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  • Las Vegas? Anybody?

    - by divya.malik
    Our next stop on the events calendar is the Mandalay Bay Convention Center in Las Vegas, for Collaborate 2010- April 18th- 22nd, 2010. Oracle Siebel CRM and Oracle CRM On Demand will be represented with two key sessions Monday, April 19th, 2010- 10.45 am-11.45 am, Breakers D, Mark Woollen, CRM Vice President Improving Sales Productivity While Increasing Revenues Monday, April 19th, 2010- 1.15 pm-2.15 pm, Breakers D, Rich Caballero, CRM Vice President Delivering Superior Customer Service with Oracle's Siebel Service Applications We will also be in the demogrounds, so stop by to see the latest CRM innovations from Oracle and talk to our CRM experts.

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  • Oracle AutoVue Key Highlights from Oracle OpenWorld 2012

    - by Celine Beck
    We closed another successful Oracle Open World for AutoVue. Thanks to everyone who joined us this year. As usual, from customer presentations to evening networking activities, there was enough to keep us busy during the entire event. Here is a summary of some of the key highlights of the conference: Sessions:We had two AutoVue-specific sessions during Oracle Open World this year. The first session was part of the Product Lifecycle Management track and covered how AutoVue can be used to help drive effective decision making and streamline design for manufacturing processes. Attendees had the opportunity to learn from customer speaker GLOBALFOUNDRIES how they have been leveraging Oracle AutoVue within Agile PLM to enable high degree of collaboration during the exceptionally creative phases of their product development processes, securely, without risking valuable intellectual property. If you are interested, you can actually download the presentation by visiting launch.oracle.com/?plmopenworld2012.AutoVue was also featured as part of the Utilities track. This session focused on how visualization solutions play a critical role in effective plant optimization and configuration strategies defined by owners and operators of power generation facilities. Attendees learnt how integrated with document management systems, and enterprise applications like Oracle Primavera and Asset Lifecycle Management, AutoVue improves change management processes; minimizes risks by providing access to accurate engineering drawings which capture and reflect the as-maintained status of assets; and allows customers to drive complex maintenance projects to successful completion.Augmented Business Visualization for Agile PLMDuring Oracle Open World, we also showcased an Augmented Business Visualization-based solution for Oracle Agile PLM. An Augmented Business Visualization (ABV) solution is one where your structured data (from Oracle Agile PLM for instance) and your unstructured data (documents, designs, 3D models, etc) come together to allow you to make better decisions (check out our blog posts on the topic: Augment the Value of Your Data (or Time to replace the “attach” button) and Context is Everything ). As part of the Agile PLM, the idea is to support more effective decision-making by turning 3D assemblies into color-coded reports, and streamlining business processes like Engineering Change Management by enabling the automatic creation of engineering change requests in Agile PLM directly from documents being viewed in AutoVue. More on this coming soon...probably during the Oracle Value Chain Summit to be held in San Francisco, from Feb. 4-6, 2013 in San Francisco! Mark your calendars and stay tuned for more information! And thanks again for joining us at Oracle OpenWorld!

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  • Who is Jeremiah Owyang?

    - by Michael Hylton
    12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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  • Who is Jeremiah Owyang?

    - by Michael Snow
    12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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  • DundeeWealth Selects Oracle CRM On Demand as Core Platform

    - by andrea.mulder
    "Oracle CRM On Demand enhances our existing Oracle platform, providing an integrated solution with incredible flexibility, mobility, agility and lowered total cost of ownership," said To Anh Tran, Senior Vice President of Business Transformation and Technology at DundeeWealth Inc. "Using Oracle as a partner in the expansion of DundeeWealth's CRM processes reinforces our client-centric approach to customer service and we believe it gives us a competitive advantage. As we begin our deployment, we are confident that Oracle is with us every step of the way." Click here to read more about more about DundeeWealth's plans.

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  • Don’t Miss The Top Exastack ISV Headlines – Week Of June 5

    - by Roxana Babiciu
    Kerridge achieves Oracle Exadata Optimized status with K8, an ERP Solution for distribution, merchant and wholesale/retail sectors. The online transactional processing saw a 12x increase in the volume throughput from previous benchmarks – Watch video. Accenture achieves Oracle Exalogic Optimized status with AFPO, a unique accelerator for customer-facing solutions. Over 125 clients cut their implementation costs by up to thirty percent – Read more.

