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• SQL Server Geography Data Type

  We are working on the migration to SQL Server 2008 and have geospatial data that we would like to move over as well. As part of our application we house information on locations across the globe. Which data type should we use?

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• The 20 Most Important Keyboard Shortcuts For Windows PCs

  - by Chris Hoffman

  Keyboard shortcuts are practically essential for using any type of PC. They’ll speed up almost everything you do. But long lists of keyboard shortcuts can quickly become overwhelming if you’re just getting started. This list will cover the most useful keyboard shortcuts that every Windows user should know. If you haven’t used keyboard shortcuts much, these will show you just how useful keyboard shortcuts can be. Windows Key + Search The Windows key is particularly important on Windows 8 — especially before Windows 8.1 — because it allows you to quickly return to the Start screen. On Windows 7, it opens the Start menu. Either way, you can start typing immediately after you press the Windows key to search for programs, settings, and files. For example, if you want to launch Firefox, you can press the Windows key, start typing the word Firefox, and press Enter when the Firefox shortcut appears. It’s a quick way to launch programs, open files, and locate Control Panel options without even touching your mouse and without digging through a cluttered Start menu. You can also use the arrow keys to select the shortcut you want to launch before pressing Enter. Copy, Cut, Paste Copy, Cut, and Paste are extremely important keyboard shortcuts for text-editing. If you do any typing on your computer, you probably use them. These options can be accessed using the mouse, either by right-clicking on selected text or opening the application’s Edit menu, but this is the slowest way to do it. After selecting some text, press Ctrl+C to copy it or Ctrl+X to cut it. Position the cursor where you want the text and use Ctrl+V to paste it. These shortcuts can save you a huge amount of time over using the mouse. Search the Current Page or File To quickly perform a search in the current application — whether you’re in a web browser, PDF viewer, document editor, or almost any other type of application — press Ctrl+F. The application’s search (or “Find”) feature will pop up, and you can instantly start typing a phrase you want to search for. You can generally press Enter to  go to the next appearance of the word or phrase in the document, quickly searching through it for what you’re interested in. Switch Between Applications and Tabs Rather than clicking buttons on your taskbar, Alt+Tab is a very quick way to switch between running applications. Windows orders the list of open windows by the order you accessed them, so if you’re only using two different applications, you can just press Alt+Tab to quickly switch between them. If switching between more than two windows, you’ll have to hold the Alt key and press Tab repeatedly to toggle through the list of open windows. If you miss the window you want, you can always press Alt+Shift+Tab to move through the list in reverse. To move between tabs in an application — such as the browser tabs in your web browser — press Ctrl+Tab. Ctrl+Shift+Tab will move through tabs in reverse. Quickly Print If you’re the kind of person who still prints things, you can quickly open the print window by pressing Ctrl+P. This can be faster than hunting down the Print option in every program you want to print something from. Basic Browser Shortcuts Web browser shortcuts can save you tons of time, too. Ctrl+T is a very useful one, as it will open a new tab with the address bar focused, so you can quickly press Ctrl +T, type a search phrase or web address, and press Enter to go there. To go back or forward while browsing, hold the Ctrl key and press the left or right arrow keys. If you’d just like to focus your web browser’s address bar so you can type a new web address or search without opening a new tab, press Ctrl + L. You can then start typing something and press Enter. Close Tabs and Windows To quickly close the current application, press Alt+F4. This works on the desktop and even in new Windows 8-style applications. To quickly close the current browser tab or document, press Ctrl+W. This will often close the current window if there are no other tabs open. Lock Your Computer When you’re done using your computer and want to step away, you may want to lock it. People won’t be able to log in and access your desktop unless they know your password. You can do this from the Start menu or Start screen, but the fastest way to lock your screen is by quickly pressing Windows Key + L before you get up. Access the Task Manager Ctrl+Alt+Delete will take you to a screen that allows you to quickly launch the Task Manager or perform other operations, such as signing out. This is particularly useful because if can be used to recover from situations where your computer doesn’t appear responsive or isn’t accepting input. For example, if a full-screen game becomes unresponsive, Ctrl+Alt+Delete will often allow you to escape from it and end it via the Task Manager. Windows 8 Shortcuts On Windows 8 PCs, there are other very important keyboard shortcuts. Windows Key + C will open your Charms bar, while Windows Key + Tab will open the new App Switcher. These keyboard shortcuts will allow you to avoid the hot corners, which can be tedious to use with a mouse. On the desktop side, Windows Key + D will take you back to the desktop from anywhere. Windows Key + X will open a special “power user menu” that gives you quick access to options that are hidden in the new Windows 8 interface, including Shut Down, Restart, and Control Panel. If you’re interested in learning more keyboard shortcuts, be sure to check our longer lists of 47 keyboard shortcuts that work in all web browsers and 42+ keyboard shortcuts to speed up text-editing. Image Credit: Jeroen Bennink on Flickr     

