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  • NetBackup's bplist doesn't get user/group info for Windows files

    - by Gnustavo
    I'm trying to get information about storage consumption from NetBackup's bplist output. I'm running NBU 6.0MP5 on a RHEL 3 server. The server is backing up several Solaris, Linux, and Windows machines. When I use bplist to get information about files backed up on any UNIX machine I get something like this: # bplist -C unixclient -R 99 -l -s 01/28/2006 -e 01/29/2006 / drwxr-xr-x test ccase 0 Nov 16 09:28 /l/home2/test/ -rw------- test ccase 4737 Jan 06 17:54 /l/home2/test/.bash_history -rw-rw-r-- test ccase 104 Nov 11 2004 /l/home2/test/.bashrc However, when I use it to list files backed up on any Windows client I can't get the user and group information. They both always appear as 'root'. Like this: # bplist -C winclient -t 13 -R 99 -l -s 02/20/2006 / drwx------ root root 0 Feb 20 14:26 /C/temp/ -rwx------ root root 41 Feb 20 14:26 /C/temp/asdf.txt drwx------ root root 0 May 25 2004 /C/temp/CTRMNGR/ Does anyone know why bplist doesn't show the correct user/group for Windows files? If it can't, is there a way to get that information using another command? Thanks. Gustavo.

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  • How can visiting a webpage infect your computer?

    - by Cybis
    My mother's computer recently became infected with some sort of rootkit. It began when she received an email from a close friend asking her to check out some sort of webpage. I never saw it, but my mother said it was just a blog of some sort, nothing interesting. A few days later, my mother signed in on the PayPal homepage. PayPal gave some sort of security notice which stated that to prevent fraud, they needed some additional personal information. Among some of the more normal information (name, address, etc.), they asked for her SSN and bank PIN! She refused to submit that information and complained to PayPal that they shouldn't ask for it. PayPal said they would never ask for such information and that it wasn't their webpage. There was no such "security notice" when she logged in from a different computer, only from hers. It wasn't a phishing attempt or redirection of some sort, IE clearly showed an SSL connection to https://www.paypal.com/ She remembered that strange email and asked her friend about it - the friend never sent it! Obviously, something on her computer was intercepting the PayPal homepage and that email was the only other strange thing to happen recently. She entrusted me to fix everything. I nuked the computer from orbit since it was the only way to be sure (i.e., reformatted her hard drive and did a clean install). That seemed to work fine. But that got me wondering... my mother didn't download and run anything. There were no weird ActiveX controls running (she's not computer illiterate and knows not to install them), and she only uses webmail (i.e., no Outlook vulnerability). When I think webpages, I think content presentation - JavaScript, HTML, and maybe some Flash. How could that possibly install and execute arbitrary software on your computer? It seems kinda weird/stupid that such vulnerabilities exist.

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  • Symantec Backup Exec 12 Tape Alert.

    - by Adam
    Every day, I run 5 backups using 6 tapes. Each day, when I run the inventory, I get a tape alert Error. This occurs every day, on the same job. The error is: Job 'Inventory Daily ********' has reported Multiple Tape Alerts on server '******' Please refer to job log *****.xml for more information. When i look at the Job log, the Utility Job Information says: The device has reported the following TapeAlert diagnostic information Information- The library has been manually turned offline and is unavailable for use. Robotic library for device: PV132T 500 Warning - Library security has been compromised. Robotic Library for device: PV132T 500. Critical - The library has detected a inconsistency in its inventory. 1.Redo the library inventory to correct the inconsistency. 2. Restart the operation. Check the applications users manual or hardware users manual for specific instructions on redoing the library inventory. Roboric Library for Device PV132T 500. When I run the same inventory for a second time, the job completes successfully. I am using Symantec Backup Exec 12 running on Windows Server 2008. I am using a Dell Powervault 132T 500 tape drive. If anyone can help me on how to resolve this problem, it would be very much appreciated.

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  • Office 2003 Service Pack 3- Not able to install

    - by kabirrao
    I am trying to install Office 2003 SP3 on a windows 2003 EE server (used as a terminal server) which already have office 2003 SP2. I am getting an error that says "Update can not be applied". Below are the eventviewer entries for Application: _ Event Type: Warning Event Source: MsiInstaller Event Category: None Event ID: 1015 Date: 1-2-2010 Time: 5:51:22 User: Domain\domainadmin Computer: TER01 Description: Failed to connect to server. Error: 0x800401F0 For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. _ Event Type: Information Event Source: MsiInstaller Event Category: None Event ID: 11708 Date: 1-2-2010 Time: 5:52:23 User: Domain\domainadmin Computer: TER01 Description: Product: Microsoft Office Professional Edition 2003 -- Installation failed. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 30 31 31 30 34 30 {9011040 0008: 39 2d 36 30 30 30 2d 31 9-6000-1 0010: 31 44 33 2d 38 43 46 45 1D3-8CFE 0018: 2d 30 31 35 30 30 34 38 -0150048 0020: 33 38 33 43 39 7d 383C9} _ Event Type: Information Event Source: McLogEvent Event Category: None Event ID: 257 Date: 1-2-2010 Time: 5:52:23 User: NT AUTHORITY\SYSTEM Computer: TER01 Description: Would be blocked by access protection rule (rule is in warn-only mode) (Common Standard Protection:Prevent common programs from running files from the Temp folder).

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  • How to find out what is causing a slow down of the application on this server?

    - by Jan P.
    This is not the typical serverfault question, but I'm out of ideas and don't know where else to go. If there are better places to ask this, just point me there in the comments. Thanks. Situation We have this web application that uses Zend Framework, so runs in PHP on an Apache web server. We use MySQL for data storage and memcached for object caching. The application has a very unique usage and load pattern. It is a mobile web application where every full hour a cronjob looks through the database for users that have some information waiting or action to do and sends this information to a (external) notification server, that pushes these notifications to them. After the users get these notifications, the go to the app and use it, mostly for a very short time. An hour later, same thing happens. Problem In the last few weeks usage of the application really started to grow. In the last few days we encountered very high load and doubling of application response times during and after the sending of these notifications (so basically every hour). The server doesn't crash or stop responding to requests, it just gets slower and slower and often takes 20 minutes to recover - until the same thing starts again at the full hour. We have extensive monitoring in place (New Relic, collectd) but I can't figure out what's wrong; I can't find the bottlekneck. That's where you come in: Can you help me figure out what's wrong and maybe how to fix it? Additional information The server is a 16 core Intel Xeon (8 cores with hyperthreading, I think) and 12GB RAM running Ubuntu 10.04 (Linux 3.2.4-20120307 x86_64). Apache is 2.2.x and PHP is Version 5.3.2-1ubuntu4.11. If any configuration information would help analyze the problem, just comment and I will add it. Graphs info phpinfo() apc status memcache status collectd Processes CPU Apache Load MySQL Vmem Disk New Relic Application performance Server overview Processes Network Disks (Sorry the graphs are gifs and not the same time period, but I think the most important info is in there)

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  • Time until Members added to Group Policy is Replicated

    - by Kyle Brandt
    If I have a group policy, and add a group/user/machine etc to that group policy, how long is it until all domain controllers have that change in effect? This is a Windows 2003 Domain set up with controllers at different geographic locations (Each with a different L3 network). I realize it probably depends, but how do I figure out how long it generally takes for my given setup? Also, is there an event I can check to see if it has a reached a particular domain controller?

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  • How can visiting a webpage infect your computer?

    - by Cybis
    My mother's computer recently became infected with some sort of rootkit. It began when she received an email from a close friend asking her to check out some sort of webpage. I never saw it, but my mother said it was just a blog of some sort, nothing interesting. A few days later, my mother signed in on the PayPal homepage. PayPal gave some sort of security notice which stated that to prevent fraud, they needed some additional personal information. Among some of the more normal information (name, address, etc.), they asked for her SSN and bank PIN! She refused to submit that information and complained to PayPal that they shouldn't ask for it. PayPal said they would never ask for such information and that it wasn't their webpage. There was no such "security notice" when she logged in from a different computer, only from hers. It wasn't a phishing attempt or redirection of some sort, IE clearly showed an SSL connection to https://www.paypal.com/ She remembered that strange email and asked her friend about it - the friend never sent it! Obviously, something on her computer was intercepting the PayPal homepage and that email was the only other strange thing to happen recently. She entrusted me to fix everything. I nuked the computer from orbit since it was the only way to be sure (i.e., reformatted her hard drive and did a clean install). That seemed to work fine. But that got me wondering... my mother didn't download and run anything. There were no weird ActiveX controls running (she's not computer illiterate and knows not to install them), and she only uses webmail (i.e., no Outlook vulnerability). When I think webpages, I think content presentation - JavaScript, HTML, and maybe some Flash. How could that possibly install and execute arbitrary software on your computer? It seems kinda weird/stupid that such vulnerabilities exist.

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  • Consulting: Organizing site/environment documentation for customers?

    - by ewwhite
    Over time, I've taken on consulting and contract engineering work for various clients. More recently, customers are asking for certain types of documentation. These are small businesses and typically do not have dedicated technical staff. Within a single company, Wiki/Confluence/Sharepoint, etc. all make sense as a central repository for documentation and environment information. I struggle with finding a consistent method to deliver the following information to discrete customers. I'm shooting for a process that's more portable, secure and elegant than a simple spreadsheet or the dreaded binder full of outdated information. Important IP addresses, DHCP scope, etc. Network diagram (if needed). Administrative usernames and passwords and management URLs. Software license keys. Support contracts and warranty information. Vendor support contacts and instructions. I know there are other consultants here. Any suggestions or tips on maintaining documentation across multiple environments in a customer-friendly format? How do you do it?

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  • Recover windows cached domain password

    - by theguy
    I have a computer from another small organization that works with our school. It was previously joined to another domain from elsewhere. The organization doesn't have an IT person so they didn't think of what they needed to do about the information on the computer before they moved it to our school. The previous user of the computer is no longer with the organization so no information about the password. The computer has information that needs to be accessed and programs so putting the hard drive on another computer and grabbing the information is a no go as I need the computer itself to be working as well. The computer is running Windows Vista Business Edition and is joined to a domain with a cached profile. The admin accounts are disabled by GPO. I've been asked to see if I could recover the password but running ophcrack gave me no hits on the cached profile. I'm not too familiar with password recovery tools that would work on a cached profile from a domain so I'm looking for answers here. Any other suggestions? Preferably something free as we're a small school and an easy to use liveCD solution like ophcrack would be appreciated.

