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• Use Enterprise Manager Cloud Control to monitor OBIEE 11.1.1.7.x Dashboards

  - by Torben Hein -Oracle

  (in via Senthil )  If your OBIEE 11.1.1.7.x is set up in the following way: The OBIEE repository is an Oracle Database and is set up as a data warehouse Usage tracking is enabled in OBIEE. ( For information on how to enable usage tracking in OBIEE, refer to the following link: Setting Up Usage Tracking in Oracle BI 11g ) The OBIEE instance is discovered in EM Cloud Control. ( For information on how to discover an OBIEE instance in Cloud Control, refer to the following link: Discovering Oracle Business Intelligence Instance and Oracle Essbase Targets ) The OBIEE repository is discovered in EM Cloud Control. ( For information on how to discover an Oracle database, refer to the following link: Discovering, Promoting, and Adding Database Targets ) then we've got news for you: KM Article:  OBIEE 11g: How To Diagnose Slowly Performing Dashboards using Enterprise Manager Cloud Control (Doc ID 1668236.1) takes you step by step through monitoring the SQL query performance behind your OBIEE dashboard. This Diagnostic approach ... .. will help you piece together information on BI dashboard performance, e.g. processing time from the different layers of the BI system including the repository. .. should enable you to get to the bottom of slow dashboards by using the wealth of information available in EM Cloud Control on OBIEE and Oracle DB. .. will NOT fix any performance issues on its own, but will help identify bottlenecks while processing dashboard requests. (layout and post: Torben, authorized: Lia)

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• Development environment to manage multiple Oracle databases

  - by jkohlhepp

  I am in an enterprise environment where we have applications that need to run against multiple Oracle databases. Developers may need to manage multiple vintages of these databases to support different test data or diagnose bugs against different versions of the code. Right now, we have a limited set of test environments set up on "real" Oracle servers within the data center. We juggle these among development and QA groups and there is a lot of conflicts and inefficiencies that arise because of it. I am taking a look at Oracle Express Edition which would allow me to spin up a local Oracle database. This is similar to the workflow I most often see with SQL Server. Devs work on their location machine until they are ready to integration and then they push their DB changes to integration / QA environments. However, from what I read it seems that Oracle XE only supports one database instance at a time. So if I have an application that utilizes two different databases, I can't have both of them running on my local machine. Is that correct? Does Oracle Standard or Personal editions get around this limitation? If I had one of those installed locally, how difficult would it be to get multiple databases working on the same development machine? How do dev shops handle developing against Oracle where they need to be using several different Oracle instances for their applications?

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• Xfce gets really confused about session saving, etc

  - by Pointy

  I'm getting a new laptop running with 11.04 Ubuntu. I've got the xfce4 packages all installed, which is something I've had no problems with on any of my other machines. On this new laptop, however, though I can log in and use an xfce session without any problems, logging out of a session is problematic: I click the "Log out" widget from the panel and then "Log out" from its option dialog. Then the thing just sits there, not logging out. Subsequent attempts to open the "Log out" widget fail with an error about the session manager being busy. After maybe a minute or so, it logs out. Though I've got the "Save session" option checked in the log out dialog, xfce just makes a complete hash of the business. It does remember the applications that I had running, but it seems to forget about the window manager (!!) and the workspace configuration. I don't log in/out that often, and generally I don't care much about restarting applications, but the window manager being missing is of course pretty annoying. I like xfce because it's simple and unobtrusive and usually works pretty well. I've never experienced this, and I've got two other machines also running 11.04 with pretty much the same setup (straight Ubuntu install with xfce4 packages added). Is there some good way to diagnose stuff like that? edit — well I nuked my session cache, did an explicit save from the session widget, and now it works. Well, it doesn't save the workspace location for each client and instead opens them all up on the first workspace, but I think that may be because, in the session, xfwm4 is the last thing in the "Client" list, so before it's started all the other clients just pile up in the first (and only) workspace. I'm still curious about how exactly it gets so messed up. I certainly wasn't knowingly attempting anything fancy or unorthodox, though I may have done something fishy inadvertently.

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• Is ODBC on Windows 2003 slower than on Windows 7?