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  • Defining Social Media Terms

    - by David Dorf
    As I talk about social in the context of retail, I sometimes get tripped up on different terms. I know what I mean, but the audience may have something else in mind. So I decided to see if I could find some well accepted definitions for common terms. While there are definitions on the Internet, I'm not sure they are well accepted. After reviewing several, here's what I came up with: Social Network: a structure of individuals and groups connected together by commonality. That seems pretty straightforward. A group of friends, co-workers, music fans, etc. The key here is that they have something in common that connects them. Social Media: Internet channels that support the collaborative publishing of information by and for social networks. The key here is to differentiate between traditional one-way media, and conversational social media. When its social its two-way, allowing both the publishing and consuming of information. Examples are blogs, wikis, Twitter, Facebook, etc. Social Marketing: the use of social media for marketing, public relations, and customer service. Wikipedia actually includes "selling" here but I think that's separate from marketing, as you'll see further down below. Most people look at social media as entertainment, but the marketing angle adds business value. This is where retailers discover and engage customers to build a relationship. Social Merchandising: the integration of social media and product discovery. Whereas marketing is focused more on brand image, customer engagement, and promotions, merchandising is more directly trying to convert browsers into purchases. This includes deciding what customers want, often by asking the social network, and deciding how to position products to the social network. Social Selling: the incorporation of e-commerce into social media. While on a social media site, social selling enables the purchasing of goods/services in the user's context, without leaving the social media channel. If a user clicks on an advertisement and is taken to an e-commerce site, then that's really just web advertising and not social selling. Well, do these terms and definitions make sense? Let me know what you think.

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  • What issues tend to arise when working with HL7 messages?

    - by Ethel Evans
    I'm testing a product for health care businesses, and we're working with HL7 messages. I saw people groaning on another question about the issues with HL7 but not mentioning specifics. Can someone give me some ideas of what issues or classes of problems we should specifically be looking for? We are using some well-used libraries for the parsing. If specifics about these or what we're doing would be helpful please let me know in the comments and I'll add to the question if I can.

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  • Java EE 6 and NoSQL/MongoDB on GlassFish using JPA and EclipseLink 2.4 (TOTD #175)

