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  • Best way to restrict access to a folder in Dropbox

    - by Joe S
    I currently run a business with around 10 staff members and we currently use Dropbox Pro 100GB to share all of our files. It works very well and is inexpensive, however, I am taking on a number of new staff and would like to move the more sensitive documents into their own, protected folder. Currently, we all share one Dropbox account, I am aware that Dropbox for teams supports this, but it is far too expensive for us as a small company. I have researched a number of solutions: 1) Set up a new standard Dropbox account just for use by management, which will contain all of the sensitive documents, and join the shared folder of the rest of my team to access the rest of the documents. As i understand it, this is not possible with a free account, as any dropbox shared folder added to your account will use up your quota 2) Set up some sort of TrueCrypt container, and install TrueCrypt on each trusted staff member's machine, and store the documents inside that. Would this be difficult to use? I'd imagine the sync-ing would not work so well as the disk would technically be mounted at the time of use and any changes would be a change to the actual container rather than individual files. I was just wondering if anyone knows a way to do this without the drawbacks outlined above? Thanks!

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  • Active Directory and Apple's Workgroup Manager

    - by qbn
    I thought I'd share my experiences here. I work for a small business with only ~20 users. I wanted the ability to use managed client preferences to assign things like the software update server. Basically the ability to manage my Macs easily and in a native way. At first I tried the magic triangle solution, but I found this to be very complicated. Not only does it require a Mac OS X Server, but it gives you two points of failure. Additionally each Mac workstation must be bound to both servers. Eventually I sucked it up and went with the schema changes documented here. I was hesitant at first, because the instructions require a lot of manual work. However it was fairly basic and only took me about an hour and a half. Below you'll find the schema changes file that was a result of my work. I followed the instructions exactly and double checked everything, after six months of having this in place things have been running great. Too good to not share. I hope I save someone a couple of hours. # ================================================================== # # This file should be imported with the following command: # ldifde -i -u -f Apple AD Schema Changes.ldf -s server:port -b username domain password -j . -c "cn=Configuration,dc=X" #configurationNamingContext # LDIFDE.EXE from AD/AM V1.0 or above must be used. # This LDIF file should be imported into AD or AD/AM. It may not work for other directories. # # ================================================================== # ================================================================== # Attributes # ================================================================== # Attribute: apple-category dn: cn=apple-category,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.10.4 ldapDisplayName: apple-category attributeSyntax: 2.5.5.12 adminDescription: Category for the computer or neighborhood oMSyntax: 64 systemOnly: FALSE # Attribute: apple-computeralias dn: cn=apple-computeralias,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.20.3 ldapDisplayName: apple-computeralias attributeSyntax: 2.5.5.12 adminDescription: XML plist referring to a computer record oMSyntax: 64 systemOnly: FALSE # Attribute: apple-computer-list-groups dn: cn=apple-computer-list-groups,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.11.4 ldapDisplayName: apple-computer-list-groups attributeSyntax: 2.5.5.12 adminDescription: groups oMSyntax: 64 systemOnly: FALSE # Attribute: apple-computers dn: cn=apple-computers,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.11.3 ldapDisplayName: apple-computers attributeSyntax: 2.5.5.12 adminDescription: computers oMSyntax: 64 systemOnly: FALSE # Attribute: apple-data-stamp dn: cn=apple-data-stamp,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.12.2 ldapDisplayName: apple-data-stamp attributeSyntax: 2.5.5.5 adminDescription: data stamp oMSyntax: 22 isSingleValued: TRUE systemOnly: FALSE # Attribute: apple-dns-domain dn: cn=apple-dns-domain,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.18.1 ldapDisplayName: apple-dns-domain attributeSyntax: 2.5.5.12 adminDescription: DNS domain oMSyntax: 64 systemOnly: FALSE # Attribute: apple-dnsname dn: cn=apple-dnsname,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.19.4 ldapDisplayName: apple-dnsname attributeSyntax: 2.5.5.12 adminDescription: DNS name oMSyntax: 64 systemOnly: FALSE # Attribute: apple-dns-nameserver dn: cn=apple-dns-nameserver,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.18.2 ldapDisplayName: apple-dns-nameserver attributeSyntax: 2.5.5.12 adminDescription: DNS name server list oMSyntax: 64 systemOnly: FALSE # Attribute: apple-group-homeowner dn: cn=apple-group-homeowner,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.14.2 ldapDisplayName: apple-group-homeowner attributeSyntax: 2.5.5.5 adminDescription: group home owner settings oMSyntax: 22 isSingleValued: TRUE systemOnly: FALSE # Attribute: apple-group-homeurl dn: cn=apple-group-homeurl,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.14.1 ldapDisplayName: apple-group-homeurl attributeSyntax: 2.5.5.5 adminDescription: group home url oMSyntax: 22 isSingleValued: TRUE systemOnly: FALSE # Attribute: apple-imhandle dn: cn=apple-imhandle,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.1.21 ldapDisplayName: apple-imhandle attributeSyntax: 2.5.5.12 adminDescription: IM handle (service:account name) oMSyntax: 64 systemOnly: FALSE # Attribute: apple-keyword dn: cn=apple-keyword,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.1.19 ldapDisplayName: apple-keyword attributeSyntax: 2.5.5.12 adminDescription: keywords oMSyntax: 64 systemOnly: FALSE # Attribute: apple-mcxflags dn: cn=apple-mcxflags,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.1.10 ldapDisplayName: apple-mcxflags attributeSyntax: 2.5.5.12 adminDescription: mcx flags oMSyntax: 64 isSingleValued: TRUE systemOnly: FALSE # Attribute: apple-mcxsettings dn: cn=apple-mcxsettings,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.1.16 ldapDisplayName: apple-mcxsettings attributeSyntax: 2.5.5.12 adminDescription: mcx settings oMSyntax: 64 systemOnly: FALSE # Attribute: apple-neighborhoodalias dn: cn=apple-neighborhoodalias,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.20.2 ldapDisplayName: apple-neighborhoodalias attributeSyntax: 2.5.5.12 adminDescription: XML plist referring to another neighborhood record oMSyntax: 64 systemOnly: FALSE # Attribute: apple-networkview dn: cn=apple-networkview,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.10.3 ldapDisplayName: apple-networkview attributeSyntax: 2.5.5.12 adminDescription: Network view for the computer oMSyntax: 64 systemOnly: FALSE # Attribute: apple-nodepathxml dn: cn=apple-nodepathxml,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.20.1 ldapDisplayName: apple-nodepathxml attributeSyntax: 2.5.5.12 adminDescription: XML plist of directory node path oMSyntax: 64 systemOnly: FALSE # Attribute: apple-service-location dn: cn=apple-service-location,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.19.5 ldapDisplayName: apple-service-location attributeSyntax: 2.5.5.12 adminDescription: Service location oMSyntax: 64 systemOnly: FALSE # Attribute: apple-service-port dn: cn=apple-service-port,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.19.3 ldapDisplayName: apple-service-port attributeSyntax: 2.5.5.9 adminDescription: Service port number oMSyntax: 2 systemOnly: FALSE # Attribute: apple-service-type dn: cn=apple-service-type,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.19.1 ldapDisplayName: apple-service-type attributeSyntax: 2.5.5.5 adminDescription: type of service oMSyntax: 22 systemOnly: FALSE # Attribute: apple-service-url dn: cn=apple-service-url,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.19.2 ldapDisplayName: apple-service-url attributeSyntax: 2.5.5.5 adminDescription: URL of service oMSyntax: 22 systemOnly: FALSE # Attribute: apple-user-authenticationhint dn: cn=apple-user-authenticationhint,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.1.15 ldapDisplayName: apple-user-authenticationhint attributeSyntax: 2.5.5.12 adminDescription: password hint oMSyntax: 64 isSingleValued: TRUE systemOnly: FALSE # Attribute: apple-user-class dn: cn=apple-user-class,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.1.7 ldapDisplayName: apple-user-class attributeSyntax: 2.5.5.5 adminDescription: user class oMSyntax: 22 isSingleValued: TRUE systemOnly: FALSE # Attribute: apple-user-homequota dn: cn=apple-user-homequota,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.1.8 ldapDisplayName: apple-user-homequota attributeSyntax: 2.5.5.5 adminDescription: home directory quota oMSyntax: 22 isSingleValued: TRUE systemOnly: FALSE # Attribute: apple-user-homesoftquota dn: cn=apple-user-homesoftquota,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.1.17 ldapDisplayName: apple-user-homesoftquota attributeSyntax: 2.5.5.5 adminDescription: home directory soft quota oMSyntax: 22 isSingleValued: TRUE systemOnly: FALSE # Attribute: apple-user-homeurl dn: cn=apple-user-homeurl,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.1.6 ldapDisplayName: apple-user-homeurl attributeSyntax: 2.5.5.5 adminDescription: home directory URL oMSyntax: 22 isSingleValued: TRUE systemOnly: FALSE # Attribute: apple-user-mailattribute dn: cn=apple-user-mailattribute,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.1.9 ldapDisplayName: apple-user-mailattribute attributeSyntax: 2.5.5.12 adminDescription: mail attribute oMSyntax: 64 isSingleValued: TRUE systemOnly: FALSE # Attribute: apple-user-picture dn: cn=apple-user-picture,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.1.12 ldapDisplayName: apple-user-picture attributeSyntax: 2.5.5.12 adminDescription: picture oMSyntax: 64 isSingleValued: TRUE systemOnly: FALSE # Attribute: apple-user-printattribute dn: cn=apple-user-printattribute,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.1.13 ldapDisplayName: apple-user-printattribute attributeSyntax: 2.5.5.12 adminDescription: print attribute oMSyntax: 64 isSingleValued: TRUE systemOnly: FALSE # Attribute: apple-webloguri dn: cn=apple-webloguri,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.1.22 ldapDisplayName: apple-webloguri attributeSyntax: 2.5.5.12 adminDescription: Weblog URI oMSyntax: 64 isSingleValued: TRUE systemOnly: FALSE # Attribute: apple-xmlplist dn: cn=apple-xmlplist,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.17.1 ldapDisplayName: apple-xmlplist attributeSyntax: 2.5.5.12 adminDescription: XML plist data oMSyntax: 64 isSingleValued: TRUE systemOnly: FALSE # Attribute: ipHostNumber dn: cn=ipHostNumber,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.1.1.1.19 ldapDisplayName: ipHostNumber attributeSyntax: 2.5.5.5 adminDescription: IP address oMSyntax: 22 systemOnly: FALSE rangeUpper: 128 # Attribute: macAddress dn: cn=macAddress,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.1.1.1.22 ldapDisplayName: macAddress attributeSyntax: 2.5.5.5 adminDescription: MAC address oMSyntax: 22 systemOnly: FALSE rangeUpper: 128 # Attribute: mountDirectory dn: cn=apple-mountDirectory,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.8.1 ldapDisplayName: mountDirectory attributeSyntax: 2.5.5.12 adminDescription: mount path oMSyntax: 64 isSingleValued: TRUE systemOnly: FALSE # Attribute: mountDumpFrequency dn: cn=apple-mountDumpFrequency,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.8.4 ldapDisplayName: mountDumpFrequency attributeSyntax: 2.5.5.5 adminDescription: mount dump frequency oMSyntax: 22 isSingleValued: TRUE systemOnly: FALSE # Attribute: mountOption dn: cn=apple-mountOption,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.8.3 ldapDisplayName: mountOption attributeSyntax: 2.5.5.5 adminDescription: mount options oMSyntax: 22 systemOnly: FALSE # Attribute: mountPassNo dn: cn=apple-mountPassNo,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.8.5 ldapDisplayName: mountPassNo attributeSyntax: 2.5.5.5 adminDescription: mount passno oMSyntax: 22 isSingleValued: TRUE systemOnly: FALSE # Attribute: mountType dn: cn=apple-mountType,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.63.1000.1.1.1.8.2 ldapDisplayName: mountType attributeSyntax: 2.5.5.5 adminDescription: mount VFS type oMSyntax: 22 isSingleValued: TRUE systemOnly: FALSE # Attribute: ttl dn: cn=ttl,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: attributeSchema attributeId: 1.3.6.1.4.1.250.1.60 ldapDisplayName: ttl attributeSyntax: 2.5.5.9 oMSyntax: 2 isSingleValued: TRUE systemOnly: FALSE dn: changetype: modify add: schemaUpdateNow schemaUpdateNow: 1 - # ================================================================== # Classes # ================================================================== # Class: apple-computer dn: cn=apple-computer,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: classSchema governsID: 1.3.6.1.4.1.63.1000.1.1.2.10 ldapDisplayName: apple-computer adminDescription: computer objectClassCategory: 3 # subclassOf: top subclassOf: 2.5.6.0 # rdnAttId: cn rdnAttId: 2.5.4.3 # mayContain: apple-category mayContain: 1.3.6.1.4.1.63.1000.1.1.1.10.4 # mayContain: apple-computer-list-groups mayContain: 1.3.6.1.4.1.63.1000.1.1.1.11.4 # mayContain: apple-keyword mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.19 # mayContain: apple-mcxflags mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.10 # mayContain: apple-mcxsettings mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.16 # mayContain: apple-networkview mayContain: 1.3.6.1.4.1.63.1000.1.1.1.10.3 # mayContain: apple-service-url mayContain: 1.3.6.1.4.1.63.1000.1.1.1.19.2 # mayContain: apple-xmlplist mayContain: 1.3.6.1.4.1.63.1000.1.1.1.17.1 # mayContain: macAddress mayContain: 1.3.6.1.1.1.1.22 # mayContain: ttl mayContain: 1.3.6.1.4.1.250.1.60 # Class: apple-computer-list dn: cn=apple-computer-list,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: classSchema governsID: 1.3.6.1.4.1.63.1000.1.1.2.11 ldapDisplayName: apple-computer-list adminDescription: computer list objectClassCategory: 1 # subclassOf: top subclassOf: 2.5.6.0 # rdnAttId: cn rdnAttId: 2.5.4.3 # mayContain: apple-computer-list-groups mayContain: 1.3.6.1.4.1.63.1000.1.1.1.11.4 # mayContain: apple-computers mayContain: 1.3.6.1.4.1.63.1000.1.1.1.11.3 # mayContain: apple-keyword mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.19 # mayContain: apple-mcxflags mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.10 # mayContain: apple-mcxsettings mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.16 possSuperiors: organizationalUnit possSuperiors: container # Class: apple-configuration dn: cn=apple-configuration,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: classSchema governsID: 1.3.6.1.4.1.63.1000.1.1.2.12 ldapDisplayName: apple-configuration adminDescription: configuration objectClassCategory: 3 # subclassOf: top subclassOf: 2.5.6.0 # rdnAttId: cn rdnAttId: 2.5.4.3 # mayContain: apple-data-stamp mayContain: 1.3.6.1.4.1.63.1000.1.1.1.12.2 # mayContain: apple-keyword mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.19 # mayContain: apple-xmlplist mayContain: 1.3.6.1.4.1.63.1000.1.1.1.17.1 # mayContain: ttl mayContain: 1.3.6.1.4.1.250.1.60 possSuperiors: organizationalUnit possSuperiors: container # Class: apple-group dn: cn=apple-group,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: classSchema governsID: 1.3.6.1.4.1.63.1000.1.1.2.14 ldapDisplayName: apple-group adminDescription: group account objectClassCategory: 3 # subclassOf: top subclassOf: 2.5.6.0 # rdnAttId: cn rdnAttId: 2.5.4.3 # mayContain: apple-group-homeowner mayContain: 1.3.6.1.4.1.63.1000.1.1.1.14.2 # mayContain: apple-group-homeurl mayContain: 1.3.6.1.4.1.63.1000.1.1.1.14.1 # mayContain: apple-keyword mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.19 # mayContain: apple-mcxflags mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.10 # mayContain: apple-mcxsettings mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.16 # mayContain: apple-user-picture mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.12 # mayContain: ttl mayContain: 1.3.6.1.4.1.250.1.60 # Class: apple-location dn: cn=apple-location,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: classSchema governsID: 1.3.6.1.4.1.63.1000.1.1.2.18 ldapDisplayName: apple-location objectClassCategory: 1 # subclassOf: top subclassOf: 2.5.6.0 # rdnAttId: cn rdnAttId: 2.5.4.3 # mayContain: apple-dns-domain mayContain: 1.3.6.1.4.1.63.1000.1.1.1.18.1 # mayContain: apple-dns-nameserver mayContain: 1.3.6.1.4.1.63.1000.1.1.1.18.2 possSuperiors: organizationalUnit possSuperiors: container # Class: apple-neighborhood dn: cn=apple-neighborhood,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: classSchema governsID: 1.3.6.1.4.1.63.1000.1.1.2.20 ldapDisplayName: apple-neighborhood objectClassCategory: 1 # subclassOf: top subclassOf: 2.5.6.0 # rdnAttId: cn rdnAttId: 2.5.4.3 # mayContain: apple-category mayContain: 1.3.6.1.4.1.63.1000.1.1.1.10.4 # mayContain: apple-computeralias mayContain: 1.3.6.1.4.1.63.1000.1.1.1.20.3 # mayContain: apple-keyword mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.19 # mayContain: apple-neighborhoodalias mayContain: 1.3.6.1.4.1.63.1000.1.1.1.20.2 # mayContain: apple-nodepathxml mayContain: 1.3.6.1.4.1.63.1000.1.1.1.20.1 # mayContain: apple-xmlplist mayContain: 1.3.6.1.4.1.63.1000.1.1.1.17.1 # mayContain: ttl mayContain: 1.3.6.1.4.1.250.1.60 possSuperiors: 2.5.6.5 possSuperiors: container # Class: apple-serverassistant-config dn: cn=apple-serverassistant-config,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: classSchema governsID: 1.3.6.1.4.1.63.1000.1.1.2.17 ldapDisplayName: apple-serverassistant-config objectClassCategory: 1 # subclassOf: top subclassOf: 2.5.6.0 # rdnAttId: cn rdnAttId: 2.5.4.3 # mayContain: apple-xmlplist mayContain: 1.3.6.1.4.1.63.1000.1.1.1.17.1 possSuperiors: organizationalUnit possSuperiors: container # Class: apple-service dn: cn=apple-service,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: classSchema governsID: 1.3.6.1.4.1.63.1000.1.1.2.19 ldapDisplayName: apple-service objectClassCategory: 1 # subclassOf: top subclassOf: 2.5.6.0 # rdnAttId: cn rdnAttId: 2.5.4.3 # mustContain: apple-service-type mustContain: 1.3.6.1.4.1.63.1000.1.1.1.19.1 # mayContain: apple-dnsname mayContain: 1.3.6.1.4.1.63.1000.1.1.1.19.4 # mayContain: apple-keyword mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.19 # mayContain: apple-service-location mayContain: 1.3.6.1.4.1.63.1000.1.1.1.19.5 # mayContain: apple-service-port mayContain: 1.3.6.1.4.1.63.1000.1.1.1.19.3 # mayContain: apple-service-url mayContain: 1.3.6.1.4.1.63.1000.1.1.1.19.2 # mayContain: ipHostNumber mayContain: 1.3.6.1.1.1.1.19 possSuperiors: organizationalUnit possSuperiors: container # Class: apple-user dn: cn=apple-user,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: classSchema governsID: 1.3.6.1.4.1.63.1000.1.1.2.1 ldapDisplayName: apple-user adminDescription: apple user account objectClassCategory: 3 # subclassOf: top subclassOf: 2.5.6.0 # rdnAttId: cn rdnAttId: 2.5.4.3 # mayContain: apple-imhandle mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.21 # mayContain: apple-keyword mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.19 # mayContain: apple-mcxflags mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.10 # mayContain: apple-mcxsettings mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.16 # mayContain: apple-user-authenticationhint mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.15 # mayContain: apple-user-class mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.7 # mayContain: apple-user-homequota mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.8 # mayContain: apple-user-homesoftquota mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.17 # mayContain: apple-user-homeurl mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.6 # mayContain: apple-user-mailattribute mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.9 # mayContain: apple-user-picture mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.12 # mayContain: apple-user-printattribute mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.13 # mayContain: apple-webloguri mayContain: 1.3.6.1.4.1.63.1000.1.1.1.1.22 # Class: mount dn: cn=apple-mount,cn=Schema,cn=Configuration,dc=X changetype: ntdsschemaadd objectClass: classSchema governsID: 1.3.6.1.4.1.63.1000.1.1.2.8 ldapDisplayName: mount objectClassCategory: 1 # subclassOf: top subclassOf: 2.5.6.0 # rdnAttId: cn rdnAttId: 2.5.4.3 # mayContain: mountDirectory mayContain: 1.3.6.1.4.1.63.1000.1.1.1.8.1 # mayContain: mountDumpFrequency mayContain: 1.3.6.1.4.1.63.1000.1.1.1.8.4 # mayContain: mountOption mayContain: 1.3.6.1.4.1.63.1000.1.1.1.8.3 # mayContain: mountPassNo mayContain: 1.3.6.1.4.1.63.1000.1.1.1.8.5 # mayContain: mountType mayContain: 1.3.6.1.4.1.63.1000.1.1.1.8.2 possSuperiors: 2.5.6.5 possSuperiors: container dn: changetype: modify add: schemaUpdateNow schemaUpdateNow: 1 - # ================================================================== # Updating present elements # ================================================================== # Add the new class to the user object dn: CN=User,CN=Schema,CN=Configuration,DC=X changetype: modify add: auxiliaryClass auxiliaryClass: apple-user - # Add the new class to the computer object dn: CN=Computer,CN=Schema,CN=Configuration,DC=X changetype: modify add: auxiliaryClass auxiliaryClass: apple-computer - # Add the new class to the group object dn: CN=Group,CN=Schema,CN=Configuration,DC=X changetype: modify add: auxiliaryClass auxiliaryClass: apple-group - # Add the new class to the configuration object dn: CN=Configuration,CN=Schema,CN=Configuration,DC=X changetype: modify add: auxiliaryClass auxiliaryClass: apple-configuration -

