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  • Things IT needs to do for compliance in a private company?

    - by SQL Baba
    My company is a private, family owned business. The company is head quartered in USA and also runs businesses in several countries including Mexico, UK, Canada, Carribean islands and few other countries in S.America. Me and my boss had a discussion over lunch regarding IT compliance and we wondered what kind of mail archiving solution we need to pursue and what are the other IT related compliance we need to pursue. Our processes include online and phone based sales, phone based customer support, w-9 (SSN and EIN) verification, etc.

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  • How can Hosting Providers allow .NET Full Trust?

    - by Alex
    I wondered how certain .NET hosting providers can safely grant full trust to their customers? Doesn't this open up everybody who is hosting with that company to potential safety issues? Or is there a way to safely restrict each customer, despite giving full trust, to "their" space without giving them the abiliy to bring down the system or spy on other customers?

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  • Terminal services printers/scanners?

    - by earlz
    Is there some list of printers/scanners that are known to work with Terminal Services or some way to determine automatically if the device will work from the specifications? I am needing to advise a customer on a small(as in, can set on a desk) all-in-one printer/scanner/fax that works with Terminal Services. The client OS is Windows XP, the server OS is Server 2003.

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  • If I buy a windows 8 pro from amazon(US), can I activate it in China?

    - by liweijian
    Microsoft do not sell Windows 8's DVD in China, We can only update to Windows 8 from Windows 7 , Vista or Windows XP SP3. However, I am a Ubuntu user, I don't have Windows 7 , Vista or Windows XP SP3 installed in my laptop. I was planning to buy a DVD of Windows 8 Pro from Amazon.com, but I don't know if it can be activated in China. Does anybody know? The customer service of Microsoft is too busy right now.

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  • Load balancing with one server and IIS7(.5)

    - by Lieven Cardoen
    Is it possible to configure loadbalancing on one server with IIS7? What I would like is to have three applications in IIS7 (sites). One site should forward the requests to the other two sites (loadbalanced). Problem is that at a customer of ours loadbalancing is used (with virtual servers). We on the other hand do not have (yet) a virtual environment and only one buildserver. (maybe using Application Request Routing module?)

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  • Putty Help with @ Key

    - by jb0510
    I am new to putty. I am pushing files to a customer with sftp command that includes @ sign in the command. e.g. sftp (login@IP Address) the session will not allow @ on the command line. It bounces me to the next line. Can anyone tell me how to correct this.

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  • Is there a remote desktop management tool that I can email to people?

    - by Matt 'Trouble' Esse
    I often need to remotely manage PC and Macs for desktop support. I'm after a remote desktop management support tool that I could email (or send a url) that the customer could click on (or run) and I could then remotely manage their PC/Mac A tool that could work on both operating systems would be great but not mandatory (a separate tool for both/either will suffice) A tool that has an iPhone App would be fantastic too but this would just be very much a 'wish list' Looking forward to your suggestion!

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  • kerio add-in for outlook disabled after every adobe update

    - by Sam
    I'm using outlook 2010 with the kerio toolbar/add-in. Every time I install an update for Adobe (flash player, pdf reader), the kerio add-in gets disabled, which is quite annoying (more so since this is a customer computer and it is hard to get them install updates if these break add-ins they need). Is there a way either to get adobe update not to disable this, or maybe create a script which enables the add-in at user logon?

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  • SMB returns the entire file instead of header info

    - by billdlawson
    Starting a section of code checks for access to many data files (flat files so each table is a file) and when I do a packet capture, in our capture only the header info is sent by the server to the client. However I have one Customer who is using a SAN that gets the whole file instead of just the header info,and besides just being slower, this is causing file access issues. They have already turned off OPLOCKS at the server and at the workstations. This is not client server. The data files and the application reside on the server but the users run the application locally via a shortcut with a mapped drive or UNC. So when I simply select an option that prompts for a vehicle number, not tryng to select a record but rather simply verify the datafiles are accessible, that window opens in 1-2 seconds for me. When they do the same thing it takes 6-15 seconds after there several users are running the program. Maximum number of users is 15. The program has a lot of small modules, 800 .cob modules. So it is very chatty but these are datafiles. We have Wireshark captures that show he's pulling the whole file and we're just getting the header. Thier capture vs ours. We suspect the SAN. Has anyone ever heard of a SAN improperly interpreting runtime requests? So an SMB request. This is Acucobol-GT (now Microfocus). The application is written in COBOL. This is not a new program just a new problem. This is one customer of over a thousand who are otherwise running smoothly and we are totally stumped. All XP users, the server is Windows 2003 (with Virtual server) and I don't yet know the SAN info. Also we have many installations running virtual servers but only few on SANs or we just don't know it. This is not a network throught put issue, the load is less than 5% on the server and theer are no timeout or retransmits. PS If it wasn't for Wireshark I'd still be chasing my tail. An application trace file on thier installation just looks like they run slower. If you want the Wireshark trace file I can make it available. Thanks in advance - Please excuse my verbosity (word?) but I'm not sure what's relavent.

