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• Windows 7 Professional N needs to be just Windows 7 Professional.

  - by Jess

  I have a laptop at work that originally had Windows 7 Home Premium on it. We have a tech that comes in a few times a week to do some of our support work, and we asked him to upgrade the laptop to Windows 7 Professional. Before he left he told us the upgrade didn't work and that we'd have to order a disk. Upon checking the computer it seemed he had upgraded to Windows Professional 7 N. It had not previously been Home Premium N, so I'm not exactly sure how he managed to upgrade it to an N edition. I do not understand why he didn't run the Any Time Upgrade, but that is now irrelevant. How can I change Professional N to regular Professional? I would like to avoid having to restore it back to Home if possible.

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• Hosts that allow email marketing?

  - by Ghost1227

  I work for a company that heavily relies on email marketing to make money and we're running into a problem. We are trying to spin up a new email server and are finding it difficult to find a hosting company that doesn't explicitly disallow any form of mass mailing, legitimate or otherwise! Our lists are all opt-in, so the legitimacy issues aren't a problem, and we comply 100% with CAN-SPAM laws, but that doesn't seem to matter to hosting companies. Does anyone else have experience in this market? Can anyone suggest hosting companies that either support ESPs or are at least mass-mailing friendly? I've done lookups on most of the big players in the field and it seems that all of them are hosting their own equipment, which is currently cost prohibitive for us.

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• Software for formatting / web-publishing tutorial-type, technical articles

  - by gojira

  I want to put some of my own technical writing on the web: tutorials, how-to's, conceptual articles about programming etc. I write mostly for myself yet, but think others can benefit from it so I want to put it online, and I also have plans of making everything more coherent and turning it into a book. My articles are not meant as a blog, they're just meant as a collection of tutorials and how-to's, but I think a blog-type software would probably be the most appropriate mode of formatting that kind of stuff. Right now I am using the blog feature of cite u like, which is very low tech and I really need something better. On my wish list is, among other things: code snippets in scrollable boxes syntax highlighting for source code snippets tagging articles with graphical icons according to topic, like in slashdot of course users (i.e. readers) should be able to comment on articles Also, just more options than a super-simple blog should look slick! should not look wikipedia-like Is there any software you can recommend for this purpose?

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• Java Framework Choice Question.

  - by Sarang

  We do have many frameworks available in Java. Struts, Swing, JSF 2.0, Spring etc are used as per their priority. Actually, I don't know how many they are as well! But, as I am fresher to Java, even learning after their architecture, I cannot decide which framework can be used with what type of Projects ! Also, I am confused with mixed use of framework like Spring + JSF. What is the benefit to it ? Another thing making me confusing is about the UI components available in market. Like, we do have Primefaces, Ice-faces, MyFaces, Rich-faces. They may or may not have been supporting AJAX in-built. They may contains some bugs as well. What is best choice for Framework + UI component that can directly provide a best feet solution for any project ?

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• Where can I find a list of the highest resolution monitors for sale?

  - by speedmetal

  I am always on the lookout for the latest and greatest monitors, but for some reason, I have never found a good resource for this information. And while we know months in advance what new processor will be released, it doesn't seem like we ever know what new monitors will be released until they are. I am tempted to buy a Dell 3008WFP, but since the 30" 2560x1600 monitors have been out for 6 years, I would expect something better is about to be released. Where can I find out what is available in the high resolution / widescreen market and what is soon to be released? EDIT: I did finally find a resource for this information: Comprehensive List of IPS Based LCD Monitors However, if anyone finds another similar or possibly better resource, I will give it a correct answer mark. Thanks!

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• I need a relatively cheap host, which will be able to handle sudden peaks in traffic?

  - by Morten K

  Hello, We're launching a product in a few months, which will obviously have a website. Judging from our current traffic, we believe that overall traffic will probably not be that much, but we are aiming at promoting the site heavily using social media. This has the typical problem, that IF we get suddenly get picked up by a large tech blog, we will see a sudden burst: A very heavy increase in traffic all of the sudden. If we use a cheap charlie host as our current host is (www.unoeuro.com) or something similar like GoDaddy, I'm afraid that the site will go down under the load. If that happens, then we might as well have thrown our social media marketing dollars out of the window. Our site will be relatively lightweight, all videos hosted at Youtube or Vimeo and other than that mainly just a standard webpage (ie nothing too heavy). I am hoping for recommendations for a good hosting company, which has some form of scalable hosting, so if / when a traffic surge hits, the site will not go down.

