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  • cVidya’s MoneyMap Achieves Oracle Exadata Optimized Status

    - by Javier Puerta
    cVidya's MoneyMap running on Oracle Exadata provides extreme performance, including 4x-16x improvement in high data load rates, 4x faster data transformation and reconciliation, and query speeds - from a 2.5 billion record index –  improved from hours to few seconds! The MoneyMap solution enables operators to reconcile information from all network, operations and business support systems and through an on-going automated process, it detects problem areas which impact profitability as a result of revenue leakage, data inconsistencies or resources that are not being used efficiently. Once detected, MoneyMap provides tools to promptly correct and manage the problems to achieve profit maximization Learn more here.

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  • Calling Customer Service Leaders

    - by Charles Knapp
    and by Suzy Meriwether The Customer Service Leader is under greater pressure today than ever before. With rapid adoption of new communication technologies and devices by customers, customer expectations are on the rise and social media provides a venue to share their experiences. To respond to these industry change drivers, Customer Service Leaders need to deliver a superior customer experience, achieve operational excellence, and transform their service organization. Oracle is hosting a series of evening seminars to discuss these drivers and how to improve efficiency within the service organization while treating every interaction as an opportunity to deliver superior customer experiences and increase revenue throughout the entire customer lifecycle. • Miami – November 7th @ Marlins Park – Call to register: 1-800-820-5592 x 10996 • Dallas – November 8th @ Cowboys Stadium – Call to register: 1-800-820-5592 x 11016 • Philadelphia – November 13th @ Rodin Museum – Call to register: 1-800-820-5592 x 11013 Be sure to mention you heard about this event from the Oracle CX Blog. I hope to see you there.

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  • The Path to Best-In-Class Service Business Performance

    - by Charles Knapp
    What would it matter to offer your customers best-in-class service and support experiences? According to a new study, best-in-class companies enjoy margins that are nearly double the average, retain almost all of their customers each year, deliver annual revenue growth that is six greater than average, and realize cost decreases rather than increases! What does it take to become best in class? Some of the keys are: Engage customers effectively and consistently across all channels Focus on mobility to improve reactive service performance Continue to transition from primarily reactive to proactive and predictive service performance Build the support structure for new services and service contracts Construct an engaged service delivery team Join the Aberdeen Group, Oracle, Infosys, and Hyundai Capital as we highlight the key stages in the service transformation journey and reveal how Best-in-Class organizations are equipping themselves to thrive in this new era of service. Please join us for "Service Excellence and the Path to Business Transformation" -- this Thursday, October 25, 8:00 AM PDT | 11:00 AM EDT | 3:00 PM GMT | 4:00 PM BST.

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  • Advantages of Search Engine-Friendly Websites

    For every webmaster, System Engine Optimization or SEO only means one thing - tailoring web content to attract more search engine-driven traffic to his website. The higher the rank of a website in the search engine results, the more traffic it gets. Improving the rank of a website means it will have more chances of being visited by more readers and people who may become potential clients or sources of revenue. Regardless of what services or products may be offered, it is essential for for the site to be search engine-friendly as statistics show over 95% of traffic are driven by search engines.

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  • Successful business proposal; How to negotiate with employer for bonuses on the project [on hold]

    - by user870018
    I'm the lone programmer at a small business which is falling head-over-heels for a website proposal I wrote on a project they were considering. Next week is the company meeting where it will be formally presented to the owners, and if the project is accepted it could become a (relatively) huge revenue stream when finished. Despite all the buzz I have no financial stake in the success or failure of the project. I know I haven't been profitable and they can't pay me what I should be making. I'm also the only non-management employee with no way to earn a bonus, despite having one of the most demanding jobs in the office. I'd like to know if there's any resources or advice for programmers or employees to negotiate and get invested in a projects success. Just a way to guarantee if I prove my worth I can move up a rung or two.

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  • Which countries have suitable laws for game development companies? [on hold]

    - by yoni0505
    Which countries are most suitable for game companies? By suitable I mean: Their laws let the business be more profitable. (for example: low taxes) Have less bureaucracy. (for example: creating a company, employment laws) Living there isn't expensive. (for example: rent and food prices) etc... In short - maximum revenue with minimum overhead. What other things do I have to consider when choosing the place to be in? Are there any articles about this subject? (I couldn't find any)

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  • Positioning 1px off in Safari/Mac but works on Safari/Windows

    - by McGirl
    I'm beating my head against a wall on this one; the logo image ("It's All About Revenue") shifts up by one pixel in Safari on Mac, but renders correctly in all other browser/OS combinations I've been able to test. Does anyone have any ideas on why this might be? Here's the site: http://blog.eloqua.com/ Thanks in advance for your help!

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  • Fmylife javascript copy-paste into link

    - by davezor
    Fmylife.com has a nifty feature that when you copy the text from a post, it actually copies a LINK (html) so that when you paste it into your email/facebook/instant messenger/twitter/whatever it automatically will link to the post, giving them more traffic and more page views and more ad revenue, etc. I looked into their javascript files but can't seem to find how they do it. How would one go about copying this behavior?

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  • Construct a Netflix Affiliate URL to a search result page?

    - by Felix
    I have a Netflix Affiliate account, but I don't want to direct users to the homepage for them to create an account, I want to direct them to a search result page. The reason for this is that on our site we have lots of titles but they can't be reliably linked to a single Netflix result programmatically, so we would prefer if we could direct users to a search page, and if the user signs up, get the revenue. Is this possible? I find the whole Netflix-Affiliate-but-Google-Affiliate scheme a bit daunting.

