Search Results

Search found 72456 results on 2899 pages for 'work experience'.

Page 7/2899 | < Previous Page | 3 4 5 6 7 8 9 10 11 12 13 14  | Next Page >

  • You Can Deliver an Engaging Online Experience Across All Phases of the Customer Journey

    - by Christie Flanagan
    Engage. Empower. Optimize. Today’s customers have higher expectations and more choices than ever before.  To succeed in this environment, organizations must deliver an engaging online experience that is personalized, interactive and consistent across all phases of the customer journey. This requires a new approach that connects and optimizes all customer touch points as they research, select and transact with your brand.  Oracle WebCenter Sites combines with other customer experience applications such as Oracle ATG Commerce, Oracle Endeca, Oracle Real-Time Decisions and Siebel CRM to deliver a connected customer experience across your websites and campaigns. Attend this Webcast to learn how Oracle WebCenter: Works with Oracle ATG Commerce and Oracle Endeca to deliver consistent and engaging browsing, shopping and search experiences across all of your customer facing websites Enables you to optimize the performance of your online initiatives through integration with Oracle Real-Time Decisions for automated targeting and segmentation Connects with Siebel CRM to maintain a single view of the customer and integrate campaigns across channels Register now for the Webcast.

    Read the article

  • Does anyone work 10 hours shifts as a developer?

    - by dah
    I would like to switch from a 5 day week to a 4 day, but maintain a 40 hour working week. Would the 10 hour days affect your ability to be productive? I hate our public transit system so if I could reduce my transportation by 20% I would be glad. If other developers who work 10 hours shifts could be clear as the their experiences with it that would help me. I think my boss is flexible enough that he would be cool with it.

    Read the article

  • Is it best to try to work at a company where your software directly makes the company money?

    - by Ryan Hayes
    I was told once that the best place to work as a developer is a company where the software you write is what makes the company money, whether it be software production or software services like consulting. This is opposed to a company where the software you write is just to support some other part of the business that makes the money, like manufacturing or finance. I know there are always exceptions, but in general, are employees treated better if they are on the front lines of profit generation, as opposed to being just another cost center? cost center (n.) - A cost center is part of an organization that does not produce direct profit and adds to the cost of running a company. Examples of cost centers include research and development departments, marketing departments, help desks and customer service/contact centers.

    Read the article

  • Is How the Company Makes Its Money One of The Most Important Determining Factors in their work environment, culture, etc

    - by programmx10
    This is a viewpoint I've started to realize recently about some companies that I have worked for. They had their own software product that they developed in-house but most of the focus was on building an in-person sales team to push their product to businesses throughout the country. I figure that companies that are exclusively "online", meaning that their revenue source comes from online transactions where there is no "face" of the company to the customer would have a different work culture. Just curious if anyone has worked for both types of companies and notices a difference. I myself am hoping to get more into contract programming and figure that companies that don't have to employ a sales-force and things like that would be more focused on technology and maybe even willing to be flexible on partial telecommute, etc

    Read the article

  • Should I pay my developers for bugs fixes for a project or work that's still in progress?

    - by Wanda Pebbs
    We are working with a group of developers on a project. The project is still in progress (not completed) and these developers charge us for time spent on fixing bugs on codes that were not written valid in the first place. I understand that we should pay for changes/new requests if any, but not bugs fixes for a work in progress. We also understand that once the assignment is being deployed to the live site, we may be liable for bugs fixes that may arise after a support period is being exhausted. The question now is, is it appropriate for such charges to be levied upon us while the project is still in progress?

    Read the article

  • Do you have to work with Ruby to make nginx_http_push_module work

    - by Saif Bechan
    I am interested to work with the nginx_http_push_module. It says something about using comet, and I see some code example of ruby. I want to know if this is just used as an example or is this the only way to have it to work. I want to use this module in combination with Node.js, server side JavaScript. With this I want to create a data-stream from the server to the client.

