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  • SLA Violations - Compensation expectations and vague contracts

    - by llllxllll
    Tagging this as cautionary tale. I took over for an admin a year and a half ago, and reviewed the 3 year contract with our ISP. There were no specific SLA promises in the contract that I found, and have been meaning to review the contract with our rep. Of course, we had an outage this past week that resulted in almost four days of downtime !!!!! This involves eff-ups of epic proportions on our ISP's part and a telco they colocate with. Details can be provided. I am the network / systems / purchasing / and helpdesk at my company...and am willing to fight with the ISP. I also have more management that can get involved, including the name on the contract. First, if there are not concrete guarantees about compensation and downtime, we are screwed right? Two, if we want out of our contract, does anyone have experience going the legal route, and if so, who knows a lawyer? =)

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  • Good SLA

    - by PointsToShare
    © 2011 Dov Trietsch What is a good SLA? I have frequently pondered about Service Level Agreements (SLA). Yesterday after ordering and while waiting, and waiting, and waiting for the food to arrive, I passed the time reading and re-reading the restaurant menu (again and again..) until I noticed their very interesting SLA.   Because (as promised) we had to wait even longer and the conversation around me was mostly in Russian, I ended doodling some of my thoughts of the menu, on the menu. People are both providers and consumers of services. As a service consumer – maybe the SLA above sucks – though to be honest, had the service been better, I would not have noticed this and you, the reader, would have been spared this rambling monograph. As a provider, I think it’s great! Because I provide services in the form of business software, I extend the idea to the following principles of design: 1: Wygiwyg. You guessed it. What You Get Is What You Get. 2: Ugiwugi.  U Get It When U Get It. How’s this for a developer friendly SLA? I’ll never be off the spec, or late. And BTW, the food was good, so when I finally got what I got, I liked it. That's All Folks!!

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  • How To Check If a Transaction Related to Oracle Asset Tracking Has Been Accounted in SLA

    - by LuciaC-Oracle
    In Oracle Asset Tracking (OAT), we often see situations where a pending transaction has failed to be processed by the OAT programs. Typical situations can be: a pending transaction errors with "Unable to derive accounts from sub ledger accounting for the material transaction" a transaction is not picked by OAT programs. The Create Accounting program log file will show error messages and possible corrective actions to solve the error.  But as this is usually a scheduled program, often any errors that are reported are missed by users. To aid OAT users to identify if a transaction has failed and accounting has not been created, we have now created a SQL script which can be run for any pending transaction: How To Check If a Transaction Related to Oracle Asset Tracking Has Been Accounted in SLA ? (Doc ID 1673414.1)Using the script in this note, the user can pass the material transaction ID for the related transaction and the script will check if SLA accounting entries have been created for this specific transaction or not.If the SLA accounting entries have not been created, the script will prompt the user to run Create Accounting program.  After Create Accounting has been run, the user can run the script again to confirm that accounting has been created.

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  • Upcoming Webcast: “Supporting References” In Release 12 - SLA

    - by Oracle_EBS
    ADVISOR WEBCAST: “Supporting References” In Release 12 - SLAPRODUCT FAMILY: Receivables, Payables, General Ledger April 18, 2012 at 14:00 UK / 15:00 CET / 06:00 am Pacific / 7:00 am Mountain / 9:00 am Eastern "Supporting References” enables users to enter additional information for the “Journal Entry Header” and “Journal Entry Lines” that can be used for analytical purposes. This functionality was earlier known as “Analytical Criteria”. In 11i, additional data was interfaced to GL on the journals using “Descriptive Flexfields” whereas using this feature in R12, customers can create customized sources as ‘Supporting References’ and pass values into those sources from Subledgers like AP / AR / PA, etc. TOPICS WILL INCLUDE: Supporting References Business information about a subledger journal entry at the header or line level Establishing a subledger balance for a particular source value or combination of source values for a particular account To assist with reconciliation of account balances Financial and managerial analysis A short, live demonstration (only if applicable) and question and answer period will be included. Oracle Advisor Webcasts are dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services. Current Schedule can be found on Note 740966.1 Post Presentation Recordings can be found on Note 740964.1

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  • What is Google Docs' SLA?

    - by Walter White
    Hi all, I am evaluating online storage and for me, that means either Amazon S3 or Google Docs. Amazon very clearly posts there reliability and SLA: http://aws.amazon.com/s3/#protecting Their rates are obviously higher than Google's, but it is really hard to compare without having an SLA. Does anyone know what Google's commitment is for reliability? Is it 99.99% for data, is there anyway to make that more durable? I have to ask too, wouldn't google docs at least be inheritently more reliable than a hard drive? Thanks, Walter

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  • Calculating estimated data loss with Always on

    - by blakmk
    Ever wondered how calculate estimated data loss (time) for always on. The metric in the always on dashboard shows the metric quite nicely but there does seem to be a lack of documentation about where the metrics ---come from. Heres a script that calculates the data loss ( lag ) so you can set up alerts based on your DR SLA's:       WITH DR_CTE ( replica_server_name, database_name, last_commit_time) AS                 (                                 select ar.replica_server_name, database_name, rs.last_commit_time                                 from master.sys.dm_hadr_database_replica_states  rs                                 inner join master.sys.availability_replicas ar on rs.replica_id = ar.replica_id                                 inner join sys.dm_hadr_database_replica_cluster_states dcs on dcs.group_database_id = rs.group_database_id and rs.replica_id = dcs.replica_id                                 where replica_server_name != @@servername                 ) select ar.replica_server_name, dcs.database_name, rs.last_commit_time, DR_CTE.last_commit_time 'DR_commit_time', datediff(ss,  DR_CTE.last_commit_time, rs.last_commit_time) 'lag_in_seconds' from master.sys.dm_hadr_database_replica_states  rs inner join master.sys.availability_replicas ar on rs.replica_id = ar.replica_id inner join sys.dm_hadr_database_replica_cluster_states dcs on dcs.group_database_id = rs.group_database_id and rs.replica_id = dcs.replica_id inner join DR_CTE on DR_CTE.database_name = dcs.database_name where ar.replica_server_name = @@servername order by lag_in_seconds desc

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  • What is Google Docs' SLA?

    - by Walter White
    Hi all, I am evaluating online storage and for me, that means either Amazon S3 or Google Docs. Amazon very clearly posts there reliability and SLA: http://aws.amazon.com/s3/#protecting Their rates are obviously higher than Google's, but it is really hard to compare without having an SLA. Does anyone know what Google's commitment is for reliability? Is it 99.99% for data, is there anyway to make that more durable? I have to ask too, wouldn't google docs at least be inheritently more reliable than a hard drive? Thanks, Walter

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  • SOW, SLA, TOS....am i missing anything else ?

    - by fwfwfw
    when doing long term sale of service or software, what type of legal contracts need to be drafted ? i'm not a lawyer, and was looking for a general template on statement of work, service level agreements and terms of services. how are java enterprise applications requiring server side logic, delivered by the vendor to the client ? do they deliver the actual hardware server with everything installed ? java apps can be decompiled and source code exposed, what type of legal paper would you need to draft to protect your asset and Intellectual property ?

