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  • Are there too many qualified software development engineers chasing too few jobs?

    - by T Gregory
    I am trying to write this question in a non-argumentative way, but it is quite emotionally charged for some, so please bear with me. In the U.S., we hear constantly from CEOs that they cannot find enough qualified software engineers. In fact, it is the position of the U.S. government that demand for software engineering talent outpaces supply. This position can be clearly seen in the granting of tens of thousands of H1B visas, but also in the following excerpt from the official 2010-11 Bureau of Labor Statistics Occupational Outlook Handbook: Employment of computer software engineers is expected to increase by 32 percent from 2008-2018, which is much faster than the average for all occupations. In addition, this occupation will see a large number of new jobs, with more than 295,000 created between 2008 and 2018. Demand for computer software engineers will increase as computer networking continues to grow. For example, expanding Internet technologies have spurred demand for computer software engineers who can develop Internet, intranet, and World Wide Web applications. Likewise, electronic data-processing systems in business, telecommunications, healthcare, government, and other settings continue to become more sophisticated and complex. Implementing, safeguarding, and updating computer systems and resolving problems will fuel the demand for growing numbers of systems software engineers. New growth areas will also continue to arise from rapidly evolving technologies. The increasing uses of the Internet, the proliferation of Web sites, and mobile technology such as the wireless Internet have created a demand for a wide variety of new products. As more software is offered over the Internet, and as businesses demand customized software to meet their specific needs, applications and systems software engineers will be needed in greater numbers. In addition, the growing use of handheld computers will create demand for new mobile applications and software systems. As these devices become a larger part of the business environment, it will be necessary to integrate current computer systems with this new, more mobile technology. However, from the the employee side of the equation, we often hear the opposite. Many of the stories of SDEs with graduate degrees and decades of experience on the unemployment line, or the big tech interview war stories, are anecdotal, for sure. But, there is one piece of data that is neither anecdotal nor transitory, and that is the aggregate decisions of millions of undergraduates of what degree to pursue. Here, a different picture emerges from the data, and that picture is not good for the software profession. According the most recent Taulbee Survey from Computer Research Association, undergrad degree production in CS and CE has fallen nearly 60% since 2004. (Undergrad enrollments have ticked up in the past two years, but only modestly). Here we see that a basic disconnect between what corporate CEOs and the US government are saying and what potential employees really think about job prospects in software engineering. So my questions are these. Who are we to believe? Is there an acute talent shortage, or is there a long-term structural oversupply in the SDE labor market? Can anyone provide reliable data on long-term unemployment among SDEs? How many are leaving the profession due to lack of work? Real data is most helpful. Thanks.

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  • Smooth Sailing or Rough Waters: Navigating Policy Administration Modernization

    - by helen.pitts(at)oracle.com
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Life insurance and annuity carriers continue to recognize the need to modernize their aging policy administration systems, but may be hesitant to move forward because of the inherent risk involved. To help carriers better prepare for what lies ahead LOMA's Resource Magazine asked Karen Furtado, partner of Strategy Meets Action, to help them chart a course in Navigating Policy Administration Selection, the cover story of this month’s issue. The industry analyst and research firm recently asked insurance carriers to name the business drivers for replacing legacy policy administration systems. The top five cited, according to Furtado, centered on: Supporting growth in current lines Improving competitive position Containing and reducing costs Supporting growth in new lines Supporting agent demands and interaction It’s no surprise that fueling growth, both now and in the future, continues to be a key driver for modernization. Why? Inflexible, hard-coded, legacy systems require customization by IT every time a change is required. This in turn impedes a carrier’s ability to be agile, constraining their ability to quickly adapt to changing regulatory requirements and evolving market demands. It also stymies their ability to quickly bring to market new products or rapidly configure changes to existing ones, and also can inhibit how carriers service customers and distribution channels. In the article, Furtado advised carriers to ensure that the policy administration system they are considering is current and modern, with an adaptable user interface and flexible service-oriented architecture. She said carriers to should ask themselves, “How much do you need flexibility and agility now and in the future? Does it support the business processes and rules that are needed for you to be able to create that adaptable environment?” Furtado went on to advise that carriers “Connect your strategy to your business and technical capabilities before you make investment choices…You want to enable your organization to transform for the future, not just automate the past.” Unlocking High Performance with Policy Administration Transformation also was the topic of a recent LOMA webcast moderated by Ron Clark, editor of LOMA's Resource Magazine. The web cast, which featured speakers from Oracle Insurance and Capgemini, focused on how insurers can competitively drive high performance by: Replacing a legacy policy administration system with a modern, flexible platform Optimizing IT and operations costs, creating consistent processes and eliminating resource redundancies Selecting the right partner with the best blend of technology, operational, and consulting capabilities to achieve market leadership Understanding the value of outsourcing closed block operations Learn more by clicking here to access this free, one-hour recorded webcast. Helen Pitts, is senior product marketing manager for Oracle Insurance's life and annuities solutions.

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  • Use Case Actors - Primary versus Secondary

    - by Dave Burke
    The Unified Modeling Language (UML1) defines an Actor (from UseCases) as: An actor specifies a role played by a user or any other system that interacts with the subject. In Alistair Cockburn’s book “Writing Effective Use Cases” (2) Actors are further defined as follows: Primary Actor: The primary actor of a use case is the stakeholder that calls on the system to deliver one of its services. It has a goal with respect to the system – one that can be satisfied by its operation. The primary actor is often, but not always, the actor who triggers the use case. Supporting Actors: A supporting actor in a use case in an external actor that provides a service to the system under design. It might be a high-speed printer, a web service, or humans that have to do some research and get back to us. In a 2006 article (3) Cockburn refined the definitions slightly to read: Primary Actors: The Actor(s) using the system to achieve a goal. The Use Case documents the interactions between the system and the actors to achieve the goal of the primary actor. Secondary Actors: Actors that the system needs assistance from to achieve the primary actor’s goal. Finally, the Oracle Unified Method (OUM) concurs with the UML definition of Actors, along with Cockburn’s refinement, but OUM also includes the following: Secondary actors may or may not have goals that they expect to be satisfied by the use case, the primary actor always has a goal, and the use case exists to satisfy the primary actor. Now that we are on the same “page”, let’s consider two examples: A bank loan officer wants to review a loan application from a customer, and part of the process involves a real-time credit rating check. Use Case Name: Review Loan Application Primary Actor: Loan Officer Secondary Actors: Credit Rating System A Human Resources manager wants to change the job code of an employee, and as part of the process, automatically notify several other departments within the company of the change. Use Case Name: Maintain Job Code Primary Actor: Human Resources Manager Secondary Actors: None The first example is quite straight forward; we need to define the Secondary Actor because without the “Credit Rating System” we cannot successfully complete the Use Case. In other words, the goal of the Primary Actor is to successfully complete the Loan Application, but they need the explicit “help” of the Secondary Actor (Credit Rating System) to achieve this goal. The second example is where people sometimes get confused. Within OUM we would not include the “other departments” as Secondary Actors and therefore not include them on the Use Case diagram for the following reasons: The other departments are not required for the successful completion of the Use Case We are not expecting any response from the other departments (at least within the bounds of the Use Case under discussion) Having said that, within the detail of the Use Case Specification Main Success Scenario, we would include something like: “The system sends a notification to the related department heads (ref. Business Rule BR101)” Now let’s consider one final example. A Procurement Manager wants to place a “bid” for some goods using an On-Line Trading Community (B2B version of eBay) Use Case Name: Create Bid Primary Actor: Procurement Manager Secondary Actors: On-Line Trading Community You might wonder why the Trading Community is listed as a Secondary Actor, i.e. if all we are going to do is place a bid for a specific quantity of goods at a given price and send that off to the Trading Community, then why would the Trading Community need to “assist” in that Use Case? Well, once again, it comes back to the “User Experience” and how we want to optimize that when we think about our Use Case, and ultimately, when the developer comes to assembling some code. In this final example, the Procurement Manager cannot successfully complete the “Create Bid” Use Case until they receive an affirmative confirmation back from the Trading Community that the Bid has been accepted. Therefore, the Trading Community must become a Secondary Actor and be referenced both on the Use Case diagram and Use Case Specification. Any astute readers who are wondering about the “single sitting” rule will have to wait for a follow-up Blog entry to find out how that consideration can be factored in!!! Happy Use Case writing! (1) OMG Unified Modeling LanguageTM (OMG UML), Superstructure Version 2.4.1 (2) Cockburn, A, 2000, Writing Effective Use Case, Addison-Wesley Professional; Edition 1 (3) Cockburn, A, 2006 “Use Case fundamentals” viewed 20th March 2012, http://alistair.cockburn.us/Use+case+fundamentals

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  • When is your interview?

