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• SharePoint 2010 Hosting :: Sending SMS Alerts in SharePoint 2010 Over Office Mobile Service Protocol (OMS)

  - by mbridge

  In this post, I want to share the exciting news of SharePoint's 2010 new feature. Finally it's possible to send SMS directly from SharePoint to mobile phones. The advantages of sending SMS instead of Email messages are obvious: SMS alerts or reminders that are received on mobile phones are more preferred than Email messages that can be lost in the mass of spam. The interface is standard as it's very similar to previous versions of the product. Adjustments are easy to do, simply enter the address of the Office Mobile Service (OMS) web-service which you want to use for sending messages, then specify the connection parameters. Further details on Office Mobile Service is available below. The Test Service button checks if OMS web-service is accessible using provided URL (user name and password are not verified). This check is needed because OMS web-service URL depends on the mobile operator and country. It's now possible to select the method of sending alerts in alerts settings. Email option is selected by default. Alerts delivery method is displayed in the list of existing alerts. Office Mobile Service (OMS) SharePoint 2010 uses exterior servers similar to SMTP servers for sending SMS alerts. However, Microsoft started development and promotion of their own protocol instead of using existing ones. That is how Office Mobile Service (OMS) appeared. This open protocol enables clients to send text and multimedia messages (mobile messages) remotely to the server which processes these messages and delivers them to mobile phones.  Typical scenario of utilizing this protocol is data transfer between computer application and mobile phone. The recipient can answer messages and the server in return will deliver the answer by SMTP protocol, i.e. by email.  Key quality of this protocol is that it's built on base of HTPP(S) and SOAP protocols.     This means that in fact SMS gateway must support typified web-service. What do you get from web-service? What you get is the ability to send SMS from any platform you want.  The protocol is being developed at the moment and version 0.2 from 08/28/2009 was available when the article was published.  For promotion of their protocol and simplifying server search, Microsoft represented web-service http://messaging.office.microsoft.com/HostingProviders.aspx that helps to receive the list of providers, which supports OMS protocol and message delivery to your operator.  All you need to do is decide which provider to use, complete the agreement, then adjust the SharePoint connection parameters and start working.  Some providers advertise themselves not only for clients but for mobile operators as well. They offer automatic adding to the list of the Office Mobile Service Providers.  To view the full specifications of OMS, please go to http://msdn.microsoft.com/en-us/library/dd774103.aspx.

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• Does Your Customer Engagement Create an Ah Feeling?

  - by Richard Lefebvre

  An (Oracle CX Blog) article by Christina McKeon Companies that successfully engage customers all have one thing in common. They make it seem easy for the customer to get what they need. No one would argue that brands don’t want to leave customers with this “ah” feeling. Since 94% of customers who have a low-effort service experience will buy from that company again, it makes financial sense for brands.1 Some brands are thinking differently about how they engage their customers to create ah feelings. How do they do it? Toyota is a great example of using smart assistance technology to understand customer intent and answer questions before customers hit the submit button online. What is unique in this situation is that Toyota captures intent while customers are filling out email forms. Toyota analyzes the data in the form and suggests responses before the customer sends the email. The customer gets the right answer, and the email never makes it to your contact center — which makes you and the customer happy. Most brands are fully aware of chat as a service channel, but some brands take chat to a whole new level. Beauty.com, part of the drugstore.com and Walgreens family of brands, uses live chat to replicate the personal experience that one would find at high-end department store cosmetic counters. Trained beauty advisors, all with esthetician or beauty counter experience, engage in live chat sessions with online shoppers to share immediate advice on the best products for their personal needs. Agents can watch customer activity online and determine the right time to reach out and offer help, just as help would be offered in a brick-and-mortar store. And, agents can co-browse along with the customer helping customers with online check-out. These personal chat discussions also give Beauty.com the opportunity to present products, advertise promotions, and resolve customer issues when they arise. Beauty.com converts approximately 25% of chat sessions into product orders. Photobox, the European market leader in online photo services, wanted to deliver personal and responsive service to its 24 million members. It ensures customer inquiries on personalized photo products are routed based on agent knowledge so customers get what they need from the company experts. By using a queuing system to ensure that the agent with the most appropriate knowledge handles the query, agent productivity increased while response times to 1,500 customer queries per day decreased. A real-time dashboard prevents agents from being overloaded with queries. This approach has produced financial results with a 15% increase in sales to existing customers and a 45% increase in orders from newly referred customers.

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• Interview with Koen Aben, Supply Chain Director of WE Fashion

  - by user801960

  We recently spoke to Koen Aben, the Supply Chain Director of WE Fashion, who gave us some insight into how Oracle supported the international fashion retailer through the completion of a large scale integration project across its 340 European stores. Koen explains the reasoning behind the project which was to create a common retail foundation and to integrate and align working processes to drive insight and enable continued growth. It is always good to hear from someone of Koen’s experience who can articulate the benefits of partnering with the right company for such an extensive project as this. Koen explains that a crucial element of such a project is to unify business applications into a common platform, adding that for successful growth, retailers really need to achieve enterprise-wide alignment. At the start of the three year project, WE Fashion’s application platform was fragmented impacting the company’s ability to support sustained growth. In light of this, WE Fashion invested in its processes, systems, teams and partnerships to build the needed retail foundation. Now after successfully completing the project, the basis is in place to ensure that growth is unimpeded. In the video, Koen Aben highlights some of the factors necessary for the success of the project as: Having an understanding that the process of creating a growth platform for a company is a long journey Accepting that during a lengthy project such as this, there will be high and low points experienced within the project team and the business, but that the relationship with your partners is crucial to the success of the project. Having the correct team in place will prove to be the “lynch –pin” of any successful project Oracle supported Koen and his team in implementing this project, and is recognised for the role it played during this development in partnership with the company. On his experience with working with the Oracle team, Koen points out that in the critical situations, Oracle was there to ensure that the right people were in place whenever needed and this was key to ensuring the project’s success. Since Oracle is one of the few providers that can offer an enterprise-wide retail platform, our best practice approach is key to connecting interactions throughout the business to enable insight and optimise operations. This is a great example of a large scale international retail project, where the true success of its completion is reflected in how proud the company is about what has been achieved, and the fact that results are already being seen.

