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• System Center Service Manager 2010 SP1 Resource Links

  - by Mickey Gousset

  System Center Service Manager is a new product that Microsoft released last year to handle incident/problem/change management.  Currently the latest version is System Center Service Manager SP1, and there is a Cumulative Update for SP1 that you should grab as well. A strong ecosystem is starting to spring up around this product, with tools and connectors that fill needs not build into the product.  To find the latest list of these items, you need to do to the SCSM 2010 Downloads page.  Here you can find a list of the latest tools and add-ons from Microsoft, as well as third-party vendors.  The Microsoft Exchange connector, and the Powershell Cmdlets are definitely worth it to download and install.

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• SQL SERVER – Curious Case of Disappearing Rows – ON UPDATE CASCADE and ON DELETE CASCADE – Part 1 of 2

  - by pinaldave

  Social media has created an Always Connected World for us. Recently I enrolled myself to learn new technologies as a student. I had decided to focus on learning and decided not to stay connected on the internet while I am in the learning session. On the second day of the event after the learning was over, I noticed lots of notification from my friend on my various social media handle. He had connected with me on Twitter, Facebook, Google+, LinkedIn, YouTube as well SMS, WhatsApp on the phone, Skype messages and not to forget with a few emails. I right away called him up. The problem was very unique – let us hear the problem in his own words. “Pinal – we are in big trouble we are not able to figure out what is going on. Our product details table is continuously loosing rows. Lots of rows have disappeared since morning and we are unable to find why the rows are getting deleted. We have made sure that there is no DELETE command executed on the table as well. The matter of the fact, we have removed every single place the code which is referencing the table. We have done so many crazy things out of desperation but no luck. The rows are continuously deleted in a random pattern. Do you think we have problems with intrusion or virus?” After describing the problems he had pasted few rants about why I was not available during the day. I think it will be not smart to post those exact words here (due to many reasons). Well, my immediate reaction was to get online with him. His problem was unique to him and his team was all out to fix the issue since morning. As he said he has done quite a lot out in desperation. I started asking questions from audit, policy management and profiling the data. Very soon I realize that I think this problem was not as advanced as it looked. There was no intrusion, SQL Injection or virus issue. Well, long story short first - It was a very simple issue of foreign key created with ON UPDATE CASCADE and ON DELETE CASCADE.  CASCADE allows deletions or updates of key values to cascade through the tables defined to have foreign key relationships that can be traced back to the table on which the modification is performed. ON DELETE CASCADE specifies that if an attempt is made to delete a row with a key referenced by foreign keys in existing rows in other tables, all rows containing those foreign keys are also deleted. ON UPDATE CASCADE specifies that if an attempt is made to update a key value in a row, where the key value is referenced by foreign keys in existing rows in other tables, all of the foreign key values are also updated to the new value specified for the key. (Reference: BOL) In simple words – due to ON DELETE CASCASE whenever is specified when the data from Table A is deleted and if it is referenced in another table using foreign key it will be deleted as well. In my friend’s case, they had two tables, Products and ProductDetails. They had created foreign key referential integrity of the product id between the table. Now the as fall was up they were updating their catalogue. When they were updating the catalogue they were deleting products which are no more available. As the changes were cascading the corresponding rows were also deleted from another table. This is CORRECT. The matter of the fact, there is no error or anything and SQL Server is behaving how it should be behaving. The problem was in the understanding and inappropriate implementations of business logic.  What they needed was Product Master Table, Current Product Catalogue, and Product Order Details History tables. However, they were using only two tables and without proper understanding the relation between them was build using foreign keys. If there were only two table, they should have used soft delete which will not actually delete the record but just hide it from the original product table. This workaround could have got them saved from cascading delete issues. I will be writing a detailed post on the design implications etc in my future post as in above three lines I cannot cover every issue related to designing and it is also not the scope of the blog post. More about designing in future blog posts. Once they learn their mistake, they were happy as there was no intrusion but trust me sometime we are our own enemy and this is a great example of it. In tomorrow’s blog post we will go over their code and workarounds. Feel free to share your opinions, experiences and comments. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Agile Development Requires Agile Support

