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  • Why does first call to java.io.File.createTempFile(String,String,File) take 5 seconds on Citrix?

    - by Ben Roling
    While debugging slow startup of an Eclipse RCP app on a Citrix server, I came to find out that java.io.createTempFile(String,String,File) is taking 5 seconds. It does this only on the first execution and only for certain user accounts. Specifically, I am noticing it Citrix anonymous user accounts. I have not tried many other types of accounts, but this behavior is not exhibited with an administrator account. Also, it does not matter if the user has access to write to the given directory or not. If the user does not have access, the call will take 5 seconds to fail. If they do have access, the call with take 5 seconds to succeed. This is on a Windows 2003 Server. I've tried Sun's 1.6.0_16 and 1.6.0_19 JREs and see the same behavior. I googled a bit expecting this to be some sort of known issue, but didn't find anything. It seems like someone else would have had to have run into this before. The Eclipse Platform uses File.createTempFile() to test various directories to see if they are writeable during initialization and this issue adds 5 seconds to the startup time of our application. I imagine somebody has run into this before and might have some insight. Here is sample code I executed to see that it is indeed this call that is consuming the time. I also tried it with a second call to createTempFile and notice that subsequent calls return nearly instantaneously. public static void main(final String[] args) throws IOException { final File directory = new File(args[0]); final long startTime = System.currentTimeMillis(); File file = null; try { file = File.createTempFile("prefix", "suffix", directory); System.out.println(file.getAbsolutePath()); } finally { System.out.println(System.currentTimeMillis() - startTime); if (file != null) { file.delete(); } } } Sample output of this program is the following: C:\java.exe -jar filetest.jar C:/Temp C:\Temp\prefix8098550723198856667suffix 5093

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  • Selenium: Can i test if a page loaded a flash app (ie a swf) properly?

    - by Max Williams
    hi all. I'm writing some selenium tests (in rspec for a rails app). One of my pages loads a swf and while i don't want to test the functionality of this flash app i do want to test that it loaded up ok. Is this possible? In case it helps, the html to load the swf is: <OBJECT classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=8,0,0,0" width="800" height="600"> <PARAM NAME=movie VALUE="http://localhost:3000/assets/players/millionaire/millionaire.swf"> <PARAM NAME=quality VALUE="high"> <PARAM NAME=FlashVars VALUE="quizXML=http://localhost:3000/quizzes/371.xml?online=true&myURL=http://localhost:3000/assets/players/millionaire/&online=true"> <param name=width value="800"> <param name=height value="600"> <EMBED src="http://localhost:3000/assets/players/millionaire/millionaire.swf" FlashVars="quizXML=http://localhost:3000/quizzes/371.xml?online=true&myURL=http://localhost:3000/assets/players/millionaire/&online=true" width="800" height="600" quality=high TYPE="application/x-shockwave-flash" PLUGINSPAGE="http://www.macromedia.com/go/getflashplayer"> </EMBED> </OBJECT> thanks - max

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  • django test client trouble

    - by Anton Koval'
    I've got a problem... we're writing project using django, and i'm trying to use django.test.client with nose test-framework for tests. Our code is like this: from simplejson import loads from urlparse import urljoin from django.test.client import Client TEST_URL = "http://smakly.localhost:9090/" def test_register(): cln = Client() ref_data = {"email": "[email protected]", "name": "???????", "website": "http://hot.bear.com", "xhr": "true"} print urljoin(TEST_URL, "/accounts/register/") response = loads(cln.post(urljoin(TEST_URL, "/accounts/register/"), ref_data)) print response["message"] and in nose output I catch: Traceback (most recent call last): File "/home/psih/work/svn/smakly/eggs/nose-0.11.1-py2.6.egg/nose/case.py", line 183, in runTest self.test(*self.arg) File "/home/psih/work/svn/smakly/src/smakly.tests/smakly/tests/frontend/test_profile.py", line 25, in test_register response = loads(cln.post(urljoin(TEST_URL, "/accounts/register/"), ref_data)) File "/home/psih/work/svn/smakly/parts/django/django/test/client.py", line 313, in post response = self.request(**r) File "/home/psih/work/svn/smakly/parts/django/django/test/client.py", line 225, in request response = self.handler(environ) File "/home/psih/work/svn/smakly/parts/django/django/test/client.py", line 69, in __call__ response = self.get_response(request) File "/home/psih/work/svn/smakly/parts/django/django/core/handlers/base.py", line 78, in get_response urlconf = getattr(request, "urlconf", settings.ROOT_URLCONF) File "/home/psih/work/svn/smakly/parts/django/django/utils/functional.py", line 273, in __getattr__ return getattr(self._wrapped, name) AttributeError: 'Settings' object has no attribute 'ROOT_URLCONF' My settings.py file does have this attribute. If I get the data from the server with standard urllib2.urllopen().read() it works in the proper way. Any ideas how I can solve this case?

