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• SQLAuthority News – Featuring in Call Me Maybe The Developer Way – Pluralsight Video

  - by pinaldave

  Is SQL boring? Not at all. SQL is fun – one has to know how to maximize the fun while working with SQL Server. Earlier I was invited to participate in the video Pluralsight. I am sure all of you know that I have authored 3 SQL Server Learning courses with Pluralsight – 1) SQL Server Q and A 2) SQL Server Performance Tuning and 3) SQL Server Indexing. Before I say anything I suggest all of you watch the following video. Make sure that you pay special attention after 0 minute and 36 seconds. What I can say about this. I am just fortunate to be part of the history in the making. There are more than 53 super cool celebrities in this video. In this just over 3 minute video there are so many story lines. I must congratulate director Megan and creative assistant Mari for excellent work. There are so many fun moments in this small video. Let me list my top five moments. @John_Papa ‘s dance at second 14 @julielerman playing with cute doggy The RACE between @josepheames and @bruthafish – the end is hilarious The black belt moment by @boedie @stwool relaxing on something strange! Well, this is indeed a great short film. This video demonstrates how cool is the culture of Pluralsight and how fun loving they are. A good organization provides an environment to its employees and partners to have maximum fun while they all become part of the success story. Hats off to Aaron Skonnard for producing this fun loving video. Well, after listening to this song for multiple times, I decided to give a call to Pluralsight. If you want, you can call them at +1 (801) 784-9032 or send an email to james-cole at pluralsight.com . What are your top five favorite moments? List it in comments and you may win Pluralsight subscription. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: About Me, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Missing Indexes DMV Report, 3 billion Impact!

  - by Tara Kizer

  We’ve been having some major performance issues with one of the applications that I support.  The database is on SQL Server 2005 and is about 150GB in size.  We’ve identified a couple of issues already on the database side.  The first issue is that some query (or maybe several queries) is getting a bad execution plan at some point in time during the day.  When it occurs, database performance comes to a grinding halt.  We know it’s a bad execution plan as running DBCC FREEPROCCACHE immediately resolves the problem system-wide.  As we have not yet identified the problematic query, we’ve put a temporary solution in place that frees the procedure cache on an hourly basis via a SQL Agent job.  This is not ideal, but it is getting us through the day without a major problem.  We are actively working on identifying the problematic query and hope to disable the SQL Agent job soon. Earlier this week, we had a major slowdown for one of the processes of this application.  I was unable to find any database performance issues, but I continued to investigate it.  One of things that I typically do when investigating database performance issues is run the “Missing Indexes DMV Report” (that’s what I call it at least).  When analyzing the output of that report, I immediately dismiss anything under 1 million “Impact” as I want to target the “low-hanging fruit” initially.  When I ran the report earlier this week, I was shocked to find a suggested index with an impact of over 3 billion! Do I win a prize for the highest impact?  Has anyone seen a value higher than mine?  My exact value was 3154284120.67765. The performance issue from earlier this week ended up being an application problem, but it also brought to light a much needed index.  I had previously seen this index come up in that report but always with a much lower impact.  I had never considered it as the index’s selectivity is very low.  It’s a composite index with three columns.  The first column is not selective, the first two columns are not selective, and the three columns together are not selective.  In fact, no matter how I order it, the index will not be selective at all.  I briefly discussed this with Kimberly Tripp, and she said that this was okay for covering indexes.  Selectivity is irrelevant for a covering index.  She indicated that she’s even created indexes with gender as the first column in the index.  I’ve got lots to learn still!

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• Ubuntu 12.04 can't detect internal mobile broadband (Gobi 2000)

  - by Anega

  Hi I have been trying Ubuntu to detect and connect using the buit in mobile broadband capability in my HP 110 netbook but until now nothing seems to work Output of lspci command: 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e2) 00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 02) 00:1f.2 SATA controller: Intel Corporation 82801GBM/GHM (ICH7-M Family) SATA Controller [AHCI mode] (rev 02) 01:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g LP-PHY (rev 01) 02:00.0 Ethernet controller: Atheros Communications Inc. AR8132 Fast Ethernet (rev c0) Output of lsusb command: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 002: ID 1fea:0008 Bus 005 Device 002: ID 03f0:2a1d Hewlett-Packard Bus 001 Device 005: ID 03f0:241d Hewlett-Packard Gobi 2000 Wireless Modem (QDL mode) So far I have been trying what is intended on several pages, trying to update firmware using wine and then moving .mda or whatever files the update package GobiInstaller.mdi throws out. The results are always the same: After running Output of wine msiexec /a GobiInstaller.msi /qb TARGETDIR="c:\temp" fixme:advapi:GetCurrentHwProfileA (0x33fba8) semi-stub fixme:heap:HeapSetInformation (nil) 1 (nil) 0 fixme:win:RegisterDeviceNotificationA (hwnd=0x13e250, filter=0xf7e984,flags=0x00000001) returns a fake device notification handle! fixme:heap:HeapSetInformation (nil) 1 (nil) 0 fixme:heap:HeapSetInformation (nil) 1 (nil) 0 fixme:advapi:RegisterEventSourceW ((null),L"Bonjour Service"): stub fixme:advapi:ReportEventA (0xcafe4242,0x0004,0x0000,0x00000064, (nil),0x0001,0x00000000,0x79e58c,(nil)): stub fixme:advapi:ReportEventW (0xcafe4242,0x0004,0x0000,0x00000064, (nil),0x0001,0x00000000,0x12e6d0,(nil)): stub fixme:winsock:WSAIoctl WS_SIO_UDP_CONNRESET stub fixme:winsock:WSAIoctl -> SIO_ADDRESS_LIST_CHANGE request: stub fixme:iphlpapi:DeleteIpForwardEntry (pRoute 0x79e920): stub fixme:iphlpapi:CreateIpForwardEntry (pRoute 0x79e958): stub fixme:advapi:ReportEventA (0xcafe4242,0x0004,0x0000,0x00000064, (nil),0x0001,0x00000000,0x79e58c,(nil)): stub fixme:advapi:ReportEventW (0xcafe4242,0x0004,0x0000,0x00000064, (nil),0x0001,0x00000000,0x12e6d0,(nil)): stub fixme:service:EnumServicesStatusW resume handle not supported fixme:service:EnumServicesStatusW resume handle not supported fixme:advapi:ReportEventA (0xcafe4242,0x0004,0x0000,0x00000064,(nil),0x0001,0x00000000,0x79e58c,(nil)): stub fixme:advapi:ReportEventW (0xcafe4242,0x0004,0x0000,0x00000064, (nil),0x0001,0x00000000,0x12e6d0,(nil)): stub fixme:netapi32:NetGetJoinInformation Semi-stub (null) 0x79e644 0x79e63c fixme:winsock:WSAIoctl WS_SIO_UDP_CONNRESET stub fixme:storage:create_storagefile Storage share mode not implemented. err:msi:ITERATE_Actions Execution halted, action L"_693CD41C_A4A2_4FA1_8888_FC56C9E6E13B" returned 1603 err:rpc:I_RpcGetBuffer no binding err:rpc:I_RpcGetBuffer no binding andres@andres-HP-Mini-110-1100:~/.wine/drive_c/Qualcomm$ fixme:advapi:ReportEventA (0xcafe4242,0x0004,0x0000,0x00000064,(nil),0x0001,0x00000000,0x79e588,(nil)): stub fixme:advapi:ReportEventW (0xcafe4242,0x0004,0x0000,0x00000064, (nil),0x0001,0x00000000,0x12e6d0,(nil)): stub And creates 2 empty folders, I have been trying hard and I am not sure if I am doing it the way it should be. Thanks

