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• New MyOracleSupport (MOS)Interface Coming 13 July 2012

  - by user793553

  On July 13, 2012, we plan to upgrade the My Oracle Support HTML-based user interface (UI) with additional functionality that will allow those users remaining on the Flash-based user interface to switch over to the HTML version. Our goal is to provide a single-online support portal so that all My Oracle Support users can benefit from the same features and functionality. Prior to July 13, 2012, users of Oracle On Demand, Oracle CRM On Demand, Taleo, and Oracle Configuration Manager should continue accessing the My Oracle Support Flash-based user interface. After July 13, 2012, the above features and functionality to support these users will be available on the HTML interface. All other users of My Oracle Support can make the switch now. Benefits of using the HTML-based user interface include: Streamlined, three-step process for initiating new Service Requests (SRs) Single, consistent workflow for both hardware and software incidents Enhanced personalization and filtering within the user interface New accessibility features (enabling screen readers, large fonts, etc.) Additionally, please note Internet Explorer 6 (IE6) will no longer be supported. For further information, please check Doc ID 1385682.1

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• What Is the Experience Revolution – and Why Does it Matter?

  - by Charles Knapp

  Customer experience is how your customer perceives the sum of their interactions with your organization throughout their buying, service delivery, and ownership experiences. In our highly connected online, phone, social, and mobile interactions, it’s easy to lose a dissatisfied customer – who can readily dissuade future customers. Nevertheless, great brand experiences still deliver top margins and low-cost repeat business. The Experience Revolution seamlessly connects customer-facing interactions with employee-facing CRM transactions. While your organization has invested in some of these capabilities, how well do the pieces work for your customers? Is it time for your organization to join the Experience Revolution? We invite you to join Oracle President Mark Hurd for an incredible, educational evening on June 25, from 6:00 – 9:00 p.m. in New York City.  Attend to see and learn: What leading brands do to win over customers How to unlock the value of customer experiences The bottom-line effect of great experiences Why doing nothing is not an option

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• My wife has left me . . .

  - by fatherjack

  LiveJournal Tags: Leaving,Colleagues She announced it before Christmas, in a letter, giving the exact day she intended to leave and what she had planned for her future. We met 8 years ago. We were looking for a data administrator for a CRM system in the company and she was the stand out candidate. She got hired. We got married. In the last eight years we have lived and worked together in an excellent partnership, we have talked work whilst commuting, over dinner and sometimes on holiday. We...(read more)

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• What spins your disks?

  - by fatherjack

  LiveJournal Tags: TSQL,How To,Tips and Tricks,DMV,File Usage I'm not asking what makes you mad - that's what grinds your gears; I am asking what activities on your servers make your hard drive spindles get spinning. Do you know which files are the busiest on your SQL Server? Are some databases burning a hole in your platters? Is the TempDB data file busier than your Distribution database, or does one of your CRM partitions trump them both? With a little bit of careful consideration you can...(read more)

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• PeopleSoft 9.2 Release Notes Available For Customers and Partners / New Extended Support Info for PeopleSoft 9.0 and 9.1

  - by John Webb

  Last week at Oracle Open World we announced the following changes to PeopleSoft support: -  The PeopleSoft 9.0 Extended Support window has been lengthened to June 2015. (Includes PeopleSoft HCM, FSCM, CRM) -  All Extended Support fees for PeopleSoft 9.0 have been waived through the June 2015 date. -  All Extended Support fees for PeopleSoft 9.1 have been waived through their 2017 dates. These changes provided customers with more flexibility to plan for the adoption of PeopleSoft 9.2.   You can start your upgrade planning today, as PeopleSoft 9.2 Release Notes provide extensive documentation on 9.2 features and  are now available on My Oracle Support here:  HCM 9.2 Prerelease Notes FSCM 9.2 Prerelease Notes

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• Web Based School/College ERP

  - by Ashok

  We are planning to build a Web Based School/College ERP. The main problem we face is Hardware support. Since it is Web Based, it is not possible to implement Biometrics. But most of our clients do ask for Biometrics. I hope we need to use a desktop application to do that. Can you please give some suggestions for this? Another thing is, here we don't have stable internet connection. We frequently face disconnection. This is another problem for Web Based CRM. In HTML5 there is a feature called Offline storage. Is it possible to use this feature for such dynamic ERP? For example, let's say we need to enter marks for the students. Net got disconnected. Is it possible to use HTML5 offline feature to save the marks offline and upload them when we got connection back?

