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  • Achieving AES-256 Channel Encryption with the .NET Compact Framework

    - by Ev
    Hi There, I am working on a business application where the clients are Windows Mobile 6.1 Professional devices. The server is a Java enterprise application. The industry working group recommends AES-256 encryption for client/server communications. This is necessary to gain certification. The encryption doesn't necessarily need to be channel encryption, it could be payload encryption. Channel encryption is preferable. The client and server communicate using SOAP/HTTP, which we are yet to implement. We plan to use WCF on the compact framework. In order to alleviate some of the work required to implement manual encryption/decryption, it would be nice if we could achieve the required encryption either at the TLS level, or somehow using the WS-* standards (I'm not particularly familiar with that group of technologies but I am learning right now). The server supports https with 256-bit AES. Does anybody have an idea on the best way to implement this? Thanks in advance.

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  • RHEL - blocked FC remote port time out: saving binding

    - by Dev G
    My Server went into a faulty state since the database could not write on the partition. I found out that the partition went into Read Only mode. Finally to fix it, I had to do a hard reboot. Linux 2.6.18-164.el5PAE #1 SMP Tue Aug 18 15:59:11 EDT 2009 i686 i686 i386 GNU/Linux /var/log/messages Oct 31 00:56:45 ota3g1 Had[17275]: VCS ERROR V-16-1-10214 Concurrency Violation:CurrentCount increased above 1 for failover group sg_network Oct 31 00:57:05 ota3g1 Had[17275]: VCS CRITICAL V-16-1-50086 CPU usage on ota3g1.mtsallstream.com is 100% Oct 31 01:01:47 ota3g1 Had[17275]: VCS ERROR V-16-1-10214 Concurrency Violation:CurrentCount increased above 1 for failover group sg_network Oct 31 01:06:50 ota3g1 Had[17275]: VCS ERROR V-16-1-10214 Concurrency Violation:CurrentCount increased above 1 for failover group sg_network Oct 31 01:11:52 ota3g1 Had[17275]: VCS ERROR V-16-1-10214 Concurrency Violation:CurrentCount increased above 1 for failover group sg_network Oct 31 01:12:10 ota3g1 kernel: lpfc 0000:29:00.1: 1:1305 Link Down Event x2 received Data: x2 x20 x80000 x0 x0 Oct 31 01:12:10 ota3g1 kernel: lpfc 0000:29:00.1: 1:1303 Link Up Event x3 received Data: x3 x1 x10 x1 x0 x0 0 Oct 31 01:12:12 ota3g1 kernel: lpfc 0000:29:00.1: 1:1305 Link Down Event x4 received Data: x4 x20 x80000 x0 x0 Oct 31 01:12:40 ota3g1 kernel: rport-8:0-0: blocked FC remote port time out: saving binding Oct 31 01:12:40 ota3g1 kernel: lpfc 0000:29:00.1: 1:(0):0203 Devloss timeout on WWPN 20:25:00:a0:b8:74:f5:65 NPort x0000e4 Data: x0 x7 x0 Oct 31 01:12:40 ota3g1 kernel: sd 8:0:0:4: SCSI error: return code = 0x00010000 Oct 31 01:12:40 ota3g1 kernel: