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  • Partner Webcast - Oracle Taleo Cloud Service - 12 Dec 2012

    - by Thanos
    Talent Intelligence is the insight companies need to unlock the power of their most critical asset – their people. CEOs are charged with driving growth, and the one ingredient to growth that’s common across all industries and regions - both in good economic times and in bad – is people. In every economic environment, Talent Intelligence is a company’s biggest lever for driving growth, innovation and customer success. Oracle Taleo Cloud Service provides a comprehensive suite of SaaS products that help companies manage their investment in people by improving their Talent Intelligence. The Oracle Taleo Cloud Service enables enterprises and midsize businesses to recruit top talent, align that talent to key goals, manage performance, develop and compensate top performers, and turn today's best performers into tomorrow's leaders. Join us to find out more about the industry's broadest cloud-based talent management platform. Agenda: Oracle HCM Footprint Taleo value proposition Taleo quick tour Why invest in Taleo resources Demonstrating Taleo Q&A REGISTER NOW Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24 hours prior to start time may not receive confirmation to attend. Duration: 1 hour For any questions please contact us at partner[email protected]. Visit our ISV Migration Center blog Or Follow us @oracleimc to learn more on Oracle Technologies, upcoming partner webcasts and events. Existing content available YouTube - SlideShare - Oracle Mix.

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  • Oracle Endeca "Getting Started" Partner Guide

    - by Grant Schofield
    For partners looking for a concise step by step guide to getting started with Oracle Endeca Information Discovery, here it is to help you get started as quickly as possible. Step 1: Join the Knowledge Zone as a company and an individual - this will give you a) the right to resell Oracle Endeca ID, and b) notice of any free / subsidised training events in your region Step 2: For a quick general overview & positioning see the following article, in particular the Agile BI Video series which are useful in sharing with prospective clients. Also find a link to the official OEID Data Sheet. Step 3: For a more detailed overview there is a live recorded OEID partner webcast with downloadable slides. In conjunction with this, your sales / presales team have free access to the official OEID Partner Playbook as well as the full Oracle price book. Step 4: Download the OEID software and install. Please be aware you will need a 64-bit machine & a 64-bit Operating System. A useful solution for partners that have a 32-bit Operating System is to use Oracle's free VirtualBox software to quickly and easily create a Linux image and install on that. Step 5: Attend a free / subsidised training event in your region. Please join the Knowledge Zone as an Individual (opt in) to be informed of these. We will also publish these via the blog Things are moving fast, so please be aware that the team are working hard to produce more and more material such as downloadable data sets (structured / unstructured), a downloadable image, access to demos, and over the next few weeks we will update this article as soon as new material becomes available!

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  • You are invited! Quarterly Partner Sales Update Roadshow

    - by Giuseppe Facchetti
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Starting July this year, Oracle’s A&C, Partner Enablement and Hardware Teams will be organizing quarterly face-to-face sales training events to keep you up to date with Hardware sales news, latest products and solutions announcements, competitive positioning, sales tools -- all of this with an Oracle-on-Oracle approach.  We are pleased to invite you to attend the first Oracle EMEA Hardware Quarterly Partner Sales Update Roadshow running in 10 different cities across EMEA. The 3 hour, free of charge sales session will run in the afternoon in various locations.  Learn to Articulate the Oracle Hardware Business value proposition to your customers. Explain Oracle Hardware positioning versus the competition. Understand Oracle Hardware as best platform to run the complete Oracle-on-Oracle stack from Application to Disk Find all the details and register here! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Partner Webcast - Oracle Data Integration Competency Center (DICC): A Niche Market for services