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  • Utilu IE Collection IE6 crashes under Windows 7

    - by Aron
    I've installed Utilu IE Collection under Windows 7 64-bit, but am unable to successfully run IE6 (specifically, "Internet Explorer 6.0 (6.00.2900.2180)"). I haven't tried other versions of IE from the package, so their behavior is unknown. It starts up fine, but the address bar isn't shown. (Attempted to post image, but I'm a newbie on SU and it wouldn't let me. Can be found here.) View-Toolbars shows 'Address Bar' already selected. If I try to (de-)select Address Bar in that list, it crashes: Problem signature: Problem Event Name: APPCRASH Application Name: iexplore.exe Application Version: 6.0.2900.2180 Application Timestamp: 41107b81 Fault Module Name: StackHash_e162 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 00000000 OS Version: 6.1.7600.2.0.0.256.48 Locale ID: 1033 Additional Information 1: e162 Additional Information 2: e1625455580a00d3fda64a8cdf366fbb Additional Information 3: 58c7 Additional Information 4: 58c75753c6745fad91929ab6430a83fa That's not all that's wrong ('Search' pane has no contents as well, probably more), but it's the most glaring problem. I've seen some allusions to a registry change needed to fix this, but haven't been able to find any details. Anybody? I'm running the latest version of the collection, 1.7.0.6.

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  • linux: per-process monitor, every 10 minutes, with history access

    - by Inbar Rose
    I really didn't know a better way to ask my question, hence you get a horribly named question. I will explain what i want to do, maybe that will help you help me. I would like to have my linux machine continuously monitor (every 10 minutes) all the processes on my machine. The information from each process that I require is the name, CPU usage, allocated (virtual) memory, and resident (ram) memory. If these periodic reports were to be looked at, they would look something like this: PROCESS CPU RAM VIRTUAL name1 % MB MB name2 % MB MB ...etc..etc These reports should be stored in such a way that I can access them at a later date by giving a date/time scope (range). For instance, if I want to see the history of my processes from 12:00:00 1.12.12 till 12:00:00 2.12.12 I can - and it should give me the history of the processes for every 10 minutes between those date/time borders. The format of the return is not important, that will be handled by a script anyway and can be modified into anything I need. I have looked into a few things so far, but have not found something that clearly meets my needs. Among the things i searched: sar, free(1), top(1).. and a few other things. It should be a simple issue, i can already see all this information by simply looking at my htop, but i need only a tool that will gather the desired fields for me for each processes every 10 minutes, and then also let me extract slices of that data based on date/time scopes (ranges). note: I have limited experience with linux, so please give detailed information. note2: The desired output will be something like this (after receiving the desired range) CPU USAGE BY PROCESS: proc_nameA 1,2,2,2,2,2...... numbers represent % usage every 10 minutes... proc_nameB 4,3,3,6,1,2...... The same idea with the other information.

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  • MySQL Syslog Audit Plugin

    - by jonathonc
    This post shows the construction process of the Syslog Audit plugin that was presented at MySQL Connect 2012. It is based on an environment that has the appropriate development tools enabled including gcc,g++ and cmake. It also assumes you have downloaded the MySQL source code (5.5.16 or higher) and have compiled and installed the system into the /usr/local/mysql directory ready for use.  The information provided below is designed to show the different components that make up a plugin, and specifically an audit type plugin, and how it comes together to be used within the MySQL service. The MySQL Reference Manual contains information regarding the plugin API and how it can be used, so please refer there for more detailed information. The code in this post is designed to give the simplest information necessary, so handling every return code, managing race conditions etc is not part of this example code. Let's start by looking at the most basic implementation of our plugin code as seen below: /*    Copyright (c) 2012, Oracle and/or its affiliates. All rights reserved.    Author:  Jonathon Coombes    Licence: GPL    Description: An auditing plugin that logs to syslog and                 can adjust the loglevel via the system variables. */ #include <stdio.h> #include <string.h> #include <mysql/plugin_audit.h> #include <syslog.h> There is a commented header detailing copyright/licencing and meta-data information and then the include headers. The two important include statements for our plugin are the syslog.h plugin, which gives us the structures for syslog, and the plugin_audit.h include which has details regarding the audit specific plugin api. Note that we do not need to include the general plugin header plugin.h, as this is done within the plugin_audit.h file already. To implement our plugin within the current implementation we need to add it into our source code and compile. > cd /usr/local/src/mysql-5.5.28/plugin > mkdir audit_syslog > cd audit_syslog A simple CMakeLists.txt file is created to manage the plugin compilation: MYSQL_ADD_PLUGIN(audit_syslog audit_syslog.cc MODULE_ONLY) Run the cmake  command at the top level of the source and then you can compile the plugin using the 'make' command. This results in a compiled audit_syslog.so library, but currently it is not much use to MySQL as there is no level of api defined to communicate with the MySQL service. Now we need to define the general plugin structure that enables MySQL to recognise the library as a plugin and be able to install/uninstall it and have it show up in the system. The structure is defined in the plugin.h file in the MySQL source code.  /*   Plugin library descriptor */ mysql_declare_plugin(audit_syslog) {   MYSQL_AUDIT_PLUGIN,           /* plugin type                    */   &audit_syslog_descriptor,     /* descriptor handle               */   "audit_syslog",               /* plugin name                     */   "Author Name",                /* author                          */   "Simple Syslog Audit",        /* description                     */   PLUGIN_LICENSE_GPL,           /* licence                         */   audit_syslog_init,            /* init function     */   audit_syslog_deinit,          /* deinit function */   0x0001,                       /* plugin version                  */   NULL,                         /* status variables        */   NULL,                         /* system variables                */   NULL,                         /* no reserves                     */   0,                            /* no flags                        */ } mysql_declare_plugin_end; The general plugin descriptor above is standard for all plugin types in MySQL. The plugin type is defined along with the init/deinit functions and interface methods into the system for sharing information, and various other metadata information. The descriptors have an internally recognised version number so that plugins can be matched against the api on the running server. The other details are usually related to the type-specific methods and structures to implement the plugin. Each plugin has a type-specific descriptor as well which details how the plugin is implemented for the specific purpose of that plugin type. /*   Plugin type-specific descriptor */ static struct st_mysql_audit audit_syslog_descriptor= {   MYSQL_AUDIT_INTERFACE_VERSION,                        /* interface version    */   NULL,                                                 /* release_thd function */   audit_syslog_notify,                                  /* notify function      */   { (unsigned long) MYSQL_AUDIT_GENERAL_CLASSMASK |                     MYSQL_AUDIT_CONNECTION_CLASSMASK }  /* class mask           */ }; In this particular case, the release_thd function has not been defined as it is not required. The important method for auditing is the notify function which is activated when an event occurs on the system. The notify function is designed to activate on an event and the implementation will determine how it is handled. For the audit_syslog plugin, the use of the syslog feature sends all events to the syslog for recording. The class mask allows us to determine what type of events are being seen by the notify function. There are currently two major types of event: 1. General Events: This includes general logging, errors, status and result type events. This is the main one for tracking the queries and operations on the database. 2. Connection Events: This group is based around user logins. It monitors connections and disconnections, but also if somebody changes user while connected. With most audit plugins, the principle behind the plugin is to track changes to the system over time and counters can be an important part of this process. The next step is to define and initialise the counters that are used to track the events in the service. There are 3 counters defined in total for our plugin - the # of general events, the # of connection events and the total number of events.  static volatile int total_number_of_calls; /* Count MYSQL_AUDIT_GENERAL_CLASS event instances */ static volatile int number_of_calls_general; /* Count MYSQL_AUDIT_CONNECTION_CLASS event instances */ static volatile int number_of_calls_connection; The init and deinit functions for the plugin are there to be called when the plugin is activated and when it is terminated. These offer the best option to initialise the counters for our plugin: /*  Initialize the plugin at server start or plugin installation. */ static int audit_syslog_init(void *arg __attribute__((unused))) {     openlog("mysql_audit:",LOG_PID|LOG_PERROR|LOG_CONS,LOG_USER);     total_number_of_calls= 0;     number_of_calls_general= 0;     number_of_calls_connection= 0;     return(0); } The init function does a call to openlog to initialise the syslog functionality. The parameters are the service to log under ("mysql_audit" in this case), the syslog flags and the facility for the logging. Then each of the counters are initialised to zero and a success is returned. If the init function is not defined, it will return success by default. /*  Terminate the plugin at server shutdown or plugin deinstallation. */ static int audit_syslog_deinit(void *arg __attribute__((unused))) {     closelog();     return(0); } The deinit function will simply close our syslog connection and return success. Note that the syslog functionality is part of the glibc libraries and does not require any external factors.  The function names are what we define in the general plugin structure, so these have to match otherwise there will be errors. The next step is to implement the event notifier function that was defined in the type specific descriptor (audit_syslog_descriptor) which is audit_syslog_notify. /* Event notifier function */ static void audit_syslog_notify(MYSQL_THD thd __attribute__((unused)), unsigned int event_class, const void *event) { total_number_of_calls++; if (event_class == MYSQL_AUDIT_GENERAL_CLASS) { const struct mysql_event_general *event_general= (const struct mysql_event_general *) event; number_of_calls_general++; syslog(audit_loglevel,"%lu: User: %s Command: %s Query: %s\n", event_general->general_thread_id, event_general->general_user, event_general->general_command, event_general->general_query ); } else if (event_class == MYSQL_AUDIT_CONNECTION_CLASS) { const struct mysql_event_connection *event_connection= (const struct mysql_event_connection *) event; number_of_calls_connection++; syslog(audit_loglevel,"%lu: User: %s@%s[%s] Event: %d Status: %d\n", event_connection->thread_id, event_connection->user, event_connection->host, event_connection->ip, event_connection->event_subclass, event_connection->status ); } }   In the case of an event, the notifier function is called. The first step is to increment the total number of events that have occurred in our database.The event argument is then cast into the appropriate event structure depending on the class type, of general event or connection event. The event type counters are incremented and details are sent via the syslog() function out to the system log. There are going to be different line formats and information returned since the general events have different data compared to the connection events, even though some of the details overlap, for example, user, thread id, host etc. On compiling the code now, there should be no errors and the resulting audit_syslog.so can be loaded into the server and ready to use. Log into the server and type: mysql> INSTALL PLUGIN audit_syslog SONAME 'audit_syslog.so'; This will install the plugin and will start updating the syslog immediately. Note that the audit plugin attaches to the immediate thread and cannot be uninstalled while that thread is active. This means that you cannot run the UNISTALL command until you log into a different connection (thread) on the server. Once the plugin is loaded, the system log will show output such as the following: Oct  8 15:33:21 machine mysql_audit:[8337]: 87: User: root[root] @ localhost []  Command: (null)  Query: INSTALL PLUGIN audit_syslog SONAME 'audit_syslog.so' Oct  8 15:33:21 machine mysql_audit:[8337]: 87: User: root[root] @ localhost []  Command: Query  Query: INSTALL PLUGIN audit_syslog SONAME 'audit_syslog.so' Oct  8 15:33:40 machine mysql_audit:[8337]: 87: User: root[root] @ localhost []  Command: (null)  Query: show tables Oct  8 15:33:40 machine mysql_audit:[8337]: 87: User: root[root] @ localhost []  Command: Query  Query: show tables Oct  8 15:33:43 machine mysql_audit:[8337]: 87: User: root[root] @ localhost []  Command: (null)  Query: select * from t1 Oct  8 15:33:43 machine mysql_audit:[8337]: 87: User: root[root] @ localhost []  Command: Query  Query: select * from t1 It appears that two of each event is being shown, but in actuality, these are two separate event types - the result event and the status event. This could be refined further by changing the audit_syslog_notify function to handle the different event sub-types in a different manner.  So far, it seems that the logging is working with events showing up in the syslog output. The issue now is that the counters created earlier to track the number of events by type are not accessible when the plugin is being run. Instead there needs to be a way to expose the plugin specific information to the service and vice versa. This could be done via the information_schema plugin api, but for something as simple as counters, the obvious choice is the system status variables. This is done using the standard structure and the declaration: /*  Plugin status variables for SHOW STATUS */ static struct st_mysql_show_var audit_syslog_status[]= {   { "Audit_syslog_total_calls",     (char *) &total_number_of_calls,     SHOW_INT },   { "Audit_syslog_general_events",     (char *) &number_of_calls_general,     SHOW_INT },   { "Audit_syslog_connection_events",     (char *) &number_of_calls_connection,     SHOW_INT },   { 0, 0, SHOW_INT } };   The structure is simply the name that will be displaying in the mysql service, the address of the associated variables, and the data type being used for the counter. It is finished with a blank structure to show that there are no more variables. Remember that status variables may have the same name for variables from other plugin, so it is considered appropriate to add the plugin name at the start of the status variable name to avoid confusion. Looking at the status variables in the mysql client shows something like the following: mysql> show global status like "audit%"; +--------------------------------+-------+ | Variable_name                  | Value | +--------------------------------+-------+ | Audit_syslog_connection_events | 1     | | Audit_syslog_general_events    | 2     | | Audit_syslog_total_calls       | 3     | +--------------------------------+-------+ 3 rows in set (0.00 sec) The final connectivity piece for the plugin is to allow the interactive change of the logging level between the plugin and the system. This requires the ability to send changes via the mysql service through to the plugin. This is done using the system variables interface and defining a single variable to keep track of the active logging level for the facility. /* Plugin system variables for SHOW VARIABLES */ static MYSQL_SYSVAR_STR(loglevel, audit_loglevel,                         PLUGIN_VAR_RQCMDARG,                         "User can specify the log level for auditing",                         audit_loglevel_check, audit_loglevel_update, "LOG_NOTICE"); static struct st_mysql_sys_var* audit_syslog_sysvars[] = {     MYSQL_SYSVAR(loglevel),     NULL }; So now the system variable 'loglevel' is defined for the plugin and associated to the global variable 'audit_loglevel'. The check or validation function is defined to make sure that no garbage values are attempted in the update of the variable. The update function is used to save the new value to the variable. Note that the audit_syslog_sysvars structure is defined in the general plugin descriptor to associate the link between the plugin and the system and how much they interact. Next comes the implementation of the validation function and the update function for the system variable. It is worth noting that if you have a simple numeric such as integers for the variable types, the validate function is often not required as MySQL will handle the automatic check and validation of simple types. /* longest valid value */ #define MAX_LOGLEVEL_SIZE 100 /* hold the valid values */ static const char *possible_modes[]= { "LOG_ERROR", "LOG_WARNING", "LOG_NOTICE", NULL };  static int audit_loglevel_check(     THD*                        thd,    /*!< in: thread handle */     struct st_mysql_sys_var*    var,    /*!< in: pointer to system                                         variable */     void*                       save,   /*!< out: immediate result                                         for update function */     struct st_mysql_value*      value)  /*!< in: incoming string */ {     char buff[MAX_LOGLEVEL_SIZE];     const char *str;     const char **found;     int length;     length= sizeof(buff);     if (!(str= value->val_str(value, buff, &length)))         return 1;     /*         We need to return a pointer to a locally allocated value in "save".         Here we pick to search for the supplied value in an global array of         constant strings and return a pointer to one of them.         The other possiblity is to use the thd_alloc() function to allocate         a thread local buffer instead of the global constants.     */     for (found= possible_modes; *found; found++)     {         if (!strcmp(*found, str))         {             *(const char**)save= *found;             return 0;         }     }     return 1; } The validation function is simply to take the value being passed in via the SET GLOBAL VARIABLE command and check if it is one of the pre-defined values allowed  in our possible_values array. If it is found to be valid, then the value is assigned to the save variable ready for passing through to the update function. static void audit_loglevel_update(     THD*                        thd,        /*!< in: thread handle */     struct st_mysql_sys_var*    var,        /*!< in: system variable                                             being altered */     void*                       var_ptr,    /*!< out: pointer to                                             dynamic variable */     const void*                 save)       /*!< in: pointer to                                             temporary storage */ {     /* assign the new value so that the server can read it */     *(char **) var_ptr= *(char **) save;     /* assign the new value to the internal variable */     audit_loglevel= *(char **) save; } Since all the validation has been done already, the update function is quite simple for this plugin. The first part is to update the system variable pointer so that the server can read the value. The second part is to update our own global plugin variable for tracking the value. Notice that the save variable is passed in as a void type to allow handling of various data types, so it must be cast to the appropriate data type when assigning it to the variables. Looking at how the latest changes affect the usage of the plugin and the interaction within the server shows: mysql> show global variables like "audit%"; +-----------------------+------------+ | Variable_name         | Value      | +-----------------------+------------+ | audit_syslog_loglevel | LOG_NOTICE | +-----------------------+------------+ 1 row in set (0.00 sec) mysql> set global audit_syslog_loglevel="LOG_ERROR"; Query OK, 0 rows affected (0.00 sec) mysql> show global status like "audit%"; +--------------------------------+-------+ | Variable_name                  | Value | +--------------------------------+-------+ | Audit_syslog_connection_events | 1     | | Audit_syslog_general_events    | 11    | | Audit_syslog_total_calls       | 12    | +--------------------------------+-------+ 3 rows in set (0.00 sec) mysql> show global variables like "audit%"; +-----------------------+-----------+ | Variable_name         | Value     | +-----------------------+-----------+ | audit_syslog_loglevel | LOG_ERROR | +-----------------------+-----------+ 1 row in set (0.00 sec)   So now we have a plugin that will audit the events on the system and log the details to the system log. It allows for interaction to see the number of different events within the server details and provides a mechanism to change the logging level interactively via the standard system methods of the SET command. A more complex auditing plugin may have more detailed code, but each of the above areas is what will be involved and simply expanded on to add more functionality. With the above skeleton code, it is now possible to create your own audit plugins to implement your own auditing requirements. If, however, you are not of the coding persuasion, then you could always consider the option of the MySQL Enterprise Audit plugin that is available to purchase.