end_request: I/O error, dev sdi, sector 38617577 Oct 31 01:12:40 ota3g1 kernel: sd 8:0:0:4: SCSI error: return code = 0x00010000 Oct 31 01:12:40 ota3g1 kernel: end_request: I/O error, dev sdi, sector 283532153 Oct 31 01:12:40 ota3g1 kernel: sd 8:0:0:4: SCSI error: return code = 0x00010000 Oct 31 01:12:40 ota3g1 kernel: end_request: I/O error, dev sdi, sector 90825 Oct 31 01:12:40 ota3g1 kernel: Aborting journal on device dm-16. Oct 31 01:12:40 ota3g1 kernel: sd 8:0:0:4: SCSI error: return code = 0x00010000 Oct 31 01:12:40 ota3g1 kernel: end_request: I/O error, dev sdi, sector 868841 Oct 31 01:12:40 ota3g1 kernel: sd 8:0:0:4: SCSI error: return code = 0x00010000 Oct 31 01:12:40 ota3g1 kernel: Aborting journal on device dm-10. Oct 31 01:12:40 ota3g1 kernel: end_request: I/O error, dev sdi, sector 37759889 Oct 31 01:12:40 ota3g1 kernel: sd 8:0:0:4: SCSI error: return code = 0x00010000 Oct 31 01:12:40 ota3g1 kernel: end_request: I/O error, dev sdi, sector 283349449 Oct 31 01:12:40 ota3g1 kernel: printk: 6 messages suppressed. Oct 31 01:12:40 ota3g1 kernel: Aborting journal on device dm-12. Oct 31 01:12:40 ota3g1 kernel: EXT3-fs error (device dm-12) in ext3_reserve_inode_write: Journal has aborted Oct 31 01:12:40 ota3g1 kernel: Buffer I/O error on device dm-16, logical block 1545 Oct 31 01:12:40 ota3g1 kernel: lost page write due to I/O error on dm-16 Oct 31 01:12:40 ota3g1 kernel: sd 8:0:0:4: SCSI error: return code = 0x00010000 Oct 31 01:12:40 ota3g1 kernel: end_request: I/O error, dev sdi, sector 12745 Oct 31 01:12:40 ota3g1 kernel: Buffer I/O error on device dm-10, logical block 1545 Oct 31 01:12:40 ota3g1 kernel: EXT3-fs error (device dm-16) in ext3_reserve_inode_write: Journal has aborted Oct 31 01:12:40 ota3g1 kernel: lost page write due to I/O error on dm-10 Oct 31 01:12:40 ota3g1 kernel: sd 8:0:0:4: SCSI error: return code = 0x00010000 Oct 31 01:12:40 ota3g1 kernel: end_request: I/O error, dev sdi, sector 37749121 Oct 31 01:12:40 ota3g1 kernel: Buffer I/O error on device dm-12, logical block 0 Oct 31 01:12:40 ota3g1 kernel: lost page write due to I/O error on dm-12 Oct 31 01:12:40 ota3g1 kernel: sd 8:0:0:4: SCSI error: return code = 0x00010000 Oct 31 01:12:40 ota3g1 kernel: EXT3-fs error (device dm-12) in ext3_dirty_inode: Journal has aborted Oct 31 01:12:40 ota3g1 kernel: end_request: I/O error, dev sdi, sector 37757897 Oct 31 01:12:40 ota3g1 kernel: Buffer I/O error on device dm-12, logical block 1097 Oct 31 01:12:40 ota3g1 kernel: lost page write due to I/O error on dm-12 Oct 31 01:12:40 ota3g1 kernel: sd 8:0:0:4: SCSI error: return code = 0x00010000 Oct 31 01:12:40 ota3g1 kernel: end_request: I/O error, dev sdi, sector 283337089 Oct 31 01:12:40 ota3g1 kernel: Buffer I/O error on device dm-16, logical block 0 Oct 31 01:12:40 ota3g1 kernel: lost page write due to I/O error on dm-16 Oct 31 01:12:40 ota3g1 kernel: sd 8:0:0:4: SCSI error: return