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  • Enforce link in Team foundation server bug work item for duplicates

    - by Tewr
    We have just started out with Team Foundation Server 2008 / Visual Studio Team System and we are pleased to find how we can export and modify work items to our needs. However, this last thing that would make the setup perfect for us has proved somewhat difficult: We have exported the Bug work item type and have made modifications to it to appear differently to different groups of users. We do, however, see a potential problem in non-developers reporting bugs which turn out to be duplicates. We would like to enforce that users who close a ticket with resolved reason:duplicate also creates a link to the bug which is perceived as the first bug report. I have looked at System.RelatedLinkCount, and put the rule <FIELD type="Integer" name="RelatedLinkCount" refname="System.RelatedLinkCount"> <WHEN field="Microsoft.VSTS.Common.ResolvedReason" value="duplicate"> <PROHIBITEDVALUES> <LISTITEM value="0" /> </PROHIBITEDVALUES> </WHEN> </FIELD> However, when I try to put anything in that scope, the importer tells me that System.RelatedLinkCount does not accept the rule, no matter what I put, but the rule above shows what I am trying to do (even though the most preferable rule would also check that the bug that I link to is not a duplicate as well, though this is overkill :P) Has anyone else tried to enforce rules like this in work items? Is there another approach to solving the same issue? I am thankful for any thoughts on the matter.

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  • Experience the iPad UI On Your PC

    - by Matthew Guay
    Want to test drive iPad without heading over to an Apple store?  Here’s a way you can experience some of the iPad UI straight from your browser! The iPad is the latest gadget from Apple to wow the tech world, and people even waited in line all night to be one of the first to get their hands on one.  Thanks to a simple JavaScript trick, however, you can get a feel for some of its new features without leaving your computer.  This won’t let you try out everything on the iPad, but it will let you see how the new lists and pop-over menus work just like they do in the new apps. Test drive the iPad’s UI from your browser Normally, the Apple iPhone developer library online looks like a standard webpage. But, on the iPad, it looks and feels like a full-blown native iPad app.  With a nifty JavaScript trick from boredzo.org you can use this same interface on your PC.  Since the iPad uses the Safari browser, we ran this test in Safari for Windows.  If you don’t already have it installed, you can download it from Apple (link below) and setup as normal. Now, open Safari and browse to Apple’s developer page at: http://www.developer.apple.com   Now, enter the following in the address bar, and press Enter. javascript:localStorage.setItem('debugSawtooth', 'true')   Finally, click this link to go to the iPhone OS documentation. http://developer.apple.com/iphone/library/iPad/ After a short delay, it should open in full iPad style! The left menu works just like the menus on the iPad, complete with transitions.  It feels entirely like a native application, instead of a webpage.  To scroll through text, click and pull up or down similar to the way you would use it on a touch screen. Some pages even include a pop-over menu like many of the new iPad apps use. Note that the page will be rendered for the size of your browser, and if you resize your window the page will not resize with it.  Simply press F5 to reload the page, and it will resize to fit the new window size.  If you resize your window to be tall and narrow, like the iPad in horizontal mode, the webpage will change and the left menu will disappear in lieu of a drop-down menu just like it would if you rotated the iPad. This works in Chrome as well, since it, like Safari, is based on Webkit.  However, it didn’t seem to work in our test on Firefox or other browsers. We’ve previously covered how you can experience some of the iPhone’s UI with the online iPhone user guide.  Check it out if you haven’t yet: View Mobile Websites in Windows with Safari 4 Developer Tools Conclusion Although this doesn’t let you really try out all of the iPad’s interface, it at least gives you a taste of how it works.  It’s exciting to see how much functionality can be packed into webapps today.  And don’t forget, How-to Geek is giving away an iPad to a random fan!  Head over to our Facebook page and fan How-to Geek if you haven’t already done so. Win an iPad on the How-To Geek Facebook Fan Page Similar Articles Productive Geek Tips Want an iPad? How-To Geek is Giving One Away!Why Wait? Amazing New Add-on Turns Your iPhone into an iPad! [Comic]The Complete List of iPad Tips, Tricks, and TutorialsShare Your Windows Vista Experience Index ScoreAnother Blog You Should Subscribe To TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Awesome Lyrics Finder for Winamp & Windows Media Player Download Videos from Hulu Pixels invade Manhattan Convert PDF files to ePub to read on your iPad Hide Your Confidential Files Inside Images Get Wildlife Photography Tips at BBC’s PhotoMasterClasses