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  • Framework 4 Features: Summary of Security enhancements

    - by Anthony Shorten
    In the last log entry I mentioned one of the new security features in Oracle Utilities Application Framework 4.0.1. Security is one of the major "tent poles" (to borrow a phrase from Steve Jobs) in this release of the framework. There are a number of security related enhancements requested by customers and as a result of internal reviews that we have introduced. Here is a summary of some of the security enchancements we have added in this release: Security Cache Changes - Security authorization information is automatically cached on the server for performance reasons (security is checked for every single call the product makes for all modes of access). Prior to this release the cache auto-refreshed every 30 minutes (or so). This has beem made more nimble by supporting a cache refresh every minute (or so). This means authorization changes are reflected quicker than before. Business Level security - Business Services are configurable services that are based upon Application Services. Typically, the business service inherited its security profile from its parent service. Whilst this is sufficient for most needs, it is now required to further specify security on the Business Service definition itself. This will allow granular security and allow the same application service to be exposed as different Business Services with their own security. This is particularly useful when you base a Business Service on a query zone. User Propogation - As with other client server applications, the database connections are pooled and shared as needed. This means that a common database user is used to access the database from the pool to allow sharing. Unfortunently, this means that tracability at the database level is that much harder. In Oracle Utilities Application Framework V4 the end userid is now propogated to the database using the CLIENT_IDENTIFIER as part of the Oracle JDBC connection API. This not only means that the common database userid is still used but the end user is indentifiable for the duration of the database call. This can be used for monitoring or to hook into Oracle's database security products. This enhancement is only available to Oracle Database customers. Enhanced Security Definitions - Security Administrators use the product browser front end to control access rights of defined users. While this is sufficient for most sites, a new security portal has been introduced to speed up the maintenance of security information. Oracle Identity Manager Integration - With the popularity of Oracle's Identity Management Suite, the Framework now provides an integration adapter and Identity Manager Generic Transport Connector (GTC) to allow users and group membership to be provisioned to any Oracle Utilities Application Framework based product from Oracle's Identity Manager. This is also available for Oracle Utilties Application Framework V2.2 customers. Refer to My Oracle Support KBid 970785.1 - Oracle Identity Manager Integration Overview. Audit On Inquiry - Typically the configurable audit facility in the Oracle Utilities Application Framework is used to audit changes to records. In Oracle Utilities Application Framework the Business Services and Service Scripts could be configured to audit inquiries as well. Now it is possible to attach auditing capabilities to zones on the product (including base package ones). Time Zone Support - In some of the Oracle Utilities Application Framework based products, the timezone of the end user is a factor in the processing. The user object has been extended to allow the recording of time zone information for use in product functionality. JAAS Suport - Internally the Oracle Utilities Application Framework uses a number of techniques to validate and transmit security information across the architecture. These various methods have been reconciled into using Java Authentication and Authorization Services for standardized security. This is strictly an internal change with no direct on how security operates externally. JMX Based Cache Management - In the last bullet point, I mentioned extra security applied to cache management from the browser. Alternatively a JMX based interface is now provided to allow IT operations to control the cache without the browser interface. This JMX capability can be initiated from a JSR120 compliant JMX console or JMX browser. I will be writing another more detailed blog entry on the JMX enhancements as it is quite a change and an exciting direction for the product line. Data Patch Permissions - The database installer provided with the product required lower levels of security for some operations. At some sites they wanted the ability for non-DBA's to execute the utilities in a controlled fashion. The framework now allows feature configuration to allow delegation for patch execution. User Enable Support - At some sites, the use of temporary staff such as contractors is commonplace. In this scenario, temporary security setups were required and used. A potential issue has arisen when the contractor left the company. Typically the IT group would remove the contractor from the security repository to prevent login using that contractors userid but the userid could NOT be removed from the authorization model becuase of audit requirements (if any user in the product updates financials or key data their userid is recorded for audit purposes). It is now possible to effectively diable the user from the security model to prevent any use of the useridwhilst retaining audit information. These are a subset of the security changes in Oracle Utilities Application Framework. More details about the security capabilities of the product is contained in My Oracle Support KB Id 773473.1 - Oracle Utilities Application Framework Security Overview.