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• Databases and Beer

  - by Johnm

  It is a bit of a no-brainer: Include the word "beer" in a subject line of an e-mail or blog post title and you can be certain that it will be read. While there are times this practice might be a ploy to increase readership, it is not the case for this blog post. There is inspiration that can be drawn from other industries to which we, as database professionals, can apply in our industry. In this post I will highlight one of my favorite participants of the brewing industry. The Boston Beer Company started in the 1970s in Boston, Massachusetts. Others may be more familiar with this company through their Samuel Adams Boston Lager and other various seasonal beers. I am continually inspired by their commitment to mastery of the brewing process to which they evangelize frequently in their commercials. They also are continually in pursuit of pushing the boundaries of beer as we know it while working within traditional constraints. A recent example of this is their collaboration with Weihenstephan Brewery of Munich, Germany to produce the soon to be released Infinium beer. This beer, while brewed as an ale, is touted as something closer to something like Champaign - all while complying with the Reinheitsgebot. The Reinheitsgebot is also known as the "German Beer Purity Law" which was originated in 1516. This law states that beer is to consist of water, barley, hops and yeast. That's it. Quite a limiting constraint indeed. and yet, The Boston Beer Company pushed forward. Much like the process of brewing, the discipline of database design and architecture is one that is continually in process and driven by the pursuit of mastery. While we do not have purity laws to constrain us, we have many other types: best practices, company policies, government regulations, security and budgets. Through our fellow comrades, we discuss the challenges and constraints in which we operate. We boil down the principles and theories that define our profession. We reassemble these into something that is complementary to the business needs that we must fulfill. As a result, it is not uncommon to see something amazingly innovative in a small business who is pushing the boundaries of their database well beyond its intended state. It is equally common to see innovation in the use of features available in the more advanced features of databases that are found in large businesses. The tag line for The Boston Beer Company is: "Take Pride In Your Beer.", I would like to offer an alternative and say "Take Pride In Your Database." So, As you pour your next Boston Lager into a frosted glass, consider those who spend their lives mastering the craft of brewing and strive to interject their spirit into everything that you do as a database professional. Cheers!

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• IRM and Consumerization

  - by martin.abrahams

  As the season of rampant consumerism draws to its official close on 12th Night, it seems a fitting time to discuss consumerization - whereby technologies from the consumer market, such as the Android and iPad, are adopted by business organizations. I expect many of you will have received a shiny new mobile gadget for Christmas - and will be expecting to use it for work as well as leisure in 2011. In my case, I'm just getting to grips with my first Android phone. This trend developed so much during 2010 that a number of my customers have officially changed their stance on consumer devices - accepting consumerization as something to embrace rather than resist. Clearly, consumerization has significant implications for information control, as corporate data is distributed to consumer devices whether the organization is aware of it or not. I daresay that some DLP solutions can limit distribution to some extent, but this creates a conflict between accepting consumerization and frustrating it. So what does Oracle IRM have to offer the consumerized enterprise? First and foremost, consumerization does not automatically represent great additional risk - if an enterprise seals its sensitive information. Sealed files are encrypted, and that fundamental protection is not affected by copying files to consumer devices. A device might be lost or stolen, and the user might not think to report the loss of a personally owned device, but the data and the enterprise that owns it are protected. Indeed, the consumerization trend is another strong reason for enterprises to deploy IRM - to protect against this expansion of channels by which data might be accidentally exposed. It also enables encryption requirements to be met even though the enterprise does not own the device and cannot enforce device encryption. Moving on to the usage of sealed content on such devices, some of our customers are using virtual desktop solutions such that, in truth, the sealed content is being opened and used on a PC in the normal way, and the user is simply using their device for display purposes. This has several advantages: The sensitive documents are not actually on the devices, so device loss and theft are even less of a worry The enterprise has another layer of control over how and where content is used, as access to the virtual solution involves another layer of authentication and authorization - defence in depth It is a generic solution that means the enterprise does not need to actively support the ever expanding variety of consumer devices - the enterprise just manages some virtual access to traditional systems using something like Citrix or Remote Desktop services. It is a tried and tested way of accessing sealed documents. People have being using Oracle IRM in conjunction with Citrix and Remote Desktop for several years. For some scenarios, we also have the "IRM wrapper" option that provides a simple app for sealing and unsealing content on a range of operating systems. We are busy working on other ways to support the explosion of consumer devices, but this blog is not a proper forum for talking about them at this time. If you are an Oracle IRM customer, we will be pleased to discuss our plans and your requirements with you directly on request. You can be sure that the blog will cover the new capabilities as soon as possible.

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• Oracle SOA Partner Community Forum Lisbon, Portugal &ndash; April 21st 2010

  - by Jürgen Kress

  We would like to invite you to attend our SOA Partner Community Forum that will be in held in Lisbon, April 21, 2010 The Oracle SOA Partner Community Forum is a wonderful opportunity to: Meet with Oracle SOA and BPM Product management Exchange thoughts and knowledge with SOA and BPM experts Learn from successful SOA implementation Network within the Oracle SOA Partner Community During this highly informative event you can learn about partner success stories, participate in an array of breakout sessions, exchange information with other partners and enjoy a vibrant panel discussion. Places are limited, so register today. Registration only takes a few minutes and it is free of charge. By registration you will confirm that you will attend to the event. Seminar is free. In the event that you cancel your registration after April 16th 2010 Oracle may request that you will pay late cancellation fee of € 150. Please visit our website for further information. Alternatively, if you require assistance or have any queries please contact Jürgen Kress. Agenda 10:00     Welcome & Introduction 10:15     SOA Cloud presentation 11:15     SOA Partner Sales Campaign 12:30     Lunch break 13:15     Partner Reference Case 14:15     BPMN 2.0 15:00     Cocktail reception   Location: Lagoas Park Hotel 2740-245, Porto Salvo, Oeiras For partners with BPM 11g opportunities we will offer an advanced workshop on Thursday April 22nd and Friday April 23rd hosted by Clemens Utschig-Utschig. If you are interested please contact Jürgen Kress.   Quotes from previous SOA Partner Community Forums "The SOA Partner Community Forum was a first-rate event that provided a balanced agenda of vendor-specific and vendor-neutral content pertaining to modern-day service-oriented computing technologies and practices. I enjoyed the opportunity to provide an objective voice on the topics I consider most important for today's IT practitioners to fully leverage the many patterns, principles, and service technology innovations that comprise the next-generation SOA platform." Thomas Erl, SOA Systems Inc., SOASchool.com “The Community is an excellent forum for Partners to hear about each others success stories on SOA, especially BPEL and ODI” Jørn F. Schurink, Competence Expert Oracle Technologies Logica “The Community is the best source for information around Oracle SOA a wonderful platform with many interesting contacts and discussions”. Torsten Winterberg, Opitz Consulting “The regular meetings of the SOA Partner Community are a perfectly organized platform for learning the latest in Oracle SOA tooling by extraordinary speakers and for vivid discussions with practitioners about SOA challenges and design solutions. This is the best opportunity to build and deepen a network with the brightest and most passionate protagonists in Oracle SOA world in EMEA.” Hajo Normann, HP Services Technorati Tags: soa partner community forum,soa,event