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  • Looking for a solid redirection infrastructre

    - by isoman
    We have critical servers (webservers and databases) that are fully replicated, except for the reverse proxy that we use to hide the internal stuff. This proxy is acting like a router that filters and redirects traffic to the main server and switch for failover if the main one is down. We want to find an alternative to this proxy because one single entry point is not enough. Is there any company that has a solid and redundant infrastructure that offers redirection to an IP and allows quick switching to another one?

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  • Elastic PaaS with WebLogic and OpenStack, part I

    - by Jernej Kaše
    In my previous blog I described the steps to get OpenStack on Solaris up and running. Now we'll explore how WebLogic and OpenStack can work together to deliver truly elastic Middleware Platform as a Service. Middleware / Platform as a Service goals First, let's define what PaaS should be : PaaS offerings facilitate the deployment of applications without the complexity of managing the underlying hardware and software and provisioning hosting capabilities. To break it down: - PaaS provides a complete platform for hosting solutions (Java EE, SOA, BPM, ...) - Infrastructure provisioning (virtual machine, OS, platform) and managing is hidden from the PaaS user [administrator or developer] - Additionally, PaaS could / should define target SLAs, and the platform should ensure the SLAs are meet automatically. PaaS use case To make it more tangible, we have an IT Administrator who has the requirement to deploy a Java EE enterprise application. The application is used by external users who need to submit reports by the end of each month. As a result, the number of concurrent users will fluctuate, with expected huge spikes around the end of each month. The SLA agreed by the management is that no more than 100 requests should be waiting to be processes at any given time. In addition, the IT admin has no more than 3 days to have the platform and the application operational. The Challenges Some of the challenges the IT Administrator is facing are: - how are we going to ensure the processing power? - how are we going to provision the (virtual) machines, Java EE platform and deploy the application? - how are we going to monitor the SLA? - how are we going to react to SLA, and increase capacity?  The Ideal Solution Ideally, the whole process should be automated, "set it and forget" and require no human interaction: - The vendor packages the solution as deployable image(s) - The images are deployed to the IaaS - From there, automated processes take care of SLA  Solution Architecture with WebLogic 12c, Dynamic Clusters, OpenStack & Solaris OracleSolaris provides OS and virtualisation through Solaris Zones OpenStack is a part of Solaris 11.2 and provides Cloud Management (console and API) WebLogic 12c with Dynamic Clusters provides the Platform Trafic Manager provides load balancing On top of out that, we are going to implement a small control script - Cloud Manager - which is going to monitor SLA through WebLogic Diagnostic Framework. In case there are more than 100 pending requests, the script will: - provision a new virtual machine based on image which is configured for the WebLogic domain - add the machine to WebLogic domain - Increase the number of servers in dynamic cluster - Start the newly provisioned server  Stay tuned for part II The hole solution with working demo will be presented in one of our Partner WebCasts in June, exact date TBA. Jernej Kaše is a Fusion Middleware Specialist working closely with Oracle Partners in the ECEMEA region to grow their business by leveraging Oracle technology.

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  • Simple vs Complex (but performance efficient) solution - which one to choose and when?

    - by ManojGumber
    I have been programming for a couple of years and have often found myself at a dilemma. There are two solutions - one is simple one i.e. simple approach, easier to understand and maintain. It involves some redundancy, some extra work (extra IO, extra processing) and therefore is not the most optimal solution. but other uses a complex approach,difficult to implement, often involving interaction between lot of modules and is a performance efficient solution. Which solution should I strive for when I do not have hard performance SLA to meet and even the simple solution can meet the performance SLA? I have felt disdain among my fellow developers for simple solution. Is it good practice to come up with most optimal complex solution if your performance SLA can be met by a simple solution?

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  • JQGrid datatype as Ajax function not getting called

    - by mraman
    Hi, JQGrid datatype as Ajax function not getting called. once i tried to debug using firebug, found out that those lines are not exectuced. please let me know the issue with my code. Thanks in advance. jQuery("#list").jqGrid({ //url:'example.xml', datatype: function() { $.ajax({ url: "example.xml", data: "{}", dataType: "xml", mtype: "GET", complete: function(jsondata, stat) { alert((jsondata.responseText)); if (stat == "success") { alert("ew"); } }, error : function () {alert("error")} }); }, colNames:['QueueName','SLA Associated', 'SLA met', 'SLA Breached', 'SLA MET %', 'SLA Breached %'], colModel :[ {name:'QueueName',index:'QueueName', width:150}, {name:'SLAAssociated',index:'SLAAssociated', width:150}, {name:'SLAmet',index:'SLAmet', width:150}, {name:'SLABreached',index:'SLABreached', width:150}, {name:'SLAMETPer',index:'SLAMETPer', width:150}, {name:'SLABreachedPer',index:'SLABreachedPer', width:150} ], pager: jQuery('#pager1'), rowNum:1, rowList:[5,10], imgpath: 'themes/basic/images' }); in Header i add as follows <html xmlns="http://www.w3.org/1999/xhtml"> <link rel="stylesheet" type="text/css" media="screen" href="themes/basic/grid.css" /> <link rel="stylesheet" type="text/css" media="screen" href="themes/jqModal.css" /> <link rel="stylesheet" type="text/css" media="screen" href="css/report.css" /> <script src="jquery.js" type="text/javascript"></script> <script src="jquery.jqGrid.js" type="text/javascript"></script> <script src="js/jqModal.js" type="text/javascript"></script> <script src="js/jqDnR.js" type="text/javascript"></script>

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  • Is there value in having new developers (graduates) start as testers / bug-fixers?

    - by Nico Huysamen
    Hi Programmers Community. What are your thoughts on the following: Is there value in having new developers (graduates) start as testers / bug-fixers? There are two schools of thought here that I have come across. Having new developers (graduates) start as testers / bug-fixers / doing SLA (Service Level Agreement) work, get's them familiar with the code base. It also allows them the opportunity to learn how to read [other people's] code. Further more, by fixing bugs, they will learn certain bad and good practices, which could hopefully help them in the future. The other way of thinking though, is that if you immediately start new developers on something like testing / bug-fixing / SLA work, their appetite for the development world might go away, and/or they might leave the company and you potentially loose out on a great future resource. Is there a balance that should be kept between these two? Currently where I work there is no clear-cut definition of what new starters do. Some go directly on to client work, while some fall in to the SLA world. Should companies have such a policy? Or should it be handled on a case-by-case or opportunity-based basis? Hope to hear from some of you that have experience in this field. Thanks!