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  • Google Chart Number formatting

    - by MizAkita
    I need to format my pie and column charts to show the $ and comma in currency format ($###,###) when you hover over the charts. Right now, it is displaying the number and percentage but the number as #####.## here is my code. Any help would be appreciated. // Load the Visualization API and the piechart package. google.load('visualization', '1.0', {'packages':['corechart']}); // Set a callback to run when the Google Visualization API is loaded. google.setOnLoadCallback(drawChart); var formatter = new google.visualization.NumberFormat({ prefix: '$' }); formatter.format(data, 1); var options = { pieSliceText: 'value' }; // Callback that creates and populates a data table, // instantiates the pie chart, passes in the data and // draws it. function drawChart() { // REVENUE CHART - Create the data table. var data4 = new google.visualization.DataTable(); data4.addColumn('string', 'Status'); data4.addColumn('number', 'In Thousands'); data4.addRows([ ['Net tution & Fees', 213.818], ['Auxiliaries', 30.577], ['Government grants/contracts', 39.436], ['Private grants/gifts', 39.436], ['Investments', 10.083], ['Clinics', 14.353], ['Other', 5.337] ]); // EXPENSES CHART - Create the data table. var data5 = new google.visualization.DataTable(); data5.addColumn('string', 'Status'); data5.addColumn('number', 'Amount'); data5.addRows([ ['Instruction', 133.868], ['Sponsored Progams', 34.940], ['Auxiliaries', 30.064], ['Academic Support', 25.529], ['Depreciation & amortization', 18.548], ['Student Services', 22.626], ['Plant operations & maintenance', 18.105], ['Fundraising', 13.258], ['Geneal Administration', 11.628], ['Interest', 6.846], ['Student Aid', 1.886], ]); // ENDOWMENT CHART - Create the data table. var data6 = new google.visualization.DataTable(); data6.addColumn('string', 'Status'); data6.addColumn('number', 'In Millions'); data6.addRows([ ['2010', 178.7], ['2011', 211.693], ['2012', 199.3] ]); // Set REVENUE chart options var options4 = { is3D: true, fontName: 'Arial', colors:['#AFD8F8', '#F6BD0F', '#8BBA00', '#FF8E46', '#008E8E', '#CCCCCC', '#D64646', '#8E468E'], 'title':'', 'width':550, 'height':250}; // Set EXPENSES chart options var options5 = { is3D: true, fontName: 'Arial', colors:['#AFD8F8', '#F6BD0F', '#8BBA00', '#FF8E46', '#008E8E', '#CCCCCC', '#D64646', '#8E468E'], 'title':'', 'width':550, 'height':250}; // Set ENDOWMENT chart options var options6 = { is3D: true, fontName: 'Arial', colors:['#AFD8F8', '#F6BD0F', '#8BBA00', '#FF8E46', '#008E8E', '#CCCCCC', '#D64646', '#8E468E'], 'title':'', 'width':450, 'height':250}; // Instantiate and draw our chart, passing in some options. var chart4 = new google.visualization.PieChart(document.getElementById('chart_div4')); chart4.draw(data4, options4); var chart5 = new google.visualization.PieChart(document.getElementById('chart_div5')); chart5.draw(data5, options5); var chart6 = new google.visualization.ColumnChart(document.getElementById('chart_div6')); chart6.draw(data6, options6);}

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  • How to reconcile my support of open-source software and need to feed and house myself?

    - by Guzba
    I have a bit of a dilemma and wanted to get some other developers' opinions on it and maybe some guidance. So I have created a 2D game for Android from the ground up, learning and re factoring as I went along. I did it for the experience, and have been proud of the results. I released it for free as ad supported with AdMob not really expecting much out of it, but curious to see what would happen. Its been a few of months now since release, and it has become very popular (250k downloads!). Additionally, the ad revenue is great and is driving me to make more good games and even allowing me to work less so that I can focus on my own works. When I originally began working on the game, I was pretty new to concurrency and completely new to Android (had Java experience though). The standard advice I got for starting an Android game was to look at the sample games from Google (Snake, Lunar Lander, ...) so I did. In my opinion, these Android sample games from Google are decent to see in general what your code should look like, but not actually all that great to follow. This is because some of their features don't work (saving game state), the concurrency is both unexplained and cumbersome (there is no real separation between the game thread and the UI thread since they sync lock each other out all the time and the UI thread runs game thread code). This made it difficult for me as a newbie to concurrency to understand how it was organized and what was really running what code. Here is my dilemma: After spending this past few months slowly improving my code, I feel that it could be very beneficial to developers who are in the same position that I was in when I started. (Since it is not a complex game, but clearly coded in my opinion.) I want to open up the source so that others can learn from it but don't want to lose my ad revenue stream, which, if I did open the source, I fear I would when people released versions with the ad stripped, or minor tweaks that would fragment my audience, etc. I am a CS undergrad major in college and this money is giving me the freedom to work less at summer job, thus giving me the time and will to work on more of my own projects and improving my own skills while still paying the bills. So what do I do? Open the source at personal sacrifice for the greater good, or keep it closed and be a sort of hypocritical supporter of open source?

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  • Help needed on resolving a string into MDX expression

    - by excel_newbie
    The string is stored in a parameter. Say, @FiscalPeriod = "[Date].[Fiscal Dates].[Fiscal Quarter]" Now, I need to use the parameter as SELECT Measures.[Revenue] ON 0, CLOSINGPERIOD("Parameter Here") ON 1 FROM [Sales] STRTOMEBER function gives error because it is looking for a member at the leaf left such as [Date].[Fiscal Dates].[Fiscal Quarter].&[Q1 - 2009] How can I resolve the string into the mdx expression to use it with closing period??

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  • Excel function advanced filter

    - by Adam
    I have a list of sales people and a list of their sale revenues in two separate columns. How do I use an advanced filter or other sorting means to find the max of the sale revenue column and then have the formula output be the corresponding sales person?

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  • 15 Kasim 2012 Oracle Day

