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• Dell docking station / Windows 7 not detecting HannsG JC199D via DVI

  - by user27150

  I have a laptop running Win7 that I use with a Dell docking station. I'd used it with XP for a couple years running dual monitors from the docking station, one from the VGA and one from the DVI. After upgrading to Win7, the monitor that's on the DVI out is not detected, using "rigorous detection" or otherwise. I've switched the cables to verify that it's not the monitor at fault-- but I can't find any info on why the monitor wouldn't be detected. I've got the latest and greatest Nvidia drivers installed (at least, as far as Windows update is aware). Leaving the laptop lid partly open does allow Windows to detect the laptop's native screen as well as the VGA monitor, but never the DVI. The monitors are HannsG JC199Ds. Any ideas? Thanks!

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• Remote RAID Control in ESXi on a Dell PowerEdge 2950 Using OpenManage

  - by yoyomommy

  I was wondering how one can add a drive into an existing RAID array while ESXi is still running. I have read that you are able to use Dell OpenManage to do this. I have installed OMSA 7.0 on the VMWare ESXi host (5.0 and fully updated) and I've installed OpenManage Essentials on a Windows Server 2008 R2 guest. The issue that I'm having is that OpenManage is unable to see my RAID controller. I have seen videos and photos as parts of guides on how to do this online, so I would assume that the functionality exists and I just have it set up wrong.

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• Connect Lenovo Thinkpad Edge e120 to WQHD display (such as Dell U2711) through HDMI

  - by Fulvio

  On paper, the HDMI version of the Lenovo Thinkpad Edge e120 is 1.3, which supports WQHD. Does it actually work? I want to connect the e120 to a WQHD display, such as the Dell U2711 or an Apple Cinema Display. I run Windows 7 Ultimate and latest drivers. The e120 I think has the Intel HD Graphics 3000 onboard chipset. I don't have the chance to test out the e120 with neither of these displays, so I'm seeking for an opinion from those who have tried. Thank you

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• Dell XPS 710 - Boot Device Not Available

  - by WilliamKF

  Recently I was gifted a Dell XPS 710 tower running WinXP SP3. It was running fine until today when I restarted and received a blue screen and the error "unmountable boot volume". In order to fix this issue I've attempted to boot from the Windows XP CD and run chkdsk. However when I attempt to boot from the CD drive I get a "Boot Device not Available" error. Next I made a bootable USB flash drive, but receive the same error as the CD drive. The BIOS recognizes the CD and flash drives, and they appear in the boot device list, but neither will boot. I've attempted to resolve this by re-arranging the boot order in the BIOS and switching IDE channels/setting jumpers on the drives themselves, to no effect. I cannot move the hard drive to another machine because the XPS is the only one that supports SATA drives.

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• Is Lojack preinstalled on Dell's laptops?

  - by Blorgbeard

  I'm looking at buying a Dell Studio 15 or similar. Unfortunately, they all seem to come with Lojack software included and no option to take it out of the build. I really do not want this software installed on my laptop. It sounds really abusable, and hard to get rid of once installed - it hides in your BIOS and survives reinstalls, etc. Does anyone know whether Lojack comes preinstalled on this machine, or if they just ship you a disc, which could subsequently be broken in half and/or microwaved into submission?

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• Configuring NVIDIA Quadro with Dell Precision M4600

  - by vsecades

  After a frustrating couple of weeks when I recently bought my Dell Precision laptop, I managed to fix an issue where Ubuntu (yes, was NOT using Windows, get serious) would not recognize the video card and would cause all sorts of problems all over the place. I ended up one Saturday morning nearly throwing this thing away, when I managed to find a post about NVIDIA Optimus technology... ( http://www.pcmag.com/article2/0,2817,2358963,00.asp ). Now I am a huge advocate of disruptive new stuff, as long as we keep the broader audience in mind. Anyhow, disabling this (which as the BIOS settings state only work on Windows 7 or later), effectively allow the NVIDIA based Ubuntu driver to kick in full force. No need for a trash can anymore thankfully. As I saw multiple posts all over the place about this, check your BIOS, disable and try the video again to see if this corrects your issues. Best of luck!