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• Verari Expands Its Blade Server Repertoire

  Server Snapshot: Verari continues to feature x86 high-density blade configurations, but its offerings now include storage blades and a data-center-in-a-box for IT shops on the move.

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• Verari Expands Its Blade Server Repertoire

  Server Snapshot: Verari continues to feature x86 high-density blade configurations, but its offerings now include storage blades and a data-center-in-a-box for IT shops on the move.

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• Can Flash games packed for iOS and other mobile devices achieve reasonable performance?

  - by puppybeard

  I was thinking of developing a game in Flash, as a hobby/educational project. However, I was hoping I could make it run on a smartphone, but a friend who develops in Flash says that in their experience things will move really slow on the likes of an iPad when the Flash packager is used. So slowly that you can't use it commercially for fast-moving games. Has anyone else experienced this slowness? Is there a way around it or is the technology just not there yet?

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• Warp GameObject Size When Entering/Leaving Area

  - by Julian

  Below I have an image describing the desired functionality I am going for. Let's say you control a square and when you move this square into a given area, any part of your rigidbody/model inside of the area will be magnified upon entering and shrunk upon leaving. So now you more or less are made up of two rectangles, one small and one large. What would be an elegant approach towards achieving this effect?

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• Push back rectangle where collision happens

  - by Tifa

  I have a tile collision on a game I am creating but the problem is once a collision happens for example a collision happens in right side my sprite cant move to up and bottom :( thats because i set the speed to 0. I thinks its wrong. here is my code: int startX, startY, endX, endY; float pushx = 0,pushy = 0; // move player if(Gdx.input.isKeyPressed(Input.Keys.LEFT)){ dx=-1; currentWalk = leftWalk; } if(Gdx.input.isKeyPressed(Input.Keys.RIGHT)){ dx=1; currentWalk = rightWalk; } if(Gdx.input.isKeyPressed(Input.Keys.DOWN)){ dy=-1; currentWalk = downWalk; } if(Gdx.input.isKeyPressed(Input.Keys.UP)){ dy=1; currentWalk = upWalk; } sr.setProjectionMatrix(camera.combined); sr.begin(ShapeRenderer.ShapeType.Line); Rectangle koalaRect = rectPool.obtain(); koalaRect.set(player.getX(), player.getY(), pw, ph /2 ); float oldX = player.getX(), oldY = player.getY(); // THIS LINE WAS ADDED player.setXY(player.getX() + dx * Gdx.graphics.getDeltaTime() * 4f, player.getY() + dy * Gdx.graphics.getDeltaTime() * 4f); // THIS LINE WAS MOVED HERE FROM DOWN BELOW if(dx> 0) { startX = endX = (int)(player.getX() + pw); } else { startX = endX = (int)(player.getX() ); } startY = (int)(player.getY()); endY = (int)(player.getY() + ph); getTiles(startX, startY, endX, endY, tiles); for(Rectangle tile: tiles) { sr.rect(tile.x,tile.y,tile.getWidth(),tile.getHeight()); if(koalaRect.overlaps(tile)) { //dx = 0; player.setX(oldX); // THIS LINE CHANGED Gdx.app.log("x","hit " + player.getX() + " " + oldX); break; } } if(dy > 0) { startY = endY = (int)(player.getY() + ph ); } else { startY = endY = (int)(player.getY() ); } startX = (int)(player.getX()); endX = (int)(player.getX() + pw); getTiles(startX, startY, endX, endY, tiles); for(Rectangle tile: tiles) { if(koalaRect.overlaps(tile)) { //dy = 0; player.setY(oldY); // THIS LINE CHANGED //Gdx.app.log("y","hit" + player.getY() + " " + oldY); break; } } sr.rect(koalaRect.x,koalaRect.y,koalaRect.getWidth(),koalaRect.getHeight() / 2); sr.setColor(Color.GREEN); sr.end(); I want to push back the sprite when a collision happens but i have no idea how :D pls help