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  • CodePlex Daily Summary for Friday, May 07, 2010

    CodePlex Daily Summary for Friday, May 07, 2010New ProjectsBibleBrowser: BibleBrowserBibleMaps: BibleMapsChristianLibrary: ChristianLibraryCLB Podcast Module: DotNetNuke Module used to allow DNN to host one or more podcasts within a portal.Coletivo InVitro: Nova versão do Site do ColetivoCustomer Care Accelerator for Microsoft Dynamics CRM: Customer Care Accelerator for Microsoft Dynamics CRM.EasyTFS: A very lightweight, quick, web-based search application for Team Foundation Server. EasyTfs searches as you type, providing real-time search resul...FSCommunity: abcGeocache Downloader: GeocacheDownloader helps you download geocache information in an organised way, making easier to copy the information to your device. The applicati...Grabouille: Grabouille aims to be an incubation project for Microsoft best patterns & practices and also a container for last .Net technologies. The goal is, i...Klaverjas: Test application for testing different new technologies in .NET (WCF, DataServices, C# stuff, Entity...etc.)Livecity: Social network. Alpha 0.1MarxSupples: testMOSS 2007 - Excel Services: This helps you understand MOSS 2007 - Excel Services and how to use the same in .NETmy site: a personal web siteNazTek.Extension.Clr35: Contains a set of CLR 3.5 extensions and utility APInetDumbster: netDumbster is a .Net Fake SMTP Server clone of the popular Dumbster (http://quintanasoft.com/dumbster/) netDumbster is based on the API of nDumbs...Object-Oriented Optimization Toolbox (OOOT): A library (.dll) of various linear, nonlinear, and stochastic numerical optimization techniques. While some of these are older than 50 years, they ...OMap - Object to Object Mapper: OMap is a simple object to object mapper. It could be used for scenarios like mapping your data from domain objects into data transfer objects.PDF Renderer for BlackBerry.: Render and view PDF files on BlackBerry using a modified version of Sun's PDF Renderer.Pomodoro Tool: Pomodoro Tool is a timer for http://www.pomodorotechnique.com/ . It's a timer and task tracker with a text task editing interface.ReadingPlan: ReadingPlanRil#: .net library to use the public Readitlater.com public APISCSM Incident SLA Management: This project provides an extension to System Center Service Manager to provide more granular control over incident service level agreement (SLA) ma...SEAH - Sistema Especialista de Agravante de Hipertensão: O SEAH tem como propósito alertar o indivíduo em relação ao seu agravante de hipertensão arterial e a órgãos competentes, entidades de ensino, pesq...StudyGuide: StudyGuideTest Project (ignore): This is used to demonstrate CodePlex at meetings. Please ignore this project.YCC: YCC is an open source c compiler which compatible with ANSI standard.The project is currently an origin start.We will work it for finally useable a...New ReleasesAlbum photo de club - Club's Photos Album: App - version 0.5: Modifications : - Ajout des favoris - Ajout de l'update automatique /*/ - Add favorites - Add automatic updateBoxee Launcher: Boxee Launcher 1.0.1.5: Boxee Launcher finds the BOXEE executable using a registry key that BOXEE creates. The new version of BOXEE changed the location. Boxee Launcher ha...CBM-Command: 2010-05-06: Release Notes - 2010-05-06New Features Creating Directories Deleting Files and Directories Renaming Files and Directories Changes 40 columns i...Customer Care Accelerator for Microsoft Dynamics CRM: Customer Care Accelerator for Dynamics CRM R1: The Customer Care Accelerator (CCA) for Microsoft Dynamics CRM focuses on delivering contact center enabling functionality, such as the ability to ...D-AMPS: D-AMPS 0.9.2: Add .bat files for command-line running Bug fixed (core engine) Section 6, 8, 9 modifications Sources (Fortran) for core engineDynamicJson: Release 1.1.0.0: Add - foreach support Add - Dynamic Shortcut of IsDefined,Delete,Deserialize Fix - Deserialize Delete - LengthEasyTFS: EasyTfs 1.0 Beta 1: A very lightweight, quick, web-based search application for Team Foundation Server. EasyTfs searches as you type, providing real-time search resul...Event Scavenger: Add installer for Admin tool: Added installer for Admin tool. Removed exe's for admin and viewer from zip file - were replaced by the msi installers.Expression Blend Samples: PathListBoxUtils for Expression Blend 4 RC: Initial release of the PathListBoxUtils samples.HackingSilverlight Code Browser: HackingSilverlight Code Browser: Out with the old and in with the new... the HackingSilverlight Code Browser is a reference tool for code snippets so that I can not have to remembe...Hammock for REST: Hammock v1.0.3: v1.0.3 ChangesFixes for OAuth escaping and API usage Added FollowRedirects feature to RestClient/RestRequest v1.0.2 Changes.NET 4.0 and Client P...ImmlPad: ImmlPad Beta 1.1.1: Changes in this release: Added more intelligent right-click menu's to allow opening an IMML document with a specific Player version Fixed issue w...LinkedIn® for Windows Mobile: LinkedIn for Windows Mobile v0.8: Improved error message dumping + moved OAuth parameters from www.* to api.* In case of unexpected errors, check "Application Data\LinkedIn for Wind...Live-Exchange Calendar Sync: Installer: Alpha release of Live-Exchange Calendar SyncMAPILab Explorer for SharePoint: MAPILab Explorer for SharePoint ver 2.1.0: 1) Get settings form old versions 2) Rules added to display enumerable object items. 3) Bug fixed with remove persisted object How to install:Do...MapWindow6: MapWindow 6.0 msi May 6, 2010: This release enables output .prj files to also show the ESRI names for the PRJCS, GEOCS, and the DATUM. It also fixes a bug that was preventing th...MOSS 2007 - Excel Services: Calculator using Excel Services: Simple calculator using Excel ServicesMvcMaps - Unified Bing/Google Mapping API for ASP.NET MVC: MvcMaps Preview 1 for ASP.NET 4.0 and VS'2010: There was a change in ASP.NET 4.0 that broke the release, so a small modification needed to be made to the reflection code. This release fixes that...NazTek.Extension.Clr35: NazTek.Extension.Clr35 Binary Cab: Binary cab fileNazTek.Extension.Clr35: NazTek.Extension.Clr35 Source Cab: Source codePDF Renderer for BlackBerry.: PDF Renderer 0.1 for BlackBerry: This library requires a BlackBerry Signing Key in order to compile for use on a BlackBerry device. Signing keys can be obtained at BlackBerry Code ...Pomodoro Tool: PomodoroTool Clickonce installer: PomodoroTool Clickonce installerPOS for .Net Handheld Products Service Object: POS for .Net Handheld Products Service Object 1002: New version (1.0.0.2) which should support 64 bit platforms (see ReadMe.txt included with source for details). Source code only.QuestTracker: QuestTracker 0.4: What's New in QuestTracker 0.4 - - You can now drag and drop the quests on the left pane to rearrange or move quests from one group to another. - D...RDA Collaboration Team Projects: Property Bag Cmdlet: This cmdlet allows to retrieve, insert and update property bag values at farm, web app, site and web scope. The same operations can be in code usi...Ril#: Rilsharp 1.0: The first version of the Ril# (Readitlater sharp) library.Scrum Sprint Monitor: v1.0.0.47911 (.NET 4-TFS 2010): What is new in this release? Migrated to .NET Framework 4 RTM; Compiled against TFS 2010 RTM Client DLLs; Smoother animations with easing funct...SCSM Incident SLA Management: SCSM Incident SLA Management Version 0.1: This is the first release of the SCSM SLA Management solution. It is an 'alpha' release and has only been tested by the developers on the project....StackOverflow Desktop Client in C# and WPF: StackOverflow Client 0.4: Shows a popup that displays all the new questions and allows you to navigate between them. Fixed a bug that showed incorrect views and answers in t...Transcriber: Transcriber V0.1: Pre-release, usable but very rough.VCC: Latest build, v2.1.30506.0: Automatic drop of latest buildVisual Studio CSLA Extension for ADO.NET Entity Framework: CslaExtension Beta1: Requirements Visual Studio 2010 CSLA 4.0. Beta 1 Installation Download VSIX file and double click to install. Open Visual Studio -> Tools -> Exte...Most Popular ProjectsRawrWBFS ManagerAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight Toolkitpatterns & practices – Enterprise LibraryWindows Presentation Foundation (WPF)ASP.NETDotNetNuke® Community EditionMicrosoft SQL Server Community & SamplesMost Active Projectspatterns & practices – Enterprise LibraryAJAX Control FrameworkIonics Isapi Rewrite FilterRawrpatterns & practices: Azure Security GuidanceCaliburn: An Application Framework for WPF and SilverlightBlogEngine.NETTweetSharpNB_Store - Free DotNetNuke Ecommerce Catalog ModuleTinyProject

