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  • Pidgin To Shoretel Call Manager IM

    - by ocatenac
    Is anyone out there using Pidgin to connect with Shoretel's Instant Messaging? Shoretel 9.2. According to one of the docs I found on Shoretel's website, it should be connecting as a SIMPLE client but so far no dice. It keeps getting an error resolving the server. There's no proxy involved that I know of. I was just wondering if anyone else had this particular configuration and if they'd made it work correctly.

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  • Shoretel Upgrade Path

    - by Brian
    I currently have a Shoretel Server running Server 2003 x32 as a virtual machine paired with a ShoreGear 90 switch and another unused switch of the same model being reserved for manual failover. I am getting the software mailed to me from my partner, but with limited support since the server is in a relatively remote area. I am tempted to upgrade the OS at the same time as performing the upgrade, but want to know if there are any horror stories or advice I should know about before diving in. I'm upgrading from Shoretel 9.2 Build. I will be upgrading first to version 10.1 then finally to 11.1. The system has been bullet proof since it was installed and we are upgrading mainly to get a client that is a little more modern. My question boils down to: Should I even bother with an OS upgrade or even possibly a fresh install of Windows with an install of Shoretel 11.1 and just transfer the configuration? Should I just stay with Server 2003 since it is supported in my target version of Shoretel and the upgrade will be more than enough to keep me busy as a novice?

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  • ShoreTel 230 phone calls from website

    - by Michael Irey
    Our company uses these fancy ShoreTel 230 phones. We make many phone calls from our custom built web based contact management system. It would be nice if our employees could click on a phone number from a webpage and have it automatically start dialing the number. (Similar to how iPhone handles this) Anyone every deploy something like this? I would imagine it would require some kind of background running ShoreTel process to accommodate this. 90% of our employees use PC (Windows 7) 10% use OS X Even a PC only solution would be great. Is this even possible and if so, where should one begin? Thanks!

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  • Shoretel Reporting Question

    - by MJ
    This might be a bit off topic, but I'll ask anyways. With Shoretel reports, the report that generates how long someone is on the phone(actively talking on the phone), if they are listed as "off hook", like right before you dial a number, does that still show up as being on a call?

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  • .NET Remoting Connecting to Wrong Host

    - by Dark Falcon
    I have an application I wrote which has been running well for 4 years. Yesterday they moved all their servers around and installed about 60 pending Windows updates, and now it is broken. The application makes use of remoting to update some information on another server (10.0.5.230), but when I try to create my remote object, I get the following exception: Note that it is trying to connect to 127.0.0.1, not the proper server. The server (10.0.5.230) is listening on port 9091 as it should. This same error is happening on all three terminal servers where this application is installed. Here is the code which registers the remoted object: public static void RegisterClient() { string lServer; RegistryKey lKey = Registry.CurrentUser.OpenSubKey("SOFTWARE\\Shoreline Teleworks\\ShoreWare Client"); if (lKey == null) throw new InvalidOperationException("Could not find Shoretel Call Manager"); object lVal = lKey.GetValue("Server"); if (lVal == null) throw new InvalidOperationException("Shoretel Call Manager did not specify a server name"); lServer = lVal.ToString(); IDictionary props = new Hashtable(); props["port"] = 0; string s = System.Guid.NewGuid().ToString(); props["name"] = s; ChannelServices.RegisterChannel(new TcpClientChannel(props, null), false); RemotingConfiguration.RegisterActivatedClientType(typeof(UpdateClient), "tcp://" + lServer + ":" + S_REMOTING_PORT + "/"); RemotingConfiguration.RegisterActivatedClientType(typeof(Playback), "tcp://" + lServer + ":" + S_REMOTING_PORT + "/"); } Here is the code which calls the remoted object: UpdateClient lUpdater = new UpdateClient(Settings.CurrentSettings.Extension.ToString()); lUpdater.SetAgentState(false); I have verified that the following URI is passed to RegisterActivatedClientType: "tcp://10.0.5.230:9091/" Why does this application try to connect to the wrong server?

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