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• AWStats on Plesk consumes all of CPU and crashes server - how do you disable plesk

  - by columbo

  I have Plesk 9.0.1 running on a Red Hat server. Every week or so at about 4:10 AM the server locks up. At this time the server CPU usage shoots from 4% to 90% at the same time as a mass of awstats.pl processes start (I can't see how many as my datat only shows the top 30 processes, but all of these are awstats.pl). I turned off awstats through the Plesk control panel for all but 5 domains but I still get 90% CPU usage and at least 30 instances of awstats.pl happening at 4:10am as usual. Does anyone know why this may be? Does anyone know how to disable awstats (I have stats covered using piwik)? Or how do I uninstall awstats without snarling up Plesk?

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• plesk update fails

  - by Caballero

  I have a dedicated server running CentOS 5.3. I'm trying to update Plesk 9.5.2 to version 10.0.0 but update fails. I do it with yum: yum update psa* --skip-broken -t but it fails and I get the errors at the end: Skip-broken could not solve problems Error: plesk-mail-pc-driver conflicts with psa-qmail Error: plesk-mail-pc-driver conflicts with psa-qmail-rblsmtpd Error: plesk-mail-qc-driver conflicts with plesk-mail-pc-driver Error: plesk-core conflicts with plesk-billing Error: Missing Dependency: sw-engine = 2.0 is needed by package plesk-billing-6.0.4-20090625.11.noarch (installed) Error: Missing Dependency: pp-sitebuilder >= 10.3.0 is needed by package psa-10.3.0-cos5.build1012110629.18.x86_64 (plesk) Error: plesk-mail-pc-driver conflicts with plesk-mail-qc-driver Is there a way that I could solve this?

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• cpnfigure open_basedir under Plesk

  - by cori

  This might be a question for ServerFault, and f it wasn't for the Plesk aspect I would ask it there to start with, so if it's better suited for over there let me know and I'll move it. I'm working on a dedicated server set up as a reseller account with Plesk to manage the domains and server configuration, and i need to add a directory to the local open_basedir configuration for a specific vhost. Given Plesk's normal methodology, I expected to be able to go to /var/www/vhost/{%DOMAINNAME%}/conf and modify vhost.conf and place a new value there, as I have successfully done with other configuration settings for this domain (turning safe_mode off, for instance). When I do so, however, the new setting doesn't take (per phpinfo();). If I edit httpd.conf (which the plesk configuration specifically says not to do in the notes at the top of httpd.conf) the setting takes. Is there something specific about the open_basdir setting that makes it not configurable in vhost.conf? How much trouble am I letting myself in for by editing the vhost-specific httpd.conf (I imagine is someone makes changes in the plesk web interface it might be overwritten, but what other risk is there)? Thanks!

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• configure open_basedir under Plesk

  - by cori

  This might be a question for ServerFault, and if it wasn't for the Plesk aspect I would ask it there to start with, so if it's better suited for over there let me know and I'll move it. I'm working on a dedicated server set up as a reseller account with Plesk to manage the domains and server configuration, and I need to add a directory to the local open_basedir configuration for a specific vhost. Given Plesk's normal methodology, I expected to be able to go to /var/www/vhost/{%DOMAINNAME%}/conf and modify vhost.conf and place a new value there, as I have successfully done with other configuration settings for this domain (turning safe_mode off, for instance). When I do so, however, the new setting doesn't take (per phpinfo();). If I edit httpd.conf (which the plesk configuration specifically says not to do in the notes at the top of httpd.conf) the setting takes. Is there something specific about the open_basdir setting that makes it not configurable in vhost.conf? How much trouble am I letting myself in for by editing the vhost-specific httpd.conf (I imagine is someone makes changes in the plesk web interface it might be overwritten, but what other risk is there)? Thanks!