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  • How did you learn to be a programming guru?

    - by Xonara
    College courses are obviously very helpful, but I hear all the time about great programmers that just "taught themselves," and I wonder how the hell they did it. Online tutorials are nice - online support, even better - but learning with nothing but online resources is difficult to say the least, and I don't know anybody that's experienced enough to help me learn. Even if I did, they probably wouldn't have the time for it. Any advice is greatly appreciated. Becoming an application/game designer is something I've wanted to achieve for a long, long time, even if I never use it for a career, and it does mean alot to me. However, I'm constantly thwarted by lack of motivation, or perhaps confidence. Though I've found some good tutorials online, sometimes I feel it just isn't enough to really get me somewhere, and my limited knowledge of computers (and any other technology) in general is hardly reassuring. I'm constantly getting the feeling that maybe it isn't "in me." Well, guess that's it. I just don't want to join the legions of aspiring techies that just gave up.

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  • Facebook Connect: Permissions Error [200] using "stream.publish" with PHP

    - by Sarah
    Hi all, I've been implementing Facebook Connect into a site and am using both the PHP API, to allow me to automatically post data to a user's wall, as well as the JS API, for manual posting, permissions dialogs, etc. When the user uses the manual method it works 100%...the popups are displayed correctly, and the data gets posted to their wall properly. However, when I try to use the PHP API I am getting inconsistencies. When I try posting automatically using the PHP API using one account it works perfect, every time. But for some other accounts it never works, always returning "Permissions error." The error code is 200, and I've checked the Facebook API documentation and it's pretty vague, saying only "Permissions error. The application does not have permission to perform this action." But that's not true, since it works on some accounts and doesn't work on others. First, I've made sure that the users in question have enabled the extended permission "publish_stream" and that the manual method using the JS API works, so it doesn't seem to be a problem with those specific permissions. There are no apparent differences between the Facebook accounts I've used. So my question is has anyone run into this problem and found a solution to it? Is there some sort of other permission setting that users must enable for this to work? I've been searching Google and these forums but have not found any solution. The request I am sending is: (Note: The content/image url/link url are not the actual data I use) $attachment = array( 'caption' => '{*actor*} commented on <title> "<comment>"', 'media' => array( array( 'type' => 'image', 'src' => 'http://www.test.com/image.jpg', 'href' => 'http://www.test.com' ) ) ); $Facebook->api_client->stream_publish('', $attachment); Thanks, Sarah

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  • SQL to insert latest version of a group of items

    - by Garett
    I’m trying to determine a good way to handle the scenario below. I have the following two database tables, along with sample data. Table1 contains distributions that are grouped per project. A project can have one or more distributions. A distribution can have one of more accounts. An account has a percentage allocated to it. The distributions can be modified by adding or removing account, as well as changing percentages. Table2 tracks distributions, assigning a version number to each distribution. I need to be able to copy new distributions from Table1 to Table2, but only under two conditions: 1. the entire distribution does not already exist 2. the distribution has been modified (accounts added/removed or percentages changed). Note: When copying a distribution from Table1 to Table2 I need to compare all accounts and percentages within the distribution to determine if it already exists. When inserting the new distribution then I need to increment the VersionID (max(VersionID) + 1). So, in the example provided the distribution (12345, 1) has been modified, adding account number 7, as well as changing percentages allocated. The entire distribution should be copied to the second table, incrementing the VersionID to 3 in the process. The database in question is SQL Server 2005. Table1 ------ ProjectID AccountDistributionID AccountID Percent 12345 1 1 25.0 12345 1 2 25.0 12345 1 7 50.0 56789 2 3 25.0 56789 2 4 25.0 56789 2 5 25.0 56789 2 6 25.0 Table2 ------ ID VersionID Project ID AccountDistributionID AccountID Percent 1 1 12345 1 1 50.0 2 1 12345 1 2 50.0 3 2 56789 2 3 25.0 4 2 56789 2 4 25.0 5 2 56789 2 5 25.0 6 2 56789 2 6 25.0

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  • Booking logic and architecture, database sync: Hotels, tennis courts reservation system ...

