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  • Instructor Insight: Dealing with Columns in Oracle JD Edwards Enterprise One Tools Release 9.1

    - by Breanne Cooley
    Oracle JD Edwards Enterprise One Tools Release  9.1 has many new features that will help end users be more efficient in their daily jobs. For example, hiding grid columns is now as easy as a left-mouse click. In earlier releases, users could click on the ‘Customize Grid’ link but still had to do several more clicks to hide or show a column . The following example shows how easy this new feature is to use. First, right-mouse click on the column you want to hide; for example the ‘Long Address’ column. The column is now hidden. Second, right-mouse over on any of the columns to show the ‘Unhide’ option. After you select ‘Unhide’, the hidden column is shown. You can then select the column to show, or unhide, the column. This new feature and others are covered in the JD Edwards EnterpriseOne System Administration Rel 9.x course, which has been updated to reflect the new release. Hope to see you in class! -Randy Richeson, Senior Principal Instructor, Oracle University

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  • Music Art Food Drink: Oracle Social Plaza - Tues 10/2

    - by Bob Rhubart
    Join Oracle's social media mavens plus hundreds of your closest friends at this all-social social… What: Oracle Social Plaza When: Tuesday, October 2, 2012Noon to 8:00 pm Where: Mint Plaza Fifth Street between Mission and Market San Francisco It's a full-on treat for all your senses, featuring music, art, food, and fashion. Music will be provided by indy favs Golden State and dance-rageous local DJ Brandon Arnovick. Watch as artists, including Melanie Alveres, create works of art live, then bid on their creations. Want to do a little creating on your own? Try mugging in the Social PhotoBooth. If you're into fashion, 20 local fashion designers will be on hand with their latest creations. And if you like t-shirts, there'll be live screen printing, with free t-shirts for the first 300 guests. Food and drink? Starting at 4:30 pm there will be two bars, along with munchies from one of those outrageous San Francisco food trucks. And don't worry about missing Larry Ellison's keynote. You can watch if from here.

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  • Oracle SOA Suite for healthcare integration Dashboard

    - by Nitesh Jain
    Oracle SOA Suite Healthcare came up with a new way of monitoring where user can configure a dashboard and follow the dynamic runtime changes.Oracle SOA Suite for healthcare integration dashboards display information about the current health of the endpoints in a healthcare integration application. You can create and configure multiple dashboards as needed to monitor the status and volume metrics for the endpoints you have defined. The Dashboards reflects changes that occur in the runtime repository, such as purging runtime instance data, new messages processed, and new error messages. You can display data for various time periods, and you can manually refresh the data in real time or set the dashboard to automatically refresh at set intervals.Dashboard shows the following information: Status: The current status of the endpoint, such as Running, Idle, Disabled, or Errors. Messages Sent: The number of messages sent by the endpoint in the specified time period. Messages Received: The number of messages received by the endpoint in the specified time period. Errors: The number of messages with errors for the endpoint in the given time period. Last Sent: The date and time the last message was sent from the endpoint. Last Received: The date and time the last message was received from the endpoint. Last Error: The date and time of the last error for the endpoint.  It also shows the detailed view of a specific Endpoint The document type. The number of messages received per second. The total number of message processed in the specified time period. The average size of each message.

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  • How To Check If a Transaction Related to Oracle Asset Tracking Has Been Accounted in SLA

    - by LuciaC-Oracle
    In Oracle Asset Tracking (OAT), we often see situations where a pending transaction has failed to be processed by the OAT programs. Typical situations can be: a pending transaction errors with "Unable to derive accounts from sub ledger accounting for the material transaction" a transaction is not picked by OAT programs. The Create Accounting program log file will show error messages and possible corrective actions to solve the error.  But as this is usually a scheduled program, often any errors that are reported are missed by users. To aid OAT users to identify if a transaction has failed and accounting has not been created, we have now created a SQL script which can be run for any pending transaction: How To Check If a Transaction Related to Oracle Asset Tracking Has Been Accounted in SLA ? (Doc ID 1673414.1)Using the script in this note, the user can pass the material transaction ID for the related transaction and the script will check if SLA accounting entries have been created for this specific transaction or not.If the SLA accounting entries have not been created, the script will prompt the user to run Create Accounting program.  After Create Accounting has been run, the user can run the script again to confirm that accounting has been created.

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  • Developing with Oracle ADF Mobile and ADF Business Components Backend

    - by Shay Shmeltzer
    It's great to finally have the Oracle ADF Mobile solution out there. If you are not familiar with ADF Mobile - it basically lets you build applications that run on iOS and Android devices using the concepts you already know - components based UI constructions (same idea as JSF), taskflows, data controls, Java and of course JDeveloper. I created one demo that shows how to build an on-device application that gets data from local Java files (that run on the device - yes we do Java on iOS too) - you can see it here. However, one thing many of you might be wondering is how can you get data from your database into these mobile applications. Well if you already built your data access with Oracle ADF Business Components then here is a two step video demo that shows you what to do. The steps are: 1. Expose ADF Business Components as Services 2. Create an ADF Mobile application that consumes the above services with the Web service data control Simple right? That's the whole point of ADF Mobile - making on device application development as simple as possible. Try it out on your device.

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  • Oracle Accelerate for Midsize Companies Customer Reference Booklet

    - by LanaProut
    1024x768 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} 137 global customer stories featuring midsize companies that have achieved success by deploying Oracle Applications and leveraging Oracle partner expertise, to enable their business to grow.  Click here to view the reference booklet.

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  • Chain-Sys Uses Oracle Business Accelerators to Reduce Implementation Costs by 25%

    - by LanaProut
    Normal 0 false false false EN-US X-NONE X-NONE Find out how Oracle Business Accelerators for Oracle E-Business Suite and Chain-Sys's appLOAD tool reduced implementation costs by 25% for a major Indian power and infrastructure company. Click here to listen to the 11 minute AppCast. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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  • Oracle Transportation Management (Lead) Functional Consultant in Germany

    - by user769227
    My name is Giovanni and I lead the practice of OTM (Oracle Transportation Management) consultants in Western Europe. I currently have a role open for an OTM Lead Consultant to join my international team in Germany. Oracle Transportation Management is the leading TMS application software in the market, as confirmed by Gartner’s classification as LEADER of its TMS Magic Quadrant with the highest rating among vendors. The OTM Consulting practice is a team of OTM functional and technical specialists located across Europe whose broad objective is to assist companies in the implementation of their TMS solution based on OTM. These companies are leading Shippers of various industries and Logistic Service Providers. Key requirements for this role are: relevant experience with Supply Chain or Transportation Management in other consulting organizations or large enterprises, the drive to learn the leading TMS application software in today’s market and the interest to join a truly international team. We offer the opportunity to work for a leader of the IT Industry and assist international clients to realize their business transformation initiatives through innovation. If you have an entrepreneurial spirit, and are you looking for a work culture where innovation is the goal, hard work is expected, and creativity is rewarded then please visit this link for more information.

