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  • IVR-style dialog system

    - by unbeli
    I need to build a dialog system similar to IVR used in call centers. My system is not phone-based, but the dialog is similar. Something like System: "Main menu: Enter [1] for menu1, [2] for menu2" User: [1] System: "menu1: enter [1] for apples, [2] for oranges, [3] for main menu" User: [7] System: "What??" System: "menu1: enter [1] for apples, [2] for oranges, [3] for main menu" User: [2] ... and so on I want to have a nice declarative description of all the possible options and a nice way to run through that tree, guided by user input. Already considered: ANTLR-generated lexer/parser (seems to be an overkill), SCXML-based state machine (seems like only transitions can be declared, the rest needs to be coded)

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  • IVR-style dialog system / workflow / menu

    - by unbeli
    I need to build a dialog system similar to IVR used in call centers. My system is not phone-based, but the dialog is similar. Something like System: "Main menu: Enter [1] for menu1, [2] for menu2" User: [1] System: "menu1: enter [1] for apples, [2] for oranges, [3] for main menu" User: [7] System: "What??" System: "menu1: enter [1] for apples, [2] for oranges, [3] for main menu" User: [2] ... and so on I want to have a nice declarative description of all the possible options and a nice way to run through that tree, guided by user input. Already considered: ANTLR-generated lexer/parser (seems to be an overkill), SCXML-based state machine (seems like only transitions can be declared, the rest needs to be coded)

    Read the article

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