    Read the article

  • Free Webinar on Improving Your Customer Experience with Integrated Channels

    - by divya.malik
    Join Oracle's Regional VP of CRM On Demand- Justin Shriber, Selling Power Magazine's CEO, Gerhard Gschwandtner and IDC Research's Gerrard Murray in an interesting discussion on how to "Integrate Sales Channels to Maximize Revenue & Improve the Customer Experience". You will learn how to: - Build a unified revenue pipeline to shorten sales cycles - Deliver a personalized customer experience and maximize up-sell opportunities - Align sales across all interaction, including online, in person, and via mobile devices - Improve the quality of each and every customer interaction Don't miss the opportunity and register now

    Read the article

  • prerequisites of learnig hadoop, can php developer learn hadoop without java experience [closed]

    - by Rishabh Mathur
    i am willing to learn hadoop as a Developer , but i am confused over the prerequisite of learning it.? is having a good experience in java programming very essential to learn hadoop? I have 4 years of experience in application development in LAMP. But i am not in touch with java programming as a part of my regular work.My objective to get into hadoop is to increase my knowledge in bigdata analysis as well as to get an oppurtunity in this domain. Any suggestions?

    Read the article

  • Choosing between two programmers: experience vs. passion

    - by Duke
    I am in a position where I have to hire a programmer and have the option of 2 candidates, the first has experience but he doesn't have a passion for coding and he says so while the second doesn't have the experience but he has the passion, he did well in the interview and is certified. We have the resources to train someone, but I really don't want to blow this process and hire someone who will be disappointing can anyone help me as to how to approach this situation.

    Read the article

  • Choosing between two programmers: experience vs. passion

    - by Duke
    I am in a position where I have to hire a programmer and have the option of 2 candidates, the first has experience but he doesn't have a passion for coding and he says so while the second doesn't have the experience but he has the passion, he did well in the interview and is certified. We have the resources to train someone, but I really don't want to blow this process and hire someone who will be disappointing. Can anyone help me as to how to approach this situation?

    Read the article

  • Communications: BNSL Unifies The Customer Experience

    - by Michael Seback
    Hear how BNSL achieved a unified customer experience across channels.  BNSL is India's number one telecommunications operator with 70M mobile customers and 20M wired customers. They consolidated 330 different districts and customer experiences into a single customer experience across the contact center, web, email and SMS.  Click here to listen to their journey.  Read more about Oracle Communications.  

    Read the article

  • Customer Experience and BPM – From Efficiency to Engagement

    - by Ajay Khanna
    Over the last few years, focus of BPM has been mainly to improve the businesses efficiency. To create more efficient processes, to remove bottlenecks, to automate processes. That still holds true and why not? Isn’t BPM all about continuous improvement? BPM facilitates and requires business and IT collaboration. But business also requires working with customer. Do we not want to get close to and collaborate with our customers? This is where Social BPM takes BPM a step further. It not only allows people within an organization to collaborate to design exceptional processes, not only lets them collaborate on resolving a case but also let them engage with the customers. Engaging with customer means, first of all, connecting with them on their terms and turf. Take a new account opening process. Can a customer call you and initiate the process? Can a customer email you, or go to the website and initiate the process? Can they tweet you and initiate the process? Can they check the status of process via any channel they like? Can they take a picture of damaged package delivery and kick-off a returns process from their mobile device, with GIS data? Yes, these are various aspects to consider during process design if the goal is better customer experience and engagement. Of course, we want to be efficient and agile, but the focus here needs to be the customer. Now when the customer is tweeting about your products, posting on Facebook and Yelp about their experience with your company (and your process), you need to seek out that information. You need to gather and analyze the customer’s feedback on the social media and use that information to improve the processes and products. This is an excellent source of product and process ideation. So BPM is no longer only about improving back-office process efficiency, it is moving into a new and exciting phase of improving frontline customer facing processes, customer experience and engagement. Let me know how you think BPM can enhance customer experience.