  - by Matt Watson

  Agile developmentAgile development has become the standard methodology for application development. The days of long term planning with giant Gantt waterfall charts and detailed requirements is fading away. For years the product planning process frustrated product owners and businesses because no matter the plan, nothing ever went to plan. Agile development throws the detailed planning out the window and instead focuses on giving developers some basic requirements and pointing them in the right direction. Constant collaboration via quick iterations with the end users, product owners, and the development team helps ensure the project is done correctly.  The various agile development methodologies have helped greatly with creating products faster, but not without causing new problems. Complicated application deployments now occur weekly or monthly. Most of the products are web-based and deployed as a software service model. System performance and availability of these apps becomes mission critical. This is all much different from the old process of mailing new releases of client-server apps on CD once per quarter or year.The steady stream of new products and product enhancements puts a lot of pressure on IT operations to keep up with the software deployments and adding infrastructure capacity. The problem is most operations teams still move slowly thanks to change orders, documentation, procedures, testing and other processes. Operations can slow the process down and push back on the development team in some organizations. The DevOps movement is trying to solve some of these problems by integrating the development and operations teams more together. Rapid change introduces new problemsThe rapid product change ultimately creates some application problems along the way. Higher rates of change increase the likelihood of new application defects. Delivering applications as a software service also means that scalability of applications is critical. Development teams struggle to keep up with application defects and scalability concerns in their applications. Fixing application problems is a never ending job for agile development teams. Fixing problems before your customers do and fixing them quickly is critical. Most companies really struggle with this due to the divide between the development and operations groups. Fixing application problems typically requires querying databases, looking at log files, reviewing config files, reviewing error logs and other similar tasks. It becomes difficult to work on new features when your lead developers are working on defects from the last product version. Developers need more visibilityThe problem is most developers are not given access to see server and application information in the production environments. The operations team doesn’t trust giving all the developers the keys to the kingdom to log in to production and poke around the servers. The challenge is either give them no access, or potentially too much access. Those with access can still waste time figuring out the location of the application and how to connect to it over VPN. In addition, reproducing problems in test environments takes too much time and isn't always possible. System administrators spend a lot of time helping developers track down server information. Most companies give key developers access to all of the production resources so they can help resolve application defects. The problem is only those key people have access and they become a bottleneck. They end up spending 25-50% of their time on a daily basis trying to solve application issues because they are the only ones with access. These key employees’ time is best spent on strategic new projects, not addressing application defects. This job should fall to entry level developers, provided they have access to all the information they need to troubleshoot the problems.The solution to agile application support is giving all the developers limited access to the production environment and all the server information they need to see. Some companies create their own solutions internally to collect log files, centralize errors or other things to address the problem. Some developers even have access to server monitoring or other tools. But they key is giving them access to everything they need so they can see the full picture and giving access to the whole team. Giving access to everyone scales up the application support team and creates collaboration around providing improved application support.Stackify enables agile application supportStackify has created a solution that can give all developers a secure and read only view of the entire production server environment without console or remote desktop access.They provide a web application that provides real time visibility to the important information that developers need to see. An application centric view enables them to see all of their apps across multiple datacenters and environments. They don’t need to know where the application is deployed, just the name of the application to find it and dig in to see more. All your developers can see server health, application health, log files, config files, windows event viewer, deployment history, application notes, and much more. They can receive email and text alerts when problems arise and even safely query your production databases.Stackify enables companies that do agile development to scale up their application support team by getting more team members involved. The lead developers can spend more time on new projects. Application issues can be fixed quicker than ever. Operations can spend less time helping developers collect server information. Agile application support starts with Stackify. Visit Stackify.com to learn more.

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• Oracle makes Virtualized Java Applications Practical. Announces Brand New Products

  - by blake.connell

  New Oracle Virtual Assembly Builder and Oracle WebLogic Suite Virtualization Option make running Java applications in a virtual environments easy and practical. • Oracle Virtual Assembly Builder is a new product designed to help organizations quickly and easily deploy multi-tier enterprise applications in virtualized environments. It enables administrators to quickly configure and provision these applications. • Oracle WebLogic Suite Virtualization Option delivers Oracle WebLogic Server on Oracle JRockit Virtual Edition delivering 'near-native' performance and increased server density. • Oracle WebLogic Server on Oracle JRockit Virtual Edition runs directly on Oracle VM without a guest operating system, a unique capability resulting in better performance and more application server runtime per system. Oracle WebLogic Suite Virtualization Option and Oracle Virtual Assembly Builder can drive operational efficiency and agility. Customers can dynamically scale up/down the underlying software infrastructure and applications with ease through software automation. Register for a live webinar with Oracle product experts Read the press release For more product information: Oracle Virtual Assembly Builder Oracle WebLogic Suite Virtualization Option

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• Working on someone else's code

  - by Xavi Valero

  I have hardly a year's experience in coding. After I started working, most of the time I would be working on someone else's code, either adding new features over the existing ones or modifying the existing features. The guy who has written the actual code doesn't work in my company any more. I am having a hard time understanding his code and doing my tasks. Whenever I tried modifying the code, I have in some way messed with the working features. What all should I keep in mind, while working over someone else's code?

