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• SATA errors reported during boot: exception Emask 0x40 SAct 0x0 SErr 0x80800 action 0x0

  - by digby280

  I have noticed some error during the Linux boot. They seem to continue to occur after the boot adding lines to the log every few seconds. Once booted this normally does not appear to be causing any problems. However, around 1 in 10 boots results in a kernel panic and the computer has on two or three occasions suddenly rebooted after being powered on for a number of hours. I presume the cause of the reboot is a kernel panic as well. I am running Ubuntu 11.10 and I have had Ubuntu installed on the computer for around a year. I have googled around and not found anything useful. I have provided the kernel log lines and the output of smartctl. Can anyone explain exactly what these errors mean, or better still how to resolve them? Apr 2 16:51:27 dell580 kernel: [ 19.831140] EXT4-fs (sdb2): re-mounted. Opts: errors=remount-ro,user_xattr,commit=0 Apr 2 16:51:27 dell580 kernel: [ 19.934194] tg3 0000:03:00.0: eth0: Link is down Apr 2 16:51:28 dell580 kernel: [ 20.929468] tg3 0000:03:00.0: eth0: Link is up at 100 Mbps, full duplex Apr 2 16:51:28 dell580 kernel: [ 20.929471] tg3 0000:03:00.0: eth0: Flow control is on for TX and on for RX Apr 2 16:51:28 dell580 kernel: [ 20.929727] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready Apr 2 16:51:29 dell580 kernel: [ 21.609381] EXT4-fs (sdb2): re-mounted. Opts: errors=remount-ro,user_xattr,commit=0 Apr 2 16:51:29 dell580 kernel: [ 21.616515] ata2.01: exception Emask 0x40 SAct 0x0 SErr 0x80800 action 0x0 Apr 2 16:51:29 dell580 kernel: [ 21.616519] ata2.01: SError: { HostInt 10B8B } Apr 2 16:51:29 dell580 kernel: [ 21.616525] ata2.00: hard resetting link Apr 2 16:51:29 dell580 kernel: [ 21.934036] ata2.01: hard resetting link Apr 2 16:51:29 dell580 kernel: [ 22.408890] ata2.00: SATA link up 1.5 Gbps (SStatus 113 SControl 300) Apr 2 16:51:29 dell580 kernel: [ 22.408907] ata2.01: SATA link up 3.0 Gbps (SStatus 123 SControl 300) Apr 2 16:51:29 dell580 kernel: [ 22.440934] ata2.00: configured for UDMA/100 Apr 2 16:51:29 dell580 kernel: [ 22.449040] ata2.01: configured for UDMA/133 Apr 2 16:51:29 dell580 kernel: [ 22.449818] ata2: EH complete Apr 2 16:51:33 dell580 kernel: [ 26.122664] ata2.01: exception Emask 0x40 SAct 0x0 SErr 0x80800 action 0x0 Apr 2 16:51:33 dell580 kernel: [ 26.122670] ata2.01: SError: { HostInt 10B8B } Apr 2 16:51:33 dell580 kernel: [ 26.122677] ata2.00: hard resetting link Apr 2 16:51:33 dell580 kernel: [ 26.442684] ata2.01: hard resetting link Apr 2 16:51:34 dell580 kernel: [ 26.925545] ata2.00: SATA link up 1.5 Gbps (SStatus 113 SControl 300) Apr 2 16:51:34 dell580 kernel: [ 26.925561] ata2.01: SATA link up 3.0 Gbps (SStatus 123 SControl 300) Apr 2 16:51:34 dell580 kernel: [ 26.961542] ata2.00: configured for UDMA/100 Apr 2 16:51:34 dell580 kernel: [ 26.969616] ata2.01: configured for UDMA/133 Apr 2 16:51:34 dell580 kernel: [ 26.970400] ata2: EH complete Apr 2 16:51:35 dell580 kernel: [ 28.111180] ata2.01: exception Emask 0x40 SAct 0x0 SErr 0x80800 action 0x0 Apr 2 16:51:35 dell580 kernel: [ 28.111184] ata2.01: SError: { HostInt 10B8B } Apr 2 16:51:35 dell580 kernel: [ 28.111191] ata2.00: hard resetting link Apr 2 16:51:35 dell580 kernel: [ 28.429674] ata2.01: hard resetting link Apr 2 16:51:36 dell580 kernel: [ 28.904557] ata2.00: SATA link up 1.5 Gbps (SStatus 113 SControl 300) Apr 2 16:51:36 dell580 kernel: [ 28.904572] ata2.01: SATA link up 3.0 Gbps (SStatus 123 SControl 300) Apr 2 16:51:36 dell580 kernel: [ 28.936609] ata2.00: configured for UDMA/100 Apr 2 16:51:36 dell580 kernel: [ 28.944692] ata2.01: configured for UDMA/133 Apr 2 16:51:36 dell580 kernel: [ 28.945464] ata2: EH complete Apr 2 16:51:38 dell580 kernel: [ 31.581756] eth0: no IPv6 routers present Apr 2 16:51:38 dell580 kernel: [ 32.103066] ata2.01: exception Emask 0x40 SAct 0x0 SErr 0x80800 action 0x0 Apr 2 16:51:38 dell580 kernel: [ 32.103074] ata2.01: SError: { HostInt 10B8B } Apr 2 16:51:38 dell580 kernel: [ 32.103085] ata2.00: hard resetting link Apr 2 16:51:38 dell580 kernel: [ 32.419669] ata2.01: hard resetting link Apr 2 16:51:39 dell580 kernel: [ 32.894518] ata2.00: SATA link up 1.5 Gbps (SStatus 113 SControl 300) Apr 2 16:51:39 dell580 kernel: [ 32.894533] ata2.01: SATA link up 3.0 Gbps (SStatus 123 SControl 300) Apr 2 16:51:39 dell580 kernel: [ 32.926536] ata2.00: configured for UDMA/100 Apr 2 16:51:39 dell580 kernel: [ 32.934715] ata2.01: configured for UDMA/133 Apr 2 16:51:39 dell580 kernel: [ 32.935578] ata2: EH complete Here's the output of smartctl for the drive. smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.0.0-17-generic] (local build) Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net === START OF INFORMATION SECTION === Model Family: SAMSUNG SpinPoint F1 DT Device Model: SAMSUNG HD103UJ Serial Number: S13PJ90QC19706 LU WWN Device Id: 5 0000f0 00b1c7960 Firmware Version: 1AA01113 User Capacity: 1,000,204,886,016 bytes [1.00 TB] Sector Size: 512 bytes logical/physical Device is: In smartctl database [for details use: -P show] ATA Version is: 8 ATA Standard is: ATA-8-ACS revision 3b Local Time is: Mon Apr 2 17:13:48 2012 BST SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x00) Offline data collection activity was never started. Auto Offline Data Collection: Disabled. Self-test execution status: ( 41) The self-test routine was interrupted by the host with a hard or soft reset. Total time to complete Offline data collection: (11772) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 197) minutes. Conveyance self-test routine recommended polling time: ( 21) minutes. SCT capabilities: (0x003f) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000f 100 100 051 Pre-fail Always - 0 3 Spin_Up_Time 0x0007 076 076 011 Pre-fail Always - 7940 4 Start_Stop_Count 0x0032 099 099 000 Old_age Always - 521 5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always - 0 7 Seek_Error_Rate 0x000f 253 253 051 Pre-fail Always - 0 8 Seek_Time_Performance 0x0025 100 100 015 Pre-fail Offline - 0 9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 642 10 Spin_Retry_Count 0x0033 100 100 051 Pre-fail Always - 0 11 Calibration_Retry_Count 0x0012 100 100 000 Old_age Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 482 13 Read_Soft_Error_Rate 0x000e 100 100 000 Old_age Always - 0 183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always - 759 184 End-to-End_Error 0x0033 100 100 000 Pre-fail Always - 0 187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0 188 Command_Timeout 0x0032 100 100 000 Old_age Always - 0 190 Airflow_Temperature_Cel 0x0022 073 069 000 Old_age Always - 27 (Min/Max 16/27) 194 Temperature_Celsius 0x0022 073 067 000 Old_age Always - 27 (Min/Max 16/28) 195 Hardware_ECC_Recovered 0x001a 100 100 000 Old_age Always - 320028 196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 0 197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x003e 099 099 000 Old_age Always - 1494 200 Multi_Zone_Error_Rate 0x000a 100 100 000 Old_age Always - 0 201 Soft_Read_Error_Rate 0x000a 253 253 000 Old_age Always - 0 SMART Error Log Version: 1 ATA Error Count: 211 (device log contains only the most recent five errors) CR = Command Register [HEX] FR = Features Register [HEX] SC = Sector Count Register [HEX] SN = Sector Number Register [HEX] CL = Cylinder Low Register [HEX] CH = Cylinder High Register [HEX] DH = Device/Head Register [HEX] DC = Device Command Register [HEX] ER = Error register [HEX] ST = Status register [HEX] Powered_Up_Time is measured from power on, and printed as DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes, SS=sec, and sss=millisec. It "wraps" after 49.710 days. Error 211 occurred at disk power-on lifetime: 0 hours (0 days + 0 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 84 51 0f 31 63 8f e1 Error: ICRC, ABRT 15 sectors at LBA = 0x018f6331 = 26174257 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- c8 00 00 40 62 8f e1 08 00:01:00.460 READ DMA c8 00 20 00 7c 30 e0 08 00:01:00.450 READ DMA c8 00 00 10 49 8f e1 08 00:01:00.440 READ DMA c8 00 e0 20 d0 30 e0 08 00:01:00.420 READ DMA c8 00 00 c0 59 90 e1 08 00:01:00.400 READ DMA Error 210 occurred at disk power-on lifetime: 0 hours (0 days + 0 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 84 51 cf e9 cf 66 e0 Error: ICRC, ABRT 207 sectors at LBA = 0x0066cfe9 = 6737897 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- c8 00 00 b8 cf 66 e0 08 00:08:29.780 READ DMA c8 00 60 60 c9 18 e0 08 00:08:29.770 READ DMA c8 00 40 20 c9 18 e0 08 00:08:29.770 READ DMA c8 00 20 00 c9 18 e0 08 00:08:29.760 READ DMA c8 00 20 98 cf 66 e0 08 00:08:29.750 READ DMA Error 209 occurred at disk power-on lifetime: 0 hours (0 days + 0 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 84 51 2f d1 74 e0 e0 Error: ICRC, ABRT 47 sectors at LBA = 0x00e074d1 = 14709969 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- c8 00 00 00 74 e0 e0 08 00:00:30.940 READ DMA c8 00 20 18 36 de e0 08 00:00:30.930 READ DMA c8 00 08 48 f1 dd e0 08 00:00:30.930 READ DMA c8 00 08 a8 f0 dd e0 08 00:00:30.930 READ DMA c8 00 08 90 f0 dd e0 08 00:00:30.930 READ DMA Error 208 occurred at disk power-on lifetime: 0 hours (0 days + 0 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 84 51 7f 21 88 9d e0 Error: ICRC, ABRT 127 sectors at LBA = 0x009d8821 = 10324001 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- c8 00 a0 00 88 9d e0 08 00:00:27.610 READ DMA c8 00 58 a8 e7 9c e0 08 00:00:27.610 READ DMA c8 00 00 28 e6 9c e0 08 00:00:27.610 READ DMA c8 00 00 e0 e4 9c e0 08 00:00:27.610 READ DMA c8 00 00 90 e0 9c e0 08 00:00:27.600 READ DMA Error 207 occurred at disk power-on lifetime: 0 hours (0 days + 0 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 04 51 26 6a 6a c3 e0 Error: ABRT at LBA = 0x00c36a6a = 12806762 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- ca 00 00 90 69 c3 e0 08 00:29:39.350 WRITE DMA ca 00 40 90 68 c3 e0 08 00:29:39.350 WRITE DMA ca 00 40 50 65 c3 e0 08 00:29:39.350 WRITE DMA ca 00 40 d0 64 c3 e0 08 00:29:39.350 WRITE DMA ca 00 40 90 63 c3 e0 08 00:29:39.350 WRITE DMA SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Interrupted (host reset) 90% 638 - # 2 Short offline Interrupted (host reset) 90% 638 - # 3 Extended offline Interrupted (host reset) 90% 638 - # 4 Short offline Interrupted (host reset) 90% 638 - # 5 Extended offline Interrupted (host reset) 90% 638 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay.