  - by nbolton

  I am seeing some MSSQL 2005 performance issues, and I am trying to diagnose the cause. I am using SQL profiler to gather query execution times. Both the client (using ODBC), and the SQL server are running on Windows 2003. I am also using Windows 7 (client) with a different Windows 2003 server to compare results. Windows 7 client / Windows 2003 server: SQL management studio: 393ms Through ODBC: 215ms Windows 2003 client: SQL management studio: approx 155ms Through ODBC: 3145ms ... in both cases, I'm running SQL management studio on the client. To me, these figures suggest there's something wrong with the ODBC client on the Windows 2003 server. On Windows, I see that the ODBC "SQL Server" driver is version 6.01.7600.16385 but on Windows 2003, it is 2000.86.3959.00 (by default). Could this be the problem? Is it possible to update an ODBC driver?

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• Networking not working in Windows 7 - "The account specified for this service is different from the account specified for other services"

  - by tog22

  I have a homebuilt computer with a GA-Z68MA-D2H-B3 motherboard with a Realtek RTL8111E LAN chip. Ethernet was working fine in Windows 7 until I reinstalled this OS, but now it's stopped, while still working in other OSes. I've tried reinstalling drivers from both the Gigabyte and Realtek sites to no avail; I've also plugged in and installed an Asus USB-N13 wifi dongle and this doesn't work oddly. How can I diagnose and fix this issue? In 'Network and Sharing Center' says "The account specified for this service is different from the account specified for other services running in the same process" under the heading 'Unknown'. Following the advice at http://www.sevenforums.com/network-sharing/130159-dependency-service-group-failed-start.html#post1122627 I've gone to 'Control Panel= Admin Tools= Services' and ensured the services listed at that URL are started (one - IIRC 'Come+ Event System' refused to start as user 'Local services' so I've had to set it to log on with the 'Local system account'... I suspect this may be part of the problem).

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• Downstream to server periodically dropping and spiking

  - by dauphic

  I have a server located in Canada. I'm experiencing that, when connecting from the south-eastern US (southern California, Arizona), I see my downstream on connections to this server periodically drop to 0 for 1-3 seconds, then spike in the next second and receive all of the data that should have been received during the drop off period. This doesn't happen in regular intervals, but it does happen often, usually once every 5-10 seconds. I've gotten trace routes from users with various ISPs and locations, but I'm not seeing any spikes or drop offs in response times, or any sort of packet loss. I'm guessing this is because ICMP is prioritized, though. It seems like a misbehaving router along the way, but I have no idea how to figure out where the problem lies (let alone if there's any way to work around it). Is there any way for me to diagnose this problem?

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• How does Windows Remote Desktop Connection Work?

  - by Devoted

  How does Windows Remote Desktop connection work? An IP address is used to connect to the computer but....how can that IP be accessed from anywhere? If, for example, the IP address is 128.10.10.10, there MUST be another 128.10.10.10 somewhere else in the world. How does Remote Desktop know which one to connect to? Thanks so much EDIT: Thank you! Answers cleared this up quite a bit. But if my remote desktop connection suddenly stopped working and I didn't change anything, how do I even start to diagnose what may be the problem? I can remote connect to it from a LAN computer though...

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• Lockup when unlocking screen saver

  - by chris

  I've had this happen a couple of times - screen saver kicks in, locks the screen, and when I put my password in to unlock it the system just seems to hang. Cursor turns to the busy, HDD light flickers occasionally, but the only thing I can do at that point is power down. This is on a desktop, not a laptop and according to the bios all the power saving is turned off. Has anyone else seen this? Is there a way to prevent it, or at least diagnose the cause?

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• Problems Installing Windows Server 2008 R2

  - by ProfKaos

  I've just finished 3 day download (with breaks) of Server 2008 R2, and am very eager to install it on my dev machine (my laptop, an HP Pavilion with a 2xTurion 64 cpu). If I mount the ISO and try and run Setup.exe, I get told Setup.exe is not a valid Win32 application. I tried burning the ISO to DVD (as files), but my machine wont't boot from DVD. If I re-insert the DVD, so that autorun comes into play, I get told something like "the setup is not valid for this version of Windows" Any suggestions as to what I might try, either to diagnose the problem, or to avoid it?