    - by arungupta
    TOTD #166 explained how to use MongoDB in your Java EE 6 applications. The code in that tip used the APIs exposed by the MongoDB Java driver and so requires you to learn a new API. However if you are building Java EE 6 applications then you are already familiar with Java Persistence API (JPA). Eclipse Link 2.4, scheduled to release as part of Eclipse Juno, provides support for NoSQL databases by mapping a JPA entity to a document. Their wiki provides complete explanation of how the mapping is done. This Tip Of The Day (TOTD) will show how you can leverage that support in your Java EE 6 applications deployed on GlassFish 3.1.2. Before we dig into the code, here are the key concepts ... A POJO is mapped to a NoSQL data source using @NoSQL or <no-sql> element in "persistence.xml". A subset of JPQL and Criteria query are supported, based upon the underlying data store Connection properties are defined in "persistence.xml" Now, lets lets take a look at the code ... Download the latest EclipseLink 2.4 Nightly Bundle. There is a Installer, Source, and Bundle - make sure to download the Bundle link (20120410) and unzip. Download GlassFish 3.1.2 zip and unzip. Install the Eclipse Link 2.4 JARs in GlassFish Remove the following JARs from "glassfish/modules": org.eclipse.persistence.antlr.jar org.eclipse.persistence.asm.jar org.eclipse.persistence.core.jar org.eclipse.persistence.jpa.jar org.eclipse.persistence.jpa.modelgen.jar org.eclipse.persistence.moxy.jar org.eclipse.persistence.oracle.jar Add the following JARs from Eclipse Link 2.4 nightly build to "glassfish/modules": org.eclipse.persistence.antlr_3.2.0.v201107111232.jar org.eclipse.persistence.asm_3.3.1.v201107111215.jar org.eclipse.persistence.core.jpql_2.4.0.v20120407-r11132.jar org.eclipse.persistence.core_2.4.0.v20120407-r11132.jar org.eclipse.persistence.jpa.jpql_2.0.0.v20120407-r11132.jar org.eclipse.persistence.jpa.modelgen_2.4.0.v20120407-r11132.jar org.eclipse.persistence.jpa_2.4.0.v20120407-r11132.jar org.eclipse.persistence.moxy_2.4.0.v20120407-r11132.jar org.eclipse.persistence.nosql_2.4.0.v20120407-r11132.jar org.eclipse.persistence.oracle_2.4.0.v20120407-r11132.jar Start MongoDB Download latest MongoDB from here (2.0.4 as of this writing). Create the default data directory for MongoDB as: sudo mkdir -p /data/db/sudo chown `id -u` /data/db Refer to Quickstart for more details. Start MongoDB as: arungup-mac:mongodb-osx-x86_64-2.0.4 <arungup> ->./bin/mongod./bin/mongod --help for help and startup optionsMon Apr  9 12:56:02 [initandlisten] MongoDB starting : pid=3124 port=27017 dbpath=/data/db/ 64-bit host=arungup-mac.localMon Apr  9 12:56:02 [initandlisten] db version v2.0.4, pdfile version 4.5Mon Apr  9 12:56:02 [initandlisten] git version: 329f3c47fe8136c03392c8f0e548506cb21f8ebfMon Apr  9 12:56:02 [initandlisten] build info: Darwin erh2.10gen.cc 9.8.0 Darwin Kernel Version 9.8.0: Wed Jul 15 16:55:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_I386 i386 BOOST_LIB_VERSION=1_40Mon Apr  9 12:56:02 [initandlisten] options: {}Mon Apr  9 12:56:02 [initandlisten] journal dir=/data/db/journalMon Apr  9 12:56:02 [initandlisten] recover : no journal files present, no recovery neededMon Apr  9 12:56:02 [websvr] admin web console waiting for connections on port 28017Mon Apr  9 12:56:02 [initandlisten] waiting for connections on port 27017 Check out the JPA/NoSQL sample from SVN repository. The complete source code built in this TOTD can be downloaded here. Create Java EE 6 web app Create a Java EE 6 Maven web app as: mvn archetype:generate -DarchetypeGroupId=org.codehaus.mojo.archetypes -DarchetypeArtifactId=webapp-javaee6 -DgroupId=model -DartifactId=javaee-nosql -DarchetypeVersion=1.5 -DinteractiveMode=false Copy the model files from the checked out workspace to the generated project as: cd javaee-nosqlcp -r ~/code/workspaces/org.eclipse.persistence.example.jpa.nosql.mongo/src/model src/main/java Copy "persistence.xml" mkdir src/main/resources cp -r ~/code/workspaces/org.eclipse.persistence.example.jpa.nosql.mongo/src/META-INF ./src/main/resources Add the following dependencies: <dependency> <groupId>org.eclipse.persistence</groupId> <artifactId>org.eclipse.persistence.jpa</artifactId> <version>2.4.0-SNAPSHOT</version> <scope>provided</scope></dependency><dependency> <groupId>org.eclipse.persistence</groupId> <artifactId>org.eclipse.persistence.nosql</artifactId> <version>2.4.0-SNAPSHOT</version></dependency><dependency> <groupId>org.mongodb</groupId> <artifactId>mongo-java-driver</artifactId> <version>2.7.3</version></dependency> The first one is for the EclipseLink latest APIs, the second one is for EclipseLink/NoSQL support, and the last one is the MongoDB Java driver. And the following repository: <repositories> <repository> <id>EclipseLink Repo</id> <url>http://www.eclipse.org/downloads/download.php?r=1&amp;nf=1&amp;file=/rt/eclipselink/maven.repo</url> <snapshots> <enabled>true</enabled> </snapshots> </repository>  </repositories> Copy the "Test.java" to the generated project: mkdir src/main/java/examplecp -r ~/code/workspaces/org.eclipse.persistence.example.jpa.nosql.mongo/src/example/Test.java ./src/main/java/example/ This file contains the source code to CRUD the JPA entity to MongoDB. This sample is explained in detail on EclipseLink wiki. Create a new Servlet in "example" directory as: package example;import java.io.IOException;import java.io.PrintWriter;import javax.servlet.ServletException;import javax.servlet.annotation.WebServlet;import javax.servlet.http.HttpServlet;import javax.servlet.http.HttpServletRequest;import javax.servlet.http.HttpServletResponse;/** * @author Arun Gupta */@WebServlet(name = "TestServlet", urlPatterns = {"/TestServlet"})public class TestServlet extends HttpServlet { protected void processRequest(HttpServletRequest request, HttpServletResponse response) throws ServletException, IOException { response.setContentType("text/html;charset=UTF-8"); PrintWriter out = response.getWriter(); try { out.println("<html>"); out.println("<head>"); out.println("<title>Servlet TestServlet</title>"); out.println("</head>"); out.println("<body>"); out.println("<h1>Servlet TestServlet at " + request.getContextPath() + "</h1>"); try { Test.main(null); } catch (Exception ex) { ex.printStackTrace(); } out.println("</body>"); out.println("</html>"); } finally { out.close(); } } @Override protected void doGet(HttpServletRequest request, HttpServletResponse response) throws ServletException, IOException { processRequest(request, response); } @Override protected void doPost(HttpServletRequest request, HttpServletResponse response) throws ServletException, IOException { processRequest(request, response); }} Build the project and deploy it as: mvn clean packageglassfish3/bin/asadmin deploy --force=true target/javaee-nosql-1.0-SNAPSHOT.war Accessing http://localhost:8080/javaee-nosql/TestServlet shows the following messages in the server.log: connecting(EISLogin( platform=> MongoPlatform user name=> "" MongoConnectionSpec())) . . .Connected: User: Database: 2.7  Version: 2.7 . . .Executing MappedInteraction() spec => null properties => {mongo.collection=CUSTOMER, mongo.operation=INSERT} input => [DatabaseRecord( CUSTOMER._id => 4F848E2BDA0670307E2A8FA4 CUSTOMER.NAME => AMCE)]. . .Data access result: [{TOTALCOST=757.0, ORDERLINES=[{DESCRIPTION=table, LINENUMBER=1, COST=300.0}, {DESCRIPTION=balls, LINENUMBER=2, COST=5.0}, {DESCRIPTION=rackets, LINENUMBER=3, COST=15.0}, {DESCRIPTION=net, LINENUMBER=4, COST=2.0}, {DESCRIPTION=shipping, LINENUMBER=5, COST=80.0}, {DESCRIPTION=handling, LINENUMBER=6, COST=55.0},{DESCRIPTION=tax, LINENUMBER=7, COST=300.0}], SHIPPINGADDRESS=[{POSTALCODE=L5J1H7, PROVINCE=ON, COUNTRY=Canada, CITY=Ottawa,STREET=17 Jane St.}], VERSION=2, _id=4F848E2BDA0670307E2A8FA8,DESCRIPTION=Pingpong table, CUSTOMER__id=4F848E2BDA0670307E2A8FA7, BILLINGADDRESS=[{POSTALCODE=L5J1H8, PROVINCE=ON, COUNTRY=Canada, CITY=Ottawa, STREET=7 Bank St.}]}] You'll not see any output in the browser, just the output in the console. But the code can be easily modified to do so. Once again, the complete Maven project can be downloaded here. Do you want to try accessing relational and non-relational (aka NoSQL) databases in the same PU ?