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• Aptronyms: fitting the profession to the name

  - by Tony Davis

  Writing a recent piece on the pains of index fragmentation, I found myself wondering why, in SQL Server, you can’t set the equivalent of a fill factor, on a heap table. I scratched my head…who might know? Phil Factor, of course! I approached him with a due sense of optimism only to find that not only did he not know, he also didn’t seem to care much either. I skulked off thinking how this may be the final nail in the coffin of nominative determinism. I’ve always wondered if there was anything in it, though. If your surname is Plumb or Leeks, is there even a tiny, extra percentage chance that you’ll end up fitting bathrooms? Some examples are quite common. I’m sure we’ve all met teachers called English or French, or lawyers called Judge or Laws. I’ve also known a Doctor called Coffin, a Urologist called Waterfall, and a Dentist called Dentith. Two personal favorites are Wolfgang Wolf who ended up managing the German Soccer team, Wolfsburg, and Edmund Akenhead, a Crossword Editor for The Times newspaper. Having forgiven Phil his earlier offhandedness, I asked him for if he knew of any notable examples. He had met the famous Dr. Batty and Dr. Nutter, both Psychiatrists, knew undertakers called Death and Stiff, had read a book by Frederick Page-Turner, and suppressed a giggle at the idea of a feminist called Gurley-Brown. He even managed to better my Urologist example, citing the article on incontinence in the British Journal of Urology (vol.49, pp.173-176, 1977) by A. J. Splatt and D. Weedon. What, however, if you were keen to gently nudge your child down the path to a career in IT? What name would you choose? Subtlety probably doesn’t really work, although in a recent interview, Rodney Landrum did congratulate PowerShell MVP Max Trinidad on being named after a SQL function. Grant “The Memory” Fritchey (OK, I made up that nickname) doesn’t do badly either. Some surnames, seem to offer a natural head start, although I know of no members of the Page-Reid clan in the profession. There are certainly families with the Table surname, although sadly, Little Bobby Tables was merely a legend by xkcd. A member of the well-known Key family would need to name their son Primary, or maybe live abroad, to make their mark. Nominate your examples of people seemingly destined, by name, for their chosen profession (extra points for IT). The best three will receive a prize. Cheers, Tony.

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• An update on using Rosetta Stone: Studio now isn't very useful and is not great value as an add-on option

  - by Greg Low

  I had a surprisingly large number of responses from my previous posting about learning Chinese. An update for those considering Rosetta Stone (www.rosettastone.com) for Chinese, Spanish or any other language that they offer:I had to renew my "Studio" subscription today and it's now a much worse deal than it was.It's now $75 for 6 months for Studio sessions. Online classes used to be 45 mins. Recently they reduced them to 20 mins. Given how often people have connection issues, etc. that 20 mins can disappear very quickly.They've also reduced the number you can attend. You used to be able to have 2 scheduled at any point in time. Now they limit you to 2 "group sessions" per month during the period. (You can pay for additional private sessions). The combination of these two changes now makes it much less useful. Two x 20 min sessions per month is an almost meaningless amount of practice. They also now automatically change you to auto-renew when you subscribe. They tell you where to remove this auto-renewal but the first 4 or 5 times that I went into that screen, no such option appeared. Later, an option did appear and I used it.Overall, things just aren't what they used to be at Rosetta Stone. It's now pretty hard to recommend the Studio option where it was a no-brainer before.FURTHER UPDATE: <sigh>Even after I renewed, I could not even connect to their "new" service. Although the system processed the renewal, it still tells me it's expired. My online chat person "Siva S" tells me that the problem is that I've purchased all 5 levels of the program. I can't wait till they explain to me how making an extra purchase from them stops me from logging on. Siva told me that they had "renewed" the program. I'd have to speak to Customer Care; they aren't available and then disconnected himself. Impressive (not).Their website is now full of issues too. It insists that my billing address is in the USA, even though it pretends to accept changes to it.Overall, it's gone from something that could be recommended (with some limitations) to now being an app to avoid. That's a pity as I liked much of it before.

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• ArchBeat Link-o-Rama for November 8, 2012

  - by Bob Rhubart

  Webcast: Meeting Customer Expectations in the New Age of Retail Keep your eye on this live webcast as Sanjeev Sharma (Principal Product Director, Oracle Exalogic), Kelly Goetsch (Senior Principal Product Manager, Oracle Commerce), and Dan Conway (Senior Product Manager, Oracle Retail) offer real-world examples of business value derived by running customer-facing applications on Oracle Engineered Systems. Live, Thursday Nov 8, 10am PT/ 1pm ET. Solving Big Problems in Our 21st Century Information Society | Irving Wladawsky-Berger "I believe that the kind of extensive collaboration between the private sector, academia and government represented by the Internet revolution will be the way we will generally tackle big problems in the 21st century. Just as with the Internet, governments have a major role to play as the catalyst for many of the big projects that the private sector will then take forward and exploit. The need for high bandwidth, robust national broadband infrastructures is but one such example." — Irving Wladawsky-Berger SOA Still Not Dead: Ratification of Governance Standard Highlights SOA’s Continued Relevance So just about the time I dig into Google Trends to learn that the conversation about governance peaked in 2004, along comes all this InfoQ article by Richard Seroter. And of course you've already listened to the OTN Archbeat Podcast about governance, right? Right? Implications of Java 6 End of Public Updates for Oracle E-Business Suite Users | Steven Chan The short version is: "Nothing will change for EBS users after February 2013." According to Steven Chan, "EBS users will continue to receive critical bug fixes and security fixes as well as general maintenance for Java SE 6." You'll find additional information on Steven's blog. ADF Mobile Custom Javascript – iFrame Injection | John Brunswick The ADF Mobile Framework provides a range of out of the box components to add within your AMX pages, according to John Brunswick. But what happens when "an out of the box component does not directly fulfill your development need? What options are available to extend your application interface?" John has an answer. How Data and BPM are married to get the right information to the right people at the right time | Leon Smiers "Business Process Management…supports a large group of stakeholders within an organization, all with different needs," says Oracle ACE Leon Smiers. "End-to-end processes typically run across departments, stakeholders and applications, and can often have a long life-span. So how do organizations provide all stakeholders with the information they need?" Leon provides answers in this post. Thought for the Day "(When) asking skilled architects…what they do when confronted with highly complex problems…(they) would most likely answer, 'Just use Common Sense.' (A) better expression than 'common sense' is 'contextual sense' — a knowledge of what is reasonable within a given content. Practicing architects through eduction, experience and examples accumulate a considerable body of contextual sense by the time they're entrusted with solving a system-level problem…" — Eberhardt Rechtin (January 16, 1926 – April 14, 2006) Source: SoftwareQuotes.com

