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• Oracle AIM, Oracle ABF, and Siebel Results Roadmap Officially Retired as of January 31, 2011

  - by tom.spitz

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} It seems somehow appropriate that the first entry of the Oracle® Unified Method (OUM) blog is about the retirement of several of our legacy methods, most notably AIM Foundation.If you're reading this, you're probably aware that Oracle has been developing OUM to support the entire Enterprise IT lifecycle, including support for the successful implementation of every Oracle product. As Oracle has continued to acquire new companies and technologies, it has become essential that we also create a single, unified language and approach for implementation - across the Oracle ecosystem.With the release of OUM 5.1 in 2009, OUM provided full support for all enterprise application implementation projects including Oracle E-Business Suite R12, Siebel CRM, PeopleSoft Enterprise, and JD Edwards EnterpriseOne projects. In 2010, we released OUM training that supports the use of OUM on these types of projects.That support represented a major milestone in the evolution of OUM and enabled implementers to transition to OUM. Consequently, we announced a staggered retirement schedule for Oracle's legacy methods. On January 31, 2011 we announced the retirement of:Oracle Application Implementation Method (AIM)Oracle AIM for Business Flows (ABF)Siebel Results RoadmapLater this year, we will announce the retirement of Compass - the legacy PeopleSoft method - and Data Warehouse Method Fast Track.OUM is available free of charge to Oracle Gold, Platinum, and Diamond partners through the Oracle Partner Network (OPN) [OUM on OPN]. The OUM Customer Program allows customers to obtain copies of the method for their internal use by contracting with Oracle for an engagement of two weeks or longer meeting some additional minimum criteria.There be more retirement announcements in the coming months. For now it's "Adios AIM." Thanks for the memories...

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• .NET development on a “Retina” MacBook Pro

  - by Jeff

  The rumor that Apple would release a super high resolution version of its 15” laptop has been around for quite awhile, and one I watched closely. After more than three years with a 17” MacBook Pro, and all of the screen real estate it offered, I was ready to replace it with something much lighter. It was a fantastic machine, still doing 6 or 7 hours after 460 charge cycles, but I wanted lighter and faster. With the SSD I put in it, I was able to sell it for $750. The appeal of higher resolution goes way back, when I would plug into a projector and scale up. Consolas, as it turns out, is a nice looking font for code when it’s bigger. While I have mostly indifference for iOS, I have to admit that a higher dot pitch on the iPhone and iPad is pretty to look at. So I ordered the new 15” “Retina” model as soon as the Apple Store went live with it, and got it seven days later. I’ve been primarily using Parallels as my VM of choice from OS X for about five years. They recently put out an update for compatibility with the display, though I’m not entirely sure what that means. I figured there would have to be some messing around to get the VM to look right. The combination that seems to work best is this: Set the display in OS X to “more room,” which is roughly the equivalent of the 1920x1200 that my 17” did. It’s not as stunning as the text at the default 1440x900 equivalent (in OS X), but it’s still quite readable. Parallels still doesn’t entirely know what to do with the high resolution, though what it should do is somehow treat it as native. That flaw aside, I set the Windows 7 scaling to 125%, and it generally looks pretty good. It’s not really taking advantage of the display for sharpness, but hopefully that’s something that Parallels will figure out. Screen tweaking aside, I got the base model with 16 gigs of RAM, so I give the VM 8. I can boot a Windows 7 VM in 9 seconds. Nine seconds! The Windows Experience Index scores are all 7 and above, except for graphics, which are both at 6. Again, that’s in a VM. It’s hard to believe there’s something so fast in a little slim package like that. Hopefully this one gets me at least three years, like the last one.

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• Sync Your Windows Computer with Your Ubuntu One Account [Desktop Client]

  - by Asian Angel

  Do you have a Windows computer that needs to be synced with the Ubuntu systems connected to your Ubuntu One account? Not a problem. Just grab a copy of the Ubuntu One Desktop Client and in just a few minutes your Windows system will be feeling the Ubuntu love. Once you get the desktop client installed you will see a new System Tray Icon waiting for you. Access the Context Menu and select Add this computer to start the syncing process. Enter your account details into the login window that appears and click Connect to Ubuntu One. Go back to the System Tray Icon, access the Context Menu, and select Synchronize Now. You can monitor the progress as small desktop notification messages keep you updated during the synchronizing process. The newly synchronized files will be placed in an Ubuntu One Folder under Documents/My Documents. Here is a quick peek at the Preferences Window. The only odd thing (bug) that we noticed with the whole setup was “Disconnected” being displayed even though our system was freshly synchronized and logged in. Note: Works on Windows XP (with SP3 & Windows Installer 4.5), Vista, and Windows 7. You will need to have the .NET 4 Framework installed (links for both installer types provided below). Need to access your Ubuntu One account directly through your browser? Then see our article on Accessing and Managing Your Ubuntu One Account in Chrome and Iron. Links Download the Ubuntu One Desktop Client [Ubuntu One Wiki] *Click on the (https://one.ubuntu.com/windows/beta) link to start the download. Microsoft .NET Framework 4 (Standalone Installer) [Microsoft] Microsoft .NET Framework 4 (Web Installer) [Microsoft] Latest Features How-To Geek ETC Learn To Adjust Contrast Like a Pro in Photoshop, GIMP, and Paint.NET Have You Ever Wondered How Your Operating System Got Its Name? Should You Delete Windows 7 Service Pack Backup Files to Save Space? What Can Super Mario Teach Us About Graphics Technology? Windows 7 Service Pack 1 is Released: But Should You Install It? How To Make Hundreds of Complex Photo Edits in Seconds With Photoshop Actions Awesome 10 Meter Curved Touchscreen at the University of Groningen [Video] TV Antenna Helper Makes HDTV Antenna Calibration a Snap Turn a Green Laser into a Microscope Projector [Science] The Open Road Awaits [Wallpaper] N64oid Brings N64 Emulation to Android Devices Super-Charge GIMP’s Image Editing Capabilities with G’MIC [Cross-Platform]

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• Invitation: Oracle EMEA Analytics & Data Integration Partner Forum, 12th November 2012, London (UK)

