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  • Plesk FTP not working but SFTP and Shell is working

    - by shamittomar
    I am facing a strange problem. The FTP on my Plesk VPS is not working. Whenever I try to connect, FileZilla FTP client says: Status: Resolving address of xxxxxxxxxxxxx.com Status: Connecting to xxx.xxx.xxx.xxx:21... Status: Connection established, waiting for welcome message... Error: Could not connect to server So, it's not even going to the step of asking username/password. So, it's something else. The SFTP on port 22 is working fine. Also, I can successfully do shell access and run commands. But, I NEED FTP access too on port 21. I have searched everywhere but can not find any setting to enable it. This is the Plesk version info: Parallels Plesk Panel version 9.5.2 Operating system Linux 2.6.26.8-57.fc8 CPU GenuineIntel, Intel(R) Pentium(R) 4 CPU 3.00GHz Any help is appreciated. [EDIT]: The firewall is not blocking it. I have checked it on server and there are absolutely no blocking rule. Firewall states: All incoming/outgoing connections are accepted on FTP And on client-side (my PC), I can connect to other FTP servers so this is not an issue in my PC's firewall. Moreover, I can not even connect to the FTP from online FTP clients like net2ftp.

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  • How to track inbound HTTP traffic using Plesk 10.4.4?

    - by hypercrypt
    I am running Plesk 10.4.4 on a Debian 6.0 server. The outbound traffic is being tracked but the inbound http traffic seems to be 0 at all times, i.e. looking at the DomainsTraffic and ClientsTraffic the http_in column is always 0. Is this a setting that I have missed? I've had a look and cannot find anything. How do I get Plesk to track the inbound HTTP traffic? I have already made sure that Home Tools & Settings Server settings had 'Include in the traffic calculation' set to 'inbound and outbound traffic', yet this does not solve the problem. Apache allows inbound traffic to be logged using %I in the log format, is there a way to get Plesk to add the %I to the log and then use that in bandwidth calculations?

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  • What file or directory is unique to Plesk and unlikely to change in the future?

    - by Tim Post
    I am writing a program that needs to be able to detect the presence of various web hosting control panels. I don't use Plesk, or have access to a server running Plesk, so I am unable to ascertain what file or directory I could test for to reliably conclude that the system is running Plesk. What file or directory indicates "Yes, this has Plesk installed" that is unlikely to ever change in the future, but would be present on all versions of Plesk out in the wild? Thanks in advance :)

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  • Enabling SFTP Access within PLESK

    - by spelley
    Hello everyone, I have a client who wants to ensure his upload is secure, so we are trying to enable SFTP for him on our Linux PLESK server. I have enabled SSH access to bin/bash for FTP accounts, and created a new user. When I attempt to SFTP using either the IP address or the domain name, this is the error FileZilla is giving me: Error: Authentication failed. Error: Critical error Error: Could not connect to server Here is some basic information regarding the server: Operating system Linux 2.6.24.5-20080421a Plesk Control Panel version psa v8.6.0_build86080930.03 os_CentOS 5 I had read in some places that I should reboot the SSH Service in Server - Services, however, there is no SSH Service within the list. I'm not really a server guy so it's quite possible I'm missing something obvious. Thanks for any help that you guys can provide!

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  • mod_fcgid: stderr: PHP Fatal error with Plesk 11.5.30 and php-pear

    - by netsetter
    Just upgraded to Plesk 11.5.30 and found out that sending SMTP emails with php pear aren't working anymore with following error message: mod_fcgid: stderr: PHP Fatal error: require_once(): Failed opening required 'Mail.php' (include_path='.:/usr/share/pear') in /var/www/vhosts/mydomain.com/httpdocs/check.php on line 4 I know in the new Plesk 11.5 they changed the structure of all vhosts, but the strange thing is that require_once('System.php') placed into the same directory and file is working correctly with no errors and is returning bool(true). Any hints where I could have a look with this mod_fcgid error when require_once('System.php') is working but require_once('Mail.php') isn't working?