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• Multiple git repos in plesk virtual hosts

  - by icc97

  Each plesk vhost only has one user access that httpdocs directory. I want to manage a whole bunch of separate virtual hosts using Git. Does this mean installing a separate Git repository with a separate user / ssh public key combination for each virtual host or is there a way of centralising it at all? Gitosis sounds like it might help - but I'm not sure if it gets round pushing the files to each virtual host.

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• Plesk 10 Postfix with multiple IP adresses and SSL certificates

  - by JulianB

  We are currently running a root server with Debian 6 and Plesk 10.4.4. We have some virtual hosts using one IP adress (shared) - e.g. example1.com - and another virtual host using a dedicated IP address (example2.com). Is there a way to configure postfix to do the following Always use the IP address of the virtual host to which the e-mail account belongs (so that an e-mail from [email protected] will originate from the shared IP-Address and an e-mail from [email protected] will originate from the dedicated IP? Use different certificates for TLS for example1.com and example2.com? If the latter is not possible: Could any problems arrive when using example1.com as certificate for example2.com users? Of course, example2.com users would have to configure their clients to use example1.com as the SMTP server name to avoid annoying security warnings. But if we still would be able to get the effect of the first point that would still be acceptable.

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• Set Up Of Common Name Of SSL Certificate To Protect Plesk Panel

  - by Cbomb

  A PCI Compliance scanner is balking that the self signed SSL certificate protecting secure access to Plesk Panel contains a name mismatch between the location of the Plesk Panel and the name on the certificate, namely the self-signed cert's name is "Parallels" and the domain to reach Plesk is 'ip address:8443'. So I figured I would go ahead and get a free SSL certificate to try to fiddle with this error. But when I generated the certificate I used my server domain name as the site name when I generated the certificate. So if I visit 'domain name:8443' all is fine, no ssl warning. But if I visit 'ip address:8443' (which I believe is what the scanner does) I get the certificate name mismatch error, Digicert's ssl checker says that the certificate name should be the ip address. Can I even generate a certificate whose common name is the ip address? I am tempted to say I should just do what the PCI scanner accepts, but what is really the correct common name to use? Anybody run into this issue before?

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• How do I migrate web files from a Plesk 8 installation (on a slaved HDD) to a Plesk 10.4.4 installation?

  - by Ranger

  Due to Plesk 8 being at End of Support our host setup a new installation of RHEL and Plesk 10 on a new hard drive. They then slaved the old drive to the new so that we could migrate all our files using SSH. I am having challenges correctly migrating the sub domain files. The path to subdomain root folder in Plesk 10.4.4 is confusing as I don't know where to copy the files to. The path to the files on the slaved drive is: "/mnt/old-drive/var/www/vhosts/domain_name.com/subdomains/SUBDOMAIN_NAME/", meanwhile on the new installation I have "/var/www/vhosts/SUBDOMAIN_NAME.domain_name.com". There is an httpdocs folder in the '/var/www/vhosts/domain_name' folder but none in the '/var/www/vhosts/SUBDOMAIN_NAME.domain_name.com' folder. Where do I copy my subdomain files to? Please help.

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• Problem with missing JSON functions on PHP 5.2.6 / Plesk 8.4