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  • Help Protect Your Children with the CEOP Enhanced Internet Explorer 8

    - by Asian Angel
    Do you want to make Internet Explorer safer and more helpful for you and family? Then join us as we look at the CEOP (Child Exploitation and Online Protection Centre) enhanced version of Internet Explorer 8. Setting CEOP Up We chose to install the whole CEOP pack in order to have access to complete set of CEOP Tools. The install process will be comprised of two parts…it will begin with CEOP branded windows showing the components being installed… Note: The components can be downloaded separately for those who only want certain CEOP components added to their browser. Then it will move to the traditional Microsoft Internet Explorer 8 install windows. One thing that we did notice is that here you will be told that you will need to restart your computer but in other windows a log off/log on process is mentioned. Just to make certain that everything goes smoothly we recommend restarting your computer when the installation process is complete. In the EULA section you can see the versions of Windows that the CEOP Pack works with. Once you get past the traditional Microsoft install windows you will be dropped back into the CEOP branded windows. CEOP in Action After you have restarted your computer and opened Internet Explorer you will notice that your homepage has been changed. When it comes to your children that is not a bad thing in this instance. It will also give you an opportunity to look through the CEOP online resources. For the moment you may be wondering where everything is but do not worry. First you can find the two new search providers in the drop-down menu for your “Search Bar” and select a new default if desired. The second thing to look for are the new links that have been added to your “Favorites Menu”. These links can definitely be helpful for you and your family. The third part will require your “Favorites Bar” to be visible in order to see the “Click CEOP Button”. If you have not previously done so you will need to turn on subscribing for “Web Slices”. Click on “Yes” to finish the subscription process. Clicking on the “CEOP Button” again will show all kinds of new links to help provide information for you and your children. Notice that the top part is broken down into “topic categories” while the bottom part is set up for “age brackets”…very nice for helping you focus on the information that you want and/or need. Looking for information and help on a particular topic? Clicking on the “Cyberbullying Link” for example will open the following webpage with information about cyberbullying and a link to get help with the problem. Need something that is focused on your child’s age group? Clicking on the “8-10? Link” as an example opened this page. Want information that is focused on you? The “Parent? Link” leads to this page. The “topic categories & age brackets” make the CEOP Button a very helpful and “family friendly” addition to Internet Explorer. Perhaps you (or your child) want to conduct a search for something that is affecting your child. As you type in a “search term” both of the search providers will provide helpful suggestions for dealing with the problem. We felt that these were very nice suggestions in both instances here… Conclusion We have been able to give you a good peek at what the CEOP Tools can do but the best way to see how helpful it can be for you and your family is try it for yourself. Your children’s safety and happiness is worth it. Links Download the Internet Explorer CEOP Pack (link at bottom of webpage) Note: If you are interested in a singular component or only some use these links. Download the Click CEOP Button Download Search CEOP Download Internet Safety and Security Search Similar Articles Productive Geek Tips Mysticgeek Blog: A Look at Internet Explorer 8 Beta 1 on Windows XPWhen to Use Protect Tab vs Lock Tab in FirefoxMake Ctrl+Tab in Internet Explorer 7 Use Most Recent OrderRemove ISP Text or Corporate Branding from Internet Explorer Title BarQuick Hits: 11 Firefox Tab How-Tos TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Download Microsoft Office Help tab The Growth of Citibank Quickly Switch between Tabs in IE Windows Media Player 12: Tweak Video & Sound with Playback Enhancements Own a cell phone, or does a cell phone own you? Make your Joomla & Drupal Sites Mobile with OSMOBI

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  • Searching for the last logon of users in Active Directory

    - by Robert May
    I needed to clean out a bunch of old accounts at Veracity Solutions, and wanted to delete those that hadn’t used their account in more than a year. I found that AD has a property on objects called the lastLogonTimestamp.  However, this value isn’t exposed to you in any useful fashion.  Sure, you can pull up ADSI Edit and and eventually get to it there, but it’s painful. I spent some time searching, and discovered that there’s not much out there to help, so I thought a blog post showing exactly how to get at this information would be in order. Basically, what you end up doing is using System.DirectoryServices to search for accounts and then filtering those for users, doing some conversion and such to make it happen.  Basically, the end result of this is that you get a list of users with their logon information and you can then do with that what you will.  I turned my list into an observable collection and bound it into a XAML form. One important note, you need to add a reference to ActiveDs Type Library in the COM section of the world in references to get to LargeInteger. Here’s the class: namespace Veracity.Utilities { using System; using System.Collections.Generic; using System.DirectoryServices; using ActiveDs; using log4net; /// <summary> /// Finds users inside of the active directory system. /// </summary> public class UserFinder { /// <summary> /// Creates the default logger /// </summary> private static readonly ILog log = LogManager.GetLogger(typeof(UserFinder)); /// <summary> /// Finds last logon information /// </summary> /// <param name="domain">The domain to search.</param> /// <param name="userName">The username for the query.</param> /// <param name="password">The password for the query.</param> /// <returns>A list of users with their last logon information.</returns> public IList<UserLoginInformation> GetLastLogonInformation(string domain, string userName, string password) { IList<UserLoginInformation> result = new List<UserLoginInformation>(); DirectoryEntry entry = new DirectoryEntry(domain, userName, password, AuthenticationTypes.Secure); DirectorySearcher directorySearcher = new DirectorySearcher(entry); directorySearcher.PropertyNamesOnly = true; directorySearcher.PropertiesToLoad.Add("name"); directorySearcher.PropertiesToLoad.Add("lastLogonTimeStamp"); SearchResultCollection searchResults; try { searchResults = directorySearcher.FindAll(); } catch (System.Exception ex) { log.Error("Failed to do a find all.", ex); throw; } try { foreach (SearchResult searchResult in searchResults) { DirectoryEntry resultEntry = searchResult.GetDirectoryEntry(); if (resultEntry.SchemaClassName == "user") { UserLoginInformation logon = new UserLoginInformation(); logon.Name = resultEntry.Name; PropertyValueCollection timeStampObject = resultEntry.Properties["lastLogonTimeStamp"]; if (timeStampObject.Count > 0) { IADsLargeInteger logonTimeStamp = (IADsLargeInteger)timeStampObject[0]; long lastLogon = (long)((uint)logonTimeStamp.LowPart + (((long)logonTimeStamp.HighPart) << 32)); logon.LastLogonTime = DateTime.FromFileTime(lastLogon); } result.Add(logon); } } } catch (System.Exception ex) { log.Error("Failed to iterate search results.", ex); throw; } return result; } } } Some important things to note: Username and Password can be set to null and if your computer us part of the domain, this may still work. Domain should be set to something like LDAP://servername/CN=Users,CN=Domain,CN=com You’re actually getting a com object back, so that’s why the LongInteger conversions are happening.  The class for UserLoginInformation looks like this:   namespace Veracity.Utilities { using System; /// <summary> /// Represents user login information. /// </summary> public class UserLoginInformation { /// <summary> /// Gets or sets Name /// </summary> public string Name { get; set; } /// <summary> /// Gets or sets LastLogonTime /// </summary> public DateTime LastLogonTime { get; set; } /// <summary> /// Gets the age of the account. /// </summary> public TimeSpan AccountAge { get { TimeSpan result = TimeSpan.Zero; if (this.LastLogonTime != DateTime.MinValue) { result = DateTime.Now.Subtract(this.LastLogonTime); } return result; } } } } I hope this is useful and instructive. Technorati Tags: Active Directory

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  • Is Social Media The Vital Skill You Aren’t Tracking?