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• Dell Vostro 1510 slow boot

  - by pkswatch

  I have an old Dell Vostro 1510 with Ubuntu and Windows 7 on it. When it is switched on, it shows the following message: NO TPM OR TPM HAS ERROR SYSTEM BIOS SHADOWED VIDEO BIOS SHADOWED Then it waits on the same screen for about 70-80 seconds before showing up the grub. I read about tpm problems but did not get anything about shadowed problems. So my guess is tpm isn't the reason for this slow booting (am I right?) But then what is it exactly? Please help..

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• Dell D630 - Touchpad does not move the mouse cursor

  - by Dean McKenzie

  Windows XP - Dell D630 - Synaptics Touch Pad driver installed. The system tray icon that shows the movement of your finger on the touchpad registeres movement. The scroll feature of the touchpad works on any window with a scroll bar. The double click works even. But it never actually moves the cursor on the screen. An external mouse works with out problems, and I've replaced the palm-rest/touchpad and it continues to happen. The touch stick in the middle of the keyboard works without problems. Does anyone have any ideas?

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• dell studio 1558 multi touchpad multi finger problem

  - by christian130

  Recently I bought an Intel Core i7 Dell laptop fully integrated. I have an ATi Radeon 1 gb ram graphic card and so on. Everything works fine even the brightness, but when I try the multi touch multi finger(touchpad which enables two or more finger) the pointer jump and go there and go here and so It's very annoying because when I'm trying to write this question I cannot let the pointer be cool! when I accidentally the touchpad it is very annoying. How can I fix this ?

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• iPad USB Charging Utility for Dell Optiplex

  - by BreakPhreak

  As you probably know already, an iPad requires a certain power on USB port to be charged from. Thus, some motherboard manufacturers (such as ASUS, Gigabyte etc) had released a special driver that recognizes that an iPad is connected to the port and adjust the USB power accordingly. On one of my computers (Gigabyte motherboard) it works fine. But other one is Dell Optiplex 780 and the regular googling by "<motherboard type> + iPad charging" doesn't seem to bring encouraging results. Just for completeness: no, the iPad is not being charged without any special driver installed (out of the box) either. Any suggestions will be welcomed.

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• Problems installing Windows 7 on Dell Inspiron 531 desktop

  - by wardedmocha

  Hello. I am having a problem installing Windows 7 on a Dell Inspiron 531 desktop. I got the setup to run and now it was trying to restart and now the computer just beeps. Two times a second, one right after the other. The beep is not like a key is being held down. And the computer isn't showing anything on the screen. edit: this is a computer I am trying to fix there where two blue screen errors that I know of. the first one had something to do with a display driver the second one was unknown

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• Restoring Dell recovery disks while preserving Linux partition

  - by Flup

  I have a Dell laptop dual-booting to Windows 7 and Linux. I have through my own stupidity royally stuffed the Windows partition. I have the set of recovery DVDs that I created when I first got the laptop, and I've successfully booted from them in a VirtualBox VM and ended up with a fresh (albeit virtualised) installation of Windows 7. When I started the recovery process, there was mention of other partitions being preserved, but it was unclear as to whether non-NTFS partitions would survive the process. The question is: can I run the recovery procedure without risking my Linux partition?