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  • How can I get job in company when I unfamiliar with technology [closed]

    - by Michael Z
    Sorry if I have chosen wrong stackexchange site for this question. Point me in correct place if any... How can I get job in company that have some unfamiliar technology for me in they Job Requirements list? In other words. How can I get job on Lucene if I have not any experience on Lucene, but for getting experience in Lucene I need to be involved in company that needs developers with Lucene technology experience? It is closed disk!

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  • cyrus-imapd is not work with sasldb2, but postfix work

    - by Felix Chang
    centos6 64 bits: when i use pop3 for access cyrus-imapd: S: +OK li557-53 Cyrus POP3 v2.3.16-Fedora-RPM-2.3.16-6.el6_2.5 server ready <3176565056.1354071404@li557-53> C: USER [email protected] S: +OK Name is a valid mailbox C: PASS abcabc S: -ERR [AUTH] Invalid login C: QUIT and with USER "abc" failed too. my imapd.conf: configdirectory: /var/lib/imap partition-default: /var/spool/imap admins: cyrus sievedir: /var/lib/imap/sieve sendmail: /usr/sbin/sendmail hashimapspool: true sasl_pwcheck_method: auxprop sasl_mech_list: PLAIN LOGIN tls_cert_file: /etc/pki/cyrus-imapd/cyrus-imapd.pem tls_key_file: /etc/pki/cyrus-imapd/cyrus-imapd.pem tls_ca_file: /etc/pki/tls/certs/ca-bundle.crt allowplaintext: true #defaultdomain: myabc.com loginrealms: myabc.com sasldblistuser2: [email protected]: userPassword but my postfix is ok with same user. /etc/sasl2/smtpd.conf pwcheck_method: auxprop mech_list: plain login log_level:7 saslauthd_path:/var/run/saslauthd/mux /etc/postfix/main.cf queue_directory = /var/spool/postfix command_directory = /usr/sbin daemon_directory = /usr/libexec/postfix data_directory = /var/lib/postfix mail_owner = postfix myhostname = localhost mydomain = myabc.com myorigin = $mydomain inet_interfaces = all inet_protocols = all mydestination = $myhostname, localhost.$mydomain, localhost,$mydomain local_recipient_maps = unknown_local_recipient_reject_code = 550 mynetworks_style = subnet mynetworks = 192.168.0.0/24, 127.0.0.0/8 relay_domains = $mydestination alias_maps = hash:/etc/aliases alias_database = hash:/etc/aliases home_mailbox = Maildir/ mailbox_transport = lmtp:unix:/var/lib/imap/socket/lmtp debug_peer_level = 2 debugger_command = PATH=/bin:/usr/bin:/usr/local/bin:/usr/X11R6/bin ddd $daemon_directory/$process_name $process_id & sleep 5 sendmail_path = /usr/sbin/sendmail.postfix newaliases_path = /usr/bin/newaliases.postfix mailq_path = /usr/bin/mailq.postfix setgid_group = postdrop html_directory = no manpage_directory = /usr/share/man sample_directory = /usr/share/doc/postfix-2.6.6/samples readme_directory = /usr/share/doc/postfix-2.6.6/README_FILES smtpd_sasl_auth_enable = yes smtpd_sasl_local_domain = $myhostname smtpd_sasl_security_options = noanonymous smtpd_recipient_restrictions = permit_mynetworks, permit_sasl_authenticated, reject_unauth_destination smtpd_sasl_security_restrictions = permit_mynetworks, permit_sasl_authenticated, reject_unauth_destination message_size_limit = 15728640 broken_sasl_auth_clients=yes please help.

