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• The USB mouse sticks in Windows 7 after automatic attempt to fix the boot

  - by chelder

  Avast Antivirus asked me to delete a probable virus and to restart to perform a checking. I had to stop the checking at the middle of the procedure as I needed the computer. It was imposible to turn off the computer pushing the power button (as it entered in suspension mode, no matter how long I kept pushed the power button). I removed the battery as the only way to restart the computer. Windows 7 said that there is a problem to iniziate Windows. Windows 7 tried to fix the problem without success. Windows 7 started after that though. Everything is OK but the USB mouse. The USB mouse sticks and freezes each couple of seconds more or less. The tactile mouse (PS2) works well. I googled for solutions but the posible solutions didn't work for me. What happened? How could I fix it without formatting and reinstalling everything? UPDATE: this is what I did: Change the mouse from one usb port to another Test another mouse Set the number of cores of the CPU manually with msconfig Power management: not disable usb ports Check hard disk errors

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• How does one skip "Windows did not shut down successfully" in Win7-64?

  - by XenonofArcticus

  Migrating an app from an expensive and unreliable dedicated embedded x86 box running WinXP-embedded to COTS hardware (Dell E6410 laptop) running normal Win7-64. At this time, it's not feasible to deploy using Windows 7 embedded. The problem is, that the system is still sort of "embedded". The power could shut off at virtually any time without prior warning. We've stripped the OS down and removed the battery capability so that it will power down as desired. The app never writes to the disk, so it's not like we're going to corrupt anything terribly. The system is essentially idle after our app is up and running (with the exception of some computation, graphics, and TCP/IP and serial communications) so the OS enters a pretty stable state rather quickly. After a power-loss however, it rightly complains that Windows did not shut down successfully and presents the user with the Windows Error Recovery text screen. If left alone, it does eventually move on booting just fine, but we'd like to skip that step if possible. WinXP-embedded is designed to do this automatically, so I know it's possible. I've looked at the Kernel Switches but I didn't see anything documented for "Skip Windows Error Recovery". I've also read extensively on the startup process: http://homepage.ntlworld.com./jonathan.deboynepollard/FGA/windows-nt-6-boot-process.html I know I can disable the auto chkdsk in the registry, but that's not the same thing either. So, how do I streamline the boot process to not hassle the user about a situation that will be the regular normal situation?

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• What is the peak theoretical WiFi G user density? [closed]

  - by Bigbio2002

  I've seen a few WiFi capacity planning questions, and this one is related, but hopefully different enough not to be closed. Also, this is related specifically to 802.11g, but a similar question could be made for N. In order to squeeze more WiFi users into a space, the transmit power on the APs need to be reduced and the APs squeezed closer together. My question is, how far can you practically take this before the network becomes unusable? There will come a point where the transmit power is so weak that nobody will actually be able to pick up a connection, or be constantly roaming to/from APs spaced a few feet apart as they walk around. There are also only 3 available channels to use as well, which is a factor to consider. After determining the peak AP density, then multiply by users-per-AP, which should be easier to find out. After factoring all of this in and running some back-of-the-envelope calculations, I'd like to be able to get a figure of "XX users per 10ft^2" or something. This can be considered the physical limit of WiFi, and will keep people from asking about getting 3,000 people in a ballroom conference on WiFi. Can anyone with WiFi experience chime in, or better yet, provide some calculations for a more accurate figure? Assumptions: Let's assume an ideal environment with no reflection (think of a big, square, open room, with the APs spaced out on a plane), APs are placed on the ceiling so humans won't absorb the waves, and the only interference are from the APs themselves and the devices. As for what devices specifically, that's irrelevant for the first point of the question (AP density, so only channel and transmit power should matter). User experience: Wikipedia states that Wireless G has about 22Mbps maximum effective throughput, or about 2.75MB/s. For the purpose of this question, anything below 100KB/s per user can be deemed to be a poor user experience. As for roaming, I'll assume the user is standing in the same place, so hopefully that will be a non-issue.

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• Video card not detected in POST on initial boot.