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• Resetting Update Manager

  - by Emre

  How can I fix Update Manager in 12.04, which hangs when I try to install any update, while sudo apt-get upgrade works fine? I suspect it has something to do with my python installation. This is the error message: Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/defer/__init__.py", line 475, in _inline_callbacks result = gen.send(result) File "/usr/lib/python2.7/dist-packages/aptdaemon/client.py", line 1622, in _run_transaction_helper daemon = get_aptdaemon(self.bus) File "/usr/lib/python2.7/dist-packages/aptdaemon/client.py", line 1696, in get_aptdaemon False), File "/usr/lib/python2.7/dist-packages/dbus/bus.py", line 241, in get_object follow_name_owner_changes=follow_name_owner_changes) File "/usr/lib/python2.7/dist-packages/dbus/proxies.py", line 248, in __init__ self._named_service = conn.activate_name_owner(bus_name) File "/usr/lib/python2.7/dist-packages/dbus/bus.py", line 180, in activate_name_owner self.start_service_by_name(bus_name) File "/usr/lib/python2.7/dist-packages/dbus/bus.py", line 278, in start_service_by_name 'su', (bus_name, flags))) File "/usr/lib/python2.7/dist-packages/dbus/connection.py", line 651, in call_blocking message, timeout) dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1 Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/defer/__init__.py", line 475, in _inline_callbacks result = gen.send(result) File "/usr/lib/python2.7/dist-packages/aptdaemon/client.py", line 1622, in _run_transaction_helper daemon = get_aptdaemon(self.bus) File "/usr/lib/python2.7/dist-packages/aptdaemon/client.py", line 1696, in get_aptdaemon False), File "/usr/lib/python2.7/dist-packages/dbus/bus.py", line 241, in get_object follow_name_owner_changes=follow_name_owner_changes) File "/usr/lib/python2.7/dist-packages/dbus/proxies.py", line 248, in __init__ self._named_service = conn.activate_name_owner(bus_name) File "/usr/lib/python2.7/dist-packages/dbus/bus.py", line 180, in activate_name_owner self.start_service_by_name(bus_name) File "/usr/lib/python2.7/dist-packages/dbus/bus.py", line 278, in start_service_by_name 'su', (bus_name, flags))) File "/usr/lib/python2.7/dist-packages/dbus/connection.py", line 651, in call_blocking message, timeout) dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1 dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1 Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/defer/__init__.py", line 473, in _inline_callbacks result = gen.throw(result.type, result.value, result.traceback) File "/usr/lib/python2.7/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 52, in commit downgrade, defer=True) dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1

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• ubuntu 12.04 not responding after software update

  - by Loukas

  Yesterday, I did a software update and since then the system became unusable. To be more precise, I login and then I see only the background image without any bars, images etc.. This happened after updating the system. Please find here the relevant part /var/log/apt/history.log. I'm running 64 bit 12.04 distribution on nVidia. The 2-3 first restarts after the upgrade it was complaining about compiz/unity crashes and then the situation is as described above. I would be the most grateful of you could help me on this. Best regards, Loukas Start-Date: 2012-06-05 10:31:42 Commandline: aptdaemon role='role-commit-packages' sender=':1.77' Upgrade: libpolkit-backend-1-0:amd64 (0.104-1, 0.104-1ubuntu1), libgnome-control-center1:amd64 (3.4.1-0ubuntu2, 3.4.2-0ubuntu0.2), libgl1-mesa-dri:amd64 (8.0.2-0ubuntu3, 8.0.2-0ubuntu3.1), libgl1-mesa-dri:i386 (8.0.2-0ubuntu3, 8.0.2-0ubuntu3.1), libgl1-mesa-glx:amd64 (8.0.2-0ubuntu3, 8.0.2-0ubuntu3.1), libgl1-mesa-glx:i386 (8.0.2-0ubuntu3, 8.0.2-0ubuntu3.1), libpolkit-gobject-1-0:amd64 (0.104-1, 0.104-1ubuntu1), gnome-control-center-data:amd64 (3.4.1-0ubuntu2, 3.4.2-0ubuntu0.2), libglapi-mesa:amd64 (8.0.2-0ubuntu3, 8.0.2-0ubuntu3.1), libglapi-mesa:i386 (8.0.2-0ubuntu3, 8.0.2-0ubuntu3.1), policykit-1:amd64 (0.104-1, 0.104-1ubuntu1), software-center:amd64 (5.2.2.1, 5.2.2.2), update-manager:amd64 (0.156.14.4, 0.156.14.5), update-manager-core:amd64 (0.156.14.4, 0.156.14.5), libxatracker1:amd64 (8.0.2-0ubuntu3, 8.0.2-0ubuntu3.1), libpolkit-agent-1-0:amd64 (0.104-1, 0.104-1ubuntu1), gnome-control-center:amd64 (3.4.1-0ubuntu2, 3.4.2-0ubuntu0.2), libglu1-mesa:amd64 (8.0.2-0ubuntu3, 8.0.2-0ubuntu3.1), libglu1-mesa:i386 (8.0.2-0ubuntu3, 8.0.2-0ubuntu3.1) End-Date: 2012-06-05 10:32:51

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• How to communicate within a company what is being Continually Deployed