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• Looking for mass cropping software

  - by Bart van Heukelom

  I'm looking for a tool than runs on Ubuntu that can let me: Open an image in a folder which has thousands Crop and rotate it Save as a copy, automatically named (not manually), with one click. Preferably with something in the name that I can later use to filter these cropped copies in Nautilus (unless it saves in another directory, that'd be even better). Move to next image and repeat Does it exist?

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• Geekswithblogs.net | Congrats to the new and renewed MVPs

  - by Geekswithblogs Administrator

  We just wanted to send a shout out to all those who have entered or have been renewed into the MVP program. I always wondered why they wouldn’t move the April date off of April Fool’s Day cause that would be an interesting email to get on April 1. If you are a GWB blogger and an MVP but your name does not have an MVP logo next to it on the homepage, let us know via support and we will get you added. Related Tags: Geekswithblogs.net, MVP, Microsoft

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• Is this possible to re-duplicate the hardware signal on Linux?

  - by Ted Wong

  Since that every things is a file on the UNIX system. If I have a hardware, for example, a mouse, move from left corner to right corner, it should produce some kinds of file to communicate with the system. So, if my assumption is correct, is this possible to do following things: Capture the raw data, which is about moving mouse cursor from left corner to right corner? Reduplicate the raw data, using a program, same producing speed, and data, in order to "redo" moving mouse cursor from left corner to right corner

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• How do I get my Google+ picture to show up on Google searches?

  - by daviesgeek

  I am looking to move my blog: The Geek Tech Blog (which is currently a Blogger blog), over to a .com name with Wordpress. However, I still would lik my picture from Google+ to show up in search results like this, as it adds a personal touch to my blog: How do I make the picture show up on Google searches with a .com name and a Wordpress blog? I have no idea how that showed up in Google searches, as I did nothing to get the picture to show up (as far as I know).

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• My blog has now moved to http://dataidol.com/tonyrogerson

  - by tonyrogerson

  I've decided to implement a new blogging infrastructure based on WordPress; the community server stuff I'm using has got a bit tired and WordPress offers a wealth of plug-ins to do pretty much everything I want.So, see http://dataidol.com/tonyrogerson for my new blog; its not just a move, I have broadened my coverage to encompass all things data, the first couple of posts talk about Short-Stroking hard disks (something I've presented on a number of times now), I've also got some Erlang content.Anyway, enjoy!T

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• Internships available in Oracle Netherlands - this summer