  - by Jeff M

  I have a minor problem with my desktop computer after cleaning it out for dust. When I first boot up the computer, the video card does not get detected so I can't see anything. In POST, I'm getting the "can't detect video card" beeps. The boot sequence continues normally, just without video. However, if I restart it (using the restart button) anytime after POST, it would boot up normally. I have no reason to think that the motherboard, video card or PSU got damaged in the process. It was working fine before, works fine after resetting. Took all the necessary precautions while cleaning. On the initial boot, I can hear the video card's fan power up but immediately power down and try again one more time only to fail. After the beep, resetting gets everything running and sounding normally. I've reseated the card a couple of times and reset the BIOS but doesn't seem to help. I'm hoping I won't have to take it out and remove and reinstall everything again. Does anyone recognize these symptoms to know exactly what the problem is? My guess is that the video card isn't getting enough juice initially to be running stable to be detected. I just don't know what I did (or didn't do) to get it to be in this state. It's not a high priority thing for me at the moment, just means I have to always reset it after initially turning it on but will eventually remove everything and reinstall if it comes to that. I don't think the specs are relevant here but just in case, here's the relevant stuff: Motherboard: Gigabyte P35-DS3P Video: EVGA GeForce 8600 GTS PSU: Antec True Power Trio 650W Built ~2 years ago, still running well

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• Wireless keeps shutting off in Windows 7

  - by Nathan Adams

  I have Windows 7 Ultimate 32bit installed on a Dell Latitude XT Tablet and for the life of me I can't figure out this really weird problem. The symptom is that the Wireless will disconnect from the AP and if I tell it to scan again, it says there are no APs in the area. I do have another wireless card in the laptop and if I disable the first one and enable the second, I am able to get onto the wireless however if I want to use the first card again I have to restart. I tried enabling/disabling the device, nothing will kick start the wireless again in the first card without a restart. I even tried different drivers. So, it seems it is random but it does occur more often when there is increased network activity (ie downloading a large file). The laptop doesn't seem to be overheating. I have tried the following: Under "Change Advanced Power Settings" for the current power profile, I set the "Wireless Adapter settings" to "Maximum Performance". Under device manger, I went to the card in question, and went to the advanced tab and set the "Power Saving mode" to "MAX_PSP" Both cards I have seem to exhibit the behavior after awhile. Both models of those cards are: Dell Wireless 1505 Draft 802.11n WLAN Mini-Card Gigabyte GN-WS30N 802.11n mini WLAN Card Has anyone have any ideas or ran into this before?

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• Virtualize SBS 2003 - P2V vs migrating to new VM

  - by jlehtinen

  I need to virtualize a SBS 2003 server in my work environment. I need some tips on what people think is the best way to proceed. Background: The SBS 2003 server is the primary DC for the domain and also hosts FTP, RRAS(VPN), DNS, and file shares. Exchange is NOT used, neither is SQL server. DHCP is done via a firewall appliance. I have added a Server 2003 VM to the domain and promoted it to the DC role. AD/DNS is replicating here correctly. This was mainly done to provide fault-tolerance to the domain, I was not intending to make this VM the primary DC. I've already asked about buying upgraded licensing for Server 2008/2012 but was refused due to cost. Options: I see (at least) two routes I could take to complete this. From what I've read option 2 is the "preferred" method, but there's a few steps where I'm not clear on what to expect. Option 1.) P2V the primary DC Power off primary DC Power off secondary DC (to prevent USN rollback in case P2V has issue) P2V (cold clone) primary DC Boot new PDC VM Allow new hardware to detect Remove old NIC hardware from device manager Assign old IPs to new virtual NICs Reboot PDC VM, confirm connectivity and no major issues Power on secondary DC, confirm replication Option 2.) Create new VM, transfer roles, remove original DC from domain Create new VM, install SBS 2003 Do I need the original SBS install discs for this? MS migration doc mentions this. Add VM to domain, promote to DC role Does this start 7 day timer where two SBS servers can be in same domain? Set up RRAS on new VM Set up IIS/FTP on new VM Move file shares to new VM Transfer FSMO roles to new VM DC dcpromo original primary DC out of domain

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• Hardware issue, bsod with windows xp irq and strange messages with ubuntu