  - by Francis Spor

  I work for a small development company, 20 people total in the entire company, 3 in actual development, and we've adopted CD for our commits to trunk, and it works great, from a code management and up-time side. However - we're getting flak from our support staff and marketing department that they don't feel that they're getting enough lead time on new features and notifications on bug fixes that could change behavior. Part of why we love the CD system is for us in development, it's fast, we fix the bug, add the quick feature, close the Bugz and move on with our day to the next item. All members of our company are now on HipChat at all times, and when a deployment occurs, a message is sent to a room that all company members are in, letting them know what was just deployed (it just shows the commit messages from tip back to the last recorded deployment). We in development are also attempting to make sure that when we're making a change that modifies the UI or a public facing behavior, we post a screenshot to the All Company room and explain what the behavior change is, seeking pushback or concerns. Often, the response is silence. Sometimes, it's a few minor questions, but nothing that need stop the deployment from happening. What I'm wondering is how do other users of the CD method deal with notifications of new features and changes to areas of the company that are not development - and eventually on to customers in the world? Thanks, Francis

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• Best way to convert existing project to be open source in GitHub

  - by Tom

  I've been working on a personal closed source project for some time and would like to make it open source. I've never created my own open source project before so it will be a good learning experience. I have been using GitHub as source control, so once I've written some decent docs on how to use and develop for it etc, it should be as simple as switching the repo to be public right? I guess my main question is around licencing. I was thinking of going with Apache 2.0 licence just because it seems to be widely used. It requires the licence header to be attached to all the source files, but if I do that now then all the other commits in the past will have it missing. Does that mean some one could pull an earlier version and it wouldn't have a licence? Is it best to start a new repo with the initial commit containing all the code with licence headers? Or maybe is there some advanced Git functionality that allows me to apply the licence header to all existing commits some how? Cheers.

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• Performance Overhead of Encrypted /home

  - by SabreWolfy

  I have a netbook with Windows on the second partition and Xubuntu (/ and /home) on the third partition. I selected to encrypt my home folder during installation. The performance of the netbook is adequate for the small machine that it is, but I'm looking to improve performance. I could not find much information about the overhead (CPU or drive) associated with home partition encryption. I ran the following, writing to my home partition as well as the the mounted Windows partition: dd if=/dev/zero of=~/dummy bs=512 count=10240 dd if=/dev/zero of=/media/Windows/dummy bs=512 count=10240 The first returned 2.4MB/s and the second returned 2.5MB/s. Can I therefore deduce that there is very little overhead to home folder encryption? I'm not sure if the different filesystems will make any difference (/ and /home are ext3). Update 1 I don't know why I didn't use /tmp instead of the mounted Windows folder. Only /home is encrypted, so /tmp is unencrypted ext3. The results of the dd as above are astounding: ~: 2.4 MB/s /tmp: 42.6 MB/s Comments please? The reason I am asking this is that disk access on the netbook is noticeably slow. Update 2 I timed each of the dd operations with time: ~: real 0m2.217s user 0m0.028s sys 0m2.176s /tmp: real 0m0.152s user 0m0.012s sys 0m0.136s See also: discussion on UbuntuForums.org and bug report Edit: Output of mount: /dev/sda3 on / type ext3 (rw,noatime,errors=remount-ro,user_xattr,commit=600) proc on /proc type proc (rw,noexec,nosuid,nodev) none on /sys type sysfs (rw,noexec,nosuid,nodev) fusectl on /sys/fs/fuse/connections type fusectl (rw) none on /sys/kernel/debug type debugfs (rw) none on /sys/kernel/security type securityfs (rw) none on /dev type devtmpfs (rw,mode=0755) none on /dev/pts type devpts (rw,noexec,nosuid,gid=5,mode=0620) none on /dev/shm type tmpfs (rw,nosuid,nodev) none on /var/run type tmpfs (rw,nosuid,mode=0755) none on /var/lock type tmpfs (rw,noexec,nosuid,nodev) binfmt_misc on /proc/sys/fs/binfmt_misc type binfmt_misc (rw,noexec,nosuid,nodev) gvfs-fuse-daemon on /home/USER/.gvfs type fuse.gvfs-fuse-daemon (rw,nosuid,nodev,user=USER) `

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• SO-overflow induced passivity - how to cope?

  - by Ruben

  After not really working on my pet project for a while, I discovered Stackoverflow and upon perusing it more intensely I was quite amazed. I'm a bit of a perfectionist, so when I found eye-openers here highlighting many of the mistakes I made, I first wanted to fix everything. However, it's a pet project for a reason: I'm self-taught and I'm studying psychology, so programming skills can never become priority one (though it often helps, even in this field). Issues that stuck out were numerous security issues (e.g. CSRF-prevention and bcrypt eluded me) not object-oriented (at least the PHP part, the JS-part mostly is) no PHP framework used, so many of my DIY takes on commonly-tackled components (auth, ...) are either bad or inefficient really poor MySQL usage (no prepared statements, mysql extension, heard about setting proper indices two days ago) using mootools even though JQuery seems to be fashionable, so there's more probably always going to be better integration with services I'd like to use (like google visualization) So, my SO-induced frenzy turned into passivity. I can't do it all (soon) in the rather small amount of spare time I can spend on working on my project. I can leave some of the issues be in good conscience (speed stuff: an unfinished & unpublished project will never become popular, right?). No clear conscience without good security though and if I don't use a framework for auth and other complex stuff I'll regret having to do it myself. One obvious answer would probably be going open-source, but I think the project would need to become more impressive before others would commit to it. I can't afford to employ someone either. I do think the project deserves being worked on, though. How should I tackle it anyway? What's the best practice for little-practice people?