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  • mod_wsgi on Plesk server

    - by Rogue Coder
    I've installed mod_wsgi on my Plesk server, but I can't get it to behave the way I'd like. If I add WSGIScriptAlias /python /var/www/vhosts/domain.com/httpdocs/python/test.wsgi To my config file, going to http://domain.com/python/blah triggers my test.wsgi script. However, going to any domain on my server and adding /python triggers my script as well. How can I limit it to one specific domain without breaking anything in Plesk? Right now I've tried this and it doesn't work <Directory /var/www/vhosts/domain.com/httpdocs/python> WSGIApplicationGroup %{GLOBAL} AddHandler wsgi-script .wsgi Options ExecCGI Order allow,deny Allow from all </Directory>

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  • Upgrading openSUSE 11.1 with Plesk Panel 9.3 to PHP 5.3

    - by Jonathan
    I'm running a VPS with openSUSE 11.1 (i586). On the VPS is Parallels Plesk Panel 9.3.0 installed. The current PHP-version is PHP 5.2.11. I want to upgrade PHP to PHP 5.3, but I can't find good instructions on how to do this. If I check for updates in Zypper, it says this is the latest release. In the Plesk Updates isn't an update either, both via the webbased interface and the command line interface. On Software.openSUSE.org I can find packages for PHP 5.3.1 in both the server:php/server_apache_openSUSE_11.1-repo and the server:php/openSUSE_11.1-repo (can't post the link because I'm a newbie here). But if I add one of those to Zypper, I still don't see an update. Is there here somebody who knows how to do this? And is it completely safe to update that way? I don't want to end up with a broken VPS... Thanks! Jonathan

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  • Upgrade PHP to 5.3 in Ubuntu Server 8.04 with Plesk 9.5

    - by alcuadrado
    I have a dedicated server with Ubuntu 8.04, and really need to upgrade php to 5.3 version in order to deploy a new version of the system. This version of php is the default one in ubuntu 10.04, so I considered upgrading the OS, but after trying that, I lost my plesk installation, which annoyed my client. I tried adding the dotdeb.org repositories, but don't know why, after running an apt-get upgrade, I get this error: # apt-get upgrade Reading package lists... Done Building dependency tree Reading state information... Done The following packages have been kept back: libapache2-mod-php5 php5 php5-cgi php5-cli php5-common php5-curl php5-gd php5-imap php5-mysql php5-sqlite php5-xsl 0 upgraded, 0 newly installed, 0 to remove and 11 not upgraded. Any idea why is this happenning? Or do you know any alternative method (except compiling my own binaries) to upgrade php or update ubuntu without loosing plesk? Thanks!

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  • Useless Plesk Error?

    - by Josh Pennington
    I am trying to determine why Plesk on my server won't start and I have no idea where to even start (since my hosting company appears to not want to help me out). Anyways, the error in my Plesk error_log is as follows: 2010-12-25 21:30:28: (log.c.75) server started 2010-12-25 21:30:28: (network.c.336) SSL: error:00000000:lib(0):func(0):reason(0) 2010-12-25 21:30:28: (log.c.75) server started 2010-12-25 21:30:28: (network.c.336) SSL: error:00000000:lib(0):func(0):reason(0) It leads me to believe its a problem with the SSL on the server but I am not sure what to make of the error. Can someone lead me in the right direction? Thanks Josh Pennington

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  • AWStats on Plesk consumes all of CPU and crashes server - how do you disable plesk.

    - by columbo
    Hello, I have Plesk 9.0.1 running on a Red Hat server. Every week or so at about 4:10am the server locks up. At this time the server CPU usage shhots from 4% to 90% at the same time as a mass of awstats.pl processes start (I can't see how many as my datat only shows the top 30 processes, but all of these are awstats.pl). I turned off awstats through the Plesk control panel for all but 5 domains but I still get 90% CPU usage and at least 30 instances of awstats.pl happening at 4:10am as usual. Does anyone know why this may be? Does anyone know how to disable awstats (I have stats covered using piwik)? Thanks

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  • Qmail/Plesk email help

    - by Dotty
    Hay Guys. I'm using plesk with Qmail as an outgoing server. I've never used my plesk setup before to send emails. I usually use my ISP. I'm having a little trouble settng this up. I've created a simple email account, [email protected]. All is well, i setup my POP account in my mail client (apple mail) and i can receive mail. However i can't send any. These are the details im using smtp.mycrazydomain.com standard auth (i've tried SSL and non SSL) username: [email protected] password: mypassword However nothing has happened. Anyone got any ideas?

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  • Enable Server Status using Plesk 11

    - by Lars Ebert
    I am trying to get apaches server status to work with Plesk 11. But running sudo /usr/sbin/apache2ctl fullstatus results in: Forbidden You don't have permission to access /server-status on this server. __________________________________________________________________ Apache Server at localhost Port 80 'www-browser -dump http://localhost:80/server-status' failed. Maybe you need to install a package providing www-browser or you need to adjust the APACHE_LYNX variable in /etc/apache2/envvars How can I enable server status? So far I have tried to insert <Location /server-status> SetHandler server-status Order Deny,Allow Deny from all Allow from localhost </Location> into the httpd.conf, but I am not sure if it is active. I also tried adding it to /var/www/vhosts/somedomain/conf/vhost.conf but I do not know which domain I have to add this to, as fullstatus seems to query localhost directly. I guess I am a little confused by the use of vhost configuration in Plesk.