    - by TUFEKCIOGLU,FATIH
       15.Kasim'da Harbiye Istanbul Kongre Merkezi'nde düzenlenecek Oracle Day'e ait etkinlik bilgileri : Oracle Day etkinlik bilgileri için tiklayiniz    En Son Teknolojiden Faydalanin: Inovasyona ve Rekabete Zaman Birakin 15 Kasim 2012 Bulut Bilisim, Mobilite, Sosyal Medya ve Büyük Veri, bildigimiz dünyayi yeniden tanimliyor. Bu teknolojileri kurumuna ilk getirenlerden biri olun; daha hizli yeni ürün ve hizmet gelistirme, müsteri deneyimini iyilestirme ve yeni inovatif is modellerini hayata geçirme firsati yakalayarak rekabetteki konumunuzu güçlendirin. Oracle ve is ortaklari bu noktada size, teknolojik yenilikleri kurumunuza uyarlamanizda yardim ederken, sizin de piyasadaki degisimlerden rakiplerinizden önce avantaj elde etmenizi saglar. Oracle'in, birlikte çalismak için tasarlanmis olan yazilim ve donanimlarda en yeni teknolojileri kullanarak, bilgi teknolojilerini nasil sadelestirdigini ögrenmek için Oracle Day'de bize katilin. Oracle Day'de: Oracle'in Bulut Bilisim, Büyük Veri, Sosyal Medya, is uygulamalari çözümleri hakkinda bilgi edinme, Basarili is dönüsümleri hakkinda örnek basari hikayelerini dinleme, Sizinle ayni zorluklari tecrübe eden sektör çalisanlariyla biraraya gelme, Oracle uzmanlari ve is ortaklari ile tanisma ve yeni ürün tanitimlarini izleme, Oracle OpenWorld'den en yeni ürün bilgilerini edinme firsatini kaçirmayin... Saygilarimizla, Oracle Türkiye Hemen Kaydolun! Platin Sponsor Istanbul Kongre Merkezi Taskisla Caddesi Harbiye 34367 Istanbul / Türkiye 15 Kasim 2012, Persembe 08:30 - 18:30 LCV: [email protected] oracle.com/oracleday Bizi takip edin: #oracleday   Oracle Is Ortagi Müsteri Basari Hikayesi TROUG Sunum Ingilizce'dir  Günün Ajandasi 08:45-09:30 Kayit 09:30-10:00 Hos Geldiniz Filiz Dogan, Genel Müdür, Oracle Türkiye 10:00-10:30 Navigating Complexity by Simplifying I.T. Andrew Mendelsohn, Kidemli Baskan Yardimcisi, Oracle Veritabani Sunucu Teknolojileri, Oracle           10:30-11:00 Dönüsümsel Bulut Yolculugu Ilker Kuruöz, CIO, Turkcell 11:00-11:20 Yeni Dönemde Veri Merkezlerinin Olmazsa Olmazlari Yalim Eristiren, Genel Müdür Yardimcisi, Intel 11:20-11:30 Slimfit Feyza Narli, Is Çözümleri Direktörü, Innova 11:30-12:00 Java ile Inovasyon Cuma Yigit, Teknik Mimar, Etiya Yusuf Tok, Java Grup Yöneticisi, OBSS Ersun Engel, Satis Müdürü, Oracle 12:00-12:10  Kahve Molasi       1. SALON 2. SALON 3. SALON 4. SALON 5. SALON 6. SALON 7. SALON 8. SALON 9. SALON 10. SALON   Müsteri Deneyimi: Çalisaninizi Yetkinlestirin. Markanizi Güçlendirin. Is Süreçlerinde Degisim Daha Fazla Veri, Daha Hizli Sonuç: Isinizi Analitik Çözümlerle Güçlendirin Peki Ama Nasil? Bulut Uygulayicilari için Çözüm Haritasi Is Uygulamalarinizda Inovasyonun Gücünü Kullanin Yeni Nesil Veri Merkezi ile BT'nin Gücünü Ortaya Çikartin Oracle & Is Ortaklari Çözümleri - Basari Hikayeleri I Oracle & Is Ortaklari Çözümleri - Basari Hikayeleri II Oracle Finansal Hizmetler - Core Banking and Analytical Solutions Oracle User Group (TROUG) 12:10-12:40 Müsteri Deneyimi: Çalisaninizi Yetkinlestirin. Markanizi Güçlendirin. Tekfen Ceyhan Çelik Fabrikasi Maliyet Yönetimi ve Üretim Takibi Daha Fazla Veriyle, Daha Hizli Hareket: Yaraticiligi Aksiyonla Güçlendirme Architect Your Cloud: A Blueprint for Cloud Builders Technology Strategies that Drive Business Excellence: Get Social. Be Mobile. Run Cloud. Yeni Nesil Veri Merkezi ile BT'nin Gücünü Ortaya Çikartin Innovate with Oracle - Virtual Banking and Self Service Channels What's Next for Oracle Database?   Oracle Innova Oracle Oracle Oracle Oracle Oracle Oracle 12:40-13:40 Ögle Yemegi 13:40-14:10 Uygulamalariniz Artik Bulutta 21. Yüzyilda Finans: Potansiyeli Kullanin - Sonuçlara Ulasin! "Düsünce Hizinda" Intel Islemcili Oracle Büyük Veri ve Is Analitigi Çözümleri Deniz Seviyesinden Bulutlara I CRM'inizi Sosyallestirin: Telaura Sosyal CRM Yeni Nesil Veri Merkezinde Trend: Sadelik Abone Bilgi Yönetim Sistemi (ABYS) Yüksek Oracle Veri Tabani Performansi - Oracle Veri Tabani Oracle Veri Depolama Sistemi ile Entegre Oldugunda Sigortacilikta Finansal Transformasyon ve Entegre Veri Ambari Çözümleri SQL/PLSQL Yeni Özellikler   Oracle Oracle Intel Oracle Etiya Oracle Inspirit Oracle Oraturk TROUG 14:10-14:20  Kahve Molasi 14:20-14:50 Satis ve Pazarlamada Sosyal Mecralar Müsteri Basari Hikayeleri Paneli: Degisim Yolculugu ve Sonuçlari Tukas'in Analitik Yolculugu Deniz Seviyesinden Bulutlara II Loupe: IP Tabanli Servisler için Proaktif Izleme Veri Merkezinizdeki Riskleri Ortadan Kaldirin Oracle iAS to WebLogic Migrasyonu Oracle ZFS Storage Appliance - Turkcell Deneyimleri Analytical Transformation - Risk and Finance Together to Address the Regulatory Changes Today and Tomorrow Veri Madenciligi Veritabaninda Yapilir: Uygulamalariyla Oracle R Enterprise ve Oracle Data Mining Opsiyonu   Oracle Akbank, Teknosa, Dogus Holding, Ceynak Gtech Oracle Netas Oracle OBSS Turkcell&Gantek Oracle TROUG 14:50-15:00  Kahve Molasi 15:00-15:30 Yetenek Yönetiminde Entegre Çözümler: Taleo ile Ise Alim Artik Daha Kolay Müsteri Basari Hikayeleri Paneli: Degisim Yolculugu ve Sonuçlari Büyük Veri & Exalytics - Exadata'nin Gelecek Rotasi - Bütünlesik (Engineered) Sistemler'de Ücretsiz Platin Hizmetleri Aksigorta Oracle ATS (Application Testing Suite) ile Uygulamalarini Nasil Test Ediyor? Üstün Performans ve Esneklik ile Servis Seviyenizi Arttirin Akilli Belediyecilik Uygulamalarinda Oracle BPM ile Süreç Yönetimi Teyp ile Uçtan Uca Yedekleme Çözümleri Connecting with Customers to Enhance Revenue Generation: Unleashing the Power of an Enterprise Revenue Management and Billing Solution Günümüzün Uygulama Mimarisi Sorunlari ve Çözüm Önerileri   Oracle Akbank, Teknosa, Dogus Holding, Ceynak Oracle Oracle Aksigorta Oracle Sampas Remivac Oracle TROUG 15:30-15:40  Kahve Molasi 15:40-16:10 JD Edwards Yeni Sürüm ile Satis Agi Yönetimi Oracle Policy Automation ile Türkçe Merkezi Is Kurallari Yönetimi Oracle BI ile Kurumsal Karne Çözümleri Turkcell Süperbulut ile Yazilim Artik Hizmetinizde Bütünlesik (Engineered) Sistemler Artik SAP Müsterilerinde de Fark Yaratiyor Yeni Nesil Veri Merkezi Olusturma: Denenmis ve Ispatlanmis Yöntemler Türk Telekom SOA Projesi Basari Hikayesi Yapi Kredi Sigorta Uygulamalarinda Son Kullanici Deneyimini Nasil Izliyor? 2013 NFC Trendleri Karagöz ile Hacivat Veri Tabaninda   TupperWare & Akademi Danismanlik Oracle Oracle Turkcell Oracle Oracle Türk Telekom Yapi Kredi Sigorta Smartsoft TROUG 16:10-16:20  Kahve Molasi 16:20-16:50 Tutarli, Tekil Veriye Yolculuk: Oracle Ana Veri Yönetimi Turkcell/Superonline'da Varlik Yönetimi Her Tür Verinin Endeca ile Rahat Analizi Bulut Bilisim'de Güvenlik Nasil Saglanir? Rekabette Kazanmak: GoldenGate ile Dogru Kararlari Rakiplerinizden Önce Verin. Veri Merkeziniz için Bulut Altyapi Stratejileri Oracle Orkestrasi: Çok Sesli Yönetime Kulak Verin Lojistik Zekasi / Horoz Lojistik Basari Hikayesi Bütünlesik Sistemler (Engineered Systems) ile Yüksek Performansli Java Uygulamalari International Growth - Helping the Banks Standardize Overseas Operations Oracle Big Data   Oracle Turkcell Oracle Oracle Oracle Oracle Kora & Horoz Lojistik Oracle Oracle TROUG 16:50-18:30  Kokteyl     Eger bir kamu kurumunun/kurulusunun çalisani veya görevlisi iseniz, bu etkinlige iliskin önemli etik kurallara iliskin bilgi için lütfen buraya tiklayiniz Copyright 2012, Oracle and/or its affiliates. All rights reserved. Bize Ulasin | Yasal Uyarilar | Gizlilik Beyani