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• Announcement: New Tutorial - Using ADF Faces and ADF Controller with OEPE

  - by Juan Camilo Ruiz

  We are happy to announce the publication of our newest tutorial, that explores some of the latest features added in our OEPE 12c release for ADF Development. The tutorial walks you through the creation of an ADF application that uses the ADF Faces Rich Client components, in combination with the ADF Controler, ADF Model and JPA. By developing this tutorial you will work and understand various features added into OEPE 12c that are specific to ADF development such as: ADF taskflow editor Visual pageDefinition editor ADF integration with AppXRay Navigation across artifacts such as pages, pageDefinition, managed beans, etc. Property inspector for ADF Faces components. Stay tunned for more and exciting tutorials that explore this and much more OEPE features. And of course your feedback is always welcome!

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• Do you know that every user story should have an owner?

  - by Martin Hinshelwood

  When you are building complicated software and working with customers it is always nice for them to have some idea on who to speak to about a particular story during a sprint. In order to achieve this one of the Team takes responsibility for “looking after” a story. They will collect all of the “Done” emails and make sure that everyone follows the Done criteria identified by the team as well as answering any Product Owner queries. Figure: Bad example, The product owner is not sure who to speak to. Figure: Good example, The product owner can now see who he should speak to an developers know where to send done emails.   Technorati Tags: SSW,Scrum,SSW Rules,Rules to better Scrum with TFS

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• How can I select an appropriate licensing/obfuscation system for .NET?

  - by Adam

  I saw someone suggesting .NET Reactor once as a good obfuscator. I went to their website to check it out and saw they have a product called IntelliLock which is advertised as a pretty robust licensing system which has code protection/obfuscation built in. With that said, I tried to contact them and ask them a few questions regarding the product, but have not had any response. This is kind of a red flag for me. However, it seems like there is some user base for this product whom are satisfied. What .NET licensing system(s) with .NET code protection/obfuscation are you using? What are its pros & cons that you have encountered? Are there things I should be looking for or looking to avoid when evaluating these systems?

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• Create new variable or make multiple chained calls?

  - by Rodrigo

  What is the best way to get this attributes, thinking in performance and code quality? Using chained calls: name = this.product.getStock().getItems().get(index).getName(); id = this.product.getStock().getItems().get(index).getId(); Creating new variable: final item = this.product.getStock().getItems().get(index); name = item.getName(); it = item.getId(); I prefer the second way, to let the code cleaner. But I would like to see some opinions about it. Thank you!

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• Quality Assurance activities

  - by MasloIed

  Having asked but deleted the question as it was a bit misunderstood. If Quality Control is the actual testing, what are the commonest true quality assurance activities? I have read that verification (reviews, inspections..) but it does not make much sense to me as it looks more like quality control as mentioned here: DEPARTMENT OF HEALTH AND HUMAN SERVICES ENTERPRISE PERFORMANCE LIFE CYCLE FRAMEWORK Practices guide Verification - “Are we building the product right?” Verification is a quality control technique that is used to evaluate the system or its components to determine whether or not the project’s products satisfy defined requirements. During verification, the project’s processes are reviewed and examined by members of the IV&V team with the goal of preventing omissions, spotting problems, and ensuring the product is being developed correctly. Some Verification activities may include items such as: • Verification of requirement against defined specifications • Verification of design against defined specifications • Verification of product code against defined standards • Verification of terms, conditions, payment, etc., against contracts

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• Project Euler 4: (Iron)Python