  - by JP Hellemons

  I have an old Acer T160 and it used to run Windows XP. But I keep getting random BSOD's. I keep seeing IRQ conflicts. I tried to run ubuntu, which runs and keeps running. But sometimes is not responding. Also there are these popups at ubuntu 12.04 that my network cable (which is onboard) is unplugged. But I have no cable in it! and have an usb dongle for wifi. which also seems unstable. have to (auto)reconnect sometimes. So my question is: is it my mobo, power supply or something else? FYI: I had an dvd-rw station which did not open properly, so unplugged the ata and power, als removed the second harddrive. now only have sata harddrive. also removed the extra video card (ati sapphire x1600 pro) so use only onboard video now and still have these issues. EDIT Update: will try with a new PSU (power supply unit of 400watt) the old (factory) one was 300watt. and will use a usb drive which has 12.04 ubuntu on it (made with unetbootin) to format everything and re-install ubuntu. (so also delete mbr partition) will update the day after tomorrow.

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• Installing 64-bit Ubuntu Server 12.04 LTS, on a VM with VMWare Player, on a 64-bit Windows 7 PC

  - by WannaBeAGeek

  I'm trying to create a VM, using VMWare Player, with an ISO image of Ubuntu Server 12.04 (LTS). The machine I'm doing the installation on has an Intel(R) Core(TM) i5 CPU, and runs 64-bit Windows 7 I managed to create the VM (gave username, password, configured network etc), but I can't install Ubuntu Server. First I get this alert : Binary translation is incompatible with long mode on this platform. Disabling long mode. Without long mode support, the virtual machine will not be able to run 64-bit code. For more details see http://vmware.com/info?id=152. When I click OK, I get another alert : This virtual machine is configured for 64-bit guest operating systems. However, 64-bit operation is not possible. This host supports Intel VT-x, but Intel VT-x is disabled. Intel VT-x might be disabled if it has been disabled in the BIOS/firmware settings or the host has not been power-cycled since changing this setting. (1) Verify that the BIOS/firmware settings enable Intel VT-x and disable 'trusted execution.' (2) Power-cycle the host if either of these BIOS/firmware settings have been changed. (3) Power-cycle the host if you have not done so since installing VMware Player. (4) Update the host's BIOS/firmware to the latest version. For more detailed information, see http://vmware.com/info?id=152. Then, when I click OK, my VM exists, and I get back to the VMWare Player home screen. I don't know much about hardware and virtualisation, so there might be some necessary info I'm not giving. Please don't hesitate to let me know what is missing in my post, for finding solutions. Thanks :)

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• Building My First Computer And Suprise It Isn't Working

  - by BobbShots

  I've had many years of experience working on and around computers, but this was my first foray into building one completely from scratch. So far that foray has been a disaster. My rig is completely assembled, and on its maiden power-up plus many power cycles I noticed three things: There were a few beeps from the BIOS POST upon powering up the first time, but I wasn't paying attention completely to the sequence. However, every time after that there are 0 POST beeps, even after taking off all hardware except the CPU and MB. There was no video being sent to the monitor. I run a HDMI cable from my video card to the monitor. The video card was LOUD. My card is a Sapphire Radeon HD 5870 which is known for not only being a powerhouse, but being pretty quiet. A few times during my power cycles it ran a lot quieter, but most of the time it was just super loud. Can anyone provide help for any of these issues? My MB, CPU, and Video Card are: MB: ASUS P6X58D Premium LGA 1366 Intel X58 SATA 6Gb/s USB 3.0 ATX Intel Motherboard CPU: i7 920 Video Card: Sapphire Radeon HD 5870

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• break Folder Protection, Folder Guard Lock or Folder in Windows XP?

