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• Don't Miss the Primavera Track Call for Presentations

  - by Melissa Centurio Lopes

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Can your insights save another company from learning an expensive lesson? Do you have a success story to tell?  The COLLABORATE 13 – Primavera Track Call for Presentations is now open! April 7–11, 2013 in Denver, Colorado, is the premier event for Primavera and Unifier power-users to learn best practices from successful customers as well as hear details on the latest product functionality from the Primavera team. With over 50 sessions dedicated to Primavera products, users will also be able to learn about Primavera's complete product suite and network with other customers and partners within the Primavera community. Customers can also attend hundreds of sessions on Oracle's complete product suite. Share your Primavera success story by submitting a presentation proposal. Deadline for submissions: Wednesday, October 31, 2012. The Primavera presence has been growing at Collaborate year over year, with 50+ sessions and 400 customers in attendance last year – but we want this year’s track to be even bigger and better so please submit a session! 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• IIS 7.0 informational HTTP status codes

  - by Samir R. Bhogayta

  1xx - Informational These HTTP status codes indicate a provisional response. The client computer receives one or more 1xx responses before the client computer receives a regular response. IIS 7.0 uses the following informational HTTP status codes: 100 - Continue. 101 - Switching protocols. 2xx - Success These HTTP status codes indicate that the server successfully accepted the request. IIS 7.0 uses the following success HTTP status codes: 200 - OK. The client request has succeeded. 201 - Created. 202 - Accepted. 203 - Nonauthoritative information. 204 - No content. 205 - Reset content. 206 - Partial content. 3xx - Redirection These HTTP status codes indicate that the client browser must take more action to fulfill the request. For example, the client browser may have to request a different page on the server. Or, the client browser may have to repeat the request by using a proxy server. IIS 7.0 uses the following redirection HTTP status codes: 301 - Moved permanently. 302 - Object moved. 304 - Not modified. 307 - Temporary redirect. 4xx - Client error These HTTP status codes indicate that an error occurred and that the client browser appears to be at fault. For example, the client browser may have requested a page that does not exist. Or, the client browser may not have provided valid authentication information. IIS 7.0 uses the following client error HTTP status codes: 400 - Bad request. The request could not be understood by the server due to malformed syntax. The client should not repeat the request without modifications. IIS 7.0 defines the following HTTP status codes that indicate a more specific cause of a 400 error: 400.1 - Invalid Destination Header. 400.2 - Invalid Depth Header. 400.3 - Invalid If Header. 400.4 - Invalid Overwrite Header. 400.5 - Invalid Translate Header. 400.6 - Invalid Request Body. 400.7 - Invalid Content Length. 400.8 - Invalid Timeout. 400.9 - Invalid Lock Token. 401 - Access denied. IIS 7.0 defines several HTTP status codes that indicate a more specific cause of a 401 error. The following specific HTTP status codes are displayed in the client browser but are not displayed in the IIS log: 401.1 - Logon failed. 401.2 - Logon failed due to server configuration. 401.3 - Unauthorized due to ACL on resource. 401.4 - Authorization failed by filter. 401.5 - Authorization failed by ISAPI/CGI application. 403 - Forbidden. IIS 7.0 defines the following HTTP status codes that indicate a more specific cause of a 403 error: 403.1 - Execute access forbidden. 403.2 - Read access forbidden. 403.3 - Write access forbidden. 403.4 - SSL required. 403.5 - SSL 128 required. 403.6 - IP address rejected. 403.7 - Client certificate required. 403.8 - Site access denied. 403.9 - Forbidden: Too many clients are trying to connect to the Web server. 403.10 - Forbidden: Web server is configured to deny Execute access. 403.11 - Forbidden: Password has been changed. 403.12 - Mapper denied access. 403.13 - Client certificate revoked. 403.14 - Directory listing denied. 403.15 - Forbidden: Client access licenses have exceeded limits on the Web server. 403.16 - Client certificate is untrusted or invalid. 403.17 - Client certificate has expired or is not yet valid. 403.18 - Cannot execute requested URL in the current application pool. 403.19 - Cannot execute CGI applications for the client in this application pool. 403.20 - Forbidden: Passport logon failed. 403.21 - Forbidden: Source access denied. 403.22 - Forbidden: Infinite depth is denied. 404 - Not found. IIS 7.0 defines the following HTTP status codes that indicate a more specific cause of a 404 error: 404.0 - Not found. 404.1 - Site Not Found. 404.2 - ISAPI or CGI restriction. 404.3 - MIME type restriction. 404.4 - No handler configured. 404.5 - Denied by request filtering configuration. 404.6 - Verb denied. 404.7 - File extension denied. 404.8 - Hidden namespace. 404.9 - File attribute hidden. 404.10 - Request header too long. 404.11 - Request contains double escape sequence. 404.12 - Request contains high-bit characters. 404.13 - Content length too large. 404.14 - Request URL too long. 404.15 - Query string too long. 404.16 - DAV request sent to the static file handler. 404.17 - Dynamic content mapped to the static file handler via a wildcard MIME mapping. 404.18 - Querystring sequence denied. 404.19 - Denied by filtering rule. 405 - Method Not Allowed. 406 - Client browser does not accept the MIME type of the requested page. 408 - Request timed out. 412 - Precondition failed. 5xx - Server error These HTTP status codes indicate that the server cannot complete the request because the server encounters an error. IIS 7.0 uses the following server error HTTP status codes: 500 - Internal server error. IIS 7.0 defines the following HTTP status codes that indicate a more specific cause of a 500 error: 500.0 - Module or ISAPI error occurred. 500.11 - Application is shutting down on the Web server. 500.12 - Application is busy restarting on the Web server. 500.13 - Web server is too busy. 500.15 - Direct requests for Global.asax are not allowed. 500.19 - Configuration data is invalid. 500.21 - Module not recognized. 500.22 - An ASP.NET httpModules configuration does not apply in Managed Pipeline mode. 500.23 - An ASP.NET httpHandlers configuration does not apply in Managed Pipeline mode. 500.24 - An ASP.NET impersonation configuration does not apply in Managed Pipeline mode. 500.50 - A rewrite error occurred during RQ_BEGIN_REQUEST notification handling. A configuration or inbound rule execution error occurred. Note Here is where the distributed rules configuration is read for both inbound and outbound rules. 500.51 - A rewrite error occurred during GL_PRE_BEGIN_REQUEST notification handling. A global configuration or global rule execution error occurred. Note Here is where the global rules configuration is read. 500.52 - A rewrite error occurred during RQ_SEND_RESPONSE notification handling. An outbound rule execution occurred. 500.53 - A rewrite error occurred during RQ_RELEASE_REQUEST_STATE notification handling. An outbound rule execution error occurred. The rule is configured to be executed before the output user cache gets updated. 500.100 - Internal ASP error. 501 - Header values specify a configuration that is not implemented. 502 - Web server received an invalid response while acting as a gateway or proxy. IIS 7.0 defines the following HTTP status codes that indicate a more specific cause of a 502 error: 502.1 - CGI application timeout. 502.2 - Bad gateway. 503 - Service unavailable. IIS 7.0 defines the following HTTP status codes that indicate a more specific cause of a 503 error: 503.0 - Application pool unavailable. 503.2 - Concurrent request limit exceeded.

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• Alcatel-Lucent: Enterprise 2.0: The Top 5 Things I would Do Over