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• Dell eSATAp not working with some SATA disks

  - by pistache

  I have a Dell Inspiron XPS 15 (L502X) laptop, with an eSATAp port. I also have a Western Digital 1TB 3"5 SATA drive, that I'd like to use with the laptop. I bought a eSATAp <- SATA 22-pin cable (from Delock). When I use this cable my 3"5 HDD does NOT power up, no spin up. I thought that it's just this HDD taking too much power from the motherboard. However, I tested too with my 2"5 SATA HDD and it works successfully. Now the weird thing is that this 2"5 HDD takes 1.1A at 5V, and that the 3"5 HDD takes 0.7A at 5V. I don't understand why it can't work. Is there anything I could do for it to work ? What is really the problem ? Thanks for your help, Hugo

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• solve dell xps delay on touchpad and keyboard

  - by iim.hlk

  I finally found the complete solution for a frustrating/weird problem i was facing. Problem A ) there is a touchpad delay when typing and try to use the touchpad? problem B ) there is a 1 second delay when press any key and try to use left click button through touchpad? pd: i make this because i searched a lot to get this solved and i want to share the solution, dont want any rep... my pc is a dell xps l521x, but im pretty sure it will apply for any xps model.

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• Bringing my Dell XPS 13 ultrabook back to factory state

  - by TysHTTP

  I have a brand new Dell XPS 13 ultra book. After i picked it up at the store, i wiped the exising partitions which also contained the restore/rescue data, which you need to reinstall the factory version of Windows 8 that comes with this machine. I did this because we have a different MS partner edition of Windows which i prefer to run. After doing all this, i noticed that there was something wrong with machine. No real damage, but the specs are not completely as they should be. Turned out that a simple mistake while ordering. Now, long story short, the shop says that it has no problem with taking the product back, as long as it is in it's original state. And this is the problem i'm having, because i formatted the original partitions that contain that rescue option / windows 8 setup, i don't have a clue whether it's possible to get back to that original. Does anyone have an idea on how to get this fixed?

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• Dell Precision 670 no booting

  - by fristson

  Our dell running xp did not boot one day and was making a beep code I had a hard time finding on the internet. It was one of the RAM sticks so i replaced it. Before that i removed the motherboard battery to see if there was a problem with the battery. Now at start up it tells me that No Logical Drives Found and then BIOS not installed!. I have read over alot of post here and other places but everyone is talking about installation of the OS. I just want it to start with what it had. Please help.

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• Sound problem in my Desktop

  - by bobby521

  I have a Dell Dimension 5150 desktop, I am not able to hear any sound when any audio file is playing, I have checked the audio drivers and have downloaded the drivers from the dell site, Is this a Hardware problem with the sound card, in case is there any way to find out whether its the problem with the sound card or any suggestions is greatly appreciated

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• RAID 5 - DELL 2850 and others

  - by Kiara

  I have installed Ubuntu on a DELL 2850 and I have configured an array of 5 disks (SCSI 73GB 10K) in RAID5. I wanted to simulate a drive error so in the middle of something I just took one of the drives out and put it back again after a bit. Then the drive shows an orange light and seems to be rebuilding but actually is taking hours and hours with no results. So I went to the PERC utility (Ctrl+M) and the disk shows "REBLD". But it never gets to an online state. So I went to Objects - Physical drives - Rebuilding - View rebuild process. And in here I can see a bar moving from 0%... but if I reboot before finishing and get into the PERC Utility again, it seems to start again rebuilding from 0% - so it is not rebuilding automatically. My concern is: what would happen in a real situation? Do I have to just switch the server off and go to the Perc utility to start the rebuilding manually? I thought the whole point was to have this done automatically and without the need of stopping the server. Or does it perhaps rebuild automatically indeed but needs to have enough time without rebooting because otherwise the rebuilding process will start from scratch? It seems to take more than 3h for a 73gb disk! My second question is: can I mix then hard drives? So if I have a RAID of 5x73GB 10K can I use different size (146GB) or speeds (15K)? Apparently someone said it is OK in here Poweredge 2850: replace disk with larger in RAID?