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• La place de marché des Google Apps se dote de 16 nouveaux services en ligne, pour les entreprises et

  La place de marché des Google Apps se dote de 16 nouveaux services en ligne, des outils variés pour les entreprise et les administrateurs Le Google Apps Marketplace, lancé le 10 mars dernier à destination des entreprises, vient de se voir crédité de 16 nouveaux services en ligne, s'appliquant à des domaines aussi divers que le collaboratif ou bien le montage vidéo. Certaines de ses nouveautés sont payantes, les autres sont gratuites. Toutes sont proposées par des éditeurs tiers. Les administrations trouveront leur bonheur parmi ces outils divers et variés, dont voici un petit tour d'horizon : - Applane CRM : solution de gestion de la relation client en mode hébergé accessible depuis Google Universal Na...

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• Looking for PHP/MySQL-based ad manager

  - by user359650

  Could you recommend based on your experience a PHP/MySQL-based admin interface for managing your website ads? In order to be really useful, such application should have: -basic CRM functionality to track who is providing the ads -multilingual multi country support: have the ability to specify for the same ad, different versions for multiple languages/countries -predefined ad formats (google Ads, flash ads...) and sizes with corresponding PHP helpers so as to insert in the HTML code the necessary markup to properly integrate the ad. Ideally if that application could be desgined for Zend Framework that would be awesome (but I think I'm dreaming at this point).

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• Not Just What You Sell but Really How You Sell?

  - by divya.malik

  Sales 2.0 is changing the way customers get influenced and buy the products that they want to purchase. Engaging and listening to your customers and market  regularly is necessary, since they are engaging with other customers like themselves all the time, and online. Creating a consistent customer experience for your customers, across channels is more critical than ever. 2.0 and Social media as a channel need to become a part of your inbound and outbound sales strategy. Oracle has been investing in new capabilities to address the needs of this changing marketplace. Listen to  Mark Woollen, VP of CRM at Oracle discuss these new innovations that are changing the way companies and customer interact today, and the new strategies that will give you the lead in the marketplace. Here is an excerpt from his presentation (, which was featured on SellingPower.com.

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• Livre Blanc : Intégration SAP R/3 et Salesforce.com, comment optimiser les deux solutions et l'efficacité organisationelle ?

  Livre Blanc : Intégration SAP R/3 et Salesforce.com Comment exploiter pleinement les deux solutions et optimiser l'efficacité organisationelle Magic Software porpose un livre blanc sur l'intégration entre SAP R/3 et Salesforce.com. Magic Software a fait le constat que de nombreuses sociétés avaient fait le choix de l'ERP de SAP et du CRM en mode Cloud le plus connu mais que très peu d'entre elles avaient véritablement mis en place une intégration efficace des deux outils. « On constate que, dans la plupart des entreprises, ces solutions sont déployées indépendamment l'une de l'autre, [?] Pourtant, relier SAP R/3 et salesforce.com est indispensable », expliqu...