  - by SonyAdi

  when I'm making a new partition by the partition magic. Then all of a sudden power failure. Unfortunately because my computer is not equipped with UPS (Power supply Uniterruptible), my computer finally died, too. When power is restored, I tried to turn on the computer. Suddenly my computer can not boot normally into windows. Option through safemode and others all I've tried. The result fails, can not boot at all, into safe mode also can not. And I know the cause. Partition Magic did not finish the work and stopped in the middle of the road and cause the transfer of data files or stopped, finally file2 any default windows were destroyed as well. Unfortunately my important data I store in my document. Finally, I take my hard drive to a friend. Hopes to open a computer hard drive through friend, at least I could save my important data, and then I can install window again by reformatting my hard drive is first. I read the hard drive in explorer my friend, complete with their data, but the data of my important data in my document can not get to go because it requires administrator privileges or the original user's default start my windows (my computer) to open my document folder tersebut.Ini actually very similar to the work or Folder Protection Folder Guard. result I was disappointed and almost desperate to get back my important data is. how do i break Folder Protection, Folder Guard Lock or Folder in Windows XP?

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• Dell Vostro Desktop error

  - by goldenmean

  Faced a strange situation at work today. We have people sitting at a table on opposite sides, with power cables underneath the table. This morning when the person sitting opposite to me banged his feet on ground, it disturbed the power cable to my PC and it turned-off. So when I turned it on, it says, "No boot device found" Press F1 to setup or F5 to perform test... There was no physical impact/crash/fall of the desktop cabinet, which could have crashed/damaged the hard disk physically. EDIT: The OS is Windows 7 So I tried to recognize it in the Bios setup, but even there it could not find the SATA disk that is connected to this machine. So then I opened the cabinet, removed the power supply and plugged it back again. Tried to reboot, same error, "Boot device not found" It is not recognizing the hard disk. Any ideas about what might be wrong? Hard-disk crash, OS Crash(But it doesn't even go to the point of loading the disk after the initial Bios execution, so doubt this...) Any pointers about how I should proceed to troubleshoot/solve this error are welcome.

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• Dell Vostro Desktop error.

  - by goldenmean

  Faced a strange situation at work today. We have people sitting at a table on opposite sides, with power cables underneath the table. This morning when the person sitting opposite to me banged his feet on ground, it disturbed the power cable to my PC and it turned-off. So when I turned it on, it says, "No boot device found" Press F1 to setup or F5 to perform test... There was no physical impact/crash/fall of the desktop cabinet, which could have crashed/damaged the hard disk physically. EDIT: The OS is Windows 7 So I tried to recognize it in the Bios setup, but even there it could not find the SATA disk that is connected to this machine. So then I opened the cabinet, removed the power supply and plugged it back again. Tried to reboot, same error, "Boot device not found" It is not recognizing the hard disk. Any ideas about what might be wrong? Hard-disk crash, OS Crash(But it doesn't even go to the point of loading the disk after the initial Bios execution, so doubt this...) Any pointers about how I should proceed to troubleshoot/solve this error are welcome.

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• What does opening a serial port do?

  - by reve_etrange

  What does opening the standard PC serial port do, in electrical terms (i.e. what voltages on which pins)? For example, the ancient VB6 program which controls an apparatus I am tasked with maintaining toggles .PortOpen to control some TTL. The connection only used 2 pins (bad solders fell apart), so which pins do I solder to? The only labels / documentation refer to pins 7 and 9, saying 0V and 5V parenthetically, but does .PortOpen really just put 5V between RI and RTS?. As a post script, this isn't the weirdest thing about the set up. The TTL I referred to above also connects to an instrument via a BNC to DB9 (!), with only 1 pin used. I guess there was an assumption about a common ground, since the BNC shielding isn't connected to the GND pin? The connection is to the instrument's 'foot pedal' pin, it was a way to remotely trigger the device. Update According to this page, the DTR and RTS pins can go high when the port is opened. If they were so configured, they will subsequently go low when the port is closed. If DTR and RTS are not enabled, opening the port should set both to low (and keep them low).