code = 0x00010000 Oct 31 01:12:40 ota3g1 kernel: EXT3-fs error (device dm-16) in ext3_dirty_inode: Journal has aborted Oct 31 01:12:40 ota3g1 kernel: end_request: I/O error, dev sdi, sector 37749121 Oct 31 01:12:40 ota3g1 kernel: Buffer I/O error on device dm-12, logical block 0 Oct 31 01:12:41 ota3g1 kernel: lost page write due to I/O error on dm-12 Oct 31 01:12:41 ota3g1 kernel: sd 8:0:0:4: SCSI error: return code = 0x00010000 Oct 31 01:12:41 ota3g1 kernel: end_request: I/O error, dev sdi, sector 283337089 Oct 31 01:12:41 ota3g1 kernel: Buffer I/O error on device dm-16, logical block 0 Oct 31 01:12:41 ota3g1 kernel: lost page write due to I/O error on dm-16 Oct 31 01:12:41 ota3g1 kernel: sd 8:0:0:4: SCSI error: return code = 0x00010000 df -h Filesystem Size Used Avail Use% Mounted on /dev/mapper/cciss-root 4.9G 730M 3.9G 16% / /dev/mapper/cciss-home 9.7G 1.2G 8.1G 13% /home /dev/mapper/cciss-var 9.7G 494M 8.8G 6% /var /dev/mapper/cciss-usr 15G 2.6G 12G 19% /usr /dev/mapper/cciss-tmp 3.9G 153M 3.6G 5% /tmp /dev/sda1 996M 43M 902M 5% /boot tmpfs 5.9G 0 5.9G 0% /dev/shm /dev/mapper/cciss-product 25G 16G 7.4G 68% /product /dev/mapper/cciss-opt 20G 4.5G 14G 25% /opt /dev/mapper/dg_db1-vol_db1_system 18G 2.2G 15G 14% /database/OTADB/sys /dev/mapper/dg_db1-vol_db1_undo 18G 5.8G 12G 35% /database/OTADB/undo /dev/mapper/dg_db1-vol_db1_redo 8.9G 4.3G 4.2G 51% /database/OTADB/redo /dev/mapper/dg_db1-vol_db1_sgbd 8.9G 654M 7.8G 8% /database/OTADB/admin /dev/mapper/dg_db1-vol_db1_arch 98G 24G 69G 26% /database/OTADB/arch /dev/mapper/dg_db1-vol_db1_indexes 240G 14G 214G 6% /database/OTADB/index /dev/mapper/dg_db1-vol_db1_data 275G 47G 215G 18% /database/OTADB/data /dev/mapper/dg_dbrman-vol_db_rman 8.9G 351M 8.1G 5% /database/RMAN /dev/mapper/dg_app1-vol_app1 151G 113G 31G 79% /files/ota /etc/fstab /dev/cciss/root / ext3 defaults 1 1 /dev/cciss/home /home ext3 defaults 1 2 /dev/cciss/var /var ext3 defaults 1 2 /dev/cciss/usr /usr ext3 defaults 1 2 /dev/cciss/tmp /tmp ext3 defaults 1 2 LABEL=/boot /boot ext3 defaults 1 2 tmpfs /dev/shm tmpfs defaults 0 0 devpts /dev/pts devpts gid=5,mode=620 0 0 sysfs /sys sysfs defaults 0 0 proc /proc proc defaults 0 0 /dev/cciss/swap swap swap defaults 0 0 /dev/cciss/product /product ext3 defaults 1 2 /dev/cciss/opt /opt ext3 defaults 1 2 /dev/dg_db1/vol_db1_system /database/OTADB/sys ext3 defaults 1 2 /dev/dg_db1/vol_db1_undo /database/OTADB/undo ext3 defaults 1 2 /dev/dg_db1/vol_db1_redo /database/OTADB/redo ext3 defaults 1 2 /dev/dg_db1/vol_db1_sgbd /database/OTADB/admin ext3 defaults 1 2 /dev/dg_db1/vol_db1_arch /database/OTADB/arch ext3 defaults 1 2 /dev/dg_db1/vol_db1_indexes /database/OTADB/index ext3 defaults 1 2 /dev/dg_db1/vol_db1_data /database/OTADB/data ext3 defaults 1 2 /dev/dg_dbrman/vol_db_rman /database/RMAN ext3 defaults 1 2 /dev/dg_app1/vol_app1 /files/ota ext3 defaults 1 2 Thanks for all the help.

