HP ProLiant Smart Array "lock up" code 0x11

Posted by ewwhite on Server Fault See other posts from Server Fault or by ewwhite
Published on 2011-06-24T13:08:57Z Indexed on 2011/06/24 16:24 UTC
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I've a ProLiant DL580 G7 server that experienced a storage subsystem failure during production. The system appeared available and responded to pings, but all I/O access stalled (the system load must have been 100+). The ASR did not trigger at the specified watchdog timeout. I had to force a reboot from the ILO. During POST, I received the following error:

A controller failure event occurred prior to this power-up. (Previous lock up code = 0x11)

I haven't pulled the ADU report yet, but I'm curious as to what this error actually means. I was not responsible for the the installation, but can see that the firmware is very old. But if there's anything else I should know about the error, I'd like to know for the post-mortem report.

edit - I should add that the server had 95 days of uptime prior to the lock up.

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