  - by Kellsey Ruppel

  Happy Monday! Does anyone else feel as if the weekend went entirely too quickly? At least for those of us in the United States, we have the 4th of July Holiday next week to look forward to This week on the blog, we are going to focus on "WebCenter by Example" and highlight best practices from customers and partners. I recently came across this article and I think this is a great example of how we can learn from one another when it comes to social collaboration adoption. Do you agree with Jem? What things or best practices have you learned in your organizations?  By Jem Janik, Enterprise community manager, Alcatel-Lucent  Not so long ago, Engage, the Alcatel-Lucent employee social network and collaboration platform, celebrated its third birthday. With more than 25,000 members actively interacting each month, Engage has been a big enough success that it’s been the subject of external articles, and often those of us who helped launch it will go out and speak about what aspects contributed to that success. Hindsight is still 20/20 and what it takes to successfully launch an enterprise 2.0 community is fairly well-known now.  Today I want to tell you what I suspect you really want to know about.  As the enterprise community manager for Engage, after three years in, what are the top 5 things I wish we (and I mostly mean me) could do over? #5 Define your analytics solution from the start There is so much to do when you launch a community and initially growing it without complete chaos is quite a task.  It doesn’t take too long to get to a point where you want to focus your continued efforts in growing company collaboration.  Do people truly talk across regional boundaries or have we shifted siloed conversations to a new platform.  Is there one organization that doesn’t interact with another? If you are lucky you’ll have someone in your community team well versed in the world of databases and SQL queries, but it takes time to figure out what backend analytics data actually means. Professional support can be expensive and it may be hard to justify later as it typically has the community manager as the only main customer.  Figure out what you think you’ll want to know and how to get it early on. The sooner the better even if it doesn’t seem that critical at the time. #4 Lobbies guide you to the right places One piece of feedback that comes up more and more as we keep growing Engage is it’s hard to find stuff, or new people are not sure where to start. Something we’re doing now is defining some general topic areas of interest to be like “lobbies” into the platform and some common hashtags to go with them. I liken this to walking into a large medical or professional building for the first time.  There are hundreds of offices, and you look to a sign in the lobby to get guided to the right place for you.  We’re building that sign for members now, but again we missed the boat as the majority of the company has had their initial Engage experience. #3 Clean up, clean up, clean up Knowledge work and folksonomies are messy! The day we opened the doors to Engage I would have said we should keep everything ever created in Engage with an argument that it was a window into our collective knowledge so nothing should go.  Well, 6000+ groups and 200,000+ pieces of content later, I’ve changed my mind.  As previously mentioned, with too much “stuff” the system can be overwhelming to new members and it makes it harder to get what you’re looking for.   Do we need that help document about a tool we no longer have? NO!  Do we need that group that had 1 document and 2 discussions in the last two years? NO! Should we only have one group about a given topic instead of 4?  YES! Last fall, Engage defined a cleanup process for groups not used for a long time.  We also formed a volunteer cleaning army who are extra eyes on the hunt for “stuff” that should be updated, merged, or deleted.  It’s better late than never, but in line with what’s becoming a theme I wish these efforts had started earlier. #2 Communications & local community management One of the most important aspects of my job is to make sure people who should be talking to each other are actually doing it.  Connecting people to the other people they should know, the groups they should join, a piece of content that shouldn’t be missed.   I have worked both inside and outside of communications teams, and they are the best informed people in your company.  They know when something big is coming, how it impacts employees, how it fits with strategy, who else knows more, etc.  Having communications professionals who are power users can help scale up community management because they are already so well connected.  They also need to have the platform skills to pay attention without suffering email overload, how to grab someone’s attention, etc.  I wish I’d had figured this out much earlier.  If I had I would have groomed more communications colleagues into advocates and power members right at the start. #1 Grooming advocates vs. natural advocates I’ve just alluded to this above already. The very best advocates are those who naturally embrace your platform and automatically start to see new ways to work within it.  Those advocates seem to come out of the woodwork naturally since some of them are early adopters.  Not surprisingly, our best advocates today are those same people who were willing to come kick the tires when the community was completely empty.  Unfortunately, we didn’t get a global spread of those natural advocates.  I did ask around when we first launched for other people who might be good candidates, but didn’t push too hard as there were so many other things to get ready.  That was a mistake.  If I could get a redo I would have formally asked for people to be assigned where there were gaps and groomed them into an advocate.  Today as we find new advocates to fill the gaps, people are hesitant as the initial set has three years of practice are ahead of the curve power members; it definitely would have been easier earlier on. As fairly early adopters to corporate scale enterprise collaboration, there hasn’t been a roadmap to follow as we’ve grown Engage, which is part of the fun! It’s clear a lot of issues are more easily tackled the earlier you identify and begin to correct them, and I’ve identified the main five I wish I could redo.  In the spirit of collaboration, I hope someone else learns from my mistakes! View the original article by Jem here. 

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• Webcast Q&A: Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter

  - by kellsey.ruppel

  Last Thursday we had the second webcast in our WebCenter in Action webcast series, "Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter, where customer Michael Chander from Qualcomm and Vince Casarez & Gourav Goyal from Oracle Partner Keste shared how Oracle WebCenter is powering Qualcomm’s externally facing website and providing a seamless experience for their customers. In case you missed it, here's a recap of the Q&A.   Mike Chandler, Qualcomm Q: Did you run into any issues when integrating all of the different applications together?A: Definitely, our main challenges were in the area of user provisioning and security propagation, all the standard stuff you might expect when hooking up SSO for authentication and authorization. In addition, we spent several iterations getting the UI’s in sync. While everyone was given the same digital material to build too, each team interpreted and implemented it their own way. Initially as a user navigated, if you were looking for it, you could slight variations in color or font or width , stuff like that. So we had to pull all the developers responsible for the UI together and get pixel level agreement on a lot of things so we could ensure seamless transitions across applications. Q: What has been the biggest benefit your end users have seen?A: Wow, there have been several. An SSO enabled environment was huge a win for our users. The portal application that this replaced had not really been invested in by the business. With this project, we had full business participation and backing, and it really showed in some key areas like the shopping experience. For example, while ordering in the previous site, the items did not have any pictures or really usable descriptions. A tremendous amount of work was done to try and make the site more intuitive and user friendly. Site performance has also drastically improved thanks to new hardware, improved database design, and of course the fact that ADF has made great strides in runtime performance. Q: Was there any resistance internally when implementing the solution? If so, how did you overcome that?A: Within a large company, I’m sure there is always going to be competition for large projects, as there was here. Once we got through the technical analysis and settled on the technology choices, it was actually no resistance to implementing the solution. This project was fully driven by the business with the aim of long term growth. I can confidently say that the fact that this project was given the utmost importance by both the business and IT really help put down any resistance that you would typically see while implementing a new solution. Q: Given the performance, what do you estimate to be the top end capacity of the system? A:I think our top end capacity is really only limited by our hardware. I’m comfortable saying we could grow 10x on our current hardware, both in terms of transactions and users. We can easily spin up new JVM instances if needed. We already use less JVM’s than we had planned. In addition, ADF is doing a very good job with his connection pooling and application module pooling, so we see a very good ratio of users connected to the systems vs db connections, without impacting performace. Q: What's the overview or summary of feedback from the users interacting with the site?A: Feedback has been overwhelmingly positive from both the business and our customers. They’re very happy with the new SSO environment , the new LAF, and the performance of the site. Of course, it’s not all roses. No matter what, there are always going to be people that don’t like the layout or the color scheme, etc. By and large though, customers are happy and the business is happy. Q: Can you describe the impressions about the site before and after the project within Qualcomm?A: Before the project, the site worked and people were using it, but most people were not happy with it. It was slow and tended to be a bit tempermental, for example a user would perform a transaction and the system would throw and unexpected error. The user could back up and retry the steps and things would work fine, so why didn’t work the first time?. From a UI perspective, we’d hear comments like it looked like it was built by a high school student.  Vince Casarez & Gourav Goyal, Keste Q: Did you run into any obstacles when implementing the solution?A: It's interesting some people call them "obstacles" on this project we just called them "dependencies".  There were both technical and business related dependencies that we had to work out. Mike points out the SSO dependencies and the coordination and synchronization between the teams to have a seamless login experience and a seamless end user experience.  There was also a set of dependencies on the User Acceptance testing to make sure that everyone understood the use cases for how the system would be used.  With a branching into a new market and trying to match a simple user experience as many consumer sites have today, there was always a tendency for the team members to provide their suggestions on how things could be simpler.  But with all the work up front on the user design and getting the business driving this set of experiences, this minimized the downstream suggestions that tend to distract a team.  In this case, all the work up front allowed us to enumerate the "dependencies" and keep the distractions to a minimum. Q: Was there a lot of custom work that needed to be done for this particular solution?A: The focus for this particular solution was really on the custom processes. The interesting thing is that with the data flows and the integration with applications, there are some pre-built integrations, but realistically for the process flow, we had to build those. The framework and tooling we used made things easier so we didn’t have to implement core functionality, like transitioning from screen to screen or from flow to flow. The design feature of Task Flows really helped speed the development and keep the component infrastructure in line with the dynamic processes.  Task flows and other elements like Skins are core to the infrastructure or technology stack of Oracle. This then allowed the team to center the project focus around the business flows and use cases to meet the core requirements and keep the project on time. Q: What do you think were the keys to success for rolling out WebCenter?A:  The 5 main keys to success were: 1) Sponsorship from the whole organization around this project from senior executive agreement, business owners driving functionality, and IT development alignment; 2) Upfront design planning and use case definition to clearly define the project scope and requirements; 3) Focussed development and project management aligned with the top level goals and drivers; 4) User acceptance and usability testing along the way to identify potential issues and direct resolution of the issues;  and 5) Constant prioritization of the issues for development to fix by the business.  It also helps to have great team chemistry and really smart people working on the project. If you missed the webcast, be sure to catch the replay to see a live demonstration of WebCenter in action!  Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter from Oracle WebCenter

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• The True Cost of a Solution