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  • 2012 Oracle Fusion Innovation Awards - Part 1

    - by Michelle Kimihira
    Author: Moazzam Chaudry This year we recognized 29 customers for their innovative use of Oracle Fusion Middleware and their significant results. The winners were selected across 8 product categories from 11 countries spanning diverse industries around the world. This is a two-part blog series. The 2012 Fusion Middleware Innovation Awards winners were announced at OOW on October 2nd by Hasan Rizvi (EVP Fusion Middleware and Java development), Amit Zavery (VP Product Management) and Ed Zou (VP Product Management) to an audience that included press, analysts and customers. Winners were selected based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture. The program is in its 6th year and this year, we are excited to have received over 250 submissions from customers around the globe. The winners were selected by a panel of internal and external judges; it was a difficult time selecting this year's most innovative projects. Judges scored each entry across multiple scoring categories. This year, winning use cases for Fusion Middleware include: Improve customer experience by monitoring real-time and simplifying user experience of tens of millions of customer Drive social enagement through social media channels in fields, including healthcare, harness big data by analyzing and improving visibility across 60M+customers and hundreds of terabytes of data Enable mobile adoption by delivering mobile news experience to 50% of the Australian population, embrace cloud computing by delivering hospitality services to 3000+ hotels and monitoring services to hospitals, and optimize criticial processes such as, remarketing cars through tens of thousands of dealers On Monday's blog, we will talk about the winners in each category and what customers had to say in the customer panel. Congratulations to the 2012 Oracle Fusion Innovation Award winners:  

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  • How to subscribe to the free Oracle Linux errata yum repositories

