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• Book Review: Fast Track to MDX

  - by Greg Low

  Another book that I re-read while travelling last week was Fast Track to MDX . I still think that it's the best book that I've seen for introducing the core concepts of MDX. SolidQ colleague Mark Whitehorn, along with Mosha Pasumansky and Robert Zare do an amazing job of building MDX knowledge throughout the book. I had dinner with Mark in London a few years back and I was pestering him to update this book. The biggest limitation of the book is that it was written for SQL Server 2000 Analysis Services,...(read more)

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• Adding included columns to indexes using SMO

  - by Greg Low

  A question came up on the SQL Down Under mailing list today about how to add an included column to an index using SMO. A quick search of the documentatio didn't seem to reveal any clues but a little investigation turned up what's needed: the IndexedColumn class has an IsIncluded property. Index i = new Index (); IndexedColumn ic = new IndexedColumn (i, "somecolumn" ); ic.IsIncluded = true ; Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!...(read more)

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• How views are changing in future versions of SQL

  - by Rob Farley

  April is here, and this weekend, SQL v11.0 (previous known as Denali, now known as SQL Server 2012) reaches general availability. And so I thought I’d share some news about what’s coming next. I didn’t hear this at the MVP Summit earlier this year (where there was lots of NDA information given, but I didn’t go), so I think I’m free to share it. I’ve written before about CTEs being query-scoped views. Well, the actual story goes a bit further, and will continue to develop in future versions. A CTE is a like a “temporary temporary view”, scoped to a single query. Due to globally-scoped temporary objects using a two-hashes naming style, and session-scoped (or ‘local’) temporary objects a one-hash naming style, this query-scoped temporary object uses a cunning zero-hash naming style. We see this implied in Books Online in the CREATE TABLE page, but as we know, temporary views are not yet supported in the SQL Server. However, in a breakaway from ANSI-SQL, Microsoft is moving towards consistency with their naming. We know that a CTE is a “common table expression” – this is proving to be a more strategic than you may have appreciated. Within the Microsoft product group, the term “Table Expression” is far more widely used than just CTEs. Anything that can be used in a FROM clause is referred to as a Table Expression, so long as it doesn’t actually store data (which would make it a Table, rather than a Table Expression). You can see this is not just restricted to the product group by doing an internet search for how the term is used without ‘common’. In the past, Books Online has referred to a view as a “virtual table” (but notice that there is no SQL 2012 version of this page). However, it was generally decided that “virtual table” was a poor name because it wasn’t completely accurate, and it’s typically accepted that virtualisation and SQL is frowned upon. That page I linked to says “or stored query”, which is slightly better, but when the SQL 2012 version of that page is actually published, the line will be changed to read: “A view is a stored table expression (STE)”. This change will be the first of many. During the SQL 2012 R2 release, the keyword VIEW will become deprecated (this will be SQL v11 SP1.5). Three versions later, in SQL 14.5, you will need to be in compatibility mode 140 to allow “CREATE VIEW” to work. Also consistent with Microsoft’s deprecation policy, the execution of any query that refers to an object created as a view (rather than the new “CREATE STE”), will cause a Deprecation Event to fire. This will all be in preparation for the introduction of Single-Column Table Expressions (to be introduced in SQL 17.3 SP6) which will finally shut up those people waiting for a decent implementation of Inline Scalar Functions. And of course, CTEs are “Common” because the Table Expression definition needs to be repeated over and over throughout a stored procedure. ...or so I think I heard at some point. Oh, and congratulations to all the new MVPs on this April 1st. @rob_farley

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• T-SQL Tuesday : Reflections on the PASS Summit and our community

  - by AaronBertrand

  Last week I attended the PASS Summit in Seattle. I blogged from both keynotes ( Keynote #1 and Keynote #2 ), as well as the WIT Luncheon - which SQL Sentry sponsored. I had a fantastic time at the conference, even though these days I attend far fewer sessions that I used to. As a company, we were overwhelmed by the positive energy in the Expo Hall. I really liked the notebook idea, where board members were assigned notebooks to carry around and take ideas from attendees. I took full advantage when...(read more)

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• What makes a great place to work