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  • Why It Is So Important to Know Your Customer

    - by Christie Flanagan
    Over the years, I endured enough delayed flights, air turbulence and misadventures in airport security clearance to watch my expectations for the air travel experience fall to abysmally low levels. The extent of my loyalty to any one carrier had more to do with the proximity of the airport parking garage to their particular gate than to any effort on the airline’s part to actually earn and retain my business. That all changed one day when I found myself at the airport hoping to catch a return flight home a few hours earlier than expected, using an airline I had flown with for the first time just that week.  When you travel regularly for business, being able to catch a return flight home that’s even an hour or two earlier than originally scheduled is a big deal. It can mean the difference between having a normal evening with your family and having to sneak in like a cat burglar after everyone is fast asleep. And so I found myself on this particular day hoping to catch an earlier flight home. I approached the gate agent and was told that I could go on standby for their next flight out. Then I asked how much it was going to cost to change the flight, knowing full well that I wouldn’t get reimbursed by my company for any change fees. “Oh, there’s no charge to fly on standby,” the gate agent told me. I made a funny look. I couldn’t believe what I was hearing. This airline was going to let my fly on standby, at no additional charge, even though I was a new customer with no status or points. It had been years since I’d seen an airline pass up a short term revenue generating opportunity in favor of a long term loyalty generating one.  At that moment, this particular airline gained my loyal business. Since then, this airline has had the opportunity to learn a lot about me. They know where I live, where I fly from, where I usually fly to, and where I like to sit on the plane. In general, I’ve found their customer service to be quite good whether at the airport, via call center and even through social channels. They email me occasionally, and when they do, they demonstrate that they know me by promoting deals for flights from where I live to places that I’d be interested in visiting. And that’s part of why I’m always so puzzled when I visit their website.Does this company with the great service, customer friendly policies, and clean planes demonstrate that they know me at all when I visit their website? The answer is no. Even when I log in using my loyalty program credentials, it’s pretty obvious that they’re presenting the same old home page and same old offers to every single one of their site visitors. I mean, those promotional offers that they’re featuring so prominently  -- they’re for flights that originate thousands of miles from where I live! There’s no way I’d ever book one of those flights and I’m sure I’m not the only one of their customers to feel that way.My reason for recounting this story is not to pick on the one customer experience flaw I've noticed with this particular airline, in fact, they do so many things right that I’ll continue to fly with them. But I did want to illustrate just how glaringly obvious it is to customers today when a touch point they have with a brand is impersonal, unconnected and out of sync. As someone who’s spent a number of years in the web experience management and online marketing space, it particularly peeves me when that out of sync touch point is a brand’s website, perhaps because I know how important it is to make a customer’s online experience relevant and how many powerful tools are available for making a relevant experience a reality. The fact is, delivering a one-size-fits-all online customer experience is no longer acceptable or particularly effective in today’s world. Today’s savvy customers expect you to know who they are and to understand their preferences, behavior and relationship with your brand. Not only do they expect you to know about them, but they also expect you to demonstrate this knowledge across all of their touch points with your brand in a consistent and compelling fashion, whether it be on your traditional website, your mobile web presence or through various social channels.Delivering the kind of personalized online experiences that customers want can have tremendous business benefits. This is not just about generating feelings of goodwill and higher customer satisfaction ratings either. More relevant and personalized online experiences boost the effectiveness of online marketing initiatives and the statistics prove this out. Personalized web experiences can help increase online conversion rates by 70% -- that’s a huge number.1  And more than three quarters of consumers indicate that they’ve made additional online purchases based on personalized product recommendations.2Now if only this airline would get on board with delivering a more personalized online customer experience. I’d certainly be happier and more likely to spring for one of their promotional offers. And by targeting relevant offers on their home page to appropriate segments of their site visitors, I bet they’d be happier and generating additional revenue too. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  ***** If you're interested in hearing more perspectives on the benefits of demonstrating that you know your customers by delivering a more personalized experience, check out this white paper on creating a successful and meaningful customer experience on the web.  Also catch the video below on the business value of CX in attracting new customers featuring Oracle's VP of Customer Experience Strategy, Brian Curran. 1 Search Engine Watch 2 Marketing Charts