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• Bridged VM guest does not get IPv6 prefix

  - by Arne

  I have a similar problem and setup as described in IPv6 does not work over bridge. My host get a IPv6 prefix but the guest VM only gets a local fe80-prefix. Using tcpdump I can see that solicit messages are going out from the guest but the host (ubuntu-server) doesn't seem to respond: arne@ubuntu-server:/var/log$ sudo tcpdump -i br0 host fe80::5054:00ff:fe4d:9ae0 tcpdump: verbose output suppressed, use -v or -vv for full protocol decode listening on br0, link-type EN10MB (Ethernet), capture size 65535 bytes 14:31:15.314419 IP6 fe80::5054:ff:fe4d:9ae0 > ff02::16: HBH ICMP6, multicast listener report v2, 4 group record(s), length 88 14:31:15.322337 IP6 fe80::5054:ff:fe4d:9ae0 > ff02::16: HBH ICMP6, multicast listener report v2, 1 group record(s), length 28 14:31:15.502374 IP6 fe80::5054:ff:fe4d:9ae0 > ff02::16: HBH ICMP6, multicast listener report v2, 1 group record(s), length 28 14:31:15.743894 IP6 fe80::5054:ff:fe4d:9ae0.dhcpv6-client > ff02::1:2.dhcpv6-server: dhcp6 solicit 14:31:15.802389 IP6 fe80::5054:ff:fe4d:9ae0 > ff02::16: HBH ICMP6, multicast listener report v2, 4 group record(s), length 88 14:31:17.906580 IP6 fe80::5054:ff:fe4d:9ae0.dhcpv6-client > ff02::1:2.dhcpv6-server: dhcp6 solicit I had a firewall issue which I fixed by adding the following (copied from similar IPv4 before.rules settings) to /etc/ufw/before6.rules at the end before the commit statement: # allow bridging (for KVM) -I FORWARD -m physdev --physdev-is-bridged -j ACCEPT I am running the host on a Ubuntu 14.04 server so I guess I could have used dnsmasq but I didn't find any howto for it so I used radvd (which had to be installed) with the following configuration in /etc/radvd.conf: interface br0 { AdvSendAdvert on; AdvLinkMTU 1480; prefix 2a01:79d:xxx::/64 { AdvOnLink on; AdvAutonomous on; }; }; This didn't help though so I guess I must have configured it wrong? Any help appreciated. Br, Arne PS: I wish the Ubuntu documentation included how to configure virtualization to work with IPv6

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• Repairing The Visual Studio 2012 UI

  - by Ken Cox [MVP]

  I have sympathy for ‘Softies who don’t like the controversial ‘Metro’ UI changes but are afraid to say so. After all, who wants to commit a CLM (Career-Limiting Move) by declaring that the Emperor has no clothes (or gradients) and that ALL CAPS IN MENUS ARE DUMB? Talk about power! Here’s a higher-up (anyone got a name?) who has enforced a flat, monochrome, uninteresting user interface in Visual Studio 2012  that has been damned with faint praise by consumers. The pushback must have been enormous. Some ‘Softies disengage from the raging debate with, “It’s not my decision” while others feebly point out that the addition of some colour pixels in the icons is a real improvement over the beta version. True, I guess. With the UI pretty much locked, its down to repairing the damage. Fortunately, some Empire dissident has leaked the news to a blogger that  those SHOUTING CAPs aren’t hardcoded afterall: How To Prevent Visual Studio 2012 ALL CAPS Menus And so it goes. By RTM, I’m sure there will be many more add-ons to help us ‘de-Metro’ VS 2012 and recreate our favourite Visual Studio 2010 themes for it.

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• Facilitating XNA game deployments for non programmers

  - by Sal

  I'm currently working on an RPG, using the RPG starter kit from XNA as a base. (http://xbox.create.msdn.com/en-US/education/catalog/sample/roleplaying_game) I'm working with a small team (two designers and one music/sound artist), but I'm the only programmer. Currently, we're working with the following (unsustainable) system: the team creates new pics/sounds to add to the game, or they modify existing sounds/pics, then they commit their work to a repository, where we keep a current build of everything. (Code, images, sound, etc.) Every day or so, I create a new installer, reflecting the new images, code changes, and sound, and everyone installs it. My issue is this: I want to create a system where the rest of the team can replace the combat sounds, for instance, and they can immediately see the changes, without having to wait for me to build. The way XNA's setup, if I publish, it encodes all of the image and sound files, so the team can't "hot swap." I can set up Microsoft VS on everyone's machine and show them how to quickly publish, but I wanted to know if there was a simpler way of doing this. Has anyone come up against this when working with teams using XNA?

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• Debugging/Logging Techniques for End Users

  - by James Burgess

  I searched a bit, but didn't find anything particularly pertinent to my problem - so please do excuse me if I missed something! A few months back I inherited the source to a fairly-popular indie game project and have been working, along with another developer, on the code-base. We recently made our first release since taking over the development but we're a little stuck. A few users are experiencing slowdowns/lagging in the current version, as compared to the previous version, and we are not able to reproduce these issues in any of our various development environments (debug, release, different OSes, different machines, etc.). What I'd like to know is how can we go about implementing some form of logging/debugging mechanism into the game, that users can enable and send the reports to us for examination? We're not able to distribute debug binaries using the MSVS 2010 runtimes, due to the licensing - and wouldn't want to, for a variety of reasons. We'd really like to get to the bottom of this issue, even if just to find out it's nothing to do with our code base but everything to do with their system configuration. At the moment, we just have no leads - and the community isn't a very technically-savvy one, so we're unable to rely on 'expert' bug reports or investigations. I've seen the debug logging mechanism used in other applications and games for everything from logging simple errors to crash dumps. We're really at a loss at this stage as to how to address these issues, having been over every commit to the repository from the previous to the current version and not finding any real issues.

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• Git Project Dependencies on GitHub

  - by VirtuosiMedia

  I've written a PHP framework and a CMS on top of the framework. The CMS is dependent on the framework, but the framework exists as a self-contained folder within the CMS files. I'd like to maintain them as separate projects on GitHub, but I don't want to have the mess of updating the CMS project every time I update the framework. Ideally, I'd like to have the CMS somehow pull the framework files for inclusion into a predefined sub-directory rather than physically committing those files. Is this possible with Git/GitHub? If so, what do I need to know to make it work? Keep in mind that I'm at a very, very basic level of experience with Git - I can make repositories and commit using the Git plugin for Eclipse, connect to GitHub, and that's about it. I'm currently working solo on the projects, so I haven't had to learn much more about Git so far, but I'd like to open it up to others in the future and I want to make sure I have it right. Also, what should my ideal workflow be for projects with dependencies? Any tips on that subject would also greatly appreciated. If you need more info on my setup, just ask in the comments.