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• I need help choosing between two configurations of the Dell Studio 14

  - by Adnan

  There are two configurations of the Dell Studio 14 (1458) which I'm looking at: Config 1: Core i7-720QM @ 1.6 GHz; ATI Mobility Radeon HD 5450 1GB; 4gb DDR3 RAM @ 1066 MHz; 500 GB SATA HDD @ 7200 RPM; Price: $999 Config 2: Core i5-430M; ATI Mobility Radeon HD 4530 512MB; 4GB DDR3 RAM @ 1066 MHz; 500 GV SATA HDD @ 7200 RPM; Price: $874 What I want to know is, would config 1 still be able to do decent gaming (maybe some Starcraft II), and is there a great performance difference between the i5 and i7 processors? Is the $130 extra worth it for the i7 and better graphics card? I do more than just basic computing. I plan on getting into web design (specifically using Photoshop and Dreamweaver), and I wish to do gaming. I know Conifg 1 is the better value, but I want to be sure that the $130 more is truly worth it. I dont have too much money and want to spend wisely as possible, yet I am a computer geek and plan on doing a lot more than the average user.

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• Dell R320 RAID 10 with CacheCade

  - by Geekman

  I'm looking for a higher-performance build for our 1RU Dell R320 servers, in terms of IOPS. Right now I'm fairly settled on: 4 x 600 GB 3.5" 15K RPM SAS RAID 1+0 array This should give good performance, but if possible, I want to also add an SSD Cache into the mix, but I'm not sure if there's enough room? According to the tech-specs, there's only up to 4 total 3.5" drive bays available. Is there any way to fit at least a single SSD drive along-side the 4x3.5" drives? I was hoping there's a special spot to put the cache SSD drive (though from memory, I doubt there'd be room). Or am I right in thinking that the cache drives are simply drives plugged in "normally" just as any other drive, but are nominated as CacheCade drives in the PERC controller? Are there any options for having the 4x600GB RAID 10 array, and the SSD cache drive, too? Based on the tech-specs (with up to 8x2.5" drives), maybe I need to use 2.5" SAS drives, leaving another 4 bays spare, plenty of room for the SSD cache drive. Has anyone achieved this using 3.5" drives, somehow?

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• PC won't PXE boot to WDS/MDT with Dell Optiplex 755

  - by Moman10

  I am trying to set up a basic MDT solution. I have set one up in the past at a previous job and it worked flawlessly, however here I'm running into a problem and am having no luck getting around it. I've installed Windows Server 2012 and MDT 2013, along with adding on the WDS role. I haven't configured much outside of the defaults for WDS, basically just set PXE response to respond to all clients (and unchecked admin approval). This machine does not run a DHCP server. I looked on the DHCP scope of our DHCP server, it shows options 66/67 checked and the server name of the WDS server is in there as well. I didn't add this but I assume it was put on during the install process (I believe I had to manually make some adjustments at my old job for this). The PC I have is a Dell Optiplex 755. I have enabled the onbard NIC w/PXE boot option in BIOS and attempted to boot. I get a "TFTP...." error but nothing offering out a DHCP address like I'm used to. In my previous job it pretty much worked right out of the box. I've verified that PortFast is enabled on the port and I've tried a couple different PCs (but both are the same model, only model I have to work with). No matter what, I get the same error. The subnet the PC is in is a different subnet than where the WDS server is sitting, but there are IP helper statements on the switch and the PCs can get regular DHCP addresses just fine from the DHCP server, just doesn't seem to get offered out a PXE boot option. I don't know if the problem is a configuration with the server or the PC itself...but after a few days of Googling I'm running out of ideas. Does anyone have a good idea of something it may be?