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• please assist me debug a stack trace

  - by Eds

  I am having an issue on a windows 2003 terminal server, where the system process is using a constantly high amount of CPU. I believe that it is the srv.sys that is causing an issue, but not quite sure how to fully diagnose the problem. I have looked at the stack for the srv.sys!workerthread, which is what seems to be using the CPU. The stack is as follows: 0 ntoskrnl.exe!KeSetBasePriorityThread+0xf7 1 ntoskrnl.exe!MiDeleteAddressesInWorkingSet+0x103 2 srv.sys!WorkerThread+0x7c 3 ntoskrnl.exe!FsRtNotifyFilterReportChange+0x10 4 ntoskrnl.exe!RtClearBits+0x24 Can anyone offer any advice based on the above, or some other things I could look at in order to get to the bottom of this? Many Thanks, Eds

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• ORA-600 Troubleshooting

  - by [email protected]

  Have you observed an ORA-0600 or ORA-07445 reported in your alert log? The ORA-600 error is the generic internal error number for Oracle program exceptions. It indicates that a process has encountered a low-level, unexpected condition. The ORA-600 error statement includes a list of arguments in square brackets: ORA 600 "internal error code, arguments: [%s], [%s],[%s], [%s], [%s]" The first argument is the internal message number or character string. This argument and the database version number are critical in identifying the root cause and the potential impact to your system.  The remaining arguments in the ORA-600 error text are used to supply further information (e.g. values of internal variables etc).   Looking for the best way to diagnose? There is an ORA-600 Troubleshooter Tool available in My Oracle Support.  This tool will lead you to applicable content in My Oracle Support on the problem and can be used to investigate the problem with argument data from the error message or you can pull out the first 10 or 15 stack pointers from the associated trace file to match up against known bugs. Note 153788.1 ORA-600/ORA-7445 TroubleshooterNote 1082674.1 A Video To Demonstrate The Usage Of The ORA-600/ORA-7445 Lookup Tool [Video] Also, take a quick look at the Master Note for Diagnosing ORA-600 ( MasterNoteORA600.docx) for some tips on diagnosing.

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• rundll32.exe constantly running taking up resources slowing down my Win 7 computer

  - by Joe Fletcher

  Over the past week, my Windows 7 Home Premium computer (8gb RAM, 64bit) has been running slowly. When I look at my processes, there are always 2 rundll32.exe's running taking up 3 & 25% CPU power, memory slowly creeping upwards from around 115mb to 160mb each in the time it has taken me to right this message, sometimes popping upt o 300mb and back down. Svchost.exe is at 260mb. When I end those processes, everything returns to snappiness. I recently did some Windows Updates, and I think it was around the time my computer started acting slowly, but I can't remember if it was before or after the updates that things started running slowly. Last night I ccleaned & defrag'ed. How can I diagnose what's causing the slowness?

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• Ubuntu Froze Keyboard and mouse (laptop)

  - by fernando

  something similar to what happened to me was this post Updates kill Keyboard and mouse. unfortunately I'm stuck there. I also read on a couple other threads that I should go and use recovery mode, but when i select the option from GRUB it stops at a certain point, the screen that will allow me to fix packages won't appear. i decided to diagnose the computer, and test the RAM; so far everything seems to be going well. but this whole thing happened when I was doing an update around 230mb's... i still havent found a solution to the frozen Keyboard and mouse (trackpad). but if all else fails can i just reinstall Ubuntu? would that fix the issue? what else can I try? btw, I'm not not great with coding, so if there is anything that I need to type and put correct syntax or anything please guide me through it. I've had Ubuntu literally for 1 day, and this happens. any suggestions would be appreciated.

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• WIFI connection stopped working on Windows - how to troubleshoot

  - by Michiel de Mare

  Friends and family often come to me with this problem, and while I usually manage to fix their problems eventually, it often take me several hours. I'm sure there are many of us in the same position. Also, friends rarely seem to know which provider they're using, or what the password is of their WIFI-connection or ADSL-router. I'd like to gather that information myself. I'd like to have a checklist to diagnose and fix the problem, and a set of utilities on an usb-stick to help me. Where to start?

