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• Stuck GhostScript processes, how to debug?

  - by Jonathan

  Having a problem with Ghostscript processes that don't end. This does not happen often, probably once every 3 weeks we see this issue with 1-3 processes. Running CentOS 6.4 on a VPS from Rackspace. We use PrinceXML to generate PDFs which uses GhostScript to handle fonts. Here's an image of top: http://i.stack.imgur.com/J9D7D.jpg As you can see those two processes are using a lot of resources, I haven't killed them yet in hopes someone can help me diagnose. I'm a developer not a server admin so I have a basic knowledge of *nix but no clue on how to fix this. Installed strace and ran it on each process with the following command: strace -p 20619 -s 80 -o gs.txt Left it for 5m, gs.txt is empty? Thanks in advance!

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• Network on linux server is periodically down

  - by Fabian

  I have an old server running Fedora 4 that occasionally just stops responding via network for about an hour. This happens 1-2 times a week. Also no connection from the server itself to any other computer on the network is possible when it happens. The network settings and routes look fine. There are no unusual log messages and no unusual processes running at that time. If I restart the network or just do an ifconfig eth0 down & ifconfig eth0 up it works fine afterwards. I know that the server should be updated to a currently supported OS, but that is not really an easy option right now. Any ideas on how I could diagnose and fix that problem?

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• Install Base Transaction Error Troubleshooting

  - by LuciaC

  Oracle Installed Base is an item instance life cycle tracking application that facilitates enterprise-wide life cycle item management and tracking capability.In a typical process flow a sales order is created and shipped, this updates Inventory and creates a new item instance in Install Base (IB).  The Inventory update results in a record being placed in the SFM Event Queue.  If the record is successfully processed the IB tables are updated, if there is an error the record is placed in the csi_txn_errors table and the error needs to be resolved so that the IB instance can be created.It's extremely important to be proactive and monitor IB Transaction Errors regularly.  Errors cascade and can build up exponentially if not resolved. Due to this cascade effect, error records need to be considered as a whole and not individually; the root cause of any error needs to be resolved first and this may result in the subsequent errors resolving themselves. Install Base Transaction Error Diagnostic Program In the past the IBtxnerr.sql script was used to diagnose transaction errors, this is now replaced by an enhanced concurrent program version of the script. See the following note for details of how to download, install and run the concurrent program as well as details of how to interpret the results: Doc ID 1501025.1 - Install Base Transaction Error Diagnostic Program  The program provides comprehensive information about the errors found as well as links to known knowledge articles which can help to resolve the specific error. Troubleshooting Watch the replay of the 'EBS CRM: 11i and R12 Transaction Error Troubleshooting - an Overview' webcast or download the presentation PDF (go to Doc ID 1455786.1 and click on 'Archived 2011' tab).  The webcast and PDF include more information, including SQL statements that you can use to identify errors and their sources as well as recommended setup and troubleshooting tips. Refer to these notes for comprehensive information: Doc ID 1275326.1: E-Business Oracle Install Base Product Information Center Doc ID 1289858.1: Install Base Transaction Errors Master Repository Doc ID: 577978.1: Troubleshooting Install Base Errors in the Transaction Errors Processing Form  Don't forget your Install Base Community where you can ask questions to help you resolve your IB transaction errors.

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• Intuitive view of what's using the hard drive so much on Windows 7?

  - by Aren Cambre

  Sometimes my hard drive usage is near 100%, and I have no idea what is causing it. Are there any utilities that can help diagnose excessive hard drive usage and have as intuitive of an interface as Task Manager's Processes tab, which I can sort by CPU usage? I am aware of using procmon, of adding columns to Task Manager's Processes tab like I/O Read Bytes and I/O Write Bytes, and using Resource Monitor's Disk tab. Too often, these don't give me useful information or clearly identify a single process that is hogging the disk.

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• How do I use the Microsoft IIS Diagnostics Toolkit to troubleshoot my problems?

  - by smartdirt

  I have downloaded the [IIS Diagnostics Toolkit (x86)][1] [1]: http://www.microsoft.com/downloads/en/details.aspx?familyid=9bfa49bc-376b-4a54-95aa-73c9156706e7&displaylang=en and I was wondering how to use it. I'm not a system admin just a developer trying to work my way around a strange problem. I have an iis server running php(not my choice) and every once in a while the application will not allow anyone to log in and then a little while later it just starts working again. I look in the event viewer and don't see anything and the iis logs are no help either. I read somewhere about someone using the the toolkit to diagnose there problem. I just need a little guidance on how to use this tool. Thanks.

