Search Results

Search found 91272 results on 3651 pages for 'user groups'.

Page 104/3651 | < Previous Page | 100 101 102 103 104 105 106 107 108 109 110 111  | Next Page >

  • The Softer Side of Customer Experience

    - by Christina McKeon
    It’s election season in the U.S., and you know what that means. It means I stop by the recycling bin in my garage before entering the house with the contents of my mailbox. A couple of weeks ago, I was doing my usual direct mail purge when I came across a piece from The Container Store®. This piece would have gone straight to the recycling bin, but the title stopped me: Learn what WE STAND FOR! Under full disclaimer, I’m probably a “frequent flier” at The Container Store. One can never be too organized! Now, back to the direct mail piece. I opened it to discover that The Container Store has taken their customer experience beyond “a shopping experience that makes you smile” to giving customers more insight and transparency into how they feel about their employees, the vendors they partner with, and the communities they live in. The direct mail piece included several employees showcasing a skill, hobby or talent with their photo and a personal note that used one word to describe what these employees believe The Container Store stands for. I do not recall the last time I read through an entire piece of direct mail. But this time, I pored over all the comments and photos.  Summer, a salesperson, believes that one word is PASSION. Thomas in distribution center inventory systems chooses the word ACTION. The list goes on to include MATCHLESS, FUN, FAMILY, LOVE, and EMPOWERMENT. The Container Store is running a contest asking you to tell them what nonprofit organization you stand for. Anyone can submit their favorite nonprofit to win cash, products and services from The Container Store. Don’t forget about the softer side of customer experience. With many organizations working feverishly to transform their business into being more customer-centric, it’s easy to get caught up in processes and technology. Focusing on people and social responsibility often falls behind and becomes a lower priority. Keeping people and social responsibility at the forefront is crucial. Your customers will use your processes and technology, but they will see or hear your people and feel their passion. The latter is what they will remember most about your brand. I’m sure there are many other great examples of the softer side of customer experience. Please share your examples in the comments section.

    Read the article

  • Terminal/Putty showing control characters (^M) after updating

    - by jaycee48
    I updated my system yesterday afternoon using the recommended updates from Update Manager. After it completed, I shutdown my system and went home for the day. I come in this morning and I am getting control characters displayed when using vi in both the standard terminal emulator, putty, and putty inside of my Windows virtual that I run with VirtualBox. I have made no other system changes and I cannot figure out how this occurred. It's as if every text file I have was created in DOS. I've searched the forums and I haven't found any answers. I am using xterm as my emulator and I checked with 3 of my coworkers and none of them are having this problem so we do not believe it is a server side issue. Especially since I've checked 3 different servers. There's nothing in my .profile other than PATH variables so I'm using the same terminal settings as everyone else. Some files are fine (I can open and read both /etc/environment and my .profile) but most of any kind of server generated log file is trash. Running cat or head on the same file displays the contents without the characters. Any ideas would be appreciated. Thanks.

    Read the article

  • What Exactly Does the Wattage Rating on a Power Supply Unit Mean?

    - by Jason Fitzpatrick
    Your PSU is rated 80 Plus Bronze and for 650 watts, but what exactly does that mean? Read on to see how wattage and power efficiency ratings translate to real world use. Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-drive grouping of Q&A web sites. How To Use USB Drives With the Nexus 7 and Other Android Devices Why Does 64-Bit Windows Need a Separate “Program Files (x86)” Folder? Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It

