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  • E-Business Suite 12.1.3 Data Masking Certified with Enterprise Manager 12c

    - by Elke Phelps (Oracle Development)
    Following up on our prior announcement for EM 11g, we're pleased to announce the certification of the E-Business Suite 12.1.3 Data Masking Template for the Data Masking Pack with Enterprise Manager Cloud Control 12c. You can use the Oracle Data Masking Pack with Oracle Enterprise Manager Grid Control 12c to scramble sensitive data in cloned E-Business Suite environments.  Due to data dependencies, scrambling E-Business Suite data is not a trivial task.  The data needs to be scrubbed in such a way that allows the application to continue to function.  You may scramble data in E-Business Suite cloned environments with EM12c using the following template: E-Business Suite 12.1.3 Data Masking Template for Data Masking Pack with EM12c (Patch 14407414) What does data masking do in E-Business Suite environments? Application data masking does the following: De-identify the data:  Scramble identifiers of individuals, also known as personally identifiable information or PII.  Examples include information such as name, account, address, location, and driver's license number. Mask sensitive data:  Mask data that, if associated with personally identifiable information (PII), would cause privacy concerns.  Examples include compensation, health and employment information.   Maintain data validity:  Provide a fully functional application. How can EBS customers use data masking? The Oracle E-Business Suite Template for Data Masking Pack can be used in situations where confidential or regulated data needs to be shared with other non-production users who need access to some of the original data, but not necessarily every table.  Examples of non-production users include internal application developers or external business partners such as offshore testing companies, suppliers or customers.  The template works with the Oracle Data Masking Pack and Oracle Enterprise Manager to obscure sensitive E-Business Suite information that is copied from production to non-production environments. The Oracle E-Business Suite Template for Data Masking Pack is applied to a non-production environment with the Enterprise Manager Grid Control Data Masking Pack.  When applied, the Oracle E-Business Suite Template for Data Masking Pack will create an irreversibly scrambled version of your production database for development and testing.  What's new with EM 12c? Some of the execution steps may also be performed with EM Command Line Interface (EM CLI).  Support of EM CLI is a new feature with the E-Business Suite Release 12.1.3 template for EM 12c.  Is there a charge for this? Yes. You must purchase licenses for the Oracle Data Masking Pack plug-in. The Oracle E-Business Suite 12.1.3 Template for the Data Masking Pack is included with the Oracle Data Masking Pack license.  You can contact your Oracle account manager for more details about licensing. References Additional details and requirements are provided in the following My Oracle Support Note: Using Oracle E-Business Suite Release 12.1.3 Template for the Data Masking Pack with Oracle Enterprise Manager 12.1.0.2 Data Masking Tool (Note 1481916.1) Masking Sensitive Data in the Oracle Database Real Application Testing User's Guide 11g Release 2 (11.2) Related Articles Scrambling Sensitive Data in E-Business Suite

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  • Oracle Identity Manager Role Management With API