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  • net-snmp snptranslate dosnt work for my MIB (snmpget does work)

    - by user1495181
    I add my own MIB module to net-snmp. I put my Mib txt file under - '/usr/local/share/snmp/mibs' I see that if i change net-snmp files their the change is reflected , so this mibs are loaded correct. It seems that it not load my MIB file from there. When i run snmptranslate on my Mib like this: snmptranslate .1.3.6.1.4.1.8077 I get: SNMPv2-SMI::enterprises.8077 My MIB def: TEST-MIB DEFINITIONS ::= BEGIN IMPORTS MODULE-IDENTITY, enterprises FROM SNMPv2-SMI; testMib MODULE-IDENTITY DESCRIPTION "First draft" ::= { enterprises 8077} testMibObject OBJECT IDENTIFIER ::= {testMib 1} END

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  • Onshore work methods V Offshore Supplier work methods - how to strike a balance?

    - by LadyCoconut
    Any advice on the best way to strike a balance between the work methods of an offshore supplier and the work methods of a new onshore team? We have an offshore supplier with about 2 years who have their own working practices and methods. I was bought in as the first onshore developer for my company with the view to vetting the code that comes in and putting together some best practices. Now from what I've seen there are lots of holes in their process (e.g. estimation, planning, code reviews, coding standards from about 10 years ago, no concept of mocking, refactoring etc). I need to be seen as a problem solver and not a problem creator but also I need to try and be somewhat forceful of what they are doing needs improving and at the end of the day they are a supplier. I would appreciate any advice. Thanks.

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  • Facebook doesn't work on computer, but work on mobile device, both use the same router

    - by sasa
    I have a very strange problem and I'm thinking that can be problem with dns or something similar, but not sure and don't know how to solve. My computer is connected to router and every site works fine except facebook (Chrome and Firefox). Chrome shows "Error 101 (net::ERR_CONNECTION_RESET): The connection was reset." But, on mobile device witch is connected to the same router facebook works fine (Fb application and Delphin browser). Pinging facebook works fine. Clearing cookies and cache didn't help. Also, I performed antivirus and antimalware scan and there is nothing. What can be a problem? Update: I'm also connect notebook on that wifi router, and on it works fine. nslookup facebook.com Server: UnKnown Address: 192.168.1.1 Non-authoritative answer: Name: facebook.com Addresses: 2a03:2880:2110:3f01:face:b00c:: 2a03:2880:10:1f02:face:b00c:0:25 2a03:2880:10:8f01:face:b00c:0:25 69.171.224.37 69.171.229.11 69.171.242.11 66.220.149.11 66.220.158.11

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  • Windows Server 2008 R2 Customer Experience Tasks

    - by ulrichb
    Can I disable the CEIP and Application Experience Tasks in the task scheduler without hesitation? I'm talkin about: \Microsoft\Windows\Application Experience: "AitAgent" and "ProgramDataUpdater" \Microsoft\Windows\Autochk: "Proxy" \Microsoft\Windows\Customer Experience Improvement Program: "Consolidator", "KernelCeipTask" and "UsbCeip" \Microsoft\Windows\Customer Experience Improvement Program\Server: "ServerCeipAssistant", "ServerRoleCollector" and "ServerRoleUsageCollector"

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  • Work Item Visualizer for TFS 2010 - New Extension

