Search Results

Search found 20128 results on 806 pages for 'microsoft agent'.

Page 1/806 | 1 2 3 4 5 6 7 8 9 10 11 12  | Next Page >

• Kingsoft Office Suite Free 2012 is an Awesome Replacement for Microsoft Office

  - by Asian Angel

  Are you looking for a good free replacement for Microsoft Office, but LibreOffice and OpenOffice are not working out well for you? Then you will definitely want to have a look at Kingsoft Office Suite Free 2012, which you can download as a suite or as individual apps. As soon as the installation has completed you will see this window. All relevant file types are checked by default, but you may deselect any that you do not want associated with Kingsoft Office before clicking Close. Special Note: See further below for additional information about the extra formats (i.e. Office 2007 & 2010) that the suite will open. Here is a quick overall view of what the Writer App window looks like. Each of the three apps in the suite will open with the New Document Pane displayed by default on the right side of the window. A closer view of the upper left corner in Writer, Presentation, and Spreadsheets… A look at the Start Menu options available… In our tests with the suite it opened up Microsoft Office 2007 & 2010 documents without any problems. Note: You can also see part of the built-in Tab Bar outlined in red in the upper left corner. The only drawback with the free version of the suite is that you are limited to the Classic Style Interface, which may or may not be a problem depending on your preferences. How to Get Pro Features in Windows Home Versions with Third Party Tools HTG Explains: Is ReadyBoost Worth Using? HTG Explains: What The Windows Event Viewer Is and How You Can Use It

  Read the article

• The Best How-To Geek Articles About Microsoft Office

  - by Lori Kaufman

  We’ve published a lot of articles about Microsoft Office 2007 and 2010 and the programs in the suite. This article compiles many useful tips for Office, Word, Excel, Outlook, PowerPoint, OneNote, and a few links to articles about the latest version, Office 2013. HTG Explains: Does Your Android Phone Need an Antivirus? How To Use USB Drives With the Nexus 7 and Other Android Devices Why Does 64-Bit Windows Need a Separate “Program Files (x86)” Folder?

  Read the article

• SQL Authority News – Download Microsoft SQL Server 2014 Feature Pack and Microsoft SQL Server Developer’s Edition

  - by Pinal Dave

  Yesterday I attended the SQL Server Community Launch in Bangalore and presented on Performing an effective Presentation. It was a fun presentation and people very well received it. No matter on what subject, I present, I always end up talking about SQL. Here are two of the questions I had received during the event. Q1) I want to install SQL Server on my development server, where can we get it for free or at an economical price (I do not have MSDN)? A1) If you are not going to use your server in a production environment, you can just get SQL Server Developer’s Edition and you can read more about it over here. Here is another favorite question which I keep on receiving it during the event. Q2) I already have SQL Server installed on my machine, what are different feature pack should I install and where can I get them from. A2) Just download and install Microsoft SQL Server 2014 Service Pack. Here is the link for downloading it. The Microsoft SQL Server 2014 Feature Pack is a collection of stand-alone packages which provide additional value for Microsoft SQL Server. It includes tool and components for Microsoft SQL Server 2014 and add-on providers for Microsoft SQL Server 2014. Here is the list of component this product contains: Microsoft SQL Server Backup to Windows Azure Tool Microsoft SQL Server Cloud Adapter Microsoft Kerberos Configuration Manager for Microsoft SQL Server Microsoft SQL Server 2014 Semantic Language Statistics Microsoft SQL Server Data-Tier Application Framework Microsoft SQL Server 2014 Transact-SQL Language Service Microsoft Windows PowerShell Extensions for Microsoft SQL Server 2014 Microsoft SQL Server 2014 Shared Management Objects Microsoft Command Line Utilities 11 for Microsoft SQL Server Microsoft ODBC Driver 11 for Microsoft SQL Server – Windows Microsoft JDBC Driver 4.0 for Microsoft SQL Server Microsoft Drivers 3.0 for PHP for Microsoft SQL Server Microsoft SQL Server 2014 Transact-SQL ScriptDom Microsoft SQL Server 2014 Transact-SQL Compiler Service Microsoft System CLR Types for Microsoft SQL Server 2014 Microsoft SQL Server 2014 Remote Blob Store SQL RBS codeplex samples page SQL Server Remote Blob Store blogs Microsoft SQL Server Service Broker External Activator for Microsoft SQL Server 2014 Microsoft OData Source for Microsoft SQL Server 2014 Microsoft Balanced Data Distributor for Microsoft SQL Server 2014 Microsoft Change Data Capture Designer and Service for Oracle by Attunity for Microsoft SQL Server 2014 Microsoft SQL Server 2014 Master Data Service Add-in for Microsoft Excel Microsoft SQL Server StreamInsight Microsoft Connector for SAP BW for Microsoft SQL Server 2014 Microsoft SQL Server Migration Assistant Microsoft SQL Server 2014 Upgrade Advisor Microsoft OLEDB Provider for DB2 v5.0 for Microsoft SQL Server 2014 Microsoft SQL Server 2014 PowerPivot for Microsoft SharePoint 2013 Microsoft SQL Server 2014 ADOMD.NET Microsoft Analysis Services OLE DB Provider for Microsoft SQL Server 2014 Microsoft SQL Server 2014 Analysis Management Objects Microsoft SQL Server Report Builder for Microsoft SQL Server 2014 Microsoft SQL Server 2014 Reporting Services Add-in for Microsoft SharePoint Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Download, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, T SQL

  Read the article

• What does it mean when a User-Agent has another User-Agent inside it?

  - by Erx_VB.NExT.Coder

  Basically, sometimes the user-agent will have its normal user-agent displayed, then at the end it will have teh "User-Agent: " tag displayed, and right after it another user-agent is shown. Sometimes, the second user-agent is just appended to the first one without the "User-Agent: " tag. Here are some samples I've seen: The first few contain the "User-Agent: " tag in the middle somewhere, and I've changed its font to make it easier to to see. Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; Trident/4.0; GTB6; User-agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1); SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.04506) Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6; MRA 5.10 (build 5339); User-agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1); .NET CLR 1.1.4322; .NET CLR 2.0.50727) Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; User-agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1); .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; User-agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1); .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152) Here are some without the "User-Agent: " tag in the middle, but just two user agents that seem stiched together. Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1); .NET CLR 3.5.30729) Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6; IPMS/6568080A-04A5AD839A9; TCO_20090713170733; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1); InfoPath.2) Now, just to add a few notes to this. I understand that the "User-Agent: " tag is normally a header, and what follows a typical "User-Agent: " string sequence is the actual user agent that is sent to servers etc, but normally the "User-Agent: " string should not be part of the actual user agent, that is more like the pre-fix or a tag indicating that what follows will be the actual user agent. Additionally, I may have thought, hey, these are just two user agents pasted together, but on closer inspection, you realize that they are not. On all of these dual user agent listings, if you look at the opening bracket "(" just before the "compatible" keyword, you realize the pair to that bracket ")" is actually at the very end, the end of the second user agent. So, the first user agents closing bracket ")" never occurs before the second user agent begins, it's always right at the end, and therefore, the second user agent is more like one of the features of the first user agent, like: "Trident/4.0" or "GTB6" etc etc... The other thing to note that the second user agent is always MSIE 6.0 (Internet Explorer 6.0), interesting. What I had initially thought was it's some sort of Virtual Machine displaying the browser in use & the browser that is installed, but then I thought, what'd be the point in that? Finally, right now, I am thinking, it's probably soem sort of "Compatibility View" type thing, where even if MSIE 7.0 or 8.0 is installed, when my hypothetical the "Display In Internet Explorer 6.0" mode is turned on, the user agent changes to something like this. That being, IE 8.0 is installed, but is rendering everything as IE 6.0 would. Is there or was there such a feature in Internet Explorer? Am I on to something here? What are your thoughts on this? If you have any other ideas, please feel free to let us know. At the moment, I'm just trying to understand if these are valid User Agents, or if they are invalid. In a list of about 44,000 User Agents, I've seen this type of Dual User Agent about 400 times. I've closely inspected 40 of them, and every single one had MSIE 6.0 as the "second" user agent (and the first user agent a higher version of MSIE, such as 7 or 8). This was true for all except one, where both user agents were MSIE 8.0, here it is: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; Mozilla/4.0 (compatible; MSIE 8.0; Win32; GMX); GTB0.0) This occured once in my 40 "close" inspections. I've estimated the 400 in 44,000 by taking a sample of the first 4,400 user agents, and finding 40 of these in the MSIE/Windows user agents, and extrapolated that to estimate 40. There were also similar things occuring for non MSIE user agents where there were two Mozilla's in one user agent, the non MSIE ones would probably add another 30% on top of the ones I've noted. I can show you samples of them if anyone would like. There we have it, this is where I'm at, what do you guys think?