    - by Thanos Terentes Printzios
    Market success now depends on data integration speed. This is why we collected all best practices from the most advanced IT leaders, simply to prove that a Data Integration competency center should be the primary new IT team you should establish. This is a niche market with unlimited potential for partners becoming, the much needed, data integration services provider trusted by customers. We would like to elaborate with OPN Partners on the Business Value Assessment and Total Economic Impact of the Data Integration Platform for End Users, while justifying re-organizing your IT services teams. We are happy to share our research on: The Economical impact of data integration platform/competency center. Justifying strongest reasons and differentiators, using numeric analysis and best-practice in customer case studies from specific industries Utilizing diagnostics and health-check analysis in building a business case for your customers What exactly is so special in the technology of Oracle Data Integration Impact of growing data volume and amount of data sources Analysis of usual solutions that are being implemented so far, addressing key challenges and mistakes During this partner webcast we will balance business case centric content with extensive numerical ROI analysis. Join us to find out how to build a unified approach to moving/sharing/integrating data across the enterprise and why this is an important new services opportunity for partners. Agenda: Data Integration Competency Center Oracle Data Integration Solution Overview Services Niche Market For OPN Summary Q&A Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Presenter: Milomir Vojvodic, EMEA Senior Business Development Manager for Oracle Data Integration Product Group Date: Thursday, September 4th, 10pm CEST (8am UTC/11am EEST)Duration: 1 hour Register Today For any questions please contact us at partner[email protected]

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  • Top Tweets SOA Partner Community – November 2011

    - by JuergenKress
    Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity soacommunity SOA Community Dutch ACEs SOA Partner Community award celebration wp.me/p10C8u-i9 OracleBPM Gauging Maturity of your BPM Strategy – part 1/2, bit.ly/vJE9UZ MagicChatzi Dutch ACE’s and ACE Directors had a small party: achatzia.blogspot.com/2011/11/celebr… leonsmiers #Capgemini #Oracle #BPM Blog index bit.ly/tUYtvD #yam lucasjellema Blog post by my colleague Emiel on the AMIS blog: Timeouts in Oracle SOA Suite 11g – tinyurl.com/73amo3r biemond Solving __OAUX_GENXSD_.TOP.XSD with BPEL: When you use an external web service in combination with a BPEL servic… t.co/Gzzatzrr OracleBlogs Jumpstart Fusion Middleware projects with Oracle User Productivity Kit ow.ly/1fJMev cpurdy on Oracle Coherence data grid, its new RESTful APIs, and Oracle Service Bus (OSB): blogs.oracle.com/slc/entry/orac… Accenture Learn how Service-Oriented Architecture can help public service agencies solve legacy system issues. bit.ly/sTteM4 #SOA eelzinga Thanks for organising it Andreas! #soacommunity eelzinga Had a nice drink with the fellow Dutch Oracle ACE members for a little celebration of the SOA Community Partner Award. #soacommunity EmielP Wrote a blogpost about timeouts in the #Oracle #SOA Suite: bit.ly/uhUcrX OracleBlogs Processing Binary Data in SOA Suite 11g t.co/Tzd1xBsY OracleBlogs Finding the Value in SOA by Stephen Bennett t.co/9MMLJoLz OTNArchBeat SOA All the Time; Architects in AZ; Clearing Info Integration hurdles t.co/5viNj8ib OracleBlogs Demo: Business Transaction Management with SOA Management Pack ow.ly/1fFBv3 OTNArchBeat SOA All the Time; Architects in AZ; Clearing Info Integration hurdles t.co/Dnfzo0PN oracletechnet Wikis.oracle.com lives leonsmiers A new #capgemini #oracle #blog, Measuring the Human Task activity in Oracle BPM bit.ly/uPan08 #yam @CapgeminiOracle OTNArchBeat 3 SOA business cases, explained in a 2-minute elevator speech | @JoeMcKendrick t.co/aYGNkZup OTNArchBeat Gartner, Inc. places Oracle SOA Governance in Magic Quadrant for SOA Governance Technologies t.co/bSG5cuTr Jphjulstad Red carpet to Oracle BPM – evita.no evita.no/ikbViewer/soa-… Oracle #Oracle Named a Leader in #SOA Governance Magic Quadrant by Leading Analyst Firm t.co/prnyGu2U soacommunity What presentations & topics do you like to see at the next SOA & BPM & Webcenter Community Forum early 2012? #soacommunity soacommunity Oracle BPM Suite 11g Handbook Released wp.me/p10C8u-hU OTNArchBeat SOA Development Virtual Developer Day (On Demand) | @soacommunity bit.ly/sqhQmX OracleBlogs SOA Development Virtual Developer Day (On Demand) t.co/MDrdnx0h 9 Nov Favorite Undo Retweet Reply OracleBlogs Specialized Partners Only! New Service to Promote Your Events t.co/qTgyEpY4 biemond @stevendavelaar this is for you t.co/hInKCcfY it explains your sso problem soacommunity SOA Development Virtual Developer Day (on demand) t.co/flXPWk4R soacommunity IPT Swiss SOA Experts – thanks for the nice ink wp.me/p10C8u-i3 soacommunity Enjoy #wjax specially the presentations from our #ACE @t_winterberg @myfear @AdamBien pic.twitter.com/m8VcBSG3 OTNArchBeat Discounts on books, more, for Oracle Technology Network members bit.ly/vRxMfB OracleSOA Justify the ROI of SOA in 10 seconds…a pic is worth 1000 words bit.ly/roi_of_soa_img #oraclesoa #soa #oow11 orclateamsoa A-Team SOA Blog: Case Management in BPM 11g -  Mark Foster Oracle BPM 11g & Case Management I’ve seen… t.co/l5zb6pFr t_winterberg Die nächste SIG #SOA steht an: 7.12. in Hamburg. Neues Tooling und Erfahrungen rund um Oracle FMW, SOA, BPM… (cont) deck.ly/~YC57v OracleBlogs Continuous Integration for SOA/BPM ow.ly/1fsekI OracleBlogs BPM Suite 11g Handbook Released ow.ly/1frlzv lucasjellema Iterating over collection (array) in BPM (and dispatching jobs for entries in array): t.co/1SEhSvWv – subprocesses are the key. lucasjellema Lucas Jellema Useful tip from Mark Nelson: BPM API documentation (as well as Human Workflow Service) available: redstack.wordpress.com/2011/09/28/api… OTNArchBeat SOA, cloud: it’s the architecture that matters | Joe McKendrick zd.net/tNCiTF orclateamsoa: Building a job dispatcher in BPM -or- Iterating over collections in BPM ow.ly/1frbrz orclateamsoa Using the Database as a Policy Store for SOA 11g ow.ly/1frbrA OracleBPM Oracle launches Process Accelerators for BPM: t.co/XPEE61QL Jphjulstad Human-Centric BPM Selection Checklist t.co/3TZXZHLH OracleBlogs Fusion Middleware General Session at OOW 2011: Missed It? Read On… t.co/aU5JvM6K gschmutz Great! The product page of the OSB 11g Development Cookbook is now online: t.co/5Jfbe6Ng Looking forward to get it, u too? brhubart Oracle IT Architecture Essentials; Lightweight Composite Service Development with SCA and Spring; Cloud Migration ow.ly/7esNg eelzinga New blogpost : Oracle Service Bus, Generic fault handling, bit.ly/sGr4UL #osb #oracleservicebus For regular information on Oracle SOA Suite become a member in the SOA Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Technorati Tags: soacommunity,twitter,Oracle,SOA Community,Jürgen Kress,OPN