    - by mustafakaya
    As an administrator, you use roles to create and manage the records of a collection of users to whom you want to permit access to common functionality, such as access rights, roles, or permissions. Roles can be independent of an organization, span multiple organizations, or contain users from a single organization. Using roles, you can: View the menu items that the users can access through Oracle Identity Manager Administration Web interface. Assign users to roles. Assign a role to a parent role Designate status to the users so that they can specify defined responses for process tasks. Modify permissions on data objects. Designate role administrators to perform actions on roles, such as enabling members of another role to assign users to the current role, revoke members from current role and so on. Designate provisioning policies for a role. These policies determine if a resource object is to be provisioned to or requested for a member of the role. Assign or remove membership rules to or from the role. These rules determine which users can be assigned/removed as direct membership to/from the role.  In this post, i will share some examples for role management with Oracle Identity Management API.  You can do role operations you can use Thor.API.Operations.tcGroupOperationsIntf interface. tcGroupOperationsIntf service =  getClient().getService(tcGroupOperationsIntf.class);     Assign an user to role :    public void assignRoleByUsrKey(String roleName, String usrKey) throws Exception {         Map<String, String> filter = new HashMap<String, String>();         filter.put("Groups.Role Name", roleName);         tcResultSet role = service.findGroups(filter);         String groupKey = role.getStringValue("Groups.Key");         service.addMemberUser(Long.parseLong(groupKey), Long.parseLong(usrKey));     }  Revoke an user from role:     public void revokeRoleByUsrKey(String roleName, String usrKey) throws Exception {         Map<String, String> filter = new HashMap<String, String>();         filter.put("Groups.Role Name", roleName);         tcResultSet role = service.findGroups(filter);         String groupKey = role.getStringValue("Groups.Key");         service.removeMemberUser(Long.parseLong(groupKey), Long.parseLong(usrKey));     } Get all members of a role :      public List<User> getRoleMembers(String roleName) throws Exception {         List<User> userList = new ArrayList<User>();         Map<String, String> filter = new HashMap<String, String>();         filter.put("Groups.Role Name", roleName);         tcResultSet role = service.findGroups(filter);       String groupKey = role.getStringValue("Groups.Key");         tcResultSet members = service.getAllMemberUsers(Long.parseLong(groupKey));         for (int i = 0; i < members.getRowCount(); i++) {                 members.goToRow(i);                 long userKey = members.getLongValue("Users.Key");                 User member = oimUserManager.findUserByUserKey(String.valueOf(userKey));                 userList.add(member);         }        return userList;     } About me: Mustafa Kaya is a Senior Consultant in Oracle Fusion Middleware Team, living in Istanbul. Before coming to Oracle, he worked in teams developing web applications and backend services at a telco company. He is a Java technology enthusiast, software engineer and addicted to learn new technologies,develop new ideas. Follow Mustafa on Twitter,Connect on LinkedIn, and visit his site for Oracle Fusion Middleware related tips.

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  • Developing Schema Compare for Oracle (Part 1)