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• Windows Azure Diagnostics: Next to Useless?

  - by Your DisplayName here!

  To quote my good friend Christian: “Tracing is probably one of the most discussed topics in the Windows Azure world. Not because it is freaking cool – but because it can be very tedious and partly massively counter-intuitive.” <rant> The .NET Framework has this wonderful facility called TraceSource. You define a named trace and route that to a configurable listener. This gives you a lot of flexibility – you can create a single trace file – or multiple ones. There is even nice tooling around that. SvcTraceViewer from the SDK let’s you open the XML trace files – you can filter and sort by trace source and event type, aggreate multiple files…blablabla. Just what you would expect from a decent tracing infrastructure. Now comes Windows Azure. I was already were grateful that starting with the SDK 1.2 we finally had a way to do tracing and diagnostics in the cloud (kudos!). But the way the Azure DiagnosticMonitor is currently implemented – could be called flawed. The Azure SDK provides a DiagnosticsMonitorTraceListener – which is the right way to go. The only problem is, that way this works is, that all traces (from all sources) get written to an ETW trace. Then the DiagMon listens to these traces and copies them periodically to your storage account. So far so good. But guess what happens to your nice trace files: the trace source names get “lost”. They appear in your message text at the end. So much for filtering and sorting and aggregating (regex #fail or #win??). Every trace line becomes an entry in a Azure Storage Table – the svclog format is gone. So much for the existing tooling. To solve that problem, one workaround was to write your own trace listener (!) that creates svclog files inside of local storage and use the DiagMon to copy those. Christian has a blog post about that. OK done that. Now it turns out that this mechanism does not work anymore in 1.3 with FullIIS (see here). Quoting: “Some IIS 7.0 logs not collected due to permissions issues...The root cause to both of these issues is the permissions on the log files.” And the workaround: “To read the files yourself, log on to the instance with a remote desktop connection.” Now then have fun with your multi-instance deployments…. </rant>

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• How To Completely Disable Subtitles in VLC

  - by The Geek

  If you watch a lot of videos using VLC, you might have noticed that it enables subtitles by default if they are there, which can be pretty annoying at times. Here’s the quick tip to disable them entirely. Of course, you can always turn them back on if you want on an individual video basis. Disable Subtitles Head into the VLC preferences, and then click the All button at the bottom of the screen. On the left-hand side, choose Video –> Subtitles/OSD, and then uncheck the boxes for “Autodetect subtitle files”, Enable sub-pictures, and On Screen Display. That should do it, unless the subtitles are forced in the video for some reason. Note: Certain video formats like MKV can sometimes have subtitles enabled even though there isn’t a separate subtitles file. This is why you need to remove “Enable sub-pictures” as well, which totally disables the on-screen text. You can choose to only uncheck the autodetecting of subtitles instead if you’d prefer. And of course, you can simply right-click on the video, head to Video –> Subtitles Track and then choose the subtitles if you still wanted them. Note: this only works if the “enable sub-pictures” option is still enabled. And thus ends the tale of disabling those fracking subtitles. Starbuck approves. Similar Articles Productive Geek Tips You Really Want to Completely Disable Tabs in Firefox?Disable ProFTP on CentOSDisable Notification Balloons in XPHow To (Really) Completely Disable UAC on Windows 7Disable User Account Control (UAC) the Easy Way on Win 7 or Vista TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Quickly Schedule Meetings With NeedtoMeet Share Flickr Photos On Facebook Automatically Are You Blocked On Gtalk? Find out Discover Latest Android Apps On AppBrain The Ultimate Guide For YouTube Lovers Will it Blend? iPad Edition

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• ArchBeat Link-o-Rama for 2012-06-06

  - by Bob Rhubart

  Creating an Oracle Endeca Information Discovery 2.3 Application Part 3 : Creating the User Interface | Mark Rittman Oracle ACE Director Mark Rittman continues his article series. WebLogic Advisor WebCasts on-demand A series of videos by WebLogic experts, available to those with access to support.oracle.com. Integrating OBIEE 11g into Weblogic’s SAML SSO | Andre Correa A-Team blogger Andre Correa illustrates a transient federation scenario. InfoQ: Cloud 2017: Cloud Architectures in 5 Years Andrew Phillips, Mark Holdsworth, Martijn Verburg, Patrick Debois, and Richard Davies review the evolution of cloud computing so far and look five years into the future. Call for Nominations: Oracle Fusion Middleware Innovation Awards 2012 - Win a free pass to #OOW12 These awards honor customers for their cutting-edge solutions using Oracle Fusion Middleware. Either a customer, their partner, or an Oracle representative can submit the nomination form on behalf of the customer. Submission deadline: July 17. Winners receive a free pass to Oracle OpenWorld 2012 in San Francisco. SOA Analysis within the Department of Defense Architecture Framework (DoDAF) 2.0 – Part II | Dawit Lessanu The conclusion of Lessanu's two-part series for Service Technology Magazine. Driving from Business Architecture to Business Process Services | Hariharan V. Ganesarethinam "The perfect mixture of EA, SOA and BPM make enterprise IT highly agile so it can quickly accommodate dynamic business strategies, alignments and directions," says Ganesarethinam. "However, there should be a structured approach to drive enterprise architecture to service-oriented architecture and business processes." Book Review: Oracle Application Integration Architecture (AIA) Foundation Pack 11gR1: Essentials | Rajesh Raheja Rajesh Raheja reviews the new AIA book from Packt Publishing. ODTUG Kscope12 - June 24-28 - San Antonio, TX San Antonio, TX June 24-28, 2012 Kscope12, sponsored by ODTUG, is your home for Application Express, BI and Oracle EPM, Database Development, Fusion Middleware, and MySQL training by the best of the best! Oracle Enterprise Manager Ops Center 12c : Enterprise Controller High Availability (EC HA) | Mahesh Sharma Mahesh Sharma describes EC HA, looks at the prerequisites, and shares screen shots. The right way to transform your business via the cloud | David Linthicum A couple of quick tests will show you where you need to focus your transition efforts. Thought for the Day "Most software isn't designed. Rather, it emerges from the development team like a zombie emerging from a bubbling vat of Research and Development juice. When a discipline is hugging the ragged edge of technology, this might be expected, but most of today's software is comprised of mostly 'D' and very little 'R'." — Alan Cooper Source: softwarequotes.com