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  • Oracle Support Master Note for Troubleshooting Advanced Queuing and Oracle Streams Propagation Issues (Doc ID 233099.1)

    - by faye.todd(at)oracle.com
    Master Note for Troubleshooting Advanced Queuing and Oracle Streams Propagation Issues (Doc ID 233099.1) Copyright (c) 2010, Oracle Corporation. All Rights Reserved. In this Document  Purpose  Last Review Date  Instructions for the Reader  Troubleshooting Details     1. Scope and Application      2. Definitions and Classifications     3. How to Use This Guide     4. Basic AQ Propagation Troubleshooting     5. Additional Troubleshooting Steps for AQ Propagation of User-Enqueued and Dequeued Messages     6. Additional Troubleshooting Steps for Propagation in an Oracle Streams Environment     7. Performance Issues  References Applies to: Oracle Server - Enterprise Edition - Version: 8.1.7.0 to 11.2.0.2 - Release: 8.1.7 to 11.2Information in this document applies to any platform. Purpose This document presents a step-by-step methodology for troubleshooting and resolving problems with Advanced Queuing Propagation in both Streams and basic Advanced Queuing environments. It also serves as a master reference for other more specific notes on Oracle Streams Propagation and Advanced Queuing Propagation issues. Last Review Date December 20, 2010 Instructions for the Reader A Troubleshooting Guide is provided to assist in debugging a specific issue. When possible, diagnostic tools are included in the document to assist in troubleshooting. Troubleshooting Details 1. Scope and Application This note is intended for Database Administrators of Oracle databases where issues are being encountered with propagating messages between advanced queues, whether the queues are used for user-created messaging systems or for Oracle Streams. It contains troubleshooting steps and links to notes for further problem resolution.It can also be used a template to document a problem when it is necessary to engage Oracle Support Services. Knowing what is NOT happening can frequently speed up the resolution process by focusing solely on the pertinent problem area. This guide is divided into five parts: Section 2: Definitions and Classifications (discusses the different types and features of propagations possible - helpful for understanding the rest of the guide) Section 3: How to Use this Guide (to be used as a start part for determining the scope of the problem and what sections to consult) Section 4. Basic AQ propagation troubleshooting (applies to both AQ propagation of user enqueued and dequeued messages as well as Oracle Streams propagations) Section 5. Additional troubleshooting steps for AQ propagation of user enqueued and dequeued messages Section 6. Additional troubleshooting steps for Oracle Streams propagation Section 7. Performance issues 2. Definitions and Classifications Given the potential scope of issues that can be encountered with AQ propagation, the first recommended step is to do some basic diagnosis to determine the type of problem that is being encountered. 2.1. What Type of Propagation is Being Used? 2.1.1. Buffered Messaging For an advanced queue, messages can be maintained on disk (persistent messaging) or in memory (buffered messaging). To determine if a queue is buffered or not, reference the GV_$BUFFERED_QUEUES view. If the queue does not appear in this view, it is persistent. 2.1.2. Propagation mode - queue-to-dblink vs queue-to-queue As of 10.2, an AQ propagation can also be defined as queue-to-dblink, or queue-to-queue: queue-to-dblink: The propagation delivers messages or events from the source queue to all subscribing queues at the destination database identified by the dblink. A single propagation schedule is used to propagate messages to all subscribing queues. Hence any changes made to this schedule will affect message delivery to all the subscribing queues. This mode does not support multiple propagations from the same source queue to the same target database. queue-to-queue: Added in 10.2, this propagation mode delivers messages or events from the source queue to a specific destination queue identified on the database link. This allows the user to have fine-grained control on the propagation schedule for message delivery. This new propagation mode also supports transparent failover when propagating to a destination Oracle RAC system. With queue-to-queue propagation, you are no longer required to re-point a database link if the owner instance of the queue fails on Oracle RAC. This mode supports multiple propagations to the same target database if the target queues are different. The default is queue-to-dblink. To verify if queue-to-queue propagation is being used, in non-Streams environments query DBA_QUEUE_SCHEDULES.DESTINATION - if a remote queue is listed along with the remote database link, then queue-to-queue propagation is being used. For Streams environments, the DBA_PROPAGATION.QUEUE_TO_QUEUE column can be checked.See the following note for a method to switch between the two modes:Document 827473.1 How to alter propagation from queue-to-queue to queue-to-dblink 2.1.3. Combined Capture and Apply (CCA) for Streams In 11g Oracle Streams environments, an optimization called Combined Capture and Apply (CCA) is implemented by default when possible. Although a propagation is configured in this case, Streams does not use it; instead it passes information directly from capture to an apply receiver. To see if CCA is in use: COLUMN CAPTURE_NAME HEADING 'Capture Name' FORMAT A30COLUMN OPTIMIZATION HEADING 'CCA Mode?' FORMAT A10SELECT CAPTURE_NAME, DECODE(OPTIMIZATION,0, 'No','Yes') OPTIMIZATIONFROM V$STREAMS_CAPTURE; Also, see the following note:Document 463820.1 Streams Combined Capture and Apply in 11g 2.2. Queue Table Compatibility There are three types of queue table compatibility. In more recent databases, queue tables may be present in all three modes of compatibility: 8.0 - earliest version, deprecated in 10.2 onwards 8.1 - support added for RAC, asynchronous notification, secure queues, queue level access control, rule-based subscribers, separate storage of history information 10.0 - if the database is in 10.1-compatible mode, then the default value for queue table compatibility is 10.0 2.3. Single vs Multiple Consumer Queue Tables If more than one recipient can dequeue a message from a queue, then its queue table is multiple consumer. You can propagate messages from a multiple-consumer queue to a single-consumer queue. Propagation from a single-consumer queue to a multiple-consumer queue is not possible. 3. How to Use This Guide 3.1. Are Messages Being Propagated at All, or is the Propagation Just Slow? Run the following query on the source database for the propagation (assuming that it is running): select TOTAL_NUMBER from DBA_QUEUE_SCHEDULES where QNAME='<source_queue_name>'; If TOTAL_NUMBER is increasing, then propagation is most likely functioning, although it may be slow. For performance issues, see Section 7. 3.2. Propagation Between Persistent User-Created Queues See Sections 4 and 5 (and optionally Section 6 if performance is an issue). 3.3. Propagation Between Buffered User-Created Queues See Sections 4, 5, and 6 (and optionally Section 7 if performance is an issue). 3.4. Propagation between Oracle Streams Queues (without Combined Capture and Apply (CCA) Optimization) See Sections 4 and 6 (and optionally Section 7 if performance is an issue). 3.5. Propagation between Oracle Streams Queues (with Combined Capture and Apply (CCA) Optimization) Although an AQ propagation is not used directly in this case, some characteristics of the message transfer are inferred from the propagation parameters used. Some parts of Sections 4 and 6 still apply. 3.6. Messaging Gateway Propagations This note does not apply to Messaging Gateway propagations. 4. Basic AQ Propagation Troubleshooting 4.1. Double-check Your Code Make sure that you are consistent in your usage of the database link(s) names, queue names, etc. It may be useful to plot a diagram of which queues are connected via which database links to make sure that the logical structure is correct. 4.2. Verify that Job Queue Processes are Running 4.2.1. Versions 10.2 and Lower - DBA_JOBS Package For versions 10.2 and lower, a scheduled propagation is managed by DBMS_JOB package. The propagation is performed by job queue process background processes. Therefore we need to verify that there are sufficient processes available for the propagation process. We should have at least 4 job queue processes running and preferably more depending on the number of other jobs running in the database. It should be noted that for AQ specific work, AQ will only ever use half of the job queue processes available.An issue caused by an inadequate job queue processes parameter setting is described in the following note:Document 298015.1 Kwqjswproc:Excep After Loop: Assigning To Self 4.2.1.1. Job Queue Processes in Initalization Parameter File The parameter JOB_QUEUE_PROCESSES in the init.ora/spfile should be > 0. The value can be changed dynamically via connect / as sysdbaalter system set JOB_QUEUE_PROCESSES=10; 4.2.1.2. Job Queue Processes in Memory The following command will show how many job queue processes are currentlyin use by this instance (this may be different than what is in the init.ora/spfile): connect / as sysdbashow parameter job; 4.2.1.3. OS PIDs Corresponding to Job Queue Processes Identify the operating system process ids (spids) of job queue processes involved in propagation via select p.SPID, p.PROGRAM from V$PROCESS p, DBA_JOBS_RUNNING jr, V$SESSION s, DBA_JOBS j where s.SID=jr.SID and s.PADDR=p.ADDR and jr.JOB=j.JOBand j.WHAT like '%sys.dbms_aqadm.aq$_propaq(job)%'; and these SPIDs can be used to check at the operating system level that they exist.In 8i a job queue process will have a name similar to: ora_snp1_<instance_name>.In 9i onwards you will see a coordinator process: ora_cjq0_ and multiple slave processes: ora_jnnn_<instance_name>, where nnn is an integer between 1 and 999. 4.2.2. Version 11.1 and Above - Oracle Scheduler In version 11.1 and above, Oracle Scheduler is used to perform AQ and Streams propagations. Oracle Scheduler automatically tunes the number of slave processes for these jobs based on the load on the computer system, and the JOB_QUEUE_PROCESSES initialization parameter is only used to specify the maximum number of slave processes. Therefore, the JOB_QUEUE_PROCESSES initialization parameter does not need to be set (it defaults to a very high number), unless you want to limit the number of slaves that can be created. If JOB_QUEUE_PROCESSES = 0, no propagation jobs will run.See the following note for a discussion of Oracle Streams 11g and Oracle Scheduler:Document 1083608.1 11g Streams and Oracle Scheduler 4.2.2.1. Job Queue Processes in Initalization Parameter File The parameter JOB_QUEUE_PROCESSES in the init.ora/spfile should be > 0, and preferably be left at its default value. The value can be changed dynamically via connect / as sysdbaalter system set JOB_QUEUE_PROCESSES=10; To set the JOB_QUEUE_PROCESSES parameter to its default value, run: connect / as sysdbaalter system reset JOB_QUEUE_PROCESSES; and then bounce the instance. 4.2.2.2. Job Queue Processes in Memory The following command will show how many job queue processes are currently in use by this instance (this may be different than what is in the init.ora/spfile): connect / as sysdbashow parameter job; 4.2.2.3. OS PIDs Corresponding to Job Queue Processes Identify the operating system process ids (SPIDs) of job queue processes involved in propagation via col PROGRAM for a30select p.SPID, p.PROGRAM, j.JOB_namefrom v$PROCESS p, DBA_SCHEDULER_RUNNING_JOBS jr, V$SESSION s, DBA_SCHEDULER_JOBS j where s.SID=jr.SESSION_ID and s.PADDR=p.ADDRand jr.JOB_name=j.JOB_NAME and j.JOB_NAME like '%AQ_JOB$_%'; and these SPIDs can be used to check at the operating system level that they exist.You will see a coordinator process: ora_cjq0_ and multiple slave processes: ora_jnnn_<instance_name>, where nnn is an integer between 1 and 999. 4.3. Check the Alert Log and Any Associated Trace Files The first place to check for propagation failures is the alert logs at all sites (local and if relevant all remote sites). When a job queue process attempts to execute a schedule and fails it will always write an error stack to the alert log. This error stack will also be written in a job queue process trace file, which will be written to the BACKGROUND_DUMP_DEST location for 10.2 and below, and in the DIAGNOSTIC_DEST location for 11g. The fact that errors are written to the alert log demonstrates that the schedule is executing. This means that the problem could be with the set up of the schedule. In this example the ORA-02068 demonstrates that the failure was at the remote site. Further investigation revealed that the remote database was not open, hence the ORA-03114 error. Starting the database resolved the problem. Thu Feb 14 10:40:05 2002 Propagation Schedule for (AQADM.MULTIPLEQ, SHANE816.WORLD) encountered following error:ORA-04052: error occurred when looking up Remote object [email protected]: error occurred at recursive SQL level 4ORA-02068: following severe error from SHANE816ORA-03114: not connected to ORACLEORA-06512: at "SYS.DBMS_AQADM_SYS", line 4770ORA-06512: at "SYS.DBMS_AQADM", line 548ORA-06512: at line 1 Other potential errors that may be written to the alert log can be found in the following notes:Document 827184.1 AQ Propagation with CLOB data types Fails with ORA-22990 (11.1)Document 846297.1 AQ Propagation Fails : ORA-00600[kope2upic2954] or Ora-00600[Kghsstream_copyn] (10.2, 11.1)Document 731292.1 ORA-25215 Reported on Local Propagation When Using Transformation with ANYDATA queue tables (10.2, 11.1, 11.2)Document 365093.1 ORA-07445 [kwqppay2aqe()+7360] Reported on Propagation of a Transformed Message (10.1, 10.2)Document 219416.1 Advanced Queuing Propagation Fails with ORA-22922 (9.0)Document 1203544.1 AQ Propagation Aborted with ORA-600 [ociksin: invalid status] on SYS.DBMS_AQADM_SYS.AQ$_PROPAGATION_PROCEDURE After Upgrade (11.1, 11.2)Document 1087324.1 ORA-01405 ORA-01422 reported by Advanced Queuing Propagation schedules after RAC reconfiguration (10.2)Document 1079577.1 Advanced Queuing Propagation Fails With "ORA-22370 incorrect usage of method" (9.2, 10.2, 11.1, 11.2)Document 332792.1 ORA-04061 error relating to SYS.DBMS_PRVTAQIP reported when setting up Statspack (8.1, 9.0, 9.2, 10.1)Document 353325.1 ORA-24056: Internal inconsistency for QUEUE <queue_name> and destination <dblink> (8.1, 9.0, 9.2, 10.1, 10.2, 11.1, 11.2)Document 787367.1 ORA-22275 reported on Propagating Messages with LOB component when propagating between 10.1 and 10.2 (10.1, 10.2)Document 566622.1 ORA-22275 when propagating >4K AQ$_JMS_TEXT_MESSAGEs from 9.2.0.8 to 10.2.0.1 (9.2, 10.1)Document 731539.1 ORA-29268: HTTP client error 401 Unauthorized Error when the AQ Servlet attempts to Propagate a message via HTTP (9.0, 9.2, 10.1, 10.2, 11.1)Document 253131.1 Concurrent Writes May Corrupt LOB Segment When Using Auto Segment Space Management (ORA-1555) (9.2)Document 118884.1 How to unschedule a propagation schedule stuck in pending stateDocument 222992.1 DBMS_AQADM.DISABLE_PROPAGATION_SCHEDULE Returns ORA-24082Document 282987.1 Propagated Messages marked UNDELIVERABLE after Drop and Recreate Of Remote QueueDocument 1204080.1 AQ Propagation Failing With ORA-25329 After Upgraded From 8i or 9i to 10g or 11g.Document 1233675.1 AQ Propagation stops after upgrade to 11.2.0.1 ORA-30757 4.3.1. Errors Related to Incorrect Network Configuration The most common propagation errors result from an incorrect network configuration. The list below contains common errors caused by tnsnames.ora file or database links being configured incorrectly: - ORA-12154: TNS:could not resolve service name- ORA-12505: TNS:listener does not currently know of SID given in connect descriptor- ORA-12514: TNS:listener could not resolve SERVICE_NAME - ORA-12541: TNS-12541 TNS:no listener 4.4. Check the Database Links Exist and are Functioning Correctly For schedules to remote databases confirm the database link exists via. SQL> col DBLINK for a45SQL> select QNAME, NVL(REGEXP_SUBSTR(DESTINATION, '[^@]+', 1, 2), DESTINATION) dblink2 from DBA_QUEUE_SCHEDULES3 where MESSAGE_DELIVERY_MODE = 'PERSISTENT';QNAME DBLINK------------------------------ ---------------------------------------------MY_QUEUE ORCL102B.WORLD Connect as the owner of the link and select across it to verify it works and connects to the database we expect. i.e. select * from ALL_QUEUES@ ORCL102B.WORLD; You need to ensure that the userid that scheduled the propagation (using DBMS_AQADM.SCHEDULE_PROPAGATION or DBMS_PROPAGATION_ADM.CREATE_PROPAGATION if using Streams) has access to the database link for the destination. 4.5. Has Propagation Been Correctly Scheduled? Check that the propagation schedule has been created and that a job queue process has been assigned. Look for the entry in DBA_QUEUE_SCHEDULES and SYS.AQ$_SCHEDULES for your schedule. For 10g and below, check that it has a JOBNO entry in SYS.AQ$_SCHEDULES, and that there is an entry in DBA_JOBS with that JOBNO. For 11g and above, check that the schedule has a JOB_NAME entry in SYS.AQ$_SCHEDULES, and that there is an entry in DBA_SCHEDULER_JOBS with that JOB_NAME. Check the destination is as intended and spelled correctly. SQL> select SCHEMA, QNAME, DESTINATION, SCHEDULE_DISABLED, PROCESS_NAME from DBA_QUEUE_SCHEDULES;SCHEMA QNAME DESTINATION S PROCESS------- ---------- ------------------ - -----------AQADM MULTIPLEQ AQ$_LOCAL N J000 AQ$_LOCAL in the destination column shows that the queue to which we are propagating to is in the same database as the source queue. If the propagation was to a remote (different) database, a database link will be in the DESTINATION column. The entry in the SCHEDULE_DISABLED column, N, means that the schedule is NOT disabled. If Y (yes) appears in this column, propagation is disabled and the schedule will not be executed. If not using Oracle Streams, propagation should resume once you have enabled the schedule by invoking DBMS_AQADM.ENABLE_PROPAGATION_SCHEDULE (for 10.2 Oracle Streams and above, the DBMS_PROPAGATION_ADM.START_PROPAGATION procedure should be used). The PROCESS_NAME is the name of the job queue process currently allocated to execute the schedule. This process is allocated dynamically at execution time. If the PROCESS_NAME column is null (empty) the schedule is not currently executing. You may need to execute this statement a number of times to verify if a process is being allocated. If a process is at some time allocated to the schedule, it is attempting to execute. SQL> select SCHEMA, QNAME, LAST_RUN_DATE, NEXT_RUN_DATE from DBA_QUEUE_SCHEDULES;SCHEMA QNAME LAST_RUN_DATE NEXT_RUN_DATE------ ----- ----------------------- ----------------------- AQADM MULTIPLEQ 13-FEB-2002 13:18:57 13-FEB-2002 13:20:30 In 11g, these dates are expressed in TIMESTAMP WITH TIME ZONE datatypes. If the NEXT_RUN_DATE and NEXT_RUN_TIME columns are null when this statement is executed, the scheduled propagation is currently in progress. If they never change it would suggest that the schedule itself is never executing. If the next scheduled execution is too far away, change the NEXT_TIME parameter of the schedule so that schedules are executed more frequently (assuming that the window is not set to be infinite). Parameters of a schedule can be changed using the DBMS_AQADM.ALTER_PROPAGATION_SCHEDULE call. In 10g and below, scheduling propagation posts a job in the DBA_JOBS view. The columns are more or less the same as DBA_QUEUE_SCHEDULES so you just need to recognize the job and verify that it exists. SQL> select JOB, WHAT from DBA_JOBS where WHAT like '%sys.dbms_aqadm.aq$_propaq(job)%';JOB WHAT---- ----------------- 720 next_date := sys.dbms_aqadm.aq$_propaq(job); For 11g, scheduling propagation posts a job in DBA_SCHEDULER_JOBS instead: SQL> select JOB_NAME from DBA_SCHEDULER_JOBS where JOB_NAME like 'AQ_JOB$_%';JOB_NAME------------------------------AQ_JOB$_41 If no job exists, check DBA_QUEUE_SCHEDULES to make sure that the schedule has not been disabled. For 10g and below, the job number is dynamic for AQ propagation schedules. The procedure that is executed to expedite a propagation schedule runs, removes itself from DBA_JOBS, and then reposts a new job for the next scheduled propagation. The job number should therefore always increment unless the schedule has been set up to run indefinitely. 4.6. Is the Schedule Executing but Failing to Complete? Run the following query: SQL> select FAILURES, LAST_ERROR_MSG from DBA_QUEUE_SCHEDULES;FAILURES LAST_ERROR_MSG------------ -----------------------1 ORA-25207: enqueue failed, queue AQADM.INQ is disabled from enqueueingORA-02063: preceding line from SHANE816 The failures column shows how many times we have attempted to execute the schedule and failed. Oracle will attempt to execute the schedule 16 times after which it will be removed from the DBA_JOBS or DBA_SCHEDULER_JOBS view and the schedule will become disabled. The column DBA_QUEUE_SCHEDULES.SCHEDULE_DISABLED will show 'Y'. For 11g and above, the DBA_SCHEDULER_JOBS.STATE column will show 'BROKEN' for the job corresponding to DBA_QUEUE_SCHEDULES.JOB_NAME. Prior to 10g the back off algorithm for failures was exponential, whereas from 10g onwards it is linear. The propagation will become disabled on the 17th attempt. Only the last execution failure will be reflected in the LAST_ERROR_MSG column. That is, if the schedule fails 5 times for 5 different reasons, only the last set of errors will be recorded in DBA_QUEUE_SCHEDULES. Any errors need to be resolved to allow propagation to continue. If propagation has also become disabled due to 17 failures, first resolve the reason for the error and then re-enable the schedule using the DBMS_AQADM.ENABLE_PROPAGATION_SCHEDULE procedure, or DBMS_PROPAGATION_ADM.START_PROPAGATION if using 10.2 or above Oracle Streams. As soon as the schedule executes successfully the error message entries will be deleted. Oracle does not keep a history of past failures. However, when using Oracle Streams, the errors will be retained in the DBA_PROPAGATION view even after the schedule resumes successfully. See the following note for instructions on how to clear out the errors from the DBA_PROPAGATION view:Document 808136.1 How to clear the old errors from DBA_PROPAGATION view?If a schedule is active and no errors are being reported then the source queue may not have any messages to be propagated. 4.7. Do the Propagation Notification Queue Table and Queue Exist? Check to see that the propagation notification queue table and queue exist and are enabled for enqueue and dequeue. Propagation makes use of the propagation notification queue for handling propagation run-time events, and the messages in this queue are stored in a SYS-owned queue table. This queue should never be stopped or dropped and the corresponding queue table never be dropped. 10g and belowThe propagation notification queue table is of the format SYS.AQ$_PROP_TABLE_n, where 'n' is the RAC instance number, i.e. '1' for a non-RAC environment. This queue and queue table are created implicitly when propagation is first scheduled. If propagation has been scheduled and these objects do not exist, try unscheduling and rescheduling propagation. If they still do not exist contact Oracle Support. SQL> select QUEUE_TABLE from DBA_QUEUE_TABLES2 where QUEUE_TABLE like '%PROP_TABLE%' and OWNER = 'SYS';QUEUE_TABLE------------------------------AQ$_PROP_TABLE_1SQL> select NAME, ENQUEUE_ENABLED, DEQUEUE_ENABLED2 from DBA_QUEUES where owner='SYS'3 and QUEUE_TABLE like '%PROP_TABLE%';NAME ENQUEUE DEQUEUE------------------------------ ------- -------AQ$_PROP_NOTIFY_1 YES YESAQ$_AQ$_PROP_TABLE_1_E NO NO If the AQ$_PROP_NOTIFY_1 queue is not enabled for enqueue or dequeue, it should be so enabled using DBMS_AQADM.START_QUEUE. However, the exception queue AQ$_AQ$_PROP_TABLE_1_E should not be enabled for enqueue or dequeue.11g and aboveThe propagation notification queue table is of the format SYS.AQ_PROP_TABLE, and is created when the database is created. If they do not exist, contact Oracle Support. SQL> select QUEUE_TABLE from DBA_QUEUE_TABLES2 where QUEUE_TABLE like '%PROP_TABLE%' and OWNER = 'SYS';QUEUE_TABLE------------------------------AQ_PROP_TABLESQL> select NAME, ENQUEUE_ENABLED, DEQUEUE_ENABLED2 from DBA_QUEUES where owner='SYS'3 and QUEUE_TABLE like '%PROP_TABLE%';NAME ENQUEUE DEQUEUE------------------------------ ------- -------AQ_PROP_NOTIFY YES YESAQ$_AQ_PROP_TABLE_E NO NO If the AQ_PROP_NOTIFY queue is not enabled for enqueue or dequeue, it should be so enabled using DBMS_AQADM.START_QUEUE. However, the exception queue AQ$_AQ$_PROP_TABLE_E should not be enabled for enqueue or dequeue. 4.8. Does the Remote Queue Exist and is it Enabled for Enqueueing? Check that the remote queue the propagation is transferring messages to exists and is enabled for enqueue: SQL> select DESTINATION from USER_QUEUE_SCHEDULES where QNAME = 'OUTQ';DESTINATION-----------------------------------------------------------------------------"AQADM"."INQ"@M2V102.ESSQL> select OWNER, NAME, ENQUEUE_ENABLED, DEQUEUE_ENABLED from [email protected];OWNER NAME ENQUEUE DEQUEUE-------- ------ ----------- -----------AQADM INQ YES YES 4.9. Do the Target and Source Database Charactersets Differ? If a message fails to propagate, check the database charactersets of the source and target databases. Investigate whether the same message can propagate between the databases with the same characterset or it is only a particular combination of charactersets which causes a problem. 4.10. Check the Queue Table Type Agreement Propagation is not possible between queue tables which have types that differ in some respect. One way to determine if this is the case is to run the DBMS_AQADM.VERIFY_QUEUE_TYPES procedure for the two queues that the propagation operates on. If the types do not agree, DBMS_AQADM.VERIFY_QUEUE_TYPES will return '0'.For AQ propagation between databases which have different NLS_LENGTH_SEMANTICS settings, propagation will not work, unless the queues are Oracle Streams ANYDATA queues.See the following notes for issues caused by lack of type agreement:Document 1079577.1 Advanced Queuing Propagation Fails With "ORA-22370: incorrect usage of method"Document 282987.1 Propagated Messages marked UNDELIVERABLE after Drop and Recreate Of Remote QueueDocument 353754.1 Streams Messaging Propagation Fails between Single and Multi-byte Charactersets when using Chararacter Length Semantics in the ADT 4.11. Enable Propagation Tracing 4.11.1. System Level This is set it in the init.ora/spfile as follows: event="24040 trace name context forever, level 10" and restart the instanceThis event cannot be set dynamically with an alter system command until version 10.2: SQL> alter system set events '24040 trace name context forever, level 10'; To unset the event: SQL> alter system set events '24040 trace name context off'; Debugging information will be logged to job queue trace file(s) (jnnn) as propagation takes place. You can check the trace file for errors, and for statements indicating that messages have been sent. For the most part the trace information is understandable. This trace should also be uploaded to Oracle Support if a service request is created. 