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  • Google privacy concerns: trustworthy alternatives for migration?

    - by Markos Fragkakis
    I have come to realize the tremendous amount of information Google has on its users. I am a typical Google user, using Gmail, Google Reader. This means that right now Google now has the following information at its disposal: Who my friends are (Gmail) What we talk about (Gmail, Google Talk) What news sources I follow (Google Reader) How frequently I check them and which ones I consider important enough to share (Google Reader) A lot of other stuff What I search about and when (if I search when logged in) (Web search) I have no reason to believe that this information is used for reasons other than adjusting what ads I am displayed when I visit a site with Google Ads. However, I have realised that I am in no position to be certain that this is absolutely true, or that it always will be. On the other hand, I don't want to reach the uber-privacy-maniac state of maintaining my own email server and installing a desktop RSS reader in all my machines. So, I am asking for your opinions: What services constitute a good set of alternatives to the Google services, promising better privacy? Pros: Privacy Free Powerful Usable

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  • You Can't Win on Price

    - by David Dorf
    This year I did the majority of my Christmas shopping from the comfort of my home office. There aren't many things in stores you can't find online these days. I find it easier to search, research, and compare products online rather than walking the mall anyway. But there's a segment of the population that likes to be in the store, touching the products. For those people, smartphones avail them some of the e-commerce features I mentioned right there in the aisles. First it was RedLaser, then TheFind, ShopSavvy and many others. But the one that should be scaring retailers is Amazon's PriceCheck application. It lets you scan the product barcode, take a picture of the product, or speak the product's name. Once the product is identified, it shows the online prices, with Amazon at the top of the list. Within 10 seconds you can order the item and Amazon Prime members get free 2-day shipping too. I don't think fashion and grocery retailers need to worry much, but I have to believe smartphones are helping Amazon win a little more of the brand-name hardgoods market. So what's a retailer to do? Best Buy has begun to put QR Codes on their shelf labels that are easily scanned by smartphones and take the consumer to a Best Buy Web page where they can get extended information about the product. The consumer is getting the additional information they want, and Best Buy avoids the price comparisons. Of course if a consumer chooses to use the Amazon PriceCheck app, then all bets are off. That's when Best Buy has to hope the in-store experience and customer service will save the sale. My point is that the internet makes information available to everyone, and smartphones make it available anywhere. Unless you want your store to be Amazon's local showroom, you need to be price-competitive but differentiate on other aspects of the shopping experience. With the cost of running a physical store, you can't win on price.

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  • Page debugging got easier in UCM 11g

    - by kyle.hatlestad
    UCM is famous for it's extra parameters you can add to the URL to do different things. You can add &IsJava=1 to get all of the local data and result set information that comes back from the idc_service. You can add &IsSoap=1 and get back a SOAP message with that information. Or &IsJson=1 will send it in JSON format. There are ones that change the display like &coreContentOnly=1 which will hide the footer and navigation on the page. In 10g, you could add &ScriptDebugTrace=1 and it would display the list of resources that were called through includes or eval functions at the bottom of the page. And it would list them in nested order so you could see the order in which they were called and which components overrode each other. But in 11g, that parameter flag no longer works. Instead, you get a much more powerful one called &IsPageDebug=1. When you add that to a page, you get a small gray tab at the bottom right-hand part of the browser window. When you click it, it will expand and let you choose several pieces of information to display. You can select 'idocscript trace' and display the nested includes you used to get with ScriptDebugTrace. You can select 'initial binder' and see the local data and result sets coming back from the service, just as you would with IsJava. But in this display, it formats the results in easy to read tables (instead of raw HDA format). Then you can get the final binder which would contain all of the local data and result sets after executing all of the includes for the display of the page (and not just from the Service call). And then a 'javascript log' for reporting on the javascript functions and times being executed on the page. Together, these new data displays make page debugging much easier in 11g. *Note: This post also applies to Universal Records Management (URM).

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  • How to Find Your IP Address in Ubuntu Linux

    - by Trevor Bekolay
    In Windows, we use the command-line program ipconfig to find out our IP address. How do you find it in Ubuntu? We will show you two locations easily accessible through the GUI and, of course, a terminal command that will get your IP address in no time. The first location, and the easiest in most cases, is found by right clicking the network icon in the notification area and clicking Connection Information. This brings up a window which has a bunch of information, including your IP address. The second location, which shows you more detail than this first method, is at System > Administration > Network Tools. Select the right network device, and you’ve got a ton of information at your fingertips. Finally, if you can’t tear yourself away from a terminal window, the command to type in is: ifconfig Yes, it’s only one character different than ipconfig. Who would have guessed? As it turns out, you’re always a few clicks or keystrokes away from finding your IP address in Ubuntu. Isn’t choice great? Similar Articles Productive Geek Tips Change Ubuntu Desktop from DHCP to a Static IP AddressAdding extra Repositories on UbuntuClear the Auto-Complete Email Address Cache in OutlookMake Firefox Display Large Images Full SizeChange Ubuntu Server from DHCP to a Static IP Address TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows Track Daily Goals With 42Goals Video Toolbox is a Superb Online Video Editor Fun with 47 charts and graphs Tomorrow is Mother’s Day Check the Average Speed of YouTube Videos You’ve Watched OutlookStatView Scans and Displays General Usage Statistics