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  • Evaluating Solutions to Manage Product Compliance? Don't Wait Much Longer

    - by Kerrie Foy
    Depending on severity, product compliance issues can cause all sorts of problems from run-away budgets to business closures. But effective policies and safeguards can create a strong foundation for innovation, productivity, market penetration and competitive advantage. If you’ve been putting off a systematic approach to product compliance, it is time to reconsider that decision, or indecision. Why now?  No matter what industry, companies face a litany of worldwide and regional regulations that require proof of product compliance and environmental friendliness for market access.  For example, Restriction of Hazardous Substances (RoHS) is a regulation that restricts the use of six dangerous materials used in the manufacture of electronic and electrical equipment.  ROHS was originally adopted by the European Union in 2003 for implementation in 2006, and it has evolved over time through various regional versions for North America, China, Japan, Korea, Norway and Turkey.  In addition, the RoHS directive allowed for material exemptions used in Medical Devices, but that exemption ends in 2014.   Additional regulations worth watching are the Battery Directive, Waste Electrical and Electronic Equipment (WEEE), and Registration, Evaluation, Authorization and Restriction of Chemicals (REACH) directives.  Additional evolving regulations are coming from governing bodies like the Food and Drug Administration (FDA) and the International Organization for Standardization (ISO). Corporate sustainability initiatives are also gaining urgency and influencing product design. In a survey of 405 corporations in the Global 500 by Carbon Disclosure Project, co-written by PwC (CDP Global 500 Climate Change Report 2012 entitled Business Resilience in an Uncertain, Resource-Constrained World), 48% of the respondents indicated they saw potential to create new products and business services as a response to climate change. Just 21% reported a dedicated budget for the research. However, the report goes on to explain that those few companies are winning over new customers and driving additional profits by exploiting their abilities to adapt to environmental needs. The article cites Dell as an example – Dell has invested in research to develop new products designed to reduce its customers’ emissions by more than 10 million metric tons of CO2e per year. This reduction in emissions should save Dell’s customers over $1billion per year as a result! Over time we expect to see many additional companies prove that eco-design provides marketplace benefits through differentiation and direct customer value. How do you meet compliance requirements and also successfully invest in eco-friendly designs? No doubt companies struggle to answer this question. After all, the journey to get there may involve transforming business models, go-to-market strategies, supply networks, quality assurance policies and compliance processes per the rapidly evolving global and regional directives. There may be limited executive focus on the initiative, inability to quantify noncompliance, or not enough resources to justify investment. To make things even more difficult to address, compliance responsibility can be a passionate topic within an organization, making the prospect of change on an enterprise scale problematic and time-consuming. Without a single source of truth for product data and without proper processes in place, ensuring product compliance burgeons into a crushing task that is cost-prohibitive and overwhelming to an organization. With all the overhead, certain markets or demographics become simply inaccessible. Therefore, the risk to consumer goodwill and satisfaction, revenue, business continuity, and market potential is too great not to solve the compliance challenge. Companies are beginning to adapt and even thrive in today’s highly regulated and transparent environment by implementing systematic approaches to product compliance that are more than functional bandages but revenue-generating engines. Consider partnering with Oracle to help you address your compliance needs. Many of the world’s most innovative leaders and pioneers are leveraging Oracle’s Agile Product Lifecycle Management (PLM) portfolio of enterprise applications to manage the product value chain, centralize product data, automate processes, and launch more eco-friendly products to market faster.   Particularly, the Agile Product Governance & Compliance (PG&C) solution provides out-of-the-box functionality to integrate actionable regulatory information into the enterprise product record from the ideation to the disposal/recycling phase. Agile PG&C makes it possible to efficiently manage compliance per corporate green initiatives as well as regional and global directives. Options are critical, but so is ease-of-use. Anyone who’s grappled with compliance policy knows legal interpretation plays a major role in determining how an organization responds to regulation. Agile PG&C gives you the freedom to configure product compliance per your needs, while maintaining rigorous control over the product record in an easy-to-use interface that facilitates adoption efforts. It allows you to assign regulations as specifications for a part or BOM roll-up. Each specification has a threshold value that alerts you to a non-compliance issue if the threshold value is exceeded. Set however many regulations as specifications you need to make sure a product can be sold in your target countries. Another option is to implement like one of our leading consumer electronics customers and define your own “catch-all” specification to ensure compliance in all markets. You can give your suppliers secure access to enter their component data or integrate a third party’s data. With Agile PG&C you are able to design compliance earlier into your products to reduce cost and improve quality downstream when stakes are higher. Agile PG&C is a comprehensive solution that makes product compliance more reliable and efficient. Throughout product lifecycles, use the solution to support full material disclosures, efficiently manage declarations with your suppliers, feed compliance data into a corrective action if a product must be changed, and swiftly satisfy audits by showing all due diligence tracked in one solution. Given the compounding regulation and consumer focus on urgent environmental issues, now is the time to act. Implementing an enterprise, systematic approach to product compliance is a competitive investment. From the start, Agile Product Governance & Compliance enables companies to confidently design for compliance and sustainability, reduce the cost of compliance, minimize the risk of business interruption, deliver responsible products, and inspire new innovation.  Don’t wait any longer! To find out more about Agile Product Governance & Compliance download the data sheet, contact your sales representative, or call Oracle at 1-800-633-0738. Many thanks to Shane Goodwin, Senior Manager, Oracle Agile PLM Product Management, for contributions to this article. 