  - by Ben Griswold

  In my attempt to learn (Iron)Python out in the open, here’s my solution for Project Euler Problem 4.  As always, any feedback is welcome. # Euler 4 # http://projecteuler.net/index.php?section=problems&id=4 # Find the largest palindrome made from the product of # two 3-digit numbers. A palindromic number reads the # same both ways. The largest palindrome made from the # product of two 2-digit numbers is 9009 = 91 x 99. # Find the largest palindrome made from the product of # two 3-digit numbers. import time start = time.time() def isPalindrome(s): return s == s[::-1] max = 0 for i in xrange(100, 999): for j in xrange(i, 999): n = i * j; if (isPalindrome(str(n))): if (n > max): max = n print max print "Elapsed Time:", (time.time() - start) * 1000, "millisecs" a=raw_input('Press return to continue')

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• Best way to address this Magento issue

  - by robgt

  I am in need of some advice/pointers on how best to attack a problem I am faced with in Magento 1.4.0.1. Here is the scenario: Consider a product catalog of multiple thousands of products in which there are many and various retail markup percentages. There is a need to sell some of those products to other retailers, and I need a way to easily categorise them into percentrage markup groups, so that the other traders can easily purchase items from us without needing to call and confirm pricing. All products prices are added to the magento database including VAT - so the actual retail value is the starting point. I think this needs to be done by adding an attribute on the products that determines the maximum discount level that can be applied to any given product. Obviously, this would entail a massive amount of work to update every product. Is there a way to achieve what we need that I don't yet know about (within Magento)? Can single attribute values be mass-populated somehow, without affecting other attributes such as name/description/etc?

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• Save the date For AutoVue Enterprise Visualization at Oracle OpenWorld 2013

  - by Gerald Fauteux

  Planning to attend Oracle OpenWorld 2013 (September 22–26, 2013)?  If so, be sure to check out the various Enterprise Visualization activities that you can take advantage of while in San Francisco. Enterprise Visualization Sessions: CON8992 - Qualcomm Streamlines Its Design and Manufacturing Process with AutoVue/Agile Products. Click here for full session description. Customer Speakers: Mary Legaspi - Staff Systems Administrator and Ravi Sankaran - Sr. Staff Systems Analyst, Qualcomm CON8741 - Visual Information Navigator: Next-Generation Interaction Paradigm. Click here for full session description. Speakers: Rozita Naghshin - Sr. Principal Product Manager-Visual Information Navigator and Thierry Bonfante - Senior Director Product Development, Oracle Other Activities  There will be an “Oracle’s AutoVue & Visual Information Navigator" pod in the exhibit hall Come and meet Oracle’s Visualization experts at the SCM product lounge, and have exclusive 1 on 1 or group conversations with development and strategy experts.     Check back shortly for the dates and times of these activities

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• Second Day of Data Integration Track at OpenWorld 2012

  - by Doug Reid

  0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Our second day at OpenWorld and the Data Integration Team was very active with customer meetings, product updates, product demonstrations, sessions, plus much more.  If the volume of traffic by our demo pods is any indicator, this is a record year for attendance at OpenWorld.  The DIS team have had tremendous number of people stop by our demo pods to learn about the latest product releases or to speak to one of our product managers.    For Oracle GoldenGate, there has been a great deal of interest in Integrated Capture and the  Oracle GoldenGate Monitor plug-in for Enterprise Manager.  Our customer panels this year have been very well attended and on Tuesday we held the “Real World Operational Reporting with Oracle GoldenGate Customer Panel”. On this panel this year we had Michael Wells from Raymond James, Joy Mathew and Venki Govindarajan from Comcast, and Serkan Karatas from Turk Telekom. Our panelists have a great mix of experiences and all are passionate about using Oracle Data Integration products to solve very complex use cases. Each panelist was given a ten minute to overview their use of our product, followed by a barrage of questions from the audience. Michael Wells spoke about using Oracle GoldenGate for heterogeneous real time replication from HP (Tandem) NonStop to SQL Server and emphasized the need for using standard naming conventions for when customers configure GoldenGate, as the practices is immensely helpful when debugging a problem. Joy Mathew and Venkat Govindarajan from Comcast described how they have used GoldenGate for over a decade and their experiences of using the product for replicating data from HP nonstop to Terdata. Serkan Karatas from Turk Telekom dove into using Oracle GoldenGate and the value of archiving data in extremely large databases, which in Turk Telekoms case resulted in a 1 month ROI for the entire project. Thanks again to our panelist and audience participants for making the session interactive and informative.  For Wednesday we have a number of sessions available to attendees plus two hands-on labs, which I have listed below.   If you are unable to attend our hands-on lab for Oracle GoldenGate Veridata, it is available online at youtube.com. Sessions  11:45 AM - 12:45 PM Best Practices for High Availability with Oracle GoldenGate on Oracle Exadata -Moscone South - 102 1:15 PM - 2:15 PM Customer Perspectives: Oracle Data Integrator -Marriott Marquis - Golden Gate C3 Oracle GoldenGate Case Study: Real-Time Operational Reporting Deployment at Oracle -Moscone West - 2003 Data Preparation and Ongoing Governance with the Oracle Enterprise Data Quality Platform -Moscone West - 3000 3:30 PM - 4:30 PM Best Practices for Conflict Detection and Resolution in Oracle GoldenGate for Active/Active -Moscone West - 3000 5:00 PM - 6:00 PM Tuning and Troubleshooting Oracle GoldenGate on Oracle Database -Moscone South - 102 0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Hands-on Labs 10:15 AM - 11:15 AM Introduction to Oracle GoldenGate Veridata Marriott Marquis - Salon 1/2 11:45 AM - 12:45 PM Oracle Data Integrator and Oracle SOA Suite: Hands-on Lab -Marriott Marquis - Salon 1/2 If you are at OpenWorld please join us in these sessions. For a full review of data integration track at OpenWorld please see our Focus-On Document.