    - by coulix
    Hello Stackers, Imagine that you want to design a tennis booking system. You have 5 tennis clubs as partenrs with no online api allowing you to check on their side if a court is booked or not: You have to build this part as well. Every time a booking is done on their side you want it to be know by our system. Probably using a POST request form tennis partner to our server. Every time a booking is done on our website, we want to push the booking to their system. The difficulty is that their system need to be online and accessible from outside. Ip may change, we have to use a dns updater. In case their system is not available we still accept the booking and fallback to an async email with 'i confirm booking/reject booking' link sent to the club. I find the whole process quite complex and was wondering about the way online hotel booking system and hotel were working. Do they all have their data open and online ? The good thing is that the data will grow large and fits nicely to some no SQL ;) like couch db

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  • MySQLDB query not returning all rows

    - by RBK
    I am trying to do a simple fetch using MySQLDB in Python. I have 2 tables(Accounts & Products). I have to look up Accounts table, get acc_id from it & query the Products table using it. The Products tables has more than 10 rows. But when I run this code it randomly returns between 0 & 6 rows each time I run it. Here's the code snippet: # Set up connection con = mdb.connect('db.xxxxx.com', 'user', 'password', 'mydb') # Create cursor cur = con.cursor() # Execute query cur.execute("SELECT acc_id FROM Accounts WHERE ext_acc = '%s'" % account_num ) # account_num is alpha-numberic and is got from preceding part of the program # A tuple is returned, so get the 0th item from it acc_id = cur.fetchone()[0] print "account_id = ", acc_id # Close the cursor - I was not sure if I can reuse it cur.close() # Reopen the cursor cur = con.cursor() # Second query cur.execute("SELECT * FROM Products WHERE account_id = %d" % acc_id) keys = cur.fetchall() print cur.rowcount # This prints incorrect row count for key in keys: # Does not print all rows. Tried to directly print keys instead of iterating - same result :( print key # Closing the cursor & connection cur.close() con.close() The weird part is, I tried to step through the code using a debugger(PyDev on Eclipse) and it correctly gets all rows(both the value stored in the variable 'keys' as well as console output are correct). I am sure my DB has correct data since I ran the same SQL on MySQL console & got the correct result. Just to be sure I was not improperly closing the connection, I tried using with con instead of manually closing the connection and it's the same result. I did RTFM but I couldn't find much in it to help me with this issue. Where am I going wrong? Thank you. EDIT: I noticed another weird thing now. In the line cur.execute("SELECT * FROM Products WHERE account_id = %d" % acc_id), I hard-coded the acc_id value, i.e made it cur.execute("SELECT * FROM Products WHERE account_id = %d" % 322) and it returns all rows

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  • C# - Wait to finish before doing the next task

    - by Alex Ogden
    i have a server application with a richtextbox as the console text basically. The problem is, i have start, restart and stop buttons - But my restart button doesn't work. Heres my code for the restart button: consoletxt("RESTART", "Restarting Server..."); statuslabel1.Text = "Restarting"; statuslabel1.ForeColor = Color.Orange; statuslabel2.Text = "Restarting"; statuslabel2.ForeColor = Color.Orange; command("stop"); //The performclick just starts the server startbtn.PerformClick(); statuslabel1.Text = "Online"; statuslabel1.ForeColor = Color.DarkGreen; statuslabel2.Text = "Online"; statuslabel2.ForeColor = Color.DarkGreen; consoletxt("RESTART", "Restart completed, server online!"); However, the output is this: 2012-04-01 11:32:12 [RESTART] Restarting Server... 2012-04-01 11:32:12 [RESTART] Restart completed, server online! 2012-04-01 11:32:12 [INFO] CONSOLE: Stopping the server.. 2012-04-01 11:32:12 [INFO] Stopping server So, it says that the restart has finished in the text - but it hasn't - all it has done is stop the server. Please can sombody explain to me how to do this properly? Thanks!

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  • (Python/Pyramid) Better ways to have standard list/form editors?

    - by badcat
    I'm working on a number of Pyramid (former Pylons) projects, and often I have the need to display a list of some content (let's say user accounts, log entries or simply some other data). A user should be able to paginate through the list, click on a row and get a form where he/she can edit the contents of that row. Right now I'm always re-inventing the wheel by having Mako templates which use webhelpers for the pagination, Jquery UI for providing a dialog and I craft the editor form and AJAX requests on the client and server side by hand. As you may know, this eats up painfully much time. So what I'm wondering is: Is there a better way of providing lists, editor dialog and server/client communication about this, without having to re-invent the wheel every time? I heard Django takes off a big load of that by providing user accounts and other stuff out of the box; but in my case it's not just about user accounts, it can be any kind of data that is stored on the server-side in a SQL database, which should be able to be edited by a user. Thanks in advance!

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  • How to Reduce the Size of Your WinSXS Folder on Windows 7 or 8

