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  • On oracle-validated RMP ... do it faster!

    - by [email protected]
    We all know that setting up a Linux host for installing RDBMS can be a really tedious task.Well I wasn't aware that there exists a pre-cooked RPM that installs all the required packages for a fresh install.Ill try to test it soon, in the meantime here you have for downloading it: ( OEL4 and OEL5)http://oss.oracle.com/el5/oracle-validated/http://oss.oracle.com/el4/oracle-validated/More information can be found at the My Oracle Support Note "Linux OS Installation with Reduced Set of Packages for Running Oracle Database Server (Doc ID 728346.1)"Also, check this website http://linux.oracle.com/pls/apex/f?p=102:1:2252801871920376 with a list of Oracle Linux Validated Configurations including software, hardware, storage, and network components along with documented best practicesHope it helps!--L

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  • ADF and Oracle E-Business Suite Integration Series Index

    - by Juan Camilo Ruiz
    I'm creating this entry with the purpose of keeping one page that lists all the past and future entries on the series of integration of ADF with Oracle E-Business Suite, you can access all the articles and reference information that resides in other places too. Also this would the one link that I can reference while presenting about this topic. Here is the list of individual entries from the series: ADF and Oracle E-Business Suite Integration Series: Displaying Read-Only EBS data on ADF ADF and Oracle E-Business Suite Integration Series: Displaying Read-Only EBS data on iPad Using the Oracle E-Business Suite SDK for Java on ADF Applications Securing ADF Applications Using the Oracle E-Business Suite SDK JAAS Implementation Debugging ADF Security in JDeveloper 11g Adding a Role to a Responsibility for Use with the Oracle E-Business Suite SDK for Java JAAS Implementation Embedding ADF UI Components into OAF regions Bonus Material: Webcast Replays Using Oracle ADF with Oracle E-Business Suite: The Full Integration View Best Practices for Using Oracle E-Business Suite SDK for Java with Oracle ADF Documents FAQ for Integration of Oracle E-Business Suite and Oracle Application Development Framework (ADF) Applications (Doc ID 1296491.1)

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  • Good ol fashioned debugging

    - by Tim Dexter
    I have been helping out one of our new customers over the last day or two and I have even managed to get to the bottom of their problem FTW! They use BIEE and BIP and wanted to mount a BIP report in a dashboard page, so far so good, BIP does that! Just follow the instructions in the BIEE user guide. The wrinkle is that they want to enter some fixed instruction strings into the dashboard prompts to help the user. These are added as fixed values to the prompt as the default values so they appear first. Once the user makes a selection, the default strings disappear. Its a fair requirement but the BIP report chokes Now, the BIP report had been setup with the Autorun checkbox, unchecked. I expected the BIP report to wait for the Go button to be hit but it was trying to run immediately and failing. That was the first issue. You can not stop the BIP report from trying to run in a dashboard. Even if the Autorun is turned off, it seems that dashboard still makes the request to BIP to run the report. Rather than BIP refusing because its waiting for input it goes ahead anyway, I guess the mechanism does not check the autorun flag when the request is coming from the dashboard. It appears that between BIEE and BIP, they collectively ignore the autorun flag. A bug? might be, at least an enhancement request. With that in mind, how could we get BIP to not at least not fail? This fact was stumping me on the parameter error, if the autorun flag was being respected then why was BIP complaining about the parameter values it should not even be doing anything until the Go button is clicked. I now knew that the autorun flag was being ignored, it was a simple case of putting BIP into debug mode. I use the OC4J server on my laptop so debug msgs are routed through the dos box used to start the OC4J container. When I changed a value on the dashboard prompt I spotted some debug text rushing by that subsequently disappeared from the log once the operation was complete. Another bug? I needed to catch that text as it went by, using the print screen function with some software to grab multiple screens as the log appeared and then disappeared. The upshot is that when you change the dashboard prompt value, BIP validates the value against its own LOVs, if its not in the list then it throws the error. Because 'Fill this first' and 'Fill this second' ie fixed strings from the dashboard prompts, are not in the LOV lists and because the report is auto running as soon as the dashboard page is brought up, the report complains about invalid parameters. To get around this, I needed to get the strings into the LOVs. Easily done with a UNION clause: select 'Fill this first' from SH.Products Products UNION select Products."Prod Category" as "Prod Category" from SH.Products Products Now when BIP wants to validate the prompt value, the LOV query fires and finds the fixed string -> No Error. No data, but definitely no errors :0) If users do run with the fixed values, you can capture that in the template. If there is no data in the report, either the fixed values were used or the parameters selected resulted in no rows. You can capture this in the template and display something like. 'Either your parameter values resulted in no data or you have not changed the default values' Thats the upside, the downside is that if your users run the report in the BP UI they re going to see the fixed strings. You could alleviate that by having BIP display the fixed strings in top of its parameter drop boxes (just set them as the default value for the parameter.) But they will not disappear like they do in the dashboard prompts, see below. If the expected autorun behaviour worked ie wait for the Go button, then we would not have to workaround it but for now, its a pretty good solution. It was an enjoyable hour or so for me, took me back to my developer daze, when we used to race each other for the most number of bug fixes. I used to run a distant 2nd behind 'Bugmeister Chen Hu' but led the chasing pack by a reasonable distance.

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  • Silverlight Cream for March 21, 2010 -- #816

    - by Dave Campbell
    In this Issue: Michael Washington, John Papa(-2-, -3-, -4-), Jonas Follesø, David Anson, Scott Guthrie, Andrej Tozon, Bill Reiss(-2-), Pete Blois, and Lee. Shoutouts: Frank LaVigne has a Mix10 Session Downloader for us all to use... thanks Frank! Read what Ward Bell has to say about MVVM, Josh Smith’s Way ... it's all good. Robby Ingebretsen posts on his 10 Favorite Open Source Fonts You Can Embed in WPF or Silverlight Mike Harsh posted Slides and Demos from my MIX10 Session . The download link at Drop.io is down for maintenance until Sunday evening, March 21. From SilverlightCream.com: Blend 4: TreeView SelectedItemChanged using MVVM Michael Washington has a post up about doing SelectedItemChanged on a TreeView with MVVM, oh and he's starting out in Blend 4... Silverlight TV 14: Developing for Windows Phone 7 with Silverlight John Papa hit Silverlight TV pretty hard at the beginning of MIX10. This first one is with Mike Harsh talking about WP7. (Hi Mike ... wondered where you'd run off to!), and you can go to the shoutout section to get Mike's session material from MIX as well. Silverlight TV 15: Announcing Silverlight 4 RC at MIX 10 In this next Silverlight TV(15), John Papa and Adam Kinney discuss Silverlight 4RC ... thank goodness it's out, we can all let go of the breath we've been holding in :) Silverlight TV 16: Tim Heuer and Jesse Liberty Talk about Silverlight 4 RC at MIX 10 Silverlight TV 16 has John Papa sharing the spotlight with Jesse Liberty and Tim Heuer ... geez... can you find 3 more kowledgable Silverlight folks to listen to? No? then go listen to this :) Silverlight TV 17: Build a Twitter Client for Windows Phone 7 with Silverlight The latest Silverlight TV has John Papa bringing Mike Harsh back to produce a Twitter Client for WP7. Simulating multitouch on the Windows Phone 7 Emulator Jonas Follesø has a great post up about simulating multi-touch on WP7 using multiple mice ... yeah, you read that right :) Using IValueConverter to create a grouped list of items simply and flexibly David Anson demonstrates grouping items in a ListBox using IValueConverter. I think I can pretty well guarantee I would NOT have thought of doing this.. :) Building a Windows Phone 7 Twitter Application using Silverlight In the MIX10 first-day keynote, Scott Guthrie did File->New Project and built a WP7 Twitter app. He has that up as a tutorial with all sorts of external links including one to the keynote itself. Named and optional parameters in Silverlight 4 Andrej Tozon delves into the optional parameters that are now available to Silverlight developers... pretty cool stuff. Space Rocks game step 4: Inheriting from Sprite Bill Reiss continues with his game development series with this one on inheriting from the Sprite class and centering objects Space Rocks game step 5: Rotating the ship Bill Reiss's episode 5 is on rotating the ship you setup in episode 4. Don't worry about the transforms, Bill gives it all to us :) Labyrinth Sample for Windows Phone Wow... check out the sample Pete Blois did for the Phone... Silverlight coolness :) PathListBox in SL4 – firstlook Lee has a post up on the PathListBox. I think this is going to catch on quick... it's just too cool not to! Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Oracle Security Webcast - today

    - by Alex Blyth
    Hi AllHere are the details for today's (12th May 2010) webcast on "Oracle Database Security"  -  beginning at 1.30pm (Sydney, Australia Time) :Webcast is at http://strtc.oracle.com (IE6, 7 & 8 supported only)Conference ID for the webcast is 6690429Conference Key: securityEnrollment is required. Please click here to enroll.Please use your real name in the name field (just makes it easier for us to help you out if we can't answer your questions on the call)Audio details:NZ Toll Free - 0800 888 157 orAU Toll Free - 1800420354 (or +61 2 8064 0613Meeting ID: 7914841Meeting Passcode: 12052010Talk to you all at 1.30CheersAlex

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  • Oracle Embedded - Duração de meio dia - 14/Abr/10