    - by Lenz Grimmer
    Now that updates and errata for Oracle Linux are available for free (both as in beer and freedom), here's a quick HOWTO on how to subscribe your Oracle Linux system to the newly added yum repositories on our public yum server, assuming that you just installed Oracle Linux from scratch, e.g. by using the installation media (ISO images) available from the Oracle Software Delivery Cloud You need to download the appropriate yum repository configuration file from the public yum server and install it in the yum repository directory. For Oracle Linux 6, the process would look as follows: as the root user, run the following command: [root@oraclelinux62 ~]# wget http://public-yum.oracle.com/public-yum-ol6.repo \ -P /etc/yum.repos.d/ --2012-03-23 00:18:25-- http://public-yum.oracle.com/public-yum-ol6.repo Resolving public-yum.oracle.com... 141.146.44.34 Connecting to public-yum.oracle.com|141.146.44.34|:80... connected. HTTP request sent, awaiting response... 200 OK Length: 1461 (1.4K) [text/plain] Saving to: “/etc/yum.repos.d/public-yum-ol6.repo” 100%[=================================================>] 1,461 --.-K/s in 0s 2012-03-23 00:18:26 (37.1 MB/s) - “/etc/yum.repos.d/public-yum-ol6.repo” saved [1461/1461] For Oracle Linux 5, the file name would be public-yum-ol5.repo in the URL above instead. The "_latest" repositories that contain the errata packages are already enabled by default — you can simply pull in all available updates by running "yum update" next: [root@oraclelinux62 ~]# yum update Loaded plugins: refresh-packagekit, security ol6_latest | 1.1 kB 00:00 ol6_latest/primary | 15 MB 00:42 ol6_latest 14643/14643 Setting up Update Process Resolving Dependencies --> Running transaction check ---> Package at.x86_64 0:3.1.10-43.el6 will be updated ---> Package at.x86_64 0:3.1.10-43.el6_2.1 will be an update ---> Package autofs.x86_64 1:5.0.5-39.el6 will be updated ---> Package autofs.x86_64 1:5.0.5-39.el6_2.1 will be an update ---> Package bind-libs.x86_64 32:9.7.3-8.P3.el6 will be updated ---> Package bind-libs.x86_64 32:9.7.3-8.P3.el6_2.2 will be an update ---> Package bind-utils.x86_64 32:9.7.3-8.P3.el6 will be updated ---> Package bind-utils.x86_64 32:9.7.3-8.P3.el6_2.2 will be an update ---> Package cvs.x86_64 0:1.11.23-11.el6_0.1 will be updated ---> Package cvs.x86_64 0:1.11.23-11.el6_2.1 will be an update [...] ---> Package yum.noarch 0:3.2.29-22.0.1.el6 will be updated ---> Package yum.noarch 0:3.2.29-22.0.2.el6_2.2 will be an update ---> Package yum-plugin-security.noarch 0:1.1.30-10.el6 will be updated ---> Package yum-plugin-security.noarch 0:1.1.30-10.0.1.el6 will be an update ---> Package yum-utils.noarch 0:1.1.30-10.el6 will be updated ---> Package yum-utils.noarch 0:1.1.30-10.0.1.el6 will be an update --> Finished Dependency Resolution Dependencies Resolved ===================================================================================== Package Arch Version Repository Size ===================================================================================== Installing: kernel x86_64 2.6.32-220.7.1.el6 ol6_latest 24 M kernel-uek x86_64 2.6.32-300.11.1.el6uek ol6_latest 21 M kernel-uek-devel x86_64 2.6.32-300.11.1.el6uek ol6_latest 6.3 M Updating: at x86_64 3.1.10-43.el6_2.1 ol6_latest 60 k autofs x86_64 1:5.0.5-39.el6_2.1 ol6_latest 470 k bind-libs x86_64 32:9.7.3-8.P3.el6_2.2 ol6_latest 839 k bind-utils x86_64 32:9.7.3-8.P3.el6_2.2 ol6_latest 178 k cvs x86_64 1.11.23-11.el6_2.1 ol6_latest 711 k [...] xulrunner x86_64 10.0.3-1.0.1.el6_2 ol6_latest 12 M yelp x86_64 2.28.1-13.el6_2 ol6_latest 778 k yum noarch 3.2.29-22.0.2.el6_2.2 ol6_latest 987 k yum-plugin-security noarch 1.1.30-10.0.1.el6 ol6_latest 36 k yum-utils noarch 1.1.30-10.0.1.el6 ol6_latest 94 k Transaction Summary ===================================================================================== Install 3 Package(s) Upgrade 96 Package(s) Total download size: 173 M Is this ok [y/N]: y Downloading Packages: (1/99): at-3.1.10-43.el6_2.1.x86_64.rpm | 60 kB 00:00 (2/99): autofs-5.0.5-39.el6_2.1.x86_64.rpm | 470 kB 00:01 (3/99): bind-libs-9.7.3-8.P3.el6_2.2.x86_64.rpm | 839 kB 00:02 (4/99): bind-utils-9.7.3-8.P3.el6_2.2.x86_64.rpm | 178 kB 00:00 [...] (96/99): yelp-2.28.1-13.el6_2.x86_64.rpm | 778 kB 00:02 (97/99): yum-3.2.29-22.0.2.el6_2.2.noarch.rpm | 987 kB 00:03 (98/99): yum-plugin-security-1.1.30-10.0.1.el6.noarch.rpm | 36 kB 00:00 (99/99): yum-utils-1.1.30-10.0.1.el6.noarch.rpm | 94 kB 00:00 ------------------------------------------------------------------------------------- Total 306 kB/s | 173 MB 09:38 warning: rpmts_HdrFromFdno: Header V3 RSA/SHA256 Signature, key ID ec551f03: NOKEY Retrieving key from http://public-yum.oracle.com/RPM-GPG-KEY-oracle-ol6 Importing GPG key 0xEC551F03: Userid: "Oracle OSS group (Open Source Software group) " From : http://public-yum.oracle.com/RPM-GPG-KEY-oracle-ol6 Is this ok [y/N]: y Running rpm_check_debug Running Transaction Test Transaction Test Succeeded Running Transaction Updating : yum-3.2.29-22.0.2.el6_2.2.noarch 1/195 Updating : xorg-x11-server-common-1.10.4-6.el6_2.3.x86_64 2/195 Updating : kernel-uek-headers-2.6.32-300.11.1.el6uek.x86_64 3/195 Updating : 12:dhcp-common-4.1.1-25.P1.el6_2.1.x86_64 4/195 Updating : tzdata-java-2011n-2.el6.noarch 5/195 Updating : tzdata-2011n-2.el6.noarch 6/195 Updating : glibc-common-2.12-1.47.el6_2.9.x86_64 7/195 Updating : glibc-2.12-1.47.el6_2.9.x86_64 8/195 [...] Cleanup : kernel-firmware-2.6.32-220.el6.noarch 191/195 Cleanup : kernel-uek-firmware-2.6.32-300.3.1.el6uek.noarch 192/195 Cleanup : glibc-common-2.12-1.47.el6.x86_64 193/195 Cleanup : glibc-2.12-1.47.el6.x86_64 194/195 Cleanup : tzdata-2011l-4.el6.noarch 195/195 Installed: kernel.x86_64 0:2.6.32-220.7.1.el6 kernel-uek.x86_64 0:2.6.32-300.11.1.el6uek kernel-uek-devel.x86_64 0:2.6.32-300.11.1.el6uek Updated: at.x86_64 0:3.1.10-43.el6_2.1 autofs.x86_64 1:5.0.5-39.el6_2.1 bind-libs.x86_64 32:9.7.3-8.P3.el6_2.2 bind-utils.x86_64 32:9.7.3-8.P3.el6_2.2 cvs.x86_64 0:1.11.23-11.el6_2.1 dhclient.x86_64 12:4.1.1-25.P1.el6_2.1 [...] xorg-x11-server-common.x86_64 0:1.10.4-6.el6_2.3 xulrunner.x86_64 0:10.0.3-1.0.1.el6_2 yelp.x86_64 0:2.28.1-13.el6_2 yum.noarch 0:3.2.29-22.0.2.el6_2.2 yum-plugin-security.noarch 0:1.1.30-10.0.1.el6 yum-utils.noarch 0:1.1.30-10.0.1.el6 Complete! At this point, your system is fully up to date. As the kernel was updated as well, a reboot is the recommended next action. If you want to install the latest release of the Unbreakable Enterprise Kernel Release 2 as well, you need to edit the .repo file and enable the respective yum repository (e.g. "ol6_UEK_latest" for Oracle Linux 6 and "ol5_UEK_latest" for Oracle Linux 5) manually, by setting enabled to "1". The next yum update run will download and install the second release of the Unbreakable Enterprise Kernel, which will be enabled after the next reboot. -Lenz

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  • Building Great-Looking, Usable Apps: A two-day workshop applying Oracle’s best UX practices in ADF

