HP SmartArray P400: How to repair failed logical drive?

Posted by TegtmeierDE on Server Fault See other posts from Server Fault or by TegtmeierDE
Published on 2012-01-22T18:27:29Z Indexed on 2012/10/21 23:05 UTC
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I have a HP Server with SmartArray P400 controller (incl. 256 MB Cache/Battery Backup) with a logicaldrive with replaced failed physicaldrive that does not rebuild.

This is how it looked when I detected the error:

~# /usr/sbin/hpacucli ctrl slot=0 show config
Smart Array P400 in Slot 0 (Embedded) (sn: XXXX)

  array A (SATA, Unused Space: 0 MB)
    logicaldrive 1 (698.6 GB, RAID 1, OK)
      physicaldrive 1I:1:1 (port 1I:box 1:bay 1, SATA, 750 GB, OK)
      physicaldrive 1I:1:2 (port 1I:box 1:bay 2, SATA, 750 GB, OK)

  array B (SATA, Unused Space: 0 MB)
    logicaldrive 2 (2.7 TB, RAID 5, Failed)
      physicaldrive 1I:1:3 (port 1I:box 1:bay 3, SATA, 750 GB, OK)
      physicaldrive 1I:1:4 (port 1I:box 1:bay 4, SATA, 750 GB, OK)
      physicaldrive 2I:1:5 (port 2I:box 1:bay 5, SATA, 750 GB, OK)
      physicaldrive 2I:1:6 (port 2I:box 1:bay 6, SATA, 750 GB, Failed)
      physicaldrive 2I:1:7 (port 2I:box 1:bay 7, SATA, 750 GB, OK)

  unassigned
      physicaldrive 2I:1:8 (port 2I:box 1:bay 8, SATA, 750 GB, OK)
~# 

I thought that I had drive 2I:1:8 configured as a spare for Array A and Array B, but it seems this was not the case :-(. I noticed the problem due to I/O errors on the host, even if only 1 physicaldrive of the RAID5 is failed.

Does someone know why this could happen? The logicaldrive should go into "Degraded" mode but still be fully accessible from the host os!?

I first tried to add the unassigned drive 2I:1:8 as a spare to logicaldrive 2, but this was not possible:

~# /usr/sbin/hpacucli ctrl slot=0 array B add spares=2I:1:8
    Error: This operation is not supported with the current configuration.
    Use the "show" command on devices to show additional details 
    about the configuration.
~#  

Interestingly it is possible to add the unassigned drive to the first array without problems. I thought maybe the controller put the array into "failed" state due to the missing spare and protects failed arrays from modification. So I tried was to reenable the logicaldrive (to add the spare afterwards):

~# /usr/sbin/hpacucli ctrl slot=0 ld 2 modify reenable
    Warning: Any previously existing data on the logical drive may not 
    be valid or recoverable. Continue? (y/n) y

    Error: This operation is not supported with the current configuration.
    Use the "show" command on devices to show additional details
    about the configuration.
~# 

But as you can see, re-enabling the logicaldrive this was not possible.

Now I replaced the failed drive by hotswapping it with the unassigned drive. The status now looks like this:

~# /usr/sbin/hpacucli ctrl slot=0 show config
Smart Array P400 in Slot 0 (Embedded) (sn: XXXX)

  array A (SATA, Unused Space: 0 MB)
    logicaldrive 1 (698.6 GB, RAID 1, OK)
      physicaldrive 1I:1:1 (port 1I:box 1:bay 1, SATA, 750 GB, OK)
      physicaldrive 1I:1:2 (port 1I:box 1:bay 2, SATA, 750 GB, OK)

  array B (SATA, Unused Space: 0 MB)
    logicaldrive 2 (2.7 TB, RAID 5, Failed)
      physicaldrive 1I:1:3 (port 1I:box 1:bay 3, SATA, 750 GB, OK)
      physicaldrive 1I:1:4 (port 1I:box 1:bay 4, SATA, 750 GB, OK)
      physicaldrive 2I:1:5 (port 2I:box 1:bay 5, SATA, 750 GB, OK)
      physicaldrive 2I:1:6 (port 2I:box 1:bay 6, SATA, 750 GB, OK)
      physicaldrive 2I:1:7 (port 2I:box 1:bay 7, SATA, 750 GB, OK)
~# 

The logical drive is still not accessible. Why is it not rebuilding?

What can I do?

FYI, this is the configuration of my controller:

~# /usr/sbin/hpacucli ctrl slot=0 show
 Smart Array P400 in Slot 0 (Embedded)
  Bus Interface: PCI
  Slot: 0
  Serial Number: XXXX
  Cache Serial Number: XXXX
  RAID 6 (ADG) Status: Enabled
  Controller Status: OK
  Chassis Slot:
  Hardware Revision: Rev E
  Firmware Version: 5.22
  Rebuild Priority: Medium
  Expand Priority: Medium
  Surface Scan Delay: 15 secs
  Surface Analysis Inconsistency Notification: Disabled
  Raid1 Write Buffering: Disabled
  Post Prompt Timeout: 0 secs
  Cache Board Present: True
  Cache Status: OK
  Accelerator Ratio: 25% Read / 75% Write
  Drive Write Cache: Disabled
  Total Cache Size: 256 MB
  No-Battery Write Cache: Disabled
  Cache Backup Power Source: Batteries
  Battery/Capacitor Count: 1
  Battery/Capacitor Status: OK
  SATA NCQ Supported: True
~# 

Thanks for you help in advance.

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