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  • Understanding Linux SCSI queue depths

    - by Troels Arvin
    I'm experimenting with the effects of different SCSI queue depth values on a Dell server running CentOS Linux 5.4 (x86_64). The server has two QLogic QLE2560 FC HBAs connected via multipathing to a storage system. The storage system has allocated two LUNs to the server, each connected through four paths in an active-active-active-active round-robin configuration. All in all, the two LUNs exist as eight /dev/sdX devices, represented by two devices in /dev/mpath. I currently adjust the queue depth values in /etc/modprobe.conf and check the result (after rebooting) by looking in the seventh column of /proc/scsi/sg/devices. Two questions related to that: Is there a way to adjust queue depths without rebooting or unloading the qla2xxx kernel module? E.g., can I echo a new queue depth value into some /proc or /sys-like file to update the queue depth? If I set the queue depth to 128, is that 128 in total for all devices handled by the qla2xxx module?, or 128 for each HBA? (256 in total), or 128 for each of the eight /dev/sdX devices (1024 in toal)?, or 128 for each of the two /dev/mpath/... devices (256 in total)? This is important for me to know so that my server doesn't flood the storage system, affecting other servers connected to it.

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  • Can I have different ESX hosts accessing the same LUN over different protocols?

    - by Kevin Kuphal
    I currently have a cluster of two ESX 3.5U2 servers connected directly via FiberChannel to a NetApp 3020 cluster. These hosts mount four VMFS LUNs for virtual machine storage. Currently these LUNs are only made available via our FiberChannel initator in the Netapp configuration If I were to add an ESXi host to the cluster for internal IT use can I: Make the same VMFS LUNs available via the iSCSI initiator on the Netapp Connect this ESXi host to those LUNs via iSCSI Do all of this while the existing two ESX hosts are connected to those LUNs via FiberChannel Does anyone have experience with this type of mixed protocol environment, specifically with Netapp?

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  • How to block some disks from probes on Linux boot?

    - by Igor Velkov
    My linux host connected to SAN with FC interface. It connect with one path, and see some luns, that can't access, because they need anohter path, not available to host. On boot linux probe all lun he can see, get read error on unaccessible luns, and hangs there for a long-long time. Is there a way to disable any access to some luns at boot time, and later? I found a filters for device ignoration for LVM and MULTIPATH, but it not help during boot process. Generally, lvm still affected too despite of filter, and gives me a IO error on every operation like lvdisplay and vgdisplay, but this is another question.

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  • SAN newbie: What kind of fiber cables do I need to connect to the front end ports on my EMC CX300

    - by red888
    I have an old CX300 I'm messing with and I cant determine what kind of HBA\fiber cables I need to connect a server to the front end ports on the DPE2. The hardware reference doesn't give me any details and being new to FC-SAN all of the options are pretty overwhelming. I don't know if the ports are SC or LC or if it requires singlemode or multimode. Googling hasn't turned up anything for me either. All I know is that it supports 2GB Fiber. Here is a pic of one the modules. You can clearly see the front-end ports (FE)

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  • Merit and demerits for various Linux fiberchannel multipath options

    - by wzzrd
    On our Linux servers, we currently use HPs qla2xxx drivers, because it has multipathing (active/passive) built in. The are, however, various other options, like Red Hats device-mapper-multipath with the stock qla2xxx drivers (multibus and failover) and things like SecurePath and PowerPath (both of which can do trunking, iirc). Can someone tell me what the merits and demerits of the various options are (if I can ask such a question), besides the obvious fact that the {Secure,Power}Path options cost vast amounts of money? I'm mainly interested in the freely available options, like HPs qla2xxx vs. Red Hats multipathd and possible other open source solutions, but I would like to hear good reasons to go for the commercial solutions too. UPDATE: I'll be benchmarking various options the coming few days (the average of 10 runs of iozone for each option (options being native qla2xxx failver, native qla2xxx multibus, HP qla2xxx failover)). I'll post a summary of results here for those interested.