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• New Feature in ODI 11.1.1.6: Enterprise Data Quality Integration

  - by Julien Testut

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle Data Integrator 11.1.1.6.0 introduces a new Open Tool called EnterpriseDataQuality which allows ODI users to invoke an Oracle Enterprise Data Quality Job from a Package. This post will give you an overview of this new feature. Oracle Enterprise Data Quality (OEDQ) provides organizations with an integrated suite of data quality tools that offer an end-to-end solution to measure, improve, and manage the quality of data from any domain, including customer and product data. The addition of the EnterpriseDataQuality Open Tool extends the inline Data Quality capabilities of Oracle Data Integrator with Oracle Enterprise Data Quality powerful data profiling, cleansing, matching, and monitoring capabilities. The EnterpriseDataQuality Open Tool can invoke any OEDQ Job stored in a Project. This Open Tool connects to an OEDQ server using a JMX (Java Management Extensions) interface. Once installed, this Open Tool will be found under Plugins in the Package Toolbox area: This EnterpriseDataQuality Open Tool takes a couple of parameters as inputs such as the Enterprise Data Quality Job and Project names, the OEDQ hostname and JMX port etc. With the EnterpriseDataQuality Open Tool, ODI customers can now incorporate their Oracle Enterprise Data Quality processes within their Data Integration workflows. You will find instructions about how to use the Enterprise Data Quality Open Tool in the Oracle Data Integrator documentation at: Using the EnterpriseDataQuality Open Tool.You can find an overview of all the new features introduced in ODI 11.1.1.6 in the following document: ODI 11.1.1.6 New Features Overview.

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• Three Global Telecoms Soar With Siebel

  - by michael.seback

  Deutsche Telekom Group Selects Oracle's Siebel CRM to Underpin Next-Generation CRM Strategy The Deutsche Telekom Group (DTAG), one of the world's leading telecommunications companies, and a customer of Oracle since 2001, has invested in Oracle's Siebel CRM as the standard platform for its Next Generation CRM strategy; a move to lower the cost of managing its 120 million customers across its European businesses. Oracle's Siebel CRM is planned to be deployed in Germany and all of the company's European business within five years. "...Our Next-Generation strategy is a significant move to lower our operating costs and enhance customer service for all our European customers. Not only is Oracle underpinning this strategy, but is also shaping the way our company operates and sells to customers. We look forward to working with Oracle over the coming years as the technology is extended across Europe," said Dr. Steffen Roehn, CIO Deutsche Telekom AG... "The telecommunications industry is currently undergoing some major changes. As a result, companies like Deutsche Telekom are needing to be more intelligent about the way they use technology, particularly when it comes to customer service. Deutsche Telekom is a great example of how organisations can use CRM to not just improve services, but also drive more commercial opportunities through the ability to offer highly tailored offers, while the customer is engaged online or on the phone," said Steve Fearon, vice president CRM, EMEA Read more. Telecom Argentina S.A. Accelerates Time-to-Market for New Communications Products and Services Telecom Argentina S.A. offers basic telephone, urban landline, and national and international long-distance services...."With Oracle's Siebel CRM and Oracle Communication Billing and Revenue Management, we started a technological transformation that allows us to satisfy our critical business needs, such as improving customer service and quickly launching new phone and internet products and services." - Saba Gooley, Chief Information Officer, Wire Line and Internet Services, Telecom Argentina S.A.Read more. Türk Telekom Develops Benefits-Driven CRM Roadmap Türk Telekom Group provides integrated telecommunication services from public switched telephone network (PSTN) and global systems for mobile communications technology (GSM). to broadband internet...."Oracle Insight provided us with a structured deployment approach that makes sense for our business. It quantified the benefits of the CRM solution allowing us to engage with the relevant business owners; essential for a successful transformation program." - Paul Taylor, VP Commercial Transformation, Türk Telekom Read more.

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• Create Outlook Appointments from PowerShell

  - by BuckWoody

  I've been toying around with a script to create a special set of calendar objects in Outlook that show when my SQL Server Agent Jobs are scheduled to run. I haven't finished yet, but I thought I would share the part that creates the Outlook Appointments.I have yet to fill a variable with the start and end times, and then loop through that to create the appointments. I'm thinking I'll make the script below into a function, and feed it those variables in a loop. The script below creates a whole new Calendar Folder in Outlook called "SQL Server Agent Jobs". I also use categories quite a bit, so you'll see that too. Caution: If you plan to play with this script, do it on an isolated workstation, not on your "regular" Outlook calendar. Otherwise, you'll have lots of appointments in there that you don't care about!  # Add a new calendar item to a new Outlook folder called "SQL Server Agent Jobs" $outlook = new-object -com Outlook.Application $calendar = $outlook.Session.folders.Item(1).Folders.Item("SQL Server Agent Jobs") $appt = $calendar.Items.Add(1) # == olAppointmentItem $appt.Start = [datetime]"03/11/2010 11:00" $appt.End = [datetime]"03/11/2009 12:00" $appt.Subject = "JobName" $appt.Location = "ServerName" $appt.Body = "Job Details" $appt.Categories = "SQL server Agent Job" $appt.Save()   Script Disclaimer, for people who need to be told this sort of thing: Never trust any script, including those that you find here, until you understand exactly what it does and how it will act on your systems. Always check the script on a test system or Virtual Machine, not a production system. All scripts on this site are performed by a professional stunt driver on a closed course. Your mileage may vary. Void where prohibited. Offer good for a limited time only. Keep out of reach of small children. Do not operate heavy machinery while using this script. If you experience blurry vision, indigestion or diarrhea during the operation of this script, see a physician immediately.   Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Random thoughts on Monday