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• X won't start, root filesystem mounted read only

  - by TK Kocheran

  I just experienced a very strange and puzzling problem on my machine that I can't seem to get sorted out. I was running Windows on a second partition, and everything was working great. I then went to restart into Linux, and noticed that X wouldn't start. Everything was displayed in super-low resolution, so I tried reinstalling my NVIDIA driver. I started seeing all of these I/O error problems, so I figured that my SSD was bad. After a bit more playing around, I ran fsck on the drive when mounted from a startup disk as well as badsectors and everything looked great. The SMART drive tests all passed and again, everything was looking good, so I rebooted again and still, no joy. I started then getting some weird USB errors, so I followed someone's advice and unplugged my computer's power supply, then started back up again and my graphics looked a lot better in the BIOS and in the boot logo, but X still wouldn't start. I then found out that my main boot drive was being mounted read-only for some reason. What's going wrong? I've done some pretty extensive tests on the SSD from a startup disk such as writing massive files, reading big files, running filesystem checks on the entire disk, and everything is looking great, until I try to boot. Whenever I try installing the drivers with apt-get, I get a ton of ata error messages looking like this: How can I diagnose what's going wrong and fix it so I can get back to work?

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• Hyper-V CPU Utilization, Good Tools?

  - by yzorg

  I just learned a ton from this post: Host CPU% doesn't include child VM CPU%, specifically I learned that both the 'host OS' and 'child VM' are siblings within the HyperVisor layer. Are there good utilities for 'watching' the total CPU and other resource counters at the HyperVisor (hardware) layer? I know perfmon (watching special Hyper-V CPU counters) is the standard answer, but I've stayed away from perfmon for ad-hoc monitoring. Is there a good OSS or free tools to 'watch' the resource utilization as I create multiple new VMs running on the server? I'm a developer, so if there aren't any good UI tools to surface this data I'd consider creating one, but only if needed. P.S. My specific scenario is I'm creating new web, SQL and back-end server VMs for new Windows 8 Server and SQL 2012 (entire application stack). I need to monitor them for utilization and know when I need to grow beyond 1 host (I'll need to split the VMs into separate hosts as I hit hardware limits of the 1st host, and diagnose problems).

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• How to analyze a wifi network with many devices

  - by Caveatrob

  My friend has a wifi network with an x-box, a wii, a playstation, and two nintendo portables. She's also got 2-3 PC's and a network printer. She's got a wifi repeater as well. She claims that she didn't have any issues for months with everything working together, and suddenly everything stopped disconnecting. I haven't been over there yet - wanted to figure out the best way to diagnose the thing. I asked her to send me the stats on the booster and the modem, etc: The booster is Netgear serial #2ac2195506b95 The modem is Cisco Linksys e1500 #10910c12129103 We have a sprint router thru centurylink and they said it is working fine 660 series

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• Windows7 + Dell D830 = frequent blue screens

  - by Mulone

  I'm using Windows 7 on a Dell laptop (Latitude D380). The laptop used to be incredibly stable on Windows XP, but now I experience frequent blue screens (with a message saying "MEMORY DUMP") when I open a lot of applications concurrently. Is there a way to diagnose the issue and track it down? It could be some incompatible drivers or application. I checked the folder C:\Windows\Minidump and I found some files. THen I tried to open them and they disappeared. Any hints?

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• Apache crashing at random intervals. Can not find a reason in log files

  - by Nick Downton

  We are having an issue with a VPS running plesk 9.5 on ubuntu 8.04 At seemingly random intervals Apache will disappear and needs to be started manually. I have checked the apache error log, /var/log/messages, individual virtual host apache error files and cannot find anything that coincides with the time of the failure. dmesg is empty which is a bit odd. We have also had the psa service go down for no apparent reason but apache stay up. I'm at a loss to diagnose this really because all the log files I can find do not point to any issues. Are there any others I can look at? Memory usage sits at about 55% (out of 400mb) and it isn't a particularly high trafficed server. Any pointers as to where else I can find out what is going on would be very much appreciated. Nick