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  • top Tweets SOA Partner Community – May 2012

    - by JuergenKress
    Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity SOA Community BPMN2.0 Oracle notations poster from eaiesb http://wp.me/p10C8u-pu Torsten WinterbergLook out for new Oracle #BPM edition coming up soon: The Oracle BPM Standard edtion! Great news for easy entry, small licence fees. Yes! Danilo Schmiedel Had a great chat with customer yesterday about #OracleBPM. Next step will be a 5day event combining modeling and implementation @soacommunity Frank Nimphius Still reading "Oracle Business Process Management Suite 11g Handbook". Excellent resource for a non-SOA but ADF guy like me ;-) Oracle New webcast: Maximize #Oracle #WebLogic Server ROI with Oracle #Enterprise #Manager 12c on May 2 at 10 am PT. Register http://bit.ly/JFUrR9 OTNArchBeat@OTNArchBeat BPM in Financial Services Industry | Sanjeev Sharma http://bit.ly/HCCxui JDeveloper & ADF BPEL 11.1.1.6 Certified for Prebuilt E-Business Suite 12.1.3 SOA Integrations http://dlvr.it/1V9SxR Oracle UPK & Tutor Collaborate Attendees: Visit the UPK demo pod, SIGS, and sessions: If you are attending Collaborate 2012 - Sun. http://bit.ly/J39z65 Heidi Buelow see #fmw track RT @demed: Are you going to #KSCOPE12 in San Antonio, June 24-28? http://kscope12.com/component/ seminar/seminarslist?topicsid=6 Use promo code Fusion for discount! Sabine Leitner #SIG #Middleware 15.05. Frankfurt #Oracle #DOAG Planung & Aufbau WebLogic Server #WLS http://bit.ly/HKsCWV @OracleWebLogic @soacommunity SOA Community MDS explorer by Red Samurai http://wp.me/p10C8u-pp Biemond &reg; Retrieve or set a HTTP header from Oracle BPEL: With Oracle SOA Suite 11g patch 12928372 you can finally retrie http://bit.ly/JejTHC Lucas Jellema Call for papers for UKOUG 2012 has opened: http://techandebs.ukoug.org /default.asp?p=9306 (deadline 1st of June) OTNArchBeat BPM API usage: List all BPM Processes for a user | Kavitha Srinivasan http://bit.ly/IJKVfj demed SOA, Cloud + Service Tech symposium (London, Sep 24-25) call for paper is open http://www.servicetechsymposium. com /call2012.php @techsymp #oraclesoa OracleBlogs Lessons learned configuring OER 11g Workflows http://ow.ly/1iMsKh OTNArchBeat Scripting WebLogic Admin Server Startup | Antony Reynolds http://bit.ly/IH5ciU orclateamsoa A-Team Blog #ateam: BPM API usage: List all BPM Processes for a user http://ow.ly/1iJADp Lucas Jellema Just blogged about our Live FMW Application Development show during OBUG 2012, next Tuesday 24th April in Maastricht: OracleBlogs OEG integration with OSB/OWSM - 11g http://ow.ly/1iKx7G SOA Community SOA Community Newsletter April 2012 http://wp.me/p10C8u-pl Frank DorstRT @whitehorsesnl: Whiteblog: BPM Process Spaces in Oracle Webcenter (Patch Set 5(http://bit.ly/Hxzh29) #soacommunity #bpm #oracle) David Shaffer The Advanced SOA suite training class next week in Redwood City is full! Learned a lot about accepting credit card payments. OTNArchBeat Running Built-In Test Simulator with SOA Suite Healthcare 11g in PS4 and PS5 | Shub Lahiri http://bit.ly/IgI8GN SOA Community Oracle Fusion Middleware Innovation Awards 2012, Call for Nominations #ofmaward #soa #bpm #soacommunity OTNArchBeat Updated SOA Documents now available in ITSO Reference