  - by jessica.ebbelaar

  I am Jannie Minnema, Director of Business Operations for Oracle in the Benelux. My career at Oracle started at Oracle Headquartes in San Francisco as a Project Manager, building Computer Based Training Products. After spending 3 years in Dubai, my husband and I moved to the USA as he wanted to study a MBA there. This move kick started my career as I was working in Silicon Valley during a time of great opportunity. After the USA, I fulfilled numerous roles at Oracle ranging from Project Management to Sales and Marketing. I currently work in the Netherlands were I am now Director of Business Operations for Oracle in the Benelux and a member of the Dutch Management Team. Business Operations advises the Benelux Management Team and focuses on topics such as Corporate Social Responsibility, Customer Satisfaction, Internal Communication, Internal training and effective usage of Sales Tools and Systems. We are currently also working on how best to introduce a “New way of Working”. The move to our new office building in 2011 aides in creating the right environment for this. Our goal is to continually improve the organisation. I enjoy working for Oracle because there is never a dull moment, and I am continuously challenged to improve. The environment that I work in changes constantly. Look at all the recent acquisitions; over 60 in the past 3 years! If you, as an Oracle employee, see something that can be done better, like a new service or tool, then combine it with some enthusiasm, motivate it further and the (Oracle) world changes! Internships This summer we have a number of Internships available, coordinated by the Business Operations team. We very much look forward to welcoming Students in our Dutch office. We look at it as an opportunity for both Oracle and the Interns to learn from each other. It will definitely result in both parties improving, growing and achieving results! We offer Internships related to Sales, Marketing and New Technology. You can find the assignments here. During the Internship you will experience what is like to work for an international and dynamic company, where we work and play hard. Our customers are major Dutch companies and our employees are professionals that compare working at Oracle with playing a Soccer World Cup final. We offer several Internships at the same time, so you will learn and share your experiences with a group of fellow students. If you have any questions related to this article feel free to contact [email protected].  You can find our job opportunities via http://campus.oracle.com

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• The Written Roles of Chief Technology Officer

  - by Jon Hopkins

  A follow up to this question: The Written Roles of Software Development Manager What is the role and what are the responsibilities of a CTO when it's done well, with particular reference to how it might pertain to a programmer with aspirations towards this sort of position? (Reason for asking - it's one potential career destination for programmers looking to move away from a purely hands-on role and for those with this sort of ambition it's worth knowing what it actually entails).

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• How can I force fullscreen on my right screen?

  - by Boris

  I have 2 screens: 17" on left and 22" screen on right side. When I watch a movie with VLC and want to watch on full-screen on my 22" screen (the right one), I move my VLC window in right screen and then click on full-screen = no problem. BUT when using Firefox and watching streaming video, watching on full-screen is always on 17" screen (left one). How can I force full-screen to be on my 22" screen (right one) ?

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• Problem with user generated content

  - by grasshopper

  In general, what do you think is better in regards to adding content to a site, to allow users to add content to the site and put a flag button to report it if it doesn't fit with the site, or should only I add the content and remove that option? It will be a small site but I don't know if I'll manage to scan the site constantly or deal with the flags and on the other hand I'm worried that the site wont move forward because there will be lot less content, thoughts?

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• Build an IPSEC VPN Without Losing Your Mind

  You might be ready to move beyond OpenVPN, but feel daunted by IPSEC's learning curve. With our quick guide, you'll be up and running with free, open Openswan in no time.

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• What icon would you use to denote an XML (not rss) feed available [closed]

  - by mplungjan

  Given two sites - one aimed at regular users and one for automated access. The first site is the best known, so many are (still) screen scraping that site for data. It is preferable to have move to the other site where the same data is available in xml format. What icon (+text/title) on a page you are about to screen scrape, would make you pay attention and decide to see what that was about? Examples from Google Image search for xml icon

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• 3D Ball Physics Theory: collision response on ground and against walls?