    - by mvaughan
    By Misha Vaughan, Oracle Applications User ExperienceI have been with Oracle for more than 12 years. It is a company that has granted me extraordinary creative freedom to help deliver compelling experiences for customers.I am beyond proud to talk about one of the experiences we just took for a test drive. Recently, we delivered a first-of-its-kind, three-team collaboration, train-the-trainer event in Reading, U.K., on building great-looking, usable apps based on Oracle Fusion Applications -- using the ADF tool kit. A new kind of workshopKevin Li, Platform Product Director, asked the Oracle Applications User Experience VP, Jeremy Ashley, if the team had anything to help partners and customers build applications that looked like Fusion. He was receiving this request from European partners and customers.Some quick conversations ensued, and the idea for the workshop was born: We would conduct an experiment.  We would work with feedback from the key Platform Technology Solutions (PTS) trainers under Andre Pavanello, Director, Platform Technology Solutions, in Europe, Middle East, and Africa. We would partner with the ADF team lead by Grant Ronald, Director of Product Management, title> and leverage the Applications UX expertise in Ashley’s team.The goal: Create a pilot workshop that in two days would explain to an ADF developer how to leverage the next-generation user experience best-practices developed for Fusion Apps. Why? Customers who need integrations with Oracle Fusion Applications, who are looking for custom applications that need to co-exist with Fusion, or who quite simply want a next-generation design for a custom app, need their solutions to reflect the next-generation research and design.Building an event for an ADF developerThe biggest hurdle was figuring out where to start.  How far into user experience country do you take an ADF developer? How far into ADF do you need to go if you are a UX professional?After some time in the UX kitchen, the workshop recipe looked like this: Mix equal parts: Fusion user experience design principles and functional design patterns The art and science behind UX How to wireframe designs that you can build in Fusion How to translate those designs into an ADF application Ultan O’Broin, Director of Global User Experience, explaining the trouble ticket wireframe design exerciseLynn Munsinger, Senior Group Product Manager, explaining the follow-on trouble ticket ADF coding exercise For spice, add:•    Debra Lilley, Fujitsu and ACE director, showcasing some of the latest ADF design work in the new face of Fusion Applications •    Partner show-and-tell of example apps they have built with FMW and ADF that are dynamic, beautiful, and interactive.Debra Lilley, Oracle ACE Director and Fujitsu Fusion Champion on the new face of Fusion built with ADF and Fusion extensibility with composers as a window into “the possible”?The taste testThis first go-round of the workshop was aimed squarely at ADF developers and partners.  We were privileged to have participation and feedback from:•    Sten Vesterli, Scott/Tiger S. A., Denmark•    John Sim, Fishbowl Solutions, UK•    Josef Huber, Primus Delphi Group, Munich•    Thaddaus Weindl, Primus Delphi, Group , Munich•    Praveen Pillalamarri, EiS Technologies, Bangalore•    Balaji Kamepalli, EiS Technologies, Bangalore•    Plinio Arbizu, Services & Processes Solutions S. A., Mexico•    Yannick Ongena, infoMENTUM, UK•    Jakub Ciszek, infoMENTUM, UK•    Mauro Flores, infoMENTUM, UK•    Matteo Formica, infoMENTUM, UKRichard Bingham, Oracle, Mauro Flores and Matteo Formica, infoMENTUMWhy is this so exciting?  Oracle has invested heavily in the research and development of the Oracle Fusion Applications user experience. This investment has been and continues to be applied across the product lines. Now, we finally get to teach customers and partners how to take advantage of this investment for custom solutions.This event was a pilot to test-drive the content, as well as a train-the-trainer event that our EMEA colleagues will be using with partners who want to build with Fusion Apps design patterns.What did attendees think?"I liked most the science stuff, like eye-tracking, design patterns and best-practice (color, contrast),” Josef Huber said. “It was a very good introduction to UI design, and most developers and project managers are very bad in that.  So this course would be good for all developers and even project managers." Team Anonymous: John Sim, Fishbowl Solutions, Flavius Sana, Oracle, Josef Huber, infoMENTUM, Mireille Duroussaud, Oracle. Winners of the wireframing design exercise.  Sten Vesterli, of Scott/Tiger, said he attended to learn techniques he could use in his own projects. He wants to ensure that his applications better meet the needs of his users, and he said sessions during the workshop on user interface design and wireframing were most useful to him.  “Go to this event to learn the art and science of good user interfaces from people who really know how to do it,” he said.Sten Vesterli, Scott/Tiger, Angelo Santagata, Oracle Plinio Arbizu said the workshop fulfilled his goals, thanks to the recommendations given in how to design user interfaces to facilitate the adoption of applications among the final users. “The workshop combined these recommendations with an exercise that improved the technical comprehension, permitting the usage of JDeveloper to set forth our solutions,” he said. He added: “The first session that I really enjoyed was the five Fusion design principles. It was incredible to discover how these simple principles were included in an inherit manner in Fusion Applications, and I had been using many of them applying only ADF components.  Another topic that I enjoyed a lot was the eight recommendations about the visual design of UIs. The issues that were raised in that lesson are unknown to the developers and of great value to achieve an attractive presentation layer to the end users.  Participate in this workshop, and include these usability features in your projects and in this manner not only to facilitate and improve the user productivity, but also to distinguish you as a professional who takes advantage fully of the functionalities offered by Oracle technology. Praveen Pillalamarri came to the workshop to learn about the difficulties faced in UI and UX development, and how this can be resolved with the help of ADF.  He also appreciated the opportunity to talk with other individuals who came to the workshop. Pillalmarri said, “The way we looked at things in terms of work and projects were sharpened.  UI and UX design knowledge shared by you was quite interesting, especially the minute things which we ignored in the UI or UX design.” Plinio Arbizu, Services & Processes Solutions S. A., Richard Bingham, Oracle, Balaji Kamepalli, & Praveen Pillalamarri, EiS TechnologiesReady to spread the wordIn EMEA, Oracle customers and partners have access to three world-class trainers via Platform Technology Solutions: Mireille Duroussaud, Flavius Sana, and Angelo Santagata. Contact Andre Pavanello if you like to experience this workshop firsthand, or you have customers or partners who would benefit from the training.We are looking to bring the event to the U.S. in spring 2013. If you have interest in this kind of a workshop, leave a comment below. For those who want to follow the action, join the ADF Enterprise Methodology Group run by Oracle’s Chris Muir. Ask questions and continue with the conversation in this forum, or check blogs.oracle.com/usableapps for topics emerging from the workshop.

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  • Amazon Web Services (AWS) Plug-in for Oracle Enterprise Manager