    - by Claudia Costa
    Convidamo-lo a participar num evento que a Oracle irá realizar no próximo dia 14 de Abril, dedicado a soluções para sistemas Embedded.   A Oracle tem sido desde sempre o líder indisputado - em termos de desempenho, fiabilidade e escalabilidade - em sistemas de gestão de base de dados para aplicações críticas de gestão das grandes organizações. Hoje, no entanto, as aplicações críticas são implementadas não apenas nos data centers, mas cada vez mais em dispositivos móveis, nas infraestruturas de rede e em sistemas de aplicação específica. Por isso, o compromisso da Oracle em desenvolver os melhores produtos de gestão de dados alarga-se hoje do data center às aplicações designadas edge e embedded.   A Oracle oferece hoje a gama mais completa do mercado em tecnologias embedded, tanto para ISVs como para fabricantes de dispositivos e equipamentos, proporcionando-lhe a escolha dos produtos de base de dados e middleware embeddable que melhor se ajustem aos seus requisitos técnicos:   ·         Oracle Database 11g ·         Oracle Database Lite 11g ·         Oracle Berkeley DB ·         Oracle TimesTen In-Memory Database ·         Oracle Fusion Middleware 11g ·         Java for Business   Mais informação sobre produtos embedded Oracle aqui.   Segundo a IDC, a Oracle é hoje o líder mundial no mercado das bases de dados embedded com uma quota de mercado de 28,2% em 2008, estando a crescer a um ritmo 40% superior ao seu concorrente mais próximo e 50% superior à media do mercado.   A par com a riqueza da sua oferta tecnológica, a Oracle oferece igualmente modelos de licenciamento e de preços que se ajustam às necessidades de quem usa esses componentes tecnológicos como peças de uma solução final integrada a se vendida aos seus cliente finais.   A Oracle está empenhada em contribuir para o sucesso da sua empresa. Ao pôr os seus interesses acima de tudo, ganha a sua empresa e ganha a Oracle. E, mais importante que tudo, ganham os clientes, que recebem as melhores soluções possíveis.   Em resumo, as soluções embedded da Oracle proporcionam-lhe:   ·         Melhores produtos ·         Clientes mais satisfeitos ·         Maior rentabilidade das suas soluções   Agenda: ·         Oracle and Embedded ·         Embedded Market Trends ·         Oracle portfolio Oracle Database 11g o    Oracle Berkeley DB  o    Oracle Database Lite o    Oracle TimesTen o    Oracle Fusion Middleware ·         Demo: Berkeley DB ·         Embedded Software Licensing (ESL) Models   -----------------------------------------------------------------------------------   Clique aqui e registe-se.   Horário e Local: 9h30 - 13h00 Oracle Lagoas Park - Edf. 8 Porto Salvo   Para mais informações, por favor contacte: Melissa Lopes 214235194  

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  • List of all states from COMPOSITE_INSTANCE, CUBE_INSTANCE, DLV_MESSAGE tables

    - by Deepak Arora
    In many of my engagements I get asked repeatedly about the states of the composites in 11g and how to decipher them, especially when we are troubleshooting issues around purging. I have compiled a list of all the states from the COMPOSITE_INSTANCE, CUBE_INSTANCE, DLV_MESSAGE and MEDIATOR_INSTANCE tables. These are the primary tables that are used when using BPEL composites and how they are used with the ECID.  Composite State Values COMPOSITE_INSTANCE States State Description 0 Running 1 Completed 2 Running with faults 3 Completed with faults 4 Running with recovery required 5 Completed with recovery required 6 Running with faults and recovery required 7 Completed with faults and recovery required 8 Running with suspended 9 Completed with suspended 10 Running with faults and suspended 11 Completed with faults and suspended 12 Running with recovery required and suspended 13 Completed with recovery required and suspended 14 Running with faults, recovery required, and suspended 15 Completed with faults, recovery required, and suspended 16 Running with terminated 17 Completed with terminated 18 Running with faults and terminated 19 Completed with faults and terminated 20 Running with recovery required and terminated 21 Completed with recovery required and terminated 22 Running with faults, recovery required, and terminated 23 Completed with faults, recovery required, and terminated 24 Running with suspended and terminated 25 Completed with suspended and terminated 26 Running with faulted, suspended, and terminated 27 Completed with faulted, suspended, and terminated 28 Running with recovery required, suspended, and terminated 29 Completed with recovery required, suspended, and terminated 30 Running with faulted, recovery required, suspended, and terminated 31 Completed with faulted, recovery required, suspended, and terminated 32 Unknown 64 - Normal 0 false false false EN-CA X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Any value in the range of 32 to 63 indicates that the composite instance state has not been enabled, but the instance state is updated for faults, aborts, etc. CUBE_INSTANCE States State Description 0 STATE_INITIATED 1 STATE_OPEN_RUNNING 2 STATE_OPEN_SUSPENDED 3 STATE_OPEN_FAULTED 4 STATE_CLOSED_PENDING_CANCEL 5 STATE_CLOSED_COMPLETED 6 STATE_CLOSED_FAULTED 7 STATE_CLOSED_CANCELLED 8 STATE_CLOSED_ABORTED 9 STATE_CLOSED_STALE 10 STATE_CLOSED_ROLLED_BACK DLV_MESSAGE States State Description 0 STATE_UNRESOLVED 1 STATE_RESOLVED 2 STATE_HANDLED 3 STATE_CANCELLED 4 STATE_MAX_RECOVERED Since now in 11g the Invoke_Messages table is not there so to distinguish between a new message (Invoke) and callback (DLV) and there is DLV_TYPE column that defines the type of message: DLV_TYPE States State Description 1 Invoke Message 2 DLV Message MEDIATOR_INSTANCE STATE Description  0  No faults but there still might be running instances  1  At least one case is aborted by user  2  At least one case is faulted (non-recoverable)  3  At least one case is faulted and one case is aborted  4  At least one case is in recovery required state  5 At least one case is in recovery required state and at least one is aborted  6 At least one case is in recovery required state and at least one is faulted  7 At least one case is in recovery required state, one faulted and one aborted  >=8 and < 16  Running >= 16   Stale In my next blog posting I will walk through the lifecycle of a BPEL process using the above states for the following use cases: - New BPEL process - initial Receive activity - Callback BPEL process - mid-level Receive activity As always comments and questions welcome! Deepak

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  • List of all states from COMPOSITE_INSTANCE, CUBE_INSTANCE, DLV_MESSAGE tables

    - by Deepak Arora
    In many of my engagements I get asked repeatedly about the states of the composites in 11g and how to decipher them, especially when we are troubleshooting issues around purging. I have compiled a list of all the states from the COMPOSITE_INSTANCE, CUBE_INSTANCE, and DLV_MESSAGE tables. These are the primary tables that are used when using BPEL composites and how they are used with the ECID.  Composite State Values COMPOSITE_INSTANCE States State Description 0 Running 1 Completed 2 Running with faults 3 Completed with faults 4 Running with recovery required 5 Completed with recovery required 6 Running with faults and recovery required 7 Completed with faults and recovery required 8 Running with suspended 9 Completed with suspended 10 Running with faults and suspended 11 Completed with faults and suspended 12 Running with recovery required and suspended 13 Completed with recovery required and suspended 14 Running with faults, recovery required, and suspended 15 Completed with faults, recovery required, and suspended 16 Running with terminated 17 Completed with terminated 18 Running with faults and terminated 19 Completed with faults and terminated 20 Running with recovery required and terminated 21 Completed with recovery required and terminated 22 Running with faults, recovery required, and terminated 23 Completed with faults, recovery required, and terminated 24 Running with suspended and terminated 25 Completed with suspended and terminated 26 Running with faulted, suspended, and terminated 27 Completed with faulted, suspended, and terminated 28 Running with recovery required, suspended, and terminated 29 Completed with recovery required, suspended, and terminated 30 Running with faulted, recovery required, suspended, and terminated 31 Completed with faulted, recovery required, suspended, and terminated 32 Unknown 64 - CUBE_INSTANCE States State Description 0 STATE_INITIATED 1 STATE_OPEN_RUNNING 2 STATE_OPEN_SUSPENDED 3 STATE_OPEN_FAULTED 4 STATE_CLOSED_PENDING_CANCEL 5 STATE_CLOSED_COMPLETED 6 STATE_CLOSED_FAULTED 7 STATE_CLOSED_CANCELLED 8 STATE_CLOSED_ABORTED 9 STATE_CLOSED_STALE 10 STATE_CLOSED_ROLLED_BACK DLV_MESSAGE States State Description 0 STATE_UNRESOLVED 1 STATE_RESOLVED 2 STATE_HANDLED 3 STATE_CANCELLED 4 STATE_MAX_RECOVERED Since now in 11g the Invoke_Messages table is not there so to distinguish between a new message (Invoke) and callback (DLV) and there is DLV_TYPE column that defines the type of message: DLV_TYPE States State Description 1 Invoke Message 2 DLV Message MEDIATOR_INSTANCE STATE Description  0  No faults but there still might be running instances  1  At least one case is aborted by user  2  At least one case is faulted (non-recoverable)  3  At least one case is faulted and one case is aborted  4  At least one case is in recovery required state  5 At least one case is in recovery required state and at least one is aborted  6 At least one case is in recovery required state and at least one is faulted  7 At least one case is in recovery required state, one faulted and one aborted  >=8 and < 16  Running >= 16   Stale In my next blog posting I will walk through the lifecycle of a BPEL process using the above states for the following use cases: - New BPEL process - initial Receive activity - Callback BPEL process - mid-level Receive activity As always comments and questions welcome! Deepak

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  • LinqToXML removing empty xmlns attributes &amp; adding attributes like xmlns:xsi, xsi:schemaLocation

    - by Rohit Gupta
    Suppose you need to generate the following XML: 1: <GenevaLoader xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" 2: xsi:schemaLocation="http://www.advent.com/SchemaRevLevel401/Geneva masterschema.xsd" 3: xmlns="http://www.advent.com/SchemaRevLevel401/Geneva"> 4: <PriceRecords> 5: <PriceRecord> 6: </PriceRecord> 7: </PriceRecords> 8: </GenevaLoader> Normally you would write the following C# code to accomplish this: 1: const string ns = "http://www.advent.com/SchemaRevLevel401/Geneva"; 2: XNamespace xnsp = ns; 3: XNamespace xsi = XNamespace.Get("http://www.w3.org/2001/XMLSchema-instance"); 4:  5: XElement root = new XElement( xnsp + "GenevaLoader", 6: new XAttribute(XNamespace.Xmlns + "xsi", xsi.NamespaceName), 7: new XAttribute( xsi + "schemaLocation", "http://www.advent.com/SchemaRevLevel401/Geneva masterschema.xsd")); 8:  9: XElement priceRecords = new XElement("PriceRecords"); 10: root.Add(priceRecords); 11:  12: for(int i = 0; i < 3; i++) 13: { 14: XElement price = new XElement("PriceRecord"); 15: priceRecords.Add(price); 16: } 17:  18: doc.Save("geneva.xml"); The problem with this approach is that it adds a additional empty xmlns arrtribute on the “PriceRecords” element, like so : 1: <GenevaLoader xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.advent.com/SchemaRevLevel401/Geneva masterschema.xsd" xmlns="http://www.advent.com/SchemaRevLevel401/Geneva"> 2: <PriceRecords xmlns=""> 3: <PriceRecord> 4: </PriceRecord> 5: </PriceRecords> 6: </GenevaLoader> The solution is to add the xmlns NameSpace in code to each child and grandchild elements of the root element like so : 1: XElement priceRecords = new XElement( xnsp + "PriceRecords"); 2: root.Add(priceRecords); 3:  4: for(int i = 0; i < 3; i++) 5: { 6: XElement price = new XElement(xnsp + "PriceRecord"); 7: priceRecords.Add(price); 8: }