  - by rituchhibber

  Oracle PartnerNetwork | Account | Feedback INVITATIONORACLE EMEA ANALYTICS & DATA INTEGRATION PARTNER FORUM MONDAY 12TH NOVEMBER, 2012 IN LONDON (UK) Dear partner Come to hear the latest news from Oracle OpenWorld about Oracle BI & Data Integration, and propel your business growth as an Oracle partner. This event should appeal to BI or Data Integration specialised partners, Executives, Sales, Pre-sales and Solution architects: with a choice of participation in the plenary day and then a set of special interest (technical) sessions. The follow on breakout sessions from the 13th November provide deeper dives and technical training for those of you who wish to stay for more detailed and hands-on workshops.Keynote: Andrew Sutherland, SVP Oracle Technology. Data Integration can bring great value to your customers by moving data to transform their business experiences in Oracle pan-EMEA Data Integration business development and opportunities for partners. Hot agenda items will include: The Fusion Middleware Stack: Engineered to work together A complete Analytics and Data Integration Solution Architecture: Big Data and Little Data combined In-Memory Analytics for Extreme Insight Latest Product Development roadmap for Data Integration and Analytics Venue: Oracles London CITY Moorgate OfficesDuring this event you can learn about partner success stories, participate in an array of break-out sessions, exchange information with other partners and enjoy a vibrant panel discussion. Places are limited, Register your seat today! To register to this event CLICK HERE Note: Registration for the conference and the deeper dives and technical training is free of charge to OPN member Partners, but you will be responsible for your own travel and hotel expenses. Event Schedule November 12th:Day 1 Main Plenary Session : Full day, starting 10.30 am.Oracle Hosted Dinner in the Evening November 13th:onwards Architecture Masterclass : IM Reference Architecture – Big Data and Little Data combined(1 day) BI-Apps Bootcamp(4-days) Oracle Data Integrator and Oracle Enterprise Data Quality workshop(1-day) Golden Gate Workshop(1-day) For further information and detail download the Agenda (pdf) or contact Michael Hallett at [email protected] look forward to seeing you in there. Best regards, Mike HallettAlliances and Channels DirectorBI & EPM Oracle EMEAM.No: +44 7831 276 989 [email protected] Duncan HarveyBusiness Development Directorfor Data IntegrationM.No: +420 608 283 [email protected] Milomir VojvodicBusiness Development Manager for Data IntegrationM.No: +420 608 283 [email protected] Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Contact PBC | Legal Notices and Terms of Use | Privacy

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• Before the Summit of 2012

  - by Ajarn Mark Caldwell

  Today, Monday, was the first day of the PASS Summit Preconference training events, but instead I spent the day at the free SQL in the City event put on by Red Gate. For me this was not a financial decision (pre-con sessions cost extra above the general Summit registration) but rather a matter of interest.  I had already included money for pre-cons in this year’s training budget, but none of them really stood out to me, so even if the Red-Gate event were not going on at the same time, I probably would not have gone to any pre-cons this year.  However, the topics being presented at the SQL in the City event were of great interest to me.  There promised to be good information on Continuous Integration and automated deployment of database changes, which lately has been a real hot topic at my work.  And indeed, Red-Gate announced the release of a new tool (still in Early Access Program…a.k.a. Beta) which is called the Deployment Manager.  Since we are in the middle of a TFS implementation project, it will be interesting to see how this plays out and compares to what we put together with the automated builds in TFS.  But, as I understand it, the primary focus of Deployment Manager is not to be the Build process (Red Gate uses JetBrains’ Team City for that in their shop) but rather to aid in the deployment of those build packages, as well as providing easy rollback and a good visualization of which versions of software are in which environments.  It looks promising and I’ve already downloaded the installer package to play with it later. Overall, I was quite impressed with the SQL in the City event.  Having heard many current and past members of the PASS Board of Directors describe the challenges of putting on a large conference, and the growing pains that the PASS Summit has gone through, I am even more impressed that the Red Gate event ran as smoothly as it did.  And it is quite impressive the amount of money that Red Gate must have spent given that this was a no-charge event to attend, they had a very nice hot lunch, and the after-event drinks celebration.  Well done, folks! Of course it was great to hear from a variety of speakers.  Today I listened to some folks from Red Gate like Grant Fritchey (blog | @GFritchey) and David Atkinson (Product Manager for SQL Source Control and now the Deployment Manager tool set); and also Brent Ozar (blog | @BrentO) and Buck Woody (blog | @BuckWoody).  By the way, if you have never seen either Brent or Buck speak, you really should.  Different styles, but both are very entertaining and educational at the same time.  I love Buck’s sense of humor (here’s a tip…don’t be late to Buck’s session or you’ll become part of the presentation) and I praise Brent’s slides.  Brent’s style very much reminds me of that espoused by Garr Reynolds on his Presentation Zen blog (and book) and I am impressed that he can make a technical presentation so engaging. It was a great day, a great way to kick off the week, and I am excited to get into the full Summit!

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• The Politics of Junk Filtering

  - by mikef

  If the national postal service, such as the Royal Mail in the UK, were to go through your letters and throw away all the stuff it considered to be junk instead of delivering it to you, you might be rather pleased until you discovered that it took a too liberal decision about what was junk. Catalogs you'd asked for? Junk! Requests from charities? Who needs them! Parcels from competing carriers? Toss them away! The possibility for abuse for an agency that was in a monopolistic position is just too scary to tolerate. After all, the postal service could charge 'consultancy fees' to any sender who wanted to guarantee that his stuff got delivered, or they could even farm this out to other companies. Because Microsoft Outlook is just about the only email client used by the international business community in the west, its' SPAM filter is the final arbiter as to what gets read. My Outlook 2007, set to the default settings, junks all the perfectly innocent email newsletters that I subscribe to. Whereas Google Mail, Yahoo, and LIVE are all pretty accurate in detecting spam, Outlook makes all sorts of silly mistakes. The documentation speaks techno-babble about 'advanced heuristics', but the result boils down to an inaccurate mess. The more that Microsoft fiddles with it, the stickier the mess. To make matters worse, it still lets through obvious spam. The filter is occasionally updated along with other automatic 'security' updates you opt for automatic updates. As an editor for a popular online publication that provides a newsletter service, this is an obvious source of frustration. We follow all the best-practices we know about. We ensure that it is a trivial task to opt out of receiving it. We format the newsletter to the requirements of the Service Providers. We follow up, and resolve, every complaint. As a result, it gets delivered. It is galling to discover that, after all that effort, Outlook then often judges the contents to be junk on a whim, so you don't get to see it. A few days ago, Microsoft published the PST file format specification, under pressure from a European Union interoperability investigation by ECIS (the European Committee for Interoperable Systems). The objective was that other applications could then access existing PST files so as to migrate from existing Outlook installations to other solutions. Joaquín Almunia, the current competition commissioner, should now turn his attention to the more subtle problems of Microsoft Outlook. The Junk problem seems to have come from clumsy implementation of client-side spam filtering rather than from deliberate exploitation of a monopoly on the desktop email client for businesses, but it is a growing problem nonetheless. Cheers, Michael Francis

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• How to design a scalable notification system?