  Read the article

• Easy Update "Table of Contents" feature in Microsoft Word 2007 VS. Microsoft word 2010

  - by xarzu

  I am currently working on a document that was written using Microsoft Word 2007 and I am also using Microsoft Word 2007 to update the document. It is just the way of the workplace I am now in. I have noticed that the feature of adding nested headers ("subheaders" perhaps) does not work the same as I remember it did with Microsoft Word 2010. Since I am not the original author of the document, I am not sure if the table of contents was set up the right way. So my first question is: How do I see if the table of contents was set up properly in Microsoft Word 2007 to allow automatic updates whenever a subheader is added to the text. There seems to be a number of other things going on with the document that do not seem right. But maybe if we fix this problem first the other issues will dissolve or be lessened.

  Read the article

• Real-Time Co-Authoring Feature now Available in Microsoft Office Web Apps

  - by Akemi Iwaya

  The lack of a collaboration feature in Microsoft’s Office Web Apps was a big disappointment for many people, but starting this week, that is no longer a problem. Microsoft has added an awesome new collaboration feature to their Office Web Apps that will help you and your co-workers be more productive than ever before no matter where you are working from now. Screenshot courtesy of the Office 365 Technology Blog. In addition to the new collaboration feature, new updates such as improved formatting controls, the ability to drag and drop cells, new picture cropping functionality, and more has been added to the Office Web Apps line-up. You can learn more about the new updates for each of the Office Web Apps and the new collaboration feature via the blog post linked below. Collaboration just got easier: Real-time co-authoring now available in Office Web Apps [via Ars Technica]     

  Read the article

• Direct Links To Download Microsoft Office 2007 Products From Microsoft Download Servers

  - by Damodhar

  Downloading installers of Microsoft Office 2007 products from Microsoft Office website is not an easy task. To download any of the Microsoft Office 2007 products – you need to sign-in using Windows Live/Passport/Hotmail account, fill a big profile form and accept their terms & conditions. However even after gong through all the steps all you get is a link to download 60 day trail version installers. This is not cool! How about links that allows you to download the required installers directly from Microsoft Servers?   Here are the links to download Microsoft Office 2007 Applications & Suites directly from Microsoft download servers: Microsoft Office 2007 Product Installers Microsoft Office Home and Student 2007 Microsoft Office Standard 2007 Microsoft Office Professional 2007 Microsoft Office Small Business 2007 Microsoft Office Enterprise 2007 Microsoft Office OneNote 2007 Microsoft Office Publisher 2007 Microsoft Office Visio Professional 2007 Microsoft Office 2007 Service Packs Microsoft Office 2007 Service Pack 2 Microsoft Office 2007 Service Pack 1 Microsoft Office 2007 Viewers & Compatibility Packs Microsoft Word Viewer 2007 Microsoft PowerPoint Viewer 2007 Microsoft Excel Viewer 2007 Microsoft Visio Viewer 2007 Microsoft Office 2007 Compatibility Pack for Word, Excel, and PowerPoint File Formats CC image credit: flickr Related Posts:None FoundJoin us on Facebook to read all our stories right inside your Facebook news feed.

  Read the article

• Running ODI 11gR1 Standalone Agent as a Windows Service

  - by fx.nicolas

  ODI 11gR1 introduces the capability to use OPMN to start and protect agent processes as services. Setting up the OPMN agent is covered in the following post and extensively in the ODI Installation Guide. Unfortunately, OPMN is not installed along with ODI, and ODI 10g users who are really at ease with the old Java Wrapper are a little bit puzzled by OPMN, and ask: "How can I simply set up the agent as a service?". Well... although the Tanuki Service Wrapper is no longer available for free, and the agentservice.bat script lost, you can switch to another service wrapper for the same result. For example, Yet Another Java Service Wrapper (YAJSW) is a good candidate. To configure a standalone agent with YAJSW: download YAJSW Uncompress the zip to a folder (called %YAJSW% in this example) Configure, start and test your standalone agent. Make sure that this agent is loaded with all the required libraries and drivers, as the service will not load dynamically the drivers added subsequently in the /drivers directory. Retrieve the PID of the agent process: Open Task Manager. Select View Select Columns Select the PID (Process Identifier) column, then click OK In the list of processes, find the java.exe process corresponding to your agent, and note its PID. Open a command line prompt in %YAJSW%/bat and run: genConfig.bat <your_pid> This command generates a wrapper configuration file for the agent. This file is called %YAJSW%/conf/wrapper.conf. Stop your agent. Edit the wrapper.conf file and modify the configuration of your service. For example, modify the display name and description of the service as shown in the example below. Important: Make sure to escape the commas in the ODI encoded passwords with a backslash! In the example below, the ODI_SUPERVISOR_ENCODED_PASS contained a comma character which had to be prefixed with a backslash. # Title to use when running as a console wrapper.console.title=\"AGENT\" #******************************************************************** # Wrapper Windows Service and Posix Daemon Properties #******************************************************************** # Name of the service wrapper.ntservice.name=AGENT_113 # Display name of the service wrapper.ntservice.displayname=ODI Agent # Description of the service wrapper.ntservice.description=Oracle Data Integrator Agent 11gR3 (11.1.1.3.0) ... # Escape the comma in the password with a backslash. wrapper.app.parameter.7 = -ODI_SUPERVISOR_ENCODED_PASS=fJya.vR5kvNcu9TtV\,jVZEt Execute your wrapped agent as console by calling in the command line prompt: runConsole.bat Check that your agent is running, and test it again.This command starts the agent with the configuration but does not install it yet as a service. To Install the agent as service call installService.bat From that point, you can view, start and stop the agent via the windows services. Et voilà ! Two final notes: - To modify the agent configuration, you must uninstall/reinstall the service. For this purpose, run the uninstallService.bat to uninstall it and play again the process above. - To be able to uninstall the agent service, you should keep a backup of the wrapper.conf file. This is particularly important when starting several services with the wrapper.

  Read the article

• blocking bad bots with robots.txt in 2012 [closed]