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  • Exchange 2010 outlook anywhere - shows internal URL

    - by Frederik Nielsen
    I am setting up an Exchange 2010 SP2 for a customer. However, the server address that the server returns with autodiscover is wrong, as it points to the internal domain (.local) - and not the external address. How do I change this? Here's an image to describe what I mean: It is the upper field that is wrong. I dont want users to enable the RPC over HTTP-thing, as the users know barely nothing about computers. Thank you in advance.

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  • Is there a middle ground in monthly server costs?

    - by user41655
    Right now I'm paying a monthly fee of 12.95 for a server and I'm definitely getting what I pay for! (no customer support, outages, slowdowns, glitches, etc) I know that the good companies (Rackspace) charge much more. (Hundreds a month) I'm wondering if there is a middle ground somewhere that might be as good as Rackspace but is still better than what I have. 50 a month maybe? If it does exist will the extra $40 a month be worth it?

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  • MacBook - Where to fix?

    - by user18731
    Not too sure if this is the website to post on, therefore please direct me elsewhere otherwise. I have a crack on my MacBook, underneath the trackpad. Will Apple fix this under warranty? If not, what would be the estimated cost? Has anyone else had experience with dealing with Apple customer experience? Thanks!

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  • Using the same machineKey across two web farms

    - by wwilkins
    We have two separate NLB web farms. The first farm runs an app that delivers content to the customer facing application on the second NLB. We've noticed a single Cryptographic error in our logs that occurs whenever a page loading content from the first farm is accessed. Is there any reason to not give all of the servers in both farms the same machineKey settings?

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  • 550 relay not permitted

    - by Nick Swan
    We are using Fogbugz on our server to do customer support emails. Occasionally we get errors coming back when sending emails which say: 550 relay not permitted This seems to happen at random though, sometimes sending an email to a person works, next time to the same person it'll bounce back. I've tried setting up reverse DNS with the server host and creating the SPF record in GoDaddy but we still get some of these errors. Is there anything else I can do, and is there a way of testing these are actually configured correctly?

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  • What part of SMF is likely broken by a hard power down?

    - by David Mackintosh
    At one of my customer sites, the local guy shut down their local Solaris 10 x86 server, pulled the power inputs, moved it, and now it won’t start properly. It boots and then presents a prompt which lets you log in. This appears to be single user milestone (or equivalent). Digging into it, I think that SMF isn’t permitting the system to go multi-user. SMF was generating a ton of errors on autofs, after some fooling with it I got it to generate errors on inetd and nfs/client instead. This all tells me that the problem is in some SMF state file or database that needs to be fixed/deleted/recreated or something, but I don’t know what the actual issue is. By “generate errors”, I mean that every second I get a message on the console saying “Method or service exit timed out. Killing contract <#.” This makes interacting with the computer difficult. Running svcs –xv shows the service as “enabled”, in state “disabled”, reason “Start method is running”. Fooling with svcadm on the service does nothing, except confirm that the service is not in a Maintenance state. Logs in /lib/svc/log/$SERVICE just tell you that this loop has been happening once per second. Logs in /etc/svc/volatile/$SERVICE confirm that at boot the service is attempted to start, and immediately stopped, no further entries. Note that system-log isn’t starting because system-log depends on autofs so I have no syslog or dmesg. Googling all these terms ends up telling me how to debug/fix either autofs or nfs/client or inetd or rpc/gss (which was the dependency that SMF was using as an excuse to prevent nfs/client from “starting”, it was claiming that rpc/gss was “undefined” which is incorrect since this all used to work. I re-enabled it with inetadm, but inetd still won’t start properly). But I think that the problem is SMF in general, not the individual services. Doing a restore_repository to the “manifest_import” does nothing to improve, or even detectibly change, the situation. I didn’t use a boot backup because the last boot(s) were not useful. I have told the customer that since the valuable data directories are on a separate file system (which fsck’s as clean so it is intact) we could just re-install solaris 10 on the / partition. But that seems like an awfully windows-like solution to inflict on this problem. So. Any ideas what piece is broken and how I might fix it?

