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  • New Oracle Tutor Class: Create Procedures and Support Documents

    - by emily.chorba@oracle.com
    Offered by Oracle University Course Code D66797GC10 July 14-16, 2010 in Chicago, IL This three day Instructor Led class is only US$ 2,250 Oracle® Tutor provides organizations with a powerful pair of applications to develop, deploy, and maintain employee business process documentation. Tutor includes a repository of prewritten process, procedure, and support documents that can be readily modified to reflect your company's unique business processes. The result is a set of job-role specific desk manuals that are easy to update and deploy online. Use Tutor to create content to: Implement new business applications Document for any regulatory compliance initiative Turn every desk into a self service reference center Increase employee productivity The primary challenge for companies faced with documenting policies, processes, and procedures is to realize that they can do this documentation in-house, with existing resources, using Oracle Tutor. Process documentation is a critical success component when implementing or upgrading to a new business application and for supporting corporate governance or other regulatory compliance initiatives. There are over 1000 Oracle Tutor customers worldwide that have used Tutor to create, distribute, and maintain their business procedures. This is easily accomplished because of Tutor's: Ease of use by those who have to write procedures (Microsoft Word based authoring) Ease of company-wide implementation (complex document management activities are centralized) Ease of use by workers who have to follow the procedures (play script format) Ease of access by remote workers (web-enabled) This course is an introduction to the Oracle Tutor suite of products. It focuses on the process documentation feature set of the Tutor applications. Participants will learn about writing procedures and maintaining these particular process document types, all using the Tutor method. Audience Business Analysts End Users Functional Implementer Project Manager Sales Consultants Security Compliance Auditors User Adoption Consultants Prerequisites No Prerequisite Courses strong working knowledge of MS Windows strong working knowledge of MS Word (2007) Objectives • Provide your organization with the next steps to implement the Tutor procedure writing method and system in your organization • Use the Tutor Author application to write employee focused process documents (procedures, instructions, references, process maps) • Use the Tutor Publisher application to create impact analysis reports, Employee Desk Manuals, and Owner Manuals Web site on OU Link to a PDF of the class summary Oracle University Training Centre - Chicago Emily Chorba Product Manager for Oracle Tutor

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  • Free Developer Day - Hands-on Oracle 11g Applications Development

    - by federman.hoyos@oracle.com
    Spend a day with us learning the key tools, frameworks, techniques, and best practices for building database-backed applications. Gain hands-on experience developing database-backed applications with innovative and performance-enhancing methods. Meet, learn from, and network with Oracle database application development experts and your peers. Get a chance to win a Flip video camera and Oracle prizes, and enjoy post-event benefits such as advanced lab content downloads.Bring your own laptop (Windows, Linux, or Mac with minimum 2Gb RAM) and take away scripts, labs, and applications*.Space is limited. "Register Now"  for this FREE event. Don't miss your exclusive opportunity to meet with Oracle application development & database experts, win Oracle Trainings, and discuss today's most vital application development topics.          Win two Oracle Trainings valued in $2500 each. Offered by SDT Learning Corp·         Oracle Application Express: Developing Web Applications (duración de 4 días)·         Oracle Fusion Middleware 11g: Java Programming Ed 1.1 (duración de 5 días)You can also be registered Calling to Jamielle Gandía at 787-999-3187Requirements by TrackFor .Net Track1) A windows machine with 2 GB memory2) Attendees must in advance of the show, download and install VMWare player:       http://www.vmware.com/products/player/3) Attendees should test their machine to make sure they can run an executable on an external USB hard drive (some corporate machines are locked down so they cannot do this)For Java TrackYou will save time if you install these applications in advance:1) A windows machine with 2 GB memory2) VirtualBox must be installed in each laptopWhat is virtual box? Where can I download it?For APEX Track1) A windows machine with 2 GB memoryOracle Corporate agenda @  HereNote:  (Limited to 50 people per Track)

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  • Free Developer Day - Hands-on Oracle 11g Applications Development

    - by federman.hoyos@oracle.com
    Spend a day with us learning the key tools, frameworks, techniques, and best practices for building database-backed applications. Gain hands-on experience developing database-backed applications with innovative and performance-enhancing methods. Meet, learn from, and network with Oracle database application development experts and your peers. Get a chance to win a Flip video camera and Oracle prizes, and enjoy post-event benefits such as advanced lab content downloads.Bring your own laptop (Windows, Linux, or Mac with minimum 2Gb RAM) and take away scripts, labs, and applications*.Space is limited. "Register Now"  for this FREE event. Don't miss your exclusive opportunity to meet with Oracle application development & database experts, win Oracle Trainings, and discuss today's most vital application development topics.          Win two Oracle Trainings valued in $2500 each. Offered by SDT Learning Corp·         Oracle Application Express: Developing Web Applications (duración de 4 días)·         Oracle Fusion Middleware 11g: Java Programming Ed 1.1 (duración de 5 días)You can also be registered Calling to Jamielle Gandía at 787-999-3187Requirements by TrackFor .Net Track1) A windows machine with 2 GB memory2) Attendees must in advance of the show, download and install VMWare player:       http://www.vmware.com/products/player/3) Attendees should test their machine to make sure they can run an executable on an external USB hard drive (some corporate machines are locked down so they cannot do this)For Java TrackYou will save time if you install these applications in advance:1) A windows machine with 2 GB memory2) VirtualBox must be installed in each laptopWhat is virtual box? Where can I download it?For APEX Track1) A windows machine with 2 GB memoryOracle Corporate agenda @  HereNote:  (Limited to 50 people per Track)

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  • Oracle SOA Suite on Virtual Box

    - by sravan.sarraju(at)oracle.com
    Recently I have started my journey Oracle SOA Suite and the first big hurdle everyone warned me off is setting up Oracle SOA Suite environment in our personal machine for learning. My laziness pushed me to search for much easier way than regular all download, configuration stuff and bang..! I found in the solution oracle site itself. Oracle SOA Suite on Virtual Box. For those who are not aware of Virtual Box, it’s a virtualization software which enables u to install multiple operating systems on a virtual hard drive which in turn managed by Virtual Box. In short pack ur Operating System, Software, Files everything into a VM and carry it wherever u go. Coming to Oracle SOA Suite, Oracle is offering a prebuilt VM for download which u can mount on ur Virtual box and that all you need. Here is the link for Virtual Box image of Oracle SOA Suite. Virtual Box can be downloaded here It’s a huge download. I’m yet to try it myself. Will get back to my writer again once I’m done.