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• ArchBeat Link-o-Rama for 2012-06-07

  - by Bob Rhubart

  Exalogic Webcast Series: Rethink Your Business Application Deployment Strategy Learn best practices for simplifying IT operations while delivering the application performance that a business needs. These on-demand Sessions include: Faster and Easier: Deploying ERP Applications on Oracle Exalogic Redefining the CRM and E-Commerce Experience with Oracle Exalogic The Road to a Cloud-Enabled, Infinitely Elastic Application Infrastructure Virtualization at Oracle - Six Part Series Links to all six articles in the series by Matthias Pfuetzner and Detlef Drewanz, spanning SPARC and x86. WebCenter Content shared folders for clustering | Kyle Hatlestad A-Team blogger Kyle Hatlestad shares the details on "how the file systems should be split and what options are required." Eclipse DemoCamp - June 2012 - Redwood Shores, CA When: Wednesday, June 13, 2012. 6:00pm - 9:00pm Where: Oracle HQ - 10 Twin Dolphin Drive, Redwood Shores, CA Presentations: The evolution of Java persistence, Doug Clarke, EclipseLink Project Lead, Oracle Integrating BIRT into Applications, Ashwini Verma, Actuate Corporation Developing Rich ADF Applications with Java EE, Greg Stachnick, Oracle Leveraging OSGi In The Enterprise, Kamal Muralidharan, Lead Engineer, eBay NVIDIA® NsightTM Eclipse Edition, Goodwin (Tech lead - Visual tools), Eugene Ostroukhov (Senior engineer – Visual tools) BI Architecture Master Class for Partners - Oracle Architecture Unplugged When:June 21, 2012 Where: City Office, London, UK This workshop will be highly interactive and is aimed at Oracle OPN member partners who are IT Architects and BI+W specialists. This will be a highly interactive session and does not involve slide presentations or product feature details, it addresses IT-Architectural issues and considerations for the IT-Architect Community. Oracle Fusion Middleware Innovation Awards | Oracle Excellence Awards Share your use of Oracle Fusion Middleware solutions and how they help your organization drive business innovation. You just might win a free pass to Oracle Openworld 2012 in San Francisco. Deadline for submissions in July 17, 2012. Oracle Service Bus 11g: listing projects and services with WLST - part 1 | Michel Schildmeijer "For automating and repetitive purposes, as well for uniformity it's always good to have some scripting," says Michel Schildmeijer. Creating an Oracle Endeca Information Discovery 2.3 Application Part 3 : Creating the User Interface | Mark Rittman Oracle ACE Director Mark Rittman continues his article series. WebLogic Advisor WebCasts On-Demand A series of videos by WebLogic experts, available to those with access to support.oracle.com. Integrating OBIEE 11g into Weblogic’s SAML SSO | Andre Correa A-Team blogger Andre Correa illustrates a transient federation scenario. InfoQ: Cloud 2017: Cloud Architectures in 5 Years Andrew Phillips, Mark Holdsworth, Martijn Verburg, Patrick Debois, and Richard Davies review the evolution of cloud computing so far and look five years into the future. Thought for the Day "One cannot make an omelet without breaking eggs – but it is amazing how many eggs one can break without making a decent omelet." — Charles P. Issawi Source: softwarequotes.com

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• Will polishing my current project be a better learning experience than starting a new one?

  - by Alejandro Cámara

  I started programming many years ago. Now I'm trying to make games. I have read many recommendations to start cloning some well known games like galaga, tetris, arkanoid, etc. I have also read that I should go for the whole game (including menus, sound, score, etc.). Yesterday I finished the first complete version of my arkanoid clone. But it is far from over. I can still work on it for months (I program as a hobby in my free time) implementing a screen resolution switcher, remap of the control keys, power-ups falling from broken bricks, and a huge etc. But I do not want to be forever learning how to clone ONE game. I have the urge to get to the next clone in order to apply some design ideas I have come upon while developing this arkanoid clone (at the same time I am reading the GoF book and much source code from Ludum Dare 21 game contest). So the question is: Should I keep improving the arkanoid clone until it has all the features the original game had? or should I move to the next clone (there are almost infinite games to clone) and start mending the things I did wrong with the previous clone? This can be a very subjective question, so please restrain the answers to the most effective way to learn how to make my own games (not cloning someone ideas). Thank you! CLARIFICATION In order to clarify what I have implemented I make this list: Features implemented: Bouncing capabilities (the ball bounces on walls, on bricks, and on the bar). Sounds when bouncing on bricks and the bar, and when the player wins or loses. Basic title menu (new game and exit only). Also in-game menu and win/lose menus. Only three levels, but the map system is so easy I do not think it will teach me much (am I wrong?). Features not-implemented: Power-ups when breaking the bricks. Complex bricks (with more than one "hit point" and invincible). Better graphics (I am not really good at it). Programming polishing (use more intensively the design patterns). Here's a link to its (minimal) webpage: http://blog.acamara.es/piperine/ I kind of feel ashamed to show it, so please do not hit me too hard :-) My question was related to the not-implemented features. I wondered what was the fastest (optimal) path to learn. 1) implement the not-implemented features in this project which is getting big, or 2) make a new game which probably will teach me those lessons and new ones. ANSWER I choose @ashes999 answer because, in my case, I think I should polish more and try to "ship" the game. I think all the other answers are also important to bear in mind, so if you came here having the same question, before taking a rush decision read all the discussion. Thank you all!

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• Are You an IT Geek? Why Not Write for How-To Geek?