    - by Simon Cooper
    SQL Compare is one of Red Gate's most successful SQL Server tools; it allows developers and DBAs to compare and synchronize the contents of their databases. Although similar tools exist for Oracle, they are quite noticeably lacking in the usability and stability that SQL Compare is known for in the SQL Server world. We could see a real need for a usable schema comparison tools for Oracle, and so the Schema Compare for Oracle project was born. Over the next few weeks, as we come up to release of v1, I'll be doing a series of posts on the development of Schema Compare for Oracle. For the first post, I thought I would start with the main pitfalls that we stumbled across when developing the product, especially from a SQL Server background. 1. Schemas and Databases The most obvious difference is that the concept of a 'database' is quite different between Oracle and SQL Server. On SQL Server, one server instance has multiple databases, each with separate schemas. There is typically little communication between separate databases, and most databases are no more than about 1000-2000 objects. This means SQL Compare can register an entire database in a reasonable amount of time, and cross-database dependencies probably won't be an issue. It is a quite different scene under Oracle, however. The terms 'database' and 'instance' are used interchangeably, (although technically 'database' refers to the datafiles on disk, and 'instance' the running Oracle process that reads & writes to the database), and a database is a single conceptual entity. This immediately presents problems, as it is infeasible to register an entire database as we do in SQL Compare; in my Oracle install, using the standard recommended options, there are 63975 system objects. If we tried to register all those, not only would it take hours, but the client would probably run out of memory before we finished. As a result, we had to allow people to specify what schemas they wanted to register. This decision had quite a few knock-on effects for the design, which I will cover in a future post. 2. Connecting to Oracle The next obvious difference is in actually connecting to Oracle – in SQL Server, you can specify a server and database, and off you go. On Oracle things are slightly more complicated. SIDs, Service Names, and TNS A database (the files on disk) must have a unique identifier for the databases on the system, called the SID. It also has a global database name, which consists of a name (which doesn't have to match the SID) and a domain. Alternatively, you can identify a database using a service name, which normally has a 1-to-1 relationship with instances, but may not if, for example, using RAC (Real Application Clusters) for redundancy and failover. You specify the computer and instance you want to connect to using TNS (Transparent Network Substrate). The user-visible parts are a config file (tnsnames.ora) on the client machine that specifies how to connect to an instance. For example, the entry for one of my test instances is: SC_11GDB1 = (DESCRIPTION = (ADDRESS_LIST = (ADDRESS = (PROTOCOL = TCP)(HOST = simonctest)(PORT = 1521)) ) (CONNECT_DATA = (SID = 11gR1db1) ) ) This gives the hostname, port, and SID of the instance I want to connect to, and associates it with a name (SC_11GDB1). The tnsnames syntax also allows you to specify failover, multiple descriptions and address lists, and client load balancing. You can then specify this TNS identifier as the data source in a connection string. Although using ODP.NET (the .NET dlls provided by Oracle) was fine for internal prototype builds, once we released the EAP we discovered that this simply wasn't an acceptable solution for installs on other people's machines. Due to .NET assembly strong naming, users had to have installed on their machines the exact same version of the ODP.NET dlls as we had on our build server. We couldn't ship the ODP.NET dlls with our installer as the Oracle license agreement prohibited this, and we didn't want to force users to install another Oracle client just so they can run our program. To be able to list the TNS entries in the connection dialog, we also had to locate and parse the tnsnames.ora file, which was complicated by users with several Oracle client installs and intricate TNS entries. After much swearing at our computers, we eventually decided to use a third party Oracle connection library from Devart that we could ship with our program; this could use whatever client version was installed, parse the TNS entries for us, and also had the nice feature of being able to connect to an Oracle server without having any client installed at all. Unfortunately, their current license agreement prevents us from shipping an Oracle SDK, but that's a bridge we'll cross when we get to it. 3. Running synchronization scripts The most important difference is that in Oracle, DDL is non-transactional; you cannot rollback DDL statements like you can on SQL Server. Although we considered various solutions to this, including using the flashback archive or recycle bin, or generating an undo script, no reliable method of completely undoing a half-executed sync script has yet been found; so in this case we simply have to trust that the DBA or developer will check and verify the script before running it. However, before we got to that stage, we had to get the scripts to run in the first place... To run a synchronization script from SQL Compare we essentially pass the script over to the SqlCommand.ExecuteNonQuery method. However, when we tried to do the same for an OracleConnection we got a very strange error – 'ORA-00911: invalid character', even when running the most basic CREATE TABLE command. After much hair-pulling and Googling, we discovered that Oracle has got some very strange behaviour with semicolons at the end of statements. To understand what's going on, we need to take a quick foray into SQL and PL/SQL. PL/SQL is not T-SQL In SQL Server, T-SQL is the language used to interface with the database. It has DDL, DML, control flow, and many other nice features (like Turing-completeness) that you can mix and match in the same script. In Oracle, DDL SQL and PL/SQL are two completely separate languages, with different syntax, different datatypes and different execution engines within the instance. Oracle SQL is much more like 'pure' ANSI SQL, with no state, no control flow, and only the basic DML commands. PL/SQL is the Turing-complete language, but can only do DML and DCL (i.e. BEGIN TRANSATION commands). Any DDL or SQL commands that aren't recognised by the PL/SQL engine have to be passed back to the SQL engine via an EXECUTE IMMEDIATE command. In PL/SQL, a semicolons is a valid token used to delimit the end of a statement. In SQL, a semicolon is not a valid token (even though the Oracle documentation gives them at the end of the syntax diagrams) . When you execute the command CREATE TABLE table1 (COL1 NUMBER); in SQL*Plus the semicolon on the end is a command to SQL*Plus to execute the preceding statement on the server; it strips off the semicolon before passing it on. SQL Developer does a similar thing. When executing a PL/SQL block, however, the syntax is like so: BEGIN INSERT INTO table1 VALUES (1); INSERT INTO table1 VALUES (2); END; / In this case, the semicolon is accepted by the PL/SQL engine as a statement delimiter, and instead the / is the command to SQL*Plus to execute the current block. This explains the ORA-00911 error we got when trying to run the CREATE TABLE command – the server is complaining about the semicolon on the end. This also means that there is no SQL syntax to execute more than one DDL command in the same OracleCommand. Therefore, we would have to do a round-trip to the server for every command we want to execute. Obviously, this would cause lots of network traffic and be very slow on slow or congested networks. Our first attempt at a solution was to wrap every SQL statement (without semicolon) inside an EXECUTE IMMEDIATE command in a PL/SQL block and pass that to the server to execute. One downside of this solution is that we get no feedback as to how the script execution is going; we're currently evaluating better solutions to this thorny issue. Next up: Dependencies; how we solved the problem of being unable to register the entire database, and the knock-on effects to the whole product.