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  • Xuggle codec identification fail

    - by Thiago
    Hi there, I'm trying to run the following Xuggle code: public static boolean convert(String stream) throws IOException, InterruptedException { IMediaReader reader = ToolFactory.makeReader(stream + ".flv"); IMediaWriter writer = ToolFactory.makeWriter(stream + ".mp3", reader); reader.addListener(writer); while (reader.readPacket() != null) ; return true; } Where stream is the file path. But I'm getting the following exception: java.lang.IllegalArgumentException: could not find input codec id at com.xuggle.xuggler.IContainerFormat.establishOutputCodecId(IContainerFormat.java:393) at com.xuggle.xuggler.IContainerFormat.establishOutputCodecId(IContainerFormat.java:327) at com.xuggle.xuggler.IContainerFormat.establishOutputCodecId(IContainerFormat.java:300) at com.xuggle.mediatool.MediaWriter.addStreamFromContainer(MediaWriter.java:1141) at com.xuggle.mediatool.MediaWriter.getStream(MediaWriter.java:1046) at com.xuggle.mediatool.MediaWriter.encodeAudio(MediaWriter.java:837) at com.xuggle.mediatool.MediaWriter.onAudioSamples(MediaWriter.java:1448) at com.xuggle.mediatool.AMediaToolMixin.onAudioSamples(AMediaToolMixin.java:89) at com.xuggle.mediatool.MediaReader.dispatchAudioSamples(MediaReader.java:628) at com.xuggle.mediatool.MediaReader.decodeAudio(MediaReader.java:555) at com.xuggle.mediatool.MediaReader.readPacket(MediaReader.java:469) at <package_name>MediaFile.convert(MediaFile.java:66) at <package_name>.MediaFileTest.shouldConvertExistingFLV(MediaFileTest.java:32) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.junit.runners.model.FrameworkMethod$1.runReflectiveCall(FrameworkMethod.java:44) at org.junit.internal.runners.model.ReflectiveCallable.run(ReflectiveCallable.java:15) at org.junit.runners.model.FrameworkMethod.invokeExplosively(FrameworkMethod.java:41) at org.junit.internal.runners.statements.InvokeMethod.evaluate(InvokeMethod.java:20) at org.junit.internal.runners.statements.RunBefores.evaluate(RunBefores.java:28) at org.junit.internal.runners.statements.RunAfters.evaluate(RunAfters.java:31) at org.junit.runners.BlockJUnit4ClassRunner.runChild(BlockJUnit4ClassRunner.java:73) at org.junit.runners.BlockJUnit4ClassRunner.runChild(BlockJUnit4ClassRunner.java:46) at org.junit.runners.ParentRunner.runChildren(ParentRunner.java:180) at org.junit.runners.ParentRunner.access$000(ParentRunner.java:41) at org.junit.runners.ParentRunner$1.evaluate(ParentRunner.java:173) at org.junit.internal.runners.statements.RunBefores.evaluate(RunBefores.java:28) at org.junit.internal.runners.statements.RunAfters.evaluate(RunAfters.java:31) at org.junit.runners.ParentRunner.run(ParentRunner.java:220) at org.eclipse.jdt.internal.junit4.runner.JUnit4TestReference.run(JUnit4TestReference.java:46) at org.eclipse.jdt.internal.junit.runner.TestExecution.run(TestExecution.java:38) at org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.runTests(RemoteTestRunner.java:467) at org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.runTests(RemoteTestRunner.java:683) at org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.run(RemoteTestRunner.java:390) at org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.main(RemoteTestRunner.java:197) The unit test is the following: @Test public void shouldConvertExistingFLV() throws IOException, InterruptedException { String str = "C:\Program Files\Wowza Media Systems\Wowza Media Server 2\content\Extremists"; //"c:/temp/corneta.flv" boolean result = MediaFile.convert(str); assertTrue(result); } So, why can't he find the codec, since I'm testing for a simple flv to mp3 conversion?

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  • Eclipse Dynamic Web Project fails to load under WTP

    - by Cue
    When trying to run an Eclipse Dynamic Web Project under a Tomcat setup using WTP, it fails with the attached stacktrace. Checklist At the project properties, under "Java EE Module Dependencies" I have checked the "Maven Dependencies" At the wtp deploy directory, under lib indeed all dependencies are present (esp. struts-taglib-1.3.10.jar) On the other hand, if I package with maven and copy the war file under the webapps directory everything is working as normal. Specification Eclipse JEE Galileo SR2 (with WTP 3.1.1) Tomcat 6.0.26 Java(TM) SE Runtime Environment (build 1.6.0_17-b04-248-10M3025) Java HotSpot(TM) 64-Bit Server VM (build 14.3-b01-101, mixed mode) stacktrace org.apache.jasper.JasperException: Unable to read TLD "META-INF/tld/struts-html-el.tld" from JAR file "file:/Users/cue/Development/workspace/eclipse/.metadata/.plugins/org.eclipse.wst.server.core/tmp2/wtpwebapps/ticketing/WEB-INF/lib/struts-el-1.3.10.jar": org.apache.jasper.JasperException: Failed to load or instantiate TagExtraInfo class: org.apache.struts.taglib.html.MessagesTei at org.apache.jasper.compiler.DefaultErrorHandler.jspError(DefaultErrorHandler.java:51) at org.apache.jasper.compiler.ErrorDispatcher.dispatch(ErrorDispatcher.java:409) at org.apache.jasper.compiler.ErrorDispatcher.jspError(ErrorDispatcher.java:181) at org.apache.jasper.compiler.TagLibraryInfoImpl.<init>(TagLibraryInfoImpl.java:182) at org.apache.jasper.compiler.Parser.parseTaglibDirective(Parser.java:383) at org.apache.jasper.compiler.Parser.parseDirective(Parser.java:446) at org.apache.jasper.compiler.Parser.parseElements(Parser.java:1393) at org.apache.jasper.compiler.Parser.parse(Parser.java:130) at org.apache.jasper.compiler.ParserController.doParse(ParserController.java:255) at org.apache.jasper.compiler.ParserController.parse(ParserController.java:103) at org.apache.jasper.compiler.Compiler.generateJava(Compiler.java:185) at org.apache.jasper.compiler.Compiler.compile(Compiler.java:347) at org.apache.jasper.compiler.Compiler.compile(Compiler.java:327) at org.apache.jasper.compiler.Compiler.compile(Compiler.java:314) at org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:589) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:317) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:852) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Thread.java:637)