  - by The Geek

  Are you a geek in the IT field that wants to share your skills with the world? We’re looking for an experienced Sysadmin / IT Admin / Webmaster geek with writing skills that wants to join our team on a part-time basis. Please apply if you have the following qualities: You must be a geek at heart, willing to try and make the boring world of IT sound glamorous and sexy. If that’s not possible, at least be willing to share your wisdom and skills to help other IT geeks save time and become better at what they do. You must be able to write articles that are easy to understand. Either Windows or Linux writers are welcome to apply. You must be able to follow our style guide. You must be creative. You must generate ideas for articles on your own, and take suggestions like a pro. You’re ambitious, looking to build your skills and your name, and are prepared to work hard. If you aren’t willing to work hard, put some dedication and pride into your work, or aren’t really interested in the topic, this job might not be for you. We’re looking for serious individuals that want to grow with us, and as we grow, you’ll grow as well. How To Apply If you think this job is a good fit for you, send an email to [email protected] and include some background information about yourself, why you’d be a good fit, some topic areas you are familiar with, and hopefully some examples of your work. Bonus points if you have a ninja costume and a keyboard strapped to your back. Similar Articles Productive Geek Tips What Topics Should The How-To Geek Write About?Got Awesome Skills? Why Not Write for How-To Geek?Got Awesome Geek Skills? The How-To Geek is Looking for WritersAbout the GeekThe How-To Geek Bounty Program TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 QuicklyCode Provides Cheatsheets & Other Programming Stuff Download Free MP3s from Amazon Awe inspiring, inter-galactic theme (Win 7) Case Study – How to Optimize Popular Wordpress Sites Restore Hidden Updates in Windows 7 & Vista Iceland an Insurance Job?

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• Redgate ANTS Performance Profiler

  - by Jon Canning

  Seemingly forever I've been working on a business idea, it's a REST API delivering content to mobiles, and I've never really had much idea about its performance. Yes, I have a suite of unit tests and integration tests, but these only tell me that it works, not how well it works. I was also about to embark on a major refactor, swapping the database from MongoDB to RavenDB, and was curious to see if that impacted performance at all, so I needed a profiler that supported IIS Express that I can run my integration tests against, and Google gave me:   http://www.red-gate.com/supportcenter/content/ANTS_Performance_Profiler/help/7.4/app_iise   Excellent. Following the above guide an instance of IIS Express and is launched, as is Internet Explorer. The latter eventually becomes annoying, I would like to decide whether I want a browser opened, but thankfully the guide is wrong in that it can be closed and profiling will continue. So I ran my tests, stopped profiling, and was presented with a call tree listing the endpoints called and allowing me to drill down to the source code beneath.     Although useful and fascinating this wasn't what I was expecting to see, I was after the method timings from the entire test suite. Switching Show to Methods Grid presented me with a list of my methods, with the slowest lit up in red at the top. Marvellous.     I did find that if you switch to Methods Grid before Call tree has loaded, you do not get the red warnings.   StructureMap was very busy, and next on the list was a request filter that I didn't expect to be so overworked. Highlighting it, the source code was presented to me in the bottom window with timings and a nice red indicator to show me where to look. Oh horror, that reflection hack I put in months ago, I'd forgotten all about it. It was calling Validate<T>() which in turn was resolving a validator from StructureMap. Note to self, use //TODO: when leaving smelly code lying around.     Before refactoring, remember to Save Profile Results from the File menu. Annoyingly you are not prompted to save your results when exiting, and using Save Project will only leave you thankful that you have version control and can go back in time to run your tests again.   Having implemented StructureMap’s ForGenericType, I ran my tests again and:     Win, thankyou ANTS (What does ANTS stand for BTW?)   There's definitely room in my toolbox for a profiler; what started out as idle curiosity actually solved a potential problem. When presented with a new codebase I can see enormous benefit from getting an overview of the pipeline from the call tree before drilling into the code, and as a sanity check before release it gives a little more reassurance that you've done your best, and shows you exactly where to look if you haven’t.   Next I’m going to profile a load test.

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• Make Browsing Safer for Children in Google Chrome

  - by Asian Angel

  If you are worried about the websites that your children could accidentally visit while browsing, then you may want to have a look at the Kid Safe – LinkExtend extension for Google Chrome. Kid Safe – LinkExtend in Action Before going any further you may want to have a quick look at the options. Everything is enabled by default but it is recommended that you disable the “Allow entering unsafe sites Option”. For our first example we visited “chatroulette.com”. As you can see in the screenshot WOT and McAfee SiteAdvisor gave the website a “green rating” but when it came specifically to its’ level of appropriateness for children LinkExtend gave it a “yellow rating”. Our second example was “hotbabes.com”…obviously not a good website for any child to visit. You can see that the entire window area has been totally “blacked out” and the available information for this site from each of the six ratings sources. The “Toolbar Button” is also displaying a “red rating”… Notice the two links at the bottom of the ratings screen…both will be visible if the “Allow entering unsafe sites Option” is not disabled (see Options above). You can see the difference for the links at the bottom of the ratings screen if you have the “Allow entering unsafe sites Option” disabled. Definitely much much better… Clicking on the “Find Kids Sites Link” will navigate the tab to the Yahoo! Kids website. The extension will also place “ratings buttons” beside search results at Google. As you can see in the screenshot below not all of the results had information available for them at this time. But it is certainly a lot better than nothing at all when it comes to keeping your children safe. A close-up look at the ratings for one of the search results. Conclusion While no browser add-in makes for a perfect solution the Kid Safe – LinkExtend extension will definitely be a helpful addition to your family’s Chrome browser. Links Download the Kid Safe – LinkExtend extension (Google Chrome Extensions) Similar Articles Productive Geek Tips How to Make Google Chrome Your Default BrowserAccess Browsing History in Google Chrome the Easy WayFocused New Tabs Quick-Fix for Google ChromeVisually Browse Through Your Open Tabs in Google ChromeSubscribe to RSS Feeds in Chrome with a Single Click TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Awe inspiring, inter-galactic theme (Win 7) Case Study – How to Optimize Popular Wordpress Sites Restore Hidden Updates in Windows 7 & Vista Iceland an Insurance Job? Find Downloads and Add-ins for Outlook Recycle !