    - by Rob Farley
    Sometimes it’s tough to evaluate someone – to figure out if you think they’d be worth hiring. These days, since starting LobsterPot Solutions, I have my share of interviews, on both sides of the desk. Sometimes I’m checking out potential staff members; sometimes I’m persuading someone else to get us on board for a project. Regardless of who is on which side of the desk, we’re both checking each other out. The world is not how it was some years ago. I’m pretty sure that every time I walk into a room for an interview, I’ve searched for them online, and they’ve searched for me. I suspect they usually have the easier time finding me, although there are obviously other Rob Farleys in the world. They may have even checked out some of my presentations from conferences, read my blog posts, maybe even heard me tell jokes or sing. I know some people need me to explain who I am, but for the most part, I think they’ve done plenty of research long before I’ve walked in the room. I remember when this was different (as it could be for you still). I remember a time when I dealt with recruitment agents, looking for work. I remember sitting in rooms having been giving a test designed to find out if I knew my stuff or not, and then being pulled into interviews with managers who had to find out if I could communicate effectively. I’d need to explain who I was, what kind of person I was, what my value-system involved, and so on. I’m sure you understand what I’m getting at. (Oh, and in case you hadn’t realised, it’s a T-SQL Tuesday post, this month about interviews.) At TechEd Australia some years ago (either 2009 or 2010 – I forget which), I remember hearing a comment made during the ‘locknote’, the closing session. The presenter described a conversation he’d heard between two girls, discussing a guy that one of them had just started dating. The other girl expressed horror at the fact that her friend had met this guy in person, rather than through an online dating agency. The presenter pointed out that people realise that there’s a certain level of safety provided through the checks that those sites do. I’m not sure I completely trust this, but I’m sure it’s true for people’s technical profiles. If I interview someone, I hope they have a profile. I hope I can look at what they already know. I hope I can get samples of their work, and see how they communicate. I hope I can get a feel for their sense of humour. I hope I already know exactly what kind of person they are – their value system, their beliefs, their passions. Even their grammar. I can work out if the person is a good risk or not from who they are online. If they don’t have an online presence, then I don’t have this information, and the risk is higher. So if you’re interviewing with me, your interview started long before the conversation. I hope it started before I’d ever heard of you. I know the interview in which I’m being assessed started before I even knew there was a product called SQL Server. It’s reflected in what I write. It’s in the way I present. I have spent my life becoming me – so let’s talk! @rob_farley

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  • Welcome 2011

    - by PSteele
    About this time last year, I wrote a blog post about how January of 2010 was almost over and I hadn’t done a single blog post.  Ugh…  History repeats itself. 2010 in Review If I look back at 2010, it was a great year in terms of technology and development: Visited Redmond to attend the MVP Summit in February.  Had a great time with the MS product teams and got to connect with some really smart people. Continued my work on Visual Studio Magazine’s “C# Corner” column.  About mid-year, the column changed from an every-other-month print column to an every-other-month print column along with bi-monthly web-only articles.  Needless to say, this kept me even busier and away from my blog. Participated in another GiveCamp!  Thanks to the wonderful leadership of Michael Eaton and all of his minions, GiveCamp 2010 was another great success.  Planning for GiveCamp 2011 will be starting soon… I switched to DVCS full time.  After years of being a loyal SVN user, I got bit by the DVCS bug.  I played around with both Mercurial and Git and finally settled on Mercurial.  It’s seamless integration with Windows Explorer along with it’s wealth of plugins made me fall in love.  I can’t imagine going back and using a centralized version control system. Continued to work with the awesome group of talent at SRT Solutions.  Very proud that SRT won it’s third consecutive FastTrack award! Jumped off the BlackBerry train and enjoying the smooth ride of Android.  It was time to replace the old BlackBerry Storm so I did some research and settled on the Motorola DroidX.  I couldn’t be happier.  Android is a slick OS and the DroidX is a sweet piece of hardware.  Been dabbling in some Android development with both Eclipse and IntelliJ IDEA (I like IntelliJ IDEA a lot better!).   2011 Plans On January 1st I was pleasantly surprised to get an email from the Microsoft MVP program letting me know that I had received the MVP award again for my community work in 2010.  I’m honored and humbled to be recognized by Microsoft as well as my peers! I’ll continue to do some Android development.  I’m currently working on a simple app to get me feet wet.  It may even makes it’s way into the Android Market. I’ve got a project that could really benefit from WPF so I’ll be diving into WPF this year.  I’ve played around with WPF a bit in the past – simple demos and learning exercises – but this will give me a chance to build an entire application in WPF.  I’m looking forward to the increased freedom that a WPF UI should give me. I plan on blogging a lot more in 2011! Technorati Tags: Android,MVP,Mercurial,WPF,SRT,GiveCamp

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  • Moving the Oracle User Experience Forward with the New Release 7 Simplified UI for Oracle Sales Cloud

    - by mvaughan
    By Kathy Miedema, Oracle Applications User ExperienceIn September 2013, Release 7 for Oracle Cloud Applications became generally available for Oracle Sales Cloud and HCM Cloud. This significant release allowed the Oracle Applications User Experience (UX) team to finally talk freely about Simplified UI, a user experience project in the works since Oracle OpenWorld 2012. Simplified UI represents the direction that the Oracle user experience – for all of its enterprise applications – is heading. Oracle’s Apps UX team began by building a Simplified UI for sales representatives. You can find that today in Release 7, and it was demoed extensively during OpenWorld 2013 in San Francisco. This screenshot shows how Opportunities appear in the new Simplified UI for Oracle Sales Cloud, a user interface built for sales reps.Analyst Rebecca Wettemann, vice president of Nucleus Research, saw Simplified UI at Oracle Openworld 2013 and talked about it with CRM Buyer in “Oracle Revs Its Cloud Engines for a Better Customer Experience.” Wettemann said there are distinct themes to the latest release: "One is usability. Oracle Sales Cloud, for example, is designed to have zero training for onboarding sales reps, which it does," she explained. "It is quite impressive, actually -- the intuitive nature of the application and the design work they have done with this goal in mind."The software uses as few buttons and fields as possible, she pointed out. "The sales rep doesn't have to ask, 'what is the next step?' because she can see what it is."In fact, there are three themes driving the usability that Wettemann noted. They are simplicity, mobility, and extensibility, and we write more about them on the Usable Apps web site. These three themes embody the strategy for Oracle’s cloud applications user experiences.  Simplified UI for Oracle Sales CloudIn developing a Simplified UI for Oracle Sales Cloud, Oracle’s UX team concentrated on the tasks that sales reps need to do most frequently, and are most important. “Knowing that the majority of their work lives are spent on the road and on the go, they need to be able to quickly get in and qualify and convert their leads, monitor and progress their opportunities, update their customer and contact information, and manage their schedule,” Jeremy Ashley, Vice President of the Applications UX team, said.Ashley said the Apps UX team has a good reason for creating a Simplified UI that focuses on self-service. “Sales people spend the day selling stuff,” he said. “The only reason they use software is because the company wants to track what they’re doing.” Traditional systems of tracking that information include filling in a spreadsheet of leads or sales. Oracle wants to automate this process for the salesperson, and enable that person to keep everyone who needs to know up-to-date easily and quickly. Simplified UI addresses that problem by providing light-touch input.  “It has to be useful to the salesperson,” Ashley said about the Sales Cloud user experience. Simplified UI can tell sales reps about key opportunities, or provide information about a contact in just a click or two. Customer information is accessible quickly and easily with Simplified UI for the Oracle Sales Cloud.Simplified UI for Sales Cloud can also be extended easily, Ashley said. Users usually just need to add various business fields or create and modify analytical reports. The way that Simplified UI is constructed allows extensibility to happen by hiding or showing a few necessary fields. The Settings user interface, starting in release 7, allows for the simple configuration of the most important visual elements. “With Sales cloud, we identified a need to make the application useful and very simple,” Ashley said. Simplified UI meets that need. Where can you find out more?To find out more about the simplified UI and Oracle’s ongoing investment in applications user experience innovations, come to one of our sessions at a user group conference near you. Stay tuned to the Voice of User Experience (VoX) blog – the next post will be about Simplified UI and HCM Cloud.