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  • Looking Back at MIX10

    - by WeigeltRo
    It’s the sad truth of my life that even though I’m fascinated by airplanes and flight in general since my childhood days, my body doesn’t like flying. Even the ridiculously short flights inside Germany are taking their toll on me each time. Now combine this with sitting in the cramped space of economy class for many hours on a transatlantic flight from Germany to Las Vegas and back, and factor in some heavy dose of jet lag (especially on my way eastwards), and you get an idea why after coming back home I had this question on my mind: Was it really worth it to attend MIX10? This of course is a question that will also be asked by my boss at Comma Soft (for other reasons, obviously), who decided to send me and my colleague Jens Schaller, to the MIX10 conference. (A note to my German readers: An dieser Stelle der Hinweis, dass Comma Soft noch Silverlight-Entwickler und/oder UI-Designer für den Standort Bonn sucht – aussagekräftige Bewerbungen bitte an [email protected]) Too keep things short: My answer is yes. Before I’ll go into detail, let me ask the heretical questions whether tech conferences in general still make sense. There was a time, where actually being at a tech conference gave you a head-start in regard to learning about new technologies. Nowadays this is no longer true, where every bit of information and every detail is immediately twittered, blogged and whatevered to death. In the case of MIX10 you even can download the video-taped sessions shortly after. So: Does visiting a conference still make sense? It depends on what you expect from a conference. It should be clear to everybody that you’ll neither get exclusive information, nor receive training in a small group. What a conference does offer that sitting in front of your computer does not can be summarized as follows: Focus Being away from work and home will help you to focus on the presented information. Of course there are always the poor guys who are haunted by their work (with mails and short text messages reporting the latest showstopper problem), but in general being out of your office makes a huge difference. Inspiration With the focus comes the emotional involvement. I find it much easier to absorb information if I feel that certain vibe when sitting in a session. This still means that I have put work into reviewing the information later, but it’s a better starting point. And all the impressions collected at a (good) conference combined lead to a higher motivation – be it by the buzz (“this is gonna be sooo cool!”) or by the fear to fall behind (“man, we’ll have work on this, or else…”). People At a conference it’s pretty easy to get into contact with other people during breakfast, lunch and other breaks. This is a good opportunity to get a feel for what other development teams are doing (on a very general level of course, nobody will tell you about their secret formula) and what they are thinking about specific technologies. So MIX10 did offer focus, inspiration and people, but that would have meant nothing without valuable content. When I (being a frontend developer with a strong interest in UI/UX) planned my visit to MIX10, I made the decision to focus on the "soft" topics of design, interaction and user experience. I figured that I would be bombarded with all the technical details about Silverlight 4 anyway in the weeks and months to come. Actually, I would have liked to catch a few technical sessions, but the agenda wasn’t exactly in favor of people interested in any kind of Silverlight and UI/UX/Design topics. That’s one of my few complaints about the conference – I would have liked one more day and/or more sessions per day. Overall, the quality of the workshops and sessions was pretty high. In fact, looking back at my collection of conferences I’ve visited in the past I’d say that MIX10 ranks somewhere near the top spot. Here’s an overview of the workshops/sessions I attended (I’ll leave out the keynotes): Day 0 (Workshops on Sunday) Design Fundamentals for Developers Robby Ingebretsen is the man! Great workshop in three parts with the perfect mix of examples, well-structured definition of terminology and the right dose of humor. Robby was part of the WPF team before founding his own company so he not only has a strong interest in design (and the skillz!) but also the technical background.   Design Tools and Techniques Originally announced to be held by Arturo Toledo, the Rosso brothers from ArcheType filled in for the first two parts, and Corrina Black had a pretty general part about the Windows Phone UI. The first two thirds were a mixed bag; the two guys definitely knew what they were talking about, and the demos were great, but the talk lacked the preparation and polish of a truly great presentation. Corrina was not allowed to go into too much detail before the keynote on Monday, but the session was still very interesting as it showed how much thought went into the Windows Phone UI (and there’s always a lot to learn when people talk about their thought process). Day 1 (Monday) Designing Rich Experiences for Data-Centric Applications I wonder whether there was ever a test-run for this session, but what Ken Azuma and Yoshihiro Saito delivered in the first 15 minutes of a 30-minutes-session made me walk out. A commercial for a product (just great: a video showing a SharePoint plug-in in an all-Japanese UI) combined with the most generic blah blah one could imagine. EPIC FAIL.   Great User Experiences: Seamlessly Blending Technology & Design I switched to this session from the one above but I guess I missed the interesting part – what I did catch was what looked like a “look at the cool stuff we did” without being helpful. Or maybe I was just in a bad mood after the other session.   The Art, Technology and Science of Reading This talk by Kevin Larson was very interesting, but was more a presentation of what Microsoft is doing in research (pretty impressive) and in the end lacked a bit the helpful advice one could have hoped for.   10 Ways to Attack a Design Problem and Come Out Winning Robby Ingebretsen again, and again a great mix of theory and practice. The clean and simple, yet effective, UI of the reader app resulted in a simultaneous “wow” of Jens and me. If you’d watch only one session video, this should be it. Microsoft has to bring Robby back next year! Day 2 (Tuesday) Touch in Public: Multi-touch Interaction Design for Kiosks & Architectural Experiences Very interesting session by Jason Brush, a great inspiration with many details to look out for in the examples. Exactly what I was hoping for – and then some!   Designing Bing: Heart and Science How hard can it be to design the UI for a search engine? An input field and a list of results, that should be it, right? Well, not so fast! The talk by Paul Ray showed the many iterations to finally get it right (up to the choice of a specific blue for the links). And yes, I want an eye-tracking device to play around with!   The Elephant in the Room When Nishant Kothary presented a long list of what his session was not about, I told to myself (not having the description text present) “Am I in the wrong talk? Should I leave?”. Boy, was I wrong. A great talk about human factors in the process of designing stuff.   An Hour with Bill Buxton Having seen Bill Buxton’s presentation in the keynote, I just had to see this man again – even though I didn’t know what to expect. Being more or less unplanned and intended to be more of a conversation, the session didn’t provide a wealth of immediately useful information. Nevertheless Bill Buxton was impressive with his huge knowledge of seemingly everything. But this could/should have been a session some when in the evening and not in parallel to at least two other interesting talks. Day 3 (Wednesday) Design the Ordinary, Like the Fixie This session by DL Byron and Kevin Tamura started really well and brought across the message to keep things simple. But towards the end the talk lost some of its steam. And, as a member of the audience pointed out, they kind of ignored their own advice when they used a fancy presentation software other then PowerPoint that sometimes got in the way of showing things.   Developing Natural User Interfaces Speaking of alternative presentation software, Joshua Blake definitely had the most remarkable alternative to PowerPoint, a self-written program called NaturalShow that was controlled using multi-touch on a touch screen. Not a PowerPoint-killer, but impressive nevertheless. The (excellent) talk itself was kind of eye-opening in regard to what “multi-touch support” on various platforms (WPF, Silverlight, Windows Phone) actually means.   Treat your Content Right The talk by Tiffani Jones Brown wasn’t even on my planned schedule, but somehow I ended up in that session – and it was great. And even for people who don’t necessarily have to write content for websites, some points made by Tiffani are valid in many places, notably wherever you put texts with more than a single word into your UI. Creating Effective Info Viz in Microsoft Silverlight The last session of MIX10 I attended was kind of disappointing. At first things were very promising, with Matthias Shapiro giving a brief but well-structured introduction to info graphics and interactive visualizations. Then the live-coding began and while the result was interesting, too much time was spend on wrestling to get the code working. Ending earlier than planned, the talk was a bit light on actual content, but at least it included a nice list of resources. Conclusion It could be felt all across MIX10, UIs will take a huge leap forward; in fact, there are enough examples that have already. People who both have the technical know-how and at least a basic understanding of design (“literacy” as Bill Buxton called it) are in high demand. The concept of the MIX conference and initiatives like design.toolbox shows that Microsoft understands very well that frontend developers have to acquire new knowledge besides knowing how to hack code and putting buttons on a form. There are extremely exciting times before us, with lots of opportunity for those who are eager to develop their skills, that is for sure.