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  • General monitoring for SQL Server Analysis Services using Performance Monitor

    - by Testas
    A recent customer engagement required a setup of a monitoring solution for SSAS, due to the time restrictions placed upon this, native Windows Performance Monitor (Perfmon) and SQL Server Profiler Monitoring Tools was used as using a third party tool would have meant the customer providing an additional monitoring server that was not available.I wanted to outline the performance monitoring counters that was used to monitor the system on which SSAS was running. Due to the slow query performance that was occurring during certain scenarios, perfmon was used to establish if any pressure was being placed on the Disk, CPU or Memory subsystem when concurrent connections access the same query, and Profiler to pinpoint how the query was being managed within SSAS, profiler I will leave for another blogThis guide is not designed to provide a definitive list of what should be used when monitoring SSAS, different situations may require the addition or removal of counters as presented by the situation. However I hope that it serves as a good basis for starting your monitoring of SSAS. I would also like to acknowledge Chris Webb’s awesome chapters from “Expert Cube Development” that also helped shape my monitoring strategy:http://cwebbbi.spaces.live.com/blog/cns!7B84B0F2C239489A!6657.entrySimulating ConnectionsTo simulate the additional connections to the SSAS server whilst monitoring, I used ascmd to simulate multiple connections to the typical and worse performing queries that were identified by the customer. A similar sript can be downloaded from codeplex at http://www.codeplex.com/SQLSrvAnalysisSrvcs.     File name: ASCMD_StressTestingScripts.zip. Performance MonitorWithin performance monitor,  a counter log was created that contained the list of counters below. The important point to note when running the counter log is that the RUN AS property within the counter log properties should be changed to an account that has rights to the SSAS instance when monitoring MSAS counters. Failure to do so means that the counter log runs under the system account, no errors or warning are given while running the counter log, and it is not until you need to view the MSAS counters that they will not be displayed if run under the default account that has no right to SSAS. If your connection simulation takes hours, this could prove quite frustrating if not done beforehand JThe counters used……  Object Counter Instance Justification System Processor Queue legnth N/A Indicates how many threads are waiting for execution against the processor. If this counter is consistently higher than around 5 when processor utilization approaches 100%, then this is a good indication that there is more work (active threads) available (ready for execution) than the machine's processors are able to handle. System Context Switches/sec N/A Measures how frequently the processor has to switch from user- to kernel-mode to handle a request from a thread running in user mode. The heavier the workload running on your machine, the higher this counter will generally be, but over long term the value of this counter should remain fairly constant. If this counter suddenly starts increasing however, it may be an indicating of a malfunctioning device, especially if the Processor\Interrupts/sec\(_Total) counter on your machine shows a similar unexplained increase Process % Processor Time sqlservr Definately should be used if Processor\% Processor Time\(_Total) is maxing at 100% to assess the effect of the SQL Server process on the processor Process % Processor Time msmdsrv Definately should be used if Processor\% Processor Time\(_Total) is maxing at 100% to assess the effect of the SQL Server process on the processor Process Working Set sqlservr If the Memory\Available bytes counter is decreaing this counter can be run to indicate if the process is consuming larger and larger amounts of RAM. Process(instance)\Working Set measures the size of the working set for each process, which indicates the number of allocated pages the process can address without generating a page fault. Process Working Set msmdsrv If the Memory\Available bytes counter is decreaing this counter can be run to indicate if the process is consuming larger and larger amounts of RAM. Process(instance)\Working Set measures the size of the working set for each process, which indicates the number of allocated pages the process can address without generating a page fault. Processor % Processor Time _Total and individual cores measures the total utilization of your processor by all running processes. If multi-proc then be mindful only an average is provided Processor % Privileged Time _Total To see how the OS is handling basic IO requests. If kernel mode utilization is high, your machine is likely underpowered as it's too busy handling basic OS housekeeping functions to be able to effectively run other applications. Processor % User Time _Total To see how the applications is interacting from a processor perspective, a high percentage utilisation determine that the server is dealing with too many apps and may require increasing thje hardware or scaling out Processor Interrupts/sec _Total  The average rate, in incidents per second, at which the processor received and serviced hardware interrupts. Shoulr be consistant over time but a sudden unexplained increase could indicate a device malfunction which can be confirmed using the System\Context Switches/sec counter Memory Pages/sec N/A Indicates the rate at which pages are read from or written to disk to resolve hard page faults. This counter is a primary indicator of the kinds of faults that cause system-wide delays, this is the primary counter to watch for indication of possible insufficient RAM to meet your server's needs. A good idea here is to configure a perfmon alert that triggers when the number of pages per second exceeds 50 per paging disk on your system. May also want to see the configuration of the page file on the Server Memory Available Mbytes N/A is the amount of physical memory, in bytes, available to processes running on the computer. if this counter is greater than 10% of the actual RAM in your machine then you probably have more than enough RAM. monitor it regularly to see if any downward trend develops, and set an alert to trigger if it drops below 2% of the installed RAM. Physical Disk Disk Transfers/sec for each physical disk If it goes above 10 disk I/Os per second then you've got poor response time for your disk. Physical Disk Idle Time _total If Disk Transfers/sec is above  25 disk I/Os per second use this counter. which measures the percent time that your hard disk is idle during the measurement interval, and if you see this counter fall below 20% then you've likely got read/write requests queuing up for your disk which is unable to service these requests in a timely fashion. Physical Disk Disk queue legnth For the OLAP and SQL physical disk A value that is consistently less than 2 means that the disk system is handling the IO requests against the physical disk Network Interface Bytes Total/sec For the NIC Should be monitored over a period of time to see if there is anb increase/decrease in network utilisation Network Interface Current Bandwidth For the NIC is an estimate of the current bandwidth of the network interface in bits per second (BPS). MSAS 2005: Memory Memory Limit High KB N/A Shows (as a percentage) the high memory limit configured for SSAS in C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Config\msmdsrv.ini MSAS 2005: Memory Memory Limit Low KB N/A Shows (as a percentage) the low memory limit configured for SSAS in C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Config\msmdsrv.ini MSAS 2005: Memory Memory Usage KB N/A Displays the memory usage of the server process. MSAS 2005: Memory File Store KB N/A Displays the amount of memory that is reserved for the Cache. Note if total memory limit in the msmdsrv.ini is set to 0, no memory is reserved for the cache MSAS 2005: Storage Engine Query Queries from Cache Direct / sec N/A Displays the rate of queries answered from the cache directly MSAS 2005: Storage Engine Query Queries from Cache Filtered / Sec N/A Displays the Rate of queries answered by filtering existing cache entry. MSAS 2005: Storage Engine Query Queries from File / Sec N/A Displays the Rate of queries answered from files. MSAS 2005: Storage Engine Query Average time /query N/A Displays the average time of a query MSAS 2005: Connection Current connections N/A Displays the number of connections against the SSAS instance MSAS 2005: Connection Requests / sec N/A Displays the rate of query requests per second MSAS 2005: Locks Current Lock Waits N/A Displays thhe number of connections waiting on a lock MSAS 2005: Threads Query Pool job queue Length N/A The number of queries in the job queue MSAS 2005:Proc Aggregations Temp file bytes written/sec N/A Shows the number of bytes of data processed in a temporary file MSAS 2005:Proc Aggregations Temp file rows written/sec N/A Shows the number of bytes of data processed in a temporary file 

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  • Who Do You Turn To for Your Consumer Goods Sales and Marketing Needs

    - by ruth.donohue
    As a sales or marketing executive, you want the best software for managing your marketing, demand generation, trade promotion, customer/volume planning, and retail execution/monitoring activities and analysis. However, working with niche software vendors can result in a very disjointed user and support experience. It would be ideal to have just one end-to-end solution that could manage and optimize each of these processes...but is that just wishful thinking? Read this Gartner article to find out more!