    - by Chris Hoffman
    The WinSXS folder at C:\Windows\WinSXS is massive and continues to grow the longer you have Windows installed. This folder builds up unnecessary files over time, such as old versions of system components. This folder also contains files for uninstalled, disabled Windows components. Even if you don’t have a Windows component installed, it will be present in your WinSXS folder, taking up space. Why the WinSXS Folder Gets to Big The WinSXS folder contains all Windows system components. In fact, component files elsewhere in Windows are just links to files contained in the WinSXS folder. The WinSXS folder contains every operating system file. When Windows installs updates, it drops the new Windows component in the WinSXS folder and keeps the old component in the WinSXS folder. This means that every Windows Update you install increases the size of your WinSXS folder. This allows you to uninstall operating system updates from the Control Panel, which can be useful in the case of a buggy update — but it’s a feature that’s rarely used. Windows 7 dealt with this by including a feature that allows Windows to clean up old Windows update files after you install a new Windows service pack. The idea was that the system could be cleaned up regularly along with service packs. However, Windows 7 only saw one service pack — Service Pack 1 — released in 2010. Microsoft has no intention of launching another. This means that, for more than three years, Windows update uninstallation files have been building up on Windows 7 systems and couldn’t be easily removed. Clean Up Update Files To fix this problem, Microsoft recently backported a feature from Windows 8 to Windows 7. They did this without much fanfare — it was rolled out in a typical minor operating system update, the kind that don’t generally add new features. To clean up such update files, open the Disk Cleanup wizard (tap the Windows key, type “disk cleanup” into the Start menu, and press Enter). Click the Clean up System Files button, enable the Windows Update Cleanup option and click OK. If you’ve been using your Windows 7 system for a few years, you’ll likely be able to free several gigabytes of space. The next time you reboot after doing this, Windows will take a few minutes to clean up system files before you can log in and use your desktop. If you don’t see this feature in the Disk Cleanup window, you’re likely behind on your updates — install the latest updates from Windows Update. Windows 8 and 8.1 include built-in features that do this automatically. In fact, there’s a StartComponentCleanup scheduled task included with Windows that will automatically run in the background, cleaning up components 30 days after you’ve installed them. This 30-day period gives you time to uninstall an update if it causes problems. If you’d like to manually clean up updates, you can also use the Windows Update Cleanup option in the Disk Usage window, just as you can on Windows 7. (To open it, tap the Windows key, type “disk cleanup” to perform a search, and click the “Free up disk space by removing unnecessary files” shortcut that appears.) Windows 8.1 gives you more options, allowing you to forcibly remove all previous versions of uninstalled components, even ones that haven’t been around for more than 30 days. These commands must be run in an elevated Command Prompt — in other words, start the Command Prompt window as Administrator. For example, the following command will uninstall all previous versions of components without the scheduled task’s 30-day grace period: DISM.exe /online /Cleanup-Image /StartComponentCleanup The following command will remove files needed for uninstallation of service packs. You won’t be able to uninstall any currently installed service packs after running this command: DISM.exe /online /Cleanup-Image /SPSuperseded The following command will remove all old versions of every component. You won’t be able to uninstall any currently installed service packs or updates after this completes: DISM.exe /online /Cleanup-Image /StartComponentCleanup /ResetBase Remove Features on Demand Modern versions of Windows allow you to enable or disable Windows features on demand. You’ll find a list of these features in the Windows Features window you can access from the Control Panel. Even features you don’t have installed — that is, the features you see unchecked in this window — are stored on your hard drive in your WinSXS folder. If you choose to install them, they’ll be made available from your WinSXS folder. This means you won’t have to download anything or provide Windows installation media to install these features. However, these features take up space. While this shouldn’t matter on typical computers, users with extremely low amounts of storage or Windows server administrators who want to slim their Windows installs down to the smallest possible set of system files may want to get these files off their hard drives. For this reason, Windows 8 added a new option that allows you to remove these uninstalled components from the WinSXS folder entirely, freeing up space. If you choose to install the removed components later, Windows will prompt you to download the component files from Microsoft. To do this, open a Command Prompt window as Administrator. Use the following command to see the features available to you: DISM.exe /Online /English /Get-Features /Format:Table You’ll see a table of feature names and their states. To remove a feature from your system, you’d use the following command, replacing NAME with the name of the feature you want to remove. You can get the feature name you need from the table above. DISM.exe /Online /Disable-Feature /featurename:NAME /Remove If you run the /GetFeatures command again, you’ll now see that the feature has a status of “Disabled with Payload Removed” instead of just “Disabled.” That’s how you know it’s not taking up space on your computer’s hard drive. If you’re trying to slim down a Windows system as much as possible, be sure to check out our lists of ways to free up disk space on Windows and reduce the space used by system files.     