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• Couldn't pass the signin screen on ubuntu

  - by Amokrane

  I have an issue here with my computer using ubuntu 10.10 on a 64 bits machine. When I start it, I have the login screen, I enter my credentials but instead of starting the session it reloads the login screen again. I checked the disc using fsck and it seems clean. How should I proceed to diagnose and repair this issue? Thanks! [Edit] I went to the log files, this is what I got: auth.log pam_unix (gdm:session): session opened for user amokrane by (uid=0) pam_ck_connector (gdm:session): nox11 mode, ignoring PAM_TTY :0 pam_unix (gdm:session) :session closed for user amokrane messages.log No ACPI video bus found I also took a shot with my camera of the black screen that appears between the two login screens, it says something like: fsck from util-linux-ng 2.17.2 /dev/sdc4 : propre, xxxx files, xxxx blocs Starting AppArmor profiles Skipping profiles in /etc/apparmor.d/disable: usr.bin.firefox Setting sensors limits Starting postgreSQL ... /var/log/Xorg.0.log [ 25.375] (II) intel(0): Modeline "1920x1080"x60.0 172.80 ... [ 28.850] (II) Power Button: Close [ 28.850] (II) UnloadModule: "evdev" [ 29.910] (II) Power Button: Close [ 28.910] (II) UnloadModule: "evdev" [ 28.941] (II) AT Translated Set 2 keyboard: Close [ 29.000] (II) ImPS/2 Generic Wheel Mouse: Close [ 29.000] (II) UnloadModule: "evdev" [ 29.039] ddxSigGiveUp: Closing log Update I tried the following: Ctrl-Alt-F1 on the login screen (to runt the console). sudo pkill startx sudo rm /tmp/.X0-locl startx But it tells me that the x server is already running.

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• Computer suddenly won't boot - stops at a flashing prompt

  - by Dave M G

  I have been running Ubuntu on my computer for a long time, and I have been using 11.10 since it became available in October. Suddenly, this morning, when I rebooted, the computer would not reach the log in screen. I go through the standard POST boot sequence, and I also get a splash screen for my Nvidia graphics card, so at least most of the hardware seems to be working. After that, all I get is a flashing text prompt - one blinking white underline character on a screen that is otherwise completely blank. I don't think it is even reaching GRUB. No key input is possible. I have tried various key combinations to try and initiate some kind of interface, be it command line or anything else. The only key combination that works is [CTRL]+[ALT]+[Delete] to reboot. I realize this is likely to be a hardware problem, but it could be an Ubuntu problem(?), so I'm hoping for a specific set of troubleshooting steps so I can diagnose and repair this issue. My current suspicion is that one of the drives in my 2 disk software RAID has failed (even though they should be too new for that). However, this computer is critical to my work, so I'd like to invite advice on any possibilities so as to waste as little time as possible in fixing this machine.

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• some keys don't appear in xev

  - by sazary

  i can't change my screen brightness by pressing brightness keys on the keyboard, but they change through /sys/class/backlight/acpi_video0/brightness. so i started to diagnose the issue, ran xev and trying to see what happens when i press Fn+F5 or Fn+F6 which are brightness controls, and xev didn't show anything. i must note that it notifies my when i press volume controls, for example. are F5 and F6 keys working? yes, but not when i press them with Fn key. do i have any entry in xmodmap for brightness? yes: keycode 232 = XF86MonBrightnessDown NoSymbol XF86MonBrightnessDown keycode 233 = XF86MonBrightnessUp NoSymbol XF86MonBrightnessUp what's happening? and what should i do to correct it? i'm using vaio s series laptop with kubuntu precise on it. thanx ;)

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• Blank screen after grub menu

  - by Tim

  I just rebooted an Ubuntu Server 10.04. After choosing boot options in the grub menu, though, it just displays a black screen with the blinking white underscore in the upper-left corner. The machine has had (hardware) trouble with networking before, but the problem remains after 10 minutes, so I don't think it's the problem now. Booting into recovery mode or using earlier kernels yields the same problem. This also happens if I boot from another hard-drive. I haven't yet tried to boot from CD as the machine lacks a CD reader. How should I diagnose the problem? Update: My boot options are: recordfail insmod ext2 set root='(hd0,1)' search --no-floppy --fs-uuid --set 567[redacted] linux /boot/vmlinuz-2.6.32-29-generic root=UUID=567[redacted] ro quiet splash initrd /boot/initrd.img-2.6.32-29-generic Update: Also, I cannot access the virtual terminals (ctrl+alt+Fn).

