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• Circular dependency and object creation when attempting DDD

  - by Matthew

  I have a domain where an Organization has People. Organization Entity public class Organization { private readonly List<Person> _people = new List<Person>(); public Person CreatePerson(string name) { var person = new Person(organization, name); _people.Add(person); return person; } public IEnumerable<Person> People { get { return _people; } } } Person Entity public class Person { public Person(Organization organization, string name) { if (organization == null) { throw new ArgumentNullException("organization"); } Organization = organization; Name = name; } public Organization { get; private set; } public Name { get; private set; } } The rule for this relationship is that a Person must belong to exactly one Organization. The invariants I want to guarantee are: A person must have an organization this is enforced via the Person's constuctor An organization must know of its people this is why the Organization has a CreatePerson method A person must belong to only one organization this is why the organization's people list is not publicly mutable (ignoring the casting to List, maybe ToEnumerable can enforce that, not too concerned about it though) What I want out of this is that if a person is created, that the organization knows about its creation. However, the problem with the model currently is that you are able to create a person without ever adding it to the organizations collection. Here's a failing unit-test to describe my problem [Test] public void AnOrganizationMustKnowOfItsPeople() { var organization = new Organization(); var person = new Person(organization, "Steve McQueen"); CollectionAssert.Contains(organization.People, person); } What is the most idiomatic way to enforce the invariants and the circular relationship?

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• Taking our Friendships to the next level.

  - by RedAndTheCommunity

  Red Gate have been running the Friends of Red Gate program for years now, and over that time we've built some great relationships with some truly awesome members of the SQL and .NET communities. When I took over the running of the program from Annabel in 2011, I was overwhelmed by the enthusiasm and commitment of our Friends. There were just so many of them, however, that it was hard to make the most of the relationships we had with people, and I wanted to fix that. I decided to survey all our Friends, to find out what they wanted to get out of, and put into, being in the Friends of Red Gate (FoRG) program. From the results of that survey, I identified 30 FoRGs that were really willing and able to go that step further to help Red Gate improve their tools, improve their relationship with the community, and improve the Friends of Red Gate program. Those 30 Friends of Red Gate have been awarded 'FoRG+' status. That means they'll: Have a closer relationship with the product teams, by getting involved in projects Have even more access to the inside track about the tools they're interested in Get the opportunity to come visit us at the Red Gate office and really influence the development of the tools. Plus more, depending on how the individual FoRG+ wants to work with us. This doesn't mean I've forgotten our other Friends; I'm working on ways to improve their experience of the Friends of Red Gate program. I'll write about them in another post. If you're an existing Friend of Red Gate, and you're interested in finding out how to get involved in the FoRG+ program, then I'd love to chat to you. For anyone that's interested in joining the Friend of Red Gate program, take a look at the web page dedicated to the program, and get in touch at [email protected] to be put on the waiting list for our 2013 program.

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• Using Groovy Aggregate Functions in ADF BC

  - by Sireesha Pinninti

  This article explains how groovy aggregate functions(sum, count, min, max and avg) can be used in ADF Business components and demonstrates how these can be used at entity and view level Let's consider EMP and DEPT tables and an usecase to track number of employees in each department   Entity-Level To use aggregate functions at entity level, we need to have association between entities representing master and child relationship and the destination accessor name is what we are going to use in our groovy Syntax: <Accessor>.count(Groovyexpression) - Note down the destination accessor name(EMP) in the association or AccessorAttribute name in source entity - Add a transient attribute in source entity with persistent property set to false and provide the groovy expression in the syntax provided above - Finally, Add newly added attribute to view object View-Level To use aggregate functions at view level, we need to have a view link between viewobjects representing master and child relationship and the destination accessor name is what we are going to use in our groovy Syntax: <ViewLinkAccessor>.count(Groovyexpression) - Note down the destination accessor name(EmpView) in the view link or viewLinkAccessor name in source view - Add a transient attribute in view object and provide a groovy aggregate function count as a value to it in the syntax provided above Now, If you run application module tester and execute DeptView / ViewLink, you should see employee count in EmpCount field  In similar way, one can use other groovy aggregate functions sum, avg, min and max.

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• Calculating a child Position, Rotation and Scale values?

  - by Sergio Plascencia

  I am making my own game editor(just for fun) anyway I have problem that I had several days trying to resolve but I have been unsuccessful. Here goes... I have an object "A": Position: (3,3,3), Rotation: (45,10,0), Scale(1,2,2.5) And an object "B": Position: (1,1,1), Rotation: (10,34,18), Scale(1.5,2,1) I now make a parent/child relationship. "B" is a child of "A": A |--B When I do the relationship I need to re-calculate the Child("B") Position, Rotation and Scale such that it maintains its current position, rotation and scale(Location in world). So for child position "B" it would now be (-2, -2, -2) since now "A" it is center and (-2, -2, -2) will keep the object in its same position. I think I got the Position and scale figure out, but rotation I cant. So I was trying to figure out what to do and what I did is opened Unity and run the same example and I did noticed that when making an abject a child object the child object did not moved at all but had its Position, Rotation and Scale values changed(Related to the parent). For example: Unity (Parent Object "A"): Position: (0,0,0) Rotation: (45,10,0) Scale: (1,1,1) Unity (Child Object "B"): Position: (0,0,0) Rotation: (0,0,0) Scale: (1,1,1) When making it a parent child relation("B" is a child of "A") the child object("B") in its Rotation values now has: X: -44.13605 Y: -14.00195 Z: 9.851074 If I plug the same values to my editor(To the child "B" rotation X, Y, Z values) the object does not move at all. So I basically need to know how did Unity arrive at those rotation values for the child(What are the calculations?). If you can help and put all the equations for the Position, Rotation or Scale then I can double check I am doing it correctly but with the Rotation I really need help. Thanks!

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• Getting the relational table data into XML recursively

  - by Tom

  I have levels of tables (Level1, Level2, Level3, ...) For simplicity, we'll say I have 3 levels. The rows in the higher level tables are parents of lower level table rows. The relationship does not skip levels however. E.g. Row1Level1 is parent of Row3Level2, Row2Level2 is parent of Row4Level3. Level(n-1)'s parent is always be in Level(n). Given these tables with data, I need to come up with a recursive function that generates an XML file to represent the relationship and the data. E.g. <data> <level levelid = 1 rowid=1> <level levelid = 2 rowid=3 /> </level> <level levelid = 2 rowid=2> <level levelid = 3 rowid=4 /> </level> </data> I would like help with coming up with a pseudo-code for this setup. This is what I have so far: XElement GetXMLData(Table table, string identifier, XElement data) { XElement xmlData = data; if (table != null) { foreach (row in the table) { // Get subordinate table Table subordinateTable = GetSubordinateTable(table); // Get the XML Data for the children of current row xmlData += GetXMLData(subordinateTable, row.Identifier, xmlData); } } return xmlData; }

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• How to draw an E-R diagram?

  - by Appy

  I am learning DBMS in my college. Recently I was given an assignment to draw a E-R Model of a Bus Reservation system which handles Reservations, Ticketing and cancellations. I understand the theory about E-R model when I study from a book, but it gets confusing when I try to draw one from scratch. How should one proceed? There seem to be a lot of ways to model a E-R diagram for a particular requirement. It's really confusing. Can anyone explain taking Bus reservation System as an example? Here is the model I made (But I am not confident with it because at every step, I could think of many more alternatives!) - Entity_Set Passenger(passengerID,name,age,gender) Entity_Set Ticket(ticketID,status) //Status is either WaitingList , Confirmed or Cancelled Entity_Set Bus (busID,MaxSeats,Type) //Type is Ac or Non-AC Entity_Set Route(routeID,ArrivalTime,DepartureTime,Source,Destination) And a Ternary relationship between Passenger, Ticket and Bus with attributes as passengerID, ticketID, busID . Binary relationship between Bus and Route with attributes as busID, routeID . I have few doubts regarding - 1 . Should we take Time as a composite attribute with Arrival and Departure as its attributes (What's the difference if we take that way?) 2 . The same with Source and Destination. Should they be made into a composite attribute "Place" or something like "Location"? 3. Are there any weak entity sets here? Can you please 'create' a weak entity set and explain? Because I have no idea at all what to take as a Weak entity set?

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• Taking our Friendships to the next level.

  - by RedAndTheCommunity

  Red Gate have been running the Friends of Red Gate program for years now, and over that time we've built some great relationships with some truly awesome members of the SQL and .NET communities. When I took over the running of the program from Annabel in 2011, I was overwhelmed by the enthusiasm and commitment of our Friends. There were just so many of them, however, that it was hard to make the most of the relationships we had with people, and I wanted to fix that. I decided to survey all our Friends, to find out what they wanted to get out of, and put into, being in the Friends of Red Gate (FoRG) program. From the results of that survey, I identified 30 FoRGs that were really willing and able to go that step further to help Red Gate improve their tools, improve their relationship with the community, and improve the Friends of Red Gate program. Those 30 Friends of Red Gate have been awarded 'FoRG+' status. That means they'll: Have a closer relationship with the product teams, by getting involved in projects Have even more access to the inside track about the tools they're interested in Get the opportunity to come visit us at the Red Gate office and really influence the development of the tools. Plus more, depending on how the individual FoRG+ wants to work with us. This doesn't mean I've forgotten our other Friends; I'm working on ways to improve their experience of the Friends of Red Gate program. I'll write about them in another post. If you're an existing Friend of Red Gate, and you're interested in finding out how to get involved in the FoRG+ program, then I'd love to chat to you. For anyone that's interested in joining the Friend of Red Gate program, take a look at the web page dedicated to the program, and get in touch at [email protected] to be put on the waiting list for our 2013 program.

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• SQL Server Database Settings

  - by rbishop

  For those using Data Relationship Management on Oracle DB this does not apply, but for those using Microsoft SQL Server it is highly recommended that you run with Snapshot Isolation Mode. The Data Governance module will not function correctly without this mode enabled. All new Data Relationship Management repositories are created with this mode enabled by default. This mode makes SQL Server (2005+) behave more like Oracle DB where readers simply see older versions of rows while a write is in progress, instead of readers being blocked by locks while a write takes place. Many common sources of deadlocks are eliminated. For example, if one user starts a 5 minute transaction updating half the rows in a table, without snapshot isolation everyone else reading the table will be blocked waiting. With snapshot isolation, they will see the rows as they were before the write transaction started. Conversely, if the readers had started first, the writer won't be stuck waiting for them to finish reading... the writes can begin immediately without affecting the current transactions. To make this change, make sure no one is using the target database (eg: put it into single-user mode), then run these commands: ALTER DATABASE [DB] SET ALLOW_SNAPSHOT_ISOLATION ONALTER DATABASE [DB] SET READ_COMMITTED_SNAPSHOT ON Please make sure you coordinate with your DBA team to ensure tempdb is appropriately setup to support snapshot isolation mode, as the extra row versions are stored in tempdb until the transactions are committed. Let me take this opportunity to extremely strongly highly recommend that you use solid state storage for your databases with appropriate iSCSI, FiberChannel, or SAN bandwidth. The performance gains are significant and there is no excuse for not using 100% solid state storage in 2013. Actually unless you need to store petabytes of archival data, there is no excuse for using hard drives in any systems, whether laptops, desktops, application servers, or database servers. The productivity benefits alone are tremendous, not to mention power consumption, heat, etc.

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• Charging by the hour/project

  - by thesam18888

  This is related to a question I asked earlier - How to end a relationship with a client without pissing them off? What are your obligations when charging by the hour vs charging by project? If you agree to take on a project, give a rough estimate that it might take 10 days for you to work on and charge £X per hour - are you obligated to work for free after those 10 days are up and you have still not managed to complete your project due to unanticipated issues? What if you have delivered the project but bugs are found - should you fix these bugs for free if the 10 days are up or should you charge your client? Also, for the above project, what should be the result when you start on the project, but after the 10 days for whatever reason you have to give up and tell your client that you cannot do it anymore? I realise that this does nothing to build your reputation and relationship with the client but are you obligated to pay back the money paid to you or do you just deliver the half/nearly completed source code and help them find someone else to complete it? The reason I am asking the above questions is because I am very new to freelancing and would like to know how to deal with the above situations if they ever crop up. Thanks!

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• I need a form to tie MySQL Records together.

  - by John R

  I need a HTML-based form to tie database records together. The user scenario that I envision is somthing like this: A super-user does a search of the database and is delivered a table of records based on that search; each record is numbered with the database-record id. There would also be two text fields next to each record. These text fields would allow: the user to make a reference from one record to another. For example, a user could enter into record id #457 the integer 242 to indicate that there is a correlation with record ID #242. The user would also describe the type of relationship it is. This could be accomplished with a simple integer in the second field that indicates the type of relationship between the two records. When the super-user hits the submit button, all of these relationships are saved in a mySqljoin table. One option is to give me advice on how to implement and code this myself in PHP. However, before I reinvent the wheel, another option is to lead me to a free script that does something similar.