  - by Trent

  I need to write a notification system manager. Here is my requirements: I need to be able to send a Notification on different platforms, which may be totally different (for exemple, I need to be able to send either an SMS or an E-mail). Sometimes the notification may be the same for all recipients for a given platform, but sometimes it may be a notification per recipients (or several) per platform. Each notification can contain platform specific payload (for exemple an MMS can contains a sound or an image). The system need to be scalable, I need to be able to send a very large amount of notification without crashing either the application or the server. It is a two step process, first a customer may type a message and choose a platform to send to, and the notification(s) should be created to be processed either real-time either later. Then the system needs to send the notification to the platform provider. For now, I end up with some though but I don't know how scalable it will be or if it is a good design. I've though of the following objects (in a pseudo language): a generic Notification object: class Notification { String $message; Payload $payload; Collection<Recipient> $recipients; } The problem with the following objects is what if I've 1.000.000 recipients ? Even if the Recipient object is very small, it'll take too much memory. I could also create one Notification per recipient, but some platform providers requires me to send it in batch, meaning I need to define one Notification with several Recipients. Each created notification could be stored in a persistent storage like a DB or Redis. Would it be a good it to aggregate this later to make sure it is scalable? On the second step, I need to process this notification. But how could I distinguish the notification to the right platform provider? Should I use an object like MMSNotification extending an abstract Notification? or something like Notification.setType('MMS')? To allow to process a lot of notification at the same time, I think a messaging queue system like RabbitMQ may be the right tool. Is it? It would allow me to queue a lot of notification and have several worker to pop notification and process them. But what if I need to batch the recipients as seen above? Then I imagine a NotificationProcessor object for which I could I add NotificationHandler each NotificationHandler would be in charge to connect the platform provider and perform notification. I can also use an EventManager to allow pluggable behavior. Any feedbacks or ideas? Thanks for giving your time. Note: I'm used to work in PHP and it is likely the language of my choice.

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• Am 10.02. startet WebCast-Serie für Java Entwickler und WebLogic Interessenten: WebLogic Developer - Get the latest on Oracle WebLogic Server and Java EE 6

  - by Thomas Leopold

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Accelerate Your Development with Oracle WebLogic Suite Many organisations are reducing travel, conference, and training budgets for their developers without any change to the results expected of those developers. So how can you keep up with the latest developments?By receiving training, delivered free of charge, at your desk!Join us during February and March for a series of online events designed and run by the development team at Oracle. Learn how Oracle WebLogic Suite enables a whole new level of productivity for enterprise developers.Virtual Developer Day - 10th FebruaryStarting with our Virtual Developer Day on 10th February, join us for a blend of hands-on labs, live chat and presentations covering the latest on WebLogic, Java EE 6 and the programming tenets that have made it a true platform breakthrough.Weekly WebLogic Webcasts from 17th February to 17th MarchAfterwards, join us every week from 17th February to 17th March for our weekly one-hour webcasts where we will show you how to build an application from the ground up using Java and JEE technologies. Presented by the engineering team for WebLogic, these webcasts will be of great value to developers and architects, not just those already using WebLogic.For registration, full session abstracts and schedule please click here. Don't miss out! Register now to join our virtual events and keep up with all the latest developments. Find out more and register now Copyright © 2011, Oracle Corporation and/or its affiliates.All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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• Strengthening code with possibly useless exception handling

  - by rdurand

  Is it a good practice to implement useless exception handling, just in case another part of the code is not coded correctly? Basic example A simple one, so I don't loose everybody :). Let's say I'm writing an app that will display a person's information (name, address, etc.), the data being extracted from a database. Let's say I'm the one coding the UI part, and someone else is writing the DB query code. Now imagine that the specifications of your app say that if the person's information is incomplete (let's say, the name is missing in the database), the person coding the query should handle this by returning "NA" for the missing field. What if the query is poorly coded and doesn't handle this case? What if the guy who wrote the query handles you an incomplete result, and when you try to display the informations, everything crashes, because your code isn't prepared to display empty stuff? This example is very basic. I believe most of you will say "it's not your problem, you're not responsible for this crash". But, it's still your part of the code which is crashing. Another example Let's say now I'm the one writing the query. The specifications don't say the same as above, but that the guy writing the "insert" query should make sure all the fields are complete when adding a person to the database to avoid inserting incomplete information. Should I protect my "select" query to make sure I give the UI guy complete informations? The questions What if the specifications don't explicitly say "this guy is the one in charge of handling this situation"? What if a third person implements another query (similar to the first one, but on another DB) and uses your UI code to display it, but doesn't handle this case in his code? Should I do what's necessary to prevent a possible crash, even if I'm not the one supposed to handle the bad case? I'm not looking for an answer like "(s)he's the one responsible for the crash", as I'm not solving a conflict here, I'd like to know, should I protect my code against situations it's not my responsibility to handle? Here, a simple "if empty do something" would suffice. In general, this question tackles redundant exception handling. I'm asking it because when I work alone on a project, I may code 2-3 times a similar exception handling in successive functions, "just in case" I did something wrong and let a bad case come through.