  - by D'Arcy Lussier

  I had a Twitter chat recently with someone suggesting Oracle and SQL Server were losing out to OSS (Open Source Software) in the enterprise due to their issues with scaling or being too generic (one size fits all). I challenged that a bit, as my experience with enterprise sized clients has been different – adverse to OSS but receptive to an established vendor. The response I got was: Found it easier to influence change by showing how X can’t solve our problems or X is extremely costly to scale. Money talks. I think this is definitely the right approach for anyone pitching an alternate or alien technology as part of a solution: identify the issue, identify the solution, then present pros and cons including a cost/benefit analysis. What can happen though is we get tunnel vision and don’t present a full view of the costs associated with a solution. An “Acura”te Example (I’m so clever…) This is my dream vehicle, a Crystal Black Pearl coloured Acura MDX with the SH-AWD package! We’re a family of 4 (5 if my daughters ever get their wish of adding a dog), and I’ve always wanted a luxury type of vehicle, so this is a perfect replacement in a few years when our Rav 4 has hit the 8 – 10 year mark. MSRP – $62,890 But as we all know, that’s not *really* the cost of the vehicle. There’s taxes and fees added on, there’s the extended warranty if I choose to purchase it, there’s the finance rate that needs to be factored in… MSRP –   $62,890 Taxes –      $7,546 Warranty - $2,500 SubTotal – $72,936 Finance Charge – $ 1094.04 Grand Total – $74,030 Well! Glad we did that exercise – we discovered an extra $11k added on to the MSRP! Well now we have our true price…or do we? Lifetime of the Vehicle I’m expecting to have this vehicle for 7 – 10 years. While the hard cost of the vehicle is known and dealt with, the costs to run and maintain the vehicle are on top of this. I did some research, and here’s what I’ve found: Fuel and Mileage Gas prices are high as it is for regular fuel, but getting into an MDX will require that I *only* purchase premium fuel, which comes at a premium price. I need to expect my bill at the pump to be higher. Comparing the MDX to my 2007 Rav4 also shows I’ll be gassing up more often. The Rav4 has a city MPG of 21, while the MDX plummets to 16! The MDX does have a bigger fuel tank though, so all in all the number of times I hit the pumps might even out. Still, I estimate I’ll be spending approximately $8000 – $10000 more on gas over a 10 year period than my current Rav4. Service Options Limited Although I have options with my Toyota here in Winnipeg (we have 4 Toyota dealerships), I do go to my original dealer for any service work. Still, I like the fact that I have options. However, there’s only one Acura dealership in all of Winnipeg! So if, for whatever reason, I’m not satisfied with the level of service I’m stuck. Non Warranty Service Work Also let’s not forget that there’s a bulk of work required every year that is *not* covered under warranty – oil changes, tire rotations, brake pads, etc. I expect I’ll need to get new tires at the 5 years mark as well, which can easily be $1200 – $1500 (I just paid $1000 for new tires for the Rav4 and we’re at the 5 year mark). Now these aren’t going to be *new* costs that I’m not used to from our existing vehicles, but they should still be factored in. I’d budget $500/year, or $5000 over the 10 years I’ll own the vehicle. Final Assessment So let’s re-assess the true cost of my dream MDX: MSRP                    $62,890 Taxes                       $7,546 Warranty                 $2,500 Finance Charge         $1094 Gas                        $10,000 Service Work            $5000 Grand Total           $89,030 So now I have a better idea of 10 year cost overall, and I’ve identified some concerns with local service availability. And there’s now much more to consider over the original $62,890 price tag. Tying This Back to Technology Solutions The process that we just went through is no different than what organizations do when considering implementing a new system, technology, or technology based solution, within their environments. It’s easy to tout the short term cost savings of particular product/platform/technology in a vacuum. But its when you consider the wider impact that the true cost comes into play. Let’s create a scenario: A company is not happy with its current data reporting suite. An employee suggests moving to an open source solution. The selling points are: - Because its open source its free - The organization would have access to the source code so they could alter it however they wished - It provided features not available with the current reporting suite At first this sounds great to the management and executive, but then they start asking some questions and uncover more information: - The OSS product is built on a technology not used anywhere within the organization - There are no vendors offering product support for the OSS product - The OSS product requires a specific server platform to operate on, one that’s not standard in the organization All of a sudden, the true cost of implementing this solution is starting to become clearer. The company might save money on licensing costs, but their training costs would increase significantly – developers would need to learn how to develop in the technology the OSS solution was built on, IT staff must learn how to set up and maintain a new server platform within their existing infrastructure, and if a problem was found there was no vendor to contact for support. The true cost of implementing a “free” OSS solution is actually spinning up a project to implement it within the organization – no small cost. And that’s just the short-term cost. Now the organization must ensure they maintain trained staff who can make changes to the OSS reporting solution and IT staff that will stay knowledgeable in the new server platform. If those skills are very niche, then higher labour costs could be incurred if those people are hard to find or if trained employees use that knowledge as leverage for higher pay. Maybe a vendor exists that will contract out support, but then there are those costs to consider as well. And let’s not forget end-user training – in our example, anyone that runs reports will need to be trained on how to use the new system. Here’s the Point We still tend to look at software in an “off the shelf” kind of way. It’s very easy to say “oh, this product is better than vendor x’s product – and its free because its OSS!” but the reality is that implementing any new technology within an organization has a cost regardless of the retail price of the product. Training, integration, support – these are real costs that impact an organization and span multiple departments. Whether you’re pitching an improved business process, a new system, or a new technology, you need to consider the bigger picture costs of implementation. What you define as success (in our example, having better reporting functionality) might not be what others define as success if implementing your solution causes them issues. A true enterprise solution needs to consider the entire enterprise.

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• Delight and Excite

  - by Applications User Experience

  Mick McGee, CEO & President, EchoUser Editor’s Note: EchoUser is a User Experience design firm in San Francisco and a member of the Oracle Usability Advisory Board. Mick and his staff regularly consult on Oracle Applications UX projects. Being part of a user experience design firm, we have the luxury of working with a lot of great people across many great companies. We get to help people solve their problems.  At least we used to. The basic design challenge is still the same; however, the goal is not necessarily to solve “problems” anymore; it is, “I want our products to delight and excite!” The question for us as UX professionals is how to design to those goals, and then how to assess them from a usability perspective. I’m not sure where I first heard “delight and excite” (A book? blog post? Facebook  status? Steve Jobs quote?), but now I hear these listed as user experience goals all the time. In particular, somewhat paradoxically, I routinely hear them in enterprise software conversations. And when asking these same enterprise companies what will make the project successful, we very often hear, “Make it like Apple.” In past days, it was “make it like Yahoo (or Amazon or Google“) but now Apple is the common benchmark. Steve Jobs and Apple were not secrets, but with Jobs’ passing and Apple becoming the world’s most valuable company in the last year, the impact of great design and experience is suddenly very widespread. In particular, users’ expectations have gone way up. Being an enterprise company is no shield to the general expectations that users now have, for all products. Designing a “Minimum Viable Product” The user experience challenge has historically been, to echo the words of Eric Ries (author of Lean Startup) , to create a “minimum viable product”: the proverbial, “make it good enough”. But, in our profession, the “minimum viable” part of that phrase has oftentimes, unfortunately, referred to the design and user experience. Technology typically dominated the focus of the biggest, most successful companies. Few have had the laser focus of Apple to also create and sell design and user experience alongside great technology. But now that Apple is the most valuable company in the world, copying their success is a common undertaking. Great design is now a premium offering that everyone wants, from the one-person startup to the largest companies, consumer and enterprise. This emerging business paradigm will have significant impact across the user experience design process and profession. One area that particularly interests me is, how are we going to evaluate these new emerging “delight and excite” experiences, which are further customized to each particular domain? How to Measure “Delight and Excite” Traditional usability measures of task completion rate, assists, time, and errors are still extremely useful in many situations; however, they are too blunt to offer much insight into emerging experiences “Satisfaction” is usually assessed in user testing, in roughly equivalent importance to the above objective metrics. Various surveys and scales have provided ways to measure satisfying UX, with whatever questions they include. However, to meet the demands of new business goals and keep users at the center of design and development processes, we have to explore new methods to better capture custom-experience goals and emotion-driven user responses. We have had success assessing custom experiences, including “delight and excite”, by employing a variety of user testing methods that tend to combine formative and summative techniques (formative being focused more on identifying usability issues and ways to improve design, and summative focused more on metrics). Our most successful tool has been one we’ve been using for a long time, Magnitude Estimation Technique (MET). But it’s not necessarily about MET as a measure, rather how it is created. Caption: For one client, EchoUser did two rounds of testing.  Each test was a mix of performing representative tasks and gathering qualitative impressions. Each user participated in an in-person moderated 1-on-1 session for 1 hour, using a testing set-up where they held the phone. The primary goal was to identify usability issues and recommend design improvements. MET is based on a definition of the desired experience, which users will then use to rate items of interest (usually tasks in a usability test). In other words, a custom experience definition needs to be created. This can then be used to measure satisfaction in accomplishing tasks; “delight and excite”; or anything else from strategic goals, user demands, or elsewhere. For reference, our standard MET definition in usability testing is: “User experience is your perception of how easy to use, well designed and productive an interface is to complete tasks.” Articulating the User Experience We’ve helped construct experience definitions for several clients to better match their business goals. One example is a modification of the above that was needed for a company that makes medical-related products: “User experience is your perception of how easy to use, well-designed, productive and safe an interface is for conducting tasks. ‘Safe’ is how free an environment (including devices, software, facilities, people, etc.) is from danger, risk, and injury.” Another example is from a company that is pushing hard to incorporate “delight” into their enterprise business line: “User experience is your perception of a product’s ease of use and learning, satisfaction and delight in design, and ability to accomplish objectives.” I find the last one particularly compelling in that there is little that identifies the experience as being for a highly technical enterprise application. That definition could easily be applied to any number of consumer products. We have gone further than the above, including “sexy” and “cool” where decision-makers insisted they were part of the desired experience. We also applied it to completely different experiences where the “interface” was, for example, riding public transit, the “tasks” were train rides, and we followed the participants through the train-riding journey and rated various aspects accordingly: “A good public transportation experience is a cost-effective way of reliably, conveniently, and safely getting me to my intended destination on time.” To construct these definitions, we’ve employed both bottom-up and top-down approaches, depending on circumstances. For bottom-up, user inputs help dictate the terms that best fit the desired experience (usually by way of cluster and factor analysis). Top-down depends on strategic, visionary goals expressed by upper management that we then attempt to integrate into product development (e.g., “delight and excite”). We like a combination of both approaches to push the innovation envelope, but still be mindful of current user concerns. Hopefully the idea of crafting your own custom experience, and a way to measure it, can provide you with some ideas how you can adapt your user experience needs to whatever company you are in. Whether product-development or service-oriented, nearly every company is ultimately providing a user experience. The Bottom Line Creating great experiences may have been popularized by Steve Jobs and Apple, but I’ll be honest, it’s a good feeling to be moving from “good enough” to “delight and excite,” despite the challenge that entails. In fact, it’s because of that challenge that we will expand what we do as UX professionals to help deliver and assess those experiences. I’m excited to see how we, Oracle, and the rest of the industry will live up to that challenge.