  - by user10760339

  I know that it has been a long time since my last post, just though that I would update you my latest thoughts of Governance. I just recently completed an executive round table series on EA and Cloud in Singapore, Indonesia and Malaysia. The response was phenomenal. The key point of the session was that Enterprise is the key enabler of innovation - All companies want to drive to be market leaders, EA can lay the foundation for the path to deliver that at innovation. When it comes to innovation, I see two distinct types: (a) Passive innovation is where a company creates innovation thought increments improvement over time. A great example is when airlines went from paper tickets to electronic ticket. Next logical progression is to do the same with boarding passes. There are a lot of examples to choose from, thought the thing to keep in mind, is that passive innovation will only keep you in the lead, it won’t allow you to create new markets or jump from #3 to #1 in one go. For that we need another type of innovation. (b) Disruptive innovation is where you create market where none existed before. Thought very difficult to do and requires significant investment in research, product and software development and not least of all, visionary thinking and timing, if done correctly, can turn the world on it’s ear. A great example is Apple iTunes. Some might say that this is incremental innovation, but only in one aspect, the downloading of music. Other then that, it’s all disruptive innovation. Being able to buy a single song rather then the album fundamentally changed the way we get out music. Behind all of these types of innovation is Enterprise Architecture. EA creates the infrastructure foundation, then delivery systems and the end-user experience to deliver this innovation. At Oracle, we are driving that EA innovation with our private cloud offerings from “bolt-to-glass” as I like to say. For more on what Oracle has to offer in EA and cloud, have a look at Cloud Computing | Oracle and Enterprise Architecture - OracleI am working on new material that I will be posting in a couple of weeks, so check back regularly for new updates or feel free to subscript for updates.

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• TDC: The Developer's Conference Day One

  - by Tori Wieldt

  The Developer's Conference (TDC) kicked off Wednesday in São Paulo, Brazil. With over 3000 developers in attendance over five days, it is the premier multi-community developer conference in Brazil, organized by Globalcode. Yara Senger, one of the organizers said, "We like to say multi-community rather than multi-technology because it is interesting and benefical when various communities get together. They learn so much from each other!" TDC includes tracks on Java and several other technologies, including SOA, Python, Ruby, mobile and digital TV. In the mobile track, developers who create a Java ME app will get a Nokia S40 phone!New this year at TDC is the Java University track, sponsored by Oracle.  It is aimed at university students and professionals who are new to Java. The lectures are introductory level, with an educational focus and practical exercises. The Java track and other tracks, such as SOA, mobile and Digital TV, are getting lots of help from the expertise of Brazilian JUGS members. Thanks to GoJava, JavaBahia, JavaNoroeste and SouJava!Carlos Fernando, one of the coordinators on the Digital TV track, said "My goal is to teach developers the basics of digital TV, and show them the tools used to build interactive TV applications." Fernando explained the concept of "the second screen:" that many people watch TV and have second smart device (tablet or smartphone) with them, and this creates many opportunities for developers. For example, while watching TV, a viewer can get extra content (interviews, behind the scenes) on their tablet. More interestingly, while watching their favorite TV show a viewer likes an outfit one of the actors is wearing, their smartphone can tell them where they can buy it nearby, or they can order it online immediately. Fernando exclaimed, "The opportunities for developers are nearly infinite in the area of digital TV!" At the TDC opening keynote, Debora Palermo, Oracle University country manager for Brazil, reminded attendees that Java is present in many devices, from simple to complex, and knowledge of this platform can open many doors in the labor market. She explained Oracle's Workforce Development Program (WDP), managed by Oracle University, which allows educational institutions to deliver Oracle training. WDP allows for easy and low-cost access to Oracle training in local communities across the world. "Oracle University is committed to creating the next generation of Java developers, and WDP can make that happen," Palermo said. As of March 2012, Oracle University is partnering with Globalcode to offer WDP. Students can earn official Oracle Course Certifications, a great way to learn Java.Brazilian developers that cannot attend TDC can watch live streaming.

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• Devoxx!!

  - by Yolande

  0 0 1 350 2000 Oracle Corporation 16 4 2346 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}  Announcing Devoxx London! Taking place on  March 26th and 27th, 2013 right before Devoxx  France on March 28th and 29th, this will be the first  edition of Devoxx UK!. The call for papers begins  on December 1st for Devoxx in London and Paris.  Speakers will be able to present at the two  conferences in the same week. Oracle committed  to fully sponsor the three Devoxx conferences in  2013 with a platinum sponsorship. Over 5,000 developers are expected to attend those conferences. Five dancing NAO robots welcomed attendees at the keynote. Stephan Janssen offers the JUGs to replicate Devoxx4kids workshops using his content and web infrastructure.  He recommended organizing kid events because “the workshops were really fun and such rewarding experience.” Stephan also announced the redesign of Parleys with Html 5 and GlassFish. Friendlier to speakers, they will be able to post their slides online before their talks and then sync the talk's sound track with the slides. Nandini Ramani, VP of product development explained in her keynote address the growing role of Java from enterprise application development to cloud computing to embedded machine-to-machines systems. “Java continues to drive the applications and devices that enrich our interactivity with the world around us” she said. The Java platform has expanded its reach with the OS X and Linux ARM support on Java SE and with two new releases, Java SE embedded and Java embedded Suite 7.0 middleware platform.  Coming up next year is JDK 8, which will include Project Lambda, Project Nashorn and more. As part of that release, JavaFX will offer 3D and third-party component integration. At Devoxx, the slick and interactive schedules were designed with JavaFX. The earliest version of the Java EE 7 SDK is available for download and has WebSocket support, improved JSON support and more.  Stephen Chin arrived on stage with his bike, ending his European NightHacking tour. Check the hacking sessions online here

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• GNU/Linux interactive table content GUI editor?