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• Designing for an algorithm that reports progress

  - by Stefano Borini

  I have an iterative algorithm and I want to print the progress. However, I may also want it not to print any information, or to print it in a different way, or do other logic. In an object oriented language, I would perform the following solutions: Solution 1: virtual method have the algorithm class MyAlgoClass which implements the algo. The class also implements a virtual reportIteration(iterInfo) method which is empty and can be reimplemented. Subclass the MyAlgoClass and override reportIteration so that it does what it needs to do. This solution allows you to carry additional information (for example, the file unit) in the reimplemented class. I don't like this method because it clumps together two functionalities that may be unrelated, but in GUI apps it may be ok. Solution 2: observer pattern the algorithm class has a register(Observer) method, keeps a list of the registered observers and takes care of calling notify() on each of them. Observer::notify() needs a way to get the information from the Subject, so it either has two parameters, one with the Subject and the other with the data the Subject may pass, or just the Subject and the Observer is now in charge of querying it to fetch the relevant information. Solution 3: callbacks I tend to see the callback method as a lightweight observer. Instead of passing an object, you pass a callback, which may be a plain function, but also an instance method in those languages that allow it (for example, in python you can because passing an instance method will remain bound to the instance). C++ however does not allow it, because if you pass a pointer to an instance method, this will not be defined. Please correct me on this regard, my C++ is quite old. The problem with callbacks is that generally you have to pass them together with the data you want the callback to be invoked with. Callbacks don't store state, so you have to pass both the callback and the state to the Subject in order to find it at callback execution, together with any additional data the Subject may provide about the event is reporting. Question My question is relative to the fact that I need to implement the opening problem in a language that is not object oriented, namely Fortran 95, and I am fighting with my usual reasoning which is based on python assumptions and style. I think that in Fortran the concept is similar to C, with the additional trouble that in C you can store a function pointer, while in Fortran 95 you can only pass it around. Do you have any comments, suggestions, tips, and quirks on this regard (in C, C++, Fortran and python, but also in any other language, so to have a comparison of language features that can be exploited on this regard) on how to design for an algorithm that must report progress to some external entity, using state from both the algorithm and the external entity ?

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• SSIS and StreamInsight Working Together.

  I have been thinking a lot recently about what it would be like to have StreamInsight and SSIS working together.  Well the CAT team have produced a paper on some of our options here. Here are some of my thoughts. There is of course a slight mismatch in their types of usage.  StreamInsight is an Event Stream processing engine capable of operating on new data in the sub second timeframe.  The engine allows you to do real time analytics and take decisions on events that have potentially only just happened.  SSIS on the other hand is a batch processing engine.  In general I do not like having to invoke the same package more than once every 90 seconds or so as it can start to get expensive.  Usually when doing batch processing we have an hour or longer of grace before we have to move data from A –> B. StreamInsight operates on streams of data.  Before anyone mentions it yes I know StreamInsight is equally adept at using the IEnumerable interface, but I would argue live streaming and real-time analytics is a primary goal of the product.  SSIS does not have an “Always On” button I do not like the idea of embedding StreamInsight inside SSIS using a transform particularly.  It means StreamInsight becomes a batch processing engine because it can only operate when the SSIS package is running and SSIS is in charge of when that happens. If I am to have StreamInsight within SSIS then I prefer to have StreamInsight on the adapters.  This way you can force the adapters to stay open and introduce events into your Pipeline.   SSIS has a much richer set of transforms out of the box than StreamInsight.  Although “Always On” was not a design goal of SSIS I have used it like this and it works just fine. SSIS being called from within StreamInsight, now that excites me.  see below   For a while now I have been thinking what it would be like to decouple the Data Flow task from the SSIS package and expose it as something with which you can interact.  Anything can instantiate this version of a DFT as it would expose one or more  input interfaces and one or more output interfaces.  I can imagine that this would be a big hit when moving to “The Cloud” as well.  I could see the Data Flow task maybe being hosted in Azure Appfabric or some such layer. StreamInsight would be able to take advantage of this as well.   I am interested to see where this goes and will be pressing for more meat around the subject when I visit Redmond soon.

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• Oracle SOA Partner Community Forum Lisbon, Portugal &ndash; April 21st 2010

  - by Jürgen Kress

  We would like to invite you to attend our SOA Partner Community Forum that will be in held in Lisbon, April 21, 2010 The Oracle SOA Partner Community Forum is a wonderful opportunity to: Meet with Oracle SOA and BPM Product management Exchange thoughts and knowledge with SOA and BPM experts Learn from successful SOA implementation Network within the Oracle SOA Partner Community During this highly informative event you can learn about partner success stories, participate in an array of breakout sessions, exchange information with other partners and enjoy a vibrant panel discussion. Places are limited, so register today. Registration only takes a few minutes and it is free of charge. By registration you will confirm that you will attend to the event. Seminar is free. In the event that you cancel your registration after April 16th 2010 Oracle may request that you will pay late cancellation fee of € 150. Please visit our website for further information. Alternatively, if you require assistance or have any queries please contact Jürgen Kress. Agenda 10:00     Welcome & Introduction 10:15     SOA Cloud presentation 11:15     SOA Partner Sales Campaign 12:30     Lunch break 13:15     Partner Reference Case 14:15     BPMN 2.0 15:00     Cocktail reception   Location: Lagoas Park Hotel 2740-245, Porto Salvo, Oeiras For partners with BPM 11g opportunities we will offer an advanced workshop on Thursday April 22nd and Friday April 23rd hosted by Clemens Utschig-Utschig. If you are interested please contact Jürgen Kress.   Quotes from previous SOA Partner Community Forums "The SOA Partner Community Forum was a first-rate event that provided a balanced agenda of vendor-specific and vendor-neutral content pertaining to modern-day service-oriented computing technologies and practices. I enjoyed the opportunity to provide an objective voice on the topics I consider most important for today's IT practitioners to fully leverage the many patterns, principles, and service technology innovations that comprise the next-generation SOA platform." Thomas Erl, SOA Systems Inc., SOASchool.com “The Community is an excellent forum for Partners to hear about each others success stories on SOA, especially BPEL and ODI” Jørn F. Schurink, Competence Expert Oracle Technologies Logica “The Community is the best source for information around Oracle SOA a wonderful platform with many interesting contacts and discussions”. Torsten Winterberg, Opitz Consulting “The regular meetings of the SOA Partner Community are a perfectly organized platform for learning the latest in Oracle SOA tooling by extraordinary speakers and for vivid discussions with practitioners about SOA challenges and design solutions. This is the best opportunity to build and deepen a network with the brightest and most passionate protagonists in Oracle SOA world in EMEA.” Hajo Normann, HP Services Technorati Tags: soa partner community forum,soa,event

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• Best practice for marking a bug as resolved in Bugzilla ?

  - by Vincent B.