Library http://bit.ly/I3Y6Sg Oracle Middleware Data Integrator & SOA - why 2 products better than one for integration? Webcast: Apr 24 10 AM PT http://bit.ly/IzmtKR Andrejus Baranovskis Red Samurai MDS Cleaner V2.0 http://fb.me/FxLVz82w SOA Community “@rluttikhuizen: Chapter 4 of SOA Made Simple book "Classification of Services" ready for collegial review” can #soacommunity get a preview? Xavier Verhaeghe #Gartner figures are out: #Oracle top in App Server market share (43.1%) and Relational #Database, too (48.8%) in 2011 Sabine Leitner WLS12c, Exa*, IDM, EM12c, DB @ Private, Public, Hybrid #Cloud Event 26.04. FFM #Oracle http://bit.ly/zcRuxi @OracleCloudZone @soacommunity Michel Schildmeijer@wlscommunity @MiddlewareMagic @OTNArchBeat @Oracle_Fusion Oracle WebLogic / SOA Suite 11g HACMP Cluster take-over http://lnkd.in/G78qMd Oracle Middleware Hear how ODI and SOA's unified approach are key to untangling your business. April 24 10AM PT http://bit.ly/IdcsUz #Oracle OTNArchBeat Using SAP Adapter with OSB 11g (PS3) | Shub Lahiri http://bit.ly/IswR9K SOA Community Integrating with Oracle Fusion Applications: Discovering Integration Artifacts https://blogs.oracle.com/governance /entry/integrating_with_oracle_fusion_ applications #soacommunity #oer #governance OracleBlogs Tuning B2B Server Engine Threads in SOA Suite 11g http://ow.ly/1iH5bx OracleBlogs Top Tweets SOA Partner Community April 2012 http://ow.ly/1iVHfA SOA Community Oracle SOA Suite 11g Database Growth Management http://wp.me/p10C8u-pi Sabine Leitner WLS12c,Exa*,IDM,EM12c, DB @ Private, Public, Hybrid #Cloud Event 24.04. München #Oracle http://bit.ly/zcRuxi @OracleCloudZone @soacommunity SOA Community Testing Business Rules by Mark Nelson http://redstack.wordpress.com/2012/ 04/18/testing-business-rules/ #soacommunity #soa #rules #oracle SOA CommunityTop Tweets SOA Partner Community - April 2012 http://wp.me/p10C8u-pn OTNArchBeat Webcast: Untangle Your Business with Oracle Unified SOA and Data Integration - April 24 http://bit.ly/IQexqT OTNArchBeat"Do more with SOA Integration: Best of Packt" contributors include @gschmutz, @llaszews, many others http://amzn.to/HVWwYt ServiceTechSymposium Symposium agenda page coming together - page launched today with keynotes, sessions to be added shortly. http://www.servicetechsymposium.com /agenda2012.php SOA Community Shipping Specialization plaques - congratulation #Fujitsu - request yours https://soacommunity.wordpress. com/2011/02/23/who-are-the-soa-experts-specialization-recognized-by-customers/ #soacommunity #OPN http://pic.twitter.com/YMRm2ion ServiceTechSymposium call for Presentations Submission Deadline Moved Up to May 21, 2012. Send your presentations submissions ASAP! ServiceTechSymposium Symposium Keynote by Vicente Navarro, European Space Agency, added to agenda: "SOA & Service-Orientation at the European Space Agency" SOA Community Running a large #soa project? Make sure you read - Oracle SOA Suite 11g Database Growth Management #soacommunity #opn SOA Community List all BPM Processes for a user by Yogesh l #bpm #oracle #soacommunity  For regular information on Oracle SOA Suite become a member in the SOA Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Technorati Tags: soacommunity, twitter,Oracle,SOA Community,Jürgen Kress,OPN,SOA,BPM