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  • Stream Music and Video Over the Internet with Windows Media Player 12

    - by DigitalGeekery
    A new feature in Windows Media Player 12, which is included with Windows 7, is being able to stream media over the web to other Windows 7 computers.  Today we will take a look at how to set it up and what you need to begin. Note: You will need to perform this process on each computer that you want to use. What You’ll Need Two computers running Windows 7 Home Premium, Professional, or Ultimate. The host, or home computer that you will be streaming the media from, cannot be on a public network or part of domain. Windows Live ID UPnP or Port Forwarding enabled on your home router Media files added to your Windows Media Player library Windows Live ID Sign up online for a Windows Live ID if you do not already have one. See the link below for a link to Windows Live.   Configuring the Windows 7 Computers Open Windows Media Player and go to the library section. Click on Stream and then “Allow Internet access to home media.”   The Internet Home Media Access pop up window will prompt you to link your Windows Live ID to a user account. Click “Link an online ID.” If you haven’t already installed the Windows Live ID Sign-In Assistant, you will be taken to Microsoft’s website and prompted to download it. Once you have completed the Windows Live download assistant install, you will see Windows Live ID online provider appear in the “Link Online IDs” window. Click on “Link Online ID.” Next, you’ll be prompted for a Windows Live ID and password. Enter your Windows Live ID and password and click “Sign In.” A pop up window will notify you that you have successfully allowed Internet access to home media. Now, you will have to repeat the exact same configuration on the 2nd Windows 7 computer. Once you have completed the same configuration on your 2nd computer, you might also need to configure your home router for port forwarding. If your router supports UPnP, you may not need to manually forward any ports on your router. So, this would be a good time to test your connection. Go to a nearby hotspot, or perhaps a neighbor’s house, and test to see if you can stream your media. If not, you’ll need to manually forward the ports. You can always choose to forward the ports anyway, just in case. Note: We tested on a Linksys WRT54GL router, which supports UPnP, and found we still needed to manually forward the ports. Finding the ports to forward on the router Open Windows Media Player and make sure you are in Library view. Click on “Stream” on the top menu, and select “Allow Internet access to home media.”   On the “Internet Home Media Access” window, click on “Diagnose connections.” The “Internet Streaming Diagnostic Tool” will pop up. Click on “Port forwarding information” near the bottom.   On the “Port Forwarding Information” window you will find both the Internal and External Port numbers you will need to forward on your router. The Internal port number should always be 10245. The external number will be different depending on your computer. Microsoft also recommends forwarding port 443. Configuring the Router Next, you’ll need to configure Port Forwarding on your home router. We will show you the steps for a Linksys WRT54GL router, however, the steps for port forwarding will vary from router to router. On the Linksys configuration page, click on the Administration Tab along the top, click the “Applications & Gaming Tab, and then the “Port Range Forward” tab below it. Under “Application,” type in a name. It can be any name you choose. In both the “Start” and “End” boxes, type the port number. Enter the IP address of your home computer in the IP address column. Click the check box under “Enable.” Do this for both the internal and external port numbers and port 443. When finished, click the “Save Settings” button. Note: It’s highly recommended that you configure your home computer with a static IP address When you’re ready to play your media over the Internet, open up Windows Media Player and look for your host computer and username listed under “Other Libraries.” Click on it expand the list to see your media libraries. Choose a library and a file to play. Now you can enjoy your streaming media over the Internet. Conclusion We found media streaming over the Internet to work fairly well. However, we did see a loss of quality with streaming video. Also, Recorded TV .wtv and dvr-ms files did not play at all. Check out our previous article to see how to stream media share and stream media between Windows 7 computers on your home network. Similar Articles Productive Geek Tips Enable Media Streaming in Windows Home Server to Windows Media PlayerFixing When Windows Media Player Library Won’t Let You Add FilesShare Digital Media With Other Computers on a Home Network with Windows 7Share and Stream Digital Media Between Windows 7 Machines On Your Home NetworkLearning Windows 7: Manage Your Music with Windows Media Player TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Stormpulse provides slick, real time weather data Geek Parents – Did you try Parental Controls in Windows 7? Change DNS servers on the fly with DNS Jumper Live PDF Searches PDF Files and Ebooks Converting Mp4 to Mp3 Easily Use Quick Translator to Translate Text in 50 Languages (Firefox)

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  • You Say You Want a (Customer Experience) Revolution