  - by Drachenviech

  I have a vserver running openSuse 10.3, Apache 2 and Plesk 8.4. I can update/upgrade neither, as it is apparently not recommended to upgrade openSuse 10.3 (and an update to the EOL 10.4 does not seem to make much sense) and Plesk fails to update no matter what version I try (even fails to upgrade to 8.4.1). Still I can live with that somehow, primarily because I don’t have the time to do a fresh remote install on the vserver. What really is a problem is, that though the installed PHP is 5.2.6 it has no zip library and no json functions. The first is probably because PHP was not compiled with --enable-zip. The second is a big mystery though. As I understand it, it always comes with PHP unless its compiled with the --disable-json configure option. This is however not the case. And the json extension module is just not there. I even tried to enable it with extension=json.so with no luck either. the configure options of my PHP are (as shipped with Plesk 8.4) '../configure' '--prefix=/usr' '--datadir=/usr/share/php5' '--mandir=/usr/share/man' '--bindir=/usr/bin' '--with-libdir=lib' '--includedir=/usr/include' '--sysconfdir=/etc/php5/apache2' '--with-config-file-path=/etc/php5/apache2' '--with-config-file-scan-dir=/etc/php5/conf.d' '--enable-libxml' '--enable-session' '--with-mm' '--with-pcre-regex=/usr' '--enable-xml' '--enable-simplexml' '--enable-spl' '--enable-filter' '--disable-debug' '--enable-inline-optimization' '--disable-rpath' '--disable-static' '--enable-shared' '--program-suffix=5' '--with-pic' '--with-gnu-ld' '--with-system-tzdata=/usr/share/zoneinfo' '--with-apxs2=/usr/sbin/apxs2' '--disable-all' '--disable-cli' As I understand it, PECL is not an option with 5.2.6. Or am I mistaken? Even if I was not, the openSuse repository only goes as far as PHP 5.2.4. The openSuse install even came without zypper, which I had to manually install. So is there a way to get ziplib and json running in PHP 5.2.6 without having to recompile the binary?

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• Access a PLESK website before propagation?

  - by RCNeil

  My web host uses Plesk and I want to know if there is anyway to access and view a website (with PHP and other processes being functional) without propagation of the domain name? I have found countless forums on this but they are all pretty old (circa 01-04) and involve either tricking your localhost or SSH commands and some even result in terrible security risks. I would like to access a web page directory through a browser and see it's contents while having the PHP processes carry out... before I propagate it's potential domain name. People claim this is pointless but during a site migration why on earth would you not test a site before propagating it? I'm looking for something similar to what cPanel offers i.e. http://IP.ADDRESS./~mydomain.com The only solution I could think of is storing the site in a new directory of an already functional site and then setting up databases and testing the site once it's complete. Once tested and working I should be easily be able to migrate the files to the "new" domain name's root directory and just setup a new databases and then propagate the domain name. I can't believe that Plesk V10+ still does not have a site preview method that includes PHP, JS, and Flash ability.

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• parallels plesk 11 missing web presence builder

  - by NRGdallas

  after a recent upgrade to parallels plesk 11, we decided to start using their web presence builder tool, however every video, documentation, and instructional I view, shows the link should just be under websites and domains, or even on the homepage. It is in neither location. I have verified it is both installed and up-to-date, under server - updates and upgrades any idea how I access the web presence builder?

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• URL-rewriting on Plesk using ISAPI_rewrite3 Lite

  - by Anusha

  I am using Plesk Windows based web server with Windows 2008 server OS with IIS-6 for my e-commerce website. I want to rewrite URLs for all dynamic pages, So I installed ISAPI_Rewrite 3 Lite on my web server also I had uploaded the .htaccess file with the basic rules as follows RewriteEngine on RewriteRule ^contact\.html$ contactus.php? [NC,R] I never worked before with ISAPI neither on URL- rewriting. My doubt is How should I proceed after installation. Should I upload .htaccess or httpd.conf file OR This s/w has ISAPI_Rewrite Manager which gives place to edit httpd.conf, Should I write rules on this. Anyways I had tried all these steps but unfortunately I couldn't find any remedies. Any immediate solution will be appreciable.

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• Problems using PHP on a Plesk Windows dedicated server

  - by wpsmdouble

  I'm having a few issues with my dedicated Windows server that has a Plesk panel: 1.) I can't send e-mail via PHP's mail() function, it always returns the following error: SMTP server response: 550 Requested action not taken: mailbox unavailable or not local Which setting should I alter in order to enable sending mail? 2.) The exec() and passthru() PHP functions don't work; their outputs are blank even when I try to run simple commands such as dir. Is there an option that I can toggle in the control panel to enable this functionality?