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  • Where to find Oracle Training for BI & EPM Partners

    - by Mike.Hallett(at)Oracle-BI&EPM
    We run both “Live Virtual Training” (web-based classes) as well as “In Class Training” in most countries around Europe, Middle East and Africa. Some of these are subsidised for OPN partners, while others are available at a discount (usually 25%) to OPN partners via OU (Oracle University).  To see what is scheduled for in-depth hands-on implementation training for partners see:   Oracle Business Intelligence Enterprise Edition Plus Implementation Boot Camp For example, these are some of the OBI11g Boot-camps we currently have scheduled: 11 - 15 June 2012 Bucharest, Romania 21 - 23 August 2012 Johannesburg, South Africa 24 - 28 September 2012 Utrecht, Netherlands Oracle Essbase Implementation Boot Camp Oracle GoldenGate Implementation Boot Camp Hyperion Planning Boot Camp   Hyperion Financial Management Boot Camp   Oracle Business Intelligence Applications for ERP Boot Camp     You can also selectively filter search for courses via the Partner Events Calendar @ http://events.oracle.com/search/search?group=Events&keyword=OPN+Only   Otherwise, it is worth checking the Oracle Partner Enablement BLOG for any BI / EPM news, especially the sub-Blogs on the right for each country.   There is also a monthly Partner Enablement Update (PDF) to find out the latest partner training on Oracle's new products and new releases.