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• Threading in Thunderbird based on subject

  - by MrStatic

  I am in Thunderbird 3.0.4 which is the latest (as of now) for windows. I have edited the about:config as per the Mozilla Mail/News wiki I have tried with mail.correct_threading as false as well. After restarting Thunderbird it still does not thread per just subject/date. We use DeskPro which emails out to each tech every time a support ticket is created/replied to but since these are notices they do no include In-Reply-To headers. For these emails each subject line is exactly the same for each ticket. Curious if anyone can shed some light on this.

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• Plesk hosting on MediaTemple DV

  - by David

  Hi there, We have a MediaTemple dedicated virtual running Plesk. The problem we're having is that changing the permissions of files on the server to be writable by server owner (apache) is conflicting with the ability to upload and overwrite files via the FTP user. Here's an example, I upload a file from user "serverftp" and they own the new file in the httpdocs folder. I then change the permission of an image upload folder to the apache user to that I can upload images via a PHP script. Uploading or changing that folder with the serverftp user is then locked out. Speaking to tech support didn't get very far because there are some strange group permissions going on and it would involve me adding every single domain FTP user to the pcantl group or something similar. I'm wondering how I can easily change things so that I don't have this problem anymore.

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• What are the benefits of using conforming certificates?

  - by zneak

  Recently, my web host started sending my mail client a self-signed root certificate with no field filled (everything says "Unknown") when connecting via SSL. I'm pretty sure this is not a good thing, but since it works, the tech support guy says it's fine. I'm not a certificate guru, so I'm turning to you people. What purpose do certificates serve? Is it really okay that the certificate has every field set to "Unknown"? I don't check certificates often, but I don't recall ever being sent a root one; what's the difference between a root certificate and, err, the other kind of certificate?

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• Recommendations for managing dedicated server DNS

  - by KP Overflow

  I've rented a dedicated server for several years with a number of domains. I've got a coding background so am comfortable with that side of the tech, but I hate that I still don't truly understand DNS settings. Example: My provider (hostgator) just told me that my parent nameservers are not correctly configured as there is no A record for my primary nameserver. What book/link/tutorial should I read to go from kind of understanding that comment to really understanding it & knowing exactly what I need to do to fix it rather than trial & error which is what I usually do. Thanks BTW I'm using a WHM/cpanel linux setup at hostgator but am eager to learn the fundamentals.

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• Selling your iphone games. [closed]

  - by Artemix

  Hi. So, long story short, some days ago I pusblished an iPhone game, I think the game wasnt that bad tbh, and still I got only 10 sells at $0.99. Are they any publishers, sponsors, or distributors to make your game "visible" on the app store market?, or the only thing you need is to have an amazing game and thats all? Somehow I think that even if you have an awesome game if you dont do that "marketing magic" correctly you will not exist in the store. Now Im making a second game, completly different, and I want to know how to do things right. If anyone knows something about this topic, let me know. Thx in advance.

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• Change the white background in webpages to another color

  - by Bruce Connor

  I'm currently using a dark theme in firefox. It looks really nice, but many webpages use a plain white background. The resulting contrast is a little unpleasant and sometimes hurts the eye when I switch from a dark tab to a white tab. Is there a way to make firefox replace white backgrouns everywhere with some other color (light gray, for instance)? It could be a Stylish script, a userChrome.css hack, or anything that works (preferably as light as possible). To make myself clear: after I achieve my objective, the background color whenever I visit the super-user site should be light-grey instead of white, and the same should happen to any other site with a white background (google sites, tech crunch, etc). Is there a way to do that?

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• Plug and Go NAS Storage

  - by graham.reeds

  My wife and I are separating. One of the things we need to extricate is the media we have accumulated over the years. So I am looking for a NAS solution that is a) relatively low-cost, b) reliable and c) easy for a non-geek to use (I don't want to be tech support). All it needs to do is hold our iTunes library, photos, course work and maybe some movies and TV shows that I currently have. She will be connecting via her Netbook. I have seen this thread but the reviews on Amazon aren't particularly favourable. Due to the need for simplicity, WHS and FreeNAS are none-starters. I need redundancy as if a single drive system was to die then she would lose her course work and photos. Is the ReadyNAS the only real solution out there?