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  • Common Areas For Securing Web Services

    The only way to truly keep a web service secure is to host it on a web server and then turn off the server. In real life no web service is 100% secure but there are methodologies for increasing the security around web services. In order for consumers of a web service they must adhere to the service’s Service-Level Agreement (SLA).  An SLA is a digital contract between a web service and its consumer. This contract defines what methods and protocols must be used to access the web service along with the defined data formats for sending and receiving data through the service. If either part does not abide by the contract then the service will not be accessible for consumption. Common areas for securing web services: Universal Discovery Description Integration  (UDDI) Web Service Description Language  (WSDL) Application Level Network Level “UDDI is a specification for maintaining standardized directories of information about web services, recording their capabilities, location and requirements in a universally recognized format.” (UDDI, 2010) WSDL on the other hand is a standardized format for defining a web service. A WSDL describes the allowable methods for accessing the web service along with what operations it performs. Web services in the Application Level can control access to what data is available by implementing its own security through various methodologies but the most common method is to have a consumer pass in a token along with a system identifier so that they system can validate the users access to any data or actions that they may be requesting. Security restrictions can also be applied to the host web server of the service by restricting access to the site by IP address or login credentials. Furthermore, companies can also block access to a service by using firewall rules and only allowing access to specific services on certain ports coming from specific IP addresses. This last methodology may require consumers to obtain a static IP address and then register it with the web service host so that they will be provide access to the information they wish to obtain. It is important to note that these areas can be secured in any combination based on the security level tolerance dictated by the publisher of the web service. This being said, the bare minimum security implantation must be in the Application Level within the web service itself. Typically I create a security layer within a web services exposed Internet that requires a consumer identifier and a consumer token. This information is then used to authenticate the requesting consumer before the actual request is performed. Refernece:UDDI. (2010). Retrieved 11 13, 2011, from LooselyCoupled.com: http://www.looselycoupled.com/glossary/UDDIService-Level Agreement (SLA). (n.d.). Retrieved 11 13, 2011, from SearchITChannel: http://searchitchannel.techtarget.com/definition/service-level-agreement

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  • Windows Azure: General Availability of Web Sites + Mobile Services, New AutoScale + Alerts Support, No Credit Card Needed for MSDN