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• Short, intermittent USB port timeouts

  - by jacobsee

  I have a data acquisition application controlled by a Windows PC. I am using an Intel Desktop Board DH67CL motherboard. This has 6 USB2 ports along with 2 of the new blue USB3 ports. The DAQ instrument connects via USB to the computer. Roughly once every day or two there is a short communication glitch with the USB that causes the instrument to disconnect briefly and then reconnect. This is logged so I know whenever it happens. Occasionally it will cause the data acquisition to stop. I've verified that the glitches will go away if I use the USB3 ports, or if I use a PCI add-on card with USB ports. So it seems that there is something going on with these built-in USB2 ports on this motherboard. I haven't yet had a chance to test with other motherboards. My question: what could be causing these glitches and how to get rid of them for this board, or is there a better motherboard to use? We have standardized on the DH67CL because it's inexpensive, has 3 PCI slots that we need, and is readily available. We don't need the power of higher-end server boards but reliability is important. Thanks. Update: This problem has been reproduced many times on different hardware, though we always use the same model of motherboard (DH67CL) and power supply (Antec EA-430D). I don't think the power requirements are very high but will check on that.

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• MySQL config for 2GB ram

  - by Tiffany Walker

  How is my config? Does it work well for 2GB? What would be an ideal config for a 2GB ram server? [mysqld] set-variable = max_connections=500 log-slow-queries safe-show-database local-infile=0 skip-networking symbolic-links=0 max_connections = 500 key_buffer = 256M myisam_sort_buffer_size = 64M join_buffer_size = 2M read_buffer_size = 2M sort_buffer_size = 2M read_rnd_buffer_size = 2M thread_concurrency = 16 table_cache = 1024 thread_cache_size = 50 wait_timeout = 7200 connect_timeout = 10 tmp_table_size = 32M max_allowed_packet = 160M max_connect_errors = 10 query_cache_limit = 1M query_cache_size = 32M query_cache_type = 1 [mysqld_safe] open_files_limit = 8192 [mysqldump] max_allowed_packet = 16M [myisamchk] key_buffer = 64M sort_buffer = 64M read_buffer = 16M write_buffer = 16M UPDATE 2012-03-28 12:58 EDT By RolandoMySQLDBA Please run these queries and paste them into your question: For MyISAM SELECT CONCAT(ROUND(KBS/POWER(1024, IF(PowerOf1024<0,0,IF(PowerOf1024>3,0,PowerOf1024)))+0.4999), SUBSTR(' KMG',IF(PowerOf1024<0,0, IF(PowerOf1024>3,0,PowerOf1024))+1,1)) recommended_key_buffer_size FROM (SELECT LEAST(POWER(2,32),KBS1) KBS FROM (SELECT SUM(index_length) KBS1 FROM information_schema.tables WHERE engine='MyISAM' AND table_schema NOT IN ('information_schema','mysql')) AA ) A, (SELECT 2 PowerOf1024) B; For InnoDB SELECT CONCAT(ROUND(KBS/POWER(1024, IF(PowerOf1024<0,0,IF(PowerOf1024>3,0,PowerOf1024)))+0.49999), SUBSTR(' KMG',IF(PowerOf1024<0,0, IF(PowerOf1024>3,0,PowerOf1024))+1,1)) recommended_innodb_buffer_pool_size FROM (SELECT SUM(data_length+index_length) KBS FROM information_schema.tables WHERE engine='InnoDB') A, (SELECT 2 PowerOf1024) B;

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• VGA Cable gave me an Electric Shock when connecting a Projector to a Laptop

  - by Felipe Luarte

  Yesterday I was trying to connect a Viewsonic Projector to my Samsung RC420 laptop... I followed this steps: I Plugged the Projector to a power source, in parallel I did the same thing with the laptop. Then I turned on the laptop, but not the Projector (this one turns a bright light when is connected to a power source). I put the VGA Cable to the Projector (this one being still turned down) and then when I was getting close to the VGA port of the Laptop... BAM! A big spark appear between the port and the cable! Immediately the whole electricity of my floor went off. A part of the port in my laptop kind of... melted down. It seems to be where the spark started. The same thing happened to the part of the cable involved. Now I'm using the laptop, and it seems that there is no problem in it, I haven't connect anything to the VGA port yet. And the projector is still working to, well... it turns on, and I haven't connect anything yet too. The projector was connected to the power source by a homemade electric extension.

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• How does one skip “Windows did not shut down successfully” in Win7-64?