    - by Anand Akela
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Contributed by Sunil Kunisetty and Daniel Chan Introduction and ArchitectureAs more and more enterprises deploy some of their non-critical workload on Amazon Web Services (AWS), it’s becoming critical to monitor those public AWS resources along side with their on-premise resources. Oracle recently announced Oracle Enterprise Manager Plug-in for Amazon Web Services (AWS) allows you to achieve that goal. The on-premise Oracle Enterprise Manager (EM12c) acts as a single tool to get a comprehensive view of your public AWS resources as well as your private cloud resources.  By deploying the plug-in within your Cloud Control environment, you gain the following management features: Monitor EBS, EC2 and RDS instances on Amazon Web Services Gather performance metrics and configuration details for AWS instances Raise alerts and violations based on thresholds set on monitoring Generate reports based on the gathered data Users of this Plug-in can leverage the rich Enterprise Manager features such as system promotion, incident generation based on thresholds, integration with 3rd party ticketing applications etc. AWS Monitoring via this Plug-in is enabled via Amazon CloudWatch API and the users of this Plug-in are responsible for supplying credentials for accessing AWS and the CloudWatch API. This Plug-in can only be deployed on an EM12C R2 platform and agent version should be at minimum 12c R2.Here is a pictorial view of the overall architecture: Amazon Elastic Block Store (EBS) Amazon Elastic Compute Cloud (EC2) Amazon Relational Database Service (RDS) Here are a few key features: Rich and exhaustive list of metrics. Metrics can be gathered from an Agent running outside AWS. Critical configuration information. Custom Home Pages with charts and AWS configuration information. Generate incidents based on thresholds set on monitoring data. Discovery and Monitoring AWS instances can be added to EM12C either via the EM12c User Interface (UI) or the EM12c Command Line Interface ( EMCLI)  by providing the AWS credentials (Secret Key and Access Key Id) as well as resource specific properties as target properties. Here is a quick mapping of target types and properties for each AWS resources AWS Resource Type Target Type Resource specific properties EBS Resource Amazon EBS Service CloudWatch base URI, EC2 Base URI, Period, Volume Id, Proxy Server and Port EC2 Resource Amazon EC2 Service CloudWatch base URI, EC2 Base URI, Period, Instance  Id, Proxy Server and Port RDS Resource Amazon RDS Service CloudWatch base URI, RDS Base URI, Period, Instance  Id, Proxy Server and Port Proxy server and port are optional and are only needed if the agent is within the firewall. Here is an emcli example to add an EC2 target. Please read the Installation and Readme guide for more details and step-by-step instructions to deploy  the plugin and adding the AWS the instances. ./emcli add_target \       -name="<target name>" \       -type="AmazonEC2Service" \       -host="<host>" \       -properties="ProxyHost=<proxy server>;ProxyPort=<proxy port>;EC2_BaseURI=http://ec2.<region>.amazonaws.com;BaseURI=http://monitoring.<region>.amazonaws.com;InstanceId=<EC2 instance Id>;Period=<data point periond>"  \     -subseparator=properties="=" ./emcli set_monitoring_credential \                 -set_name="AWSKeyCredentialSet"  \                 -target_name="<target name>"  \                 -target_type="AmazonEC2Service" \                 -cred_type="AWSKeyCredential"  \                 -attributes="AccessKeyId:<access key id>;SecretKey:<secret key>" Emcli utility is found under the ORACLE_HOME of EM12C install. Once the instance is discovered, the target will show up under the ‘All Targets’ list under “Amazon EC2 Service’. Once the instances are added, one can navigate to the custom homepages for these resource types. The custom home pages not only include critical metrics, but also vital configuration parameters and incidents raised for these instances.  By mapping the configuration parameters as instance properties, we can slice-and-dice and group various AWS instance by leveraging the EM12C Config search feature. The following configuration properties and metrics are collected for these Resource types. Resource Type Configuration Properties Metrics EBS Resource Volume Id, Volume Type, Device Name, Size, Availability Zone Response: Status Utilization: QueueLength, IdleTime Volume Statistics: ReadBrandwith, WriteBandwidth, ReadThroughput, WriteThroughput Operation Statistics: ReadSize, WriteSize, ReadLatency, WriteLatency EC2 Resource Instance ID, Owner Id, Root Device type, Instance Type. Availability Zone Response: Status CPU Utilization: CPU Utilization Disk I/O:  DiskReadBytes, DiskWriteBytes, DiskReadOps, DiskWriteOps, DiskReadRate, DiskWriteRate, DiskIOThroughput, DiskReadOpsRate, DiskWriteOpsRate, DiskOperationThroughput Network I/O : NetworkIn, NetworkOut, NetworkInRate, NetworkOutRate, NetworkThroughput RDS Resource Instance ID, Database Engine Name, Database Engine Version, Database Instance Class, Allocated Storage Size, Availability Zone Response: Status Disk I/O:  ReadIOPS, WriteIOPS, ReadLatency, WriteLatency, ReadThroughput, WriteThroughput DB Utilization:  BinLogDiskUsage, CPUUtilization, DatabaseConnections, FreeableMemory, ReplicaLag, SwapUsage Custom Home Pages As mentioned above, we have custom home pages for these target types that include basic configuration information,  last 24 hours availability, top metrics and the incidents generated. Here are few snapshots. EBS Instance Home Page: EC2 Instance Home Page: RDS Instance Home Page: Further Reading: 1)      AWS Plugin download 2)      Installation and  Read Me. 3)      Screenwatch on SlideShare 4)      Extensibility Programmer's Guide 5)      Amazon Web Services

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  • Requirements for connecting to Oracle with JDBC?

    - by Lord Torgamus
    I'm a newbie to Java-related web development, and I can't seem to get a simple program with JDBC working. I'm using off-the-shelf Oracle 10g XE and the Eclipse EE IDE. From the books and web pages I've checked so far, I've narrowed the problem down to either an incorrectly written database URL or a missing JAR file. I'm getting the following error: java.sql.SQLException: No suitable driver found for jdbc:oracle://127.0.0.1:8080 with the following code: import java.sql.*; public class DatabaseTestOne { public static void main(String[] args) { String url = "jdbc:oracle://127.0.0.1:8080"; String username = "HR"; String password = "samplepass"; String sql = "SELECT EMPLOYEE_ID FROM EMPLOYEES WHERE LAST_NAME='King'"; Connection connection; try { connection = DriverManager.getConnection(url, username, password); Statement statement = connection.createStatement(); System.out.println(statement.execute(sql)); connection.close(); } catch (SQLException e) { System.err.println(e); } } } What is the proper format for a database URL, anyways? They're mentioned a lot but I haven't been able to find a description. Thanks! EDIT (the answer): Based on duffymo's answer, I got ojdbc14.jar from http://www.oracle.com/technology/software/tech/java/sqlj_jdbc/htdocs/jdbc_10201.html and dropped it in the Eclipse project's Referenced Libraries. Then I changed the start of the code to ... try { Class.forName("oracle.jdbc.driver.OracleDriver"); } catch (ClassNotFoundException e) { System.err.println(e); } // jdbc:oracle:thin:@<hostname>:<port>:<sid> String url = "jdbc:oracle:thin:@GalacticAC:1521:xe"; ... and it worked.