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  • Partner Webcast – More out of ODA with DB Options - 19 July 2012

    - by Thanos
    The Simple, Reliable, Affordable Path to High-Availability Databases Critical business data needs to be available 24/7 for users and customers, but it can be a struggle to find the time and resources to build a highly available database system that’s reliable and affordable. That’s why Oracle created the new Oracle Database Appliance—a complete package of software, server, storage, and networking. The Oracle Database Appliance integrates the world’s most popular database - Oracle Database 11g  - with system software, servers, storage and networking in a single box. Business gets the benefit of a reliable, secure and highly available database to support applications and maintain continuity – as well as groundbreaking ease of use. But that is not all, with the support for all Oracle Database Options, Oracle Database Appliance can be the ideal solution for many use cases. The benefits?   Unmatched performance, reliability & security for your data that’s there when you need it – which is all the time. Fast installation, simple deployment, easy management. Out of the box. Significant cost savings & reduced risk and complexity compared to integrating all the elements yourself. Ongoing lower total cost of ownership with multiple automated support, detection & correction functions that also save you time.   Discover the Oracle Database Appliance Value Proposition and learn how to position and combine it with database options to capture new business and easily roll out solutions safely and with maximum cost efficiency. Agenda: Oracle Database& Engineered Systems Innovation. What’s the Oracle Database Appliance ? Oracle Database Appliance Value Proposition. Oracle Database Appliance with Database Options Oracle Database Appliance Partners Business Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Duration: 1 hour Register Now! For any questions please contact us at partner.imc-AT-beehiveonline.oracle-DOT-com Visit regularly our ISV Migration Center blog Or Follow us @oracleimc to learn more on Oracle Technologies as well as upcoming partner webcasts and events.

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  • Google I/O 2010: Google TV Keynote - Developer And Partner Timeline

    Google I/O 2010: Google TV Keynote - Developer And Partner Timeline Due to licensing and permissions issues, we are unable to show the full Google TV demonstration from the Day 2 keynote at Google I/O. Until we are able to get these permissions, please check out these clips. For Google I/O session videos, presentations, developer interviews and more, go to: code.google.com/io From: GoogleDevelopers Views: 1 0 ratings Time: 04:47 More in Science & Technology

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  • People, Process & Engagement: WebCenter Partner Keste