    - by Christie Flanagan
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} rev-o-lu-tion [rev-uh-loo-shuhn] noun 1. a sudden, radical or complete change 2. fundamental change in the way of thinking about or visualizing something; a change of paradigm 3. a changeover in use or preference especially in technology <the computer revolution> Lately, I've been hearing an awful lot about the customer experience revolution.  Tonight Oracle will be hosting The Experience Revolution, an evening of exploration and networking with customer experience executives in New York City where Oracle President Mark Hurd will introduce Oracle Customer Experience, a cross-stack suite of customer experience products that includes Oracle WebCenter and a number of other Oracle technologies. Then on Tuesday and Wednesday, the Forrester Customer Experience Forum East also kicks off in New York City where they'll examine how businesses can "reap the full business benefits of the customer experience revolution." So, are we in the midst of a customer experience revolution? As a consumer, I can answer that question with a definitive “yes.” When I bought my very first car, I had a lot of questions. How do I know if I’m paying a fair price? How do I know if this dealer is honest? Why do I have to sit through these good cop, bad cop shenanigans between sales and sales management at the dealership? Why do I feel like I’m doing these people a favor by giving them my business? In the end the whole experience left me feeling deeply unsatisfied. I didn’t feel that I held all that much power over the experience and the only real negotiating trick I had was to walk out, which I did, many times before actually making a purchase. Fast forward to a year ago and I found myself back in the market for a new car. The very first car that I bought had finally kicked the bucket after many years, many repair bills, and much wear and tear. Man, I had loved that car. It was time to move on, but I had a knot in my stomach when I reflected back on my last car purchase experience and dreaded the thought of going through that again. Could that have been the reason why I drove my old car for so long? But as I started the process of researching new cars, I started to feel really confident. I had a wealth of online information that helped me in my search. I went to Edmunds and plugged in some information on my preferences and left with a short list of vehicles. After an afternoon spent test driving the cars my short list, I had determined my favorite – it was a model I didn’t even know about until my research on Edmunds! But I didn’t want to go back to the dealership where I test drove it. They were clearly old school and wanted me to buy the way that they wanted to sell. No thanks! After that I went back online. I figured out exactly what people had paid for this car in my area. I found out what kind of discount others were able to negotiate from an online community forum dedicated to the make and model. I found out how the sales people were being incentivized by the manufacturer that month. I learned which dealers had the best ratings and reviews. This was actually getting exciting. I was feeling really empowered. My next step was to request online quotes from the some of the highest rated dealers but I already knew exactly how much I was going to pay. This was really a test for the dealers. My new mantra was “let he who delivers the best customer experience win.” An inside sales rep from one dealer responded to my quote request within a couple of hours. I told him I had already decided on the make and model and it was just a matter of figuring out who I would buy it from. I also told them that I was really busy and wouldn’t set foot in the dealership unless we had come to terms beforehand. Lastly, I let him know that I’d prefer to work out the details via email. He promised to get back to me shortly with a detailed quote. Over the next few days I received calls from other dealers. One asked me a host of questions that I had already answered in their lengthy online form. Another blamed their website performance issues for their delay in responding to my request. But by then it didn’t really matter because I’d already bought the car days before from the dealer who responded to me first and who was willing to adjust their sales process to accommodate my buying one. So, yes, I really do believe we are in the midst of a customer experience revolution. And every revolution leaves some victorious and other vanquished. Which side do you want to be on when it comes to the customer experience revolution?

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  • exchange server 2010 Outlook Web Access - Exchange Control Panel WEB Interface

    - by Aceth
    from what i can gather the mailbox bit of the web interface works fine.. when any of the users go to options (top right) and try to use some of the features such as the Organise Mail Delivery Reports to find messages etc... it comes up with a message .. "An item with the same key has already been added" I've looked in the event viewer and i think its this error - Watson report about to be sent for process id: 7016, with parameters: E12IIS, c-RTL-AMD64, 14.00.0639.021, ECP, ECP.Powershell, https://x.x.x.x/ecp/PersonalSettings/Accounts.svc/GetList, UnexpectedCondition:ArgumentException, c09, 14.00.0639.021. ErrorReportingEnabled: False and Request for URL 'https://x.x.x.x/ecp/PersonalSettings/Accounts.svc/GetList' failed with the following error: System.ArgumentException: An item with the same key has already been added. at System.ServiceModel.AsyncResult.End[TAsyncResult](IAsyncResult result) at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.End(IAsyncResult result) at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.ExecuteSynchronous(HttpApplication context, Boolean flowContext) at Microsoft.Exchange.Management.ControlPanel.WebServiceHandler.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) I've tried googling but no luck that's relevant :(

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  • does google spreadsheets create forms?

    - by alexluvsdanielle
    after going to this URL: link text i noticed that it is powered by google docs. i didnt know that google docs make online forms as well. does google doc provide the option to make online forms? has anyone had experience doing this? what language are they using to make this thing so scalable?

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  • Unknown and strange RDP successful logins in EventViewer

    - by Yousef
    I have a Windows Server 2008 R2 with a valid IP, and recently I've found hundreds of unknown and strange RDP successful logins logged in EventViewer. Here are some details: They are not similar to normal logins, they happen like every second in a while even when I myself am logged in to the server. Event reads "Remote Desktop Services: User authentication succeeded" in "Microsoft-Windows-TerminalServices-RemoteConnectionManager/Operational", Event ID 1149 They seem to use some random user accounts without a domain name. I'm pretty sure that I don't have those local user accounts, and the server doesn't belong to any domain. Legitimate RDP logins have a valid user account and workgroup name, but those logins use unknown user names without any workgroup. Support staff couldn't help me and I'm very curious what are these strange logins. Are they some sort of brute force attack? so why does it read "Successful"? Am I being hacked? Why do they keep happening continually?