  I am wondering what is the best way to handle the situation of marking a bug as resolved and providing a version of component/product in which this fix can be found. Context For a project I am working on, we are using Bugzilla for issue tracking, and we have the following: A product "A" with a version number like vA.B.C.D, This product "A" have the following components: Component "C1" with a version number like vA.B.C.D, Component "C2" with a version number like vA.B.C.D, Component "C3" with a version number like vA.B.C.D. Internally we keep track of which component versions have been used to generate the product A version vA.B.C.D. Example: Product "A" version v1.0.0.0 has been produced from component "C1" v1.0.0.3, component "C2" v1.3.0.0 and component "C3" v2.1.3.5. And Product "A" version v1.0.1.0 has been produced from component "C1" v1.0.0.4, component "C2" v1.3.0.0 and component "C3" v2.1.3.5. Each component is a SVN repository. The person in charge of generating the product "A" have only access to the different components tags folder in SVN, and not the trunk of each component repository. Problem Now the problem is the following, when a bug is found in the product "A", and that the bug is related to Component "C1", the version of product "A" is chosen (e.g. v1.0.0.0), and this version allow the developer to know which version of component "C1" has the bug (here it will be v1.0.0.3). A bug report is created. Now let's say that the developer responsible for component "C1" corrects the bug, then when the bug seems to be fixed and after some test and validation, the developer generates a new tag for component "C1", with the version v1.0.0.4. At this time, the developer of component "C1" needs to update the bug report, but what is the best to do: Mark the bug as resolved/fixed and add a comment saying "This bug has been fixed in the tags v1.0.0.4 of C1 component" ? Keep the bug as assigned, add a comment saying "This bug has been fixed in the tags v1.0.0.4 of C1 component, update this bug status to resolved for the next version of the product that will be generated with the newest version (v1.0.0.4 of C1)" ? Another possible way to deal with this problem. Right now the problem is that when a product component CX is fixed, it is not sure in which future version of the product A it will be included, so it is for me not possible to say in which version of the product it will be solved, but it is possible to say in which version of the Component CX it has been solved. So when do we need to mark a bug as solved, when the product A version include the fixed version of CX, or only when CX component has been fixed ? Thanks for your personal feedback and ideas about this !

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• Best practice while marking a bug as resolved with Bugzilla (versioning of product and components)

  - by Vincent B.

  I am wondering what is the best way to handle the situation of marking a bug as resolved and providing a version of component/product in which this fix can be found. Context For a project I am working on, we are using Bugzilla for issue tracking, and we have the following: A product "A" with a version number like vA.B.C.D, This product "A" have the following components: Component "C1" with a version number like vA.B.C.D, Component "C2" with a version number like vA.B.C.D, Component "C3" with a version number like vA.B.C.D. Internally we keep track of which component versions have been used to generate the product A version vA.B.C.D. Example: Product "A" version v1.0.0.0 has been produced from component "C1" v1.0.0.3, component "C2" v1.3.0.0 and component "C3" v2.1.3.5. And Product "A" version v1.0.1.0 has been produced from component "C1" v1.0.0.4, component "C2" v1.3.0.0 and component "C3" v2.1.3.5. Each component is a SVN repository. The person in charge of generating the product "A" have only access to the different components tags folder in SVN, and not the trunk of each component repository. Problem Now the problem is the following, when a bug is found in the product "A", and that the bug is related to Component "C1", the version of product "A" is chosen (e.g. v1.0.0.0), and this version allow the developer to know which version of component "C1" has the bug (here it will be v1.0.0.3). A bug report is created. Now let's say that the developer responsible for component "C1" corrects the bug, then when the bug seems to be fixed and after some test and validation, the developer generates a new tag for component "C1", with the version v1.0.0.4. At this time, the developer of component "C1" needs to update the bug report, but what is the best to do: Mark the bug as resolved/fixed and add a comment saying "This bug has been fixed in the tags v1.0.0.4 of C1 component" ? Keep the bug as assigned, add a comment saying "This bug has been fixed in the tags v1.0.0.4 of C1 component, update this bug status to resolved for the next version of the product that will be generated with the newest version (v1.0.0.4 of C1)" ? Another possible way to deal with this problem. Right now the problem is that when a product component CX is fixed, it is not sure in which future version of the product A it will be included, so it is for me not possible to say in which version of the product it will be solved, but it is possible to say in which version of the Component CX it has been solved. So when do we need to mark a bug as solved, when the product A version include the fixed version of CX, or only when CX component has been fixed ? Thanks for your personal feedback and ideas about this !

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• Cool Tools You Can Use: Validation Templates for PeopleSoft Contracts Processes

  - by Mark Rosenberg

  This is the first in a series of postings we’ll be making under the heading of Cool Tools You Can Use. Our PeopleSoft product management team identified the need for this series after reflecting on the many conversations we have each year with our PeopleSoft community members. During these conversations, we were discovering that customers and implementation partners were often not aware that solutions exist to the problems they were trying to address and that the solutions were readily available at no additional charge. Thus, the Cool Tools You Can Use series will describe the business challenge we’ve heard, the PeopleSoft solution to the challenge, and how you can learn more about the solution so that everyone can be sure to make full use of what PeopleSoft applications have to offer. The first cool tool we’ll look at is the Validation Template for PeopleSoft Contracts Process Requests, which was first released in December 2013 as part of PeopleSoft Contracts 9.2 Update Image 4. The business issue our customers highlighted to us is the need to tightly control but easily configure and manage the scope of data that any user can process when initiating a process. Control of each user’s span of impact is essential to reducing billing reconciliation issues, passing span of authority audits, and reducing (or even eliminating) the frequency of unexpected process results.  Setting Up the Validation Template for a PeopleSoft Contracts Process With the validation template, organizations can easily and quickly ensure the software restricts the scope of transactions a user can affect and gives organizations the confidence to know that business processes are being governed effectively. Additionally, this control of PeopleSoft Contracts process requests can be applied and easily maintained and adjusted from a web browser thereby enabling analysts to administer the rules without having to engage software developers to customize the software. During the field validation template setup, an analyst specifies the combinations of fields that must contain values when a user tries to setup a run control and initiate a PeopleSoft Contracts process from a process request page. For example, for the Process Limits component, an organization could require that users enter a valid combination of values for the business unit, contract, and contract type fields or a value in the contract administrator field. Until the user enters a valid combination of entries on the process request page, he cannot launch the process. With the validation template activated for process request pages, organizations can be confident that PeopleSoft Contracts users will not accidentally begin generating invoices or triggering other revenue management processes for transactions beyond their scope of authority. To learn more about the Validation Template, please review the Defining Validation Templates section of the PeopleSoft Contracts PeopleBooks. 