    - by MikeParks
    I released another new extension to the Visual Studio Gallery again today called Work Item Visualizer for TFS 2010. I've only heard positive things about it so far, hopefully it stays that way :) Basically, it creates a diagram of all work items linked to a work item ID which the user specifies in a search box. This extension was coded using DGML (the same graph rendering language used for the Visual Studio 2010 Architecture Tools). It was pretty cool getting a chance to create something using some of the newest technology out there. Well, I just wanted to throw a blog up to get the word out on it a little more. If you're using Visual Studio 2010 with Team Foundation Server 2010, feel free to check it out! Thanks everyone. Download Link: http://visualstudiogallery.msdn.microsoft.com/en-us/a35b6010-750b-47f6-a7a5-41f0fa7294d2   What it does: ·         Creates a DGML graph to visualize linked TFS Work Items by entering a Work Item ID in the toolbar search box   How it benefits you: ·         Allows you to easily analyze the hierarchy of your TFS Work Items ·         Gain the ability to perform basic risk/impact analysis when creating or editing Work Items ·         Great for meetings in the case that you need to discuss the entire scope of linked Work Items ·         Easier project planning ·         Eliminates the need to create TFS queries or reports to view tree of Work Items ·         Easily lets you see the entire tree of work items linked to the one you’re working on   Navigation Tips: ·         Use Ctrl + Mouse Wheel Scroll to zoom in and out ·         Use Ctrl + Left Mouse click (and hold) to move document around ·         Right click on DGML area for more options (Like copy image or viewing in groups) ·         Clicking on each node highlights that node and the links connected to it ·         Colors in the legend can be changed ·         When work item nodes are deleted, the view is automatically updated ·         Double clicking on work item node will open up the Work Items URL   Try it out on work items that have several of links and let us know what you think. A big thanks goes out to everyone working on the http://visualization.codeplex.com/ project for publishing the source code on CodePlex which really helped me learn how DGML (Directed Graph Markup Language - New to Visual Studio 2010 Architecture Tools) works!    - Mike

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  • Different Means Better with the new Windows Phone Developer Experience

    - by Nikita Polyakov
    If you are interested in the building mobile applications or have been in the past you might want to check out this blog post: Charlie Kindel - Different Means Better with the new Windows Phone Developer Experience What does this mean? Let me take some out takes and highlight them for you. It won’t come as a surprise to many to learn that the Windows Phone 7 developer experience builds upon the following GIANTS (among others): .NET Silverlight XNA platform Microsoft’s developer tools Web 2.0 standards and To enable the fantastic user experiences you’ve seen in the Windows Phone 7 Series demos so far we’ve had to break from the past. To deliver what developers expect in the developer platform we’ve had to change how phone apps were written. One result of this is previous Windows mobile applications will not run on Windows Phone 7 Series. To be clear, we will continue to work with our partners to deliver new devices based on Windows Mobile 6.5 and will support those products for many years to come, so it’s not as though one line ends as soon as the other begins. Once again, more details at MIX10. Start watching the @WP7Dev twitter account for more info.

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  • Feasibility to take over a JavaMe Project by Coders who have no experience in JavaMe

    - by Stephenmjm
    As the original JavaMe team will leave to do other items. The JavaMe project will be taken over by some guys knowing nothing about JavaMe. Transition period: One month About this JavaMe project: about 3.5 million lines of code (more than 180 java file, SourceCode is 8.5KB in total) using the Polish, Proguard document: The JavaMe project itself have no document. No UML map. Difficulties I guess: familiar with the JavaMe, this should be okay In order to do the further development. We need to Read the sourceCode ---- It's not easy to read 3.5 million lines of code having not enough comment Adaptation work for more than 100 phone These are the questions, thank you! In the case of our guys have no experience in JavaMe, Is one month too hasty? In order to take the job in time . What we should ask the original JavaMe team to do . Considering we hava no experience in JavaMe. The complication we taking the Adaptation work without the original JavaMe team? Any other suggestions?

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  • People's experience of Cloud Computing (using Force.com)

    - by Digger
    I would like to know about people's experience of working with APEX and the SalesForce.com platform, was it easy to work with? How similar to Java and C# is it? What did you like? What don't you like? Would you recommend it? Do you think cloud computing has a long term successful future? My reason for asking is that I am currently looking at a new position which involves working with APEX on the SalesForce.com platform. The position interests me but I just want to try and understand what I might be signing up for with regards the languages/platform as it is completely different from what I have worked with before. I have seen lots of videos/blog posts online (mainly from the recent Dreamforce event) and they obviously are very positive but I was just after some experiences from developers, both positive and negative. I find cloud computing a very interesting idea, but I am very new to the subject. The position I am looking at offers a fantastic opportunity but I was just after some opinions on APEX and the platform as I have no real world experience just what I have seen from the online videos. I guess ultimately what I am asking is: Are APEX and the SalesForce.com platform good to get involved in? Is development on the Force.com just a "career dead end"? Is cloud computing just a fad? Or does it have a long term future? Apologies in advance if this is the wrong place to ask such a question. Thanks