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  • Jabber Breaks in Empathy

    - by Tim Lytle
    Using empathy in Ubuntu 10.04 (64 bit), everything worked great after initial setup. But after disconnecting and reconnecting, any Jabber connection (GTalk and Facebook Chat) gives a 'network error'. Tried disabling accounts and only connecting to GTalk, same error. Tried removing all accounts, adding GTalk, same error. Upgraded to the dev version of Empathy, connected once, then after going 'offline' and reconnecting, same error. If it just didn't work, I'd wait for some kind of fix. But it did work, but only once per install. How does that happen? Anyone with this problem that solved it?

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  • Can't edit an account in MySQL Administrator on OS X

    - by Wavy Crab
    I'm running MySQL 5.5.20 on OS X 10.6.8. Using MySQL Administrator 1.2.12 (the latest) I am unable to edit any accounts. After successfully connecting to the database in MySQL Administrator, I go the Account tab, expand a user, and it just says "Loading...". It will stay on "Loading..." indefinitely. The symptoms are almost identical to user's experience and this MySQL bug from 2006, which has since been closed (fixed?). If I create a user and grant permissions to a schema, I get the error "Could not save changes to the use", which came up in 2005 as a bug (now closed). How do I edit MySQL accounts using MySQL Administrator?

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  • Windows Live Messenger giving me 8100030d on sign-in

    - by Rob Farley
    I'll bullet point things of note: Other accounts work on the same machine. This is a problem across a few machines. I can sign in no problem on some machines. I can use Web Messenger on the problem machines. I'm using the latest version of Messenger. I've uninstalled, rebooted, reinstalled, rebooted. Deleting the "Windows Live Contacts" folder doesn't help. Deleting the Contacts registry entries doesn't work. I'm not using AVG (and besides, can sign in with other accounts) It successfully connects (and signs me out of eBuddy) before erroring. It creates files in the Windows Live Contacts folder. Windows XP running on the problem machines. I'm not sure what other things it could be... This has also been asked at http://www.experts-exchange.com/Software/Internet_Email/Chat_-_IM/Q_25449997.html, so let's see which system gets me the better response...

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  • Migrating Shared Hosting and Email

    - by Chrisc
    Hey Guys, I know there has already been a question that has been posted here about migrating shared hosting accounts, but wanted to get a second opinion on my plan to move hosting providers. My business is moving our shared hosting account (hosting and email) to a new provider, and would like to have minimal downtime. Here is our current plan: Create a backup of our old site Upload our site to the new host Set up duplicate email accounts with our new host Change the name server records on our domain to point to our new host Leave our old site up long enough for DNS records to propagate completely. I'm hoping this should result in little downtime for both website and email. Because of the volume of high-importance emails our company receives on a daily basis downtime is very expensive and not tolerated. Thanks, Chris

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  • Win 7 Privilege Level (Run as administrator) via GP or command line

    - by FinalizedFrustration
    Is there a way to set the Privilege Level for legacy software via group policy or on the command line? I have some legacy software, which we unfortunately cannot move away from. This software requires administrator access. I know I can go into the Properties dialog and check "Run this program as an administrator" on every single instance on every single one of my workstations, but that gets old after the 30th install. If I had my way, we would dump this software, find some software that did what we needed, was fully compliant with Win7 security best-practices and give everyone limited user accounts... However, I am not the boss, so everyone gets administrator accounts. Given that, I suppose I could just tell everyone to open the context menu and choose "Run as administrator", but we have some very, very, VERY low-tech users, and half of them might just choose "Delete" instead. Anyone know of a way to set this option on the command line? or better yet, through Group Policy?

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  • Postfix SMTP auth not working with virtual mailboxes + SASL + Courier userdb