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  • The Grenelle II Act In France: A Milestone Towards Integrated Reporting

    - by Evelyn Neumayr
    By Elena Avesani, Principal Product Strategy Manager, Oracle In July of 2010, France took a significant step towards mandating integrated sustainability and financial reporting for all large companies with a new law called Grenelle II. Article 225 of Grenelle II requires that many listed companies on the French stock exchanges incorporate information on the social and environmental consequences of their activities into their annual reports, as well as their societal commitments for sustainable development. The decree that implements Article 225 of Grenelle II was passed in April 2012. Grenelle II is the strongest governmental mandate yet in support of sustainability reporting. The law defines the phase-in process, with large listed companies expected to comply in their 2012 reports and smaller companies expected to comply with their 2014 annual reports. This extra-financial information will have to be embedded in the annual management report, approved by the Board of Directors, verified by a third-party body and given to the annual general meeting. The subjects that must be reported on are grouped into Environmental, Social, and Governance categories. Oracle solutions can help organizations integrate financial and sustainability reporting and provide a more accurate and auditable approach to collecting, consolidating, and reporting such environmental, social, and economic metrics. Through Oracle Environmental Accounting and Reporting and Oracle Hyperion Financial Management Sustainability Starter Kit organizations can collect environmental, social and governance data and collect and consolidate corporate sustainability reporting data from multiple systems and business units. For more information about these solutions please contact [email protected].

