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• 550 relay not permitted

  - by Nick Swan

  Hi, we are using Fogbugz on our server to do customer support emails. Occasionally though we get errors coming back when sending emails of: 550 relay not permitted This seems to happen at random though, sometimes sending an email to a person works, next time to the same person it'll bounce back. I've tried setting up reverse DNS with the server host and creating the SPF record in GoDaddy but we still get some of these errors. Is there anything else I can do, and is there a way of testing these are actually configured correctly? Many thanks, Nick

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• Exchange mail users cannot send to certain lists

  - by blsub6

  First of all, everyone's on Exchange 2010 using OWA I have a dynamic distribution list that contains all users in my domain called 'staff'. I can send to this list, other people can send to this list, but I have one user that cannot send to this list. Sending to this list gives the user an email back with the error: Delivery has failed to these recipients or groups: Staff The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk. and then a bunch of diagnostic information that I don't want to paste here because I don't want to have to censor all of the sensitive information contained (lazy) Can you guys throw me some possible reasons why this would happen? If there are an innumerable number of reasons, where should I start to troubleshoot this? EDIT One Exchange server inside the network that acts as a transport server, client access server and mailbox server and one Edge Transport server in the DMZ.

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• Changing SPF (Sender Policy Framework) record for Google Apps

  - by bobo

  My boss asked me to set up Google Apps for a client and basically I have done everything including setting up MX records in DirectAdmin and re-creating the email accounts in Google Apps. I also sent a few test emails to ensure that it actually works and it seems fine. But then I discovered this article talking about changing the SPF record for the domain. http://www.google.com/support/a/bin/answer.py?answer=178723 After reading the introduction I think it would be better for me to change the SPF record according to this article. So I logged in to the DirectAdmin and navigated to the DNS management, and then I found that there's already a TXT SPF record there: v=spf1 a mx a:spf.cabin.com.hk include:gmail.com -all And it looks like it's already including gmail.com, but according to the article it should be: _spf.google.com rather than: gmail.com I dare not to change it before I understand what this record actually means. What would you do with this record if you were me?

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• Prevent Sending Spam with my Yahoo Account?

  - by Mohammad

  Today morning I found my Yahoo Mail account sent several emails with Subject re: and this body : this is crazy you should give it a look http://www.wanews15.net/biz/?news=9080205 to all my contact emails !!! I have Eset Nod32(Up to date) Anti Virus, but it couldn't find any thing. I've installed Microsoft Security Essential and it could find a virus. I remove it and I change my mail password. What happened to my Yahoo Mail Account and what should I do ? Edit : My email password was 12 characters and I couldn't remember it , so I'm using RoboForm. Is it possible that my Roboform password divulge. !!! Edit 2 : I've changed my yahoo mail password, but this morning I received Failure Notice for sending mail to some invalid mail addresses again, but there is a different this time, the sent mails didn't exist in my Sent Box. Is it a good thing or I have to do something else ?

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• "Thunderbird is already running" error every time I try to start Thunderbird, even if it is not running

  - by Robert

  I cannot open Thunderbird. The process isn't running, but when I click on the icon, I get the the following error: Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird process, or restart your system. I've tried the following: Ending the task in Task Manager Deleting parent.lock Uninstalling Thunderbird Uninstalling Firefox Running Thunderbird in software "safe mode" and Windows safe mode What can I do to fix this problem? The problem looks more serious than expected. I do not see any Mail folder in my profile at C:\Users\your-username\AppData\Mozilla\Thunderbird. I think I lost my email.

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• Change Envelope From to match From header in Postfix

  - by lid

  I am using Postfix as a gateway for my domain and need it to change or rewrite the Envelope From address to match the From header. For example, the From: header is "[email protected]" and the Envelope From is "[email protected]". I want Postfix to make the Envelope From "[email protected]" before relaying it on. I took a look at the Postfix Address Rewriting document but couldn't find anything that matched my use case. (In case you're curious why I need to do this: Gmail uses the same Envelope From when sending from a particular account, no matter which From: address you choose to use. I would prefer not to disclose the account being used to send the email. Also, it messes with SPF/DMARC domain alignment - see 4.2.2 of the DMARC draft spec.)

