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  • Register for windows Upgrade Offer from Windows 7 to Windows 8

    - by BumbleBee
    I have to register for windows Upgrade Offer from here. I purchased Dell Inspiron 5520 laptop before 2 weeks and I got windows 7 Home Basic in it. But now I want to register for windows upgrade offer, When I filled up registration form and submit then it displayed that I am not eligible for this kind of offer. I don't know why this message is displaying although I bought laptop in between eligible time period. I think, I was filling wrong details in form. Because I am not sure about what to fill in Retailer's Name, Purchase Date and PC Model. And one thing is how to find right purchase Date from my product's Service Tag ? Which date I have to fill in form, Shipping Date OR Manufacture Date? Please Provide me a right direction to register and correct information regarding Retailer'Name and Purchase Date and PC Model.

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  • Windows XP refuses to install on a dell mini 10

    - by Zac
    I have a dell inspiron mini 10. It boots from an external CD-ROM drive and goes through the first part of the windows XP home install with no problem, but on reboot it loses the CD-Rom drive when it goes into sysprep. Any ideas on how to get around this to complete the install?

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  • Can I install 64-bit OS on my Dell Inspiron 1545 laptop?

    - by Dell user
    My Dell Inspiron 1545 laptop features the Intel Pentium Dual Core T4200 processor. When I bought it, it came preinstalled with Windows Vista Home Basic, 32-bit. I'm considering upgrading it to Windows 7 Home Premium, but I don't know whether I should order the 64-bit or 32-bit version. The information I found on the web has been confusing. Does anyone know if my laptop supports 64-bit OS?

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  • Desktop installation fails on Dell Precision T1600 with Nvidia Quadro card?

    - by Masao
    I'm trying to install Ubuntu 12.04 Desktop on a Dell Precision T1600, however, I get a blank screen with only a blinking cursor in the top left hand corner (this is after the grey screen with the small Ubuntu logo at the bottom). If I remove the Nvidia Quadro 2000 card and plug a monitor into the built-in VGA port, then the installation works fine. Also, I've tried an Nvidia Quadro 2000D by PNY, but I get the same problem. Has anyone installed Ubuntu 12.04 Desktop on a Dell Precision workstation?

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  • Dell Perc 6i with FreeBSD 8.1 errors with mfi0: COMMAND xxxxxxxx TIMEOUT AFTER xxx SECONDS

    - by jDempster
    We've recently bought two Dell PowerEdge R710 servers with Perc 6i controllers and 6x 135GB SAS Drives. We'd done some pretty extensive testing on a Dell PowerEdge R510 server with a Perc 6i and 4x 135GB SAS Drives running FreeBSD 8.1 for it's wonderful ZFS support and mfiutil. We hadn't had any problems with the R510 and had got to a point where we where happy with the performance of ZFS. Since running FreeBSD 8.1 on the R710 we've been getting errors from the RAID controller. mfi0: COMMAND 0xffffff80005d1770 TIMEOUT AFTER 6178 SECONDS This usually brings the system to a stand still. But it doesn't always happen, and performs very well up until it does happen. We've been running the disk as 3 mirrored drives striped in ZFS. So far we've noticed that running the drives with RAID10 on the RAID seems to work without errors (still testing). At first I thought hardware error as we'd been running FreeBSD on the R510 with the same controller without any issues. But both R710 have the same issue. All controllers are running the same firmware.

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  • Dell Poweredge 2600 RAID Transfer How-to

    - by DCookie
    Help, please! Hardware: Dell Poweredge 2600 PERC 4 SCSI Drives, 1 standalone 3 in a RAID 5 configuration OS: Windows 2000 Server In other words, a fairly old system. Anyway, we are in the process of taking over support for this site. The current tech wants out and is fading from view fast, so we need to solve this problem: The standalone disk (where the OS was) failed. We've replaced the disk, installed the OS, but need to know exactly how to proceed from here. I've never worked with a RAID system before, so I don't want to touch anything without knowing what I'm doing. We are not certain if the site will want us to attempt to recover the array or wait for the old tech to become available. We have replaced the server with a temporary box, and recovered MOST of the data from an online backup service. However, the other tech failed to backup a part of the data and the only copy of it is on this RAID array. Hence, our caution. We have poked minimally around in the boot-up PERC config utility, and it seems to me that that's where we'll need to be to reclaim the array. Another possibility is that there is some Dell software for the RAID controller we need to acquire. Can anyone provide clues as to how to proceed from here? Any help GREATLY appreciated.