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• C2C - Customer 2 Cloud Program

  - by Hartmut Wiese

  What´s in it for partners? A special Webinar for EMEA partners The Blog Entry is referring to this EMEA CRM Community blog entry here. The new Oracle Customer 2 Cloud (C2C) Program offers sizeable CX Cloud business opportunities for our partners into their existing Siebel, Peoplesoft or Oracle eBusiness Suite customers installed base, leveraging financial incentives that allow customers switching part of their On Premises solutions' maintenance fees against Cloud subscriptions from the market leading provider of CX Cloud business solutions. Look at this introduction video to have a first feeling about the C2C program and then join us on Tuesday June 10th at 9am CET (8am UK) to find out how you and your customers can benefit from this program to secure existing Siebel, Peoplesoft or Oracle eBusiness Suite accounts while generating new business opportunities. Register here! added by Hartmut Wiese: JD Edwards is not explicitly mentioned for this program but I also did not found a remark that it is not included.

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• Hosting server application for global SME

  - by BBe

  We are planning to set up a complete ERP and CRM system for a medium-sized global company, that might turn into a essential tool for all locations once deployed. For now these locations include USA, Germany, China and Indonesia, but the list is growing quickly. My question is, where it is best to physically locate the server to ensure the access times are optimal from all (future) locations? On my mind, I am dealing with multiple connected servers (a cloud?), where each of our users is served by the physically closest server. Being in a very competitive field we would also like to rule out, that any data is stored in mainland China... Thanks for any advice and pointers!

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• Sage : la France au ralenti, l'éditeur britannique progresse tout de même chez les TPE/PME grâce à ses nouvelles offres Cloud

  Sage : la France au ralenti L'éditeur progresse tout de même chez les TPE/PME grâce à ses nouvelles offres Cloud L'éditeur de solutions de gestion comptable, financière, de CRM, d'ERP et de gestion de ressources humaines vient de publier ses résultats annuels 2012. Si l'entreprise britannique se porte globalement bien, quelques marchés semblent l'inquiéter. Et malheureusement pour la France, le pays en fait partie. « Cette année, un des éléments remarquables est la disparité des performances réalisées selon les zones géographiques, explique SAGE. La performance de l'Europe reflète la bonne croissance de l'Angleterre et de l'Allemagne et contrebalance la ...

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• What type of application is this called?

  - by boatingcow

  I am working on a web-based application which combines elements of what my client would call a CMS (content management system) and CRM (customer relations management) but also adds in many other business-specific features such as bookings management, staff task allocation management, wages calculations, document version control etc. However, I'm struggling to find a catch-all term for this type of application so I can research how other people have gone about creating such an integrated solution. Can anyone recommend a term I can use to refer to this, both internally in our team, for the client so they know what to call the 'system' and also for me personally, so that I can ask the Stack community further questions?

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• Calling Knowledge Workers: Make a Difference in the User Experience

  - by Charles Knapp

  Do you consider yourself a knowledge worker? Do you have ideas of how to make CRM software work smarter so you don't have to work harder? The Oracle Middleware User Experience team will be conducting customer feedback focus groups at Oracle OpenWorld, October 1-3. All it takes is a couple of hours or less for us to learn from you. Customer participation helps Oracle develop outstanding products and solutions. Knowledge workers of all types are invited to participate: Finance, Sales, Human Resources, Marketing, Recruiters, Budget Managers, Project & Product Managers and more. To participate in these sessions you do not have to be registered for Oracle OpenWorld. If you or someone you know is interested in participating, please email muxtesting_us at oracle.com with your name, company, job title, work and mobile phone numbers with country code, and email address.

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• Is there a way to develop desktop software using PHP?

  - by user1492018

  I have to develop a real estate marketing CRM software for my client - where the application is installed on desktop but can also be accessed from web. 2 reasons why they want the application to run from desktop : So that it can work with/without internet connection They don't want their complete data to be online They want to access few of the data like property listing & inquiries (managed from desktop application) from their website through secure login & password. The data that is entered in desktop application should be automatically synchronized with the website application. I was wondering if there is a way to develop this kind of software using PHP & MySQL. If yes, it will be great if anyone can provide me the referral link.Else please suggest, which language should I use.

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• How do you stay in touch with a programming language?