  - by sdaau

  I often find myself in the need to gather data (say from the internet), into a table, for comparison reasons. I usually need the final table output in HTML or MediaWiki mostly, but often times also Latex. My biggest problem is that I often forget the correct table syntax for these markup languages, as well as what needs to be properly escaped in the inline data, for the table to render correctly. So, I often wish there was a GUI application, which provides a tabular framework - which I could stick "Always on Top" as a desktop window, and I could paste content into specific cells - before finally exporting the table as a code in the correct language. One application that partially allows this is Open/LibreOffice calc: The good thing here is that: I can drag and drop browser content into a specifically targeted table cell (here B2) "Rich" text / HTML code gets pasted For long content, the cell (column) width stays put as it originally was The bad thing is, that: when the cell height (due to content size) becomes larger than the calc window, it becomes nearly impossible to scroll calc contents up and down (at least with the mousewheel), as the view gets reset to top-right corner of the selected cell calc shows an "endless"/unlimited field of cells, so not exactly a "table" - which I find visually very confusing (and cognitively taxing) Can only export table to HTML What I would need is an application that: Allows for a limited size table, but with quick adding of rows and columns (e.g. via corresponding + buttons) Allows for quick setup of row and column height and width (as well as table size) Stays put at those sizes, regardless of size of content pasted in; if cell content overflows, cell scrollbars are shown (cell content could be possibly re-edited in a separate/new window); if table overflows over window size, window scrollbars are shown Exports table in multiple formats (I'd need both HTML and mediawiki), properly escaping cell content for each (possibility to strip HTML tags from content pasted in cells, to get plain text, is a plus) Targeting a specific cell in the table for the content paste operation is a must - it doesn't have to be drag'n'drop though, a right click over a cell with "Paste content" is enough. I'd also want the ability to click in a specific cell and type in (plain text) content immediately. So, my question is: is there an application out there that already does something like this? The reason I'm asking is that - as the screenshots show - for instance Libre/OpenOffice allows it, but only somewhat (as using it for that purpose is tedious). I know there exist some GUI editors for Linux (both for UI like guile or HTML like amaya); but I don't know them enough to pinpoint if any of them would offer this kind of functionality (and at least in my searches, that kind of functionality, if present in diverse software, seems not to be advertised). Note I'm not interested in styling an HTML table, which is why I haven't used "table designer" in the title, but "table editor" (in lack of better terms) - I'm interested in (quickly) adjusting row/column size of the table, and populating it with pasted data (which is possibly HTML) in a GUI; and finally exporting such a table as self-contained HTML (or other) code.

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• WebCenter Customer Spotlight: Fundação Petrobras de Seguridade Social

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Solution Summary Fundação Petrobras de Seguridade Social (PetroS) is a Brazilian nonprofit organization pension fund serving 152 private companies with more then 145,000 plan participants and  managing a portfolio of  US$35.9 billion in equity. PetroS business objective was to implement a robust and flexible online solution to enable the foundation to successfully compete in the pension marketplace. PetroS implemented a robust, flexible and highly available database solution based on Oracle Database 11g, Enterprise Edition and modernized the company’s Web portal using Oracle WebCenter Suite.  The solution enables PetroS to make an average of 5,000 online loans per month to its 110,000 qualifying participants and supports 2,000 online consultations daily. Company ProfileFundação Petrobras de Seguridade Social (Petrobras Social Security Foundation)—better known as PetroS—is a pension fund founded in the 1970s to pay supplementary retirement benefits to Petrobras employees. Later, the foundation expanded its market to include 152 private companies, including Sanasa, Repsol YPF and Alesat. The Foundation, a nonprofit organization, has more than 145,000 plan participants, US$35.9 billion in equity, and a loan portfolio of US$730 million. Business ChallengesPetroS business objectives were to implement a robust and flexible solution to enable the foundation to successfully compete in the pension marketplace without affecting its monthly payments to 60,000 beneficiaries and to extend service delivery through the Web to better serve the fund’s more than 145,000 participants. Solution DeployedPetroS worked with Oracle Consulting to implement a robust, flexible and high available database solution based on Oracle Database 11g, Enterprise Edition and modernized the company’s Web portal using Oracle WebCenter Suite, enabling PetroS to deliver more flexible services to pension plan participants. Business ResultsThe solution enables PetroS to make an average of 5,000 online loans per month to its 110,000 qualifying participants and supports 2,000 online consultations daily. “The combination of Oracle Database 11g and Oracle WebCenter Suite has helped us deliver faster and better service for over 130,000 clients who participate in the 96 supplementary pension plans we currently offer. It has certainly helped to fuel our growth.” Newton Carneiro da Cunha, Diretor Administrativo, Fundação Petrobrás de Seguridade Social           Additional Information PetroS Customer Snapshot Oracle WebCenter Suite Oracle Database 11g, Enterprise Edition Oracle Real Application Clusters Oracle Diagnostics Pack Oracle Tuning Pack Oracle Consulting

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• SQL – Biggest Concerns in a Data-Driven World

  - by Pinal Dave

  The ongoing chaos over Government Agency’s snooping has ignited a heated debate on privacy of personal data and its use by government and/or other institutions. It has created a feeling of disapproval and distrust among users. This incident proves to be a lesson for companies that are looking to leverage their business using a data driven approach. According to analysts, the goal of gathering personal information should be to deliver benefits to both the parties – the user as well as the data collector(government or business). Using data the right way is crucial, and companies need to deploy the right software applications and systems to ensure that their efforts are well-directed. However, there are various issues plaguing analysts regarding available software, which are highlighted below. According to a InformationWeek 2013 Survey of Analytics, Business Intelligence and Information Management where 541 business technology professionals contributed as respondents, it was discovered that the biggest concern was deemed to be the scarcity of expertise and high costs associated with the same. This concern was voiced by as many as 38% of the participants. A close second came out to be the issue of data warehouse appliance platforms being expensive, with 33% of those present believing it to be a huge roadblock. Another revelation made in this respect was that 31% professionals weren’t even sure how Data Analytics can create business opportunities for them. Another 17% shared that they found data platform technologies such as Hadoop and NoSQL technologies hard to learn. These results clearly pointed out that there are awareness and expertise issues that also need much attention. Unless the demand-supply gap of Business Intelligence professionals well versed in data analysis technologies is met, this divide is going to affect how companies make the most of their BI campaigns. One of the key action points that can be taken to salvage the situation, is to provide training on Data Analytics concepts. Koenig Solutions offer courses on many such technologies including a course on MCSE SQL Server 2012: BI Platform. So it’s time to brush up your skills and get down to work in a data driven world that awaits you ahead. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• Mobile Shopping Alerts

  - by David Dorf

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} It’s been popular to offer coupons when people check-in to a store, because you’re catching them at the best possible time – they’re presumably in a shopping state-of-mind, and they’re at your store.  But wouldn’t it be even better to catch the people walking by your store and entice them to visit?  That’s the concept of geo-fences.  When people enter a geographic zone, they are sent a relevant text message alerting them about something nearby. I wrote about Placecast doing this for The North Face, noting that the messages were a unique combination of both offers and useful information about outdoor activities. After creating a program with European carrier O2, Placecast recently entered into an agreement to provide similar services to AT&T customers.  The ShopAlerts program allows AT&T customers in Chicago, Los Angeles, New York City, and San Francisco opt-in to receive these messages.  The program will be expanded nationwide as early as this summer. It’s a much better model for customers (and Placecast) to sign-up once with the carrier instead of each individual retailer, but I hope the messages aren’t restricted to advertising.  I really the like the idea of providing other information, such as nearby special events, races, and perhaps even things to avoid like construction.