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  • BAM design pointers

    - by Kavitha Srinivasan
    In working recently with a large Oracle customer on SOA and BAM, I discovered that some BAM best practices are not quite well known as I had always assumed ! There is a doc bug out to formally incorporate those learnings but here are a few notes..  EMS-DO parity When using EMS (Enterprise Message Source) as a BAM feed, the best practice is to use one EMS to write to one Data Object. There is a possibility of collisions and duplicates when multiple EMS write to the same row of a DO at the same time. This customer had 17 EMS writing to one DO at the same time. Every sensor in their BPEL process writes to one topic but the Topic was read by 1 EMS corresponding to one sensor. They then used XSL within BAM to transform the payload into the BAM DO format. And hence for a given BPEL instance, 17 sensors fired, populated 1 JMS topic, was consumed by 17 EMS which in turn wrote to 1 DataObject.(You can image what would happen for later versions of the application that needs to send more information to BAM !).  We modified their design to use one Master XSL based on sensorname for all sensors relating to a DO- say Data Object 'Orders' and were able to thus reduce the 17 EMS to 1 with a master XSL. For those of you wondering about how squeaky clean this design is, you are right ! This is indeed not squeaky clean and that brings us to yet another 'inferred' best practice. (I try very hard not to state the obvious in my blogs with the hope that everytime I blog, it is very useful but this one is an exception.) Transformations and Calculations It is optimal to do transformations within an engine like BPEL. Not only does this provide modelling ease with a nice GUI XSL mapper in JDeveloper, the XSL engine in BPEL is quite efficient at runtime as well. And so, doing XSL transformations in BAM is not quite prudent.  The same is true for any non-trivial calculations as well. It is best to do all transformations,calcuations and sanitize the data in a BPEL or like layer and then send this to BAM (via JMS, WS etc.) This then delegates simply the function of report rendering and mechanics of real-time reporting to the Oracle BAM reporting tool which it is most suited to do. All nulls are not created equal Here is yet another possibly known fact but reiterated here. For an EMS with an Upsert operation: a) If Empty tags or tags with no value are sent like <Tag1/> or <Tag1></Tag1>, the DO will be overwritten with --null-- b) If Empty tags are suppressed ie not generated at all, the corresponding DO field will NOT be overwritten. The field will have whatever value existed previously.  For an EMS with an Insert operation, both tags with an empty value and no tags result in –null-- being written to the DO. Hope this helps .. Happy 4th!

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  • Spotlight on a career path: Paul, Business Development Consultant

    - by Maria Sandu
    I came to work for Oracle in November 2012 as a Customer Intelligence Representative and since then I was promoted to a Business Development Consultant, for Commercial Industries in the UK, based in Dublin. My background was primarily in Logistics, working for such companies as Indaver Ireland, Wincanton and P&O. I spent 10 years working in this industry and gained experience in negotiating with customers and suppliers in order to meet the needs of both, monitoring the quality and quantity of goods as well as the efficiency and organisation of the movement and storage of products. I decided to move from my logistics career in 2009 to study Information Technology in D.I.T. This was a challenge for me to move my career path; however the lectures at the college helped me significantly with the ability to understand how IT can have an effect on how businesses operate. Following on from college I came to work for Oracle. This also presented challenges but the training I received and the encouragement from management helped me understand that the same business rules apply no matter what background you come from. I have also learnt that using my past experience in working with customers and suppliers in Logistics has helped me understand how to meet customer’s needs. Oracle has offered me excellent training such as Sandler Sales Techniques and John Costigan. I continue to get all the training that I need to develop my career. If you’re interested in joining the Business Development Group visit http://bit.ly/oracledirectcareers or follow our CareersatOracle Facebook Community! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Oracle Announces Availability of Oracle Exaskeleton with Extreme Scale