  - by Abijeet Patro

  I'll be starting work for the first time in the IT Industry on the 18th of this month. I'll be working mostly with Microsoft technologies such as C#.NET and MS Dynamic CRM. I spent the last year working with C++. Developing small applications to automate taks and organize my notes. During this time I have developed a good basic understanding of the language. My question is how do you guys stay in touch with a programming language that you love when you need to use something else at the office?

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• Oracle s'associe à Nokia pour utiliser ses cartes dans ses applications d'entreprise, bonne nouvelle pour le Finlandais

  Oracle s'associe à Nokia pour utiliser ses cartes Dans ses applications d'entreprise, bonne nouvelle pour le Finlandais A mesure que la mobilité monte en puissance, les services de cartographie deviennent de plus en plus stratégique. En témoigne le récent abandon des Googles Maps par Apple dans iOS. Apple qui ne pouvait pas longtemps dépendre d'un concurrent dans ce domaine. Mais ce mouvement ne concerne pas que le grand public. Loin de là. Les CRM par exemple, sont de plus en plus portés sur tablette et les outils de BI prennent de plus en plus en compte des problématiques géospatiales (implantation de maga...

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• ?????????IT???????5?13~14?

  - by kiyoshi.nira

  ???????????) (=???????) ???????? 10? IT EXPO ?????????? · ?????????????? · ????????????????2009??11?3??????????????? ???IT??????????????? · ???????????? ?????·?????? ???????????? · ?????????????????????????????????? ?5? RFID???????EXP ?19? ??????????? ?15? ?????????&CRM EXPO ?13? ???????????? ?12? ????????EXPO ?7? ????????EXPO ?4? ????? ???????EXPO ?4? Web&???? ??????? EXPO ?2? ????IT EXPO ?1? ???? ?????????EXPO ??????

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• Using jquery validate with multiple fields of the same name

  - by Matt H

  I am trying to get jquery validate to work on multiple fields. Reason being I have dynamically generated fields added and they are simply a list of numbers. So I thought I'd put together a basic example and followed the concept from the accepted answer in the following link: http://stackoverflow.com/questions/931687/using-jquery-validate-plugin-to-validate-multiple-form-fields-with-identical-name However, it's not doing anything useful. Why is it not working? <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <html> <head> <script src="http://code.jquery.com/jquery-latest.js"></script> <script type="text/javascript" src="http://dev.jquery.com/view/trunk/plugins/validate/lib/jquery.delegate.js"></script> <script type="text/javascript" src="http://dev.jquery.com/view/trunk/plugins/validate/jquery.validate.js"></script> <script> $("#submit").click(function(){ $("field").each(function(){ $(this).rules("add", { required: true, email: true, messages: { required: "Specify a valid email" } }); }) }); $(document).ready(function(){ $("#myform").validate(); }); </script> </head> <body> <form id="myform"> <label for="field">Required, email: </label> <input class="left" id="field" name="field" /> <input class="left" id="field" name="field" /> <input class="left" id="field" name="field" /> <input class="left" id="field" name="field" /> <br/> <input type="submit" value="Validate!" id="submit" name="submit" /> </form> </body> </html>

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• Instantiate an .aspx that is an embedded resource of an assembly