  - by Rob Farley

  Co-incidentally, I’ve been looking for office space for LobsterPot Solutions during the same few days that Luke Hayler ( @lukehayler ) has asked for my thoughts (okay, he ‘tagged’ me) on what makes a great place to work . He lists People and Environment, and I’m inclined to agree, but with a couple of other things too. I have three children. Two of them (both boys) are in school, but my daughter is only two. For the boys’ schools, we quickly realised that what they need most is a feeling of safety...(read more)

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• Quote of the day – on when NOT to say something

  - by BuckWoody

  I think many of us can say something right at the right time. But there’s a deeper skill: “Remember not only to say the right thing in the right place, but far more difficult still, to leave unsaid the wrong thing at the tempting moment.” - Benjamin Franklin Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• PowerPivot course: Copenhagen, Dublin and Zurich new dates available for booking

  - by AlbertoFerrari

  Wow, this time I have been able to make an announcement before Marco Russo! The PowerPivot course we are bringing in tour all over Europe has three new dates available for booking: Copenhagen : 21-22, March 2011 at the Radisson Blu Royal Hotel. Dublin : 28-29, March 2011 at the Microsoft Ireland Building 3. Zurich : 4-5, April 2011 at Digicom Academy AG. The registrations are now open on the www.powerpivotworkshop.com web site., where you can find all the relevant information about the course. As...(read more)

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• REMINDER! P6 Analytics Webinar June 3rd for Public Sector

  - by mark.kromer

  Click on this link to our blog posting with a registration link for a free webinar June 3rd on P6 Analytics and Oracle BI for Portfolio Analysis: Click here

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• Approaching events #mstc11 #ppws #sqlbits

  - by Marco Russo (SQLBI)

  The spring season is always full of events and I’m just preparing for a number of them. First of all, we are getting very good interest for the PowerPivot Workshop in Copenhagen on 21-22 March 2011. Tomorrow (Friday March 4) will be the last day to take advantage of the Early Bird rate for this date. We will also participate to an evening meeting of local user groups on March 21 in Copenhagen, more news about this in the next few days. Other scheduled dates are in Dublin (28-29 March 2011) and in...(read more)

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• SSMS hanging without error when connecting to SQL

  - by Rob Farley

  Scary day for me last Thursday. I had gone up to Brisbane, and was due to speak at the Queensland SQL User Group on Thursday night. Unfortunately, disaster struck about an hour beforehand. Nothing to do with the recent floods (although we were meeting in a different location because of them). It was actually down to the fact that I’d been fiddling with my machine to get Virtual Server running on Windows 7, and SQL had finally picked up a setting from then. I could run Management Studio, but it couldn’t connect at all. No error, it just seemed to hang. One of the things you have to do to get Virtual Server installed is to tweak the Group Policy settings. I’d used gpupdate /force to get Windows to pick up the new setting, which allowed me to get Virtual Server running properly, but at the time, SQL was still using the previous settings. Finally when in Brisbane, my machine picked up the new settings, and caused me pain. Dan Benediktson describes the situation. If the SQL client picks up the wrong value out of the GetOverlappedResult API (which is required for various changes in Windows 7 behaviour), then Virtual Server can be installed, but SQL Server won’t allow connections. Yay. Luckily, it’s easy enough to change back using the Group Policy editor (gpedit.msc). Then restarting the machine (again!, as gpupdate /force didn’t cut it either, because SQL had already picked up the value), and finally I could reconnect. On Thursday I simply borrowed another machine for my talk. Today, one of my guys had seen and remembered Dan’s post. Thanks, both of you.

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• The Case of the Missing Date/Time Stamp: Reporting Services 2008 R2 Snapshots