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• how to figure out why sites on my server aren't loading

  - by Derek

  I seem to randomly receive "page cannot load, cannot connect to server" errors for sites on one of my servers. when this happens, it seems to only happen on certain IPs or IP ranges at a time. I say this because while I'll get the error from my home laptop I'll be able to access the site fine from my work computer or from an offsite VPS. DNS records should already be fully propagated as these records were updated months ago. I have no idea how to diagnose what's going on. Is there a tool in cpanel or outside on the web that can help me figure out what's going on?

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• Server responses "bus error" to every command

  - by Temnovit

  I have a linux machine dedicated to MySQL server with a pretty high load. Today I woke up and was terrified to see, that database server is down. I could connect to it via SSH, but it was responding with bus error to each and every command. [root@r1304 home]# ls Bus error [root@r1304 home]# tail /var/log/messages Bus error [root@r1304 home]# reboot Bus error [root@r1304 home]# free -m Bus error [root@r1304 home]# chkdisk Bus error I went to Data Center and did a hard reset, which seemed to help, but after a half an hour situation reapeated and now I can't even connet via SSH anymore. Any ideas what this could be? how to diagnose such a problem and what are possible fixes? Server has 32 GB RAM, 2xSSD drives with software RAID UPDATE According to Zabbix, when MySQL died, number of processes stated to increase drammaticaly, until I did a hard reset. What could those be? Number of processes

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• Windows Server 2008 is stuck at "configuring updates - stage 3 of 3 - 0% complete"

  - by Chris

  This has happened the last two times I've done updates to this system, and I really have no idea what is going on. It is installing a only a month's worth of updates. It only responds to ping and no services are up, so I can't view the system remotely (I have to hook up a monitor to see this message). In the past I've just restarted the system at this point and it eventually finishes updating. I want to know what I can do to avoid this situation, how to diagnose what is going on, and how to get any kind of remote access during the updates. Edit: I can start the machine in safe mode (where I did nothing but backup some files). I restarted and it no longer tries to do a windows update, just goes to the desktop where everything seems extremely broken. I can click on some things, but not launch most programs. I guess all I can do at this point is do a system restore or something.

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• Grub hangs intermittently on "Starting Up..."

  - by Griffo

  Hi all, I've had this problem for a while now. My linux server is set to wake-on-lan but occasionally it halts at Grubs "Starting Up..." and goes no further. This is not due to additional hardware being attached such as a flash drive or anything as I never plug anything into it. It may boot perfectly 40 times in a row and then hit this issue. Sometimes it gets the issue a couple of times in quick succession and doesn't happen for ages again. I'm not sure how to diagnose it since it doesn't seem to be reproducible. Any help much appreciated. Thanks

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• Super slow time machine backup on my mac

  - by lowellk

  I just got a new 2TB drive which I'm trying to use as a time machine drive for my mac which has a 1TB drive. On my first time trying to back it up, I'm getting terrible throughput, not even 1GB per day (it's been running for 36 hours now). I erased the disk and tried to copy a large file to it and got the same slow speed. What can I do to diagnose this? Are there any tools which can inspect the disk and tell me if it's messed up? Thanks!

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• Ubuntu: nautilus cannot browse samba shares

  - by Alexey Pilipchuk

  Got a problem with browsing samba shares with nautilus in ubuntu i can see workgroups but cannot go any deeper. On the other hand i can use smbclient and mount samba shares from command line. Also i can browse ubuntu shares from windows but not vise versa. So i suspect it is nautilus problem. Moreover it has never been working for me since very first ubuntu i used. Systems i tryed to browse shares on: Ubuntu 8-12 Windows Xp 7 Dune HD Max Could someone provide me with ideas how to diagnose this issue? Or describe how network browsing is implemented in nautilus Thanx in advance

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• PC reboots regularly

  - by Bob

  Windows XP RAID 5 drives Intel Dual Core processor 2 GB Ram I am running a processor temperature monitor. It does not appear to be overheating. I do not have virus. The PC freezes and reboots. I do not think it is software related, because it will reboot if it is doing nothing. Could it be the power supply? Might i need to replace it? How do I diagnose this? Is this the kind of question that is appropriate here? I am not sure.