  - by Rachel Sparks

  does it still work good? I have this: # Generated using http://solidshellsecurity.com services # Begin block Bad-Robots from robots.txt User-agent: asterias Disallow:/ User-agent: BackDoorBot/1.0 Disallow:/ User-agent: Black Hole Disallow:/ User-agent: BlowFish/1.0 Disallow:/ User-agent: BotALot Disallow:/ User-agent: BuiltBotTough Disallow:/ User-agent: Bullseye/1.0 Disallow:/ User-agent: BunnySlippers Disallow:/ User-agent: Cegbfeieh Disallow:/ User-agent: CheeseBot Disallow:/ User-agent: CherryPicker Disallow:/ User-agent: CherryPickerElite/1.0 Disallow:/ User-agent: CherryPickerSE/1.0 Disallow:/ User-agent: CopyRightCheck Disallow:/ User-agent: cosmos Disallow:/ User-agent: Crescent Disallow:/ User-agent: Crescent Internet ToolPak HTTP OLE Control v.1.0 Disallow:/ User-agent: DittoSpyder Disallow:/ User-agent: EmailCollector Disallow:/ User-agent: EmailSiphon Disallow:/ User-agent: EmailWolf Disallow:/ User-agent: EroCrawler Disallow:/ User-agent: ExtractorPro Disallow:/ User-agent: Foobot Disallow:/ User-agent: Harvest/1.5 Disallow:/ User-agent: hloader Disallow:/ User-agent: httplib Disallow:/ User-agent: humanlinks Disallow:/ User-agent: InfoNaviRobot Disallow:/ User-agent: JennyBot Disallow:/ User-agent: Kenjin Spider Disallow:/ User-agent: Keyword Density/0.9 Disallow:/ User-agent: LexiBot Disallow:/ User-agent: libWeb/clsHTTP Disallow:/ User-agent: LinkextractorPro Disallow:/ User-agent: LinkScan/8.1a Unix Disallow:/ User-agent: LinkWalker Disallow:/ User-agent: LNSpiderguy Disallow:/ User-agent: lwp-trivial Disallow:/ User-agent: lwp-trivial/1.34 Disallow:/ User-agent: Mata Hari Disallow:/ User-agent: Microsoft URL Control - 5.01.4511 Disallow:/ User-agent: Microsoft URL Control - 6.00.8169 Disallow:/ User-agent: MIIxpc Disallow:/ User-agent: MIIxpc/4.2 Disallow:/ User-agent: Mister PiX Disallow:/ User-agent: moget Disallow:/ User-agent: moget/2.1 Disallow:/ User-agent: mozilla/4 Disallow:/ User-agent: Mozilla/4.0 (compatible; BullsEye; Windows 95) Disallow:/ User-agent: Mozilla/4.0 (compatible; MSIE 4.0; Windows 95) Disallow:/ User-agent: Mozilla/4.0 (compatible; MSIE 4.0; Windows 98) Disallow:/ User-agent: Mozilla/4.0 (compatible; MSIE 4.0; Windows NT) Disallow:/ User-agent: Mozilla/4.0 (compatible; MSIE 4.0; Windows XP) Disallow:/ User-agent: Mozilla/4.0 (compatible; MSIE 4.0; Windows 2000) Disallow:/ User-agent: Mozilla/4.0 (compatible; MSIE 4.0; Windows ME) Disallow:/ User-agent: mozilla/5 Disallow:/ User-agent: NetAnts Disallow:/ User-agent: NICErsPRO Disallow:/ User-agent: Offline Explorer Disallow:/ User-agent: Openfind Disallow:/ User-agent: Openfind data gathere Disallow:/ User-agent: ProPowerBot/2.14 Disallow:/ User-agent: ProWebWalker Disallow:/ User-agent: QueryN Metasearch Disallow:/ User-agent: RepoMonkey Disallow:/ User-agent: RepoMonkey Bait & Tackle/v1.01 Disallow:/ User-agent: RMA Disallow:/ User-agent: SiteSnagger Disallow:/ User-agent: SpankBot Disallow:/ User-agent: spanner Disallow:/ User-agent: suzuran Disallow:/ User-agent: Szukacz/1.4 Disallow:/ User-agent: Teleport Disallow:/ User-agent: TeleportPro Disallow:/ User-agent: Telesoft Disallow:/ User-agent: The Intraformant Disallow:/ User-agent: TheNomad Disallow:/ User-agent: TightTwatBot Disallow:/ User-agent: Titan Disallow:/ User-agent: toCrawl/UrlDispatcher Disallow:/ User-agent: True_Robot Disallow:/ User-agent: True_Robot/1.0 Disallow:/ User-agent: turingos Disallow:/ User-agent: URLy Warning Disallow:/ User-agent: VCI Disallow:/ User-agent: VCI WebViewer VCI WebViewer Win32 Disallow:/ User-agent: Web Image Collector Disallow:/ User-agent: WebAuto Disallow:/ User-agent: WebBandit Disallow:/ User-agent: WebBandit/3.50 Disallow:/ User-agent: WebCopier Disallow:/ User-agent: WebEnhancer Disallow:/ User-agent: WebmasterWorldForumBot Disallow:/ User-agent: WebSauger Disallow:/ User-agent: Website Quester Disallow:/ User-agent: Webster Pro Disallow:/ User-agent: WebStripper Disallow:/ User-agent: WebZip Disallow:/ User-agent: WebZip/4.0 Disallow:/ User-agent: Wget Disallow:/ User-agent: Wget/1.5.3 Disallow:/ User-agent: Wget/1.6 Disallow:/ User-agent: WWW-Collector-E Disallow:/ User-agent: Xenu's Disallow:/ User-agent: Xenu's Link Sleuth 1.1c Disallow:/ User-agent: Zeus Disallow:/ User-agent: Zeus 32297 Webster Pro V2.9 Win32 Disallow:/

  Read the article

• Microsoft Office 2013 Issue

  - by Liz

  A few days ago I opened my microsoft office programs and discovered taht they are missing the editing icons at the top, some of them will appear if you scroll over them, but not all. Also, in PowerPoint the slides show in the side window with a red "x" I have tried to uninstall and reinstall office 2013, but I have had no luck. This issue is in every office program (excel, PP, word, access, outlook, etc). I also can't see the text when I type. Its there, I can see it when I print the document, but nothing on the screen. Does anyone have a solution for this issue??

  Read the article

• procedure for installing Master agent , host agent and Navi agent on different platforms

  - by wildchild

  can somebody help walk me through the procedure for installing Master agent , host agent and Navi agent on different platforms like Solaris and AIX for EMC Control Center.. Any help will be appreciated..I am unable to find it in Power link thanks!

  Read the article

• ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

  - by Andreea Vaduva

  Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

  Read the article

• ssh-agent on ubuntu rapidly restarts

  - by Santa Claus

  I am attempting to use ssh-agent on Ubuntu 13.10 so that I will not have to enter my passphrase to unlock a key every time I want to use ssh or git. As you can see below, ssh-agent appears to be restarting for some reason. These commends were executed within a period of less than 5 seconds: andrew@zaphod:~$ ssh-agent SSH_AUTH_SOCK=/tmp/ssh-pqm5J0s70NxG/agent.2820; export SSH_AUTH_SOCK; SSH_AGENT_PID=2821; export SSH_AGENT_PID; echo Agent pid 2821; andrew@zaphod:~$ ssh-agent SSH_AUTH_SOCK=/tmp/ssh-VpkOH2WKjT1M/agent.2822; export SSH_AUTH_SOCK; SSH_AGENT_PID=2823; export SSH_AGENT_PID; echo Agent pid 2823; andrew@zaphod:~$ ssh-agent SSH_AUTH_SOCK=/tmp/ssh-EQ6X9JHNiBOO/agent.2824; export SSH_AUTH_SOCK; SSH_AGENT_PID=2825; export SSH_AGENT_PID; echo Agent pid 2825; andrew@zaphod:~$ ssh-agent SSH_AUTH_SOCK=/tmp/ssh-8Iij8kFkaapz/agent.2826; export SSH_AUTH_SOCK; SSH_AGENT_PID=2827; export SSH_AGENT_PID; echo Agent pid 2827; andrew@zaphod:~$ My guess is that ssh-agent is crashing, but how would I know? What log file would it log to?

  Read the article

• 11gR2 Agent ??