    - by J Swaroop
    Re-posting Bruce Tierney's original post - albeit a day late: I reckon this is Oracle's most interesting launch this year. Enjoy! The World’s First Human Scale Body Surface (HSBS) Designed to Toughen Spineless Wimps April 1, 2012 Building on the success of Oracle Exalogic, Oracle Exadata, and Oracle Exalytics, Oracle today announced the general availability of Oracle Exaskeleton, toughening up spineless wimps across the globe through the introduction of extreme scalability over the human body leveraging a revolutionary new technology called Human Scale Body Surface (HSBS). First Customer Ship (FCS) was received by the little known and mostly unsuccessful superhero Awkwardman. After applying Oracle Exaskeleton with extreme scale, he has since rebranded himself as Aquaman. Said Aquaman, “I used to feel so helpless in my skin…now I feel like…well…a highly scaled Engineered System thanks to Oracle!” Thousand of meek and mild individuals eagerly lined up outside Oracle Corporation’s Redwood Shores office to purchase the new Oracle Exaskeleton, with the hope of finally gaining the spine they never had. Unfortunately for the individuals, a bully was spotted allegedly kicking the sand covering the beaches of Redwood Shores into the still spineless Exaskeleton hopefuls. Supporting Quotes “Industry analysts are inquiring if Oracle Exaskeleton is a radical departure from Oracle’s traditional enterprise focus into new markets”, said Oracle representative Sabrina Twich, “Oracle has extensive expertise in unified backbone solutions for application infrastructures…this is simply a new port to the human body combining our Business Intelligence (BI) and RDBC (Remote Direct Brain Cell) technologies.” “With this release of Oracle Exaskeleton, Oracle has redefined scalability. Software and hardware vendors had it all wrong” said the Director of Oracle Exaskeleton, “Scalability for hardware is like…um…you know…so scale-ful. No, wait…can I say that again? I didn’t get that right…Scalability is hardware-on-demand with public and private…hybrid clouds, no…<long pause>…Scalability for… nevermind, I don’t want to be in this stupid press release anyway” Releases An upcoming Oracle Exaskeleton service pack release will include a new datasheet with an extensive library of three-letter acronyms (TLAs) as well as the introduction of more four-letter acronyms (FLAs) since technologies vendors have used up almost all of the 17,576 TLA permutations (TLAPs). About Oracle Oracle engineers hardware and software to work together in the cloud and in your data center. It would be an amazing coincidence if any of this is true in some secret Oracle lab, but I doubt it. Trademarks Really…you’re still reading this? Cool! Aquaman - First Customer Ship (FCS) - Oracle Exaskeleton

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  • Engagement: Don’t Forget Your Employees!

    - by Kellsey Ruppel
    By Mark Brown, Sr. Director, Oracle WebCenter  This week we want to focus on Employee Engagement, and how it is critical to your business. Today we hear and read a great deal about “Customer Engagement” – and rightly so, it is those customers, whether they be traditional paying customers, citizens, students, club members, or whomever it is that are “paying the bills”.  A more engaged customer is more likely to make it easier to pay those bills by buying more, giving good reviews, or spreading the word of how wonderful their experience was. But what about those who are providing those services, those who design and make those goods; why is it that all too often they are left out of conversations concerning engagement? In fact, it is critical that we consider our employees as customers since they are using internal systems that run your organization the same way customers use external systems. Studies have shown that an organization in which the employees feel “engaged” or better able to make decisions, do their jobs, and are connected to their peers have better return to their stakeholders. (shareholders).  On the surface this seems obvious, happy employees are more productive employees. But it leads to the question – how many of our existing policies, systems and processes are actually reducing that level of engagement? Let’s look at a couple examples. If posting new information that may be of great value to everyone in the larger organization is hard to do because we use an antiquated system, then we’re making it hard to share and increasing the potential for duplicate work. If it is not trivially obvious how to create and publish this post, then chances are very high that I’ll put it on the bottom of my queue. And finally, when critical information is spread across various systems, intranet sites, workgroups and peoples inboxes, then it is very hard to learn and grow from that information.  These may sound trivial, but how often do we push things off not because it is intellectually challenging, we may have the answer at our fingertips, but because it is hard to make that information readily available.  If an engaged employee is a productive employee, then what can we do to increase their level of engagement? We can start by looking for opportunities to provide self-documenting self-service solutions. Our newer employees grew up using simplified web interfaces everyday and they loathe calling a help-desk unless it is the last resort. Sadly, many of our enterprise applications have not kept pace and we all still have processes that are based on sending an email -- like discount approvals, vacation requests, or even offer-letter approvals.   My suggestion is to pick one highly visible, high-impact process where employees are either reticent to execute on the process or openly complain about how cumbersome it is and look at the mechanism for that process. If there are better ways, streamlined steps, better UIs that could be done, then you have a candidate to reconfigure that process and make it more engaging. Looking to better engage your employees? Start here!