  - by XenonofArcticus

  Migrating an app from an expensive and unreliable dedicated embedded x86 box running WinXP-embedded to COTS hardware (Dell E6410 laptop) running normal Win7-64. At this time, it's not feasible to deploy using Windows 7 embedded. The problem is, that the system is still sort of "embedded". The power could shut off at virtually any time without prior warning. We've stripped the OS down and removed the battery capability so that it will power down as desired. The app never writes to the disk, so it's not like we're going to corrupt anything terribly. The system is essentially idle after our app is up and running (with the exception of some computation, graphics, and TCP/IP and serial communications) so the OS enters a pretty stable state rather quickly. After a power-loss however, it rightly complains that Windows did not shut down successfully and presents the user with the Windows Error Recovery text screen. If left alone, it does eventually move on booting just fine, but we'd like to skip that step if possible. WinXP-embedded is designed to do this automatically, so I know it's possible. I've looked at the Kernel Switches but I didn't see anything documented for "Skip Windows Error Recovery". I've also read extensively on the startup process: http://homepage.ntlworld.com./jonathan.deboynepollard/FGA/windows-nt-6-boot-process.html I know I can disable the auto chkdsk in the registry, but that's not the same thing either. So, how do I streamline the boot process to not hassle the user about a situation that will be the regular normal situation?

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• Gigabit network limited to 25MB/s by CPU. How to make it faster?

  - by netvope

  I have a Acer Aspire R1600-U910H with a nForce gigabit network adapter. The maximum TCP throughput of it is about 25MB/s, and apparently it is limited by the single core Intel Atom 230; when the maximum throughput is reached, the CPU usage is about 50%-60%, which corresponds to full utilization considering this is a Hyper-threading enabled CPU. The same problem occurs on both Windows XP and on Ubuntu 8.04. On Windows, I have installed the latest nForce chipset driver, disabled power saving features, and enabled checksum offload. On Linux, the default driver has checksum offload enabled. There is no Linux driver available on Nvidia's website. ethtool -k eth0 shows that checksum offload is enabled: Offload parameters for eth0: rx-checksumming: on tx-checksumming: on scatter-gather: on tcp segmentation offload: on udp fragmentation offload: off generic segmentation offload: off The following is the output of powertop when the network is idle: Wakeups-from-idle per second : 61.9 interval: 10.0s no ACPI power usage estimate available Top causes for wakeups: 90.9% (101.3) <interrupt> : eth0 4.5% ( 5.0) iftop : schedule_timeout (process_timeout) 1.8% ( 2.0) <kernel core> : clocksource_register (clocksource_watchdog) 0.9% ( 1.0) dhcdbd : schedule_timeout (process_timeout) 0.5% ( 0.6) <kernel core> : neigh_table_init_no_netlink (neigh_periodic_timer) And when the maximum throughput of about 25MB/s is reached: Wakeups-from-idle per second : 11175.5 interval: 10.0s no ACPI power usage estimate available Top causes for wakeups: 99.9% (22097.4) <interrupt> : eth0 0.0% ( 5.0) iftop : schedule_timeout (process_timeout) 0.0% ( 2.0) <kernel core> : clocksource_register (clocksource_watchdog) 0.0% ( 1.0) dhcdbd : schedule_timeout (process_timeout) 0.0% ( 0.6) <kernel core> : neigh_table_init_no_netlink (neigh_periodic_timer) Notice the 20000 interrupts per second. Could this be the cause for the high CPU usage and low throughput? If so, how can I improve the situation? The other computers in the network can usually transfer at 50+MB/s without problems. And a minor question: How can I find out what is the driver in use for eth0?

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• Is it a good Idea to switch to a SSD to use less battery?