  - by Allen Gao

  ??:????oracle 11gR2 ???(Grid Infrastructure,????GI) ??? agent????,?? agent???,???agent??,??????????????:11.2.0.1??????    ?????10gR2 crs ????????????????10gR2 ??,crsd ??????????????????,crsd ?????racg??,??racg?????????,??racgvip ??????vip?????????,???racg??????????,????????????11gR2 GI??, agent ??????????GI??????????,?????agent ???????????,?????    ??????agent??????????1.????????daemon???agent ??????gipc, gpnp? ?ohasd ???orarootagent???2.Agent?????????,???HA(High Available)??.3.Ohasd ??????agent        cssdagent(??agent????“crsctl stat res –t –init” ????ora.cssd )        orarootagent        oraagent        cssdmonitor    Crsd ??????agent        orarootagent        Oraagent        ??????agent.??:??oracle?grid?????????oraagent??????????? oraagent_grid????ora.asm, oraagent_oracle??ora.<database_name>.db???     ?????agent?????????????,agent ????EP(Entry Point),??????????????       Start:????       Stop:????       Check:???????,???????????,?agent???GI,??????????       Clean:????,????????????????,???????failover?????       Abort:?????    ??????EP????,????????????,????????????????       ONLINE:????????online??       OFFLINE:????????offline?????offline??,?????planed offline ?unplaned offline?Planed offline??GI?????????offline??,??????GI?????(srvctl, crsctl)???????,????,GI?????????offline??,????????????GI???????,??planed offline???,??target????????offline??,????,??????target???offline???GI stacks,?????auto_start?????always,??,??????????(??target??,???auto_start?????,???oracle????Oracle Clusterware Administration and Deployment Guide 11g Release 2)???unplaned offline,?????GI???????,????sqlplus???????,??????,GI???????????offline??,???target?????online,??,???????GI???????,???????auto_start?????never?       UNKNOWN:??,?????unknown?????????,agent?????????check?       PARTIAL:??????,?????intermediate??? ??????agent?????????check,??????????       FAILED:???????????????,??????,agent?????clean EP,?????????????failover?restart???    ??,??????????????agent?????????????? Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE MicrosoftInternetExplorer4 DefSemiHidden="true" DefQFormat="false" DefPriority="99" LatentStyleCount="267" UnhideWhenUsed="false" QFormat="true" Name="Normal"/ UnhideWhenUsed="false" QFormat="true" Name="heading 1"/ UnhideWhenUsed="false" QFormat="true" Name="Title"/ UnhideWhenUsed="false" QFormat="true" Name="Subtitle"/ UnhideWhenUsed="false" QFormat="true" Name="Strong"/ UnhideWhenUsed="false" QFormat="true" Name="Emphasis"/ UnhideWhenUsed="false" Name="Table Grid"/ UnhideWhenUsed="false" QFormat="true" Name="No Spacing"/ UnhideWhenUsed="false" Name="Light Shading"/ UnhideWhenUsed="false" Name="Light List"/ UnhideWhenUsed="false" Name="Light Grid"/ UnhideWhenUsed="false" Name="Medium Shading 1"/ UnhideWhenUsed="false" Name="Medium Shading 2"/ UnhideWhenUsed="false" Name="Medium List 1"/ UnhideWhenUsed="false" Name="Medium List 2"/ UnhideWhenUsed="false" Name="Medium Grid 1"/ UnhideWhenUsed="false" Name="Medium Grid 2"/ UnhideWhenUsed="false" Name="Medium Grid 3"/ UnhideWhenUsed="false" Name="Dark List"/ UnhideWhenUsed="false" Name="Colorful Shading"/ UnhideWhenUsed="false" Name="Colorful List"/ UnhideWhenUsed="false" Name="Colorful Grid"/ UnhideWhenUsed="false" Name="Light Shading Accent 1"/ UnhideWhenUsed="false" Name="Light List Accent 1"/ UnhideWhenUsed="false" Name="Light Grid Accent 1"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 1"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 1"/ UnhideWhenUsed="false" QFormat="true" Name="List Paragraph"/ UnhideWhenUsed="false" QFormat="true" Name="Quote"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Quote"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 1"/ UnhideWhenUsed="false" Name="Dark List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 1"/ UnhideWhenUsed="false" Name="Colorful List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 1"/ UnhideWhenUsed="false" Name="Light Shading Accent 2"/ UnhideWhenUsed="false" Name="Light List Accent 2"/ UnhideWhenUsed="false" Name="Light Grid Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 2"/ UnhideWhenUsed="false" Name="Dark List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 2"/ UnhideWhenUsed="false" Name="Colorful List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 2"/ UnhideWhenUsed="false" Name="Light Shading Accent 3"/ UnhideWhenUsed="false" Name="Light List Accent 3"/ UnhideWhenUsed="false" Name="Light Grid Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 3"/ UnhideWhenUsed="false" Name="Dark List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 3"/ UnhideWhenUsed="false" Name="Colorful List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 3"/ UnhideWhenUsed="false" Name="Light Shading Accent 4"/ UnhideWhenUsed="false" Name="Light List Accent 4"/ UnhideWhenUsed="false" Name="Light Grid Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 4"/ UnhideWhenUsed="false" Name="Dark List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 4"/ UnhideWhenUsed="false" Name="Colorful List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 4"/ UnhideWhenUsed="false" Name="Light Shading Accent 5"/ UnhideWhenUsed="false" Name="Light List Accent 5"/ UnhideWhenUsed="false" Name="Light Grid Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 5"/ UnhideWhenUsed="false" Name="Dark List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 5"/ UnhideWhenUsed="false" Name="Colorful List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 5"/ UnhideWhenUsed="false" Name="Light Shading Accent 6"/ UnhideWhenUsed="false" Name="Light List Accent 6"/ UnhideWhenUsed="false" Name="Light Grid Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/ UnhideWhenUsed="false" Name="Dark List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/ UnhideWhenUsed="false" Name="Colorful List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Book Title"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.5pt; mso-bidi-font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:??; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-font-kerning:1.0pt;}     ??,???agent???trace????????????,agent?trace ??????GRID_HOME/log/<host>/agent?,???????????            GRID_HOME/log/<host>/agent /ohasd/orarootagent_root  <– ohasd???orarootagent??            GRID_HOME/log/<host>/agent/ohasd/oraagent_grid  <– ohasd???oraagent??            GRID_HOME/log/<host>/agent/ohasd/oracssdagent_root  <– ohasd???cssdagent??            GRID_HOME/log/<host>/agent/ohasd/oracssdmonitor_root  <– ohasd???cssdmonitor??            GRID_HOME/log/<host>/agent/crsd/oraagent_grid  <– crsd???oraagent??,owner?grid            GRID_HOME/log/<host>/agent/crsd/oraagent_oracle  <– crsd???oraagent??,owner?oracle            GRID_HOME/log/<host>/agent/crsd/orarootagent_root  <–crsd???orarootagent??    ??,????????agent???????????            ??alert log(Grid_home/log/<hostname>/alert<hostname>.log)            Grid_home/log/<hostname>/ohasd/ohasd.log            Grid_home/log/<hostname>/crsd/crsd.log     ????agent????????,??,?????????????,??????????????agent???????,??Agent????????,????????????Agent??crash,?????,?????core??(Grid_home/log/<hostname>/agent/{ohasd|crsd}/<agent?>_<???>)????????(Grid_home/log/<hostname>/agent/{ohasd|crsd}/<agent?>_<???>/<agent?>_<???>OUT.log)? v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE MicrosoftInternetExplorer4 DefSemiHidden="true" DefQFormat="false" DefPriority="99" LatentStyleCount="267" UnhideWhenUsed="false" QFormat="true" Name="Normal"/ UnhideWhenUsed="false" QFormat="true" Name="heading 1"/ UnhideWhenUsed="false" QFormat="true" Name="Title"/ UnhideWhenUsed="false" QFormat="true" Name="Subtitle"/ UnhideWhenUsed="false" QFormat="true" Name="Strong"/ UnhideWhenUsed="false" QFormat="true" Name="Emphasis"/ UnhideWhenUsed="false" Name="Table Grid"/ UnhideWhenUsed="false" QFormat="true" Name="No Spacing"/ UnhideWhenUsed="false" Name="Light Shading"/ UnhideWhenUsed="false" Name="Light List"/ UnhideWhenUsed="false" Name="Light Grid"/ UnhideWhenUsed="false" Name="Medium Shading 1"/ UnhideWhenUsed="false" Name="Medium Shading 2"/ UnhideWhenUsed="false" Name="Medium List 1"/ UnhideWhenUsed="false" Name="Medium List 2"/ UnhideWhenUsed="false" Name="Medium Grid 1"/ UnhideWhenUsed="false" Name="Medium Grid 2"/ UnhideWhenUsed="false" Name="Medium Grid 3"/ UnhideWhenUsed="false" Name="Dark List"/ UnhideWhenUsed="false" Name="Colorful Shading"/ UnhideWhenUsed="false" Name="Colorful List"/ UnhideWhenUsed="false" Name="Colorful Grid"/ UnhideWhenUsed="false" Name="Light Shading Accent 1"/ UnhideWhenUsed="false" Name="Light List Accent 1"/ UnhideWhenUsed="false" Name="Light Grid Accent 1"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 1"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 1"/ UnhideWhenUsed="false" QFormat="true" Name="List Paragraph"/ UnhideWhenUsed="false" QFormat="true" Name="Quote"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Quote"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 1"/ UnhideWhenUsed="false" Name="Dark List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 1"/ UnhideWhenUsed="false" Name="Colorful List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 1"/ UnhideWhenUsed="false" Name="Light Shading Accent 2"/ UnhideWhenUsed="false" Name="Light List Accent 2"/ UnhideWhenUsed="false" Name="Light Grid Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 2"/ UnhideWhenUsed="false" Name="Dark List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 2"/ UnhideWhenUsed="false" Name="Colorful List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 2"/ UnhideWhenUsed="false" Name="Light Shading Accent 3"/ UnhideWhenUsed="false" Name="Light List Accent 3"/ UnhideWhenUsed="false" Name="Light Grid Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 3"/ UnhideWhenUsed="false" Name="Dark List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 3"/ UnhideWhenUsed="false" Name="Colorful List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 3"/ UnhideWhenUsed="false" Name="Light Shading Accent 4"/ UnhideWhenUsed="false" Name="Light List Accent 4"/ UnhideWhenUsed="false" Name="Light Grid Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 4"/ UnhideWhenUsed="false" Name="Dark List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 4"/ UnhideWhenUsed="false" Name="Colorful List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 4"/ UnhideWhenUsed="false" Name="Light Shading Accent 5"/ UnhideWhenUsed="false" Name="Light List Accent 5"/ UnhideWhenUsed="false" Name="Light Grid Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 5"/ UnhideWhenUsed="false" Name="Dark List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 5"/ UnhideWhenUsed="false" Name="Colorful List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 5"/ UnhideWhenUsed="false" Name="Light Shading Accent 6"/ UnhideWhenUsed="false" Name="Light List Accent 6"/ UnhideWhenUsed="false" Name="Light Grid Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/ UnhideWhenUsed="false" Name="Dark List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/ UnhideWhenUsed="false" Name="Colorful List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Book Title"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.5pt; mso-bidi-font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:??; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-font-kerning:1.0pt;}