4.11.2. Attaching to a Specific Process We can also attach to an existing job queue processes that is running a propagation schedule and trace it individually using the oradebug utility, as follows:10.2 and below connect / as sysdbaselect p.SPID, p.PROGRAM from v$PROCESS p, DBA_JOBS_RUNNING jr, V$SESSION s, DBA_JOBS j where s.SID=jr.SID and s.PADDR=p.ADDR and jr.JOB=j.JOB and j.WHAT like '%sys.dbms_aqadm.aq$_propaq(job)%';-- For the process id (SPID) attach to it via oradebug and generate the following traceoradebug setospid <SPID>oradebug unlimitoradebug Event 10046 trace name context forever, level 12oradebug Event 24040 trace name context forever, level 10-- Trace the process for 5 minutesoradebug Event 10046 trace name context offoradebug Event 24040 trace name context off-- The following command returns the pathname/filename to the file being written tooradebug tracefile_name 11g connect / as sysdbacol PROGRAM for a30select p.SPID, p.PROGRAM, j.JOB_NAMEfrom v$PROCESS p, DBA_SCHEDULER_RUNNING_JOBS jr, V$SESSION s, DBA_SCHEDULER_JOBS j where s.SID=jr.SESSION_ID and s.PADDR=p.ADDR and jr.JOB_NAME=j.JOB_NAME and j.JOB_NAME like '%AQ_JOB$_%';-- For the process id (SPID) attach to it via oradebug and generate the following traceoradebug setospid <SPID>oradebug unlimitoradebug Event 10046 trace name context forever, level 12oradebug Event 24040 trace name context forever, level 10-- Trace the process for 5 minutesoradebug Event 10046 trace name context offoradebug Event 24040 trace name context off-- The following command returns the pathname/filename to the file being written tooradebug tracefile_name 4.11.3. Further Tracing The previous tracing steps only trace the job queue process executing the propagation on the source. At times it is useful to trace the propagation receiver process (the session which is enqueueing the messages into the target queue) on the target database which is associated with the job queue process on the source database.These following queries provide ways of identifying the processes involved in propagation so that you can attach to them via oradebug to generate trace information.In order to identify the propagation receiver process you need to execute the query as a user with privileges to access the v$ views in both the local and remote databases so the database link must connect as a user with those privileges in the remote database. The <DBLINK> in the queries should be replaced by the appropriate database link.The queries have two forms due to the differences between operating systems. The value returned by 'Rem Process' is the operating system identifier of the propagation receiver on the remote database. Once identified, this process can be attached to and traced on the remote database using the commands given in Section 4.11.2.10.2 and below - Windows select pl.SPID "JobQ Process", pl.PROGRAM, sr.PROCESS "Rem Process" from v$PROCESS pl, DBA_JOBS_RUNNING jr, V$SESSION s, DBA_JOBS j, V$SESSION@<DBLINK> sr where s.SID=jr.SID and s.PADDR=pl.ADDR and jr.JOB=j.JOB and j.WHAT like '%sys.dbms_aqadm.aq$_propaq(job)%' and pl.SPID=substr(sr.PROCESS, instr(sr.PROCESS,':')+1); 10.2 and below - Unix select pl.SPID "JobQ Process", pl.PROGRAM, sr.PROCESS "Rem Process" from V$PROCESS pl, DBA_JOBS_RUNNING jr, V$SESSION s, DBA_JOBS j, V$SESSION@<DBLINK> sr where s.SID=jr.SID and s.PADDR=pl.ADDR and jr.JOB=j.JOB and j.WHAT like '%sys.dbms_aqadm.aq$_propaq(job)%' and pl.SPID=sr.PROCESS; 11g - Windows select pl.SPID "JobQ Process", pl.PROGRAM, sr.PROCESS "Rem Process" from V$PROCESS pl, DBA_SCHEDULER_RUNNING_JOBS jr, V$SESSION s, DBA_SCHEDULER_JOBS j, V$SESSION@<DBLINK> sr where s.SID=jr.SESSION_ID and s.PADDR=pl.ADDR and jr.JOB_NAME=j.JOB_NAME and j.JOB_NAME like '%AQ_JOB$_%%' and pl.SPID=substr(sr.PROCESS, instr(sr.PROCESS,':')+1); 11g - Unix select pl.SPID "JobQ Process", pl.PROGRAM, sr.PROCESS "Rem Process" from V$PROCESS pl, DBA_SCHEDULER_RUNNING_JOBS jr, V$SESSION s, DBA_SCHEDULER_JOBS j, V$SESSION@<DBLINK> sr where s.SID=jr.SESSION_ID and s.PADDR=pl.ADDR and jr.JOB_NAME=j.JOB_NAME and j.JOB_NAME like '%AQ_JOB$_%%' and pl.SPID=sr.PROCESS;   5. Additional Troubleshooting Steps for AQ Propagation of User-Enqueued and Dequeued Messages 5.1. Check the Privileges of All Users Involved Ensure that the owner of the database link has the necessary privileges on the aq packages. SQL> select TABLE_NAME, PRIVILEGE from USER_TAB_PRIVS;TABLE_NAME PRIVILEGE------------------------------ ----------------------------------------DBMS_LOCK EXECUTEDBMS_AQ EXECUTEDBMS_AQADM EXECUTEDBMS_AQ_BQVIEW EXECUTEQT52814_BUFFER SELECT Note that when queue table is created, a view called QT<nnn>_BUFFER is created in the SYS schema, and the queue table owner is given SELECT privileges on it. The <nnn> corresponds to the object_id of the associated queue table. SQL> select * from USER_ROLE_PRIVS;USERNAME GRANTED_ROLE ADM DEF OS_------------------------------ ------------------------------ ---- ---- ---AQ_USER1 AQ_ADMINISTRATOR_ROLE NO YES NOAQ_USER1 CONNECT NO YES NOAQ_USER1 RESOURCE NO YES NO It is good practice to configure central AQ administrative user. All admin and processing jobs are created, executed and administered as this user. This configuration is not mandatory however, and the database link can be owned by any existing queue user. If this latter configuration is used, ensure that the connecting user has the necessary privileges on the AQ packages and objects involved. Privileges for an AQ Administrative user Execute on DBMS_AQADM Execute on DBMS_AQ Granted the AQ_ADMINISTRATOR_ROLE Privileges for an AQ user Execute on DBMS_AQ Execute on the message payload Enqueue privileges on the remote queue Dequeue privileges on the originating queue Privileges need to be confirmed on both sites when propagation is scheduled to remote destinations. Verify that the user ID used to login to the destination through the database link has been granted privileges to use AQ. 5.2. Verify Queue Payload Types AQ will not propagate messages from one queue to another if the payload types of the two queues are not verified to be equivalent. An AQ administrator can verify if the source and destination's payload types match by executing the DBMS_AQADM.VERIFY_QUEUE_TYPES procedure. The results of the type checking will be stored in the SYS.AQ$_MESSAGE_TYPES table. This table can be accessed using the object identifier OID of the source queue and the address database link of the destination queue, i.e. [schema.]queue_name[@destination]. Prior to Oracle 9i the payload (message type) had to be the same for all the queue tables involved in propagation. From Oracle9i onwards a transformation can be used so that payloads can be converted from one type to another. The following procedural call made on the source database can verify whether we can propagate between the source and the destination queue tables. connect aq_user1/[email protected] serverout onDECLARErc_value number;BEGINDBMS_AQADM.VERIFY_QUEUE_TYPES(src_queue_name => 'AQ_USER1.Q_1', dest_queue_name => 'AQ_USER2.Q_2',destination => 'dbl_aq_user2.es',rc => rc_value);dbms_output.put_line('rc_value code is '||rc_value);END;/ If propagation is possible then the return code value will be 1. If it is 0 then propagation is not possible and further investigation of the types and transformations used by and in conjunction with the queue tables is required. With regard to comparison of the types the following sql can be used to extract the DDL for a specific type with' %' changed appropriately on the source and target. This can then be compared for the source and target. SET LONG 20000 set pagesize 50 EXECUTE DBMS_METADATA.SET_TRANSFORM_PARAM(DBMS_METADATA.SESSION_TRANSFORM, 'STORAGE',false); SELECT DBMS_METADATA.GET_DDL('TYPE',t.type_name) from user_types t WHERE t.type_name like '%'; EXECUTE DBMS_METADATA.SET_TRANSFORM_PARAM(DBMS_METADATA.SESSION_TRANSFORM, 'DEFAULT'); 5.3. Check Message State and Destination The first step in this process is to identify the queue table associated with the problem source queue. Although you schedule propagation for a specific queue, most of the meta-data associated with that queue is stored in the underlying queue table. The following statement finds the queue table for a given queue (note that this is a multiple-consumer queue table). SQL> select QUEUE_TABLE from DBA_QUEUES where NAME = 'MULTIPLEQ';QUEUE_TABLE --------------------MULTIPLEQTABLE For a small amount of messages in a multiple-consumer queue table, the following query can be run: SQL> select MSG_STATE, CONSUMER_NAME, ADDRESS from AQ$MULTIPLEQTABLE where QUEUE = 'MULTIPLEQ';MSG_STATE CONSUMER_NAME ADDRESS-------------- ----------------------- -------------READY AQUSER2 [email protected] AQUSER1READY AQUSER3 AQADM.INQ In this example we see 2 messages ready to be propagated to remote queues and 1 that is not. If the address column is blank, the message is not scheduled for propagation and can only be dequeued from the queue upon which it was enqueued. The MSG_STATE column values are discussed in Document 102330.1 Advanced Queueing MSG_STATE Values and their Interpretation. If the address column has a value, the message has been enqueued for propagation to another queue. The first row in the example includes a database link (@M2V102.ES). This demonstrates that the message should be propagated to a queue at a remote database. The third row does not include a database link so will be propagated to a queue that resides on the same database as the source queue. The consumer name is the intended recipient at the target queue. Note that we are not querying the base queue table directly; rather, we are querying a view that is available on top of every queue table, AQ$<queue_table_name>.A more realistic query in an environment where the queue table contains thousands of messages is8.0.3-compatible multiple-consumer queue table and all compatibility single-consumer queue tables select count(*), MSG_STATE, QUEUE from AQ$<queue_table_name>  group by MSG_STATE, QUEUE; 8.1.3 and 10.0-compatible queue tables select count(*), MSG_STATE, QUEUE, CONSUMER_NAME from AQ$<queue_table_name>group by MSG_STATE, QUEUE, CONSUMER_NAME; For multiple-consumer queue tables, if you did not see the expected CONSUMER_NAME , check the syntax of the enqueue code and verify the recipients are declared correctly. If a recipients list is not used on enqueue, check the subscriber list in the AQ$_<queue_table_name>_S view (note that a single-consumer queue table does not have a subscriber view. This view records all members of the default subscription list which were added using the DBMS_AQADM.ADD_SUBSCRIBER procedure and also those enqueued using a recipient list. SQL> select QUEUE, NAME, ADDRESS from AQ$MULTIPLEQTABLE_S;QUEUE NAME ADDRESS---------- ----------- -------------MULTIPLEQ AQUSER2 [email protected] AQUSER1 In this example we have 2 subscribers registered with the queue. We have a local subscriber AQUSER1, and a remote subscriber AQUSER2, on the queue INQ, owned by AQADM, at M2V102.ES. Unless overridden with a recipient list during enqueue every message enqueued to this queue will be propagated to INQ at M2V102.ES.For 8.1 style and above multiple consumer queue tables, you can also check the following information at the target: select CONSUMER_NAME, DEQ_TXN_ID, DEQ_TIME, DEQ_USER_ID, PROPAGATED_MSGID from AQ$<queue_table_name> where QUEUE = '<QUEUE_NAME>'; For 8.0 style queues, if the queue table supports multiple consumers you can obtain the same information from the history column of the queue table: select h.CONSUMER, h.TRANSACTION_ID, h.DEQ_TIME, h.DEQ_USER, h.PROPAGATED_MSGIDfrom AQ$<queue_table_name> t, table(t.history) h where t.Q_NAME = '<QUEUE_NAME>'; A non-NULL TRANSACTION_ID indicates that the message was successfully propagated. Further, the DEQ_TIME indicates the time of propagation, the DEQ_USER indicates the userid used for propagation, and the PROPAGATED_MSGID indicates the message ID of the message that was enqueued at the destination. 6. Additional Troubleshooting Steps for Propagation in an Oracle Streams Environment 6.1. Is the Propagation Enabled? For a propagation job to propagate messages, the propagation must be enabled. For Streams, a special view called DBA_PROPAGATION exists to convey information about Streams propagations. If messages are not being propagated by a propagation as expected, then the propagation might not be enabled. To query for this: SELECT p.PROPAGATION_NAME, DECODE(s.SCHEDULE_DISABLED, 'Y', 'Disabled','N', 'Enabled') SCHEDULE_DISABLED, s.PROCESS_NAME, s.FAILURES, s.LAST_ERROR_MSGFROM DBA_QUEUE_SCHEDULES s, DBA_PROPAGATION pWHERE p.DESTINATION_DBLINK = NVL(REGEXP_SUBSTR(s.DESTINATION, '[^@]+', 1, 2), s.DESTINATION) AND s.SCHEMA = p.SOURCE_QUEUE_OWNER AND s.QNAME = p.SOURCE_QUEUE_NAME AND MESSAGE_DELIVERY_MODE = 'PERSISTENT' order by PROPAGATION_NAME; At times, the propagation job may become "broken" or fail to start after an error has been encountered or after a database restart. If an error is indicated by the above query, an attempt to disable the propagation and then re-enable it can be made. In the examples below, for the propagation named STRMADMIN_PROPAGATE where the queue name is STREAMS_QUEUE owned by STRMADMIN and the destination database link is ORCL2.WORLD, the commands would be:10.2 and above exec dbms_propagation_adm.stop_propagation('STRMADMIN_PROPAGATE'); exec dbms_propagation_adm.start_propagation('STRMADMIN_PROPAGATE'); If the above does not fix the problem, stop the propagation specifying the force parameter (2nd parameter on stop_propagation) as TRUE: exec dbms_propagation_adm.stop_propagation('STRMADMIN_PROPAGATE',true); exec dbms_propagation_adm.start_propagation('STRMADMIN_PROPAGATE'); The statistics for the propagation as well as any old error messages are cleared when the force parameter is set to TRUE. Therefore if the propagation schedule is stopped with FORCE set to TRUE, and upon restart there is still an error message in DBA_PROPAGATION, then the error message is current.9.2 or 10.1 exec dbms_aqadm.disable_propagation_schedule('STRMADMIN.STREAMS_QUEUE','ORCL2.WORLD'); exec dbms.aqadm.enable_propagation_schedule('STRMADMIN.STREAMS_QUEUE','ORCL2.WORLD'); If the above does not fix the problem, perform an unschedule of propagation and then schedule_propagation: exec dbms_aqadm.unschedule_propagation('STRMADMIN.STREAMS_QUEUE','ORCL2.WORLD'); exec dbms_aqadm.schedule_propagation('STRMADMIN.STREAMS_QUEUE','ORCL2.WORLD'); Typically if the error from the first query in Section 6.1 recurs after restarting the propagation as shown above, further troubleshooting of the error is needed. 6.2. Check Propagation Rule Sets and Transformations Inspect the configuration of the rules in the rule set that is associated with the propagation process to make sure that they evaluate to TRUE as expected. If not, then the object or schema will not be propagated. Remember that when a negative rule evaluates to TRUE, the specified object or schema will not be propagated. Finally inspect any rule-based transformations that are implemented with propagation to make sure they are changing the data in the intended way.The following query shows what rule sets are assigned to a propagation: select PROPAGATION_NAME, RULE_SET_OWNER||'.'||RULE_SET_NAME "Positive Rule Set",NEGATIVE_RULE_SET_OWNER||'.'||NEGATIVE_RULE_SET_NAME "Negative Rule Set"from DBA_PROPAGATION; The next two queries list the propagation rules and their conditions. The first is for the positive rule set, the second is for the negative rule set: set long 4000select rsr.RULE_SET_OWNER||'.'||rsr.RULE_SET_NAME RULE_SET ,rsr.RULE_OWNER||'.'||rsr.RULE_NAME RULE_NAME,r.RULE_CONDITION CONDITION fromDBA_RULE_SET_RULES rsr, DBA_RULES rwhere rsr.RULE_NAME = r.RULE_NAME and rsr.RULE_OWNER = r.RULE_OWNER and RULE_SET_NAME in(select RULE_SET_NAME from DBA_PROPAGATION) order by rsr.RULE_SET_OWNER, rsr.RULE_SET_NAME;   set long 4000select c.PROPAGATION_NAME, rsr.RULE_SET_OWNER||'.'||rsr.RULE_SET_NAME RULE_SET ,rsr.RULE_OWNER||'.'||rsr.RULE_NAME RULE_NAME,r.RULE_CONDITION CONDITION fromDBA_RULE_SET_RULES rsr, DBA_RULES r ,DBA_PROPAGATION cwhere rsr.RULE_NAME = r.RULE_NAME and rsr.RULE_OWNER = r.RULE_OWNER andrsr.RULE_SET_OWNER=c.NEGATIVE_RULE_SET_OWNER and rsr.RULE_SET_NAME=c.NEGATIVE_RULE_SET_NAMEand rsr.RULE_SET_NAME in(select NEGATIVE_RULE_SET_NAME from DBA_PROPAGATION) order by rsr.RULE_SET_OWNER, rsr.RULE_SET_NAME; 6.3. Determining the Total Number of Messages and Bytes Propagated As in Section 3.1, determining if messages are flowing can be instructive to see whether the propagation is entirely hung or just slow. If the propagation is not in flow control (see Section 6.5.2), but the statistics are incrementing slowly, there may be a performance issue. For Streams implementations two views are available that can assist with this that can show the number of messages sent by a propagation, as well as the number of acknowledgements being returned from the target site: the V$PROPAGATION_SENDER view at the Source site and the V$PROPAGATION_RECEIVER view at the destination site. It is helpful to query both to determine if messages are being delivered to the target. Look for the statistics to increase.Source: select QUEUE_SCHEMA, QUEUE_NAME, DBLINK,HIGH_WATER_MARK, ACKNOWLEDGEMENT, TOTAL_MSGS, TOTAL_BYTESfrom V$PROPAGATION_SENDER; Target: select SRC_QUEUE_SCHEMA, SRC_QUEUE_NAME, SRC_DBNAME, DST_QUEUE_SCHEMA, DST_QUEUE_NAME, HIGH_WATER_MARK, ACKNOWLEDGEMENT, TOTAL_MSGS from V$PROPAGATION_RECEIVER; 6.4. Check Buffered Subscribers The V$BUFFERED_SUBSCRIBERS view displays information about subscribers for all buffered queues in the instance. This view can be queried to make sure that the site that the propagation is propagating to is listed as a subscriber address for the site being propagated from: select QUEUE_SCHEMA, QUEUE_NAME, SUBSCRIBER_ADDRESS from V$BUFFERED_SUBSCRIBERS; The SUBSCRIBER_ADDRESS column will not be populated when the propagation is local (between queues on the same database). 6.5. Common Streams Propagation Errors 6.5.1. ORA-02082: A loopback database link must have a connection qualifier. This error can occur if you use the Streams Setup Wizard in Oracle Enterprise Manager without first configuring the GLOBAL_NAME for your database. 6.5.2. ORA-25307: Enqueue rate too high. Enable flow control DBA_QUEUE_SCHEDULES will display this informational message for propagation when the automatic flow control (10g feature of Streams) has been invoked.Similar to Streams capture processes, a Streams propagation process can also go into a state of 'flow control. This is an informative message that indicates flow control has been automatically enabled to reduce the rate at which messages are being enqueued into at target queue.This typically occurs when the target site is unable to keep up with the rate of messages flowing from the source site. Other than checking that the apply process is running normally on the target site, usually no action is required by the DBA. Propagation and the capture process will be resumed automatically when the target site is able to accept more messages.The following document contains more information:Document 302109.1 Streams Propagation Error: ORA-25307 Enqueue rate too high. Enable flow controlSee the following document for one potential cause of this situation:Document 1097115.1 Oracle Streams Apply Reader is in 'Paused' State 6.5.3. ORA-25315 unsupported configuration for propagation of buffered messages This error typically occurs when the target database is RAC and usually indicates that an attempt was made to propagate buffered messages with the database link pointing to an instance in the destination database which is not the owner instance of the destination queue. To resolve the problem, use queue-to-queue propagation for buffered messages. 6.5.4. ORA-600 [KWQBMCRCPTS101] after dropping / recreating propagation For cause/fixes refer to:Document 421237.1 ORA-600 [KWQBMCRCPTS101] reported by a Qmon slave process after dropping a Streams Propagation 6.5.5. Stopping or Dropping a Streams Propagation Hangs See the following note:Document 1159787.1 Troubleshooting Streams Propagation When It is Not Functioning and Attempts to Stop It Hang 6.6. Streams Propagation-Related Notes for Common Issues Document 437838.1 Streams Specific PatchesDocument 749181.1 How to Recover Streams After Dropping PropagationDocument 368912.1 Queue to Queue Propagation Schedule encountered ORA-12514 in a RAC environmentDocument 564649.1 ORA-02068/ORA-03114/ORA-03113 Errors From Streams Propagation Process - Remote Database is Available and Unschedule/Reschedule Does Not ResolveDocument 553017.1 Stream Propagation Process Errors Ora-4052 Ora-6554 From 11g To 10201Document 944846.1 Streams Propagation Fails Ora-7445 [kohrsmc]Document 745601.1 ORA-23603 'STREAMS enqueue aborted due to low SGA' Error from Streams Propagation, and V$STREAMS_CAPTURE.STATE Hanging on 'Enqueuing Message'Document 333068.1 ORA-23603: Streams Enqueue Aborted Eue To Low SGADocument 363496.1 Ora-25315 Propagating on RAC StreamsDocument 368237.1 Unable to Unschedule Propagation. Streams Queue is InvalidDocument 436332.1 dbms_propagation_adm.stop_propagation hangsDocument 727389.1 Propagation Fails With ORA-12528Document 730911.1 ORA-4063 Is Reported After Dropping Negative Prop.RulesetDocument 460471.1 Propagation Blocked by Qmon Process - Streams_queue_table / 'library cache lock' waitsDocument 1165583.1 ORA-600 [kwqpuspse0-ack] In Streams EnvironmentDocument 1059029.1 Combined Capture and Apply (CCA) : Capture aborts : ORA-1422 after schedule_propagationDocument 556309.1 Changing Propagation/ queue_to_queue : false -> true does does not work; no LCRs propagatedDocument 839568.1 Propagation failing with error: ORA-01536: space quota exceeded for tablespace ''Document 311021.1 Streams Propagation Process : Ora 12154 After Reboot with Transparent Application Failover TAF configuredDocument 359971.1 STREAMS propagation to Primary of physical Standby configuation errors with Ora-01033, Ora-02068Document 1101616.1 DBMS_PROPAGATION_ADM.DROP_PROPAGATION FAILS WITH ORA-1747 7. Performance Issues A propagation may seem to be slow if the queries from Sections 3.1 and 6.3 show that the message statistics are not changing quickly. In Oracle Streams, this more usually is due to a slow apply process at the target rather than a slow propagation. Propagation could be inferred to be slow if the message statistics are changing, and the state of a capture process according to V$STREAMS_CAPTURE.STATE is PAUSED FOR FLOW CONTROL, but an ORA-25307 'Enqueue rate too high. Enable flow control' warning is NOT observed in DBA_QUEUE_SCHEDULES per Section 6.5.2. If this is the case, see the following notes / white papers for suggestions to increase performance:Document 335516.1 Master Note for Streams Performance RecommendationsDocument 730036.1 Overview for Troubleshooting Streams Performance IssuesDocument 780733.1 Streams Propagation Tuning with Network ParametersWhite Paper: http://www.oracle.com/technetwork/database/features/availability/maa-wp-10gr2-streams-performance-130059.pdfWhite Paper: Oracle Streams Configuration Best Practices: Oracle Database 10g Release 10.2, http://www.oracle.com/technetwork/database/features/availability/maa-10gr2-streams-configuration-132039.pdf, See APPENDIX A: USING STREAMS CONFIGURATIONS OVER A NETWORKFor basic AQ propagation, the network tuning in the aforementioned Appendix A of the white paper 'Oracle Streams Configuration Best Practices: Oracle Database 10g Release 10.2' is applicable. References NOTE:102330.1 - Advanced Queueing MSG_STATE Values and their InterpretationNOTE:102771.1 - Advanced Queueing Propagation using PL/SQLNOTE:1059029.1 - Combined Capture and Apply (CCA) : Capture aborts : ORA-1422 after schedule_propagationNOTE:1079577.1 - Advanced Queuing Propagation Fails With "ORA-22370: incorrect usage of method"NOTE:1083608.1 - 11g Streams and Oracle SchedulerNOTE:1087324.1 - ORA-01405 ORA-01422 reported by Adavanced Queueing Propagation schedules after RAC reconfigurationNOTE:1097115.1 - Oracle Streams Apply Reader is in 'Paused' StateNOTE:1101616.1 - DBMS_PROPAGATION_ADM.DROP_PROPAGATION FAILS WITH ORA-1747NOTE:1159787.1 - Troubleshooting Streams Propagation When It is Not Functioning and Attempts to Stop It HangNOTE:1165583.1 - ORA-600 [kwqpuspse0-ack] In Streams EnvironmentNOTE:118884.1 - How to unschedule a propagation schedule stuck in pending stateNOTE:1203544.1 - AQ PROPAGATION ABORTED WITH ORA-600[OCIKSIN: INVALID STATUS] ON SYS.DBMS_AQADM_SYS.AQ$_PROPAGATION_PROCEDURE AFTER UPGRADENOTE:1204080.1 - AQ Propagation Failing With ORA-25329 After Upgraded From 8i or 9i to 10g or 11g.NOTE:219416.1 - Advanced Queuing Propagation fails with ORA-22922NOTE:222992.1 - DBMS_AQADM.DISABLE_PROPAGATION_SCHEDULE Returns ORA-24082NOTE:253131.1 - Concurrent Writes May Corrupt LOB Segment When Using Auto Segment Space Management (ORA-1555)NOTE:282987.1 - Propagated Messages marked UNDELIVERABLE after Drop and Recreate Of Remote QueueNOTE:298015.1 - Kwqjswproc:Excep After Loop: Assigning To SelfNOTE:302109.1 - Streams Propagation Error: ORA-25307 Enqueue rate too high. Enable flow controlNOTE:311021.1 - Streams Propagation Process : Ora 12154 After Reboot with Transparent Application Failover TAF configuredNOTE:332792.1 - ORA-04061 error relating to SYS.DBMS_PRVTAQIP reported when setting up StatspackNOTE:333068.1 - ORA-23603: Streams Enqueue Aborted Eue To Low SGANOTE:335516.1 - Master Note for Streams Performance RecommendationsNOTE:353325.1 - ORA-24056: Internal inconsistency for QUEUE and destination NOTE:353754.1 - Streams Messaging Propagation Fails between Single and Multi-byte Charactersets when using Chararacter Length Semantics in the ADT.NOTE:359971.1 - STREAMS propagation to Primary of physical Standby configuation errors with Ora-01033, Ora-02068NOTE:363496.1 - Ora-25315 Propagating on RAC StreamsNOTE:365093.1 - ORA-07445 [kwqppay2aqe()+7360] reported on Propagation of a Transformed MessageNOTE:368237.1 - Unable to Unschedule Propagation. Streams Queue is InvalidNOTE:368912.1 - Queue to Queue Propagation Schedule encountered ORA-12514 in a RAC environmentNOTE:421237.1 - ORA-600 [KWQBMCRCPTS101] reported by a Qmon slave process after dropping a Streams PropagationNOTE:436332.1 - dbms_propagation_adm.stop_propagation hangsNOTE:437838.1 - Streams Specific PatchesNOTE:460471.1 - Propagation Blocked by Qmon Process - Streams_queue_table / 'library cache lock' waitsNOTE:463820.1 - Streams Combined Capture and Apply in 11gNOTE:553017.1 - Stream Propagation Process Errors Ora-4052 Ora-6554 From 11g To 10201NOTE:556309.1 - Changing Propagation/ queue_to_queue : false -> true does does not work; no LCRs propagatedNOTE:564649.1 - ORA-02068/ORA-03114/ORA-03113 Errors From Streams Propagation Process - Remote Database is Available and Unschedule/Reschedule Does Not ResolveNOTE:566622.1 - ORA-22275 when propagating >4K AQ$_JMS_TEXT_MESSAGEs from 9.2.0.8 to 10.2.0.1NOTE:727389.1 - Propagation Fails With ORA-12528NOTE:730036.1 - Overview for Troubleshooting Streams Performance IssuesNOTE:730911.1 - ORA-4063 Is Reported After Dropping Negative Prop.RulesetNOTE:731292.1 - ORA-25215 Reported On Local Propagation When Using Transformation with ANYDATA queue tablesNOTE:731539.1 - ORA-29268: HTTP client error 401 Unauthorized Error when the AQ Servlet attempts to Propagate a message via HTTPNOTE:745601.1 - ORA-23603 'STREAMS enqueue aborted due to low SGA' Error from Streams Propagation, and V$STREAMS_CAPTURE.STATE Hanging on 'Enqueuing Message'NOTE:749181.1 - How to Recover Streams After Dropping PropagationNOTE:780733.1 - Streams Propagation Tuning with Network ParametersNOTE:787367.1 - ORA-22275 reported on Propagating Messages with LOB component when propagating between 10.1 and 10.2NOTE:808136.1 - How to clear the old errors from DBA_PROPAGATION view ?NOTE:827184.1 - AQ Propagation with CLOB data types Fails with ORA-22990NOTE:827473.1 - How to alter propagation from queue_to_queue to queue_to_dblinkNOTE:839568.1 - Propagation failing with error: ORA-01536: space quota exceeded for tablespace ''NOTE:846297.1 - AQ Propagation Fails : ORA-00600[kope2upic2954] or Ora-00600[Kghsstream_copyn]NOTE:944846.1 - Streams Propagation Fails Ora-7445 [kohrsmc]