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  • Twitter User/Search Feature Header Support in LINQ to Twitter

    - by Joe Mayo
    LINQ to Twitter’s goal is to support the entire Twitter API. So, if you see a new feature pop-up, it will be in-queue for inclusion. The same holds for the new X-Feature… response headers for User/Search requests.  However, you don’t have to wait for a special property on the TwitterContext to access these headers, you can just use them via the TwitterContext.ResponseHeaders collection. The following code demonstrates how to access the new X-Feature… headers with LINQ to Twitter: var user = (from usr in twitterCtx.User where usr.Type == UserType.Search && usr.Query == "Joe Mayo" select usr) .FirstOrDefault(); Console.WriteLine( "X-FeatureRateLimit-Limit: {0}\n" + "X-FeatureRateLimit-Remaining: {1}\n" + "X-FeatureRateLimit-Reset: {2}\n" + "X-FeatureRateLimit-Class: {3}\n", twitterCtx.ResponseHeaders["X-FeatureRateLimit-Limit"], twitterCtx.ResponseHeaders["X-FeatureRateLimit-Remaining"], twitterCtx.ResponseHeaders["X-FeatureRateLimit-Reset"], twitterCtx.ResponseHeaders["X-FeatureRateLimit-Class"]); The query above is from the User entity, whose type is Search; allowing you to search for the Twitter user whose name is specified by the Query parameter filter. After materializing the query, with FirstOrDefault, twitterCtx will hold all of the headers, including X-Feature… that Twitter returned.  Running the code above will display results similar to the following: X-FeatureRateLimit-Limit: 60 X-FeatureRateLimit-Remaining: 59 X-FeatureRateLimit-Reset: 1271452177 X-FeatureRateLimit-Class: namesearch In addition to getting the X-Feature… headers a capability you might have noticed is that the TwitterContext.ResponseHeaders collection will contain any HTTP that Twitter sends back to a query. Therefore, you’ll be able to access new Twitter headers anytime in the future with LINQ to Twitter. @JoeMayo

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  • Oracle Linux and Oracle VM Hardware Certification Program

    - by Durgam Vahia
    The Oracle Linux and Oracle VM are continuing to see growth in IHV (Independent Hardware Vendor) ecosystem. The Oracle Linux and Oracle VM Hardware Certification Program, also referred as HCL, provides a formal means for hardware vendors to work with Oracle to establish high quality support for the certified hardware platform. Since the beginning of the program, number of hardware partners have certified range of server platforms on Oracle Linux and Oracle VM. Currently, HCL lists over 400 certifications from 10 server vendors and the list continues to grow at a rapid pace. New hardware certification involves close collaboration between Oracle and server partner to ensure that adequate testing is performed on the target server and results are thoroughly reviewed. This rigorous process ensures that when new hardware platform is listed on HCL, it has full support from both Oracle and the respective partner. Additionally, once a certification is achieved with Oracle Linux with the current version of Unbreakable Enterprise Kernel, future minor updates of the software continue to carry over the certification, reducing the need for a re-certification. For the complete list of certified hardware, please visit Oracle Linux and Oracle VM Certified Hardware. Also refer to Frequently Asked Questions for more information.

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  • Silverlight Cream for January 30, 2011 - 2 -- #1038

    - by Dave Campbell
    In this Issue: Max Paulousky, Renuka Prasad, Ollie Riches, Jesse Liberty(-2-, -3-, -4-, -5-), Medusa M, John Papa, Beth Massi, and Joost van Schaik. Above the Fold: Silverlight: "Stop What You Are Doing And Learn About Reactive Programming" Jesse Liberty WP7: "Windows Phone Looping Selector for Digits " Max Paulousky Lightswitch: "How To Send HTML Email from a LightSwitch Application" Beth Massi Shoutouts: Shawn Wildermuch has niether GooNews for users of his cool WP7 app or or for the WP7 Marketplace in general: R.I.P. GooNews From SilverlightCream.com: Windows Phone Looping Selector for Digits Max Paulousky expanded on the Looping selector for some customization allowing him to display width/height metric measurement selectors... great job, Max! WP7 – How to Create a Simple Checked Listbox In Windows Phone 7 Renuka Prasad has the code for a nicely-working checked Listbox for WP7 on his blog... the post is the code... WP7Contrib: Network Connectivity Push Model Ollie Riches had a post last week that I'm just catching up to... about the 'push model' for network connectivity they produced in WP7 Contrib. Using the Camera in Windows Phone 7 Jesse Liberty has a bunch of posts up... I'm just going to bite the bullet and catch up! ... this 'From Scratch post 24 is all about the camera in your WP7 dev travails... and he makes it look so darned easy :) Linq and Fluent Programming Jesse Liberty's next post is 'From Scratch 25 and is all about Linq and Fluent Programming which started with a discussion at Codemash with Bill Wagner... wanna get a handle on fluent programming? ... check this out. Stop What You Are Doing And Learn About Reactive Programming Another item you might want to get your head around is Reactive Programming, or Rx... Jesse Liberty has a great post up discussing this, as his 'From Scratch post 26... good external links, and lots of commentary as well. Rx–Reactive Programming for Windows Phone Jesse Liberty's 'From Scratch 27 follows the previous on about Rx by taking the Rx show to the WP7 development arena. Want a solid Rx example... here ya go! Reactive Extensions–Observable Sequences are First Class Objects Finally catching up with Jesse Liberty (for now), I find this 'From Scratch number 28 which is again on Rx and WP7 dev, expanding on the example from the previous post by harnessing the power of Rx Localizing Silverlight applications Medusa M has a nice post up at dotnetslackers on localization in Silverlight. If you haven't had to do localization before, it can get to be a pain... understanding an article like this will get you part of the way to being pain-free. Silverlight TV 59: What Goes Into Baking Silverlight? Very cool presentation for those of you interested in the bits ... John Papa's Silverlight TV number 59 is up and he's chatting with Andy Rivas about the process followed getting the bits to us. How To Send HTML Email from a LightSwitch Application Beth Massi's latest Lightswitch post is on sending HTML Email via SMTP from Lightswitch, and then follows that up with sending Email via Outlook automation. ViewModel driven animations using the Visual State Manager, DataStateBehavior and Expression Blend After some good user feedback, Joost van Schaik decided to make some modifications to his WP7 app, and got involved in a Page Title collapse animation driven from the ViewModel. Check out the nice write-up, video, external links, and source... all good! Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • World Record Oracle Business Intelligence Benchmark on SPARC T4-4

    - by Brian
    Oracle's SPARC T4-4 server configured with four SPARC T4 3.0 GHz processors delivered the first and best performance of 25,000 concurrent users on Oracle Business Intelligence Enterprise Edition (BI EE) 11g benchmark using Oracle Database 11g Release 2 running on Oracle Solaris 10. A SPARC T4-4 server running Oracle Business Intelligence Enterprise Edition 11g achieved 25,000 concurrent users with an average response time of 0.36 seconds with Oracle BI server cache set to ON. The benchmark data clearly shows that the underlying hardware, SPARC T4 server, and the Oracle BI EE 11g (11.1.1.6.0 64-bit) platform scales within a single system supporting 25,000 concurrent users while executing 415 transactions/sec. The benchmark demonstrated the scalability of Oracle Business Intelligence Enterprise Edition 11g 11.1.1.6.0, which was deployed in a vertical scale-out fashion on a single SPARC T4-4 server. Oracle Internet Directory configured on SPARC T4 server provided authentication for the 25,000 Oracle BI EE users with sub-second response time. A SPARC T4-4 with internal Solid State Drive (SSD) using the ZFS file system showed significant I/O performance improvement over traditional disk for the Web Catalog activity. In addition, ZFS helped get past the UFS limitation of 32767 sub-directories in a Web Catalog directory. The multi-threaded 64-bit Oracle Business Intelligence Enterprise Edition 11g and SPARC T4-4 server proved to be a successful combination by providing sub-second response times for the end user transactions, consuming only half of the available CPU resources at 25,000 concurrent users, leaving plenty of head room for increased load. The Oracle Business Intelligence on SPARC T4-4 server benchmark results demonstrate that comprehensive BI functionality built on a unified infrastructure with a unified business model yields best-in-class scalability, reliability and performance. Oracle BI EE 11g is a newer version of Business Intelligence Suite with richer and superior functionality. Results produced with Oracle BI EE 11g benchmark are not comparable to results with Oracle BI EE 10g benchmark. Oracle BI EE 11g is a more difficult benchmark to run, exercising more features of Oracle BI. Performance Landscape Results for the Oracle BI EE 11g version of the benchmark. Results are not comparable to the Oracle BI EE 10g version of the benchmark. Oracle BI EE 11g Benchmark System Number of Users Response Time (sec) 1 x SPARC T4-4 (4 x SPARC T4 3.0 GHz) 25,000 0.36 Results for the Oracle BI EE 10g version of the benchmark. Results are not comparable to the Oracle BI EE 11g version of the benchmark. Oracle BI EE 10g Benchmark System Number of Users 2 x SPARC T5440 (4 x SPARC T2+ 1.6 GHz) 50,000 1 x SPARC T5440 (4 x SPARC T2+ 1.6 GHz) 28,000 Configuration Summary Hardware Configuration: SPARC T4-4 server 4 x SPARC T4-4 processors, 3.0 GHz 128 GB memory 4 x 300 GB internal SSD Storage Configuration: "> Sun ZFS Storage 7120 16 x 146 GB disks Software Configuration: Oracle Solaris 10 8/11 Oracle Solaris Studio 12.1 Oracle Business Intelligence Enterprise Edition 11g (11.1.1.6.0) Oracle WebLogic Server 10.3.5 Oracle Internet Directory 11.1.1.6.0 Oracle Database 11g Release 2 Benchmark Description Oracle Business Intelligence Enterprise Edition (Oracle BI EE) delivers a robust set of reporting, ad-hoc query and analysis, OLAP, dashboard, and scorecard functionality with a rich end-user experience that includes visualization, collaboration, and more. The Oracle BI EE benchmark test used five different business user roles - Marketing Executive, Sales Representative, Sales Manager, Sales Vice-President, and Service Manager. These roles included a maximum of 5 different pre-built dashboards. Each dashboard page had an average of 5 reports in the form of a mix of charts, tables and pivot tables, returning anywhere from 50 rows to approximately 500 rows of aggregated data. The test scenario also included drill-down into multiple levels from a table or chart within a dashboard. The benchmark test scenario uses a typical business user sequence of dashboard navigation, report viewing, and drill down. For example, a Service Manager logs into the system and navigates to his own set of dashboards using Service Manager. The BI user selects the Service Effectiveness dashboard, which shows him four distinct reports, Service Request Trend, First Time Fix Rate, Activity Problem Areas, and Cost Per Completed Service Call spanning 2002 to 2005. The user then proceeds to view the Customer Satisfaction dashboard, which also contains a set of 4 related reports, drills down on some of the reports to see the detail data. The BI user continues to view more dashboards – Customer Satisfaction and Service Request Overview, for example. After navigating through those dashboards, the user logs out of the application. The benchmark test is executed against a full production version of the Oracle Business Intelligence 11g Applications with a fully populated underlying database schema. The business processes in the test scenario closely represent a real world customer scenario. See Also SPARC T4-4 Server oracle.com OTN Oracle Business Intelligence oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN WebLogic Suite oracle.com OTN Oracle Solaris oracle.com OTN Disclosure Statement Copyright 2012, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Results as of 30 September 2012.