  - by David

  I'm really struggling to get a strong grasp on how I should be handling collision response in a game engine I'm building around a 3D ball physics concept. Think Monkey Ball as an example of the type of gameplay. I am currently using sphere-to-sphere broad phase, then AABB to OBB testing (the final test I am using right now is one that checks if one of the 8 OBB points crosses the planes of the object it is testing against). This seems to work pretty well, and I am getting back: Plane that object is colliding against (with a point on the plane, the plane's normal, and the exact point of intersection. I've tried what feels like dozens of different high-level strategies for handling these collisions, without any real success. I think my biggest problem is understanding how to handle collisions against walls in the x-y axes (left/right, front/back), which I want to have elasticity, and the ground (z-axis) where I want an elastic reaction if the ball drops down, but then for it to eventually normalize and be kept "on the ground" (not go into the ground, but also not continue bouncing). Without kluging something together, I'm positive there is a good way to handle this, my theories just aren't getting me all the way there. For physics modeling and movement, I am trying to use a Euler based setup with each object maintaining a position (and destination position prior to collision detection), a velocity (which is added onto the position to determine the destination position), and an acceleration (which I use to store any player input being put on the ball, as well as gravity in the z coord). Starting from when I detect a collision, what is a good way to approach the response to get the expected behavior in all cases? Thanks in advance to anyone taking the time to assist... I am grateful for any pointers, and happy to post any additional info or code if it is useful. UPDATE Based on Steve H's and eBusiness' responses below, I have adapted my collision response to what makes a lot more sense now. It was close to right before, but I didn't have all the right pieces together at the right time! I have one problem left to solve, and that is what is causing the floor collision to hit every frame. Here's the collision response code I have now for the ball, then I'll describe the last bit I'm still struggling to understand. // if we are moving in the direction of the plane (against the normal)... if (m_velocity.dot(intersection.plane.normal) <= 0.0f) { float dampeningForce = 1.8f; // eventually create this value based on mass and acceleration // Calculate the projection velocity PVRTVec3 actingVelocity = m_velocity.project(intersection.plane.normal); m_velocity -= actingVelocity * dampeningForce; } // Clamp z-velocity to zero if we are within a certain threshold // -- NOTE: this was an experimental idea I had to solve the "jitter" bug I'll describe below float diff = 0.2f - abs(m_velocity.z); if (diff > 0.0f && diff <= 0.2f) { m_velocity.z = 0.0f; } // Take this object to its new destination position based on... // -- our pre-collision position + vector to the collision point + our new velocity after collision * time // -- remaining after the collision to finish the movement m_destPosition = m_position + intersection.diff + (m_velocity * intersection.tRemaining * GAMESTATE->dt); The above snippet is run after a collision is detected on the ball (collider) with a collidee (floor in this case). With a dampening force of 1.8f, the ball's reflected "upward" velocity will eventually be overcome by gravity, so the ball will essentially be stuck on the floor. THIS is the problem I have now... the collision code is running every frame (since the ball's z-velocity is constantly pushing it a collision with the floor below it). The ball is not technically stuck, I can move it around still, but the movement is really goofy because the velocity and position keep getting affected adversely by the above snippet. I was experimenting with an idea to clamp the z-velocity to zero if it was "close to zero", but this didn't do what I think... probably because the very next frame the ball gets a new gravity acceleration applied to its velocity regardless (which I think is good, right?). Collisions with walls are as they used to be and work very well. It's just this last bit of "stickiness" to deal with. The camera is constantly jittering up and down by extremely small fractions too when the ball is "at rest". I'll keep playing with it... I like puzzles like this, especially when I think I'm close. Any final ideas on what I could be doing wrong here? UPDATE 2 Good news - I discovered I should be subtracting the intersection.diff from the m_position (position prior to collision). The intersection.diff is my calculation of the difference in the vector of position to destPosition from the intersection point to the position. In this case, adding it was causing my ball to always go "up" just a little bit, causing the jitter. By subtracting it, and moving that clamper for the velocity.z when close to zero to being above the dot product (and changing the test from <= 0 to < 0), I now have the following: // Clamp z-velocity to zero if we are within a certain threshold float diff = 0.2f - abs(m_velocity.z); if (diff > 0.0f && diff <= 0.2f) { m_velocity.z = 0.0f; } // if we are moving in the direction of the plane (against the normal)... float dotprod = m_velocity.dot(intersection.plane.normal); if (dotprod < 0.0f) { float dampeningForce = 1.8f; // eventually create this value based on mass and acceleration? // Calculate the projection velocity PVRTVec3 actingVelocity = m_velocity.project(intersection.plane.normal); m_velocity -= actingVelocity * dampeningForce; } // Take this object to its new destination position based on... // -- our pre-collision position + vector to the collision point + our new velocity after collision * time // -- remaining after the collision to finish the movement m_destPosition = m_position - intersection.diff + (m_velocity * intersection.tRemaining * GAMESTATE->dt); UpdateWorldMatrix(m_destWorldMatrix, m_destOBB, m_destPosition, false); This is MUCH better. No jitter, and the ball now "rests" at the floor, while still bouncing off the floor and walls. The ONLY thing left is that the ball is now virtually "stuck". He can move but at a much slower rate, likely because the else of my dot product test is only letting the ball move at a rate multiplied against the tRemaining... I think this is a better solution than I had previously, but still somehow not the right idea. BTW, I'm trying to journal my progress through this problem for anyone else with a similar situation - hopefully it will serve as some help, as many similar posts have for me over the years.