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  • Cisco FC SAN switch decision

    - by Chopper3
    I've got to buy a bunch of FC SAN switches in the next week or so, I have to, and want to, buy Cisco MDSs. Servers are HP BL490c G6's in C7000 chassis with Virtual-Connect Flex-10 ethernet interconnects and VC FC interconnects (Emulex HBAs btw), all running ESX 3.5U4 (for now). I think I've only really got two choices; MDS 9509's with dual-supervisors with a single 48-port 4Gb FC card MDS 9222i's with single supervisor and the built-in 18-FC-port/4-GigE-FCIP-port option Both have the same functionality (I think, buying the enterprise licence btw), both have plenty enough performance and adequate ports for now and the next three years. The 9222i's are about 55% the price of the 9509's - logic says get the 'i's but will I really miss the dual-supervisors? I've got lots of 9509's with dual-supervisors that I'm very happy with but I'm not sure I've every benefitted from the dual-sups in the past and they are nearly twice the price - but if I don't buy them and miss them I can't retrofit them later. What are your thoughts?

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  • Fiber in Cable Management Arm

    - by mrtroy
    I'm aware of the existing debate on cable management arms. For those people who DO use cable management arms, do you put Fiber into the arms? It looks like I'm fine on minimum bend radii, but am looking for additional opinions before I do anything. -Troy

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  • Are FC and SAS DAS devices standard enough?

    - by user222182
    Before I ask my questions, here is some background info that may or may not be useful: For the first time I find myself needing a DAS solution. My priority is data through-put in a single direction. I can write large blocks, and I don't need to read at the same time. The server (the data producing device) is not really a typical server, its a very powerful single board computer. As such I have limited options when it comes to the add-in cards I can install since it must use the fairly uncommon interface, XMC. Currently I believe I am limited PCIex8 gen 1 which means that the likely bottle neck for me will be this 16gbps connection. XMC Boards I have found so far offer the following connections: a) Dual 10GBE ethernet controller, total throughput 20gbps b) Dual Quad SAS 2.0 Connectors (SFF-8XXX) HBA (no raid), total throughput 48 gbps c) Dual FC 8gb HBA (no raid), total throughput 16gbps My questions for you guys are: 1) Are SAS and/or FC, and by extension their HBAs, standard enough that I could purchase a Dell or Aberdeen storage server with a raid controller that has external SAS or FC ports and expect that I can connect it to my SAS or FC HBA, be presented with a single volume (if I so configured the storage server), all without having to check for HBA compatibility? 2) On a device like a Dell PowerVault (either DAS or NAS) is there an OS on it to concern myself with, or is it meant to be remotely managed? Is there a local interface in case I cant remotely manage it (i.e. if my single board computer uses an OS not supported by Dell OpenManage). Would this be true of nearly any device which calls itself a DAS? 3) If I purchase some sort of Supermicro storage chassis, installed a raid controller with external connections, is there a nice lightweight OS I can run just for management of the controller? Would I even need an OS since the raid card would be configured pre-boot anyway? 4) It is much easier to buy XMC based 10gigabit ethernet cards (generally dual port). In what ways would I be getting into trouble by using iSCSI as a DAS are direct cabling with SFP+ cables? Thanks in advance

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  • Which events specifically cause Windows 2008 to mark a SAN volume offline?

    - by Jeremy
    I am searching for specific criteria/events that will cause Windows 2008 to mark a SAN volume as offline in disk management, even though it is connected to that SAN volume via FC or iSCSI. Microsoft states that "A dynamic disk may become Offline if it is corrupted or intermittently unavailable. A dynamic disk may also become Offline if you attempt to import a foreign (dynamic) disk and the import fails. An error icon appears on the Offline disk. Only dynamic disks display the Missing or Offline status." I am specifically wondering if, on the SAN, changing the path to the disk (such as the disk being presented to the host via a different iSCSI target IQN or a different LUN #) would cause a volume to be offlined in disk management. Thanks! Edit: I have already found two reasons why a disk might be set offline, disk signature collisions and the SAN disk policy. Bounty would be awarded to someone who can find further documented reasons related to changes in the volume's path. Disk signature collisions: http://blogs.technet.com/b/markrussinovich/archive/2011/11/08/3463572.aspx SAN disk policy: http://jeffwouters.nl/index.php/2011/06/disk-offline-with-error-the-disk-is-offline-because-of-a-policy-set-by-an-administrator/

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  • How do I resolve an "Invalid Transaction" error saving a zone config in Brocade Web Tools?