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  • Plesk 9 VPS - Doesn't reply to NameServer requests (nslookup, etc)

    - by Ben
    Hi, I'm trying to troubleshoot a problem with a new VPS i'm setting up. The VPS is running Plesk 9 on a CentOS 5 system. Everything works fine, except it doesn't serve dns requests. If I try something like nslookup [somedomain.com] the.ser.ver.ip to test a DNS query, i get the following error ;; connection timed out; no servers could be reached I can't telnet to it on port 42 either.. I'm guessing something is blocking the requests.. firewall maybe? the plesk firewall module is installed and the nameservers entry is green. Any other way I can check what's blocking it on the server? Any help/tip greatly appreciated. Note: http works, i can telnet to the server on port 80 and i can also ping the server Thanks

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  • Varnish and plesk

    - by Raphaël
    I have an e-commerce site with 300,000 products and 20,000 categories. It is slow and currently in production. I decided to install Varnish to speed up. The trouble is that during installation, I got a Guru Meditation. Since the site is in production, I am not allowed to leave this error more than a second, thinking to have made an enormous stupidity. I followed the following tutorial: http://www.euperia.com/linux/setting-up-varnish-with-apache-tutorial I'm sure I followed all without error. I say that there may be a specific configuration with plesk. Has anyone already installed Varnish on a ubuntu 10.04 server with plesk 10? Does anyone have a better resource? I know it is "very vague" as an error, but maybe some of you have had this problem. Sincerely,

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  • Plesk 9 - unable to modify atmail vhost template

    - by Ben
    Running into a small issue recently that causes my server's atmail to fail authenticating users. I gathered from a web search that it's because i recently enabled apc on the server. I've found some reference mentioning I need to modify the atmail vhost template, but that reference is for Plesk 10 (i'm on 9). The atmail config isn't in the same spot. I've found this unrelated topic that explains how to modify the vhost settings for atmail on plesk 9, which I have done (adding php_admin_flag apc.enabled off to it). I then recompiled the server config using /usr/local/psa/admin/bin/websrvmng -a but it doesn't seem to pick up the changes. If I look at /etc/httpd/conf.d/zzz_atmail_vhost.conf after recompiling it still doesn't show the apc settings. Summary of steps taken: Modified /etc/psa-webmail/atmail/atmail_vhost.conf and added php_admin_flag register_globals off to the config Recompiled with /usr/local/psa/admin/bin/websrvmng -a Checked /etc/httpd/conf.d/zzz_atmail_vhost.conf But no changes. What am I missing?

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  • Recommend AntiVirus for Plesk 8.6.0 + CentOS 5

    - by cappuccino
    I am using a virtual server on Media Temple running CentOS 5 and Pleak 8.6.0, I have done all their security recommendations and more some, blocking everything except http and mail, string passwords and running Rootkit Hunter daily. But i'm thinking I should run a antivirus of some sort? I'm still new to Linux CentOS security so please forgive :)... Can you recommend a good antivirus/antispyware software for CentOS 5 and Plesk 8.6.0? I've been searching for some plesk modules and have come across a few like Kaspersky, not sure which one to use... Any tips on security would be good too.

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  • Enabling SFTP Access within PLESK

    - by spelley
    I have a client who wants to ensure his upload is secure, so we are trying to enable SFTP for him on our Linux PLESK server. I have enabled SSH access to bin/bash for FTP accounts, and created a new user. When I attempt to SFTP using either the IP address or the domain name, this is the error FileZilla is giving me: Error: Authentication failed. Error: Critical error Error: Could not connect to server Here is some basic information regarding the server: Operating system Linux 2.6.24.5-20080421a Plesk Control Panel version psa v8.6.0_build86080930.03 os_CentOS 5 I had read in some places that I should reboot the SSH Service in Server - Services, however, there is no SSH Service within the list. I'm not really a server guy so it's quite possible I'm missing something obvious. Thanks for any help that you guys can provide!