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  • Mysql out of disk space

    - by Paddy
    I have just finished developing a rails app which has a mysql db as a backend. The app is meant for high traffic and will store lots of information. I am planning to set up my own web server and host the site from it. If in future my disk space runs out i would want to expand by adding more space. But say if my mysql database is housed in my /disk0s1 and by adding a new drive i have more partitions (and hence more disk space), how then would i extend my database to store information on those partitions too, and at the same time prevent any information from being written on the original partition. Should i go for multiple databases? if so how? If i went for a hosting solution i wouldn't be bothering about this as i would just have to worry about making payments for the extra space :) I always wondered how space is added on-the-go by these webhosts. Is there any specific mysql configuration that i have to make?

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  • New Demos SOA Suite (11.1.1.6) & SOA Suite Foundation Pack (11.1.1.6)

    - by JuergenKress
    For access to the Oracle demo systems please visit OPN and talk to your Partner Expert GSE: SOA & FP (11.1.1.6) Platforms Portable Version – Available SOA 11g Platform FP 11g Platform All SOA/BPM 11g Solutions OFM Demos Corner GSE Offerings Scheduling Demos on GSE Support GSE is pleased to announce the availability of SOA and Foundation Pack 11g (11.1.1.6) Platform Portable images. Portable images now come as a VBox appliance. SOA 11.1.1.6 Platform Portable Version This portable image comes with latest SOA Suite products installed and configured. Vbox appliance facilitates easy maintenance of the image. Click here to download the portable image. FP 11.1.1.6 Platform Portable Version Foundation Pack installed and configured on SOA image and stands as a base for building cross-application integrations. Click here to download the portable image. In addition to Portable images, Global Sales Engineering would like to inform availability of Hosted version of SOA & BPM 11g (11.1.1.6) Solutions. Click here for more information. SOA Suite Foundation Pack Demo Demo Overview Business Process Artifacts Demo Architecture Bill of Materials Demo Collateral DSS Offerings OFM Demos Corner Scheduling Demos on DSS DSS Support The Foundation Pack(FP) demo showcases various tools and utilities of Foundation Pack like Project Lifecycle Workbench(PLW) JDeveloper - Service Constructor Harvesting services to PLW/ Oracle Enterprise Repository Generation of Bill of Materials (BOM) Creation of Deployment Plans / Harvestor Settings Track Foundation Pack Fusion Order demo flow in Enterprise Manager Console For more information on the demo click here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA DEmo System,DSS,SOA,sales,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • After restoring a SQL Server database from another server - get login fails

    - by Renso
    Issue: After you have restored a sql server database from another server, lets say from production to a Q/A environment, you get the "Login Fails" message for your service account. Reason: User logon information is stored in the syslogins table in the master database. By changing servers, or by altering this information by rebuilding or restoring an old version of the master database, the information may be different from when the user database dump was created. If logons do not exist for the users, they will receive an error indicating "Login failed" while attempting to log on to the server. If the user logons do exist, but the SUID values (for 6.x) or SID values (for 7.0) in master..syslogins and the sysusers table in the user database differ, the users may have different permissions than expected in the user database. Solution: Links a user entry in the sys.database_principals system catalog view in the current database to a SQL Server login of the same name. If a login with the same name does not exist, one will be created. Examine the result from the Auto_Fix statement to confirm that the correct link is in fact made. Avoid using Auto_Fix in security-sensitive situations. When you use Auto_Fix, you must specify user and password if the login does not already exist, otherwise you must specify user but password will be ignored. login must be NULL. user must be a valid user in the current database. The login cannot have another user mapped to it. execute the following stored procedure, in this example the login user name is "MyUser" exec sp_change_users_login 'Auto_Fix', 'MyUser'   NOTE: sp_change_users_login cannot be used with a SQL Server login created from a Windows principal or with a user created by using CREATE USER WITHOUT LOGIN.

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  • Problems with kickstart script, partition info crashes deployment

    - by tore-
    Hi, Currently testing cobbler, but have problem with the kickstart script when the partition information is loaded. Here is my ks: http://pastebin.ca/1824343 I can't figure out what is the problem with the partsection at all. Without it, it works. I've even tried autopart. If the entry is removed, it works, but of course I have to provide the installer with partition information. Under the kickstart an python exception is raised. I get a Errno 2 No such file or directory. My Apache logs states: File does not exist: /var/www/cobbler/links/CentOS-5.3-x86_64/images/updates.img File does not exist: /var/www/cobbler/links/CentOS-5.3-x86_64/disc1 File does not exist: /var/www/cobbler/links/CentOS-5.3-x86_64/images/product.img But without the part information, no error occours. What am I not seeing? Cobbler 2.0.3, imported the CentOS 5.3 x86_64 DVD, PXE booting from a Xen guest.

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  • Are there any font rendering libraries for games development that support hinting?