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• SOA Implementation Challenges

  Why do companies think that if they put up a web service that they are doing Service-Oriented Architecture (SOA)? Unfortunately, the IT and business world love to run on the latest hype or buzz words of which very few even understand the meaning. One of the largest issues companies have today as they consider going down the path of SOA, is the lack of knowledge regarding the architectural style and the over usage of the term SOA. So how do we solve this issue?I am sure most of you are thinking by now that you know what SOA is because you developed a few web services.  Isn’t that SOA, right? No, that is not SOA, but instead Just Another Web Service (JAWS). For us to better understand what SOA is let’s look at a few definitions.Douglas K. Bary defines service-oriented architecture as a collection of services. These services are enabled to communicate with each other in order to pass data or coordinating some activity with other services.If you look at this definition closely you will notice that Bary states that services communicate with each other. Let us compare this statement with my first statement regarding companies that claim to be doing SOA when they have just a collection of web services. In order for these web services to for an SOA application they need to be interdependent on one another forming some sort of architectural hierarchy. Just because a company has a few web services does not mean that they are all interconnected.SearchSOA from TechTarget.com states that SOA defines how two computing entities work collectively to enable one entity to perform a unit of work on behalf of another. Once again, just because a company has a few web services does not guarantee that they are even working together let alone if they are performing work for each other.SearchSOA also points out service interactions should be self-contained and loosely-coupled so that all interactions operate independent of each other.Of all the definitions regarding SOA Thomas Erl’s seems to shed the most light on this concept. He states that “SOA establishes an architectural model that aims to enhance the efficiency, agility, and productivity of an enterprise by positioning services as the primary means through which solution logic is represented in support of the realization of the strategic goals associated with service-oriented computing.” (Erl, 2011) Once again this definition proves that a collection of web services does not mean that a company is doing SOA. However, it does mean that a company has a collection of web services, and that is it.In order for a company to start to go down the path of SOA, they must take  a hard look at their existing business process while abstracting away any technology so that they can define what is they really want to accomplish. Once a company has done this, they can begin to factor out common sub business process like credit card process, user authentication or system notifications in to small components that can be built independent of each other and then reassembled to form new and dynamic services that are loosely coupled and agile in that they can change as a business grows.Another key pitfall of companies doing SOA is the fact that they let vendors drive their architecture. Why do companies do this? Vendors’ do not hold your company’s success as their top priority; in fact they hold their own success as their top priority by selling you as much stuff as you are willing to buy. In my experience companies tend to strive for the maximum amount of benefits with a minimal amount of cost. Does anyone else see any conflicts between this and the driving force behind vendors.Mike Kavis recommends in an article written in CIO.com that companies need to figure out what they need before they talk to a vendor or at least have some idea of what they need. It is important to thoroughly evaluate each vendor and watch them perform a live demo of their system so that you as the company fully understand what kind of product or service the vendor is actually offering. In addition, do research on each vendor that you are considering, check out blog posts, online reviews, and any information you can find on the vendor through various search engines.Finally he recommends companies to verify any recommendations supplied by a vendor. From personal experience this is very important. I can remember when the company I worked for purchased a $200,000 add-on to their phone system that never actually worked as it was intended. In fact, just after my departure from the company started the process of attempting to get their money back from the vendor. This potentially could have been avoided if the company had done the research before selecting this vendor to ensure that their product and vendor would live up to their claims. I know that some SOA vendor offer free training regarding SOA because they know that there are a lot of misconceptions about the topic. Superficially this is a great thing for companies to take part in especially if the company is starting to implement SOA architecture and are still unsure about some topics or are looking for some guidance regarding the topic. However beware that some companies will focus on their product line only regarding the training. As an example, InfoWorld.com claims that companies providing deep seminars disguised as training, focusing more about ESBs and SOA governance technology, and less on how to approach and solve the architectural issues of the attendees.In short, it is important to remember that we as software professionals are responsible for guiding a business’s technology sections should be well informed and fully understand any new concepts that may be considered for implementation. As I have demonstrated already a company that has a few web services does not mean that they are doing SOA.  Additionally, we must not let the new buzz word of the day drive our technology, but instead our technology decisions should be driven from research and proven experience. Finally, it is important to rely on vendors when necessary, however, always take what they say with a grain of salt while cross checking any claims that they may make because we have to live with the aftermath of a system after the vendors are gone.   References: Barry, D. K. (2011). Service-oriented architecture (SOA) definition. Retrieved 12 12, 2011, from Service-Architecture.com: http://www.service-architecture.com/web-services/articles/service-oriented_architecture_soa_definition.html Connell, B. (2003, 9). service-oriented architecture (SOA). Retrieved 12 12, 2011, from SearchSOA: http://searchsoa.techtarget.com/definition/service-oriented-architecture Erl, T. (2011, 12 12). Service-Oriented Architecture. Retrieved 12 12, 2011, from WhatIsSOA: http://www.whatissoa.com/p10.php InfoWorld. (2008, 6 1). Should you get your SOA knowledge from SOA vendors? . Retrieved 12 12, 2011, from InfoWorld.com: http://www.infoworld.com/d/architecture/should-you-get-your-soa-knowledge-soa-vendors-453 Kavis, M. (2008, 6 18). Top 10 Reasons Why People are Making SOA Fail. Retrieved 12 13, 2011, from CIO.com: http://www.cio.com/article/438413/Top_10_Reasons_Why_People_are_Making_SOA_Fail?page=5&taxonomyId=3016  

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• Conflict between two Javascripts (MailChimp validation etc. scripts & jQuery hSlides.js)