    - by Michael Snow
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Within the WebCenter group here at Oracle, discussions about people, process and engagement cross over many vertical industries and products. Amidst our growing partner ecosystem, the community provides us insight into great customer use cases every day. Such is the case with our partner, Keste, who provides us a guest post on our blog today with an overview of their innovative solution for a customer in the transportation industry. Keste is an Oracle software solutions and development company headquartered in Dallas, Texas. As a Platinum member of the Oracle® PartnerNetwork, Keste designs, develops and deploys custom solutions that automate complex business processes. Seamless Customer Self-Service Experience in the Trucking Industry with Oracle WebCenter Portal  Keste, Oracle Platinum Partner Customer Overview Omnitracs, Inc., a Qualcomm company provides mobility solutions for trucking fleets to companies in the transportation industry. Omnitracs’ mobility services include basic communications such as text as well as advanced monitoring services such as GPS tracking, temperature tracking of perishable goods, load tracking and weighting distribution, and many others. Customer Business Needs Already the leading provider of mobility solutions for large trucking fleets, they chose to target smaller trucking fleets as new customers. However their existing high-touch customer support method would not be a cost effective or scalable method to manage and service these smaller customers. Omnitracs needed to provide several self-service features to make customer support more scalable while keeping customer satisfaction levels high and the costs manageable. The solution also had to be very intuitive and easy to use. The systems that Omnitracs sells to these trucking customers require professional installation and smaller customers need to track and schedule the installation. Information captured in Oracle eBusiness Suite needed to be readily available for new customers to track these purchases and delivery details. Omnitracs wanted a high impact User Interface to significantly improve customer experience with the ability to integrate with EBS, provisioning systems as well as CRM systems that were already implemented. Omnitracs also wanted to build an architecture platform that could potentially be extended to other Portals. Omnitracs’ stated goal was to deliver an “eBay-like” or “Amazon-like” experience for all of their customers so that they could reach a much broader market beyond their large company customer base. Solution Overview In order to manage the increased complexity, the growing support needs of global customers and improve overall product time-to-market in a cost-effective manner, IT began to deliver a self-service model. This self service model not only transformed numerous business processes but is also allowing the business to keep up with the growing demands of the (internal and external) customers. This solution was a customer service Portal that provided self service capabilities for large and small customers alike for Activation of mobility products, managing add-on applications for the devices (much like the Apple App Store), transferring services when trucks are sold to other companies as well as deactivation all without the involvement of a call service agent or sending multiple emails to different Omnitracs contacts. This is a conceptual view of the Customer Portal showing the details of the components that make up the solution. 12.00 The portal application for transactions was entirely built using ADF 11g R2. Omnitracs’ business had a pressing requirement to have a portal available 24/7 for its customers. Since there were interactions with EBS in the back-end, the downtimes on the EBS would negate this availability. Omnitracs devised a decoupling strategy at the database side for the EBS data. The decoupling of the database was done using Oracle Data Guard and completely insulated the solution from any eBusiness Suite down time. The customer has no knowledge whether eBS is running or not. Here are two sample screenshots of the portal application built in Oracle ADF. Customer Benefits The Customer Portal not only provided the scalability to grow the business but also provided the seamless integration with other disparate applications. Some of the key benefits are: Improved Customer Experience: With a modern look and feel and a Portal that has the aspects of an App Store, the customer experience was significantly improved. Page response times went from several seconds to sub-second for all of the pages. Enabled new product launches: After successfully dominating the large fleet market, Omnitracs now has a scalable solution to sell and manage smaller fleet customers giving them a huge advantage over their nearest competitors. Dozens of new customers have been acquired via this portal through an onboarding process that now takes minutes Seamless Integrations Improves Customer Support: ADF 11gR2 allowed Omnitracs to bring a diverse list of applications into one integrated solution. This provided a seamless experience for customers to route them from Marketing focused application to a customer-oriented portal. Internally, it also allowed Sales Representatives to have an integrated flow for taking a prospect through the various steps to onboard them as a customer. Key integrations included: Unity Core Salesforce.com Merchant e-Solution for credit card Custom Omnitracs Applications like CUPS and AUTO Security utilizing OID and OVD Back end integration with EBS (Data Guard) and iQ Database Business Impact Significant business impacts were realized through the launch of customer portal. It not only allows the business to push through in underserved segments, but also reduces the time it needs to spend on customer support—allowing the business to focus more on sales and identifying the market for new products. Some of the Immediate Benefits are The entire onboarding process is now completely automated and now completes in minutes. This represents an 85% productivity improvement over their previous processes. And it was 160 times faster! With the success of this self-service solution, the business is now targeting about 3X customer growth in the next five years. This represents a tripling of their overall customer base and significant downstream revenue for the ongoing services. 90%+ improvement of customer onboarding and management process by utilizing, single sign on integration using OID/OAM solution, performance improvements and new self-service functionality Unified login for all Customers, Partners and Internal Users enables login to a common portal and seamless access to all other integrated applications targeted at the respective audience Significantly improved customer experience with a better look and feel with a more user experience focused Portal screens. Helped sales of the new product by having an easy way of ordering and activating the product. Data Guard helped increase availability of the Portal to 99%+ and make it independent of EBS downtime. This gave customers the feel of high availability of the portal application. Some of the anticipated longer term Benefits are: Platform that can be leveraged to launch any new product introduction and enable all product teams to reach new customers and new markets Easy integration with content management to allow business owners more control of the product catalog Overall reduced TCO with standardization of the Oracle platform Managed IT support cost savings through optimization of technology skills needed to support and modify this solution ------------------------------------------------------------ 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif";}

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  • Oracle Partner Deutschland @ Facebook: Gewinner des iPad2

    - by A&C Redaktion
    Auf dem OPN Day Satellite in Frankfurt haben wir unter allen Fans des Facebook-Profils von Oracle Alliances & Channel Deutschland ein iPad 2 verlost: Wer bis zum 8. November 2011, 16 Uhr den "Gefällt mir"-Button angeklickt hatte, nahm an unserer Verlsung teil. Und..... der glückliche Gewinner ist: Markus Meyer vom Oracle Partner Tonbeller AG!Wir gratulieren ganz herzlich und wünschen viel Freude mit dem neuen iPad!!!!