    - by Richard Fabian
    I've used angel code's bitmap font generator quite a bit and though it's very good, I wondered if there would be a way of using the hinting information to provide a better readable result by using hinting to provide differing thickness based on size/pixel coverage. I imagine any solution would have to use the distance field tech presented in the valve paper on smoothing fonts while maintaining or reducing asset size. (http://www.gamedev.net/community/forums/topic.asp?topic_id=494612) but I haven't found any demos of it being used with hinting information turned on or included in the field gradients in any way. Another way of looking at this is whether there are any font bitmap generators that will output mipmaps that still maintain their readability in the face of pixel size. I think the lower mip levels would try to guarantee fill and space where it is necessary to maintain readability/topology over maintaining style/form (the point of hinting). In response to "Is there a reason you can't just render the size you want", the problem lies in the fact that font rasterisers currently don't render in 3D, and hinting information would be important in different amounts due to the pixel density being different along different axes, even differing in importance along the length of a string due to the size reducing over distance. For example, I only want horizontal hinting in a texture that is viewed from the side, and only really want vertical hinting in a font that is viewed from below or above. This isn't meant to be a renderer that tries to render a perfect outline as accurately as possible, as hinting distorts the reality of the font, instead this is meant to be a rendering solution for quite static scenes, but scenes that have 3D transformed and warped text layout. In this case the legibility is important, more important than the accuracy of representation of the polygon shape.

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  • Iterative Conversion

    - by stuart ramage
    Question Received: I am toying with the idea of migrating the current information first and the remainder of the history at a later date. I have heard that the conversion tool copes with this, but haven't found any information on how it does. Answer: The Toolkit will support iterative conversions as long as the original master data key tables (the CK_* tables) are not cleared down from Staging (the already converted Transactional Data would need to be cleared down) and the Production instance being migrated into is actually Production (we have migrated into a pre-prod instance in the past and then unloaded this and loaded it into the real PROD instance, but this will not work for your situation. You need to be migrating directly into your intended environment). In this case the migration tool will still know all about the original keys and the generated keys for the primary objects (Account, SA, etc.) and as such it will be able to link the data converted as part of a second pass onto these entities. It should be noted that this may result in the original opening balances potentially being displayed with an incorrect value (if we are talking about Financial Transactions) and also that care will have to be taken to ensure that all related objects are aligned (eg. A Bill must have a set to bill segments, meter reads and a financial transactions, and these entities cannot exist independantly). It should also be noted that subsequent runs of the conversion tool would need to be 'trimmed' to ensure that they are only doing work on the objects affected. You would not want to revalidate and migrate all Person, Account, SA, SA/SP, SP and Premise details since this information has already been processed, but you would definitely want to run the affected transactional record validation and keygen processes. There is no real "hard-and-fast" rule around this processing since is it specific to each implmentations needs, but the majority of the effort required should be detailed in the Conversion Tool section of the online help (under Adminstration/ The Conversion Tool). The major rule is to ensure that you only run the steps and validation/keygen steps that you need and do not do a complete rerun for your subsequent conversion.

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  • Tuning Red Gate: #5 of Multiple

    - by Grant Fritchey
    In the Tuning Red Gate series I've shown you how to look at a current load on the system and how to drill down to look at historical analysis of the system. I've also shown how you can see the top queries and other information from the current status of the system. I have one more thing I can show you before we need to start fixing things and showing how that affects the data collected, historical moments in time. For example, back in Post #3 I was looking at some spikes in some of the monitored resources that were taking place a couple of weeks back in time. Once I identify a moment in time that I'm interested in, I can go back to the first page of Monitor, Global Overview, and click on the icon: From this you can select the date and time you're interested in. For example, I saw some serious CPU queues last week: This then rolls back the time for all the information that's available to the Global Overview and the drill down to the server and the SQL Server instance there. This then allows me to look at the Top Queries running at this point, sort them by CPU and identify what was potentially the query that was causing the problem right when I saw the CPU queuing This ability to correlate a moment in time with the information available to you in the Analysis window makes for an excellent tool to investigate your systems going backwards in time. It really makes a huge difference in your knowledge. It's not enough to know that something happened at a particular time. You need to know what it was that was occurring. Remember, the key to tuning your systems is having enough knowledge about them. I'll post more on Tuning Red Gate as soon as I can get some queries rewritten. I'm working on that.

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  • Spotlight on Claims: Serving Customers Under Extreme Conditions