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  • Strange performance issue with Dell R7610 and LSI 2208 RAID controller

    - by GregC
    Connecting controller to any of the three PCIe x16 slots yield choppy read performance around 750 MB/sec Lowly PCIe x4 slot yields steady 1.2 GB/sec read Given same files, same Windows Server 2008 R2 OS, same RAID6 24-disk Seagate ES.2 3TB array on LSI 9286-8e, same Dell R7610 Precision Workstation with A03 BIOS, same W5000 graphics card (no other cards), same settings etc. I see super-low CPU utilization in both cases. SiSoft Sandra reports x8 at 5GT/sec in x16 slot, and x4 at 5GT/sec in x4 slot, as expected. I'd like to be able to rely on the sheer speed of x16 slots. What gives? What can I try? Any ideas? Please assist Cross-posted from http://en.community.dell.com/support-forums/desktop/f/3514/t/19526990.aspx Follow-up information We did some more performance testing with reading from 8 SSDs, connected directly (without an expander chip). This means that both SAS cables were utilized. We saw nearly double performance, but it varied from run to run: {2.0, 1.8, 1.6, and 1.4 GB/sec were observed, then performance jumped back up to 2.0}. The SSD RAID0 tests were conducted in a x16 PCIe slot, all other variables kept the same. It seems to me that we were getting double the performance of HDD-based RAID6 array. Just for reference: maximum possible read burst speed over single channel of SAS 6Gb/sec is 570 MB/sec due to 8b/10b encoding and protocol limitations (SAS cable provides four such channels).

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  • Debian amd64 on Dell Studio 540 reboot hangs

    - by Shcheklein
    Hi, I have Dell Studio 540 desktop and Debian Lenny installed on it: 2.6.26-2-amd64 #1 SMP Tue Mar 9 22:29:32 UTC 2010 x86_64 GNU/Linux The problem is that I can't reboot it. It just hangs after "Will now restart" message. I've already tried: reboot=b, reboot=a, reboot=h kernel options. Nothing helps. Additional info (I can provide any other information): dmidecode System Information Manufacturer: Dell Inc. Product Name: Studio 540 lspci 00:00.0 Host bridge: Intel Corporation 4 Series Chipset DRAM Controller (rev 03) 00:02.0 VGA compatible controller: Intel Corporation 4 Series Chipset Integrated Graphics Controller (rev 03) 00:02.1 Display controller: Intel Corporation 4 Series Chipset Integrated Graphics Controller (rev 03) 00:1a.0 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #4 00:1a.1 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #5 00:1a.2 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #6 00:1a.7 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB2 EHCI Controller #2 00:1b.0 Audio device: Intel Corporation 82801JI (ICH10 Family) HD Audio Controller 00:1c.0 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Port 1 00:1c.2 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Port 3 00:1c.5 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Port 6 00:1d.0 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #1 00:1d.1 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #2 00:1d.2 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #3 00:1d.7 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB2 EHCI Controller #1 00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 90) 00:1f.0 ISA bridge: Intel Corporation 82801JIR (ICH10R) LPC Interface Controller 00:1f.2 IDE interface: Intel Corporation 82801JI (ICH10 Family) 4 port SATA IDE Controller 00:1f.3 SMBus: Intel Corporation 82801JI (ICH10 Family) SMBus Controller 00:1f.5 IDE interface: Intel Corporation 82801JI (ICH10 Family) 2 port SATA IDE Controller 02:00.0 FireWire (IEEE 1394): JMicron Technologies, Inc. Device 2380 03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 02)

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  • Debian amd64 on Dell Studio 540 reboot hangs