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• Add IP Address without Plesk

  - by CrackerJack9

  I have an dedicated unmanaged server and added a few IP addresses to it (allocated), and the only information my hosting company has provided is instructions on how to use Plesk to Add IP Addresses. However, one of the first things I did was uninstall Plesk (for numerous reasons). Does anyone know what exactly Plesk does when you "Add IP Address"? Does it just create an alias on the default interface (I currently only have one and the loopback)? I can manage that myself without Plesk, but I was hoping someone might know if there is anything else Plesk does. I also have DHCP Client running (eth0 is static), not sure why my hosting company put that there either, and not sure if they're related.

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• Plesk Backup Best Practices?

  - by The MYYN

  My client utilizes Plesk (9.X) for Server Management. We're implementing a custom backup solution, which should include a complete restorable representation of the actual Plesk configuration (Emails, Domains, etc.). We have full access, since it is a dedicated server resembling these steps: Plesk offers some backups, but they do not include the actual content of the (sub-)domains. Browsing the docs and the internet, I haven't found much ideas on that problem. Our target is to have a disaster recovery scenario: Reinstall a clean OS (Ubuntu) from scratch. Install MySQL/PHP and dependencies (since this runs the app) Install a bare plesk Restore all domains + plesk configuration from an archive Continue operations ... Now steps 1, 2, 3 and 5 are trivial. But what are the best practices for step 4? A side questions: Are there any easy-to-use open source apps out there, to create and restore server-images (even on machines with an possible different hardware)? Thanks for your time and input.

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• Plesk 9.2.1 reporting much more SMTP traffic than the logs indicate

  - by Eric3

  Plesk is reporting nearly 7GB of SMTP traffic so far this month on one domain, most of it outgoing. However, after running qmail's mail logs (which only go back to May 8) through Sawmill, only about 900MB of traffic on that domain is accounted for. What I know so far: Email sent via PHP's mail() function is sent through sendmail, which has been logging its output via syslog to the same logs that qmail uses, at /usr/local/psa/var/log/ Messages sent by logging in directly via Telnet are logged as well I verified that Plesk is reporting totals correctly by creating a new domain, sending some large emails through it, running Plesk's statistics calculation script, and comparing its reported totals to the actual size of the emails sent The problem domain did have three mail accounts with blank or insecure passwords, which I corrected Does anyone know how Plesk calculates SMTP traffic statistics? Are there some log files elsewhere that I'm missing? What kind of SMTP traffic would Plesk know about that isn't being logged?

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• How to recover the plesk database?

  - by Kau-Boy

  When I try to launch the Plesk administration page of you server I get the following error: ERROR: PleskMainDBException MySQL query failed: MySQL server has gone away The MySQL Server is working well. Although it seems that the plesk database is somehow corrupt and any action on this database results in a restart of the mysql process, so even queries to other databases on the same MySQL server will be lost. If I try to connect to the plesk database using phpMyAdmin, I can only see the number of tables, the database had originally. But I am not able to open the tables listing. As soon as I try it, the mysql process crashes again. Trying to connect to the database using ssh works. I can even run a SELECT statement against any table an get a result. I don't know if it is an plesk error or an error of the psa database or even the MySQL server. Can you give me any tips on how to recover the plesk system. Should I try to repair the Plesk installation before. And if so, how can I do it and will all my settings get lost doing it? EDIT: Trying to dump the database, I get the following error: mysqldump: Got error: 2013: Lost connection to MySQL server during query when using LOCK TABLES

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• Plesk SSL Certificate (Default cert when SSL enabled, CORRECT cert when SSL is disabled)

