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  • Spiceworks versus Request Tracker?

    - by dmackey
    We currently utilize Request Tracker for help desk ticketing, we utilize Spiceworks for asset inventorying. I am pondering whether it might be worthwhile to move from RT to Spiceworks for help desk as well. Has anyone used both systems and can provide some insight into any benefits/problems with either system? Or has general philosophical reasons why one should use one solution over the other? Of course, RT is open source and Spiceworks is not - and usually this would be a major item for me - but since Spiceworks is free and takes community involvement fairly actively its not as major of a concern for me (personally).

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  • Spiceworks SQL Monitor cant authenticate

    - by user11457
    I have SpiceWorks 4.7, installed and added the sql monitor extension to monitor our SQL servers. It does identify our sql servers correctly, but when I put the login information in it can't authenticate, with the following error message. Authentication failed. Check the login and password, and ensure that the server is configured for remote connections. I get the same result trying to use windows authentication. WE do use an alternate port# could this be the problem?

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  • Certain clients (IP range) can not ping server

    - by Logman
    I just virtualized a Windows 2003 Server SP2 x32. The server contained our help desk server (Spiceworks) and our anti virus management server (ESET RAC). The host computer actually contained the virtualized server originally; I created the vhd and then I wiped this system clean and installed Windows 2008 R2 x64 Datacenter and added the virtualized 2003 onto the Hyper-V 2008 R2 Server. I got the server running fine except for... certain ip ranges. Local clients can get updates from the AV server from my 192.168.180.xxx & 192.168.181.xxx BUT NOT from any 192.168.182.xxx, 192.168.183.xxx, 192.168.184.xxx etc... I can not ping the server from any clients except for the 180. & 181. ranges. Now I created 2 other virtualized servers (win2008 & a win7 pro) and they exist on the same virtual host as the 2003 server. And at first I could not ping those until I went to the "\Network and Sharing Center\Advanced sharing settings" and Turned On File and Print Sharing. Then I could ping and access those virtualized guests. Win2003 server isn't quite the same. But I am sure I have it on. But now when I ping from a client on one of those ranges that would not work I get this: As you can see the ping leaves our network. We have 2 ad/dns servers (one 180. & the other in the 181. range). Is it DNS? Both AD/DNS servers are Windows 2003. And we plan on upgrading both to 2008 R2 within a month or two but I need to fix this issue pronto (esp the AV end). btw, I did rename that 2003 Server (Spiceworks/AV) hostname. And I tried a CNAME. But I do not think that is the problem. EDIT: OR because this server existed on this hardware/computer before becoming virtualized?

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  • Tool to monitor file size, file existence, parse xml, etc

    - by Artur Carvalho
    I'm trying to find some tool that helps me monitor several things. What are some requirements: Shows results on a web page. Checks existence of files/folders Checks sizes of files/folders Can parse xml files Can have several status depending if it's for instance, after 9pm Ping workstations/Servers to ensure they are on or off create daily/weekly/monthly reports (pdf, html, csv) show daily/weekly/monthly scheduled tasks check if specific users are logged in a machine check which users are logged in in a machine I've looked into some solutions but could not find what I wanted. Usually tools like nagios are more focused in servers, and spiceworks is not so specific. At this point I'm using a little powershell script that does several of these items, but before losing more time probably reinventing the wheel, what tools are out there? Thank you in advance.

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  • Do I need to conver the older Access Database, and, if so, how?

    - by octopusgrabbus
    I have an Access 2003 database. When I click on a pivot table, I get this message MS Access There isn't enough memory to complete the Automation object operation on the worksheet object. There is a lot of discussion concerning this message. Here is one link. http://community.spiceworks.com/topic/113228-access-2003-file-pivot-table-issue-when-opening-in-access-2010 But this particular link's explanation doesn't really go into fixing the problem in general, like fixing the pivot tables and getting things all nicely back together in the original Access database. That's why I am also interested in converting the database to 2010 format if that is possible. Are there instructions -- I cannot currently find them and would very much appreciate a link -- on dealing with this problem in a nice stepwise fashion?

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  • How do you configure recycle bins on roaming profiles?

    - by Zombian
    I copied the following from a post on the Spiceworks forum which remained unanswered: Is there any way to place the Recycle Bin back on the desktop of a Roaming Profile with the Desktop being redirected? I have used Google and can't find a straight forward answer. I am asking for people with experience in this. This is for a Windows XP machine. I saw mention of needing to use a program such as Undelete but I'm hoping that is not the case. Further explanation: I use redirected folders and whenever a user deletes something from their desktop,my documents it doesn't show up in the recycle bin. It doesn't appear in the recycle bin on the server either. Where is this data? I doubt it is permanently deleted. Is there a way to change the recycle bin on the users' desktop to display those files? Thank you!