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• What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

  - by Tony Berk

  There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! As I mentioned in my earlier post about some of the keynote sessions, Is There a Cloud Over OpenWorld?, I'm going try to highlight some key sessions to help you find the best sessions for you. Interested to find out where Oracle CRM products are headed, then find your "roadmap" session. Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. Which session are you most interested in? Make your suggestions! But no voting for Pearl Jam or Kings of Leon. Those are after hours! 

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• Our plans for ASP.NET AJAX and SharePoint 2010

  The new MS Office and SharePoint release is just around the corner, and I want to assure everyone that we will provide full support for SP 2010 in our next RadControls release - Q2 2010. We have already put up a page with information about the new SP release. You can find all the information you need at the SharePoint product page on our site. In this post I will talk about the ASP.NET AJAX controls, but as you will see on the product page, we will also offer support for our Silverlight UI controls.   The most important thing I want to share is that the RadEditor for MOSS product will updated for the 2010 version and you can already get a beta version from your account (provided you have a license for the ASP.NET AJAX controls). We still have some work to do in the WCM scenario, but ...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• SEO URL structure for tag search on site

  - by Theo G

  I am looking to add tags to each product on my site e.g. brown, x products under £x, second hand x, refurbished x etc. Once you click these tags it will then search for other tags that are similar. I was thinking of using a url structure of www.site.com/tags/this%is%the%tag%name and then simply have a page that shows the results of all the products with that tag. I heard a while back that google generally ignores or downgrades anything with ‘search’ in the url and was wondering if anyone had any experience with this? Also, would you say /tags/ is a pretty valid destination or is it best to break it down and add more levels e.g. /product-type/product%variation Thanks in advance!

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• Highlights from the Oracle Customer Experience Summit @ OpenWorld

  - by Richard Lefebvre

  The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David Vap Group Vice President Oracle Applications Product Development

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• Would a model like this translate well to a document or graph database?

  - by Eric

  I'm trying to understand what types of models that I have traditionally persisted relationally would translate well to some kind of NoSQL database. Suppose I have a model with the following relationships: Product 1-----0..N Order Customer 1-----0..N Order And suppose I need to frequently query things like All Orders, All Products, All Customers, All Orders for Given Customer, All Orders for Given Product. My feeling is that this kind of model would not denormalize cleanly - If I had Product and Customer documents with embedded Orders, both documents would have duplicate orders. So I think I'd need separate documents for all three entities. Does a characteristic like this typically indicate that a document database is not well suited for a given model? Generally speaking, would a document database perform as well as a relational database in this kind of situation? I know very little about graph databases, but I understand that a graph database handles relationships more performantly than a document database - would a graph database be suited for this kind of model?

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• ASP.NET MVC 2 Released!