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  • A Graduate&rsquo;s Journey at Oracle &ndash; Bhaskar Ghosh From Oracle India

    - by david.talamelli
    I am Bhaskar Ghosh, and I work as an Applications Engineer with Oracle. Well, it was three years ago when my journey with one of the largest software companies started. It was a fine day and a decisive moment, when I was placed in Oracle as a campus recruit from College of Engineering Guindy, Anna University, Chennai! I always thought of looking back, the time that helped me learn beyond my boundaries, think broader and ahead, and grow – technically, professionally and personally. Hmmn! Let me recall the eventful moments once again. My first day as an intern at Oracle started in late 2007. I met one of the Oracle Managers at the Oracle Campus in Hyderabad and on the same day I also met another Oracle employee who was to later to become my first manager. I was charged and thrilled with the environment and the wonderful people around me! I was joined by two other interns, who also had a Masters in Computer Applications. We formed a very friendly group with all the interns and the new hires, and shared our excitement and learning. Myself and one of the other Graduates started working on a very interesting project on Semantic technology. We finally had our names added as co-developers for this very project. This phase of five months was the time and we learnt tremendously and worked very hard, partly because we had to travel back and forth to our colleges to submit reports and present for the Masters in Computer Applications final year project reviews. After completing my MCA, I joined as a full-time employee in 2008. During the next year, we worked on interesting and bleeding edge technologies - OWL, RDF, SPARQL, Visualization, J2EE, Social Web features, Semantic Web technologies, Web Services and many more! We developed cool, rich internet and desktop applications. Little did I know at that time, that this learning would help me tremendously for my the next project in Oracle. The following year saw me being assigned a role in a different project that my other team members were working on for the last two years. It took me two months to understand and get into a flow with this new task. I was fortunate that this phase helped me enhance my inter-personal and communication skills, as much as it helped me grow professionally with better ability to tackle multiple priorities and switch between tasks based on the team’s requirements. I was made the POC for all communications with our team and other product teams. I personally feel that this time enhanced me tremendously in technologies like Oracle Forms, J2EE, and Java and Web Services. The last six months, saw myself becoming an Institute of Electrical and Electronics Engineer member, and continuing my higher education International Institute of Information Technology, Hyderabad. Oracle supports its employees becoming members of professional bodies, and higher studies are supported by management, I think it is tremendously helpful in the professional and technical growth of the employees. Last three months, I have been working on great and useful enhancements to our product. Ah beautiful! All these years, there have been other moments and events of fun that are too worth mentioning. Clubs and groups at Oracle such as Employee Club, Oracle Volunteers, Football Club, etc. have always kept on organizing numerous events and competitions, full of fun and entertainment. I really enjoyed participating, even if it was small, in the intra-Oracle football tourney, Oracle Volunteer Days, OraFora, OraOvations, and a few more. Those ‘Seasons of Sharing’, those ‘Blood Donation camps’, those ‘Diwali and Christmas gifts and events’, those ‘fun events at the annual function called OraOvations’, those ‘books and cycle stalls’, and those so many other things… It only fills my mind with pleasure. The last three years have been very eventful:they have been full of learning and growth, and under the very able and encouraging guidance of my manager. I have got the opportunity to know about and/or interact with many wonderful personalities, and learn from them, here at Oracle. The environment, the people, and the fellow developers have been so friendly, and always ever ready to help, when we were in doubt.. I really love the big office space, and the flexible timings, and the caring people around. I look forward to a beautiful, learning and motivating journey with Oracle.

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  • Java 6 Certified with Forms and Reports 10g for EBS 12

    - by John Abraham
    Java 6 is now certified with Oracle Application Server 10g Forms and Reports with Oracle E-Business Suite Release 12 (12.0.6, 12.1.1 and higher). What? Wasn't this already certified? No, but a little background might be useful in understanding why this is a new announcement. We previously certified the use of Java 6 with E-Business Suite Release 12 -- with the sole exception of Oracle Application Server 10g components in the E-Business Suite technology stack. Oracle Application Server 10g originally included Java 1.4.2 as part of its distribution.  E-Business Suite 12 uses, amongst other things, the Oracle Forms and Reports 10g components running on Java 1.4. Java 1.4 in the Oracle Application Server 10g ORACLE_HOME is used exclusively by AS 10g Forms and Reports' for Java functionality.  This version of Java is separate from the Java distribution used by other parts of EBS such as Oracle Containers for Java (OC4J). What's new about this certification? You can now upgrade the older Java 1.4 libraries used by Oracle Forms & Reports 10g to Java 6. This allows you to upgrade the Java releases within the Oracle Application Server 10g ORACLE_HOME to the the same level as the rest of your E-Business Suite technology stack components. Why upgrade? This becomes particularly important for customers as individual vendors' support lifecycle for Java 1.4 reaches End of Life: Oracle's Sun JDK Release 1.4.2's End of Extended Support: February 2013 (Sustaining Support indefinitely after) IBM SDK and JRE 1.4.2's End of Service: September 2013 HP-UX Java 1.4.2's End-of-Life : May 2012 Along with Oracle Forms, Java lies at the heart of the Oracle E-Business Suite.  Small improvements in Java can have significant effects on the performance and stability of the E-Business Suite.  As a notable side-benefit, later versions of Java have improved built-in and third-party tools for JVM performance monitoring and tuning.Our standing recommendation is that you always stay current with the latest available Java update provided by your operating system vendor.  Don't forget to upgrade Forms & Reports to 10.1.2.3 E-Business Suite 12 originally shipped with Oracle Application Server 10g Forms & Reports 10.1.2.0.2.  That version is no longer eligible for Error Correction Support. New Forms and Reports 10g patches are now being released with Forms and Reports 10.1.2.3 as the prerequisite. Forms and Reports 10.1.2.3 was certified for EBS 12 environments in November 2008. If you haven't upgraded your EBS 12 environment to Forms & Reports 10.1.2.3, this is a good opportunity to do so. References Using Latest Update of Java 6.0 with Oracle E-Business Suite Release 12 (My Oracle Support Document 455492.1) Overview of Using Java with Oracle E-Business Suite Release 12 (My Oracle Support Document 418664.1) Oracle Lifetime Support Policy (Oracle Fusion Middleware) IBM Developer Kit Lifecycle Dates HP-UX Java - End of Life Policy & Release Naming Terminology Related Articles OracleAS 10g Forms and Reports 10.1.2.3 Certified With EBS R12 Java 6 Certified with E-Business Suite Release 12

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  • Cloud computing?