    Read the article

  • The Talent Behind Customer Experience

    - by Christina McKeon
    Earlier, I wrote about Powerful Data Lessons from the Presidential Election. A key component of the Obama team’s data analysis deserves its own discussion—the people. Recruiters are probably scrambling to find out who those Obama data crunchers are and lure them into corporations. For the Obama team, these data scientists became a secret ingredient that the competition didn’t have. This team of analysts knew how to hear the signal and ignore the noise, how to segment and target its base, and how to model scenarios and revise plans based on what the data told them. The talent was the difference. As you work to transform your organization to be more customer-centric, don’t forget that talent is a critical element. Journey mapping is a good start to understanding how your talent impacts your customer experiences. Part of journey mapping includes documenting the “on-stage” and “back-stage” systems and touchpoints. When mapping this part of your customers’ journey, include the roles and talent behind the employee actions—both customer facing and further upstream from that customer touchpoint. Know what each of these roles does, how well you are retaining people in these areas, and your plans to fill these open positions in the future. To use data scientists as an example, this job will be in high demand over the next 10 years. The workforce is shrinking, and higher education institutions may not be able to turn out trained data scientists as fast as you need them. You don’t want to be caught with a skills deficit, so consider how you can best plan for the future talent you will need. Have your existing employees make their career aspirations known to you now. You may find you already have employees willing to take on roles that drive better customer experiences. Then develop customer experience talent from within your organization through targeted learning programs. If you know that you will need to go outside the organization, build those candidate relationships now. Nurture the candidates you want to hire and partner with universities, colleges, and trade associations so you can increase the number of qualified candidates in your talent pool.

    Read the article

  • What happened to my files?

    - by Ivan Broes
    After a successful upgrade from 11.04 to 11.10 a gradual deterioration occurred -- my laptop became unstable with updates -- I corrected the Aspell file, only to have another appear, I sought but I was blocked out. Had an idea, but resolved one that another problem appeared -- going from bad to worse -- I re-installed windows Vista and Ubuntu 11.10 in the original partitions. Window called it Windows Old and I had no problems recovering my files there - Ubuntu decided it is going to make a new Home directory -- . the questions is where did these files go to after re-installation -- are they deleted? If so That's fine duplicates are in Ubuntu 1 by synchronization - I can only download one file at a time!

    Read the article

  • Not All iPhone 5 and Galaxy SIII in Some Markets #UX #mobile #BBC #L10n

    - by ultan o'broin
    The BBC World Service provides news content to more people across the globe, and has launched a series of new apps tailored for Nokia devices, allowing mobile owners to receive news updates in 11 different languages. So, not everyone using an iPhone 5 or Samsung Galaxy SIII then? hardly surprising given one of these devices could cost you a large chunk of your annual income in some countries! The story is a reminder of taking into account local market requirements and using a toolkit to develop solutions for them. The article tells us The BBC World Service apps will feature content from the following BBC websites: BBC Arabic, BBC Brasil (in Portuguese), BBC Chinese, BBC Hindi, BBC Indonesia, BBC Mundo (in Spanish), BBC Russian, BBC Turkce, BBC Ukrainian, BBC Urdu and BBC Vietnamese. Users of the Chinese, Indonesian and Arabic apps will receive news content but will also be able to listen to radio bulletins.It’s a big move for the BBC, particularly as Nokia has sold more than 675 million Series 40 handsets to date. While the company’s smartphone sales dwindle, its feature phone business has continued to prop up its balance sheet. Ah, feature phones. Remember them? You should! Don't forget that Oracle Application Development Framework solution for feature phones too: Mobile Browser. So, don't ignore a huge market segment and opportunity to grow your business by disregarding feature phones when Oracle makes it easy  for you to develop mobile solutions for a full range of devices and users! Let's remind ourselves of the different mobile toolkit solutions offered by Oracle or coming soon that makes meeting the users of global content possible. Mobile Development with ADF Mobile (Oracle makes no contractual claims about development, release, and timing of future products.) All that said, check out where the next big markets for mobile apps is coming from in my post on Blogos: Where Will The Next 10 Million Apps Come From? BRIC to MIST.

    Read the article

  • Translating Fusion Apps Customizations: Composers mean Usable Apps in Any Language

    - by ultan o'broin
    Quick shoutout for the Fusion Applications (Cloud Applications to you) Developer Relations blog post about translating Fusion apps customizations using composers and other tools and utilities provided by Oracle. Great to see Fusion help customizations included in the post, as well as software, and it also includes a nice heads up on what's coming to enable customers to make changes to text themselves in Release 8 of Oracle's Cloud Applications. I am proud to say that I logged the enhancements for what's coming in Release 8  to come to life and also wrote a spec for its requirements based on the customer research done internationally through the Oracle Usability Advisory Board). Remember,  copywriting is design and translated versions means reflecting local UX requirements too! Nice post guys!