    - by Frank Szczerba
    When trying to save zoning changes in the Zone Administration tool in Brocade Web Tools, I get the status "Failed to commit changes to fabric" and the messages window shows: --- start of commit (Enable Config) at: Fri Jul 23 2010 19:43:40 GMT+00:00 Invalid Transaction --- end of commit at: Fri Jul 23 2010 19:43:47 GMT+00:00 I've tried refreshing the config and just re-saving what is already on the switch, but can't get this message to go away.

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  • Draw Bitmap with alpha channel

    - by Paja
    I have a Format32bppArgb backbuffer, where I draw some lines: var g = Graphics.FromImage(bitmap); g.Clear(Color.FromArgb(0)); var rnd = new Random(); for (int i = 0; i < 5000; i++) { int x1 = rnd.Next(ClientRectangle.Left, ClientRectangle.Right); int y1 = rnd.Next(ClientRectangle.Top, ClientRectangle.Bottom); int x2 = rnd.Next(ClientRectangle.Left, ClientRectangle.Right); int y2 = rnd.Next(ClientRectangle.Top, ClientRectangle.Bottom); Color color = Color.FromArgb(rnd.Next(0, 255), rnd.Next(0, 255), rnd.Next(0, 255)); g.DrawLine(new Pen(color), x1, y1, x2, y2); } Now I want to copy bitmap in Paint event. I do it like this: void Form1Paint(object sender, PaintEventArgs e) { e.Graphics.DrawImageUnscaled(bitmap, 0, 0); } Hovewer, the DrawImageUnscaled copies pixels and applies the alpha channel, thus pixels with alpha == 0 won't have any effect. But I need raw byte copy, so pixels with alpha == 0 are also copied. So the result of these operations should be that e.Graphics contains exact byte-copy of the bitmap. How to do that? Summary: When drawing a bitmap, I don't want to apply the alpha channel, I merely want to copy the pixels.

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  • How to connect to a queue manager with ssl enabled server connection channel when authentication is

    - by Dr. Xray
    I am trying to write a java application connecting to server connection channel with SSL enabled. So far, I have been successfully connected to the channel by setting authentication to 'optional'. However, when I set it to be 'required', the connection fails. Here is what I did: Create key db for queue manager and keystore for the java client user. Create key/self-signed certificates for the queue manager and the client user, with names prefixed ibmwebspheremq. Export, exchange and import certificates for the queue manager and the client. (I did answered 'yes' when being asked whether I trust the queue manager cert). The location and password to the truststore and keystore are set to point to the same keystore at the client side, where the orgininal created client user key and the imported queue manager key are. With other settings being the same, if I switch back to 'optional' authentication, the connection works. I think there is something I understand incorrectly about this ssl authenticaion but cannot figure out what. Could someone kindly help me?

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  • Staying on a registered-only IRC channel

    - by rwallace
    Freenode, like other IRC servers, has the property that one's connection will drop at the slightest hiccup. Fortunately mIRC knows to automatically reconnect when this happens. The problem lies with some channels such as #ai, which cannot be joined unless one's nickname is registered. mIRC doesn't know how to send the password to NickServ, and even if it did, at the time it reconnects, the original connection is still present on the server as a ghost; it doesn't know to wait a few minutes for the original connection to be garbage collected; thus it is not able to stay on such channels. Is there a way to solve this problem either with mIRC or some other IRC client that runs on Windows?

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  • What's new in the RightNow November 2012 release?