    - by Greg K
    So I've read a variety of tutorials and how-to's and I'm struggling to make sense of how to get SMTP auth working with virtual mailboxes in Postfix. I used this Ubuntu tutorial to get set up. I'm using Courier-IMAP and POP3 for reading mail which seems to be working without issue. However, the credentials used to read a mailbox are not working for SMTP. I can see from /var/log/auth.log that PAM is being used, does this require a UNIX user account to work? As I'm using virtual mailboxes to avoid creating user accounts. li305-246 saslauthd[22856]: DEBUG: auth_pam: pam_authenticate failed: Authentication failure li305-246 saslauthd[22856]: do_auth : auth failure: [user=fred] [service=smtp] [realm=] [mech=pam] [reason=PAM auth error] /var/log/mail.log li305-246 postfix/smtpd[27091]: setting up TLS connection from mail-pb0-f43.google.com[209.85.160.43] li305-246 postfix/smtpd[27091]: Anonymous TLS connection established from mail-pb0-f43.google.com[209.85.160.43]: TLSv1 with cipher ECDHE-RSA-RC4-SHA (128/128 bits) li305-246 postfix/smtpd[27091]: warning: SASL authentication failure: Password verification failed li305-246 postfix/smtpd[27091]: warning: mail-pb0-f43.google.com[209.85.160.43]: SASL PLAIN authentication failed: authentication failure I've created accounts in userdb as per this tutorial. Does Postfix also use authuserdb? What debug information is needed to help diagnose my issue? main.cf: # TLS parameters smtpd_tls_cert_file = /etc/ssl/certs/smtpd.crt smtpd_tls_key_file = /etc/ssl/private/smtpd.key smtpd_use_tls=yes smtpd_tls_session_cache_database = btree:${data_directory}/smtpd_scache smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache # SMTP parameters smtpd_sasl_local_domain = smtpd_sasl_auth_enable = yes smtpd_sasl_security_options = noanonymous broken_sasl_auth_clients = yes smtpd_recipient_restrictions = permit_sasl_authenticated,permit_mynetworks,reject_unauth_destination smtp_tls_security_level = may smtpd_tls_security_level = may smtpd_tls_auth_only = no smtp_tls_note_starttls_offer = yes smtpd_tls_CAfile = /etc/ssl/certs/cacert.pem smtpd_tls_loglevel = 1 smtpd_tls_received_header = yes smtpd_tls_session_cache_timeout = 3600s tls_random_source = dev:/dev/urandom /etc/postfix/sasl/smtpd.conf pwcheck_method: saslauthd mech_list: plain login /etc/default/saslauthd START=yes PWDIR="/var/spool/postfix/var/run/saslauthd" PARAMS="-m ${PWDIR}" PIDFILE="${PWDIR}/saslauthd.pid" DESC="SASL Authentication Daemon" NAME="saslauthd" MECHANISMS="pam" MECH_OPTIONS="" THREADS=5 OPTIONS="-c -m /var/spool/postfix/var/run/saslauthd" /etc/courier/authdaemonrc authmodulelist="authuserdb" I've only modified one line in authdaemonrc and restarted the service as per this tutorial. I've added accounts to /etc/courier/userdb via userdb and userdbpw and run makeuserdb as per the tutorial. SOLVED Thanks to Jenny D for suggesting use of rimap to auth against localhost IMAP server (which reads userdb credentials). I updated /etc/default/saslauthd to start saslauthd correctly (this page was useful) MECHANISMS="rimap" MECH_OPTIONS="localhost" THREADS=0 OPTIONS="-c -m /var/spool/postfix/var/run/saslauthd -r" After doing this I got the following error in /var/log/auth.log: li305-246 saslauthd[28093]: auth_rimap: unexpected response to auth request: * BYE [ALERT] Fatal error: Account's mailbox directory is not owned by the correct uid or gid: li305-246 saslauthd[28093]: do_auth : auth failure: [user=fred] [service=smtp] [realm=] [mech=rimap] [reason=[ALERT] Unexpected response from remote authentication server] This blog post detailed a solution by setting IMAP_MAILBOX_SANITY_CHECK=0 in /etc/courier/imapd. Then restart your courier and saslauthd daemons for config changes to take effect. sudo /etc/init.d/courier-imap restart sudo /etc/init.d/courier-authdaemon restart sudo /etc/init.d/saslauthd restart Watch /var/log/auth.log while trying to send email. Hopefully you're good!

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  • Storing multipe credentials for the same server.

    - by EmFi
    I have a need to connect to the same exchange server with multiple accounts. I'm using Extra Outlook to simultaneously load different profiles connecting to each account. Here's a simplified example of the accounts I need to use: log in to test.local.domain user1: [email protected] user2: [email protected] user3: [email protected] I am always being prompted for passwords when opening an Outlook instance. Essentialy only the last username/password combination for each server is stored by Vista. So if I launch Outlook with the same profile I used last, before starting launching using a profile for a different account, I'm not prompted for authentication. Aternatively, adding a new entry in Vista's Stored User Names and Passwords dialog with credentials for user2, when there is alraedy an entry for user1 on the same target server will replace the existing user1 entry with the new user 2 entry. I'm guessing the same thing is going on silently behind the scenes when I provide Outlook credentials. How can I configure Vista's credential management to store credentials for multiple users on the same server?

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  • Why do Finder and du report different file size?

    - by flipdoubt
    I am writing a geektool 3 script to show the size of a particular VMware Fusion virtual machine. Get Info in Finder says the file is "52.91 GB". I run the following du command to get the file size: > du -hs ~/Documents/Virtual\ Machines.localized/MY-PRECIOUS-7.vmwarevm | awk '{print $1}' This du -hs command returns the file size as "49G". What accounts for the difference from what Finder reports? Alternatively, I have tried replacing the -s option with the -d option like so: du -hd ~/Documents/Virtual\ Machines.localized/MY-PRECIOUS-7.vmwarevm | awk '{print $1}' This du -hd command returns the file size as "59G". What accounts for the difference between Finder, du -hd, and du -hs? Also, this du -hd command produces no output in geektool 3. What gives?

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