    Read the article

  • Clone Unity Dock for All Users?

    - by jduc
    I've spent 3 days trying to figure out how to clone the Unity dock from my firstuser profile in Ubuntu 12.04 to all of the other profiles I'm hoping to create. I've read where the /etc/skel folder contents get populated to all new profiles but this doesn't seem to include the dock or the desktop folders and icons. I've also copied the entire contents of my /home/firstuser folder to my /home/seconduser folder (including .* files) but the dock is still showing the stock icons and not the icons I've designated in my firstuser profile dock. Does anyone have any suggestions?

    Read the article

  • Data Source Security Part 2

    - by Steve Felts
    In Part 1, I introduced the default security behavior and listed the various options available to change that behavior.  One of the key topics to understand is the difference between directly using database user and password values versus mapping from WLS user and password to the associated database values.   The direct use of database credentials is relatively new to WLS, based on customer feedback.  Some of the trade-offs are covered in this article. Credential Mapping vs. Database Credentials Each WLS data source has a credential map that is a mechanism used to map a key, in this case a WLS user, to security credentials (user and password).  By default, when a user and password are specified when getting a connection, they are treated as credentials for a WLS user, validated, and are converted to a database user and password using a credential map associated with the data source.  If a matching entry is not found in the credential map for the data source, then the user and password associated with the data source definition are used.  Because of this defaulting mechanism, you should be careful what permissions are granted to the default user.  Alternatively, you can define an invalid default user to ensure that no one can accidentally get through (in this case, you would need to set the initial capacity for the pool to zero so that the pool is populated only by valid users). To create an entry in the credential map: 1) First create a WLS user.  In the administration console, go to Security realms, select your realm (e.g., myrealm), select Users, and select New.  2) Second, create the mapping.  In the administration console, go to Services, select Data sources, select your data source name, select Security, select Credentials, and select New.  See http://docs.oracle.com/cd/E24329_01/apirefs.1211/e24401/taskhelp/jdbc/jdbc_datasources/ConfigureCredentialMappingForADataSource.html for more information. The advantages of using the credential mapping are that: 1) You don’t hard-code the database user/password into a program or need to prompt for it in addition to the WLS user/password and 2) It provides a layer of abstraction between WLS security and database settings such that many WLS identities can be mapped to a smaller set of DB identities, thereby only requiring middle-tier configuration updates when WLS users are added/removed. You can cut down the number of users that have access to a data source to reduce the user maintenance overhead.  For example, suppose that a servlet has the one pre-defined, special WLS user/password for data source access, hard-wired in its code in a getConnection(user, password) call.  Every WebLogic user can reap the specific DBMS access coded into the servlet, but none has to have general access to the data source.  For instance, there may be a ‘Sales’ DBMS which needs to be protected from unauthorized eyes, but it contains some day-to-day data that everyone needs. The Sales data source is configured with restricted access and a servlet is built that hard-wires the specific data source access credentials in its connection request.  It uses that connection to deliver only the generally needed day-to-day information to any caller. The servlet cannot reveal any other data, and no WebLogic user can get any other access to the data source.  This is the approach that many large applications take and is the reasoning behind the default mapping behavior in WLS. The disadvantages of using the credential map are that: 1) It is difficult to manage (create, update, delete) with a large number of users; it is possible to use WLST scripts or a custom JMX client utility to manage credential map entries. 2) You can’t share a credential map between data sources so they must be duplicated. Some applications prefer not to use the credential map.  Instead, the credentials passed to getConnection(user, password) should be treated as database credentials and used to authenticate with the database for the connection, avoiding going through the credential map.  This is enabled by setting the “use-database-credentials” to true.  See http://docs.oracle.com/cd/E24329_01/apirefs.1211/e24401/taskhelp/jdbc/jdbc_datasources/ConfigureOracleParameters.html "Configure Oracle parameters" in Oracle WebLogic Server Administration Console Help. Use Database Credentials is not currently supported for Multi Data Source configurations.  When enabled, it turns off credential mapping on Generic and Active GridLink data sources for the following attributes: 1. identity-based-connection-pooling-enabled (this interaction is available by patch in 10.3.6.0). 2. oracle-proxy-session (this interaction is first available in 10.3.6.0). 3. set client identifier (this interaction is available by patch in 10.3.6.0).  Note that in the data source schema, the set client identifier feature is poorly named “credential-mapping-enabled”.  The documentation and the console refer to it as Set Client Identifier. To review the behavior of credential mapping and using database credentials: - If using the credential map, there needs to be a mapping for each WLS user to database user for those users that will have access to the database; otherwise the default user for the data source will be used.  If you always specify a user/password when getting a connection, you only need credential map entries for those specific users. - If using database credentials without specifying a user/password, the default user and password in the data source descriptor are always used.  If you specify a user/password when getting a connection, that user will be used for the credentials.  WLS users are not involved at all in the data source connection process.