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  • SQL SERVER – Select the Most Optimal Backup Methods for Server

    - by pinaldave
    Backup and Restore are very interesting concepts and one should be very much with the concept if you are dealing with production database. One never knows when a natural disaster or user error will surface and the first thing everybody wants is to get back on point in time when things were all fine. Well, in this article I have attempted to answer a few of the common questions related to Backup methodology. How to Select a SQL Server Backup Type In order to select a proper SQL Server backup type, a SQL Server administrator needs to understand the difference between the major backup types clearly. Since a picture is worth a thousand words, let me offer it to you below. Select a Recovery Model First The very first question that you should ask yourself is: Can I afford to lose at least a little (15 min, 1 hour, 1 day) worth of data? Resist the temptation to save it all as it comes with the overhead – majority of businesses outside finances can actually afford to lose a bit of data. If your answer is YES, I can afford to lose some data – select a SIMPLE (default) recovery model in the properties of your database, otherwise you need to select a FULL recovery model. The additional advantage of the Full recovery model is that it allows you to restore the data to a specific point in time vs to only last backup time in the Simple recovery model, but it exceeds the scope of this article Backups in SIMPLE Recovery Model In SIMPLE recovery model you can select to do just Full backups or Full + Differential. Full Backup This is the simplest type of backup that contains all information needed to restore the database and should be your first choice. It is often sufficient for small databases, but note that it makes a big impact on the performance of your database Full + Differential Backup After Full, Differential backup picks up all of the changes since the last Full backup. This means if you made Full, Diff, Diff backup – the last Diff backup contains all of the changes and you don’t need the previous Differential backup. Differential backup is obviously smaller and carries less performance overhead Backups in FULL Recovery Model In FULL recovery model you can select Full + Transaction Log or Full + Differential + Transaction Log backup. You have to create Transaction Log backup, because at that time the log is being truncated. Otherwise your Transaction Log will grow uncontrollably. Full + Transaction Log Backup You would always need to perform a Full backup first. Then a series of Transaction log backup. Note that (in contrast to Differential) you need ALL transactions to log since the last Full of Diff backup to properly restore. Transaction log backups have the smallest performance overhead and can be performed often. Full + Differential + Transaction Log Backup If you want to ease the performance overhead on your server, you can replace some of the Full backup in the previous scenario with Differential. You restore scenario would start from Full, then the Last Differential, then all of the remaining transactions log backups Typical backup Scenarios You may say “Well, it is all nice – give me the examples now”. As you may already know, my favorite SQL backup software is SQLBackupAndFTP. If you go to Advanced Backup Schedule form in this program and click “Load a typical backup plan…” link, it will give you these scenarios that I think are quite common – see the image below. The Simplest Way to Schedule SQL Backups I hate to repeat myself, but backup scheduling in SQL agent leaves a lot to be desired. I do not know the simple way to schedule your SQL server backups than in SQLBackupAndFTP – see the image below. The whole backup scheduling with compression, encryption and upload to a Network Folder / HDD / NAS Drive / FTP / Dropbox / Google Drive / Amazon S3 takes just a few minutes – see my previous post for the review. Final Words This post offered an explanation for major backup types only. For more complicated scenarios or to research other options as usually go to MSDN. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Backup and Restore, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • XML DB Content Connector unable to accept binary content due to Invalid argument(s) in call oracle.sql.BLOB.setBinaryStream(0L)

    - by sthieme
    Dear Readers, I am working on implementing a custom Document Management System using the Oracle XML DB Content Connector. See the following documentation link for details Oracle XML DB Developer's Guide 11g Release 2 (11.2)Chapter 31 Using Oracle XML DB Content Connectorhttp://docs.oracle.com/cd/E11882_01/appdev.112/e23094/xdb_jcr.htm especially the following example gave me some trouble to run it successfully Sample Code to Upload Filehttp://docs.oracle.com/cd/E11882_01/appdev.112/e23094/xdb_jcr.htm#ADXDB5627 I had already succeeded to set some of the properties successfully, i.e. jcr:encoding, jcr:mimeType, ojcr:displayName and ojcr:language. However setting the jcr:data property as described in the example failed consistently, both with the documented input FileStream or with a fixed string. contentNode.setProperty("jcr:data", "mystringvalue"); After some research I found the following Support Note which describes the cause for the issue in the JDBC driver version 11.2.0.1. Error "ORA-17068: Invalid argument(s) in call" Using Method setBinaryStream(0L) in JDBC 11.2.0.1 (Doc ID 1234235.1)https://support.oracle.com/epmos/faces/DocContentDisplay?id=1234235.1It can easily be solved by upgrading to JDBC 11.2.0.2 or worked around using the following property setting: java -Doracle.jdbc.LobStreamPosStandardCompliant=false ... Kind regards,Stefan C:\Oracle\Database\product\11.2.0\dbhome_1>java -Doracle.jdbc.LobStreamPosStandardCompliant=false UploadFile jdbc:oracle:oci:@localhost:1522:orcl XDB welcome1 /public MyFile.txt text/plain 19.08.2014 11:50:26 oracle.jcr.impl.OracleRepositoryImpl login INFO: JCR repository descriptors: query.xpath.pos.index = true option.versioning.supported = false jcr.repository.version = 11.1.0.0.0 option.observation.supported = false option.locking.supported = false oracle.jcr.framework.version = 11.1.0.0.0 query.xpath.doc.order = false jcr.specification.version = 1.0 jcr.repository.vendor = Oracle option.query.sql.supported = false jcr.specification.name = Content Repository for Java Technology API level.2.supported = true level.1.supported = true jcr.repository.name = XML DB Content Connector jcr.repository.vendor.url = http://www.oracle.com oracle.jcr.persistenceManagerFactory = oracle.jcr.impl.xdb.XDBPersistenceManagerFactory option.transactions.supported = false 19.08.2014 11:50:26 oracle.jcr.impl.OracleRepositoryImpl login INFO: Session Session-1 connected for user id XDB 19.08.2014 11:50:27 oracle.jcr.impl.OracleSessionImpl logout INFO: Session-1: logout instead of C:\Oracle\Database\product\11.2.0\dbhome_1>java UploadFile jdbc:oracle:oci:@localhost:1522:orcl XDB welcome1 /public MyFile.txt text/plain 19.08.2014 10:56:39 oracle.jcr.impl.OracleRepositoryImpl login INFO: JCR repository descriptors: query.xpath.pos.index = true option.versioning.supported = false jcr.repository.version = 11.1.0.0.0 option.observation.supported = false option.locking.supported = false oracle.jcr.framework.version = 11.1.0.0.0 query.xpath.doc.order = false jcr.specification.version = 1.0 jcr.repository.vendor = Oracle option.query.sql.supported = false jcr.specification.name = Content Repository for Java Technology API level.2.supported = true level.1.supported = true jcr.repository.name = XML DB Content Connector jcr.repository.vendor.url = http://www.oracle.com oracle.jcr.persistenceManagerFactory = oracle.jcr.impl.xdb.XDBPersistenceManagerFactory option.transactions.supported = false 19.08.2014 10:56:39 oracle.jcr.impl.OracleRepositoryImpl login INFO: Session Session-1 connected for user id XDB Exception in thread "main" javax.jcr.RepositoryException: Unable to accept binary content at oracle.jcr.impl.ExceptionFactory.repository(ExceptionFactory.java:142) at oracle.jcr.impl.ExceptionFactory.otherwiseFailed(ExceptionFactory.java:98) at oracle.jcr.impl.xdb.XDBPersistenceManager.acceptBinaryStream(XDBPersistenceManager.java:1421) at oracle.jcr.impl.xdb.XDBResource.setContent(XDBResource.java:898) at oracle.jcr.impl.ContentNode.setProperty(ContentNode.java:472) at oracle.jcr.impl.OracleNode.setProperty(OracleNode.java:1439) at oracle.jcr.impl.OracleNode.setProperty(OracleNode.java:460) at UploadFile.main(UploadFile.java:54) Caused by: java.sql.SQLException: Invalid argument(s) in call at oracle.jdbc.driver.T2CConnection.newOutputStream(T2CConnection.java:2392) at oracle.sql.BLOB.setBinaryStream(BLOB.java:893) at oracle.jcr.impl.xdb.XDBPersistenceManager.acceptBinaryStream(XDBPersistenceManager.java:1393) ... 5 more

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  • Silverlight Cream for February 06, 2011 -- #1042

    - by Dave Campbell
    In this Issue: Mike Taulty, Timmy Kokke, Laurent Bugnion, Arik Poznanski, Deyan Ginev, Deborah Kurata(-2-), Johnny Tordgeman, Roy Dallal, Jaime Rodriguez, Samuel Jack(-2-), James Ashley. Above the Fold: Silverlight: "Customizing Silverlight properties for Visual Designers" Timmy Kokke WP7: "Back button press when using webbrowser control in WP7" Jaime Rodriguez Expression Blend: "Blend Bits 21–Importing from Photoshop & Illustrator…" Mike Taulty From SilverlightCream.com: Blend Bits 21–Importing from Photoshop & Illustrator… Mike Taulty is up to 21 episodes on his Blend Bits sequence now, and this one is about using Blend's import capability, such as a .psd file with all the layers intact. Customizing Silverlight properties for Visual Designers Timmy Kokke has part 1 of 2 parts on making your Silverlight control properties in design surfaces such as Visual Studio designer or Expression Blend. An error when installing MVVM Light templates for VS10 Express Laurent Bugnion has released a new version of MVVMLight that resolves a problem with VS2010 Express version of the templates... no problem with anything else. Reading RSS items on Windows Phone 7 Arik Poznanski has a post up about reading RSS on a WP7, but better yet, he also has code for a helper class that you can grab, plus explanation of wiring it up. Integrating your Windows Phone unit tests with MSBuild #4: The WP7 Unit Test Application Deyan Ginev has a post up about Telerik's WP7 test app that outputs test results in XML from the emulator so they can be integrated with the MSBuild log. Accessing Data in a Silverlight Application: EF I apprently missed this post by Deborah Kurata last week on bringing data into your Silverlight app via Entity Frameworks... good detailed tutorial in VB and C#. Updating Data in a Silverlight Application: EF In Deborah Kurata's latest post, she is continuing with Entity Frameworks by demonstrating updating to the database... full source code will be produced in a later post. Fun with Silverlight and SharePoint 2010 Ribbon Control - Part 2 - An In Depth Look At The Ribbon Control Johnny Tordgeman has Part 2 of his Silverlight and Sharepoint 2010 Ribbon up... taking a deep-dive into the ribbon... great explanation of the attributes, code included. Geographic Coordinates Systems Roy Dallal has some Geo code up that's not necessarily Silverlight, but very cool if you're doing any GIS programming... ya gotta know the coordinate systems! Back button press when using webbrowser control in WP7 Jaime Rodriguez has a post up discussing the much-lamented back-button action in the certification requirements and how to deal with that in a web browser app. Multiplayer-enabling my Windows Phone 7 game: Day 1 Samuel Jack challenged himself to build a WP7 game in 3 days... now he's challenging himself to make it multiplayer in 3 days... this first hour-to-hour post is research of networking and an azure server-side solution. Multiplayer-enabling my Windows Phone 7 game: Day 2–Building a UI with XPF Day 2 for Samuel Jack getting the multiplayer portion of his game working in 3 days.. this day involves getting up-to-speed with XPF. How to Hotwire your WP7 Phone Battery Did you realize if you run your WP7 battery completely down that you can't charge it? James Ashley reports that circumstance, and how he resolved it. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Unlocking High Performance with Policy Administration Replacement