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  • 401 error when consuming a Web service with HTTP Basic authentication using CXF

    - by seanhodges
    I'm trying to consume a remote Web service that uses HTTP basic authentication, using Apache CXF, within a JUnit test. The error I am getting is: javax.xml.ws.WebServiceException: Failed to access the WSDL at: http://localhost:8080/services/MyService?wsdl. It failed with: Server returned HTTP response code: 401 for URL: http://localhost:8080/services/MyService?wsdl. at com.sun.xml.internal.ws.wsdl.parser.RuntimeWSDLParser.tryWithMex(RuntimeWSDLParser.java:151) at com.sun.xml.internal.ws.wsdl.parser.RuntimeWSDLParser.parse(RuntimeWSDLParser.java:133) at com.sun.xml.internal.ws.client.WSServiceDelegate.parseWSDL(WSServiceDelegate.java:254) at com.sun.xml.internal.ws.client.WSServiceDelegate.<init>(WSServiceDelegate.java:217) at com.sun.xml.internal.ws.client.WSServiceDelegate.<init>(WSServiceDelegate.java:165) at com.sun.xml.internal.ws.spi.ProviderImpl.createServiceDelegate(ProviderImpl.java:93) at javax.xml.ws.Service.<init>(Service.java:76) at com.wave2.marketplace.importer.impl.adportal.ws.MyServiceService.<init>(MyServiceService.java:37) at com.wave2.marketplace.importer.impl.adportal.MyWSTest.testConsumingTheWS(MyWSTest.java:22) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:616) at junit.framework.TestCase.runTest(TestCase.java:168) at junit.framework.TestCase.runBare(TestCase.java:134) at junit.framework.TestResult$1.protect(TestResult.java:110) at junit.framework.TestResult.runProtected(TestResult.java:128) at junit.framework.TestResult.run(TestResult.java:113) at junit.framework.TestCase.run(TestCase.java:124) at junit.framework.TestSuite.runTest(TestSuite.java:232) at junit.framework.TestSuite.run(TestSuite.java:227) at org.junit.internal.runners.JUnit38ClassRunner.run(JUnit38ClassRunner.java:83) at org.eclipse.jdt.internal.junit4.runner.JUnit4TestReference.run(JUnit4TestReference.java:46) at org.eclipse.jdt.internal.junit.runner.TestExecution.run(TestExecution.java:38) at org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.runTests(RemoteTestRunner.java:467) at org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.runTests(RemoteTestRunner.java:683) at org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.run(RemoteTestRunner.java:390) at org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.main(RemoteTestRunner.java:197) Caused by: java.io.IOException: Server returned HTTP response code: 401 for URL: http://localhost:8080/services/MyService?wsdl at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1269) at java.net.URL.openStream(URL.java:1029) at com.sun.xml.internal.ws.wsdl.parser.RuntimeWSDLParser.createReader(RuntimeWSDLParser.java:793) at com.sun.xml.internal.ws.wsdl.parser.RuntimeWSDLParser.resolveWSDL(RuntimeWSDLParser.java:251) at com.sun.xml.internal.ws.wsdl.parser.RuntimeWSDLParser.parse(RuntimeWSDLParser.java:118) ... 26 more Having read this StackOverflow post, I have attempted to add the auth credentials to my request context, as follows: @Test public void testConsumingTheWS() throws Exception { URL wsdl = new URL("http://localhost:8080/services/MyService?wsdl"); MyServiceService provider = new MyServiceService(wsdl); // <-- Error occurs here MyService service = provider.getMyService(); BindingProvider binding = (BindingProvider)service; binding.getRequestContext().put(BindingProvider.USERNAME_PROPERTY, "username"); binding.getRequestContext().put(BindingProvider.PASSWORD_PROPERTY, "password"); Ping out = service.getPing(); assertNotNull(out); } However, as my in-line comment indicates, the error is occurring before the BindingProvider code is reached, so the error remains the same. I did have a read of this article and its follow-up, but so far I've had trouble determining how to go about adding the interceptor code without the use of Spring (this is for a JUnit test). How might I go about authenticating against this Web service?

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  • AlerDialog is not created - java.lang.IllegalArgumentException: Activity#onCreateDialog did not crea