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• Wesquare (NL) helps major CG customer integrating Oracle Service Cloud (RightNow) with JDEdwards

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE When this well known, Italy based, CG player claimed that they needed a new CRM tool, Oracle partner WeSquare had a precise idea of what would be required, knowing that the customer was using JDEdwards as an ERP: they immediately thoughts about a solution that would help synchronizing the customer’s back-end system with the new CRM interface. The customer asked for presentations from three companies, including Oracle, and eventually selected Oracle Service Cloud (RightNow) with Alfa Sistemi (Oracle Platinum Partner) as a System Integrator supported by Wesquare (Oracle Gold partner specialized in RightNow). Synchronizing an On Premises ERP with a new SaaS based CRM platform could be seen as an uphill task, but WeSquare was determined, during the presales cycle, to prove that they had the skills and the attitude to make the difference. So, they rolled up their sleeves and got to it: five days of relentless work, missed lunches, and hours of brainstorming showed its result in the form of a new interface that works fabulously well with the JDEdwards ERP back-end and was successfully pitched by Oracle to the end-customer to win the deal! WeSquare took the occasion to learn that they can integrate Oracle Service Cloud (RightNow) with practically every other solution that a customer may run. As part of the project, WeSquare was also involved in different add-on’s development with the aim of enriching Oracle Service Cloud’s functionality. WeSquare is based in The Netherlands with an in-shore practice supported by off-shore teams in India. WeSquare can integrate and synchronize any application with RightNow. For more information, visit www.wesquare.nl or contact Wiebe Blankenberg (Managing Director) at +31 (0) 6 3632 1104 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Wrapping REST based Web Service

  - by PaulPerry

  I am designing a system that will be running online under Microsoft Windows Azure. One component is a REST based web service which will really be a wrapper (using proxy pattern) which calls the REST web services of a business partner, which has to do with BLOB storage (note: we are not using azure storage). The majority of the functionality will be taking a request, calling our partner web service, receiving the request and then passing that back to the client. There are a number of reasons for doing this, but one of the big ones is that we are going to support three clients: our desktop application (win and mac), mobile apps (iOS), and a web front end. Having a single API which we then send to our partner protects us if that partner ever changes. I want our service to support both JSON and XML for the data transfer format, JSON for web and probably XML for the desktop and mobile (we already have an XML parser in those products). Our partner also supports both of these formats. I was planning on using ASP.NET MVC 4 with the Web API. As I design this, the thing that concerns me is the static type checking of C#. What if the partner adds or removes elements from the data? We can probably defensively code for that, but I still feel some concern. Also, we have to do a fair amount of tedious coding, to setup our API and then to turn around and call our partner’s API. There probably is not much choice on it though. But, in the back of my mind I wonder if maybe a more dynamic language would be a better choice. I want to reach out and see if anybody has had to do this before, what technology solutions they have used to (I am not attached to this one, these days Azure can host other technologies), and if anybody who has done something like this can point out any issues that came up. Thanks! Researching the issue seems to only find solutions which focus on connecting a SOAP web service over a proxy server, and not what I am referring to here. Note: Cross posted (by suggestion) from http://stackoverflow.com/questions/11906802/wrapping-rest-based-web-service Thank you!

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• Driving Growth through Smarter Selling

  - by Samantha.Y. Ma

  With the proliferation of social media and mobile technologies, the world of selling and buying has drastically changed, as buyers now have access to more information than they did in the past. In fact, studies have shown that buyers complete 60 percent of the buying process before they even engage with a salesperson. The old models of selling no longer work effectively; and the new way of selling is driven by customer insights. To succeed, sales need to be proactive, not reactive. They need to engage with the customer early, sometimes even before the customer’s needs are fully understood. In fact, the best sales reps prescribe a solution that the customer doesn't even know they need, often by leveraging social media to listen, engage and collaborate with peers. And they fully tap into the power of analytics and data to drive results.  Let’s look at some stats regarding challenges facing sales today. According to recent studies, sales reps spend 78 percent of their time doing administrative things -- such as planning, searching for information, data entry -- and only 22 percent of the time actually selling. Furthermore, 40 percent of B2B sales reps miss their quota, and only 3 percent of companies can say with confidence that their forecasts are “always accurate.” How do you drive growth in this modern day and age? It's not just getting your sales teams to work harder; it's helping them work smarter and providing them with a solution they want to use, on the device(s) they already know, giving them critical insights and tools to be more productive, increase win rates, and close deals faster. Oracle Sales Cloud was designed to do exactly that. It enables smarter selling that allows reps to sell more, managers to know more, and companies to grow more.  Let’s face it—if all CRM solutions worked well, sales executives wouldn’t be having the same headaches as they had in the past. Join Oracle’s Thomas Kurian and Doug Clemmans on Tuesday, October 22 as they explain: • How today’s sales processes have rendered many CRM systems obsolete • The secrets to smarter selling, leveraging mobile, social, and big data • How Oracle Sales Cloud enables smarter selling—as proven by Oracle and its customers Take the first step down the path toward smarter selling. With Oracle Sales Cloud, reps sell more, managers know more, and companies grow more.

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• Big Companies Influence Retail in 2010

  - by David Dorf

  From a retail industry perspective, 2010 will go down as the year mobile went mainstream, the economy recovered from the crash, and Facebook surpassed Google as the most influential online property. While the economy certainly had the biggest impact on the retail industry, a few big companies also exerted influence. Here's a rundown and a look back at 2010: Apple -- Steve Jobs and company continued to lead the mobile pack. Consumers are using their iPhones to shop, retailers are using the iPod Touch for mobile checkout, and both are embracing the iPad as the next wave of technology. The Next Technology from Apple Mobile Platforms in Retail Apple Stores, Touch2Systems, and the iPad Google -- Not to be outdone, Google's Android platform grew faster than Apple's, plus they support QRCodes natively and will probably beat Apple to NFC. Google Checkout, Product Search, and Boutiques.com continue to impact the e-commerce scene. Google Leverages Like.com Facebook -- While the movie The Social Network certainly made Facebook a household name, Connect, Places, and seeing the "like" button all over the Web really pushed Facebook everywhere. 2010 set the foundations for f-commerce. Facebook Participatory Promotions Crowd Savers What's the value of a Facebook fan? Step Aside Google Leveraging Social Networks for Retail Social Shopping at Nine West Groupon -- This newcomer executed on a simple concept flawlessly, making them the fasted company to reach $1B in revenue. (See cool chart from Silicon Alley Insider.) Google's offer of $5-6B wasn't enough, so now they are raising an additional $1B in funding, presumably to buy-up all the copycats across the globe. Changing the Way We Shop Amazon -- As if leading the e-commerce charge wasn't enough, Amazon shook things up with their purchase of Woot and release of their Price Checker mobile app. They continue to push boundaries with Kindle, and don't seem worried about the iPad at all. You Can't Win on Price Amazon Looks at Your Social Graph eBay -- Acquiring Skype didn't exactly work out, but eBay's purchase of PayPal and RedLaser are driving the company forward. They are still a major force. Bump the Bill Oracle, SAP, HP, IBM, and Cisco left their marks on the retail industry as well with various acquisitions and CxO shake-ups. We'll just have to wait and see what 2011 brings next.