    - by helen.pitts(at)oracle.com
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-ansi-language:EN-CA; mso-fareast-language:EN-CA;} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-ansi-language:EN-CA; mso-fareast-language:EN-CA;} It is clear the insurance industry is undergoing significant changes as it consolidates and prepares for growth. The increasing focus on customer centricity, enhanced and speedier product development capabilities, and compliance with regulatory changes has forced companies to rethink well-entrenched policy administration processes. In previous Oracle Insurance blogs I’ve highlighted industry research pointing to policy administration replacement as a top IT priority for carriers. It is predicted that by 2013, the global IT spend on policy administration alone is likely to be almost 22 percentage of the total insurance IT spend. To achieve growth, insurers are adopting new pricing models, enhancing distribution reach, and quickly launching new products and services—all of which depend on agile and effective policy administration processes and technologies. Next month speakers from Oracle Insurance and Capgemini Financial Services will discuss how insurers can competitively drive high performance through policy administration replacement during a free, one-hour webcast hosted by LOMA. Roger Soppe, Oracle senior director, Insurance Strategy, together with Capgemini’s Lars Ernsting, leader, Life & Pensions COE, and Scott Mampre, vice president, Insurance, will be the speakers. Specifically, they’ll be highlighting: How replacing a legacy policy administration system with a modern, flexible platform optimizes IT and operations costs, creates consistent processes and eliminates resource redundancies How selecting the right partner with the best blend of technology, operational, and consulting capabilities, is an important pre-requisite to unlock high performance from policy administration transformation to achieve product, operational, and cost leadership  The value of outsourcing closed block operations We look forward to your participation on Thursday, July 14, 11:00 a.m. ET. Please register now. Helen Pitts is senior product marketing manager for Oracle Insurance's life and annuities solutions.

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  • how to do loop for array which have different data for each array

    - by Suriani Salleh
    i have this file XML file.. I need to convert it form XMl to MYSQL. if it have only one array than i know how to do it.. now my question how to extract this two array Each array will have different value of data..for example for first array, pmIntervalTxEthMaxUtilization data : 0,74,0,0,48 and for second array pmIntervalRxPowerLevel data: -79,-68,-52 , pmIntervalTxPowerLevel data: 13,11,-55 . can some one help to guide how write php code to extract this xml file to MY SQL <mi> <mts>20130618020000</mts> <gp>900</gp> <mt>pmIntervalRxUndersizedFrames</mt> [ this is first array] <mt>pmIntervalRxUnicastFrames</mt> <mt>pmIntervalTxUnicastFrames</mt> <mt>pmIntervalRxEthMaxUtilization</mt> <mt>pmIntervalTxEthMaxUtilization</mt> <mv> <moid>port:1:3:23-24</moid> <sf>FALSE</sf> <r>0</r> [the data for 1st array i want to insert in DB] <r>0</r> <r>0</r> <r>5</r> <r>0</r> </mv> </mi> <mi> <mts>20130618020000</mts> <gp>900</gp> <mt>pmIntervalRxSES</mt> [this is second array] <mt>pmIntervalRxPowerLevel</mt> <mt>pmIntervalTxPowerLevel</mt> <mv> <moid>client:1:3:23-24</moid> <sf>FALSE</sf> <r>0</r> [the data for 2nd array i want to insert in DB] <r>-79</r> <r>13</r> </mv> </mi> this is the code for one array that i write..i dont know how to write code for two array because the field appear two times and have different data value for each array // Loop through the specified xpath foreach($xml->mi->mv as $subchild) { $port_no = $subchild->moid; $rx_ses = $subchild->r[0]; $rx_es = $subchild->r[1]; $tx_power = $subchild->r[10]; // dump into database; ........................... i have do a little research on it this is the out come... $i = 0; while( $i < 5) { // Loop through the specified xpath foreach($xml->md->mi->mv as $subchild) { $port_no = $subchild->moid; $rx_uni = $subchild->r[10]; $tx_uni = $subchild->r[11]; $rx_eth = $subchild->r[16]; $tx_eth = $subchild->r[17]; // dump into database; .............................. $i++; if( $i == 5 )break; } } // Loop through the specified xpath foreach($xml->mi->mv as $subchild) { $port_no = $subchild->moid; $rx_ses = $subchild->r[0]; $rx_es = $subchild->r[1]; $tx_power = $subchild->r[10]; // dump into database; .......................

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  • Oracle is #1 in Life Sciences!

    - by Michael Snow
    Guest post today by: John Klinke, Senior Principal Product Manager, Oracle WebCenter Content 12.00 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} Based on the announcement last week at EMC World about Documentum for Life Sciences, it looks like EMC is starting to have regrets about pulling out of the life sciences space over the last few years. Certainly their content management customers and partners in life sciences have noticed their retreat. Many of them are now talking to us about WebCenter Content since they’ve seen the writing on the wall regarding Documentum’s decline, including falling revenue, shrinking investment, departure of key executives, and EMC’s auditing of existing customers. While EMC has been neglecting the life sciences industry over the last few years, Oracle has been increasing its investment and commitment by providing best-of-breed solutions to enable pharmaceutical, medical device, biotech and CRO companies to improve productivity and drive innovation. As a result, according to IDC Health Insights, Oracle is #1 in life sciences. From research and development through clinical development and manufacturing to sales and marketing, Oracle provides the solutions that life sciences companies depend on to accelerate R&D, expedite clinical trials, and speed time to market. Specifically for Oracle WebCenter, our life sciences business is booming thanks to our comprehensive offerings led by Oracle WebCenter Content, our 21 CFR Part 11 compliant enterprise content management platform. Unlike Documentum, WebCenter Content is all about keeping the cost of ownership low - through simplicity, flexibility, and out-of-the-box integrations. WebCenter Content is a single, comprehensive ECM platform that can handle all your content management needs, from controlled documents to digital asset management, records management and document imaging and capture. And it is much more flexible, letting you do configuration changes instead of customizations to meet your business needs. It also saves you money by being pre-integrated with the rest of the Oracle Fusion Middleware technology stack and with leading enterprise applications like Siebel (including Siebel CTMS), Primavera, E-Business Suite, JD Edwards and PeopleSoft. So if you think EMC’s announcement last week was too little and too late, I’m happy to report that Oracle is here to help. Back in October, we announced our Move Off Documentum offer, which provides a 100% trade-in credit for your Documentum licenses when you purchase Oracle WebCenter, and the good news is, this offer is still available for a limited time. So stop maintaining Documentum and start innovating with Oracle WebCenter. For more details see www.oracle.com/moveoff/documentum.