  - by smisner

  This week I stumbled upon an undocumented “feature” in SQL Server 2008 R2 Reporting Services as I was preparing a demonstration on how to set up and use report snapshots. If you’re familiar with the main changes in this latest release of Reporting Services, you probably already know that Report Manager got a facelift this time around. Although this facelift was generally a good thing, one of the casualties – in my opinion – is the loss of the snapshot label that served two purposes… First, it flagged the report as a snapshot. Second, it let you know when that snapshot was created. As part of my standard operating procedure when demonstrating report snapshots, I point out this label, so I was rather taken aback when I didn’t see it in the demonstration I was preparing. It sort of upset my routine, and I’m rather partial to my routines. I thought perhaps I wasn’t looking in the right place and changed Report Manager from Tile View to Detail View, but no – that label was still missing. In the grand scheme of life, it’s not an earth-shattering change, but you’ll have to look at the Modified Date in Details View to know when the snapshot was run. Or hope that the report developer included a textbox to show the execution time in the report. (Hint: this is a good time to add this to your list of report development best practices, whether a report gets set up as a report snapshot or not!) A snapshot from the past In case you don’t remember how a snapshot appeared in Report Manager back in the old days (of SQL Server 2008 and earlier), here’s an image I snagged from my Reporting Services 2008 Step by Step manuscript: A snapshot in the present A report server running in SharePoint integrated mode had no such label. There you had to rely on the Report Modified date-time stamp to know the snapshot execution time. So I guess all platforms are now consistent. Here’s a screenshot of Report Manager in the 2008 R2 version. One of these is a snapshot and the rest execute on demand. Can you tell which is the snapshot? Consider descriptions as an alternative So my report snapshot demonstration has one less step, and I’ll need to edit the Denali version of the Step by Step book. Things are simpler this way, but I sure wish we had an easier way to identify the execution methods of the reports. Consider using the description field to alert users that the report is a snapshot. It might save you a few questions about why the data isn’t up-to-date if the users know that something changed in the source of the report. Notice that the full description doesn’t display in Tile View, so keep it short and sweet or instruct users to open Details View to see the entire description.

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• Find Rules and Defaults using the PowerShell for SQL Server 2008 Provider

  - by BuckWoody

  I ran into an issue the other day where I couldn't set up some features in SQL Server 2008 because they ddon't support the use of Rules or Defaults. Let me explain a little more about that. In older versions of SQL Server, you could decalre a "Rule" or "Default" just like you do with a Table Constraint today. You would then "bind" these rules or defaults to the tables you wanted them to apply to. Sure, there are advantages and disadvantages to this approach, but it certainly isn't standard Data Definition Language (DDL), so they are deprecated and many features don't work with them any more. Honestly, it's been so long since I've seen them in use I had forgotten to even check for them. My suspicion is that this was a new database created with an older script. Nevertheless, the feature failed when it ran into one. Immediately I thought that I had better build some logic into my process to try and catch those - but how? Lots of choices here, but since I was using PowerShell to do the rest of the work, I thought I would investigate how easy it would be just to do it there. And using the SQL Server 2008 provider, this could not be simpler. I won't show all of the scrupt here, because I was testing for these as a condition and then bailing out of the script and sending a notification, but all it is using is the DIR command! Here's an example on my "UNIVAC" computer for the "pubs" database: Find Rules using PowerShell: dir SQLSERVER:\SQL\UNIVAC\DEFAULT\Databases\pubs\Rulesdir SQLSERVER:\SQL\UNIVAC\DEFAULT\Databases\pubs\Defaults And this one will look in all databases:  #All Databases:dir SQLSERVER:\SQL\UNIVAC\DEFAULT\Databases | select-object -property Name, Rules, Defaults Awesome. Love me some PowerShell. Script Disclaimer, for people who need to be told this sort of thing: Never trust any script, including those that you find here, until you understand exactly what it does and how it will act on your systems. Always check the script on a test system or Virtual Machine, not a production system. Yes, there are always multiple ways to do things, and this script may not work in every situation, for everything. It’s just a script, people. All scripts on this site are performed by a professional stunt driver on a closed course. Your mileage may vary. Void where prohibited. Offer good for a limited time only. Keep out of reach of small children. Do not operate heavy machinery while using this script. If you experience blurry vision, indigestion or diarrhea during the operation of this script, see a physician immediately.       Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Northwind now available on SQL Azure