    Read the article

  • Need some advice on CLI design, I need to provide simple but powerful command line options

    - by howtechstuffworks
    I am writing a utility that runs on RHEL5 command line. I need my command line options to be simple but powerful. I looked at the various UNIX utilities to get an idea of how simple command line utilities have to be. Do you guys suggest any documents/links that talk about command line etiquette? I am modelling my utility on top of LVM (that's all the info I can give for now). I know it's a software engineering question, but I thought it would be appropriate to post here. Please advise.... PS: I am not asking for details about getopt or command line utility parsers.....

    Read the article

  • i accidentally disabled my ubuntu profile

    - by Mack
    I was trying to upgrade my 2nd computer's hard drive, and in the process, I un-admin'd and disabled my account. I'm using the guest account right now. I've tried everything that ask ubuntu has to offer (or at least after 5 hours of searching, trying, and failing) i.e., creating a new account (didn't allow me to do it), usermod, passwd, anything involving sudo, hell, I can't even get into recovery mode with the left shift thing... I really want to get into my account. Please help me.

    Read the article

  • Should I force users to update an application?

    - by Brian Green
    I'm writing an application for a medium sized company that will be used by about 90% of our employees and our clients. In planning for the future we decided to add functionality that will verify that the version of the program that is running is a version that we still support. Currently the application will forcequit if the version is not among our supported versions. Here is my concern. Hypothetically, in version 2.0.0.1 method "A" crashes and burns in glorious fashion and method "B" works just fine. We release 2.0.0.2 to fix method A and deprecate version 0.1. Now if someone is running 0.1 to use method B they will be forced to update to fix something that isn't an issue for them right now. My question is, will the time saved not troubleshooting old, unsupported versions outweigh the cost in usability?

    Read the article

  • How do I change my username?

    - by Takkat
    Some time ago when I installed Ubuntu I chose a rather stupid username for my account that I do not want to use anymore. How do I change this (including the name of my home directory) without loosing settings for applications? How do I keep permissions and my keys for various authentification (e.g. email, SSH, GPG and more)? What settings could possibly get lost if I changed my username? Both, command-line and graphical solutions are appreciated.

    Read the article

  • Is the Windows Start button an example of poor mapping? [migrated]

    - by user336359
    In my recent course on HCI, I've been told that start button on Windows systems is an example of poor mapping. The reason for that, as explained in materials, is that it doesn't start anything, but rather reveals a menu. I think that this is only valid if you approaching this from low level of abstraction (meaning that the button must start something). If you on the other hand take a view on this from higher level of abstraction, as of "Place where I start most of my tasks", i.e. This is the place where you are start*ing the task of switching off your computer This is the place where you are start*ing the task of searching for something on your computer This is the place where you are start*ing the task of running a program This is the place where you are start*ing the task ... Then I think it makes perfect sense and has perfect mapping. Is this a sensible interpretation?