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  • Mobile Java, shiny and new: Nokia Asha and Nokia SDK 2.0

    - by terrencebarr
    Nokia has announced a series of new S40 phones called “Asha” – mass-market devices with smart-phone features: Good-sized touch screens, 1 GHz processors, WiFi connectivity, social networking integration, and more. Prices starting around €60 retail. In case you don’t know, the S40 series is built on Java ME and has a huge deployed base in many parts of the world where price/performance is critical. Along with the new phones, Nokia is also making available the new Nokia SDK 2.0 for Java (beta), which enables developers to build rich Java applications with multi-touch, sensor support, an improved Maps API, and the Lightweight UI Toolkit (LWUIT) (more API & tools details). Furthermore, there is a host of developer information, the remote device access service, and even a porting guide to help you port your Android app to the new Asha platform. Last, but not least: More and better options to monetize your applications. Nokia has enabled in-app advertising and in-app purchasing, and improved the way applications can be discovered by customers. Nokia has seen downloads from the Nokia app store rise by 63%, now totaling billions. From what I’m hearing, the revenue opportunities on S40 for developers are often way better than what is typical for other smart-phone platforms (where competition is huge and consumers are fickle). Cheers, – Terrence Filed under: Mobile & Embedded Tagged: Asha Series, Java ME, Java ME SDK, Mobile Java, monetization, Nokia, S40

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  • Oracle Cloud Services Referral Program… Now Available!

    - by Kristin Rose
    The sky is falling, the sky is falling! Oh wait, it’s not the sky, it’s the Oracle Cloud Services Referral Program! This partner program was announced at Oracle OpenWorld 2012, and is now readily available to any Oracle PartnerNetwork member. In fact you can learn all about this program by simply visiting our Oracle Cloud Knowledge Zone. Just as a puffy cumulus should, Oracle Cloud Services are included in the Oracle Cloud Services Referral Partner program. Partners can start to capitalize on the growing demand for Cloud solutions with little investment through Oracle Cloud Services Referral Partner program, or choose to get Specialized. Have a look at all that is available below! Cloud Builder - a Specialization ideally suited for systems integrator and service providers creating private and hybrid cloud solutions with Oracle’s broad portfolio of cloud optimized hardware and software products. Learn more in this video of as part of a series of OPN PartnerCasts. Join the Cloud Builder KnowledgeZone to get started. Oracle Cloud Referral - for VARs or partners seeking to generate revenue with the Oracle Cloud. This program rewards partners referring Oracle Cloud opportunities to Oracle. Register your Oracle Cloud Referral. Oracle Cloud Specializations - provides partners with the expertise and skills to enable partner delivered RapidStart fixed-scope, consulting service packages for setup, configuration and deployment of Oracle Cloud software as a service. Cloud Resale - a resell program for partners to market, sell and deploy Oracle Cloud solutions. Available January 2013. And best of all, partners are already taking advantage of the referral opportunity for Oracle Cloud Services and are seeing tremendous success! Watch as Jeff Porter gives an overview of Oracle's Cloud Services, and be sure to check out the Cloud Computing Programs & Specializations FAQ’s for you, our partners! The Sky’s the Limit, The OPN Communications Team 

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  • How do you measure the value of your software?

    - by Mike
    Hi, One of the principles of agile is that you should measure working software: Working software is the primary measure of progress - 12 principles of Agile The thing is, while I can measure my software in terms of stories done, bugs squashed or the volume of defect reports decreasing, I'm stuck on how to measure the value of my software. If I use Mike Cohn as an example and his helping SalesForce.com deliver 500% more value to it's customers compared to the previous year* - how do I measure that increase? How do I measure where I am right now? Other metrics he uses are the number of features and the number of features per developer. This is something I could work out if my backlog was in good order and the stories were cut up by 'feature', but we're just starting out with Agile, so I need some way of working out what the value is we deliver now, then use a similar metric in say, six months, to see if we've increased our output. I've heard about measuring value of software by an uptick in revenue, or an increase in customer satisfaction (how would you measure that though?) but those increases could be attributed to anything in the company (sales, accounting, support) and not directly to the work my department is doing. So, how do you guys measure the value of your software and how did you start? Thanks, Mike *Succeeding With Agile - Mike Cohn

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  • Oracle Cloud Solutions at Cloud Expo West

    - by Gene Eun
    Oracle is proud to be the Platinum Sponsor at next week's Cloud Expo West in Santa Clara (Nov 4-7).  This is the third consecutive year that Oracle has been sponsoring Cloud Expo and each year our involvement and presence at the conference has grown. This year, we have a great lineup of sessions which I've listed below. If you’re attending Cloud Expo West, we'd love to have you attend our sessions that will show our thought leadership and leading solutions in the cloud. You should also swing by Booth #130 to see some of our latest cloud offerings firsthand. Date  Time  Session Title  Track  Room  Monday, Nov 4  3:00 pm - 3:45 pm Ten Myths of Cloud Computing - General Session All Tracks Ballroom A-H  Monday, Nov 4  5:10 pm - 5:55 pm Driving Recurring Revenue Streams Through Cloud Billing Cloud Computing and Big Data M1  Monday, Nov 4  5:10 pm - 5:55 pm An Introduction to Oracle's Cloud Application Marketplace Cloud Bootcamp Great America Room J  Tuesday, Nov 5  6:25 pm - 7:05 pm Delivering Database as a Service with Oracle Database 12c Deploying the Cloud Great America Room 2  Wednesday, Nov 6  5:35 pm - 6:20 pm Accelerating Your Journey to Self-Service IT Enterprise Cloud Computing B2  Thursday, Nov 7  1:35 pm - 2:20 pm Oracle's Strategy for Public Cloud Platform and Infrastructure Services Infrastructure Management | Virtualization M2 At Cloud Expo West, you'll get to learn about and experience the latest in Cloud and Big Data. If you're in Silicon Valley or the Bay Area and don't have a pass to Cloud Expo, no problem. Oracle is giving away FREE VIP Gold Passes! We would love to have you be our VIP guest. Just go to Oracle's Cloud Expo 2013 event registration page and follow the instructions to get your complimentary pass. Stay tuned to this blog and follow us on Twitter (@OracleCloudZone) during and after Cloud Expo for more of our insight and observations about this year's conference.