  - by jamiet

  Two weeks ago I made available a copy of [AdventureWorks2012] on SQL Azure and published credentials so that anyone from the SQL community could connect up and experience SQL Azure, probably for the first time. One of the (somewhat) popular requests thereafter was to make the venerable Northwind database available too so I am pleased to say that as of right now, Northwind is up there too. You will notice immediately that all of the Northwind tables (and the stored procedures and views too) have been moved into a schema called [Northwind] – this was so that they could be easily differentiated from the existing [AdventureWorks2012] objects. I used an SQL Server Data Tools (SSDT) project to publish the schema and data up to this SQL Azure database; if you are at all interested in poking around that SSDT project then I have made it available on Codeplex for your convenience under the MS-PL license – go and get it from https://northwindssdt.codeplex.com/. Using SSDT proved particularly useful as it alerted me to some aspects of Northwind that were not compatible with SQL Azure, namely that five of the tables did not have clustered indexes: The beauty of using SSDT is that I am alerted to these issues before I even attempt a connection to SQL Azure. Pretty cool, no? Fixing this situation was of course very easy, I simply changed the following primary keys from being nonclustered to clustered: [PK_Region] [PK_CustomerDemographics] [PK_EmployeeTerritories] [PK_Territories] [PK_CustomerCustomerDemo]   If you want to connect up then here are the credentials that you will need: Server mhknbn2kdz.database.windows.net Database AdventureWorks2012 User sqlfamily Password sqlf@m1ly You will need SQL Server Management Studio (SSMS) 2008R2 installed in order to connect or alternatively simply use this handy website: https://mhknbn2kdz.database.windows.net which provides a web interface to a SQL Azure server. Do remember that hosting this database is not free so if you find that you are making use of it please help to keep it available by visiting Paypal and donating any amount at all to [email protected]. To make this easy you can simply hit this link and the details will be completed for you – all you have to do is login and hit the “Send” button. If you are already a PayPal member then it should take you all of about 20 seconds! I hope this is useful to some of you folks out there. Don’t forget that we also have more data up there than in the conventional [AdventureWorks2012], read more at Big AdventureWorks2012. @Jamiet  AdventureWorks on Azure - Provided by the SQL Server community, for the SQL Server community!

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• Extracting GPS Data from JPG files

  - by Peter W. DeBetta

  I have been very remiss in posting lately. Unfortunately, much of what I do now involves client work that I cannot post. Fortunately, someone asked me how he could get a formatted list (e.g. tab-delimited) of files with GPS data from those files. He also added the constraint that this could not be a new piece of software (company security) and had to be scriptable. I did some searching around, and found some techniques for extracting GPS data, but was unable to find a complete solution. So, I did...(read more)

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• VirtualBox appliance for the Oracle Communications Service Delivery Platform (SDP) Products

  - by chlander

  It's been quite awhile since we last blogged. This blog is written by Leif Lourie, a Curriculum Developer for the Oracle Communications Service Delivery Platform (SDP) products. For the last 8 years, Leif has worked as a Curriculum Developer for many of the telecom-oriented products that Oracle offers. He has been working in the telecom industry for about 25 years and has also worked as a software developer, project manager, and solutions architect. He is currently working on courseware for an upcoming release for one of the Service Delivery Platform products. Thanks to Leif not only for this blog, but for making the VM described in the blog available. Cheryl Lander, Oracle Communications InfoDev Senior Director To be able to download, install and test a product within a day is many times very important for people that are doing the primary evaluation of a software product. If it takes longer, it will require a bigger effort, like a proof-of-concept project with many people involved. Of course, if the product is chosen for a more thorough test, it will probably happen anyway, but then maybe with focus on integration instead of product features. We have a long tradition of creating complex software that is easy to install and test and we have often been praised for the ease of getting our products up and running. One key for this has been that there has always been an installer for Windows, as well as for the production environments that usually are Unix and Linux. And, the windows installer has, in most cases, been released for developing and testing purposes. Lately, this has changed. Our products are very seldom released for the Windows platform, at all. And even the Linux versions are almost always released for 64-bit systems. This is creating problems for many of the people that want to try out our products, since few have access to a 64-bit Linux system of the right platform. Most of us are using a laptop with Windows or Mac OS. Some of us are using Linux or Solaris, but probably a non certified distribution for the product you want to test. My job, among other things, is to develop hands-on practices for our products. For me, it is crucial to have access to environments for installing and using our products. For this reason I have been using virtual machines for many years.I have a ready-made base system, with the necessary tools installed for all the products I create hands-on practices for. Whenever I start working on hands-on practices for a new product or a new version, I just copy the base system and start working with a clean slate. This saves me a lot of time! Now, I would like to start saving time for my favorite student: You! If you are using our products and regularly test new versions you might benefit from the virtual machine that is now available on Oracle Technology Network: The Virtual Machine for the Oracle Communications Service Delivery Platform (SDP) Products. This virtual machine contains an installation of the 64-bit version of Oracle Enterprise Linux, version 6. It also has Oracle Database Express Edition (XE), Oracle Java and Oracle Enterprise Pack for Eclipse installed. By using Oracle VM VirtualBox you may use Windows, OS X, Linux or Solaris on your laptop. VirtualBox can be installed on top of any of these platforms and give you the ability to run virtual machines in your laptop. After downloading and starting the virtual machine you will also need to download the installation files for the product you want to test; for example Oracle Communications Services Gatekeeper or Oracle Communications Online Mediation Controller. In some cases there are lessons and practices available for the products. The freely available courses are listed in Oracle Learning Library as a Collection of Oracle Communications Service Delivery Platform Courses. As time goes by, we will make this list collection bigger. Also, the goal is to update the virtual machine about one to two times per year. So you will always be able to get a well maintained virtual machine for the Service Delivery Platform products from us. We Value Your Feedback If you would like to suggest improvements or report issues on any of the product documentation, curriculum, or training produced by the Oracle Communications Information Development team, you can use these channels: Email [email protected]. Post a comment on this blog. Thanks for reading!