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• The Softer Side of Customer Experience

  - by Christina McKeon

  It’s election season in the U.S., and you know what that means. It means I stop by the recycling bin in my garage before entering the house with the contents of my mailbox. A couple of weeks ago, I was doing my usual direct mail purge when I came across a piece from The Container Store®. This piece would have gone straight to the recycling bin, but the title stopped me: Learn what WE STAND FOR! Under full disclaimer, I’m probably a “frequent flier” at The Container Store. One can never be too organized! Now, back to the direct mail piece. I opened it to discover that The Container Store has taken their customer experience beyond “a shopping experience that makes you smile” to giving customers more insight and transparency into how they feel about their employees, the vendors they partner with, and the communities they live in. The direct mail piece included several employees showcasing a skill, hobby or talent with their photo and a personal note that used one word to describe what these employees believe The Container Store stands for. I do not recall the last time I read through an entire piece of direct mail. But this time, I pored over all the comments and photos.  Summer, a salesperson, believes that one word is PASSION. Thomas in distribution center inventory systems chooses the word ACTION. The list goes on to include MATCHLESS, FUN, FAMILY, LOVE, and EMPOWERMENT. The Container Store is running a contest asking you to tell them what nonprofit organization you stand for. Anyone can submit their favorite nonprofit to win cash, products and services from The Container Store. Don’t forget about the softer side of customer experience. With many organizations working feverishly to transform their business into being more customer-centric, it’s easy to get caught up in processes and technology. Focusing on people and social responsibility often falls behind and becomes a lower priority. Keeping people and social responsibility at the forefront is crucial. Your customers will use your processes and technology, but they will see or hear your people and feel their passion. The latter is what they will remember most about your brand. I’m sure there are many other great examples of the softer side of customer experience. Please share your examples in the comments section.

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• Investment scheme for a PC game the project

  - by Alex Kamen

  Good day everyone, I am working on a PC game project that has 3 phases planned, micro, macro and mmo versions [if confused, see a brief description at the bottom]. I have found a potential investor for the micro version of the game, but naturally, he requested a detailed plan of how the game will pay back. And the problem is that micro version itself is not supposed to be monetized much, other than some ads and limited in-game currency utilization. The idea is that with this combat demo already at hand, it should be possible to get a really large enough investment (millions of dollars) and use it to pay back the initial small one (thousands of dollars) and take the project into macro phase, which will really make profit. This way, everybody is going to win, provided that I can deliver the end-product. Yet while I am confident of that both the conception of the macro and the real game-play of the micro versions are going to be appealing, I don’t know how to obtain any guarantee of that I will be able to get funded once I have the prototype ready. And without that, I won’t receive the funds for the prototype in the first place! To summarize, my question is: how to figure out my future possibilities of getting funded once I have combat demo out, basically “whom to write to and what”. Ideally, I would like some sort of a preliminary agreement with a game publisher, something that would basically state “If the developer provides the product in time and in quality corresponding to the specifications given, the publisher guarantees to allocate funds for distribution and further development, thereby acquiring the right to X part of all future profits”. Does this sound sane? It’s just that I don’t want to sell all of my rights out straight away by taking a big outside investment while the project is in such early stage. I would appreciate if you would share your thoughts on this kind of scheme, and be sure to ask questions as I am sure I must have forgotten to mention a ton of important things, like the fact that initial funds are going to be spent on outsourcing (living in Siberia is really just great). [here’s a brief outline of what each version will feature] [micro] 1) turn based tactical combat rules 2) character development 3) arena/tournament system [macro] 4) ai-ruled dynamic interactive worlds 5) global map adventuring 6) strategic rpg + god simulator gameplay [mmo] 7) Persistent worlds system 8) Social structures system (“guilds/clans”) 9) god-simulation on the mmo scale P.S. Obviously, these features are incremental, so that mmo version has all 9.

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• WHERE x = @x OR @x IS NULL

  - by steveh99999

  Every SQL DBA and developer should read the blog of MVP Erland Sommarskog – but particularly  his article on dynamic search conditions in T-SQL. I’ve linked above to his SQL 2005 article but his 2008 version is also a must-read. I seem to regularly come across uses of the SQL in the title above… Erland’s article explains in detail why this is inefficient, but I came across a nice example recently… A stored procedure contained the following code :- WHERE @Name is null or [Name] like @Name as a nonclustered index exists on the Name column, you might assume this would be handled efficiently by SQL Server. However, I got the following output from SET STATISTICS IO Table 'xxxxx'. Scan count 15, logical reads 47760, physical reads 9, read-ahead reads 13872, lob logical reads 0, lob physical reads 0, lob read-ahead reads 0. Note the high number of logical reads… After a bit of investigation, we found that @Name could never actually be set to NULL in this particular example. ie the @x IS NULL was spurious… So, we changed the call to WHERE  [Name] like @Name Now, how much more efficient is this code ? Table 'xxxxx'. Scan count 3, logical reads 24, physical reads 0, read-ahead reads 0, lob logical reads 0, lob physical reads 0, lob read-ahead reads 0 A nice easy win in this case…… a full index scan has been replaced by a significantly more efficient index seek. I managed to recreate the same behaviour on Adventureworks – here’s a quick query to demonstrate :- USE adventureworks SET STATISTICS IO ON DECLARE @id INT = 51721 SELECT * FROM Sales.SalesOrderDetail WHERE @id IS NULL OR salesorderid = @id SELECT * FROM Sales.SalesOrderDetail WHERE salesorderid = @id Take a look at the STATISTICS IO output and compare the actual query plans used to prove the impact of  WHERE @id IS NULL. And just to follow some of Erland’s advice – here’s how you could get similar performance if it was possible that @id could actually sometimes contain NULL. DECLARE @sql NVARCHAR(4000), @parameterlist NVARCHAR(4000) DECLARE @id INT = 51721 – or change to NULL to prove query is functionally correct SET @sql = 'SELECT * FROM Sales.SalesOrderDetail WHERE 1 = 1' IF @id IS NOT NULL SET @sql = @sql + ' AND salesorderid = @id' IF @id IS NULL SET @sql = @sql + ' AND salesorderid IS NULL' SET @parameterlist = '@id INT' EXEC sp_executesql @sql, @parameterlist,@id Sometimes I think we focus too much on hardware and SQL Server configuration – when really the answer is focus on writing efficient SQL.