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• How are the conceptual pairs Abstract/Concrete, Generic/Specific, and Complex/Simple related to one another in software architecture?

  - by tjb1982

  (= 2 (+ 1 1)) take the above. The requirement of the '=' predicate is that its arguments be comparable. Any two structures are comparable in this case, and so the contract/requirement is pretty generic. The '+' predicate requires that its arguments be numbers. That's more specific. (socket domain type protocol) the arguments here are much more specific (even though the arguments are still just numbers and the function itself returns a file descriptor, which is itself an int), but the arguments are more abstract, and the implementation is built up from other functions whose abstractions are less abstract, which are themselves built from less and less abstract abstractions. To the point where the requirements are something like move from one location to another, observe whether the switch at that location is on or off, turn the switch on or off, or leave it the same, etc. But are functions also less and less complex the less abstract they are? And is there a relationship between the number and range of arguments of a function and the complexity of its implementation, as you go from more abstract to less abstract, and vice versa? (= 2 (+ 1 1) 2r10) the '=' predicate is more generic than the '+' predicate, and thus could be more complex in its implementation. The '+' predicate's contract is less generic, and so could be less complex in its implementation. Is this even a little correct? What about the 'socket' function? Each of those arguments is a number of some kind. What they represent, though, is something more elaborate. It also returns a number (just like the others do), which is also a representation of something conceptually much more elaborate than a number. To boil it down, I'm asking if there is a relationship between the following dimensions, and why: Abstract/Concrete Complex/Simple Generic/Specific And more specifically, do different configurations of these dimensions have a specific, measurable impact on the number and range of the arguments (i.e., the contract) of a function?

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• I need a form to tie MySQL Records together (i.e., many-to-many relationships).

  - by John R

  I need a HTML-based form to tie database records together. The user scenario that I envision is somthing like this: A super-user does a search of the database and is delivered a table of records based on that search; each record is numbered with the database-record id. There would also be two text fields next to each record. These text fields would allow: the user to make a reference from one record to another. For example, a user could enter into record id #457 that there is a correlation with record ID #242. The user would also describe the type of relationship it is. This could be with a simple integer that represents the type of relationship between the two records. When the super-user hits the submit button, all of these relationships are saved in a mySqljoin table. One option is to give me advice on how to implement and code this myself in PHP. However, before I reinvent the wheel, another option is to lead me to a free script that does something similar.

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• How Expedia Made My New Bride Cry

  - by Lance Robinson

  Tweet this? Email Expedia and ask them to give me and my new wife our honeymoon? When Expedia followed up their failure with our honeymoon trip with a complete and total lack of acknowledgement of any responsibility for the problem and endless loops of explaining the issue over and over again - I swore that they would make it right. When they brought my new bride to tears, I got an immediate and endless supply of motivation. I hope you will help me make them make it right by posting our story on Twitter, Facebook, your blog, on Expedia itself, and when talking to your friends in person about their own travel plans.   If you are considering using them now for an important trip - reconsider. Short summary: We arrived early for a flight - but Expedia had made a mistake with the data they supplied to JetBlue and Emirates, which resulted in us not being able to check in (one leg of our trip was missing)!  At the time of this post, three people (myself, my wife, and an exceptionally patient JetBlue employee named Mary) each spent hours on the phone with Expedia.  I myself spent right at 3 hours (according to iPhone records), Lauren spent an hour and a half or so, and poor Mary was probably on the phone for a good 3.5 hours.  This is after 5 hours total at the airport.  If you add up our phone time, that is nearly 8 hours of phone time over a 5 hour period with little or no help, stall tactics (?), run-around, denial, shifting of blame, and holding. Details below (times are approximate): First, my wife and I were married yesterday - June 18th, the 3 year anniversary of our first date. She is awesome. She is the nicest person I have ever known, a ton of fun, absolutely beautiful in every way. Ok enough mushy - here are the dirty details. 2:30 AM - Early Check-in Attempt - we attempted to check-in for our flight online. Some sort of technology error on website, instructed to checkin at desk. 4:30 AM - Arrive at airport. Try to check-in at kiosk, get the same error. We got to the JetBlue desk at RDU International Airport, where Mary helped us. Mary discovered that the Expedia provided itinerary does not match the Expedia provided tickets. We are informed that when that happens American, JetBlue, and others that use the same software cannot check you in for the flight because. Why? Because the itinerary was missing a leg of our flight! Basically we were not shown in the system as definitely being able to make it home. Mary called Expedia and was put on hold by their automated system. 4:55 AM - Mary, myself, and my brand new bride all waited for about 25 minutes when finally I decided I would make a call myself on my iPhone while Mary was on the airport phone. In their automated system, I chose "make a new reservation", thinking they might answer a little more quickly than "customer service". Not surprisingly I was connected to an Expedia person within 1 minute. They informed me that they would have to forward me to a customer service specialist. I explained to them that we were already on hold for that and had been for nearly half an hour, that we were going on our honeymoon and that our flight would be leaving soon - could they please help us. "Yes, I will help you". I hand the phone to JetBlue Mary who explains the situation 3 or 4 times. Obviously I couldn't hear both ends of the conversation at this point, but the Expedia person explained what the problem was by stating exactly what Mary had just spent 15 minutes explaining. Mary calmly confirms that this is the problem, and asks Expedia to re-issue the itinerary. Expedia tells Mary that they'll have to transfer her to customer service. Mary asks for someone specific so that we get an answer this time, and goes on hold. Mary get's connected, explains the situation, and then Mary's connection gets terminated. 5:10 AM - Mary calls back to the Expedia automated system again, and we wait for about 5 minutes on hold this time before I pick up my iPhone and call Expedia again myself. Again I go to sales, a person picks up the phone in less than a minute. I explain the situation and let them know that we are now very close to missing our flight for our honeymoon, could they please help us. "Yes, I will help you". Again I give the phone to Mary who provides them with a call back number in case we get disconnected again and explains the situation again. More back and forth with Expedia doing nothing but repeating the same questions, Mary answering the questions with the same information she provided in the original explanation, and Expedia simply restating the problem. Mary again asks them to re-issue the itinerary, and explains that doing so will fix the problem. Expedia again repeats the problem instead of fixing it, and Mary's connection gets terminated. 5:20 AM - Mary again calls back to Expedia. My beautiful bride also calls on her own phone. At this point she is struggling to hold back her tears, stumbling through an explanation of all that has happened and that we are about to miss our flight. Please help us. "Yes, I will help". My beautiful bride's connection gets terminated. Ok, maybe this disconnection isn't an accident. We've now been disconnected 3 times on two different phones. 5:45 AM - I walk away and pleadingly beg a person to help me. They "escalate" the issue to "Rosy" (sp?) at Expedia. I go through the whole song and dance again with Rosy, who gives me the same treatment Mary was given. Rosy blames JetBlue for now having the correct data. Meanwhile Mary is on the phone with Emirates Air (the airline for the second leg of our trip), who agrees with JetBlue that Expedia's data isn't up to date. We are informed by two airport employees that issues like this with Expedia are not uncommon, and that the fix is simple. On the phone iwth Rosy, I ask her to re-issue the itinerary because we are about to miss our flight. She again explains the problem to me. At this point, I am standing at the window, pleading with Rosy to help us get to our honeymoon, watching our airplane. Then our airplane leaves without us. 6:03 AM - At this point we have missed our flight. Re-issuing the itinerary is no longer a solution. I ask Rosy to start from the beginning and work us up a new trip. She says that she cannot do that. She says that she needs to talk to JetBlue and Emirates and find out why we cannot check-in for our flight. I remind Rosy that our flight has already left - I just watched it taxi away - it no longer matters why (not to mention the fact that we already knew why, and have known why since 4:30 AM), and have known the solution since 4:30 AM. Rosy, can you please book a new trip? Yes, but it will cost $400. Excuse me? Now you can, but it will cost ME to fix your mistake? Rosy says that she can escalate the situation to her supervisor but that will take 1.5 hours. 6:15 AM - I told Rosy that if they had re-issued the itinerary as JetBlue asked (at 4:30 AM), my new wife and I might be on the airplane now instead of dealing with this on the phone and missing the beginning (and how much more?) of our honeymoon. Rosy said that it was not necessary to re-issue the itinerary. Out of curiosity, i asked Rosy if there was some financial burden on them to re-issue the itinerary. "No", said Rosy. I asked her if it was a large time burden on Expedia to re-issue the itinerary. "No", said Rosy. I directly asked Rosy: Why wouldn't Expedia have re-issued the itinerary when JetBlue asked? No answer. I asked Rosy: If you had re-issued the itinerary at 4:30, isn't it possible that I would be on that flight right now? She actually surprised me by answering "Yes" to that question. So I pointed out that it followed that Expedia was responsible for the fact that we missed out flight, and she immediately went into more about how the problem was with JetBlue - but now it was ALSO an Emirates Air problem as well. I tell Rosy to go ahead and escalate the issue again, and please call me back in that 1.5 hours (which how is about 1 hour and 10 minutes away). 6:30 AM - I start tweeting my frustration with iPhone. It's now pretty much impossible for us to make it to The Maldives by 3pm, which is the time at which we would need to arrive in order to be allowed service to the actual island where we are staying. Expedia has now given me the run-around for 2 hours, caused me to miss my flight, and worst of all caused my amazing new wife Lauren to miss our honeymoon. You think I was mad? No. Furious. Its ok to make mistakes - but to refuse to fix them and to ruin our honeymoon? No, not ok, Expedia. I swore right then that Expedia would make this right. 7:45 AM - JetBlue mary is still talking her tail off to other people in JetBlue and Emirates Air. Mary works it out so that if Expedia simply books a new trip, JetBlue and Emirates will both waive all the fees. Now we just have to convince Expedia to fix their mistake and get us on our way! Around this time Expedia Rosy calls me back! I inform her of the excellent work of JetBlue Mary - that JetBlue and Emirates both will waive the fees so Expedia can fix their mistake and get us going on our way. She says that she sees documentation of this in her system and that she needs to put me on hold "for 1 to 10 minutes" to talk to Emirates Air (why I'm not exactly sure). I say ok. 8:45 AM - After an hour on hold, Rosy comes on the line and asks me to hold more. I ask her to call me back. 9:35 AM - I put down the iPhone Twitter app and picks up the laptop. You think I made some noise with my iPhone? Heh 11:25 AM - Expedia follows me and sends a canned "We're sorry, DM us the details".  If you look at their Twitter feed, 16 out of the most recent 20 tweets are exactly the same canned response.  The other 4?  Ads.  Um - #MultiFAIL? To Expedia:  You now have had (as explained above) 8 hours of 3 different people explaining our situation, you know the email address of our Expedia account, you know my web blog, you know my Twitter address, you know my phone number.  You also know how upset you have made both me and my new bride by treating us with such a ... non caring, scripted, uncooperative, argumentative, and possibly even deceitful manner.  In the wise words of the great Kenan Thompson of SNL: "FIX IT!".  And no, I'm NOT going away until you make this right. Period. 11:45 AM - Expedia corporate office called.  The woman I spoke to was very nice and apologetic.  She listened to me tell the story again, she says she understands the problem and she is going to work to resolve it.  I don't have any details on what exactly that resolution might me, she said she will call me back in 20 minutes.  She found out about the problem via Twitter.  Thank you Twitter, and all of you who helped.  Hopefully social media will win my wife and I our honeymoon, and hopefully Expedia will encourage their customer service teams treat their customers properly. 12:22 PM - Spoke to Fran again from Expedia corporate office.  She has a flight for us tonight.  She is booking it now.  We will arrive at our honeymoon destination of beautiful Veligandu Island Resort only 1 day late.  She cannot confirm today, but she expects that Expedia will pay for the lost honeymoon night.  Thank you everyone for your help.  I will reflect more on this whole situation and confirm its resolution after our flight is 100% confirmed.  For now, I'm going to take a breather and go kiss my wonderful wife! 1:50 PM - Have not yet received the promised phone call.  We did receive an email with a new itinerary for a flight but the booking is not for specific seats, so there is no guarantee that my wife and I will be able to sit together.  With the original booking I carefully selected our seats for every segment of our trip.  I decided to call into the phone number that Fran from the Expedia corporate office gave me.  Its automated voice system identified itself as "Tier 3 Support".  I am currently still on hold with them, I have not gotten through to a human yet. 1:55 PM - Fran from Expedia called me back.  She confirmed us as booked.  She called the airlines to confirm.  Unfortunately, Expedia was unwilling or unable to allow us any type of seat selection.  It is possible that i won't get to sit next to the woman I married less than a day ago on our 40 total hours of flight time (there and back).  In addition, our seats could be the worst seats on the planes, with no reclining seat back or right next to the restroom.  Despite this fact (which in my opinion is huge), the horrible inconvenience, the hours at the airport, and the negative Internet publicity that Expedia is receiving, Expedia declined to offer us any kind of upgrade or to mark us as SFU (suitable for upgrade).  Since they didn't offer - I asked, and was rejected.  I am grateful to finally be heading in the right direction, but not only did Expedia horribly botch this job from the very beginning, they followed that botch job with near zero customer service, followed by a verbally apologetic but otherwise half-hearted resolution.  If this works out favorably for us, great.  If not - I'm not done making noise, Expedia.  You owe us, and I expect you to make it right.  You haven't quite done that yet. Thanks - Thank you to Twitter.  Thanks to all those who sympathize with us and helped us get the attention of Expedia, since three people (one of them an airline employee) using Expedia's normal channels of communication for many hours didn't help.  Thanks especially to my PowerShell and Sharepoint friends, my local friends, and those connectors who encouraged me and spread my story. 5:15 PM - Love Wins - After all this, Lauren and I are exhausted.  We both took a short nap, and when we woke up we talked about the last 24 hours.  It was a big, amazing, story-filled 24 hours.  I said that Expedia won, but Lauren said no.  She pointed out how lucky we are.  We are in love and married.  We have wonderful family and friends.  We are both hard-working successful people who love what they do.  We get to go to an amazing exotic destination for our honeymoon like Veligandu in The Maldives...  That's a lot of good.  Expedia didn't win.  This was (is) a big loss for Expedia.  It is a public blemish for all to see.  But Lauren and I did win, big time.  Expedia may not have made things right - but things are right for us.  Post in progress... I will relay any further comments (or lack of) from Expedia soon, as well as an update on confirmation of their repayment of our lost resort room rates.  I'll also post a picture of us on our honeymoon as soon as I can!