    - by HCM-Oracle
    By Mark Bennett - Originally featured in Talent Management Excellence The ever-increasing presence of the workforce on social media presents opportunities as well as risks for organizations. While on the one hand, we read about social media embarrassments happening to organizations, on the other we see that social media activities by workers and candidates can enhance a company’s brand and provide insight into what individuals are, or can become, influencers in the social media sphere. HR can play a key role in helping organizations make the most value out of the activities and presence of workers and candidates, while at the same time also helping to manage the risks that come with the permanence and viral nature of social media. What is Missing from Understanding Our Workforce? “If only HP knew what HP knows, we would be three-times more productive.”  Lew Platt, Former Chairman, President, CEO, Hewlett-Packard  What Lew Platt recognized was that organizations only have a partial understanding of what their workforce is capable of. This lack of understanding impacts the company in several negative ways: 1. A particular skill that the company needs to access in one part of the organization might exist somewhere else, but there is no record that the skill exists, so the need is unfulfilled. 2. As market conditions change rapidly, the company needs to know strategic options, but some options are missed entirely because the company doesn’t know that sufficient capability already exists to enable those options. 3. Employees may miss out on opportunities to demonstrate how their hidden skills could create new value to the company. Why don’t companies have that more complete picture of their workforce capabilities – that is, not know what they know? One very good explanation is that companies put most of their efforts into rating their workforce according to the jobs and roles they are filling today. This is the essence of two important talent management processes: recruiting and performance appraisals.  In recruiting, a set of requirements is put together for a job, either explicitly or indirectly through a job description. During the recruiting process, much of the attention is paid towards whether the candidate has the qualifications, the skills, the experience and the cultural fit to be successful in the role. This makes a lot of sense.  In the performance appraisal process, an employee is measured on how well they performed the functions of their role and in an effort to help the employee do even better next time, they are also measured on proficiency in the competencies that are deemed to be key in doing that job. Again, the logic is impeccable.  But in both these cases, two adages come to mind: 1. What gets measured is what gets managed. 2. You only see what you are looking for. In other words, the fact that the current roles the workforce are performing are the basis for measuring which capabilities the workforce has, makes them the only capabilities to be measured. What was initially meant to be a positive, i.e. identify what is needed to perform well and measure it, in order that it can be managed, comes with the unintended negative consequence of overshadowing the other capabilities the workforce has. This also comes with an employee engagement price, for the measurements and management of workforce capabilities is to typically focus on where the workforce comes up short. Again, it makes sense to do this, since improving a capability that appears to result in improved performance benefits, both the individual through improved performance ratings and the company through improved productivity. But this is based on the assumption that the capabilities identified and their required proficiencies are the only attributes of the individual that matter. Anything else the individual brings that results in high performance, while resulting in a desired performance outcome, often goes unrecognized or underappreciated at best. As social media begins to occupy a more important part in current and future roles in organizations, businesses must incorporate social media savvy and innovation into job descriptions and expectations. These new measures could provide insight into how well someone can use social media tools to influence communities and decision makers; keep abreast of trends in fast-moving industries; present a positive brand image for the organization around thought leadership, customer focus, social responsibility; and coordinate and collaborate with partners. These measures should demonstrate the “social capital” the individual has invested in and developed over time. Without this dimension, “short cut” methods may generate a narrow set of positive metrics that do not have real, long-lasting benefits to the organization. How Workforce Reputation Management Helps HR Harness Social Media With hundreds of petabytes of social media data flowing across Facebook, LinkedIn and Twitter, businesses are tapping technology solutions to effectively leverage social for HR. Workforce reputation management technology helps organizations discover, mobilize and retain talent by providing insight into the social reputation and influence of the workforce while also helping organizations monitor employee social media policy compliance and mitigate social media risk.  There are three major ways that workforce reputation management technology can play a strategic role to support HR: 1. Improve Awareness and Decisions on Talent Many organizations measure the skills and competencies that they know they need today, but are unaware of what other skills and competencies their workforce has that could be essential tomorrow. How about whether your workforce has the reputation and influence to make their skills and competencies more effective? Many organizations don’t have insight into the social media “reach” their workforce has, which is becoming more critical to business performance. These features help organizations, managers, and employees improve many talent processes and decision making, including the following: Hiring and Assignments. People and teams with higher reputations are considered more valuable and effective workers. Someone with high reputation who refers a candidate also can have high credibility as a source for hires.   Training and Development. Reputation trend analysis can impact program decisions regarding training offerings by showing how reputation and influence across the workforce changes in concert with training. Worker reputation impacts development plans and goal choices by helping the individual see which development efforts result in improved reputation and influence.   Finding Hidden Talent. Managers can discover hidden talent and skills amongst employees based on a combination of social profile information and social media reputation. Employees can improve their personal brand and accelerate their career development.  2. Talent Search and Discovery The right technology helps organizations find information on people that might otherwise be hidden. By leveraging access to candidate and worker social profiles as well as their social relationships, workforce reputation management provides companies with a more complete picture of what their knowledge, skills, and attributes are and what they can in turn access. This more complete information helps to find the right talent both outside the organization as well as the right, perhaps previously hidden talent, within the organization to fill roles and staff projects, particularly those roles and projects that are required in reaction to fast-changing opportunities and circumstances. 3. Reputation Brings Credibility Workforce reputation management technology provides a clearer picture of how candidates and workers are viewed by their peers and communities across a wide range of social reputation and influence metrics. This information is less subject to individual bias and can impact critical decision-making. Knowing the individual’s reputation and influence enables the organization to predict how well their capabilities and behaviors will have a positive effect on desired business outcomes. Many roles that have the highest impact on overall business performance are dependent on the individual’s influence and reputation. In addition, reputation and influence measures offer a very tangible source of feedback for workers, providing them with insight that helps them develop themselves and their careers and see the effectiveness of those efforts by tracking changes over time in their reputation and influence. The following are some examples of the different reputation and influence measures of the workforce that Workforce Reputation Management could gather and analyze: Generosity – How often the user reposts other’s posts. Influence – How often the user’s material is reposted by others.  Engagement – The ratio of recent posts with references (e.g. links to other posts) to the total number of posts.  Activity – How frequently the user posts. (e.g. number per day)  Impact – The size of the users’ social networks, which indicates their ability to reach unique followers, friends, or users.   Clout – The number of references and citations of the user’s material in others’ posts.  The Vital Ingredient of Workforce Reputation Management: Employee Participation “Nothing about me, without me.” Valerie Billingham, “Through the Patient’s Eyes”, Salzburg Seminar Session 356, 1998 Since data resides primarily in social media, a question arises: what manner is used to collect that data? While much of social media activity is publicly accessible (as many who wished otherwise have learned to their chagrin), the social norms of social media have developed to put some restrictions on what is acceptable behavior and by whom. Disregarding these norms risks a repercussion firestorm. One of the more recognized norms is that while individuals can follow and engage with other individual’s public social activity (e.g. Twitter updates) fairly freely, the more an organization does this unprompted and without getting permission from the individual beforehand, the more likely the organization risks a totally opposite outcome from the one desired. Instead, the organization must look for permission from the individual, which can be met with resistance. That resistance comes from not knowing how the information will be used, how it will be shared with others, and not receiving enough benefit in return for granting permission. As the quote above about patient concerns and rights succinctly states, no one likes not feeling in control of the information about themselves, or the uncertainty about where it will be used. This is well understood in consumer social media (i.e. permission-based marketing) and is applicable to workforce reputation management. However, asking permission leaves open the very real possibility that no one, or so few, will grant permission, resulting in a small set of data with little usefulness for the company. Connecting Individual Motivation to Organization Needs So what is it that makes an individual decide to grant an organization access to the data it wants? It is when the individual’s own motivations are in alignment with the organization’s objectives. In the case of workforce reputation management, when the individual is motivated by a desire for increased visibility and career growth opportunities to advertise their skills and level of influence and reputation, they are aligned with the organizations’ objectives; to fill resource needs or strategically build better awareness of what skills are present in the workforce, as well as levels of influence and reputation. Individuals can see the benefit of granting access permission to the company through multiple means. One is through simple social awareness; they begin to discover that peers who are getting more career opportunities are those who are signed up for workforce reputation management. Another is where companies take the message directly to the individual; we think you would benefit from signing up with our workforce reputation management solution. Another, more strategic approach is to make reputation management part of a larger Career Development effort by the company; providing a wide set of tools to help the workforce find ways to plan and take action to achieve their career aspirations in the organization. An effective mechanism, that facilitates connecting the visibility and career growth motivations of the workforce with the larger context of the organization’s business objectives, is to use game mechanics to help individuals transform their career goals into concrete, actionable steps, such as signing up for reputation management. This works in favor of companies looking to use workforce reputation because the workforce is more apt to see how it fits into achieving their overall career goals, as well as seeing how other participation brings additional benefits.  Once an individual has signed up with reputation management, not only have they made themselves more visible within the organization and increased their career growth opportunities, they have also enabled a tool that they can use to better understand how their actions and behaviors impact their influence and reputation. Since they will be able to see their reputation and influence measurements change over time, they will gain better insight into how reputation and influence impacts their effectiveness in a role, as well as how their behaviors and skill levels in turn affect their influence and reputation. This insight can trigger much more directed, and effective, efforts by the individual to improve their ability to perform at a higher level and become more productive. The increased sense of autonomy the individual experiences, in linking the insight they gain to the actions and behavior changes they make, greatly enhances their engagement with their role as well as their career prospects within the company. Workforce reputation management takes the wide range of disparate data about the workforce being produced across various social media platforms and transforms it into accessible, relevant, and actionable information that helps the organization achieve its desired business objectives. Social media holds untapped insights about your talent, brand and business, and workforce reputation management can help unlock them. Imagine - if you could find the hidden secrets of your businesses, how much more productive and efficient would your organization be? Mark Bennett is a Director of Product Strategy at Oracle. Mark focuses on setting the strategic vision and direction for tools that help organizations understand, shape, and leverage the capabilities of their workforce to achieve business objectives, as well as help individuals work effectively to achieve their goals and navigate their own growth. His combination of a deep technical background in software design and development, coupled with a broad knowledge of business challenges and thinking in today’s globalized, rapidly changing, technology accelerated economy, has enabled him to identify and incorporate key innovations that are central to Oracle Fusion’s unique value proposition. Mark has over the course of his career been in charge of the design, development, and strategy of Talent Management products and the design and development of cutting edge software that is better equipped to handle the increasingly complex demands of users while also remaining easy to use. Follow him @mpbennett

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  • How to find domain registrar and DNS hosting with good DNSSEC support?

    - by rsp
    Simplified problem I want to buy a domain and make a website that is fully secured with DNSSEC. Background I've been hearing about the insecurity of DNS for years. I've watched all of the talks by Dan Kaminsky and others from DNS exploits to The future of DNS Security Panel. I knew that using DNS without security is a disaster waiting to happen. I followed the development of the DNSSEC standard. I celebrated the key signing ceremony. Everything was on the right track to finally have a secure DNS system in place. And now more than 2 years later I wanted to just do what everyone said I should do: use DNSSEC for a new domain. So I need a domain registrar and a DNS hosting service that supports DNSSEC. Surprisingly it is not that easy to even find out who does support DNSSEC. It was actually much easier to find info on DNSSEC two years ago when everyone was going to support DNSSEC Real Soon Now but now years passed and I hardly see any progress done. I just hope that I was just looking in the wrong places and someone here will explain all of the doubts. I hope that other people who want to have a secure website will also find this question useful. What is needed registrar and DNS servers with full DNSSEC support for .com domains What is not needed IPv6 support Web hosting anything more What I found out so far Go Daddy offers Premium DNS service for additional $36 per year that lets you "Secure up to 5 domains with DNSSEC". easyDNS has DNSSEC available in Beta across all service levels (you need to enable the "beta" flag in configuration) but it doesn't seem to be production ready and judging from the lack of updates it isn't a feature of highest priority (the last update from March 2011 on the easyDNS blog). Name.com - according to The Register (US domain registrar does IPv6, DNSSEC) it has DNSSEC support since 2010 but right now (October 2012) I couldn't find anything related to DNSSEC on their website. Dynadot that is very often recommended doesn't support DNSSEC Namecheap that is also often recommended doesn't support DNSSEC. The support answer from 2011 suggested that it was being added but in 2012 still no ETA is given to customers. DynDNS was supposed to support DNSSEC, I found a link explaining DNSSEC support but it gives 404 Not Found page and offers a search box - when searching for DNSSEC I get "No results were found for your query." GKG was recommended online for DNSSEC support but it's hard to find any information on the level of DNSSEC support - there is a brief explanation on what is DNSSEC and how to sign Delegation Signer records in their FAQ but no information about the level of actual support can be found. Ask Slashdot: Which Registrars Support DNSSEC? from July 2011 - Answers list Go Daddy, DynDNS, GKG, Name.com as registrars that support DNSSEC but: see above. Related questions How to find web hosting that meets my requirements? What is needed to add DNSSEC to my site? DNS hosting better managed by Domain provider or Hosting provider? Registrar with good security, DNS hosting, and DNSSEC and IPv6 resolvers? In no. 1 no one is ever mentioning DNS at all. In no. 2 answers only mention the .se TLD, there are very few answers and they seem very outdated. In no. 3 one answer says "On projects that demand higher security, I might look for a web host that supports DNSSEC" but no more information is provided. The only relevant answers are in no. 4 where easyDNS is recommended by someone who has never used them personally. Meanwhile, as of October 2012, the support of DNSSEC is described as "in beta" on the easyDNS feature list. Another one recommends SiteGround but searching their site for DNSSEC returns no results. Other answers recommend web hosting providers that don't meet the requirement of DNSSEC support. Also the question mentioned above lists 9 very specific requirements other than only DNSSEC (like eg. HTTP-only login cookies, two-factor authentications, no DNS record limits, DNS statistics of queries/day, audit trails etc.) which might have excluded many possible recommendations if one is only interested in DNSSEC support. Conclusions I thought that by the end of 2012 the support of DNSSEC among domain registrars and DNS providers would be nearly universal. I am shocked that the support seems virtually nonexistent. Is this a result of some serious problems with the DNSSEC adoption? Or is it just not a hot topic and no one bothers anymore? According to the DNSSEC Scoreboard roughly about 0.1% of .com domains support DNSSEC. Could that be caused by the lack of DNSSEC support among registrars and DNS providers, is the information too hard to find or maybe no one cares? There is even no "dnssec" tag here. Questions The information is surprisingly hard to find. That is why I am asking for first-hand experience and personal recommendations. Has anyone here actually set up a website with DNSSEC, from the domain registration to the configuration of DNS servers? Can anyone recommend any of the registrars mentioned above? Can anyone recommend any registrar not mentioned above?