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• Blogging from the PASS Summit : WIT Luncheon

  - by AaronBertrand

  SQL Sentry is very proud to sponsor the 10th annual Women in Technology Luncheon at the PASS Summit. Probably 700 people in here - pretty crowded house. This luncheon is growing year over year and is always a refreshing and interesting event to attend. Bill Graziano kicks things off and introduces our moderator, Wendy Pastrick. The panel is made up of Stefanie Higgins (actually the founder of the WIT Luncheon event), Denise McInerney, Kevin Kline, Jen Stirrup and Kendra Little. Stefanie talked about...(read more)

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• SQLPASS DB Design Precon Preview

  - by drsql

  It is just a few months left before SQLPASS and I am pushing to get my precon prepped for you. While it will be the second time I produce this on the year, I listened to the feedback and positive comments I have heard from potential attendees, so I am making a couple of big changes to fit what people really liked. Lots more design time. We will do more designs in some form, as a group, teams, and individually, depending on the room and people in attendance. (Figure on a lot of databases centered...(read more)

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• SQLSaturday #69 - Philly Love

  - by Mike C

  Thanks to the Philly SQL Server User Group (PSSUG) and to everyone who attended SQLSaturday #69 in the City of Brotherly Love yesterday. It was a great event with a lot of great people. My presentations are available for download at the links below: http://www.sqlsaturday.com/viewsession.aspx?sat=69&sessionid=3333 http://www.sqlsaturday.com/viewsession.aspx?sat=69&sessionid=3334 I just went through my speaker evaluations, and I'm happy to report the response was pretty positive across the...(read more)

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• Adsense Page impression is showing zero

  - by user2687

  Hi, i have created a new adsense account for my blog [link removed as is loaded with ads, popups and who knows what kind of XSS] and integrated ads with my blog. But i am getting page impressions zero. i am getting daily analytic's of 300 to 400 visitor/day still page impression are coming zero only. i have verified my pub-id. i don't no what is the problem. how to contact Google adsense team regarding this. please help me out in this. -Thanks

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• Powershell, SMO and Database Files

  - by dbaduck

  In response to some questions about renaming a physical file for a database, I have 2 versions of Powershell scripts that do this for you, including taking the database offline and then online to make the physical change match the meta-data. First, there is an article about this at http://msdn.microsoft.com/en-us/library/ms345483.aspx . This explains that you start by setting the database offline, then alter the database and modify the filename then set it back online. This particular article does...(read more)

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• links for 2011-02-11

  - by Bob Rhubart

  New Versions of Whitepapers are available (The Shorten Spot) Anthony Shorten shares the details on several recently updated Updated Oracle Utilities Application Framework white papers. (tags: oracle otn whitepapers) Energy Firms Targetted for Sensitive Documents (Oracle IRM, the official blog) Numerous multinational energy companies have been targeted by hackers who have been focusing on financial documents related to oil and gas field exploration, bidding contracts, and drilling rights, as well as proprietary industrial process documents, according to a new McAfee report. (tags: oracle otn security) Get Your Workshop Hands On! New Developer Day Cities & Dates (Oracle Technology Network Blog (aka TechBlog)) Oracle Technology Network's Justin Kestelyn share information on upcoming OTN Developer days. (tags: oracle otn events)

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• Use new hosting which is already used buy a domain, for a new domain

  - by Yasser

  I am new to web hosting n stuffs, I am having a domain called www.yassershaikh.com from domainz.in, from where I had taken a LINUX hosting. I am running a wordpress blog there. Now I have taken a another domain from goDaddy called www.codera.org, now here I want to use Windows hosting, but that I am not planning to buy for atleast 6 months. So I was thinking if it's possible to use the hosting(LINUX) which I am using for my first site. Is this possible ? Please guide me on this please. (Also for now I am just redirecting it to one page on my blog.)