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  • Big Data – How to become a Data Scientist and Learn Data Science? – Day 19 of 21

    - by Pinal Dave
    In yesterday’s blog post we learned the importance of the analytics in Big Data Story. In this article we will understand how to become a Data Scientist for Big Data Story. Data Scientist is a new buzz word, everyone seems to be wanting to become Data Scientist. Let us go over a few key topics related to Data Scientist in this blog post. First of all we will understand what is a Data Scientist. In the new world of Big Data, I see pretty much everyone wants to become Data Scientist and there are lots of people I have already met who claims that they are Data Scientist. When I ask what is their role, I have got a wide variety of answers. What is Data Scientist? Data scientists are the experts who understand various aspects of the business and know how to strategies data to achieve the business goals. They should have a solid foundation of various data algorithms, modeling and statistics methodology. What do Data Scientists do? Data scientists understand the data very well. They just go beyond the regular data algorithms and builds interesting trends from available data. They innovate and resurrect the entire new meaning from the existing data. They are artists in disguise of computer analyst. They look at the data traditionally as well as explore various new ways to look at the data. Data Scientists do not wait to build their solutions from existing data. They think creatively, they think before the data has entered into the system. Data Scientists are visionary experts who understands the business needs and plan ahead of the time, this tremendously help to build solutions at rapid speed. Besides being data expert, the major quality of Data Scientists is “curiosity”. They always wonder about what more they can get from their existing data and how to get maximum out of future incoming data. Data Scientists do wonders with the data, which goes beyond the job descriptions of Data Analysist or Business Analysist. Skills Required for Data Scientists Here are few of the skills a Data Scientist must have. Expert level skills with statistical tools like SAS, Excel, R etc. Understanding Mathematical Models Hands-on with Visualization Tools like Tableau, PowerPivots, D3. j’s etc. Analytical skills to understand business needs Communication skills On the technology front any Data Scientists should know underlying technologies like (Hadoop, Cloudera) as well as their entire ecosystem (programming language, analysis and visualization tools etc.) . Remember that for becoming a successful Data Scientist one require have par excellent skills, just having a degree in a relevant education field will not suffice. Final Note Data Scientists is indeed very exciting job profile. As per research there are not enough Data Scientists in the world to handle the current data explosion. In near future Data is going to expand exponentially, and the need of the Data Scientists will increase along with it. It is indeed the job one should focus if you like data and science of statistics. Courtesy: emc Tomorrow In tomorrow’s blog post we will discuss about various Big Data Learning resources. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • WebCenter Innovation Award Winners

    - by Michael Snow
    Of course, here on our WebCenter blog – we’d like to highlight and brag about our great WebCenter winners. The 2012 WebCenter Innovation Award Winners University of Louisville Location: Louisville, KY, USA Industry: Higher Education Fusion Middleware Products: WebCenter Portal, WebCenter Content, JDeveloper, WebLogic, Oracle BI, Oracle IdM University of Louisville is a state supported research university Statewide Informatics Network to improve public health The University of Louisville has implemented WebCenter as part of the LOUI (Louisville Informatics Institute) Initiative, a Statewide Informatics Network, which will improve public healthcare and lower cost through the use of novel technology and next generation analytics, decision support and innovative outcomes-based payment systems. ---------- News Limited Country/Region: Australia Industry: News/Media FMW Products: WebCenter Sites Single platform running websites for 50% of Australia's newspapers News Corp is running half of Australia's newspaper websites on this shared platform powered by Oracle WebCenter Sites and have overtaken their nearest competitors and are now leading in terms of monthly page impressions. At peak they have over 250 editors on the system publishing in real-time.Sites include: www.newsspace.com.au, www.news.com.au, www.theaustralian.com.au and many others ------ Life Technologies Corp. Country/Region: Carlsbad, CA, USAIndustry: Life SciencesFMW Products: WebCenter Portal, SOA Suite Life Technologies Corp. is a global biotechnology tools company dedicated to improving the human condition with innovative life science products. They were awarded an innovation award for their solution utilizing WebCenter Portal for remotely monitoring & repairing biotech instruments. They deployed WebCenter as a portal that accesses Life Technologies cloud based service monitoring system where all customer deployed instruments can be remotely monitored and proactively repaired.  The portal provides alerts from these cloud based monitoring services directly to the customer and to Life Technologies Field Engineers.  The Portal provides insight into the instruments and services customers purchased for the purpose of analyzing and anticipating future customer needs and creating targeted sales and service programs. ----- China Mobile Jiangsu China Mobile Jiangsu is one of the biggest subsidiaries of China Mobile. It has over 25,000 employees and 40 million mobile subscribers. Country/Region: Jiangsu, China Industry: Telecommunications FMW Products: WebCenter Portal, WebCenter Content, JDeveloper, SOA Suite, IdM They were awarded an Innovation Award for their new employee platform powered by WebCenter Portal is designed to serve their 25,000+ employees and help them drive collaboration & productivity. JSMCC (Chian Mobile Jiangsu) Employee Enterprise Portal and Collaboration Platform. It is one of the China Mobile’s most important IT innovation projects. The new platform is designed to serve for JSMCC’s 25000+ employees and to help them improve the working efficiency, changing their traditional working mode to social ways, encouraging employees on business collaboration and innovation. The solution is built on top of Oracle WebCenter Portal Framework and WebCenter Spaces while also leveraging Weblogic Server, UCM, OID, OAM, SES, IRM and Oracle Database 11g. By providing rich collaboration services, knowledge management services, sensitive document protection services, unified user identity management services, unified information search services and personalized information integration capabilities, the working efficiency of JSMCC employees has been greatly improved. Main Functionality : Information portal, office automation integration, personal space, group space, team collaboration with web2.0 services, unified search engine for multiple data sources, document management and protection. SSO for multiple platforms. -------- LADWP – Los Angeles Department for Water and Power Los Angeles Department of Water and Power (LADWP) is the largest public utility company in United States with over 1.6 Million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. LADWP also bills most of these customers for sanitation services provided by another city department. Country/Region: US – Los Angeles, CA Industry: Public Utility FMW Products: WebCenter Portal, WebCenter Content, JDeveloper, SOA Suite, IdM The new infrastructure consists of: Oracle WebCenter Portal including mobile portal Oracle WebCenter Content for Content Management and Digital Asset Management (DAM) Oracle OAM (IDM, OVD, OAM) integrated with AD for enterprise identity management Oracle Siebel for CRM Oracle DB Oracle SOA Suite for integration of various subsystems and back end systems  The new portal's features include: Complete Graphical redesign based on best practices in UI Design for high usability Customer Self Service implemented through MyAccount (Bill Pay, Payment History, Bill History, Usage Analysis, Service Request Management) Financial Assistance Programs (CRM, WebCenter) Customer Rebate Programs (CRM, WebCenter) Turn On/Off/Transfer of services (Commercial & Residential) Outage Reporting eNotification (SMS, email) Multilingual (English & Spanish) – using WebCenter multi-language support Section 508 (ADA) Compliant Search – Using WebCenter SES (Secured Enterprise Search) Distributed Authorship in WebCenter Content Mobile Access (any Mobile Browser)

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  • Drinking Our Own Champagne: Fusion Accounting Hub at Oracle

    - by Di Seghposs
    A guest post by Corey West, Senior Vice President, Oracle's Corporate Controller and Chief Accounting Officer There's no better story to tell than one about Oracle using its own products with blowout success. Here's how this one goes. As you know, Oracle has increased its share of the software market through a number of high-profile acquisitions. Legally combining companies is a very complicated process -- it can take months to complete, especially for the acquisitions with offices in several countries, each with its own unique laws and regulations. It's a mission critical and time sensitive process to roll an acquired company's legacy systems (running vital operations, such as accounts receivable and general ledger (GL)) into the existing systems at Oracle. To date, we've run our primary financial ledgers in E-Business Suite R12 -- and we've successfully met the requirements of the business and closed the books on time every single quarter. But there's always room for improvement and that comes in the form of Fusion Applications. We are now live on Fusion Accounting Hub (FAH), which is the first critical step in moving to a full Fusion Financials instance. We started with FAH so that we could design a global chart of accounts. Eventually, every transaction in every country will originate from this global chart of accounts -- it becomes the structure for managing our business more uniformly. In conjunction, we're using Oracle Hyperion Data Relationship Management (DRM) to centralize and automate governance of our global chart of accounts and related hierarchies, which will help us lower our costs and greatly reduce risk. Each month, we have to consolidate data from our primary general ledgers. We have been able to simplify this process considerably using FAH. We can now submit our primary ledgers running in E-Business Suite (EBS) R12 directly to FAH, eliminating the need for more than 90 redundant consolidation ledgers. Also we can submit incrementally, so if we need to book an adjustment in a primary ledger after close, we can do so without re-opening it and re-submitting. As a result, we have earlier visibility to period-end actuals during the close. A goal of this implementation, and one that we successfully achieved, is that we are able to use FAH globally with no customization. This means we have the ability to fully deploy ledger sets at the consolidation level, plus we can use standard functionality for currency translation and mass allocations. We're able to use account monitoring and drill down functionality from the consolidation level all the way through to EBS primary ledgers and sub-ledgers, which allows someone to click through a transaction appearing at the consolidation level clear through to its original source, a significant productivity enhancement when doing research. We also see a significant improvement in reporting using Essbase cube and Hyperion Smart View. Specifically, "the addition of an Essbase cube on top of the GL gives us tremendous versatility to automate and speed our elimination process," says Claire Sebti, Senior Director of Corporate Accounting at Oracle. A highlight of this story is that FAH is running in a co-existence environment. Our plan is to move to Fusion Financials in steps, starting with FAH. Next, our Oracle Financial Services Software subsidiary will move to a full Fusion Financials instance. Then we'll replace our EBS instance with Fusion Financials. This approach allows us to plan in steps, learn as we go, and not overwhelm our teams. It also reduces the risk that comes with moving the entire instance at once. Maria Smith, Vice President of Global Controller Operations, is confident about how they've positioned themselves to uptake more Fusion functionality and is eager to "continue to drive additional efficiency and cost savings." In this story, the happy customers are Oracle controllers, financial analysts, accounting specialists, and our management team that get earlier access to more flexible reporting. "Fusion Accounting Hub simplifies our processes and gives us more transparency into account activity," raves Alex SanJuan, Senior Director, Record to Report Strategic Process Owner. Overall, the team has been very impressed with the usability and functionality of FAH and are pleased with the quantifiable improvements. Claire Sebti states, "Our WD5 close activities have been reduced by at least four hours of system processing time, just for the consolidation group." Fusion Accounting Hub is an inspiring beginning to our Fusion Financials implementation story. There's no doubt it's going to be an international bestseller! Corey West, Senior Vice President Oracle's Corporate Controller and Chief Accounting Officer

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  • Hey Retailers, Are You Ready For The Holiday Season?