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• Outlook rules not working together

  - by JBurace

  I have multiple Outlook (2010) rules and these 2 are having issues together: Rule 1: Apply this rule after the message arrives with blahname in the sender's address and move it to the BlahBox folder. Rule 2: Apply this rule after the message arrives from [email protected] move it to the NoReply folder. If I have rule 1 above rule 2, only rule 1 works (noreply emails stay in the Inbox folder). If I swap and have rule 2 above rule 1, only rule 2 works (blahname emails stay in the Inbox folder). What am I doing wrong; how can I fix this so it applies both rules on incoming email? I'm fairly certain the two rules should never intersect (blahname != domain.com). Also I do not have "this computer only" checked on any rules, I avoid client-only rules.

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• SMTP hacked by spammer using base64 encoding to authenticate

  - by Throlkim

  Over the past day we've detected someone from China using our server to send spam email. It's very likely that he's using a weak username/password to access our SMTP server, but the problem is that he appears to be using base64 encoding to prevent us from finding out which account he's using. Here's an example from the maillog: May 5 05:52:15 195396-app3 smtp_auth: SMTP connect from (null)@193.14.55.59.broad.gz.jx.dynamic.163data.com.cn [59.55.14.193] May 5 05:52:15 195396-app3 smtp_auth: smtp_auth: SMTP user info : logged in from (null)@193.14.55.59.broad.gz.jx.dynamic.163data.com.cn [59.55.14.193] Is there any way to detect which account it is that he's using?

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• Is there a global inbox for android?

  - by Loony2nz

  I'm a Blackberry fan and I have been aching to get a phone with a better UI (and not the jesusPhone). I was looking at the Android platform and find it quite fun to play with. However, one of the crucial elements of my BB that I love to death is the global inbox of all my email accounts. (not to mention the BB messenger, but I can live without that). Is there an addon or does the android have this feature natively? I played with my friend's Verizon Droid, and she couldn't tell me. Thanks!

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• How to migrate exchange 2007 (sherweb) to Google Apps?

  - by Yoffe

  I need to migrate our Sherweb.com exchange 2007 services to a Google Apps account. For the process I am really not sure.. I understand I should start with creating aliases for all email accounts within the exchange server, in Google Apps, and here I'm not sure how am I supposed to explain the Exchange that the DNS have changed without losing emails.'' Second thing is: How can I safely move the up-to 3GB mailboxes from the Exchange server to the new Google Apps accounts? Must it be with Outlook data files? If so, how do I actually upload the data files into the Google Apps account? And if not, what would be a proper way to do so? Would really appreciate any kind of help.

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• Saving a compressed text attachment results in empty file

  - by Brandon

  I have a text document with compressed text in it, the text is auto generated by a program. The text document is fine on my machine (Vista 32-bit), and can be used normally. The other person can also create and use these files just fine. (XP 32-bit) However when I email it to someone else (Outlook 2003 on both machines) the attachment is sent fine (5kb) but when the other person tries to save it somewhere, the saved file is empty. (64b) At first I thought Outlook didn't like compressed text files (security risk maybe?), but I can receive the text files just fine. Is there a setting somewhere on the other persons machine that tells Outlook not to trust compressed text? Can anyone think of a reason why these files are being saved as empty text documents?

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• download/export emails from webmail

  - by misterjinx

  hello, I'm just switching my hosts and I want to move the emails from my accounts too. In order to have my current emails on the new host I want to download/export them and to import at the other host. In order to do this I use one of the webmail (squirrelmail, roundcube, horde) clients available on my current host. The problem is that except for roundcube, I don't see any download/export option available. And in roundcube I can only select one email at a time and download it as eml. My question is how do I export/download all the emails from one account and import them at the new host? I know this is possible because I remember doing this some time ago using squirrelmail, but I can't find anything related to this now. Thank you.

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• How can I set Out-Of-Office in a shared mailbox

  - by balexandre

  I would want to set the out-of-office automatic response to all emails that arrive to our [email protected]. currently in the Outlook, I only have one mailbox (the user mailbox) but it has 2 shared mailboxes setup. I have tried to create a Rule that says: for all email received on account [email protected] forward to user [email protected] and make that user to set up the Out-of-office message, but it simply did not work, and I suspect that the rules only apply to the user account and not the shared account... How can I set Out-Of-Office in this shared mailbox ?