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  • OpenJDK default options to always use the server VM

    - by montrealmike
    I got a warning message: jvm uses the client vm, make sure to run java with the server vm for best performance by adding -server to the command line In fact, when i run java -version i get: OpenJDK Runtime Environment (IcedTea7 2.3.2) (7u7-2.3.2a-0ubuntu0.12.04.1) OpenJDK Client VM (build 23.2-b09, mixed mode, sharing) How does one go about and change OpenJDK's defaults to always start under the server VM?

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  • How to make non-blurry image in WPF 3d

    - by terenf
    I used Viewport3D and ModelVisual3D to create a simple rectangle with an image (I tried it with JPG, PNG), but it shows the image blurry, but the original image is very sharp and clear. I don't know how to make it with the original quality in 3D... I also tried some 2D solutions like RenderOptions.BitmapScalingMode and SnapsToDevicePixels but they do not seem to not work in the 3D case. Has anyone encountered this problem or know the solution?

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  • android 3D desktop

    - by pengwang
    hello today i look at a 3D desktop as below. i feel very code,i want to make one,but i donot know how to begin? how to put desktop icon paste to every aspect of 3d,could you give me some guide or simple example ,thank you.

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  • How to get collision between two meshes in j2me 3d game

    - by Rishabh
    Hi, I am making an application for 3d ball balancing game on j2me, I need to move my 3d ball on my ball path. I can get both ball and path object as a mesh from m3g file. How I will know that my ball is in the path or not ? Is there any notification I can get for interaction of two meshes ? Thanks in advance...

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  • 3d model viewer in Flash or Java

    - by Magnetic_dud
    I want to show a box in 3d on my website, and I was thinking to do it in Flash. How I can show a 3d model? I need something very simple, it's a textured cube, no interaction required, just let the user pan and zoom. There is a 3ds viewer in flash or something like that? Java is also ok (but flash is preferred)

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  • Spinning a 3D model in C#

    - by icemanind
    How do I take a 3D model that I created in 3D Studio Max and put it into my Winform C# program and make it spin? I'd prefer not to use DirectX if possible. I don't want anything complex. I simply want my model to rotate along the X axis. Thats it. Thanks

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  • It was worth the wait… Welcome Oracle GoldenGate 11g Release 2

    - by Irem Radzik
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} It certainly was worth the wait to meet Oracle GoldenGate 11gR2, because it is full of new features on multiple fronts. In fact, this release has the longest and strongest list of new features in Oracle GoldenGate’s history. The new release brings GoldenGate closer to the Oracle Database while expanding the support for global implementations and heterogeneous systems. It is more secure, more flexible, and faster. We announced the availability of Oracle GoldenGate 11gR2 via a press release. If you haven’t seen it yet, please check it out. As covered in this announcement, there are a variety of improvements in the product: Integrated Capture for Oracle Database: brings Oracle GoldenGate’s Capture process closer to the Oracle Database engine and enables support for Advanced Compression among other benefits. Enhanced Conflict Detection & Resolution, speeds and simplifies the conflict detection and resolution process for Active-Active deployments. Globalization, meaning Oracle GoldenGate can be deployed for databases that use multi-byte/Unicode character sets. Security and Performance Improvements, includes support Federal Information Protection Standard (FIPS). Increased Extensibility by kicking off actions based on an event record in the transaction log or in the Trail file. Integration with Oracle Enterprise Manager 12c , in addition to the Oracle GoldenGate Monitor product. Expanded Heterogeneity, including capture from IBM DB2 for i on iSeries (AS/400) and delivery to Postgres We will explain these new features in more detail at our upcoming launch webcast: Harness the Power of the New Release of Oracle GoldenGate 11g- (Sept 12 8am/10am PT) In addition to learning more about these new features, the webcast will allow you to ask your questions to product management via live Q&A section. So, I hope you will not miss this opportunity to explore the new release of Oracle GoldenGate 11g and see how it can deliver enterprise-class real-time data integration solutions.. I look forward to a great webcast to unveil GoldenGate’s new capabilities.