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• Latest News on Service, Field Service and Depot Repair Products

  - by LuciaC

  Service and Depot Repair Customer Advisory Boards (CAB) In November 2012 the Service and Depot Repair CAB joined together for a combined meeting at Oracle HQ in Redwood Shores, California to discuss all the latest news in the Oracle Service, Field Service and Depot Repair products.  Over four days attendees shared their experiences with implementing and using these EBS CRM products and heard details of recent enhancements and future product plans direct from Development. You can access all the Oracle presentations via Doc ID 1511768.1.  Here are just some of the highlights: Field Service: Next Generation Dispatch Center Endeca Integration Case Study: Oracle Sun Field Service implementation. Mobile Field Service: New capabilities for technician-facing applications Service: Integration with Oracle Projects New Teleservice enhancements Spares Management: Supplier Warranty External Repair Execution Oracle Knowledge (Inquira) Introduction for Service Organizations If you weren't at the CAB, take a look at these presentations for great information about what's new and what's coming up in these products. 12.1.3++ Features for Field Service, Mobile Field Service, Spares Management, FSTP & Advanced Scheduler In June 2012 the R12.1.3++ patches were released for Field Service, Mobile Field Service, FSTP and Advanced Scheduler.  These patches contain new and updated functionality for these CRM Service suite modules.  New functionality includes: Field Service/FSTP/MFS: Support for Transfer Parts across subinventories in different organizations Validation to ensure Installed Item matches Returned Item MFS Wireless - Support fro Special Address Creation MFS Wireless - Enhanced Debrief Flow Advanced Scheduler Scheduler UI - Display of Spares Sourcing Information Auto Commit (Release) Tasks by Territory Dispatch Center UI - Display Spare Parts Arrival Information Spares Management Enhancements to the Task Reassignment Process Enhancements to the Parts Requirements UI Supply Chain Enhancements to allow filtering of ship methods from source location by distance. Check the following notes for more details and relevant patch numbers:Doc ID 1463333.1 - Oracle Field Service Release Notes, Release 12.1.3++Doc ID 1452470.1 - Field Service Technician Portal 12.1.3++ New FeaturesDoc ID 1463066.1 - Oracle Advanced Scheduler Release Notes, Release 12.1.3++ Doc ID 1463335.1 - Oracle Spares Management Release Notes, Release 12.1.3++ Doc ID 1463243.1 - Oracle Mobile Field Service Release Notes, Release 12.1.3++

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• How to ignore certain coding standard errors in PHP CodeSniffer

  - by Tom

  We have a PHP 5 web application and we're currently evaluating PHP CodeSniffer in order to decide whether forcing code standards improves code quality without causing too much of a headache. If it seems good we will add a SVN pre-commit hook to ensure all new files committed on the dev branch are free from coding standard smells. Is there a way to configure PHP codeSniffer to ignore a particular type of error? or get it to treat a certain error as a warning instead? Here an example to demonstrate the issue: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> </head> <body> <div> <?php echo getTabContent('Programming', 1, $numX, $numY); if (isset($msg)) { echo $msg; } ?> </div> </body> </html> And this is the output of PHP_CodeSniffer: > phpcs test.php -------------------------------------------------------------------------------- FOUND 2 ERROR(S) AND 1 WARNING(S) AFFECTING 3 LINE(S) -------------------------------------------------------------------------------- 1 | WARNING | Line exceeds 85 characters; contains 121 characters 9 | ERROR | Missing file doc comment 11 | ERROR | Line indented incorrectly; expected 0 spaces, found 4 -------------------------------------------------------------------------------- I have a issue with the "Line indented incorrectly" error. I guess it happens because I am mixing the PHP indentation with the HTML indentation. But this makes it more readable doesn't it? (taking into account that I don't have the resouces to move to a MVC framework right now). So I'd like to ignore it please.

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• C IDE for Mac needed

  - by StasM

  I'm looking for heavy-duty C/C++ IDE for Mac that would satisfy the following criteria: Work with big projects (~5000 files, some of them 100K big) efficiently. Have good navigation both file-based and symbol-based - i.e. "go to file", "go to function" etc. with autocompletion support. Support for "go to declaration/definition" for symbols - functions, structures, etc. Auto-adding new files in folders already in the project. Support for code completion for values, function names, etc. At least rudimentary CPP macro understanding - i.e. #define foo bar then foo() should take me either to #define or to actual bar. I understand full CPP parsing may be hard, but I hope for at least the obvious cases. Support for displaying parameter names/types by function name, preferably - integrated with the previous item, for functions defined in the project. Support for libc would be nice too :) (optional) Cross-project search support (I can manage with grep -r if everything else works) (optional) SVN support, at least to some extent (update, commit, mark updated) Is there such editor around? Free would be nice, but I'm ready to part with some money if it's good enough. I'm using TextMate now but I'm not satisfied with it. Tried Xcode but it seems to not be able to handle a large project - it just crashed...

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• How atomic is a SELECT INTO?

  - by leo.pasta

  Last week I got an interesting situation that prompted me to challenge a long standing assumption. I always thought that a SELECT INTO was an atomic statement, i.e. it would either complete successfully or the table would not be created. So I got very surprised when, after a “select into” query was chosen as a deadlock victim, the next execution (as the app would handle the deadlock and retry) would fail with: Msg 2714, Level 16, State 6, Line 1 There is already an object named '#test' in the database. The only hypothesis we could come up was that the “create table” part of the statement was committed independently from the actual “insert”. We can confirm that by capturing the “Transaction Log” event on Profiler (filtering by SPID0). The result is that when we run: SELECT * INTO #results FROM master.sys.objects we get the following output on Profiler: It is easy to see the two independent transactions. Although this behaviour was a surprise to me, it is very easy to workaround it if you feel the need (as we did in this case). You can either change it into independent “CREATE TABLE / INSERT SELECT” or you can enclose the SELECT INTO in an explicit transaction: SET XACT_ABORT ON BEGIN TRANSACTION SELECT * INTO #results FROM master.sys.objects COMMIT

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• Should I ditch a creative pet project in lieu of one that would demonstrate skills more applicable to an employer?