    - by Shcheklein
    Hi, I have Dell Studio 540 desktop and Debian Lenny installed on it: 2.6.26-2-amd64 #1 SMP Tue Mar 9 22:29:32 UTC 2010 x86_64 GNU/Linux The problem is that I can't reboot it. It just hangs after "Will now restart" message. I've already tried: reboot=b, reboot=a, reboot=h kernel options. Nothing helps. Additional info (I can provide any other information): dmidecode System Information Manufacturer: Dell Inc. Product Name: Studio 540 lspci 00:00.0 Host bridge: Intel Corporation 4 Series Chipset DRAM Controller (rev 03) 00:02.0 VGA compatible controller: Intel Corporation 4 Series Chipset Integrated Graphics Controller (rev 03) 00:02.1 Display controller: Intel Corporation 4 Series Chipset Integrated Graphics Controller (rev 03) 00:1a.0 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #4 00:1a.1 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #5 00:1a.2 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #6 00:1a.7 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB2 EHCI Controller #2 00:1b.0 Audio device: Intel Corporation 82801JI (ICH10 Family) HD Audio Controller 00:1c.0 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Port 1 00:1c.2 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Port 3 00:1c.5 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Port 6 00:1d.0 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #1 00:1d.1 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #2 00:1d.2 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #3 00:1d.7 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB2 EHCI Controller #1 00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 90) 00:1f.0 ISA bridge: Intel Corporation 82801JIR (ICH10R) LPC Interface Controller 00:1f.2 IDE interface: Intel Corporation 82801JI (ICH10 Family) 4 port SATA IDE Controller 00:1f.3 SMBus: Intel Corporation 82801JI (ICH10 Family) SMBus Controller 00:1f.5 IDE interface: Intel Corporation 82801JI (ICH10 Family) 2 port SATA IDE Controller 02:00.0 FireWire (IEEE 1394): JMicron Technologies, Inc. Device 2380 03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 02)

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  • Dell XPS m1530 system cannot boot need 130w or greater

    - by KPS
    I have a Dell XPS M1530 and I lost my old AC adapter but ordered a new one. For the longest time it always had a battery charge so I was able to boot into the OS but now it is completely dead. I have a generic charger that slowly charged the laptop when it was in the OS but does not when the computer is off. When I boot up I get the following error: The AC power adapter type cannot be determined. The system can only boot with a 130 W power adapter or greater. Strike F1 key to shutdown. I cannot even enter the BIOs setup screen or boot menu, is there a way around this? I heard from the local tech that Dell has a special feature to boot from thumb drive before getting past the initial logo. I am doing my best to avoid purchasing a new charger since it worked just fine when the OS was running, I am hoping to get this thing going. Is there a way to charge the battery externally? Thanks in advance for any help!

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  • Updating Dell PowerEdge firmware on Ubuntu?

    - by Shtééf
    The company I work for recently got hands on a batch of second hand PowerEdge SC1425 machines. We'd like to put these to good use. Our operating system of choice is Ubuntu Server 10.04 64-bit, which installs just peachy on this type of machine. Now I'd like to install the firmware updates from Dell, which are apparently marked as recommended. This includes the updates for the BIOS, the BMC, and possibly some other hardware. I find it incredibly difficult to locate the files on the Dell website, and install any of them on an Ubuntu system: I downloaded the file OM_6.2.0_SUU_A01.iso. I believe I've read that the SUU DVD should be able to update any recent PowerEdge. Is this correct? Is this the latest version? Besides the version number, does A01 have any meaning? Is this image bootable? (At the moment, I just nosed around with a loop device mount.) Running /bin/bash ./suu from the DVD, I get: # /bin/bash ./suu ./suu: line 262: ./java/linux/i386/bin/java: No such file or directory The file exists and is executable, though. But I cannot execute it directly from the shell either.

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  • NVIDIA Tesla K20C in Dell PowerEdge R720xd --- power cables

    - by CptSupermrkt
    I am trying to put an NVIDIA Tesla K20C into a Dell PowerEdge R720xd. I'm having a bit of trouble understanding the power requirements of the card. First, here is a picture of two pages of the same manual, which seems contradictory to me. One page says only a single connector is required, while the next page says both are required. The entire manual for the card can be found here: http://www.nvidia.com/content/PDF/kepler/Tesla-K20-Active-BD-06499-001-v02.pdf Here is an photo taken of the power connections on the card: And here is a photo of where those connectors need to go, onto the PCI-E riser of the r720xd: Neither the R720xd NOR the GPU came with the necessary cables. And given what appears to be a contradiction in the GPU manual (above), I'm not even sure at this point what we actually need. I have searched high and low online for things like 2x6 pin PCI-E to 8 pin male-to-male and so on, and for the life of me cannot find what we need. In case anyone needs it, the owner's manual of the R720xd can be found here: ftp://ftp.dell.com/Manuals/all-products/esuprt_ser_stor_net/esuprt_poweredge/poweredge-r720xd_Owner%27s%20Manual_en-us.pdf The relevant page is page 68, which clearly indicates that the 8-pin female port on the riser card is for a GPU. The bottom line question: exactly what power cables do we need to buy, and where can we find them?