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  • Java Spotlight Episode 77: Donald Smith on the OpenJDK and Java

    - by Roger Brinkley
    Tweet An interview with Donald Smith about Java and OpenJDK. Joining us this week on the Java All Star Developer Panel are Dalibor Topic, Java Free and Open Source Software Ambassador and Arun Gupta, Java EE Guy. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News Jersey 2.0 Milestone 2 available Oracle distribution of Eclipse (OEPE) now supports GlassFish 3.1.2 Oracle Linux 6 is now part of the certification matrix for 3.1.2 3rd part of Spring -> Java EE 6 article series published Joe Darcy - Repeating annotations in the works JEP 152: Crypto Operations with Network HSMs JEP 153: Launch JavaFX Applications OpenJDK bug database: Status update OpenJDK Governing Board 2012 Election: Results jtreg update March 2012 Take Two: Comparing JVMs on ARM/Linux The OpenJDK group at Oracle is growing App bundler project now open Events April 4-5, JavaOne Japan, Tokyo, Japan April 11, Cleveland JUG, Cleveland, OH April 12, GreenJUG, Greenville, SC April 17-18, JavaOne Russia, Moscow Russia April 18–20, Devoxx France, Paris, France April 17-20, GIDS, Bangalore April 21, Java Summit, Chennai April 26, Mix-IT, Lyon, France, May 3-4, JavaOne India, Hyderabad, India May 5, Bangalore, Pune, ?? - JUG outreach May 7, OTN Developer Day, Mumbai May 8, OTN Developer Day, Delhi Feature InterviewDonald Smith, MBA, MSc, is Director of Product Management for Oracle. He brings worldwide enterprise software experience, ranging from small "dot-com" through Fortune 500 companies. Donald speaks regularly about Java, open source, community development, business models, business integration and software development politics at conferences and events worldwide including Java One, Oracle World, Sun Tech Days, Evans Developer Relations Conference, OOPSLA, JAOO, Server Side Symposium, Colorado Software Summit and others. Prior to returning to Oracle, Donald was Director of Ecosystem Development for the Eclipse Foundation, an independent not-for-profit foundation supporting the Eclipse open source community. Mail Bag What’s Cool OpenJDK 7 port to Haiku JEP 154: Remove Serialization Goto for the Java Programming Language

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  • SOA Galore: New Books for Technical Eyes Only By Bob Rhubart

    - by JuergenKress
    In my part of the world the weather has taken its seasonal turn toward the kind of cold, damp, miserable stuff that offers a major motivation to stay indoors. While I plan to spend some of the indoor time working my way through the new 50th anniversary James Bond box set, I will also devote some time to improve my mind rather than my martini-mixing skills by catching up on my reading. If you are in a similar situation, you might want to spend some of your time with these new technical books written by our community members: Oracle SOA Suite 11g Administrator's Handbook by Ahmed Aboulnaga and Arun Pareek Oracle SOA Suite 11g Developer's Cookbook by Antony Oracle BPM Suite 11g: Advanced BPMN Topics by Mark Nelson and Tanya Williams SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA books,BPM books,education,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • NoSQL Memcached API for MySQL: Latest Updates

    - by Mat Keep
    With data volumes exploding, it is vital to be able to ingest and query data at high speed. For this reason, MySQL has implemented NoSQL interfaces directly to the InnoDB and MySQL Cluster (NDB) storage engines, which bypass the SQL layer completely. Without SQL parsing and optimization, Key-Value data can be written directly to MySQL tables up to 9x faster, while maintaining ACID guarantees. In addition, users can continue to run complex queries with SQL across the same data set, providing real-time analytics to the business or anonymizing sensitive data before loading to big data platforms such as Hadoop, while still maintaining all of the advantages of their existing relational database infrastructure. This and more is discussed in the latest Guide to MySQL and NoSQL where you can learn more about using the APIs to scale new generations of web, cloud, mobile and social applications on the world's most widely deployed open source database The native Memcached API is part of the MySQL 5.6 Release Candidate, and is already available in the GA release of MySQL Cluster. By using the ubiquitous Memcached API for writing and reading data, developers can preserve their investments in Memcached infrastructure by re-using existing Memcached clients, while also eliminating the need for application changes. Speed, when combined with flexibility, is essential in the world of growing data volumes and variability. Complementing NoSQL access, support for on-line DDL (Data Definition Language) operations in MySQL 5.6 and MySQL Cluster enables DevOps teams to dynamically update their database schema to accommodate rapidly changing requirements, such as the need to capture additional data generated by their applications. These changes can be made without database downtime. Using the Memcached interface, developers do not need to define a schema at all when using MySQL Cluster. Lets look a little more closely at the Memcached implementations for both InnoDB and MySQL Cluster. Memcached Implementation for InnoDB The Memcached API for InnoDB is previewed as part of the MySQL 5.6 Release Candidate. As illustrated in the following figure, Memcached for InnoDB is implemented via a Memcached daemon plug-in to the mysqld process, with the Memcached protocol mapped to the native InnoDB API. Figure 1: Memcached API Implementation for InnoDB With the Memcached daemon running in the same process space, users get very low latency access to their data while also leveraging the scalability enhancements delivered with InnoDB and a simple deployment and management model. Multiple web / application servers can remotely access the Memcached / InnoDB server to get direct access to a shared data set. With simultaneous SQL access, users can maintain all the advanced functionality offered by InnoDB including support for Foreign Keys, XA transactions and complex JOIN operations. Benchmarks demonstrate that the NoSQL Memcached API for InnoDB delivers up to 9x higher performance than the SQL interface when inserting new key/value pairs, with a single low-end commodity server supporting nearly 70,000 Transactions per Second. Figure 2: Over 9x Faster INSERT Operations The delivered performance demonstrates MySQL with the native Memcached NoSQL interface is well suited for high-speed inserts with the added assurance of transactional guarantees. You can check out the latest Memcached / InnoDB developments and benchmarks here You can learn how to configure the Memcached API for InnoDB here Memcached Implementation for MySQL Cluster Memcached API support for MySQL Cluster was introduced with General Availability (GA) of the 7.2 release, and joins an extensive range of NoSQL interfaces that are already available for MySQL Cluster Like Memcached, MySQL Cluster provides a distributed hash table with in-memory performance. MySQL Cluster extends Memcached functionality by adding support for write-intensive workloads, a full relational model with ACID compliance (including persistence), rich query support, auto-sharding and 99.999% availability, with extensive management and monitoring capabilities. All writes are committed directly to MySQL Cluster, eliminating cache invalidation and the overhead of data consistency checking to ensure complete synchronization between the database and cache. Figure 3: Memcached API Implementation with MySQL Cluster Implementation is simple: 1. The application sends reads and writes to the Memcached process (using the standard Memcached API). 2. This invokes the Memcached Driver for NDB (which is part of the same process) 3. The NDB API is called, providing for very quick access to the data held in MySQL Cluster’s data nodes. The solution has been designed to be very flexible, allowing the application architect to find a configuration that best fits their needs. It is possible to co-locate the Memcached API in either the data nodes or application nodes, or alternatively within a dedicated Memcached layer. The benefit of this flexible approach to deployment is that users can configure behavior on a per-key-prefix basis (through tables in MySQL Cluster) and the application doesn’t have to care – it just uses the Memcached API and relies on the software to store data in the right place(s) and to keep everything synchronized. Using Memcached for Schema-less Data By default, every Key / Value is written to the same table with each Key / Value pair stored in a single row – thus allowing schema-less data storage. Alternatively, the developer can define a key-prefix so that each value is linked to a pre-defined column in a specific table. Of course if the application needs to access the same data through SQL then developers can map key prefixes to existing table columns, enabling Memcached access to schema-structured data already stored in MySQL Cluster. Conclusion Download the Guide to MySQL and NoSQL to learn more about NoSQL APIs and how you can use them to scale new generations of web, cloud, mobile and social applications on the world's most widely deployed open source database See how to build a social app with MySQL Cluster and the Memcached API from our on-demand webinar or take a look at the docs Don't hesitate to use the comments section below for any questions you may have 

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  • DNASTREAM’s RapidLaunch Oracle Accelerate solution for RightNow

    - by Richard Lefebvre
    The Oracle RightNow Accelerate solution from DNASTREAM allows each Customer to enjoy quicker deployment and earlier time to benefits from this SAAS Customer Experience solution. At the start of the project, a full suite of E-Learning simulations & materials is provided by DNASTREAM to match the customer’s processes. This RapidLaunch content library for RightNow can be leveraged by our customers early in their project implementations bringing significant cost efficiencies, time reduction and improved user adoption to their project roll outs. Solution Profile: This Oracle Accelerate solution is based on Oracle RightNow CX that includes Content management, Contact management, Incident management, Customer Portal, Closed incident Survey, Standard reports. As an additional option there is available the Oracle RightNow CX Chat implementation. For more information about RightNow and the DNASTREAM Accelerate solution, visit the Oracle Accelerate microsite or contact www.dnastream.com