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• Transformation of Product Management in Telecommunications for Rapid Launch of Next Generation Products

  - by raul.goycoolea

  @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }a:link, span.MsoHyperlink { color: blue; text-decoration: underline; }a:visited, span.MsoHyperlinkFollowed { color: purple; text-decoration: underline; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } The Telecom industry continues to evolve through disruptive products, uncertain markets, shorter product lifecycles and convergence of technologies. Today’s market has moved from network centric to consumer centric and focuses primarily on the customer experience. It has resulted in several product management challenges such as an increased complexity and volume of offerings, creating product variants, accelerating time-to-market, ability to provide multiple product views for varied stakeholders, leveraging OSS intelligence to BSS layer, product co-creation and increasing audit and security concerns for service providers. The document discusses how enterprise product management enabled by PLM-based product catalogue solutions helps to launch next generation products rapidly in the context of the Telecommunication Industry.   1.0.       Introduction   Figure 1: Business Scenario   Modern business demands the launch of complex products in a very short timeframe and effecting changes in the price plan faster without IT intervention. One of the key transformation initiatives companies are focusing on is in the area of product management transformation and operational efficiency improvement. As part of these initiatives, companies are investing in best- in-class COTs-based Product Management solutions developed on industry-wide standards.   The new COTs packages are planned to integrate with existing or new B/OSS systems to provide a strategic end-to-end agile solution for reduced time-to-market and order journey time. In addition, system rationalization is being undertaken to phase out legacy systems and migrate to strategic systems.   2.0.       An Overview of Product Management in Telecom   Product data in telecom is multi- dimensional and difficult to manage. It increased significantly due to the complexity of the product, product offerings on the converged network, increased volume of offerings, bundled offering structures and ever increasing regulatory requirements.   In addition, the shrinking product lifecycle in telecom makes it difficult to manage the dynamic product data. Mergers and acquisitions coupled with organic growth pose major challenges in product portfolio management. It is a roadblock in the journey towards becoming an agile organization.       Figure 2: Complexity in Product Management   Network Technology’ is the new dimension in telecom product management where the same products are realized through different networks i.e., Soiled network to Converged network. Consequently, the product solution is different.     Figure 3: Current Scenario - Pain Points in Product Management   The major business implications arising out of the current scenario are slow time-to-market and an inefficient process that affects innovation.   3.0. Transformation of Next Generation Product Management   Companies must focus on their Product Management Transformation Journey in the areas of:   ·       Management of single truth of product information across the organization/geographies which is currently managed in heterogeneous systems   ·       Management of the Intellectual Property (IP) on the product concept and partnership in the design of discrete components to integrate into the system   ·       Leveraging structured and unstructured product data within the extended enterprise to extract consumer insights and drive innovation   ·       Management of effective operational separation to comply with regulatory bodies   ·       Reuse of existing designs and add relevant features such as value-added services to enable effective product bundling     Figure 4: Next generation needs   PLM-based Enterprise Product Catalogue solutions efficiently address the above requirements and act as an enabler towards product management transformation and rapid product launch.   4.0. PLM-based Enterprise Product Management     Figure 5: PLM-based Enterprise Product Mastering   Enterprise Product Management (EPM) enables the business to manage complex product attributes of data in complex environments. Product Mastering helps create a 'single view' of the product by creating a business-driven, IT-supported environment where a global 'single truth record' is created, managed and reused.   4.1 The Business Case for Telco PLM-based solutions for Enterprise Product Management   ·       Telco PLM-based Product Mastering solutions provide a centralized authoring environment for product definition and control of all product data and rules   ·       PLM packages are designed to support multiple perspectives of product data (ordering perspective, billing perspective, provisioning perspective)   ·       Maintains relationships/links between different elements of the entire product definition   ·       Telco PLM packages are specialized in next generation lifecycle management requirements of products such as revision and state management, test and release management, role management and impact analysis)   ·       Takes into consideration all aspects of OSS product requirements compared to CRM product catalogue solutions where the product data managed is mostly order oriented and transactional     ·       New breed of Telco PLM packages are designed with 'open' standards such as SID and eTOM. They are interoperable, support integration frameworks such as subscription and notification.   ·       Telco PLM packages have developed good collaboration frameworks to integrate suppliers and partners into the product development value chain   4.2 Various Architectures/Approaches for Product Mastering using Telco PLM systems   4. 2.a Single Central Product Management (Mastering) Approach   Figure 6: Single Central Product Management (Master) Approach       This approach is implemented across verticals such as aerospace and automotive. It focuses on a physically centralized product master to which other sources are dependent on. The product definition data (Product bundles, service bundles, price plans, offers and discounts, product configuration rules and market campaigns) is created and maintained physically in a centralized environment. In addition, the product definition/authoring environment is centralized. The existing legacy product definition data available in CRM product catalogue, billing catalogue and the legacy product catalogue is migrated to the centralized PLM-based Enterprise Product Management solution.   Architectural changes must be made in the existing business landscape of applications to create and revise data because the applications have to refer to the central repository for approvals and validation of product configurations. It is achieved by modifying how the applications write data or how the applications can be adapted to use the rules to be managed and published.   Complete product configuration validation will be done in enterprise / central product catalogue and final configuration will be sent to the B/OSS system through the SOA compliant product distribution architecture. The approach/architecture enables greater control in terms of product data management and product data governance.   4.2.b Federated Product Management (Mastering) Architecture     Figure 7: Federated Product Management (Mastering) Architecture   In the federated product mastering approach, the basic unique product definition data (product id, description product hierarchy, basic price plans and simple product design rules) will be centrally created and will be maintained. And, the advanced product definition (Product bundling, promotions, offers & discount plans) will be created in respective down stream OSS systems. The advanced product definition (Product bundling, promotions, offers and discount plans) will be created in respective downstream OSS systems.   For example, basic product definitions such as attributes, product hierarchy and basic price plans will be created and maintained in Enterprise/Central product reference catalogue and distributed to downstream OSS systems. Respective downstream OSS systems build product bundles, promotions, advanced price plans over the basic product definition and master the advanced product definition. Central reference database accesses the respective other source product master data and assembles a point-in-time consolidated view of the product. The approach is typically adapted in some merger and acquisition scenarios where there is a low probability of a central physical authority managing the data. In addition, the migration effort in this case is minimal and there are no big architectural changes to the organization application landscape. However, this approach will not result in better product data management and data governance.   5.0 Customer Scenario – Before EPC deployment   A leading global telecommunications service provider wanted to launch a quad play and triple play service offering in the shortest possible lead time. The service provider was offering Broadband and VoIP services to customers. The company wanted to reuse a majority of the Broadband services and price plans and bundle them with new wireless and IPTV services for quad play and triple play. The challenges in launching the new service offerings were:       Figure 8: Triple Play Plan   ·       Broadband product data was stored in multiple product catalogues (CRM catalogue, Billing catalogue, spread sheets)   ·       Product managers spent a lot of time performing tasks involving duplication or re-keying of data. Manual effort caused errors, cost and time over-runs.   ·       No effective product and price data governance mechanism. Price change issues arising from the lack of data consistency across systems resulted in leakage of customer value and revenue.   ·       Product data had re-usability issues and was not in a structured format. It resulted in uncontrolled product portfolio creation and product management issues.   ·       Lack of enterprise product model resulted into product distribution challenges and thus delays in product launch.   ·       Designers are constrained by existing legacy product management solutions to model product/service requirements and product configuration rules such as upgrading, downgrading and cross selling.    5.1 Customer Scenario - After EPC deployment     Figure 9: SOA-based end-to-end EPC Solution   The company deployed PLM-based Enterprise Product Catalogue solutions to launch quad play service after evaluating various product catalogues. The broadband product offering, service and price data were migrated to the new system, and the product and price plan hierarchy for new offerings were created using the entities defined in the Enterprise Product Model. Supplier product catalogue data such as routers and set up boxes were loaded onto the new solution through SOA-based web service. Price plans and configuration rules were built in the new system. The validated final product configurations were extracted from the product catalogue in a SID format and were distributed to the downstream B/OSS systems through exposed SOA-based web services. The transformations required for the B/OSS system were handled using the transformation layer as part of the solution.   6.0 How PLM enabled Product Management Transformation         Figure 10: Product Management Transformation     PLM-based Product Catalogue Solution helped the customer reduce the product launch cycle time by 30% and enable transformation of Product Management for next generation services.   7.0 Conclusion   On the one hand, the telecom industry is undergoing changes due to disruptions, uncertain product markets and increased complexity of products. On the other hand, the ARPU is decreasing year-on-year. Communications Service Providers are embarking on convergence, bundled service offerings, flexibility to cross-sell and up-sell, introduce new value-added services, leverage Web 2.0 concepts and network capabilities. Consequently, large scale IT transformation initiatives to improve their ARPU supporting network and business transformations are a business imperative. Product Management has become a focus area. Companies are investing in best-in- class COTS solutions to reduce time-to-market, ensure rapid service delivery and improve operational efficiency. An efficient PLM-based enterprise product mastering solution plays a key role in achieving zero touch automation and rapid product launch.   References:   1.     Preston G.Smith, Donald G.Reineristsem, Van Nostrand Reinhold “Developing Products in Half the time”.   2.     John G. Innes, "Achieving Successful Product Change", Pitman Publishing.   3.     D T Pham and R M Setchi (16th Jan, 2001) "Authoring environment for documentation development" University of Wales Cardiff, U.K., Proceedings on Institution of Mechanical Engineers, Vol. 215, Part B.   4.     Oracle Product Hub for Communications:   http://www.oracle.com/us/products/applications/master-data-management/product-hub-082059.html  

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• Creating ASP.NET MVC Negotiated Content Results