  - by Walter Maier-Murdnelch

  I am thinking of buying a SSD for my laptop, mainly for the purpose of extended operating time when running on battery. At the moment I use a Hitachi HTS545032B9A300 (320GB) (Datasheet) as main drive and a Seagate Momentus 5400.3 120GB as secondary drive. I dualboot Windows and Linux but I don't need the windows partition any longer, a 120GB SDD would be more than sufficient space-wise. Speed is not an issue for me, I make heavy use of tmpfs (ramdrive) within Linux and transfers of bigger files are mainly through some network filesystem anyways, thus a cheaper SSD should do. For the purpose of comparison I chose the OCZ Vertex Plus 120GB. Power consumption always is a big promotional thing the industry uses to make me want to buy their SSDs, some sheet on the OCZ page provides an astonishing comparison of desktop HDDS and SSDs. The numbers I got comparing my laptop HDD and their SSD were not really astonishing any longer. Hitachi 320GB HDD: Startup (W, peak, max.) 4.5 Seek (W, avg.) 1.7 Read / Write (W, avg.) 1.4 Performance idle (W, avg.) 1.3 Active idle (W, avg.) 0.8 Low power idle (W, avg.) 0.5 Standby (W, avg.) 0.2 Sleep 0.1 OCZ 120GB SSD: 1.5W active 0.3W standby I see that there are differences, but actually they don't seem that high as I though they were. And compared to the power consuption of the rest of my system I wonder if it makes a difference at all. Have I just taken the wrong look at the whole thing or may I be better off to buy another battery for my laptop?

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• CD Drive not discovered

  - by user1009073

  I have a self built computer. it uses a P6T Deluxe motherboard, which has both SATA and IDE ports. This was built several years ago, and had an IDE CD/DVD drive. This drive started going bad (would not burn CDs correctly), so I decided to replace it. I had difficultly finding an IDE DVD drive, so I bought a SATA DVD drive. I opened the comnputer, took out the old DVD drive. I left the IDE cable in place, connected to the motherboard, but it is not connected to any drives. I hooked up the new DVD drive, both power and with a SATA data cable (SATA port 3 if I recall). (Sony Optiarc 24x , Newegg URL: http://www.newegg.com/Product/Product.aspx?Item=N82E16827118067 ) When I power on my computer, the drive does NOT show up in Explorer. I can hit the DVD eject button, and the drive will open up, so I know it at least is getting power. I thought, maybe something in the BIOS. When I go to BIOS, boot devices, it shows (1) floppy, (2) my hard drive (3) ATAPI CD Drive. The only other possible BIOS option I could find was uder 'Storage Configuration'. Configure Storage as: My setting is RAID, since I am using two drives in a RAID configuration. Other options were IDE and ACHI. Other than trying to find an IDE DVD drive, is there anything else I can try? The drive does not show up at all in Windows Explorer. I did put in a CD thinking that might help, but nothing happened. Thanks, GS

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• ASUS laptop doesn't charge/use the battery after reinstalling Windows 7

  - by Stan

  I've done a clean install of Windows 7 x64 on an ASUS X501A laptop. The battery is detected and shows in the system tray as "plugged in, charging". However the charge level stays at 76% and if the AC cord is plugged out the laptop turns off. The laptop does not turn on without being plugged in either. Everything worked perfectly prior to reinstall. I've tried: Downloading and installing all the ASUS drivers, including the ATK ACPI driver Checking the BIOS - there do not seem to be any battery-related settings Flashing the BIOS to the latest version Uninstalling Microsoft ACPI-Compliant Control Method Battery in device manager as suggested on the internet Full power discharge/ATX reset as suggested by ASUS support: remove mains power charger, remove battery, press and hold power button for 10 seconds, reconnect battery and mains and turn on I have a feeling all this may have something to do with the EFI BIOS that comes on the laptop. During the reinstall I had to delete all partitions and start anew, because the Windows installer complained about the improper order of GPT partitions. The EFI System Partition was recreated by the installer, and I am guessing that it may be missing the particular ACPI driver needed to make the battery work. I've tried researching this, but could not come up with any useful info. I am hoping someone here may know a bit more about this and maybe help me understand what's going on and how to fix it. Barring that, I'll have to re-image the drive off an identical ASUS laptop with stock install and hope it fixes things.