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  • Webcast: Leveraging Mobile And Social Commerce To Deliver A Complete Customer Experience

    - by Michael Hylton
      Mobile and social media are emerging as new channels for customers to interact and transact with brands. Mobile users demand experiences that are relevant and engaging and are designed with the capabilities and constraints of devices in mind. Just having a mobile app or mobile-specific website is not a long-term strategy. Brands must invest in an optimized experience, especially as mobile becomes critical to an overall digital commerce strategy.Debating the merits of using Facebook or not is missing the point when it comes to social media. True innovators are thinking beyond the social channel and are building programs that leverage Facebook data to drive conversions and engagement both on and off Facebook.  Learn how to be more strategic about mobile and social commerce in this informative editorial webcast.Attend this webcast and you will learn: How to leverage mobile and social touchpoints in digital commerce Why having a Facebook page or a mobile app is not enough The benefits of a consistent, personalized and relevant customer experience Strategies for integrating mobile and social into an overall digital commerce strategy Featured Speakers: Peter Sheldon, Senior Analyst, eBusiness & Channel Strategy Professionals, Forrester Research Brenna Johnson, Product Manager, Oracle Commerce Click here to register.

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  • Webcast: Leveraging Mobile And Social Commerce To Deliver A Complete Customer Experience

    - by Michael Hylton
      Mobile and social media are emerging as new channels for customers to interact and transact with brands. Mobile users demand experiences that are relevant and engaging and are designed with the capabilities and constraints of devices in mind. Just having a mobile app or mobile-specific website is not a long-term strategy. Brands must invest in an optimized experience, especially as mobile becomes critical to an overall digital commerce strategy.Debating the merits of using Facebook or not is missing the point when it comes to social media. True innovators are thinking beyond the social channel and are building programs that leverage Facebook data to drive conversions and engagement both on and off Facebook.  Learn how to be more strategic about mobile and social commerce in this informative editorial webcast.Attend this webcast and you will learn: How to leverage mobile and social touchpoints in digital commerce Why having a Facebook page or a mobile app is not enough The benefits of a consistent, personalized and relevant customer experience Strategies for integrating mobile and social into an overall digital commerce strategy Featured Speakers: Peter Sheldon, Senior Analyst, eBusiness & Channel Strategy Professionals, Forrester Research Brenna Johnson, Product Manager, Oracle Commerce Click here to register.

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  • Experience of Python's “PEP-302 New Import Hooks”

    - by Koichi Sasada
    I'm one of the developers of Ruby (CRuby). We are working on Ruby 2.0 release (planned to release 2012/Feb). Python has "PEP302: New Import Hooks" (2003): This PEP proposes to add a new set of import hooks that offer better customization of the Python import mechanism. Contrary to the current import hook, a new-style hook can be injected into the existing scheme, allowing for a finer grained control of how modules are found and how they are loaded. We are considering introducing a feature similar to PEP302 into Ruby 2.0 (CRuby 2.0). I want to make a proposal which can persuade Matz. Currently, CRuby can load scripts from only file systems in a standard way. If you have any experience or consideration about PEP 302, please share. Example: It's a great spec. No need to change it. It is almost good, but it has this problem... If I could go back to 2003, then I would change the spec to... I'm sorry if such a question is not suitable for here. I posted here because I'm not sure that I can ask this question at python-dev (of course, the list is not for cruby development). This post is moved from http://stackoverflow.com/questions/11188229/experience-of-pythons-pep-302-new-import-hooks.