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• Godaddy one page hosting

  - by liv a

  Disclaimer: not sure this is the right place for this kind of question, sorry in advance, just point me to the right place and I'll move it. In godaddy when paying only for domain, without hosting, they state you can get one page hosting for free but that option only opens their web-builder. I want to create a nicely design landing page, where the content is static.Is there a way to make my domain point to a wordpress one page or self created html one page/ landing page?

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• Map building - Tower Defense

  - by Dan K

  Before diving too deep into my question, let it be known that I am learning as far as java script goes and figured a simple Tower Defense game would be an excellent way to learn things. So I have found a simple background image with a path drawn on it and my question is how would I go about building a path so that I can animate my objects. Would I have to take the image and overlay a grid system, or can I store the path in some sort of array and have my objects move across it? Here is the background image:

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• Arcball 3D camera - how to convert from camera to object coordinates

  - by user38873

  I have checked multiple threads before posting, but i havent been able to figure this one out. Ok so i have been following this tutorial, but im not using glm, ive been implementing everything up until now, like lookat etc. http://en.wikibooks.org/wiki/OpenGL_Programming/Modern_OpenGL_Tutorial_Arcball So i can rotate with the click and drag of the mouse, but when i rotate 90º degrees around Y and then move the mouse upwards or donwwards, it rotates on the wrong axis, this problem is demonstrated on this part of the tutorial An extra trick is converting the rotation axis from camera coordinates to object coordinates. It's useful when the camera and object are placed differently. For instace, if you rotate the object by 90° on the Y axis ("turn its head" to the right), then perform a vertical move with your mouse, you make a rotation on the camera X axis, but it should become a rotation on the Z axis (plane barrel roll) for the object. By converting the axis in object coordinates, the rotation will respect that the user work in camera coordinates (WYSIWYG). To transform from camera to object coordinates, we take the inverse of the MV matrix (from the MVP matrix triplet). What i have to do acording to the tutorial is convert my axis_in_camera_coordinates to object coordinates, and the rotation is done well, but im confused on what matrix i use to do just that. The tutorial talks about converting the axis from camera to object coordinates by using the inverse of the MV. Then it shows these 3 lines of code witch i havent been able to understand. glm::mat3 camera2object = glm::inverse(glm::mat3(transforms[MODE_CAMERA]) * glm::mat3(mesh.object2world)); glm::vec3 axis_in_object_coord = camera2object * axis_in_camera_coord; So what do i aply to my calculated axis?, the inverse of what, i supose the inverse of the model view? So my question is how do you transform camera axis to object axis. Do i apply the inverse of the lookat matrix? My code: if (cur_mx != last_mx || cur_my != last_my) { va = get_arcball_vector(last_mx, last_my); vb = get_arcball_vector( cur_mx, cur_my); angle = acos(min(1.0f, dotProduct(va, vb)))*20; axis_in_camera_coord = crossProduct(va, vb); axis.x = axis_in_camera_coord[0]; axis.y = axis_in_camera_coord[1]; axis.z = axis_in_camera_coord[2]; axis.w = 1.0f; last_mx = cur_mx; last_my = cur_my; } Quaternion q = qFromAngleAxis(angle, axis); Matrix m; qGLMatrix(q,m); vi = mMultiply(m, vi); up = mMultiply(m, up); ViewMatrix = ogLookAt(vi.x, vi.y, vi.z,0,0,0,up.x,up.y,up.z);