    - by Jayomat
    Hi, I want to create a normal AlertDialog. I used the example provided by the android dev docs. I just changed the DIALOG_PAUSED_ID to DIALOG_DELETEDB. If I execute my code and press the button which in return should create the dialog, I get the following error log: 04-29 01:01:20.973: WARN/dalvikvm(1168): threadid=3: thread exiting with uncaught exception (group=0x4001b188) 04-29 01:01:20.973: ERROR/AndroidRuntime(1168): Uncaught handler: thread main exiting due to uncaught exception 04-29 01:01:20.993: ERROR/AndroidRuntime(1168): java.lang.IllegalArgumentException: Activity#onCreateDialog did not create a dialog for id 4 04-29 01:01:20.993: ERROR/AndroidRuntime(1168): at android.app.Activity.createDialog(Activity.java:871) 04-29 01:01:20.993: ERROR/AndroidRuntime(1168): at android.app.Activity.showDialog(Activity.java:2483) 04-29 01:01:20.993: ERROR/AndroidRuntime(1168): at mjb.project.AVV.Favs.onMenuItemSelected(Favs.java:111) 04-29 01:01:20.993: ERROR/AndroidRuntime(1168): at com.android.internal.policy.impl.PhoneWindow.onMenuItemSelected(PhoneWindow.java:730) 04-29 01:01:20.993: ERROR/AndroidRuntime(1168): at com.android.internal.view.menu.MenuItemImpl.invoke(MenuItemImpl.java:139) 04-29 01:01:20.993: ERROR/AndroidRuntime(1168): at com.android.internal.view.menu.MenuBuilder.performItemAction(MenuBuilder.java:855) 04-29 01:01:20.993: ERROR/AndroidRuntime(1168): at com.android.internal.view.menu.IconMenuView.invokeItem(IconMenuView.java:525) 04-29 01:01:20.993: ERROR/AndroidRuntime(1168): at com.android.internal.view.menu.IconMenuItemView.performClick(IconMenuItemView.java:122) 04-29 01:01:20.993: ERROR/AndroidRuntime(1168): at android.view.View.onTouchEvent(View.java:4179) 04-29 01:01:20.993: ERROR/AndroidRuntime(1168): at android.widget.TextView.onTouchEvent(TextView.java:6540) 04-29 01:01:20.993: ERROR/AndroidRuntime(1168): at android.view.View.dispatchTouchEvent(View.java:3709) 04-29 01:01:20.993: ERROR/AndroidRuntime(1168): at android.view.ViewGroup.dispatchTouchEvent(ViewGroup.java:884) 04-29 01:01:20.993: ERROR/AndroidRuntime(1168): at android.view.ViewGroup.dispatchTouchEvent(ViewGroup.java:884) 04-29 01:01:20.993: ERROR/AndroidRuntime(1168): at com.android.internal.policy.impl.PhoneWindow$DecorView.dispatchTouchEvent(PhoneWindow.java:1643) 04-29 01:01:20.993: ERROR/AndroidRuntime(1168): at android.view.ViewRoot.handleMessage(ViewRoot.java:1691) 04-29 01:01:20.993: ERROR/AndroidRuntime(1168): at android.os.Handler.dispatchMessage(Handler.java:99) 04-29 01:01:20.993: ERROR/AndroidRuntime(1168): at android.os.Looper.loop(Looper.java:123) 04-29 01:01:20.993: ERROR/AndroidRuntime(1168): at android.app.ActivityThread.main(ActivityThread.java:4363) 04-29 01:01:20.993: ERROR/AndroidRuntime(1168): at java.lang.reflect.Method.invokeNative(Native Method) 04-29 01:01:20.993: ERROR/AndroidRuntime(1168): at java.lang.reflect.Method.invoke(Method.java:521) 04-29 01:01:20.993: ERROR/AndroidRuntime(1168): at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:860) 04-29 01:01:20.993: ERROR/AndroidRuntime(1168): at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:618) 04-29 01:01:20.993: ERROR/AndroidRuntime(1168): at dalvik.system.NativeStart.main(Native Method) so here are the "relevant" code parts: define the ID: private static final int DELETE_DB_ID = 3; private Dialog dialog; static final int DIALOG_DELETEDB = 4; onCreateDialog(...): protected Dialog onCreateDialog(int id) { switch(id) { case DIALOG_DELETEDB: // do the work to define the pause Dialog AlertDialog.Builder builder = new AlertDialog.Builder(this); builder.setMessage("Are you sure you want to exit?") .setCancelable(false) .setPositiveButton("Yes", new DialogInterface.OnClickListener() { public void onClick(DialogInterface dialog, int id) { Favs.this.finish(); } }) .setNegativeButton("No", new DialogInterface.OnClickListener() { public void onClick(DialogInterface dialog, int id) { dialog.cancel(); } }); AlertDialog alert = builder.create(); alert.show(); break; default: dialog = null; } return dialog; } Here I try to "create" the dialog: @Override public boolean onMenuItemSelected(int featureId, MenuItem item) { switch(item.getItemId()) { case ADD_ID: createNote(); return true; case DELETE_DB_ID: showDialog(DIALOG_DELETEDB); return true; } return super.onMenuItemSelected(featureId, item); } As I already said, I just copied the code and changed the name. Unfortunately, I don't understand the error log message.. :/ Somehow I think I don't return the created dialog, but I cannot see "where" my reference is or where/what I have to return... thanks in advance for help.

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  • Our Oracle Recruitment Team is Growing - Multiple Job Opportunities in Bangalore, India

    - by david.talamelli
    DON"T GET STUCK IN THE MATRIXSEE YOUR FUTUREVISIT THE ORACLE The position(s): CORPORATE RECRUITING RESEARCH ANALYST(S) ABOUT ORACLE Oracle's business is information--how to manage it, use it, share it, protect it. For three decades, Oracle, the world's largest enterprise software company, has provided the software and services that allow organizations to get the most up-to-date and accurate information from their business systems. Only Oracle powers the information-driven enterprise by offering a complete, integrated solution for every segment of the process industry. When you run Oracle applications on Oracle technology, you speed implementation, optimize performance, and maximize ROI. Great hiring doesn't happen by accident; it's the culmination of a series of thoughtfully planned and well executed events. At the core of any hiring process is a sourcing strategy. This is where you come in... Do you want to be a part of a world-class recruiting organization that's on the cutting edge of technology? Would you like to experience a rewarding work environment that allows you to further develop your skills, while giving you the opportunity to develop new skills? If you answered yes, you've taken your first step towards a future with Oracle. We are building a Research Team to support our North America Recruitment Team, and we need creative, smart, and ambitious individuals to help us drive our research department forward. Oracle has a track record for employing and developing the very best in the industry. We invest generously in employee development, training and resources. Be a part of the most progressive internal recruiting team in the industry. For more information about Oracle, please visit our Web site at http://www.oracle.com Escape the hum drum job world matrix, visit the Oracle and be a part of a winning team, apply today. POSITION: Corporate Recruiting Research Analyst LOCATION: Bangalore, India RESPONSIBILITIES: •Develop candidate pipeline using Web 2.0 sourcing strategies and advanced Boolean Search techniques to support U.S. Recruiting Team for various job functions and levels. •Engage with assigned recruiters to understand the supported business as well as the recruiting requirements; partner with recruiters to meet expectations and deliver a qualified pipeline of candidates. •Source candidates to include both active and passive job seekers to provide a strong pipeline of qualified candidates for each recruiter; exercise creativity to find candidates using Oracle's advanced sourcing tools/techniques. •Fully evaluate candidate's background against the requirements provided by recruiter, and process leads using ATS (Applicant Tracking System). •Manage your efforts efficiently; maintain the highest levels of client satisfaction as well as strong operations and reporting of research activities. PREFERRED QUALIFICATIONS: •Fluent in English, with excellent written and oral communication skills. •Undergraduate degree required, MBA or Masters preferred. •Proficiency with Boolean Search techniques desired. •Ability to learn new software applications quickly. •Must be able to accommodate some U.S. evening hours. •Strong organization and attention to detail skills. •Prior HR or corporate in-house recruiting experiences a plus. •The fire in the belly to learn new ideas and succeed. •Ability to work in team and individual environments. This is an excellent opportunity to join Oracle in our Bangalore Offices. Interested applicants can send their resume to david.talamelli@oracle.com or contact David on +61 3 8616 3364

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  • Spotlight on Oracle Social Relationship Management. Social Enable Your Enterprise with Oracle SRM.