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  • Top Fusion Apps User Experience Guidelines & Patterns That Every Apps Developer Should Know About

    - by ultan o'broin
    We've announced the availability of the Oracle Fusion Applications user experience design patterns. Developers can get going on these using the Design Filter Tool (or DeFT) to select the best pattern for their context of use. As you drill into the patterns you will discover more guidelines from the Applications User Experience team and some from the Rich Client User Interface team too that are also leveraged in Fusion Apps. All are based on the Oracle Application Development Framework components. To accelerate your Fusion apps development and tailoring, here's some inside insight into the really important patterns and guidelines that every apps developer needs to know about. They start at a broad Fusion Apps information architecture level and then become more granular at the page and task level. Information Architecture: These guidelines explain how the UI of an Oracle Fusion application is constructed. This enables you to understand where the changes that you want to make fit into the oveall application's information architecture. Begin with the UI Shell and Navigation guidelines, and then move onto page-level design using the Work Areas and Dashboards guidelines. UI Shell Guideline Navigation Guideline Introduction to Work Areas Guideline Dashboards Guideline Page Content: These patterns and guidelines cover the most common interactions used to complete tasks productively, beginning with the core interactions common across all pages, and then moving onto task-specific ones. Core Across All Pages Icons Guideline Page Actions Guideline Save Model Guideline Messages Pattern Set Embedded Help Pattern Set Task Dependent Add Existing Object Pattern Set Browse Pattern Set Create Pattern Set Detail on Demand Pattern Set Editing Objects Pattern Set Guided Processes Pattern Set Hierarchies Pattern Set Information Entry Forms Pattern Set Record Navigation Pattern Set Transactional Search and Results Pattern Group Now, armed with all this great insider information, get developing some great-looking, highly usable apps! Let me know in the comments how things go!

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  • Oracle Launches Mobile Applications User Experience Design Patterns

    - by ultan o'broin
    OK, you heard Joe Huang (@JoeHuang_Oracle) Product Manager for Oracle Application Development Framework (ADF) Mobile. If you're an ADF developer, or a Java (yeah, Java in iOS) developer, well now you're a mobile developer as well. And, using the newly launched Applications User Experience (UX) team's Mobile UX Design Patterns, you're a UX developer rockstar too, offering users so much more than just cool functionality. Mobile Design Pattern for Inline Actions Mobile design requires a different way of thinking. Use Oracle’s mobile design patterns to design iPhone, Android, or browser-based smartphone apps. Oracle's sharing these cutting edge mobile design patterns and their baked-in, scientifically proven usability to enable Oracle customers and partners to build mobile apps quickly. The design patterns are common solutions that developers can easily apply across all application suites. Crafted by the UX team's insight into Oracle Fusion Middleware, the patterns are designed to work with the mobile technology provided by the Oracle Application Development Framework. Other great UX-related information on using ADF Mobile to design task flows and the development experience on offer are on the ADF EMG podcast series. Check out FXAer Brian 'Bex' Huff (@bex of Bezzotech talking about ADF Mobile in podcast number 6 and also number 8 which has great tips about getting going with Android and iOS mobile app development too.

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  • UK Pilot Event: Fusion Applications Release 8 Simplified UI: Extensibility & Customization of User Experience

    - by ultan o'broin
    Interested? Of course you are! But read on to understand the what, why, where, and the who and ensure this great opportunity is right for you before signing up. There will be some demand for this one, so hurry! What: A one-day workshop where Applications User Experience will preview the proposed content for communicating the user experience (UX) tool kit intended for the next release of Oracle Fusion Applications. We will walk through the content, explain our approach and tell you about our activities for communicating to partners and customers how to customize and extend their Release 8 user experiences for Oracle Fusion Applications with composers and the Oracle Application Development Framework Toolkit. When and Where: Dec. 11, 2013 @ Oracle UK in Thames Valley Park Again: This event is held in person in the UK. So ensure you can travel! Why: We are responding to Oracle partner interest about extending and customizing Simplified UIs for Release 7, and we will be use the upcoming release as our springboard for getting a powerful productivity and satisfaction message out to the Oracle ADF enterprise methodology development community, Fusion customer implementation and tailoring teams and to our Oracle partner ecosystem. This event will also be an opportunity for attendees to give Oracle feedback on the approach too, ensuring our messaging and resources meets your business needs or if there is something else needed to get up and running fast! Who: The ideal participants for this workshop are who will be involved in system implementation roles for HCM and CRM Oracle Fusion Applications Release 8, as well as seasoned ADF developers supporting Oracle Fusion Applications. And yes, Cloud is part of the agenda! How to Register: Use this URL: http://bit.ly/UXEXTUK13 If you have questions, then send them along right away to [email protected]. Deadline: Please RSVP by November 1, 2013.