    - by Jeri Kelley
    With online holiday spending reaching $35.3 billion in 2011 and American shoppers spending just under $750 on average on their holiday purchases this year, how ready is your business for the 2012 holiday season?   ?? Today’s shoppers do not take their purchases lightly.  They are more connected, interact with more resources to make decisions, diligently compare products and services, seek out the best deals, and ask for input from friends and family.   This holiday season, as consumers browse for apparel, tablets, toys, and much more, they will be bombarded with retailer communication - from emails and commercials to countless search engine results and social recommendations.  With a flurry of activity coming at consumers from every channel and competitor, your success this year will rely on communicating a consistent, personalized message no matter where your customers are shopping.  Here are a few ideas to help with your commerce strategy this holiday season: CONSISTENCY COUNTS FOR MULTICHANNEL SHOPPERS??According to a November 2011 study commissioned by Oracle, “Channel Commerce 2011: The Consumer View,” 54% of consumers in the U.S. and Canada regularly employ two or more channels before they make a purchase.  While each channel has its own unique benefit, user profile, and purpose, it’s critical that your shoppers have a consistent core experience wherever they’re looking for information or making a purchase.  Be sure consumers can consistently search and browse the same product information and receive the same promotions online, on their mobile devices, and in-store.? USE YOUR CUSTOMER’S CONTEXT TO SURFACE RELEVANT CONTENTYour Web site is likely the hub of your holiday activity.  According to a Monetate infographic, 39% of shoppers will visit your Web site directly to find out about the best holiday deals.   Use everything you know about your customers from past purchase data to browsing history to provide a relevant experience at every click, and assemble content in a context that entices shoppers to buy online, or influences an offline purchase.? TAKE ADVANTAGE OF MOBILE BEHAVIOR?Having a mobile program is no longer a choice.   Armed with smartphones and tablets, consumers now have access to more and more product information and can compare products and prices from anywhere.  In fact, approximately 52% of smartphone users will use their device to research products, redeem coupons and use apps to assist in their holiday gift purchase.  At a minimum, be sure your mobile environment has store information, consistent pricing and promotions, and simple checkout capabilities. ARM IN-STORE ASSOCIATES WITH TABLETS?According to RISNews.com, 31% of retailers plan to begin testing tablets in stores in 2012, 22% have already begun such testing and 6% had fully deployed tablets within stores.   Take advantage of this compelling sales tool to get shoppers interacting with videos, user reviews, how-to guides, side-by-side product comparisons, and specs.  Automatically trigger upsell and cross sell suggestions for store associates to recommend for each product or category, build in alerts for promotions, and allow associates to place orders and check inventory from their tablet.  ? WISDOM OF THE CROWDS IS GOOD, BUT WISDOM FROM FRIENDS IS BETTER?Shoppers who grapple with options are looking for recommendations; they’d rather get advice from friends, and they’re more likely to spend more while doing so.    In fact, according to an infographic by Mr. Youth, 66% of social media users made a purchase on Black Friday or Cyber Monday as a direct result of social media interactions with brands or family.   This holiday season, be sure you are leveraging your social channels from Facebook to Pinterest to drive consistent promotions and help your brand to become part of the conversation. So, are you ready for the holidays this year?  

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  • New Working Environment Starting November

    - by Jenson
    Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 This is actually a post dated update. After I’ve been working in the private sectors for so many years (the 2 years when I was working as IT trainer in a secondary school is not counted, as I was working under a contract with a private IT training agency), I’ve decided to try my luck into public sector. And fortunately, I passed the interview and I was offered a position of Web Administrator in a government statutory board, that’s Agency for Science, Technology and Research (of Singapore). During my previous employment with a Japanese MNC (multinational company), it was a totally new environment for me, as I had never worked for a Japanese company before, but the first time I work for Japanese company also gave me the very first nightmare I have with them, and vowed not to work for them anymore, and any other Japanese companies. No doubt I have freedom of choosing the tools and methods I wish to use for the projects, but the project management is simply too messy and out of order. And a lot of time, I don’t find that everyone is working as a team, more like achieving their own goals. Accountability for project is not shared, all lumped onto the shoulders of the developer in charge (they called it Software Engineer). I was working on a windows based .NET project, which I already voiced out that it’s not manageable by just 1 software engineer, but it seems like nobody cares, even the one who propose the solution to customer doesn’t care much. What he cares is whether you deliver the project on time so that he can please his customer and the senior management of his good work. Too many stories to tell, and I just simple doesn’t want to talk too much on this as it has already became the past to me. With my new title with the government agency, I hope to contribute my best to them, while learning as much as I can. I will share whatever I can on technologies, methodologies, and etc whichever I’m allowed and permitted to (of course, for those non-work-related stuff, I would be glad to share with you without much hesitation). Thank you! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • How to Waste Your Marketing Budget

    - by Mike Stiles
    Philosophers have long said if you find out where a man’s money is, you’ll know where his heart is. Find out where money in a marketing budget is allocated, and you’ll know how adaptive and ready that company is for the near future. Marketing spends are an investment. Not unlike buying stock, the money is placed in areas the marketer feels will yield the highest return. Good stock pickers know the lay of the land, the sectors, the companies, and trends. Likewise, good marketers should know the media available to them, their audience, what they like & want, what they want their marketing to achieve…and trends. So what are they doing? And how are they doing? A recent eTail report shows nearly half of retailers planned on focusing on SEO, SEM, and site research technologies in the coming months. On the surface, that’s smart. You want people to find you. And you’re willing to let the SEO tail wag the dog and dictate the quality (or lack thereof) of your content such as blogs to make that happen. So search is prioritized well ahead of social, multi-channel initiatives, email, even mobile - despite the undisputed explosive growth and adoption of it by the public. 13% of retailers plan to focus on online video in the next 3 months. 29% said they’d look at it in 6 months. Buying SEO trickery is easy. Attracting and holding an audience with wanted, relevant content…that’s the hard part. So marketers continue to kick the content can down the road. Pretty risky since content can draw and bind customers to you. Asked to look a year ahead, retailers started thinking about CRM systems, customer segmentation, and loyalty, (again well ahead of online video, social and site personalization). What these investors are missing is social is spreading across every function of the enterprise and will be a part of CRM, personalization, loyalty programs, etc. They’re using social for engagement but not for PR, customer service, and sales. Mistake. Allocations are being made seemingly blind to the trends. Even more peculiar are the results of an analysis Mary Meeker of Kleiner Perkins made. She looked at how much time people spend with media types and how marketers are investing in those media. 26% of media consumption is online, marketers spend 22% of their ad budgets there. 10% of media time is spent with mobile, but marketers are spending 1% of their ad budgets there. 7% of media time is spent with print, but (get this) marketers spend 25% of their ad budgets there. It’s like being on Superman’s Bizarro World. Mary adds that of the online spending, most goes to search while spends on content, even ad content, stayed flat. Stock pickers know to buy low and sell high. It means peering with info in hand into the likely future of a stock and making the investment in it before it peaks. Either marketers aren’t believing the data and trends they’re seeing, or they can’t convince higher-ups to acknowledge change and adjust their portfolios accordingly. Follow @mikestilesImage via stock.xchng

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  • Systems of Engagement

    - by Michael Snow
    12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  Engagement Week 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} This week we’ll be looking at the ever evolving topic of systems of engagement. This topic continues generating widespread discussion around how we connect with businesses, employers, governments, and extended social communities across multiple channels spanning web, mobile and human face to face contact. Earlier in our Social Business Thought Leader Webcast Series, we had AIIM President John Mancini presenting "Moving from Records to Engagement to Insight" discussing the factors that are driving organizations to think more strategically about the intersection of content management, social technologies, and business processes. John spoke about how Content Management and Enterprise IT are being changed by social technologies and how new technologies are being used to drive innovation and transform processes along and what the implications of this transformation are for information professionals. He used these two slides below to illustrate the evolution from Systems of Record to Systems of Engagement. The AIIM White Paper is available for download from the AIIM website. Later this week (09/20), we'll have another session in our Social Business Thought Leader Webcast Series featuring  R “Ray” Wang (@rwang0) Principal Analyst & CEO from Constellation Research presenting: "Engaging Customers in the Era of Overexposure"  More info to come tomorrow on the upcoming webcast this week. ~~~~~~ In the spirit of spreading good karma - one of the first things that came to mind as I was thinking about "Engagement" was the evolution of the Marriage Proposal.  Someone sent me a link to this link a couple of months ago and it raises the bar on all proposals. I hope you'll enjoy!