  Read the article

• Unofficial Prep guide for TS: Microsoft Lync Server 2010, Configuring (70-664)

  - by Enrique Lima

  Managing Users and Client Access (20 percent)   Objective Materials Configure user accounts http://technet.microsoft.com/en-us/library/gg182543.aspx Deploy and maintain clients http://technet.microsoft.com/en-us/library/gg412773.aspx Configure conferencing policies http://technet.microsoft.com/en-us/library/gg182561.aspx Configure IM policies http://technet.microsoft.com/en-us/library/gg182558.aspx Deploy and maintain Lync Server 2010 devices http://technet.microsoft.com/en-us/library/gg412773.aspx Resolve client access issues http://technet.microsoft.com/en-us/library/gg398307.aspx   Configuring a Lync Server 2010 Topology (21 percent)   Objective Materials Prepare to deploy a topology http://technet.microsoft.com/en-us/library/gg398630.aspx Configure Lync Server 2010 by using Topology Builder http://technet.microsoft.com/en-us/library/gg398420.aspx Configure role-based access control in Lync Server 2010 http://technet.microsoft.com/en-us/library/gg412794.aspx http://technet.microsoft.com/en-us/library/gg425917.aspx Configure a location information server http://technet.microsoft.com/en-us/library/gg398390.aspx Configure server pools for load balancing http://technet.microsoft.com/en-us/library/gg398827.aspx   Configuring Enterprise Voice (19 percent)   Objective Materials Configure voice policies http://technet.microsoft.com/en-us/library/gg398450.aspx Configure dial plans http://technet.microsoft.com/en-us/library/gg398922.aspx Manage routing http://technet.microsoft.com/en-us/library/gg425890.aspx http://technet.microsoft.com/en-us/library/gg182596.aspx Configure Microsoft Exchange Unified Messaging integration http://technet.microsoft.com/en-us/library/gg398768.aspx Configure dial-in conferencing http://technet.microsoft.com/en-us/library/gg398600.aspx Configure call admission control http://technet.microsoft.com/en-us/library/gg520942.aspx Configure Response Group Services (RGS) http://technet.microsoft.com/en-us/library/gg398584.aspx Configure Call Park and Unassigned Number http://technet.microsoft.com/en-us/library/gg399014.aspx http://technet.microsoft.com/en-us/library/gg425944.aspx Manage a Mediation Server pool and PSTN Gateway http://technet.microsoft.com/en-us/library/gg412780.aspx   Configuring Lync Server 2010 for External Access (19 percent)   Objective Materials Configure Edge Services http://technet.microsoft.com/en-us/library/gg398918.aspx Configure a firewall http://technet.microsoft.com/en-us/library/gg425882.aspx Configure a reverse proxy http://technet.microsoft.com/en-us/library/gg425779.aspx   Monitoring and Maintaining Lync Server 2010 (21 percent)   Objective Materials Back up and restore Lync Server 2010 http://technet.microsoft.com/en-us/library/gg412771.aspx Configure monitoring and archiving http://technet.microsoft.com/en-us/library/gg398199.aspx http://technet.microsoft.com/en-us/library/gg398507.aspx http://technet.microsoft.com/en-us/library/gg520950.aspx http://technet.microsoft.com/en-us/library/gg520990.aspx Implement troubleshooting tools http://technet.microsoft.com/en-us/library/gg425800.aspx Use PowerShell to test Lync Server 2010 http://technet.microsoft.com/en-us/library/gg398474.aspx

  Read the article

• Interpretation of empty User-agent

  - by Amit Agrawal

  How should I interpret a empty User-agent? I have some custom analytics code and that code has to analyze only human traffic. I have got a working list of User-agents denoting human traffic, and bot traffic, but the empty User-agent is proving to be problematic. And I am getting lots of traffic with empty user agent - 10%. Additionally - I have crafted the human traffic versus bot traffic user agent list by analyzing my current logs. As such I might be missing a lot of entries in there. Is there a well maintained list of user agents denoting bot traffic, OR the inverse a list of user agents denoting human traffic?

  Read the article

• What’s New In Microsoft Security Essentials 2.0 And How To Upgrade To 2.0

  - by Gopinath

  Since Microsoft released Microsoft Security Essentials(MSE) couple of years ago, I stopped worrying about antivirus programs on all my Windows PCs. MSE is just awesome and it’s the best free antivirus available in the market. Microsoft released version 2.0 of MSE yesterday with enhanced security features and more love for Windows users. New features introduced in this version are New protection engine - Heuristic scanning engine is introduced to bump the virus detection and cleaning mechanism. Network inspection system to monitor network traffic as we browse and protects us from malicious scripts and programs. Better integration with Windows Firewall With this upgrade, MSE is irresistible antivirus application to have on every Windows PC. How To Upgrade MSE 1.0 to 2.0 Generally upgrading Microsoft applications are kids play. All one would require to upgrade is to go to Help->Check for upgrades menu option and follow the wizard to complete upgrade process. Microsoft Security Essentials 1.0 to 2.0 upgrade is also expected to be this way, but somehow it’s not working for me in India. May be I guess, MSE 2.0 is not released for Indian users. What ever may be the reason, it’s very easy to upgrade MSE 1.0 to 2.0  manually. Just download the installer from Microsoft(link given below) and run the installer. Choose Upgrade option when the installer is executing to have MSE 2.0 installed on your PC. MSE 2.0 Download Link You can download Microsoft Security Essentials 2.0 at Microsoft Download Center. This article titled,What’s New In Microsoft Security Essentials 2.0 And How To Upgrade To 2.0, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

  Read the article

• SQL SERVER – Fix – Agent Starting Error 15281 – SQL Server blocked access to procedure ‘dbo.sp_get_sqlagent_properties’ of component ‘Agent XPs’ because this component is turned off as part of the security configuration for this server

  - by Pinal Dave

  SQL Server Agent fails to start because of the error 15281 is a very common error. When you start to restart SQL Agent sometimes it will give following error. SQL Server blocked access to procedure ‘dbo.sp_get_sqlagent_properties’ of component ‘Agent XPs’ because this component is turned off as part of the security configuration for this server. A system administrator can enable the use of ‘Agent XPs’ by using sp_configure. For more information about enabling ‘Agent XPs’, search for ‘Agent XPs’ in SQL Server Books Online. (Microsoft SQL Server, Error: 15281) To resolve this error, following script has to be executed on the server. sp_configure 'show advanced options', 1; GO RECONFIGURE; GO sp_configure 'Agent XPs', 1; GO RECONFIGURE GO When you run above script, it will give a very similar output as following on the screen. Now, if you try to restart SQL Agent it will just work fine. That’s it! Sometimes there is a simpler solution to complicated error. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Error Messages, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: SQL Server Agent