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  • Travelocity Delivers Superior Customer Experience and Reduces Operating Costs with Oracle RightNow

    - by Tony Berk
    Turning the spotlight to our newest member of the CRM and Customer Experience (CX) family, RightNow, we highlight one of many customer success stories.  Travelocity is a leading provider of consumer-direct travel services for the leisure and business traveler. It markets and distributes travel-related products and services directly to individuals through Travelocity and its various brand websites and contact centers, and websites owned by its supplier and distribution partners. Before RightNow, Travelocity was running one system for its agent desktop and a separate email solution. Toggling between systems was inefficient and cumbersome. The RightNow contact center solution enables Travelocity to react at a moment’s notice and get customers the information they need before, during, and after their trip while maximizing agent productivity and driving revenue. Superior customer experience is one key reason why Travelocity continues to be a leader in the industry. The RightNow contact center solution supports Travelocity across its global brands with multi-channel support to provide superior care however customers communicate with the company—via phone, email, web, chat or mobile. Click here to learn more about Travelocity's use of Oracle RightNow and review other RightNow success stories.

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  • Lack of PHP experience = reduced compensation?

    - by Jake Tacholsavacky
    I interviewed for a C++ position at this company, and while they say that I knocked my interview out of the park, they also say that I am too senior for the position. Instead they would like to offer me a job programming in PHP. Unfortunately my PHP experience is limited. Because of this, they are expecting me to take a significant drop in salary with the hope that I will master PHP within a year and be promoted at my first annual performance review. I don't believe that this is reasonable. I agree with Joel when he writes, "Don’t look for experience with particular technologies." If they thought I was such a superstar, then they should have realized that I am capable of being productive in PHP within weeks, not a year! It seems like just an excuse to underpay me. Notwithstanding the fact that I was insulted by this offer, I think that I would be taking on much more risk than they would be; they won't guarantee what my post-PHP salary would be. What does the Stack Exchange community think about this offer? Would you take it?

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  • sharing life experience

    - by gcc
    I am a student of computer engineering. I have never done any programming before, and as you can understand, I don't know how to study it or how to make my own programs. My English is weak [edited for clarity - ed], and so if you don't like the choices I list, please feel free to provide others. How should I study? How should I learn programming languages? Study completely from a book. Don't study from a book, just try writing code. A mix of the two; study from a book, then try writing code. Study half the book, then write the code by hand on paper. Listed to the teacher, then try to solve general problems (those not from any specific chapter). I have send that question to stackoverflow before when I am at first year. Now, I want to construct webpage to guide fresh students by giving advise of yours and mines.Maybe, you wonder Why I want to construct webpage , I just want help the other student. I am giving a link to that question < http://stackoverflow.com/questions/3389465/how-should-i-study-programming-languagess If you have other advice, feel free. EDIT: This web cite, I think , is constructed to share member's life experience and also I know these experiences is valuable . So I have no right to want your opinion, But I want your opinion / experience even if you think it is not so helpful to other

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  • JavaScript and the User Experience

    5 sites I commonly vist at home: Google.com Gmail.com Linkedin.com Capella.edu Codeplex.com All of the top 5 sites I visit at home use JavaScript and is applied in various ways for various reasons. Gmail and Google make use of Ajax to retrieve information without the user having to call another page. In addition, all 5 of the websites use JavaScript to enhance a user's experience. Examples of this can be found in content rotation on Capella's main site and the displaying and hiding of specific content sections from within our course room. Codeplex uses Ajax and JavaScript to show dynamic content on its homepage and allow users to page through the data. I think there use of JavaScript is well placed and enhances the viewing experience of the user because it reduces the amount of interaction a user has to perform for them to obtain information they are looking to see. I have used JavaScript in various ways. One of the most memorable ways was to enable an HTML table to be able to have its rows paged and sorted based on the values in each table row.  