    - by ScottGu
    This morning we released a major set of updates to Windows Azure.  These updates included: Web Sites: General Availability Release of Windows Azure Web Sites with SLA Mobile Services: General Availability Release of Windows Azure Mobile Services with SLA Auto-Scale: New automatic scaling support for Web Sites, Cloud Services and Virtual Machines Alerts/Notifications: New email alerting support for all Compute Services (Web Sites, Mobile Services, Cloud Services, and Virtual Machines) MSDN: No more credit card requirement for sign-up All of these improvements are now available to use immediately (note: some are still in preview).  Below are more details about them. Web Sites: General Availability Release of Windows Azure Web Sites I’m incredibly excited to announce the General Availability release of Windows Azure Web Sites. The Windows Azure Web Sites service is perfect for hosting a web presence, building customer engagement solutions, and delivering business web apps.  Today’s General Availability release means we are taking off the “preview” tag from the Free and Standard (formerly called reserved) tiers of Windows Azure Web Sites.  This means we are providing: A 99.9% monthly SLA (Service Level Agreement) for the Standard tier Microsoft Support available on a 24x7 basis (with plans that range from developer plans to enterprise Premier support) The Free tier runs in a shared compute environment and supports up to 10 web sites. While the Free tier does not come with an SLA, it works great for rapid development and testing and enables you to quickly spike out ideas at no cost. The Standard tier, which was called “Reserved” during the preview, runs using dedicated per-customer VM instances for great performance, isolation and scalability, and enables you to host up to 500 different Web sites within them.  You can easily scale your Standard instances on-demand using the Windows Azure Management Portal.  You can adjust VM instance sizes from a Small instance size (1 core, 1.75GB of RAM), up to a Medium instance size (2 core, 3.5GB of RAM), or Large instance (4 cores and 7 GB RAM).  You can choose to run between 1 and 10 Standard instances, enabling you to easily scale up your web backend to 40 cores of CPU and 70GB of RAM: Today’s release also includes general availability support for custom domain SSL certificate bindings for web sites running using the Standard tier. Customers will be able to utilize certificates they purchase for their custom domains and use either SNI or IP based SSL encryption. SNI encryption is available for all modern browsers and does not require an IP address.  SSL certificates can be used for individual sites or wild-card mapped across multiple sites (we charge extra for the use of a SSL cert – but the fee is per-cert and not per site which means you pay once for it regardless of how many sites you use it with).  Today’s release also includes the following new features: Auto-Scale support Today’s Windows Azure release adds preview support for Auto-Scaling web sites.  This enables you to setup automatic scale rules based on the activity of your instances – allowing you to automatically scale down (and save money) when they are below a CPU threshold you define, and automatically scale up quickly when traffic increases.  See below for more details. 64-bit and 32-bit mode support You can now choose to run your standard tier instances in either 32-bit or 64-bit mode (previously they only ran in 32-bit mode).  This enables you to address even more memory within individual web applications. Memory dumps Memory dumps can be very useful for diagnosing issues and debugging apps. Using a REST API, you can now get a memory dump of your sites, which you can then use for investigating issues in Visual Studio Debugger, WinDbg, and other tools. Scaling Sites Independently Prior to today’s release, all sites scaled up/down together whenever you scaled any site in a sub-region. So you may have had to keep your proof-of-concept or testing sites in a separate sub-region if you wanted to keep them in the Free tier. This will no longer be necessary.  Windows Azure Web Sites can now mix different tier levels in the same geographic sub-region. This allows you, for example, to selectively move some of your sites in the West US sub-region up to Standard tier when they require the features, scalability, and SLA of the Standard tier. Full pricing details on Windows Azure Web Sites can be found here.  Note that the “Shared Tier” of Windows Azure Web Sites remains in preview mode (and continues to have discounted preview pricing).  Mobile Services: General Availability Release of Windows Azure Mobile Services I’m incredibly excited to announce the General Availability release of Windows Azure Mobile Services.  Mobile Services is perfect for building scalable cloud back-ends for Windows 8.x, Windows Phone, Apple iOS, Android, and HTML/JavaScript applications.  Customers We’ve seen tremendous adoption of Windows Azure Mobile Services since we first previewed it last September, and more than 20,000 customers are now running mobile back-ends in production using it.  These customers range from startups like Yatterbox, to university students using Mobile Services to complete apps like Sly Fox in their spare time, to media giants like Verdens Gang finding new ways to deliver content, and telcos like TalkTalk Business delivering the up-to-the-minute information their customers require.  In today’s Build keynote, we demonstrated how TalkTalk Business is using Windows Azure Mobile Services to deliver service, outage and billing information to its customers, wherever they might be. Partners When we unveiled the source control and Custom API features I blogged about two weeks ago, we enabled a range of new scenarios, one of which is a more flexible way to work with third party services.  The following blogs, samples and tutorials from our partners cover great ways you can extend Mobile Services to help you build rich modern apps: New Relic allows developers to monitor and manage the end-to-end performance of iOS and Android applications connected to Mobile Services. SendGrid eliminates the complexity of sending email from Mobile Services, saving time and money, while providing reliable delivery to the inbox. Twilio provides a telephony infrastructure web service in the cloud that you can use with Mobile Services to integrate phone calls, text messages and IP voice communications into your mobile apps. Xamarin provides a Mobile Services add on to make it easy building cross-platform connected mobile aps. Pusher allows quickly and securely add scalable real-time messaging functionality to Mobile Services-based web and mobile apps. Visual Studio 2013 and Windows 8.1 This week during //build/ keynote, we demonstrated how Visual Studio 2013, Mobile Services and Windows 8.1 make building connected apps easier than ever. Developers building Windows 8 applications in Visual Studio can now connect them to Windows Azure Mobile Services by simply right clicking then choosing Add Connected Service. You can either create a new Mobile Service or choose existing Mobile Service in the Add Connected Service dialog. Once completed, Visual Studio adds a reference to Mobile Services SDK to your project and generates a Mobile Services client initialization snippet automatically. Add Push Notifications Push Notifications and Live Tiles are a key to building engaging experiences. Visual Studio 2013 and Mobile Services make it super easy to add push notifications to your Windows 8.1 app, by clicking Add a Push Notification item: The Add Push Notification wizard will then guide you through the registration with the Windows Store as well as connecting your app to a new or existing mobile service. Upon completion of the wizard, Visual Studio will configure your mobile service with the WNS credentials, as well as add sample logic to your client project and your mobile service that demonstrates how to send push notifications to your app. Server Explorer Integration In Visual Studio 2013 you can also now view your Mobile Services in the the Server Explorer. You can add tables, edit, and save server side scripts without ever leaving Visual Studio, as shown on the image below: Pricing With today’s general availability release we are announcing that we will be offering Mobile Services in three tiers – Free, Standard, and Premium.  Each tier is metered using a simple pricing model based on the # of API calls (bandwidth is included at no extra charge), and the Standard and Premium tiers are backed by 99.9% monthly SLAs.  You can elastically scale up or down the number of instances you have of each tier to increase the # of API requests your service can support – allowing you to efficiently scale as your business grows. The following table summarizes the new pricing model (full pricing details here):   You can find the full details of the new pricing model here. Build Conference Talks The //BUILD/ conference will be packed with sessions covering every aspect of developing connected applications with Mobile Services. The best part is that, even if you can’t be with us in San Francisco, every session is being streamed live. Be sure not to miss these talks: Mobile Services – Soup to Nuts — Josh Twist Building Cross-Platform Apps with Windows Azure Mobile Services — Chris Risner Connected Windows Phone Apps made Easy with Mobile Services — Yavor Georgiev Build Connected Windows 8.1 Apps with Mobile Services — Nick Harris Who’s that user? Identity in Mobile Apps — Dinesh Kulkarni Building REST Services with JavaScript — Nathan Totten Going Live and Beyond with Windows Azure Mobile Services — Kirill Gavrylyuk , Paul Batum Protips for Windows Azure Mobile Services — Chris Risner AutoScale: Dynamically scale up/down your app based on real-world usage One of the key benefits of Windows Azure is that you can dynamically scale your application in response to changing demand. In the past, though, you have had to either manually change the scale of your application, or use additional tooling (such as WASABi or MetricsHub) to automatically scale your application. Today, we’re announcing that AutoScale will be built-into Windows Azure directly.  With today’s release it is now enabled for Cloud Services, Virtual Machines and Web Sites (Mobile Services support will come soon). Auto-scale enables you to configure Windows Azure to automatically scale your application dynamically on your behalf (without any manual intervention) so you can achieve the ideal performance and cost balance. Once configured it will regularly adjust the number of instances running in response to the load in your application. Currently, we support two different load metrics: CPU percentage Storage queue depth (Cloud Services and Virtual Machines only) We’ll enable automatic scaling on even more scale metrics in future updates. When to use Auto-Scale The following are good criteria for services/apps that will benefit from the use of auto-scale: The service/app can scale horizontally (e.g. it can be duplicated to multiple instances) The service/app load changes over time If your app meets these criteria, then you should look to leverage auto-scale. How to Enable Auto-Scale To enable auto-scale, simply navigate to the Scale tab in the Windows Azure Management Portal for the app/service you wish to enable.  Within the scale tab turn the Auto-Scale setting on to either CPU or Queue (for Cloud Services and VMs) to enable Auto-Scale.  Then change the instance count and target CPU settings to configure the Auto-Scale ranges you want to maintain. The image below demonstrates how to enable Auto-Scale on a Windows Azure Web-Site.  I’ve configured the web-site so that it will run using between 1 and 5 VM instances.  The exact # used will depend on the aggregate CPU of the VMs using the 40-70% range I’ve configured below.  If the aggregate CPU goes above 70%, then Windows Azure will automatically add new VMs to the pool (up to the maximum of 5 instances I’ve configured it to use).  If the aggregate CPU drops below 40% then Windows Azure will automatically start shutting down VMs to save me money: Once you’ve turned auto-scale on, you can return to the Scale tab at any point and select Off to manually set the number of instances. Using the Auto-Scale Preview With today’s update you can now, in just a few minutes, have Windows Azure automatically adjust the number of instances you have running  in your apps to keep your service performant at an even better cost. Auto-scale is being released today as a preview feature, and will be free until General Availability. During preview, each subscription is limited to 10 separate auto-scale rules across all of the resources they have (Web sites, Cloud services or Virtual Machines). If you hit the 10 limit, you can disable auto-scale for any resource to enable it for another. Alerts and Notifications Starting today we are now providing the ability to configure threshold based alerts on monitoring metrics. This feature is available for compute services (cloud services, VM, websites and mobiles services). Alerts provide you the ability to get proactively notified of active or impending issues within your application.  You can define alert rules for: Virtual machine monitoring metrics that are collected from the host operating system (CPU percentage, network in/out, disk read bytes/sec and disk write bytes/sec) and on monitoring metrics from monitoring web endpoint urls (response time and uptime) that you have configured. Cloud service monitoring metrics that are collected from the host operating system (same as VM), monitoring metrics from the guest VM (from performance counters within the VM) and on monitoring metrics from monitoring web endpoint urls (response time and uptime) that you have configured. For Web Sites and Mobile Services, alerting rules can be configured on monitoring metrics from monitoring endpoint urls (response time and uptime) that you have configured. Creating Alert Rules You can add an alert rule for a monitoring metric by navigating to the Setting -> Alerts tab in the Windows Azure Management Portal. Click on the Add Rule button to create an alert rule. Give the alert rule a name and optionally add a description. Then pick the service which you want to define the alert rule on: The next step in the alert creation wizard will then filter the monitoring metrics based on the service you selected:   Once created the rule will show up in your alerts list within the settings tab: The rule above is defined as “not activated” since it hasn’t tripped over the CPU threshold we set.  If the CPU on the above machine goes over the limit, though, I’ll get an email notifying me from an Windows Azure Alerts email address ([email protected]). And when I log into the portal and revisit the alerts tab I’ll see it highlighted in red.  Clicking it will then enable me to see what is causing it to fail, as well as view the history of when it has happened in the past. Alert Notifications With today’s initial preview you can now easily create alerting rules based on monitoring metrics and get notified on active or impending issues within your application that require attention. During preview, each subscription is limited to 10 alert rules across all of the services that support alert rules. No More Credit Card Requirement for MSDN Subscribers Earlier this month (during TechEd 2013), Windows Azure announced that MSDN users will get Windows Azure Credits every month that they can use for any Windows Azure services they want. You can read details about this in my previous Dev/Test blog post. Today we are making further updates to enable an easier Windows Azure signup for MSDN users. MSDN users will now not be required to provide payment information (e.g. no credit card) during sign-up, so long as they use the service within the included monetary credit for the billing period. For usage beyond the monetary credit, they can enable overages by providing the payment information and remove the spending limit. This enables a super easy, one page sign-up experience for MSDN users.  Simply sign-up for your Windows Azure trial using the same Microsoft ID that you use to manage your MSDN account, then complete the one page sign-up form below and you will be able to spend your free monthly MSDN credits (up to $150 each month) on any Windows Azure resource for dev/test:   This makes it trivially easy for every MDSN customer to start using Windows Azure today.  If you haven’t signed up yet, I definitely recommend checking it out. Summary Today’s release includes a ton of great features that enable you to build even better cloud solutions.  If you don’t already have a Windows Azure account, you can sign-up for a free trial and start using all of the above features today.  Then visit the Windows Azure Developer Center to learn more about how to build apps with it. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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  • How to put JFrame into existing JPanel in Java Swing?