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  • Messaging Systems – Handshaking, Reconciliation and Tracking for Data Transparency

    - by Ahsan Alam
    As many corporations build business partnerships with other organizations, the need to share information becomes necessary. Large amount of data sharing using snail mail, email and/or fax are quickly becoming a thing of the past. More and more organizations are relying heavily on Ftp and/or Web Service to exchange data. Corporations apply wide range of technologies and techniques based on available resources and data transfer needs. Sometimes, it involves simple home-grown applications. Other times, large investments are made on products like BizTalk, TIBCO etc. Complexity of information management also varies significantly from one organizations to another. Some may deal with handful of simple steps to process and manage shared data; whereas others may rely on fairly complex processes with heavy interaction with internal and external systems in order to serve the business needs. It is not surprising that many of these systems end up becoming black boxes over a period of time. Consequently, people and business start to rely more and more on developers and support personnel just to extract simple information adding to the loss of productivity. One of the most important factor in any business is transparency to data irrespective of technology preferences and the complexity of business processes. Not knowing the state of data could become very costly to the business. Being involved in messaging systems for some time now, I have heard the same type of questions over and over again. Did we transmit messages successfully? Did we get responses back? What is the expected turn-around-time? Did the system experience any errors? When one company transmits data to one or more company, it may invoke a set of processes that could complete in matter of seconds, or it could days. As data travels from one organizations to another, the uncertainty grows, and the longer it takes to track uncertain state of the data the costlier it gets for the business, So, in every business scenario, it's extremely important to be aware of the state of the data.   Architects of messaging systems can take several steps to aid with data transparency. Some forms of data handshaking and reconciliation mechanism as well as extensive data tracking can be incorporated into the system to provide clear visibility to the data. What do I mean by handshaking and reconciliation? Some might consider these to be a single concept; however, I like to consider them in two unique categories. Handshaking serves as message receipts or acknowledgment. When one transmits messages to another, the receiver must acknowledge each message by sending immediate responses for each transaction. Whenever we use Web Services, handshaking is often achieved utilizing request/reply pattern. Similarly, if Ftp is used, a receiver can acknowledge by dropping messages for the sender as soon as the files are picked up. These forms of handshaking or acknowledgment informs the message sender and receiver that a successful transaction has occurred. I have mentioned earlier that it could take anywhere from a few seconds to a number of days before shared data is completely processed. In addition, whenever a batched transaction is used, processing time for each data element inside the batch could also vary significantly. So, in order to successfully manage data processing, reconciliation becomes extremely important; otherwise it may result into data loss or in some cases hefty penalty. Reconciliation can be done in many ways. Partner organizations can share and compare ad hoc reports to achieve reconciliation. On the other hand, partners can agree on some type of systematic reconciliation messages. Systems within responsible parties can trigger messages to partners as soon as the data process completes.   Next step in the data transparency is extensive data tracking. Some products such as BizTalk and TIBCO provide built-in functionality for data tracking; however, built-in functionality may not always be adequate. Sometimes additional tracking system (or databases) needs to be built in order monitor all types of data flow including, message transactions, handshaking, reconciliation, system errors and many more. If these types of data are captured, then these can be presented to business users in any forms or fashion. When business users are empowered with such information, then the reliance on developers and support teams decreases dramatically.   In today's collaborative world of information sharing, data transparency is key to the success of every business. The state of business data will constantly change. However, when people have easier access to various states of data, it allows them to make better and quicker decisions. Therefore, I feel that data handshaking, reconciliation and tracking is very important aspect of messaging systems.

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  • Benefits of PerformancePoint Services Using SharePoint Server 2010

    - by Wayne
    What is PerformancePoint Services? Most of the time it happens that the metrics that make up your key performance indicators are not simple values from a data source. In SharePoint Server 2007 PerformancePoint Services, you could create two kinds of KPI metrics: Simple single value metrics from any supported data source or Complex multiple value metrics from a single Analysis Services data source using MDX. Now things are even easier with Performance Point Services in SharePoint 2010. Let us check what is it? PerformancePoint Services in SharePoint Server 2010 is a performance management service that you can use to monitor and analyze your business. By providing flexible, easy-to-use tools for building dashboards, scorecards, reports, and key performance indicators (KPIs), PerformancePoint Services can help everyone across an organization make informed business decisions that align with companywide objectives and strategy. Scorecards, dashboards, and KPIs help drive accountability. Integrated analytics help employees move quickly from monitoring information to analyzing it and, when appropriate, sharing it throughout the organization. Prior to the addition of PerformancePoint Services to SharePoint Server, Microsoft Office PerformancePoint Server 2007 functioned as a standalone server. Now PerformancePoint functionality is available as an integrated part of the SharePoint Server Enterprise license, as is the case with Excel Services in Microsoft SharePoint Server 2010. The popular features of earlier versions of PerformancePoint Services are preserved along with numerous enhancements and additional functionality. New PerformancePoint Services features PerformancePoint Services now can utilize SharePoint Server scalability, collaboration, backup and recovery, and disaster recovery capabilities. Dashboards and dashboard items are stored and secured within SharePoint lists and libraries, providing you with a single security and repository framework. New features and enhancements of SharePoint 2010 PerformancePoint Services • With PerformancePoint Services, functioning as a service in SharePoint Server, dashboards and dashboard items are stored and secured within SharePoint lists and libraries, providing you with a single security and repository framework. The new architecture also takes advantage of SharePoint Server scalability, collaboration, backup and recovery, and disaster recovery capabilities. You also can include and link PerformancePoint Services Web Parts with other SharePoint Server Web Parts on the same page. The new architecture also streamlines security models that simplify access to report data. • The Decomposition Tree is a new visualization report type available in PerformancePoint Services. You can use it to quickly and visually break down higher-level data values from a multi-dimensional data set to understand the driving forces behind those values. The Decomposition Tree is available in scorecards and analytic reports and ultimately in dashboards. • You can access more detailed business information with improved scorecards. Scorecards have been enhanced to make it easy for you to drill down and quickly access more detailed information. PerformancePoint scorecards also offer more flexible layout options, dynamic hierarchies, and calculated KPI features. Using this enhanced functionality, you can now create custom metrics that use multiple data sources. You can also sort, filter, and view variances between actual and target values to help you identify concerns or risks. • Better Time Intelligence filtering capabilities that you can use to create and use dynamic time filters that are always up to date. Other improved filters improve the ability for dashboard users to quickly focus in on information that is most relevant. • Ability to include and link PerformancePoint Services Web Parts together with other PerformancePoint Services Web parts on the same page. • Easier to author and publish dashboard items by using Dashboard Designer. • SQL Server Analysis Services 2008 support. • Increased support for accessibility compliance in individual reports and scorecards. • The KPI Details report is a new report type that displays contextually relevant information about KPIs, metrics, rows, columns, and cells within a scorecard. The KPI Details report works as a Web part that links to a scorecard or individual KPI to show relevant metadata to the end user in SharePoint Server. This Web part can be added to PerformancePoint dashboards or any SharePoint Server page. • Create analytics reports to better understand underlying business forces behind the results. Analytic reports have been enhanced to support value filtering, new chart types, and server-based conditional formatting. To conclude, PerformancePoint Services, by becoming tightly integrated with SharePoint Server 2010, takes advantage of many enterprise-level SharePoint Server 2010 features. Unfortunately, SharePoint Foundation 2010 doesn’t include this feature. There are still many choices in SharePoint family of products that include SharePoint Server 2010, SharePoint Foundation, SharePoint Server 2007 and associated free SharePoint web parts and templates.

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  • How to get sound on macbook pro 4,1