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  • Oracle Fusion Applications: Thursday's Partner Updates

    - by mseika
    Mark your calendars! In order to keep you up to date with partner-specific news and information regarding Oracle Fusion Applications, we are expanding our Fusion Applications Webcast Series to include these additional Thursday sessions during the month of September.  Please see below for call dates, topics, and logistics.If you missed a live webcast, you can view all series recordings on the Replays tab. Click here. 

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  • Oracle Fusion Applications: Thursday's Partner Updates

    - by mseika
    Mark your calendars! In order to keep you up to date with partner-specific news and information regarding Oracle Fusion Applications, we are expanding our Fusion Applications Webcast Series to include these additional Thursday sessions during the month of September.  Please see below for call dates, topics, and logistics.If you missed a live webcast, you can view all series recordings on the Replays tab. Click here. 

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  • Oracle Fusion Applications: Thursday's Partner Updates

    - by mseika
    Mark your calendars! In order to keep you up to date with partner-specific news and information regarding Oracle Fusion Applications, we are expanding our Fusion Applications Webcast Series to include these additional Thursday sessions during the month of September.  Please see below for call dates, topics, and logistics.If you missed a live webcast, you can view all series recordings on the Replays tab. Click here. 

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  • Oracle Fusion Applications: Thursday's Partner Updates

    - by mseika
    Mark your calendars! In order to keep you up to date with partner-specific news and information regarding Oracle Fusion Applications, we are expanding our Fusion Applications Webcast Series to include these additional Thursday sessions during the month of September.  Please see below for call dates, topics, and logistics.If you missed a live webcast, you can view all series recordings on the Replays tab. Click here. 

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  • Featured partner: Avanttic achieves Exadata and Exalogic OPN Specialization

    - by Javier Puerta
    Avanttic is a an Oracle Platinum Partner with headquarters in Barcelona (Spain). Their strategy is based on two key pillars: technological specialization and employee development. The technological specialization translates into their motto: "100% Oracle".   In the last weeks Avanttic has achieved all the prerequisites to become OPN Specialized in Exadata and in Exalogic, reaching a total of 13 specializations around the Oracle Technology stack. Congratulations, Avanttic!

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  • Oracle Primavera Partner Programs

    - by mark.kromer
    Here is the slide presentation with only the slides that can be shared at this time, for our Oracle Primavera partner programs focusing on expanding P6's workflows and reporting capabilities. By leveraging Oracle's BPM & BI Publisher products, you can build exciting new workflow & enhanced reports to expand the capabilities of Primavera applications.

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  • Neue Oracle Marketing Services für Partner

    - by A&C Redaktion
    Damit Sie immer gut über die Marketing-Materialien von Oracle informiert sind, haben wir die für Sie wichtigsten Materialien vom OMS4P (Oracle Marketing Services for Partners) auf der Seite Oracle Marketing Kits zusammen gefasst. Hier finden Sie alle, speziell für Partner erstellten Tools und Ressoucen für Datenbanken, Middleware, Applications, Server/Storage und für diverse Branchen. Die OMS4P-Seite wird bald abgeschaltet, deshalb bookmarken Sie sich gleich diesen neuen Link.

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  • Oracle Partner Trainings: Dezember 2012 & Januar 2013

    - by A&C Redaktion
    Im Dezember und Januar finden wieder interessante Oracle Trainings für Partner statt. Hier ist der Überblick über die Themen: 2 vertriebliche Trainings zu Oracle on Oracle 3 online Seminare zur Oracle Datenbank 2 technische Trainings zur Oracle Datenbank 3 technische Trainings zu Oracle Fusion Middleware 1 online Seminar zu Oracle Hardware Die jeweiligen Termin, Anmeldelinks und weitere Informationen finden Sie hier.

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  • Oracle Spatial Specialization Partner Webcast

    - by Cinzia Mascanzoni
    Invite your partners to the webcast and learn how to become Specialized, how individuals can achieve professional certifications and how Oracle Spatial delivers a unique value proposition. Watch the Oracle Spatial Specialization Partner Webcast on 12th of July 2012, to find out more about the Oracle Spatial Specialization. Click here to access the OPN Specialized Webcast calendar.

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