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  • MySql for Visual Studio 1.0.2 GA has been released

    - by fernando
    MySQL for Visual Studio is a new product including all of the Visual Studio integration previously available as part of Connector/Net.  The product is now released as GA and is appropriate for use in production environments.  It is compatible with MySQL Server versions 5.0-5.7 and Visual Studio versions 2008-2012.  It is now available as part of MySql Installer for Windows (http://dev.mysql.com/tech-resources/articles/mysql-installer-for-windows.html). The 1.0 version of MySQL for Visual Studio brings the following new features:   Workbench Launching.   MySql Utilities Launching.   Table Script Generation.   The functionality of the core libraries (ADO.NET, EF, ASP.NET providers is available as the separate download of Connector/NET 6.7). Features available from previous versions:        Server explorer connections     Design time support     Entity Framework designer (Database First & Model First)     Stored Routines Debugger     Intellisense     ASP.NET Website Configuration Tool Workbench Launching  ------------------------------------------- A context menu for connections in Server Explorer allows to launch Workbench (if Workbench is installed). MySql Utilities Launching  ------------------------------------------- A context menu for connections in Server Explorer allows to launch a prompt for MySql Utilities (if MySql Utilities is installed). Table Script Generation  ------------------------------------------- A context menu for tables is available in Server Explorer to generate the script for a table. The full list of bug fixes for "MySql for Visual Studio" 1.0 follows: 1.0.2 - Fix for Documentation not found (Oracle bug #6915712). - Fix for intellisense completion, now Views are displayed together with Tables calling intellisense (Oracle Bug #16881451). - Fix for parser syntax, now the parser supports the clause ALTER TABLE table_name RENAME {INDEX|KEY} old_index_name TO new_index_name introduced in MySql 5.7. (Oracle Bug #16881481) - Fix for Debugging a routine produces an error when binary log is enabled (Oracle bug #16941181). - Fix for WorkItem 552: MySql for Visual Studio Installer fails when installing against VS2008. - Fix for bug Vs plugin installer is not working (Oracle bug #16973339). - Fix for bug Release notes file has no notes about (Oracle bug #16973326). 1.0.1 - Fix for "README" file and "Release Notes" file referes to connector 6.6. - Fix for Parser fails to recognizes a complex view (Oracle bug #16815427). - Fix for Altering table's primary key in designer not working (Oracle bug #16866053). - Fix for Web configuration tool is not shown on mysql for visual studio (Oracle bug # 16902696). - Fix for Model first is not supported using mysql for visual studio (Oracle bug # 16902743). - Fix for Mysql for vs should not be installed with connector/net version < 6.7 (Oracle bug # 16902774). - Fix for Resolve assemblies dependencies between MySql.Data (Connector/Net version) and MySql.Data (WI # 460). - Fix for Showing an exception related to resources (Oracle bug #16903039). 1.0.0 - Added new option on Connection Node for Server Explorer Window in Visual Studio to give the user the option when WB is Installed to open the MySQL Utilities console window. - Added new option on Connection Node for Server Explorer Window in Visual Studio to give the user the option when WB is Installed to open the SQL Editor Window using the same connection. - Implemented a menu option to generate table script from server explorer context menu (Tracker task 433). - Fix for bug If using repair option, then vs2010 doesnt allow to connect to db (Oracle bug #16238242). - Fix for bug "Can't change the name for a view in view editor" (Oracle bug #13805346). - Fix for Debugger cannot debug stored procedures with a main begin labeled and declare statements included (Oracle bug #16002371). - Fix for bug If using repair option at Installer, then vs2010 doesnt allow to connect to db (Oracle bug #16238242). - Fix for "Cannot change the name for a Foreign Key in table designer" (Oracle bug #16238068). - Fix for error when trying to set primary key for a column with same name as mysql keyword (like INT) in table designer   (Oracle bug #16238102). - Fix for databases not displayed in connect dialog for mysql script when correcting credentials, after entering a bad password   (Oracle bug #13805337). - Fix for Debugger fails trying to debug a stored routine in a MySql server hosted in linux without lower_case_table_names option enabled   (MySql bug #69065, Oracle bug #16770384). - Fix for Debugger issue, Values through watch tab shouldn't allow to be modified (Oracle bug #14545448). - Fix for Visual Studio Mysql editor colors cannot be customized (Oracle bug #16453324, MySql bug #67994). The documentation is available as part of Connector/NET at http://dev.mysql.com/doc/refman/5.7/en/connector-net.html  Enjoy and thanks for the support!  --  Fernando Gonzalez Sanchez | Software Engineer |  Oracle MySQL Windows Experience Team, Connector/NET  Guadalajara | Jalisco | Mexico