    Read the article

  • Google I/O 2012 - Protecting your User Experience While Integrating 3rd-party Code

    Google I/O 2012 - Protecting your User Experience While Integrating 3rd-party Code Patrick Meenan The amount of 3rd-party content included on websites is exploding (social sharing buttons, user tracking, advertising, code libraries, etc). Learn tips and techniques for how best to integrate them into your sites without risking a slower user experience or even your sites becoming unavailable. For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 598 12 ratings Time: 48:04 More in Science & Technology

    Read the article

  • The Softer Side of Customer Experience

    - by Christina McKeon
    It’s election season in the U.S., and you know what that means. It means I stop by the recycling bin in my garage before entering the house with the contents of my mailbox. A couple of weeks ago, I was doing my usual direct mail purge when I came across a piece from The Container Store®. This piece would have gone straight to the recycling bin, but the title stopped me: Learn what WE STAND FOR! Under full disclaimer, I’m probably a “frequent flier” at The Container Store. One can never be too organized! Now, back to the direct mail piece. I opened it to discover that The Container Store has taken their customer experience beyond “a shopping experience that makes you smile” to giving customers more insight and transparency into how they feel about their employees, the vendors they partner with, and the communities they live in. The direct mail piece included several employees showcasing a skill, hobby or talent with their photo and a personal note that used one word to describe what these employees believe The Container Store stands for. I do not recall the last time I read through an entire piece of direct mail. But this time, I pored over all the comments and photos.  Summer, a salesperson, believes that one word is PASSION. Thomas in distribution center inventory systems chooses the word ACTION. The list goes on to include MATCHLESS, FUN, FAMILY, LOVE, and EMPOWERMENT. The Container Store is running a contest asking you to tell them what nonprofit organization you stand for. Anyone can submit their favorite nonprofit to win cash, products and services from The Container Store. Don’t forget about the softer side of customer experience. With many organizations working feverishly to transform their business into being more customer-centric, it’s easy to get caught up in processes and technology. Focusing on people and social responsibility often falls behind and becomes a lower priority. Keeping people and social responsibility at the forefront is crucial. Your customers will use your processes and technology, but they will see or hear your people and feel their passion. The latter is what they will remember most about your brand. I’m sure there are many other great examples of the softer side of customer experience. Please share your examples in the comments section.

    Read the article

  • Windows 8 Initial User Experience

    - by Kevin Shyr
    Today is the second day I'm using a Windows 8 laptop.  Load up time is fast, and changing applications is very smooth.  However, I keep finding myself hitting the windows key (double-clicking a PDF file, and, what?  How do I get back?)Other than that, the experience has been fine.  So far this has not been any worse than other windows upgrade experience I had so far.  No bad news is good news here.

    Read the article

  • Printing Work Items in TFS

    - by user351671
    Hi, I am looking for a fancy way the print individual work items in TFS. OK ... maybe not the work item directly but I need to produce printable forms based on data on a work item. And by fancy I mean: header, footer, formatting, tables maybe ... stuff like that. No, I am not trying to print a list of work items, read carefully, I need an output based on a single work item. For those who are wondering "Why on earth do you need that?" I should say: We are keeping everything on TFS around here. (For now only software development stuff, but I am thinking bigger...) Sometimes somethings need to be on hard copy, to be signed for instance, and that is why I need printable forms.

    Read the article

  • problem with implementing a simple work queue

    - by John Deerikio
    Hi all, I am having troubles with implementing a simple work queue. Doing some analysis, I am facing a subtle problem. The work queue is backed by a regular linked list. The code looks like this (simplified): 0. while (true) 1. while (enabled == true) 2. acquire lock on the list and get the next action to be executed (blocking operation) (store it in a local variable) 3. execute the action (outside the lock on the list on previous line) 4. get lock on this work queue 5. wait until this work queue has been notified (triggered when setEnabled(true) has been callled) The setEnabled(e) operation looks like this (simplified): enabled = e if (enabled == true) acquire lock on this work queue and do notify() Although this works, there is a condition in which a deadlock occurs. It happens in the following rare situation: while an action is being executed, setEnabled(false) is called just before step (4) is entered, setEnabled(true) is called now step (5) keeps waiting forever, because this work queue has already been notified How do I solve this? I have been looking at this for some time, but I cannot come up with a solution. Please note I am fairly new to thread synchronization. Thanks a lot.