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  • Provisioning DELL servers using only linux tools

    - by Krist van Besien
    We have taken delivery of a bunch off Dell Poweredge Rack servers. Unfortunately when ordering it was neglegted to ask for dhcp to be enabled in the built in iDRAC controlers... So they are all stuck on the same IP address. Which means that I'll have to go to each of them individually and configure a new IP in the console... In the future I want to avoid that. Now Dell proposes to deliver the next batch with auto discovery enabled. As I understand this means that when the machine wakes up for the first time the iDRAC will request a DHCP address. The DHCP server then supposedly also provides a "provisioning" server, that provides it with a username and password, and a configuration to be applied. This would allow us to for example configure things like RAID automatically. However, I can't seem to find a way to set up such a provisioning server that does not involve setting up a windows machine. I want to use Linux tools exclusively. Is there a way to do this? I want to just rack servers, switch them on, and then do everything remotely. And that using only linux tools?

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  • Dell Latitude D510 Runs From Battery But Not AC Adapter

    - by Jason George
    I have a Dell Latitude D510 that went belly up around two years ago. It will run from the battery, however, the wall adapter will neither power the machine nor charge the battery. Once the battery is dead, the machine is dead. Since it died I've searched repeatedly for solutions. I've tried a new AC adapter and even removed and replaced the DC jack thinking one of the solder joints might be bad. Both to no avail. After two years of searching I finally found the answer today. Since it's such a simple fix and I had such a hard time finding it I wanted to post the info for others (as it is apparently a common issue with the D510). -----SOLUTION----- It seems this is commonly caused by a cracked solder joint at pin 1 on an inductor filter pair (FL2) near the power jack. Pins 1 and 4 are ground and pins 2 and 3 are power. There should be 20V from 1 to 2 and 3. Anything less indicates a cracked joint that is increasing resistance and dropping the supply voltage. Repair simply requires reflowing all four pins with a little added solder for security. Detailed instructions can be found here. Dell Latitude D510 solder problem

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  • Disk Activity Alert Windows SBS 2003 on Dell PowerEdge 830 with Raid

    - by Ron Whites
    Background: I have a Dell PowerEdge 830 Server running Windows SB Server 2003. It has 4gbs of RAM and a ATA CERC SATA 6CH controller with 3 160gb drives in a Raid 5 configuration. The Problem I am seeing Admin ---"Disk Activity Alert on Server" emails These often occur when disk backups, de-frag or high disk usage is going on. Generally the server isn't over stressed. The Disk Alert emails say in part ... The following disk has low idle time, which may cause slow response time when reading or writing files to the disk. Disk: 0 C: F: D: Review the Disk Transfers/sec and % Idle Time counters for the PhysicalDisk performance object. If the Disk Transfers/sec counter is consistently below 150 while the % Idle Time counter remains very low (close to 0), there may be a problem with the disk driver or hardware. The Questions I have: With what utility can I review the Disk Transfers/sec and Idle Time? It appears there is no utility for that on the server! I think I may need to download a very large (two DVD) Dell "OpenManage" utility to be able to monitor the raid system and see what is a problem is that true?

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  • Workaround for Dell "Power Supply Not Recognised" issue

    - by Haedrian
    So, I have a Dell Inspirion and the power supply port appears to be damaged. Basically when I plug it in I get a nice popup telling me that it couldn't detect that its a Dell power supply so it won't charge the battery and underclocks the system. It still works for other purposes (that is, giving power) I thought it was the actual power supply cable so I bought a new one, that worked for a while, provided I inserted it at JUST THE RIGHT angle. But now that's not working anymore, so I assume its the part which connects to the computer. The battery charging I can live without, the underclocking I can't. I'd like a way around this issue. Things I've tried: Updating the BIOS Replacing the power supply cable Inserting it at different angles Turning it off and on again Swearing at it Twisting it while inserting it So, is there a workaround somehow? I'd like to avoid taking out my soldering kit and risking permanently damaging expensive equipment if that's allright. I'm hoping for a software solution. Added: The exact model is a Del Inspirion N5010

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  • How can I configure the touchpad and keyboard settings on a Dell Inspiron 5110?

