test cases? There are hardly any stated in the kata descriptions. Roman numerals are explained, but no specific test cases from the point of view of a customer. So I just “invent” some acceptance test cases by picking roman numerals from a wikipedia article. They are supposed to be just “typical examples” without special meaning. Given the acceptance test cases I then try to develop an understanding of the problem domain. I´ll spare you that. The domain is trivial and is explain in almost all kata descriptions. How roman numerals are built is not difficult to understand. What´s more difficult, though, might be to find an efficient solution to convert into them automatically. 2. Solve The usual TDD demonstration skips a solution finding phase. Like the interface exploration it´s mixed in with the implementation. But I don´t think this is how it should be done. I even think this is not how it really works for the people demonstrating TDD. They´re simplifying their true software development process because they want to show a streamlined TDD process. I doubt this is helping anybody. Before you code you better have a plan what to code. This does not mean you have to do “Big Design Up-Front”. It just means: Have a clear picture of the logical solution in your head before you start to build a physical solution (code). Evidently such a solution can only be as good as your understanding of the problem. If that´s limited your solution will be limited, too. Fortunately, in the case of this kata your understanding does not need to be limited. Thus the logical solution does not need to be limited or preliminary or tentative. That does not mean you need to know every line of code in advance. It just means you know the rough structure of your implementation beforehand. Because it should mirror the process described by the logical or conceptual solution. Here´s my solution approach: The arabic “encoding” of numbers represents them as an ordered set of powers of 10. Each digit is a factor to multiply a power of ten with. The “encoding” 123 is the short form for a set like this: {1*10^2, 2*10^1, 3*10^0}. And the number is the sum of the set members. The roman “encoding” is different. There is no base (like 10 for arabic numbers), there are just digits of different value, and they have to be written in descending order. The “encoding” XVI is short for [10, 5, 1]. And the number is still the sum of the members of this list. The roman “encoding” thus is simpler than the arabic. Each “digit” can be taken at face value. No multiplication with a base required. But what about IV which looks like a contradiction to the above rule? It is not – if you accept roman “digits” not to be limited to be single characters only. Usually I, V, X, L, C, D, M are viewed as “digits”, and IV, IX etc. are viewed as nuisances preventing a simple solution. All looks different, though, once IV, IX etc. are taken as “digits”. Then MCMLIV is just a sum: M+CM+L+IV which is 1000+900+50+4. Whereas before it would have been understood as M-C+M+L-I+V – which is more difficult because here some “digits” get subtracted. Here´s the list of roman “digits” with their values: {1, I}, {4, IV}, {5, V}, {9, IX}, {10, X}, {40, XL}, {50, L}, {90, XC}, {100, C}, {400, CD}, {500, D}, {900, CM}, {1000, M} Since I take IV, IX etc. as “digits” translating an arabic number becomes trivial. I just need to find the values of the roman “digits” making up the number, e.g. 1954 is made up of 1000, 900, 50, and 4. I call those “digits” factors. If I move from the highest factor (M=1000) to the lowest (I=1) then translation is a two phase process: Find all the factors Translate the factors found Compile the roman representation Translation is just a look-up. Finding, though, needs some calculation: Find the highest remaining factor fitting in the value Remember and subtract it from the value Repeat with remaining value and remaining factors Please note: This is just an algorithm. It´s not code, even though it might be close. Being so close to code in my solution approach is due to the triviality of the problem. In more realistic examples the conceptual solution would be on a higher level of abstraction. With this solution in hand I finally can do what TDD advocates: find and prioritize test cases. As I can see from the small process description above, there are two aspects to test: Test the translation Test the compilation Test finding the factors Testing the translation primarily means to check if the map of factors and digits is comprehensive. That´s simple, even though it might be tedious. Testing the compilation is trivial. Testing factor finding, though, is a tad more complicated. I can think of several steps: First check, if an arabic number equal to a factor is processed correctly (e.g. 1000=M). Then check if an arabic number consisting of two consecutive factors (e.g. 1900=[M,CM]) is processed correctly. Then check, if a number consisting of the same factor twice is processed correctly (e.g. 2000=[M,M]). Finally check, if an arabic number consisting of non-consecutive factors (e.g. 1400=[M,CD]) is processed correctly. I feel I can start an implementation now. If something becomes more complicated than expected I can slow down and repeat this process. 3. Implement First I write a test for the acceptance test cases. It´s red because there´s no implementation even of the API. That´s in conformance with “TDD lore”, I´d say: Next I implement the API: The acceptance test now is formally correct, but still red of course. This will not change even now that I zoom in. Because my goal is not to most quickly satisfy these tests, but to implement my solution in a stepwise manner. That I do by “faking” it: I just “assume” three functions to represent the transformation process of my solution: My hypothesis is that those three functions in conjunction produce correct results on the API-level. I just have to implement them correctly. That´s what I´m trying now – one by one. I start with a simple “detail function”: Translate(). And I start with all the test cases in the obvious equivalence partition: As you can see I dare to test a private method. Yes. That´s a white box test. But as you´ll see it won´t make my tests brittle. It