  - by Rick Strahl

  In a recent ASP.NET MVC application I’m involved with, we had a late in the process request to handle Content Negotiation: Returning output based on the HTTP Accept header of the incoming HTTP request. This is standard behavior in ASP.NET Web API but ASP.NET MVC doesn’t support this functionality directly out of the box. Another reason this came up in discussion is last week’s announcements of ASP.NET vNext, which seems to indicate that ASP.NET Web API is not going to be ported to the cloud version of vNext, but rather be replaced by a combined version of MVC and Web API. While it’s not clear what new API features will show up in this new framework, it’s pretty clear that the ASP.NET MVC style syntax will be the new standard for all the new combined HTTP processing framework. Why negotiated Content? Content negotiation is one of the key features of Web API even though it’s such a relatively simple thing. But it’s also something that’s missing in MVC and once you get used to automatically having your content returned based on Accept headers it’s hard to go back to manually having to create separate methods for different output types as you’ve had to with Microsoft server technologies all along (yes, yes I know other frameworks – including my own – have done this for years but for in the box features this is relatively new from Web API). As a quick review,  Accept Header content negotiation works off the request’s HTTP Accept header:POST http://localhost/mydailydosha/Editable/NegotiateContent HTTP/1.1 Content-Type: application/json Accept: application/json Host: localhost Content-Length: 76 Pragma: no-cache { ElementId: "header", PageName: "TestPage", Text: "This is a nice header" } If I make this request I would expect to get back a JSON result based on my application/json Accept header. To request XML  I‘d just change the accept header:Accept: text/xml and now I’d expect the response to come back as XML. Now this only works with media types that the server can process. In my case here I need to handle JSON, XML, HTML (using Views) and Plain Text. HTML results might need more than just a data return – you also probably need to specify a View to render the data into either by specifying the view explicitly or by using some sort of convention that can automatically locate a view to match. Today ASP.NET MVC doesn’t support this sort of automatic content switching out of the box. Unfortunately, in my application scenario we have an application that started out primarily with an AJAX backend that was implemented with JSON only. So there are lots of JSON results like this:[Route("Customers")] public ActionResult GetCustomers() { return Json(repo.GetCustomers(),JsonRequestBehavior.AllowGet); } These work fine, but they are of course JSON specific. Then a couple of weeks ago, a requirement came in that an old desktop application needs to also consume this API and it has to use XML to do it because there’s no JSON parser available for it. Ooops – stuck with JSON in this case. While it would have been easy to add XML specific methods I figured it’s easier to add basic content negotiation. And that’s what I show in this post. Missteps – IResultFilter, IActionFilter My first attempt at this was to use IResultFilter or IActionFilter which look like they would be ideal to modify result content after it’s been generated using OnResultExecuted() or OnActionExecuted(). Filters are great because they can look globally at all controller methods or individual methods that are marked up with the Filter’s attribute. But it turns out these filters don’t work for raw POCO result values from Action methods. What we wanted to do for API calls is get back to using plain .NET types as results rather than result actions. That is  you write a method that doesn’t return an ActionResult, but a standard .NET type like this:public Customer UpdateCustomer(Customer cust) { … do stuff to customer :-) return cust; } Unfortunately both OnResultExecuted and OnActionExecuted receive an MVC ContentResult instance from the POCO object. MVC basically takes any non-ActionResult return value and turns it into a ContentResult by converting the value using .ToString(). Ugh. The ContentResult itself doesn’t contain the original value, which is lost AFAIK with no way to retrieve it. So there’s no way to access the raw customer object in the example above. Bummer. Creating a NegotiatedResult This leaves mucking around with custom ActionResults. ActionResults are MVC’s standard way to return action method results – you basically specify that you would like to render your result in a specific format. Common ActionResults are ViewResults (ie. View(vn,model)), JsonResult, RedirectResult etc. They work and are fairly effective and work fairly well for testing as well as it’s the ‘standard’ interface to return results from actions. The problem with the this is mainly that you’re explicitly saying that you want a specific result output type. This works well for many things, but sometimes you do want your result to be negotiated. My first crack at this solution here is to create a simple ActionResult subclass that looks at the Accept header and based on that writes the output. I need to support JSON and XML content and HTML as well as text – so effectively 4 media types: application/json, text/xml, text/html and text/plain. Everything else is passed through as ContentResult – which effecively returns whatever .ToString() returns. Here’s what the NegotiatedResult usage looks like:public ActionResult GetCustomers() { return new NegotiatedResult(repo.GetCustomers()); } public ActionResult GetCustomer(int id) { return new NegotiatedResult("Show", repo.GetCustomer(id)); } There are two overloads of this method – one that returns just the raw result value and a second version that accepts an optional view name. The second version returns the Razor view specified only if text/html is requested – otherwise the raw data is returned. This is useful in applications where you have an HTML front end that can also double as an API interface endpoint that’s using the same model data you send to the View. For the application I mentioned above this was another actual use-case we needed to address so this was a welcome side effect of creating a custom ActionResult. There’s also an extension method that directly attaches a Negotiated() method to the controller using the same syntax:public ActionResult GetCustomers() { return this.Negotiated(repo.GetCustomers()); } public ActionResult GetCustomer(int id) { return this.Negotiated("Show",repo.GetCustomer(id)); } Using either of these mechanisms now allows you to return JSON, XML, HTML or plain text results depending on the Accept header sent. Send application/json you get just the Customer JSON data. Ditto for text/xml and XML data. Pass text/html for the Accept header and the "Show.cshtml" Razor view is rendered passing the result model data producing final HTML output. While this isn’t as clean as passing just POCO objects back as I had intended originally, this approach fits better with how MVC action methods are intended to be used and we get the bonus of being able to specify a View to render (optionally) for HTML. How does it work An ActionResult implementation is pretty straightforward. You inherit from ActionResult and implement the ExecuteResult method to send your output to the ASP.NET output stream. ActionFilters are an easy way to effectively do post processing on ASP.NET MVC controller actions just before the content is sent to the output stream, assuming your specific action result was used. Here’s the full code to the NegotiatedResult class (you can also check it out on GitHub):/// <summary> /// Returns a content negotiated result based on the Accept header. /// Minimal implementation that works with JSON and XML content, /// can also optionally return a view with HTML. /// </summary> /// <example> /// // model data only /// public ActionResult GetCustomers() /// { /// return new NegotiatedResult(repo.Customers.OrderBy( c=> c.Company) ) /// } /// // optional view for HTML /// public ActionResult GetCustomers() /// { /// return new NegotiatedResult("List", repo.Customers.OrderBy( c=> c.Company) ) /// } /// </example> public class NegotiatedResult : ActionResult { /// <summary> /// Data stored to be 'serialized'. Public /// so it's potentially accessible in filters. /// </summary> public object Data { get; set; } /// <summary> /// Optional name of the HTML view to be rendered /// for HTML responses /// </summary> public string ViewName { get; set; } public static bool FormatOutput { get; set; } static NegotiatedResult() { FormatOutput = HttpContext.Current.IsDebuggingEnabled; } /// <summary> /// Pass in data to serialize /// </summary> /// <param name="data">Data to serialize</param> public NegotiatedResult(object data) { Data = data; } /// <summary> /// Pass in data and an optional view for HTML views /// </summary> /// <param name="data"></param> /// <param name="viewName"></param> public NegotiatedResult(string viewName, object data) { Data = data; ViewName = viewName; } public override void ExecuteResult(ControllerContext context) { if (context == null) throw new ArgumentNullException("context"); HttpResponseBase response = context.HttpContext.Response; HttpRequestBase request = context.HttpContext.Request; // Look for specific content types if (request.AcceptTypes.Contains("text/html")) { response.ContentType = "text/html"; if (!string.IsNullOrEmpty(ViewName)) { var viewData = context.Controller.ViewData; viewData.Model = Data; var viewResult = new ViewResult { ViewName = ViewName, MasterName = null, ViewData = viewData, TempData = context.Controller.TempData, ViewEngineCollection = ((Controller)context.Controller).ViewEngineCollection }; viewResult.ExecuteResult(context.Controller.ControllerContext); } else response.Write(Data); } else if (request.AcceptTypes.Contains("text/plain")) { response.ContentType = "text/plain"; response.Write(Data); } else if (request.AcceptTypes.Contains("application/json")) { using (JsonTextWriter writer = new JsonTextWriter(response.Output)) { var settings = new JsonSerializerSettings(); if (FormatOutput) settings.Formatting = Newtonsoft.Json.Formatting.Indented; JsonSerializer serializer = JsonSerializer.Create(settings); serializer.Serialize(writer, Data); writer.Flush(); } } else if (request.AcceptTypes.Contains("text/xml")) { response.ContentType = "text/xml"; if (Data != null) { using (var writer = new XmlTextWriter(response.OutputStream, new UTF8Encoding())) { if (FormatOutput) writer.Formatting = System.Xml.Formatting.Indented; XmlSerializer serializer = new XmlSerializer(Data.GetType()); serializer.Serialize(writer, Data); writer.Flush(); } } } else { // just write data as a plain string response.Write(Data); } } } /// <summary> /// Extends Controller with Negotiated() ActionResult that does /// basic content negotiation based on the Accept header. /// </summary> public static class NegotiatedResultExtensions { /// <summary> /// Return content-negotiated content of the data based on Accept header. /// Supports: /// application/json - using JSON.NET /// text/xml - Xml as XmlSerializer XML /// text/html - as text, or an optional View /// text/plain - as text /// </summary> /// <param name="controller"></param> /// <param name="data">Data to return</param> /// <returns>serialized data</returns> /// <example> /// public ActionResult GetCustomers() /// { /// return this.Negotiated( repo.Customers.OrderBy( c=> c.Company) ) /// } /// </example> public static NegotiatedResult Negotiated(this Controller controller, object data) { return new NegotiatedResult(data); } /// <summary> /// Return content-negotiated content of the data based on Accept header. /// Supports: /// application/json - using JSON.NET /// text/xml - Xml as XmlSerializer XML /// text/html - as text, or an optional View /// text/plain - as text /// </summary> /// <param name="controller"></param> /// <param name="viewName">Name of the View to when Accept is text/html</param> /// /// <param name="data">Data to return</param> /// <returns>serialized data</returns> /// <example> /// public ActionResult GetCustomers() /// { /// return this.Negotiated("List", repo.Customers.OrderBy( c=> c.Company) ) /// } /// </example> public static NegotiatedResult Negotiated(this Controller controller, string viewName, object data) { return new NegotiatedResult(viewName, data); } } Output Generation – JSON and XML Generating output for XML and JSON is simple – you use the desired serializer and off you go. Using XmlSerializer and JSON.NET it’s just a handful of lines each to generate serialized output directly into the HTTP output stream. Please note this implementation uses JSON.NET for its JSON generation rather than the default JavaScriptSerializer that MVC uses which I feel is an additional bonus to implementing this custom action. I’d already been using a custom JsonNetResult class previously, but now this is just rolled into this custom ActionResult. Just keep in mind that JSON.NET outputs slightly different JSON for certain things like collections for example, so behavior may change. One addition to this implementation might be a flag to allow switching the JSON serializer. Html View Generation Html View generation actually turned out to be easier than anticipated. Initially I used my generic ASP.NET ViewRenderer Class that can render MVC views from any ASP.NET application. However it turns out since we are executing inside of an active MVC request there’s an easier way: We can simply create a custom ViewResult and populate its members and then execute it. The code in text/html handling code that renders the view is simply this:response.ContentType = "text/html"; if (!string.IsNullOrEmpty(ViewName)) { var viewData = context.Controller.ViewData; viewData.Model = Data; var viewResult = new ViewResult { ViewName = ViewName, MasterName = null, ViewData = viewData, TempData = context.Controller.TempData, ViewEngineCollection = ((Controller)context.Controller).ViewEngineCollection }; viewResult.ExecuteResult(context.Controller.ControllerContext); } else response.Write(Data); which is a neat and easy way to render a Razor view assuming you have an active controller that’s ready for rendering. Sweet – dependency removed which makes this class self-contained without any external dependencies other than JSON.NET. Summary While this isn’t exactly a new topic, it’s the first time I’ve actually delved into this with MVC. I’ve been doing content negotiation with Web API and prior to that with my REST library. This is the first time it’s come up as an issue in MVC. But as I have worked through this I find that having a way to specify both HTML Views *and* JSON and XML results from a single controller certainly is appealing to me in many situations as we are in this particular application returning identical data models for each of these operations. Rendering content negotiated views is something that I hope ASP.NET vNext will provide natively in the combined MVC and WebAPI model, but we’ll see how this actually will be implemented. In the meantime having a custom ActionResult that provides this functionality is a workable and easily adaptable way of handling this going forward. Whatever ends up happening in ASP.NET vNext the abstraction can probably be changed to support the native features of the future. Anyway I hope some of you found this useful if not for direct integration then as insight into some of the rendering logic that MVC uses to get output into the HTTP stream… Related Resources Latest Version of NegotiatedResult.cs on GitHub Understanding Action Controllers Rendering ASP.NET Views To String© Rick Strahl, West Wind Technologies, 2005-2014Posted in MVC  ASP.NET  HTTP   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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• Parallelism in .NET – Part 10, Cancellation in PLINQ and the Parallel class