    - by [email protected]
    Oracle Insurance's director of marketing for EMEA, John Sinclair, recently attended the CII Spotlight on Claims event in London. Bad weather and its implications for the insurance industry have become very topical as the frequency and diversity of natural disasters - including rains, wind and snow - has surged across Europe this winter. On England's wettest day on record, the county of Cumbria was flooded with 12 inches of rain within 24 hours. Freezing temperatures wreaked havoc on European travel, causing high speed TVG trains to break down and stranding hundreds of passengers under the English Chanel in a tunnel all night long without heat or electricity. A storm named Xynthia thrashed France and surrounding countries with hurricane force, flooding ports and killing 51 people. After the Spring Equinox, insurers may have thought the worst had past. Then came along Eyjafjallajökull, spewing out vast quantities of volcanic ash in what is turning out to be one of most costly natural disasters in history. Such extreme events challenge insurance companies' ability to service their customers just when customers need their help most. When you add economic downturn and competitive pressures to the mix, insurers are further stretched and required to continually learn and innovate to meet high customer expectations with reduced budgets. These and other issues were hot topics of discussion at the recent "Spotlight on Claims" seminar in London, focused on how weather is affecting claims and the insurance industry. The event was organized by the CII (Chartered Insurance Institute), a group with 90,000 members. CII has been at the forefront in setting professional standards for the insurance industry for over a century. Insurers came to the conference to hear how they could better serve their customers under extreme weather conditions, learn from the experience of their peers, and hear about technological breakthroughs in climate modeling, geographic intelligence and IT. Customer case studies at the conference highlighted the importance of effective and constant communication in handling the overflow of catastrophe related claims. First and foremost is the need to rapidly establish initial communication with claimants to build their confidence in a positive outcome. Ongoing communication then needs to be continued throughout the claims cycle to mange expectations and maintain ownership of the process from start to finish. Strong internal communication to support frontline staff was also deemed critical to successful crisis management, as was communication with the broader insurance ecosystem to tap into extended resources and business intelligence. Advances in technology - such web based systems to access policies and enter first notice of loss in the field - as well as customer-focused self-service portals and multichannel alerts, are instrumental in improving customer satisfaction and helping insurers to deal with the claims surge, which often can reach four or more times normal workloads. Dynamic models of the global climate system can now be used to better understand weather-related risks, and as these models mature it is hoped that they will soon become more accurate in predicting the timing of catastrophic events. Geographic intelligence is also being used within a claims environment to better assess loss reserves and detect fraud. Despite these advances in dealing with catastrophes and predicting their occurrence, there will never be a substitute for qualified front line staff to deal with customers. In light of pressures to streamline efficiency, there was debate as to whether outsourcing was the solution, or whether it was better to build on the people you have. In the final analysis, nearly everybody agreed that in the future insurance companies would have to work better and smarter to keep on top. An appeal was also made for greater collaboration amongst industry participants in dealing with the extreme conditions and systematic stress brought on by natural disasters. It was pointed out that the public oftentimes judged the industry as a whole rather than the individual carriers when it comes to freakish events, and that all would benefit at such times from the pooling of limited resources and professional skills rather than competing in silos for competitive advantage - especially the end customer. One case study that stood out was on how The Motorists Insurance Group was able to power through one of the most devastating catastrophes in recent years - Hurricane Ike. The keys to Motorists' success were superior people, processes and technology. They did a lot of upfront planning and invested in their people, creating a healthy team environment that delivered "max service" even when they were experiencing the same level of devastation as the rest of the population. Processes were rapidly adapted to meet the challenge of the catastrophe and continually adapted to Ike's specific conditions as they evolved. Technology was fundamental to the execution of their strategy, enabling them anywhere access, on the fly reassigning of resources and rapid training to augment the work force. You can learn more about the Motorists experience by watching this video. John Sinclair is marketing director for Oracle Insurance in EMEA. He has more than 20 years of experience in insurance and financial services.

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  • What is the best way to build a database from a MS Word document?

    - by Jayron Soares
    Please advise me on how to approach this problem: I have a sequential list of metadata in a document in MS Word. The basic idea is to create a Python algorithm to iterate over the information, retrieving just the name of the PROCESS, when is made a queue, from a database. Example metadata: Process: Process Walker (1965) Exact reference: Walker Process Equipment., Inc. v. Food Machinery Corp. Link: http://caselaw.lp.findlaw.com/scripts/getcase.pl?court=US&vol=382&invol= Type of procedure: Certiorari to the United States Court of Appeals for the Seventh Circuit. Parties: Walker Process Equipment, Inc. Sector: Systems is ... Start Date: October 12-13 Arguedas, 1965 Summary: Food Machinery Company has initiated a process to stop or slow the entry of competitors through the use of a patent obtained by fraud. The case concerned a patent on "knee action swing diffusers" used in aeration equipment for sewage treatment systems, and the question was whether "the maintenance and enforcement of a patent obtained by fraud before the patent office" may be a basis for antitrust punishment. Report of the evolution process: petitioner, in answer to respond... Importance: a) First case which established an analysis for the diagnosis of dispute… There are about 200 pages containing the information above. I have in mind the idea of implementing an algorithm in Python to be able to break this information sequence and try to store it in a web database (an open source application that I’m looking for) in order to allow for free consultations.

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  • Excel Help: Userforms

    - by B-Ballerl
    I have developed a macro that does a whole bunch of things for me based on a few things. (Importing files). The file names are dated dd_mm_yyyy and right now I enter them into a sheet where the macro can call the information. Not really wanting this I designed a userform where the user could enter the "dd", "mm", "yyyy" and how many consecutive days of files there were. Ex. Say 28_06_2011.txt 29_06_2011.txt there would be one consecutive day. I want to be able to call the information entered in the user-form (day, month, year, and consecutive days) to use in the macro and have been unsuccessful because I don't know how to call that information. Is it similar to referring to a range in a worksheet? Thanks in Advance for any Help.