  - by Brian

  I have two scripts running on the same page, one is the jQuery.hSlides.js script http://www.jesuscarrera.info/demos/hslides/ and the other is a custom script that is used for MailChimp list signup integration. The hSlides panel can be seen in effect here: http://theatricalbellydance.com. I've turned off the MailChimp script because it was conflicting with the hSlides script, causing it not to to fail completely (as seen here http://theatricalbellydance.com/home2/). Can someone tell me what could be done to the hSlides script to stop the conflict with the MailChimp script? The MailChimp Script var fnames = new Array(); var ftypes = new Array(); fnames[0] = 'EMAIL'; ftypes[0] = 'email'; fnames[3] = 'MMERGE3'; ftypes[3] = 'text'; fnames[1] = 'FNAME'; ftypes[1] = 'text'; fnames[2] = 'LNAME'; ftypes[2] = 'text'; fnames[4] = 'MMERGE4'; ftypes[4] = 'address'; fnames[6] = 'MMERGE6'; ftypes[6] = 'number'; fnames[9] = 'MMERGE9'; ftypes[9] = 'text'; fnames[5] = 'MMERGE5'; ftypes[5] = 'text'; fnames[7] = 'MMERGE7'; ftypes[7] = 'text'; fnames[8] = 'MMERGE8'; ftypes[8] = 'text'; fnames[10] = 'MMERGE10'; ftypes[10] = 'text'; fnames[11] = 'MMERGE11'; ftypes[11] = 'text'; fnames[12] = 'MMERGE12'; ftypes[12] = 'text'; var err_style = ''; try { err_style = mc_custom_error_style; } catch (e) { err_style = 'margin: 1em 0 0 0; padding: 1em 0.5em 0.5em 0.5em; background: rgb(255, 238, 238) none repeat scroll 0% 0%; font-weight: bold; float: left; z-index: 1; width: 80%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial; color: rgb(255, 0, 0);'; } var mce_jQuery = jQuery.noConflict(); mce_jQuery(document).ready(function ($) { var options = { errorClass: 'mce_inline_error', errorElement: 'div', errorStyle: err_style, onkeyup: function () {}, onfocusout: function () {}, onblur: function () {} }; var mce_validator = mce_jQuery("#mc-embedded-subscribe-form").validate(options); options = { url: 'http://theatricalbellydance.us1.list-manage.com/subscribe/post-json?u=1d127e7630ced825cb1a8b5a9&id=9f12d2a6bb&c=?', type: 'GET', dataType: 'json', contentType: "application/json; charset=utf-8", beforeSubmit: function () { mce_jQuery('#mce_tmp_error_msg').remove(); mce_jQuery('.datefield', '#mc_embed_signup').each(function () { var txt = 'filled'; var fields = new Array(); var i = 0; mce_jQuery(':text', this).each(function () { fields[i] = this; i++; }); mce_jQuery(':hidden', this).each(function () { if (fields[0].value == 'MM' && fields[1].value == 'DD' && fields[2].value == 'YYYY') { this.value = ''; } else if (fields[0].value == '' && fields[1].value == '' && fields[2].value == '') { this.value = ''; } else { this.value = fields[0].value + '/' + fields[1].value + '/' + fields[2].value; } }); }); return mce_validator.form(); }, success: mce_success_cb }; mce_jQuery('#mc-embedded-subscribe-form').ajaxForm(options); }); function mce_success_cb(resp) { mce_jQuery('#mce-success-response').hide(); mce_jQuery('#mce-error-response').hide(); if (resp.result == "success") { mce_jQuery('#mce-' + resp.result + '-response').show(); mce_jQuery('#mce-' + resp.result + '-response').html(resp.msg); mce_jQuery('#mc-embedded-subscribe-form').each(function () { this.reset(); }); } else { var index = -1; var msg; try { var parts = resp.msg.split(' - ', 2); if (parts[1] == undefined) { msg = resp.msg; } else { i = parseInt(parts[0]); if (i.toString() == parts[0]) { index = parts[0]; msg = parts[1]; } else { index = -1; msg = resp.msg; } } } catch (e) { index = -1; msg = resp.msg; } try { if (index == -1) { mce_jQuery('#mce-' + resp.result + '-response').show(); mce_jQuery('#mce-' + resp.result + '-response').html(msg); } else { err_id = 'mce_tmp_error_msg'; html = '<div id="' + err_id + '" style="' + err_style + '"> ' + msg + '</div>'; var input_id = '#mc_embed_signup'; var f = mce_jQuery(input_id); if (ftypes[index] == 'address') { input_id = '#mce-' + fnames[index] + '-addr1'; f = mce_jQuery(input_id).parent().parent().get(0); } else if (ftypes[index] == 'date') { input_id = '#mce-' + fnames[index] + '-month'; f = mce_jQuery(input_id).parent().parent().get(0); } else { input_id = '#mce-' + fnames[index]; f = mce_jQuery().parent(input_id).get(0); } if (f) { mce_jQuery(f).append(html); mce_jQuery(input_id).focus(); } else { mce_jQuery('#mce-' + resp.result + '-response').show(); mce_jQuery('#mce-' + resp.result + '-response').html(msg); } } } catch (e) { mce_jQuery('#mce-' + resp.result + '-response').show(); mce_jQuery('#mce-' + resp.result + '-response').html(msg); } } } The hslides script: /* * hSlides (1.0) // 2008.02.25 // <http://plugins.jquery.com/project/hslides> * * REQUIRES jQuery 1.2.3+ <http://jquery.com/> * * Copyright (c) 2008 TrafficBroker <http://www.trafficbroker.co.uk> * Licensed under GPL and MIT licenses * * hSlides is an horizontal accordion navigation, sliding the panels around to reveal one of interest. * * Sample Configuration: * // this is the minimum configuration needed * $('#accordion').hSlides({ * totalWidth: 730, * totalHeight: 140, * minPanelWidth: 87, * maxPanelWidth: 425 * }); * * Config Options: * // Required configuration * totalWidth: Total width of the accordion // default: 0 * totalHeight: Total height of the accordion // default: 0 * minPanelWidth: Minimum width of the panel (closed) // default: 0 * maxPanelWidth: Maximum width of the panel (opened) // default: 0 * // Optional configuration * midPanelWidth: Middle width of the panel (centered) // default: 0 * speed: Speed for the animation // default: 500 * easing: Easing effect for the animation. Other than 'swing' or 'linear' must be provided by plugin // default: 'swing' * sensitivity: Sensitivity threshold (must be 1 or higher) // default: 3 * interval: Milliseconds for onMouseOver polling interval // default: 100 * timeout: Milliseconds delay before onMouseOut // default: 300 * eventHandler: Event to open panels: click or hover. For the hover option requires hoverIntent plugin <http://cherne.net/brian/resources/jquery.hoverIntent.html> // default: 'click' * panelSelector: HTML element storing the panels // default: 'li' * activeClass: CSS class for the active panel // default: none * panelPositioning: Accordion panelPositioning: top -> first panel on the bottom and next on the top, other value -> first panel on the top and next to the bottom // default: 'top' * // Callback funtctions. Inside them, we can refer the panel with $(this). * onEnter: Funtion raised when the panel is activated. // default: none * onLeave: Funtion raised when the panel is deactivated. // default: none * * We can override the defaults with: * $.fn.hSlides.defaults.easing = 'easeOutCubic'; * * @param settings An object with configuration options * @author Jesus Carrera <[email protected]> */ (function($) { $.fn.hSlides = function(settings) { // override default configuration settings = $.extend({}, $.fn.hSlides.defaults, settings); // for each accordion return this.each(function(){ var wrapper = this; var panelLeft = 0; var panels = $(settings.panelSelector, wrapper); var panelPositioning = 1; if (settings.panelPositioning != 'top'){ panelLeft = ($(settings.panelSelector, wrapper).length - 1) * settings.minPanelWidth; panels = $(settings.panelSelector, wrapper).reverse(); panelPositioning = -1; } // necessary styles for the wrapper $(this).css('position', 'relative').css('overflow', 'hidden').css('width', settings.totalWidth).css('height', settings.totalHeight); // set the initial position of the panels var zIndex = 0; panels.each(function(){ // necessary styles for the panels $(this).css('position', 'absolute').css('left', panelLeft).css('zIndex', zIndex).css('height', settings.totalHeight).css('width', settings.maxPanelWidth); zIndex ++; // if this panel is the activated by default, set it as active and move the next (to show this one) if ($(this).hasClass(settings.activeClass)){ $.data($(this)[0], 'active', true); if (settings.panelPositioning != 'top'){ panelLeft = ($(settings.panelSelector, wrapper).index(this) + 1) * settings.minPanelWidth - settings.maxPanelWidth; }else{ panelLeft = panelLeft + settings.maxPanelWidth; } }else{ // check if we are centering and some panel is active // this is why we can't add/remove the active class in the callbacks: positioning the panels if we have one active if (settings.midPanelWidth && $(settings.panelSelector, wrapper).hasClass(settings.activeClass) == false){ panelLeft = panelLeft + settings.midPanelWidth * panelPositioning; }else{ panelLeft = panelLeft + settings.minPanelWidth * panelPositioning; } } }); // iterates through the panels setting the active and changing the position var movePanels = function(){ // index of the new active panel var activeIndex = $(settings.panelSelector, wrapper).index(this); // iterate all panels panels.each(function(){ // deactivate if is the active if ( $.data($(this)[0], 'active') == true ){ $.data($(this)[0], 'active', false); $(this).removeClass(settings.activeClass).each(settings.onLeave); } // set position of current panel var currentIndex = $(settings.panelSelector, wrapper).index(this); panelLeft = settings.minPanelWidth * currentIndex; // if the panel is next to the active, we need to add the opened width if ( (currentIndex * panelPositioning) > (activeIndex * panelPositioning)){ panelLeft = panelLeft + (settings.maxPanelWidth - settings.minPanelWidth) * panelPositioning; } // animate $(this).animate({left: panelLeft}, settings.speed, settings.easing); }); // activate the new active panel $.data($(this)[0], 'active', true); $(this).addClass(settings.activeClass).each(settings.onEnter); }; // center the panels if configured var centerPanels = function(){ var panelLeft = 0; if (settings.panelPositioning != 'top'){ panelLeft = ($(settings.panelSelector, wrapper).length - 1) * settings.minPanelWidth; } panels.each(function(){ $(this).removeClass(settings.activeClass).animate({left: panelLeft}, settings.speed, settings.easing); if ($.data($(this)[0], 'active') == true){ $.data($(this)[0], 'active', false); $(this).each(settings.onLeave); } panelLeft = panelLeft + settings.midPanelWidth * panelPositioning ; }); }; // event handling if(settings.eventHandler == 'click'){ $(settings.panelSelector, wrapper).click(movePanels); }else{ var configHoverPanel = { sensitivity: settings.sensitivity, interval: settings.interval, over: movePanels, timeout: settings.timeout, out: function() {} } var configHoverWrapper = { sensitivity: settings.sensitivity, interval: settings.interval, over: function() {}, timeout: settings.timeout, out: centerPanels } $(settings.panelSelector, wrapper).hoverIntent(configHoverPanel); if (settings.midPanelWidth != 0){ $(wrapper).hoverIntent(configHoverWrapper); } } }); }; // invert the order of the jQuery elements $.fn.reverse = function(){ return this.pushStack(this.get().reverse(), arguments); }; // default settings $.fn.hSlides.defaults = { totalWidth: 0, totalHeight: 0, minPanelWidth: 0, maxPanelWidth: 0, midPanelWidth: 0, speed: 500, easing: 'swing', sensitivity: 3, interval: 100, timeout: 300, eventHandler: 'click', panelSelector: 'li', activeClass: false, panelPositioning: 'top', onEnter: function() {}, onLeave: function() {} }; })(jQuery);

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• GWT Deserialisation of Persistent Entities (JPA)

  - by slartidan

  Hi everyone, I am currently developing Java/GWT-application which is hosted on a weblogic application server. I am using EJB3.0 with EclipseLink as persistence layer. Sadly my GWT has problems to deserialize persistent entities. It might be helpful for you to know, that I have the EclipseLink-Library in my classpath (including javax.persistence.Entity) am not recieving the persistence objects from a database or persistence-manager - I am creating the objects with standard java code use Eclipse IDE for Java EE Developers for development and deploying and I am compiling my GWT code with the GWT-Plugin (GWT 2.1.0) - my source code is split up in several projects am pretty sure, that the problems occures on client side, since the HTTP response of my server is the same in my working and in my not working example tried to patch javax.persistence.Entity and tried to include several libraries which included javax.persistence.Entity but nothing was helping In my server provides a list of instances of class SerialClass; the interface looks like this: public interface GreetingService extends RemoteService { List<SerialClass> greetServer(); } My onModuleLoad()-Method gets those instances and creates a browser-popup with the information: public void onModuleLoad() { GreetingServiceAsync server = (GreetingServiceAsync) GWT.create(GreetingService.class); server.greetServer(new AsyncCallback<List<SerialClass>>() { public void onFailure(Throwable caught) { } public void onSuccess(List<SerialClass> result) { String resultString = ""; try { for (SerialClass serial : result) { if (serial == null) { resultString += "null "; } else { resultString += ">" + serial.id + "< "; } } } catch (Throwable t) { Window.alert("failed to process"); } Window.alert("success:" + resultString); } }); } My server is looking like this: public class GreetingServiceImpl extends RemoteServiceServlet implements GreetingService { public List<SerialClass> greetServer() throws IllegalArgumentException { List<SerialClass> list = new ArrayList<SerialClass>(); for (int i = 0; i < 100; i++) { list.add(new SerialClass()); } return list; } } Case 1 = everything works fine I am using this SerialClass (either without any annotation, or with any annotation other than Entity - for example javax.persistence.PersistenceContext works fine): //@Entity public class SerialClass implements Serializable, IsSerializable { public int id = 4711; } The popup contains (as expected): success:>4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< The data sent over HTTP looks like this: //OK[4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,100,1,["java.util.ArrayList/3821976829","serial.shared.SerialClass/10650133"],0,6] Case 2 = its not working at all I am using this SerialClass: @Entity public class SerialClass implements Serializable, IsSerializable { public int id = 4711; } My popup contains (THIS IS MY PROBLEM): success:>2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null The data sent over HTTP looks like this (exactly the same!): //OK[4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,100,1,["java.util.ArrayList/3821976829","serial.shared.SerialClass/10650133"],0,6] There is no suspicious logging output - neither on server, nor on client. All HTTP-responses have return code 200. My current workaround I am going to try to create transfer objects as a copy of my SerialClass - those transfer objects will look exactly the same, but will not have the @Entity annotation. Alternatively I could try to use the RequestFactory (thanks to @Hilbrand for the hint). I really don't know how to solve that problem and I'm really thankful about any suggestions, hints, tips, links, etc.