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• VMWare Setup with 2 Servers and a DAS (DELL MD3220)

  - by Kumala

  I am planning to use a VMWare based setup consisting of two VMWare servers (2 CPU, 256GB Memory) and a DAS (DELL MD3220 with 24x900GB disks). The virtual machines will be half running MS SQL databases (Application, Sharepoint, BI) and the other half of the VM will be file services, IIS. To enhance the capacity of the storage, we'll be adding a MD1220 enclosure with another 24x900GB to the MD3220. Both DAS will have 2 controllers. Our current measured IOPS is 1000 IOPS average, 7000 IOPS peak (those happen maybe twice per hour). We are in the planning phase now and are looking at the proper setup of the disks. The intention is to setup up both DAS one of the DAS with RAID 10 only and the other DAS with RAID 5. That will allow us to put the applications on the DAS that supports the application performance needs best. Question is how best to partition the two DASs to get best possible IOPS/MBps, each DAS will have to have 2 hot spares? For the RAID 5 Setup: Generally speaking, would it be better to have one single disk group across all 22 disks (24 - 2 hot spares) with both controllers assigned to the one disk group or is it better to have 2 disk groups each 11 disks, assigned to one of the two controllers? Same question for the RAID 10 setup: The plan is: 2 disks for logs (Raid 1), 2 Hotspare and 20 disks for RAID 10. Option 1: 5 * 4 disks (RAID 10), with two groups assigned to 1 controller and 3 groups to the other controller Option 2: One large RAID 10 across all the disks and have both controllers assigned to the same group? I would assume that there is no right or wrong, but it all depends very much on the specific application behaviour, so I am looking for some general ideas what the pros and cons are of the different options. IF there are other meaningful options, feel free to propose them.

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• Dell laptop keyboard doesn't work

  - by Tam

  I'm trying to fix my in-laws laptop, it's a Dell Studio 1745 that's running Windows 7 64 bit. The problem is that most of the keys on the keyboard do not work. The function keys work and the caps lock and numpad keys work, but no other keys do. If I hit the F2 key enough times when starting up, I can get to the BIOS, but after that even the function keys stop working. If I let it go all the way to the Windows login screen, I can see that the caps lock and num lock work - little images on screen actually appear, but they don't toggle the state of the key, i.e.,capslock is always off, numlock is always off. Using the fn+function combo works, so changing the brightness, etc. works fine. I'm stumped. I've tried disconnecting power and battery and leaving it for an hour or so before starting up but that hasn't helped either. Also - this might be a red herring - the touchpad is failing as well, the MS Device Manager says that it's failing with status 10, "unable to start device"

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• Driver corruption when deploying Dell Touchpad Drivers (with software) during imaging process

  - by BigHomie

  We're an sccm shop, and use it to deploy Windows. When deploying Dell laptops (multiple models), the touchpad drivers seem install properly, but the software doesn't. The resulting problem is that when the touchpad is pressed on occasion, the mouse pointer will 'jump' to certain points on the screen. A possible symptom of this problem/visible sign is if the touchpad icon isn't in the system tray. The software is in the control panel, but when opened part of the gui is pixelated, indicating botched install maybe? The manual resolution to this, is to go into device manager and uninstall the driver with the option to uninstall all driver software. After a restart, the driver and software is apparently reinstalled, and from there works as expected. Obviously this partially defeats the purpose of a zero touch deployment. If anyone knows why this is and/or a possible workaround, those answers would be valid as well. Barring that, I want to find a way to deploy the driver and touchpad software in an unattended way, so that it can be conditionally installing during the imaging process. To be honest I'm not sure how to troubleshoot this, I suppose I could try drvinst.exe to install the driver, but finding out why this fails initially would keep me from spinning my wheels.

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• Make Dell's OpenManage 6.2 information available through SNMP