  - by hztetra

  I'm running Plesk 8.6.0: I have an SSL cert installed through Plesk's admin interface. But I have a bit of an issue: When I enabled SSL for the site, and selected my cert, then restart httpd, Plesk defaults to using my self-signed default certificate. Conversely, when I disable SSL support for the domain, all of a sudden Plesk is using my new SSL certificate. Unfortunately, when I try to view any folder on the site (mydomain.tld/folder) I'm simply met with a 404 (with files placed both in httpdocs and httpsdocs). I switch SSL support back on, and Plesk defaults back to the default self-signed cert and I can then view the folders that were not previously accessible. Any ideas? One further note: I tried following http://kb.parallels.com/en/939 . Once I tried to restart httpd with the edited ssl.conf file, I received an httpd could not start error. I restored the original ssl.conf file, and still received the could not start error. So as of now, I am running without an ssl.conf file. The following is the error I receive when I attempt to reintroduce ssl.conf: Starting httpd: [Mon Aug 23 15:45:40 2010] [warn] module ssl_module is already loaded, skipping (98)Address already in use: make_sock: could not bind to address 0.0.0.0:443 no listening sockets available, shutting down Unable to open logs

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• PLESK Original php.ini files needed

  - by Saif Bechan

  Hello, I am using PLESK 9.2.3 with CentOS 5. I recently tried to change some things in the php.ini files, but i ended up clearing both files. stupid mistake! Is there a possibility i can get the content of both files back. I am talking about the files: /etc/php.ini /usr/local/psa/admin/conf/php.ini or was it /etc/php.ini /usr/local/psa/admin/conf/.php.ini When i browse to my PLESK panel i get the error message: Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0 Fatal error: Unknown: Failed opening required 'auth.php3' (include_path='.:') in Unknown on line 0 Thats as much information i can get, i hope someone can make some sense of all this Regrads EDIT: I ended up just reinstalling plesk which was fairly easy. Something like yum install psa-plesk. There was a guide i followed, and everything worked out ok

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• plesk 9 spamassassin server wide blacklist via cron?

  - by Kqk

  we're running ubuntu 8.04 LTS and plesk 9.2 our simple task is to set up a periodic black list for spamassassin, e.g. using this script .. #!/bin/sh #! Script by AJR to update local spamassassin rules cd /tmp wget -c http://www.stearns.org/sa-blacklist/sa-blacklist.current mv sa-blacklist.current local.cf -f mv local.cf /etc/mail/spamassassin -f rm local.cf -f /etc/init.d/psa-spamassassin restart now, this script runs fine, but plesk doesn't seem to recognize the blacklist in its GUI. which is annoying, especially because plesk itself writes to /etc/mail/spamassassin/local.cf. i wasn't able to find out the secret place, where plesk distinguishes between entries in local.cf added via GUI and command line. any help is appreciated! thanks.

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• Upgrade MySQL on Plesk on Windows

  - by Cyril Gupta

  I just got a nasty surprise when I installed a website in Unicode Hindi (Indian language) on a server, all freshly entered unicode data is turning into question marks on the server. On my dev machine it works perfectly. I found that I have MySQL version 5.0.45 (installed in default by Plesk I guess). On my dev machine i have version 5.1.33. I believe the problem could be due to the version difference. The new version of MySQL apparently has better support for Unicode than the older one. I want to upgrade MySQL on my Windows Server machine with Plesk installed on it I am reluctant to just install the new version using the mysql installer because Plesk maintains some custom settings for mysql and I am afraid the new version could change those settings and break my db. Can anyone tell me do I have to do anything special to install MySQL on plesk on windows or can I just use the new version installer?