  - by Reed

  Many routines are parallelized because they are long running processes.  When writing an algorithm that will run for a long period of time, its typically a good practice to allow that routine to be cancelled.  I previously discussed terminating a parallel loop from within, but have not demonstrated how a routine can be cancelled from the caller’s perspective.  Cancellation in PLINQ and the Task Parallel Library is handled through a new, unified cooperative cancellation model introduced with .NET 4.0. Cancellation in .NET 4 is based around a new, lightweight struct called CancellationToken.  A CancellationToken is a small, thread-safe value type which is generated via a CancellationTokenSource.  There are many goals which led to this design.  For our purposes, we will focus on a couple of specific design decisions: Cancellation is cooperative.  A calling method can request a cancellation, but it’s up to the processing routine to terminate – it is not forced. Cancellation is consistent.  A single method call requests a cancellation on every copied CancellationToken in the routine. Let’s begin by looking at how we can cancel a PLINQ query.  Supposed we wanted to provide the option to cancel our query from Part 6: double min = collection .AsParallel() .Min(item => item.PerformComputation()); .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } We would rewrite this to allow for cancellation by adding a call to ParallelEnumerable.WithCancellation as follows: var cts = new CancellationTokenSource(); // Pass cts here to a routine that could, // in parallel, request a cancellation try { double min = collection .AsParallel() .WithCancellation(cts.Token) .Min(item => item.PerformComputation()); } catch (OperationCanceledException e) { // Query was cancelled before it finished } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } Here, if the user calls cts.Cancel() before the PLINQ query completes, the query will stop processing, and an OperationCanceledException will be raised.  Be aware, however, that cancellation will not be instantaneous.  When cts.Cancel() is called, the query will only stop after the current item.PerformComputation() elements all finish processing.  cts.Cancel() will prevent PLINQ from scheduling a new task for a new element, but will not stop items which are currently being processed.  This goes back to the first goal I mentioned – Cancellation is cooperative.  Here, we’re requesting the cancellation, but it’s up to PLINQ to terminate. If we wanted to allow cancellation to occur within our routine, we would need to change our routine to accept a CancellationToken, and modify it to handle this specific case: public void PerformComputation(CancellationToken token) { for (int i=0; i<this.iterations; ++i) { // Add a check to see if we've been canceled // If a cancel was requested, we'll throw here token.ThrowIfCancellationRequested(); // Do our processing now this.RunIteration(i); } } With this overload of PerformComputation, each internal iteration checks to see if a cancellation request was made, and will throw an OperationCanceledException at that point, instead of waiting until the method returns.  This is good, since it allows us, as developers, to plan for cancellation, and terminate our routine in a clean, safe state. This is handled by changing our PLINQ query to: try { double min = collection .AsParallel() .WithCancellation(cts.Token) .Min(item => item.PerformComputation(cts.Token)); } catch (OperationCanceledException e) { // Query was cancelled before it finished } PLINQ is very good about handling this exception, as well.  There is a very good chance that multiple items will raise this exception, since the entire purpose of PLINQ is to have multiple items be processed concurrently.  PLINQ will take all of the OperationCanceledException instances raised within these methods, and merge them into a single OperationCanceledException in the call stack.  This is done internally because we added the call to ParallelEnumerable.WithCancellation. If, however, a different exception is raised by any of the elements, the OperationCanceledException as well as the other Exception will be merged into a single AggregateException. The Task Parallel Library uses the same cancellation model, as well.  Here, we supply our CancellationToken as part of the configuration.  The ParallelOptions class contains a property for the CancellationToken.  This allows us to cancel a Parallel.For or Parallel.ForEach routine in a very similar manner to our PLINQ query.  As an example, we could rewrite our Parallel.ForEach loop from Part 2 to support cancellation by changing it to: try { var cts = new CancellationTokenSource(); var options = new ParallelOptions() { CancellationToken = cts.Token }; Parallel.ForEach(customers, options, customer => { // Run some process that takes some time... DateTime lastContact = theStore.GetLastContact(customer); TimeSpan timeSinceContact = DateTime.Now - lastContact; // Check for cancellation here options.CancellationToken.ThrowIfCancellationRequested(); // If it's been more than two weeks, send an email, and update... if (timeSinceContact.Days > 14) { theStore.EmailCustomer(customer); customer.LastEmailContact = DateTime.Now; } }); } catch (OperationCanceledException e) { // The loop was cancelled } Notice that here we use the same approach taken in PLINQ.  The Task Parallel Library will automatically handle our cancellation in the same manner as PLINQ, providing a clean, unified model for cancellation of any parallel routine.  The TPL performs the same aggregation of the cancellation exceptions as PLINQ, as well, which is why a single exception handler for OperationCanceledException will cleanly handle this scenario.  This works because we’re using the same CancellationToken provided in the ParallelOptions.  If a different exception was thrown by one thread, or a CancellationToken from a different CancellationTokenSource was used to raise our exception, we would instead receive all of our individual exceptions merged into one AggregateException.

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• The Partner Perspective from Oracle OpenWorld 2012 - IDC’s Darren Bibby report

  - by Richard Lefebvre

  Below is IDC’s Darren Bibby report on ‘The Partner Perspective from Oracle OpenWorld 2012’. If you missed the 2012 edition, I trust this will give you the willingness to attend next year one! October 26, 2012 I attended my fourth Oracle OpenWorld earlier in October. I always go in with the lens of, "What's in it for partners this year?" Although it's primarily thought of as a customer event - and yes, the bulk of the almost 50,000 attendees are customers - this year's conference was clearly the largest and most important partner event Oracle has ever run. Oracle PartnerNetwork (OPN) Exchange There were more partner attendees than ever, with Oracle citing somewhere around 5000. But the format for partners this year was different. And it was better. Traditionally, Oracle hosts a one-day only Partner Forum on the Sunday before the customer-focused conference begins. This year, the partner content still began on the Sunday, but the worldwide alliances and channels group created an exclusive track throughout the week, just for partners. It featured content specifically targeted towards partners, and was anchored at a nearby hotel. This was a great move for Oracle. The Oracle PartnerNetwork (OPN) team has been in a tricky position for years in that they have enough partners that they need a landmark event in the year, but perhaps not enough to justify a separate, worldwide, large, partner-only event. Coinciding a four day event with Oracle OpenWorld, where anybody who's anybody in the Oracle world attends anyway, is a good solution. The channels leadership team can build from this success for an even better conference next year. It's expected that they will follow a similar strategy. Cloud Announcements for Partners As for the content, it was primarily about the Cloud. For customers, for VARs, for ISVs, for everyone. There were five key Cloud related announcements for partners at the event: Cloud Builder Specialization. This is one of the first broader Specializations that isn't focused on one unique product. It is a designation for partners that offer design and implementation services for private cloud solutions. As such, it will surely be something that nearly every partner will consider, and many will pursue. New Specializations for Cloud Services. Unlike the broad, almost "strategy-level" Specialization above, there are a group of new product-based "merit badges" for many of the new Cloud offerings. Think about a Specialization for the Cloud version of HCM, for instance. Each of these particular specializations will also have Rapid Start implementation methodologies that allow a partner to offer a fixed scope and fixed price bid to customers. Based on the learnings from Oracle Consulting, this means a partner might be able to deliver Cloud HCM in six weeks for a fixed price. In the end, this means more consistent experiences for Oracle customers. Cloud Resale Program. For those partners who achieve one of these Cloud Specializations, it will mean they can actually resell the subscription-based Cloud product. This is important because it has been somewhat of a rarity in the emerging Cloud channel for partners to be able to "take the paper", take the revenue, do the billing, be first line of support etc. This is an important step for Oracle and one the partners will be happy to see. Cloud Referral Program. For those partners who are not as engaged with these specific Cloud products that the Specializations revolve around, there is a new referral program that provides an incentive to recommend Oracle Cloud products. This one-two punch of referral and resale programs is similar in many ways to other vendors who allow more committed partners to resell, while more casual partners can collect fees. It's the model that seems to work. The key to allow a company to resell a subscription product - something that is inherently delivered directly between the vendor and customer - is trust. Achieving a specialization is a good bar to have to meet. Platform as a Service for ISVs. Leveraging some of the overall announcements made by CEO Larry Ellison around a cloud version of its famous database, Oracle also outlined a new ability for ISVs to build cloud services on its new PaaS offering. Details were less available for this announcement, though it's an expected and fitting play for ISVs comfortable with Oracle technology who can now more easily build out cloud applications. There wasn't much talk of an app store to go along with this, but surely it's in the works. Specializations And "The Gap" Coming back to Specializations, Oracle PartnerNetwork (OPN) has 4600 partners worldwide that hold 20,000 Specializations. These are impressive numbers just three years into the new OPN framework. The actual number of Specializations has also grown significantly, up to 111 today and soon around 125 or so with the new Cloud designations. Oracle may need to look at grouping some of these and creating higher level, broader designations that partners could achieve by earning several Specializations in that group. At 125 and growing, this is a lot. On the top of the pyramid, Hitachi Ltd. successfully became the eleventh partner to make it to the highly prestigious Diamond level. Partner programs partially exist in order to recognize capable partners. And it's more than abundantly clear that the Diamond level does this. But I think Oracle has a gap. Specializations show capability in a very specific product area, and all sizes of partners can achieve these. The next level at which to show a level of expertise is the Advanced Specialization. However, this is a massive step up from the regular Specialization. The advanced level requires 50 people to have certification in that particular product area. Most other industry programs have similar higher level statuses, but none are even close to that number. Whereas a customer who sees an Oracle partner with an advanced specialization can be very sure of capability, there is a gap in that there are hundreds or even thousands of 20-50 person solution providers who are top notch in their area of expertise. They will never get to Advanced due to numbers alone. These boutique partners don't really have a way of showing off their talents in the current program. Advanced may not need to be so high to really show that a company has deep expertise. Overall it was a very successful Oracle OpenWorld for Oracle partners of all sizes. There was progress made on making it a bigger and more relevant event. And also on catching up and maybe even leading in some cases with cloud opportunities for partners.

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• Web Self Service installation on Windows

  - by Rajesh Sharma

  Web Self Service (WSS) installation on windows is pretty straight forward but you might face some issues if deployed under tomcat. Here's a step-by-step guide to install Oracle Utilities Web Self Service on windows.   Below installation steps are done on: Oracle Utilities Framework version 2.2.0 Oracle Utilities Application - Customer Care & Billing version 2.2.0 Application server - Apache Tomcat 6.0.13 on default port 6500 Other settings include: SPLBASE = C:\spl\CCBDEMO22 SPLENVIRON = CCBV22 SPLWAS = TCAT   Follow these steps for a Web Self Service installation on windows: Download Web Self Service application from edelivery.   Copy the delivery file Release-SelfService-V2.2.0.zip from the Oracle Utilities Customer Care and Billing version 2.2.0 Web Self Service folder on the installation media to a directory on your Windows box where you would like to install the application, in our case it's a temporary folder C:\wss_temp.   Setup application environment, execute splenviron.cmd -e <ENVIRON_NAME>   Create base folder for Self Service application named SelfService under %SPLEBASE%\splapp\applications   Install Oracle Utilities Web Self Service   C:\wss_temp\Release-SelfService-V2.2.0>install.cmd -d %SPLEBASE%\splapp\applications\SelfService   Web Self Service installation menu. Populate environment values for each item.   ******************************************************** Pick your installation options: ******************************************************** 1. Destination directory name for installation.             | C:\spl\CCBDEMO22\splapp\applications\SelfService 2. Web Server Host.                                         | CCBV22 3. Web Server Port Number.                                  | 6500 4. Mail SMTP Host.                                          | CCBV22 5. Top Product Installation directory.                      | C:\spl\CCBDEMO22 6.     Web Application Server Type.                         | TCAT 7.     When OAS: SPLWeb OC4J instance name is required.     | OC4J1 8.     When WAS: SPLWeb server instance name is required.   | server1   P. Process the installation. Each item in the above list should be configured for a successful installation. Choose option to configure or (P) to process the installation:  P   Option 7 and Option 8 can be ignored for TCAT.   Above step installs SelfService.war file in the destination directory. We need to explode this war file. Change directory to the installation destination folder, and   C:\spl\CCBDEMO22\splapp\applications\SelfService>jar -xf SelfService.war   Review SelfServiceConfig.properties and CMSelfServiceConfig.properties. Change any properties value within the file specific to your installation/site. Generally default settings apply, for this exercise assumes that WEB user already exists in your application database.   For more information on property file customization, refer to Oracle Utilities Web Self Service Configuration section in Customer Care & Billing Installation Guide.   Add context entry in server.xml located under tomcat-base folder C:\spl\CCBDEMO22\product\tomcatBase\conf   ... <!-- SPL Context -->           <Context path="" docBase="C:/spl/CCBDEMO22/splapp/applications/root" debug="0" privileged="true"/>           <Context path="/appViewer" docBase="C:/spl/CCBDEMO22/splapp/applications/appViewer" debug="0" privileged="true"/>           <Context path="/help" docBase="C:/spl/CCBDEMO22/splapp/applications/help" debug="0" privileged="true"/>           <Context path="/XAIApp" docBase="C:/spl/CCBDEMO22/splapp/applications/XAIApp" debug="0" privileged="true"/>           <Context path="/SelfService" docBase="C:/spl/CCBDEMO22/splapp/applications/SelfService" debug="0" privileged="true"/> ...   Add User in tomcat-users.xml file located under tomcat-base folder C:\spl\CCBDEMO22\product\tomcatBase\conf   <user username="WEB" password="selfservice" roles="cisusers"/>   Note the password is "selfservice", this is the default password set within the SelfServiceConfig.properties file with base64 encoding.   Restart the application (spl.cmd stop | start)   12.  Although Apache Tomcat version 6.0.13 does not come with the admin pack, you can verify whether SelfService application is loaded and running, go to following URL http://server:port/manager/list, in our case it'll be http://ccbv22:6500/manager/list Following output will be displayed   OK - Listed applications for virtual host localhost /admin:running:0:C:/tomcat/apache-tomcat-6.0.13/webapps/ROOT/admin /XAIApp:running:0:C:/spl/CCBDEMO22/splapp/applications/XAIApp /host-manager:running:0:C:/tomcat/apache-tomcat-6.0.13/webapps/host-manager /SelfService:running:0:C:/spl/CCBDEMO22/splapp/applications/SelfService /appViewer:running:0:C:/spl/CCBDEMO22/splapp/applications/appViewer /manager:running:1:C:/tomcat/apache-tomcat-6.0.13/webapps/manager /help:running:0:C:/spl/CCBDEMO22/splapp/applications/help /:running:0:C:/spl/CCBDEMO22/splapp/applications/root   Also ensure that the XAIApp is running.   Run Oracle Utilities Web Self Service application http://server:port/SelfService in our case it'll be  http://ccbv22:6500/SelfService   Still doesn't work? And you get '503 HTTP response' at the time of customer registration?     This is because XAI service is still unavailable. There is initialize.waittime set for a default value of 90 seconds for the XAI Application to come up.   Remember WSS uses XAI to perform actions/validations on the CC&B database.  