    - by Thomas
    I have just installed Xubuntu 12.04.2. My soundcard is detected: thomas@thomas-pc:~$ sudo aplay -l **** List of PLAYBACK Hardware Devices **** Home directory /home/thomas not ours. card 0: Intel [HDA Intel], device 0: ALC889A Analog [ALC889A Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: Intel [HDA Intel], device 1: ALC889A Digital [ALC889A Digital] Subdevices: 1/1 Subdevice #0: subdevice #0 Everything is put to max in alsamixer and nothing is muted (all the sliders are on OO. My speakers do not work, but when I plug in a headphone I hear it very soft. When I connect my stereo and put the sound VERY loud (3-blocks-of-complaining-neighbours loud) I hear it on a normal level but crackling. I added options snd-hda-intel model=mbp5 amixer set IEC958 off to at the end of /etc/modprobe.d/alsa-base.conf. When it's still not working I tried everything here: https://help.ubuntu.com/community/SoundTroubleshooting 1 >>> list-sinks 1 sink(s) available. * index: 0 name: <alsa_output.pci-0000_00_1b.0.analog-stereo> driver: <module-alsa-card.c> flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY state: SUSPENDED suspend cause: IDLE priority: 9959 volume: 0: 100% 1: 100% 0: 0.00 dB 1: 0.00 dB balance 0.00 base volume: 100% 0.00 dB volume steps: 65537 muted: no current latency: 0.00 ms max request: 0 KiB max rewind: 0 KiB monitor source: 0 sample spec: s16le 2ch 44100Hz channel map: front-left,front-right Stereo used by: 0 linked by: 0 configured latency: 0.00 ms; range is 0.50 .. 371.52 ms card: 0 <alsa_card.pci-0000_00_1b.0> module: 4 properties: alsa.resolution_bits = "16" device.api = "alsa" device.class = "sound" alsa.class = "generic" alsa.subclass = "generic-mix" alsa.name = "ALC889A Analog" alsa.id = "ALC889A Analog" alsa.subdevice = "0" alsa.subdevice_name = "subdevice #0" alsa.device = "0" alsa.card = "0" alsa.card_name = "HDA Intel" alsa.long_card_name = "HDA Intel at 0x9b500000 irq 46" alsa.driver_name = "snd_hda_intel" device.bus_path = "pci-0000:00:1b.0" sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card0" device.bus = "pci" device.vendor.id = "8086" device.vendor.name = "Intel Corporation" device.product.name = "82801H (ICH8 Family) HD Audio Controller" device.form_factor = "internal" device.string = "front:0" device.buffering.buffer_size = "65536" device.buffering.fragment_size = "32768" device.access_mode = "mmap+timer" device.profile.name = "analog-stereo" device.profile.description = "Analog Stereo" device.description = "Built-in Audio Analog Stereo" alsa.mixer_name = "Realtek ALC889A" alsa.components = "HDA:10ec0885,106b3a00,00100103" module-udev-detect.discovered = "1" device.icon_name = "audio-card-pci" ports: analog-output-speaker: Speakers (priority 10000, available: unknown) properties: analog-output-headphones: Headphones (priority 9000, available: no) properties: active port: <analog-output-speaker> 2 and 3: Doesn't seem an permission issue, the sound is very far away (See opening paragraph). 4 thomas@thomas-pc:~$ sudo aplay -l **** List of PLAYBACK Hardware Devices **** Home directory /home/thomas not ours. card 0: Intel [HDA Intel], device 0: ALC889A Analog [ALC889A Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: Intel [HDA Intel], device 1: ALC889A Digital [ALC889A Digital] Subdevices: 1/1 Subdevice #0: subdevice #0 5 thomas@thomas-pc:~$ find /lib/modules/`uname -r` | grep snd /lib/modules/3.2.0-48-generic/kernel/sound/core/snd-hwdep.ko /lib/modules/3.2.0-48-generic/kernel/sound/core/snd-pcm.ko [.. huge lists continues ..] /lib/modules/3.2.0-48-generic/kernel/sound/pcmcia/pdaudiocf/snd-pdaudiocf.ko /lib/modules/3.2.0-48-generic/kernel/sound/pcmcia/vx/snd-vxpocket.ko thomas@thomas-pc:~$ 6 thomas@thomas-pc:~$ lspci -v | grep -A7 -i "audio" 00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03) Subsystem: Apple Inc. Device 00a4 Flags: bus master, fast devsel, latency 0, IRQ 46 Memory at 9b500000 (64-bit, non-prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: snd_hda_intel Kernel modules: snd-hda-intel 7 I guess it's supported. Linux mint and Xubuntu 13.04 had no trouble with sounds. Everything worked out of the box Thanks in advance Edit: alsa-info.sh output: WARNING: /etc/modprobe.d/alsa-base.conf line 45: ignoring bad line starting with 'amixer' ALSA Information Script v 0.4.62 -------------------------------- This script visits the following commands/files to collect diagnostic information about your ALSA installation and sound related hardware. dmesg lspci lsmod aplay amixer alsactl /proc/asound/ /sys/class/sound/ ~/.asoundrc (etc.) See './alsa-info.sh --help' for command line options. WARNING: /etc/modprobe.d/alsa-base.conf line 45: ignoring bad line starting with 'amixer' Automatically upload ALSA information to www.alsa-project.org? [y/N] : y Uploading information to www.alsa-project.org ... Done! Your ALSA information is located at http://www.alsa-project.org/db/?f=6cffc584284d4c0b266eb53249824ef83d6c4e3e Please inform the person helping you. thomas@thomas-pc:~$

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  • Personal search – the future of search

    - by jamiet
    [Four months ago I wrote a meandering blog post on another blogging site entitled Personal search – the future of search. The points I made therein are becoming more relevant to what I'm reading about and hoping to get involved in in the future so I'm re-posting here to a wider audience to hopefully get some more feedback and guage reaction to it. This has been prompted by the book Pull by David Siegel that is forming my current holiday reading (recommended to me by a commenter on my previous post Interesting things – Twitter annotations and your phone as a web server) and in particular by Siegel's notion of us all in the future having a personal online data vault.] My one-time colleague Paul Dawson recently wrote an article called The Future of Search and in it he proposed some interesting ideas. Some choice quotes: The growth of Chinese search giant Baidu is an indicator that fully localised and tailored content and offerings have great traction with local audiences This trend is already driving an increase in the use of specialist searches … Look at how Farecast is now integrated into Bing for example, or how Flightstats is now integrated into Google. Search does not necessarily have to begin with a keyword, but could start instead with a click or a touch. Take a look at Retrievr. Start drawing a picture in the box and see what happens. This is certainly search without the need for typing in keywords search technology has advanced greatly in recent years. The recent launch of Microsoft Live Labs’ Pivot has given us a taste of what we can expect to see in the future This really got me thinking about where search might go in the future and as my mind wandered I realised that as the amount of data that we collect about ourselves increases so too will the need and the desire to search it. The amount of electronic data that exists about each and every person is increasing and in the near future I fully expect that we are going to be able to store personal data such as: A history of our location (in fact Google Latitude already offers this facility) Recordings of all our phone conversations Health information history (weight, blood pressure etc…) Energy usage Spending history What films we watch, what radio stations we listen to Voting history Of course, most of this stuff is already stored somewhere but crucially we don’t have easy access to it. My utilities supplier knows how much electricity I’m using but if I want to know for myself I have to go and dig through my statements (assuming I have kept them). Similarly my doctor probably has ready access to all of my health records, my bank knows exactly what I have spent my money on, my cable supplier knows what I watch on TV and my mobile phone supplier probably knows exactly where I am and where I’ve been for the past few years. Strange then that none of this electronic information is available to me in a way that I can really make use of it; after all, its MY information. Its MY data. I created it. That is set to change. As technologies mature and customers become more technically cognizant they will demand more access to the data that companies hold about them. The companies themselves will realise the benefit that they derive from giving users what they want and will embrace ways of providing it. As a result the amount of data that we store about ourselves is going to increase exponentially and the desire to search and derive value from that data is going to grow with it; we are about to enter the era of the “personal datastore” and we will want, and need, to search through it in order to make sense of it all. Its interesting then that today when we think of search we think of search engines and yet in these personal datastores we’re referring to data that search engines can’t touch because WE own it and we (hopefully) choose to keep it private. Someone, I know not who, is going to lead in this space by making it easy for us to search our data and retrieve information that we have either forgotten or maybe didn’t even know in the first place. We will learn new things about ourselves and about our habits; we will share these findings with whomever we choose; we will compare what we discover with others; we will collaborate for mutual benefit and, most of all, we will educate ourselves as to how to live our lives better. Search will be the means to that end, it will enable us to make sense of the wealth of information that we will collect day in day out. The future of search is personal, why would we be interested in anything else? @Jamiet Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • SQL SERVER – Parsing SSIS Catalog Messages – Notes from the Field #030

