iPhone backup & restore does not restore our app's data on rare occasions
- by Michael Waterfall
We have an iPhone app with several thousand users, and we've had one or two users saying that after a full backup & restore procedure within iTunes, the data for our app was lost.
All the data (photos & SQLite DB) are stored in the documents area of the app. I've tested this thoroughly with our devices and it works absolutely fine.
Can anyone think of a reason for this, or has anyone experienced this before?