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  • Is this common practice for disk quotas on virtual dedicated servers?

    - by Louis
    Hello, I was a bit surprised when I purchased a VPS with 15GB of storage to find that am left with very little space after Windows' 13GB footprint. I can't even install SQL Server. Tech support is saying this is normal. I know that if they felt like it they could remove Windows from the quota or adjust it accordingly. Is this a common practice or should I further pursue the issue with customer service?

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  • Newly configured MSSQL2008, TIME_WAIT but no ESTABLISHED?

    - by 3molo
    Windows 2008 R2, standard. No firewall locally on it. Newly setup because an old SQL2000 had two disks die (or could it be the raid controller?) at the same time. Luckily, I had fresh backups. The databases have been restored, and SP2 for SQL2008 applied. I can see various hosts trying to establish a session, but the (customer) sites does not work and I don't see the expected established sessions. A wireshark reveals a full three-way handshake. Since it's customer machines connecting, I cannot logon to them and restart application pools.. What on earth could be causing this? No. Time Source Destination Protocol Info 1 0.000000 1.2.5.127 1.2.6.133 TCP desktop-dna > ms-sql-s [SYN] Seq=0 Win=65535 Len=0 MSS=1380 SACK_PERM=1 Frame 1: 62 bytes on wire (496 bits), 62 bytes captured (496 bits) Ethernet II, Src: Cisco_31:5e:09 (00:26:0b:31:5e:09), Dst: Vmware_b7:00:05 (00:50:56:b7:00:05) Internet Protocol, Src: 1.2.5.127 (1.2.5.127), Dst: 1.2.6.133 (1.2.6.133) Transmission Control Protocol, Src Port: desktop-dna (2763), Dst Port: ms-sql-s (1433), Seq: 0, Len: 0 No. Time Source Destination Protocol Info 2 0.000123 1.2.6.133 1.2.5.127 TCP ms-sql-s > desktop-dna [SYN, ACK] Seq=0 Ack=1 Win=8192 Len=0 MSS=1460 SACK_PERM=1 Frame 2: 62 bytes on wire (496 bits), 62 bytes captured (496 bits) Ethernet II, Src: Vmware_b7:00:05 (00:50:56:b7:00:05), Dst: Cisco_31:5e:09 (00:26:0b:31:5e:09) Internet Protocol, Src: 1.2.6.133 (1.2.6.133), Dst: 1.2.5.127 (1.2.5.127) Transmission Control Protocol, Src Port: ms-sql-s (1433), Dst Port: desktop-dna (2763), Seq: 0, Ack: 1, Len: 0 No. Time Source Destination Protocol Info 3 0.000884 1.2.5.127 1.2.6.133 TCP desktop-dna > ms-sql-s [ACK] Seq=1 Ack=1 Win=65535 Len=0 And netstat TCP 1.2.6.133:1433 1.2.2.98:26895 TIME_WAIT 0 TCP 1.2.6.133:1433 1.2.2.98:26912 TIME_WAIT 0 TCP 1.2.6.133:1433 1.2.2.98:26918 TIME_WAIT 0 TCP 1.2.6.133:1433 1.2.2.98:26931 TIME_WAIT 0 TCP 1.2.6.133:1433 1.2.5.127:2736 TIME_WAIT 0 TCP 1.2.6.133:1433 1.2.5.127:2737 TIME_WAIT 0 TCP 1.2.6.133:1433 1.2.5.127:2738 TIME_WAIT 0 TCP 1.2.6.133:1433 1.2.5.127:2739 TIME_WAIT 0

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  • whois returns correct changed date but wrong nameservers

    - by sergio
    I was just told by 1&1 customer support that "the date in the whois could show correctly while the nameservers information being the old one" I though the whole document was stamped at once, not "built" from different data sources. Am I being lied to? or how is that possible? The site is not visible yet, the whois shows correct date the change was made, and the nameservers are still wrong in that report/record/document and of course in the world's dns servers.

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