    - by suud
    I have an open-source java swing application like this: http://i47.tinypic.com/dff4f7.jpg You can see in the screenshot, there is a JPanel divided into two area, left and right area. The left area has many text links. When I click the SLA Criteria link, it will pop-up the SLA Criteria window. The pop-up window is JFrame object. Now, I'm trying to put the pop-up window into right area of the JPanel, so that means no pop-up window anymore, i.e. when I click the SLA Criteria link, its contents will be displayed at the right area of the JPanel. The existing content of the right area of JPanel will not be used anymore. The example illustration (note: it's made and edited using image editor, this is not the real screenshot of working application) is like this: http://i48.tinypic.com/5vrxaa.jpg So, I would like to know is there a way to put JFrame into JPanel? I'm thinking of using JInternalFrame, is it possible? Or is there another way? UPDATE: Source code: http://pastebin.com/tiqRbWP8 (VTreePanel.java, this is the JPanel) http://pastebin.com/330z3yuT (CPanel.java, this is the super class of VTreePanel) http://pastebin.com/MkNsbtjh (AWindow.java, this is the JFrame, pop-up window) http://pastebin.com/2rsppQeE (CFrame.java, this is the super class of AWindow)

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  • Online backup solution

    - by Petah
    I am looking for a backup solution to backup all my data (about 3-4TB). I have look at many services out there, such as: http://www.backblaze.com/ http://www.crashplan.com/ Those services look very good, and a reasonable price. But I am worried about them because of incidents like this: http://jeffreydonenfeld.com/blog/2011/12/crashplan-online-backup-lost-my-entire-backup-archive/ I am wondering if there is any online back solution that offers a service level agreement (SLA) with compensation for data loss at a reasonable price (under $30 per month). Or is there a good solution that offers a high enough level of redundancy to mitigate the risk? Required: Offsite backup to prevent data loss in terms of fire/theft. Redundancy to protect the backup from corruption. A reasonable cost (< $30 per month). A SLA in case the service provider faults on its agreements.

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  • What email providers have extremely high reliability and robust SLAs?

    - by Benjamin Manns
    My dad is a professor who does part-time law practice. He had been using his university email address for professional correspondence, when he found out that the university had permanently lost 16 business-related emails in their spam filter (with no apology, notification, or compensation). What I am looking for now is an email provider (preferably with Exchange, but not required) with very high reliability and a SLA that is basically an insurance policy. I have looked at Google Apps's SLA, but this will not suit. I am looking for a provider who will take $X per month in registration fees, and will: Alert me when there is any downtime. Promptly fix the issue Pay me a fee ($Y) whenever there is downtime. I want a significant, contractual reason for them to be diligent in their service. Free service for me is not enough.

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  • ????????! ?????????????????JRockit Flight Recorder????|WebLogic Channel|??????