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• Oracle Service Cloud May 2014 Release – Focus on your driving by JP Saunders

  - by Tuula Fai

  The next time you’re twiddling dials on your car’s dashboard to get the air to blow in the right direction, and the right song to play on the stereo, while pulling on the wires to charge your phone and punching in passwords to re-sync your hands-free headset to take a call, consider this… Does having a better dashboard UI in your car improve your driving performance? The Tesla car has one of the most modern and intuitive dashboards in any commercial car today. It is actually based on the design of a smart phone, which can download apps and updates directly from the cloud.  The 17” touchscreen, Lynx-based dashboard totally integrates all channels and devices, allowing the driver to focus on the smooth driving and power of this luxury (toy) car.  What the folks at Tesla didn't do was avoid the complexity of our needs. Instead, they streamlined them. And, while we might not all be able to afford a Tesla, their approach demonstrates that a modern UI approach can ultimately make a positive difference in our lives and businesses.  This is why the productivity and effectiveness of a Modern Contact Center is many times greater than that of a traditional contact center. Agents in a Modern Contact Center get to focus on the task at hand, the customer engagement, rather than stumbling their way through Lego blocks of complexity.  The Oracle Service Cloud is a modern approach to customer service that empowers your agents to achieve greater focus on improving your operational and strategic success through streamlined business processes.  Here are some of the recent May 2014 release highlights to the Oracle Service Cloud: Performance Enhanced Desktop UI A modern agent desktop interface that optimizes clumsy tasks, logins, screens and workflows and is optimized for agent and system performance. Improvements include performance for drag-and-drop configurable views, saved searches, and improved caching for high-speed performance even during disconnected or slow internet access.  Customer Experience Routing A streamlined automatic way to connect the right customer need to the best agent skills, based on multidimensional variables such as product skills, language skills, workload, call volume to optimize the connection and resolution experience. On-The-Go Mobile Improvements to the Agent mobile app that extend connectivity to websites, and customer surveys that are mobile-ready and rendered for any device, and ensure the customer’s voice is captured while the insight is still top of mind.  Infused Social Engagement Enhancements to infused social capabilities allow agents to respond in social threads directly from within the agent desktop, with the information becoming part of the incident record for automatic actions (such as replay or escalate) triggered off the response. Front-End Siebel Contact Center The market leading online Web Customer Self-Service interface from the Oracle Service Cloud, is now out-of-the-box ready for Oracle Siebel customers. Deploy a new online web self-service interface in a matter of weeks to have customers self-serve and self-solve answers, with escalated incidents routed directly into the Oracle Siebel Contact Center. For more information on the latest enhancements for the Oracle Service Cloud, please see the Oracle Service Cloud May 2014 Capabilities and Benefits. Related blogs: Oracle Service Cloud Feb 2014

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• GWT: Generate more complete crawl error report

  - by Mike

  I'm a developer in charge of managing Webmasters and related issues (including correcting crawl errors) for dozens (hundreds, maybe?) of active sites and as part of my duties I create a report of every discrepancy, including all pages generating a 404 and all pages that link to those pages. Currently within Webmaster Tools I'm able to download a csv file of all pages with a 404 response, but I'm then having to manually click on every single one of those links and copy the "linked from" field to paste into my spreadsheet. This is extremely tedious and seems unnecessary; I would expect the ability to download all that data at once. I'm ultimately looking for the end result of one csv file that has every url with a 404, but also has every url that links to each one of them. Am I overlooking this functionality somewhere or does anyone have a good solution? Edit 1 (2/11/2013): Example of what the csv output looks like now: URL,Response Code,News Error,Detected,Category http://www.abcdef.com/123.php,404,,11/12/13,Not found http://www.abcdef.com/456.php,404,,11/12/13,Not found Which is great, but let's say 123.php has 5 pages that link to it. Now I have to duplicate that row in my spreadsheet 4 more times, then go into Webmasters, get all the url's that link to the page, and add that data to my spreadsheet. The output I would prefer: URL,Response Code,Linked From,News Error,Detected,Category http://www.abcdef.com/123.php,404,http://www.ghijkl.com/naughtypage1.php,,11/12/13,Not found http://www.abcdef.com/123.php,404,http://www.ghijkl.com/naughtypage2.php,,11/12/13,Not found http://www.abcdef.com/123.php,404,http://www.ghijkl.com/naughtypage3.php,,11/12/13,Not found http://www.abcdef.com/456.php,404,http://www.ghijkl.com/naughtypage1.php,,11/12/13,Not found http://www.abcdef.com/456.php,404,http://www.ghijkl.com/naughtypage2.php,,11/12/13,Not found http://www.abcdef.com/456.php,404,http://www.ghijkl.com/naughtypage3.php,,11/12/13,Not found Note the (hypothetical) addition of a "Linked From" column, as well as the fact there are only 2 unique URL's now (like before) but all of the "Linked To" pages are shown in one report. Edit 2 (2/12/2013): To clarify, my question is less about detecting and correcting 404's, but more about generating a report of what Google has listed as errors. Oftentimes, these errors aren't even valid anymore but I still need documentation to show that Google detected a problem and that problem is now fixed. Many of the "linked from" url's I find are actually outdated, cached resources. For example, I'll frequently see that the linked-from url is the sitemap, which is actually an old sitemap cached by Google that points to an old page. Neither the sitemap or old page exist, but they still appear in my crawl error reports because they are cached resources.