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  • value types in the vm

    - by john.rose
    value types in the vm p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 14.0px Times} p.p2 {margin: 0.0px 0.0px 14.0px 0.0px; font: 14.0px Times} p.p3 {margin: 0.0px 0.0px 12.0px 0.0px; font: 14.0px Times} p.p4 {margin: 0.0px 0.0px 15.0px 0.0px; font: 14.0px Times} p.p5 {margin: 0.0px 0.0px 0.0px 0.0px; font: 14.0px Courier} p.p6 {margin: 0.0px 0.0px 0.0px 0.0px; font: 14.0px Courier; min-height: 17.0px} p.p7 {margin: 0.0px 0.0px 0.0px 0.0px; font: 14.0px Times; min-height: 18.0px} p.p8 {margin: 0.0px 0.0px 0.0px 36.0px; text-indent: -36.0px; font: 14.0px Times; min-height: 18.0px} p.p9 {margin: 0.0px 0.0px 12.0px 0.0px; font: 14.0px Times; min-height: 18.0px} p.p10 {margin: 0.0px 0.0px 12.0px 0.0px; font: 14.0px Times; color: #000000} li.li1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 14.0px Times} li.li7 {margin: 0.0px 0.0px 0.0px 0.0px; font: 14.0px Times; min-height: 18.0px} span.s1 {font: 14.0px Courier} span.s2 {color: #000000} span.s3 {font: 14.0px Courier; color: #000000} ol.ol1 {list-style-type: decimal} Or, enduring values for a changing world. Introduction A value type is a data type which, generally speaking, is designed for being passed by value in and out of methods, and stored by value in data structures. The only value types which the Java language directly supports are the eight primitive types. Java indirectly and approximately supports value types, if they are implemented in terms of classes. For example, both Integer and String may be viewed as value types, especially if their usage is restricted to avoid operations appropriate to Object. In this note, we propose a definition of value types in terms of a design pattern for Java classes, accompanied by a set of usage restrictions. We also sketch the relation of such value types to tuple types (which are a JVM-level notion), and point out JVM optimizations that can apply to value types. This note is a thought experiment to extend the JVM’s performance model in support of value types. The demonstration has two phases.  Initially the extension can simply use design patterns, within the current bytecode architecture, and in today’s Java language. But if the performance model is to be realized in practice, it will probably require new JVM bytecode features, changes to the Java language, or both.  We will look at a few possibilities for these new features. An Axiom of Value In the context of the JVM, a value type is a data type equipped with construction, assignment, and equality operations, and a set of typed components, such that, whenever two variables of the value type produce equal corresponding values for their components, the values of the two variables cannot be distinguished by any JVM operation. Here are some corollaries: A value type is immutable, since otherwise a copy could be constructed and the original could be modified in one of its components, allowing the copies to be distinguished. Changing the component of a value type requires construction of a new value. The equals and hashCode operations are strictly component-wise. If a value type is represented by a JVM reference, that reference cannot be successfully synchronized on, and cannot be usefully compared for reference equality. A value type can be viewed in terms of what it doesn’t do. We can say that a value type omits all value-unsafe operations, which could violate the constraints on value types.  These operations, which are ordinarily allowed for Java object types, are pointer equality comparison (the acmp instruction), synchronization (the monitor instructions), all the wait and notify methods of class Object, and non-trivial finalize methods. The clone method is also value-unsafe, although for value types it could be treated as the identity function. Finally, and most importantly, any side effect on an object (however visible) also counts as an value-unsafe operation. A value type may have methods, but such methods must not change the components of the value. It is reasonable and useful to define methods like toString, equals, and hashCode on value types, and also methods which are specifically valuable to users of the value type. Representations of Value Value types have two natural representations in the JVM, unboxed and boxed. An unboxed value consists of the components, as simple variables. For example, the complex number x=(1+2i), in rectangular coordinate form, may be represented in unboxed form by the following pair of variables: /*Complex x = Complex.valueOf(1.0, 2.0):*/ double x_re = 1.0, x_im = 2.0; These variables might be locals, parameters, or fields. Their association as components of a single value is not defined to the JVM. Here is a sample computation which computes the norm of the difference between two complex numbers: double distance(/*Complex x:*/ double x_re, double x_im,         /*Complex y:*/ double y_re, double y_im) {     /*Complex z = x.minus(y):*/     double z_re = x_re - y_re, z_im = x_im - y_im;     /*return z.abs():*/     return Math.sqrt(z_re*z_re + z_im*z_im); } A boxed representation groups component values under a single object reference. The reference is to a ‘wrapper class’ that carries the component values in its fields. (A primitive type can naturally be equated with a trivial value type with just one component of that type. In that view, the wrapper class Integer can serve as a boxed representation of value type int.) The unboxed representation of complex numbers is practical for many uses, but it fails to cover several major use cases: return values, array elements, and generic APIs. The two components of a complex number cannot be directly returned from a Java function, since Java does not support multiple return values. The same story applies to array elements: Java has no ’array of structs’ feature. (Double-length arrays are a possible workaround for complex numbers, but not for value types with heterogeneous components.) By generic APIs I mean both those which use generic types, like Arrays.asList and those which have special case support for primitive types, like String.valueOf and PrintStream.println. Those APIs do not support unboxed values, and offer some problems to boxed values. Any ’real’ JVM type should have a story for returns, arrays, and API interoperability. The basic problem here is that value types fall between primitive types and object types. Value types are clearly more complex than primitive types, and object types are slightly too complicated. Objects are a little bit dangerous to use as value carriers, since object references can be compared for pointer equality, and can be synchronized on. Also, as many Java programmers have observed, there is often a performance cost to using wrapper objects, even on modern JVMs. Even so, wrapper classes are a good starting point for talking about value types. If there were a set of structural rules and restrictions which would prevent value-unsafe operations on value types, wrapper classes would provide a good notation for defining value types. This note attempts to define such rules and restrictions. Let’s Start Coding Now it is time to look at some real code. Here is a definition, written in Java, of a complex number value type. @ValueSafe public final class Complex implements java.io.Serializable {     // immutable component structure:     public final double re, im;     private Complex(double re, double im) {         this.re = re; this.im = im;     }     // interoperability methods:     public String toString() { return "Complex("+re+","+im+")"; }     public List<Double> asList() { return Arrays.asList(re, im); }     public boolean equals(Complex c) {         return re == c.re && im == c.im;     }     public boolean equals(@ValueSafe Object x) {         return x instanceof Complex && equals((Complex) x);     }     public int hashCode() {         return 31*Double.valueOf(re).hashCode()                 + Double.valueOf(im).hashCode();     }     // factory methods:     public static Complex valueOf(double re, double im) {         return new Complex(re, im);     }     public Complex changeRe(double re2) { return valueOf(re2, im); }     public Complex changeIm(double im2) { return valueOf(re, im2); }     public static Complex cast(@ValueSafe Object x) {         return x == null ? ZERO : (Complex) x;     }     // utility methods and constants:     public Complex plus(Complex c)  { return new Complex(re+c.re, im+c.im); }     public Complex minus(Complex c) { return new Complex(re-c.re, im-c.im); }     public double abs() { return Math.sqrt(re*re + im*im); }     public static final Complex PI = valueOf(Math.PI, 0.0);     public static final Complex ZERO = valueOf(0.0, 0.0); } This is not a minimal definition, because it includes some utility methods and other optional parts.  The essential elements are as follows: The class is marked as a value type with an annotation. The class is final, because it does not make sense to create subclasses of value types. The fields of the class are all non-private and final.  (I.e., the type is immutable and structurally transparent.) From the supertype Object, all public non-final methods are overridden. The constructor is private. Beyond these bare essentials, we can observe the following features in this example, which are likely to be typical of all value types: One or more factory methods are responsible for value creation, including a component-wise valueOf method. There are utility methods for complex arithmetic and instance creation, such as plus and changeIm. There are static utility constants, such as PI. The type is serializable, using the default mechanisms. There are methods for converting to and from dynamically typed references, such as asList and cast. The Rules In order to use value types properly, the programmer must avoid value-unsafe operations.  A helpful Java compiler should issue errors (or at least warnings) for code which provably applies value-unsafe operations, and should issue warnings for code which might be correct but does not provably avoid value-unsafe operations.  No such compilers exist today, but to simplify our account here, we will pretend that they do exist. A value-safe type is any class, interface, or type parameter marked with the @ValueSafe annotation, or any subtype of a value-safe type.  If a value-safe class is marked final, it is in fact a value type.  All other value-safe classes must be abstract.  The non-static fields of a value class must be non-public and final, and all its constructors must be private. Under the above rules, a standard interface could be helpful to define value types like Complex.  Here is an example: @ValueSafe public interface ValueType extends java.io.Serializable {     // All methods listed here must get redefined.     // Definitions must be value-safe, which means     // they may depend on component values only.     List<? extends Object> asList();     int hashCode();     boolean equals(@ValueSafe Object c);     String toString(); } //@ValueSafe inherited from supertype: public final class Complex implements ValueType { … The main advantage of such a conventional interface is that (unlike an annotation) it is reified in the runtime type system.  It could appear as an element type or parameter bound, for facilities which are designed to work on value types only.  More broadly, it might assist the JVM to perform dynamic enforcement of the rules for value types. Besides types, the annotation @ValueSafe can mark fields, parameters, local variables, and methods.  (This is redundant when the type is also value-safe, but may be useful when the type is Object or another supertype of a value type.)  Working forward from these annotations, an expression E is defined as value-safe if it satisfies one or more of the following: The type of E is a value-safe type. E names a field, parameter, or local variable whose declaration is marked @ValueSafe. E is a call to a method whose declaration is marked @ValueSafe. E is an assignment to a value-safe variable, field reference, or array reference. E is a cast to a value-safe type from a value-safe expression. E is a conditional expression E0 ? E1 : E2, and both E1 and E2 are value-safe. Assignments to value-safe expressions and initializations of value-safe names must take their values from value-safe expressions. A value-safe expression may not be the subject of a value-unsafe operation.  In particular, it cannot be synchronized on, nor can it be compared with the “==” operator, not even with a null or with another value-safe type. In a program where all of these rules are followed, no value-type value will be subject to a value-unsafe operation.  Thus, the prime axiom of value types will be satisfied, that no two value type will be distinguishable as long as their component values are equal. More Code To illustrate these rules, here are some usage examples for Complex: Complex pi = Complex.valueOf(Math.PI, 0); Complex zero = pi.changeRe(0);  //zero = pi; zero.re = 0; ValueType vtype = pi; @SuppressWarnings("value-unsafe")   Object obj = pi; @ValueSafe Object obj2 = pi; obj2 = new Object();  // ok List<Complex> clist = new ArrayList<Complex>(); clist.add(pi);  // (ok assuming List.add param is @ValueSafe) List<ValueType> vlist = new ArrayList<ValueType>(); vlist.add(pi);  // (ok) List<Object> olist = new ArrayList<Object>(); olist.add(pi);  // warning: "value-unsafe" boolean z = pi.equals(zero); boolean z1 = (pi == zero);  // error: reference comparison on value type boolean z2 = (pi == null);  // error: reference comparison on value type boolean z3 = (pi == obj2);  // error: reference comparison on value type synchronized (pi) { }  // error: synch of value, unpredictable result synchronized (obj2) { }  // unpredictable result Complex qq = pi; qq = null;  // possible NPE; warning: “null-unsafe" qq = (Complex) obj;  // warning: “null-unsafe" qq = Complex.cast(obj);  // OK @SuppressWarnings("null-unsafe")   Complex empty = null;  // possible NPE qq = empty;  // possible NPE (null pollution) The Payoffs It follows from this that either the JVM or the java compiler can replace boxed value-type values with unboxed ones, without affecting normal computations.  Fields and variables of value types can be split into their unboxed components.  Non-static methods on value types can be transformed into static methods which take the components as value parameters. Some common questions arise around this point in any discussion of value types. Why burden the programmer with all these extra rules?  Why not detect programs automagically and perform unboxing transparently?  The answer is that it is easy to break the rules accidently unless they are agreed to by the programmer and enforced.  Automatic unboxing optimizations are tantalizing but (so far) unreachable ideal.  In the current state of the art, it is possible exhibit benchmarks in which automatic unboxing provides the desired effects, but it is not possible to provide a JVM with a performance model that assures the programmer when unboxing will occur.  This is why I’m writing this note, to enlist help from, and provide assurances to, the programmer.  Basically, I’m shooting for a good set of user-supplied “pragmas” to frame the desired optimization. Again, the important thing is that the unboxing must be done reliably, or else programmers will have no reason to work with the extra complexity of the value-safety rules.  There must be a reasonably stable performance model, wherein using a value type has approximately the same performance characteristics as writing the unboxed components as separate Java variables. There are some rough corners to the present scheme.  Since Java fields and array elements are initialized to null, value-type computations which incorporate uninitialized variables can produce null pointer exceptions.  One workaround for this is to require such variables to be null-tested, and the result replaced with a suitable all-zero value of the value type.  That is what the “cast” method does above. Generically typed APIs like List<T> will continue to manipulate boxed values always, at least until we figure out how to do reification of generic type instances.  Use of such APIs will elicit warnings until their type parameters (and/or relevant members) are annotated or typed as value-safe.  Retrofitting List<T> is likely to expose flaws in the present scheme, which we will need to engineer around.  Here are a couple of first approaches: public interface java.util.List<@ValueSafe T> extends Collection<T> { … public interface java.util.List<T extends Object|ValueType> extends Collection<T> { … (The second approach would require disjunctive types, in which value-safety is “contagious” from the constituent types.) With more transformations, the return value types of methods can also be unboxed.  