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• Getting a "CPU over temperature error", but temperatures seem to be normal

  - by Luis Parker

  I built a PC with the following parts: CPU: i5-2500 Motherboard: Asus P8H67-M EVO rev 3.0 RAM: G-Skill Ripjaws Series 8GB (2 x 4GB) DDR3 1333 Video: GTX 560-Ti 1GB I used a crappy (but functioning) old case and a 500W Powercooler supply. The rig also includes 3 HDs and a DVD-RW. Whenever I push the system mildly it resets right away (looks more like power off/power on) and gives me a "CPU over temperature error". However, BIOS always reports <65ºC for the CPU at the moment of the reset, same as Core Temp and RealTemp. This is RealTemp's log since launching BF3 until the reset (just over 1 minute, as you can see) Just to be sure I've checked the CPU cooler and re-applied the thermal paste twice, but nothing changed. I'm not overclocking at all. What am I missing here? Could it be that the old power supply is generating this error? Maybe the mobo isn't reporting temperatures correctly? I don't have a clue on how to troubleshoot this, help Thanks in advance!

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• Out of memory errors but not actually out of memory...

  - by commradepolski

  So, myself and my fellow support techs have been fighting with this issue and we still dont know what the problem is. Lets start off with the system specs: Windows XP 32 bit Corporate (SP2 and SP3) Intel D975XBX2 Mobo 4gb of ram Intel Core 2 Quad Q6600 ATI Radeon HD 3600 - 512mb After a few hours of working on the machine, the end user will begin to see the following symptoms: Out of memory messages Title bars and menus dont draw in properly Problems accessing network resources Problems opening up documents such as MSWord and MSPowerpoint and text files Problems opening up explorer windows General instability We have looked at task manager while this issue was occurring, and all indicators, like PF usage, threads, handles, etc. are normal. We have been having trouble pinpointing the root cause of this issue. It is also not situated with one user, it affects 8-10. So far we have tried: Resetting CMOS (Waiting to see results) Replacing video card (didnt help) Windows updates (didnt help) Updating network drivers (didnt help) Switching user from 1gbps to 100mbps network connection (awaiting results) Swapping the affected user's hardware (waiting for results) Increasing desktop heap size (helped for a bit but then the issue became more frequent) Applying the /3 switch to XP (didnt help) Increasing and decreasing and setting PF to system managed state (didnt help) We did have a power outage at the office a couple weeks ago, and all these issues became more frequent. Prior to the power outage it may take a week or so for the users to experience the issues but since the power outage it takes 3-4 hours or less. We havent had reports of the above issues causing BSODs, although that would be easier to diagnose :). Any help is greatly appreciated.

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• Windows XP Freezes

  - by Jim Fell

  Hello. I'm running a machine with Windows XP Professional 64-bit. Every so often, it will freeze for no apparent reason. That is, everything stops responding, except the mouse. I can move the mouse around, but I can't click on anything. Keyboard input is also not accepted/received when this problem occurs. The three-finger salute fails to bring up the Task Manager. Even pressing the power button on my computer fails to shut it down. The only way out of this that I have found is to hard-reboot the machine (i.e. pull power or hold power button in for 10 seconds). This problem was occurring on the system when it had all its updates and after a fresh install when not everthing was quite yet updated. I've run the Scandisk utility and the latest version Memtest86 that supports 64-bit architecture; neither found any errors. The last time this happened was on a fresh install of Windows. Only Nero Essentials, Avast antivirus (disabled), Firefox, and Spybot were installed. I was not running Nero, Firefox, or Spybot at the time, and Avast was disabled, so I'm pretty certain this is a Windows issue. Is anybody familiar with this problem or have any pointers? Thanks.

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• Laptop does not charge old or new battery with Old and New AC adapters.

  - by Jeff

  My Sager computer has been having a strange issue with the charging. For a long time it would be working perfectly as long as I was active on it. After I'd leave idle for a while it would suddenly decide it didn't want to use AC power anymore and would just discharge the battery until it shutdown because of low battery levels. Was not a huge deal to me since I just sent it to standby when done with it and it worked fine. Recently, however, it would not detect AC power while the battery was in. It ran from the battery just fine but until you powered it down, unplugged the battery, then plugged in the AC adapter it would not be on AC. In addition if I plug the battery back in after it's on AC power, it will see it but the battery won't charge though it can still discharge it. This is OS independent. I tried both a replacement battery and a replacement AC adapter. Neither solved my issue. I'm fairly comfortable opening and servicing a laptop but I don't know where to start. I'd like to avoid replacing my system board if possible. Any Ideas?

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