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• WebLogic Silent Install 11.1.1.4 (WLS 10.3.4)

  - by john.graves(at)oracle.com

  This is just a quick note to remind myself of how incredibly easy it is to install the base products without the aid of a mouse! Note to Windoze users: Why?!?!  I’m only showing Linux examples in this blog so I encourage you to just say NO to win-no-z  install.sh !/bin/bash ./wls1034_oepe111161_linux32.bin -mode=silent -silent_xml=./silent.xml silent.xml <?xml version="1.0" encoding="UTF-8"?> <bea-installer> <input-fields> <data-value name="BEAHOME" value="/opt/app/wls10.3.4" /> <data-value name="WLS_INSTALL_DIR" value="/opt/app/wls10.3.4/wlserver_10.3" /> </input-fields> </bea-installer> .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } Note about Oracle_Home: Since all products are moving to a common WLS base, I simply use the WLS version as my Oracle Home.  In this case wls10.3.4.  Also, I keep my user_projects outside my Oracle_Home directory to keep things clean.  I typically use /opt/app/user_projects or a variation of that.

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• Got Samba, Got PyNeighbourhood but still no connection. What else do I need?

  - by Frank A

  I am sure I had already hit post before but then could only find it by backing through browser. Was it deleted? is the question too dumb, sorry that I do not know the right jargon just trying to get answers to my problem anyway have reworded stuff a bit This seems to be a number one requirement for lots of people and 2 months on from setting up my Ubuntu pc, I am still unable to get a lasting connection in either direction. Adding a windows pc to a network is so easy... just a few clicks and get on with using it all. Using all command approaches and modifying configuration files is hardly user friendly. Googling brings up thousands of solutions but mostly they are too techy or assume the user is fully aware of how to use Linux. I do realise that their must be a lot of flavours for connecting to networks. So far I have installed Samba and fiddled with its config file. The day I did all that it worked from XP to Ubuntu. When I came back two days later to transfer my data over it would not connect. Although the the share does show up in Windows (XP) My Network Places. Today I installed PyNeighbourhood and this shows the Ubuntu box and all of the shares I had created at some point on Ubuntu and it even shows this under the XP workgroup name. But instructions on setting the connection up seem to relate to an earlier version and nothing seems to work there either. (I unshared most of those test folders but they still show up her but that is another question. When I click on mount- I can only click on one on the Ubuntu machine, there is one with no name so I assume this to be my attempt to add one XP Shared drive using ipaddress, I get errors. (gksu:9767): Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap", (gksu:9767): Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap", (gksu:9767): Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap", (gksu:9767): Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap", mount error(6): No such device or address Refer to the mount.cifs(8) manual page (e.g. man mount.cifs) OK tried to find the manual referred to... only an old comment that manual would be produced for future versions. I saw in another thread that Winbind is needed as well or at least I assume as well? Totally lost again? Please help, what else needs to be installed to connect to win pcs on the network.

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• Powerful Lessons in Data from the Presidential Election

  - by Christina McKeon

  Now that we’ve had a few days to recover from the U.S. presidential election, it’s a good time to take a step back from politics and look for the customer experience lessons that we can take away. The most powerful lesson is that when you know more about your base, you will have an advantage over your competition. That advantage will translate into you winning and your competition losing. Michael Scherer of TIME was given access to Obama’s data analysts two days before the election. His account is documented in Inside the Secret World of the Data Crunchers Who Helped Obama Win. What we learned from Scherer’s inside view is how well Obama’s team did in getting the right data, analyzing it, and acting on it. This data team recognized how critical it was to break down data silos within the campaign. As Scherer noted, they created “a single system that merged information from pollsters, fundraisers, field workers, consumer databases, and social-media and mobile contacts with the main Democratic voter files in the swing states.” The Obama analysis was so meticulous that they knew which celebrity and which type of celebrity event would help them maximize campaign contributions. With a single system, their data models became more precise. They determined which messages were more successful with specific demographic groups and that who made the calls mattered. Data analysis also led to many other changes in Obama’s campaign including a new ad buying strategy, using social media and applications to tap into supporters’ friends, and using new social news sites. While we did not have that same inside view into Romney’s campaign, much of the post-mortem coverage indicates that Romney’s team did not have the right analysis. As Peter Hamby of CNN wrote in Analysis: Why Romney Lost, “Romney officials had modeled an electorate that looked something like a mix of 2004 and 2008….” That historical data did not account for the changing demographics in the U.S. Does your organization approach data like the Obama or Romney team? Do you really know your base? How well can you predict what is going to happen in your business? If you haven’t already put together a strategy and plan to know more, this week’s civics lesson is a powerful reason to do it sooner rather than later. Your competitors are probably thinking the same thing that you are!

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• Ubuntu 13.XX unable to mount USB HDD. Tried everything. I/O error boot sector/file system

  - by XaviGG

  I know that there are many posts related but none of them helped me. I will jump to the last test because it is the one that should work, but it does not. An external HDD with single partition slow NTFS formatted in Windows, empty and clean. Checked for errors, it tells that not errors where found. Moving to Ubutnu 13.04... Gparted throws the first error when trying to read the disk: Input/output error It appears as unknown the content of the disk. Unable to create partition table or format it, getting the same error when trying. If I try to mount it in the terminal it tells me the same, specifying that also there is an I/O error reading the boot sector. I have this problem since I upgraded (always with fresh install) to 13.04. I thought it will be solved by the 13.10 but it has the same behavior. I tried with two different HDD (HD and SSHD) that work perfectly in Windows 7. In 13.04 at least I got a trying of mounting where the icon of the drive started showing and disappearing until finally it disappeared. But now it doesn't even try. Possible causes: -The HDD was my old main HDD, so it had WIN,RECOVERY,SYSTEM,UBU,SWAP partitions. Maybe the way or place where the partition table is defined is not the best for an external HDD but I don't know a lot in that topic. I would appreciate a lot if someone can give me a guideline to convert one of these HDD in a working external HDD. No files to recover, nothing to care about. Just format completely the disk and be able to use it for storing backups without having to move the files first to the windows partition, load windows and then copy them to the external HDD. Because I want to use a file comparator for the backups. Thanks a lot Edit 1: I found an option in Windows to convert it to a dynamic HDD that warns me that I wont be able to run O.S. after changing. I suppose that is what I need because in the current mode I cannot safely extract it. But it tells me an error that it couldn't change the mode.