    - by Pinal Dave
    [Note from Pinal]: This is a new episode of Notes from the Field series. SQL Server Integration Service (SSIS) is one of the most key essential part of the entire Business Intelligence (BI) story. It is a platform for data integration and workflow applications. The tool may also be used to automate maintenance of SQL Server databases and updates to multidimensional cube data. In this episode of the Notes from the Field series I requested SSIS Expert Andy Leonard to discuss one of the most interesting concepts of SSIS Catalog Messages. There are plenty of interesting and useful information captured in the SSIS catalog and we will learn together how to explore the same. The SSIS Catalog captures a lot of cool information by default. Here’s a query I use to parse messages from the catalog.operation_messages table in the SSISDB database, where the logged messages are stored. This query is set up to parse a default message transmitted by the Lookup Transformation. It’s one of my favorite messages in the SSIS log because it gives me excellent information when I’m tuning SSIS data flows. The message reads similar to: Data Flow Task:Information: The Lookup processed 4485 rows in the cache. The processing time was 0.015 seconds. The cache used 1376895 bytes of memory. The query: USE SSISDB GO DECLARE @MessageSourceType INT = 60 DECLARE @StartOfIDString VARCHAR(100) = 'The Lookup processed ' DECLARE @ProcessingTimeString VARCHAR(100) = 'The processing time was ' DECLARE @CacheUsedString VARCHAR(100) = 'The cache used ' DECLARE @StartOfIDSearchString VARCHAR(100) = '%' + @StartOfIDString + '%' DECLARE @ProcessingTimeSearchString VARCHAR(100) = '%' + @ProcessingTimeString + '%' DECLARE @CacheUsedSearchString VARCHAR(100) = '%' + @CacheUsedString + '%' SELECT operation_id , SUBSTRING(MESSAGE, (PATINDEX(@StartOfIDSearchString,MESSAGE) + LEN(@StartOfIDString) + 1), ((CHARINDEX(' ', MESSAGE, PATINDEX(@StartOfIDSearchString,MESSAGE) + LEN(@StartOfIDString) + 1)) - (PATINDEX(@StartOfIDSearchString, MESSAGE) + LEN(@StartOfIDString) + 1))) AS LookupRowsCount , SUBSTRING(MESSAGE, (PATINDEX(@ProcessingTimeSearchString,MESSAGE) + LEN(@ProcessingTimeString) + 1), ((CHARINDEX(' ', MESSAGE, PATINDEX(@ProcessingTimeSearchString,MESSAGE) + LEN(@ProcessingTimeString) + 1)) - (PATINDEX(@ProcessingTimeSearchString, MESSAGE) + LEN(@ProcessingTimeString) + 1))) AS LookupProcessingTime , CASE WHEN (CONVERT(numeric(3,3),SUBSTRING(MESSAGE, (PATINDEX(@ProcessingTimeSearchString,MESSAGE) + LEN(@ProcessingTimeString) + 1), ((CHARINDEX(' ', MESSAGE, PATINDEX(@ProcessingTimeSearchString,MESSAGE) + LEN(@ProcessingTimeString) + 1)) - (PATINDEX(@ProcessingTimeSearchString, MESSAGE) + LEN(@ProcessingTimeString) + 1))))) = 0 THEN 0 ELSE CONVERT(bigint,SUBSTRING(MESSAGE, (PATINDEX(@StartOfIDSearchString,MESSAGE) + LEN(@StartOfIDString) + 1), ((CHARINDEX(' ', MESSAGE, PATINDEX(@StartOfIDSearchString,MESSAGE) + LEN(@StartOfIDString) + 1)) - (PATINDEX(@StartOfIDSearchString, MESSAGE) + LEN(@StartOfIDString) + 1)))) / CONVERT(numeric(3,3),SUBSTRING(MESSAGE, (PATINDEX(@ProcessingTimeSearchString,MESSAGE) + LEN(@ProcessingTimeString) + 1), ((CHARINDEX(' ', MESSAGE, PATINDEX(@ProcessingTimeSearchString,MESSAGE) + LEN(@ProcessingTimeString) + 1)) - (PATINDEX(@ProcessingTimeSearchString, MESSAGE) + LEN(@ProcessingTimeString) + 1)))) END AS LookupRowsPerSecond , SUBSTRING(MESSAGE, (PATINDEX(@CacheUsedSearchString,MESSAGE) + LEN(@CacheUsedString) + 1), ((CHARINDEX(' ', MESSAGE, PATINDEX(@CacheUsedSearchString,MESSAGE) + LEN(@CacheUsedString) + 1)) - (PATINDEX(@CacheUsedSearchString, MESSAGE) + LEN(@CacheUsedString) + 1))) AS LookupBytesUsed ,CASE WHEN (CONVERT(bigint,SUBSTRING(MESSAGE, (PATINDEX(@StartOfIDSearchString,MESSAGE) + LEN(@StartOfIDString) + 1), ((CHARINDEX(' ', MESSAGE, PATINDEX(@StartOfIDSearchString,MESSAGE) + LEN(@StartOfIDString) + 1)) - (PATINDEX(@StartOfIDSearchString, MESSAGE) + LEN(@StartOfIDString) + 1)))))= 0 THEN 0 ELSE CONVERT(bigint,SUBSTRING(MESSAGE, (PATINDEX(@CacheUsedSearchString,MESSAGE) + LEN(@CacheUsedString) + 1), ((CHARINDEX(' ', MESSAGE, PATINDEX(@CacheUsedSearchString,MESSAGE) + LEN(@CacheUsedString) + 1)) - (PATINDEX(@CacheUsedSearchString, MESSAGE) + LEN(@CacheUsedString) + 1)))) / CONVERT(bigint,SUBSTRING(MESSAGE, (PATINDEX(@StartOfIDSearchString,MESSAGE) + LEN(@StartOfIDString) + 1), ((CHARINDEX(' ', MESSAGE, PATINDEX(@StartOfIDSearchString,MESSAGE) + LEN(@StartOfIDString) + 1)) - (PATINDEX(@StartOfIDSearchString, MESSAGE) + LEN(@StartOfIDString) + 1)))) END AS LookupBytesPerRow FROM [catalog].[operation_messages] WHERE message_source_type = @MessageSourceType AND MESSAGE LIKE @StartOfIDSearchString GO Note that you have to set some parameter values: @MessageSourceType [int] – represents the message source type value from the following results: Value     Description 10           Entry APIs, such as T-SQL and CLR Stored procedures 20           External process used to run package (ISServerExec.exe) 30           Package-level objects 40           Control Flow tasks 50           Control Flow containers 60           Data Flow task 70           Custom execution message Note: Taken from Reza Rad’s (excellent!) helper.MessageSourceType table found here. @StartOfIDString [VarChar(100)] – use this to uniquely identify the message field value you wish to parse. In this case, the string ‘The Lookup processed ‘ identifies all the Lookup Transformation messages I desire to parse. @ProcessingTimeString [VarChar(100)] – this parameter is message-specific. I use this parameter to specifically search the message field value for the beginning of the Lookup Processing Time value. For this execution, I use the string ‘The processing time was ‘. @CacheUsedString [VarChar(100)] – this parameter is also message-specific. I use this parameter to specifically search the message field value for the beginning of the Lookup Cache  Used value. It returns the memory used, in bytes. For this execution, I use the string ‘The cache used ‘. The other parameters are built from variations of the parameters listed above. The query parses the values into text. The string values are converted to numeric values for ratio calculations; LookupRowsPerSecond and LookupBytesPerRow. Since ratios involve division, CASE statements check for denominators that equal 0. Here are the results in an SSMS grid: This is not the only way to retrieve this information. And much of the code lends itself to conversion to functions. If there is interest, I will share the functions in an upcoming post. If you want to get started with SSIS with the help of experts, read more over at Fix Your SQL Server. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Notes from the Field, PostADay, SQL, SQL Authority, SQL Backup and Restore, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: SSIS

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  • Personal search – the future of search

    - by jamiet
    [Four months ago I wrote a meandering blog post on another blogging site entitled Personal search – the future of search. The points I made therein are becoming more relevant to what I'm reading about and hoping to get involved in in the future so I'm re-posting here to a wider audience to hopefully get some more feedback and guage reaction to it. This has been prompted by the book Pull by David Siegel that is forming my current holiday reading (recommended to me by a commenter on my previous post Interesting things – Twitter annotations and your phone as a web server) and in particular by Siegel's notion of us all in the future having a personal online data vault.] My one-time colleague Paul Dawson recently wrote an article called The Future of Search and in it he proposed some interesting ideas. Some choice quotes: The growth of Chinese search giant Baidu is an indicator that fully localised and tailored content and offerings have great traction with local audiences This trend is already driving an increase in the use of specialist searches … Look at how Farecast is now integrated into Bing for example, or how Flightstats is now integrated into Google. Search does not necessarily have to begin with a keyword, but could start instead with a click or a touch. Take a look at Retrievr. Start drawing a picture in the box and see what happens. This is certainly search without the need for typing in keywords search technology has advanced greatly in recent years. The recent launch of Microsoft Live Labs’ Pivot has given us a taste of what we can expect to see in the future This really got me thinking about where search might go in the future and as my mind wandered I realised that as the amount of data that we collect about ourselves increases so too will the need and the desire to search it. The amount of electronic data that exists about each and every person is increasing and in the near future I fully expect that we are going to be able to store personal data such as: A history of our location (in fact Google Latitude already offers this facility) Recordings of all our phone conversations Health information history (weight, blood pressure etc…) Energy usage Spending history What films we watch, what radio stations we listen to Voting history Of course, most of this stuff is already stored somewhere but crucially we don’t have easy access to it. My utilities supplier knows how much electricity I’m using but if I want to know for myself I have to go and dig through my statements (assuming I have kept them). Similarly my doctor probably has ready access to all of my health records, my bank knows exactly what I have spent my money on, my cable supplier knows what I watch on TV and my mobile phone supplier probably knows exactly where I am and where I’ve been for the past few years. Strange then that none of this electronic information is available to me in a way that I can really make use of it; after all, its MY information. Its MY data. I created it. That is set to change. As technologies mature and customers become more technically cognizant they will demand more access to the data that companies hold about them. The companies themselves will realise the benefit that they derive from giving users what they want and will embrace ways of providing it. As a result the amount of data that we store about ourselves is going to increase exponentially and the desire to search and derive value from that data is going to grow with it; we are about to enter the era of the “personal datastore” and we will want, and need, to search through it in order to make sense of it all. Its interesting then that today when we think of search we think of search engines and yet in these personal datastores we’re referring to data that search engines can’t touch because WE own it and we (hopefully) choose to keep it private. Someone, I know not who, is going to lead in this space by making it easy for us to search our data and retrieve information that we have either forgotten or maybe didn’t even know in the first place. We will learn new things about ourselves and about our habits; we will share these findings with whomever we choose; we will compare what we discover with others; we will collaborate for mutual benefit and, most of all, we will educate ourselves as to how to live our lives better. Search will be the means to that end, it will enable us to make sense of the wealth of information that we will collect day in day out. The future of search is personal, why would we be interested in anything else? @Jamiet Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Aggregating cache data from OCEP in CQL

    - by Manju James
    There are several use cases where OCEP applications need to join stream data with external data, such as data available in a Coherence cache. OCEP’s streaming language, CQL, supports simple cache-key based joins of stream data with data in Coherence (more complex queries will be supported in a future release). However, there are instances where you may need to aggregate the data in Coherence based on input data from a stream. This blog describes a sample that does just that. For our sample, we will use a simplified credit card fraud detection use case. The input to this sample application is a stream of credit card transaction data. The input stream contains information like the credit card ID, transaction time and transaction amount. The purpose of this application is to detect suspicious transactions and send out a warning event. For the sake of simplicity, we will assume that all transactions with amounts greater than $1000 are suspicious. The transaction history is available in a Coherence distributed cache. For every suspicious transaction detected, a warning event must be sent with maximum amount, total amount and total number of transactions over the past 30 days, as shown in the diagram below. Application Input Stream input to the EPN contains events of type CCTransactionEvent. This input has to be joined with the cache with all credit card transactions. The cache is configured in the EPN as shown below: <wlevs:caching-system id="CohCacheSystem" provider="coherence"/> <wlevs:cache id="CCTransactionsCache" value-type="CCTransactionEvent" key-properties="cardID, transactionTime" caching-system="CohCacheSystem"> </wlevs:cache> Application Output The output that must be produced by the application is a fraud warning event. This event is configured in the spring file as shown below. Source for cardHistory property can be seen here. <wlevs:event-type type-name="FraudWarningEvent"> <wlevs:properties type="tuple"> <wlevs:property name="cardID" type="CHAR"/> <wlevs:property name="transactionTime" type="BIGINT"/> <wlevs:property name="transactionAmount" type="DOUBLE"/> <wlevs:property name="cardHistory" type="OBJECT"/> </wlevs:properties </wlevs:event-type> Cache Data Aggregation using Java Cartridge In the output warning event, cardHistory property contains data from the cache aggregated over the past 30 days. To get this information, we use a java cartridge method. This method uses Coherence’s query API on credit card transactions cache to get the required information. Therefore, the java cartridge method requires a reference to the cache. This may be set up by configuring it in the spring context file as shown below: <bean class="com.oracle.cep.ccfraud.CCTransactionsAggregator"> <property name="cache" ref="CCTransactionsCache"/> </bean> This is used by the java class to set a static property: public void setCache(Map cache) { s_cache = (NamedCache) cache; } The code snippet below shows how the total of all the transaction amounts in the past 30 days is computed. Rest of the information required by CardHistory object is calculated in a similar manner. Complete source of this class can be found here. To find out more information about using Coherence's API to query a cache, please refer Coherence Developer’s Guide. public static CreditHistoryData(String cardID) { … Filter filter = QueryHelper.createFilter("cardID = :cardID and transactionTime :transactionTime", map); CardHistoryData history = new CardHistoryData(); Double sum = (Double) s_cache.aggregate(filter, new DoubleSum("getTransactionAmount")); history.setTotalAmount(sum); … return history; } The java cartridge method is used from CQL as seen below: select cardID, transactionTime, transactionAmount, CCTransactionsAggregator.execute(cardID) as cardHistory from inputChannel where transactionAmount1000 This produces a warning event, with history data, for every credit card transaction over $1000. That is all there is to it. The complete source for the sample application, along with the configuration files, is available here. In the sample, I use a simple java bean to load the cache with initial transaction history data. An input adapter is used to create and send transaction events for the input stream.

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  • ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

    - by Andreea Vaduva
    Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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