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• Pay in the future should make you think in the present

  - by BuckWoody

  Distributed Computing - and more importantly “-as-a-Service” models of computing have a different cost model. This is something that sounds obvious on the surface but it’s often forgotten during the design and coding phase of a project. In on-premises computing, we’re used to purchasing a server and all of the hardware infrastructure and software licenses needed not only for one project, but several. This is an up-front or “sunk” cost that we consume by running code the organization needs to perform its function. Using a direct connection over wires you’ve already paid for, we don’t often have to think about bandwidth, hits on the data store or the amount of compute we use - we just know more is better. In a pay-as-you-go model, however, each of these architecture decisions has a potential cost impact. The amount of data you store, the number of times you access it, and the amount you send back all come with a charge. The offset is that you don’t buy anything at all up-front, so that sunk cost is freed up. And financial professionals know that money now is worth more than money later. Saving that up-front cost allows you to invest it in other things. It’s not just that you’re using things that now cost money - it’s that the design itself in distributed computing has a cost impact. That can be a really good thing, such as when you dynamically add capacity for paying customers. If you can tie back the cost of a series of clicks to what a user will pay to do so, you can set a profit margin that is easy to track. Here’s a case in point: Assume you are using a large instance in Windows Azure to compute some data that you retrieve from a SQL Azure database. If you don’t monitor the path of the application, you may not know what you are really using. Since you’re paying by the size of the instance, it’s best to maximize it all the time. Recently I evaluated just this situation, and found that downsizing the instance and adding another one where needed, adding a caching function to the application, moving part of the data into Windows Azure tables not only increased the speed of the application, but reduced the cost and more closely tied the cost to the profit. The key is this: from the very outset - the design - make sure you include metrics to measure for the cost/performance (sometimes these are the same) for your application. Windows Azure opens up awesome new ways of doing things, so make sure you study distributed systems architecture before you try and force in the application design you have on premises into your new application structure.

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• OpenWorld in Small Bites

  - by Kathryn Perry

  Fifty thousand attendees -- that's bigger than the cities some of us live in. Monday morning it took 20 minutes to get from Hall D in Moscone North to a conference room in Moscone South -- the crowds were crushing! A great start to a great week! Larry is as big a name as ever on the program schedule and on the Moscone stage. People were packed in Hall D and clustered around every big screen TV. He stayed on script as he laid out Oracle's SaaS, PaaS, and IaaS strategies. Every seat in Chris Leone's Fusion Apps Cloud Overview was filled on Monday morning. Oracle employees who wanted to get in were turned away. And the same thing happened in the repeat session on Wednesday. Our newest suite of apps is hot! Speaking of hot, the weather was made to order. Then it turned very San Francisco-like on Wednesday afternoon. Downright cold for those who trusted SF temps to hold in the 80's. Who did you follow on Twitter during the conference? So many voices, opinions, and convos! Great combo of social media and sharp minds. Be sure to follow @larryellison, @stevenrmiranda, and @Oracle for updates and MyPOVs. Keywords for the Apps customers at the conference were cloud, mobile, and social. Every day, every session, every speaker. Wednesday afternoon, 4 pm at the Four Seasons hotel. A large roomful of analysts and influencers firing questions at a panel of eight Fusion customers. Steve Miranda moderating. Good energy and a great exchange of information and confidence. Word on the street is that OpenWorld has outgrown San Francisco -- but moving it seems unthinkable. The city isn't just a backdrop for an industry conference - it's a headliner right up there with Larry Ellison and Pearl Jam. As you can imagine, electrical outlets were in high demand at every venue. The most popular hotels and bars near Moscone designed their interiors around accessible electrical power strips. People are plenty willing to buy a drink while they grab a charge. Wednesday afternoon, 4 pm at the Four Seasons hotel. A large roomful of analysts and influencers firing questions at a panel of eight Fusion customers. Steve Miranda moderating. Good energy and a great exchange of information and confidence. Treasure Island in the dark. Eddy Vedder has an amazing voice! And Kings of Leon over delivered on people's expectations. It was cold. It was windy. It was very fun. One analyst said it's the best customer appreciation party in the industry. 

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• Motivating yourself to actually write the code after you've designed something

  - by dpb

  Does it happen only to me or is this familiar to you too? It's like this: You have to create something; a module, a feature, an entire application... whatever. It is something interesting that you have never done before, it is challenging. So you start to think how you are going to do it. You draw some sketches. You write some prototypes to test your ideas. You are putting different pieces together to get the complete view. You finally end up with a design that you like, something that is simple, clear to everybody, easy maintainable... you name it. You covered every base, you thought of everything. You know that you are going to have this class and that file and that database schema. Configure this here, adapt this other thingy there etc. But now, after everything is settled, you have to sit down and actually write the code for it. And is not challenging anymore.... Been there, done that! Writing the code now is just "formalities" and makes it look like re-iterating what you've just finished. At my previous job I sometimes got away with it because someone else did the coding based on my specifications, but at my new gig I'm in charge of the entire process so I have to do this too ('cause I get payed to do it). But I have a pet project I'm working on at home, after work and there is just me and no one is paying me to do it. I do the creative work and then when time comes to write it down I just don't feel like it (lets browse the web a little, see what's new on P.SE, on SO etc). I just want to move to the next challenging thing, and then to the next, and the next... Does this happen to you too? How do you deal with it? How do you convince yourself to go in and write the freaking code? I'll take any answer.

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• Big Companies Influence Retail in 2010

  - by David Dorf

  From a retail industry perspective, 2010 will go down as the year mobile went mainstream, the economy recovered from the crash, and Facebook surpassed Google as the most influential online property. While the economy certainly had the biggest impact on the retail industry, a few big companies also exerted influence. Here's a rundown and a look back at 2010: Apple -- Steve Jobs and company continued to lead the mobile pack. Consumers are using their iPhones to shop, retailers are using the iPod Touch for mobile checkout, and both are embracing the iPad as the next wave of technology. The Next Technology from Apple Mobile Platforms in Retail Apple Stores, Touch2Systems, and the iPad Google -- Not to be outdone, Google's Android platform grew faster than Apple's, plus they support QRCodes natively and will probably beat Apple to NFC. Google Checkout, Product Search, and Boutiques.com continue to impact the e-commerce scene. Google Leverages Like.com Facebook -- While the movie The Social Network certainly made Facebook a household name, Connect, Places, and seeing the "like" button all over the Web really pushed Facebook everywhere. 2010 set the foundations for f-commerce. Facebook Participatory Promotions Crowd Savers What's the value of a Facebook fan? Step Aside Google Leveraging Social Networks for Retail Social Shopping at Nine West Groupon -- This newcomer executed on a simple concept flawlessly, making them the fasted company to reach $1B in revenue. (See cool chart from Silicon Alley Insider.) Google's offer of $5-6B wasn't enough, so now they are raising an additional $1B in funding, presumably to buy-up all the copycats across the globe. Changing the Way We Shop Amazon -- As if leading the e-commerce charge wasn't enough, Amazon shook things up with their purchase of Woot and release of their Price Checker mobile app. They continue to push boundaries with Kindle, and don't seem worried about the iPad at all. You Can't Win on Price Amazon Looks at Your Social Graph eBay -- Acquiring Skype didn't exactly work out, but eBay's purchase of PayPal and RedLaser are driving the company forward. They are still a major force. Bump the Bill Oracle, SAP, HP, IBM, and Cisco left their marks on the retail industry as well with various acquisitions and CxO shake-ups. We'll just have to wait and see what 2011 brings next.