  - by kaleidoscope

  ASP.NET MVC 2 Released! ASP.NET MVC 2 Features ASP.NET MVC 2 adds a bunch of new capabilities and features. Some of the new features and capabilities include: § New Strongly Typed HTML Helpers § Enhanced Model Validation support across both server and client § Auto-Scaffold UI Helpers with Template Customization § Support for splitting up large applications into ‘Areas’ § Asynchronous Controllers support that enables long running tasks in parallel § Support for rendering sub-sections of a page/site using Html.RenderAction § Lots of new helper functions, utilities, and API enhancements § Improved Visual Studio tooling support More details can be found at http://www.azurejournal.com/2010/03/aspnet-MVC-2-released/ http://www.asp.net/mvc/   Anish, S

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• What is a good way to measure game virality?

  - by Chris Garrett

  I have added some social features to an iPhone game (Lexitect if you're curious), such as email, Twitter, and Facebook integration for sharing high scores. Along with these features, I am measuring how many times users make it to each step. The goal of these features are to make the game more viral, and I am trying to get to a measure of game virality. I would think that a game virality metric would produce a number based on 1.0, where 1.0 = zero viral growth, and 1.01 would represent 1% viral growth over some unit of time. How is virality normally measured, and in what units? How is time capped on the metric? i.e. if I gave each player a year to determine how many recommendations they make, I wouldn't get any real numbers for a year from the time I start tracking it. Are there any standards for tracking virality in a meaningful way?

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• Oracle VM at the IOUG Virtualization SIG – Online Symposium

  - by Chris Kawalek

  Join the Oracle VM product managers and product experts for a day full of best practices and information on the latest product updates. A sampling of what you can expect: Best practices from a customer’s perspective on deployment of Oracle VM and Oracle RAC. How to simplify and accelerate the onboarding of your applications to the cloud with Oracle Virtual Assemblies and Enterprise Manager 12c. The latest how-to and demo of DeployCluster Tool on Oracle VM 3. Date: Tomorrow, November 7th, 10am CDT – 2:50pm CDT Register for this free online event today! 

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• INNOVATIONS IN PRODUCTS – Partner Briefing PROGRAM - October 1st

  - by Mike.Hallett(at)Oracle-BI&EPM

  Partners are invited to join the Innovations in Products webcast, October 1st: 4:00pm CET /5:00pm UK BI & EPM Product breakout Webcast sessions available on October 1st: Topics Speaker To Register Oracle Endeca Information Discovery, Product Overview Emma Palii, BI Sales Consultant CLICK HERE Hyperion Project Financial Planning, Measure the full financial impacts of your Projects Olivier Bernard, EPM Business Solutions Director CLICK HERE To see the full list of session topics, goto the overall registration page Innovations in Products October 1st.    To access the previously presented Applications, and Public-Sector Value Proposition presentations, please click here. Delivery Format: 1 Hour Webcast The Innovations in Products program is a series of Oracle product presentations followed by live Q&A.  It will be delivered over the Web.  Partner Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. For further information please contact Markku Rouhiainen.  

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• SL: Silverlight 5

  - by xamlnotes

  Check out this new demo from MIX11. http://code.msdn.microsoft.com/silverlight/3D-Housebuilder-demo-from-def4af04 SL 5 is the next big step for great apps in SL. This new release is adding more features to an already great technology.  You can find out more about this release at http://www.microsoft.com/silverlight/future/ . I particularly like the new features for business applications such as the next text improvements and making the combo box type ahead right out of the box. Plus there are more enhancements for databinding too.  And the list goes on and on with features such as performance and “trusted application”. Where is Sl 5 now? its in Release Candidate now so the final bits should not be far down the road.

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• Does using structure data semantic LocalBusiness schema markup work for local EMD URL's?

  - by ElHaix

  Based on what I have read about Google's recent Panda and Penguin updates, I'm getting the impression that using semantic markup may help improve SEO results. On a EMD (exact match domain) site, that may have been hit, we list location-based products. We are now going to be adding a itemtype="http://schema.org/Product" to each product, with relevant details. However, that product may be available in Los Angeles and also in appear in a Seattle results page. We could add a LocalBusiness item type on each geo page to define the geo location for that page. While the definition states: A particular physical business or branch of an organization. Examples of LocalBusiness include a restaurant, a particular branch of a restaurant chain, a branch of a bank, a medical practice, a club, a bowling alley, etc. We could add use the location property which would simply include the city/state details. I realize that this looks like it is meant for a physical location, however could this be done without seeming black-hat?

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