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  • Oracle Embedded - Duração de meio dia - 14/Abr/10

    - by Claudia Costa
    Convidamo-lo a participar num evento que a Oracle irá realizar no próximo dia 14 de Abril, dedicado a soluções para sistemas Embedded.   A Oracle tem sido desde sempre o líder indisputado - em termos de desempenho, fiabilidade e escalabilidade - em sistemas de gestão de base de dados para aplicações críticas de gestão das grandes organizações. Hoje, no entanto, as aplicações críticas são implementadas não apenas nos data centers, mas cada vez mais em dispositivos móveis, nas infraestruturas de rede e em sistemas de aplicação específica. Por isso, o compromisso da Oracle em desenvolver os melhores produtos de gestão de dados alarga-se hoje do data center às aplicações designadas edge e embedded.   A Oracle oferece hoje a gama mais completa do mercado em tecnologias embedded, tanto para ISVs como para fabricantes de dispositivos e equipamentos, proporcionando-lhe a escolha dos produtos de base de dados e middleware embeddable que melhor se ajustem aos seus requisitos técnicos:   ·         Oracle Database 11g ·         Oracle Database Lite 11g ·         Oracle Berkeley DB ·         Oracle TimesTen In-Memory Database ·         Oracle Fusion Middleware 11g ·         Java for Business   Mais informação sobre produtos embedded Oracle aqui.   Segundo a IDC, a Oracle é hoje o líder mundial no mercado das bases de dados embedded com uma quota de mercado de 28,2% em 2008, estando a crescer a um ritmo 40% superior ao seu concorrente mais próximo e 50% superior à media do mercado.   A par com a riqueza da sua oferta tecnológica, a Oracle oferece igualmente modelos de licenciamento e de preços que se ajustam às necessidades de quem usa esses componentes tecnológicos como peças de uma solução final integrada a se vendida aos seus cliente finais.   A Oracle está empenhada em contribuir para o sucesso da sua empresa. Ao pôr os seus interesses acima de tudo, ganha a sua empresa e ganha a Oracle. E, mais importante que tudo, ganham os clientes, que recebem as melhores soluções possíveis.   Em resumo, as soluções embedded da Oracle proporcionam-lhe:   ·         Melhores produtos ·         Clientes mais satisfeitos ·         Maior rentabilidade das suas soluções   Agenda: ·         Oracle and Embedded ·         Embedded Market Trends ·         Oracle portfolio Oracle Database 11g o    Oracle Berkeley DB  o    Oracle Database Lite o    Oracle TimesTen o    Oracle Fusion Middleware ·         Demo: Berkeley DB ·         Embedded Software Licensing (ESL) Models   -----------------------------------------------------------------------------------   Clique aqui e registe-se.   Horário e Local: 9h30 - 13h00 Oracle Lagoas Park - Edf. 8 Porto Salvo   Para mais informações, por favor contacte: Melissa Lopes 214235194  