This may require significant bytecode-level transformations, and would work best in the presence of a bytecode representation for multiple value groups, which I have proposed elsewhere under the title “Tuples in the VM”. But for starters, the JVM can apply this transformation under the covers, to internally compiled methods.  This would give a way to express multiple return values and structured return values, which is a significant pain-point for Java programmers, especially those who work with low-level structure types favored by modern vector and graphics processors.  The lack of multiple return values has a strong distorting effect on many Java APIs. Even if the JVM fails to unbox a value, there is still potential benefit to the value type.  Clustered computing systems something have copy operations (serialization or something similar) which apply implicitly to command operands.  When copying JVM objects, it is extremely helpful to know when an object’s identity is important or not.  If an object reference is a copied operand, the system may have to create a proxy handle which points back to the original object, so that side effects are visible.  Proxies must be managed carefully, and this can be expensive.  On the other hand, value types are exactly those types which a JVM can “copy and forget” with no downside. Array types are crucial to bulk data interfaces.  (As data sizes and rates increase, bulk data becomes more important than scalar data, so arrays are definitely accompanying us into the future of computing.)  Value types are very helpful for adding structure to bulk data, so a successful value type mechanism will make it easier for us to express richer forms of bulk data. Unboxing arrays (i.e., arrays containing unboxed values) will provide better cache and memory density, and more direct data movement within clustered or heterogeneous computing systems.  They require the deepest transformations, relative to today’s JVM.  There is an impedance mismatch between value-type arrays and Java’s covariant array typing, so compromises will need to be struck with existing Java semantics.  It is probably worth the effort, since arrays of unboxed value types are inherently more memory-efficient than standard Java arrays, which rely on dependent pointer chains. It may be sufficient to extend the “value-safe” concept to array declarations, and allow low-level transformations to change value-safe array declarations from the standard boxed form into an unboxed tuple-based form.  Such value-safe arrays would not be convertible to Object[] arrays.  Certain connection points, such as Arrays.copyOf and System.arraycopy might need additional input/output combinations, to allow smooth conversion between arrays with boxed and unboxed elements. Alternatively, the correct solution may have to wait until we have enough reification of generic types, and enough operator overloading, to enable an overhaul of Java arrays. Implicit Method Definitions The example of class Complex above may be unattractively complex.  I believe most or all of the elements of the example class are required by the logic of value types. If this is true, a programmer who writes a value type will have to write lots of error-prone boilerplate code.  On the other hand, I think nearly all of the code (except for the domain-specific parts like plus and minus) can be implicitly generated. Java has a rule for implicitly defining a class’s constructor, if no it defines no constructors explicitly.  Likewise, there are rules for providing default access modifiers for interface members.  Because of the highly regular structure of value types, it might be reasonable to perform similar implicit transformations on value types.  Here’s an example of a “highly implicit” definition of a complex number type: public class Complex implements ValueType {  // implicitly final     public double re, im;  // implicitly public final     //implicit methods are defined elementwise from te fields:     //  toString, asList, equals(2), hashCode, valueOf, cast     //optionally, explicit methods (plus, abs, etc.) would go here } In other words, with the right defaults, a simple value type definition can be a one-liner.  The observant reader will have noticed the similarities (and suitable differences) between the explicit methods above and the corresponding methods for List<T>. Another way to abbreviate such a class would be to make an annotation the primary trigger of the functionality, and to add the interface(s) implicitly: public @ValueType class Complex { … // implicitly final, implements ValueType (But to me it seems better to communicate the “magic” via an interface, even if it is rooted in an annotation.) Implicitly Defined Value Types So far we have been working with nominal value types, which is to say that the sequence of typed components is associated with a name and additional methods that convey the intention of the programmer.  A simple ordered pair of floating point numbers can be variously interpreted as (to name a few possibilities) a rectangular or polar complex number or Cartesian point.  The name and the methods convey the intended meaning. But what if we need a truly simple ordered pair of floating point numbers, without any further conceptual baggage?  Perhaps we are writing a method (like “divideAndRemainder”) which naturally returns a pair of numbers instead of a single number.  Wrapping the pair of numbers in a nominal type (like “QuotientAndRemainder”) makes as little sense as wrapping a single return value in a nominal type (like “Quotient”).  What we need here are structural value types commonly known as tuples. For the present discussion, let us assign a conventional, JVM-friendly name to tuples, roughly as follows: public class java.lang.tuple.$DD extends java.lang.tuple.Tuple {      double $1, $2; } Here the component names are fixed and all the required methods are defined implicitly.  The supertype is an abstract class which has suitable shared declarations.  The name itself mentions a JVM-style method parameter descriptor, which may be “cracked” to determine the number and types of the component fields. The odd thing about such a tuple type (and structural types in general) is it must be instantiated lazily, in response to linkage requests from one or more classes that need it.  The JVM and/or its class loaders must be prepared to spin a tuple type on demand, given a simple name reference, $xyz, where the xyz is cracked into a series of component types.  (Specifics of naming and name mangling need some tasteful engineering.) Tuples also seem to demand, even more than nominal types, some support from the language.  (This is probably because notations for non-nominal types work best as combinations of punctuation and type names, rather than named constructors like Function3 or Tuple2.)  At a minimum, languages with tuples usually (I think) have some sort of simple bracket notation for creating tuples, and a corresponding pattern-matching syntax (or “destructuring bind”) for taking tuples apart, at least when they are parameter lists.  Designing such a syntax is no simple thing, because it ought to play well with nominal value types, and also with pre-existing Java features, such as method parameter lists, implicit conversions, generic types, and reflection.  That is a task for another day. Other Use Cases Besides complex numbers and simple tuples there are many use cases for value types.  Many tuple-like types have natural value-type representations. These include rational numbers, point locations and pixel colors, and various kinds of dates and addresses. Other types have a variable-length ‘tail’ of internal values. The most common example of this is String, which is (mathematically) a sequence of UTF-16 character values. Similarly, bit vectors, multiple-precision numbers, and polynomials are composed of sequences of values. Such types include, in their representation, a reference to a variable-sized data structure (often an array) which (somehow) represents the sequence of values. The value type may also include ’header’ information. Variable-sized values often have a length distribution which favors short lengths. In that case, the design of the value type can make the first few values in the sequence be direct ’header’ fields of the value type. In the common case where the header is enough to represent the whole value, the tail can be a shared null value, or even just a null reference. Note that the tail need not be an immutable object, as long as the header type encapsulates it well enough. This is the case with String, where the tail is a mutable (but never mutated) character array. Field types and their order must be a globally visible part of the API.  The structure of the value type must be transparent enough to have a globally consistent unboxed representation, so that all callers and callees agree about the type and order of components  that appear as parameters, return types, and array elements.  This is a trade-off between efficiency and encapsulation, which is forced on us when we remove an indirection enjoyed by boxed representations.  A JVM-only transformation would not care about such visibility, but a bytecode transformation would need to take care that (say) the components of complex numbers would not get swapped after a redefinition of Complex and a partial recompile.  Perhaps constant pool references to value types need to declare the field order as assumed by each API user. This brings up the delicate status of private fields in a value type.  It must always be possible to load, store, and copy value types as coordinated groups, and the JVM performs those movements by moving individual scalar values between locals and stack.  If a component field is not public, what is to prevent hostile code from plucking it out of the tuple using a rogue aload or astore instruction?  Nothing but the verifier, so we may need to give it more smarts, so that it treats value types as inseparable groups of stack slots or locals (something like long or double). My initial thought was to make the fields always public, which would make the security problem moot.  But public is not always the right answer; consider the case of String, where the underlying mutable character array must be encapsulated to prevent security holes.  I believe we can win back both sides of the tradeoff, by training the verifier never to split up the components in an unboxed value.  Just as the verifier encapsulates the two halves of a 64-bit primitive, it can encapsulate the the header and body of an unboxed String, so that no code other than that of class String itself can take apart the values. Similar to String, we could build an efficient multi-precision decimal type along these lines: public final class DecimalValue extends ValueType {     protected final long header;     protected private final BigInteger digits;     public DecimalValue valueOf(int value, int scale) {         assert(scale >= 0);         return new DecimalValue(((long)value << 32) + scale, null);     }     public DecimalValue valueOf(long value, int scale) {         if (value == (int) value)             return valueOf((int)value, scale);         return new DecimalValue(-scale, new BigInteger(value));     } } Values of this type would be passed between methods as two machine words. Small values (those with a significand which fits into 32 bits) would be represented without any heap data at all, unless the DecimalValue itself were boxed. (Note the tension between encapsulation and unboxing in this case.  It would be better if the header and digits fields were private, but depending on where the unboxing information must “leak”, it is probably safer to make a public revelation of the internal structure.) Note that, although an array of Complex can be faked with a double-length array of double, there is no easy way to fake an array of unboxed DecimalValues.  (Either an array of boxed values or a transposed pair of homogeneous arrays would be reasonable fallbacks, in a current JVM.)  Getting the full benefit of unboxing and arrays will require some new JVM magic. Although the JVM emphasizes portability, system dependent code will benefit from using machine-level types larger than 64 bits.  For example, the back end of a linear algebra package might benefit from value types like Float4 which map to stock vector types.  This is probably only worthwhile if the unboxing arrays can be packed with such values. More Daydreams A more finely-divided design for dynamic enforcement of value safety could feature separate marker interfaces for each invariant.  An empty marker interface Unsynchronizable could cause suitable exceptions for monitor instructions on objects in marked classes.  More radically, a Interchangeable marker interface could cause JVM primitives that are sensitive to object identity to raise exceptions; the strangest result would be that the acmp instruction would have to be specified as raising an exception. @ValueSafe public interface ValueType extends java.io.Serializable,         Unsynchronizable, Interchangeable { … public class Complex implements ValueType {     // inherits Serializable, Unsynchronizable, Interchangeable, @ValueSafe     … It seems possible that Integer and the other wrapper types could be retro-fitted as value-safe types.  This is a major change, since wrapper objects would be unsynchronizable and their references interchangeable.  It is likely that code which violates value-safety for wrapper types exists but is uncommon.  It is less plausible to retro-fit String, since the prominent operation String.intern is often used with value-unsafe code. We should also reconsider the distinction between boxed and unboxed values in code.  The design presented above obscures that distinction.  As another thought experiment, we could imagine making a first class distinction in the type system between boxed and unboxed representations.  Since only primitive types are named with a lower-case initial letter, we could define that the capitalized version of a value type name always refers to the boxed representation, while the initial lower-case variant always refers to boxed.  For example: complex pi = complex.valueOf(Math.PI, 0); Complex boxPi = pi;  // convert to boxed myList.add(boxPi); complex z = myList.get(0);  // unbox Such a convention could perhaps absorb the current difference between int and Integer, double and Double. It might also allow the programmer to express a helpful distinction among array types. As said above, array types are crucial to bulk data interfaces, but are limited in the JVM.  Extending arrays beyond the present limitations is worth thinking about; for example, the Maxine JVM implementation has a hybrid object/array type.  Something like this which can also accommodate value type components seems worthwhile.  On the other hand, does it make sense for value types to contain short arrays?  And why should random-access arrays be the end of our design process, when bulk data is often sequentially accessed, and it might make sense to have heterogeneous streams of data as the natural “jumbo” data structure.  These considerations must wait for another day and another note. More Work It seems to me that a good sequence for introducing such value types would be as follows: Add the value-safety restrictions to an experimental version of javac. Code some sample applications with value types, including Complex and DecimalValue. Create an experimental JVM which internally unboxes value types but does not require new bytecodes to do so.  Ensure the feasibility of the performance model for the sample applications. Add tuple-like bytecodes (with or without generic type reification) to a major revision of the JVM, and teach the Java compiler to switch in the new bytecodes without code changes. A staggered roll-out like this would decouple language changes from bytecode changes, which is always a convenient thing. A similar investigation should be applied (concurrently) to array types.  In this case, it seems to me that the starting point is in the JVM: Add an experimental unboxing array data structure to a production JVM, perhaps along the lines of Maxine hybrids.  No bytecode or language support is required at first; everything can be done with encapsulated unsafe operations and/or method handles. Create an experimental JVM which internally unboxes value types but does not require new bytecodes to do so.  Ensure the feasibility of the performance model for the sample applications. Add tuple-like bytecodes (with or without generic type reification) to a major revision of the JVM, and teach the Java compiler to switch in the new bytecodes without code changes. That’s enough musing me for now.  Back to work!