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• TechEd 2010 Day Three: The Database Designer (Isn't)

  - by BuckWoody

  Yesterday at TechEd 2010 here in New Orleans I worked the front-booth, answering general SQL Server questions for the masses. I was actually a little surprised to find most of the questions I got were from folks that wanted to know more about Stream Insight and Master Data Services. In past conferences I've been asked a lot of "free consulting" questions, about problems folks have had from older products. I don't mind that a bit - in fact, I'm always happy to help in any way I can. But this time people are really interested in the new features in the product, and I like that they are thinking ahead, not just having to solve problems in production. My presentation was on "Database Design in an Hour". We had the usual fun, and SideShow Bob made an appearance - I kid you not. The guy in the back of the room looked just like Sideshow Bob, so I quickly held a "bes thair" contest, and he won. Duing the presentation, I explain the tools you can use to design databases. I also explain that the "Database Designer" tool in SQL Server Management Studio (SSMS) isn't truly a desinger - it uses non-standard notation, doesn't have a meta-data dictionary, and worst of all, it works at the physical level. In other words, whatever you do in SSMS will automatically change the field/table/relationship structures in the database. We fixed this in SSMS 2008 and higher by adding an option to block that, but the tool is not a good design function nonetheless. To be fair, no one I know of at Microsoft recommends that it is - but I was shocked to hear so many developers in the room defending it as a good tool. I think the main issue for someone who doesn't have to work with Relational Systems a great deal is that it can be difficult to figure out Foreign Keys. The syntax makes them look "backwards", so it's just easier to grab a field and place it on the table you want to point to. There are options. You can download a couple of free tools (CA has a community edition of ER-WIN, Quest has one, and Embarcadero also has one) and if you design more than one or two databases a year, it may be worth buying a true design tool. For years I used Visio, but we changed it so that it doesn't forward-engineer (create the DDL) any more, so it isn't a true design tool either. So investigate those free and not-so-free tools. You'll find they help you in your job - but stay away from the Database Designer in SSMS. Or I'll send Sideshow Bob over there to straighten you out. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Enum types, FlagsAttribute & Zero value – Part 2

  - by nmgomes

  In my previous post I wrote about why you should pay attention when using enum value Zero. After reading that post you are probably thinking like Benjamin Roux: Why don’t you start the enum values at 0x1? Well I could, but doing that I lose the ability to have Sync and Async mutually exclusive by design. Take a look at the following enum types: [Flags] public enum OperationMode1 { Async = 0x1, Sync = 0x2, Parent = 0x4 } [Flags] public enum OperationMode2 { Async = 0x0, Sync = 0x1, Parent = 0x2 } To achieve mutually exclusion between Sync and Async values using OperationMode1 you would have to operate both values: protected void CheckMainOperarionMode(OperationMode1 mode) { switch (mode) { case (OperationMode1.Async | OperationMode1.Sync | OperationMode1.Parent): case (OperationMode1.Async | OperationMode1.Sync): throw new InvalidOperationException("Cannot be Sync and Async simultaneous"); break; case (OperationMode1.Async | OperationMode1.Parent): case (OperationMode1.Async): break; case (OperationMode1.Sync | OperationMode1.Parent): case (OperationMode1.Sync): break; default: throw new InvalidOperationException("No default mode specified"); } } but this is a by design constraint in OperationMode2. Why? Simply because 0x0 is the neutral element for the bitwise OR operation. Knowing this singularity, replacing and simplifying the previous method, you get: protected void CheckMainOperarionMode(OperationMode2 mode) { switch (mode) { case (OperationMode2.Sync | OperationMode2.Parent): case (OperationMode2.Sync): break; case (OperationMode2.Parent): default: break; } This means that: if both Sync and Async values are specified Sync value always win (Zero is the neutral element for bitwise OR operation) if no Sync value specified, the Async method is used. Here is the final method implementation: protected void CheckMainOperarionMode(OperationMode2 mode) { if (mode & OperationMode2.Sync == OperationMode2.Sync) { } else { } } All content above prove that Async value (0x0) is useless from the arithmetic perspective, but, without it we lose readability. The following IF statements are logically equals but the first is definitely more readable: if (OperationMode2.Async | OperationMode2.Parent) { } if (OperationMode2.Parent) { } Here’s another example where you can see the benefits of 0x0 value, the default value can be used explicitly. <my:Control runat="server" Mode="Async,Parent"> <my:Control runat="server" Mode="Parent">

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• "Expecting A Different Result?" (2 of 3 in 'No Customer Left Behind' Series)

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development Many companies already have some type of customer experience initiative in process or one that could be framed as such. The challenge is that the initiatives too often are started in a department silo, don't have the right level of executive sponsorship, or have been initiated without the necessary insight and strategic business alignment. You can't keep doing the same things, give it a customer experience name, and expect a different result. You can't continue to just compete on price or features - that is not sustainable in commoditized markets. And ultimately, investing in technology alone doesn't solve customer experience problems; it just adds to the complexity of them. You need a customer experience strategy and approach on how to execute a customer-centric worldview within your business. To develop this, you must take an outside in journey on how your customers are interacting with your business to establish a benchmark of your customers' experiences. Then you must get cross-functional alignment on what you are trying to achieve, near, mid, and long term. Your execution of that strategy should be based on a customer experience approach: Understand your customer: You need to capture the insights across interactions, channels (including social), and personas to better understand whom to serve, how to serve them, and when to serve them. Not all experiences or customers are equal, so leverage this insight to understand the strategic business objectives you need to address. Then determine which experiences can be improved immediately and which over time to get the result you need. Empower your ecosystem: You need to align your front-line employees with your strategy and give them the power, insight, and tools that allow them to cultivate a culture around strengthening the relationships with your customers. You also need to provide the transparency, access, and collaboration that enable your customers and partners to self serve and self solve and to share with ease. Adapt your business: You need to enable the discipline of agility within your organization and infrastructure so that you can innovate, tailor, and personalize experiences. This needs to be done both reactively from insight and proactively in real time so you can stay ahead of shifting market trends and evolving consumer behaviors. No longer will the old approaches provide the same returns. To compete, differentiate, and win in a world where the customer has the power, you must execute a strategy that is sure to deliver a better brand experience for your customers. Note: This is Part 2 in a three-part series. Part 1 is here. Stop back for Part 3 on November 28.

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