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• Send notification from HTTP bot (RESTful service or whatever)

  - by Kuroki Kaze

  I have very simple bot that gathers and parses web pages. It's on a machine in network, behind NAT (so I cannot setup a web server, for example). I don't have MTA set up. The bot should notify me about changes in parsed pages (once in a hour or two, to one recipient). How can this be done? Is there any RESTful email gateways, like SMS ones? I can set up him a twitter account and use curl to post statuses/DM, but it's a very temporary bot.

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• Postfix - How to configure to send these emails?

  - by Jon

  I want my mailserver to send mail from my local application "from" any user supplied email address "to" my own address, say "[email protected]". The MX records for "mysite.com" actually point to a different server, even though the outgoing mainserver is running with mydomain set as "mysite.com". Perhaps this is part of the problem? postfix is currently causing a SMTPRecipientsRefused error within the python application. Can anyone point me to what to change in the configuration? Thanks postconf -n: alias_database = hash:/etc/aliases alias_maps = hash:/etc/aliases append_dot_mydomain = no biff = no config_directory = /etc/postfix inet_interfaces = all mailbox_command = procmail -a "$EXTENSION" mailbox_size_limit = 0 mydestination = mysite.com, localhost.com, , localhost, * myhostname = mysite.com mynetworks = 127.0.0.0/8 [::ffff:127.0.0.0]/104 [::1]/128 myorigin = /etc/mailname readme_directory = no recipient_delimiter = + relayhost = smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache smtpd_banner = $myhostname ESMTP $mail_name (Debian/GNU) smtpd_tls_cert_file = /etc/ssl/certs/ssl-cert-snakeoil.pem smtpd_tls_key_file = /etc/ssl/private/ssl-cert-snakeoil.key smtpd_tls_session_cache_database = btree:${data_directory}/smtpd_scache smtpd_use_tls = yes

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• Postfix block senders outside from local domains

  - by Tibor Peter Toth

  I would like to block every mail that is coming in from a domain that is running on my server. Example: I have domain1.com on my mail server and I'm getting a mail from outside with an email address of [email protected] Then I know it's a Spam, because domain1.com is on my server, so the sender cannot come from outside. I want postfix to check for this, and simply block these kind of emails. I know this is a function in postfix, just don't know which one. Thanks.

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• Afraid computer is not secure

  - by Michael James

  I have recently implemented LastPass as a secure password manager. When I changed the password for my email address an associated account ([email protected]) that i had never seen before came up in association with my account. It asked me if i wanted to change password for my account and the "smithfaketester" account I used Google to try and find out what is going on, but came up empty. I am afraid my computer is bot net-ed. Any input is greatly appreciated. I have used google to search for reasons why this fake account was coming up but I did not find any meaningful info.

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• e-mail no longer coming to aol inbox since I opened a Hotmail account [closed]

  - by Dave

  I recently set up an email account with Hotmail. I have used AOL e-mail for years and would like to keep this as my main source for sending/receiving e-mail. When I set up the Hotmail account there was an option to have all my e-mail accounts forwarded to the Hotmail inbox. I set up this option and the page promised that all incoming mail would still be visible in the original inbox, in this case my AOL account. Well everything does come to the Hotmail account, the only problem is that I no longer receive these e-mails in my primary/desired location which is AOL. I went back and made sure the box was checked that provided the option through Hotmail that said "leave a copy of my messages on the server" (AOL) How do I get the e-mail that is being forwarded to Hotmail from my AOL account to still be visible in AOL, it should be in AOL inbox as that is the original destination but it is gone. Suggestions?

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• How do I get rid of auto-generated line breaks by Blogger from plain-text emails?

  - by Avry

  I'm trying to use plain-text emails to submit posts to my blog that's hosted on Blogger. I've set my email client to use plain-text but every time I send a post, Blogger hard wraps it instead of letting the text just flow. I've tried this with different mail clients and gotten the same results. I'm 100% sure that I'm sending plain text each time. Does anyone know how to get Blogger to quit doing this? Sigh. Maybe I'll switch to Wordpress...