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  • RightNow CX @ OpenWorld: What to Experience

    - by Tony Berk
    We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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  • Running Debian as guest operating system on a Hyper-V VM

    - by kce
    Hello. Layer-9 considerations are prompting a migration from Citrix XenServer to Hyper-V as our shop's virtualization platform of choice. This will require me to migrate our existing virtual machines from XenServer to Hyper-V. A hand full of these VMs are running Debian. Unfortunately, Debian does not seem to be on the list of approved/supported guest operating systems. In fact it seems that running Debian as a guest operating system of is rather difficult, although apparently not impossible. I have two interrelated questions: Does anyone have any experience running a Debian guest on Hyper-V? Is it one of those things where it just will not work at all or is more along the lines of "it will probably work fine, but we won't support it". Any experience here, positive or negative, would be helpful. How much of a bad idea is it to deviate from Hyper-V's list of supported guest operating systems? Again, is it either basically asking for Bad Things (TM) to happen or is just another instance of "it will probably work fine, but we won't support it"? Or is it somewhere in the middle? Thank you.

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  • Oracle Advanced Security Options is Blank

    - by mak4pi
    I just installed Oracle DB 10gR2 with Oracle Advanced Security, but cannot see the algorithms. [user@db-1] adapters Installed Oracle Net transport protocols are: IPC BEQ TCP/IP SSL RAW Installed Oracle Net naming methods are: Local Naming (tnsnames.ora) Oracle Directory Naming Oracle Host Naming Oracle Names Server Naming Installed Oracle Advanced Security options are: Where are all the algorithms for Oracle Advanced Security options please? I checked the $ORACLE_HOME/bin/adapters file and it's looking for naea256i, naemd5i, etc. in the naetab.so file, but none of these are listed in the naetab.so file. What's wrong with the naetab.so file? Thanks.