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• How to fix Black screen?

  - by stupidwhiteguy

  so I recently had my question deleted and merged into a standard how to for blank screens. I am relatively new to This type of computer work and i don't understand the steps nessary to diagnose my problem well enough to solve it so this help full how to has me feeling helpless I can use Ctrl + Alt +F1 and log in So how do I use sudo commands to fix the blank screen on my old dell? sudo lsoci -nn tells me my video card is a ATI rage 128 pro ultra tf /var/log/Xorg.0.log tells me Permission denied that is all i get Sudo apt-get install --reinstall unity tried thay also have also tried Apt-get update and upgrade Please dont close this question without providing an actual answer or if you think it is an exact duplicate provide a solution that worked for that question. I see a lot of these questions as closed and there is no real answer given I will try any solutions available and report results so that others can also solve problems not be overwhelmed by overly broad troubleshooting guides that do nothing to help solve specific issues The nomodeset change from quiet splash also yields no results on reboot I still get a blank screen this screen still has contorl alt f1 abilities but that is it contorl alt f8 causes blinking cursor and F7 gets a crazy flash with green and blue then blank screen Contorl alt f1 a log in prompt in text only when run in recovery mode with failsafe graphics its says the syestem is running in low graphics mode your screen graphics card and input device settings could not be detected correctly. You will need to configure these your self how do i do that? I got this /var/log/failsafeX-backup-120909200641.tar as the location of my log files but i have no idea how to axcess sounds work in blank screen also screen responds or flashes after log in is typed and password entered really any help is good I don't even know where to start I believe 12.04 is installed and functioning but i don't think I can see it at the end of the error log it says error setting mtrr (base= oxf0000000, size= 0x01000000, type=1) inappropriate ioctl for device(25) i have tried to provide as much info as I understand how to provide

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• Can't Open Up Event Viewer

  - by Erik W

  I just installed a large backlog of Windows Updates (I have Windows 7 Ultimate 64-bit) and now a handful of programs are acting strangely (not opening, crashing, etc) I went to try to diagnose the program using the Event Viewer, but when I open it up I get the error "Microsoft Management Console has Stopped Working" immediately after I double-click on the icon. Is there any way for me to figure out what is going wrong? I have another Windows 7 PC, that I tried to remotely view the logs from, but I got the error "The RPC Server is Unavailable". I'd like to start up the service, but oh wait, I can't open anything in the "Administrative Tools". I'd like not to re-install Windows, as I had just done so a couple months ago after a Windows Update jacked up my graphics card drivers.

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• Why are my log in times taking so long in Linux?

  - by Jamie

  In recent weeks, login times on my Ubuntu server have started timing out; both through SSH and the local command line console. Examination of the /var/auth.log yields nothing interesting. How can I diagnose long log in times on my Ubuntu server? I should mention, also, that no updates have been performed since the problem has started, and that the /, /boot/ and /usr/ file systems are mounted as readonly. [Edit] This is a stand alone machine, so it doesn't authenticate with Active Directory, LDAP etc. Also, the login prompt is responsive, as is the password prompt. Upon typing the password then CR, I'll timeout. After four a five tries, I will be able to login, although I'm worried this will start taking longer.

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• Ubuntu 9.10 Dowload Speed Very Slow

  - by Don

  I'm running Ubuntu 9.10 desktop and I'm new to the Linux world, so bear with me. I'm on a corporate network of 3 T1s shared across 50-60 users. I typically get about 300 KB/sec for downloads, but for whatever reason, the Linux box will start out in that range, then drop to less than 1KB/Sec sometimes. Doesn't seen to matter where I'm downloading from. Right now I'm trying to get Eclipse for PHP and it's running at 3-6KB/sec. Getting the updates for the system will also drop to very slow rates. Our IT person has set up the machine to get the same 10.0.0.x address when it starts, and moved this IP to bypass our Proxy/Firewall going out, so that shouldn't be the issue. Can anyone recommend something I can try to better diagnose the problem. Again, I'm new to the Linux world and the hardware/OS setup side in general (coming form more of a coding background). Thanks for any advice.

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