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• Top tweets SOA Partner Community – October 2012

  - by JuergenKress

  Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity SOA Community Deploying Fusion Order Demo on 11.1.1.6 by Antony Reynolds http://wp.me/p10C8u-vA leonsmiers ?Cant wait to test it >> 't waiRT @OracleSOA: Case Management patterns, session coverage from #OOW #OracleBPM #ACM #BPM http://bit.ly/OdcZL6 Danilo Schmiedel Bye bye San Francisco. #oow was a great conference in a wonderful city! Thanks! @soacommunity pic.twitter.com/lcYSe9xC OPITZ CONSULTING ?The Journey towards #Oracle #BPM @OpenWorld 2012 - Slides by @t_winterberg & H. Normann: http://ow.ly/edkWE #oow demed Full house at the SOA Customer Advisory Board! #oow12 http://instagr.am/p/QX9B8eLMLS/ Danilo Schmiedel "@whitehorsesnl: Had some great talks with the BPM guys at the DEMOgrounds. It is one of the best things at #oow" -> I agree!! @soacommunity Mark Simpson ?Fusion Middleware Global Innovation Awards: nice to pick up a soa and bpm with our customer. #oow Mark Simpson ?RT @SOASimone: #oraclesoa #oow hands on lab fully booked pic.twitter.com/pwI94Ew7 <--quick, provision some more compute power on the cloud! Oracle SOA ?Join us for BPM and Analytics: Process Dashboards. BAM, and Intelligent OptimizationMoscone South - 308#OracleBPM #OOW Oracle SOA ?Real-time public safety demo! License plate recognition and processing in London via Oracle Event Processing. #oow pic.twitter.com/WufesDBq Marc ?Nice session on customer success stories on #SOA11g on with @SOASimone Pro and cons and architectural overview. #oow pic.twitter.com/bzuhsujm Lucas Jellema Full length Keynote on Middleware #oow : http://medianetwork.oracle.com/video/player/1873556035001 … #oow_amis OracleBlogs ?Why Fusion Middleware matters to Oracle Applications and Fusion Applications customers? http://ow.ly/2stVQ0 OracleBlogs ?Open World Session - BPM, SOA and ADF Combined:Patterns learned from Fusion Applications http://ow.ly/2suhzf Ronald Luttikhuizen ?VENNSTER BLOG | Presentations at OpenWorld 2012 | http://blog.vennster.nl/2012/10/presentations-at-openworld-2012.html … Andrejus Baranovskis @dschmied @soacommunity next OOW for sure, and may be SOA community event ! @soacommunity Danilo Schmiedel ?@andrejusb Thanks Andrejus - I really enjoyed having a session with you at #oow. When is next time :-) ? @soacommunity Lionel Dubreuil ?@soacommunity #oow12 Today-1:15pm-Marriott Marquis Salon 7 Jump-starting Integration with Oracle Foundation Pack http://bit.ly/QKKJzF Ronald Luttikhuizen ?Impression from our fault handling session in OSB and SOA Suite from the audience @soacommunity @gschmutz #oow pic.twitter.com/WSg1Z89E Marc Nice session on Oracle Virtual Assembly for #SOA11g, @soacommunity Works with #exalogic but not required SOA Community ?Send your #soacommunity #oow pictures and blog posts @soacommunity or http://www.facebook.com/soacommunity Enjoy OOW ;-) Jon petter hjulstad Oracle BPM- Big leap forward in 11.1.1.7 ! Whitehorses ?Common BPM Use Cases from Oracle #bpm #oow pic.twitter.com/ofOv04EF Whitehorses ?Oracle BPM 11.1.1.7 top new features. Interesting #oow #oowbenelux pic.twitter.com/HY9QN5un SOA Community Industrialized SOA - topic of Business Technology Magazine http://wp.me/p10C8u-vi orclateamsoa ?A-Team Blog #ateam: The curious case of SOA Human tasks' automatic completion http://ow.ly/1mq6YU Simone Geib Look for this sign #oow #oraclesoa pic.twitter.com/MJsPV4PO Lucas Jellema My summary of Larry Ellison's keynote at #oow on the AMIS Blog: http://technology.amis.nl/2012/10/01/oow-2012-larry-ellisons-keynote-announcements-exa-cloud-database/ … #oow_amis gschmutz ?Join my #oow session "Five Cool Use Cases for the Spring Component" to see the power of Spring and SOA Suite combined! Moscone 310 - 3:15 PM Ronald Luttikhuizen Thanks to @soacommunity for great SOA/BPM dinner event yesterday night! #oow pic.twitter.com/v7x3i0DC OracleBlogs ?OSB, Service Callouts and OQL http://ow.ly/2sq6B2 OracleBlogs ?Cloud and On-Premises Applications Integration using Oracle Integration Adapters http://ow.ly/2sqiDy OracleBlogs ?Adapters, SOA Suite and More @Openworld 2012 http://ow.ly/2srdTg Eric Elzinga ?OSB, Service Callouts and OQL - Part 3, http://see.sc/JodzEx #oracleservicebus Donatas Valys interesting articles about soa industrialization to read #soa #industrialization http://it-republik.de/business-technology/bt-magazin-ausgaben/Industrialized-SOA-000516.html … gschmutz ?“@techsymp: 2012 Symposium Presentation Download Page Now Available! 75% of presentations published. http://www.servicetechsymposium.com ” find mine there.. Oracle BPM Customer Experience and BPM – From Efficiency to Engagement #bpm #oraclebpm #processmanagement #socialbpm http://pub.vitrue.com/Tahi SOA Community ?@soacommunity SOA Community Newsletter September 2012 http://wp.me/p10C8u-wa SOA Community again again again.... it is Oracle Open World 2012 http://wp.me/p10C8u-wk OracleBlogs ?SOA Proactive support http://ow.ly/2smrSJ demed ?@gschmutz on NoSQL at @techsymp http://lockerz.com/s/247601661 demed ?Just finished "#BigData and its impact on #SOA" talk @techsymp. Really enjoyed getting out of beaten path. #london #oep http://lockerz.com/s/247636974 OTNArchBeat ?Need help selling SOA to business stakeholders? Give them this free eBook. #soasuite http://pub.vitrue.com/hsQY SOA Community top Tweets SOA Partner Community &ndash; September 2012 http://wp.me/p10C8u-vc SOA Community Move Data into the grid for scalable, predictable response times http://wp.me/p10C8u-vv ServiceTechSymposium ?The September issue of the Service Technology Magazine is now published with six new items! Read them at http://www.servicetechmag.com Marc ?Reviewed @Packt_OracleFMW new book on SOA11g administration! Very good ! http://tinyurl.com/8pzd5ww SOA Community ?BPM Solution Catalogue&ndash;promote your process templates http://wp.me/p10C8u-vt OTNArchBeat ?BPM ADF Task forms: Checking whether the current user is in a BPM Swimlane | @ChrisKarlChan http://pub.vitrue.com/aPMG OTNArchBeat ?Cloud, automation drive new growth in SOA governance market | @JoeMcKendrick http://pub.vitrue.com/hNPv Simon Haslam ?Looking for "oak style"(!) advanced content but you're a middleware specialist? See #ukoug2012 #middlewaresunday http://2012.ukoug.org/default.asp?p=9355 … Simon Haslam ?The #ukoug2012 agenda is "go, go, go!" (as Murray would say!) http://2012.ukoug.org/agendagrid Germán Gazzoni SOA Spezial II verfügbar – Industralized SOA: Die überarbeitete und ergänzte Neuauflage des SOA Spezial Sonderhe... http://bit.ly/PAWwN9 Oracle SOA ?Flip thru new interactive "Oracle SOA Suite eBook-In the Customers Words" #middleware #soa #oraclesoa http://pub.vitrue.com/NzFZ SOA Community Follow SOA Community on Facebook http://www.facebook.com/soacommunity #soacommunity #opn SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Community twitter,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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• Chock-full of Identity Customers at Oracle OpenWorld

  - by Tanu Sood

    Oracle Openworld (OOW) 2012 kicks off this coming Sunday. Oracle OpenWorld is known to bring in Oracle customers, organizations big and small, from all over the world. And, Identity Management is no exception. If you are looking to catch up with Oracle Identity Management customers, hear first-hand about their implementation experiences and discuss industry trends, business drivers, solutions and more at OOW, here are some sessions we recommend you attend: Monday, October 1, 2012 CON9405: Trends in Identity Management 10:45 a.m. – 11:45 a.m., Moscone West 3003 Subject matter experts from Kaiser Permanente and SuperValu share the stage with Amit Jasuja, Snior Vice President, Oracle Identity Management and Security to discuss how the latest advances in Identity Management are helping customers address emerging requirements for securely enabling cloud, social and mobile environments. CON9492: Simplifying your Identity Management Implementation 3:15 p.m. – 4:15 p.m., Moscone West 3008 Implementation experts from British Telecom, Kaiser Permanente and UPMC participate in a panel to discuss best practices, key strategies and lessons learned based on their own experiences. Attendees will hear first-hand what they can do to streamline and simplify their identity management implementation framework for a quick return-on-investment and maximum efficiency. CON9444: Modernized and Complete Access Management 4:45 p.m. – 5:45 p.m., Moscone West 3008 We have come a long way from the days of web single sign-on addressing the core business requirements. Today, as technology and business evolves, organizations are seeking new capabilities like federation, token services, fine grained authorizations, web fraud prevention and strong authentication. This session will explore the emerging requirements for access management, what a complete solution is like, complemented with real-world customer case studies from ETS, Kaiser Permanente and TURKCELL and product demonstrations. Tuesday, October 2, 2012 CON9437: Mobile Access Management 10:15 a.m. – 11:15 a.m., Moscone West 3022 With more than 5 billion mobile devices on the planet and an increasing number of users using their own devices to access corporate data and applications, securely extending identity management to mobile devices has become a hot topic. This session will feature Identity Management evangelists from companies like Intuit, NetApp and Toyota to discuss how to extend your existing identity management infrastructure and policies to securely and seamlessly enable mobile user access. CON9491: Enhancing the End-User Experience with Oracle Identity Governance applications 11:45 a.m. – 12:45 p.m., Moscone West 3008 As organizations seek to encourage more and more user self service, business users are now primary end users for identity management installations.  Join experts from Visa and Oracle as they explore how Oracle Identity Governance solutions deliver complete identity administration and governance solutions with support for emerging requirements like cloud identities and mobile devices. CON9447: Enabling Access for Hundreds of Millions of Users 1:15 p.m. – 2:15 p.m., Moscone West 3008 Dealing with scale problems? Looking to address identity management requirements with million or so users in mind? Then take note of Cisco’s implementation. Join this session to hear first-hand how Cisco tackled identity management and scaled their implementation to bolster security and enforce compliance. CON9465: Next Generation Directory – Oracle Unified Directory 5:00 p.m. – 6:00 p.m., Moscone West 3008 Get the 360 degrees perspective from a solution provider, implementation services partner and the customer in this session to learn how the latest Oracle Unified Directory solutions can help you build a directory infrastructure that is optimized to support cloud, mobile and social networking and yet deliver on scale and performance. Wednesday, October 3, 2012 CON9494: Sun2Oracle: Identity Management Platform Transformation 11:45 a.m. – 12:45 p.m., Moscone West 3008 Sun customers are actively defining strategies for how they will modernize their identity deployments. Learn how customers like Avea and SuperValu are leveraging their Sun investment, evaluating areas of expansion/improvement and building momentum. CON9631: Entitlement-centric Access to SOA and Cloud Services 11:45 a.m. – 12:45 p.m., Marriott Marquis, Salon 7 How do you enforce that a junior trader can submit 10 trades/day, with a total value of $5M, if market volatility is low? How can hide sensitive patient information from clerical workers but make it visible to specialists as long as consent has been given or there is an emergency? How do you externalize such entitlements to allow dynamic changes without having to touch the application code? In this session, Uberether and HerbaLife take the stage with Oracle to demonstrate how you can enforce such entitlements on a service not just within your intranet but also right at the perimeter. CON3957 - Delivering Secure Wi-Fi on the Tube as an Olympics Legacy from London 2012 11:45 a.m. – 12:45 p.m., Moscone West 3003 In this session, Virgin Media, the U.K.’s first combined provider of broadband, TV, mobile, and home phone services, shares how it is providing free secure Wi-Fi services to the London Underground, using Oracle Virtual Directory and Oracle Entitlements Server, leveraging back-end legacy systems that were never designed to be externalized. As an Olympics 2012 legacy, the Oracle architecture will form a platform to be consumed by other Virgin Media services such as video on demand. CON9493: Identity Management and the Cloud 1:15 p.m. – 2:15 p.m., Moscone West 3008 Security is the number one barrier to cloud service adoption.  Not so for industry leading companies like SaskTel, ConAgra foods and UPMC. This session will explore how these organizations are using Oracle Identity with cloud services and how some are offering identity management as a cloud service. CON9624: Real-Time External Authorization for Middleware, Applications, and Databases 3:30 p.m. – 4:30 p.m., Moscone West 3008 As organizations seek to grant access to broader and more diverse user populations, the importance of centrally defined and applied authorization policies become critical; both to identify who has access to what and to improve the end user experience.  This session will explore how customers are using attribute and role-based access to achieve these goals. CON9625: Taking control of WebCenter Security 5:00 p.m. – 6:00 p.m., Moscone West 3008 Many organizations are extending WebCenter in a business to business scenario requiring secure identification and authorization of business partners and their users. Leveraging LADWP’s use case, this session will focus on how customers are leveraging, securing and providing access control to Oracle WebCenter portal and mobile solutions. Thursday, October 4, 2012 CON9662: Securing Oracle Applications with the Oracle Enterprise Identity Management Platform 2:15 p.m. – 3:15 p.m., Moscone West 3008 Oracle Enterprise identity Management solutions are designed to secure access and simplify compliance to Oracle Applications.  Whether you are an EBS customer looking to upgrade from Oracle Single Sign-on or a Fusion Application customer seeking to leverage the Identity instance as an enterprise security platform, this session with Qualcomm and Oracle will help you understand how to get the most out of your investment. And here’s the complete listing of all the Identity Management sessions at Oracle OpenWorld.