    - by Shawn H
    I'm an analyst and intermediate programmer working for a consulting company. Sometimes we are doing some intensive computing in Excel which can be frustrating because we have slow computers. My company does not have enough money to buy everyone new computers right now. Is there a cloud computing service that allows me to login to a high performance virtual computer from remote desktop? We are not that technical so preferrably the computer is running Windows and I can run Excel and other applications from this computer. Thanks

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  • The Oracle Graduate Experience...A Graduates Perspective by Angelie Tierney

    - by david.talamelli
    [Note: Angelie has just recently joined Oracle in Australia in our 2011 Graduate Program. Last week I shared my thoughts on our 2011 Graduate Program, this week Angelie took some time to share her thoughts of our Graduate Program. The notes below are Angelie's overview from her experience with us starting with our first contact last year - David Talamelli] How does the 1 year program work? It consists of 3 weeks of training, followed by 2 rotations in 2 different Lines of Business (LoB's). The first rotation goes for 4 months, while your 2nd rotation goes for 7, when you are placed into your final LoB for the program. The interview process: After sorting through the many advertised graduate jobs, submitting so many resumes and studying at the same time, it can all be pretty stressful. Then there is the interview process. David called me on a Sunday afternoon and I spoke to him for about 30 minutes in a mini sort of phone interview. I was worried that working at Oracle would require extensive technical experience, but David stressed that even the less technical, and more business-minded person could, and did, work at Oracle. I was then asked if I would like to attend a group interview in the next weeks, to which I said of course! The first interview was a day long, consisting of a brief introduction, a group interview where we worked on a business plan with a group of other potential graduates and were marked by 3 Oracle employees, on our ability to work together and presentation. After lunch, we then had a short individual interview each, and that was the end of the first round. I received a call a few weeks later, and was asked to come into a second interview, at which I also jumped at the opportunity. This was an interview based purely on your individual abilities and would help to determine which Line of Business you would go to, should you land a graduate position. So how did I cope throughout the interview stages? I believe the best tool to prepare for the interview, was to research Oracle and its culture and to see if I thought I could fit into that. I personally found out about Oracle, its partners as well as competitors and along the way, even found out about their part (or Larry Ellison's specifically) in the Iron Man 2 movie. Armed with some Oracle information and lots of enthusiasm, I approached the Oracle Graduate Interview process. Why did I apply for an Oracle graduate position? I studied a Bachelor of Business/Bachelor of Science in IT, and wanted to be able to use both my degrees, while have the ability to work internationally in the future. Coming straight from university, I wasn't sure exactly what I wanted to do in terms of my career. With the program, you are rotated across various lines of business, to not only expose you to different parts of the business, but to also help you to figure out what you want to achieve out of your career. As a result, I thought Oracle was the perfect fit. So what can an Oracle ANZ Graduate expect? First things first, you can expect to line up for your visitor pass. Really. Next you enter a room full of unknown faces, graduates just like you, and then you realise you're in this with 18 other people, going through the same thing as you. 3 weeks later you leave with many memories, colleagues you can call your friends, and a video of your presentation. Vanessa, the Graduate Manager, will also take lots of photos and keep you (well) fed. Well that's not all you leave with, you are also equipped with a wealth of knowledge and contacts within Oracle, both that will help you throughout your career there. What training is involved? We started our Oracle experience with 3 weeks of training, consisting of employee orientation, extensive product training, presentations on the various lines of business (LoB's), followed by sales and presentation training. While there was potential for an information overload, maybe even death by Powerpoint, we were able to have access to the presentations for future reference, which was very helpful. This period also allowed us to start networking, not only with the graduates, but with the managers who presented to us, as well as through the monthly chinwag, HR celebrations and even with the sharing of tea facilities. We also had a team bonding day when we recorded a "commercial" within groups, and learned how to play an Irish drum. Overall, the training period helped us to learn about Oracle, as well as ourselves, and to prepare us for our transition into our rotations. Where to now? I'm now into my 2nd week of my first graduate rotation. It has been exciting to finally get out into the work environment and utilise that knowledge we gained from training. My manager has been a great mentor, extremely knowledgeable, and it has been good being able to participate in meetings, conference calls and make a contribution towards the business. And while we aren't necessarily working directly with the other graduates, they are still reachable via email, Pidgin and lunch and they are important as a resource and support, after all, they are going through a similar experience to you. While it is only the beginning, there is a lot more to learn and a lot more to experience along the way, especially because, as we learned during training, at Oracle, the only constant is change.

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  • Oracle participe au Forum MDM - 24 octobre 2013

    - by Louisa Aggoune
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Dédié aux Directions Générales, Fonctionnelles et Informatiques ce 2ème Forum MDM (Master Data Management) a pour objectif de présenter les dernières nouveautés et le savoir-faire des acteurs majeurs du marché sous la forme d'ateliers. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} ORACLE, sponsor de l'évènement, vous convie sur son stand et à son atelier: Oracle MDM et qualité des données au service de la gouvernance de vos données internes et externes ou comment enrichir et fédérer votre patrimoine informationnel avec le Social data, Big Data, Cloud data … De nombreux retours d’expérience concrets vous seront également délivrés lors de cette matinée, à travers les témoignages de : - Philippe Kirady, CARDIF, Directeur expertise métier et process- Michelle Martin, SOLVAY, Directrice Data Management- Thierry Chamfrault, TECHNIP, Directeur Qualité et méthodes IT- Manuel Amorim, LE PARISIEN, Responsable Audience et Fidélisation Département Numérique- Jean-Michel Collomb, Architecte d’entreprise, AMADEUS Global Business ServicesVous avez des problématiques de :- Gouvernance des données- Qualité des données- Référentiels de données, produits, clients, fournisseurs, RH Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Lieu : Jeudi 24 Octobre 2013, de 8h30 à 13h30 - Centre de Conférences Paris Victoire - 52, rue de la Victoire - 75009 Paris Inscription: Par retour d'email à Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} [email protected] ou [email protected]

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  • Customer Service Experience, Oracle e Cels insieme per innovare le strategie.