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• Exception: Zend Extension ./filename.php does not exist

  - by safarov

  When i try to execute php file though CLI this message appear: Exception: Zend Extension ./filename.php does not exist But while run like this /usr/local/bin/php -q -r "echo 'test';" works as expected I tried to figure out what causing this, no success yet. Here some information about enviroment may be usefull: I have eaccelerator installed (working ok). In php.ini: zend_extension="/usr/local/lib/php/extensions/no-debug-non-zts-20100525/eaccelerator.so" eaccelerator.shm_size="16" eaccelerator.cache_dir="/var/cache/eaccelerator" eaccelerator.enable="1" eaccelerator.optimizer="1" eaccelerator.check_mtime="1" eaccelerator.debug="0" eaccelerator.filter="" eaccelerator.shm_ttl="0" eaccelerator.shm_prune_period="0" eaccelerator.shm_only="0" Apache and all sites are working Content of filename.php #!/usr/local/bin/php -q <?php echo 'test'; ?> What is the problem ?

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• How to change the BIOS splash screen on HP Pavilion G4 1303AU?

  - by avirk

  My cousin got (legally) a laptop model HP Pavilion G4 1303AU from the government of my state. The laptop dual-boots Ubuntu and Windows 7. Everything is great except the BIOS logo at boot which I would like to change but don't know how to. I tried to flash a new BIOS firmware, but this didn't change the logo. I found this link for the same model and the same problem, but no success there either. Also I saw this blog post which wasn't helpful, except for this comment that mentioned an image in .ROM format. Not wishing to decompile and recompile the BIOS, can someone help me out with a step by step guide ?

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• Active directory 1355 0x54b ERROR_NO_SUCH_DOMAIN

  - by Elgreco08

  Hi! I have 3 domain controlers 2x 2008 1x 2003 server When i use the nltest /server:dcN.domain.local /sc_verify:domain.local i get: on the 2 of them OK status on one of them i get I_NetLogonControl failed: Status = 1355 0x54b ERROR_NO_SUCH_DOMAIN i did some tests and when i moved the role "Domain Role Owner" from the server i had the error to another DC the error moved also is there any connection with the Domain role owner role? and the 1355 error? //// To be more clear about: dc1 server FMSO role "domain owner role" testing nltest /sc_verify:domain.local error: I_NetLogonControl failed: Status = 1355 0x54b ERROR_NO_SUCH_DOMAIN dc2 server no FMSO role testing nltest /sc_verify:domain.local success now i move fmso domain owner rule to server DC2 dc1 server FMSO none testing nltest /sc_verify:domain.local sucess dc2 server FMSO role "domain owner role" testing nltest /sc_verify:domain.local error: I_NetLogonControl failed: Status = 1355 0x54b ERROR_NO_SUCH_DOMAIN

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• Ruby Debug IDE error : ruby-debug-ide-0.4.9/lib/ruby-debug-ide.rb:109:in `debug_load'

  - by Paul

  I hope someone can assist me. I have RubyMine 2.0.2 installed on Windows 7 32 bit computer. Since a week ago (I presume it must have been after I have update some gems) I cant seem to debug form the IDE. I am trying to debug a rake task which I could before. Running the rake task normally works perfect, just debug doesnt. Its not just limited to the rake, I cant debug any ruby files. I've tried installing older versions of debug-ide and debug-base but to no success. I've tried it with ruby 1.8.7 and 1.8.6 on different computers but nothing. Trying to search the web gave some information, which I've tried, but also no success. Im desperate to get this working. Below are the full error and my current settings: Error: C:\InstantRails\ruby\bin\ruby.exe -e STDOUT.sync=true;STDERR.sync=true;load($0=ARGV.shift) C:\InstantRails\ruby\bin/rdebug-ide --port 57167 -- C:/InstantRails/rails_apps/paperserve/lib/tasks/poll_snmp.rake Fast Debugger (ruby-debug-ide 0.4.9) listens on :57167 C:/InstantRails/rails_apps/paperserve/lib/tasks/poll_snmp.rake:5 C:/InstantRails/ruby/lib/ruby/gems/1.8/gems/ruby-debug-ide-0.4.9/lib/ruby-debug ide.rb:109:in `debug_load' C:/InstantRails/ruby/lib/ruby/gems/1.8/gems/ruby-debug-ide-0.4.9/lib/ruby-debug ide.rb:109:in `debug_program' C:/InstantRails/ruby/lib/ruby/gems/1.8/gems/ruby-debug-ide-0.4.9/bin/rdebug-ide:87 C:\InstantRails\ruby\bin/rdebug-ide:19:in `load' C:\InstantRails\ruby\bin/rdebug-ide:19 -e:1:in `load' -e:1 Uncaught exception: undefined method `namespace' for main:Object Process finished with exit code 1 Code snippet (It fails at the start of namespace. If I remove this, it fails on the next line, etc, etc) #This script should run every 15 minutes require 'snmp' require 'yaml' namespace :cdeweb do RubyGems Environment: RUBYGEMS VERSION: 1.3.7 RUBY VERSION: 1.8.6 (2007-09-24 patchlevel 111) [i386-mswin32] INSTALLATION DIRECTORY: C:/InstantRails/ruby/lib/ruby/gems/1.8 RUBY EXECUTABLE: C:/InstantRails/ruby/bin/ruby.exe EXECUTABLE DIRECTORY: C:/InstantRails/ruby/bin RUBYGEMS PLATFORMS: ruby x86-mswin32-60 GEM PATHS: C:/InstantRails/ruby/lib/ruby/gems/1.8 C:/Users/Paul.LPFSYSTEMS/.gem/ruby/1.8 GEM CONFIGURATION: :update_sources = true :verbose = true :benchmark = false :backtrace = false :bulk_threshold = 1000 REMOTE SOURCES: http://rubygems.org/ * LOCAL GEMS * actionmailer (2.3.5, 2.0.2) actionpack (2.3.5, 2.0.2) activerecord (2.3.5, 2.0.2) activeresource (2.3.5, 2.0.2) activesupport (2.3.5, 2.0.2) capistrano (2.5.18, 2.1.0) cgi_multipart_eof_fix (2.5.0) cmdparse (2.0.2) columnize (0.3.1) fxri (0.3.7, 0.3.6) fxruby (1.6.12 mswin32) gem_plugin (0.2.3) highline(1.5.2, 1.4.0) hpricot (0.8.2 x86-mswin32, 0.6 mswin32) inaction_mailer (0.6) json (1.4.2 x86-mswin32) json_pure (1.4.2) linecache (0.43 mswin32) log4r (1.1.7, 1.0.5) mongrel (1.1.5 x86-mswin32-60, 1.1.2 mswin32) mysql(2.8.1 x86-mswin32, 2.7.3 mswin32) needle (1.3.0) net-scp (1.0.2) net-sftp (2.0.4, 1.1.0) net-ssh (2.0.22, 1.1.2) net-ssh-gateway (1.0.1) rack (1.0.1) rails (2.3.5, 2.0.2) rake (0.8.7, 0.8.1, 0.8.0, 0.7.3) ruby-debug-base (0.10.3 mswin32) ruby-debug-ide (0.4.9) ruby-net-ldap (0.0.4) rubygems-update (1.3.7, 1.3.6, 1.0.1) snmp (1.0.2) sources (0.0.1) sqlite3-ruby (1.2.5 x86-mswin32, 1.2.1 mswin32) win32-api (1.4.6 x86-mswin32-60, 1.0.4 mswin32) win32-clipboard (0.5.2, 0.4.3) win32-dir (0.3.6, 0.3.2) win32-eventlog (0.5.2, 0.4.6) win32-file (0.6.3, 0.5.4) win32-file-stat (1.3.4, 1.2.7) win32-process (0.6.2, 0.5.3) win32-sapi (0.1.5, 0.1.4) win32-sound (0.4.2, 0.4.1) windows-api (0.4.0, 0.2.0)

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• OpenNebula: [HostPoolInfo] User couldn't be authenticated, aborting call

  - by ulf

  I installed OpenNebula 3.2.1 following the guide found under http://opennebula.org/documentation:rel3.2:ignc on a Debian 6.0.4 machine. Everything seemed fine until trying to execute the command onevm list Then I always get this: oneadmin@opennebula-master:~$ onevm list [VirtualMachinePoolInfo] User couldn't be authenticated, aborting call. The file one_auth exists. I even gave the oneadmin user a password although it doesn't seem to be required according to the guide. I copied the password hash from /etc/shadow to the one_auth file. Still no success. Any ideas are appreciated.