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• Oracle CRM For Public Sector, Commercial Business, Education

  - by michael.seback

  Chongqing Transport Commission Improves Management of Transport Projects The Chongqing Transport Commission is responsible for public passenger, road, and waterway transport in urban and rural areas of Chongqing. The commission administers the region's road and water industry; oversees the construction of transport infrastructure; and manages civil aviation, railroads, roads, waterways, ports, and wharves. "After studying the IT initiatives of other provincial transport commissions, we decided to use Siebel Public Sector to build our integrated transport service system. The Siebel software offers powerful functions that allow us to integrate information and improve the management of our road, rail, and waterway infrastructure projects." - Chen Xiaoming, Vice Director, Information Center, Chongqing Transport Commission. Read more here. Siemens Information Services Increases Productivity by 20% Siemens Information Services Pvt, Ltd. provides back-office account processing services to Siemens' vendors. The company works with Siemens' healthcare, energy, and industry divisions in Europe, the United States, and parts of the Asia-Pacific region. It approves financial services such as processing payroll, accounts data, purchase orders, invoices, and payments, and also creates service catalogs for customers and internal teams. "Oracle CRM ON Demand provides us with a complete view of each customer's data from the moment they log a request to the time we close it. This has eliminated manual requests, and improved the service we offer to our clients across the Asia-Pacific region." -Sunil Zutshi, General Manager, IT, Siemens Information Services Pvt, Ltd. Read more here. China Distance Education Holdings Improves Call Center Productivity by 24% China Distance Education Holdings Limited is a leading provider of online education. The organization offers 174 courses through 16 Web sites, including accounting, healthcare, law, and engineering. In 2010, 215,000 students were enrolled. "Online education is a fast growing sector in China. To maintain our competitiveness, we implemented Oracle Contact Center Anywhere to make it easier and faster for our call center staff to respond to student enquiries. As a result, their productivity increased by 24%." - Qin Songjiang, Chief Technology Officer, China Distance Education Holdings Limited. Read more here.

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• PowerShell – Show a Notification Balloon

  - by BuckWoody

  In my presentations for PowerShell I sometimes want to start a process (like a backup) that will take some time. I normally pop up a notification “balloon” at the start, and then do the bulk of the work, and then pop up a balloon at the end to let me know it’s done. You can actually try out this little sample (on a test system, of course) without any other code to see what it does. Then just put the other PowerShell commands in the #Do Some Work part. Oh – throw an icon (.ico file) in a c:\temp directory or point that somewhere else. (No, this probably isn’t original. Can’t remember where I saw the original code, but I’ve modified it a bit anyway, so if you’re the original author and this looks slightly familiar, post a comment.) [void] [System.Reflection.Assembly]::LoadWithPartialName("System.Windows.Forms") $objBalloon = New-Object System.Windows.Forms.NotifyIcon $objBalloon.Icon = "C:\temp\Folder.ico" # You can use the value Info, Warning, Error $objBalloon.BalloonTipIcon = "Info" # Put what you want to say here for the Start of the process $objBalloon.BalloonTipTitle = "Begin Title" $objBalloon.BalloonTipText = "Begin Message" $objBalloon.Visible = $True $objBalloon.ShowBalloonTip(10000) # Do some work # Put what you want to say here for the completion of the process $objBalloon.BalloonTipTitle = "End Title" $objBalloon.BalloonTipText = "End Message" $objBalloon.Visible = $True $objBalloon.ShowBalloonTip(10000) Script Disclaimer, for people who need to be told this sort of thing: Never trust any script, including those that you find here, until you understand exactly what it does and how it will act on your systems. Always check the script on a test system or Virtual Machine, not a production system. Yes, there are always multiple ways to do things, and this script may not work in every situation, for everything. It’s just a script, people. All scripts on this site are performed by a professional stunt driver on a closed course. Your mileage may vary. Void where prohibited. Offer good for a limited time only. Keep out of reach of small children. Do not operate heavy machinery while using this script. If you experience blurry vision, indigestion or diarrhea during the operation of this script, see a physician immediately. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Test your internet connection - Emtel Mobile Internet

  After yesterday's report on Emtel Fixed Broadband (I'm still wondering where the 'fixed' part is), I did the same tests on Emtel Mobile Internet. For this I'm using the Huawei E169G HSDPA USB stick, connected to the same machine. Actually, this is my fail-safe internet connection and the system automatically switches between them if a problem, let's say timeout, etc. has been detected on the main line. For better comparison I used exactly the same servers on Speedtest.net. The results Following are the results of Rose Hill (hosted by Emtel) and respectively Frankfurt, Germany (hosted by Vodafone DE): Speedtest.net result of 31.05.2013 between Flic en Flac and Rose Hill, Mauritius (Emtel - Mobile Internet) Speedtest.net result of 31.05.2013 between Flic en Flac and Frankfurt, Germany (Emtel - Mobile Internet) As you might easily see, there is a big difference in speed between national and international connections. More interestingly are the results related to the download and upload ratio. I'm not sure whether connections over Emtel Mobile Internet are asymmetric or symmetric like the Fixed Broadband. Might be interesting to find out. The first test result actually might give us a clue that the connection could be asymmetric with a ratio of 3:1 but again I'm not sure. I'll find out and post an update on this. It depends on network coverage Later today I was on tour with my tablet, a Samsung Galaxy Tab 10.1 (model GT-P7500) running on Android 4.0.4 (Ice Cream Sandwich), and did some more tests using the Speedtest.net app. The results are actually as expected and in areas with better network coverage you will get better results after all. At least, as long as you stay inside the national networks. For anything abroad, it doesn't really matter. But see for yourselves: Speedtest.net result of 31.05.2013 between Cascavelle and servers in Rose Hill, Mauritius (Emtel - Mobile Internet), Port Louis, Mauritius and Kuala Lumpur, Malaysia It's rather shocking and frustrating to see how the speed on international destinations goes down. And the full capability of the tablet's integrated modem (HSDPA: 21 Mbps; HSUPA: 5.76 Mbps) isn't used, too. I guess, this demands more tests in other areas of the island, like Ebene, Pailles or Port Louis. I'll keep you updated... The question remains: Alternatives? After the publication of the test results on Fixed Broadband I had some exchange with others on Facebook. Sadly, it seems that there are really no alternatives to what Emtel is offering at the moment. There are the various internet packages by Mauritius Telecom feat. Orange, like ADSL, MyT and Mobile Internet, and there is Bharat Telecom with their Bees offer which is currently limited to Ebene and parts of Quatre Bornes.