    - by ???02
    ???????????????????????????????????????WebLogic Server????????·??????????????????????????????????????????????WebLogic Server????????????????????????????????????????????????????????????????????????JRockit Flight Recorder???WebLogic Server????????????????????????????????????????????????????????????????????????????????????????(???)?????????????????――????????JRockit Flight Recorder ???????????·?????????????????????????????????????????????????????????????????????????????????? ????Java?????(JVM:Java Virtual Machine)??????????????????????????????????·??????????????????·?????????????????????????????????·???·????????????????????????????????????????????·?????JVM????????????????????????????????????????????????????????????????????????????????????????????? ???JVM?????????????·??????(Out of Memory Error)????????????????·???????????·??????(GC)?????????????????????????????????????????????????????????JVM?????????GC???????????????????????????????????????????????? ???????????????????2010?7?????????WebLogic Server Enterprise Edition 11g R1 Patch Set 2???????????????????JRockit Flight Recorder????????????????????????????????????????????????????????????????????????????????????????????????????JRockit Flight Recorder????????OS?????????·?????CPU??????????????????????JVM?????????JVM?????????·????????????·??????????????????·????????JVM?CPU????????·?????????·????JIT?????????????????Java????????·???????/???????????????/????????????WebLogic Server????????????EJB?JDBC?Web?????JTA?????????????????????????????? ??WebLogic Server??????????????????????????JRockit Runtime Analyzer??????????Runtime Analyzer?????????????????????????????????????????WebLogic Server?????????????????????????????????JRockit Flight Recorder?????????????????????????????????????????????? JRockit Flight Recorder???????????????????????????????????????????????????????? ???Java EE???????????????????????????????????????????????????JVM????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ???????JRockit Flight Recorder????JVM(JRockit)?????????????????????????????????????????????????????????????3%?????????????????????????????????????????????????????????????????????????? ????????JRockit Flight Recorder?????????????????????????????????????????????????????????????????????????JRockit Flight Recorder????? JRockit Flight Recorder????????????????????(????????????????????????)??????????????????????????(???????·????)??????????????? ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ???????JRockit Flight Recorder??????????????????????????????????????????·?????????????????????????????????????(?????GUI????Oracle JRockit Mission Control????)????????·??????????????????????????????JRockit Flight Recorder????????????????????? ??????????????????????JRockit Flight Recorder?WebLogic Server Enterprise Edition???????????WebLogic Server?????????????????????????????????????????????????????????????????????????????????????????????????? ??????????JRockit Flight Recorder????????????????????????????????????? ????????JRockit Flight Recorder??????????????????????????????????????????·?????????????????JRockit Mission Control??????????????????????????????????????? ?????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??????????????1????????????????????????????????????Thread Parked????????????????????????????????????????????Thread Parked????????????????????????????? ???JRockit Flight Recorder?JDBC??????????????????SQL?????????????????????????????????? ??????·???????????????????????????JRockit Flight Recorder?????????1???????????SLA?????? JRockit Flight Recorder????????????????????? ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ????JRockit Flight Recorder???????????????????????????????????SLA(Service Level Agreement)?????????????????????????????????????????????????????????????????????????????????????????? ????????????JRockit Flight Recorder???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????JRockit Flight Recorder????????????1???JRockit Flight Recorder????????????????? ????????JRockit Flight Recorder?????????????????????????????????????????????????? ???JRockit Flight Recorder??????????????????1??????! ?????????????????????????????????3????????????????????????????6??????????????????13???????????????????????????????????????????????????????20???????????????????????35???????????????38?????????????????????????? ???????JRockit Flight Recorder???????????????????????????1??????! ??????????????????JRockit Flight Recorder??????????????????????3???????????????????18???????????????21?????????????????????????? ??????????????JRockit Flight Recorder????????????????????????????????????????JRockit Flight Recorder???????????????????????????????????????????????????JRockit Flight Recorder???????????? ??????????????????·???????????????????????JRockit Flight Recorder???????????????????????????? ???????????????????????????????――??????????????????? ???????????JRockit Flight Recorder??????2????1?????????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????JRockit Flight Recorder???????????????????????????????????????????????????????????????????SIer???????――???????/???????????????? JRockit Flight Recorder????????????????????IT?????????SIer????????????? ??????????????????????????SIer?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????(???????)?????????????????????????????????????????????????????????????????????????? ???JRockit Flight Recorder??????????????????????????????????????????????????????????????????????????????????????????/????????????????????????????????????????*   *   * ???????WebLogic Server Enterprise Edition???????????????????JRockit Flight Recorder????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????WebLogic Server?????????????JVM Oracle JRockit??? ???? ···???JVM?Oracle JRockit??????????????????????????JRockit Flight Recorder????????????????? ?????45???????????????????????????????????? ?WMV?? ?MP4??

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  • links for 2011-01-12

    - by Bob Rhubart
    WebCenter Spaces 11g PS2 Template Customization (Javier Ductor's Blog) "Recently, we have been involved in a WebCenter Spaces customization project. A customer sent us a prototype website in HTML, and we had to transform Spaces to set the same look and feel as in the prototype..." Javier Ductor (tags: oracle otn webcenter enteprise2.0) Matt Carter: Risky Business "Incorporating risk detection and mitigation capabilities into apps is becoming all the rage. There are plenty of real-life examples of cases where prevention of cyber-security threats and fraudsters might have kept governments and companies out of the news, and with more money in their accounts." (tags: oracle otn security middleware) John Brunswick: 5 Surprisingly Good Benefits of Corporate Blogs "Some may still propose that not all corporations are going to be able to provide the five benefits above and are more focused around shameless self promotion of products and services.  If that is the case, that corporation is most likely not producing something of high value." - John Brunswick (tags: oracle otn enterprise2.0 blogging) InfoQ: IT And Architecture: Inside-Out Perspectives The software industry is in disarray, costs are escalating, and quality is diminishing. Promises of newer technologies and processes and methodologies in IT are still far from materializing on any significant scale. Bruce Laidlaw and Michael Poulin - each with more than 30 years of experience compared notes on the past and present of IT and provide insights on what IT needs to make progress. (tags: ping.fm) SOA & Middleware: Canceling a running composite instance - example Useful tips from Niall Commiskey. (tags: soa middleware oracle) BPEL 11.1.1.2 Certified for Prebuilt E-Business Suite 12.1.3 SOA Integrations (Oracle E-Business Suite Technology) "A new certification was released simultaneously with the E-Business Suite 12.1.3 Maintenance Pack late last year: the use of BPEL 11g Version 11.1.1.2 with E-Business Suite 12.1.3." -- Steven Chan (tags: oracle bpel) Marc Kelderman: OSB: Deploy Service Level Agreement (SLA), aka Alert Rule "The big issue with these SLAs is the deployment. If you have dozens of services, with multiple operations, and you have a lot of environments it takes a while to create them...[But] I have a nice workaround." - Mark Kelderman  (tags: oracle otn soa osb sla) @myfear: Java EE 7 - what's coming up for 2012? First hints. "Even if the actual Java EE 6 version is still not too widespread, we already have seen the first signs of the next EE 7 version written to the sky." -- Markus "myfear" Eisele (tags: oracle otn oracleace java)

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  • Why do I need two Instances in Windows Azure?