    - by Pat Ma
    Facebook is now the most popular site on the Internet. People are tweeting more than they send email. Because there are so many people on social media, companies and brands want to be there too. They want to be able to listen to social chatter, engage with customers on social, create great-looking Facebook pages, and roll out social-collaborative work environments within their organization. This is where Oracle Social Relationship Management (SRM) comes in. Oracle SRM is a product that allows companies to manage their presence with prospects and customers on social channels. Let's talk about two popular use cases with Oracle SRM. Easy Publishing - Companies now have an average of 178 social media accounts - with every product or geography or employee group creating their own social media channel. For example, if you work at an international hotel chain with every single hotel creating their own Facebook page for their location, that chain can have well over 1,000 social media accounts. Managing these channels is a mess - with logging in and out of every account, making sure that all accounts are on brand, and preventing rogue posts from destroying the brand. This is where Oracle SRM comes in. With Oracle Social Relationship Management, you can log into one window and post messages to all 1,000+ social channels at once. You can set up approval flows and have each account generate their own content but that content must be approved before publishing. The benefits of this are easy social media publishing, brand consistency across all channels, and protection of your brand from inappropriate posts. Monitoring and Listening - People are writing and talking about your company right now on social media. 75% of social media users have written a negative post about a brand after a poor customer service experience. Think about all the negative posts you see in your Facebook news feed about delayed flights or being on hold for 45 minutes. There is so much social chatter going on around your brand that it's almost impossible to keep up or comprehend what's going on. That's where Oracle SRM comes in. With Social Relationship Management, a company can monitor and listen to what people are saying about them on social channels. They can drill down into individual posts or get a high level view of trends and mentions. The benefits of this are comprehending what's being said about your brand and its competitors, understanding customers and their intent, and responding to negative posts before they become a PR crisis. Oracle SRM is part of Oracle Cloud. The benefits of cloud deployment for customers are faster deployments, less maintenance, and lower cost of ownership versus on-premise deployments. Oracle SRM also fits into Oracle's vision to social enable your enterprise. With Oracle SRM, social media is not just a marketing channel. Social media is also mechanism for sales, customer support, recruiting, and employee collaboration. For more information about how Oracle SRM can social enable your enterprise, please visit oracle.com/social. For more information about Oracle Cloud, please visit cloud.oracle.com.

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  • Replacing build.xml with Build.java - using Java and the Ant libraries as a build system

    - by Dean Schulze
    I've grown disillusioned with Groovy based alternatives to Ant. AntBuilder doesn't work from within Eclipse, the Groovy plugin for Eclipse is disappointing, and Gradle just isn't ready yet. The Ant documentation has a section titled "Using Ant Tasks Outside of Ant" which gives a teaser for how to use the Ant libraries from Java code. There's another example here: http://www.mail-archive.com/dev@ant.apache.org/msg16310.html In theory it seems simple enough to replace build.xml with Build.java. The Ant documentation hints at some undocumented dependencies that I'll have to discover (undocumented from the point of view of using Ant from within Java). Given the level of disappointment with Ant scripting, I wonder why this hasn't been done before. Perhaps it has and isn't a good build system. Has anyone tried writing build files in Java using the Ant libraries?

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  • From Java GUI to Java Web

    - by Xorty
    I've been doing quite large application recently with Java - Swing. Now I'd like to move to web. Basically - I am not Microsoft guy, Java is fine with me. I've checked some basics of Java EE framework and decided that my choice will be Spring. I already am familiar with JDBC. Learning Spring is one thing, but working just with GUIs (C++ and Java) means that I have very poor knowledge of web development. Before I start reading tutorials of Spring MVC, what should I know to develop web solutions? I am mainly interested "how to" with graphics ... start from scratch or some nice IDE RAD-like development ? I kind of like f.e. Silverlight and integrating to web or asp.net win forms - allows us 'GUI' people develop faster. So can you please give me some useful advices? Thanx

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  • Upgrading to Oracle Enterprise Manager 12c Release 2: Top Tips One Must Know

    - by AnkurGupta
    Recently Oracle announced incremental release of Enterprise Manager 12c called Enterprise Manager 12c Release 2 (EM12c R2) which includes several new exciting features (Press announcement). Right before the official release, we upgraded an internal production site from EM 12c R1 to EM 12c R2 and had an extremely pleasant experience. Let me share few key takeaways as well as few tips from this upgrade exercise. I - Why Should You Upgrade To Enterprise Manager 12c Release 2 While an upgrade is usually recommended primarily to take benefit of the latest features (which is valid for this upgrade as well), I found several other compelling reasons purely from deployment perspective. Standardize your EM deployment:  Enterprise Manager comprises of several different components (OMS, agents, plug-ins, etc) and it might be possible that these are at varied patch levels in your environment. For instance, in case of an environment containing Bundle Patch 1 (customer announcement), there is a good chance that you may not have all the components up-to-date. There are two possible reasons. Bundle Patch 1 involved patching different components (OMS, agents, plug-ins) with multiple one-off patches which may not have been applied to all components yet. Bundle Patch 1 for different platforms were not released together. Which means you may not have got the chance to patch all the components on different platforms. Note: BP1 patches are not mandatory to upgrade to EM12c R2 release EM 12c R2 provides an excellent opportunity to standardize your Cloud Control environment (OMS, repository and agents) and plug-ins to latest versions in single shot. All platform releases are made available simultaneously: For the very first time in the history of EM release, all the platforms were released on day one itself, which means you do not need to wait for platform specific binaries for EM OMS or Agent to perform install or upgrades in a heterogeneous environment. Highly refined and automated process – Upgrade process is by far the smoothest and the cleanest as compared to previous releases of Enterprise manager. Following are the ones that stand out. Automatic Plug-in management – Plug-in upgrade along with new plug-in deployment is supported in upgrade installer wizard which means bulk of the updates to OMS and repository can be done in the same workflow. Saves time and minimizes user inputs. Plug-in Upgrade or Migrate Auto Update: While doing the OMS and repository upgrade, you can use Auto Update screen in Oracle Universal Installer to check for any updates/patches. That will help you to avoid the know issues and will make sure that your upgrade is successful. Allows mass upgrade of EM Agents – A new dedicated menu has been added in the EM console for agent upgrade. Agent upgrade workflow is extremely simple that requires agent name as the only input. ADM / JVMD Manager/Agent upgrade – complete process is supported via UI screens. EM12c R2 Upgrade Guide is much simpler to follow as compared to those for earlier releases. This is attributed to the simpler upgrade process. Robust and Performing Platform: EM12c R2 release not only includes several new features, but also provides a more stable platform which incorporates several fixes and enhancements in the Enterprise Manager framework. II - Few Tips To Remember In my last post (blog link) I shared few tips and tricks from my experience applying the Bundle Patch. Recently I upgraded the same site to EM 12c R2 and found few points that you must take note of, while planning this upgrade. The tips below are also applicable to EM 12c R1 environments that do not have Bundle Patch 1 patches applied. Verify the monitored application certification – Specific targets like E-Business Suite have not yet been certified as managed target in EM 12c R2. Therefore make sure to recheck the Enterprise Manager certification Matrix on My Oracle Support before planning the upgrade. Plan downtime – Because EM 12c R2 is an incremental release of EM 12c, for EM 12c R1 to EM 12c R2 upgrade supports only 1-system upgrade approach, which mean there will be downtime. OMS name change after upgrade – In case of multi OMS environments, additional OMS is renamed after upgrade, which has few implications when you upgrade JVMD and ADP agents on OMS. This is well documented in upgrade guide but make sure you read through all the notes. Upgrading BI Publisher– EM12c R2 is certified with BI Publisher 11.1.1.6.0 only. Therefore in case you are using EM 12c R1 which is integrated with BI Publisher 11.1.1.5.0, you must upgrade the BI Publisher to 11.1.1.6.0. Follow the steps from Advanced Installation and Configuration Guide here. Perform Post upgrade Tasks – Make sure to perform post upgrade steps mentioned in documentation here. These include critical changes that must be done right after upgrade to get the right configuration. For instance Database plug-in should be upgraded to Revision 3 (12.1.0.2.0 [u120804]). Delete old OMS Home – EM12c R1 to EM12c R2 is an out of place upgrade, which means it creates a new oracle home for OMS, plug-ins, etc. Therefore please ensure that You have sufficient extra space for new OMS before starting the upgrade process. You clean up the old OMS home after the upgrade process. Steps are available here. DO NOT remove the agent home on OMS host, because agent is upgraded in-place. If you have standby OMS setup then do look into the steps to upgrade the standby OMS from the upgrade guide before going ahead. Read the right documentation – Make sure to follow the Upgrade guide which provides the most comprehensive information on EM12c R2 upgrade process. Additionally you can refer other resources to get familiar with upgrade concepts. Recorded webcast - Oracle Enterprise Manager Cloud Control 12c Release 2 Installation and Upgrade Overview Presentation - Understanding Enterprise Manager 12.1.0.2 Upgrade We are very excited about this latest release and will look forward to hear back any feedback from your upgrade experience!