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  • scalable yet doable small-medium office network

    - by Jared
    Hello, I'm studying up with both Microsoft and Cisco literature and I must say, my head is starting to get clustered up (pun intended). I've made a quick network diagram of a theoretical company... Company1 owns Company 2 and Company 3, which are all under separate rooms and networks, but must be able to share a few resources such as files or printers. Given the amount of info out there and best practices, I thought about posting here to get suggestions and see what would the pro's do. I can read and read all day and implement on my own, but if I dont get some outside input, how will I know if I'm doing something wrong, right? anyway, please take a look and see if this is an over-complicated network or a lackluster design for a small-medium company of about 35 people and lets say they will be double that number by end of the year... :) Using win2k3, esxi, windows xp. FCS - forefront client security, ACS - access control system, SPCWK - spiceworks, XCH - Exchange Im not allowed to post an image yet, so here's the link ---- GLIFFY IMAGE Flame suit is on just in case people get mad at me for making an "abomination". I'd really want to get the general overview properly before I dive into the more complicated things

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  • Per-mailbox IMAP settings in Exchange 2003 apply successfully but revert to server default

    - by erictheavg
    The title says most of it. I have a Spiceworks mailbox that connects to our Exchange Server 2003 box via IMAP for receiving help desk issues. But for complicated reasons, I want it to receive those emails in text-only format. So, I discovered that you can just go to: Exchange System Manager Administrative Groups First Administrative Group First Storage Group Mailbox Store Mailboxes Right-click the mailbox, Configure Exchange Features Edit the properties for IMAP Set that mailbox to only receive message bodies as plain text. I click OK, then Next, it reports success, and I assume I'm done. But then when I go right back to where I was, I see that "Use protocol defaults" is still checked. Anyone have a clue why this would be? Some other details: I'm logged in as Administrator when I do this. I can't change this setting for the entire IMAP virtual server because some regular users use it. I only have one IP address to play with, which means I can't create another IMAP virtual server. Any suggestions or ideas are greatly appreciated!

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  • netbook screen stays black

    - by sam113101
    I have an acer aspire one netbook. The screen is black but the computer turns on (LED's are on, fan is spinning, etc.) By black I mean absolutely no backlight. I tried to remove the battery and power it on to "discharge" it (I read that on the Internet, not sure if that ever fixes anything), but no luck. I also tried to replace the RAM stick with another one (which I know for sure is working properly), still no luck. I tried to connect an external monitor and switch to it (fn + f5 on this particular model), still no luck, nothing on the external monitor. I read that flashing the BIOS could fix it (http://community.spiceworks.com/how_to/show/22042-acer-aspire-one-black-screen-of-death), I tried to flash it but basically it doesn't do anything when I power it on with the usb thumb drive. No blinking power button. To me it sounds like it might be a dead motherboard, a dead RAM slot (there's only one), or the BIOS thing. I would like to rule out the BIOS possibility, but I need help. The reason I ruled out the dead screen possibility is that it did not switch to the external display when I pressed fn + f5, am I wrong by assuming so? Thank you for your help.

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  • XenServer 6.0.2 path to installation media contains non-ascii characters

    - by cmaduro
    XenServer 6.0.2 install fails no matter what I do. I have confirmed that the md5 checksum on my ISO file is good. I tried installing from a mounted ISO file (remotely via iKVM). I tried installing from physical media. I tried installing from a bootable USB stick (using syslinux + contents of the ISO) All attempts have yielded the same result: When verifying the installation media, at 0% initializing, the following is reported: "Some packages appeared to be damaged." followed by a list of pretty much all the gz2 and rpm packages. If I skip the media verification the installer proceeds and then gives me an error when it reaches "Installing from base pack" at 0% which states "An unrecoverable error has occurred. The error was: 'ascii' codec can't decode byte 0xff in position 20710: ordinal not in range(128) Please refer to your user guide, or contact a Technical Support Representative, for further details" there is one option left which is to reboot. Apparently at some point during the processing of the repositories on the installation media non-ascii characters are found, which causes the installer to quit. How do I fix this? Here are my specs TYAN S8236 motherboard 2 AMD Opteron 6234 processors LSI2008 card connected to 2 1TB Seagate Constellation drives SATA, 1 500GB Corsair m4 SSD SATA and 1 Corsair Forse 3 - 64GB SSD SATA Onboard SATA connected to a slim DVD-+RW. Onboard SAS connected to 2 IBM ESX 70GB 10K SAS drives (for XenServer) 256GB memory ================================================================================= Comments: According to pylonsbook.com "chances are you have run into a problem with character sets, encodings, and Unicode" – cmaduro 10 hours ago A clue is provided by "vmware.com/support/vsphere5/doc/…; Data migration fails if the path to the vCenter Server installation media contains non-ASCII characters When this problem occurs, an error message similar to: 'ascii' codec can't decode byte 0xd0 in position 30: ordinal not in range(128) appears, and the installer quits unexpectedly during the data migration process. – cmaduro 10 hours ago This is an error that python throws. And guess what, the .py extention of the file you have to edit in this link community.spiceworks.com/how_to/show/1168 means the installer is written in python. Python is interpreted, so now to find the install file responsible for this error. – cmaduro 6 hours ago The file that generates the error upon verification is /opt/xensource/installer/tui/repo.py. The error message appears around line 359. – cmaduro 2 hours ago I am fairly sure that the install error is generated somewhere in repository.py as the backend.py file throws errors while methods in that file are being called. Perhaps all errors can be traced back to this file. – cmaduro 1 hour ago

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