  - by Hart Simha

  I am currently working on a project on github that I think would be a good demonstration of my initiative, creativity and enthusiasm. It is an educational game I am developing in pygame that enables the user to learn to improve their development productivity by using vim, specifically with python, though learning to code faster with vim should be transferable to any language. I think this is something that might have a mass appeal and benefit to a lot of people in a measurable way. -However- I am graduating from college in a month (my degree is computer science with a minor in english), with no experience that is relevant to helping me get any kind of job in the field, and a gpa that doesn't tout my merits. I could pursue a career in game development, but it's not necessarily what I'm most interested in, and see myself applying to startups around the country. To the places I am looking at applying, showing that I have experience with pygame is going to be largely irrelevant, except in demonstration of my ability to code, period. A lot of skills that ARE more marketable, such a data modeling, GIS, mobile development, javascript, .net framework, and various web development technologies, are not going to be showcased by this project (on the upside, employers do like to see familiarity with git and python). I'm wondering if I should sink all my free time in the next couple of months into this project, since I'm motivated and interested in it, and if the value of being able to demonstrate ambition and 'good ideas' (for lack of a better term, and in my own opinion) will compensate for the absence of demonstrating more sought-after skills. I am probably at a point where I should either commit fully to this project now, or put it on the backburner in favor of something else, and I am leaning towards continuing with what I am already working on, because I think it's a great idea, and something achievable to me with enough dedication over the next couple months. But the most important thing to me is being able to get a job out of college, which I am exceedingly concerned about as the professional landscape which I am navigating for the first time is a lot more intimidating than I could have anticipated, with almost every job (even short-term contract positions) requiring years of experience which I lack. Oh, and in case anyone is interested, my repository is here: www.github.com/hmsimha/vimagine

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• .NET Demon 1.0 Released

  - by theo.spears

  Today we're officially releasing version 1.0 of .NET Demon, the Visual Studio Extension Alex Davies and I have been working on for the last 6 months. There have been beta versions available for a while, but we have now released the first "official" version and made it available to purchase. If you haven't yet tried the tool, it's all about reducing the time between when you write a line of code and when you are able to try it out so you don't have to wait: Continuous compilation We use spare CPU cycles on your machine to compile your code in the background when you make changes, so assemblies are up to date whenever you want to run them. Some clever logic means we only recompile code which may have been affected by your changes. Continuous save .NET Demon can perform background saving, so you don't lose any work in case of crashes or power failures, and are less likely to forget to commit changed files. Continuous testing (Experimental) The testing tool in .NET Demon watches which code you change in your solution, and automatically reruns tests which are impacted, so you learn about any breaking changes as quickly as possible. It also gives you inline test coverage information inside Visual Studio. Continuous testing is still experimental - it will work fine in many cases, but we know it's not yet perfect. Releasing version 1.0 doesn't mean we're pausing development or pushing out improvements. We will still be regularly providing new versions with improved functionality and fixes for any bugs people come across. Visit the .NET Demon product page to download

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• SQL SERVER – Using MAXDOP 1 for Single Processor Query – SQL in Sixty Seconds #008 – Video

  - by pinaldave

  Today’s SQL in Sixty Seconds video is inspired from my presentation at TechEd India 2012 on Speed up! – Parallel Processes and Unparalleled Performance. There are always special cases when it is about SQL Server. There are always few queries which gives optimal performance when they are executed on single processor and there are always queries which gives optimal performance when they are executed on multiple processors. I will be presenting the how to identify such queries as well what are the best practices related to the same. In this quick video I am going to demonstrate if the query is giving optimal performance when running on single CPU how one can restrict queries to single CPU by using hint OPTION (MAXDOP 1). More on Errors: Difference Temp Table and Table Variable – Effect of Transaction Effect of TRANSACTION on Local Variable – After ROLLBACK and After COMMIT Debate – Table Variables vs Temporary Tables – Quiz – Puzzle – 13 of 31 I encourage you to submit your ideas for SQL in Sixty Seconds. We will try to accommodate as many as we can. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Database, Pinal Dave, PostADay, SQL, SQL Authority, SQL in Sixty Seconds, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, SQLServer, T SQL, Video

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• CodeGolf : Find the Unique Paths

  - by st0le

  Here's a pretty simple idea, in this pastebin I've posted some pair of numbers. These represent Nodes of a unidirected connected graph. The input to stdin will be of the form, (they'll be numbers, i'll be using an example here) c d q r a b d e p q so x y means x is connected to y (not viceversa) There are 2 paths in that example. a->b->c->d->e and p->q->r. You need to print all the unique paths from that graph The output should be of the format a->b->c->d->e p->q->r Notes You can assume the numbers are chosen such that one path doesn't intersect the other (one node belongs to one path) The pairs are in random order. They are more than 1 paths, they can be of different lengths. All numbers are less than 1000. If you need more details, please leave a comment. I'll amend as required. Shameless-Plug For those who enjoy Codegolf, please Commit at Area51 for its very own site:) (for those who don't enjoy it, please support it as well, so we'll stay out of your way...)