    - by Claudia Caramelli-Oracle
    Si è svolto oggi il workshop Oracle "Customer Service Experience. Strategie per progettare un Servizio eccellente e profittevole." che ha visto il contributo del gruppo di ricerca CELS (Research Group on Industrial Engineering, Logistics and Service Operations) e della sezione ASAP SMF dell’Università degli Studi di Bergamo. Giuditta Pezzotta (PhD - Cels) e Roberto Pinto (PhD - Cels) ci hanno presentato la Service Engineering Methodology (SEEM), innovativa piattaforma metodologica che permette di ottimizzare la creazione di valore sia per il cliente finale sia per l’azienda, partendo dalla progettazione del prodotto e arrivando alla progettazione della soluzione prodotto-servizio, e valutando la bontà del prodotto-servizio ipotizzato attraverso strumenti concettuali e di simulazione dei processi. Armando Janigro, CX Strategy Director EMEA - Oracle ha invece parlato di Modern Customer Service, ovvero di come adattarsi in modo agile e veloce alle mutevoli necessità dei clienti, ipotizzando l’adozione in chiave strategica di nuovi strumenti di differenziazione e di leadership come la Customer Experience (CX) e sfruttando le nuove dinamiche di relazione azienda-singolo consumatore per ottimizzare l’esperienza multicanale e per render più efficiente il Customer Service, creando ulteriore valore. A seguire è stata mostrata da PierLuigi Coli, Principal Sales Consultant - Oracle, una demo sui prodotti Service Cloud offerti da Oracle, a supporto di tutti i concetti raccontati nelle sessioni precedenti. Il workshop è stato un’occasione unica per definire i percorsi da intraprendere per sviluppare efficaci strategie di Customer Experience grazie ad approcci e metodologie innovative alla base di uno sviluppo sostenibile del business. Le slide proiettate sono disponibili su richiesta: scrivi a Claudia Caramelli per ogni informazione o chiarimento.

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  • Moving from VPS to Cloud

    - by GRIGORE-TURBODISEL
    ...and I have a few questions. I'm basically working on a MySQL+PHP based webapp. Since I don't have on-demand scaling with VPS, I'm planning to move from VPS to Cloud when I hit the 1000 subscribers barrier. I'm looking at Windows Azure but I'm ok with other suggestions. So here are my questions: Will it really cost me a kidney? Every subscriber needs to download around 4-5MB of static resources each day. Bandwidth is free on the VPS but here I see costs can easily get to $800.00/mo; this makes me very insecure about the whole thing, I mean VPS is just $2,000/yr. Do I need another VM or is PHP included in the Web Sites? I have basic sysadmin skills, I think I can handle setting up a PHP install, but will I have to do this? If yes, what other service do I need to setup manually? What about Memcached, MySQL, etc? What security protections does it include? For example I have some basic protection included, like directory traversals and executable files upload; I also have CloudFlare on my other websites for DDoS protection; will I need to do the same thing here too, can it even be installed, can I edit my DNS records, etc? How are e-mails, subdomains, add-on domains, parked domains, etc. handled? I haven't seen any references to e-mail boxes. On the VPS I simply add them from cPanel ([email protected] / whatever.mysite.com / ...); do I have a similar management interface here? Do I get SSH access? Or at least FTP, remote MySQL access and maybe some incremental back-ups or something? Can I see my quotas and advanced traffic info? I must mention that I really like the idea of the whole "cloud" concept, the added reliability and everything but I really need maybe a parallel to regular hosting or something so I know what to expect.

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  • Be your own cloud [closed]

    - by Jedi
    I have reasonably many electronic gadgets that can go LAN or WI-FI. But how do you share and/or syncronize all your files among them? Well, between my laptops and my desktop I use Dropbox. A nice way to share files among computers. But what if your HDD on your laptop is not large enough to carry music, pictures and films. Normally you would buy an extern USB HDD and store them there, but then you cannot reach the files from other computers which are not connected to the USB device. Many would say I should use a solution like a cloud with a disc station or something like that. But my needs are follows: A mass storage which can be reached among devices (laptops, desktops, iPhone, Android phone, XBox or Playstation). Has low power requirements and is silent. Can be reached inside home and it would be nice if it could be reached outside home as well. Cheap I have looked around and I have found an wireless router which can share a USB device: D-Link Wireless N HD Media Router. I thought it would be an interesting solution for a simple local cloud solution. D-Link uses a little program called SharePort Plus which mount the USB device to your computer. Unfortunately is the transfer rate to the USB storage device rather disappointing. The transfer rate was 5.8 Mbps even though the distance between the laptop and the router was 2 meter. The same is happening when I use cable from the computer to the router. Another thing is that SharePort Plus only allows one computer be connected to the device at a time. The last thing was something I could live with. I have search on the Internet for other solutions and found this video from Synology. I'm not sure if their solution is the right one. I think a disc station connected to my home LAN could the right solution. What have you done in your home to store and share files among your computers and game consoles?

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  • Remote Computer renting (moving my desktop to the cloud)

    - by Carl
    I would like to rent a remote computer, like a virtual Vista or Windows 7 desktop, and run everything on it and access it with RDP (fastest). It could be virtual (running on Xen or Hyper-V) and the price needs to be right. Windows 7 to Windows 7 has nice RDP offload feature and doing stuff in the cloud is fast. Anywhere I could rent something like that? I've been using Amazon and CloudLayer, but they are optimized for server versions of Windows.

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  • Oracle???????2012?11??

    - by Allen Gao
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3"/ UnhideWhenUsed="false" Name="Light Grid Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 3"/ UnhideWhenUsed="false" Name="Dark List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 3"/ UnhideWhenUsed="false" Name="Colorful List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 3"/ UnhideWhenUsed="false" Name="Light Shading Accent 4"/ UnhideWhenUsed="false" Name="Light List Accent 4"/ UnhideWhenUsed="false" Name="Light Grid Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 4"/ UnhideWhenUsed="false" 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UnhideWhenUsed="false" Name="Colorful Shading Accent 5"/ UnhideWhenUsed="false" Name="Colorful List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 5"/ UnhideWhenUsed="false" Name="Light Shading Accent 6"/ UnhideWhenUsed="false" Name="Light List Accent 6"/ UnhideWhenUsed="false" Name="Light Grid Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/ UnhideWhenUsed="false" Name="Dark List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/ UnhideWhenUsed="false" Name="Colorful List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Book Title"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.5pt; mso-bidi-font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-font-kerning:1.0pt;} ????Oracle???????11??????????: ????:??????????????Oracle???????????????????? ????:Oracle???????2012?11??

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  • What is the cheapest non-colocation way to serve about 10 static files at a rate of 100 megabits per

    - by Mark Maunder
    I've looked at Amazon S3 and it costs roughly $4746 per month for 100 megabits/s (which translates into 31,640 Gigabytes of data transferred. That's at a rate of $0.15 per gig.) I haven't found a cheaper "cloud" option. I'm curious if there's any other cloud hosting option out there cheaper than S3. Uptime is not an issue because I can build failover for most things into the browser. e.g. I can use javascript to say "if the image didn't load then go to this other URL instead." FYI I'm currently using a colocation facility which is about 30% cheaper than S3 and I'm familiar with colo prices - so this question is really about "cloud" services and by that I mean services where I don't have to worry about the infrastructure.

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