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• Emails intended as HTML are received as plain text

  - by Jeremy

  I'm regularly receiving emails from a well-known public website that read as plain text without carriage breaks or effective hyperlinks. My email client is Thunderbird. Thunderbird helpsite doesn't display an answer. And I'm reluctant to complain to the website if the problem is at my end. Message source for headers includes this: Content-Type: multipart/alternative; boundary=--boundary_9338_03b8c925-816e-4b55-95c4-b2593da7e5f6 The content in message source that follows the header is preceded by this: ----boundary_9338_03b8c925-816e-4b55-95c4-b2593da7e5f6 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: base64 The content itself in message source reads typically like this: PCFkb2N0eXBlIGh0bWwgcHVibGljICItLy9XM0MvL0RURCBIVE1MIDQuMCBUcmFuc2l0aW9u YWwvL0VOIj4NCg0KDQo8aHRtbD4NCjxoZWFkPg0KPG1ldGEgaHR0cC1lcXVpdj0iQ29udGVu, etc.,etc. And, as I've said, the message in the viewing pane is unadulterated plain text. Can you tell me - where is it all going wrong? Thanks.

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• Sendmail: external alias not receiving relayed mail under certain circumstances.

  - by ben

  I have set up an alias in /etc/mail/aliases like this: user: [email protected] This relay DOES work when I telnet to example.com 25 and send mail to [email protected] (where example.com is my domain); it indeed turns up in [email protected] inbox. Also mail sent from my server at example.com is generally deliverable to this same email address, [email protected]. HOWEVER, the relay DOES NOT work when I send mail from [email protected] to [email protected], expecting it to be relayed back to [email protected]. The mail.log shows it being received and sent just fine, so I guess it is being blocked by gmail for some reason. Why though? As I said, gmail generally does except mail from this server.

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• "IP May Be Forged" - Sendmail Warning

  - by Mikey B

  CentOS 5.x | SendMail 8 Can I get clarification on what exactly the warning "IP may be forged" means and what conditions cause it? I recently configured SendMail to relay email from my exchange server and it's showing that warning in the logs. The messages get delivered fine but I don't like the warnings. I originally thought that there was an inconsistency between the servername used in the EHLO statement from Exchange and the respective PTR record for the source IP for Exchange. But upon examining a packet capture, I see exchange using "EHLO domain.com" and that the source IP has a PTR of "domain.com". Maybe sendmail doesn't like that the greeting only has the domain? -M

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• Sendmail problem

  - by trobrock

  I am trying to get my server to be able to send email from PHP. Currently it is using send mail, but whenever I try to send mail to a gmail address I get this sort of response: --o54Mqd5s008981.1275691959/ServerName Content-Type: message/delivery-status Reporting-MTA: dns; ServerName Received-From-MTA: DNS; localhost Arrival-Date: Fri, 4 Jun 2010 22:52:38 GMT Final-Recipient: RFC822; [email protected] Action: failed Status: 5.7.1 Remote-MTA: DNS; gmail-smtp-in.l.google.com Diagnostic-Code: SMTP; 550-5.7.1 [xxx.xxx.xxx.xxx] The IP you're using to send mail is not authorized Last-Attempt-Date: Fri, 4 Jun 2010 22:52:39 GMT How can I set this up to relay through a google account that I own? Is sendmail the best thing to use, or should I switch to Postfix or something? This is on an Ubuntu Server 9.10

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• Thunderbird 3.1.7 file system and file extensions

  - by Sharon Bode

  I have lost all email messages and folders in my Thunderbird program. Where can I look for them? The messages were organized in folders for several years. My system is Windows XP. I have looked in the Thunderbird Profiles default profile folder. I can see Inbox and Trash but none of the other folders I have set up are visible. I cannot directly open Inbox or Trash so I don't know if my lost messages are in these folders. Others in the Community Forum seem to have the same problem but no one has answered them or me. Is there someone in this community who can help? Thank you, Sharon Bode

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• postfix, webmin installed. whats next?

  - by Johnny Craig

  Im trying to get imap running and dont know the problem. i a developer, not a network guy.( our network guy left) we had postfix installed already for outgoing mail on 8 domains. we only had incoming on 1 domain. but that mail server is located on a different ip. now we want incoming on another domain, but we dont want it on another ip, we want it on the same ip as the website itself. I installed dovecot today because my hosting company said i needed it. it seems to run fine. do i need dovecot AND postfix? or are they the same thing? dovecot does not show up anywhere in webmin what i cant seem to figure out how to do is add a user email so i can try to telnet in on port 143. i think i have evrything installed, just need the next step.... sorry for the newb question

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