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  • Vision, Integration, Ability—Oracle is once again positioned as an E-Commerce Leader

    - by Jeri Kelley
    The new Gartner report is the fifth successive Magic Quadrant for E-Commerce to position Oracle as a leader. We’re proud of the result, but we’re not too surprised. Oracle Commerce’s functionality is uniquely aligned with a number of the major market trends Gartner describes in its report: from customers ‘expecting a seamless buying experience across all channels’, to organizations seeking to consolidate ‘B2B and B2C applications with a single underlying platform’. What we think sets Oracle Commerce apart Why are we a leader? We believe the key strengths of Oracle Commerce include: Outstanding Scalability and VersatilityOracle has a long and enviable track record of delivering B2B and B2C e-commerce solutions, and the Oracle Commerce solution supports a broad range of vertical industries – from retail to telecom, and manufacturing to distribution. Additionally, Oracle Commerce is engineered to scale simply and quickly to meet the changing needs of the enterprise. Oracle IntegrationOur commitment to seamless solutions integration allows customers to get the most from our ever evolving range of e-commerce and CX products—and deliver consistent, relevant, and personalized cross-channel buying experiences that drive customer satisfaction, and boost revenue. Experience and VisionOracle has a long and impressive history of delivering B2B and B2C e-commerce solutions to the world’s best brands. We’re constantly putting this experience to good use, and making our solutions even smarter. With powerful merchandising and business tools, and advanced promotions capabilities, Oracle Commerce is one of the most forward-thinking e-commerce solutions around. Read the reportYou can read Gartner’s full report here, or click here to find out more about our celebrated platform.

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  • Software Engineering Practices &ndash; Different Projects should have different maturity levels

    - by Dylan Smith
    I’ve had a lot of discussions at the office lately about the drastically different sets of software engineering practices used on our various projects, if what we are doing is appropriate, and what factors should you be considering when determining what practices are most appropriate in a given context. I wanted to write up my thoughts in a little more detail on this subject, so here we go: If you compare any two software projects (specifically comparing their codebases) you’ll often see very different levels of maturity in the software engineering practices employed. By software engineering practices, I’m specifically referring to the quality of the code and the amount of technical debt present in the project. Things such as Test Driven Development, Domain Driven Design, Behavior Driven Development, proper adherence to the SOLID principles, etc. are all practices that you would expect at the mature end of the spectrum. At the other end of the spectrum would be the quick-and-dirty solutions that are done using something like an Access Database, Excel Spreadsheet, or maybe some quick “drag-and-drop coding”. For this blog post I’m going to refer to this as the Software Engineering Maturity Spectrum (SEMS). I believe there is a time and a place for projects at every part of that SEMS. The risks and costs associated with under-engineering solutions have been written about a million times over so I won’t bother going into them again here, but there are also (unnecessary) costs with over-engineering a solution. Sometimes putting multiple layers, and IoC containers, and abstracting out the persistence, etc is complete overkill if a one-time use Access database could solve the problem perfectly well. A lot of software developers I talk to seem to automatically jump to the very right-hand side of this SEMS in everything they do. A common rationalization I hear is that it may seem like a small trivial application today, but these things always grow and stick around for many years, then you’re stuck maintaining a big ball of mud. I think this is a cop-out. Sure you can’t always anticipate how an application will be used or grow over its lifetime (can you ever??), but that doesn’t mean you can’t manage it and evolve the underlying software architecture as necessary (even if that means having to toss the code out and re-write it at some point…maybe even multiple times). My thoughts are that we should be making a conscious decision around the start of each project approximately where on the SEMS we want the project to exist. I believe this decision should be based on 3 factors: 1. Importance - How important to the business is this application? What is the impact if the application were to suddenly stop working? 2. Complexity - How complex is the application functionality? 3. Life-Expectancy - How long is this application expected to be in use? Is this a one-time use application, does it fill a short-term need, or is it more strategic and is expected to be in-use for many years to come? Of course this isn’t an exact science. You can’t say that Project X should be at the 73% mark on the SEMS and expect that to be helpful. My point is not that you need to precisely figure out what point on the SEMS the project should be at then translate that into some prescriptive set of practices and techniques you should be using. Rather my point is that we need to be aware that there is a spectrum, and that not everything is going to be (or should be) at the edges of that spectrum, indeed a large number of projects should probably fall somewhere within the middle; and different projects should adopt a different level of software engineering practices and maturity levels based on the needs of that project. To give an example of this way of thinking from my day job: Every couple of years my company plans and hosts a large event where ~400 of our customers all fly in to one location for a multi-day event with various activities. We have some staff whose job it is to organize the logistics of this event, which includes tracking which flights everybody is booked on, arranging for transportation to/from airports, arranging for hotel rooms, name tags, etc The last time we arranged this event all these various pieces of data were tracked in separate spreadsheets and reconciliation and cross-referencing of all the data was literally done by hand using printed copies of the spreadsheets and several people sitting around a table going down each list row by row. Obviously there is some room for improvement in how we are using software to manage the event’s logistics. The next time this event occurs we plan to provide the event planning staff with a more intelligent tool (either an Excel spreadsheet or probably an Access database) that can track all the information in one location and make sure that the various pieces of data are properly linked together (so for example if a person cancels you only need to delete them from one place, and not a dozen separate lists). This solution would fall at or near the very left end of the SEMS meaning that we will just quickly create something with very little attention paid to using mature software engineering practices. If we examine this project against the 3 criteria I listed above for determining it’s place within the SEMS we can see why: Importance – If this application were to stop working the business doesn’t grind to a halt, revenue doesn’t stop, and in fact our customers wouldn’t even notice since it isn’t a customer facing application. The impact would simply be more work for our event planning staff as they revert back to the previous way of doing things (assuming we don’t have any data loss). Complexity – The use cases for this project are pretty straightforward. It simply needs to manage several lists of data, and link them together appropriately. Precisely the task that access (and/or Excel) can do with minimal custom development required. Life-Expectancy – For this specific project we’re only planning to create something to be used for the one event (we only hold these events every 2 years). If it works well this may change (see below). Let’s assume we hack something out quickly and it works great when we plan the next event. We may decide that we want to make some tweaks to the tool and adopt it for planning all future events of this nature. In that case we should examine where the current application is on the SEMS, and make a conscious decision whether something needs to be done to move it further to the right based on the new objectives and goals for this application. This may mean scrapping the access database and re-writing it as an actual web or windows application. In this case, the life-expectancy changed, but let’s assume the importance and complexity didn’t change all that much. We can still probably get away with not adopting a lot of the so-called “best practices”. For example, we can probably still use some of the RAD tooling available and might have an Autonomous View style design that connects directly to the database and binds to typed datasets (we might even choose to simply leave it as an access database and continue using it; this is a decision that needs to be made on a case-by-case basis). At Anvil Digital we have aspirations to become a primarily product-based company. So let’s say we use this tool to plan a handful of events internally, and everybody loves it. Maybe a couple years down the road we decide we want to package the tool up and sell it as a product to some of our customers. In this case the project objectives/goals change quite drastically. Now the tool becomes a source of revenue, and the impact of it suddenly stopping working is significantly less acceptable. Also as we hold focus groups, and gather feedback from customers and potential customers there’s a pretty good chance the feature-set and complexity will have to grow considerably from when we were using it only internally for planning a small handful of events for one company. In this fictional scenario I would expect the target on the SEMS to jump to the far right. Depending on how we implemented the previous release we may be able to refactor and evolve the existing codebase to introduce a more layered architecture, a robust set of automated tests, introduce a proper ORM and IoC container, etc. More likely in this example the jump along the SEMS would be so large we’d probably end up scrapping the current code and re-writing. Although, if it was a slow phased roll-out to only a handful of customers, where we collected feedback, made some tweaks, and then rolled out to a couple more customers, we may be able to slowly refactor and evolve the code over time rather than tossing it out and starting from scratch. The key point I’m trying to get across is not that you should be throwing out your code and starting from scratch all the time. But rather that you should be aware of when and how the context and objectives around a project changes and periodically re-assess where the project currently falls on the SEMS and whether that needs to be adjusted based on changing needs. Note: There is also the idea of “spectrum decay”. Since our industry is rapidly evolving, what we currently accept as mature software engineering practices (the right end of the SEMS) probably won’t be the same 3 years from now. If you have a project that you were to assess at somewhere around the 80% mark on the SEMS today, but don’t touch the code for 3 years and come back and re-assess its position, it will almost certainly have changed since the right end of the SEMS will have moved farther out (maybe the project is now only around 60% due to decay). Developer Skills Another important aspect to this whole discussion is around the skill sets of your architects and lead developers. When talking about the progression of a developers skills from junior->intermediate->senior->… they generally start by only being able to write code that belongs on the left side of the SEMS and as they gain more knowledge and skill they become capable of working at a higher and higher level along the SEMS. We all realize that the learning never stops, but eventually you’ll get to the point where you can comfortably develop at the right-end of the SEMS (the exact practices and techniques that translates to is constantly changing, but that’s not the point here). A critical skill that I’d love to see more evidence of in our industry is the most senior guys not only being able to work at the right-end of the SEMS, but more importantly be able to consciously work at any point along the SEMS as project needs dictate. An even more valuable skill would be if you could make the conscious decision to move a projects code further right on the SEMS (based on changing needs) and do so in an incremental manner without having to start from scratch. An exercise that I’m planning to go through with all of our projects here at Anvil in the near future is to map out where I believe each project currently falls within this SEMS, where I believe the project *should* be on the SEMS based on the business needs, and for those that don’t match up (i.e. most of them) come up with a plan to improve the situation.