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  • Social Business Forum Milano: Day 2

    - by me
    @YourService. The business world has flipped and small business can capitalize  by Frank Eliason (twitter: @FrankEliason ) Technology and social media tools have made it easier than ever for companies to communicate with consumers. They can listen and join in on conversations, solve problems, get instant feedback about their products and services, and more. So why, then, are most companies not doing this? Instead, it seems as if customer service is at an all time low, and that the few companies who are choosing to focus on their customers are experiencing a great competitive advantage. At Your Service explains the importance of refocusing your business on your customers and your employees, and just how to do it. Explains how to create a culture of empowered employees who understand the value of a great customer experience Advises on the need to communicate that experience to their customers and potential customers Frank Eliason, recognized by BusinessWeek as the 'most famous customer service manager in the US, possibly in the world,' has built a reputation for helping large businesses improve the way they connect with customers and enhance their relationships Quotes from the Audience: Bertrand Duperrin ?@bduperrin social service is not about shutting up the loudest cutsomers ! #sbf12 @frankeliason Paolo Pelloni ?@paolopelloniGautam Ghosh ?@GautamGhosh RT @cecildijoux: #sbf12 @frankeliason you need to change things and fix the approach it's not about social media it's about driving change  Peter H. Reiser ?@peterreiser #sbf12 Company Experience = Product Experience + Customer Interactions + Employee Experience @yourservice Engage or lose! Socialize, mobilize, conversify: engage your employees to improve business performance Christian Finn (twitter: @cfinn) First Christian was presenting the flying monkey   Then he outlined the four principals to fix the Intranet: 1. Socalize the Intranet 2. Get Thee to a Single Repository 3. Mobilize the Intranet 4. Conversationalize Your Processes Quotes from the Audience: Oscar Berg ?@oscarberg Engaged employees think their work bring out the best of their ideas @cfinn #sbf12 http://pic.twitter.com/68eddp48 John Stepper ?@johnstepper I like @cfinn's "conversify your processes" A nice related concept to "narrating your work", part of working out loud. http://johnstepper.com/2012/05/26/working-out-loud-your-personal-content-strategy/ Oscar Berg ?@oscarberg Organizations are talent markets - socializing your intranet makes this market function better @cfinn #sbf12 For profit, productivity, and personal benefit: creating a collaborative culture at Deutsche Bank John Stepper (twitter:@johnstepper) Driving adoption of collaboration + social media platforms at Deutsche Bank. John shared some great best practices on how to deploy an enterprise wide  community model  in a large company. He started with the most important question What is the commercial value of adding social ? Then he talked about the success of Community of Practices deployment and outlined some key use cases including the relevant measures to proof the ROI of the investment. Examples:  Community of practice -> measure: systematic collection of value stories  Self-service website  -> measure: based on representative models Optimizing asset inventory - > measure: Actual counts  This use case was particular interesting.  It is a crowd sourced spending/saving of infrastructure model.  User can cancel IT services they don't need (as example Software xx).  5% of the saving goes to social responsibility projects. The John outlined some  best practices on how to address the WIIFM (What's In It For Me) question of the individual users:  - change from hierarchy to graph -  working out loud = observable work + narrating  your work  - add social skills to career objectives - example: building a purposeful social network course/training as part of the job development curriculum And last but not least John gave some important tips on how to get senior management buy-in by establishing management sponsored division level collaboration boards which defines clear uses cases and measures. This divisional use cases are then implemented using a common social platform.  Thanks John - I learned a lot from your presentation!   Quotes from the Audience: Ana Silva ?@AnaDataGirl #sbf12 what's in it for individuals at Deutsche Bank? Shapping their reputations in a big org says @johnstepper #e20Ana Silva ?@AnaDataGirl Any reason why not? MT @magatorlibero #sbf12 is Deutsche B. experience on applying social inside company applicable to Italian people? Oscar Berg ?@oscarberg Your career is not a ladder, it is a network that opens up opportunities - @johnstepper #sbf12 Oscar Berg ?@oscarberg @johnstepper: Institutionalizing collaboration is next - collaboration woven into the fabric of daily work #sbf12 Ana Silva ?@AnaDataGirl #sbf12 @johnstepper talking about how Deutsche Bank is using #socbiz to build purposeful CoP & save money

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  • El éxito del Customer Experience