  Read the article

• Install Control Center Agent on Oracle Application Server

  - by qianqian.wu

  Control Center Agent (CCA) The Control Center Agent is the OWB component that runs the Template Mappings in the Oracle Containers for J2EE (OC4J) server; also referred to as the J2EE Runtime. The Control Center Agent provides a Java-based runtime environment that can be installed on Oracle and non-Oracle database hosts. The Control Center Agent provides fundamental infrastructure for the heterogeneous, Code Template-based mapping support and Web services-related features of OWB in this release. In Oracle Warehouse Builder 11gR2 the Control Center Agent, by default will run in the built-in OC4J that is bundled in the Oracle Home. Besides that, you also have ability to install the Control Center Agent in an Oracle Application Server install. In this article, you will find step-by-step instructions how to install the Control Center Agent on an Oracle Application Server instance. The instructions cover the following tasks: Task 1: Install and Configure the Application Server Task 2: Deploy the Control Center Agent to the Application Server Task 3: Optional Configuration Tasks   Task 1: Install and Configure the Application Server Before configuring the Application Server, you need to install it from Oracle Application Server CD-ROM, or by downloading the installation program from Oracle Technology Network (OTN). Once the installation is completed, you are ready to configure the Application Server. The purpose of the configuration task is to make sure the Control Center Agent ear file can be deployed and runs in the Application Server successfully. The essential configuration tasks are outlined below: · Modify the OC4J Startup Script · Set up Control Center Agent Server Side Logging · Set up Audit Table Data Source · Copy ct_permissions.properties File · Set up Security Roles for Control Center Agent · Create JMS Queues · Install JDBC Drivers to OC4J Modify the OC4J Startup Script The OC4J startup script “opmn.xml” is located in Application Server configuration directory, $AS_HOME/opmn/conf. $AS_HOME stands for the root home directory of the application server. Open the file opmn.xml in a text editor, and alter the contents of the file as displayed in the following sample. You need to make sure that: The MaxPerSize is set to 128M. This is to ensure that you allocate enough PermGen space to OC4J to run Control Center Agent. This will prevent java.lang.OutOfMemoryError when running the agent. The Python.path sets the path for the Python library files used by the Control Center Agent: jython_lib.zip and jython_owblib.jar. These two files are in the $OWB_HOME/owb/lib/int directory, where $OWB_HOME is the directory where owb is installed. · The km_security_needed determines whether restrictions will be applied to the kinds of operating system commands allowed to be executed by the OWB Code Template script executed by Control Center Agent. Setting km_security_needed to “true” enforces such restriction while setting it to “false” removes such restrictions. Set up Control Center Agent Server Side Logging Ensure that you are in the Application Server configuration directory, $AS_HOME/j2ee/home/config. Open the file j2ee-logging.xml in a text editor and add the following lines to the log handler section. The jrt-internal-log-handler is the handler used by Control Center Agent runtime logger to create log files. Then add the following entry into the loggers section to create the logger for Control Center Agent runtime auditing. Set up Audit Table Data Source To enable Audit Table logging, a managed data source and connection pool need to be set up before Control Center Agent deployment. Ensure that you are in the Application Server configuration directory, $AS_HOME/j2ee/home/config. Open the file data-sources.xml in a text editor. Define the audit data source shown below in the file, <managed-data-source name="AuditDS" connection-pool-name="OWBSYS Audit   Connection Pool" jndi-name="jdbc/AuditDS"/> <connection-pool name="OWBSYS Audit Connection Pool">   <connection-factory factory-class="oracle.jdbc.pool.OracleDataSource"     user="owbsys_audit" password="owbsys_audit"     url="jdbc:oracle:thin:@//localhost:1521/ORCL"/> </connection-pool> Copy ct_permissions.properties File The ct_permissions.properties can be obtained from $OWB_HOME /owb/jrt/config/ directory. You need to copy the file to $AS_HOME/j2ee/home/config directory.This properties file takes effect when the setting km-security is set to true in Control Center Agent. By default the ALLOWED_CMD is commented out in ct_permissions.properties file. This prevents all system command from being invoked from scripts executed in Control Center Agent (when km-security is set to true). To allow certain system commands to be invoked, ALLOWED_CMD needs to be uncommented out, and the system commands (allowed to be invoked) need to be added to the ALLOWED_CMD. Set up Security Roles for Control Center Agent You can set up the Control Center Agent security roles through Oracle Enterprise Manager. In a web browser, navigate to Enterprise Manager Homepage (e.g. http://hostname:8889/em). 1. Log in using the oc4jadmin credentials. After the Cluster Topology page is loaded, click home (the OC4J instance). This takes you to the home page of the OC4J instance. On the OC4J home screen, click the Administration tab. On the Administration Tasks screen, expand Security. Click the task icon next to Security Providers. 2. On Security Providers page click on the button “Instance Level Security”. On Instance Level Security page, go to “Realms” tab. You will see a row for the default realm “jazn.com” in the results table. It has a “Roles” column and a “Users” column. Click on the number in “Roles” column. In the “Roles” page it will display all the roles available for the realm. Click on “Create” button to create a new role “OWB_J2EE_ EXECUTOR”. 3. On the Add Role screen, enter Name OWB_J2EE_EXECUTOR, and click OK. 4. Follow the same steps as before, and create a new role “OWB_J2EE_OPERATOR”. 5. Assign role “oc4j-administrators” and “OWB_J2EE_EXECUTOR” to the role “OWB_J2EE_OPERATOR” by moving these roles from “Available Roles” and click “OK” to save. 6. Go back to Instance Level Security page and create a new role “OWB_J2EE_ADMINISTRATOR”. 7. Assign roles “OWB_J2EE_ OPERATOR” and “OWB_J2EE_EXECUTOR” to the role “OWB_J2EE_ ADMINISTRATOR” by moving these roles from “Available Roles” and click “OK” to save. 8.Go back to Instance Level Security page. This time, click on the number in “Users” column for the realm “jazn.com”. In the “Users” page, it shows all the users defined for this realm. Locate the user “oc4jadmin” in the results table and click on it. 9. Assign the roles “OWB_J2EE_ADMINISTRATOR” and “oc4j-app-administrators” to this user by moving the role from the “Available Roles” selection box to “Selected Roles” box and click “Apply” to save. 10. Go back to Instance Level Security page and create a new role “OWB_INTERNAL_USERS”, assign no user or role to this role. Simply click “OK” to create this role. Now you have finished creating the security roles required for Control Center Agent. Create JMS Queues You need to create two JMS queues for Control Center Agent: owbQueue and abort_owbQueue. 1. Now go to OC4J home Page. On the OC4J home screen, click the Administration tab. On the Administration Tasks screen, expand Services and then expand Enterprise Messaging Service. Click the task icon next to JMS Destinations. 2. On JMS Destinations page, click “Create New” button to create a new JMS queue. On Add Destination page, choose “Queue” as Destination Type. Put “owbQueue” as Destination Name. Select “In Memory Persistence Only” as the Persistence Type and put “jms/owbQueue” as JNDI Location and click on “OK” to finish. 3. Follow the same instruction as above to create the owb_abortQueue. Now you have finished creating the JMS queues required for Control Center Agent. Install JDBC Drivers to OC4J In order to execute Code Templates using commercial databases other than Oracle, e.g. DB2, SQL Server etc, the corresponding jdbc driver files need to be added to $AS_HOME/j2ee/home/applib directory. 1. To install other JDBC drivers to OC4J, first obtain the .jar file containing the JDBC driver. All the external JDBC drivers .jar files can be found in the directory: $OWB_HOME/owb/lib/ext/. For DB2, the files needed are db2jcc.jar and db2jcc_license_cu.jar. For SQL Server the file is sqljdbc.jar. For sunopsis JDBC drivers, the file needed is snpsxmlo.jar. 2. Copy the required JDBC driver file into the directory $AS_HOME/j2ee/home/applib. Now you have finished the Application Server configuration. To make the configuration to take an effect, you need to restart the Application Server.   Task 2: Deploy the Control Center Agent to the Application Server Now you can deploy the Control Center Agent to the Application Server. In a web browser, navigate to Enterprise Manager Homepage (e.g. http://hostname:8889/em). 1. Log in using the oc4jadmin credentials. After the Cluster Topology page is loaded, click home (the OC4J instance). This takes you to the home page of the OC4J instance. On the OC4J home screen, click the Applications tab. Click Deploy to begin deploying Control Center Agent. 2. On the Deploy: Select Archive screen, under Archive, select Archive is present on local host. Upload the archive to the server where Application Server Control is running. Click Browse and locate the jrt.ear file in the $OWB_HOME/owb/jrt/applications directory. Under Deployment Plan, select Automatically create a new deployment plan. Click Next. 3. Wait for the ear file to be uploaded to Application Server. On the Deploy: Application Attributes screen, enter Application Name jrt, and Context Root jrt. Leave the other attributes at their default values. Click Next. 4. On Deploy: Deployment Settings screen, leave all attributes at their default values, and click Deploy. This will take about 1 minute or so and when the application is deployed successfully, a confirmation message will be displayed. Now the Control Center Agent is started automatically. Go back to OC4J home page and click on Applications tab to make sure the deployed application jrt is showing in the applications list.   Task 3: Optional Configuration Tasks The optional configuration tasks contain: · Secure Control Center Agent Web Service · Setting the PATH Environment Variable Secure Control Center Agent Web Service If you want to use JRTWebService with a secure website, you need to do the following steps, 1. Create a file “secure-web-site.xml” in the $AS_HOME/j2ee/home/config directory. The file can be obtained from $OWB_HOME/owb/jrt/config directory. A sample secure-web-site.xml is shown as below. We need to modify the “protocol” to “https”, and “secure” to “true”, also choose an port as the secure http port. Also we need to add the entry “ssl-config” in the file. Remember to use the absolute path for the key store file. 2. Modify the file “server.xml” that is located at $AS_HOME/j2ee/home/config directory. Then add the <web-site> element in the file for the secure-web-site. 3. Create a key store file “serverkeystore.jks” in the $AS_HOME/j2ee/home/config directory. The file can be obtained from $OWB_HOME/owb/jrt/config directory. After the three files are altered, restart the application server. Now you can access the JRTWebService in SSL way through https://hostname:4443/jrt/webservice. Setting the PATH Environment Variable Sometimes, some system commands such as linux ls, sh etc, can not be executed successfully during the script execution due to they are not found in PATH. To ensure they work normally, you can setup the environment variable PATH. Let’s navigate to the Enterprise Manager Homepage. 1. Go to OC4J home screen and click the Administration tab. Expand Administration Tasks, then expand Properties. Click the task icon next to Server Properties. 2. On the Server Properties screen, scroll down to Environment Variables section. Under Environment Variables, click Add Another Row. Enter PATH in Name, and fill Value with directories that contain the system commands. Click Apply.   After you work through this article, I believe you have developed a deeper understanding of the Control Center Agent installation process, and you can apply this knowledge in other installation plan such as Control Center Agent installation on Standalone OC4J.