  - by asbjornu

  I have an ASP.NET (MVC) application in which I would like to load WebForms .aspx files that are embedded as resources in 3rd party assemblies. The reason I want to do this is to make a sort of "plug-in" system where a .dll file can be dropped in a folder and then picked up at runtime to provide additional functionality to the base application. I've gotten the plugin system to work (I'm using MEF) with plugins written in ASP.NET MVC (Views and Controllers), but for plain old ASP.NET (Pages), I've got myself into a bit of a problem. For the execution of the embedded .aspx file (which, in the usual WebForm way Inherits="My.BasePage") I've created a custom VirtualPathProvider, ResourceFile ControllerFactory and PageController. Within the PageController I've overridden the Execute(RequestContext) method and within it I'm trying to compile the .aspx with BuildManager.CreateInstanceFromVirtualPath(virtualPath, type). When doing this, I get the error message "Could not load type 'My.BasePage'", even though I'm giving the BuildManager the System.Type of My.BasePage in the call to CreateInstanceFromVirtualPath. I seem to be stuck at this point. I've tried to Server.Transfer() to the custom VirtualPathProvider handled URL to the same .aspx file, but that fails with the same error message. How can I help BuildManager find out where My.BasePage is defined and how come the Type requiredBaseType parameter of CreateInstanceFromVirtualPath seems to be ignored? I've tried to call BuildManager.AddReferencedAssembly(), but that only fails with "This method can only be called during the application's pre-start initialization stage". MSDN says: "The method must be called during the Application_PreStartInit stage of the application", but I have no such event in my HttpApplication object and find absolutely zero information about it on the internet. Either way, I don't want to be calling BuildManager.AddReferencedAssembly() in or before the Application_Start event, since that makes me have to recycle the whole application to be able to add new plugins to the system. Does anyone have any clues? Any other ideas on how I can "execute" an .aspx file that is embedded as a resource within an assembly through reflection? Can I for instance pre-compile the .aspx file within the same assembly as the base Page class it inherits?

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• Drupal vs ExpressionEngine for any kind of project from simple commercial site to complex ecommerce

  - by artmania

  Hi friends... So far I've been using custom cms. lately I developed own cms with CodeIgniter, and I'm actually happy. But recently I take more design and front-end development works than deep development projects. I actually also prefer so... I have many things to do with custom cms, also some security issues, etc. I'm kind of tired of doing everyhing custom, also I want to give more time to my family... Recently I'm seriously considering to go for a ready cms, and develop custom plugins when project need sth specific. This cms should be very flexible to implement any layout. also secured (since i had some hack problems with my custom cms!) I googled so much about this. As a result 2 options: Drupal Expression Engine opensource or licensed matter is not an issue for me at all. I just consider to go for a cms that I can use for any kind of project from simple 4-5 pages company sites to complicated projects like hotels directory, ecommerce portals, etc... As I found out; EE is more userfriendly and doesnt hassle about implementing custom layout as much as Drupal does. Also EE use CodeIgniter that I'm familiar. on the other hand I found out that Drupal is 10000% flexible, we can do anything with that (requires good php knowledge), extremely powerful and has many plugins... So I can't decide!! I want to go for a cms that I will use for looooong years from now on with no problems to implement any kind of project. So which one do you recommend? Appreciate your helps! thanks a lot... Edited: http://expressionengine.com/ee2_sneak_preview/#cost this Commercial License $299.95 is for 1 setup? So I need to purchase new licence for each project? Nothing like I pay once, and use the cms for as many project as I want?

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• "Pretty" Continuous Integration for Python

  - by dbr

  This is a slightly.. vain question, but BuildBot's output isn't particularly nice to look at.. For example, compared to.. phpUnderControl Hudson CruiseControl.rb ..and others, BuildBot looks rather.. archaic I'm currently playing with Hudson, but it is very Java-centric (although with this guide, I found it easier to setup than BuildBot, and produced more info) Basically: is there any Continuous Integration systems aimed at python, that produce lots of shiney graphs and the likes? Update: After trying a few alternatives, I think I'll stick with Hudson. Integrity was nice and simple, but quite limited. I think Buildbot is better suited to having numerous build-slaves, rather than everything running on a single machine like I was using it. Setting Hudson up for a Python project was pretty simple: Download Hudson from https://hudson.dev.java.net/ Run it with java -jar hudson.war Open the web interface on the default address of http://localhost:8080 Go to Manage Hudson, Plugins, click "Update" or similar Install the Git plugin (I had to set the git path in the Hudson global preferences) Create a new project, enter the repository, SCM polling intervals and so on Install nosetests via easy_install if it's not already In the a build step, add nosetests --with-xunit --verbose Check "Publish JUnit test result report" and set "Test report XMLs" to **/nosetests.xml That's all that's required. You can setup email notifications, and the plugins are worth a look. A few I'm currently using for Python projects: SLOCCount plugin to count lines of code (and graph it!) - you need to install sloccount separately Violations to parse the PyLint output (you can setup warning thresholds, graph the number of violations over each build) Cobertura can parse the coverage.py output. Nosetest can gather coverage while running your tests, using nosetests --with-coverage (this writes the output to **/coverage.xml)

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• How to use Sprockets Rails plugin on Heroku?