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  • Cutting Ubuntu to the bone for Virtualbox VM

    - by user32853
    I've been looking around for a Linux variant which will install only the software I need rather than everything Ubuntu (for example) puts in by default. This is to create a virtual machine in Virtualbox which has bash, apache, python, perl, SQLite, openssh and a few other programs but nothing else. I'd prefer to go with Ubuntu if possible but another modern distro would do as well (I like using apt-get and yum rather than downloading/compiling etc). So far, I've tried: SuseStudio.com, which is probably the best so far. Pressing F4 to get the boot options on Ubuntu 9.10, but there is no minimal installation (I think there was once). Arch Linux, slightly confusing install procedure but I might go back and try again. Gentoo, started well but fairly soon the HD on the virtual machine went to 2Gb, even before the installation had started in earnest (I'd partitioned the disks is all). I realise there are various "small" Linuxes around like Puppy, Feather, DSL, etc, but they seem to be aimed at desktop users or as a techie's toolkit, and I want a small-as-possible server distro which can be managed with tools like apt or yum or similar. TIA for any advice you can offer! -- Monty

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  • Fast Data: Go Big. Go Fast.

    - by Dain C. Hansen
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 For those of you who may have missed it, today’s second full day of Oracle OpenWorld 2012 started with a rumpus. Joe Tucci, from EMC outlined the human face of big data with real examples of how big data is transforming our world. And no not the usual tried-and-true weblog examples, but real stories about taxi cab drivers in Singapore using big data to better optimize their routes as well as folks just trying to get a better hair cut. Next we heard from Thomas Kurian who talked at length about the important platform characteristics of Oracle’s Cloud and more specifically Oracle’s expanded Cloud Services portfolio. Especially interesting to our integration customers are the messaging support for Oracle’s Cloud applications. What this means is that now Oracle’s Cloud applications have a lightweight integration fabric that on-premise applications can communicate to it via REST-APIs using Oracle SOA Suite. It’s an important element to our strategy at Oracle that supports this idea that whether your requirements are for private or public, Oracle has a solution in the Cloud for all of your applications and we give you more deployment choice than any vendor. If this wasn’t enough to get the juices flowing, later that morning we heard from Hasan Rizvi who outlined in his Fusion Middleware session the four most important enterprise imperatives: Social, Mobile, Cloud, and a brand new one: Fast Data. Today, Rizvi made an important step in the definition of this term to explain that he believes it’s a convergence of four essential technology elements: Event Processing for event filtering, business rules – with Oracle Event Processing Data Transformation and Loading - with Oracle Data Integrator Real-time replication and integration – with Oracle GoldenGate Analytics and data discovery – with Oracle Business Intelligence Each of these four elements can be considered (and architect-ed) together on a single integrated platform that can help customers integrate any type of data (structured, semi-structured) leveraging new styles of big data technologies (MapReduce, HDFS, Hive, NoSQL) to process more volume and variety of data at a faster velocity with greater results.  Fast data processing (and especially real-time) has always been our credo at Oracle with each one of these products in Fusion Middleware. For example, Oracle GoldenGate continues to be made even faster with the recent 11g R2 Release of Oracle GoldenGate which gives us some even greater optimization to Oracle Database with Integrated Capture, as well as some new heterogeneity capabilities. With Oracle Data Integrator with Big Data Connectors, we’re seeing much improved performance by running MapReduce transformations natively on Hadoop systems. And with Oracle Event Processing we’re seeing some remarkable performance with customers like NTT Docomo. Check out their upcoming session at Oracle OpenWorld on Wednesday to hear more how this customer is using Event processing and Big Data together. If you missed any of these sessions and keynotes, not to worry. There's on-demand versions available on the Oracle OpenWorld website. You can also checkout our upcoming webcast where we will outline some of these new breakthroughs in Data Integration technologies for Big Data, Cloud, and Real-time in more details. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

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  • Will we see a trend of stereoscopic 3D games coming up in the near future?

    - by Vish
    I've noticed that the trend of movies is diving into the world of movies with 3-dimensional camera.For me it provoked a thought as if it was the same feeling people got when they saw a colour movie for the first time, like in the transition from black and white to colour it is a whole new experience. For the first time we are experiencing the Z(depth) factor and I really mean when I said "experiencing". So my question is or maybe if not a question, but Is there a possibility of a genre of 3d camera games upcoming?

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  • It's possible to fulfill the social necessity of a human being through a social game in 3D like IMVU?