    Read the article

  • The Oracle Graduate Experience...A Graduates Perspective by Angelie Tierney

    - by david.talamelli
    [Note: Angelie has just recently joined Oracle in Australia in our 2011 Graduate Program. Last week I shared my thoughts on our 2011 Graduate Program, this week Angelie took some time to share her thoughts of our Graduate Program. The notes below are Angelie's overview from her experience with us starting with our first contact last year - David Talamelli] How does the 1 year program work? It consists of 3 weeks of training, followed by 2 rotations in 2 different Lines of Business (LoB's). The first rotation goes for 4 months, while your 2nd rotation goes for 7, when you are placed into your final LoB for the program. The interview process: After sorting through the many advertised graduate jobs, submitting so many resumes and studying at the same time, it can all be pretty stressful. Then there is the interview process. David called me on a Sunday afternoon and I spoke to him for about 30 minutes in a mini sort of phone interview. I was worried that working at Oracle would require extensive technical experience, but David stressed that even the less technical, and more business-minded person could, and did, work at Oracle. I was then asked if I would like to attend a group interview in the next weeks, to which I said of course! The first interview was a day long, consisting of a brief introduction, a group interview where we worked on a business plan with a group of other potential graduates and were marked by 3 Oracle employees, on our ability to work together and presentation. After lunch, we then had a short individual interview each, and that was the end of the first round. I received a call a few weeks later, and was asked to come into a second interview, at which I also jumped at the opportunity. This was an interview based purely on your individual abilities and would help to determine which Line of Business you would go to, should you land a graduate position. So how did I cope throughout the interview stages? I believe the best tool to prepare for the interview, was to research Oracle and its culture and to see if I thought I could fit into that. I personally found out about Oracle, its partners as well as competitors and along the way, even found out about their part (or Larry Ellison's specifically) in the Iron Man 2 movie. Armed with some Oracle information and lots of enthusiasm, I approached the Oracle Graduate Interview process. Why did I apply for an Oracle graduate position? I studied a Bachelor of Business/Bachelor of Science in IT, and wanted to be able to use both my degrees, while have the ability to work internationally in the future. Coming straight from university, I wasn't sure exactly what I wanted to do in terms of my career. With the program, you are rotated across various lines of business, to not only expose you to different parts of the business, but to also help you to figure out what you want to achieve out of your career. As a result, I thought Oracle was the perfect fit. So what can an Oracle ANZ Graduate expect? First things first, you can expect to line up for your visitor pass. Really. Next you enter a room full of unknown faces, graduates just like you, and then you realise you're in this with 18 other people, going through the same thing as you. 3 weeks later you leave with many memories, colleagues you can call your friends, and a video of your presentation. Vanessa, the Graduate Manager, will also take lots of photos and keep you (well) fed. Well that's not all you leave with, you are also equipped with a wealth of knowledge and contacts within Oracle, both that will help you throughout your career there. What training is involved? We started our Oracle experience with 3 weeks of training, consisting of employee orientation, extensive product training, presentations on the various lines of business (LoB's), followed by sales and presentation training. While there was potential for an information overload, maybe even death by Powerpoint, we were able to have access to the presentations for future reference, which was very helpful. This period also allowed us to start networking, not only with the graduates, but with the managers who presented to us, as well as through the monthly chinwag, HR celebrations and even with the sharing of tea facilities. We also had a team bonding day when we recorded a "commercial" within groups, and learned how to play an Irish drum. Overall, the training period helped us to learn about Oracle, as well as ourselves, and to prepare us for our transition into our rotations. Where to now? I'm now into my 2nd week of my first graduate rotation. It has been exciting to finally get out into the work environment and utilise that knowledge we gained from training. My manager has been a great mentor, extremely knowledgeable, and it has been good being able to participate in meetings, conference calls and make a contribution towards the business. And while we aren't necessarily working directly with the other graduates, they are still reachable via email, Pidgin and lunch and they are important as a resource and support, after all, they are going through a similar experience to you. While it is only the beginning, there is a lot more to learn and a lot more to experience along the way, especially because, as we learned during training, at Oracle, the only constant is change.