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  • El éxito del Customer Experience

    - by Noelia Gomez
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Desde hace más de un año Oracle está apostando por soluciones que supongan un cambio en la gestión de la relación con el cliente, mejorando su experiencia para fidelizarle mientras las empresas ahorran en costes. Por otro lado, son muchas las empresas las que se han dado cuenta de esta necesidad y de que las redes sociales permiten una conexión con el cliente que antes no se había logrado, pudiendo detectar necesidades antes desconocidas. Por todo ello, el pasado 29 de Octubre Contact Center, en colaboración con Oracle, quiso invitar la los especialistas de Customer Experience de las mayores empresas de España en una jornada ejecutiva para descubrir las novedades en este área e intercambiar opiniones con otros expertos. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Fernando Rumbero, Iberia Applications Cluster Leader de Oracle, abrió las ponencias hablando de la “Tercera Revolución”, una presentación que nos abrió la perspectiva de la realidad en la que vivimos, clientes, usuarios y empresas. Por su parte, Victor Lopez, Sales Consulting Director de Oracle, nos condujo en Un recorrido por el mundo del cliente para lograr ofrecer una experiencia que este espera. Después, conocimos casos prácticos de la mano de Albert Valls, especialista en CX, que nos mostró los resultados de algunos de nuestros clientes y como han logrado alcanzar sus objetivos. Tras un breve descanso que dio lugar al networking, escuchamos a la ponencia más esperada de la jornada: ¿Por qué Linkedin tienen 249 millones de usuarios? Francesc Arbiol, Head of Iberia, Linkedin, fue el responsable de responder a esta pregunta, dándonos las claves para ofrecer un servicio de alta calidad y rentable con Oracle RightNow. En el momento para preguntas y respuestas, moderado por Guillermo San Roman, Applications Sales Director de Oracle, los asistentes estuvieron muy activos y fueron muchas las interacciones con los ponentes y entre los propios asistentes. En este espacio se pusieron de manifiesto las preguntas más latentes de este escenario: ¿Estamos preparados para dar respuesta y comprender al cliente de hoy? ¿Cómo dirigir y priorizar las actividades para alcanzar el mejor resultado?Infraestructuras y claves para aprender a liderar la experiencia de cliente. ¿Cómo integrar a todas las áreas de la empresa en el proceso de Customer Experience? Proactividad y multicanalidad: dos principios básicos en el Customer Experience La jornada se cerró con un coctel en el que el prevaleció el intercambio de opiniones y encuentros entre profesionales. Sin duda un evento de los que te hacen irte a casa con miles de ideas en la cabeza. ¿Estuviste en el encuentro? Cuéntanos, ¿qué te pareció? ¿No pudiste asistir? Ponte en contacto con nosotros y nos acercaremos a tu oficina.   /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Calling Knowledge Workers: Make a Difference in the User Experience

    - by Charles Knapp
    Do you consider yourself a knowledge worker? Do you have ideas of how to make CRM software work smarter so you don't have to work harder? The Oracle Middleware User Experience team will be conducting customer feedback focus groups at Oracle OpenWorld, October 1-3. All it takes is a couple of hours or less for us to learn from you. Customer participation helps Oracle develop outstanding products and solutions. Knowledge workers of all types are invited to participate: Finance, Sales, Human Resources, Marketing, Recruiters, Budget Managers, Project & Product Managers and more. To participate in these sessions you do not have to be registered for Oracle OpenWorld. If you or someone you know is interested in participating, please email muxtesting_us at oracle.com with your name, company, job title, work and mobile phone numbers with country code, and email address.

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