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• Everything Changes

  - by andyleonard

  Introduction This post is the sixteenth part of a ramble-rant about the software business. The current posts in this series are: Goodwill, Negative and Positive Visions, Quests, Missions Right, Wrong, and Style Follow Me Balance, Part 1 Balance, Part 2 Definition of a Great Team The 15-Minute Meeting Metaproblems: Drama The Right Question Software is Organic, Part 1 Metaproblem: Terror I Don't Work On My Car A Turning Point Human Doings This post is about change. Your Cheese Has Moved You may not...(read more)

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• Microsoft Assessment and Planning (MAP) Toolkit 5.0 Beta

  - by Lara Rubbelke

  Do you know where SQL Server is installed - everywhere it is installed? Do you really know where SQL Server is installed? Are you looking for a tool that will help you discover any rogue instances so you can better manage these instances? The Beta 2 for the Microsoft Assessment and Planning (MAP) Toolkit 5.0 is now open. Join the beta review program and help influence the development of the toolkit. To participate, register for the MAP Toolkit 5.0 Beta 2 at Microsoft Connect. The MAP Toolkit 5.0...(read more)

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• Vendors: Partners or Salespeople?

  - by BuckWoody

  I got a great e-mail from a friend that asked about how he could foster a better relationship with his vendors. So many times when you work with a vendor it’s more of a used-car sales experience than a partnership – but you can actually make your vendor more of a partner, as long as you both set some ground-rules at the start. Sit down with your vendor, and have a heart-to-heart talk with them, explain that they won’t win every time, but that you’re willing to work with them in an honest way on both sides. Here’s the advice I sent him verbatim. I hope this post generates lots of comments from both customers and vendors. I don’t expect that you’ve had a great experience with your Microsoft reps, but I happen to work with some of the best sales teams in the business, and our clients tell us that all the time. “The key to this relationship is to keep the audience really small. Ideally there should be one person from your side that is responsible for the relationship, and one from the vendor’s side. Each responsible person should have the authority to make decisions, and to bring in other folks as needed for a given topic, project or decision.   For Microsoft, this is called an “Account Manager” – they aren’t technical, they aren’t sales. They “own” a relationship with a company. They learn what the company does, who does it, and how. They are responsible to understand what the challenges in your company are. While they don’t know the bits and bytes of everything we sell, they know what each thing does, and who to talk to about it. I get a call from an Account Manager every week that has pre-digested an issue at an organization and says to me: “I need you to set up an architectural meeting with their technical staff to get a better read on how we can help with problem X.” I do that and then report back to the Account Manager what we learned.  All through this process there’s the atmosphere of a “team”, not a “sales opportunity” per se. I’ve even recommended that the firm use a rival product, and I’ve never gotten push-back on that decision from my Account Managers.   But that brings up an interesting point. Someone pays an Account Manager and pays me. They expect something in return. At some point, you have to buy something. Not every time, not every situation – sometimes it’s just helping you with what you already bought from us. But the point is that you can’t expect lots of love and never spend any money. That’s the way business works.   Finally, don’t view the vendor as someone with their hand in your pocket – somebody that’s just trying to sell you something and doesn’t care if they ever see you again – unless they deserve it. There are plenty of “love them and leave them” companies out there, and you may have even had this experience with us, but that isn’t the case in the firms I work with. In fact, my customers get a questionnaire that asks them that exact question. “How many times have you seen your account team? Did you like your interaction with them? Can they do better?” My raises, performance reviews and general standing in my group are based on the answers the company gives.  Ask your vendor if they measure their sales and support teams this way – if not, seek another vendor to partner with.   Partnering with someone is a big deal. It involves time and effort on your part, and on the vendor’s part. If either of you isn’t pulling your weight, it just won’t work. You have every right to expect them to treat you as a partner, and they have the same right for your side.” Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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