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• Group policy issues

  - by Alex Berry

  We are having an issue on one of our clients relatively new sbs installs. The domain consists of a single SBS 2011 server with 4 windows 7 clients and 3 xp clients. Most of the time everything is fine however roughly every 3 days windows 7 clients start timing out when trying to receive computer group policy. This results in hour long delays before getting to the login screen in the morning. This is accompanied by event ID 6006, win login errors stating it took 3599 seconds to process policy. Once they've booted they can log in without issue however gpupdate fails again on computer policy and gpresult comes back with access denied, even when run as domain admin... At this point if we restart the server the network is fine for 3 days. I thought perhaps it might be ipv6 or smb2, but disabling ipv6 on the clients doesn't help and the clients can browse the sysvol folder freely on smb2 anyway. Does anyone have any ideas or routes I can take to further diagnose the issue? Thanks in advance :)

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• MySql service stops under 2008 r2 x64

  - by volody

  I have installed MySql 5.5 server under windows 2008r2 x64 Apparently I can see that MySql service stops even if is configured to start automatically What can I do to find out why this is happening? MySql database is used as backend of ASP.Net web site Is it possible that web site was not active for a while and system stop mysql service? Update: It was mysql-5.5.7-rc-winx64. I could be an issue with this version (release candidate). Now I am trying to install mysql-5.5.8-winx64 And I have an issue with configuring MySql to work using name pipes I did uncheck use of TCP/IP protocol and configuration wizard just hangs Update: I have found workaround. It is required to configure MySql to use TCP/IP first, then reconfigure to use named pipes It looks like this link also has some information about the possible problems How should I diagnose ERROR 1045 during MySQL installation?

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• Microsoft IntelliMouse episodic pauses

  - by Rob Hills

  I have a Microsoft IntelliMouse connected via USB to a computer (directly, NOT via hub) currently running Ubuntu 11.10, but this problem also existed before we upgraded from 10.10. Every now and then (apparently randomly) the computer "pauses" for anything up to a few seconds. This usually occurs after a mouse movement and during the pause, the computer is completely unresponsive to mouse or keyboard. lsusb shows: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 002: ID 0409:0058 NEC Corp. HighSpeed Hub Bus 001 Device 004: ID 05e3:0605 Genesys Logic, Inc. USB 2.0 Hub [ednet] Bus 003 Device 013: ID 045e:001e Microsoft Corp. IntelliMouse Explorer Bus 001 Device 005: ID 04a9:1097 Canon, Inc. PIXMA iP5000 Bus 001 Device 006: ID 0a5c:200a Broadcom Corp. Bluetooth dongle Bus 001 Device 007: ID 0911:1c57 Philips Speech Processing Bus 001 Device 008: ID 04a9:2219 Canon, Inc. CanoScan 9950F so the mouse appears to be correctly identified. Syslog episodically shows the following sequence: Jan 15 11:48:32 kayes-computer kernel: [10588.512036] usb 3-1: USB disconnect, device number 10 Jan 15 11:48:33 kayes-computer kernel: [10589.248026] usb 3-1: new low speed USB device number 11 using uhci_hcd Jan 15 11:48:33 kayes-computer mtp-probe: checking bus 3, device 11: "/sys/devices/pci0000:00/0000:00:1d.1/usb3/3-1" Jan 15 11:48:33 kayes-computer kernel: [10589.448596] input: Microsoft Microsoft IntelliMouse® Explorer as /devices/pci0000:00/0000:00:1d.1/usb3/3-1/3-1:1.0/input/input11 Jan 15 11:48:33 kayes-computer kernel: [10589.448706] generic-usb 0003:045E:001E.000B: input,hidraw0: USB HID v1.00 Mouse [Microsoft Microsoft IntelliMouse® Explorer] on usb-0000:00:1d.1-1/input0 Jan 15 11:48:33 kayes-computer mtp-probe: bus: 3, device: 11 was not an MTP device though I can't confirm if these are directly associated with the "pauses". Any thoughts on what might be causing this or what else I can do to diagnose the problem?