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  • Why does the the Java VM not recover after "Too many open files" errors?

    - by Michael
    In certain well-understood circumstances, our application will open too many sockets (database connections) and reach the maximum open files that the OS allows. We understand this; we are fixing the issue and also bumping up the limit. What we can't explain is why parts of our application don't recover even after the number of connections abates and we're well within the limit. In this case, it's an application running under Tomcat. When this happens, we first start seeing "Too many open files" errors: SEVERE: Socket accept failed java.net.SocketException: Too many open files at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(PlainSocketImpl.java:390) at java.net.ServerSocket.implAccept(ServerSocket.java:453) at java.net.ServerSocket.accept(ServerSocket.java:421) at org.apache.tomcat.util.net.DefaultServerSocketFactory.acceptSocket(DefaultServerSocketFactory.java:61) at org.apache.tomcat.util.net.JIoEndpoint$Acceptor.run(JIoEndpoint.java:310) at java.lang.Thread.run(Thread.java:619) Eventually, we start seeing NoClassDefFoundErrors inside an application thread that's trying to open HTTP connections: java.lang.NoClassDefFoundError: org/apache/commons/httpclient/protocol/ControllerThreadSocketFactory at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(DefaultProtocolSocketFactory.java:128) at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707) at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1349) [...] Caused by: java.lang.ClassNotFoundException: org.apache.commons.httpclient.protocol.ControllerThreadSocketFactory at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1387) at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1233) at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:320) ... 8 more When the errant connections go away, the server starts accepting connections again, and everything seems ok, but we're left with the latter error constantly being spewed to stderr. Although the application typically logs unloaded classes to stdout, I don't see any such logs just before, during or after the "Too many open files" errors. My initial theory was that the Hotspot JVM would unload seemingly unused classes when it encounters "Too many open files," but if so, it doesn't log the fact. I'd also expect it to recover if that were the case. Platform details: Java(TM) SE Runtime Environment (build 1.6.0_14-b08) Java HotSpot(TM) 64-Bit Server VM (build 14.0-b16, mixed mode) Apache Tomcat Version 6.0.18

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  • Avoid implicit conversion from date to timestamp for selects with Oracle 11g using Hibernate

    - by sapporo
    I'm using Hibernate 3.2.1 criteria queries to select rows from an Oracle 11g database, filtering by a timestamp field. The field in question is of type java.util.Date in Java, and DATE in Oracle. It turns out that the field gets mapped to java.sql.Timestamp, and Oracle converts all rows to TIMESTAMP before comparing to the passed in value, bypassing the index and thereby ruining performance. One solution would be to use Hibernate's sqlRestriction() along with Oracle's TO_DATE function. That would fix performance, but requires rewriting the application code (lots of queries). So is there a more elegant solution? Since Hibernate already does type mapping, could it be configured to do the right thing?

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  • HDFC Bank's Journey to Oracle Private Database Cloud