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  • Coherence Special Interest Group: First Meeting in Toronto and Upcoming Events in New York and Calif

    - by [email protected]
    The first meeting of the Toronto Coherence Special Interest Group (TOCSIG). Date: Friday, April 23, 2010 Time: 8:30am-12:00pm Where: Oracle Mississauga Office, Customer Visitation Center, 110 Matheson Blvd. West, Suite 100, Mississauga, ON L5R3P4 Cameron Purdy, Vice President of Development (Oracle), Patrick Peralta, Senior Software Engineer (Oracle), and Noah Arliss, Software Development Manager (Oracle) will be presenting. Further information about this event can be seen here   The New York Coherence SIG is hosting its seventh meeting. Date: Thursday, Apr 15, 2010 Time: 5:30pm-5:45pm ET social and 5:45pm-8:00pm ET presentations Where: Oracle Office, Room 30076, 520 Madison Avenue, 30th Floor, Patrick Peralta, Dr. Gene Gleyzer, and Craig Blitz from Oracle, will be presenting. Further information about this event can be seen here   The Bay Area Coherence SIG is hosting its fifth meeting. Date: Thursday, Apr 29, 2009 Time: 5:30pm-5:45pm PT social and 5:45pm-8:00pm PT presentations Where: Oracle Conference Center, 350 Oracle Parkway, Room 203, Redwood Shores, CA Tom Lubinski from SL Corp., Randy Stafford from the Oracle A-team, and Taylor Gautier from Grid Dynamics will be presenting Further information about this event can be seen here   Great news, aren't they? 

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  • Google Developers SXSW Lightning Talks

    Google Developers SXSW Lightning Talks Can't make it to the Google Developers house at SXSW? Don't worry, we've got you covered with a live stream of the exciting, demo-loaded lightning talks where you'll learn about the latest Google developer product hotness. Come watch what happens as we stream live from the Google Developers house in Austin, while a rain storm engulfs the city! Here is the schedule of talks: 1) Holo: Exploring the design of the Android user interface 2) The next gen of Social Apps is in a Hangout: introducing Google+ Hangout Apps 3) The VJ in Your Pocket: Mobile YouTube API Apps for Content Creators, Curators and Consumers 4) Cloud adventures: Instant scale... from zero to millions of hits in 24 hours 5) HTML5's Bleeding Edge 6) Beautiful Maps: enhancing geographic information with HTML5 You can learn more about the lightning talks and speakers at: www.google.com From: GoogleDevelopers Views: 19900 326 ratings Time: 02:49:00 More in Entertainment

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  • Windows not showing version (or other resources) for files in tooltip

    - by Synetech
    Whenever I hover the mouse cursor over executable file types (.exe, .dll, etc.) in Windows Explorer, it only shows the Type, Size, and (Modified) Date of the file in the tooltip instead of the Company, Version, Description, etc. This used to work in Windows XP, but Windows 7 is showing me less information which is frustrating because I often need that information to be quickly and easily available (no, opening the Properties dialog or adding columns is not a solution). How can I get Explorer to show me all the relevant information for the files in the tooltip? (Bonus points for also showing it in the Preview pane at the bottom.)

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  • PHP crashing on occasion - APC error?

    - by papanel
    Any thoughts on this? We've had this happen twice recently. Basically, every page throws a fatal error, fixed by an apache restart. Here's what's in the log, repeated over and over. [Tue Apr 13 15:18:12 2010] [error] [client 10.0.0.2] PHP Fatal error: Internal Zend error - Missing class information for in /www/sites/ep/vogoo/items.php on line 31 [Tue Apr 13 15:18:12 2010] [error] [client 10.0.0.2] PHP Fatal error: Internal Zend error - Missing class information for in /www/sites/ep/vogoo/items.php on line 31 [Tue Apr 13 15:18:13 2010] [error] [client 10.0.0.2] PHP Fatal error: Internal Zend error - Missing class information for in /www/sites/ep/vogoo/items.php on line 31 Looking around, this may be an issue with APC? http://pecl.php.net/bugs/bug.php?id=16120&edit=1 (We're running 3.0.19, which shows as latest stable on pecl.) Thoughts? I increased the amount of memory apc uses, but the problem just happened again.

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  • CISCO Tapi with julmar atapi [closed]

    - by uma
    can we use julmar atapi for accessing cisco tapi/call manager functions?.. Is it a correct way to find solution. How to use cisco tapi with in .net application. Give me any sample code... Thanks in advance.. Sorry for the question with incomplete information. My requirement is, develop the interface for CUCM V8.6 (cisco unified call manager) with asp.net application. we need to communicate with CUCM to get the information about call details and force the user to enter authendication code. i got the information from web is, need C++ wrapper to access Tapi. Julmar Atapi is a free wrapper to access the Tapi. Our client need is , to use CISCO Tapi . My Question is , how to access CISCO Tapi from .Net Application. What is the Requirement? Is Julmar Atapi used to access CISCO Tapi? i want to use cisco FAC(Forced Authorization code) function. how to access this function from my application. Thanks in advance.