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• Need a Company to Fix My Plesk & IIS on windows 2008 [SOLVED]

  - by DevCompany

  Hello: I need to know a name of a company to fix my server install and get my sites running again. Windows 2008 IIS 7 Plesk 9.x The problem started when Level 2 of my hosting company adjusted a FTP users to have certain permissions....apparently he did this outside of plesk and it has been nothing but permission headaches all around. Connections....uploading files, etc. now somethings gone wrong where plesk isnt even loading properly and IIS too... I need to see if someone can fix this remotely before I give the green light to format and reinstall server, IIS, Plesk and Domains! looking to pay a company to get this working ASAP - This is not requested as a free job so I need someone good and who can fix it without the huge hassle of formatting and such. Need to resolve today Post expires on Monday 04-26-20010

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• Upgrade MySQL on Plesk on Windows

  - by Cyril Gupta

  I just got a nasty surprise when I installed a website in Unicode Hindi (Indian language) on a server, all freshly entered unicode data is turning into question marks on the server. On my dev machine it works perfectly. I found that I have MySQL version 5.0.45 (installed in default by Plesk I guess). On my dev machine i have version 5.1.33. I believe the problem could be due to the version difference. The new version of MySQL apparently has better support for Unicode than the older one. I want to upgrade MySQL on my Windows Server machine with Plesk installed on it I am reluctant to just install the new version using the mysql installer because Plesk maintains some custom settings for mysql and I am afraid the new version could change those settings and break my db. Can anyone tell me do I have to do anything special to install MySQL on plesk on windows or can I just use the new version installer?

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• Varnish + Plesk : vhost broken

  - by Raphaël

  I have an e-commerce site with 300,000 products and 20,000 categories. It is slow and currently in production. I decided to install Varnish to speed up. The trouble is that during installation, I got a Guru Meditation. Since the site is in production, I am not allowed to leave this error more than a second, thinking to have made an enormous stupidity. I followed the following tutorial: http://www.euperia.com/linux/setting-up-varnish-with-apache-tutorial I'm sure I followed all without error. I say that there may be a specific configuration with plesk. Has anyone already installed Varnish on a ubuntu 11.04 server with plesk 10? Does anyone have a better resource? I know it is "very vague" as an error, but maybe some of you have had this problem. edit 24/11/2011 I continued to work on Varnish + Plesk ... but it still does not work. 1) I changed the port for apache in plesk General # mysql -uadmin -p`cat /etc/psa/.psa.shadow` -D psa -e'replace into misc (param, val) values ("http_port", 8008)' 1.1) I rebuild the server conf # /usr/local/psa/admin/bin/httpdmng --reconfigure-all 2) I changed the apache conf files (if those were not taking full plesk top) vim /etc/apache2/ports.conf NameVirtualHost *:8008 Listen 8008 2.1) I do the same with /etc/apache2/sites-enables/000-default 3) I changed the port of my vhost (a single server) vim /var/www/vhosts/MYDOMAIN.COM/conf/XXXXXXXXX.http.include Replace the port 80 by this I want. Rebuild the vhost conf /usr/local/psa/admin/sbin/websrvmng --reconfigure-vhost --vhost-name=<domain_name> with without www (See my issue in serverfault: Edit vhost port in plesk 10.3 ) 4) I installed varnish by following this tutorial : http://www.euperia.com/linux/setting-up-varnish-with-apache-tutorial 5) I restart apache 2 + varnish service apache2 restart service varnish restart When I go to my site, I come across a page of apache It works! This is the default web page for this server. The web server software is running but no content has been added, yet. Can somebody help me ? This means that my vhost does not point to the right place. Why? What to do? How?

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• Getting rid of Plesk on a VPS

  - by TomA

  I've been using a relatively expensive VPS for hosting about 30 domains and I want to migrate to a cheaper one, without Plesk. Both use CentOS. My users will not care, they don't use Plesk anyway. But I will not be able to use it for creating new virtual hosts, FTP accounts etc. I'm not a commandline guru, esp. not in a server environment. Is there a free Plesk alternative for these purposes? I need to: Create a new virtual host with it's own FTP account Setup some basic FTP quota I don't need: DNS management (the new VPS service has an external DNS management GUI) Mail server management (I use Google Apps) Any suggestions welcome, from Plesk alternatives to "RTFM" or links to tutorials.

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