    - by Nilesh Agrawal
    One of the key takeaways from a recent post by Sushil Kumar is the importance of business initiative that drives the transformational journey from legacy IT to enterprise private cloud. The journey that leads to a agile, self-service and efficient infrastructure with reduced complexity and enables IT to deliver services more closely aligned with business requirements. Nilanjay Bhattacharjee, AVP, IT of HDFC Bank presented a real-world case study based on one such initiative in his Oracle OpenWorld session titled "HDFC BANK Journey into Oracle Database Cloud with EM 12c DBaaS". The case study highlighted in this session is from HDFC Bank’s Lending Business Segment, which comprises roughly 50% of Bank’s top line. Bank’s Lending Business is always under pressure to launch “New Schemes” to compete and stay ahead in this segment and IT has to keep up with this challenging business requirement. Lending related applications are highly dynamic and go through constant changes and every single and minor change in each related application is required to be thoroughly UAT tested certified before they are certified for production rollout. This leads to a constant pressure in IT for rapid provisioning of UAT databases on an ongoing basis to enable faster time to market. Nilanjay joined Sushil Kumar, VP, Product Strategy, Oracle, during the Enterprise Manager general session at Oracle OpenWorld 2012. Let's watch what Nilanjay had to say about their recent Database cloud deployment. “Agility” in launching new business schemes became the key business driver for private database cloud adoption in the Bank. Nilanjay spent an hour discussing it during his session. Let's look at why Database-as-a-Service(DBaaS) model was need of the hour in this case  - Average 3 days to provision UAT Database for Loan Management Application Silo’ed UAT environment with Average 30% utilization Compliance requirement consume UAT testing resources DBA activities leads to $$ paid to SI for provisioning databases manually Overhead in managing configuration drift between production and test environments Rollout impact/delay on new business initiatives The private database cloud implementation progressed through 4 fundamental phases - Standardization, Consolidation, Automation, Optimization of UAT infrastructure. Project scoping was carried out and end users and stakeholders were engaged early on right from planning phase and including all phases of implementation. Standardization and Consolidation phase involved multiple iterations of planning to first standardize on infrastructure, db versions, patch levels, configuration, IT processes etc and with database level consolidation project onto Exadata platform. It was also decided to have existing AIX UAT DB landscape covered and EM 12c DBaaS solution being platform agnostic supported this model well. Automation and Optimization phase provided the necessary Agility, Self-Service and efficiency and this was made possible via EM 12c DBaaS. EM 12c DBaaS Self-Service/SSA Portal was setup with required zones, quotas, service templates, charge plan defined. There were 2 zones implemented - Exadata zone  primarily for UAT and benchmark testing for databases running on Exadata platform and second zone was for AIX setup to cover other databases those running on AIX. Metering and Chargeback/Showback capabilities provided business and IT the framework for cloud optimization and also visibility into cloud usage. More details on UAT cloud implementation, related building blocks and EM 12c DBaaS solution are covered in Nilanjay's OpenWorld session here. Some of the key Benefits achieved from UAT cloud initiative are - New business initiatives can be easily launched due to rapid provisioning of UAT Databases [ ~3 hours ] Drastically cut down $$ on SI for DBA Activities due to Self-Service Effective usage of infrastructure leading to  better ROI Empowering  consumers to provision database using Self-Service Control on project schedule with DB end date aligned to project plan submitted during provisioning Databases provisioned through Self-Service are monitored in EM and auto configured for Alerts and KPI Regulatory requirement of database does not impact existing project in queue This table below shows typical list of activities and tasks involved when a end user requests for a UAT database. EM 12c DBaaS solution helped reduce UAT database provisioning time from roughly 3 days down to 3 hours and this timing also includes provisioning time for database with production scale data (ranging from 250 G to 2 TB of data) - And it's not just about time to provision,  this initiative has enabled an agile, efficient and transparent UAT environment where end users are empowered with real control of cloud resources and IT's role is shifted as enabler of strategic services instead of being administrator of all user requests. The strong collaboration between IT and business community right from planning to implementation to go-live has played the key role in achieving this common goal of enterprise private cloud. Finally, real cloud is here and this cloud is accompanied with rain (business benefits) as well ! For more information, please go to Oracle Enterprise Manager  web page or  follow us at :  Twitter | Facebook | YouTube | Linkedin | Newsletter

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  • Java type for date/time when using Oracle Date with Hibernate

    - by Marcus
    We have a Oracle Date column. At first in our Java/Hibernate class we were using java.sql.Date. This worked but it didn't seem to store any time information in the database when we save so I changed the Java data type to Timestamp. Now we get this error: springframework.beans.factory.BeanCreationException: Error creating bean with name 'org.springframework.dao.an notation.PersistenceExceptionTranslationPostProcessor#0' defined in class path resource [margin-service-domain -config.xml]: Initialization of bean failed; nested exception is org.springframework.beans.factory.BeanCreatio nException: Error creating bean with name 'sessionFactory' defined in class path resource [m-service-doma in-config.xml]: Invocation of init method failed; nested exception is org.hibernate.HibernateException: Wrong column type: CREATE_TS, expected: timestamp Any ideas on how to map an Oracle Date while retaining the time portion? Update: I can get it to work if I use the Oracle Timestamp data type but I don't want that level of precision ideally. Just want the basic Oracle Date.

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  • JavaOne 2012 - The Power of Java 7 NIO.2

    - by Sharon Zakhour
    At JavaOne 2012, Mohamed Taman of e-finance gave a presentation highlighting the power of NIO.2, the file I/O APIs introduced in JDK 7. He shared information on how to get the most out of NIO.2, gave tips on migrating your I/O code to NIO.2, and presented case studies. The File I/O (featuring NIO.2) lesson in the Java Tutorials has extensive coverage of NIO.2 and includes the following topics: Managing Metadata Walking the File Tree Finding Files, including information on using PatternMatcher and globs. Watching a Directory for Changes Legacy File I/O Code includes information on migrating your code. From the conference session page, you can watch the presentation or download the materials.

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  • NEW 2-Day Instructor Led Course on Oracle Data Mining Now Available!

    - by chberger
    A NEW 2-Day Instructor Led Course on Oracle Data Mining has been developed for customers and anyone wanting to learn more about data mining, predictive analytics and knowledge discovery inside the Oracle Database.  Course Objectives: Explain basic data mining concepts and describe the benefits of predictive analysis Understand primary data mining tasks, and describe the key steps of a data mining process Use the Oracle Data Miner to build,evaluate, and apply multiple data mining models Use Oracle Data Mining's predictions and insights to address many kinds of business problems, including: Predict individual behavior, Predict values, Find co-occurring events Learn how to deploy data mining results for real-time access by end-users Five reasons why you should attend this 2 day Oracle Data Mining Oracle University course. With Oracle Data Mining, a component of the Oracle Advanced Analytics Option, you will learn to gain insight and foresight to: Go beyond simple BI and dashboards about the past. This course will teach you about "data mining" and "predictive analytics", analytical techniques that can provide huge competitive advantage Take advantage of your data and investment in Oracle technology Leverage all the data in your data warehouse, customer data, service data, sales data, customer comments and other unstructured data, point of sale (POS) data, to build and deploy predictive models throughout the enterprise. Learn how to explore and understand your data and find patterns and relationships that were previously hidden Focus on solving strategic challenges to the business, for example, targeting "best customers" with the right offer, identifying product bundles, detecting anomalies and potential fraud, finding natural customer segments and gaining customer insight.