  - by tronda

  I have successfully installed OpenManage on a CentOS 5.4 server and I'm able to use OpenManage through the web interface running on port 1311, but I would like to be able to expose this information through the SNMP server. I don't know SNMP particularly well so the configuration is a result of trial and error. I've tried to follow the description pointed out in the Open Manage Server Administrator User Guide. I've followed the documentation regarding SNMP configuration, but without success. I've created a small snmpd.conf file: com2sec notConfigUser default public group notConfigGroup v1 notConfigUser group notConfigGroup v2c notConfigUser view systemview included .1.3.6.1.2.1.1 view systemview included .1.3.6.1.2.1.25.1.1 access notConfigGroup "" any noauth exact all all none view all included .1 rwcommunity public 10.200.26.50 syslocation "Somewhere" syscontact [email protected] pass .1.3.6.1.4.1.4413.4.1 /usr/bin/ucd5820stat smuxpeer .1.3.6.1.4.1.674.10892.1 When I try to fetch SNMP information by using snmpwalk I get the following output: SNMPv2-MIB::sysDescr.0 = STRING: Linux myserver.test.com 2.6.18-164.15.1.el5 #1 SMP Wed Mar 17 11:30:06 EDT 2010 x86_64 SNMPv2-MIB::sysObjectID.0 = OID: NET-SNMP-MIB::netSnmpAgentOIDs.10 DISMAN-EVENT-MIB::sysUpTimeInstance = Timeticks: (1180389) 3:16:43.89 SNMPv2-MIB::sysContact.0 = STRING: [email protected] SNMPv2-MIB::sysName.0 = STRING: myserver.test.com SNMPv2-MIB::sysLocation.0 = STRING: "Somewhere" SNMPv2-MIB::sysORLastChange.0 = Timeticks: (0) 0:00:00.00 SNMPv2-MIB::sysORID.1 = OID: SNMPv2-MIB::snmpMIB SNMPv2-MIB::sysORID.2 = OID: TCP-MIB::tcpMIB SNMPv2-MIB::sysORID.3 = OID: IP-MIB::ip SNMPv2-MIB::sysORID.4 = OID: UDP-MIB::udpMIB SNMPv2-MIB::sysORID.5 = OID: SNMP-VIEW-BASED-ACM-MIB::vacmBasicGroup SNMPv2-MIB::sysORID.6 = OID: SNMP-FRAMEWORK-MIB::snmpFrameworkMIBCompliance SNMPv2-MIB::sysORID.7 = OID: SNMP-MPD-MIB::snmpMPDCompliance SNMPv2-MIB::sysORID.8 = OID: SNMP-USER-BASED-SM-MIB::usmMIBCompliance SNMPv2-MIB::sysORDescr.1 = STRING: The MIB module for SNMPv2 entities SNMPv2-MIB::sysORDescr.2 = STRING: The MIB module for managing TCP implementations SNMPv2-MIB::sysORDescr.3 = STRING: The MIB module for managing IP and ICMP implementations SNMPv2-MIB::sysORDescr.4 = STRING: The MIB module for managing UDP implementations SNMPv2-MIB::sysORDescr.5 = STRING: View-based Access Control Model for SNMP. SNMPv2-MIB::sysORDescr.6 = STRING: The SNMP Management Architecture MIB. SNMPv2-MIB::sysORDescr.7 = STRING: The MIB for Message Processing and Dispatching. SNMPv2-MIB::sysORDescr.8 = STRING: The management information definitions for the SNMP User-based Security Model. SNMPv2-MIB::sysORUpTime.1 = Timeticks: (0) 0:00:00.00 SNMPv2-MIB::sysORUpTime.2 = Timeticks: (0) 0:00:00.00 SNMPv2-MIB::sysORUpTime.3 = Timeticks: (0) 0:00:00.00 SNMPv2-MIB::sysORUpTime.4 = Timeticks: (0) 0:00:00.00 SNMPv2-MIB::sysORUpTime.5 = Timeticks: (0) 0:00:00.00 SNMPv2-MIB::sysORUpTime.6 = Timeticks: (0) 0:00:00.00 SNMPv2-MIB::sysORUpTime.7 = Timeticks: (0) 0:00:00.00 SNMPv2-MIB::sysORUpTime.8 = Timeticks: (0) 0:00:00.00 I suspect that I should get some DELL specific information when I use the snmpwalk utility. Is there a configuration in snmpd.conf file which is wrong, or do I have to configure on the OpenManage side in order to get the hardware information accessible from SNMP?

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