    - by Richard Lefebvre
    What new in the RightNow November 2012? In order to find out, please watch this tutorial with imbedded demonstration or read the November 2012 Release notes.   News Facts The November 2012 release of     Oracle’s RightNow CX Cloud Service marks the completion of development efforts for 2012 and continues Oracle’s commitment to enhancing the Oracle RightNow offering following the acquisition. New release delivers key capabilities designed to help organizations improve customer experiences in order to increase customer acquisition and retention, while reducing total cost of ownership. Part of the Oracle Cloud, Oracle RightNow CX Cloud Service now integrates Oracle RightNow Chat Cloud Service with Oracle Engagement Engine Cloud Service, helping organizations intelligently and proactively engage with customers through the right channel at the right time. Chat solutions have emerged as an important component of a cross-channel customer experience strategy. According to Forrester Research, Inc., chat adoption has risen dramatically between 2009 and 2011 from 19% to 37%, and it has the highest satisfaction level of all customer service channels at 62% satisfaction. (*) To help companies deliver enhanced customer experiences, Oracle has made significant investments in Oracle RightNow Chat Cloud Service throughout 2012. With the addition of rules-based engagement to existing capabilities such as co-browse, mobile chat, and cross-channel knowledge integration with the contact center, all delivered via the cloud, Oracle RightNow Chat Cloud Service is differentiated as the industry-leading chat solution. The Oracle Cloud offers a broad portfolio of software as-a-service applications, including Oracle Customer Service and Support Cloud Service, which is based on the Oracle RightNow CX Cloud Service. New Capabilities Key Oracle RightNow Chat Cloud Service and other cross-channel capabilities include: Chat Business Rules, with over 70 built-in rule conditions, leverage the Oracle Engagement Engine to help enable organizations capture rich visitor data and invoke complex actions and triggers. Chat Business Rules allow granular control over when to engage a customer via the chat channel based on customer behavior, customer profile information and operational information. Click-to-Call provides the option for a customer to engage with a live agent over the phone during the Web browsing experience. Chat Availability Controls provide organizations with the ability to throttle volume through the chat channel based on real-time agent availability and wait time thresholds. This ability to manage the channel more efficiently allows organizations to provide a better experience to customers using the chat channel. Strategic and Operational Chat Channel Analytics provide better insight into channel and agent productivity and utilization and effectiveness with both out-of-the-box reports and ad hoc reports. New chat channel analytics provide comprehensive metrics with full data transparency. Background Service Updates improve high availability metrics for Oracle RightNow Chat Cloud Service during service update periods, setting the industry leading standard for sales and service delivery to customers via the chat channel. Additional Capabilities include: Improved Web developer tools for more efficient self-service user interface design Improved administration for enhanced user sessions management Increased cross-channel community collaboration Enhanced extensibility widgets and syndication management Streamlined content management and analytics capabilities Read the full announcement here

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  • Channel Audio from .mp4?

    - by Kyle
    Hi there. I am at a loss here after searching around with no results. I am attempting to channel the audio specifically from an .mp4 for use in a driver. I am aware that there are programs which extract the audio from .mp4's, but I am looking for another approach without using external applications such as those.. is there any direction that someone can point me towards to solve this problem? Thanks, -K

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  • Use only alpha channel of texture in OpenGL?

    - by Chris
    Hey, I'm trying to draw a constant color to the framebuffer and blend it using the alpha channel from an RGBA texture. I've been looking at glBlendFunc and glBlendColor, but can't seem to figure out a way to ignore the RGB values from the texture. I'm thinking I'll have to pull out the alpha values myself and make a second texture with GL_ALPHA. Is there a better way to do this? Thanks!

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  • APE engine Mysql push data to channel on insert

    - by Fotis
    Hello, i am working with APE Engine (http://www.ape-project.org) and up until now i had no actual problem. The problem is that i would like to use the MySQL module and push data to a channel each time a row is inserted into a table. I've tried to setup a server side module, i created an SQL query but data is fetched only when the server boots. How can i make this work?

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  • Asterisk TDM Out Channel Not Recording

    - by Benny
    I am trying to use the monitor command to record a TDM extension, but only the in chnnnel is being recorded. The out channel is 44 bytes and obviously no audio within. However, when monitoring a SIP or IAX phone, no problems exist. Is there some configuration I'm missing for distinguishing between TDM and SIP/IAX for recording? Thanks in advance!

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