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  • Is Oracle Policy Automation a Fit for My Agency? I'll bet it is.

    - by jeffrey.waterman
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Recently, I stumbled upon a new(-ish) whitepaper now posted on the Oracle Technology Network around Oracle Policy Automation (OPA). This paper is certain to become a must read for any customer interested in rules automation. What is OPA?  If you are not sitting in your favorite Greek restaurant waiting for that order of Saganaki to appear, OPA is Oracle’s solution for automated streamlining, standardizing, and the maintenance of policy. It is a specialized rules platform that simplifies the automation of rules and policies, putting the analysis in the hands of the analysts, not the IT organization. In other words, OPA allows the organization to be more efficient by eliminating (or at a minimum, reducing the engagement of) the middle man from the process. The whitepaper I mention above is titled, “Is Oracle Policy Automation a Good Fit for My Business?”. This short document walks the reader through use cases and advice for the reader to consider when deciding if OPA is right for their agency. The paper outlines many different scenarios, different uses of OPA in production today and, where OPA may not be a good fit. Many of the use case examples revolve around end user questionnaires or analyst research. What is often overlooked is OPA’s ability to act as a rules engine behind the scenes. That is, take inputs from one source (e.g., personnel data), process that data in OPA and send the output (e.g., pay data with benefits deductions) to a second source. The rules have been automated, no necessary human intervention to perform analysis. A few of my customers have used the embedded OPA solution to improve transaction processing and reduce the time spent analyzing exceptions. I suggest any reader whose organization is reliant on or deals with high complexity, volume or volatility in rules that are based on documentation – or which need to be documented – take a look at Oracle Policy Automation. You can find the white paper on Oracle Technology Network. You can find the white paper in the Oracle Policy Automation of the OTN. You can find more information around OPA on oracle.com. Finally, you can send me a question any time at [email protected] Thank you for reading. If you have any topics around Oracle Applications in the Federal or Public Sector industries you would like to see addressed in this blog, please leave suggestions in the comments section and I will do my best to address in a future post.

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  • Hyper-V Live Migration across Sites!

    - by Ryan Roussel
    One of the great sessions I sat in on at Tech Ed this week was stretching a Windows 2008 R2 Hyper-V  Failover Cluster across sites.  With this ability, you could actually implement a Hyper-V cluster where you could migrate or even Live Migrate VMs across sites.   With this area’s propensity for Hurricanes, this will be a very popular topic for me over the next few months. While this technology is possible today, it’s also very complicated and can be very expensive to implement.    First your WAN connection has to support the ability to trunk your VLAN across both sites in order to Live Migrate.  This means you can’t use a Layer 3 routed connection like MPLS.  It has to be a Metro Ethernet connection or "Dark Fiber”.  Dark Fiber is unused Fiber already in the ground that can be leased from  various providers. Both of these connections would allow you to trunk layer 2 across your WAN.  Cisco does have the ability to trunk layer 2 across a routed connection by muxing the traffic but this is only available in their Nexus product line which has a very steep price tag.   If you are stuck with MPLS or the like and Nexus switching is not a realistic possibility, you will have to implement a multi-subnet cluster in which case Live Migration won’t be possible.  However you can still failover VMs to the remote site with some planning and manual intervention.  The consideration here is that the VMs will be on a different subnet once migrated, so you will have to change the IP addressing of your VMs.  This also has ramifications with DNS and Name resolution to control your down time.  DHCP with Reservations for your VMs is the preferred method to achieve the IP changes as this will automate that part of the process.   Secondly, you will have to have  a mechanism to replicate your storage across both sites.  Many SAN vendors natively support hardware based synchronous and asynchronous replication.  Some even support cluster shared volumes which were introduced in 2008 R2.   If your SANs do not support this natively, there are alternative file based replication products either software based like Double Take or hardware appliance like EMC.  Be sure to check with your vendor on the support of Disk majority if you’re replicating your quorum disk between SANs.   The last consideration is the ability to maintain quorum for your cluster.  If your replication provider does not support Disk Majority through replication, you will have to explore Node Majority with File Share Witness.  This will affect your design as a 3 node cluster with 1 node at the remote site and FSW at the production site would not have the ability to maintain quorum if the production site was lost. MS best practice for this would be to implement an even node cluster with 2 nodes at  each site and the FSW at a third site.   And there you have it.  While some considerations and research goes into implementing this solution, even a multi-subnet solution would be invaluable to organizations in the implementations of “warm” DR sites.

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  • Running a WebLogic Portal (WLP) 10.3.4 Domain as a Windows Service

    - by user647124
    To start a WLP server as a Windows service it is simplest to make your own script based on the provided standard script located at WL_HOME\server\bin\installSvc.cmd. The standard script works fine for a plain WLS domain, but lacks some classpath and options necessary for WLP.Start by making a copy of the installSvc.cmd script and naming it something specific to your domain.Next, just under SETLOCAL you will find where WL_HOME is defined. Here you will add the definitions you would normally add in a script that later calls installSvc.cmd (as per the standard documentation). set DOMAIN_NAME=gnma_test_domainset USERDOMAIN_HOME=D:\my_test_domainset SERVER_NAME=AdminServerset WLS_USER=weblogicset WLS_PW=gnmaAdmin01set PRODUCTION_MODE=trueset MEM_ARGS=-Xms512m –Xmx512mset MW_HOME=C:\Oracle\Middleware Note: I had heard of people using this approach who had issues with the length of the command line. This may be due to their use of the default domain path. In the example above, I use a shorter path.At this point, edit the DOMAIN_HOME\bin\startWebLogic.cmd and set it to echo both the classpath and the options. Then start the domain and capture the output of those echoes, then shut the domain back down. Now REM out the existing CLASSPATH definition, then use the outputs you captured earlier to set the CLASSPATH and JAVA_OPTIONS like this: REM set CLASSPATH=%WEBLOGIC_CLASSPATH%;%CLASSPATH%; C:\Oracle\Middleware\wlportal_10.3\portal\lib\security\wsrp-security-providers.jarset CLASSPATH=%MW_HOME%\patch_wls1034\profiles\default\sys_manifest_classpath\weblogic_patch.jar;%MW_HOME%\patch_wlp1034\profiles\default\sys_manifest_classpath\weblogic_patch.jar;%MW_HOME%\patch_oepe1111\profiles\default\sys_manifest_classpath\weblogic_patch.jar;%MW_HOME%\patch_ocm1033\profiles\default\sys_manifest_classpath\weblogic_patch.jar;%MW_HOME%\JROCKI~1.1-3\lib\tools.jar;%WL_HOME%\server\lib\weblogic_sp.jar;%WL_HOME%\server\lib\weblogic.jar;%MW_HOME%\modules\features\weblogic.server.modules_10.3.4.0.jar;%WL_HOME%\server\lib\webservices.jar;%MW_HOME%\modules\ORGAPA~1.1/lib/ant-all.jar;%MW_HOME%\modules\NETSFA~1.0_1/lib/ant-contrib.jar;%WL_HOME%\common\derby\lib\derbyclient.jar;%WL_HOME%\server\lib\xqrl.jar;%WL_HOME%\server\lib\xquery.jar;%WL_HOME%\server\lib\binxml.jarset JAVA_OPTIONS= -Xverify:none -ea -da:com.bea... -da:javelin... -da:weblogic... -ea:com.bea.wli... -ea:com.bea.broker... -ea:com.bea.sbconsole... -Dplatform.home=%WL_HOME% -Dwls.home=%WL_HOME%\server -Dweblogic.home=%WL_HOME%\server -Dweblogic.wsee.bind.suppressDeployErrorMessage=true -Dweblogic.wsee.skip.async.response=true -Dweblogic.management.discover=true -Dwlw.iterativeDev=true -Dwlw.testConsole=true -Dwlw.logErrorsToConsole=true -Dweblogic.ext.dirs=%MW_HOME%\patch_wls1034\profiles\default\sysext_manifest_classpath;%MW_HOME%\patch_wlp1034\profiles\default\sysext_manifest_classpath;%MW_HOME%\patch_oepe1111\profiles\default\sysext_manifest_classpath;%MW_HOME%\patch_ocm1033\profiles\default\sysext_manifest_classpath;%MW_HOME%\wlportal_10.3\p13n\lib\system;%MW_HOME%\wlportal_10.3\light-portal\lib\system;%MW_HOME%\wlportal_10.3\portal\lib\system;%MW_HOME%\wlportal_10.3\info-mgmt\lib\system;%MW_HOME%\wlportal_10.3\analytics\lib\system;%MW_HOME%\wlportal_10.3\apps\lib\system;%MW_HOME%\wlportal_10.3\info-mgmt\deprecated\lib\system;%MW_HOME%\wlportal_10.3\content-mgmt\lib\system -Dweblogic.alternateTypesDirectory=%MW_HOME%\wlportal_10.3\portal\lib\securityAnd that's it. Looks really simple, but it took me quite some time to gather all the necessary pieces in order to make it work. Hopefully you find this before you went through half as much research.The example here uses a domain with only the Admin server and no managed servers. For a variety of reasons I only want the Admin server to be run as a service. The standard documentation along with the example above should allow you to expand this to include managed servers should you feel the need.