    Read the article

  • No internet - please help?

    - by All
    I just got Ubuntu and I am really really really a linux novice. I can't get the wireless to work? I played around with it until I saw it says "wireless firmware missing" - Hardware address 00:14:A5:6A:17:C2. On my laptop there is a button that looks like a little antenae that means the wireless is on. The funny thing is that this button does not seem to do anything right now - the light is not lit up and does not light up. Any thoughts you have on getting this going are appreciated!

    Read the article

  • What are the different ways of making a Joomla! website mobile friendly?

    - by Treebranch
    I am involved in the development of a number of Joomla! websites and we would like to make these websites mobile friendly. I have done a bit of searching online and I can't seem to find any standard way of doing this. I have have come across a few Joomla! extensions that claim to make themselves mobile friendly for this device or that device. However, I am weary to just start trying these out. Do any of you know of standard ways to make a Joomla! site mobile friendly?

    Read the article

  • Can I use metro style interface in my own web application?

    - by LukeP
    I am wondering if I would need to license the Metro style or if I can just freely use it in my own applications. I mean, is it patented or protected in any way that would prevent me from building my own implementation? I effectively would like to copy the visible part of it. I like to idea of being able to: Provide an interface which is used somewhere else (as in 1 less to learn) Use the interface that has been tested for usability (I personally like it) Have the possibility of getting free publicity because of implementing full Metro style web application while not associated with Microsoft, etc.

    Read the article

  • How to attract modders to your game?

    - by akaltar
    I am developing a game, but as I am working on it alone, the amount of content I can create is very limited. Because of that I want my game to be modded, for this purpose I am planning to create a complete modding API which would be exposed for lua scripting. I would also create tutorials to get people started. And the "Original" game would also be a "mod"(similar to Warcraft III maps) . My question is: What can a developer do to encourage modding of its game? PS: my game is a sandbox-ish multiplayer survival(most things are procedural).

    Read the article

  • Content light website and Google - Tell google it's a listings site (as opposed shop, reviews or restaurants)

    - by Doug Firr
    I have a listings style website. Due to the nature of this (listings) the site is content light. Each page is typically less that 50 words but there are many pages. The site in question has had a ton of media coverage and so has some great inbound links from places like Wired, Fast Company, Canada Broadcasting Corporation and many many other bloggers, media websites and recycle related niche authors (It's a recycling site). But Google really ignores it. Traffic from search is very very low - less than 5% of all traffic. I know that using markup you can tell Google whether your site is a restaurant, article, review, shop, local business and a few other categories (https://www.google.com/webmasters/markup-helper/u/0/). Is there a way to tell Google that my site is a listings site? I suspect, but do not know for sure, that part of the problem is that Google simply does not know what my site is? It's a crowdmap where people post curbalerts. The information is useful to people but it is presented in a short, concise way - a pin on a map, a picture and a short description. Adding anything further is not necessary for the site's intended purpose. 1st question - how best to tell the search engines what y site is - listings and not some spammy website? Any recommendations in improving our site's Search presence? You can take a look here if interested: http://tinyurl.com/lxg4hn7

    Read the article

  • SQL Rally Voting Open

    - by AllenMWhite
    The voting for sessions for SQL Rally has been going on for a couple of weeks now. This week the Enterprise Database Administration & Deployment sessions are up for voting. I didn't go into politics because I don't feel comfortable telling people that they should vote for me but this is how the sessions are being decided for this conference, so here goes. I've submitted two abstracts, both grouped in the Summit Spotlight section. The first is a new session based on what I learned implementing...(read more)

    Read the article

  • Is it a good idea to dynamically position and size controls on a form or statically set them?