    - by Robik
    I am using ubuntu 11.10. I want the following 3 things: I have dell inspiron 5110 laptop. There is button at the top right corner of laptop which can be used for turning the screen off. It works in windows but it does not work in ubuntu 11.10. Even in the manual of the laptop, it the button is supported only in windows. Is there a way to activate it in ubuntu 11.10? Some of the keys like: "break" etc. are missing. Can I use other keys (or combinations of other keys) to function as those missing keys? In the program, "mouse and touchpad", there is no tab for touchpad. I want to enable vertical and horizontal scrolling. How do I do that? The command: xinput list shows Virtual core pointer id=2 [master pointer (3)] ? ? Virtual core XTEST pointer id=4 [slave pointer (2)] ? ? PS/2 Generic Mouse id=13 [slave pointer (2)] ? Virtual core keyboard id=3 [master keyboard (2)] ? Virtual core XTEST keyboard id=5 [slave keyboard (3)] ? Power Button id=6 [slave keyboard (3)] ? Video Bus id=7 [slave keyboard (3)] ? Video Bus id=8 [slave keyboard (3)] ? Power Button id=9 [slave keyboard (3)] ? Sleep Button id=10 [slave keyboard (3)] ? Laptop_Integrated_Webcam_HD id=11 [slave keyboard (3)] ? AT Translated Set 2 keyboard id=12 [slave keyboard (3)] ? Dell WMI hotkeys Please help!!

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  • How do I replace the screen of a Dell Ispiron 1545?

    - by Ajus10
    I got a new screen for a Dell Inspiron 1545. The old screen says Dell Inspiron 1545 LP156WH1 (TL)(C1?) HD and the new one says Dell Inspiron 1545 LP156WH1 (TL)(C1?) LCD Does that make a difference? All I can get to work on the new screen is the backlight. The old screen had a crack. Now when I plug the old one in, it will not turn on at all. Could I have blown the inverter or messed up the cable?

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  • Dell eSATAp not working with some SATA disks

    - by pistache
    I have a Dell Inspiron XPS 15 (L502X) laptop, with an eSATAp port. I also have a Western Digital 1TB 3"5 SATA drive, that I'd like to use with the laptop. I bought a eSATAp <- SATA 22-pin cable (from Delock). When I use this cable my 3"5 HDD does NOT power up, no spin up. I thought that it's just this HDD taking too much power from the motherboard. However, I tested too with my 2"5 SATA HDD and it works successfully. Now the weird thing is that this 2"5 HDD takes 1.1A at 5V, and that the 3"5 HDD takes 0.7A at 5V. I don't understand why it can't work. Is there anything I could do for it to work ? What is really the problem ? Thanks for your help, Hugo

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  • Three native monitors on Dell OptiPlex 9010

    - by matthewk
    http://www.dell.com/uk/business/p/optiplex-9010/pd says: Configure your workspace the way you want it with support for up to three native monitors via DP/DP/VGA ports. So I ordered one, and have connected three monitors, but I can only enable two at a time. It can be both of the ones connected by DisplayPort, or one of the ones connected by DisplayPort and the one connected by VGA. Does anyone know whether it really is possible to enable all three at once, and if so, how?

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  • Dell R510 can i go from E5620 to X5690

    - by NJinPHX
    I have a Dell R510 used for a SQl server. Can I go from E5620 to X5690? They are both in the same Intel Xeon 5600 series. But the i did not know if a X (Performance) is interchangeable E (Mainstream). If not then the fastest upgrade i can make will be to another E. thx Intel® Xeon® Processor E5620 (Current) http://ark.intel.com/products/47925 Intel® Xeon® Processor X5690 (Proposed Upgrade) http://ark.intel.com/products/52576 Intel® Xeon® Processor E5649 (Fall back Upgrade) (cant post link)

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  • Dell Poweredge 2650 RAC Issue

    - by Ryanteck
    I just got a second hand Dell Poweredge 2650 and its working fine. I can access the embedded remote access controller via the Racadm.exe tool (Under wine) but the web based version of it (Which I would prefer to use) has an SSL certificate error. I select continue I know there are risks ect and java starts up. It then gives me the error failed to validate certificate the application will not be executed Is there any way to be able to fix this? *Update Full java error output @ http://paste.ubuntu.com/6352862/

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  • Dirty Cache Dell Equallogic Storage Array

    - by Jermal Smith
    has anyone ever run into a dirty cache issue with a Equallogic SAN. Even after replacement of the controller cards in the Equallogic Storage Array fails offline with a dirty cache. I have listed steps here on my blog to bring the SAN online again, however this is not the best solution as it continues to fail. http://jermsmit.com/dirty-cache-dell-equallogic-storage-array/ If you have any info on this please share. Thanks, Jermal

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