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• How to use the unit of work and repository patterns in a service oriented enviroment

  - by A. Karimi

  I've created an application framework using the unit of work and repository patterns for it's data layer. Data consumer layers such as presentation depend on the data layer design. For example a CRUD abstract form has a dependency to a repository (IRepository). This architecture works like a charm in client/server environments (Ex. a WPF application and a SQL Server). But I'm looking for a good pattern to change or reuse this architecture for a service oriented environment. Of course I have some ideas: Idea 1: The "Adapter" design pattern Keep the current architecture and create a new unit of work and repository implementation which can work with a service instead of the ORM. Data layer consumers are loosely coupled to the data layer so it's possible but the problem is about the unit of work; I have to create a context which tracks the objects state at the client side and sends the changes to the server side on calling the "Commit" (Something that I think the RIA has done for Silverlight). Here the diagram: ----------- CLIENT----------- | ------------------ SERVER ---------------------- [ UI ] -> [ UoW/Repository ] ---> [ Web Services ] -> [ UoW/Repository ] -> [DB] Idea 2: Add another layer Add another layer (let say "local services" or "data provider"), then put it between the data layer (unit of work and repository) and the data consumer layers (like UI). Then I have to rewrite the consumer classes (CRUD and other classes which are dependent to IRepository) to depend on another interface. And the diagram: ----------------- CLIENT ------------------ | ------------------- SERVER --------------------- [ UI ] -> [ Local Services/Data Provider ] ---> [ Web Services ] -> [ UoW/Repository ] -> [DB] Please note that I have the local services layer on the current architecture but it doesn't expose the data layer functionality. In another word the UI layer can communicate with both of the data and local services layers whereas the local services layer also uses the data layer. | | | | | | | | ---> | Local Services | ---> | | | UI | | | | Data | | | | | | | ----------------------------> | |

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• Selecting a JAX-RS implementation for a new project

  - by Fernando Correia

  I'm starting a new Java project which will require a RESTful API. It will be a SaaS business application serving mobile clients. I have developed one project with Java EE 6, but I'm not very familiar with the ecosystem, since most of my experience is on the Microsoft platform. Which would be a sensible choice for a JAX-RS implementation for a new project such as described? Judging by Wikipedia's list, main contenders seem to be Jersey, Apache CXF, RESTeasy and Restlet. But the Comparison of JAX-RS Implementations cited on Wikipedia is from 2008. My first impressings from their respective homepages is that: CXF aims to be a very comprehensive solution (reminds me of WCF in the Microsoft space), which makes me think it can be more complex to understand, setup and debug than what I need; Jersey is the reference implementation and might be a good choice, but it's legacy from Sun and I'm not sure how Oracle is treating it (announcements page doesn't work and last commit notice is from 4 months ago); RESTeasy is from JBoss and probably a solid option, though I'm not sure about learning curve; Restlet seems to be popular but has a lot of history, I'm not sure how up-to-date it is in the Java EE 6 world or if it carries a heavy J2EE mindset (like lots of XML configuration). What would be the merits of each of these alternatives? What about learning curve? Feature support? Tooling (e.g. NetBeans or Eclipse wizards)? What about ease of debugging and also deployment? Is any of these project more up-to-date than the others? How stable are them?

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• Looking for a simple web interface with subversion support and ticket /issue tracker [closed]

  - by Stefan Andre Brannfjell

  I am working on a small project and we have a few programmers on the job. We are using subversion to commit updates and keep all developers up to date on their workstations. However, we have yet to find a suitable web interface to use for it. I have tried redmine, but that installation progress was extremely bothersome and advanced. Once I got it to work I found out that it was slow and did not meet my expectations. As well as it seems a bit complex for our needs. I would prefer to find a solution that supports lighttpd web server, however that seem to be very hard to come by, those I have found seem to only have apache support. Functionality i wish for the website: - login to an svn account - view svn logs - view & create issues, todo list etc - view svn difference Do you have any open source recommendations that I can try out? I will appreciate any kind of reply. :) Edit: I wish to host the website on our own servers.

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• Improve Customer Experience with Real-Time Scheduling

  - by ruth.donohue

  Recently, my husband rearranged his busy work schedule so that he could stay home an entire afternoon to wait for the alarm company to reset the password to our alarm system, only to discover at the end of the afternoon that the field service rep wasn’t going to be able to make the appointment after all. And, the company asked him to reschedule and block off time for another afternoon. Needless to say, my husband wasn’t happy with that experience. Unfortunately, customer experiences like this happen every day. As a business, you can’t afford these types of encounters. It’s too easy for your customers to turn to one of your competitors once they’ve reached the point of frustration. Customer experience and customer loyalty are more important than ever. So how can you prevent something like this from occurring? With the newly available Siebel Field Service Integration with Oracle Real-Time Scheduler, your service organization can: Create cost-optimized plans and schedules to improve operating efficiencies Deliver more accurate ETA’s and shorten appointment windows Minimize the impact of in-day events such as delays on site, sickness, poor weather conditions, and vehicle breakdowns Rather than requiring them to wait for an entire afternoon, imagine asking customers to be available for only an hour. And being able to commit to that time by working around unforeseen events and understanding the impact of delays or re-routings before they become customer issues. What would your customer experience and customer satisfaction be like then? Learn more about the Siebel Field Service Integration with Oracle Real-Time Scheduler: Register for and attend the upcoming webcast on Thursday, March 10th at 8:30 AM Pacific Time Read the press release, data sheet, and solution brief Visit the Siebel Field Service webpage

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• Should one generally develop a client library for REST services to help prevent API breakages?

  - by BestPractices

  We have a project where UI code will be developed by the same team but in a different language (Python/Django) from the services layer (REST/Java). The code for each layer exits in different code repositories and which can follow different release cycles. I'm trying to come up with a process that will prevent/reduce breaking changes in the services layer from the perspective of the UI layer. I've thought to write integration tests at the UI layer level that we'll run whenever we build the UI or the services layer (we're using Jenkins as our CI tool to build the code which is in two Git repos) and if there are failures then something in the services layer broke and the commit is not accepted. Would it also be a good idea (is it a best practice?) to have the developer of the services layer create and maintain a client library for the REST service that exists in the UI layer that they will update whenever there is a breaking change in their Service API? Conceivably, we would then have the advantage of a statically-typed API that the UI code builds against. If the client library API changes, then the UI code won't compile (so we'll know sooner that there was a breaking change). I'd also still run the integration tests upon building the UI or services layer to further validate that the integration between UI and the service(s) still works.

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