  Read the article

• Issue with gpg agent in Ubuntu 12.04 after installing gnome3 shell

  - by Jeroen

  I just did a fresh install of Ubuntu 12.04. Initially things were working. But after I installed some software, the 'gpg agent' is unresponsive. I suspect it has something to do with upgrades that I downloaded from the gnome 3 ppa. When I try to sign a package, it terminates with: gpg: problem with the agent - disabling agent use debsign: gpg error occurred! Aborting.... debuild: fatal error at line 1271: running debsign failed The GPG gui tool (called "Passwords and Keys" or seahorse) isn't starting anymore either. When I click it, it tries to start and then gives up and dies after a couple of seconds. I am not sure where to look for log files of gpg agent. The only thing that I see in /var/log is in auth.log that says: May 1 20:04:14 jeroen-ubuntu gnome-keyring-daemon[1997]: couldn't create prompt for gnupg passphrase: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.keyring.SystemPrompter was not provided by any .service files Not sure if it is related, but when I try to start seahorse from the command line, I get: jeroen@jeroen-ubuntu:~$ seahorse (seahorse:4828): GLib-GIO-ERROR **: Settings schema 'org.gnome.crypto.pgp' is not installed Edit: I fixed the seahorse GUI by manually downloading and reinstalling gnome-keyring version from precise instead of the ppa. However, I still cannot sign packages.

  Read the article

• Announcing RSS feeds of Microsoft All-In-One Code Framework code samples

  - by Jialiang

  Today, we are not only announcing Sample Browser v2 CTP, but we are also excited to announce the availability of RSS feeds of All-In-One Code Framework code samples. By using these feeds, you can easily track and download the new code samples. English RSS feeds All code samples: http://support.microsoft.com/rss/en/rss.xml ASP.NET code samples: http://support.microsoft.com/rss/en/ASPNET.xml Silverlight code samples: http://support.microsoft.com/rss/en/Silverlight.xml Azure code samples: http://support.microsoft.com/rss/en/Azure.xml COM code samples: http://support.microsoft.com/rss/en/COM.xml Data Platform code samples: http://support.microsoft.com/rss/en/Data%20Platform.xml Library code samples: http://support.microsoft.com/rss/en/Library.xml Office dev code samples: http://support.microsoft.com/rss/en/Office.xml VSX code samples: http://support.microsoft.com/rss/en/VSX.xml Windows 7 code samples: http://support.microsoft.com/rss/en/Windows%207.xml Windows Forms code samples: http://support.microsoft.com/rss/en/Windows%20Forms.xml Windows General code samples: http://support.microsoft.com/rss/en/Windows%20General.xml Windows Service code samples: http://support.microsoft.com/rss/en/Windows%20Service.xml Windows Shell code samples: http://support.microsoft.com/rss/en/Windows%20Shell.xml Windows UI code samples: http://support.microsoft.com/rss/en/Windows%20UI.xml WPF code samples: http://support.microsoft.com/rss/en/WPF.xml ??RSS?? ??????:http://support.microsoft.com/rss/zh-cn/codeplex/rss.xml ASP.NET????:http://support.microsoft.com/rss/zh-cn/codeplex/ASPNET.xml Silverlight????:http://support.microsoft.com/rss/zh-cn/codeplex/Silverlight.xml Azure ????: http://support.microsoft.com/rss/zh-cn/codeplex/Azure.xml COM ????: http://support.microsoft.com/rss/zh-cn/codeplex/COM.xml Data Platform ????: http://support.microsoft.com/rss/zh-cn/codeplex/Data%20Platform.xml Library ????: http://support.microsoft.com/rss/zh-cn/codeplex/Library.xml Office dev ????: http://support.microsoft.com/rss/zh-cn/codeplex/Office.xml VSX ????: http://support.microsoft.com/rss/zh-cn/codeplex/VSX.xml Windows 7 ????: http://support.microsoft.com/rss/zh-cn/codeplex/Windows%207.xml Windows Forms ????: http://support.microsoft.com/rss/zh-cn/codeplex/Windows%20Forms.xml Windows General ????: http://support.microsoft.com/rss/zh-cn/codeplex/Windows%20General.xml Windows Service ????: http://support.microsoft.com/rss/zh-cn/codeplex/Windows%20Service.xml Windows Shell ????: http://support.microsoft.com/rss/zh-cn/codeplex/Windows%20Shell.xml Windows UI ????: http://support.microsoft.com/rss/zh-cn/codeplex/Windows%20UI.xml WPF ????: http://support.microsoft.com/rss/zh-cn/codeplex/WPF.xml

  Read the article

• Google Chrome user agent, wrong language

  - by B. Roland

  Hello! After some months, my Chrome(now 10.0.648.127 beta; but I tried with the lastest stable too) displayed some popular sites in English, instead of my Chrome & system language, which is Hungarian... I saw my User-Agent, which shows in Chrome: Mozilla/5.0 (X11; U; Linux i686; en-US) AppleWebKit/534.16 (KHTML, like Gecko) Chrome/10.0.648.127 Safari/534.16 But in Firefox: Mozilla/5.0 (X11; U; Linux i686; hu-HU; rv:1.9.2.15) Gecko/20110303 Ubuntu/10.04 (lucid) Firefox/3.6.15, what is correct... My question is: How can I change my user-agent(maybe dynamically, by version)? I tried with google-chrome --user-agent "text", but it failed in the newest versions.