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• B2B and B2C alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

  - by Katrina Gosek

  We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester Research, Inc.’s first Commerce Wave focused on B2B, “The Forrester Wave™: B2B Commerce Suites, Q4 2013,” released earlier this month. We believe that the report validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, we feel that the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: front-office content, community, and commerce features that meet customer expectations for 24x7x365 ordering, real-time customer service, and expedited shipping — both online and on mobile devices: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). It seems that this market momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management. Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery. We would like to expand on each of these 3 areas: As Forrester suggests, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.  On the topic of web content management, we were pleased to see Forrester cite Oracle’s differentiated digital experience capability in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one. So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle certainly has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we'll address in an exciting new release planned for the next 12 months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP. To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: -       2013 B2B Commerce Trends Report -       B2B Commerce Whitepaper: Consumerization, Complexity, Change -       B2B Commerce Webcast: What Industry Trend Setters Do Right -       Internet Retailer, Web Drives Sales for B2B Companies -       Internet Retailer Article, The Web Means Business: B2B Companies Beef Up Their Websites,        borrowing from b2c retailers and breaking new ground -       Internet Retailer Article, B2B e-Commerce is poised for growth

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• Prioritizing Product Features

  - by Robert May

  A very common task in Agile Environments is prioritization.  Teams that are functioning well will prioritize new features, old features, the backlog, and any other source of stories for the team, and they’ll do it regularly. Not all teams are good at prioritizing according to the real return on investment that building stories will yield to the company.  This is unfortunate.  Too often, teams end up building features that are less valuable, and everyone seems to know it except perhaps the product owner!  Most features built into software are never even used.  Clearly, not much return for features that go unused. So how does a company avoid building features that add little value to the company?  This is a tough question to answer, but usually, this prioritization starts at the top with the executives of the company.  After all, they’re responsible for the overall vision of the company. Here’s what I recommend: Know your market. Know your customers and users. Know where you’re going and what you want to achieve. Implement the Vision Know Your Market We often see companies that don’t know their market.  Personally, I’m surprised by this.  These companies don’t know who their competitors are, don’t know what features make their product desirable in the market, and in many cases, get by with saying, “I’ve been doing this for XX years.  I know what the market wants!”  In many cases, they equate “marketing” with “advertising” and don’t understand the difference. This is almost never true.  Good companies will spend significant amounts of time and money finding out who they’re competing against and what makes their competitors successful in the marketplace.  Good companies understand that marketing involves more than just advertising.  Often, marketing is mostly research and analysis, not sales.  Until you understand your market, you cannot know what features will give you the best return on your investment dollar. Good companies have a marketing department and can answer the next important step which is to know your customers and your users. Know your Customers and Users First, note that I included both customers and users.  They’re often not the same thing.  Users use the product that you build.  Customers buy the product that you build.  It’s a subtle difference, but too often, I’ve seen companies that focus exclusively on one or the other and are not successful simply because they ignore an important part of the group. If your company is doing appropriate marketing, you know that these are two different aspects of your product and that both deserve attention to have a product that is successful in your target market.  Your marketing department should be spending a lot of time understanding these personas and then conveying that information to the company. I’m always surprised when development teams think that they can build a product that people want to use without understanding the users of that product.  Developers think differently than most people in the world.  They know what the computer is doing.  The computer isn’t magic to them.  So when they assume that they know how to build something, they bring with them quite a bit of baggage.  Never assume that you know your customer unless you’re regularly having interaction with them.  Also, don’t just leave this to Marketing or Product Management.  Take them time to get your developers out with the customers as well.  Developers are very smart people, and often, seeing how someone uses their software inspires them to make a much better product. Very often, because the users and customers aren’t know, teams will spend a significant amount of time building apps that are super flexible and configurable so that any possible combination of feature can be used.  This demonstrates a clear lack of understanding of the customer.  Most configuration questions can quickly be answered by talking to the customer.  In most cases, if your software requires significant setup and configuration before its usable, you probably don’t know your customers and users very well. Until you know your customers, you cannot know what features will be most valuable to your customers and you cannot build those features in a way that your customers can use. Know Where You’re Going and What You Want to Achieve Many companies suffer from not having a plan.  Executives will tell the team to make them a plan.  The team, not knowing their market and customers and users, will come up with a plan that doesn’t reflect reality and doesn’t consider ROI.  Management then wonders why the product is doing poorly in the market place. Instead of leaving this up to the teams, as executives, work with Marketing to understand what broad categories of features will sell the most product in the marketplace.  Then, once you’ve determined that, give this vision to the team and let them run with it.  Revise the vision as needed, but avoid changing streams frequently.  Sure, sometimes you need to, but often, executives will change priorities many times a month, leading to nothing more than confusion.  If the team has a vision, they’ll be able to execute that vision far better than they could otherwise. By knowing what products are most important, you can set budgetary goals and guidelines that will help you achieve the vision that was created. Implement the Vision Creating the vision is often where the general executives stop participating in the plan.  The team is responsible for implementing that vision.  Executives should attend showcases and and should remain aware of the progress that the team is making towards meeting the vision, however. Once a broad vision has been created, the team should break that vision down into minimal market features (MMF).  These MMFs should be sized using story points so that, using the team’s velocity, an estimated cost can be determined for each feature.  The product management team should then try to quantify the relative value of the MMFs based on customer feedback and interviews.  Once the value and cost of creating the feature is understood, a return on investment can be calculated.  The features should then be prioritized with the MMF’s that have the highest value and lowest cost rising to the top of features to implement.  Don’t let politics get in the way! Once the MMF’s have been prioritized, they should go through release planning to schedule them for implementation. Conclusion By having a good grasp on the strategy of the company, your Agile teams can be much more effective.  Each and every story the team is implementing will roll up into features that matter to the company and provide ROI to them.  The steps outlined in this post should be repeated on a regular basis.  I recommend reviewing them at least once per quarter to make sure that the vision hasn’t shifted and that the teams are still working on what matters most to the company. Technorati Tags: Agile,Product Owner,ROI

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• Speaker at the German Visual FoxPro Developer Conference 2004

  The following is an excerpt from the UniversalThread conference coverage of the German Visual FoxPro Developer Conference 2004 written by Hans-Otto Lochmann, Armin Neudert and myself. TRACK Active FoxPro Pages Back in 1996 Peter Herzog invented a FoxPro based solution to provide intranet capabilities for one of his customers. Nearly at the same time Rick Strahl had the same task and created WestWind Web Connection (WWWC). The aspect that developers have to have a full Visual FoxPro development environment to create WWWC solutions was the starting point of a "personal sportive competition" of Peter to write his own solution. But the main aspect has to be that it doesn't rely on a full VFP version in order to run. The VFP runtime should enough and the source code has to be compiled and interpreted on the fly. So, as Microsoft released Active Server Pages a name for Peter's solution was found: Active FoxPro Pages (AFP). During the years many drawbacks, design aspects as well as technological hassles forced ProLib Software to refactor the product. This way many limits like DCOM configuration, file-based information transfer between Web server and AFP, missing features (like upload forms or other Web servers than IIS) and extensibility were eliminated. As a consequence ProLib Software decided to rewrite Active FoxPro Pages in mid of 2002 completely. Christof Wollenhaupt, before his marriage known as Christof Lange, and Jochen Kirstätter had to solve this task. AFP 3.0 was officially released at German Devcon in November 2002. Today AFP has six distributors world-wide and there is a lot more information available online than before version 3.0. Directly after a short welcome speech by Rainer Becker, Jochen Kirstätter - aka JoKi - opened today's AFP track and introduced the basic concepts how Active FoxPro Pages works in general, explained the AFP terminilogy and every single component, and presented a small Walk-Through about how to write an AFP-based Web solution. Actually his presentation slides themselves were an AFP Web application. This way it was easy to integrate accompanying AFP samples on the fly. Additionally it was shown that no Visual FoxPro development environment is needed to create a Web application. A simple text editor like NotePad or any WYSIWYG editor on the market is usable to fullfil customer's requirements.Welcome at least two new speakers - Nina Schwanzer and Bernhard Reiter. Both are working at ProLib Software and this year's conference is their first time as speakers. And they did their job very well. The whole session was kind of a "ping pong" game and those two complemented each other to keep the audience in tension. First, they described typical requirements a modern desktop application should fullfil - online registration and activation, auto-update capabilities, or even frontend to administer a Web application on a remote system via internet, and explained how possible solutions like Web Services (using the SOAP interface), DCOM, and even .NET might solve those requirements. But any of those ways has different drawbacks like complicated installation or configuration, or extraordinary download sizes. Next, they introduced a technology they developed and used in a customer's project: Active FoxPro Pages Remote Procedure Call (AFP RPC). [...]   In the next session JoKi described how to extend Active FoxPro Pages. On the one hand AFP provides a plugin interface, and on the other hand any addon for Visual FoxPro might be usable as well. During the first half he spoke about the plugin interface and wrote live a new AFP extension - the Devcon plugin. Later he questioned any former step and showed that a single AFP document may solve the problem as well. So, developing extensions is only interesting if they are re-usable and generic. At the end he talked about multiple interfaces for the same business logic. For instance plain VFP class, COM server and .NET integration. Currently there are several specialized AFP extensions for sending mail, for using cryptographic routines (ie. based on .NET classes), or enhanced methods to handle HTML/XML strings.Rainer Becker and Peter Herzog introduced a new development for Visual Extend (VFX) - an AFP form builder. With this builder creating an AFP Web form designed with Visual FoxPro's form designer was a matter of seconds. The builder itself is currently in pre-release status and will be part of the VFX framework in the future. It was very impressive to see that the whole design of a form as well as most parts of its functionality were exported to a combination of HTML, JavaScript and Active FoxPro Pages. At half-time Jürgen "wOOdy" Wondzinski and JoKi changed places with Rainer and Peter, and presented some Web solutions in AFP. [...] Visual FoxPro 9.0 und Linux Is Linux still a topic for Visual FoxPro developers based on the activities during this year? In his session Jochen Kirstätter - aka JoKi - went not through the technical steps and requirements on how to setup and run FoxPro on a Linux client. Instead, he explained what Linux actually is, and talked about the high variety of distributions. In fact there are a lot of distributions around but since some several years there are some specialized ones available: Live Distributions (aka LiveCDs).The intension of LiveCDs is to run a full-featured Linux operating system on any personal computer directly from a bootable medium, like CD, DVD, or even USB memory stick, without installation on a hard disk. One of the first Linux LiveCDs was made by Klaus Knopper and is well-known as Knoppix. Today, many other LiveCDs are based on the concepts of Knoppix. During the session Jochen booted Morphix, a very light-weighted LiveCD, on his notebook, and actually showed the attendees that testing and playing around with Linux is absolutely easy. Running a text processing application swept away most of the contrary aspects the audience had. Okay, where is the part about FoxPro? Well, there are several scenarios a customer might require usage of Linux, and actually with all of them FoxPro could deal with. I guess that one of the more common ones is the situation that a customer has a heterogeneous intranet with Windows clients and Linux servers, i.e. Windows XP Professional and any Linux distribution on their servers. Even in this scenario there are two variants hidden! Why? Well, on the one hand there is a software package called Samba, that provides Windows server capabilities to a Linux system, and on the other hand there are several SQL servers for Linux, like PostgreSQL, DB2 and MySQL. Either way, FoxPro is able to deal with these scenarios, but you as developer have to know what you are talking about with your customers. And even if there's no Windows operating system, you are able to provide a FoxPro-based solution. Using the wine library - wine stands for Wine Is Not an Emulator - you are able to run your VFP applications on Linux clients, too; but not without reading VFP's EULA. Licenses were also part the session, and Jochen discussed the meaning of Open Source and its misunderstanding throughout most developers. Open Source does not mean that it's without a fee. Instead, it stands for access to the source code of an application or tool. And, VFP itself is one of the best samples to explain Open Source due to fact that since years, VFP is shipped with the xSource.zip archive. [...]

