Alienware m15x (older model) BSOD investigation
- by Crishu
A frined of mine asked me to help him with an Alienware m15x laptop that had a little service history.
It was bought in june 2008, serviced in january 2009 for a random fps drop problem, Alienware returned it saying nothing was wrong. The laptop still had hiccups, but after juggling a few drivers and settings, the fps drops weren't as noticeable.
Eventually it died in Sept. 2009. It would not boot up locking itself on a white/gray screen. (i think it was overheating .. clocking in 100 degrees Celsius).
So back to Alienware it went. They replaced the GPU and all was fine.
Up until these blue screens started showing up.
One other thing that was updated was the HDD and a Windows 7 reinstall, in August. From then on it seems to have started its BSOD. Could this be the culprit? Why? 0_o
The original Windows was Vista but it was upgraded with a digital download/purchase of Windows 7 Home Premium and activated after installing windows. No errors on the old HDD, just on the latest installation.
LE:Due note that now the old HDD is used to see if issues re-occur.
So please, I am in need of someone who can interpret these windows dump files:
Minidump
I may have come to some conflicting conclusions.
So if someone can clarify each dump/date and the probable cause/error it had; and a final conclusion or solution, we would be very grateful.
Also please consult report for other system info I omitted: same link,code: XRWIVLWG
If I missed something or if you have any other questions I'll be happy to answer them.
Thank you. Good day.
Processor: Intel(R) Core(TM)2 Duo CPU T9300 @ 2.50GHz
Network Adapter Properties:
Broadcom NetLink (TM) Gigabit Ethernet
Intel(R) Wireless WiFi Link 4965AGN
Video Adapter Properties:
Driver Description NVIDIA GeForce 8800M GTX
Driver Date 19.08.2009
Driver Version 8.16.11.8681
Driver Provider NVIDIA
INF File oem19.inf
Hardware ID PCI\VEN_10DE&DEV_060C&SUBSYS_0770152D&REV_A2
Location Information @system32\DRIVERS\pci.sys,#65536;PCI bus %1, device %2, function %3;(1,0,0)
PCI Device NVIDIA GeForce 8800M GTX [NoDB]
BIOS String Version 62.92.34.0.8
Installed Drivers nvd3dum (8.16.11.8681), nvwgf2um, nvwgf2um
Hard Dik Drive:
Model ID ST9120823ASG (**older one 120gb**)
Model ID WD32000BEKT (new 320gb with fresh OS)