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• Games at Work Part 2: Gamification and Enterprise Applications

  - by ultan o'broin

  Gamification and Enterprise Applications In part 1 of this article, we explored why people are motivated to play games so much. Now, let's think about what that means for Oracle applications user experience. (Even the coffee is gamified. Acknowledgement @noelruane. Check out the Guardian article Dublin's Frothing with Tech Fever. Game development is big business in Ireland too.) Applying game dynamics (gamification) effectively in the enterprise applications space to reflect business objectives is now a hot user experience topic. Consider, for example, how such dynamics could solve applications users’ problems such as: Becoming familiar or expert with an application or process Building loyalty, customer satisfaction, and branding relationships Collaborating effectively and populating content in the community Completing tasks or solving problems on time Encouraging teamwork to achieve goals Improving data accuracy and completeness of entry Locating and managing the correct resources or information Managing changes and exceptions Setting and reaching targets, quotas, or objectives Games’ Incentives, Motivation, and Behavior I asked Julian Orr, Senior Usability Engineer, in the Oracle Fusion Applications CRM User Experience (UX) team for his thoughts on what potential gamification might offer Oracle Fusion Applications. Julian pointed to the powerful incentives offered by games as the starting place: “The biggest potential for gamification in enterprise apps is as an intrinsic motivator. Mechanisms include fun, social interaction, teamwork, primal wiring, adrenaline, financial, closed-loop feedback, locus of control, flow state, and so on. But we need to know what works best for a given work situation.” For example, in CRM service applications, we might look at the motivations of typical service applications users (see figure 1) and then determine how we can 'gamify' these motivations with techniques to optimize the desired work behavior for the role (see figure 2). Description of Figure 1 Description of Figure 2 Involving Our Users Online game players are skilled collaborators as well as problem solvers. Erika Webb (@erikanollwebb), Oracle Fusion Applications UX Manager, has run gamification events for Oracle, including one on collaboration and gamification in Oracle online communities that involved Oracle customers and partners. Read more... However, let’s be clear: gamifying a user interface that’s poorly designed is merely putting the lipstick of gamification on the pig of work. Gamification cannot replace good design and killer content based on understanding how applications users really work and what motivates them. So, Let the Games Begin! Gamification has tremendous potential for the enterprise application user experience. The Oracle Fusion Applications UX team is innovating fast and hard in this area, researching with our users how gamification can make work more satisfying and enterprises more productive. If you’re interested in knowing more about our gamification research, sign up for more information or check out how your company can get involved through the Oracle Usability Advisory Board. Your thoughts? Find those comments.

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• CMS vs Admin Panel?

  - by Bob

  Okay, so this probably seems like an unusual, more grammar related question, but I was unsure of what to call it. If you use a software such as vBulletin or MyBB or even Blogger and you're the administrator (or other, lesser position such as moderator) of the forum, or publisher/author of the blog, you generally have access to something of an "admin panel". For example, vBulletin's admin panel looks like this and Blogger's admin panel looks something like this. While they both look different and do different things, the goal is fundamentally the same: to provide the user with a method for adding, modifying, or deleting content... to let them control and administrate their forum or blog. Also, they're both made specifically by the company for use in a specific product. Now, there's also options like Drupal. It seems to offer quite a bit more and be quite a bit more generalized. How does something like this work? If you were freelancing, would you deploy a website with Drupal, or would it be something the client might already have installed on their own server? I've never really used Drupal, only heard about it, so please let me know. Also, there seems to be other options like cPanel, a sort of global CMS that allows you to administrate over your entire website. How do those work in comparison to Drupal, or the administrative panels with vBulletin? They seem to serve related, but different purposes. Basically, what is the norm? If I'm developing a web application for a group that needs to be able to edit their website without the need to go into the code or the database (or rather, wants to act in a graphical, easy-to-use content-management/admin panel), would it also be necessary to write my own miniature admin panel? Or would I be able to send them off knowing that they have cPanel? Or could something like Drupal fill this void? Again, I'm a little new to web development, and I'm working on planning out my first, real, large website. So I need a little advice on the standards and expectations for web development - security and coding practices aside, what should I be looking for as far as usability and administration for the client (who will be running the site once I'm done creating the website)? Any extra tips would also be appreciated! Oh, and just a little bit: I'm writing the website using Ruby on the Sinatra framework (both Ruby and Sinatra are things I'm fairly comfortable with) and I'm not being paid to make the website (and I will also be a user, and one of the three administrators of the website) - it's being built for a club I'm in.

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• Common SOA Problems by C2B2

  - by JuergenKress

  SOA stands for Service Oriented Architecture and has only really come together as a concrete approach in the last 15 years or so, although the concepts involved have been around for longer. Oracle SOA Suite is based around the Service Component Architecture (SCA) devised by the Open SOA collaboration of companies including Oracle and IBM. SCA, as used in SOA suite, is designed as a way to crystallise the concepts of SOA into a standard which ensures that SOA principles like the separation of application and business logic are maintained. Orchestration or Integration? A common thing to see with many people who are beginning to either build a new SOA based infrastructure, or move an old system to be service oriented, is confusion in the purpose of SOA technologies like BPEL and enterprise service buses. For a lot of problems, orchestration tools like BPEL or integration tools like an ESB will both do the job and achieve the right objectives; however it’s important to remember that, although a hammer can be used to drive a screw into wood, that doesn’t mean it’s the best way to do it. Service Integration is the act of connecting components together at a low level, which usually results in a single external endpoint for you to expose to your customers or other teams within your organisation – a simple product ordering system, for example, might integrate a stock checking service and a payment processing service. Process Orchestration, however, is generally a higher level approach whereby the (often externally exposed) service endpoints are brought together to track an end-to-end business process. This might include the earlier example of a product ordering service and couple it with a business rules service and human task to handle edge-cases. A good (but not exhaustive) rule-of-thumb is that integrations performed by an ESB will usually be real-time, whereas process orchestration in a SOA composite might comprise processes which take a certain amount of time to complete, or have to wait pending manual intervention. BPEL vs BPMN For some, with pre-existing SOA or business process projects, this decision is effectively already made. For those embarking on new projects it’s certainly an important consideration for those using Oracle SOA software since, due to the components included in SOA Suite and BPM Suite, the choice of which to buy is determined by what they offer. Oracle SOA suite has no BPMN engine, whereas BPM suite has both a BPMN and a BPEL engine. SOA suite has the ESB component “Mediator”, whereas BPM suite has none. Decisions must be made, therefore, on whether just one or both process modelling languages are to be used. The wrong decision could be costly further down the line. Design for performance: Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: C2B2,SOA best practice,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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