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  • Oracle Embedded - 14 de Abril

    - by Claudia Costa
      Convidamo-lo a participar num evento que a Oracle irá realizar no próximo dia 14 de Abril, dedicado a soluções para sistemas Embedded.   A Oracle tem sido desde sempre o líder indisputado - em termos de desempenho, fiabilidade e escalabilidade - em sistemas de gestão de base de dados para aplicações críticas de gestão das grandes organizações. Hoje, no entanto, as aplicações críticas são implementadas não apenas nos data centers, mas cada vez mais em dispositivos móveis, nas infraestruturas de rede e em sistemas de aplicação específica. Por isso, o compromisso da Oracle em desenvolver os melhores produtos de gestão de dados alarga-se hoje do data center às aplicações designadas edge e embedded.   A Oracle oferece hoje a gama mais completa do mercado em tecnologias embedded, tanto para ISVs como para fabricantes de dispositivos e equipamentos, proporcionando-lhe a escolha dos produtos de base de dados e middleware embeddable que melhor se ajustem aos seus requisitos técnicos:   ·         Oracle Database 11g ·         Oracle Database Lite 11g ·         Oracle Berkeley DB ·         Oracle TimesTen In-Memory Database ·         Oracle Fusion Middleware 11g ·         Java for Business   Mais informação sobre produtos embedded Oracle aqui.   Segundo a IDC, a Oracle é hoje o líder mundial no mercado das bases de dados embedded com uma quota de mercado de 28,2% em 2008, estando a crescer a um ritmo 40% superior ao seu concorrente mais próximo e 50% superior à media do mercado.   A par com a riqueza da sua oferta tecnológica, a Oracle oferece igualmente modelos de licenciamento e de preços que se ajustam às necessidades de quem usa esses componentes tecnológicos como peças de uma solução final integrada a se vendida aos seus cliente finais.   A Oracle está empenhada em contribuir para o sucesso da sua empresa. Ao pôr os seus interesses acima de tudo, ganha a sua empresa e ganha a Oracle. E, mais importante que tudo, ganham os clientes, que recebem as melhores soluções possíveis.   Em resumo, as soluções embedded da Oracle proporcionam-lhe:   ·         Melhores produtos ·         Clientes mais satisfeitos ·         Maior rentabilidade das suas soluções   Agenda: ·         Oracle and Embedded ·         Embedded Market Trends ·         Oracle portfolio Oracle Database 11g o    Oracle Berkeley DB  o    Oracle Database Lite o    Oracle TimesTen o    Oracle Fusion Middleware ·         Demo: Berkeley DB ·         Embedded Software Licensing (ESL) Models   -----------------------------------------------------------------------------------   Clique aqui e registe-se.   Horário e Local: 9h30 - 18h00 Oracle Lagoas Park - Edf. 8 Porto Salvo   Para mais informações, por favor contacte: Melissa Lopes 214235194  

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  • Oracle Embedded - Porto (29/Abr/10)

    - by Claudia Costa
    Convidamo-lo a participar num evento que a Oracle irá realizar no próximo dia 29 de Abril no Porto, dedicado a soluções para sistemas Embedded.   A Oracle tem sido desde sempre o líder indisputado - em termos de desempenho, fiabilidade e escalabilidade - em sistemas de gestão de base de dados para aplicações críticas de gestão das grandes organizações. Hoje, no entanto, as aplicações críticas são implementadas não apenas nos data centers, mas cada vez mais em dispositivos móveis, nas infraestruturas de rede e em sistemas de aplicação específica. Por isso, o compromisso da Oracle em desenvolver os melhores produtos de gestão de dados alarga-se hoje do data center às aplicações designadas edge e embedded.   A Oracle oferece hoje a gama mais completa do mercado em tecnologias embedded, tanto para ISVs como para fabricantes de dispositivos e equipamentos, proporcionando-lhe a escolha dos produtos de base de dados e middleware embeddable que melhor se ajustem aos seus requisitos técnicos: ·         Oracle Database 11g ·         Oracle Database Lite 11g ·         Oracle Berkeley DB ·         Oracle TimesTen In-Memory Database ·         Oracle Fusion Middleware 11g ·         Java for Business   Segundo a IDC, a Oracle é hoje o líder mundial no mercado das bases de dados embedded com uma quota de mercado de 28,2% em 2008, estando a crescer a um ritmo 40% superior ao seu concorrente mais próximo e 50% superior à media do mercado.   A par com a riqueza da sua oferta tecnológica, a Oracle oferece igualmente modelos de licenciamento e de preços que se ajustam às necessidades de quem usa esses componentes tecnológicos como peças de uma solução final integrada a se vendida aos seus cliente finais.   Em resumo, as soluções embedded da Oracle proporcionam-lhe:   ·         Melhores produtos ·         Clientes mais satisfeitos ·         Maior rentabilidade das suas soluções   Mais informação sobre produtos embedded Oracle aqui   Agenda: ·         Oracle and Embedded ·         Embedded Market Trends ·         Oracle portfolio Oracle Database 11g o    Oracle Berkeley DB  o    Oracle Database Lite o    Oracle TimesTen o    Oracle Fusion Middleware ·         Demo: Berkeley DB ·         Embedded Software Licensing (ESL) Models --------------------------------------------------------------------------- Clique aqui e registe-se.   Horário e Local: 15h00 - 18h00 Hotel Infante Sagres | Praça D. Filipa De Lencastre, 62 | 4050-259 | Porto   Para mais informações, por favor contacte: Melissa Lopes 214235194

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  • High-concurrency counters without sharding

    - by dound
    This question concerns two implementations of counters which are intended to scale without sharding (with a tradeoff that they might under-count in some situations): http://appengine-cookbook.appspot.com/recipe/high-concurrency-counters-without-sharding/ (the code in the comments) http://blog.notdot.net/2010/04/High-concurrency-counters-without-sharding My questions: With respect to #1: Running memcache.decr() in a deferred, transactional task seems like overkill. If memcache.decr() is done outside the transaction, I think the worst-case is the transaction fails and we miss counting whatever we decremented. Am I overlooking some other problem that could occur by doing this? What are the significiant tradeoffs between the two implementations? Here are the tradeoffs I see: #2 does not require datastore transactions. To get the counter's value, #2 requires a datastore fetch while with #1 typically only needs to do a memcache.get() and memcache.add(). When incrementing a counter, both call memcache.incr(). Periodically, #2 adds a task to the task queue while #1 transactionally performs a datastore get and put. #1 also always performs memcache.add() (to test whether it is time to persist the counter to the datastore). Conclusions (without actually running any performance tests): #1 should typically be faster at retrieving a counter (#1 memcache vs #2 datastore). Though #1 has to perform an extra memcache.add() too. However, #2 should be faster when updating counters (#1 datastore get+put vs #2 enqueue a task). On the other hand, with #1 you have to be a bit more careful with the update interval since the task queue quota is almost 100x smaller than either the datastore or memcahce APIs.

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  • ISP Config 3 - squirrel login error & how to add an smtp server for sending mails

    - by A Prasetyo
    Hi, Case #1: I have ISPConfig3 running, sending email through telnet server.mydomain.com 25 are possible. Receiving email also possible. BUT!! problem occurs when I try to login to squirrel... I've been awaken for 2 days now and still couldn't figured out why logging in into squirrel always having an error: ERROR: Connection dropped by IMAP server. here is the /var/log/mail.log: Jun 3 00:23:27 server-01 imapd: Connection, ip=[::ffff:127.0.0.1] Jun 3 00:23:27 server-01 imapd: chdir /var/vmail/mydomain.com/info: Permission denied Jun 3 00:23:27 server-01 imapd: [email protected]: Permission denied I did chmod 777 & still doesn't work, only another message appeared Jun 3 00:24:28 server-01 imapd: Connection, ip=[::ffff:127.0.0.1] Jun 3 00:24:28 server-01 imapd: [email protected]: Account's mailbox directory is not owned by the correct uid or gid Try to do telnet to IMAP port telnet mydomain.com 143 Trying 63.105.102.48... Connected to mydomain.com. Escape character is '^]'. OK [CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE ACL ACL2=UNION STARTTLS] Courier-IMAP ready. Copyright 1998-2008 Double Precision, Inc. See COPYING for distribution information. login [email protected] mypassword login NO Error in IMAP command received by server. and give no result... -_- I checked mysql.sock, I checked username and password in mysql db, everything is correct.. anyone can help? PLEASE?! Case #2: Does anyone know how to set or to view SMTP settings in ISPConfig 3? thank you..

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  • REST API error return good practices

    - by Remus Rusanu
    I'm looking for guidance on good practices when it comes to return errors from a REST API. I'm working on a new API so I can take it any direction right now. My content type is XML at the moment, but I plan to support JSON in future. I am now adding some error cases, like for instance a client attempts to add a new resource but has exceeded his storage quota. I am already handling certain error cases with HTTP status codes (401 for authentication, 403 for authorization and 404 for plain bad request URIs). I looked over the blessed HTTP error codes but none of the 400-417 range seems right to report application specific errors. So at first I was tempted to return my application error with 200 OK and a specific XML payload (ie. Pay us more and you'll get the storage you need!) but I stopped to think about it and it seems to soapy (/shrug in horror). Besides it feels like I'm splitting the error responses into distinct cases, as some are http status code driven and other are content driven. So what is the SO crowd recommendation? Good practices (please explain why!) and also, from a client pov, what kind of error handling in the REST API makes life easier for the client code?

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  • Database design for a media server containing movies, music, tv and everything in between?

    - by user364114
    In the near future I am attempting to design a media server as a personal project. MY first consideration to get the project underway is architecture, it will certainly be web based but more specifically than that I am looking for suggestions on the database design. So far I am considering something like the following, where I am using [] to represent a table, the first text is the table name to give an idea of purpose and the items within {} would be fields of the table. Also not, fid is functional id referencing some other table. [Item {id, value/name, description, link, type}] - this could be any entity, single song or whole music album, game, movie - almost see this as a recursive relation, ie. a song is an item but an album that song is part of is also an item or for example a tv season is an item, with multiple items being tv episodes [Type {id, fid, mime type, etc}] - file type specific information - could identify how code handles streaming/sending this item to a user [Location {id, fid, path to file?}] [Users {id, username, email, password, ...? }] - user account information [UAC {id, fid, acess level}] - i almost feel its more flexible to seperate access control permissions form the user accounts themselves [ItemLog {id, fid, fid2, timestamp}] - fid for user id, and fid2 for item id - this way we know what user access what when [UserLog {id, fid, timestamp}] -both are logs for access, whether login or last item access [Quota {id, fid, cap}] - some sort of way to throttle users from queing up the entire site and letting it download ... Suggestions or comments are welcome as the hope is that this project will be a open source project once some code is laid out.

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  • NullPointerException in NetBeans 6.5 IDE itself

    - by titaniumdecoy
    When I use NetBeans for almost any task (in particular, attempting to open a project), a red minus sign in the bottom right corner of the IDE starts blinking and I get the following NullPointerException error when I click it. Unfortunately I cannot reinstall NetBeans since I am using a shared computer lab account. java.lang.NullPointerException at org.openide.util.Exceptions.attachMessage(Unknown Source) at org.netbeans.modules.project.ant.Util$ErrHandler.annotate(Unknown Source) at org.netbeans.modules.project.ant.Util$ErrHandler.fatalError(Unknown Source) at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.fatalError(ErrorHandlerWrapper.java:177) at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(XMLErrorReporter.java:388) at com.sun.org.apache.xerces.internal.impl.XMLScanner.reportFatalError(XMLScanner.java:1414) at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl$PrologDriver.next(XMLDocumentScannerImpl.java:925) at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:648) at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.next(XMLNSDocumentScannerImpl.java:140) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:510) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:807) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:737) at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:107) at com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(DOMParser.java:225) at com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(DocumentBuilderImpl.java:283) at org.openide.xml.XMLUtil.parse(Unknown Source) at org.netbeans.modules.project.ant.AntBasedProjectFactorySingleton.loadProjectXml(Unknown Source) at org.netbeans.modules.project.ant.AntBasedProjectFactorySingleton.loadProject(Unknown Source) at org.netbeans.api.project.ProjectManager.createProject(Unknown Source) at org.netbeans.api.project.ProjectManager.access$300(Unknown Source) at org.netbeans.api.project.ProjectManager$2.run(Unknown Source) at org.netbeans.api.project.ProjectManager$2.run(Unknown Source) at org.openide.util.Mutex.readAccess(Unknown Source) at org.netbeans.api.project.ProjectManager.findProject(Unknown Source) at org.netbeans.modules.project.ui.OpenProjectList.fileToProject(Unknown Source) at org.netbeans.modules.project.ui.ProjectChooserAccessory$ProjectFileView.run(Unknown Source) at org.openide.util.RequestProcessor$Task.run(Unknown Source) [catch] at org.openide.util.RequestProcessor$Processor.run(Unknown Source) I have recently had problems with going over my disk space quota on this computer lab account. I cleaned up my files and I now have about 10MB free. I'm not sure whether or not this is related to the problem with NetBeans.

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  • Max Daily Budget exceeded and Billing Status "Changing Daily Budget"

    - by draftpik
    We've exceeded the Max Daily Budget for our app, but we can't increase the budget due to a serious flaw in Google's billing system. Google App Engine and Google Wallet do not have very capable support for multiple sign-in. As a result, I went to change the budget, but it used the wrong Google Wallet account (a different Google Account I was signed in as). I had to go back and try again, but now our GAE app shows the following status: Billing Status: Changing Daily Budget Your account has been locked while we process your budget changes. If you were redirected to Google Checkout but did not complete the process, your settings will remain unchanged. (You will be able to make changes to your budget settings again once the outstanding payment is processed.) Now I'm completely prevented from making any billing changes, our app is shut off (over quota), and I have NOTHING I can do to fix it. This is a seriously fundamental flaw in App Engine's billing system and Google Wallet integration. Has anyone run into this before? Is there a workaround anyone is aware of? Right now, our production app is completely down thanks to this issue. Any help you can offer would be greatly appreciated? If you're from Google and you might be able to help on the backend, our app id is "nhldraftpik". Thanks! Brian

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  • How to use Java on Google App Engine without exceeding minute quotas?

    - by Geo
    A very simple java code inside a doGet() servlet is getting more than a second of cpu time on GAE. I have read some quota related documentation and apparently I am not doing anything wrong. //Request the user Agent info String userAgent = req.getHeader("User-Agent"); I wanted to know what was using the CPU the most, I use a google help recommendation. //The two lines below will get the CPU before requesting User-Agent Information QuotaService qs = QuotaServiceFactory.getQuotaService(); long start = qs.getCpuTimeInMegaCycles(); //Request the user Agent info String userAgent = req.getHeader("User-Agent"); //The three lines below will get the CPU after requesting User-Agent Information // and informed it to the application log. long end = qs.getCpuTimeInMegaCycles(); double cpuSeconds = qs.convertMegacyclesToCpuSeconds(end - start); log.warning("CPU Seconds on geting User Agent: " + cpuSeconds); The only thing that the code above tells me is that inspecting the header will use more than a second (1000ms) of cpu time, which for Google is a warning on the log panel. That seems to be a very simple request and still is using more than a second of cpu. What I am missing?

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  • File size monitoring in C#

    - by manemawanna
    Hello, I work in the Systems & admin team and have been given the task of creating a quota management application to try and encourage users to better manage there resources as we currently have issues with disc space and don't enforce hard quotas. At the moment I'm using the code below to go through all the files in a users homespace to retrieve the overall amount of space they are using. As from what I've seen else where theres no other way to do this in C#, the issue with it is theirs quite a high overhead while it retireves the size of each file then creates a total. try { long dirSize = 0; FileInfo[] FI = new DirectoryInfo("I:\\").GetFiles("*.*", SearchOption.AllDirectories); foreach (FileInfo F1 in FI) { dirSize += F1.Length; } return dirSize; } So I'm looking for a quicker way to do this or a quick way to monitor changes in the size of files while using the options avaliable through FileSystemWatcher. At the moment the only thing I can think of is creating a hashtable containing the file location and size of each file, so when a size changed event occurs I can compare the old size against the new one and update the total. Any suggestions would be greatly appreciated.

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  • Add a banner at the top on unknown HTML page on the fly; Send a note to network user

    - by Vi
    I want to be able to send messages to users of network that my computer routes to. Modifying requested pages, by adding messages like Warning: this access point is going down soon" or Network quota exhausted or You are overusing the network connection and may be banned or Security notice: this is unencrypted network, so everybody around can see this page too It seems the only good solution (as there is no general "Send notice to users of my access point" thing). All traffic is already routed through -j REDIRECT, socat and remote SOCSK5 server, so intercepting unencrypted content should be easy. How it's better to add a message? Just inserting <div style="color:white; background-color:red">Sorry, connect_me access point is going down soon...</div> as the first element of <body> breaks design of some pages (f.e. Wikipedia). Should I also add some "Cache-control" directive to prevent persisting such messages? /* smdclient messages are poor solution, as them are Windows-only and can disturb users not using the network */

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  • Planning Database as a Service Implementation Project