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• No sound through DisplayPort

  - by Chris Koknat

  I'm trying to connect my Elitebook 8440p laptop to my Samsung HDTV. The laptop does not have a HDMI connection, but it does have DisplayPort. I bought a DisplayPort-to-HDMI adapter here http://www.amazon.com/gp/product/B002CSRFD8/ref=oss_product, and connected it with a 3' HDMI cable. The video shows up fine, but there is no audio. DisplayPort, HDMI, and the adapter all support audio. I contacted HP tech support, who told me to update my sound drivers. I installed the driver and rebooted. Supposedly, I should see a "HD Audio" tab. No luck, even after installing the driver again and rebooting. HP closed the case. I'm using XP Pro.

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• Need to upgrade DDR2 RAM on HP Desktop

  - by jds

  I have this HP Pavilion Desktop. As you can see, that page says the memory speed supported is PC2-4200. It currently has a 512 MB stick - CPU-Z Screenshots: hxxp://i41.tinypic.com/j5clj6.jpg and hxxp://i39.tinypic.com/20tldlc.jpg However, a crucial.com scan gives a slightly different report - hxxp://crucial.com/systemscanner/viewscanbyid.aspx?id=5718CFE831D926C3 It says the system can support PC2-5300 memory. So my question is which one should I trust? I want to upgrade the computer's ram to 2 GB (the maximum supported), because XP Media Center is giving me problems and I will install Windows 7 on this. PC2-6400 is the most common DDR2 memory I have been able to find here in the market. Will it cause any problems if I install 2 × 1 GB PC2-6400 DDR2 memory sticks (in dual channel) in this computer, (afaik, it will just run at the lower speed of 533 MHz, or whatever the motherboard supports), or do I absolutely need to get PC2-4200 sticks?

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• Help desk software - specific feature needed

  - by LunchMoney

  I am having a hard time finding help desk software that allows for drop down hyperlink selection during ticket creation. The situation is that we do external support for client systems and connect via remotely anywhere or logmein. Right now we use a poorly modified php based system that has a customer drop down menu and then a site drop down list that is then parsed by a bit of java script which opens a url. What I am looking for is the ability to store customer site URL information in the database and during the creation of a ticket be able to select the customer name and then select the site there by placing the corresponding site URL in the ticket. The support tech will then be able to click on this link to access the customer's site. Has anyone used or seen help desk software with this feature?

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• Why didn't cable select work?

  - by jldugger

  I got roped into doing tech support for a friend of the family. Obviously I'd already failed to hide my powers, ala Penny Arcade. Anyways, the guy bought a DVD burner OEM from Microcenter, and asked me to install it. So I stopped by before and thought I'd be slick and use Cable Select on the jumpers. I didn't get a chance to test it before it I had to leave, and it seems that this didn't work. I came back this week to investigate, and he explains he's confused how none of the software he downloaded was able to burn. So on a whim I switch it to explicit master / slave, and it starts working fine. Whoops. Well, at least it's not the extra crap he found and downloaded for free from the internet. Why doesn't setting both jumpers to Cable Select solve this?

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• RGB to DVI adapter not working for Projector-to-PC

  - by user897052

  We have a wall-mounted projector (dell 4320) with VGA In and the other end of the cable is RGB. We have an RGB to DVI-I adapter (w/ DIP switches) inorder to plug the cable into a PC (video card has 1 VGA and 1 DVI-I port). We had no problems until recently, when the PCs hard drive crashed. After re-imaging the PC, the computer no longer "sees" the projector (the computer doesn't detect the projector as a second monitor anymore). The PC is an older Dell with an after-market video card and runs win XP. I also tried it on a new HP box (win 7), but had to add a DVI-I to DVI-D adapter. Any ideas?