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• New Features in ASP.NET Web API 2 - Part I

  - by dwahlin

  I’m a big fan of ASP.NET Web API. It provides a quick yet powerful way to build RESTful HTTP services that can easily be consumed by a variety of clients. While it’s simple to get started using, it has a wealth of features such as filters, formatters, and message handlers that can be used to extend it when needed. In this post I’m going to provide a quick walk-through of some of the key new features in version 2. I’ll focus on some two of my favorite features that are related to routing and HTTP responses and cover additional features in a future post.   Attribute Routing Routing has been a core feature of Web API since it’s initial release and something that’s built into new Web API projects out-of-the-box. However, there are a few scenarios where defining routes can be challenging such as nested routes (more on that in a moment) and any situation where a lot of custom routes have to be defined. For this example, let’s assume that you’d like to define the following nested route:   /customers/1/orders   This type of route would select a customer with an Id of 1 and then return all of their orders. Defining this type of route in the standard WebApiConfig class is certainly possible, but it isn’t the easiest thing to do for people who don’t understand routing well. Here’s an example of how the route shown above could be defined:   public static class WebApiConfig { public static void Register(HttpConfiguration config) { config.Routes.MapHttpRoute( name: "CustomerOrdersApiGet", routeTemplate: "api/customers/{custID}/orders", defaults: new { custID = 0, controller = "Customers", action = "Orders" } ); config.Routes.MapHttpRoute( name: "DefaultApi", routeTemplate: "api/{controller}/{id}", defaults: new { id = RouteParameter.Optional } ); GlobalConfiguration.Configuration.Formatters.Insert(0, new JsonpFormatter()); } } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; }   With attribute based routing, defining these types of nested routes is greatly simplified. To get started you first need to make a call to the new MapHttpAttributeRoutes() method in the standard WebApiConfig class (or a custom class that you may have created that defines your routes) as shown next:   public static class WebApiConfig { public static void Register(HttpConfiguration config) { // Allow for attribute based routes config.MapHttpAttributeRoutes(); config.Routes.MapHttpRoute( name: "DefaultApi", routeTemplate: "api/{controller}/{id}", defaults: new { id = RouteParameter.Optional } ); } } Once attribute based routes are configured, you can apply the Route attribute to one or more controller actions. Here’s an example:   [HttpGet] [Route("customers/{custId:int}/orders")] public List<Order> Orders(int custId) { var orders = _Repository.GetOrders(custId); if (orders == null) { throw new HttpResponseException(new HttpResponseMessage(HttpStatusCode.NotFound)); } return orders; }   This example maps the custId route parameter to the custId parameter in the Orders() method and also ensures that the route parameter is typed as an integer. The Orders() method can be called using the following route: /customers/2/orders   While this is extremely easy to use and gets the job done, it doesn’t include the default “api” string on the front of the route that you might be used to seeing. You could add “api” in front of the route and make it “api/customers/{custId:int}/orders” but then you’d have to repeat that across other attribute-based routes as well. To simply this type of task you can add the RoutePrefix attribute above the controller class as shown next so that “api” (or whatever the custom starting point of your route is) is applied to all attribute routes: [RoutePrefix("api")] public class CustomersController : ApiController { [HttpGet] [Route("customers/{custId:int}/orders")] public List<Order> Orders(int custId) { var orders = _Repository.GetOrders(custId); if (orders == null) { throw new HttpResponseException(new HttpResponseMessage(HttpStatusCode.NotFound)); } return orders; } }   There’s much more that you can do with attribute-based routing in ASP.NET. Check out the following post by Mike Wasson for more details.   Returning Responses with IHttpActionResult The first version of Web API provided a way to return custom HttpResponseMessage objects which were pretty easy to use overall. However, Web API 2 now wraps some of the functionality available in version 1 to simplify the process even more. A new interface named IHttpActionResult (similar to ActionResult in ASP.NET MVC) has been introduced which can be used as the return type for Web API controller actions. To return a custom response you can use new helper methods exposed through ApiController such as: Ok NotFound Exception Unauthorized BadRequest Conflict Redirect InvalidModelState Here’s an example of how IHttpActionResult and the helper methods can be used to cleanup code. This is the typical way to return a custom HTTP response in version 1:   public HttpResponseMessage Delete(int id) { var status = _Repository.DeleteCustomer(id); if (status) { return new HttpResponseMessage(HttpStatusCode.OK); } else { throw new HttpResponseException(HttpStatusCode.NotFound); } } With version 2 we can replace HttpResponseMessage with IHttpActionResult and simplify the code quite a bit:   public IHttpActionResult Delete(int id) { var status = _Repository.DeleteCustomer(id); if (status) { //return new HttpResponseMessage(HttpStatusCode.OK); return Ok(); } else { //throw new HttpResponseException(HttpStatusCode.NotFound); return NotFound(); } } You can also cleanup post (insert) operations as well using the helper methods. Here’s a version 1 post action:   public HttpResponseMessage Post([FromBody]Customer cust) { var newCust = _Repository.InsertCustomer(cust); if (newCust != null) { var msg = new HttpResponseMessage(HttpStatusCode.Created); msg.Headers.Location = new Uri(Request.RequestUri + newCust.ID.ToString()); return msg; } else { throw new HttpResponseException(HttpStatusCode.Conflict); } } This is what the code looks like in version 2:   public IHttpActionResult Post([FromBody]Customer cust) { var newCust = _Repository.InsertCustomer(cust); if (newCust != null) { return Created<Customer>(Request.RequestUri + newCust.ID.ToString(), newCust); } else { return Conflict(); } } More details on IHttpActionResult and the different helper methods provided by the ApiController base class can be found here. Conclusion Although there are several additional features available in Web API 2 that I could cover (CORS support for example), this post focused on two of my favorites features. If you have .NET 4.5.1 available then I definitely recommend checking the new features out. Additional articles that cover features in ASP.NET Web API 2 can be found here.

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• Product Development Investment: A Measure of Vendor Performance

  - by Jim Mcglothlin

  The relationship between a large, complex organization and its key suppliers of information technology is normally more than just "strategic". Expectations about the duration of the relationship typically exceed 20 years. Enterprise applications and technology infrastructure are not expected to be changed out like petunias. So how would you rate the due diligence processes as performed in Higher Education when selecting critical, transformational information technology? My observation: I see a lot of effort put into elaborate demonstration of basic software functionality. I see a lot of attention paid to the cost element of technology acquisition, including the contracted cost of implementation consulting services. But the factor that receives only cursory analysis and due diligence is long-term performance--the ability of a vendor to grow, expand, and develop, and bring its customers along with it. So what should you look for in a long-term IT supplier? Oracle has a public track record for product development. The annual investment has been on a run rate of almost $3 Billion organic product development. Oracle's well-publicized acquisitions and mergers have been supplemental to its R&D. This is important for Higher Education. Another meaningful way to evaluate a company is to look at the tangible track record of enhancement. Consider the Oracle-PeopleSoft enterprise business platform since acquired by Oracle 6 years ago: Product or Technology Enhancement Customer or User Impact Service Oriented Architecture (SOA) 300+ new web services delivered in versions 9.0 & 9.1 provide flexibility, so that customers can integrate PeopleSoft with other applications. Campus Solutions has added Admissions and Constituent Web Services. Constituent Relationship Management PeopleSoft CRM 9.1 for Higher Education introduced new process flows for student recruiting and retention to support "Student Success" initiatives. A 360 view of the constituent is now delivered, and the concept of a single-stop Student Services Center is now in CRM 9.1 with tight integration to PeopleSoft Campus Solutions. Human Capital Management Contract Pay for Education, with flexibility for configuration and calculation, has been extended in HCM 9.1. New chartfield integration among Project Costing - Time & Labor - Payroll to serve the labor distribution requirements for Grants / Sponsored Research. Talent Management PeopleSoft 9.0 and 9.1 feature an integrated talent management approach centered on definitions in "Profile Manager", with all new usability improvements. Internal and external candidate pools, and the entire recruitment process, are driven by delivered configurable selection and on-boarding processes. Interview scheduling, and online job offers are newly delivered processes. Performance Management PeopleSoft HCM ePerformance 9.1 will include significant new functionality designed to help organizations more effectively align business objectives with employee goals. Using an Organization Chart view, your business goals can flow down to become tangible objectives per employee. Succession Planning / Workforce Development New in HCM 9.0, enhanced in 9.1, is a planning capability for regular or unusual (major organizational change) succession of internal or external candidates. PeopleSoft supports employee-based career planning, which ultimately increases the integrity of the succession planning process (identify their career needs, plans, preferences, and interests). Dashboards / Oracle Business Intelligence Application Suite Oracle Human Resources Analytics provides the workforce information foundation that integrates data from HR functional areas and Finance. Oracle Human Resources Analytics delivers 9 dashboards and over 200 reports. Provide your HR professionals and front-line managers the tools to analyze workforce staffing, retention, productivity, to better source high-quality applicants, and to reduce absence costs. Multi-year Planning and Commitment Control External funding sources, especially Grants, require a multi-year encumbrance business process. PeopleSoft HCM 9.1 adds multi-year funding and commitment control, including budget checking. The newly designed Real Time Budget Checking will provide the customer with an updated snapshot of their budget and encumbrances at any given time. Position Budgeting with Hyperion Hyperion Planning world-class products now include delivered integration to PeopleSoft HCM. Position Budgeting is available in the new Public Sector Planning module of Hyperion. Web 2.0 features for the latest in usability PeopleSoft 9.1 features a contemporary internet user experience: Partial-page refreshing Drag and drop pagelets New menu structure Navigation pagelets Modal popup message windows Favorites & recently used links Type-ahead Drag and drop grid columns, pop-out grids Portal Workspaces Enterprise 2.0 for your collaborative web communities, using new content management, along with Wikis, blogs, and discussion forums in PeopleSoft Portal 9.1. PeopleTools enhanced by Oracle Fusion Middleware Standards-based tools have been added to the PeopleTools application infrastructure: BI (XML) Publisher, Java tools. Certified for use with PeopleSoft: Oracle Business Intelligence (OBIEE), Oracle Enterprise Manager, Oracle Weblogic Server, Oracle SOA Suite. Hosting for PeopleSoft applications A solid new deployment option: Oracle On Demand remote hosting center for high scalability, security, and continuity of operations. Business Process Outsourcing (BPO) for HCM / Payroll functions Partnership with AT&T provides hosting of HR/Payroll application along with payroll business process operations, and subscription-based service fees (SaaS). AT&T BPO full service includes pay sheet processing, bank and 3rd party file transfer, payroll tax handling, etc. Continuous Delivery Model Feature Packs provide faster time-to-benefit; new features become available in PeopleSoft 9.1 (or Campus Solutions 9.0) without need to perform upgrade. Golden person data model across all campus applications Oracle Higher Education Constituent Hub provides synchronization and data governance of person data across any application, e.g. HR/ Payroll, Student Information System, Housing, Emergency Contact, LMS, CRM. Oracle's aggressive enhancement plans within the "Applications Unlimited" program continue, as new functionality is under development for a new version of a PeopleSoft release planned for 2012. Meanwhile, new capabilities are planned on an annual basis in Feature Packs. PeopleSoft just delivered the HCM 2010 Feature Pack and another is planned for 2011. In February we plan to have over 100 customers from our Customer Advisory Boards at our PeopleSoft Development Center in California to review designs for all of these releases. For those of you near New York City The investment and progressive development story described above is the subject of an Oracle road show event on February 9, 2011. Charting Your Course with Oracle Applications is a global event series designed to help business and IT executives assess the impact of new inflection points on their business and applications roadmap: changing workforces, shifting customer and constituent bases, and increased volatility. Learn how innovations ranging from new deployment models like cloud computing to the introduction of social applications and smart devices are delivering results across all areas of business and industry. THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT.

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