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• Simple jquery ajax call leaks memory in ie.

  - by Thomas Lane

  I created a web page that makes an ajax call every second. In Internet Explorer 7, it leaks memory badly (20MB in about 15 minutes). The program is very simple. It just runs a javascript function that makes an ajax call. The server returns an empty string, and the javascript does nothing with it. I use setTimout to run the function every second, and I'm using Drip to watch the thing. Here is the source: <html> <head> <script type="text/javascript" src="http://www.google.com/jsapi"></script> <script type="text/javascript"> google.load('jquery', '1.4.2'); google.load('jqueryui', '1.7.2'); </script> <script type="text/javascript"> setTimeout('testJunk()',1000); function testJunk() { $.ajax({ url: 'http://xxxxxxxxxxxxxx/test', // The url returns an empty string dataType: 'html', success: function(data){} }); setTimeout('testJunk()',1000) } </script> </head> <body> Why is memory usage going up? </body> </html> Anyone have an idea how to plug this leak? I have a real application that updates a large table this way, but left unattended will eat up Gigabytes of memory. Okay, so after some good suggestions, I modified the code to: <html> <head> <script type="text/javascript" src="http://www.google.com/jsapi"></script> <script type="text/javascript"> google.load('jquery', '1.4.2'); google.load('jqueryui', '1.7.2'); </script> <script type="text/javascript"> setTimeout(testJunk,1000); function testJunk() { $.ajax({ url: 'http://xxxxxxxxxxxxxx/test', // The url returns an empty string dataType: 'html', success: function(data){setTimeout(testJunk,1000)} }); } </script> </head> <body> Why is memory usage going up? </body> </html> It didn't seem to make any difference though. I'm not doing anything with the DOM, and if I comment out the ajax call, the memory leak stops. So it looks like the leak is entirely in the ajax call. Does jquery ajax inherently create some sort of circular reference, and if so, how can I free it? By the way, it doesn't leak in Firefox. Someone suggested running the test in another VM and see if the results are the same. Rather than setting up another VM, I found a laptop that was running XP Home with IE8. It exhibits the same problem. I tried some older versions of jquery and got better results, but the problem didn't go away entirely until I abandoned ajax in jquery and went with more traditional (and ugly) ajax.

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• Can the Dell PowerEdge T320 boot from a USB stick in hard drive emulation mode?

  - by Icydog

  I am trying to install FreeNAS on a Dell PowerEdge T320. I've followed the instructions here (http://doc.freenas.org/index.php/Burning_an_IMG_File) to write the .img file to four different USB sticks with dd if=FreeNAS-9.2.1.5-RELEASE-x64.img of=/dev/sde, but I can't boot off of any of them. When I try to boot, I get the following screen: F1 FreeBSD F2 FreeBSD F3 Drive 0 Then it auto-selects F1 and either prints # about once a second forever, or it sits with a blinking cursor doing nothing. Forum posts and the wiki page linked above say to set the USB boot emulation mode to hard disk (as opposed to auto or CD/DVD/floppy), and older Dell PowerEdge models including the T310 have this option in the BIOS settings, but I cannot find it on the T320 with the latest BIOS 2.1.2. I have even tried writing the USB image to a USB hard disk, but with the same lack of success. Has anyone been able to find this USB boot setting on a T320, or been able to boot FreeNAS/FreeBSD from USB in some other way on a T320?

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• ActiveSync gives a 401.2 error

  - by Justin James

  Hello - I've been struggling for a while with a problem with ActiveSync, it is giving 401.2 errors when trying to access the mailboxes. Oddly enough, clients can get to the calendars just fine. I've tried from an Android device as well as the Exchange remote connectivity troubleshooter, same error both times. Here is the configuration: Connectivity through ISA 2006 Exchange 2007 on Windows 2008 Basic authentication is on ISA is passing through all authentication directly to the Exchange server The user IS allowed to get to ActiveSync in their Exchange mailbox settings I have tried the following, without success: * Making SSL not required * Enabling Windows Integrated and Digest authentication Here is an example of the errors in the IIS log: OPTIONS /Microsoft-Server-ActiveSync/default.eas - 443 - 192.168.32.18 TestActiveSyncConnectivity 401 2 5 0 Here is what I am seeing in my trace log: ModuleName IIS Web Core Notification 2 HttpStatus 401 HttpReason Unauthorized HttpSubStatus 2 ErrorCode 2147942405 ConfigExceptionInfo Notification AUTHENTICATE_REQUEST ErrorCode Access is denied. (0x80070005) I'm 100% stumped. Any clues? Thanks! J.Ja

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• Google maps api v3 refreshing away markers

  - by Paul Peelen

  Hi, I am having problems with the google maps API V3. It seems that every time I load my page the maps load (including the markers) and then it does a quick reload and removes all the markers. Am I missing somehting? What am I doing wrong? Here is an example: http://www.PaulPeelen.com/wp-content/uploads/2010/04/SafariScreenSnapz001.mov this is my code: <script type="text/javascript"> <!-- var hash = "{{$sHashLocal}}"; var webroot = "{{$webroot}}"; var map; function initialize() { var latlng = new google.maps.LatLng(59.32045, 18.066902); var myOptions = { zoom: 13, center: latlng, mapTypeId: google.maps.MapTypeId.ROADMAP }; map = new google.maps.Map(document.getElementById("map_canvas"), myOptions); return map; } function getMarkerInfo (infowindow, rack_id) { // Get all the racks $.ajax({ type: "GET", url: webroot+"ajax/getRack/"+hash+"/"+rack_id, cache: false, dataType: "html", success: function(html) { $("#rack_"+rack_id).html(); infowindow.setContent(html); } }); } $(document).ready(function () { map = initialize(); function attachSecretMessage(marker, rack_id) { var infowindow = new google.maps.InfoWindow({ size: new google.maps.Size(50,50) }); google.maps.event.addListener(marker, 'click', function(){ var ret = '<div id="rack_'+rack_id+'" class="rackDiv"><div class="rackDivLoading"><img src="theme/images/loader-small.gif" border="0"/><span>Hämtar data</span></div></div>'; infowindow.setContent(ret); infowindow.open(map,marker); getMarkerInfo(infowindow,rack_id); }); } function addPlacemark (lat,lng,title, rack_id) { var image = new google.maps.MarkerImage('http://www.google.com/intl/en_us/mapfiles/ms/micons/blue-dot.png', new google.maps.Size(32, 32), new google.maps.Point(0,0), new google.maps.Point(0, 32)); var shadow = new google.maps.MarkerImage('http://maps.google.com/mapfiles/shadow50.png', new google.maps.Size(37, 34), new google.maps.Point(0,0), new google.maps.Point(-4, 34)); var location = new google.maps.LatLng(lat,lng); var marker = new google.maps.Marker({ position: location, map: map, icon: image, shadow: shadow}); marker.setTitle(title); attachSecretMessage(marker, rack_id); } // Get all the racks $.ajax({ type: "GET", url: webroot+"ajax/getRacks/"+hash, cache: false, dataType: "xml", success: function(xml) { // Add the results $(xml).find("station").each(function () { rack_id = $(this).find("rack_id").text(); title = $(this).find("description").text(); longitute = parseFloat($(this).find("longitute").text()); latitude = parseFloat($(this).find("latitude").text()); addPlacemark(latitude, longitute, title, rack_id); }); } }); $("#addMark").click(function () { addPlacemark (59.32045, 18.066902); }); // Set size setPageSize(); }); //--> </script> I hope somebody can help me. Best regards, Paul Peelen

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• OpenVPN Error : TLS Error: local/remote TLS keys are out of sync: [AF_INET]