serves a purpose right here and now: it lets me focus on getting one aspect of my solution right. Here´s the implementation to satisfy the test: It´s as simple as possible. Right how TDD wants me to do it: KISS. Now for the second equivalence partition: translating multiple factors. (It´a pattern: if you need to do something repeatedly separate the tests for doing it once and doing it multiple times.) In this partition I just need a single test case, I guess. Stepping up from a single translation to multiple translations is no rocket science: Usually I would have implemented the final code right away. Splitting it in two steps is just for “educational purposes” here. How small your implementation steps are is a matter of your programming competency. Some “see” the final code right away before their mental eye – others need to work their way towards it. Having two tests I find more important. Now for the next low hanging fruit: compilation. It´s even simpler than translation. A single test is enough, I guess. And normally I would not even have bothered to write that one, because the implementation is so simple. I don´t need to test .NET framework functionality. But again: if it serves the educational purpose… Finally the most complicated part of the solution: finding the factors. There are several equivalence partitions. But still I decide to write just a single test, since the structure of the test data is the same for all partitions: Again, I´m faking the implementation first: I focus on just the first test case. No looping yet. Faking lets me stay on a high level of abstraction. I can write down the implementation of the solution without bothering myself with details of how to actually accomplish the feat. That´s left for a drill down with a test of the fake function: There are two main equivalence partitions, I guess: either the first factor is appropriate or some next. The implementation seems easy. Both test cases are green. (Of course this only works on the premise that there´s always a matching factor. Which is the case since the smallest factor is 1.) And the first of the equivalence partitions on the higher level also is satisfied: Great, I can move on. Now for more than a single factor: Interestingly not just one test becomes green now, but all of them. Great! You might say, then I must have done not the simplest thing possible. And I would reply: I don´t care. I did the most obvious thing. But I also find this loop very simple. Even simpler than a recursion of which I had thought briefly during the problem solving phase. And by the way: Also the acceptance tests went green: Mission accomplished. At least functionality wise. Now I´ve to tidy up things a bit. TDD calls for refactoring. Not uch refactoring is needed, because I wrote the code in top-down fashion. I faked it until I made it. I endured red tests on higher levels while lower levels weren´t perfected yet. But this way I saved myself from refactoring tediousness. At the end, though, some refactoring is required. But maybe in a different way than you would expect. That´s why I rather call it “cleanup”. First I remove duplication. There are two places where factors are defined: in Translate() and in Find_factors(). So I factor the map out into a class constant. Which leads to a small conversion in Find_factors(): And now for the big cleanup: I remove all tests of private methods. They are scaffolding tests to me. They only have temporary value. They are brittle. Only acceptance tests need to remain. However, I carry over the single “digit” tests from Translate() to the acceptance test. I find them valuable to keep, since the other acceptance tests only exercise a subset of all roman “digits”. This then is my final test class: And this is the final production code: Test coverage as reported by NCrunch is 100%: Reflexion Is this the smallest possible code base for this kata? Sure not. You´ll find more concise solutions on the internet. But LOC are of relatively little concern – as long as I can understand the code quickly. So called “elegant” code, however, often is not easy to understand. The same goes for KISS code – especially if left unrefactored, as it is often the case. That´s why I progressed from requirements to final code the way I did. I first understood and solved the problem on a conceptual level. Then I implemented it top down according to my design. I also could have implemented it bottom-up, since I knew some bottom of the solution. That´s the leaves of the functional decomposition tree. Where things became fuzzy, since the design did not cover any more details as with Find_factors(), I repeated the process in the small, so to speak: fake some top level, endure red high level tests, while first solving a simpler problem. Using scaffolding tests (to be thrown away at the end) brought two advantages: Encapsulation of the implementation details was not compromised. Naturally private methods could stay private. I did not need to make them internal or public just to be able to test them. I was able to write focused tests for small aspects of the solution. No need to test everything through the solution root, the API. The bottom line thus for me is: Informed TDD produces cleaner code in a systematic way. It conforms to core principles of programming: Single Responsibility Principle and/or Separation of Concerns. Distinct roles in development – being a researcher, being an engineer, being a craftsman – are represented as different phases. First find what, what there is. Then devise a solution. Then code the solution, manifest the solution in code. Writing tests first is a good practice. But it should not be taken dogmatic. And above all it should not be overloaded with purposes. And finally: moving from top to bottom through a design produces refactored code right away. Clean code thus almost is inevitable – and not left to a refactoring step at the end which is skipped often for different reasons.   PS: Yes, I have done this kata several times. But that has only an impact on the time needed for phases 1 and 2. I won´t skip them because of that. And there are no shortcuts during implementation because of that.

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