    - by Totty
    (I'm not advertising nor promoting this game, as it's just an example of my experience and I would like to have your opinion about the matter if possible) I've been started researching "things" about games and I've decided to begin to play IMVU as a friend of mine said it's cool. At first it seemed just another 3d social game, not so cool.. But I've "tried to like" and after 1 day I can say I'm addicted to it! Yes; I will explain better: About the game: You can go in chat-rooms, move to positions. Some positions are like sitting in a sofa, floor, dancing alone or with a partner, kissing and more in this way. In the free version of the game there is no nudity. You can even listen to music, view youtube... The 3d graphics are quite low end, so it's not as real as the paid PC games of today. About my experience: At first I was going with my friend in chat-rooms, they seemed very nice. There were people talking about general stuff, quite like in a real life. Well, I begin to know some girls (yes, virtual girls commanded by a real girl, I hope!). Things happened: Some girls are just crazy, not like in real life, they make out in before even talking; Other girls you can speak a little bit, then they add you to their friend-list. Sometimes they invite to their virtual places. Some girls have really IMVU boyfriends only (but not in reality) and most of them don't even make up in the game, so it's really a level of commitment involved here! But from what my friend told they last for him, at least, about 3 days... Some others have real and IMVU boyfriends that are the same. Until now I haven't find a girl with different boyfriend in the IMVU and reality. Nor multiple boyfriends. There are rooms where the same people find each selves every day and speak about general stuff, relationships and so on... They are nice with you, they "feel" you and show careness. This is what amazes me, they treat you like a real human being and as being their friend in the real world. (of course it's not always like this) There are jealous girls too and competitiveness between females lol, I know you loled! This is kind of social. So today I closed my door in my room and I've played it all day long and guess what, I didn't feel a need to stay with a real person at all. Normally, If I would stay a full day alone I would get quite crazy... So the question is: It's just me that seemed to be able to fulfill my social needs or there is something more? thanks for your precious time for reading my full question,

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  • How to render 3D models as SVG vector graphics? (planar projection)

    - by Jan
    This image (original SVG from Wikipedia, public domain) was created using the following procedure: Create a 3D model in Google sketchup Export as PDF Import in Inkscape Save as SVG Is there a straightforward way to produce such a SVG with software that runs (natively) on Ubuntu? (Pantograph, a Blender plugin, has only broken download links; VRM, another Blender plugin works with Belnder 2.4x, but not with Blender 2.6x.)

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  • Will we see a trend of "3d" games coming up in the near future?

    - by Vish
    I've noticed that the trend of movies is diving into the world of movies with 3-dimensional camera.For me it provoked a thought as if it was the same feeling people got when they saw a colour movie for the first time, like in the transition from black and white to colour it is a whole new experience. For the first time we are experiencing the Z(depth) factor and I really mean when I said "experiencing". So my question is or maybe if not a question, but Is there a possibility of a genre of 3d camera games upcoming?

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  • If I project a sphere in 3D will it be a circle?

    - by yuumei
    Assuming I have infinite vertices to represent the sphere, if I project the sphere from any position/scale in 3D to 2D, will it be a circle? I know it will not be a circle on the screen, because of scaling and different resolutions. But do field of view and aspect ratio effect the results? Edit: Sorry yes, I am talking about perspective projection. Seems the answer is no then, perspective will distort the sphere. Thanks!

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  • Can I use imp/exp tools to migrate database from Oracle 9 to Oracle 10

    - by Karol Kolenda
    I'm subcontractor and my client wants to upgrade Oracle database from 9 to 10. Other vendor is going to perform the upgrade process, and I was asked to create whatever backup I need before the upgrade, and then recreate the environment in Oracle 10. All my data is stored in a separate database in a single schema. No fancy relations, scripts or anything like this (actual app supports different dbs: Oracle, SQL Server, Postgres so we want to avoid any DB-specific code). I was hoping to use imp/exp but I'm not sure if imp/exp are backward compatible (exp from O9 and imp to O10)? If there is a better/recommended way of dealing with similar situation, I'll be grateful for any advice.

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