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  • Java application not starting in Tomcat, Plesk 9 server

    - by netagence
    Hi I have a Plesk 9.3 CentOS 5 server on which I installed the addon to have Tomcat functions. One application I have uploaded appears in the Plesk Tomcat user panel but with a yellow exclamation mark and the error "Actual status of the application does not correspond to the status retrieved from the database". The app therefore does not run, while other uploaded test .war applications do. The server runs Tomcat tomcat5.5.23-0jpp.7.el5_2.1 which matches the requirements for the required app according the the company that made it. While searching for the solution I could find all 3 uploaded .war applications in /usr/share/tomcat5/psa-wars/domainhere.com/ but they do not seem uncompressed there even though 2 of them run fine. Not enough Tomcat / Java knowlede to go on... Any idea to help me here ? Best regards.

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  • Extracting httpdocs from Plesk Panel 9.5.4 Webserver backup file

    - by Paddington
    Good day, I am having problems manually extracting domains from Plesk 9.5 backup that was FTPed onto my back up server. I have followed the article http://kb.parallels.com/en/1757 using method 2. The problem is here: zcat DUMP_FILE.gz DUMP_FILE My backup file CP_1204131759.tar is a tar archive and zcat does not work with it. So I proceed to run the command: cat CP_1204131759.tar CP_1204131759. But when I try # cat CP_1204131759 | munpack I get an error that munpack did not find anything to read from standard input. I went on to extract the tar backup file using the xvf flags and got a lot of files (20) similar to these ones: CP_sapp-distrib.7686-0_1204131759.tgz CP_sapp-distrib.7686-35_1204131759.tgz CP_sapp-distrib.7686-6_1204131759.tgz How best can I extract the httpdocs of a domain from this server wide Plesk 9.5.4 backup?

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  • Replace Certificate using Plesk 11

    - by Lambda Dusk
    I am not an admin, but a programmer. But how it is, if you're the only guy who knows about computers, everyone shoves those tasks to you. A certificate of a domain recently expired. The domains are managed using Plesk 11, on a Linux system, Apache2.2. I was given a new certificate from the host, and it is one single .pem file. However, Plesk asks me for a .crt file, a private key and some CA file. I have neither, only this single .pem file the host claims to be the certificate. Since I myself never did anything with SSL certificates, I would really appreciate if anyone can tell me what to do with this file and how to properly add a new one so the old one can be removed.

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  • How to set up apache with parallel plesk?

    - by Ran Gualberto
    I'm working with the Windows Server 2008 (a godaddy Windows dedicated server). My problem is that .htaccess is not working in the server. And I just figured out that apache is not installed. I would like to know how to run the apache with the plesk (with existing php setup). And how to run the apache with the current site directory C:\inetpub\vhosts. My goal is to make .htaccess work on the server with plesk and with the directory C:\inetpub\vhosts.

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  • Problems configuring nameserver in plesk