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  • #1 O’Reilly eBook for 2010

    - by Jan Goyvaerts
    The year-end issue of O’Reilly’s author newsletter discussed the trends O’Reilly has been seeing the past few years, and their predictions for 2011. The key trend is that digital is now more than ever poised to take over print: Our digitally distributed products have grown from 18.36% of our publishing mix in 2009 to 28.09% of our mix in 2010. What is more impressive is that our digitally distributed products have produced more than double the revenue that has been lost with the decline of print. I think this is important because some say that digital cannibalizes print products. Our data indicates the contrary, as print is declining much more slowly than digital is growing. I think we may be seeing developers purchasing a print book, and then purchasing the electronic editions to search and copying code from, as the incremental cost for digital is more than reasonable. My own book seems to be leading this trend. Thanks to everyone who purchased it! And the five bestselling O’Reilly ebook products for 2010: 1) Regular Expressions Cookbook, 2) jQuery Cookbook, 3) Learning Python, 4) HTML5: Up and Running, and 5) JavaScript Cookbook. I think it’s interesting that the top five ebooks are code-intensive books. They’re great products for search and code reuse. It’s also interesting that none of the top 5 ebooks made the top 5 of print books.

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  • Upcoming MySQL Events in Europe

    - by Bertrand Matthelié
    @font-face { font-family: "Arial"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }h2 { margin: 12pt 0cm 3pt; page-break-after: avoid; font-size: 14pt; font-family: "Times New Roman"; font-style: italic; }a:link, span.MsoHyperlink { color: blue; text-decoration: underline; }a:visited, span.MsoHyperlinkFollowed { color: purple; text-decoration: underline; }span.Heading2Char { font-family: Calibri; font-weight: bold; font-style: italic; }span.apple-style-span { }div.Section1 { page: Section1; } Oracle’s European MySQL team is active running many events during the upcoming couple of months. We hope to see you there - Register Now! Scale with MySQL Are you looking to scale with MySQL? On-premise or in the cloud? Leveraging SQL and NoSQL Access? Join us for a free Oracle seminar focusing on best practices for MySQL performance and scalability. April 25: London May 22: Berlin MySQL Enterprise Edition Workshop In this hands-on seminar we will present the MySQL Enterprise Edition management tools under guidance of Oracle’s MySQL experts providing hints and tips. May 8: Düsseldorf High Availability Solutions for MySQL Web-based and business critical applications must typically be available 24/7. In addition to being very costly due to lost revenue opportunities, downtime can be extremely detrimental to customer loyalty, and present regulatory issues if data is compromised. Join us for this seminar to better understand how to achieve high availability with MySQL. May 10: Helsinki May 23: Munich May 24: Baden-Dättwil (near Zürich)

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