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• Headaches using distributed version control for traditional teams?

  - by J Cooper

  Though I use and like DVCS for my personal projects, and can totally see how it makes managing contributions to your project from others easier (e.g. your typical Github scenario), it seems like for a "traditional" team there could be some problems over the centralized approach employed by solutions like TFS, Perforce, etc. (By "traditional" I mean a team of developers in an office working on one project that no one person "owns", with potentially everyone touching the same code.) A couple of these problems I've foreseen on my own, but please chime in with other considerations. In a traditional system, when you try to check your change in to the server, if someone else has previously checked in a conflicting change then you are forced to merge before you can check yours in. In the DVCS model, each developer checks in their changes locally and at some point pushes to some other repo. That repo then has a branch of that file that 2 people changed. It seems that now someone must be put in charge of dealing with that situation. A designated person on the team might not have sufficient knowledge of the entire codebase to be able to handle merging all conflicts. So now an extra step has been added where someone has to approach one of those developers, tell him to pull and do the merge and then push again (or you have to build an infrastructure that automates that task). Furthermore, since DVCS tends to make working locally so convenient, it is probable that developers could accumulate a few changes in their local repos before pushing, making such conflicts more common and more complicated. Obviously if everyone on the team only works on different areas of the code, this isn't an issue. But I'm curious about the case where everyone is working on the same code. It seems like the centralized model forces conflicts to be dealt with quickly and frequently, minimizing the need to do large, painful merges or have anyone "police" the main repo. So for those of you who do use a DVCS with your team in your office, how do you handle such cases? Do you find your daily (or more likely, weekly) workflow affected negatively? Are there any other considerations I should be aware of before recommending a DVCS at my workplace?

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• Eloqua Sales Awareness Training for Partners - London, November 28-29

  - by Richard Lefebvre

  We are pleased to invite you to the free of charge Oracle Eloqua Sales Awareness Training for Partners - London, November 28&29 - COME LEARN WHAT ALL THE BUZZ IS ABOUT! WHEN SALES & MARKETING BOND, REVENUE GROWS It’s not one thing that makes a company successful with marketing automation – it’s the combination of the best implementation, flexible long-term support and access to a community of marketing innovation that ensures you have the assistance you need every step of the way. Our customers choose Oracle|Eloqua because they know when sales and marketing work together, leads are called upon, quotas are crushed and revenues climb. Learn how Oracle|Eloqua can help you put marketing to work for you! COVERED IN THIS TRAINING Eloqua and the Customer Experience Strategy How Modern Marketing Works Introduction to Eloqua – Whiteboard POV Go To Market Playbook Competitive Landscape Integration Options Service Offerings With case studies, workshops and product demos to help you on your way to a new world of marketing expertise LOGISTICS If you are ready to join us on this journey, now’s the time to let us know! Tell us a little about your experience – complete this form to help us know you better (Please ignore if your firm has already completed) Complete this form to RSVP by Thursday, November 21, 2013. Find out more about the Oracle|Eloqua, join the Oracle Eloqua Marketing Cloud Service Knowledge Zone and keep up on all the news! QUESTIONS? Contact [email protected] Please note that similar events will take place in other cities (Brussels, Istanbul and more come) later in 2014. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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• Business Analytics Oracle Partner Advisory Council 2013

  - by Mike.Hallett(at)Oracle-BI&EPM

  72 544x376 WHEN: Friday the 20th of September 2013 (just before OpenWorld) Register by: 1st of August 2013 WHERE: Sofitel San Francisco Bay 223 Twin Dolphin Drive, 94065 REDWOOD CITY, CA, USA Don’t miss this once a year opportunity to meet and drive a closer engagement with Oracle’s global Product Management Team: Oracle global Product Management will host this workshop. Target group: ACE Directors, Lead Consultants and key architects from our partners Topics: Product Development Roadmap, Partner project experience, your feedback, Q&A session For any inquiries please contact [email protected] As part of registering for the event, please note that you will need to complete the BI / EPM PAC-survey. Thank you for taking the time to provide this, your valuable input. The PAC (one for BI, and a separate track for Hyperion) is free of charge, but is only for OPN Specialised member partners, and is subject to availability. (Please do not attend unless you have received a confirmation from Oracle to do so.) Registration Link Coming Soon We do hope you will be able to join us - and I look forward to welcoming you in San Francisco. Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Showrooming: What's the big deal?

  - by David Dorf

  There's been lots of chatter recently on how retailers will combat showrooming this holiday season.  Best Buy and Target, for example, plan to price-match certain online sites.  But from my perspective, the whole showrooming concept is overblown.  Yes, mobile phones make is easier to comparison-shop, but consumers have been doing that all along.  Retailers have to work hard to merchandise their stores with the right products at the right price with the right promotions.  Its Retail 101. Yeah ok, many websites don't have to charge tax so they have an advantage, but they also have to cover shipping costs. Brick-and-mortar stores have the opportunity to provide expertise, fit, and instant gratification all of which are pretty big advantages. I see lots of studies that claim a large percentage of shoppers are showrooming.  Now I don't do much shopping, but when I do I rarely see anyone scanning UPC codes in the aisles.  If you dig into those studies, the question is usually something like, "have you used your mobile phone to price compare while shopping in the last year."  Well yeah, I did it once -- out of the 20 shopping trips.  And by the way, the in-store price was close enough to just buy the item.  Based on casual observation and informal surveys of friends, showrooming is not the modus-operandi for today's busy shoppers. I never see people showrooming in grocery stores, and most people don't bother for fashion.  For big purchases like appliances and furniture, I bet most people do their research online before entering the store.  The cases where I've done it was to see if a promotion was in fact a good deal.  Or even to make sure the in-store price is the same as the online price for the same brand. So, if you think you're a victim of showrooming, I suggest you look at the bigger picture.  Are you providing an engaging store experience?  Are you allowing customers to shop the way they want to shop, using various touchpoints?  Are you monitoring the competition to ensure prices are competitive?  Are your promotions attracting the right customers? Hubert Jolly, CEO of Best Buy, recently commented that showrooming might just get more people into his stores. "Once customers are in our stores, they're ours to lose."

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