    - by CrystalBlue
    I've worked mostly with interface building tools such as xCode's Interface Builder and Visual Studio's environment to place forms and position them on screens. But I'm finding that with my latest project, placing controls on the form through a graphical interface is not going to work. This more has to do with the number of custom controls I have to create that I can't visually see before hand. When I first tackled this, I began to position all of my controls relative to the last ones that I created. Doing this had its own pros and cons. On the one hand, this gave me the opportunity to set one number (a margin for example) and when I changed the margin, the controls all sized correctly to one another (such as shortening controls in the center while keeping controls next to the margin the same). But this started to become a spiders-web of code that I knew wouldn't go very far before getting dangerous. Change one number and everything re sizes, but remove one control and you've created many more errors and size problems for all the other controls. It became more surgery then small changes to controls and layout. Is there a good way or maybe a preferred way to determine when I should be using relative or absolute positioning in forms?

    Read the article

  • how to store and retrieve/generate UI?

    - by thindery
    I'm working on a site that will have hundreds, and eventually thousands, of paper products that users can customize online. Here is a very simple sample of what needs to be generated based on the product id: demo. This is a very simple version. I plan on replacing text fields with prettier elements(like the slider on tab 3). I imagine most of this can be achieved via jquery. So basically a product will have multiple pages(tabs), with multiple form elements on each page. I've never done a large scale project like this before and I am looking for ideas/suggestions for how I can store the info for each product that needs to be generated to create the UI. For each product, I need to store how many pages there are, what form fields are on each page, and the order of the fields on the page. As well as setting default text values and form options(font size, etc). Then with all this info stored somewhere, I can have the web app retrieve it and generate the UI with text fields, sliders, and other jquery-ish form enhancements, for that particular product. Can anyone toss out some suggestions, links, blogs, tutorials? I'm not really sure where to begin with this or what I need to start to investigate. I have experience with php, mysql, javascript, jquery, html, css, and that is really about it. I'm open to learning(and would enjoy exploring) new frameworks, programming, etc that will really get this web app working correctly, efficiently, and effectively. Maybe I should start looking into a mvc framework? like i said, i really have no idea what is the best approach. please let me know your suggestions!

    Read the article

  • Internationalization messages based in views or in model entities

    - by SJuan76
    I have a small webapp in java and I am adding the internationalization support, replacing texts with labels that are defined in dictionary files. While some texts are obviously unique to each view (v.g. the html title), other refer to concepts from the model (v.g. a ticket, the location or status of such ticket, etc.) As usual, some terms will appear many times in different locations (vg, in both the edition page and in the search page and in the listings I have a "ticketLocation" label). My question is: can I organize the labels around the model concepts (so I have a ticket.location label and I use it everywhere such field is labeled) or should I make a different label for each (so form.ticketLocation and filter.ticketLocation and list.ticketLocation). I would go for the first option; I have searched for tips and the only thing that I see that could hinder me is due to the length of the string disrupting the design, and even for that I would prefer having to add a ticket.locationShort for places where there is not much space. What is your opinion/tips/experience?

    Read the article

  • Build Your Personal Network

    - by AllenMWhite
    Recently a few people have approached me privately about their careers, and how they can make the changes to allow them to do the kind of work they'd like to do, be it consulting or in a full-time role. (In every case, I was flattered and surprised, as I never felt I had that much insight into career choices.) The most important thing, I told each of them, was to use the network of people you know. You will always be more successful finding opportunities through personal contacts than you will through...(read more)

    Read the article

  • Keeping application backend and UI synchronised

    - by Deanna
    Hi all. I have an app that works with a list of objects so has one central keyed list. The main window has a tree containing these object with some information, which is easy enough to populate as a one off event after loading. Now, the complicated part, any part of the application can add, remove, and more importantly change the details of those objects at any time (all in the same process) and I'd like the tree to update to suit. I have a few options including passing events back down from the object to the list to the form which seems to be the most flexible way. I can also do it lazily and repopulate the tree each time or periodically (very hackish). Does anyone have any better thoughts on how to structure this? This is being done in C# 2.0 but the concepts apply to any environment. Thanks

    Read the article

< Previous Page | 100 101 102 103 104 105 106 107 108 109 110 111  | Next Page >