  - by Lucidity

  Fist off thanks for reading this, I appreciate any and all suggestions. I am having some serious problems reconnecting to my OpenVPN client using Riseup.net's VPN. I have spent a few days banging my head against the wall in attempts to set this up on my iOS devices....but that is a whole other issue. I was however able to set it up on my Mac OS X specifically on my Windows Vista 32 bit BootCamp VM with relatively little trouble. To originally connect I only had to modify the recommended Config file very slightly (Config file included at the end of this post): - I had to enter the code directly into my config file - And change "dev tap" to "dev tun" So I was connected. (Note - I did test to ensure the VPN was actually working after I originally connected, it was. Also verified the .pem file (inserted as the coding in my config file) for authenticity). I left the VPN running. My computer went to sleep. Today I went to use the internet expecting (possibly incorrectly - I am now unsure if I was wrong to leave it running) to still be connected to the VPN. However I saw immediately I was not. I went to reconnect. And was (am) unable to. My logs after attempting to connect (and getting a connection failed dialog box) show everything working as it should (as far as I can tell) until the end where I get the following lines: Mon Sep 23 21:07:49 2013 us=276809 Initialization Sequence Completed Mon Sep 23 21:07:49 2013 us=276809 MANAGEMENT: >STATE:1379995669,CONNECTED,SUCCESS, OMITTED Mon Sep 23 21:22:50 2013 us=390350 Authenticate/Decrypt packet error: packet HMAC authentication failed Mon Sep 23 21:23:39 2013 us=862180 TLS Error: local/remote TLS keys are out of sync: [AF_INET] VPN IP OMITTED [2] Mon Sep 23 21:23:57 2013 us=395183 Authenticate/Decrypt packet error: packet HMAC authentication failed Mon Sep 23 22:07:41 2013 us=296898 TLS: soft reset sec=0 bytes=513834601/0 pkts=708032/0 Mon Sep 23 22:07:41 2013 us=671299 VERIFY OK: depth=1, C=US, O=Riseup Networks, L=Seattle, ST=WA, CN=Riseup Networks, [email protected] Mon Sep 23 22:07:41 2013 us=671299 VERIFY OK: depth=0, C=US, O=Riseup Networks, L=Seattle, ST=WA, CN=vpn.riseup.net Mon Sep 23 22:07:46 2013 us=772508 Data Channel Encrypt: Cipher 'BF-CBC' initialized with 128 bit key Mon Sep 23 22:07:46 2013 us=772508 Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication Mon Sep 23 22:07:46 2013 us=772508 Data Channel Decrypt: Cipher 'BF-CBC' initialized with 128 bit key Mon Sep 23 22:07:46 2013 us=772508 Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication Mon Sep 23 22:07:46 2013 us=772508 Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA So I have searched for a solution online and I have included what I have attempted below, however I fear (know) I am not knowledgeable enough in this area to fix this myself. I apologize in advance for my ignorance. I do tech support for a living, but not this kind of tech support unfortunately. Other notes and troubleshooting done - - Windows Firewall is disabled completely, as well as other Anti-virus programs - Tor is disabled completely - No Proxies running - Time is correct in all locations - Router Firmware is up to date - Able to connect to the internet and as far as I can tell all necessary ports are open. - No settings have been altered since I was able to connect successfully. - Ethernet as well as wifi connections attempted, resulted in same error. Also tried adding the following lines to my config file (without success or change in error): persist-key persist-tun proto tcp (after reading that this error generally occurs on UDP connections, and is extremely rare on TCP) resolv-retry infinite (thinking the connection may have timed out since the issues occurred after leaving VPN connected during about 10 hrs of computer in sleep mode) All attempts resulted in exact same error code included at the top of this post. The original suggestions I found online stated - (regarding the TLS Error) - This error should resolve itself within 60 seconds, or if not quit wait 120 seconds and try again. (Which isnt the case here...) (regarding the Out of Sync" error) - If you continue to get "out of sync" errors and the link does not come up, then it means that something is probably wrong with your config file. You must use either ping and ping-restart on both sides of the connection, or keepalive on the server side of a client/server connection, in order to gracefully recover from "local/remote TLS keys are out of sync" errors. I wouldn't be surprised if my config file is lacking, or not correct. However I can confirm I followed the instructions to a tee. And was able to connect originally (and have not modified my settings or config file since I was able to connect to when the error began occurring). I have a very simple config file: client dev tun tun-mtu 1500 remote vpn.riseup.net auth-user-pass ca RiseupCA.pem redirect-gateway verb 4 <ca> -----BEGIN CERTIFICATE----- [OMITTED] -----END CERTIFICATE----- </ca> I would really appreciate any help or suggestions. I am at a total loss here, I know I'm asking a lot here. Though I am a new user on this site I help others on many forums including Microsoft's support community and especially Apple's support communities, so I will definitely pass on anything I learn here to help others. Thanks so so so much in advance for reading this.

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• “BAD” partition showing up in Partition Manager

  - by Quintin Par

  I tried to partition my primary hard disk (NTFS partitions) with qtparted and got stuck in the process. Consequently I had to kill the process and exit my knoppix live CD boot up. Even though I was expecting XP to get corrupted, it booted fine and showed up all the drives accessible. But when I opened this with partition manager 8, it shows up as “BAD”. I ran chkdsk /f without any success. My objective with qparted and partition magic was to resize my existing partitions and add some space to c: How do I fix this problem and resize my partitions? Edit: Here's how my primary drive as per windows is

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• Fixing predicated NSFetchedResultsController/NSFetchRequest performance with SQLite backend?

  - by Jaanus

  I have a series of NSFetchedResultsControllers powering some table views, and their performance on device was abysmal, on the order of seconds. Since it all runs on main thread, it's blocking my app at startup, which is not great. I investigated and turns out the predicate is the problem: NSPredicate *somePredicate = [NSPredicate predicateWithFormat:@"ANY somethings == %@", something]; [fetchRequest setPredicate:somePredicate]; I.e the fetch entity, call it "things", has a many-to-many relation with entity "something". This predicate is a filter that limits the results to only things that have a relation with a particular "something". When I removed the predicate for testing, fetch time (the initial performFetch: call) dropped (for some extreme cases) from 4 seconds to around 100ms or less, which is acceptable. I am troubled by this, though, as it negates a lot of the benefit I was hoping to gain with Core Data and NSFRC, which otherwise seems like a powerful tool. So, my question is, how can I optimize this performance? Am I using the predicate wrong? Should I modify the model/schema somehow? And what other ways there are to fix this? Is this kind of degraded performance to be expected? (There are on the order of hundreds of <1KB objects.) EDIT WITH DETAILS: Here's the code: [fetchRequest setFetchLimit:200]; NSLog(@"before fetch"); BOOL success = [frc performFetch:&error]; if (!success) { NSLog(@"Fetch request error: %@", error); } NSLog(@"after fetch"); Updated logs (previously, I had some application inefficiencies degrading the performance here. These are the updated logs that should be as close to optimal as you can get under my current environment): 2010-02-05 12:45:22.138 Special Ppl[429:207] before fetch 2010-02-05 12:45:22.144 Special Ppl[429:207] CoreData: sql: SELECT DISTINCT 0, t0.Z_PK, t0.Z_OPT, <model fields> FROM ZTHING t0 LEFT OUTER JOIN Z_1THINGS t1 ON t0.Z_PK = t1.Z_2THINGS WHERE t1.Z_1SOMETHINGS = ? ORDER BY t0.ZID DESC LIMIT 200 2010-02-05 12:45:22.663 Special Ppl[429:207] CoreData: annotation: sql connection fetch time: 0.5094s 2010-02-05 12:45:22.668 Special Ppl[429:207] CoreData: annotation: total fetch execution time: 0.5240s for 198 rows. 2010-02-05 12:45:22.706 Special Ppl[429:207] after fetch If I do the same fetch without predicate (by commenting out the two lines in the beginning of the question): 2010-02-05 12:44:10.398 Special Ppl[414:207] before fetch 2010-02-05 12:44:10.405 Special Ppl[414:207] CoreData: sql: SELECT 0, t0.Z_PK, t0.Z_OPT, <model fields> FROM ZTHING t0 ORDER BY t0.ZID DESC LIMIT 200 2010-02-05 12:44:10.426 Special Ppl[414:207] CoreData: annotation: sql connection fetch time: 0.0125s 2010-02-05 12:44:10.431 Special Ppl[414:207] CoreData: annotation: total fetch execution time: 0.0262s for 200 rows. 2010-02-05 12:44:10.457 Special Ppl[414:207] after fetch 20-fold difference in times. 500ms is not that great, and there does not seem to be a way to do it in background thread or otherwise optimize that I can think of. (Apart from going to a binary store where this becomes a non-issue, so I might do that. Binary store performance is consistently ~100ms for the above 200-object predicated query.) (I nested another question here previously, which I now moved away).

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• Laravel Forge SSH on windows not recognized

  - by alysdal

  I decided to try out the Laravel Forge, but I'm having trouble with the SSH keys. I use digitalocean.com for the VMs and have used SSH keys with success many times before. However when I paste my public key into Forge (which adds it to the server) I'm not able to connect to it. I use Putty and I get the following error: Disconnected: No supported authentication methods available (server sent: publickey) Key was generated using puttygen and was added to pageant. I have tried using the very same key files as my other VM and tried creating a new one, but all without luck. I'm hoping someone can help me out here. Edit: here is my putty log http://pastebin.com/ZGmm8Mcv

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• IIS 7.5 Windows Authentication Not Working in Chrome

  - by Sam

  On a new installation of IIS 7.5 I have setup Windows Authentication on my Intranet. The providers I have used are 'NTLM' and negotiate in that order. This works fine in IE and Firefox but in chrome I get the following This web page is not available The web page at http://mysite.com/myintranet.php might be temporarily down or it may have moved permanently to a new web address. Error 338 (net::ERR_INVALID_AUTH_CREDENTIALS): Unknown error. I've tried looking online for a solution without any success. I'm running the latest version of Chrome 21.0.1180.60

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• Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.CRT,version="9.0.30729.4148"

  - by Milan Aleksic

  I have troubles installing VC runtime libraries to be able to install SQL Server Compact Edition. The same problem causes also other apps to fail when installing, but I chose this one as a good representative example of my problem (and also it's provided by Microsoft, so "installation should work"). I took a look at what is usually provided as logs/more information and I put on Dropbox on this location: https://www.dropbox.com/s/7zh7ajn50cxz7km/logs.zip 2 logs: installation log with more info procmon log of non-success and non-"result not found" while doing the installation step Any idea what could be the cause and how to fix it?

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• Email deliverability -- Whitelist solution or Email delivery service?

  - by JoefrshnJoeclean

  Hey Folks -- our company is encountering the same recurring problem - email deliverability. A lot of our emails are still getting trapped in yahoo and gmail spam filters. We followed yahoo's best practices guide as well as tips Ive found on serverfault. (setting up DKIM, SPF) And even took the Email Server Test (http://www.allaboutspam.com/email-server-test/) Now my question is: has anyone had success using whitelist solutions like goodmail or EmailReach? Alternatively, Im beginning to think that going with a email delivery service like Mailchimp will save me the headache and future stress of managing our email lists. So whitelist solution or just fork up the money and send via an email delivery service? Thanks!

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