    Read the article

  • Elevating Customer Experience through Enterprise Social Networking

    - by john.brunswick
    I am not sure about most people, but I really dislike automated call center routing systems. They are impersonal and convey a sense that the company I am dealing with does not see the value of providing customer service that increases positive perception of their brand. By the time I am connected with a live support representative I am actually more frustrated than before I originally dialed. Each time a company interacts with its customers or prospects there is an opportunity to enhance that relationship. Technical enablers like call center routing systems can be a double edged sword - providing process efficiencies, but removing the human context of some interactions that can build a lot of long term value and create substantial repeat business. Certain web systems, available through "chat with a representative" now links on some web sites, provide a quick and easy way to get in touch with someone and cut down on help desk calls, but miss the opportunity to deliver an even more personal experience to customers and prospects. As more and more users head to the web for self-service and product information, the quality of this interaction becomes critical to supporting a company's brand image and viability. It takes very little effort to go a step further and elevate customer experience, without adding significant cost through social enterprise software technologies. Enterprise Social Networking Social networking technologies have slowly gained footholds in the enterprise, evolving from something that people may have been simply curious about, to tools that have started to provide tangible value in the enterprise. Much like instant messaging, once considered a toy in the enterprise, expertise search, blogs as communications tools, wikis for tacit knowledge sharing are all seeing adoption in a way that is directly applicable to the business and quickly adding value. So where does social networking come in when trying to enhance customer experience?

    Read the article

  • Role of Sharepoint experience in career growth

    - by Syed Ibrahim
    I am from India. I was a Mainframe developer for first 2 years of my IT career and then shifted to Microsoft .Net and completed 3 years as of now. In these 3 years as a .Net developer i have worked only in core .Net skills like Asp .Net, Sql Server with C# .Net. I never worked in advance skills like Web Services or WCF or silverlight etc. In current world market scenario, I feel Sharepoint experience weighs more than the WCF, Web Services work experience for a .Net Developer.(Please correct if wrong). So i am planning to study Sharepoint through some training centre and complete a Sharepoint certification. The main reason for me to go for Sharepoint is that i feel it is a niche skill and it will help me to get a job in abroad location in future. Please let me know whether sharepoint can help me to get a job in foreign location. I would also like to know whether, Is it possible to master Sharepoint without any experience in skills like WCF, Web Services etc? Is it possible to get a sharepoint job just with knowledge and certification in it? Incase if sharepoint will not offer me career growth, then can you please suggest me the skills which will offer great career growth (like foreign jobs) for me as a .Net developer?

    Read the article

  • Improve Customer Experience with Real-Time Scheduling

    - by ruth.donohue
    Recently, my husband rearranged his busy work schedule so that he could stay home an entire afternoon to wait for the alarm company to reset the password to our alarm system, only to discover at the end of the afternoon that the field service rep wasn’t going to be able to make the appointment after all. And, the company asked him to reschedule and block off time for another afternoon. Needless to say, my husband wasn’t happy with that experience. Unfortunately, customer experiences like this happen every day. As a business, you can’t afford these types of encounters. It’s too easy for your customers to turn to one of your competitors once they’ve reached the point of frustration. Customer experience and customer loyalty are more important than ever. So how can you prevent something like this from occurring? With the newly available Siebel Field Service Integration with Oracle Real-Time Scheduler, your service organization can: Create cost-optimized plans and schedules to improve operating efficiencies Deliver more accurate ETA’s and shorten appointment windows Minimize the impact of in-day events such as delays on site, sickness, poor weather conditions, and vehicle breakdowns Rather than requiring them to wait for an entire afternoon, imagine asking customers to be available for only an hour. And being able to commit to that time by working around unforeseen events and understanding the impact of delays or re-routings before they become customer issues. What would your customer experience and customer satisfaction be like then? Learn more about the Siebel Field Service Integration with Oracle Real-Time Scheduler: Register for and attend the upcoming webcast on Thursday, March 10th at 8:30 AM Pacific Time Read the press release, data sheet, and solution brief Visit the Siebel Field Service webpage