  Read the article

• Upgrading Agent Controllers in Oracle Enterprise Manager Ops Center 12c

  - by S Stelting

  Oracle Enterprise Manager Ops Center 12c recently released an upgrade for Solaris Agent Controllers. In this week's blog post, we'll show you how to upgrade agent controllers. Detailed instructions about upgrading Agent Controllers are available in the product documentation here. This blog post uses an Enterprise Controller which is configured for connected mode operation. If you'd like to apply the agent update in a disconnected installation, additional instructions are available here. Step 1: Download Agent Controller Updates With a connected mode Ops Center installation, you can check for product updates at any time by selecting the Enterprise Controller from the left-hand Administration navigation tab. Select the right-hand Action link “Ops Center Downloads” to open a pop-up dialog displaying any new product updates. In this example, the Enterprise Controller has already been upgraded to the latest version (Update 1, also shown as build version 2076) so only the Agent Controller updates will appear. There are three updates available: one for Solaris 10 X86, one for Solaris 8-10 SPARC, and one for all versions of Solaris 11. Note that the last update in the screen shot is the Solaris 11 update; for details on any of the downloads, place your mouse over the information icon under the details column for a pop-up text region. Select the software to download and click the Next button to display the Ops Center license agreement. Review and click the check box to accept the license agreement, then click the Next button to begin downloading the software. The status screen shows the current download status. If desired, you can perform the downloads as a background job. Simply click the check box, then click the next button to proceed to the summary screen. The summary screen shows the updates to be downloaded as well as the current status. Clicking the Finish button will close the dialog and return to the Browser UI. The download job will continue to run in Ops Center and progress can still be viewed from the jobs menu at the bottom of the browser window. Step 2: Check the Version of Existing Agent Controllers After the download job completes, you can check the availability of agent updates as well as the current versions of your Agent Controllers from the left-hand Assets navigation tab. Select “Operating Systems” from the pull-down tab lets to display only OS assets. Next, select “Solaris” in the left-hand tab to display the Solaris assets. Finally, select the Summary tab in the center display panel to show which versions of agent controllers are installed in your data center. Notice that a few of the OS assets are not displayed in the Agent Controllers tab. Ops Center will not display OS instances which do not have an Agent Controller installation. This includes Enterprise Controllers and Proxy Controllers (unless the agent has been activated on the OS instance) and and OS instances using agentless management. For Agent Controllers which support an update, the version of agent software (in this example, 2083) appears to the right of the currently installed version. Step 3: Upgrade Your Agent Controllers If desired, you can upgrade agent controllers from the previous screen by selecting the desired systems and clicking the upgrade button. Alternatively, you can click the link “Upgrade All Agent Controllers” in the right-hand Actions menu: In either case, a pop-up dialog lets you start the upgrade process. The first screen in the dialog lets you choose the upgrade method: Ops Center provides three ways to upgrade agent controllers: Automatic Upgrade: If Agent Controllers are running on all assets, Ops Center can automatically upgrade the software to the latest version without requiring any login credentials to the system SSH using a single set of credentials: If all assets use the same login credentials, you can apply a single set to all assets for the upgrade process. The log-in credentials are the same ones used for asset discovery and management, which are stored in the Plan Management navigation tab under Credentials. SSH using individual credentials: If assets use different login credentials, you can select a different set for each asset. After selecting the upgrade method, click the Next button to proceed to the summary screen. Click the Finish button to close the pop-up dialog and start the upgrade job for the agent controllers. The upgrade job runs a series of tasks in parallel, and will upgrade all agents which have been selected. Once the job completes, the OS instances in your data center will be upgraded and running the latest version of Agent Controller software.

  Read the article

• Deploy Oracle Management Agent using RPM File

  - by cristiano.toni

  Normal 0 21 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Tableau Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times","serif"; mso-ansi-language:FR;} 1) Create a rpm package on Enterprise Manager 12c a) as Root : # yum install rpmbuild # mkdir /usr/lib/oracle b) as oracle user # cd $<OMS_HOME>/bin/ # emcli get_supported_platforms ----------------------------------------------- Version = 12.1.0.3.0  Platform = Linux x86-64 ----------------------------------------------- Platforms list displayed successfully. #  emcli get_agentimage_rpm -destination=/tmp/agentRPM -platform="Linux x86-64" \ -version=12.1.0.3.0 Platform:Linux x86-64 Destination:/tmp/agentRPM Exalogic:false  Checking for disk space requirements...  === Partition Detail === Space free : 6 GB Space required : 1 GB RPM creation in progress ... Check the logs at /Oracle/gc_inst/em/EMGC_OMS1/sysman/emcli/setup/.emcli/get_agentimage_rpm_date-PM.log Copying agent image from software library to /tmp/agentRPM Setting property ORACLE_HOME to:/Oracle/middleware/oms calling pulloneoffs with arguments:/Oracle/middleware/oms/Oracle/middleware/oms/sysman/agent/ \ 12.1.0.3.0_AgentCore_226.zip12.1.0.3.0Linux x86-64/tmp/agentRPMtrue Agent Image copied successfully... Creation of RPM started... RPM creation successful. Agent image to rpm conversion completed successfully 2) Copy it on all new hosts and install it.  As Root user : c) check and install rpm file # rpm -ivh --test oracle-agt-12.1.0.3.0-1.0.x86_64.rpm  Preparing...                ########################################### [100%] # rpm -ivh oracle-agt-12.1.0.3.0-1.0.x86_64.rpm  Preparing...                ########################################### [100%] Running the prereq    1:oracle-agt             ########################################### [100%] Agent RPM installation is completed successfully. Now to configure the agent follow the below steps: 1. Edit the properties file: /usr/lib/oracle/agent/agent.properties with the correct values 2. Execute the script /etc/init.d/oracle-agt RESPONSE_FILE=/usr/lib/oracle/agent/agent.properties d) create a user for the agent: # useradd -m -d /home/em12adm -s /bin/bash -g dba -G oinstall em12adm # passwd em12adm e) Edit file /usr/lib/oracle/agent/agent.properties # vi /usr/lib/oracle/agent/agent.properties  OMS_HOST=<host_Enterprise_Manager> OMS_PORT=<HTTPS Upload Port > AGENT_REGISTRATION_PASSWORD=oracle AGENT_USERNAME=em12adm AGENT_GROUP=dba ORACLE_HOSTNAME=oraclevm-mgmt # chown -R em12adm:dba /usr/lib/oracle/agent/ Start agent and register the new host server on EM12c   #  /etc/init.d/oracle-agt RESPONSE_FILE=/usr/lib/oracle/agent/agent.properties Now you have registered on EM12C your new target host.

  Read the article

• Clarity of the cloud with Microsoft Learning Experience.

  - by Testas

    while waiting for the Superbowl, I thought I would write this..... 2014 will not only see the release of a new version of SQL Server, but also accompanying this is the release of courses and certification tracks from Microsoft Learning Experience – formerly Microsoft Learning -- that will support the education of SQL Server and related technologies. The notable addition in the curriculum, is substantial material on cloud and big data features that pertain to data and business intelligence. There are entire module/chapters that are dedicated Power BI, SQL Azure and HDInsight. Certifications and courses from Microsoft can get stick – sometimes fair and sometimes unfairly. Whilst I am a massive advocate of community to get information and education. Microsoft’s new courses will bring clarity to the burning topics of the moment and help you to understand the capabilities of Power BI and HDInsight. From a business intelligence perspective there will be three courses: 20463C: Data warehousing in SQL Server 2014 20466C: data models and reports in SQL Server 2014 20467A: Designing Self-Service Business Intelligence and Big Data Solutions These are not the exact titles of the course, but will be confirmed prior to the release. And if you have already completed the SQL Server 2012 or 2008 curriculum, there is an upgrade course from 10977A: Upgrading business intelligence skills from 2008 to 2014. Again this is not the exact title, but these should give you an idea. Look out for announcements from Microsoft Learning Experience….   CHRIS

  Read the article

1 2 3 4 5 6 7 8 9 10 11 12  | Next Page >