    - by Saif Bechan
    Hello, i have some troubles with setting up a nameserver in PLESK for months now. I have tried all possible scenario's but i can not get this to work. I am really in need for some help, and if you can i will really appreciate it. Basically what i want is to just set up a nameserver in PLESK. I have a primary IP, and my host gave me a secondary nameserver i can use. My host is leaseweb in the netherlands. I have made some screenshots of the important parts in my opinion, maybe you guys can see some errors in them. To use the secondary nameserver provided by leaseweb i had to enable ACL on that account, i did so and made a screenshot of that too. The DNS recursion is set to localnets. These settings have not changed for months, so the dns should be fully updated everywhere. The check i run is the following: https://www.sidn.nl/over-nl/aanvraag...-server-check/ Domeinnaam (inclusief .nl): rdshosting.nl Eerste Nameserver: ns1.rdshosting.nl Eerste IP: 62.212.66.33 Tweede Nameserver: ns7.leaseweb.net Tweede ip: 62.212.76.50 If i run the dns check of the netherlands it gives me the following errors: primary name server "ns1.rdshosting.nl." Error: specified name server is not listed as NS record. All public name servers for a domain must also be listed as NS records in the zone of the domain. This domain was specified explicitly as a name server, but not found in the zone description of the primary name server. TE.6a rdshosting.nl. 86400 IN SOA ns1.rdspartners.nl. saif2k.hotmail.com. (2010031102 12H 1H 7D 3H) Error: the MNAME in SOA says "ns1.rdspartners.nl." is the primary name server. The MNAME field in the SOA record (first parameter) lists a different primary name server from the one specified for this check. RFC1035 section 3.3.13 rdshosting.nl. 86400 IN NS ns1.rdspartners.nl. Warning: hidden name server "ns1.rdspartners.nl." never used for first contact. The zone contains an NS record for a host which is not in the list of specified name servers. Hence, this name server will not be used to initiate contact to the domain. It may be used in sequential lookups, so it may still be useful. secondary name server "ns1.rdspartners.nl." [BROKEN] [HIDDEN] Failure: name server at 77.232.85.129 cannot be reached: (unknown error) The name server could not be contacted, which may be due to temporary technical problems or global DNS configuration mistakes. The internal error is shown, but not always clear about the cause. secondary name server "ns7.leaseweb.net." Info: name server looks correctly configured. I have the content of the file etc/named.conf also: // $Id: named.conf,v 1.1.1.1 2001/10/15 07:44:36 kap Exp $ // // Refer to the named(8) man page for details. If you are ever going // to setup a primary server, make sure you've understood the hairy // details of how DNS is working. Even with simple mistakes, you can // break connectivity for affected parties, or cause huge amount of // useless Internet traffic. options { allow-recursion { localnets; }; directory "/var"; auth-nxdomain no; pid-file "/var/run/named/named.pid"; // In addition to the "forwarders" clause, you can force your name // server to never initiate queries of its own, but always ask its // forwarders only, by enabling the following line: // // forward only; // If you've got a DNS server around at your upstream provider, enter // its IP address here, and enable the line below. This will make you // benefit from its cache, thus reduce overall DNS traffic in the Internet. /* forwarders { 127.0.0.1; }; */ /* * If there is a firewall between you and nameservers you want * to talk to, you might need to uncomment the query-source * directive below. Previous versions of BIND always asked * questions using port 53, but BIND 8.1 uses an unprivileged * port by default. */ // query-source address * port 53; /* * If running in a sandbox, you may have to specify a different * location for the dumpfile. */ // dump-file "s/named_dump.db"; }; //Use with the following in named.conf, adjusting the allow list as needed: key "rndc-key" { algorithm hmac-md5; secret "CeMgS23y0oWE20nyv0x40Q=="; }; controls { inet 127.0.0.1 port 953 allow { 127.0.0.1; } keys { "rndc-key"; }; }; // Note: the following will be supported in a future release. /* host { any; } { topology { 127.0.0.0/8; }; }; */ // Setting up secondaries is way easier and the rough picture for this // is explained below. // // If you enable a local name server, don't forget to enter 127.0.0.1 // into your /etc/resolv.conf so this server will be queried first. // Also, make sure to enable it in /etc/rc.conf. zone "." { type hint; file "named.root"; }; zone "0.0.127.IN-ADDR.ARPA" { type master; file "localhost.rev"; }; // NB: Do not use the IP addresses below, they are faked, and only // serve demonstration/documentation purposes! // // Example secondary config entries. It can be convenient to become // a secondary at least for the zone where your own domain is in. Ask // your network administrator for the IP address of the responsible // primary. // // Never forget to include the reverse lookup (IN-ADDR.ARPA) zone! // (This is the first bytes of the respective IP address, in reverse // order, with ".IN-ADDR.ARPA" appended.) // // Before starting to setup a primary zone, better make sure you fully // understand how DNS and BIND works, however. There are sometimes // unobvious pitfalls. Setting up a secondary is comparably simpler. // // NB: Don't blindly enable the examples below. :-) Use actual names // and addresses instead. // // NOTE!!! FreeBSD runs bind in a sandbox (see named_flags in rc.conf). // The directory containing the secondary zones must be write accessible // to bind. The following sequence is suggested: // // mkdir /etc/namedb/s // chown bind.bind /etc/namedb/s // chmod 750 /etc/namedb/s zone "rdshosting.nl" { type master; file "rdshosting.nl"; allow-transfer { 77.232.85.129; 62.212.76.50; common-allow-transfer; }; }; zone "66.212.62.in-addr.arpa" { type master; file "66.212.62.in-addr.arpa"; allow-transfer { common-allow-transfer; }; }; acl common-allow-transfer { 62.212.76.50; }; As i mentioned i made some screenshots of some parts: First the dns settings in plesk: http://www.freeimagehosting.net/uploads/2480faed5e.jpg Second the acl settings in plesk: http://www.freeimagehosting.net/uploads/777f5e69b0.jpg Third my settings at leaseweb: http://www.freeimagehosting.net/uploads/de7122b19c.jpg And last the secondary nameserver settings from leaseweb: http://www.freeimagehosting.net/uploads/fd1da38a8f.jpg If someone has anysuggestion at all on this this will be highly appriciated. Thank you for your time! PS. I am dutch so dutch answers are welcome aswell

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