    - by Nilesh Agrawal
    People, process and planning are the three key elements to success in a private cloud journey. Some common questions i hear from field/customers often relates to tasks involved in setting up Database-as-a-Service(DBaaS) using Oracle Enterprise Manager 12c from scratch and how these tasks are mapped to current IT roles and responsibilities - overall list of activities that needs to be performed to setup and achieve DBaaS and who does what during the implementation process.In terms of roles, responsibilities and users, you will map to these categories Project Manager is responsible for working with all stakeholders, project team and coordinating in planning and delivering DBaaS implementation project EM Admin sets ups Cloud management infrastructure and is responsible for overall EM 12c installation/configuration and Administration Cloud Admins are responsible for managing the Cloud infrastructure(Servers, Network, Storage) and related Administration SSA Admins or Cloud DBAs are responsible for Self Service portal setup, managing quotas, policies, target DBs S/W provisioning/ongoing Administration SSA Users or End users of Cloud who actually requests for DB instances to be rapidly provisioned on-demand from Self Service portal Here is a sample Work-breakdown structure(WBS) listing down tasks involved and with individual owners mapped. Note - we have all type of use cases covered in the plan (DBCA, RMAN, Schema as a Service, Snap Clone) and you can pick up any or mix or all of these tasks in your plan depending on your use cases and requirements for implementing DBaaS - Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}  Activity Description  Owner Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} A. Initiation and Startup Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Determine scope of implementation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Determine and document scope of DBaaS Cloud implementation together with customer and end users. Determine requirements and goals. Introduction meeting implementation team. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Coordination and quality management Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Coordination and quality management on throughout all phases of the implementation Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Define High availability Needs Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Determine the level of High availability required Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Technical intake Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Technical intake meeting; Infrastructure requirements (Hardware, OS, network/firewall, s/w requirement) for cloud setup Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Functional intake Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Functional intake meeting; Monitoring /Reporting/Alerting requirement. User/Roles/Groups/Rules model Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Deliver implementation plan Document requirements and goals. Document required functional and technical configuration. Build architecture Diagram. Update estimate planning based on implementation plan. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} B. Infrastructure Setup Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Install hardware systems Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Plan EM12c compatible hardware systems Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Operating system installation (OREL) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of certified OS platform [Refer Certify on MOS] Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Network configuration of hardware systems Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} General network configuration of hardware systems I.e. TCP/IP, routing, NTP, firewall access, SSH, HTTP and HTTPS access. Set up network access between systems and work place of end users. Optionally implementation of remote access Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} C. Production EM 12c Cloud Control Installation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Install of Oracle Database 11gR2 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of Oracle Database 11gR2 for Repository EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of EM 12c Cloud Control Release 2 Update 1 and latest PSU Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of EM 12c Cloud Control OMS/Agents EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Review HA, Security, Sizing Best practices Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} As per EM 12c Admin guide EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Review recommended patches Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} latest PSU and DBaaS patches as per MOS Note 1549855.1 EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} D. Setting up High Availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Repository For High Availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Enable Repository as per database high availability best practices. Configure Standby database @ DR site for EM cloud control repository. Configure repository database as RAC database with 2 or more nodes Configure OMS for RAC/standby repository EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure OMS for High Availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} See Enterprise Manager Cloud Control Administrator's Guide for Configuring OMS for high availability EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Agents for High availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} See Enterprise Manager Cloud Control Administrator's Guide for Configuring Agents for high availability EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Test failover strategy Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Test the Repository and OMS failover to standby site EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup backups Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup back ups for Repository, OMS and agents EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} E. EM 12c Cloud Control Functional configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining Roles and assigning users Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Cloud, SSA Admin and SSA User roles and users Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup S/W Library Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup S/W Library for self update/plug-ins/cloud functionality Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Self Update Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup self update to get new and updated capabilities when they become available between official releases EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup required plug-ins on OMS Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Oracle Cloud Application, Database, Chargeback and Capacity planning, Storage Management Framework (SMF) and Virtualization (VT) plug-ins are required EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Customize SSA Login Page (Optional) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Self Service Portal to customize the login page (eg option to have company brand image/service provider and tenant brand) EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Define/setup Notification methods Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup mail server for Notification. Setup email address for yourself and other administrators. Test and setup other notification methods if required EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Add Host targets which are going to be used for Cloud Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Push Agents on Servers part of PaaS Infrastructure. Push plug-ins on hosts Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Hosts for Privilege Delegation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Hosts for Privilege Delegation. Setup Privilege delegation settings in Cloud Control. Setup named credential for cloud self service EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle RDBMS s/w on Hosts Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision/Configure and add Oracle Home as target in EM12c - Refer to EM 12c Lifecycle Management Admin guide for DB provisioning details. Optional - If planning to use GI/RAC for cloud services, provision/configure GI/RAC Oracle Homes as targets in EM12cIn case of Exadata, Grid Infrastructure and RAC Database software is  already deployed on compute nodes via OneCommand from Oracle, so SSA  Administrator just needs to discover Oracle Homes and Listener as EM  targets. Databases will be created as and when users request for databases from cloud. SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Listener Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure and add Oracle Database Listener as target in EM12c SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} F. Exadata Targets Monitoring Configuration in EM (Optional - in case DBaaS setup is on Exadata) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Deploy Agents on compute nodes Deploy Agents on Exadata compute nodes Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Exadata System Discovery and Configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Specify host from which Exadata server is being discovered. Specify discovery parameters for Infiniband switches. Specify discovery parameters for associated subsystems, such as ILOM, KVM, Cisco switch. Complete discovery and confirm that all targets have been discovered. Verify that cell groups have been created for cells associated with each database. Verify the targets in the topology view of the Exadata Database Machine system. Navigate the topology and verify the configuration of the each of the targets in the Exadata Database Machine system. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Exadata System Alerts, Metrics, Performance Monitoring and Actions Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} This use case will demonstrate the different alerts, metrics monitoring and actions available Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Database to Exadata drilldown and IORM Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Demonstrate the ability to drill down from the database I/O to Exadata and then control the database I/O on Exadata using IORM Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} G. DBaaS Functional configuration (RMAN, DBCA) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Creating PaaS Infrastructure zone Create Database zones. Add Hosts in PaaS Infrastructure zones Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Pool Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup a pool of Oracle homes. The Oracle homes should be of the same version, platform Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configuring Request settings Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure the database request settings by specifying when a request can be made, its duration and its retention period Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quotas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quota as aggregate amount of resources that can be granted to each self service user belonging to a certain role Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create DBCA/RMAN based Profiles Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Profile that capture source database information as RMAN backup or DBCA template Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Service Templates in Catalog Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create service templates as standardized service definition that is offered to self service users to create databases Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Chargeback Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining a Universal Charge Plan. Create Extended Charge Plan. Create a Business Hierarchy of Cost Centers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle database Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle database instances using SSA Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA User Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} H. Schema-as-a-Service Functional configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Discover/Provision Oracle Database as Managed Target Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision/Configure and add source database and Databases where Schema is going to provisioned as targets in EM12c Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Creating PaaS Infrastructure zone Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database zones. Add Hosts in PaaS Infrastructure zones Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Pool Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup a pool of databases. The databases should be of the same version, platform Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Schema export based Profiles Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create a database provisioning profile using Export Schema objects Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Service Templates in Catalog Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create service templates as standardized service definition that is offered to self service users to create schemas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quotas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quota as aggregate amount of resources that can be granted to each self service user belonging to a certain role Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Chargeback Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining a Universal Charge Plan. Create Extended Charge Plan. Create a Business Hierarchy of Cost Centers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision Schemas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle schema/service instances using SSA Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA User Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I. Snap Clone Functional configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Creating PaaS Infrastructure zone Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database zones. Add Hosts in PaaS Infrastructure zones Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Pool Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup a pool of databases. The databases should be of the same version, platform. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Register and Manage Storage servers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure and setup ZFS/Netapp storage servers in EM 12c Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Snap Clone based Profiles Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Provisioning Profile Using Snapshots Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Service Templates in Catalog Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create service templates as standardized service definition that is offered to self service users to create instances Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quotas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quota as aggregate amount of resources that can be granted to each self service user belonging to a certain role Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Chargeback Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining a Universal Charge Plan. Create Extended Charge Plan. Create a Business Hierarchy of Cost Centers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision using Snap Clone template Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle database instances using SSA Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA user Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} J. Knowledge transfer Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} DBaaS Cloud setup demo/presentation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} session to deliver overview of the implemented system and usage Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud/SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} K. Delivery Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Delivery meeting Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Delivery meeting initiated and organized by PM Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Delivery of final implementation rollout Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Update of implementation plan to reflect latest implementation changes Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} L. Post implementation tasks Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Periodic health checks Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Health check of the EM12c system, EMDiag Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Periodic Cloud infrastructure usage analysis Cloud infrastructure monitoring periodic basis and realigning quotas/policies and pool infrastructure with business priorities Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} DBaaS Workshop for Administrators/end users Periodic training sessions for end users and Admins on DBaaS and EM 12c Monitoring/Administration capabilities Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud/SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Post implementation assistance Periodic reviews of Cloud and Management infrastructure and expansion planning with stakeholders and project  team Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM/Cloud/SSA Admin Additional information - Video : Meet Growing IT Demand for Databases with Private DBaaS Private Cloud Setup and Administration guide Zero to Cloud Resource Center Schema as a Service for Extreme Consolidation  Delivering Database as a Service using Oracle Enterprise Manager 12c Best Practices for Database Consolidation in Private Clouds Demo - Oracle Cloud Management Demo - Setting up Database Clouds for Schema as a Service Oracle Database Resource Manager Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • Sendmail Failing to Forward Locally Addressed Mail to Exchange Server

    - by DomainSoil
    I've recently gained employment as a web developer with a small company. What they neglected to tell me upon hire was that I would be administrating the server along with my other daily duties. Now, truth be told, I'm not clueless when it comes to these things, but this is my first rodeo working with a rack server/console.. However, I'm confident that I will be able to work through any solutions you provide. Short Description: When a customer places an order via our (Magento CE 1.8.1.0) website, a copy of said order is supposed to be BCC'd to our sales manager. I say supposed because this was a working feature before the old administrator left. Long Description: Shortly after I started, we had a server crash which required a server restart. After restart, we noticed a few features on our site weren't working, but all those have been cleaned up except this one. I had to create an account on our server for root access. When a customer places an order, our sites software (Magento CE 1.8.1.0) is configured to BCC the customers order email to our sales manager. We use a Microsoft Exchange 2007 Server for our mail, which is hosted on a different machine (in-house) that I don't have access to ATM, but I'm sure I could if needed. As far as I can tell, all other external emails work.. Only INTERNAL email addresses fail to deliver. I know this because I've also tested my own internal address via our website. I set up an account with an internal email, made a test order, and never received the email. I changed my email for the account to an external GMail account, and received emails as expected. Let's dive into the logs and config's. For privacy/security reasons, names have been changed to the following: domain.com = Our Top Level Domain. email.local = Our Exchange Server. example.com = ANY other TLD. OLDadmin = Our previous Server Administrator. NEWadmin = Me. SALES@ = Our Sales Manager. Customer# = A Customer. Here's a list of the programs and config files used that hold relevant for this issue: Server: > [root@www ~]# cat /etc/centos-release CentOS release 6.3 (final) Sendmail: > [root@www ~]# sendmail -d0.1 -bt < /dev/null Version 8.14.4 ========SYSTEM IDENTITY (after readcf)======== (short domain name) $w = domain (canonical domain name) $j = domain.com (subdomain name) $m = com (node name) $k = www.domain.com > [root@www ~]# rpm -qa | grep -i sendmail sendmail-cf-8.14.4-8.e16.noarch sendmail-8.14-4-8.e16.x86_64 nslookup: > [root@www ~]# nslookup email.local Name: email.local Address: 192.168.1.50 hostname: > [root@www ~]# hostname www.domain.com /etc/mail/access: > [root@www ~]# vi /etc/mail/access Connect:localhost.localdomain RELAY Connect:localhost RELAY Connect:127.0.0.1 RELAY /etc/mail/domaintable: > [root@www ~]# vi /etc/mail/domaintable # /etc/mail/local-host-names: > [root@www ~]# vi /etc/mail/local-host-names # /etc/mail/mailertable: > [root@www ~]# vi /etc/mail/mailertable # /etc/mail/sendmail.cf: > [root@www ~]# vi /etc/mail/sendmail.cf ###################################################################### ##### ##### DO NOT EDIT THIS FILE! Only edit the source .mc file. ##### ###################################################################### ###################################################################### ##### $Id: cfhead.m4,v 8.120 2009/01/23 22:39:21 ca Exp $ ##### ##### $Id: cf.m4,v 8.32 1999/02/07 07:26:14 gshapiro Exp $ ##### ##### setup for linux ##### ##### $Id: linux.m4,v 8.13 2000/09/17 17:30:00 gshapiro Exp $ ##### ##### $Id: local_procmail.m4,v 8.22 2002/11/17 04:24:19 ca Exp $ ##### ##### $Id: no_default_msa.m4,v 8.2 2001/02/14 05:03:22 gshapiro Exp $ ##### ##### $Id: smrsh.m4,v 8.14 1999/11/18 05:06:23 ca Exp $ ##### ##### $Id: mailertable.m4,v 8.25 2002/06/27 23:23:57 gshapiro Exp $ ##### ##### $Id: virtusertable.m4,v 8.23 2002/06/27 23:23:57 gshapiro Exp $ ##### ##### $Id: redirect.m4,v 8.15 1999/08/06 01:47:36 gshapiro Exp $ ##### ##### $Id: always_add_domain.m4,v 8.11 2000/09/12 22:00:53 ca Exp $ ##### ##### $Id: use_cw_file.m4,v 8.11 2001/08/26 20:58:57 gshapiro Exp $ ##### ##### $Id: use_ct_file.m4,v 8.11 2001/08/26 20:58:57 gshapiro Exp $ ##### ##### $Id: local_procmail.m4,v 8.22 2002/11/17 04:24:19 ca Exp $ ##### ##### $Id: access_db.m4,v 8.27 2006/07/06 21:10:10 ca Exp $ ##### ##### $Id: blacklist_recipients.m4,v 8.13 1999/04/02 02:25:13 gshapiro Exp $ ##### ##### $Id: accept_unresolvable_domains.m4,v 8.10 1999/02/07 07:26:07 gshapiro Exp $ ##### ##### $Id: masquerade_envelope.m4,v 8.9 1999/02/07 07:26:10 gshapiro Exp $ ##### ##### $Id: masquerade_entire_domain.m4,v 8.9 1999/02/07 07:26:10 gshapiro Exp $ ##### ##### $Id: proto.m4,v 8.741 2009/12/11 00:04:53 ca Exp $ ##### # level 10 config file format V10/Berkeley # override file safeties - setting this option compromises system security, # addressing the actual file configuration problem is preferred # need to set this before any file actions are encountered in the cf file #O DontBlameSendmail=safe # default LDAP map specification # need to set this now before any LDAP maps are defined #O LDAPDefaultSpec=-h localhost ################## # local info # ################## # my LDAP cluster # need to set this before any LDAP lookups are done (including classes) #D{sendmailMTACluster}$m Cwlocalhost # file containing names of hosts for which we receive email Fw/etc/mail/local-host-names # my official domain name # ... define this only if sendmail cannot automatically determine your domain #Dj$w.Foo.COM # host/domain names ending with a token in class P are canonical CP. # "Smart" relay host (may be null) DSemail.local # operators that cannot be in local usernames (i.e., network indicators) CO @ % ! # a class with just dot (for identifying canonical names) C.. # a class with just a left bracket (for identifying domain literals) C[[ # access_db acceptance class C{Accept}OK RELAY C{ResOk}OKR # Hosts for which relaying is permitted ($=R) FR-o /etc/mail/relay-domains # arithmetic map Karith arith # macro storage map Kmacro macro # possible values for TLS_connection in access map C{Tls}VERIFY ENCR # who I send unqualified names to if FEATURE(stickyhost) is used # (null means deliver locally) DRemail.local. # who gets all local email traffic # ($R has precedence for unqualified names if FEATURE(stickyhost) is used) DHemail.local. # dequoting map Kdequote dequote # class E: names that should be exposed as from this host, even if we masquerade # class L: names that should be delivered locally, even if we have a relay # class M: domains that should be converted to $M # class N: domains that should not be converted to $M #CL root C{E}root C{w}localhost.localdomain C{M}domain.com # who I masquerade as (null for no masquerading) (see also $=M) DMdomain.com # my name for error messages DnMAILER-DAEMON # Mailer table (overriding domains) Kmailertable hash -o /etc/mail/mailertable.db # Virtual user table (maps incoming users) Kvirtuser hash -o /etc/mail/virtusertable.db CPREDIRECT # Access list database (for spam stomping) Kaccess hash -T<TMPF> -o /etc/mail/access.db # Configuration version number DZ8.14.4 /etc/mail/sendmail.mc: > [root@www ~]# vi /etc/mail/sendmail.mc divert(-1)dnl dnl # dnl # This is the sendmail macro config file for m4. If you make changes to dnl # /etc/mail/sendmail.mc, you will need to regenerate the dnl # /etc/mail/sendmail.cf file by confirming that the sendmail-cf package is dnl # installed and then performing a dnl # dnl # /etc/mail/make dnl # include(`/usr/share/sendmail-cf/m4/cf.m4')dnl VERSIONID(`setup for linux')dnl OSTYPE(`linux')dnl dnl # dnl # Do not advertize sendmail version. dnl # dnl define(`confSMTP_LOGIN_MSG', `$j Sendmail; $b')dnl dnl # dnl # default logging level is 9, you might want to set it higher to dnl # debug the configuration dnl # dnl define(`confLOG_LEVEL', `9')dnl dnl # dnl # Uncomment and edit the following line if your outgoing mail needs to dnl # be sent out through an external mail server: dnl # define(`SMART_HOST', `email.local')dnl dnl # define(`confDEF_USER_ID', ``8:12'')dnl dnl define(`confAUTO_REBUILD')dnl define(`confTO_CONNECT', `1m')dnl define(`confTRY_NULL_MX_LIST', `True')dnl define(`confDONT_PROBE_INTERFACES', `True')dnl define(`PROCMAIL_MAILER_PATH', `/usr/bin/procmail')dnl define(`ALIAS_FILE', `/etc/aliases')dnl define(`STATUS_FILE', `/var/log/mail/statistics')dnl define(`UUCP_MAILER_MAX', `2000000')dnl define(`confUSERDB_SPEC', `/etc/mail/userdb.db')dnl define(`confPRIVACY_FLAGS', `authwarnings,novrfy,noexpn,restrictqrun')dnl define(`confAUTH_OPTIONS', `A')dnl dnl # dnl # The following allows relaying if the user authenticates, and disallows dnl # plaintext authentication (PLAIN/LOGIN) on non-TLS links dnl # dnl define(`confAUTH_OPTIONS', `A p')dnl dnl # dnl # PLAIN is the preferred plaintext authentication method and used by dnl # Mozilla Mail and Evolution, though Outlook Express and other MUAs do dnl # use LOGIN. Other mechanisms should be used if the connection is not dnl # guaranteed secure. dnl # Please remember that saslauthd needs to be running for AUTH. dnl # dnl TRUST_AUTH_MECH(`EXTERNAL DIGEST-MD5 CRAM-MD5 LOGIN PLAIN')dnl dnl define(`confAUTH_MECHANISMS', `EXTERNAL GSSAPI DIGEST-MD5 CRAM-MD5 LOGIN PLAIN')dnl dnl # dnl # Rudimentary information on creating certificates for sendmail TLS: dnl # cd /etc/pki/tls/certs; make sendmail.pem dnl # Complete usage: dnl # make -C /etc/pki/tls/certs usage dnl # dnl define(`confCACERT_PATH', `/etc/pki/tls/certs')dnl dnl define(`confCACERT', `/etc/pki/tls/certs/ca-bundle.crt')dnl dnl define(`confSERVER_CERT', `/etc/pki/tls/certs/sendmail.pem')dnl dnl define(`confSERVER_KEY', `/etc/pki/tls/certs/sendmail.pem')dnl dnl # dnl # This allows sendmail to use a keyfile that is shared with OpenLDAP's dnl # slapd, which requires the file to be readble by group ldap dnl # dnl define(`confDONT_BLAME_SENDMAIL', `groupreadablekeyfile')dnl dnl # dnl define(`confTO_QUEUEWARN', `4h')dnl dnl define(`confTO_QUEUERETURN', `5d')dnl dnl define(`confQUEUE_LA', `12')dnl dnl define(`confREFUSE_LA', `18')dnl define(`confTO_IDENT', `0')dnl dnl FEATURE(delay_checks)dnl FEATURE(`no_default_msa', `dnl')dnl FEATURE(`smrsh', `/usr/sbin/smrsh')dnl FEATURE(`mailertable', `hash -o /etc/mail/mailertable.db')dnl FEATURE(`virtusertable', `hash -o /etc/mail/virtusertable.db')dnl FEATURE(redirect)dnl FEATURE(always_add_domain)dnl FEATURE(use_cw_file)dnl FEATURE(use_ct_file)dnl dnl # dnl # The following limits the number of processes sendmail can fork to accept dnl # incoming messages or process its message queues to 20.) sendmail refuses dnl # to accept connections once it has reached its quota of child processes. dnl # dnl define(`confMAX_DAEMON_CHILDREN', `20')dnl dnl # dnl # Limits the number of new connections per second. This caps the overhead dnl # incurred due to forking new sendmail processes. May be useful against dnl # DoS attacks or barrages of spam. (As mentioned below, a per-IP address dnl # limit would be useful but is not available as an option at this writing.) dnl # dnl define(`confCONNECTION_RATE_THROTTLE', `3')dnl dnl # dnl # The -t option will retry delivery if e.g. the user runs over his quota. dnl # FEATURE(local_procmail, `', `procmail -t -Y -a $h -d $u')dnl FEATURE(`access_db', `hash -T<TMPF> -o /etc/mail/access.db')dnl FEATURE(`blacklist_recipients')dnl EXPOSED_USER(`root')dnl dnl # dnl # For using Cyrus-IMAPd as POP3/IMAP server through LMTP delivery uncomment dnl # the following 2 definitions and activate below in the MAILER section the dnl # cyrusv2 mailer. dnl # dnl define(`confLOCAL_MAILER', `cyrusv2')dnl dnl define(`CYRUSV2_MAILER_ARGS', `FILE /var/lib/imap/socket/lmtp')dnl dnl # dnl # The following causes sendmail to only listen on the IPv4 loopback address dnl # 127.0.0.1 and not on any other network devices. Remove the loopback dnl # address restriction to accept email from the internet or intranet. dnl # DAEMON_OPTIONS(`Port=smtp,Addr=127.0.0.1, Name=MTA')dnl dnl # dnl # The following causes sendmail to additionally listen to port 587 for dnl # mail from MUAs that authenticate. Roaming users who can't reach their dnl # preferred sendmail daemon due to port 25 being blocked or redirected find dnl # this useful. dnl # dnl DAEMON_OPTIONS(`Port=submission, Name=MSA, M=Ea')dnl dnl # dnl # The following causes sendmail to additionally listen to port 465, but dnl # starting immediately in TLS mode upon connecting. Port 25 or 587 followed dnl # by STARTTLS is preferred, but roaming clients using Outlook Express can't dnl # do STARTTLS on ports other than 25. Mozilla Mail can ONLY use STARTTLS dnl # and doesn't support the deprecated smtps; Evolution <1.1.1 uses smtps dnl # when SSL is enabled-- STARTTLS support is available in version 1.1.1. dnl # dnl # For this to work your OpenSSL certificates must be configured. dnl # dnl DAEMON_OPTIONS(`Port=smtps, Name=TLSMTA, M=s')dnl dnl # dnl # The following causes sendmail to additionally listen on the IPv6 loopback dnl # device. Remove the loopback address restriction listen to the network. dnl # dnl DAEMON_OPTIONS(`port=smtp,Addr=::1, Name=MTA-v6, Family=inet6')dnl dnl # dnl # enable both ipv6 and ipv4 in sendmail: dnl # dnl DAEMON_OPTIONS(`Name=MTA-v4, Family=inet, Name=MTA-v6, Family=inet6') dnl # dnl # We strongly recommend not accepting unresolvable domains if you want to dnl # protect yourself from spam. However, the laptop and users on computers dnl # that do not have 24x7 DNS do need this. dnl # FEATURE(`accept_unresolvable_domains')dnl dnl # dnl FEATURE(`relay_based_on_MX')dnl dnl # dnl # Also accept email sent to "localhost.localdomain" as local email. dnl # LOCAL_DOMAIN(`localhost.localdomain')dnl dnl # dnl # The following example makes mail from this host and any additional dnl # specified domains appear to be sent from mydomain.com dnl # MASQUERADE_AS(`domain.com')dnl dnl # dnl # masquerade not just the headers, but the envelope as well dnl FEATURE(masquerade_envelope)dnl dnl # dnl # masquerade not just @mydomainalias.com, but @*.mydomainalias.com as well dnl # FEATURE(masquerade_entire_domain)dnl dnl # MASQUERADE_DOMAIN(domain.com)dnl dnl MASQUERADE_DOMAIN(localhost.localdomain)dnl dnl MASQUERADE_DOMAIN(mydomainalias.com)dnl dnl MASQUERADE_DOMAIN(mydomain.lan)dnl MAILER(smtp)dnl MAILER(procmail)dnl dnl MAILER(cyrusv2)dnl /etc/mail/trusted-users: > [root@www ~]# vi /etc/mail/trusted-users # /etc/mail/virtusertable: > [root@www ~]# vi /etc/mail/virtusertable [email protected] [email protected] [email protected] [email protected] /etc/hosts: > [root@www ~]# vi /etc/hosts 127.0.0.1 localhost.localdomain localhost ::1 localhost6.localdomain6 localhost6 192.168.1.50 email.local I've only included the "local info" part of sendmail.cf, to save space. If there are any files that I've missed, please advise so I may produce them. Now that that's out of the way, lets look at some entries from /var/log/maillog. The first entry is from an order BEFORE the crash, when the site was working as expected. ##Order 200005374 Aug 5, 2014 7:06:38 AM## Aug 5 07:06:39 www sendmail[26149]: s75C6dqB026149: from=OLDadmin, size=11091, class=0, nrcpts=2, msgid=<[email protected]>, relay=OLDadmin@localhost Aug 5 07:06:39 www sendmail[26150]: s75C6dXe026150: from=<[email protected]>, size=11257, class=0, nrcpts=2, msgid=<[email protected]>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Aug 5 07:06:39 www sendmail[26149]: s75C6dqB026149: [email protected],=?utf-8?B?dGhvbWFzICBHaWxsZXNwaWU=?= <[email protected]>, ctladdr=OLDadmin (501/501), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=71091, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s75C6dXe026150 Message accepted for delivery) Aug 5 07:06:40 www sendmail[26152]: s75C6dXe026150: to=<[email protected]>,<[email protected]>, delay=00:00:01, xdelay=00:00:01, mailer=relay, pri=161257, relay=email.local. [192.168.1.50], dsn=2.0.0, stat=Sent ( <[email protected]> Queued mail for delivery) This next entry from maillog is from an order AFTER the crash. ##Order 200005375 Aug 5, 2014 9:45:25 AM## Aug 5 09:45:26 www sendmail[30021]: s75EjQ4O030021: from=OLDadmin, size=11344, class=0, nrcpts=2, msgid=<[email protected]>, relay=OLDadmin@localhost Aug 5 09:45:26 www sendmail[30022]: s75EjQm1030022: <[email protected]>... User unknown Aug 5 09:45:26 www sendmail[30021]: s75EjQ4O030021: [email protected], ctladdr=OLDadmin (501/501), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=71344, relay=[127.0.0.1] [127.0.0.1], dsn=5.1.1, stat=User unknown Aug 5 09:45:26 www sendmail[30022]: s75EjQm1030022: from=<[email protected]>, size=11500, class=0, nrcpts=1, msgid=<[email protected]>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Aug 5 09:45:26 www sendmail[30021]: s75EjQ4O030021: to==?utf-8?B?S2VubmV0aCBCaWViZXI=?= <[email protected]>, ctladdr=OLDadmin (501/501), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=71344, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s75EjQm1030022 Message accepted for delivery) Aug 5 09:45:26 www sendmail[30021]: s75EjQ4O030021: s75EjQ4P030021: DSN: User unknown Aug 5 09:45:26 www sendmail[30022]: s75EjQm3030022: <[email protected]>... User unknown Aug 5 09:45:26 www sendmail[30021]: s75EjQ4P030021: to=OLDadmin, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=42368, relay=[127.0.0.1] [127.0.0.1], dsn=5.1.1, stat=User unknown Aug 5 09:45:26 www sendmail[30022]: s75EjQm3030022: from=<>, size=12368, class=0, nrcpts=0, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Aug 5 09:45:26 www sendmail[30021]: s75EjQ4P030021: s75EjQ4Q030021: return to sender: User unknown Aug 5 09:45:26 www sendmail[30022]: s75EjQm5030022: from=<>, size=14845, class=0, nrcpts=1, msgid=<[email protected]>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Aug 5 09:45:26 www sendmail[30021]: s75EjQ4Q030021: to=postmaster, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=43392, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s75EjQm5030022 Message accepted for delivery) Aug 5 09:45:26 www sendmail[30025]: s75EjQm5030022: to=root, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=45053, dsn=2.0.0, stat=Sent Aug 5 09:45:27 www sendmail[30024]: s75EjQm1030022: to=<[email protected]>, delay=00:00:01, xdelay=00:00:01, mailer=relay, pri=131500, relay=email.local. [192.168.1.50], dsn=2.0.0, stat=Sent ( <[email protected]> Queued mail for delivery) To add a little more, I think I've pinpointed the actual crash event. ##THE CRASH## Aug 5 09:39:46 www sendmail[3251]: restarting /usr/sbin/sendmail due to signal Aug 5 09:39:46 www sm-msp-queue[3260]: restarting /usr/sbin/sendmail due to signal Aug 5 09:39:46 www sm-msp-queue[29370]: starting daemon (8.14.4): queueing@01:00:00 Aug 5 09:39:47 www sendmail[29372]: starting daemon (8.14.4): SMTP+queueing@01:00:00 Aug 5 09:40:02 www sendmail[29465]: s75Ee2vT029465: Authentication-Warning: www.domain.com: OLDadmin set sender to root using -f Aug 5 09:40:02 www sendmail[29464]: s75Ee2IF029464: Authentication-Warning: www.domain.com: OLDadmin set sender to root using -f Aug 5 09:40:02 www sendmail[29465]: s75Ee2vT029465: from=root, size=1426, class=0, nrcpts=1, msgid=<[email protected]>, relay=OLDadmin@localhost Aug 5 09:40:02 www sendmail[29464]: s75Ee2IF029464: from=root, size=1426, class=0, nrcpts=1, msgid=<[email protected]>, relay=OLDadmin@localhost Aug 5 09:40:02 www sendmail[29466]: s75Ee23t029466: from=<[email protected]>, size=1784, class=0, nrcpts=1, msgid=<[email protected]>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Aug 5 09:40:02 www sendmail[29466]: s75Ee23t029466: to=<[email protected]>, delay=00:00:00, mailer=local, pri=31784, dsn=4.4.3, stat=queued Aug 5 09:40:02 www sendmail[29467]: s75Ee2wh029467: from=<[email protected]>, size=1784, class=0, nrcpts=1, msgid=<[email protected]>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Aug 5 09:40:02 www sendmail[29467]: s75Ee2wh029467: to=<[email protected]>, delay=00:00:00, mailer=local, pri=31784, dsn=4.4.3, stat=queued Aug 5 09:40:02 www sendmail[29464]: s75Ee2IF029464: to=OLDadmin, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31426, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s75Ee23t029466 Message accepted for delivery) Aug 5 09:40:02 www sendmail[29465]: s75Ee2vT029465: to=OLDadmin, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31426, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s75Ee2wh029467 Message accepted for delivery) Aug 5 09:40:06 www sm-msp-queue[29370]: restarting /usr/sbin/sendmail due to signal Aug 5 09:40:06 www sendmail[29372]: restarting /usr/sbin/sendmail due to signal Aug 5 09:40:06 www sm-msp-queue[29888]: starting daemon (8.14.4): queueing@01:00:00 Aug 5 09:40:06 www sendmail[29890]: starting daemon (8.14.4): SMTP+queueing@01:00:00 Aug 5 09:40:06 www sendmail[29891]: s75Ee23t029466: to=<[email protected]>, delay=00:00:04, mailer=local, pri=121784, dsn=5.1.1, stat=User unknown Aug 5 09:40:06 www sendmail[29891]: s75Ee23t029466: s75Ee6xY029891: DSN: User unknown Aug 5 09:40:06 www sendmail[29891]: s75Ee6xY029891: to=<[email protected]>, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=33035, dsn=2.0.0, stat=Sent Aug 5 09:40:06 www sendmail[29891]: s75Ee2wh029467: to=<[email protected]>, delay=00:00:04, mailer=local, pri=121784, dsn=5.1.1, stat=User unknown Aug 5 09:40:06 www sendmail[29891]: s75Ee2wh029467: s75Ee6xZ029891: DSN: User unknown Aug 5 09:40:06 www sendmail[29891]: s75Ee6xZ029891: to=<[email protected]>, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=33035, dsn=2.0.0, stat=Sent Something to note about the maillog's: Before the crash, the msgid included localhost.localdomain; after the crash it's been domain.com. Thanks to all who take the time to read and look into this issue. I appreciate it and look forward to tackling this issue together.