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• ESXi boot time with 9 iSCSI targets

  - by Myles Gray

  Our ESXi hosts have always been slow booting when it came to iscsi_vmk loaded successfully - sitting here for almost 5 minutes. In all a full server reboot takes almost 12 minutes. We have 9 iSCSI targets per host (5 SANs with redundant interfaces) configured as dynamic discovery targets. Has anyone experienced this? Can it be remedied with static discovery mode? Are there any debug steps we can work through to help diagnose this? (All our targets are accessible at boot so i'm assuming the host isn't stuck retrying to connect to a target)

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• Help me exorcise my demon possessed logon script

  - by Detritus Maximus

  I have a user logon script that copies a file over to a subfolder of the current user's profile path: Script (only showing the line that isn't working): copy /Y c:\records\javasettings_Windows_x86.xml "%USERPROFILE%\Application Data\OpenOffice.org\3\user\config">>c:\records\OOo3%USERNAME%.txt 2>&1 To diagnose why it wasn't working, I did a somelogfile.log parameter on the group policy script and found that what the above command is translating to is this: C:\WINDOWS>copy /Y c:\records\javasettings_Windows_x86.xml "C:\Documents and Settings\test2\Application Data\OpenOffice.org\3\user\config" 1>>c:\records\OOo3test2.txt 2>&1 So the question is, how do I get rid of (exorcise) the " 1" in that line? Update 1: So the reason the script wasn't working was that the creator didn't have any permissions on the directory. I fixed the permissions, and now the file works but! I still have the " 1" showing on all the logs and would like to know why.

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• /etc/resolv.conf nameserver fd00::1

  - by user88631

  My /etc/resolv.conf constantly get a mysterious entry, i run a home network with ipv6 provided by ravd, the interface is auto-configured by Network manager (all name server lookups are lost when this line is first in my /etc/resolv.conf) . Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8) **# DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN** nameserver fd00::1 nameserver 192.168.1.1 search home.int When ping is working cat /etc/resolv.conf # Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8) # DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN nameserver 192.168.1.1 search home.int So something is putting fd00::1 at start of file, not if I ping6 fd00::1 I get Destination unreachable: Administratively prohibited To diagnose this I ran the router with single cable to connected to ubuntu machine. Ran tcpdump + restarted network on ubuntu. "tcpdump ip6 -e -i eth0 | grep fd00" finds nothing, it's not being advertised via the network.. The only hit I got was when an upstream router refused a connection attempt from the ubuntu machine to fd00::1. I have also switched on debug for network manager & it appears to set the mystery line.. 15:22:14 storage-pc NetworkManager[349]: <info> Activation (eth0) Stage 5 of 5 (IPv4 Commit) complete. 15:22:14 storage-pc NetworkManager[349]: <warn> dnsmasq exited with error: Other problem (5) 15:22:14 storage-pc NetworkManager[349]: <debug> [1346822534.281528] [nm-dns-manager.c:598] update_dns(): updating resolv.conf 15:22:14 storage-pc NetworkManager[349]: <debug> [1346822534.281875] [nm-dns-manager.c:719] update_dns(): DNS: plugin dnsmasq ignored (caching disabled) 15:22:14 storage-pc NetworkManager[349]: <info> ((null)): writing resolv.conf to /sbin/resolvconf 15:22:14 storage-pc dbus[2184]: [system] Successfully activated service 'org.freedesktop.nm_dispatcher' 15:22:14 storage-pc dnsmasq[2875]: reading /etc/resolv.conf 15:22:14 storage-pc dnsmasq[2875]: using nameserver 192.168.1.1#53 15:22:14 storage-pc dnsmasq[2875]: using nameserver fd00::1#53 Any suggestions on how to find out where this comes from?

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• Who is code wanderer?