    - by Noelia Gomez
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Desde hace más de un año Oracle está apostando por soluciones que supongan un cambio en la gestión de la relación con el cliente, mejorando su experiencia para fidelizarle mientras las empresas ahorran en costes. Por otro lado, son muchas las empresas las que se han dado cuenta de esta necesidad y de que las redes sociales permiten una conexión con el cliente que antes no se había logrado, pudiendo detectar necesidades antes desconocidas. Por todo ello, el pasado 29 de Octubre Contact Center, en colaboración con Oracle, quiso invitar la los especialistas de Customer Experience de las mayores empresas de España en una jornada ejecutiva para descubrir las novedades en este área e intercambiar opiniones con otros expertos. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Fernando Rumbero, Iberia Applications Cluster Leader de Oracle, abrió las ponencias hablando de la “Tercera Revolución”, una presentación que nos abrió la perspectiva de la realidad en la que vivimos, clientes, usuarios y empresas. Por su parte, Victor Lopez, Sales Consulting Director de Oracle, nos condujo en Un recorrido por el mundo del cliente para lograr ofrecer una experiencia que este espera. Después, conocimos casos prácticos de la mano de Albert Valls, especialista en CX, que nos mostró los resultados de algunos de nuestros clientes y como han logrado alcanzar sus objetivos. Tras un breve descanso que dio lugar al networking, escuchamos a la ponencia más esperada de la jornada: ¿Por qué Linkedin tienen 249 millones de usuarios? Francesc Arbiol, Head of Iberia, Linkedin, fue el responsable de responder a esta pregunta, dándonos las claves para ofrecer un servicio de alta calidad y rentable con Oracle RightNow. En el momento para preguntas y respuestas, moderado por Guillermo San Roman, Applications Sales Director de Oracle, los asistentes estuvieron muy activos y fueron muchas las interacciones con los ponentes y entre los propios asistentes. En este espacio se pusieron de manifiesto las preguntas más latentes de este escenario: ¿Estamos preparados para dar respuesta y comprender al cliente de hoy? ¿Cómo dirigir y priorizar las actividades para alcanzar el mejor resultado?Infraestructuras y claves para aprender a liderar la experiencia de cliente. ¿Cómo integrar a todas las áreas de la empresa en el proceso de Customer Experience? Proactividad y multicanalidad: dos principios básicos en el Customer Experience La jornada se cerró con un coctel en el que el prevaleció el intercambio de opiniones y encuentros entre profesionales. Sin duda un evento de los que te hacen irte a casa con miles de ideas en la cabeza. ¿Estuviste en el encuentro? Cuéntanos, ¿qué te pareció? ¿No pudiste asistir? Ponte en contacto con nosotros y nos acercaremos a tu oficina.   /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Chalk Talk with John: Business Value of Identity and Access Management

    - by John Brunswick
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Conveying the business value of Identity and Access Management to non technologists can potentially be challenging, especially considering the breadth capability supplied by these technologies. In this episode of Chalk Talk with John, Bob at Codeaway Valley asks Jim from Middleware Fields how they are able to manage access to buildings and facilities throughout their community. Bob and his team struggle to keep up with the needs of their community members, while ensuring the community’s safety. Jim shares his creative solution to simplifying the management of access throughout their community in Middleware Fields. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} About me: Hi, I am John Brunswick, an Oracle Enterprise Architect. As an Oracle Enterprise Architect, I focus on the alignment of technical capabilities in support of business vision and objectives, as well as the overall business value of technology.  Before coming to Oracle, I was a Practice Manager within BEA System's Business Interaction Division consulting organization, orchestrating enterprise systems in support of line of business goals. Follow me on Twitter and visit my site for Oracle Fusion Middleware related tips.

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  • ArcSig Meeting at 04/20/2010 with Sam Abraham

    - by Rainer
    Sam Abraham gave a great presentation, “MVC2 – Do it your way in VS 2010”, at our monthly ArcSig meeting on 04/20/2010 at Global Response. The interest in Sam’s talk was immense, we almost run out of seats. The audience got an in-depth view and walkthrough of the Model View Controller functionality in Visual Studio 2010 with detailed code examples. Sam answered many user questions about practical applications in MVC. Free soft drinks and pizza kept the participants energized during the whole presentation and a raffle of books and software completed this meeting, with a preview about the upcoming meetings and events in May and June. Thank you to Sam for the exciting presentation, and to the Shooster family for hosting us this month at Global Response! Posted: Rainer Habermann ArcSig Site Director CIO @ Global Response

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  • Perfect Your MySQL Database Administrators Skills

    - by Antoinette O'Sullivan
    With its proven ease-of-use, performance, and scalability, MySQL has become the leading database choice for web-based applications, used by high profile web properties including Google, Yahoo!, Facebook, YouTube, Wikipedia and thousands of mid-sized companies. Many organizations deploy both Oracle Database and MySQL side by side to serve different needs, and as a database professional you can find training courses on both topics at Oracle University! Check out the upcoming Oracle Database training courses and MySQL training courses. Even if you're only managing Oracle Databases at this point of time, getting familiar with MySQL Database will broaden your career path with growing job demand. Hone your skills as a MySQL Database Administrator by taking the MySQL for Database Administrators course which teaches you how to secure privileges, set resource limitations, access controls and describe backup and recovery basics. You also learn how to create and use stored procedures, triggers and views. You can take this 5 day course through three delivery methods: Training-on-Demand: Take this course at your own pace and at a time that suits you through this high-quality streaming video delivery. You also get to schedule time on a classroom environment to perform the hands-on exercises. Live-Virtual: Attend a live instructor led event from your own desk. 100s of events already of the calendar in many timezones. In-Class: Travel to an education center to attend this class. A sample of events is shown below:  Location  Date  Delivery Language  Budapest, Hungary  26 November 2012  Hungarian  Prague, Czech Republic  19 November 2012  Czech  Warsaw, Poland  10 December 2012  Polish  Belfast, Northern Ireland  26 November, 2012  English  London, England  26 November, 2012  English  Rome, Italy  19 November, 2012  Italian  Lisbon, Portugal  12 November, 2012  European Portugese  Porto, Portugal  21 January, 2013  European Portugese  Amsterdam, Netherlands  19 November, 2012  Dutch  Nieuwegein, Netherlands  8 April, 2013  Dutch  Barcelona, Spain  4 February, 2013  Spanish  Madrid, Spain  19 November, 2012  Spanish  Mechelen, Belgium  25 February, 2013  English  Windhof, Luxembourg  19 November, 2012  English  Johannesburg, South Africa  9 December, 2012  English  Cairo, Egypt  20 October, 2012  English  Nairobi, Kenya  26 November, 2012  English  Petaling Jaya, Malaysia  29 October, 2012  English  Auckland, New Zealand  5 November, 2012  English  Wellington, New Zealand  23 October, 2012  English  Brisbane, Australia  19 November, 2012  English  Edmonton, Canada  7 January, 2013  English  Vancouver, Canada  7 January, 2013  English  Ottawa, Canada  22 October, 2012  English  Toronto, Canada  22 October, 2012  English  Montreal, Canada  22 October, 2012  English  Mexico City, Mexico  10 December, 2012  Spanish  Sao Paulo, Brazil  10 December, 2012  Brazilian Portugese For more information on this course or any aspect of the MySQL curriculum, visit http://oracle.com/education/mysql.

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  • Oracle Social Network Developer Challenge: TEAM Informatics

    - by Kellsey Ruppel
    Originally posted by Jake Kuramoto on The Apps Lab blog. Here comes another Oracle Social Network Developer Challenge entry, this one courtesy of TEAM Informatics (@teaminformatics). As their name suggests, their entry was a true team effort, featuring the work of Jon Chartrand, Deepthi Sanikommu, Dmitry Shtulman, Raghavendra Joshi, and Daniel Stitely with Wayne Boerger doing the presentation honors. Speaking of the presentation, Wayne’s laptop wouldn’t project onto the plasma we had in the OTN Lounge, but luckily, Noel (@noelportugal) had his iPad and VGA dongle in his backpack of goodies, so they were able to improvise by using the iPad camera to capture Wayne’s demo and project the video to the plasma. Code will find a way. Anyway, TEAM built Do Over, an integration with Atlassian’s JIRA, coincidentally something I’ve chatted with Rich (@rmanalan) about in the past. The basic idea is simple; integrate JIRA issues with Oracle Social Network to expand and centralize the conversation around issue resolution. In Dmitry’s words: We were able to put together a team on fairly short notice and, after batting a few ideas around, decided to pursue an integration with JIRA, an issue and project tracking tool used in-house at TEAM.  After getting to know WebCenter Social, we saw immediate benefits that a JIRA integration could bring, primarily due to the fact that JIRA only allows assignment of an issue to one person at a time.  Integrating Social would allow collaboration and issue resolution to happen right from the JIRA Issue interface. TEAM tackled a very common pain point among developers, i.e. including everyone who needs to be involved in issue resolution into a single thread. If you’ve ever fixed bugs or participated in that process, you’ll know that not everyone has access to the issue resolution system, which makes consolidating discussion time-consuming and fragmented. Why? Because we typically use email as the tool for collaboration. Oracle Social Network allows for all parties involved to work in a single, private and secure conversation, and through its RESTful Public API, information from external systems like JIRA can be brought in for context. TEAM only had time to address half the solution, but given more time, I’m sure they would have made the integration bidirectional, allowing for relevant commentary to be pushed back to JIRA, closing the loop. Here are some screenshot of their integration. #gallery-1 { margin: auto; } #gallery-1 .gallery-item { float: left; margin-top: 10px; text-align: center; width: 33%; } #gallery-1 img { border: 2px solid #cfcfcf; } #gallery-1 .gallery-caption { margin-left: 0; } When Oracle Social Network is released, TEAM will have something they use internally to work on issues, and maybe they’ll even productize their work and add it to the Atlassian Marketplace so that other JIRA users can benefit from the combination of Oracle Social Network and JIRA. Thanks to everyone at TEAM for participating in our challenge. We hope they had a good experience. Look for the details of the other entries this week. Be sure to check out a full recap from Dmitry over on the TEAM blog.

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  • AIIM Best Practice Awards to Two Oracle Customers

    - by [email protected]
    On Tuesday night at the AIIM Awards Banquet, two Oracle customers and their implementation partners won awards for their Oracle Enterprise 2.0 implementations. The Bureau of Indian Affairs, a division of the Department of Interior, won a Carl E. Nelson Best Practices Award for their implementation of Oracle WebCenter and Oracle Content Management to provide an interactive social media environment to engage and inform their constituent communities. The BIA Citizen Portal provides all the services of the Bureau of Indian Affairs to the community of 564 federally recognized tribes that include over 1.9 million American Indians and Alaska Natives. This integration was achieved with the support of Oracle partner Mythics. The Charles Town Police Department integrated Oracle Content Management to integrate with and support their police evidence system. This integration was created in partnership with Oracle partner EDAC Systems Inc. Diane Hoppe of EDAC Systems Inc. was on hand to receive the award for Charles Town Police Department. You can see pictures of our award winners here: Linus Chow, Oracle; John Mancini, President of AIIM; and Diane Hoppe, EDACS - Charles Town Police: John Mancini, President of AIIM; Linus Chow, Oracle; Chris Baker, Mythics; and Bureau of Indian Affairs Oracle, EDACS, Mythics, BIA You can read more in the AIIM press release.

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