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• Why are many programmers moving their code to github?

  - by Chibueze Opata

  For the past 6 months or more, I've been seeing many codes hosted at sourceforge.net as well as other hosting sites "Move to GitHub". A mere Google Search with the phrase "Moved to Github" returns several results containing the text moved to github. This is very confusing for me, and I'm wondering, why exactly are people moving? Does it mean that GitHub is better or is there some special advantage I'm not seeing?

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• Forwarding non-www domain to other domain with dns

  - by Zen Savona

  Is it possible to forward firstdomain.com to www.seconddomain.com or seconddomain.com using surely dns records? I know how to forward www.firstdomain.com to seconddomain.com (with CNAME). What I am trying to do is move my site from one domain to another (new) one, and not break all the links which use the old domain name. I can't do a 301 redirect as it's hosted on Github Pages and I don't have access to the webserver. Thanks

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• Three Global Telecoms Soar With Siebel

  - by michael.seback

  Deutsche Telekom Group Selects Oracle's Siebel CRM to Underpin Next-Generation CRM Strategy The Deutsche Telekom Group (DTAG), one of the world's leading telecommunications companies, and a customer of Oracle since 2001, has invested in Oracle's Siebel CRM as the standard platform for its Next Generation CRM strategy; a move to lower the cost of managing its 120 million customers across its European businesses. Oracle's Siebel CRM is planned to be deployed in Germany and all of the company's European business within five years. "...Our Next-Generation strategy is a significant move to lower our operating costs and enhance customer service for all our European customers. Not only is Oracle underpinning this strategy, but is also shaping the way our company operates and sells to customers. We look forward to working with Oracle over the coming years as the technology is extended across Europe," said Dr. Steffen Roehn, CIO Deutsche Telekom AG... "The telecommunications industry is currently undergoing some major changes. As a result, companies like Deutsche Telekom are needing to be more intelligent about the way they use technology, particularly when it comes to customer service. Deutsche Telekom is a great example of how organisations can use CRM to not just improve services, but also drive more commercial opportunities through the ability to offer highly tailored offers, while the customer is engaged online or on the phone," said Steve Fearon, vice president CRM, EMEA Read more. Telecom Argentina S.A. Accelerates Time-to-Market for New Communications Products and Services Telecom Argentina S.A. offers basic telephone, urban landline, and national and international long-distance services...."With Oracle's Siebel CRM and Oracle Communication Billing and Revenue Management, we started a technological transformation that allows us to satisfy our critical business needs, such as improving customer service and quickly launching new phone and internet products and services." - Saba Gooley, Chief Information Officer, Wire Line and Internet Services, Telecom Argentina S.A.Read more. Türk Telekom Develops Benefits-Driven CRM Roadmap Türk Telekom Group provides integrated telecommunication services from public switched telephone network (PSTN) and global systems for mobile communications technology (GSM). to broadband internet...."Oracle Insight provided us with a structured deployment approach that makes sense for our business. It quantified the benefits of the CRM solution allowing us to engage with the relevant business owners; essential for a successful transformation program." - Paul Taylor, VP Commercial Transformation, Türk Telekom Read more.

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