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  • Splitting an internet connection between multiple separate subnetworks

    - by pythonian4000
    Problem I have an internet connection that I want to split between four separate networks. My requirements are: I need to be able to monitor the amount of bandwidth and data being used by each network, and notify or control as necessary. The four networks should only be able to connect to the internet, not each other. My parents need to be able to operate it, so it needs a simple, preferably Windows-based GUI. Progress so far Server I have a mini-ITX server with six Gigabit ethernet ports - one for the ethernet internet connection, one for each of the four networks, and one for remote access to the server for administration. Bandwidth control I spent a long time researching solutions here. The majority of the control systems/software I found could control bandwidth usage via QOS, but could not monitor or control the amount of data being used. Eventually I found the SoftPerfect Bandwidth Manager, which has everything I need in terms of monitoring and control - per-interface quota management, usage statistics, a web interface for checking usage, and email notifications when quotas are exceeded. It is also Windows-based and has a simple GUI. Internet sharing This is where I am having issues. I am currently using Windows XP Pro SP2 for the server (yes, I know this is far from ideal, but it's the only spare Windows OS I currently have). I can't use the built-in Internet Connection Sharing for several reasons: The upstream internet router has an IP of 192.168.0.1 which ICS clashes with, and I cannot change the router settings. ICS can only share an internet connection with a single interface, but I have four. I have tried bridging the four network cards, but then the Bandwidth Manager cannot see the four individual interfaces - it only sees the bridge. I have tried setting up Dual DHCP DNS server (and am having issues getting DHCP offers to be received by clients), but that would still require gateway software of some sort, which I have been unable to find. My current attempt is to use OpenVPN, with a server for the internet NIC and a separate client for each of the four networks. My thought is that I could bridge the OpenVPN TAP devices to each NIC, meaning that the Bandwidth Manager would control traffic from the bridge instead of the interface. I have not made much progress here though - I've never used OpenVPN before. Questions Is there a Windows software package that does everything I need? (Unlikely, I know) Is there a Windows software package that will share internet between multiple NICs without bridging? Are either of my about attempts feasible? Would it help to have a newer/server version of Windows? Is there a non-Windows alternative that is easy to use?

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  • Running a Silverlight application in the Google App Engine platform

    - by rajbk
    This post shows you how to host a Silverlight application in the Google App Engine (GAE) platform. You deploy and host your Silverlight application on Google’s infrastructure by creating a configuration file and uploading it along with your application files. I tested this by uploading an old demo of mine - the four stroke engine silverlight demo. It is currently being served by the GAE over here: http://fourstrokeengine.appspot.com/ The steps to run your Silverlight application in GAE are as follows: Account Creation Create an account at http://appengine.google.com/. You are allocated a free quota at signup. Select “Create an Application”   Verify your account by SMS   Create your application by clicking on “Create an Application”   Pick an application identifier on the next screen. The identifier has to be unique. You will use this identifier when uploading your application. The application you create will by default be accessible at [applicationidentifier].appspot.com. You can also use custom domains if needed (refer to the docs).   Save your application. Download SDK  We will use the  Windows Launcher for Google App Engine tool to upload our apps (it is possible to do the same through command line). This is a GUI for creating, running and deploying applications. The launcher lets you test the app locally before deploying it to the GAE. This tool is available in the Google App Engine SDK. The GUI is written in Python and therefore needs an installation of Python to run. Download and install the Python Binaries from here: http://www.python.org/download/ Download and install the Google App Engine SDK from here: http://code.google.com/appengine/downloads.html Run the GAE Launcher. Select Create New Application.   On the next dialog, give your application a name (this must match the identifier we created earlier) For Parent Directory, point to the directory containing your Silverlight files. Change the port if you want to. The port is used by the GAE local web server. The server is started if you choose to run the application locally for testing purposes. Hit Save. Configure, Test and Upload As shown below, the files I am interested in uploading for my Silverlight demo app are The html page used to host the Silverlight control The xap file containing the compiled Silverlight application A favicon.ico file.   We now create a configuration file for our application called app.yaml. The app.yaml file specifies how URL paths correspond to request handlers and static files.  We edit the file by selecting our app in the GUI and clicking “Edit” The contents of file after editing is shown below (note that the contents of the file should be in plain text): application: fourstrokeengine version: 1 runtime: python api_version: 1 handlers: - url: /   static_files: Default.html   upload: Default.html - url: /favicon.ico   static_files: favicon.ico   upload: favicon.ico - url: /FourStrokeEngine.xap   static_files: FourStrokeEngine.xap   upload: FourStrokeEngine.xap   mime_type: application/x-silverlight-app - url: /.*   static_files: Default.html   upload: Default.html We have listed URL patterns for our files, specified them as static files and specified a mime type for our xap file. The wild card URL at the end will match all URLs that are not found to our default page (you would normally include a html file that displays a 404 message).  To understand more about app.yaml, refer to this page. Save the file. Run the application locally by selecting “Browse” in the GUI. A web server listening on the port you specified is started (8080 in my case). The app is loaded in your default web browser pointing to http://localhost:8080/. Make sure the application works as expected. We are now ready to deploy. Click the “Deploy” icon. You will be prompted for your username and password. Hit OK. The files will get uploaded and you should get a dialog telling you to “close the window”. We are done uploading our Silverlight application. Go to http://appengine.google.com/ and launch the application by clicking on the link in the “Current Version” column.   You should be taken to a URL which points to your application running in Google’s infrastructure : http://fourstrokeengine.appspot.com/. We are done deploying our application! Clicking on the link in the Application column will take you to the Admin console where you can see stats related to system usage.  To learn more about the Google Application Engine, go here: http://code.google.com/appengine/docs/whatisgoogleappengine.html

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  • OpenWorld: Spotlight on Fusion CRM

    - by Tony Berk
    Oracle OpenWorld is less than 2 weeks away, so you need to start figuring out how you are going to maximize your week. I don't want to discourage you, but I'm pretty sure it is impossible to attend all 2000+ sessions. So you need to focus on what's important to you. Many of our CRM customers will be interested in Fusion CRM, since they have already started Fusion implementations or determining when to start. If that's you, or you are just looking for an overview of Fusion CRM, we've got you covered! Let's start at the top! For an overview of what is in Fusion CRM and where it is going, you should attend the general session and roadmap session: General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. There is also a General Session for all Fusion Applications providing insight into the current strategy of the full product line and a high-level roadmap for each product area: Oracle Fusion Applications—Overview, Strategy, and Roadmap (GEN9433) - Oct 1, 10:45AM. This session will be repeated on Oct 3, 10:15AM. Now, if you want to drill down into some more detail, there are a lot more sessions with Oracle product management and customers. I'll highlight a few, but suggest you review the Fusion CRM Focus On document, or the search in the Content Catalog or Session Builder.  Driving Sales Performance with Oracle Fusion CRM (CON9744) - Oct 3, 10:15AM. Demonstrates how sales executives can gain instant visibility into their business, deliver pervasive coaching to their reps, maximize their sales pipeline, and drive team alignment. The result is increased sales performance that enables sales executives to deliver more revenue without increasing their resources or expenses. Maximize Your Revenue Potential with Oracle Fusion CRM Sales Planning (CON9751) - Oct 2, 1:15PM. Learn how Oracle Fusion CRM helps companies intelligently optimize sales planning and manage sales performance including the ability to predict their future sales opportunities and use those predictions in conjunction with past sales data to optimally define their sales territories, sales quotas, and incentive compensation plans. Boost Marketing’s Contribution to Revenue with Oracle Fusion CRM Marketing (CON9746) - Oct 3, 11:45AM. Learn how Oracle Fusion CRM can help your organization integrate sales and marketing, using one CRM platform. See how Oracle Fusion CRM can help your organization learn where to invest its precious marketing dollars; drive more revenue with cross-channel marketing and prospecting capabilities, including and not limited to e-mail, Web, and social media; improve lead conversion with integrated lead management functionality; and do more with less by automating many manual tasks. Oracle Fusion CRM: Social Marketing (CON11559) - Oct 1, 3:15PM. Learn how Oracle’s acquisition of Collective Intellect, Vitrue, and Involver extends Oracle Fusion Marketing as a world-class social marketing solution. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15AM. Hear how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle's social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Of course, we recommend you hear from the current Fusion CRM customers too. So, don't miss Oracle Fusion Customer Relationship Management: Customer Adoption and Experiences (CON9415) on Oct 3 at 10:15AM for panel of customers discussing implementation experiences, best practices and benefits.  After listening to all of this great information, you are probably going to have questions. Well, the experts will be on hand to help answer your questions and plan how your organization can get going with Fusion CRM. Be sure to head down to the DEMOgrounds and CRM Pavilion in the Moscone West Exhibit Hall. And finally, there is the always popular Meet the Experts session focused on Fusion CRM (MTE9658) on Oct 2 at 5PM (pre-registration via Schedule Builder is recommended.) In addition, there are more sessions on Mobility, Extensibility, Incentive Compensation, Fusion Customer Hub and other key components of the Fusion Applications infrastructure, Oracle Cloud and much, much more! For a full list, utilize the Fusion CRM Focus On document and Content Catalog. Enjoy!