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• Port Forwarding on Actiontec GT704-WG Router Issues

  - by adamweeks

  I am trying to setup a server at customer's location that has the Actiontec GT704-WG DSL router. The port forwarding it not working at all. Here's the details: Server: OpenSuse Linux box with a static IP address of 192.168.1.200 Application running accepting connections on port 8060 Firewall disabled Local connections (within the network) working properly Router: Updated to latest firmware available DHCP range set to 192.168.1.69-192.168.1.199 to not have any conflicts with the server Firewall set to "off" Rule set in the "Applications" setting to forward 8060 TCP and UDP to 192.168.1.200 machine (I've tried using the "TCP,UDP" option as well as both individual options) I've also tried just simply putting the server in the DMZ to see if I could connect to anything, but still nothing. Looking for any clues before I call and waste hours explaining the issue to tech support.

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• Do most "normal" people use metro or desktop in Windows 8

  - by ihateapps

  Just curious since I don't fit the definition of a "normal" computer user nor have my friends or relatives upgraded to Windows 8 yet. Are most people in the "wild" (i.e. the "guy in starbucks" or "your friend who works as an auto tech". not you since you are on SU) using metro apps regularly to the point where the desktop is pointless or are they sticking with the desktop? I've gotten mixed statistics from Google. I'm asking for your personal anecdotal opinion based on what you notice in the wild.

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• Modern open source NIDS/HIDS and consoles?

  - by MattC

  Years back we set up an IDS solution by placing a tap in front of our exterior firewall, piping all the traffic on our DS1 through an IDS box and then sending the results off to a logging server running ACiD. This was around 2005-ish. I've been asked to revamp the solution and expand on it and looking around, I see that the last release of ACiD was from 2003 and I can't seem to find anything else that seems even remotely up-to-date. While these things may be feature complete, I worry about library conflicts, etc. Can anyone give me suggestions for a Linux/OpenBSD based solution using somewhat modern tools? Just to be clear, I know that Snort is still actively developed. I guess I'm more in the market for a modern open-source web console to consolidate the data. Of course if people have great experiences with IDS' other than Snort I'm happy to hear about it.

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• Sending large files - do any vendors sell their solution?

  - by Rob Nicholson

  We currently have an account with www.mailbigfile.com to allow us to send & receive files which exceed our client's email limits. In our industry, a 10MB limit is not unknown. Mailbigfile works fine for what it is but increasingly, our clients are starting to block it as a security risk. A solution would be for us to license the software and run it from our own web server which is far less likely to be blocked. Does anyone know of vendors in this market? We are looking at web collaboration systems but that's a much bigger project. The technology behind www.mailbigfile.com isn't that complex (http upload, email notification and then http download) so I'm hoping it won't be very expensive. Cheers, Rob.

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• Assisting a user using VNC

  - by wizlog

  I'm trying to help a friend with their computer remotely. He has a version of VNC, I'm not sure which one, so I downloaded and installed the VNC Viewer and Listening Viewer. I ask my friend for his IP address and port number, and he tells me that every time he's used it, the person giving him assistance (remotely controlling his computer) gave him some kind of number. I should note that my friend is not tech savy, and it may have been an IP address, but I'm not sure. What kind of number would the user be looking for? Does this indicate his version of VNC, Does that even matter? I am completly forign to VNC and don't know where to begin looking for an answer myself, and (for whatever reason) I can't ask my friend to figure out what version of VNC he is using.

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• If USB is not listed in BIOS as a boot option, does that mean the machine can't boot from USB?

  - by Chace Fields

  I just purchased an Asus Zenbook Prime UX31A-DH51 with Windows 8. I want to wipe the drive and do a clean install but USB is not listed as a boot option in the BIOS. Does this mean it is not possible? Here is a photo of my BIOS options. This is the only option I get when I click Add New Boot Option. Not sure if I can add USB here. * Update * Asus tech emailed and said: "Unfortunately with Windows 8 you can not boot from bios."

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• Reliable 1tb or larger hard drive?

  - by jasondavis

  I am in the market for 2-3 new drives, I would like each to be at least 1tb to 2tb in size. I have been reading all the reviews on newegg.com for 1tb and larger drives and they all have 1 thing in common. Almost all the ones I read about have complaints of them being DOA or dieing within a few weeks of use. I am hoping to find some drives with this storage range that have a reputation for lasting a long time instead of a short life. Please help me if you have any experience with these sort of drives? Most the ones I read about were Western Digital brand. I realize some might complain that this questions answer would be based upon a timeframe, so if a user searches and find this answer a year from now it will be outdated but I would appreciate any help based on the current hard drives available as of April 10th, 2010 on newegg.com

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