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  • Cloud Apps News @#OOW12

    - by Natalia Rachelson
    All eyes were on Oracle this past week and the news cycle was in full swing. What better time to make some key announcements that were guaranteed to create buzz ... and so we did. The name of the game was Cloud! Here are the key Cloud announcements for Apps, which included Fusion Tap that enables mobility across all Cloud Apps, HCM customer momentum in the Cloud, and our very first ERP Cloud Services customer. Oracle Unveils Oracle Fusion Tap for the iPadOracle Fusion Tap - Productivity Amplified Anywhere, Anytime "Both the enterprise and technology providers must recognize the need to innovate and adapt for the increasing mobility of the workforce - not just for sales teams, but across the organization," said Carter Lusher, Research Fellow and Chief Analyst of Enterprise Applications Ecosystem, Ovum. "A mobile application that quickly and powerfully allows employees to make connections, analyze data, and complete activities at any time and wherever they may be located drives new levels of business value and enhances efficiency. Frankly, mobile access is no longer a 'nice to have' but a 'must have.'"  "The mobile workforce is a business reality, and Oracle Fusion Tap is an example of how Oracle delivers mobile and cloud innovations that fundamentally improve productivity and how we work," said Chris Leone, Senior Vice President of Application Development, Oracle. "With Oracle Fusion Tap users will have an all-in-one, easily extensible app that puts mission-critical data and colleague connection at their fingertips." The entire release is available here http://www.oracle.com/us/corporate/press/1855392 Customers Live on Oracle Fusion Human Capital ManagementOracle HCM Cloud Service Helps Power HR's Contribution to the Business "More than 25 of the 100-plus customers who have selected Oracle Fusion Human Capital Management (HCM) are already live. Ardent Leisure, Peach Aviation, Toshiba Medical Systems and Zillow have deployed Oracle HCM Cloud Service and are using it to transform their HR operations. They join companies such as Principal Financial Group and Elizabeth Arden, who are already using Oracle HCM Cloud Service to help manage international growth and deliver pervasive, role-based, configurable solutions to their employees. With these recent go-lives, Oracle takes a leading position in successfully bringing live HCM customers in the cloud."  "As a technology company, Zillow looked to a partner who could scale with us. Zillow has gone live on Oracle HCM Cloud Service, which will give us the ability automate and streamline HR operations for our employees in the near future," said Sarah Bilton, Senior Director HR, Zillow. Read the entire release here http://www.oracle.com/us/corporate/press/1859573 Lending Club Selects Oracle ERP Cloud Service to Help Increase Insight and EfficienciesOracle ERP Cloud Service Provides an Open Architecture, Best-of-Breed Decision-Making, and Scalability in the Cloud "Lending Club, the leading platform for investing in and obtaining personal loans, has selected Oracle ERP Cloud Service to help improve decision-making and workflow, implement robust reporting, and take advantage of the inherent scalability and cost savings provided by the cloud. With more than 76,000 borrowers and 90,000 investors Lending Club utilizes technology and innovation to reduce the cost of traditional banking and offer borrowers better rates and investors better returns.  After an extensive search, Lending Club selected Oracle ERP Cloud Service due to the breadth and depth of capabilities and ongoing innovation of Oracle ERP Cloud Service, as well as Oracle's open architecture, industry leadership and commitment to partners." "Lending Club is an innovative, data-intensive, high-growth company and we needed a solution and partner that could match us," said Carrie Dolan, CFO, Lending Club. "We conducted a thorough review of our options, and Oracle ERP Cloud Service was the clear winner in terms of capabilities and business value as well as commitment to us as a customer." Read the entire release here http://www.oracle.com/us/corporate/press/1859020

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  • What You Can Learn from the NFL Referee Lockout

    - by Christina McKeon
    American football is a lot like religion. The fans are devoted followers that take brand loyalty to a whole new level. These fans that worship their teams each week showed that they are powerful customers whose voice has an impact. Yesterday, these fans proved that their opinion could force the hand of a large and powerful institution. With a three-month NFL referee lockout that seemed like it was nowhere close to resolution, the Green Bay Packers and the Seattle Seahawks competed last Monday night. For those of you that might have been out of the news cycle the past few days, Green Bay lost the game due to a controversial call that many experts and analysts agree should have resulted in Green Bay winning the game. Outrage ensued. The NFL had pulled replacement referees from the high school ranks, and these replacements did not have the knowledge and experience to handle high intensity NFL games. Fans protested about their customer experience. Their anger-filled rants were heard in social media, in the headlines of newspapers, on radio, and on national TV. Suddenly, the NFL was moved to reach an agreement with the referees. That agreement was reached late in the night on Wednesday with many believing that the referees had the upper hand forcing the owners into submission. Some might argue that the referees benefited, not the fans. Since the fans wanted qualified and competent referees, I would say the fans did benefit. The referees are scheduled to return to the field this Sunday, so the fans got what they wanted. What can you learn from this negative customer experience? Customers are in control. NFL owners thought they were controlling this situation with the upper hand over referees. The owners figured out they weren’t in control when their fans reacted negatively. Customers can make or break you more now than ever before, which is why it is more important to connect with them, engage them in a personal manner, and create rewarding relationships. Protect your brand. Whether knowingly or unknowingly, the NFL put their brand and each team’s brand at risk with replacement referees. Think about each business decision you make, and how it may impact your brand at different points in time. A decision that results in a gain today could result in a larger loss down the road. Customer experience matters. The NFL likely foresaw declining revenues in ticket sales, merchandising, advertising, and other areas if the lockout continued. While fans primarily spoke with their minds in the days following the Green Bay debacle, their wallets would be the next things to speak. Customer experience directly affects your success and is one of the few areas where you can differentiate your business. What would you do if your brand got such negative attention? Would you be prepared to navigate such stormy waters? Would you be able to prevent such a fiasco? If you don’t have a good answer to these questions, consider joining us October 3-5, 2012 at the Oracle Customer Experience Summit in San Francisco. You’ll have the opportunity to learn even more about customer experience from industry experts such as best-selling author Seth Godin, Paul Hagen and Kerry Bodine from Forrester Research, Inc., George Kembel from the Stanford d.School, Bruce Temkin of The Temkin Group, and Gene Alvarez from Gartner Inc.. There will also be plenty of your peers and customer experience experts available for networking and discussions.

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  • Must go through Windows Boot Loader to get to Grub

    - by Zach
    I just installed a fresh copy of Precise alongside Windows 7. I have to separate 750GB hard drives; /dev/sda holds the Windows partitions and /dev/sdb holds the Ubuntu partitions. Other than that, these are fresh installs of both Windows 7 and Ubuntu 12.04. Whenever I boot, Grub doesn't load, instead it goes to a black screen with a single blinking (horizontal bar) cursor in the top right corner. However, if I boot, hit escape right as the BIOS/POST screen finishes up, see the Windows Boot Loader and hit escape to make it go back to the BIOS screen. After the BIOS screen, grub shows up and everything functions normally; I can boot into Ubuntu or Win7. I don't want to have to do the Escape, Escape, Wait, Boot trick every time. I have no idea what would be wrong or what information I could give you guys to help diagnose. I have run a sudo update-grub and it found everything normally. I tried adding nomodeset flag in the /etc/default/grub line GRUB_CMDLINE_LINUX_DEFAULT which searching around made me think might work. Thoughts on what I could do to fix this? EDIT: I've tried changing the boot order so that both drives in the BIOS (both are labeled as "Internal HDD") have had a try booting first. I think the problem may be that every time I boot, the BIOS boot order is different... and I have to reset it. It seems to not be stable... but I'm not sure how to go about fixing that either. The machine has both traditional BIOS and UEFI. It came standard in "Legacy" mode; so it is currently set to boot through Legacy mode. I've reinstalled Ubuntu now, and now if I hit escape at the end of the BIOS/POST startup screen, it takes me to GRUB menu. Otherwise it automatically loads Windows. It seems like GRUB is now the acting bootloader, it just doesn't automatically start that unless I ask it to open a bootloader. In my other machines, it has always automatically started at the end of BIOS/POST. EDIT2: Using gparted, I just looked at my partitions, it would seem that my linux-swap partition is currently flagged as the boot partition for my Ubuntu install. I currently only have 2 partitions: one of "ext4" with a mount point of "/" and flag " "; and the "linux-swap" with mount point " " and flag "boot." If I change the boot flag to be on "/," it does not reliably solve the problem. After 10 boots: 2 Booted successfully to GRUB 5 Booted directly to Windows 7 3 booted to the black screen with the cursor and hung there Further research makes me think this is an issue of the BIOS not reliably booting hard drives in the same order or not finding both hard drives. If I ask it to create a "boot menu" sometimes it has 2 entries for "Internal HDD," sometimes 1. Also the list it creates changes order every time I bring it up; so it is not following a consistent boot sequence. Will report back if this is not an issue with GRUB.

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