    - by BuckWoody
    Windows Azure as a Platform as a Service (PaaS) means that there are various components you can use in it to solve a problem: Compute “Roles” - Computers running an OS and optionally IIS - you can have more than one "Instance" of a given Role Storage - Blobs, Tables and Queues for Storage Other Services - Things like the Service Bus, Azure Connection Services, SQL Azure and Caching It’s important to understand that some of these services are Stateless and others maintain State. Stateless means (at least in this case) that a system might disappear from one physical location and appear elsewhere. You can think of this as a cashier at the front of a store. If you’re in line, a cashier might take his break, and another person might replace him. As long as the order proceeds, you as the customer aren’t really affected except for the few seconds it takes to change them out. The cashier function in this example is stateless. The Compute Role Instances in Windows Azure are Stateless. To upgrade hardware, because of a fault or many other reasons, a Compute Role's Instance might stop on one physical server, and another will pick it up. This is done through the controlling fabric that Windows Azure uses to manage the systems. It’s important to note that storage in Azure does maintain State. Your data will not simply disappear - it is maintained - in fact, it’s maintained three times in a single datacenter and all those copies are replicated to another for safety. Going back to our example, storage is similar to the cash register itself. Even though a cashier leaves, the record of your payment is maintained. So if a Compute Role Instance can disappear and re-appear, the things running on that first Instance would stop working. If you wrote your code in a Stateless way, then another Role Instance simply re-starts that transaction and keeps working, just like the other cashier in the example. But if you only have one Instance of a Role, then when the Role Instance is re-started, or when you need to upgrade your own code, you can face downtime, since there’s only one. That means you should deploy at least two of each Role Instance not only for scale to handle load, but so that the first “cashier” has someone to replace them when they disappear. It’s not just a good idea - to gain the Service Level Agreement (SLA) for our uptime in Azure it’s a requirement. We point this out right in the Management Portal when you deploy the application: (Click to enlarge) When you deploy a Role Instance you can also set the “Upgrade Domain”. Placing Roles on separate Upgrade Domains means that you have a continuous service whenever you upgrade (more on upgrades in another post) - the process looks like this for two Roles. This example covers the scenario for upgrade, so you have four roles total - One Web and one Worker running the "older" code, and one of each running the new code. In all those Roles you want at least two instances, and this example shows that you're covered for High Availability and upgrade paths: The take-away is this - always plan for forward-facing Roles to have at least two copies. For Worker Roles that do background processing, there are ways to architect around this number, but it does affect the SLA if you have only one.

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  • Implementing Service Level Agreements in Enterprise Manager 12c for Oracle Packaged Applications

    - by Anand Akela
    Contributed by Eunjoo Lee, Product Manager, Oracle Enterprise Manager. Service Level Management, or SLM, is a key tool in the proactive management of any Oracle Packaged Application (e.g., E-Business Suite, Siebel, PeopleSoft, JD Edwards E1, Fusion Apps, etc.). The benefits of SLM are that administrators can utilize representative Application transactions, which are constantly and automatically running behind the scenes, to verify that all of the key application and technology components of an Application are available and performing to expectations. A single transaction can verify the availability and performance of the underlying Application Tech Stack in a much more efficient manner than by monitoring the same underlying targets individually. In this article, we’ll be demonstrating SLM using Siebel Applications, but the same tools and processes apply to any of the Package Applications mentioned above. In this demonstration, we will log into the Siebel Application, navigate to the Contacts View, update a contact phone record, and then log-out. This transaction exposes availability and performance metrics of multiple Siebel Servers, multiple Components and Component Groups, and the Siebel Database - in a single unified manner. We can then monitor and manage these transactions like any other target in EM 12c, including placing pro-active alerts on them if the transaction is either unavailable or is not performing to required levels. The first step in the SLM process is recording the Siebel transaction. The following screenwatch demonstrates how to record Siebel transaction using an EM tool called “OpenScript”. A completed recording is called a “Synthetic Transaction”. The second step in the SLM process is uploading the Synthetic Transaction into EM 12c, and creating Generic Service Tests. We can create a Generic Service Test to execute our synthetic transactions at regular intervals to evaluate the performance of various business flows. As these transactions are running periodically, it is possible to monitor the performance of the Siebel Application by evaluating the performance of the synthetic transactions. The process of creating a Generic Service Test is detailed in the next screenwatch. EM 12c provides a guided workflow for all of the key creation steps, including configuring the Service Test, uploading of the Synthetic Test, determining the frequency of the Service Test, establishing beacons, and selecting performance and usage metrics, just to name a few. The third and final step in the SLM process is the creation of Service Level Agreements (SLA). Service Level Agreements allow Administrators to utilize the previously created Service Tests to specify expected service levels for Application availability, performance, and usage. SLAs can be created for different time periods and for different Service Tests. This last screenwatch demonstrates the process of creating an SLA, as well as highlights the Dashboards and Reports that Administrators can use to monitor Service Test results. Hopefully, this article provides you with a good start point for creating Service Level Agreements for your E-Business Suite, Siebel, PeopleSoft, JD Edwards E1, or Fusion Applications. Enterprise Manager Cloud Control 12c, with the Application Management Suites, represents a quick and easy way to implement Service Level Management capabilities at customer sites. Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Google+ |  Newsletter

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  • C# Multi CheckboxList update inserts checked records but doesn't delete unchecked records

    - by DLL
    I have a multi checkboxlist on a formview. Both use queries in a tableadapter. I'm using VS 2012. When the user updates the form, I use the following code to update the checkbox data. If a user checks a new box, a new record is inserted correctly, however if the user unchecks a box the existing record is not deleted. The delete query works fine if I run it from the query builder in the table adapter, it's reaching the expected line in the code correctly, all values are correct and I receive no errors. I use a similar query to delete records when the form level data is deleted which works fine. The very last line is the one that doesn't work. Query: DELETE FROM [SLA_Categories] WHERE (([SLA_ID] = @SLA_ID) AND ([Choice_ID] = @Choice_ID)) protected void FormView1_ItemUpdating(object sender, FormViewUpdateEventArgs e) { if (FormView1.DataKey.Value != null) { Categs = (CheckBoxList)FormView1.FindControl("CheckBoxList1"); CurrentSLA_ID = (int)FormView1.DataKey.Value; } if (CurrentSLA_ID > 0) { foreach (ListItem li in Categs.Items) { // See if there's a record for the current sla in this category int CurrentChoice_ID = Convert.ToInt32(li.Value); SLADataSetTableAdapters.SLA_CategoriesTableAdapter myAdapter; myAdapter = new SLADataSetTableAdapters.SLA_CategoriesTableAdapter(); int myCount = (int)myAdapter.FindCategoryBySLA_IDAndChoice_ID(CurrentSLA_ID, CurrentChoice_ID); // If this category is checked and there is not an existing rec, insert one if (li.Selected == true && myCount < 1) { // Insert a rec for this sla myAdapter.InsertCategory(CurrentChoice_ID, CurrentSLA_ID); } // If this category is unchecked and there is and existing rec, delete it if (li.Selected == false && myCount > 0) { // Delete this rec myAdapter.DeleteCategoryBySLA_IDAndChoice_ID(CurrentChoice_ID, CurrentSLA_ID); } } } }

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  • EC2 persistence of machine

    - by Seagull
    I want to 'persist' my Amazon EC2 images. My scenario: I have a range of Windows and Linux machines Some machines are EBS backed, whereas others are S3 backed. I need to be able to persist a machine (put it to sleep), preferably keeping all settings active I had them when the machine was running. I need to be able to quickly wake up a machine from sleep [Ideally with an SLA of less than 2 min to turn-on, if such an SLA is available with Amazon]. Here's the stuff that confuses me: AWS allows me to put EBS backed machines to sleep, but not S3 backed. I believe I can put S3 machines into some sort of persistence mode. But this involves shutting down the machine, writing it to S3 storage and then recovering from there (not a real sleep mode, but at least I don't continue to get billed for CPU). S3 backing seems to take a long time to either writing a machine to disk, or to recover (turn on a machine). I can't tell immediately which machines are EBS backed and which are S3 backed? It seems like I can instantiate either type, but it's not immediately clear how Amazon decided whether a given machine should be EBS or S3 backed. Advice?

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