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  • Installing Ubuntu 12.04.1 x64 with Fake RAID 1 [SOLVED]

    - by Arkadius
    I had: Software: Dual boot with Windows XP Ubuntu 10.04 LTS x32 Hardware Fake RAID 1 (mirroring) with 2x1 TB: Partition 1 - Windows Partition 2 - SWAP Partition 3 - / (root) Partition 4 - Extended Partition 5 - /home Partition 6 - /data arek@domek:/var/log/installer$ sudo fdisk -l Disk /dev/sda: 1000.2 GB, 1000204886016 bytes 255 heads, 63 sectors/track, 121601 cylinders, total 1953525168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x000de1b9 Device Boot Start End Blocks Id System /dev/sda1 * 63 524297339 262148638+ 7 HPFS/NTFS/exFAT /dev/sda2 524297340 528506369 2104515 82 Linux swap / Solaris /dev/sda3 528506370 570468149 20980890 83 Linux /dev/sda4 570468150 1953118439 691325145 5 Extended /dev/sda5 570468213 675340469 52436128+ 83 Linux /dev/sda6 675340533 1953118439 638888953+ 83 Linux Disk /dev/sdb: 1000.2 GB, 1000204886016 bytes 255 heads, 63 sectors/track, 121601 cylinders, total 1953525168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x000de1b9 Device Boot Start End Blocks Id System /dev/sdb1 * 63 524297339 262148638+ 7 HPFS/NTFS/exFAT /dev/sdb2 524297340 528506369 2104515 82 Linux swap / Solaris /dev/sdb3 528506370 570468149 20980890 83 Linux /dev/sdb4 570468150 1953118439 691325145 5 Extended /dev/sdb5 570468213 675340469 52436128+ 83 Linux /dev/sdb6 675340533 1953118439 638888953+ 83 Linux arek@domek:/var/log/installer$ ls -l /dev/mapper/ total 0 crw------- 1 root root 10, 236 Oct 7 20:17 control lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha -> ../dm-0 lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha1 -> ../dm-1 lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha2 -> ../dm-2 lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha3 -> ../dm-3 lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha4 -> ../dm-4 lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha5 -> ../dm-5 lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha6 -> ../dm-6 I wanted to upgrade from 10.04 x32 to 12.04 x64 using FRESH installation. So, run installation of Ubuntu 12.04.1 x64 LTS using alternate CD. During the installation I selected manual partitioning and to: - Use and Format / (root) - Use and Format SWAP - Use and Keep data on /home - Use and Keep data on /data After I clicked "Continue" I get error creating and formatting SWAP partition. I go to terminal with Alt + F2 (?) and hit enter. I discovered that there was visible RAID as only disk with NO partitions. Something like this: arek@domek:/var/log/installer$ ls -l /dev/mapper/ lrwxrwxrwx 1 root root 7 Oct 7 20:17 /dev/mapper/pdc_jhjbcaha -> ../dm-0 arek@domek:/var/log/installer$ ls -l /dev/dm* brw-rw---- 1 root disk 252, 0 Oct 7 20:17 /dev/dm-0 So I switched to log console Alt+F3 (?) and saw errors like below: Oct 7 14:02:45 check-missing-firmware: /dev/.udev/firmware-missing does not exist, skipping Oct 7 14:02:45 check-missing-firmware: /run/udev/firmware-missing does not exist, skipping Oct 7 14:02:45 check-missing-firmware: no missing firmware in /dev/.udev/firmware-missing /run/udev/firmware-missing Oct 7 14:02:45 anna-install: Installing dmraid-udeb Oct 7 14:02:45 anna[12599]: DEBUG: retrieving dmraid-udeb 1.0.0.rc16-4.1ubuntu8 Oct 7 14:02:49 anna[12599]: DEBUG: retrieving libdmraid1.0.0.rc16-udeb 1.0.0.rc16-4.1ubuntu8 Oct 7 14:02:49 anna[12599]: DEBUG: retrieving kpartx-udeb 0.4.9-3ubuntu5 Oct 7 14:02:49 disk-detect: Serial ATA RAID disk(s) detected. Oct 7 14:02:55 disk-detect: Enabling dmraid support. Oct 7 14:02:55 disk-detect: RAID set "pdc_jhjbcaha" was activated Oct 7 14:02:55 HERE --> dmraid-activate: ERROR: Cannot retrieve RAID set information for pdc_jhjbcaha Oct 7 14:02:56 check-missing-firmware: /dev/.udev/firmware-missing does not exist, skipping Oct 7 14:02:56 check-missing-firmware: /run/udev/firmware-missing does not exist, skipping Oct 7 14:02:56 check-missing-firmware: no missing firmware in /dev/.udev/firmware-missing /run/udev/firmware-missing Oct 7 14:02:57 main-menu[428]: DEBUG: resolver (libnewt0.52): package doesn't exist (ignored) Oct 7 14:02:57 main-menu[428]: DEBUG: resolver (ext2-modules): package doesn't exist (ignored) Oct 7 14:02:57 main-menu[428]: INFO: Menu item 'partman-base' selected Oct 7 14:02:57 kernel: [ 316.512999] NTFS driver 2.1.30 [Flags: R/O MODULE]. Oct 7 14:02:57 kernel: [ 316.523221] Btrfs loaded Oct 7 14:02:57 kernel: [ 316.534781] JFS: nTxBlock = 8192, nTxLock = 65536 Oct 7 14:02:57 kernel: [ 316.554749] SGI XFS with ACLs, security attributes, realtime, large block/inode numbers, no debug enabled Oct 7 14:02:57 kernel: [ 316.555336] SGI XFS Quota Management subsystem Oct 7 14:02:58 md-devices: mdadm: No arrays found in config file or automatically Oct 7 14:02:58 partman: No matching physical volumes found Oct 7 14:02:58 partman: No volume groups found Oct 7 14:02:58 partman: Reading all physical volumes. This may take a while... Oct 7 14:02:58 partman-lvm: No volume groups found Oct 7 14:02:58 partman: Error running 'tune2fs -l /dev/mapper/pdc_jhjbcaha' Oct 7 14:02:58 partman: Error running 'tune2fs -l /dev/mapper/pdc_jhjbcaha' Oct 7 14:02:58 partman: Error running 'tune2fs -l /dev/mapper/pdc_jhjbcaha' Oct 7 14:06:11 HERE --> partman: mkswap: can't open '/dev/mapper/pdc_jhjbcaha2': No such file or directory Oct 7 14:07:28 init: starting pid 401, tty '/dev/tty2': '-/bin/sh' Oct 7 14:15:00 net/hw-detect.hotplug: Detected hotpluggable network interface eth0 Oct 7 14:15:00 net/hw-detect.hotplug: Detected hotpluggable network interface lo As You can see there are 2 errors Oct 7 14:02:55 dmraid-activate: ERROR: Cannot retrieve RAID set information for pdc_jhjbcaha and Oct 7 14:06:11 partman: mkswap: can't open '/dev/mapper/pdc_jhjbcaha2': No such file or directory I looked in the internet and try to run command "dmraid -ay" and get something like that: dmraid -ay /dev/mapper/pdc_jhjbcaha -> Already activated /dev/mapper/pdc_jhjbcaha1 -> Successfully activated /dev/mapper/pdc_jhjbcaha2 -> Successfully activated /dev/mapper/pdc_jhjbcaha3 -> Successfully activated /dev/mapper/pdc_jhjbcaha4 -> Successfully activated /dev/mapper/pdc_jhjbcaha5 -> Successfully activated /dev/mapper/pdc_jhjbcaha6 -> Successfully activated Then I returned to installer with Alt+F1 (?) and click "Return" to return to partitioning menu. I did NOT change anything just selected again "Continue" and everything goes smoothly. I hope this will help someone. arkadius

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  • Can not print after upgrading from 12.x to 14.04

    - by user318889
    After upgrading from V12.04 to V14.04 I am not able to print. I am using an HP LaserJet 400 M451dn. The printer troubleshooter told me that there is no solution to the problem. This is the output of the advanced diagnositc output. (Due to limited space I cut the output!) Can anybody tell me what is going wrong. I am using the printer via USB ? Page 1 (Scheduler not running?): {'cups_connection_failure': False} Page 2 (Is local server publishing?): {'local_server_exporting_printers': False} Page 3 (Choose printer): {'cups_dest': , 'cups_instance': None, 'cups_queue': u'HP-LaserJet-400-color-M451dn', 'cups_queue_listed': True} Page 4 (Check printer sanity): {'cups_device_uri_scheme': u'hp', 'cups_printer_dict': {'device-uri': u'hp:/usb/HP_LaserJet_400_color_M451dn?serial=CNFF308670', 'printer-info': u'Hewlett-Packard HP LaserJet 400 color M451dn', 'printer-is-shared': True, 'printer-location': u'Pinatubo', 'printer-make-and-model': u'HP LJ 300-400 color M351-M451 Postscript (recommended)', 'printer-state': 4, 'printer-state-message': u'', 'printer-state-reasons': [u'none'], 'printer-type': 8556636, 'printer-uri-supported': u'ipp://localhost:631/printers/HP-LaserJet-400-color-M451dn'}, 'cups_printer_remote': False, 'hplip_output': (['', '\x1b[01mHP Linux Imaging and Printing System (ver. 3.14.6)\x1b[0m', '\x1b[01mDevice Information Utility ver. 5.2\x1b[0m', '', 'Copyright (c) 2001-13 Hewlett-Packard Development Company, LP', 'This software comes with ABSOLUTELY NO WARRANTY.', 'This is free software, and you are welcome to distribute it', 'under certain conditions. See COPYING file for more details.', '', '', '\x1b[01mhp:/usb/HP_LaserJet_400_color_M451dn?serial=CNFF308670\x1b[0m', '', '\x1b[01mDevice Parameters (dynamic data):\x1b[0m', '\x1b[01m Parameter Value(s) \x1b[0m', ' ---------------------------- ----------------------------------------------------------', ' back-end hp ', " cups-printers ['HP-LaserJet-400-color-M451dn'] ", ' cups-uri hp:/usb/HP_LaserJet_400_color_M451dn?serial=CNFF308670 ', ' dev-file ', ' device-state -1 ', ' device-uri hp:/usb/HP_LaserJet_400_color_M451dn?serial=CNFF308670 ', ' deviceid ', ' error-state 101 ', ' host ', ' is-hp True ', ' panel 0 ', ' panel-line1 ', ' panel-line2 ', ' port 1 ', ' serial CNFF308670 ', ' status-code 5002 ', ' status-desc ', '\x1b[01m', 'Model Parameters (static data):\x1b[0m', '\x1b[01m Parameter Value(s) \x1b[0m', ' ---------------------------- ----------------------------------------------------------', ' align-type 0 ', ' clean-type 0 ', ' color-cal-type 0 ', ' copy-type 0 ', ' embedded-server-type 0 ', ' fax-type 0 ', ' fw-download False ', ' icon hp_color_laserjet_cp2025.png ', ' io-mfp-mode 1 ', ' io-mode 1 ', ' io-support 6 ', ' job-storage 0 ', ' linefeed-cal-type 0 ', ' model HP_LaserJet_400_color_M451dn ', ' model-ui HP LaserJet 400 Color m451dn ', ' model1 HP LaserJet 400 Color M451dn ', ' monitor-type 0 ', ' panel-check-type 0 ', ' pcard-type 0 ', ' plugin 0 ', ' plugin-reason 0 ', ' power-settings 0 ', ' ppd-name lj_300_400_color_m351_m451 ', ' pq-diag-type 0 ', ' r-type 0 ', ' r0-agent1-kind 4 ', ' r0-agent1-sku CE410A/CE410X ', ' r0-agent1-type 1 ', ' r0-agent2-kind 4 ', ' r0-agent2-sku CE411A ', ' r0-agent2-type 4 ', ' r0-agent3-kind 4 ', ' r0-agent3-sku CE413A ', ' r0-agent3-type 5 ', ' r0-agent4-kind 4 ', ' r0-agent4-sku CE412A ', ' r0-agent4-type 6 ', ' scan-src 0 ', ' scan-type 0 ', ' status-battery-check 0 ', ' status-dynamic-counters 0 ', ' status-type 3 ', ' support-released True ', ' support-subtype 2202411 ', ' support-type 2 ', ' support-ver 3.12.2 ', " tech-class ['Postscript'] ", " tech-subclass ['Normal'] ", ' tech-type 4 ', ' usb-pid 3882 ', ' usb-vid 1008 ', ' wifi-config 0 ', '\x1b[01m', 'Status History (most recent first):\x1b[0m', '\x1b[01m Date/Time Code Status Description User Job ID \x1b[0m', ' -------------------- ----- ---------------------------------------- -------- --------', ' 08/21/14 00:07:25 5012 Device communication error richard 0 ', ' 08/20/14 13:42:44 500 Started a print job richard 4214 ', '', '', 'Done.', ''], ['\x1b[35;01mwarning: No display found.\x1b[0m', '\x1b[31;01merror: hp-info -u/--gui requires Qt4 GUI support. Entering interactive mode.\x1b[0m', '\x1b[31;01merror: Unable to communicate with device (code=12): hp:/usb/HP_LaserJet_400_color_M451dn?serial=CNFF308670\x1b[0m', '\x1b[31;01merror: Error opening device (Device not found).\x1b[0m', ''], 0), 'is_cups_class': False, 'local_cups_queue_attributes': {'charset-configured': u'utf-8', 'charset-supported': [u'us-ascii', u'utf-8'], 'color-supported': True, 'compression-supported': [u'none', u'gzip'], 'copies-default': 1, 'copies-supported': (1, 9999), 'cups-version': u'1.7.2', 'device-uri': u'hp:/usb/HP_LaserJet_400_color_M451dn?serial=CNFF308670', 'document-format-default': u'application/octet-stream', 'document-format-supported': [u'application/octet-stream', u'application/pdf', u'application/postscript', u'application/vnd.adobe-reader-postscript', u'application/vnd.cups-command', u'application/vnd.cups-pdf', u'application/vnd.cups-pdf-banner', u'application/vnd.cups-postscript', u'application/vnd.cups-raw', u'application/vnd.samsung-ps', u'application/x-cshell', u'application/x-csource', u'application/x-perl', u'application/x-shell', u'image/gif', u'image/jpeg', u'image/png', u'image/tiff', u'image/urf', u'image/x-bitmap', u'image/x-photocd', u'image/x-portable-anymap', u'image/x-portable-bitmap', u'image/x-portable-graymap', u'image/x-portable-pixmap', u'image/x-sgi-rgb', u'image/x-sun-raster', u'image/x-xbitmap', u'image/x-xpixmap', u'image/x-xwindowdump', u'text/css', u'text/html', u'text/plain'], 'finishings-default': 3, 'finishings-supported': [3], 'generated-natural-language-supported': [u'en-us'], 'ipp-versions-supported': [u'1.0', u'1.1', u'2.0', u'2.1'], 'ippget-event-life': 15, 'job-creation-attributes-supported': [u'copies', u'finishings', u'ipp-attribute-fidelity', u'job-hold-until', u'job-name', u'job-priority', u'job-sheets', u'media', u'media-col', u'multiple-document-handling', u'number-up', u'output-bin', u'orientation-requested', u'page-ranges', u'print-color-mode', u'print-quality', u'printer-resolution', u'sides'], 'job-hold-until-default': u'no-hold', 'job-hold-until-supported': [u'no-hold', u'indefinite', u'day-time', u'evening', u'night', u'second-shift', u'third-shift', u'weekend'], 'job-ids-supported': True, 'job-k-limit': 0, 'job-k-octets-supported': (0, 470914416), 'job-page-limit': 0, 'job-priority-default': 50, 'job-priority-supported': [100], 'job-quota-period': 0, 'job-settable-attributes-supported': [u'copies', u'finishings', u'job-hold-until', u'job-name', u'job-priority', u'media', u'media-col', u'multiple-document-handling', u'number-up', u'output-bin', u'orientation-requested', u'page-ranges', u'print-color-mode', u'print-quality', u'printer-resolution', u'sides'], 'job-sheets-default': (u'none', u'none'), 'job-sheets-supported': [u'none', u'classified', u'confidential', u'form', u'secret', u'standard', u'topsecret', u'unclassified'], 'jpeg-k-octets-supported': (0, 470914416), 'jpeg-x-dimension-supported': (0, 65535), 'jpeg-y-dimension-supported': (1, 65535), 'marker-change-time': 0, 'media-bottom-margin-supported': [423], 'media-col-default': u'(unknown IPP value tag 0x34)', 'media-col-supported': [u'media-bottom-margin', u'media-left-margin', u'media-right-margin', u'media-size', u'media-source', u'media-top-margin', u'media-type'], 'media-default': u'iso_a4_210x297mm', 'media-left-margin-supported': [423], 'media-right-margin-supported': [423],

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  • What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

    - by Tony Berk
    There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! As I mentioned in my earlier post about some of the keynote sessions, Is There a Cloud Over OpenWorld?, I'm going try to highlight some key sessions to help you find the best sessions for you. Interested to find out where Oracle CRM products are headed, then find your "roadmap" session. Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. Which session are you most interested in? Make your suggestions! But no voting for Pearl Jam or Kings of Leon. Those are after hours! 

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  • Private Cloud: Putting some method behind the madness

    - by Sudip Datta
    Finally, I decided to join the blogging community. And what could be a better time to start than the week after OpenWorld 2012. 50K+ attendees, demonstrations, speaker sessions and a whole lot of buzz on Oracle Cloud..It was raining clouds in this year's Openworld. I am not here to write about Oracle's cloud strategy in general, but on Enterprise Manager's cloud management capabilities. This year's Openworld was the first after we announced the 12c Cloud Control and we were happy to share the stage with quite a few early adopters. Stay tuned for videos from our customers and partners, I will post them as they get published. I met a number of platform administrators in Oracle-DBAs, Middleware Admins, SOA Admins...The cloud has affected them all, at least to the point where it beckoned more than just curiosity..Most IT infrastructure are already heavily virtualized (on VMWare and on others including Oracle VM), and some would claim they are already on “cloud” (at least their Sysadmins told them so). But none of them were confident of the benefits because their pain points continued to grow.. Isn't cloud supposed to ease those? Instead, they were chasing hundreds of databases running on hundreds of VMs, often with as much certainty propounded by Heisenberg. What happened to the age-old IT discipline around administration, compliance, configuration management? VMs are great for what they are. I personally think they have opened the doors to new approaches in which an application stack gets provisioned and updated. In fact, Enterprise Manager 12c is possibly the only tool out there that can provision full-fledged application as VM Assemblies. In this year's Openworld, customers talked on how they provisioned RAC and Siebel assemblies, which as the techies out there know, are not trivial (hearing provisioning time for Siebel down from weeks to hours was gratifying indeed). However, I do have an issue with a "one-size fits all" approach to cloud. In a week's span, I met several personas: Project owners requiring an EC2 like VM instance for their projects Admins needing the same for Sparc-Solaris. DBAs requiring dedicated databases for new projects APEX Developers needing just a ready-to-consume schema as a service Java Developers looking for a runtime platform QA engineers needing a fast clone of their production environment If you drill down further, you will end up peeling more layers of the details. For example, the requirements for Load testing and Functional testing are very different. For Load testing the test environment should ideally be the same as the production. You shouldn't run production on Exadata and load test on a VM; they will just not be good representations of one another. For Functional testing it does not possibly matter. DBAs seem to be at the worst affected of the lot. It seems they have been asked to choose between agile provisioning and  faster runtime performance. And in some cases, it is really a Hobson's choice, because their infrastructure provider made no distinction between the OLTP application and the Virtual desktop! Sad indeed. When one looks at the portfolio of services that we already offer (vanilla IaaS, VM Assembly based PaaS, DBaaS) or have announced (Java PaaS, Instant Cloning, Schema-aaS), one can possibly think that we are trying to be the "renaissance man" ! Well I would have possibly digested that had it not been for the various personas that I described above. Getting the use cases right is very important for an application such as cloud management. We iterate and iterate over these over and over again and re-validate them in CABs (Customer Advisory Boards). We consider over the major aspects of tenancy: service placement, resource isolation (can a tenant execute an expensive SQL and run away with all the resources), quota and security. We, in Engineering, keep reminding ourselves that we are dealing with enterprise clouds. We owe it to our customer base ! In the coming posts, I will drill down more into each of the services. In the meanwhile, here are some collateral and  demos for starters with EM 12c. http://www.oracle.com/technetwork/oem/cloud-mgmt/index.html Sudip Datta The views expressed here are my own and do not necessarily reflect the views of Oracle. Stay Connected: Twitter | Facebook | YouTube | Linkedin | Newsletter --

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  • What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

    - by Richard Lefebvre
    There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. 

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