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  • July, the 31 Days of SQL Server DMO’s – Day 27 (sys.dm_db_file_space_usage)

    - by Tamarick Hill
    The sys.dm_db_file_space usage DMV returns information about database file space usage.  This DMV was enhanced for the 2012 version to include 3 additional columns. Let’s query this DMV against our AdventureWorks2012 database and view the results. SELECT * FROM sys.dm_db_file_space_usage The column returned from this DMV are really self-explanatory, but I will give you a description, paraphrased from books online, below. The first three columns returned from this DMV represent the Database, File, and Filegroup for the current database context that executed the DMV query. The next column is the total_page_count which represents the total number of pages in the file. The allocated_extent_page_count represents the total number of pages in all extents that have been allocated. The unallocated_extent_page_count represents the number of pages in the unallocated extents within the file. The version_store_reserved_page_count column represents the number of pages that are allocated to the version store. The user_object_reserved_page_count represents the number of pages allocated for user objects. The internal_object_reserved_page_count represents the number of pages allocated for internal objects.  Lastly is the mixed_extent_page_count which represents the total number of pages that are part of mixed extents. This is a great DMV for retrieving usage space information from your database files. For more information about this DMV, please see the below Books Online link: http://msdn.microsoft.com/en-us/library/ms174412.aspx Follow me on Twitter @PrimeTimeDBA

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  • July, the 31 Days of SQL Server DMO’s – Day 18 (sys.dm_io_virtual_file_stats)

    - by Tamarick Hill
    The sys.dm_io_virtual_file_stats Dynamic Management Function is used to return IO statistic information about each of your database files on your server. As input parameters, this function takes a database_id and a file_id. If you want to return IO statistic information for all files, you can simply pass in NULL values for both of these. Let’s have a look at this function  and examine its results: SELECT db_name(database_id) DatabaseName, * FROM sys.dm_io_virtual_file_stats(NULL, NULL) The first column in the result set is the DatabaseName which is just a column I created using the db_name() system function and the database_id column from this function. Next we have a file_id which represent the ID for the file, whether it be a data file or transaction log file. The ‘sample_ms’ column represents the total time in milliseconds that the instance has been up and running. Next we have the ‘num_of_reads’, ‘num_of_bytes_read’, and later ‘num_of_writes’, and ‘num_of_bytes_written’. These columns represent the number of reads or writes and number of bytes read or written against a particular file. These columns are beneficial when determining how often a particular file is being accessed. The ‘io_stall_read_ms’ and io_stall_write_ms’ columns each represent the the total time in milliseconds that users have had to wait for reads or writes against a file respectively. The ‘io_stall’ column is the sum of both read and write io stalls. The ‘size_on_disk_bytes’ column represents the size of the respective file on your disk subsystem. Lastly the ‘file_handle’ column is simply the Windows File handle. This Dynamic Management Function is useful when you are needing to analyze your database files for the purposes of segregating high IO databases. This DMF gives you a good view of which of your database files are being accessed the most and which ones may be generating the largest IO stalls. These could be your best candidates for moving into separate IO channels. For more information about this DMF, please see the below Books Online link: http://msdn.microsoft.com/en-us/library/ms190326.aspx Follow me on Twitter @PrimeTimeDBA

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  • Adaptive Case Management – Exposing the API – part 1 by Roger Goossens

    - by JuergenKress
    One of the most important building blocks of Adaptive Case Management is the ACM API. At one point or another you’re gonna need a way to get information (think about a list of stakeholders, available activities, milestones reached, etc.) out of the case. Since there’s no webservice available yet that exposes the internals of the case, your only option right now is the ACM API. ACM evangelist Niall Commiskey has put some samples online to give you a good feeling of the power of the ACM API. The examples show how you can access the API by means of RMI. You first need to obtain a BPMServiceClientFactory that gives access to the important services you’ll mostly be needing, i.e. the IBPMUserAuthenticationService (needed for obtaining a valid user context) and the ICaseService (the service that exposes all important case information). Now, obtaining an instance of the BPMServiceClientFactory involves some boilerplate coding in which you’ll need the RMI url and user credentials: Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: ACM,API,Adaptive Case Management,Community,Oracle SOA,Oracle BPM,OPN,Jürgen Kress

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  • WebDAV "PROPFIND" exception in IIS due to network share?

    - by jacko
    Hi all, We're finding continuous exceptions in our event viewer on our live box to the following exception: [snippet] Process information: Process ID: 3916 Process name: w3wp.exe Account name: NT AUTHORITY\NETWORK SERVICE Exception information: Exception type: HttpException Exception message: Path 'PROPFIND' is forbidden. Thread information: Thread ID: 14 Thread account name: OURDOMAIN\Account Is impersonating: True Stack trace: at System.Web.HttpMethodNotAllowedHandler.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) Other Specs: Windows Server 2003 R2 & IIS 6.0 We've narrowed it down to occuring when people try to access shares on the box from within the network, and have discovered (we think) that its due to the WebDAV web services extension being previously disabled by past staff. The exceptions are being thrown when trying to access directories that are virtual dirs in IIS, and plain old UNC network shares What the implications for enabling the WebDAV extensions on our live web server? And will this solve our problems with the exceptions in our event log?

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