    Read the article

  • Your Experience Platform

    - by David Dorf
    Crosstalk once again exceeded my expectations, improving upon last year's conference in terms of venue, knowledge sharing, and entertainment.  Its great to see the Oracle Retail family continues to grow, especially outside the US.  I had a great time talking to retailers, analysts, press, and colleagues from around the world. Because the economy, demographics, technology, etc. are constantly changing, retailers must always be evolving their business to capture the next market.  But it takes guts to change something that appears to be working, and it takes a bit of luck to get the timing right.  To a large extent, innovation is about "guts and luck." To help retailers innovate, Oracle Retail provides all the necessary software to create Your Experience Platform.  There is no "Oracle Experience Platform" as each retailer needs something different to deliver on their brand promise.  We provide the actionable insight, optimized operations, and connected interactions, but its still up to the retailer to make it theirs. One such retailer is Masters, a home improvement retailer in Australia formed through a partnership between Woolworths and Lowes.  Woolworths is an established retailer in Australia, so they are already close to their customers and able to understand their needs.  In Australia 74% of dwellings are detached houses and the population is continues to "move up" into bigger and bigger homes. Masters is using Oracle Retail's software to create their experience platform that will deliver on their brand promise, which includes everyday low prices, wide range of products, smarter self-service, and an inviting store environment.  The Oracle Retail software provides the foundation that allows them to rapidly deliver on this promise -- Masters is engineered for success.

    Read the article

  • Customer Experience Management for Retail 2.0 - part 2 / 2

    - by Sanjeev Sharma
    In the previous post, i discussed some of the key trends shaping up in the retail industry, their implications and the challenges facing retailers seeking to regain control of the buyer-seller relationship. Is Customer Experience Management the panacea for the ailing retailers who are now awakening to the power of the consumer? Quite honestly, customer acquisition, retention and satisfaction have been top of mind for retailers for quite some time now. The missing piece of this puzzle is bringing all those countless hours of strategy and planning to fruition. This is more of an execution gap than anything else. Although technology has made consumers more informed, more mobile and more social, customer experience is still largely defined by delivering on the following: Consistent experiences, whether shopping online or offline Personalize-able interaction ("mass market" sounds good as an internal strategy but not when you are a buyer!) Timely order fulfillment, if not pro-active notification of delays Below is a concept architecture for streamlining front-end, mid-office and back-end interfaces through shared process to achieve consistency and efficiency in managing the customer experience from order capture to order provisioning.

    Read the article

  • Mapping Your Customer Experience Journey

    - by Michael Hylton
    For those who attended today’s Oracle Customer Experience Summit keynote you heard from Brian Curran talk about the strategies and best practices to implement customer experience (CX) in your organization.  He spoke about how this evolving journey begins by understanding six steps to transform your business and put your customers front and center.  Here are those key six steps: What are the strategic business objectives in your company? What are your operational objectives and KPIs necessary to measure a CX project? Build an income statement and create “what if” scenarios and see how changes impact your business’ bottom line.  Explore what keeps you from getting to your own goals for your business. Define the business objectives and opportunities you want to meet? Understand the trends and accelerators in the market?  What factors are going on in the market affect that impact your business?  Social?  Mobile?  Cloud?  Just to name a few.  Many of these trends may signal a change in the way people think about your business. What approach will you take to solve these issues?  Understand who your customer is.  How do you need to adapt your business to build relevant, personalized customer experiences. What technologies can you implement to address CX?  Does technology help you solve your problem? A great way to begin your customer experience journey is a concept called journey mapping, one of the most powerful and deceptively simple tools for unlocking CX innovation at your organization. Here is where you can learn more about how you can bring this concept into your business to drive great customer experiences.

    Read the article

< Previous Page | 3 4 5 6 7 8 9 10 11 12 13 14  | Next Page >