  - by Kevin

  Hi, I just deployed my Rails app to Heroku, but the Javascripts that were using Sprockets plugin don't work. I understood that, because my Heroku app is read-only, Sprockets won't work. I've found this sprockets_on_heroku plugin that should do the work, but I don't really get how to use it : I added config.gem sprockets in config/environment.rb I added sprockets in my .gems file I pushed these on Heroku and Sprockets was successfully installed I locally ran script/plugin install git://github.com/jeffrydegrande/sprockets_on_heroku.git and the plugin was successfully installed Nothing changed on Heroku, so I tried to install the plugin on Heroku with heroku plugins:install git://github.com/jeffrydegrande/sprockets_on_heroku.git, which returned sprockets_on_heroku installedbut then, a heroku restartor a heroku pluginscommand would return this: ~/.heroku/plugins/sprockets_on_heroku/init.rb:1: uninitialized constant ActionController (NameError) from /opt/local/lib/ruby/gems/1.8/gems/heroku-1.8.3/bin/../lib/heroku/plugin.rb:25:in `load' from /opt/local/lib/ruby/gems/1.8/gems/heroku-1.8.3/bin/../lib/heroku/plugin.rb:25:in `load!' from /opt/local/lib/ruby/gems/1.8/gems/heroku-1.8.3/bin/../lib/heroku/plugin.rb:22:in `each' from /opt/local/lib/ruby/gems/1.8/gems/heroku-1.8.3/bin/../lib/heroku/plugin.rb:22:in `load!' from /opt/local/lib/ruby/gems/1.8/gems/heroku-1.8.3/bin/../lib/heroku/command.rb:14:in `run' from /opt/local/lib/ruby/gems/1.8/gems/heroku-1.8.3/bin/heroku:14 from /opt/local/bin/heroku:19:in `load' from /opt/local/bin/heroku:19 What should I do? Kevin

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• Deployed Qt5 Application Doesn't Print or Show Print Dialog

  - by MustacheMcLimey

  I'm experiencing Qt4 to Qt5 troubles. In my application when the user clicks the print button two things should happen, one is that a PDF gets written to disk (which still works fine in the new version, so I know that some of the printing functions are working properly) and the other is that a QPrintDialog should exec() and then send to a connected printer. I see the dialog when I launch from my development machine. The application launches on the deployed machine, but the QPrintDialog never shows and the document never prints. I am including print support. QT += core gui network webkitwidgets widgets printsupport I have been using Process Explorer to see what DLLs the application uses on my development machine, and I believe that everything is present. My application bundle includes: {myAppPath}\MyApp[MyApp.exe, Qt5PrintSupport.dll, ...] {myAppPath}\plugins\printsupport\windowsprintersupport.dll {myAppPath}\plugins\imageformats[ qgif.dll, qico.dll,qjpeg.dll, qmng.dll, qtga.dll, qtiff.dll, qwbmp.dll ] The following is the relevant code snippet: void PrintableForm::printFile() { //Writes the PDF to disk in every environment pdfCopy(); //Paper Copy only works on my dev machine QPrinter paperPrinter; QPrintDialog printDialog(&paperPrinter,this); if( printDialog.exec() == QDialog::Accepted ) { view->print(&paperPrinter); } this->accept(); } My first thought is that the relevant DLLs are not being found come print time, and that means that my application file system is incorrect, but I have not found anything that shows me a different file structure. Am I on the right track or is there something else wrong with this setup?

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