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  • Hadoop growing pains

    - by Piotr Rodak
    This post is not going to be about SQL Server. I have been reading recently more and more about “Big Data” – very catchy term that describes untamed increase of the data that mankind is producing each day and the struggle to capture the meaning of these data. Ten years ago, and perhaps even three years ago this need was not so recognized. Increasing number of smartphones and discernable trend of mainstream Internet traffic moving to the smartphone generated one means that there is bigger and bigger stream of information that has to be stored, transformed, analysed and perhaps monetized. The nature of this traffic makes if very difficult to wrap it into boundaries of relational database engines. The amount of data makes it near to impossible to process them in relational databases within reasonable time. This is where ‘cloud’ technologies come to play. I just read a good article about the growing pains of Hadoop, which became one of the leading players on distributed processing arena within last year or two. Toby Baer concludes in it that lack of enterprise ready toolsets hinders Hadoop’s apprehension in the enterprise world. While this is true, something else drew my attention. According to the article there are already about half of a dozen of commercially supported distributions of Hadoop. For me, who has not been involved into intricacies of open-source world, this is quite interesting observation. On one hand, it is good that there is competition as it is beneficial in the end to the customer. On the other hand, the customer is faced with difficulty of choosing the right distribution. In future, when Hadoop distributions fork even more, this choice will be even harder. The distributions will have overlapping sets of features, yet will be quite incompatible with each other. I suppose it will take a few years until leaders emerge and the market will begin to resemble what we see in Linux world. There are myriads of distributions, but only few are acknowledged by the industry as enterprise standard. Others are honed by bearded individuals with too much time to spend. In any way, the third fact I can’t help but notice about the proliferation of distributions of Hadoop is that IT professionals will have jobs.   BuzzNet Tags: Hadoop,Big Data,Enterprise IT

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  • Consistent Flash Player Crash ONLY on YouTube

    - by Aiman Mueller
    It could be similar to one of the bugs listed on LaunchPad (#689158), but may not be. Basically, I used to occasionally get a crash on YouTube and opening a new browser or rebooting (don't remember which) took care of the problem. However, now, EVERY time I try to open a video on YouTube, I get the frowning block and the message, "The Adobe Flash plugin has crashed." However, Hulu would also call for Adobe, right? But I can see videos there.

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  • AIIM, Oracle and Keste - Talking Social Business in LA

    - by Brian Dirking
    We had a great event today in Los Angeles - AIIM, Oracle and Keste presented on how organizations are making social business work. Atle Skjekkeland of AIIM presented How Social Business Is Driving Innovation. Atle talked about a number of fascinating points, such as how answers to questions come from unexpected sources. Atle cited the fact that 38% of organizations get half or more of answers from unexpected sources, which speaks to the wisdom of the crowds and how people are benefiting from open communications tools to get answers to their questions. He also had a number of hilarious examples of companies that don't get it. If Comcast were to go to YouTube and search Comcast, they would see the number one hit after their paid ad is a video of one of their technicians asleep on a customer's couch. Seems when he called the office for support he was put on hold so long he fell asleep. Dan O'Leary and Atle Skjekkeland After Atle's presentation I presented on Solving the Innovation Challenge with Oracle WebCenter. Atle had talked about McKinsey's research titled The Rise Of The Networked Enterprise: Web 2.0 Finds Its Payday. I brought in some new McKinsey research that built on that article. The new article is How Social Technologies Are Extending The Organization. A survey of 4,200 Global Executives brought three conclusions for the future: Boundaries among employees, vendors and customers will blur Employee teams will self-organize Data-driven decisions will rise These three items were themes that repeated through the day as we went through examples of what customers are doing today.  Next up was Vince Casarez of Keste. Vince was scheduled to profile one customer, but in an incredible 3 for 1 deal, Vince profiled Alcatel-Lucent, Qualcomm, and NetApp. Each of these implementations had content consolidation elements, as well as user engagement requirements that Keste was able to address with Oracle WebCenter. Vince Casarez of Keste And we had a couple of good tweets worth reprinting here. danieloleary Daniel O'Leary Learning about user engagement and social platforms from @bdirking #AIIM LA and @oracle event pic.twitter.com/1aNcLEUs danieloleary Daniel O'Leary Users want to be able to share data and activity streams, work at organizations that embrace social via @bdirking skjekkeland Atle Skjekkeland RT @danieloleary: Learning about user engagement and social platforms from @bdirking #AIIM LA and @oracle event pic.twitter.com/EWRYpvJa danieloleary Daniel O'Leary Thanks again to @bdirking for an amazing event in LA today, really impressed with the completeness of web center JimLundy Jim Lundy @ @danieloleary @bdirking yes, it is looking good - Web Center shadrachwhite Shadrach White @ @bdirking @heybenito I heard the #AIIM event in LA was a hit We had some great conversations through they day, many thanks to everyone who joined in. We look forward to continuing the conversation - thanks again to everyone who attended!

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  • First-Global-Teach for the Oracle Imaging and Process Management 11g: Administration: San Francisco

    - by stephen.schleifer
    First-Global-Teach for the Oracle Imaging and Process Management 11g: Administration: San Francisco | June 23-25 This course enables participants to use Oracle Imaging and Process Management (I/PM) 11g to access, track, and annotate documents. In addition, they also get an overview of the product architecture of Oracle I/PM running on Oracle WebLogic Server.The course also delves into administration tasks such as security permissions, configuration such as creating BPEL connections, and procedures for creating applications, searches, and input mappings. Customer and partners can register by looking up the course (#D61575GC10) on http://education.oracle.com

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