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  • evaluation of a java thread dump

    - by raticulin
    I got a thread dump of one of my processes. It has a bunch of these threads. I guess they are keeping a bunch of memory so I am getting OOM. "Thread-8264" prio=6 tid=0x4c94ac00 nid=0xf3c runnable [0x4fe7f000] java.lang.Thread.State: RUNNABLE at java.util.zip.Inflater.inflateBytes(Native Method) at java.util.zip.Inflater.inflate(Inflater.java:223) - locked <0x0c9bc640 (a java.util.zip.Inflater) at org.apache.commons.compress.archivers.zip.ZipArchiveInputStream.read(ZipArchiveInputStream.java:235) at com.my.ZipExtractorCommonsCompress.extract(ZipExtractorCommonsCompress.java:48) at com.my.CustomThreadedExtractorWrapper$ExtractionThread.run(CustomThreadedExtractorWrapper.java:151) Locked ownable synchronizers: - None "Thread-8241" prio=6 tid=0x4c94a400 nid=0xb8c runnable [0x4faef000] java.lang.Thread.State: RUNNABLE at java.util.zip.Inflater.inflateBytes(Native Method) at java.util.zip.Inflater.inflate(Inflater.java:223) - locked <0x0c36b808 (a java.util.zip.Inflater) at org.apache.commons.compress.archivers.zip.ZipArchiveInputStream.read(ZipArchiveInputStream.java:235) at com.my.ZipExtractorCommonsCompress.extract(ZipExtractorCommonsCompress.java:48) at com.my.CustomThreadedExtractorWrapper$ExtractionThread.run(CustomThreadedExtractorWrapper.java:151) Locked ownable synchronizers: - None I am trying to find out how it arrived to this situation. CustomThreadedExtractorWrapper is a wrapper class that fires a thread to do some work (ExtractionThread, which uses ZipExtractorCommonsCompress to extract zip contents from a compressed stream). If the task is taking too long, ExtractionThread.interrupt(); is called to cancel the operation. I can see in my logs that the cancellation happened 25 times. And I see 21 of these threads in my dump. My questions: What is the status of these threads? Alive and running? Blocked somehow? They did not die with .interrupt() apparently? Is there a sure way to really kill a thread? What does really mean 'locked ' in the stack trace? Line 223 in Inflater.java is: public synchronized int inflate(byte[] b, int off, int len) { ... //return is line 223 return inflateBytes(b, off, len); }

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  • Converting Oracle date arithmetic to work in HSQLDB

    - by JBristow
    I'm trying to spot-test an Oracle backed database with hsqldb and dbunit, but I've run into a snag. The problem is with the following EJB-QL (simplified a bit): SELECT o FROM Offer o WHERE :nowTime BETWEEN o.startDate AND o.startDate + 7 This seems to only work in Oracle's version of SQL. What's the easiest way for me to convert this to work in both hsqldb and oracle? Assume that changing the two between arguments to named parameters is a very difficult refactor, so I'm going to favor answers that provides a more standardized analog to o.startdate + 7 EDIT: After doing some more research, it looks like Oracle converts the above snippet to o.startdate + INTERVAL '7' DAY which is apparently more standard, but doesn't work in HSQLDB.

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  • ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

    - by Andreea Vaduva
    Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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  • Java on Iphone / IPad - Java Simulator / Proxy?

    - by Kovu
    Hey, I wish to have a java-chat on the iphone / ipad. With both, as far i know, it's not possible to have java there. But I see a lot of mysteriuos things in the internet the last years, so I must ask - is there any possibilty to run a java-chat on IPad / Iphone?!

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  • how can i use gwt-test-utils to work with gin?

    - by krrish
    i tried using the steps in http://code.google.com/p/gwt-test-utils/wiki/HowToUseWithGIN and i'm using testNG but it is giving fallowing error java.lang.ExceptionInInitializerError at com.riskfocus.examples.JsonReaderWriterTest.setupGIN(JsonReaderWriterTest.java:59) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.testng.internal.MethodInvocationHelper.invokeMethod(MethodInvocationHelper.java:80) at org.testng.internal.Invoker.invokeConfigurationMethod(Invoker.java:551) at org.testng.internal.Invoker.invokeConfigurations(Invoker.java:213) at org.testng.internal.Invoker.invokeConfigurations(Invoker.java:138) at org.testng.internal.TestMethodWorker.invokeBeforeClassMethods(TestMethodWorker.java:175) at org.testng.internal.TestMethodWorker.run(TestMethodWorker.java:107) at org.testng.TestRunner.privateRun(TestRunner.java:768) at org.testng.TestRunner.run(TestRunner.java:617) at org.testng.SuiteRunner.runTest(SuiteRunner.java:334) at org.testng.SuiteRunner.runSequentially(SuiteRunner.java:329) at org.testng.SuiteRunner.privateRun(SuiteRunner.java:291) at org.testng.SuiteRunner.run(SuiteRunner.java:240) at org.testng.SuiteRunnerWorker.runSuite(SuiteRunnerWorker.java:53) at org.testng.SuiteRunnerWorker.run(SuiteRunnerWorker.java:87) at org.testng.TestNG.runSuitesSequentially(TestNG.java:1185) at org.testng.TestNG.runSuitesLocally(TestNG.java:1110) at org.testng.TestNG.run(TestNG.java:1022) at org.testng.remote.RemoteTestNG.run(RemoteTestNG.java:109) at org.testng.remote.RemoteTestNG.initAndRun(RemoteTestNG.java:202) at org.testng.remote.RemoteTestNG.main(RemoteTestNG.java:173) Caused by: java.lang.UnsupportedOperationException: ERROR: GWT.create() is only usable in client code! It cannot be called, for example, from server code. If you are running a unit test, check that your test case extends GWTTestCase and that GWT.create() is not called from within an initializer or constructor. at com.google.gwt.core.client.GWT.create(GWT.java:91) at com.riskfocus.examples.client.model.StockPriceJsonReaderWriter.<clinit>(StockPriceJsonReaderWriter.java:12) ... 25 more

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  • Oracle Forms/Applications in Internet Explorer 8 using JInitator

    - by Xap
    Has anyone been able to get Oracle Forms running JInitator to loan in Internet Explorer 8 yet? I have tried removing all add-ons, various version of Java, add the domain to the trusted sites using wildcards, and using compatibility mode to no avail. I am looking to get our Oracle guys to kick there Internet Explorer 6 habit. This is related to Oracle E-Business.

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