  - by DigiMortal

  In every area of life there are people with some bad habits or misbehaviors that affect the work process. Software development is also not free of this kind of people. Today I will introduce you code wanderer. Who is code wanderer? Code wandering is more like bad habit than serious diagnose. Code wanderers tend to review and “fix” source code in files written by others. When code wanderer has some free moments he starts to open the code files he or she has never seen before and starts making little fixes to these files. Why is code wanderer dangerous? These fixes seem correct and are usually first choice to do when considering nice code. But as changes are made by coder who has no idea about the code he or she “fixes” then “fixing” usually ends up with messing up working code written by others. Often these “fixes” are not found immediately because they doesn’t introduce errors detected by compilers. So these “fixes” find easily way to production environments because there is also very good chance that “fixed” code goes through all tests without any problems. How to stop code wanderer? The first thing is to talk with person and explain him or her why those changes are dangerous. It is also good to establish rules that state clearly why, when and how can somebody change the code written by other people. If this does not work it is possible to isolate this person so he or she can post his or her changes to code repository as patches and somebody reviews those changes before applying them.

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• OpenWrt Backfire 10.03 Frequently Becoming Unresponsive (Bridged Client)

  - by Christopher Parker

  I have a Linksys WRT54G version 2 that I've flashed with OpenWrt Backfire 10.03. It's acting as a bridged client using the wl.o driver to give me network access in my home office, which is in a far corner of my house in a position that would make it exceedingly difficult to fish network cabling in through the walls. I have three network-ready devices attached to the device that don't currently support WiFi, including a networked printer. Ever since I migrated from WhiteRussian, which was also set up as a bridged client, to Backfire, the device has been becoming unresponsive, as though the OS itself has crashed or frozen. The WLAN light becomes completely solid and the LAN lights stay mostly solid, blipping off and then back on again maybe once a second or so. They all blink more or less in unison. Is there some way I can diagnose why this is happening so I can fix it? Right now, the only way to fix it is to unplug the device and plug it back in.

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• Systemctl hangs trying to start MySQL on Fedora

  - by Cerin

  When I try to start Mysql on Fedora via systemctl start mysqld.service, it hangs indefinitely and never starts. Running mysqld_safe --skip-grant-tables & or mysqld_safe --nowatch --basedir=/usr starts the server just fine, indicating the database is still there, but using service or systemctl doesn't work at all. Nothing is shown in /var/log/mysqld.log. However, `/var/log/messages shows thousands of messages like: Oct 29 15:55:52 myserver systemd[1]: mysqld.service holdoff time over, scheduling restart. Oct 29 15:55:52 myserver systemd[1]: Job pending for unit, delaying automatic restart. How do I diagnose what's wrong and get MySQL to start?

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• Executed PHP files are stale unitl "touched" (Symlinked NFS mount as web root)

  - by mmattax

  We have a PHP application that has 3 web servers (running Nginx and Apache). The web server's directory root are symlinked directories that point to an NFS mount. For example: web01 has an NFS mount at /data/webapp, which is symlinked to /home/webapp. Apache serves content from /home/webapp/www. We also use ACP for our PHP opcode cache. When we deploy code, we SCP an archive file to the NFS server and extract it. Since upgrading RedHat 6, when we deploy our code the webserver execute "stale" PHP files until touch is run on the PHP files. We thought that APC might be causing a problem, but the issue exists, even after clearing the opcode cache. Any ideas on how to diagnose why the stale PHP code is being executed?

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• SNMP keeps crashing

  - by jldugger

  We're using OpsView/Nagios to monitor our servers. We've added the SNMP service to all our servers and deployed the configuration via GPO, but one win2k3 server seems to have a problem; it crashes pretty regularly. The event log carries messages like: Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7034 Date: 6/11/2009 Time: 7:11:49 PM User: N/A Computer: HOSTNNAME Description: The SNMP Service service terminated unexpectedly. It has done this 2 time(s). and also Event Type: Error Event Source: Application Error Event Category: (100) Event ID: 1000 Date: 6/11/2009 Time: 7:11:18 PM User: N/A Computer: HOSTNAME Description: Faulting application snmp.exe, version 5.2.3790.3959, faulting module ntdll.dll, version 5.2.3790.3959, fault address 0x000417af. Now, I could probably set it to simply restart on crash in perpetuity, but I think it's better to fix problems like this. Is this a known problem? If not, what should I do to diagnose it?

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